Frigidaire FRTE1814AW 30 inch Garage Ready Top Freezer Refrigerator with 18.6 cu. ft. Capacity and ENERGY STAR Certification

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User Manual Specification
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Use and Care Manual.

This is the main product document for model FRTE1814AW.

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EN User Manual | Fridge Freezer
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Welcome to our family
Thank you for bringing Frigidaire into your home! We see your purchase as the
beginning of a long relationship together.
This manual is your resource for the use and care of your product. Please read it
before using your appliance. Keep it handy for quick reference. If something doesn’t
seem right, the troubleshooting section will help you with common issues.
FAQ, helpful tips and videos, cleaning products, and kitchen and home accessories
are available at http://www.frigidaire.com.
We are here for you! Visit our website, chat with an agent, or call us if you need
help. We may be able to help you avoid a service visit. If you do need service, we
can get that started for you.
Let’s make it official! Be sure to register your product.
CONTENTS
1. IMPORTANT SAFETY INFORMATION................................................. 2
2. INSTALLATION......................................................................................5
3. DOOR REVERSAL................................................................................ 7
4. PRODUCT OVERVIEW......................................................................... 8
5. CONTROLS AND SETTINGS................................................................8
6. STORAGE FEATURES........................................................................10
7. STORING FOOD AND SAVING ENERGY.......................................... 10
8. WATER SUPPLY CONNECTION........................................................ 11
9. NORMAL OPERATING SOUNDS....................................................... 13
10. CARE AND CLEANING..................................................................... 14
11. TROUBLESHOOTING....................................................................... 15
12. LIMITED WARRANTY........................................................................15
13. QUEBEC RIGHT TO REPAIR............................................................17
1. IMPORTANT SAFETY
INFORMATION
1.1 Keep a record for
quick reference
Model number
..........................................................
Serial number
..........................................................
Purchase date
..........................................................
1.2 Serial number
location
2 ENGLISH
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WARNING!
You must follow these guidelines to
ensure that your appliance’s safety
mechanisms are operating correctly.
1.3 Safety definitions
This is the safety alert symbol. It is
used to alert of potential personal
injury hazards. Obey all safety
messages that follow this symbol to
avoid possible injury or death.
DANGER
DANGER indicates an imminently
hazardous situation which, if not
avoided, will result in death or serious
injury.
WARNING!
WARNING indicates a potentially
hazardous situation which, if not
avoided, could result in death or
serious injury.
CAUTION!
CAUTION indicates a potentially
hazardous situation which, if not
avoided, may result in minor or
moderate injury.
IMPORTANT
IMPORTANT indicates installation,
operation or maintenance information
which is important but not hazard-
related.
1.4 Child safety
This appliance is not intended for
use by persons (including children)
with reduced physical, sensory or
mental capabilities, or lack of
experience and knowledge, unless
they have been given supervision or
instruction concerning use of the
appliance by a person responsible
for their safety.
Destroy or recycle the carton,
plastic bags, and any exterior
wrapping material immediately after
the appliance is unpacked. Children
should never use these items to
play. Cartons covered with rugs,
bedspreads, plastic sheets or
stretch wrap may become airtight
chambers, and can quickly cause
suffocation.
1.5 Important safety
instructions
DANGER
DANGER Risk of fire or
explosion. Flammable
refrigerant used. Do not use
mechanical devices to defrost
refrigerator. Do not puncture
refrigerant tubing.
DANGER Risk of fire or
explosion. Flammable
refrigerant used. To be
repaired only by trained
service personnel. Use only
manufacturer-authorized
service parts. Any repair
equipment used must be
designed for flammable
refrigerants. Follow all
manufacturer repair
instructions. Do not puncture
refrigerant tubing.
CAUTION!
CAUTION Risk of fire or
explosion due to puncture of
refrigerant tubing. Follow
handling instructions carefully.
Flammable refrigerant used.
This appliance is forstorage only
and should not be used for any
other purpose.
Do not store or use gasoline or
other flammable vapors and liquids
in the vicinity of this or any other
appliance.
ENGLISH 3
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Do not store explosive substances
such as aerosol cans with a
flammable propellant in this
appliance.
