USE + CARE
MANUAL
REV.032026
GAS RANGE
RSG30P | RSG30PB
GAS RANGE
USE AND CARE MANUAL
RSG30P/RSG30PB
3
TABLE OF CONTENTS
SAFETY AND WARNINGS.....................................................................................................................5
WARNINGS............................................................................................................................................5
WELCOME..............................................................................................................................................6
BEFORE YOU START....................................................................................................................6
SAFETY SYMBOLS......................................................................................................................7
ELECTRICAL SHOCK HAZARD...........................................................................................................8
TIPPING HAZARD......................................................................................................................8
EXPLOSION HAZARD……………………………………………………..…………………………………………………….9
FIRE HAZARD……………………………………………………………………………………...……………………9
POISONING HAZARD………………………………………………………………..…………………………………….10
HOT SURFACE HAZARD……………………………………………………………….………………………………………….10
OTHER SAFETY TIPS……………………………………………………………….………………………………………………….10
GAS SUPPLY REQUIREMENTS ………………………………………………………………………………….13
SAFETY TIPS FOR GAS OPERATION ………………………………………………………………………………………….13
DIMENSIONS AND CLEARANCES ………………………………………………………………………………….14
CONNECT RANGE TO GAS SUPPLY ………………..…………............................................................…….20
AFTER INSTALLATION ……………………………………..…………............................................................…….21
COOKTOP SAFETY GUIDELINES…………………..…………..…………......................................................….22
FIRST USE ……………………………………..…………................................................................................…….22
CONDITIONING THE OVEN …………………..…………..…………............................................................…….23
SIMMER AND BROIL ……………..…………..…......................................................................................….24
FLAME SIZE ……………………..…………..…............................................................................................….24
POWER FAILURE ……………………..…………..…....................................................................................….24
COOKTOP…………..……………………..…………..…....................................................................................….24
BURNER GRATES……………………..…………..…....................................................................................….24
OVEN BURNER USE …………………..….............................................................................................….25
4
TABLE OF CONTENTS
BROIL BURNER USE …………………..…..............................................................................................…25
OVEN COOKING GUIDELINES...........................................................................................................................25
OVEN FUNCTION........................................................................ ............ ........................................................ 27
NATURAL AIRFLOW BAKE........................................................................................................................ 27
INFRARED BROIL.................................................................................................................................... 27
CONVECTION BAKE......................................................................................................................................... 27
CONVECTION ROAST........................................................................................................................... 28
CONVECTION DEFROST................................................................................................................................ 28
DEFROSTING............................................................................................................................................. 28
CONVECTION DEHYDRATION...................................................................................................................... 28
BROILER OPERATION.............................................................................................................................29
PREHEATING.................................................................................................................29
TO BROIL........................................................................................................................................................ 29
SETTING BROIL........................................................................................................................ 29
PREHEATING IS SUGGESTED………………………………………………………………………………………………………30
CLEANING INSTRUCTIONS..................................................................................................................... 32
DO’S............................................................................................................................................................... 32
DON’TS.............................................................................................................................32
CLEANING BURNER CAPS AND BRASS FLAME SPREADERS.............................................................32
CLEANING SIDE RACKS.....................................................................................................33
CLEANING OVEN SHELVES................................................................................................................. 33
CLEANING BROIL/ROAST PAN AND SLOTTED GRID.............................................................................. 33
CLEANING BAKE AND BROIL BURNERS................................................................................. 34
CLEANING PORCELAIN SURFACES.......................................................................................................... 34
CLEANING THE OVEN GLASS WINDOW....................................................................................................... 34
CLEANING THE OVEN DOOR GASKET.........................................................................................................34
CLEANING STAINLESS STEEL SURFACES.................................................................................................... 34
REMOVING AND REPLACING THE OVEN DOOR.......................................................................................... 35
REMOVING THE OVEN DOOR........................................................................................................................ 35
REPLACING THE OVEN DOOR.................................................................................................................... 36
TROUBLESHOOTING GUIDE.....................................................................................................................37
COOKTOP...................................................................................................................................... 37
OVEN................................................................................................................................................................. 39
WARRANTY ……………………………………………….............................................................................................. 41
5
SAFETY AND WARNING
1. Warnings
These are the most critical warnings summarized below.
• If the instructions in this manual are not followed
exactly, a fire or explosion may result, causing property
damage, personal injury or death.
• Do not store or use gasoline or other flammable
substances and liquids near this or other appliance,
• Never use this appliance as a space heater to warm a
room.
