Bosch KSN36VWDGG Series 4 Free-standing fridge 186.2 x 59.5 cm White

Product's Documents

Below are documents related to this product, you can read online or download:
User Manual User Service Specification
KSN36VWDGG photo

User manuals

This is the main product document for model KSN36VWDGG.

The file format is pdf, 32 pages, you can download this manual here .

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Refrigerator
KSN..
[en]
Information for Use
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en Table of contents
You can find additional information and explanations online.
Scan the QR code on the title page.
Table of contentsTable of contents
1Safety⁠ ⁠............................................⁠ ⁠3
1.1 Definition of the signal
words⁠ ⁠............................................. ⁠ ⁠3
1.2 General information⁠ ⁠ .................... ⁠ ⁠3
1.3 Intended use⁠ ⁠ ................................ ⁠ ⁠4
1.4 Restriction on user group⁠ ⁠.......... ⁠ ⁠4
1.5 Safe transport⁠ ⁠ .............................. ⁠ ⁠4
1.6 Safe installation⁠ ⁠ ........................... ⁠ ⁠4
1.7 Safe use⁠ ⁠........................................ ⁠ ⁠5
1.8 Damaged appliance⁠ ⁠ ................... ⁠ ⁠7
2Preventing material damage⁠ ⁠ ......⁠ ⁠8
3Environmental protection and
saving energy⁠ ⁠ ..............................⁠ ⁠8
3.1 Disposing of packaging⁠ ⁠............. ⁠ ⁠8
3.2 Saving energy⁠ ⁠.............................. ⁠ ⁠8
4Installation and connection⁠ ⁠........⁠ ⁠9
4.1 Scope of delivery⁠ ⁠ ........................ ⁠ ⁠9
4.2 Criteria for the installation loc-
ation⁠ ⁠............................................... ⁠ ⁠9
4.3 Installing the appliance⁠ ⁠ ............⁠ ⁠10
4.4 Preparing the appliance for
the first time⁠ ⁠ ...............................⁠ ⁠10
4.5 Connecting the appliance to
the electricity supply⁠ ⁠.................⁠ ⁠10
5Familiarising yourself with
your appliance⁠ ⁠ ...........................⁠ ⁠11
5.1 Appliance⁠ ⁠....................................⁠ ⁠11
5.2 Control panel⁠ ⁠ .............................⁠ ⁠12
6Features⁠ ⁠ .....................................⁠ ⁠12
6.1 Shelf⁠ ⁠.............................................⁠ ⁠13
6.2 Variable shelf⁠ ⁠ .............................⁠ ⁠13
6.3 Bottle shelf⁠ ⁠ .................................⁠ ⁠13
6.4 Pull-out container⁠ ⁠ ......................⁠ ⁠13
6.5 Fruit and vegetable container
with humidity control⁠ ⁠ ................⁠ ⁠13
6.6 Cold storage container⁠ ⁠ ............⁠ ⁠14
6.7 Door tray⁠ ⁠.....................................⁠ ⁠14
7Basic operation⁠ ⁠ ......................... ⁠ ⁠14
7.1 Switching on the appliance⁠ ⁠.....⁠ ⁠14
7.2 Operating tips⁠ ⁠............................⁠ ⁠14
7.3 Switching off the appliance⁠ ⁠.....⁠ ⁠14
7.4 Setting the temperature⁠ ⁠ ...........⁠ ⁠15
8Additional functions⁠ ⁠ ................. ⁠ ⁠15
8.1 Super cooling ⁠ ⁠ ...........................⁠ ⁠15
8.2 Energy-saving mode⁠ ⁠.................⁠ ⁠15
8.3 Rest mode⁠ ⁠..................................⁠ ⁠15
9Alarm⁠ ⁠.......................................... ⁠ ⁠16
9.1 Door alarm⁠ ⁠ .................................⁠ ⁠16
10 HomeConnect⁠ ⁠........................ ⁠ ⁠16
10.1 Setting up HomeConnect⁠ ⁠.....⁠ ⁠16
10.2 Switching on the connection
to the WLAN home network
(Wi-Fi)⁠ ⁠........................................⁠ ⁠16
10.3 Switching off the connection
to the WLAN home network
(Wi-Fi)⁠ ⁠........................................⁠ ⁠16
10.4 Installing updates for the
HomeConnectsoftware⁠ ⁠........⁠ ⁠16
10.5 Resetting HomeConnect set-
tings⁠ ⁠...........................................⁠ ⁠17
10.6 Remote diagnostics⁠ ⁠ ...............⁠ ⁠17
10.7 Data protection⁠ ⁠........................⁠ ⁠17
11 Refrigerator compartment⁠ ⁠..... ⁠ ⁠17
11.1 Tips for storing food in the re-
frigerator compartment⁠ ⁠..........⁠ ⁠18
11.2 Chill zones in the refrigerator
compartment⁠ ⁠ ...........................⁠ ⁠18
12 Cold storage compartment⁠ ⁠ .... ⁠ ⁠18
12.1 Storage times in the cold
storage compartment at
0°C⁠ ⁠...........................................⁠ ⁠18
13 Defrosting⁠ ⁠ ................................ ⁠ ⁠18
13.1 Defrosting in the refrigerator
compartment⁠ ⁠ ...........................⁠ ⁠18
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Safety en
13.2 Defrosting in the cold storage
compartment⁠ ⁠ ...........................⁠ ⁠18
14 Cleaning and servicing⁠ ⁠...........⁠ ⁠19
14.1 Preparing the appliance for
cleaning⁠ ⁠ ....................................⁠ ⁠19
14.2 Cleaning the appliance⁠ ⁠..........⁠ ⁠19
14.3 Removing the fittings⁠ ⁠ .............⁠ ⁠19
14.4 Removing appliance com-
ponents⁠ ⁠.....................................⁠ ⁠21
15 Troubleshooting⁠ ⁠ ......................⁠ ⁠22
16 Storage and disposal⁠ ⁠..............⁠ ⁠24
16.1 Taking the appliance out of
operation⁠ ⁠ ..................................⁠ ⁠24
16.2 Disposing of old appliance⁠ ⁠...⁠ ⁠24
17 Customer Service⁠ ⁠ ................... ⁠ ⁠25
17.1 Product number (E-Nr.), pro-
duction number (FD) and
consecutive numbering (Z-