Do not operate the refrigerator in
the presence of explosive fumes
Avoid contact with any moving parts
of automatic ice maker.
Remove all staples from the carton.
Staples can cause severe cuts, and
also destroy finishes if they come in
contact with other appliances or
furniture.
WARNING!
Do not use electrical appliances inside
the food storage compartments of the
appliance unless they are of the type
recommended by the manufacturer.
WARNING!
CALIFORNIA RESIDENTS ONLY
WARNING! Cancer and Reproductive
Harm http://www.P65Warnings.ca.gov
1.6 Proper disposal of
your refrigerator or
freezer
CAUTION!
CAUTION Risk of fire or
explosion. Dispose of
refrigerator properly in
accordance with the applicable
federal or local regulations.
Flammable refrigerant used.
Risk of child entrapment
Child entrapment and suffocation
are not problems of the past.
Junked or abandoned refrigerators
or freezers are still dangerous –
even if they will sit for “just a few
days”. If you are getting rid of your
old refrigerator or freezer, follow the
instructions below to help prevent
accidents.
We strongly encourage responsible
appliance recycling/disposal
methods. Check with your utility
company or visit http://
www.energystar.gov/recycle for
more information on recycling your
old refrigerator.
Before you throw away your old
refrigerator/freezer:
Remove doors.
Leave shelves in place so children may
not easily climb inside.
Have it removed by a qualified service
technician.
1.7 Electrical
information
The appliance must be plugged into its
own dedicated 115 Volt, 60 Hz., 15
Amp, AC only electrical outlet. The
power cord of the appliance is
equipped with a three-prong grounding
plug for your protection against
electrical shock hazards. It must be
plugged directly into a properly
grounded three-prong receptacle. The
receptacle must be installed in
accordance with local codes and
ordinances. Consult a qualified
electrician. Do not use an extension
cord or adapter plug.
WARNING!
Avoid fire hazard or electric shock.
If the power cord is damaged, it should
be replaced by an authorized service
technician to prevent any risk.
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Never unplug the appliance by pulling
on the power cord. Always grip the plug
firmly, and pull straight out from the
receptacle to prevent damaging the
power cord.
Unplug the appliance before cleaning
and before replacing the AC LED light
bulb to avoid electrical shock.
Performance may be affected if the
voltage varies by 10% or more.
Operating the appliance with
insufficient power can damage the
compressor. Such damage is not
covered under your warranty.
Do not plug the unit into an electrical
outlet controlled by a wall switch or pull
cord to prevent the appliance from
being turned off accidentally.
Do not pinch, knot, or bend the power
cord in any manner.
WARNING!
When positioning the appliance,
ensure the supply cord is not trapped
or damaged.
Do not locate multiple portable socket-
outlets or portable power supplies at
the rear of the appliance.
WARNING!
Do not, under any circumstances, cut,
remove, or bypass the grounding
prong (A). Always use the power cord
with a three-prong grounded plug and
grounding type wall receptacle.
2. INSTALLATION
This User Manual provides general
installation and operating instructions for
your model. We recommend using a
service or kitchen contracting professional
to install your appliance. Use the
appliance only as instructed in this User
Manual. Before starting the appliance,
follow these important first steps.
2.1 Installation Checklist
Doors
Refrigerator door seals completely to
the cabinet on all sides
Freezer door is level from side to side
across the top
Leveling
Appliance is level side-to-side and
tilted 1/4" (6 mm) front-to-back
Cabinet is setting solid on all corners
Anti-tip bracket set in front on both
sides
Electrical Power
House power is turned on
Appliance is plugged in
Ice Maker
House water supply is connected to
the appliance
WARNING!
Potable water supply only.
No water leaks present in any
connections - recheck in 24 hours
Ice maker is turned on
Final Checks
Shipping material is removed
Refrigerator and freezer temperatures
are set
Registration card is sent in
ENGLISH 5
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2.2 Cleaning the appliance
IMPORTANT
Remove tape and glue residue from
surfaces before turning the appliance
on. Rub a small amount of liquid dish
soap over the adhesive with your
fingers. Rinse with warm water and
dry with a soft cloth.