• Installation of this appliance must be done by a
qualified, service agency or gas supplier.
What to do if you smell gas
• Do not light any appliance
• Do not touch an electrical switch
• Immediately call the gas supplier from a neighbor’s phone
• Open a window and leave the area
• Follow the gas supplier’s instructions
• If you cannot reach the gas supplier, call the fire
department
6
SAFETY AND WARNING
2. Welcome
Thank you for purchasing Thor range. We appreciate your business and we recommend that
you read this entire User’s Manual before operating your new appliance for the first time.
This manual contains instructions on how to properly install and set up your new range, as
well as insights into the unique features that our product offers. Please keep this manual for
future reference, as it contains answers to questions that you might have as you begin to cook.
3. Before you start
✓ Make sure that the anti-tip of the range has been properlyinstalled.
✓ Find the model and serial numbers on the CSA label in the bottom right-hand corner of the
backboard. Note these numbers down for future reference in the space provided in section
‘Warranty and service’.
✓ Read this guide, taking special note of the ‘Safety and warnings’section.
✓ Remove all the packaging from the oven(s) and cooktop. Recycle items that you can. If any
adhesive residue is left on surfaces, remove this using dish washing liquid on a soft cloth. Do
not use any harsh or abrasive cleaners.
✓ Make sure you follow the instructions under ‘First use’ before using your range for cooking.
✓ To reduce the risk of fire, electrical shock, injury to persons, or damage when using the
appliance, follow the important safety instructions listedbelow:
Thank you, Thor Group
7
SAFETY AND WARNING
4. Safety and Warnings
Symbol Definition
This will alert you to potential personal or property safety
hazards. Obey all safety rules to avoid any property
damage, personal injury or death
WARNING indicates a potentially hazardous situation,
which, if not avoided, could result in serious injury or death
CAUTION indicates a moderate hazardous situation,
which, if not avoided, could result in minor or moderate
injury
CAUTION – when used without the safety alert symbol,
indicates a potentially hazardous situation, which, if not
avoided, could result in property damage
IMPORTANT used for installation, operation and
maintenance information that are not related to safety.
Safety Symbols
8
✓ Before removing a faulty oven light bulb, make sure you turn OFF the
power to the range at the main fuse or circuit breaker panel. If you don’t
know how to do this, contact an electrician.
✓ Do not remove the kick panel or the back panel. Due to electrical wires
behind it, both panels should only be removed by a qualified technician.
✓ This appliance is equipped with a three-prong grounding plug for your
protection against shock hazard and should be plugged directly into a
properly grounded power outlet. Do not under any circumstances cutor
remove the grounding prong from thisplug.
Failure to follow this advice may result in death or electrical shock.
All ranges can tip and cause injuries to adults and children. To prevent
tipping, install the anti-tip device supplied with your range. Follow all
installation instructions.
✓ Even after the safety device is installed, do not step, lean or sit on the
oven door or place any heavy objects on it. Doing so may result in
personal injury.
Make sure anti-tip device is installed as follows:
1. Slide the range forward.
2. Install the anti-tip device as described in the instructionsheet
3. Safely tilt the front section of the range and slide the range slowly
4. back against thewall.
5. The rear pins should slide under the bracket.
Do not use the appliance until it has been secured.
Failure to follow this advice may result in serious injury.
SAFETY AND WARNING
Tipping Hazard
Anti-tip device for RSG36P/PB
Electrical Shock Hazard
9
SAFETY AND WARNING
Explosion Hazard
Fire Hazard
✓ If you smell gas, do not use the appliance. Open a window or door
to let the gas escape, then follow the instructions on the inside
front cover of this manual.
✓ Do not use water on grease fires. A violent steam explosion may result.
✓ Turn all burners off, then smother fire or flame with a dry
chemical or foam-type extinguisher. Do not try to smother with
flammableblankets.
✓ Do not heat unopened food containers such as cans.
Build-up of pressure may cause container to burst and
result in injury.
Failure to follow this advice may result in injury or death.
✓ Never use your appliance as a space heater. People could be
injured or a fire could start.
✓ Keep the area around the appliance free from combustible
materials (e.g. wall coverings, curtains, drapes), gasoline and
other flammable vapors and liquids.
✓ Clean the stove and burners regularly.
✓ Do not let cooking grease or other flammable materials
accumulate on the surfaces or near the appliance.
✓ Do not hang any articles (e.g. dish towels) off the oven handle.