Nr.)⁠ ⁠.............................................⁠ ⁠25
18 Technical data⁠ ⁠ ......................... ⁠ ⁠26
18.1 Information regarding Free
and Open Source Software⁠ ⁠ ..⁠ ⁠26
19 Declaration of Conformity⁠ ⁠...... ⁠ ⁠27
19.1 Statement of Compliance for
Great Britain⁠ ⁠.............................⁠ ⁠27
Safety  1 Safety
Observe the following safety instructions.
1.1 Definition of the signal words
This is where you can find explanations for the safety signal words
used in this manual.
WARNING
This indicates that death or serious injuries may occur as a result
of non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a res-
ult of non-observance of this warning.
ATTENTION
This indicates that damage to the appliance or other material
damage may occur as a result of non-compliance with this warn-
ing.
Note: This alerts you to important information.
1.2 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
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en Safety
¡ Do not connect the appliance if it has been damaged in transit.
1.3 Intended use
This appliance is not intended to be used as a built-in appliance.
Only use this appliance:
¡ For chilling food.
¡ in private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of 2000 m above sea level.
1.4 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Children above the age of three years old and younger than eight
years old may load and unload the refrigerating appliance.
1.5 Safe transport
WARNING‒Risk of injury!
The heavy weight of the appliance may result in injury when lifted.
Do not lift the appliance on your own.
1.6 Safe installation
WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
Connect and operate the appliance only in accordance with the
specifications on the rating plate.
Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
The protective conductor system of the domestic electrical in-
stallation must be properly installed.
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Safety en
Never equip the appliance with an external switching device,
e.g. a timer or remote control.
When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
isolating switch must be integrated into the permanent electrical
installation according to the installation regulations.
When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
Never let the power cord come into contact with heat sources.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are closed off, a leak in the
refrigeration circuit may result in a flammable mixture of gas and
air.
Keep ventilation openings in the appliance casing or in the in-
tegrated casing clear of obstruction.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
Do not use extension cables or multiple socket strips.
Only use adapters and power cords approved by the manufac-
turer.
If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation
adapted.
Portable multiple socket strips or portable power supply units may
overheat and cause a fire.
Do not place portable multiple socket strips or power supply
units on the back of the appliance.
1.7 Safe use
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
Only use the appliance in enclosed spaces.
Never expose the appliance to intense heat or humidity.
Do not use steam- or high-pressure cleaners to clean the appli-
ance.
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en Safety
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
Keep packaging material away from children.
Do not allow children to play with packaging material.
Children may breathe in or swallow small parts, causing them to
suffocate.
Keep small parts away from children.
Do not let children play with small parts.
WARNING‒Risk of explosion!
If the cooling circuit is damaged, flammable refrigerant may es-
cape and explode.
To accelerate the defrosting process, do not use any other
mechanical devices or means other than those recommended
by the manufacturer.
If food is stuck to the freezer compartment, loosen it with a blunt
object such as the handle of a wooden spoon.
Products which contain flammable propellants and explosive sub-
stances may explode, e.g. spray cans.
Do not store products which contain flammable propellants (e.g.
spray cans) or explosive substances in the appliance.
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heat-
ers or electric ice makers.
Do not operate electrical devices within the appliance.
WARNING‒Risk of injury!
Containers that contain carbonated drinks may burst.
Do not store containers that contain carbonated drinks in the
cold storage compartment.
Injury to the eyes caused by escaping flammable refrigerant and
hazardous gases.
Do not damage the tubes of the refrigerant circuit or the insula-
tion.
The appliance may tip.
Do not stand or support yourself on the base, runners or doors.
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Safety en
WARNING‒Risk of burns!
Individual parts on the back of the appliance become hot during
operation.