Do not use sharp instruments, rubbing
alcohol, flammable fluids, or abrasive
cleaners to remove tape or glue.
These products can damage the
surface of the appliance.
After you remove all of the package
materials, clean the inside of the
appliance before using it. Refer to
Care and Cleaning.
2.3 Moving the appliance
IMPORTANT
The appliance is heavy. When moving
the appliance for cleaning or service,
raise the anti-tip bracket (refer to
Setting the anti-tip brackets). Be sure
to cover the floor with cardboard or
hardboard to avoid floor damage.
Always pull the appliance straight out
when moving it. Do not wiggle or
“walk” the appliance when trying to
move it as you could damage the
floor.
2.4 Location
If possible, place the appliance out of
direct sunlight and away from the
range, dishwasher, or other heat
sources.
The appliance must be installed on a
floor that is level and strong enough to
support a fully loaded appliance.
Consider water supply availability for
models equipped with an automatic ice
maker.
WARNING!
This appliance is intended for use in
residential household and similar
interior applications such as:
Kitchen / kitchenette
Pantry room
Basement
Enclosed garage
Other interior residential type
environments
CAUTION!
Do not install the appliance where the
temperature will drop below 44°F
(7°C) or rise above 110 °F (43 °C).
The compressor will not be able to
maintain proper temperatures inside
the appliance.
NOTE
Do not block the lower front of the
appliance.
Sufficient air circulation is essential for
the proper operation of the appliance.
WARNING!
Allow the following clearances for
ease of installation, proper air
circulation, plumbing, and electrical
connections:
Top 3/8" (9.5 mm)
Sides 3/8" (9.5 mm)
Back 2" (50.8 mm)
NOTE
The exterior walls of the appliance
may become warm as the compressor
transfers heat from the inside. The
temperatures may be even 30°F
higher than the room temperature. In
hotter climates it is important to allow
enough space for air circulation
around the appliance.
NOTE
If you place the appliance with the
door hinge side against a wall, you
may have to allow additional space so
the door can be open wider.
6 ENGLISH
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2.5 Cabinet leveling and door
alignment
Guidelines for final positioning of
appliance:
All 4 corners of the cabinet must rest
firmly on the floor.
The cabinet should be level at the front
and rear.
The sides should tilt 1/4" (6 mm) from
front to back to ensure that doors close
and seal properly.
Align the doors with each other and
level them.
2.6 Connecting the appliance
After installation, wait at least 2 hours
before switching on the power. Switching
on the appliance too soon can reduce
cooling performance or cause damage.
IMPORTANT
Let the appliance run empty for 24
hours to cool the compartment to the
correct temperature.
3. DOOR REVERSAL
CAUTION!
To avoid injury or damage, have
someone assist you during door
reversal.
NOTE
Unplug and empty the appliance.
Keep all the removed parts to reuse
them later.
1. Remove the left cover plate and the
right top hinge cover. Unscrew screws
and remove the right top hinge.
2. Lift the freezer door up and away from
the appliance.
3. Unscrew and remove the middle
hinge. Lift the refrigerator door up and
away.
4. Unscrew and remove the bottom
hinge.
5. Unscrew the hinge shaft from the right
side of the bottom hinge and move it to
the left side. Secure the bottom hinge
to the bottom left side of the appliance.
6. Dismantle the sleeves from the top
right of doors and hole cap from top
left of doors, and assemble them on
the other side.
7. Remove the refrigerator door stopper
and install it on the other side of the
door. Remove the freezer door self-
locking block and stopper. Save them
to reuse. Take out the left self-locking
block and stopper from the accessory
ENGLISH 7
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bag and install them on the left of
door.
8. Take out the center hinge from the
accessory bag assemble it.
9. Put down the freezer door on the
middle hinge.
10. Take out the top hinge and cover from
the accessory bag. Assemble the top
hinge, hinge cover and hole cover.