Some fabrics may ignite or melt from the heat.
✓ Never leave the cooktop burners unattended when in use. Boil
over causes smoking and greasy spillovers that may ignite.
✓ Never spray an aerosol cleaner on or around the appliance while
burners are lit, Be sure all the controls are turned off and the
appliance is cool. The aerosol gas and chemicals in such cleaners
could, in the presence of heat, ignite or cause metal parts to
corrode.
✓ Do not store flammables near cooktop.
✓ Flammable materials should not be stored in an oven or near the
cooktop. An accident could cause a serious fire.
10
SAFETY AND WARNING
Poisoning Hazard
Hot Surface Hazard
Other Safety Tips
✓ Read instructions before use
Read all the instructions before using the
appliance. Use the appliance only for its
intended purpose as described in these
instructions.
✓ Install the stove properly
Be sure your stove is properly
installed and grounded by a
qualified technician.
✓ Never cover any slots, holes or passages in the oven bottom or cover
an entire rack or the oven floor with materials such as aluminum foil.
Doing so blocks airflow through the oven and may cause carbon
monoxide poisoning. Aluminum foil linings may also trap heat,
causing a fire hazard.
✓ Clean the appliance with caution. If a wet sponge or cloth is used to
wipe spills on a hot cooking area, be careful to avoid steam burn.
Some cleaners can produce noxious fumes if applied to a hot surface.
Follow the directions of the cleaner manufacturer.
✓ Never use this appliance as a space heater to heat or warm the room. Doing so may
result in carbon monoxide poisoning and overheating of theappliance.
Failure to follow this advice may result in poisoning or death.
Accessible parts may become hot during use.
✓ Do not touch burners, areas near burners, the grill, griddle, grease
drip- pans, heating elements or interior surfaces of oven. These may
be hot enough to cause burns even though they are dark in color.
During and after use, do not touch, or let clothing or other
flammable materials contact these parts and surfaces until they
have had sufficient time to cool. Other parts and surfaces of the
appliance may become hot enough to cause burns - among these
areas are the grates, back trim and oven vents at the back of the
cooktop, front edge, surfaces adjacent to the cooktop, and the oven
door.
✓ Use only dry potholders. Moist or damp potholders on hot surfaces may result in burns from
steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky
cloth.
✓Let hot grease cool before attempting to handle it.
Failure to follow this advice could result in burns and scalds.
11
SAFETY AND WARNING
✓ Do not install or operate stove if damaged.
Do not operate the appliance if it is damaged or
not working properly. If you received a damaged
product, contact your dealer or installer
immediately.
✓ Know how to turn off power in emergency
Be sure to have the installer show you where
and how to turn off the power supply to the
range (i.e. location of the main fuse or circuit
breaker panel) and where and how to turn off
the gas supply to the range in an emergency.
✓ Do not leave children alone near stove
Children should not be left alone or unattended
in the area where the appliance is in use. They
should never be allowed to play with the
appliance or to sit or stand on any part of the
appliance.
✓ Do not store toys or candy over the stove
For safety reasons, do not store items of
interest to children in cabinets above a range
or at the back of the range – children climbing
on the range to reach items could be seriously
injured.
✓ Don’t wear lose clothing that could catch fire
Loose-fitting or hanging garments should
never be worn while using theappliance.
✓ Do not repair or replace parts yourself
(unless recommended)
Do not repair or replace any part of the
appliance
unless specifically recommended in the
manual. All other servicing should be referred
to a qualified technician. Technicians must
disconnect the appliance from the power
supply before any servicing.
✓ Careful opening oven door
Use care when opening the oven door by
allowing warm air or steam escape before
removing or replacing food.
✓ Keep oven vent ductsunobstructed.
✓ Do not touch hot oven shelves
Protect your hands from burning by making
sure the oven is cool before sliding oven
shelves into oven. If a shelf must be removed
while the oven is hot, do not let oven mitts or
potholder contact the base of the oven or hot
heating elements in the oven.
✓ Protect oven gasket
Do not clean the oven gasket or use any oven-
cleaning products on it. It is essential for a good
seal,
which ensures that the oven operates efficiently.
Care should be taken not to rub, damage or
move it.
✓ Protect glass oven doors
Do not use harsh/abrasive cleaners, scourers
or sharp metal scrapers to clean the oven
door glass since they scratch the surface,
which may result in the glass shattering.
✓ Never step on oven door or place a heavy
object (like a Turkey) on it
✓ Check for gas leaks
When the appliance installed, check for gas
leaks according to the instruction before use.