Never touch these hot parts.
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the
following instructions.
If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of
the appliance.
Regularly clean the surfaces that may come into contact with
food and accessible drain systems.
Store raw meat and fish in suitable containers in the refrigerat-
ing appliance so that they do not touch or drip on other food.
If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the door
open to prevent the formation of mould.
Metal or metal-style parts in the appliance may contain aluminium.
If acidic food comes into contact with aluminium in the appliance,
aluminium foil ions may pass into the food.
Do not consume soiled food.
1.8 Damaged appliance
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
Never operate a damaged appliance.
Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
If the appliance, the power cord or the earthing cable is dam-
aged, immediately unplug the power cord or switch off the fuse
in the fuse box.
Call customer service.
Page25
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained
specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord or the appliance power cable of this appliance
is damaged, it must be replaced with a special power cord or
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en Preventing material damage
special appliance power cable, which is available from the man-
ufacturer or its Customer Service.
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful
gases may escape and ignite.
Keep naked flames and ignition sources away from the appli-
ance.
Ventilate the room.
Switch off the appliance.
Page14
Unplug the mains plug from the mains or switch off the circuit
breaker in the fuse box.
Call customer service.
Page25
Preventing material damage2 Preventing material
damage
ATTENTION
If not rolling freely, the appliance's
castors may damage the floor when
the appliance is moved.
Transport the appliance using a
sack truck.
Use floor protection when moving
the appliance, and do not move it
in a zigzag fashion.
Using the appliance, base, runners or
doors as a seat or climbing surface
may damage the appliance.
Do not stand or lean on the appli-
ance, base, runners or doors.
Contamination with oil or fat may
cause plastic parts and door seals to
become porous.
Keep plastic parts and door seals
free of oil and grease.
Metal or metal-style parts in the appli-
ance may contain aluminium. When
aluminium comes into contact with
acidic foods, it corrodes and discol-
ours.
Only store packaged food in the
appliance.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discol-
our.
Never clean fittings and accessory
in the dishwasher.
Environmental protection and saving energy3 Environmental protec-
tion and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
Sort the individual components by
type and dispose of them separ-
ately.
3.2 Saving energy
If you follow these instructions, your
appliance will use less power.
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Installation and connection en
Selecting the installation location
Keep the appliance out of direct
sunlight.
Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300mm clearance to
oil or solid-fuel cookers.
Ensure a clearance of 50mm from
the rear wall.
Never cover or block the external
ventilation openings.
Saving energy during use
Note: The arrangement of the fittings
does not affect the energy consump-
tion of the appliance.
Open the appliance only briefly
and then close it carefully.
Never cover or block the interior
ventilation openings or the exterior
ventilation openings.
Transport purchased food in a
cool bag and place in the appli-
ance quickly.
Allow warm food and drinks to
cool down before storing them.
Thaw frozen food in the refrigerator
compartment to utilise the low tem-
perature of the food.
Always leave some space between
the food and to the back panel.
Installation and connection4 Installation and con-
nection
4.1 Scope of delivery
After unpacking all parts, check for
any transport damage and for com-
pleteness of delivery.
If you have any complaints, contact
your dealer or our after-sales service
Page25
.
The delivery consists of the following:
Free-standing appliance
Equipment and accessories
1
Installation instructions
User manual
Customer service directory
Warranty enclosure
2
Energy label
Information on energy consump-
tion and noises
Information about HomeConnect
4.2 Criteria for the installation
location
WARNING
Risk of explosion!
If the appliance is in a space that is
too small, a leak in the refrigeration
circuit may result in a flammable mix-
ture of gas and air.
Only install the appliance in a
space with a volume of at least
1m
3
per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate.
"Appliance", Fig.
1
/
Page12
The weight of the appliance ex works
may be up to 75kg depending on
the model.
1
Depending on the appliance specifications
2
Not in all countries
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en Installation and connection
The subfloor must be sufficiently
stable to bear the weight of the appli-
ance.
The surface must be level.
This refrigerator is intended for use at
ambient temperatures of 10°C to
43°C.
The appliance is fully functional within
the permitted ambient temperature.
4.3 Installing the appliance
Install the appliance in accordance
with the enclosed installation in-
structions.
4.4 Preparing the appliance for
the first time
1.
Remove the informative material.
2.
Remove the protective foil and
transit bolts, e.g. remove the ad-
hesive strips and carton.
3.
Clean the appliance for the first
time.
Page19
4.5 Connecting the appliance
to the electricity supply
Requirement: After transporting the
appliance in a horizontal position and
installing it, wait at least one hour be-
fore connecting it to the mains.
1.
Insert the appliance plug of the
power cord into the appliance.
2.
Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appli-
ance can be found on the rating
plate.
"Appliance", Fig.
1
/
Page12
3.
Check the mains plug is inserted
properly.
The temperature display shows an
animation and the control panel is
locked.
The appliance is ready to use once
the animation has ended and the
temperature display lights up.