4. PRODUCT OVERVIEW
1
5
2
3
6
9
87
4
1
Crisper
2
Crisper Cover
3
Deli Drawer*
4
Full Shelves
5
Refrigerator Control
6
Freezer Shelf
7
Ice Bin*
8
Ice Maker*
9
Fixed Door Bins
5. CONTROLS AND SETTINGS
5.1 Temperature Control
1
2
3
4
A
A. Setting button
1
LED 1; Chill Boost
2
LED 2; Coldest
3
LED 3; Recommended
4
LED 4; Cold
Temperature adjustment:
For colder temperatures, press the
Setting button to change the
temperature setting toward Coldest.
For warmer temperatures, press the
Setting button to change the
temperature setting toward Cold.
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Pressing the Setting button scrolls through
the 4 temperature settings toward the
coldest setting, and then loop back to the
least coldest setting.
NOTE
Adjusting the refrigerator control
changes temperature in both
compartments.
To maintain temperatures, a fan circulates
air in the refrigerator and freezer
compartments. For good circulation, do
not block cold air vents with food items.
Chill Boost function
To activate or deactivate the function,
press the Setting button until Chill Boost
indicator lights up. In this mode, the
appliance runs at maximum capacity for
up to 6 hours to reach the coldest
temperature setting faster.
5.2 Freezer Temperature
Regulation
To change the temperature inside the
freezer, move damper slider A. Move the
slider:
to the left to make the freezer colder.
to the right to make the freezer less
cold.
A
5.3 Sabbath Mode
The Sabbath Mode disables parts of the
appliance and its controls to support
observance of the weekly Sabbath and
religious holidays in the Orthodox Jewish
community. The compressor and fan keep
working in normal mode. Their operation
does not change when the door opens or
closes.
NOTE
The temperature setting is not
affected by the Sabbath mode.
Sounds and alarms are off. If a fault
occurs, the appliance keeps working
in the preset fault mode, but it does
not show an error code or make a
sound.
To enter Sabbath mode:
1. Press and hold the Setting button for
5 seconds.
The LED 1 and LED 4 light up.
2. If your appliance has an automatic ice
maker, turn the manual switch off on
the right side of the ice maker.
To exit Sabbath mode, reverse the steps
above.
NOTE
While in Sabbath mode, the lights and
the control panel do not work until
Sabbath mode is deactivated. The
appliance stays in Sabbath mode after
power failure recovery. Deactivate it
with the appliance control.
For further assistance, guidelines for
proper use and a complete list of models
with the Sabbath feature, please visit star-
k.org.
5.4 Errors
The following error codes can appear on
the control panel to indicate a malfunction.
The appliance may operate despite the
following errors.
The LEDs are numbered from the bottom
to the top of the control panel. Refer to the
Temperature Control section.
Table title
Error Description
Flashing LED
1 / 2.
Temperature sensor failure.
Flashing LED
1 / 3.
Defrost sensor failure.
Flashing LED
1 / 4.
The ambient temperature sensor
failure.
Flashing LED
1 / 2 / 4.
Freezer fan failure.
ENGLISH 9
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6. STORAGE FEATURES
Equipment varies by model.
6.1 Door Bins
To remove the door bin:
1. Lift the bin up.
2. Pull it straight out.
6.2 Shelves
To remove the shelves:
1. Lift the shelf.
2. Pull it straight out.
2
1
6.3 Removing/Installing crisper
drawers
Use the crisper to keep produce fresh for
longer.
You can remove the drawer for cleaning.
To remove the drawer:
1. Pull the drawer out until it stops.
2. Lift the front slightly and remove the
drawer.
To install the drawer, reverse the
procedure.
7. STORING FOOD AND SAVING ENERGY
7.1 Ideas for storing food
Fresh food storage
Keep the fresh food compartment
between 34°F and 40°F, with an
optimum temperature of 37°F.
Avoid overcrowding the refrigerator
shelves, which reduces air circulation
and causes uneven cooling.
Avoid placing food in front of air ports.
Fruits and vegetables
Store fruits and vegetables in crisper
drawers, where trapped moisture helps
preserve food quality for longer time
periods.
Wash items and remove excess water.
Wrap any items that have strong odors
or high moisture content.
Meat
Wrap raw meat and poultry separately
and securely to prevent leaks and
contamination of other foods or
surfaces.
Use the deli drawer to store meat/
poultry for short-term storage. Any
meat to be kept longer than two days
should be frozen.