✓ Ventilation hood is mandatory
This appliance should not be operated
without a properly sized and operational
ventilation hood.
✓ Use proper gas conversion kit
This stove might be used for natural gas or
liquid propane. If you are not sure whether the
unit is used for NG or LP, please contact your
dealer or Thor customer service for
verification. For LP conversion, please use
conversion kit for your certain model. Please
have a certified technician install the unit and
kit (technical support is available during
normal business hours). If planning to resell
unit, please indicate whether it is natural gas
or has LP kit installed.
✓ Do not reach for items over the stove when it
is lit Be careful when reaching for items
stored in cabinets above theappliance.
✓ Read all instructions before using the product
to ensure proper and safe operation. Install
or locate the product only in accordance with
the provided InstallationInstructions.
✓ Do not attempt to adjust, repair, service
orreplace any part of your appliance unless it
is specifically recommended in thisguide.
✓ Do not use the range as a spaceheater.
✓ Do not leave children unattended in the area
where the range is in use. Never allow children
to sit or stand on any part of the range. Do not
let children play with the range.
✓ All servicing should be referred to
aqualified technician.
✓ Have the technician show you the location of the
gas shut off valve and how to shut it off in
anemergency.
12
SAFETY AND WARNING
✓ Always disconnect power to appliance before
any type of servicing.
✓ Do not use abrasive or caustic cleaners or
detergents on this appliance. They may
cause permanent damage to the surface.
✓ When cooking, set the burner controls so that the
flame heats only the bottom of the utensil and
does not overlap at the sides of theutensil.
✓ Utensils (pots and pans) that conduct heat slowly,
i.e. glass pots, should be used in conjunction with
burner flames at a low or medium setting.
✓ Turn off all controls and wait for appliance parts
to cool down before touching them. Do not touch
the burner grates or surrounding areas until
cool.
✓ Do not use water on grease fires.
✓ Clean appliance with caution.
✓ Always turn pot handles to the side or back of the
range. Do not turn handles towards the area
where they are easily burned. Handles should
not extend over the adjacent burners.
✓ Use the range only for cooking tasks as outlined in
this manual. When using the range, do not touch
the grates, burner caps, burner bases, or any
other parts in proximity to the flame. These
components may be hot enough to cause burns.
✓ Use dry pot holders. Moist or damp pot holders
on hot surfaces may result in burns from steam
✓ Do not use a towel or other bulky cloth.
✓ Do not heat unopened food containers.
Buildup of pressure may cause the container
to explode and result in injury.
✓ During and after use, do not touch interior
surfaces of the oven until cool
✓ Do not let pot holder touch hot surface areas
13
SAFETY AND WARNING
5. Gas Supply Requirements
Installation of this range must conform with local codes, or in the absence of local codes,
with national Fuel Gas Code，ANSIZ223.1 / NFPA 54.
In Canada, installation must conform to the current natural Gas Installation /code, CAN 1-1.1-
M81 and with local codes where applicable.
This range has been design-certified according to ANSIZ21.1a, latest edition.
Reading LP in. w.c.
NG (Natural Gas)
in. w.c,
Maximum gas pressure 13.0. 10.0
Appliance Regulator Setting for outlet
pressure
10.0 5.0
✓ Keep appliance area clear and free from combustible materials, gasoline, and
otherflammable vapors.
✓ Do not obstruct the flow of combustion air into the range and ventilation air away from
the range.
✓ Ventilation: it is a must that the unit be set under a powered, vented exhaust hood
of sufficient size and capacity.
✓ Before installing the range, you must locate and secure the included anti-tip bracket to
thewall for your range.
✓ The use of cabinets for storage above the appliance may result in a potential burn
hazard. Combustible items may ignite; metallic items may become hot and cause burns.
If a cabinet storage is to be provided, the risk can be reduced by installing a range hood
that projects horizontally a minimum of 5" (12.7cm) beyond the bottom of thecabinets.
Safety Tips for Gas Operation
14
DIMENSION AND CLEARANCE
6. Dimensions and Clearances
✓ The appliance shall not be used for space heating. This information is based onsafety
considerations.
✓ All openings in the wall behind the appliance and in the floor under the appliance shallbe
sealed.
✓ The range may be installed flush to the rear wall.
✓ You may install a non-combustible material, such as tile, on the rear wall above the range and
up the vent hood.
✓ It is not necessary to install non-combustible materials behind the range below the countertop
height.