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Familiarising yourself with your appliance en
Familiarising yourself with your appliance5 Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
1
2
3
2
4
5
6
7
8
9
10
A
B
1
Refrigerator compartment
Page17
Cold storage compartment
Page18
Control panel
Page12
Lighting
1
Bottle shelf
Page13
1
Depending on the appliance specifications
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en Features
Variable shelf
Page13
Pull-out container
Page13
Fruit and vegetable container
with humidity control
Page13
Cold storage container
Page14
Rating plate
Page26
Screw foot
Door tray for large bottles
Page14
Note: Deviations between your appli-
ance and the diagrams may differ
with regard to their features and size.
5.2 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
1 2 3 5 6 7 8 94
2
switches the appliance on or
off.
wifi switches the connection
to the WLAN home network (Wi-
Fi) on or off.
lights up if user-defined set-
tings have been set via the
HomeConnectapp. You can
find more information in the
HomeConnectapp.
The light bar provides visual
feedback.
/ sets the temperature of the
refrigerator compartment.
super switches Super cooling
on or off.
eco switches energy-saving
mode on or off.
menu activates and deactiv-
ates setting mode.
alarm switches the warning
signal off.
Features6 Features
The features of your appliance de-
pend on the model.
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Features en
6.1 Shelf
To vary the shelf as required, you
can remove the shelf and re-insert it
elsewhere.
"Removing the shelf", Page20
6.2 Variable shelf
Use the variable shelf to store tall
items, e.g. cans or bottles, on the
shelf below.
You can remove the front section of
the variable shelf and slide it below
the rear part of the shelf.
If more space is required, you can
fold up the front and rear section of
the variable shelf together.
6.3 Bottle shelf
Store bottles securely on the bottle
shelf.
To vary the bottle shelf as required,
you can remove the bottle shelf and
re-insert it elsewhere.
"Removing the shelf", Page20
6.4 Pull-out container
Store processed food covered in the
pull-out container.
6.5 Fruit and vegetable con-
tainer with humidity control
Store fresh fruit and vegetables loose
in the fruit and vegetable container.
Cover any chopped fruit and veget-
ables, or store in air-tight packaging.
You can adjust the humidity in the
fruit and vegetable container using
the humidity controller. This allows
fresh fruit and vegetables to be
stored for longer than with conven-
tional storage.
The air humidity in the fruit and veget-
able container can be set according
to the type and amount of food to be
stored by moving the humidity con-
troller:
Move to the right for low humidity
when primarily storing fruit or
mixed items, or if the appliance is
very full.
Move to the left for high humidity
when primarily storing veget-
ables or when the appliance is not
very full.
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en Basic operation
Condensation may form in the fruit
and vegetable container depending
on the food and quantity stored.
Remove the condensation with a dry
cloth and adjust the air humidity to a
lower setting using the humidity con-
troller.
To ensure that the quality and aroma
are retained, store fruit and veget-
ables that are sensitive to cold out-
side of the appliance at temperatures
of approx. 8°C to 12°C, e.g. pine-
apple, bananas, citrus fruits, cucum-
bers, courgettes, peppers, tomatoes
and potatoes.
6.6 Cold storage container
Use the lower temperatures in the
cold storage container to store highly
perishable food, e.g. fish, meat and
sausages.
6.7 Door tray
To adjust the door tray as required,
you can move or remove the door
tray and re-insert elsewhere.
"Removing door tray", Page20
Tips
If moving it when it is fully loaded,
lift the door tray slightly.
To organise food, place the door
tray in the mounting groove in the
holder.
Basic operation7 Basic operation
7.1 Switching on the appliance
1.
Electrically connect the appliance.
Page10
Note: If the appliance has been
previously switched off using the
control panel, press and hold for
threeseconds.
The temperature display shows an
animation and the control panel is
locked.
The appliance is ready to use once
the animation has ended and the
temperature display lights up.
The appliance begins to cool.
2.
Set the required temperature.
Page15
7.2 Operating tips
Once you have switched on the
appliance, the set temperature is
only reached after several hours.
Do not put any food in the appli-
ance until the set temperature has
been reached.
When closing the door, make sure
that the door is not blocked by
stored items.
When you close the door, a va-
cuum may be created. The door is
then difficult to open again. Wait a
moment until the vacuum is offset.
The temperature inside the appli-
ance may fluctuate briefly following
frequent opening of the door or the
storage of large quantities of warm
food.
7.3 Switching off the appliance
1.
Press menu to activate setting
mode.
2.
Press and hold for 3seconds.
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Additional functions en
7.4 Setting the temperature
Setting the refrigerator compart-
ment temperature
1.
Press menu to activate setting
mode.
2.
Press / repeatedly until the tem-
perature display shows the re-
quired temperature setting.
The recommended temperature in
the refrigerator compartment is
4°C.
Additional functions8 Additional functions
Find out which additional functions
can be used for your appliance.
8.1 Super cooling
With Super cooling, the refrigerator
compartment cools as cold as pos-
sible.
Switch on Super cooling before pla-
cing large quantities of food in the re-
frigerator compartment.