Frozen foods storage
Keep the freezer compartment at 0°F
or lower.
A freezer operates most efficiently
when it is at least 2/3 full.
10 ENGLISH
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Packaging foods for freezing
To minimize food dehydration and
quality deterioration, use aluminum foil,
freezer wrap, freezer bags, or airtight
containers. Force as much air out of
the packages as possible and seal
them tightly. Trapped air can cause
food to dry out, change color, and
develop an off-flavor (freezer burn).
Wrap fresh meats and poultry with
suitable freezer wrap prior to freezing.
Do not refreeze meat that has
completely thawed.
Loading the freezer
Avoid adding too much warm food to
the freezer at one time. This overloads
the freezer, slows the rate of freezing,
and can raise the temperature of frozen
foods.
Leave a space between packages, so
cold air can circulate freely, allowing
food to freeze as quickly as possible.
7.2 Ideas for energy saving
Installation
Locate the refrigerator in the coolest
part of the room, out of direct sunlight,
and away from heating ducts or
registers.
Do not place the refrigerator next to
heat-producing appliances such as a
range, oven, or dishwasher. If this is
not possible, a section of cabinetry or
an added layer of insulation between
the two appliances will help the
refrigerator operate more efficiently.
Level the refrigerator so that the doors
close tightly.
Temperature setting
Refer to Controls and Settings for
procedures on temperature settings.
Food storage
Avoid overcrowding the refrigerator or
blocking cold air vents. Doing so
causes the refrigerator to run longer
and use more energy.
Cover foods and wipe containers dry
before placing them in the refrigerator.
This cuts down on moisture build-up
inside the unit.
Organize the refrigerator to reduce
door openings. Remove as many items
as needed at one time and close the
door as soon as possible.
Do not place a hot container directly on
a cold shelf. Remember, such an
extreme temperature change may
damage the glass.
8. WATER SUPPLY CONNECTION
8.1 Before Installing The Water
Supply Line
(some models)
NOTE
Automatic ice makers are optional
accessories that you may install in
most models at any time. Visit
Frigidaire.com for information about
Ice Maker Kit IM1900MD.
WARNING!
To avoid electric shock, which can
cause death or severe personal injury,
disconnect the appliance from the
electrical power before connecting a
water supply line to the appliance.
Connect the appliance to the potable
water supply.
IMPORTANT
Ensure your water supply line
connections comply with all local
plumbing codes.
ENGLISH 11
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CAUTION!
To avoid property damage:
Use stainless steel braided tubing
for the water supply line. Do not
use water supply tubing made of
1/4" plastic. Plastic tubing greatly
increases the potential for water
leaks, and the manufacturer will not
be responsible for any damage if
you use plastic tubing for the
supply line.
Do not install water supply tubing in
areas where temperatures fall
below freezing.
Chemicals from a malfunctioning
softener can damage the ice
maker. If the ice maker is
connected to soft water, ensure
that the softener is maintained and
working properly.
8.2 You will need
Basic tools: adjustable wrench, flat-
blade screwdriver, and Phillips™
screwdriver.
Access to a household cold water line
with water pressure between 30 and
100 psi.
A water supply line made of stainless
steel tubing. To determine the length of
tubing needed, measure the distance
from the ice maker inlet valve at the
back of the appliance to your cold
water pipe. Then add approximately 6 ft
(1.8 m) to ensure you can move the
appliance for cleaning.
A shutoff valve to connect the water
supply line to your household water
system. Do not use a self-piercing type
shutoff valve.
Do not reuse compression fitting or use
thread seal tape.
NOTE
Check with your local building
authority for recommendations on
water lines and associated materials
prior to installing your new refrigerator.
Depending on your local/state building
codes, Frigidaire recommends:
for homes with existing valves its
Smart Choice® water line kit
5304437642 with a 6 ft stainless
steel water line.
for homes without an existing
valve, we recommend Smart
Choice® water line kit 5304493869
with a 6 ft polyline waterline.
Please refer to Frigidaire.com for
more information.
8.3 Installing the water supply
line
NOTE
These instructions do not cover after
market ice maker installation.
Instructions in after market ice maker
kit should be used.