✓ The minimum distance from the side of the range above the counter top to combustible
sidewalls must be at least 10 inches.
15
DIMENSION AND CLEARANCE
BTU Design
①：18500BTU
②：18000BTU
③：4000BTU
④：9000BTU
⑤：8000BTU
⑥：6000BTU
16
DIMENSION AND CLEARANCE
RSG30P RSG30PB
17
DIMENSION AND CLEARANCE
RSG30P RSG30PB Clearance
Front View
18
DIMENSION AND CLEARANCE
RSG30P RSG30PB Clearance
Side View
19
DIMENSION AND CLEARANCE
7.Electric Power Supply Requirements
Your range must be electrically grounded in accordance with local codes or, in the absence of
local codes, in accordance with the National Electrical Code (ANSI/NFPA 70, latest edition).
In Canada, electrical grounding must be in accordance with the current CSA C22.1 Canadian
Electrical Code Part 1 and/or local codes. A copy of this standard may be obtained from:
National Fire Protection Association, 1 Battery march Park, Quincy, Massachusetts 02269-
9101.
The power supply must be the correct polarity. Reverse polarity will result in continuous
sparking of the electrodes, even after flame ignition. If there is any doubt as to whether the
power supply has the correct polarity or grounded, have it checked by a qualified electrician.
Use 120V, 60Hz, and properly grounded branch circuit protected by a 15-amp or 20-amp
circuit
Installation for RSG30P&RSG30PB
20
CONNECT RANGE TO GAS SUPPLY
8. Electrical Grounding Instructions
This indoor gas cooking appliance is equipped with a three-prong (grounding) plug for your
protection against shock hazard and should be plugged directly into a properly grounded
three- pronged receptacle.
Where a standard two-prong wall receptacle is encountered, it is the responsibility and
obligationof the customer to have it replaced with a properly grounded three-prong wall
receptacle.
Do not cut or remove the grounding prong from the power cord.
Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper
and dangerous operation. Verify proper operation after servicing.
Before connecting plug to the cord, disconnect the electrical supply.
9. Connect Range to Gas Supply
Most localities will require that the stove shutoff valve and gas connections be installed by
a certified technician or plumber. These instructions are for a professional. Gas
installation specifications and regulations may vary so please consult your local codes
before proceeding.
1. Install a manual gas line shut-off valve in the gas line as follows:
a. in an easily accessed location outside the range
b. in the gas piping external to the appliance
2. Install male 1/2” flare union adapter to 1/2” NPT internal thread elbow at inlet of regulator.
On models equipped with standard twin burners, install the male pipe thread end of the 1/2”
flare union adapter to the 1/2” NPT internal thread at inlet of pressure regulator.
Use a wrench on the regulator fitting to avoid damage.
21
CONNECT RANGE TO GAS SUPPLY
1. Install male 1/2” or 3/4” (3/4” refers to 48-inch gas range) flare union adapter to the NPT
internal thread of the manual shut-off valve, taking care to secure the shut-off valve to keep it
from turning.
2. The gas supply pressure for checking the regulator setting is 6 in.w.c. (Nature Gas) and 11
inch.w.c. (LP gas) connect flexible gas line connector to the regulator on the range. Position
range to permit connection at the shut-off valve.
3. When all connections have been made, make sure all range controls are in the position and
turn on main gas supply valve.
4. Leak testing of the appliance shall be conducted according to the manufacturer’s instructions.
Use some soap water (50% water and 50% soap) or a leak detector at all joints and
connections to check for leaks in the system. Do not use a flame to check for gas leaks.
5. The appliance must be isolated from the building’s gas supply piping system by closing its
individual manual shut-off valve during any pressure testing of the gas supply piping system
at test pressure equal to or less than 1/2 psig(3.5kPa).
After installation:
1. Check ignition of cooktop burners.
2. Check ignition of oven burner.
3. Visually check tubular burner (oven burner) re-ignition to be sure both rows of
burner ports are relighting each time.
4. Check for gas leaks at all gas connections (using a gas detector, never aflame).
5. Check oven bake and convection bake function.
22
COOKTOP SAFETY GUIDELINES
10. First Use
Conditioning the oven
Conditioning will burn off any manufacturing residues and ensure that you get the best results right
from the start.
Follow these steps to condition your new stove’s oven:
1.Insert all the shelves. See ‘Positioning the shelves’ for instructions.
2.Turn on the ventilation hood above your range on high.