Note: When Super cooling is
switched on, increased noise may
occur.
Switching on Super cooling
1.
Press menu to activate setting
mode.
2.
Press super .
super lights up.
Note: After approx. 6hours, the ap-
pliance switches to normal operation.
Switching off Super cooling
Press super .
The previously set temperature is
displayed.
8.2 Energy-saving mode
You can set the appliance to save
energy with the energy-saving mode.
The appliance automatically sets the
temperature.
Refrigerator com-
partment
6°C
Cold storage
compartment
0 °C
Switching on energy-saving mode
1.
Press menu to activate setting
mode.
2.
Press eco .
The light bar lights up green.
Switching off energy-saving mode
Press eco .
The previously set temperature is
displayed.
8.3 Rest mode
The rest mode switches off all non-
essential functions.
During rest mode, the following func-
tions are switched off:
Super cooling
Alarm
Interior lighting
Signal tones
Messages on the control panel
Note: The control panel lighting is
switched off during rest mode. eco
lights up.
Switching on rest mode
1.
Press menu to activate setting
mode.
2.
Press and hold eco for 6
seconds until the display goes out.
eco lights up.
Note: After approx.74hours, the ap-
pliance switches to normal mode.
Switching off rest mode
Press and hold eco for
6seconds.
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en Alarm
Alarm9 Alarm
9.1 Door alarm
If the appliance door is open for a
while, the door alarm switches on.
A signal tone sounds, alarm and
the light bar flashes red.
Switching off the door alarm
Close the appliance door or press
alarm .
The warning tone is switched off.
HomeConnect10 HomeConnect
This appliance is network-capable.
Connect your appliance to a mobile
device to control its functions via the
HomeConnect app.
The HomeConnect services are not
available in every country. The avail-
ability of the HomeConnect function
depends on the availability of the
HomeConnect services in your coun-
try. You can find information about
this at:
www.home-connect.com
.
To be able to use HomeConnect,
you must first set up the connection
to the WLAN home network (Wi-Fi
1
)
and to the HomeConnect app.
After switching on the appliance, wait
at least 3minutes until internal device
initialisation is complete. Only then
should you set up HomeConnect.
The HomeConnect app guides you
through the entire login process. Fol-
low the instructions, noting the in-
formation in the HomeConnect app.
Notes
Please note the safety precautions
in this instruction manual and
make sure that they are also ob-
served when operating the appli-
ance via the HomeConnect app.
"Safety", Page3
Operating the appliance on the ap-
pliance itself always takes priority.
During this time it is not possible
to operate the appliance using the
HomeConnect app.
10.1 Setting up HomeConnect
Requirement: The appliance is re-
ceiving signals from the WLAN home
network (Wi-Fi) at its installation loca-
tion.
1.
Scan the following QR code.
You can install the HomeConnect
app and connect your appliance
via the QR code.
2.
Follow the instructions in the
HomeConnect app.
10.2 Switching on the connec-
tion to the WLAN home
network (Wi-Fi)
1.
Press menu to activate setting
mode.
2.
Press wifi .
10.3 Switching off the connec-
tion to the WLAN home
network (Wi-Fi)
Press wifi .
10.4 Installing updates for the
HomeConnectsoftware
Note: If an update of the HomeCon-
nect software is available, a message
appears in the HomeConnect app.
1
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
16
background
Refrigerator compartment en
You can find the current software ver-
sion in the HomeConnect app under
the appliance information for the ap-
pliance.
To install the update for the
HomeConnect software, follow the
instructions in the HomeConnect
app.
The control panel is partially
locked during the installation.
10.5 Resetting HomeConnect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the HomeConnectsettings.
Press and hold wifi for 7 to
10seconds until a third audible
signal sounds.
The HomeConnect settings have
been reset.
10.6 Remote diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the HomeCon-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip: For further information and de-
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website:
www.home-
connect.com
.
10.7 Data protection
Please see the information on data
protection.
The first time your appliance is re-
gistered on a home network connec-
ted to the Internet, your appliance will
transmit the following types of data to
the HomeConnect server (initial re-
gistration):
Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the in-
stalled Wi-Fi communication
module).
Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
The current software and hardware
version of your appliance.
Status of any previous resetting to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Note: Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
Refrigerator compartment11 Refrigerator compart-
ment
You can keep dairy products, eggs,
prepared meals, pastries, open pre-
serves and hard cheese in the refri-
gerator compartment.
The temperature can be set from
2°C to 8°C.
The refrigerator compartment can
also be used to store highly perish-
able foods in the short to medium
term. The lower the selected temper-
ature, the longer the food remains
fresh.
17
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en Cold storage compartment
11.1 Tips for storing food in
the refrigerator compart-
ment
Only store food when fresh and
undamaged.
Store food covered or in air-tight
packaging.
To avoid impeding the circulation
of air and to prevent food from
freezing, do not place food in front
of the inner ventilation openings or
in direct contact with the back wall.
Allow hot food and drinks to cool
down first before placing in the ap-
pliance.
Observe the best-before date or
use-by date specified by the manu-
facturer.