To connect water supply line to ice maker
inlet valve:
1. Disconnect the appliance from electric
power source.
2. Place end of water supply line into sink
or bucket. Turn on water supply and
flush supply line until water is clear.
Turn off water supply at shutoff valve.
3. Remove plastic cap from water valve
inlet and discard cap.
4. Depending on the tubing you use:
Copper tubing - Slide brass
compression nut, then ferrule
(sleeve) onto water supply line.
Push water supply line into water
valve inlet as far as it will go (1/4" /
6.4 mm). Slide ferrule (sleeve) into
valve inlet and finger tighten
compression nut onto valve.
Tighten another half turn with a
wrench; do not over tighten.
Braided flexible stainless steel
tubing - The nut is already
assembled on the tubing. Slide nut
onto valve inlet and finger tighten
nut onto valve. Tighten another half
turn with a wrench; do not over
tighten.
12 ENGLISH
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5. With steel clamp and screw, secure
water supply line to rear panel of the
appliance.
6. Coil excess water supply line (copper
tubing only), about 2.5 turns, behind
the appliance as shown and arrange
coils so they do not vibrate or wear
against any other surface. Do not kink
tubing.
7. Turn on water supply at shutoff valve
and tighten any connections that leak.
8. Reconnect the appliance to electrical
power source.
9. Turn the ice maker on.
Copper tubing installation
A
B
E
F
D
H
C
I
G
Braided flexible stainless steel tubing
installation
A
B
J
F
H
K
G
A. Plastic water tubing to ice maker fill
tube
B. Clamp
C. Brass compression nut
D. Ferrule (sleeve)
E. Copper water line
F. Water valve bracket
G. Valve inlet
H. Water valve
I. Copper water line from household
water supply*
J. Braided flexible stainless steel water
line
K. 6 ft (1.8 m) braided flexible stainless
steel water line from household water
supply*
*Include enough tubing in the loop to allow
moving the appliance out for cleaning.
9. NORMAL OPERATING SOUNDS
9.1 Understanding the sounds
you may hear
Evaporator: Refrigerant flows through
the evaporator, making a boiling or
gurgling sound.
Evaporator fan: Moves air through the
appliance, creating a blowing sound.
Defrost heater: During defrost cycles,
water dripping onto the defrost heater
causes a hissing or sizzling sound.
After defrosting, a popping sound
occurs.
Automatic Ice maker: Ice cubes drop
into the bin, making a sound during
each cycle.
Compressor: Runs with a humming or
pulsating sound.
Water valve: Opens to fill the ice
maker, making a brief buzzing sound.
Automatic ice maker makes a buzzing
sound as the water valve opens to fill
the ice maker during each cycle.
Drain pan (not removable): Water
drips into the drain pan during defrost,
making a sound.
Condenser: Air moves across the
condenser, making an airflow sound.
ENGLISH 13
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10. CARE AND CLEANING
10.1 Protecting your investment
Keeping your appliance clean maintains its
appearance and prevents odor build-up.
Wipe up any spills immediately and clean
the appliance and fresh food
compartments at least twice a year. When
cleaning, take the following precautions:
Never use chloride or cleaners with
bleach to clean stainless steel.
Do not wash any removable parts in a
dishwasher.
Always unplug the electrical power cord
from the wall outlet before cleaning.
Do not remove the serial plate.
Removal of your serial plate voids your
warranty.
Remove adhesive labels by hand. Do
not use razor blades or other sharp
instruments which can scratch the
appliance surface.
Do not use abrasive cleaners such as
window sprays, scouring cleansers,
brushes, flammable fluids, cleaning
waxes, concentrated detergents, bleaches
or cleansers containing petroleum
products on plastic parts, interior doors,
gaskets or cabinet liners. Do not use
paper towels, metallic scouring pads, or
other abrasive cleaning materials or strong
alkaline solutions.
Refer to the guide below for more details
on caring and cleaning specific areas of
your appliance.
CAUTION!
Pull the appliance straight out to move
it. Shifting it from side to side may
damage flooring.
Be careful not to move the appliance
beyond the plumbing connections.