Heat the empty oven at the highest temperature for:
a.30 minutes using BAKE
b.30 minutes using BROIL (some ovens only).
There will be a distinctive smell while you are conditioning the oven. This is normal, but make
sure the kitchen is well ventilated during the conditioning.
Once cooled, wipe out the oven with a damp cloth and mild detergent, and dry thoroughly.
6.Positioning the shelves
Both the sides panel and shelves with safety stop to keep them sliding out of the oven when
pulled forward;
And the front stop prevents the shelves from against hitting the back of the oven
11. Cooktop Safety Guidelines
There are dual burners have the same low turn-down setting (SIM) for gentle simmering (620
BTU/hr.). Use the SIM setting for melting chocolate and butter, cooking rice and delicate sauces,
simmering soups and stews, and keeping cooked food hot.
✓ Never leave the cooktop unattended when in use. Boil over causes smoking and greasy spills
that may ignite.
✓ Never allow flames to extend beyond cookware or curl up on sides. This could discolor and
damage the utensil and you may get burned touching the hot handle.
23
COOKTOP SAFETY GUIDELINES
Keep handles out of the way. Turn handles so that they don’t extend over the edge of the range or
on a burner that is on.
Take care when deep-frying. Oil or fat can overheat very quickly, particularly on a high setting.
Make sure that all burner parts are properly in place. Incorrectly or incompletely assembled
burners may produce dangerous flames. See ‘Replacing the burner parts’ in ‘Care and cleaning’.
Keep the burners clean, especially after a spill or boil over, make sure you clean the affected
burners before using them again. Food residue may clog the igniter and the notches of the flame
spreader, stopping the burner from functioning correctly. See ‘Care and cleaning’ for instructions.
Check that the burner flames. They should be blue with no yellow tipping, and burn without
fluttering all around the burner cap. If not, see ‘Troubleshooting’ for advice.
To light the top burners, push and turn the appropriate control knob counter clockwise to the “HI”
position. You will hear a clicking noise – the sound of the electric spark igniting the burner. Once
burner ignition has been achieved, then turn the burner control knob to adjust the desired heat
setting.
Conditioning the oven
24
COOKTOP SAFETY GUIDELINES
Simmer and Boil
NOTE: When one burner is turned to the “HI” position, the burner igniters will park. Do not
attempt to disassemble or clean around any burner while another burner is on. Do not touch any
burner cap, burner base, or igniter while the igniters are sparking.
A smaller flame will give the best simmer results. Small flames offer precise cooking
performance for delicate foods, keeping food warm, melting chocolate or butter, and for
cooking that need to cook over low heat for a long time.
2The highest flame settings provides the maximum heat that is available on your range. This
setting should be used for heavy cooking loads such as water boiling or pasta cooking.
When you select the flame size, watch the flame when you turn the knob.
Any flame larger than the bottom of the cookware is wasted.The flame should be steady and blue
in color. Foreign material in the gas line may cause an orange flame during initial operation.
If the gas does not ignite within four seconds, turn off the valve and allow at least five minutes
for any gas to dissipate. Repeat the lighting procedure.
If the power fails, it is not capable of being safely placed in operation and user that no
attempt should be made to operate during power failure.
To prevent the cooktop from discoloring or staining, clean cooktop after each use, and wipe
up acidic or sugary spills as soon as the cooktop has cooled.
The sealed burners of your range are not sealed to your cooktop and are designed to be
removed. Boil overs or spills will not seep underneath the cooktop. The burners should be
cleaned after each use.
The grates must be properly positioned before cooking. Improper installation of the grates
may result in scratching of the cooktop and / or poor combustion.
Flame Size
Power Failure
Cooktop
Burner Grates
25
COOKTOP SAFETY GUIDELINES
Do not block the ducts on the rear of the range when cooking in the oven. It is important that the
flow of warm air from the oven and fresh air into the oven burner never be interrupted. Avoid
touching the vent opening or nearby surfaces during oven or broiler operation because they are
hot.
Use all the oven modes with the oven door closed.
Never use aluminum foil to cover the oven shelves or to line the floor of the oven. The trapped
heat can irreversibly damage the enamel and may even cause fire.
Oven burner use
Broil burner use
Oven cooking guidelines
To light the oven burner, push and turn the appropriate control knob counter clockwise to the (150
℉~500℉) position. You will hear a clicking noise – the sound of the electric spark igniting the
burner. Once burner ignition has been achieved, then turn the burner control knob to adjust the
desired heat setting.