11.2 Chill zones in the refriger-
ator compartment
The air recirculation cooling system
allows the air to circulate evenly in
the refrigerator compartment and en-
sures a constant temperature at all
shelves.
Coldest zone
The coldest zone is in the cold stor-
age container.
Tip: Store highly perishable food
such as fish, sausages and meat in
the coldest zone.
Cold storage compartment12 Cold storage compart-
ment
In the cold storage compartment, you
can keep food fresh for longer than
in the refrigerator compartment.
The temperature in the cold storage
compartment is kept at around 0°C.
The low temperature and optimal hu-
midity in the cold storage compart-
ment ensure ideal storage conditions
for perishable foods.
12.1 Storage times in the cold
storage compartment at
0°C
The storage times are dependent on
the original quality of your food.
Food Storage
time
Fresh fish, seafood up to
3days
Poultry, meat (boiled/
fried)
up to 5
days
Beef, pork, lamb, saus-
age (cold meat)
up to 7
days
Smoked fish, broccoli up to 14
days
Salad greens, fennel,
apricots, plums
up to 21
days
Soft cheese, yoghurt,
quark, buttermilk, cauli-
flower
up to
30days
Defrosting13 Defrosting
13.1 Defrosting in the refriger-
ator compartment
The refrigerator compartment in your
appliance defrosts automatically.
13.2 Defrosting in the cold
storage compartment
The cold storage compartment in
your appliance defrosts automatic-
ally.
18
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Cleaning and servicing en
Cleaning and servicing14 Cleaning and servi-
cing
Customer Service must clean inac-
cessible points. Cleaning by cus-
tomer service can give rise to costs.
14.1 Preparing the appliance
for cleaning
1.
Switch off the appliance.
Page14
2.
Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3.
Take out all of the food and store it
in a cool place.
Place ice packs (if available) onto
the food.
4.
Remove all fittings and accessor-
ies from the appliance.
Page19
5.
Remove the fruit and vegetable
container cover.
14.2 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an
electric shock.
Do not use steam- or high-pres-
sure cleaners to clean the appli-
ance.
Liquid in the lighting or in the con-
trols can be dangerous.
The rinsing water must not drip
into the lighting or controls.
ATTENTION
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
Do not use hard scouring pads or
cleaning sponges.
Do not use harsh or abrasive de-
tergents.
Do not use cleaning products with
a high alcohol content.
Sharp or pointed objects damage the
door tray rail.
Never clean the door tray rail with
sharp or pointed objects, e.g. a
knife.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discol-
our.
Never clean fittings and accessory
in the dishwasher.
1.
Prepare the appliance for cleaning.
Page19
2.
Clean the appliance, the fittings,
the accessories and the door seals
with a dish cloth, lukewarm water
and a little pH-neutral washing-up
liquid.
3.
Dry thoroughly with a soft, dry
cloth.
4.
Insert the fittings and install the re-
movable appliance parts.
5.
Electrically connect the appliance.
Page10
6.
Putting the food into the appliance.
14.3 Removing the fittings
If you want to clean the fittings thor-
oughly, remove these from your ap-
pliance.
19
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en Cleaning and servicing
Removing the shelf
Lift the shelf at the front , pull it
out and remove it .
Removing the variable shelf
1.
Tilt both parts of the shelf up-
wards , remove them together
and then remove the rails .
2.
To disassemble the shelf, remove
the side brackets.
Removing door tray
Lift the door tray at the front and
remove it .
Removing pull-out containers
1.
Remove the door rack for large
bottles.
Page20
2.
Pull out the pull-out container as
far as it will go.
3.
Lift the pull-out container at the
front and remove it .
Removing the fruit and vegetable
container
1.
Pull out the fruit and vegetable
container as far as it will go.
20
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Cleaning and servicing en
2.
Lift the fruit and vegetable con-
tainer at the front and remove it
.
Removing the cold storage con-
tainer
1.
Pull out the cold storage container
as far as it will go.
2.
Lift the cold storage container at
the front and remove it .
Removing the front of the con-
tainer
Press in the snap-in hooks on the
side of the container and re-
move the front from the container
in a turning motion .
14.4 Removing appliance com-
ponents
If you want to clean your appliance
thoroughly, you can remove certain
components from your appliance.
Removing the shelf above the fruit
and vegetable container
1.
Remove the fruit and vegetable
container.
Page20
2.
Remove the storage container.
3.
Lift the shelf above the fruit and ve-
getable container and move the
fruit and vegetable container cover
slightly forwards.
4.
Slide the humidity controller to the
right.
5.
Lift the fruit and vegetable con-
tainer cover , move it to the rear
and remove it.
21
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en Troubleshooting
6.
Lift the shelf above the fruit and ve-
getable container at the front
and remove it .
2
1
Note: When reinserting the shelf
above the fruit and vegetable con-
tainer, make sure that the lid of the
fruit and vegetable container is cor-
rectly fitted. The lid of the fruit and ve-
getable container ensures even air
distribution and optimal cooling.