IMPORTANT
If you store or move your appliance in
freezing temperatures, be sure to
completely drain the water supply
system. Failure to do so could result in
water leaks when the appliance is put
back into service. Contact a service
representative to perform this
operation.
10.2 Cleaning
Before cleaning remove food from the
appliance and store it well covered.
Clean the appliance interior and
accessories regularly with a cloth and
lukewarm water.
Do not use abrasive cleaners. After
cleaning rinse with fresh water and dry
thoroughly with a clean cloth.
CAUTION!
Unplug the appliance from the power
source before cleaning to avoid
electrical hazard. Never clean the
appliance with a steam cleaner. Allow
the appliance to dry before using it.
IMPORTANT
Do not use organic solvents, such as
lemon juice, juice from an orange
peel, butyric acid, or cleaners
containing acetic acid.
10.3 Vacation and moving tips
Short vacations
Leave the appliance operating during
vacations of three weeks or less.
Use all perishable items from the
appliance compartment.
Turn automatic ice maker off and
empty ice bucket, even if you will only
be gone a few days.
Long vacation
Remove all food and ice if you will be
gone one month or more.
Unplug the appliance.
Turn water supply valve to closed
position.
Clean interior thoroughly.
Leave both doors open to prevent
odors and mold build-up. Block doors
open if necessary.
Moving
Unplug the appliance
Remove all food and ice.
Recommend use of a handcart, load
from the side.
Adjust rollers all the way up to protect
them during sliding or moving.
Pad cabinet to avoid scratching
surface.
14 ENGLISH
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11. TROUBLESHOOTING
Table title
.
Let us help you troubleshoot your concern! This section will help you with common issues. If
you need us, visit our website, chat with an agent, or call us. We may be able to help you
avoid a service visit. If you do need service, we can get that started for you!
Visit Frigidaire.com or call toll-free 1-800-374-4432.
11.1 Common occurrences
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The appliance does not run.
Ensure the plug is tightly pushed into an electri
cal outlet.
Check/replace the fuse with a 15amp time-delay
fuse. Reset the circuit breaker.
The appliance may be in defrost cycle.
Wait 20 minutes and check again.
The appliance temperature is unsatisfactory.
Set the appliance control to a warmer or colder
setting until the temperature is satisfactory. Al
low 24 hours for the temperature to stabilize.
The appliance is noisy or vibrates.
The cabinet is not level.
Floor is weak.
Refer to Normal Operating Sounds.
Odors in the appliance.
The interior needs to be cleaned.
Cover or wrap the foods that produce odors.
Cabinet light is not working.
Ensure the plug is tightly pushed into an electri
cal outlet.
The light switch may be stuck. Push in the light
switch, located on the refrigerator side wall, to
release.
Automatic ice maker is not working (some models)
Ensure the ice maker is on.
The ice maker should produce about 2.5
pounds of ice in a 24 hour period.
Ensure the water supply is turned on.
The water pressure may be too low.
The freezer may not be cold enough.
Ice Maker is not making enough ice (some models) Set the freezer control to a colder setting to improve
the performance of the ice maker. Allow 24 hours
for the temperature to stabilize.
Mullion or side walls of the appliance are warm. Mullion or side walls of the appliance may be warm
to the touch for the first 24 hours of operation. This
is normal.
12. LIMITED WARRANTY
Your appliance is covered by a one year
limited warranty. For one year from your
date of delivery, Electrolux will pay all
costs for repairing or replacing any parts of
this appliance that prove to be defective in
materials or workmanship when such
appliance is installed, used and
maintained in accordance with the
provided instructions.
Exclusions
This warranty does not cover the following:
1. Products with original serial numbers
that have been removed, altered or
cannot be readily determined.
ENGLISH 15
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2. Product that has been transferred from
its original owner to another party or
removed outside the USA or Canada.
3. Rust on the interior or exterior of the
unit.
4. Products purchased “as-is” are not
covered by this warranty.
5. Food loss due to any refrigerator or
freezer failures.
6. Products used in a commercial setting.
7. Service calls which do not involve
malfunction or defects in materials or
workmanship, or for appliances not in
ordinary household use or used other
than in accordance with the provided
instructions.