To light the broiler burner, push and turn the appropriate control knob clockwise to the broil
position. You will hear a clicking noise – the sound of the electric spark igniting the burner. Keep
pressing about 4 seconds until the burner ignition has been achieved.
26
COOKTOP SAFETY GUIDELINES
Do not place water, ice, or any dish or tray directly on the oven floor, as this will irreversibly
damage the enamel.
Do not cover the slotted grid of the broil/roast pan with aluminum foil. This will catch the grease
and could cause fire.
Do not use plastic wrap or wax paper in the oven.
For food safety reasons, do not leave food in the oven for longer than two hours before and after
cooking or defrosting. This is to avoid contamination by organisms which may cause food
poisoning. Take care during warmer weather.
According to the United Sates Department of Agriculture: DO NOT hold foods at temperatures
between 40ºF to 140ºF more than 2 hours. Cooking raw foods below 275ºF is not recommended.
Never cover any slots, holes or passages in the oven bottom or cover an entire rack with materials
such as aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide
poisoning.
Aluminum foil lining may also trap heat, causing a fire hazard.
27
OVEN FUNCTION
12. Oven Function
Natural Airflow Bake
Infrared Broil
Occurs when heat is transferred into the oven from the bake burners in the bottom of the
oven cavity. Heat is then circulated by natural airflow. This is a traditional bake setting.
The broil burner is located at the top of the oven. This burner heats the metal screen until it
glows. The glowing screen produces the infrared heat, searing the outside of broiled foods and
sealing in juices.
The oven convection fan circulates and distributes the heat in the oven for faster and even
cooking. Convection cooking allows you to bake more items on multiple racks.
To bake using the convection fan:
1.Position the oven bottom cover and the oven shelves before using
oven. 2.Remove any unused shelves and baking utensils from the oven.
3.Preheat the oven to the temperature stated in the recipe. Depending on the temperature
andthe size of the oven, preheating will take around 15-20minutes.
4.Arrange pans and food items evenly on the shelves. Make sure pans do not touch each other
or the sides of the oven. When baking a single item, always center the item on the oven shelf.
If baking on multiple shelves, make sure you stagger items on the shelves so that one is never
directly above another.
5.When baking using convection, either reduce the temperature stated in the recipe and leave
the baking time unchanged, or reduce the baking time by several minutes and leave the
temperature unchanged. For foods with a baking time of over an hour, reducing both the
temperature and time slightly may give the best results.
6.Dark metal baking pans or those with a dull finish absorb heat faster than shiny pans,
andare excellent for pies and breads, or anything that needs browning or a crispercrust.
7.A shiny finish may work best for foods that require lighter, delicate browning (e.g. cakes
and cookies), as it reflects some heat and gives a less intense bakingsurface.
8. Avoid opening the oven door frequently during baking.
Convection Bake
28
OVEN FUNCTION
Convection Roast
Convection Defrost
Defrosting
Convection Dehydration
For best results use the broiler pan. The pan is used to catch grease spills and has a cover to
prevent grease splatter.
The convection fan circulates heated air over the around the food being roasted, sealing juices
quickly for a moist and tender product while, at the same time, creating a rich golden-brown exterior.
Use the broil/roast pan and slotted grid supplied with the range when roasting in order to elevate
the meat on a metal roasting rack. This allows hot air to circulate around the meat, browning it
more evenly like a rotisserie. A suitable roasting rack can be purchased through your HRG by the
distributer or Customer Care.
When roasting larger items like a whole turkey, use only the pan and grid for greater stability.
With temperature control off, a motorized fan in the rear of the oven circulates air. The fan
accelerates natural defrosting of the food without heat. To avoid illness and food waste, do not
allow defrost food to remain in the oven for more than two hours without being cooked.
To thaw uncooked frozen food, set the oven temperature to 100-150°F . Once thawed, cook the
food immediately and do not refreeze.
To prevent liquid from thawing food dripping on the oven floor, be sure any uncooked food is tightly
wrapped in foil and/or placed in a container.
。
With the temperature control on 175 ℉, warm air is radiated from the bake burners on the
bottom of the oven cavity and is circulated by a motorized fan in the rear of the oven.
Over a period of time, the water is removed from the food by evaporation. Removal of water
increases growth of microorganisms and detains the activity of enzymes.
29
BROILER OPERATION
13. Broiler Operation
Preheating
To Broil
Setting Broil
Note: Door must be closed during broiler operation.