Removing the container rail
Loosen the retainer and remove
the container rail .
Troubleshooting15 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
staff.
Only use genuine spare parts when repairing the appliance.
If the power cord or the appliance power cable of this appliance is damaged,
it must be replaced with a special power cord or special appliance power
cable, which is available from the manufacturer or its Customer Service.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
Demo mode is switched on.
1.
Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off the
circuit breaker in the fuse box.
2.
Reconnect the appliance after five minutes.
The temperature display shows an animation and the
control panel is locked.
3.
Wait until the animation ends.
22
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Troubleshooting en
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
4.
Press and hold super for 10seconds until 4 aud-
ible signal tones sound.
"OFF" appears briefly on the control panel.
5.
After a short time, check whether your appliance is
cooling.
The LED lighting does
not work.
Different causes are possible.
Call customer service.
The customer service number can be found in the en-
closed customer service directory.
The refrigeration unit
is switching on more
frequently and for
longer.
The appliance has been opened frequently.
Do not open appliance door unnecessarily.
External ventilation openings are covered up.
Remove any obstructions from in front of the ex-
ternal ventilation openings.
Not a fault. Modern refrigeration machines switch on
more frequently and have different power levels to cool
more efficiently.
Remove any obstructions from in front of the ex-
ternal ventilation openings.
Install the appliance as far away as possible from
heating elements, cookers and other heat sources.
Avoid prolonged exposure of the appliance to direct
sunlight.
Only open the appliance door as briefly as neces-
sary.
Allow hot food and drinks to cool down first before
storing in the appliance.
HomeConnect is not
working properly.
Different causes are possible.
Go to
www.home-connect.com
.
"E" or "d" appears on
the temperature dis-
play.
The electronics have detected a fault.
1.
Switch off the appliance.
Page14
2.
Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off the
circuit breaker in the fuse box.
3.
Reconnect the appliance after five minutes.
4.
If the message still appears on the display, call Cus-
tomer Service.
The customer service number can be found in the en-
closed customer service directory.
A signal tone sounds
and the message
"E63.." appears on the
temperature display.
A fan has failed.
Call customer service.
The customer service number can be found in the en-
closed customer service directory.
23
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en Storage and disposal
Fault Cause and troubleshooting
A signal tone sounds,
alarm and the light
bar flash red.
The door alarm is
switched on.
The appliance door is open.
Close the appliance door.
The temperature dif-
fers greatly from the
setting.
Different causes are possible.
1.
Switch off the appliance.
Page14
2.
Switch the appliance back on after fiveminutes.
Page14
If the temperature is too warm, check the temperat-
ure again after a couple of hours.
If the temperature is too cold, check the temperature
again on the following day.
The appliance hums,
bubbles, buzzes,
gargles, clicks or
crackles.
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches or solenoid valves are switching on or off.
Automatic defrosting is running.
No action required.
The appliance makes
noises.
The appliance is not level.
Align the appliance using a spirit level and the screw
feet.
The appliance is not free-standing.
Observe the minimum clearances for the appliance.
Fittings wobble or stick.
Check the removable fittings and, if required, re-
place these.
Bottles or containers are touching.
Move the bottles or containers away from each
other.
Storage and disposal16 Storage and disposal
16.1 Taking the appliance out
of operation
1.
Switch off the appliance.
Page14
2.
Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3.
Remove all of the food.
4.
Clean the appliance.
Page19
5.
To guarantee the ventilation inside
the appliance, leave the appliance
open.
16.2 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
24
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Customer Service en
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
Leave shelves and containers in-
side the appliance to prevent chil-
dren from climbing in.
Keep children away from the re-
dundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable
refrigerant and harmful gases may
escape and ignite.
Do not damage the tubes of the re-
frigerant circuit or the insulation.
1.
Unplug the appliance from the
mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is labelled
in accordance with
European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determines
the framework for the re-
turn and recycling of
used appliances as ap-
plicable throughout the
EU.
Customer Service17 Customer Service
Function-relevant genuine spare parts
according to the corresponding Eco-
design Directive can be obtained
from Customer Service for a period
of at least 10years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Furthermore, our Customer Service
will continue to provide you with
other function-relevant and storable
genuine spare parts for up to
15years from the date on which your
appliance was placed on the market.
For more information, please contact
our Customer Service team.
Note: Under the terms of the manu-
facturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum dura-
tion of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of war-
ranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself un-
der local legislation.
Detailed information about the war-
ranty period and the warranty condi-
tions in your country is available via
the QR code on the enclosed docu-
ment on service contacts and war-
ranty conditions, from our customer
service or on our website.
You can find the contact details for
our customer service via the QR
code on the enclosed document on
service contacts and warranty condi-
tions or on our website.
17.1 Product number (E-Nr.),
production number (FD)
and consecutive number-
ing (Z-Nr.)
If you contact Customer Service, you
will require the product number (E-
25
background
en Technical data
Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.),
which you can find on the appliance's
rating plate.
"Appliance", Fig.