8. Service calls to correct the installation
of your appliance or to instruct you
how to use your appliance.
9. Expenses for making the appliance
accessible for servicing, such as
removal of trim, cupboards, shelves,
etc., which are not a part of the
appliance when it is shipped from the
factory.
10. Service calls to repair or replace
appliance light bulbs, air filters, water
filters, other consumables, or knobs,
handles, or other cosmetic parts.
11. Surcharges including, but not limited
to, any after hour, weekend, or holiday
service calls, tolls, ferry trip charges,
or mileage expense for service calls to
remote areas, including the state of
Alaska.
12. Damages to the finish of appliance or
home incurred during transportation or
installation, including but not limited to
floors, cabinets, walls, etc.
13. Damages caused by: services
performed by unauthorized service
companies; use of parts other than
genuine Electrolux parts or parts
obtained from persons other than
authorized service companies; or
external causes such as abuse,
misuse, inadequate power supply,
accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED
WARRANTIES; LIMITATION OF
REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE
REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT
REPAIR OR REPLACEMENT AS
PROVIDED HEREIN. CLAIMS BASED
ON IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO ONE YEAR
OR THE SHORTEST PERIOD ALLOWED
BY LAW, BUT NOT LESS THAN ONE
YEAR. ELECTROLUX SHALL NOT BE
LIABLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS
PROPERTY DAMAGE AND INCIDENTAL
EXPENSES RESULTING FROM ANY
BREACH OF THIS WRITTEN LIMITED
WARRANTY OR ANY IMPLIED
WARRANTY. SOME STATES AND
PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, OR LIMITATIONS ON THE
DURATION OF IMPLIED WARRANTIES,
SO THESE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO
YOU. THIS WRITTEN WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE.
If You Need Service
Keep your receipt, delivery slip, or some
other appropriate payment record to
establish the warranty period should
service be required. If service is
performed, it is in your best interest to
obtain and keep all receipts. Service under
this warranty must be obtained by
contacting Electrolux at the addresses or
phone numbers below.
This warranty only applies in the USA and
Canada. In the USA, your appliance is
warranted by Electrolux Major Appliances
North America, a division of Electrolux
Consumer Products, Inc. In Canada, your
appliance is warranted by Electrolux
Canada Corp. Electrolux authorizes no
person to change or add to any obligations
under this warranty. Obligations for service
and parts under this warranty must be
performed by Electrolux or an authorized
service company. Product features or
specifications as described or illustrated
are subject to change without notice.
USA
1-800-374-4432
Frigidaire
10200 David Taylor Drive
Charlotte, NC 28262
16 ENGLISH
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Canada
1-800-265-8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada L5V 3E4
13. QUEBEC RIGHT TO REPAIR
Though Frigidaire makes every effort to
make replacement parts, repair services
and information necessary to maintain or
repair our products available to
consumers, parts, service and information
are not guaranteed, pursuant to section 39
of the Consumer Protection Act, CQLR, c.
P-40.1 and sections 79.18 to 79.20 of the
Regulation respecting the application of
the Consumer Protection Act, CQLR, c
P-40.1, r. 3. If you need replacement
parts, you may call us at 1 (800) 265-8352
for service in French or English, or
purchase online at Frigidaire Parts |
Shop Frigidaire Replacement Parts &
Accessories - Frigidaire Appliance
Parts.
You may book repair services online at
information | Book a service | Frigidaire.
Alternatively, our resource library is
available at Resource Library | Frigidaire
to help you diagnose and resolve issues
which may arise during the lifetime of your
appliance.
Though most parts are available for
purchase, subject to short-term availability
constraints, the following appliances and
parts are not serviceable.
Legend
Availability of replacement parts, repair
services, and information for mainte
nance or repair.
Partially Available
Not Available
Available
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Refrigerators Cabinet, 14cu ft and
less no sealed system
parts
Freezer 9 cu. ft and less no
sealed system parts.
Beverage
Centers
Only cosmetic parts
available
ENGLISH 17
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A31386601 (October 2025)

Specifications

Indexed Terms: Garage Ready, Energy Star

Frigidaire FRTE1814AW Questions and Answers

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