1
/ Page12
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
Technical data18 Technical data
Refrigerant, cubic capacity and fur-
ther technical specifications can be
found on the rating plate.
"Appliance", Fig.
1
/ Page12
You can find more information about
your model online at
https://
eprel.ec.europa.eu/
1
. This web ad-
dress is linked to the official EU
EPREL product database. Please
then follow the instructions on
searching for the model. The model
identifier is made up of the charac-
ters before the slash in the product
number (E-Nr.) on the rating plate. Al-
ternatively, you can also find the
model identifier in the first line of the
EU energy label.
The number of light sources included
depends on the model.
This product contains a light source
from energy efficiency class D.
The light sources are available as a
spare part and must only be re-
placed by trained specialist staff.
18.1 Information regarding
Free and Open Source
Software
This product includes software com-
ponents that are licensed by the
copyright holders as free software or
open source software.
The applicable licence information is
stored on your home appliance. You
can also access the applicable li-
cence information via your
HomeConnect app: "Profile -> Legal
information -> Licence Information".
2
You can also download the licence
information on the brand product
website. (Please search on the
product website for your appliance
model and additional documents). Al-
ternatively, you can request the relev-
ant information from oss-
[email protected] or BSH Hausger-
äte GmbH, Carl-Wery-Str. 34, 81739
Munich, Germany.
The relevant source code will be
made available on request.
Please send your request to oss-
[email protected] or BSH Hausger-
äte GmbH, Carl-Wery-Str.34, 81739
Munich, Germany.
Subject: „OSSREQUEST“
The cost of performing your request
will be charged to you. This offer is
valid for three years from the date of
purchase or at least as long as we
offer support and spare parts for the
relevant appliance.
1
Only applies to countries in the European Economic Area
2
Depending on the appliance specifications
26
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Declaration of Conformity en
Declaration of Conformity19 Declaration of Conformity
BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect
functionality conforms to the essential requirements and other relevant provi-
sions of Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found online at
www.bosch-
home.com
among the additional documents on the product page for your ap-
pliance.
Hereby, BSH Hausgeräte GmbH declares that the appliance with HomeCon-
nect functionality is in compliance with relevant statutory requirements.
1
A detailed Declaration of Conformity can be found online at
www.bosch-
home.co.uk
among the additional documents on the product page for your
appliance.
1
2.4 GHz band (2400–2483.5MHz): Max. 100mW
5-GHz band (5150–5350MHz + 5470–5725MHz): max. 150mW
BE BG CZ DK DE EE IE EL ES
FR HR IT CY LI LV LT LU HU
MT NL AT PL PT RO SI SK FI
SE NO CH TR IS UK (NI)
5GHz WLAN (Wi-Fi): For indoor use only.
AL BA MD ME MK RS UK UA
5GHz WLAN (Wi-Fi): For indoor use only.
19.1 Statement of Compliance
for Great Britain
The full Statement of Compliance ac-
cording to the Product Security and
Telecommunications Infrastructure
(Security Requirements for Relevant
Connectable Products) Regulations
2023 can be found online at
www.bosch-home.co.uk among the
additional documents on the product
page for your appliance.
Product type
This statement of compliance covers
the products described in this inform-
ation for use whose model identifier
group is seen on the title page. The
full model identifier is made up of the
characters before the slash in the
product number (E no.) which can be
found on the rating plate. Alternat-
ively, you can also find the model
identifier in the first line of the UK En-
ergy Label.
1
Only applies to Great Britain
27
background
en Declaration of Conformity
Name and address of manufacturer
BSH Hausgeräte GmbH, Carl-Wery-
Strasse 34, 81739 München, Ger-
many
This statement of compliance is pre-
pared by the manufacturer.
The manufacturer, BSH Hausgeräte
GmbH deems that it has complied
with
provision 5.1-1 of ETSI EN 303
645 v3.1.3 and, where relevant,
provision 5.1-2 of ETSI EN 303
645 v3.1.3;
provision 5.2-1 of ETSI EN 303
645 v3.1.3;
provision 5.3-13 of ETSI EN 303
645 v3.1.3.
Support period
BSH Hausgeräte GmbH will provide
security updates that are necessary
to maintain the main functions free of
charge until at least 28/02/2036.
28
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background
background
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Bosch Home Connect
App
Connect your home appliance today and enjoy the
following benefits:
• Never waste energy again. If you have left the door open,
you will receive a notification.
• Early reminders of food expiry dates. This way, you
produce less waste and save money at the same time.
• Activate super cooling when you are out shopping to
create the perfect conditions for your purchases when you
arrive home.
Need some help?
You can find it here.
Expert advice on your Bosch home appliances, help with problems or repairs by
professionals from Bosch.
Discover all the different ways Bosch can assist you:
www.bosch-home.com/service
The contact details of all countries are listed in the attached service directory.
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
www.bosch-home.com
A Bosch Company
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
*9002022023*
9002022023 (061106)
en

Specifications

Indexed Terms: Refrigerator, Free Standing

Bosch KSN36VWDGG Questions and Answers

Questions and Answers

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