Broiling is a method of cooking tender cuts of meat directly under the infrared broiler in the
oven. Broiling in the oven is accomplished with the oven door closed. It is normal and necessary
for some smoke to be present to give the food a broiled flavor.
If you open the oven door to check the food, have it open for as short a time as possible. This is
to prevent the control panel from overheating and prevents melted knobs.
Use both the broil/roast pan and slotted grid supplied. The grid helps to reduce smoking and
splatter by letting grease drip into the bottom of the pan, away from intense heat. To prevent
food sticking, spray the grid with a light coating of non-stick cooking spray.
Preheating is suggested when searing rare steaks (Remove the broiler pan before preheating
with the infrared broiler. Foods will stick to hard metal). To preheat, turn the “Oven” selector
knob to the “Broil” position. Wait for the burner to become hot, approximately 2 minutes.
Preheating is not necessary when broiling meat well-done.
Broil one side until the food is browned; turn and cook on the second side. Season and
serve. Always pull the rack out to the “stop” position before turning or removing food.
The “Oven” selector knob controls the Broil feature. When broiling, heat radiates downward
from the oven broiler for even coverage. The Broil feature temperature is 500 F (260℃).
The broil pan and insert used together allow dripping grease to drain and be kept away from the
high heat of the oven broiler. DO NOT use the broil pan without the insert.
DO NOT cover the broil pan insert with foil. The exposed grease could catch fire.
30
To set the oven to Broil:
1.Place the broiler pan insert on the broiler pan. Then place the food on the broiler pan insert.
2.Arrange the interior oven rack and place the broiler pan on the rack. Be sure to center the
broiler pan and position directly under the broil burner. If preheating the broil burner first,
position the broiler pan after the broil burner is preheated.
3. Turn selector knob to Broil.
The oven indicator light will remain on until the selector knob is turned to the off position or
the temperature control cycles off.
Choose a suitable shelf position. To ensure that meat is cooked through rather than just
browned on the outside, broil thick pieces of meat and poultry on shelf positions 2 or 3. Use
shelf position 4 for thinner items that need less cooking time like steaks, chops, or hamburger
patties.
When finishing off meals by browning the top under the broiler, use metal or glass-ceramic
bakeware. Do not use heatproof glass or earthenware, as these cannot withstand the intense
heat of the broiler.
Center the item in the oven, so that it is directly under the broiler.
BROILER OPERATION
Preheating is suggested
31
BROILER OPERATION
Before Using the Griddle
1. Clean the griddle thoroughly with warm, soapy water to remove dust or any protective
coating.
2. Rinse with clean water and wipe off to dry with soft, clean, lint-free cloth.
3. A stainless-steel cover when the griddle is not being used is provided. Please note that the
cover must be removed before turning the griddle on.
4. Make sure the grease tray is under the front edge of the griddle. Position the tray under the
griddle overhang to catch grease or food residue.
Use of the griddle
1. Push and turn the control knob counter-clockwise to the preferred cooking temperature.
2. Preheat the griddle for 10-12 minutes.
3. When the griddle is preheated to the desired temperature, the indicator light will turn on.
4. Butter or cooking oil can may be added.
For the models with Griddle
✓ The surface of the griddle is hot after use. Please allow sufficient time for the griddle to
cool prior to cleaning.
✓ When using the appliance for the first time. The oven and broiler burners should be turned
on to burn off the manufacturing oils. Turn the oven on to 450℉(230℃) for 20 to 30 minutes.
Then turn the oven control knob to “Broil” for the same length of time. It is
recommended to turn on the ventilator above the range at this time.
✓ Must disconnect the electrical supply before servicing or cleaning the appliance.
Failure to follow this advice may result in injury or death.
32
CLEANING INSTURCTION
Do’s
14. Cleaning Instructions
Don’ts
Cleaning Burner caps and brass flame spreaders
✓ Read these cleaning instructions and the ‘Safety and warnings’ section before
youstart cleaning your range.
✓ Before cleaning or removing any part, make sure that everything on the range has
beenturned off.
✓ Unless suggested otherwise in the following chart, allow any part to cool to a safe
temperature before cleaning. If you do need to handle a warm or hot part (e.g. grill or
griddle), take extreme care. Wear long protective mitts to avoid burns from steam or hot
surfaces.
✓ Try using any cleaner on a small area first, to ensure it does notstain.
✓ See the pages following this chart for instructions on removing and replacing various
parts of the range for cleaning or maintenance.
✓ To help you identify any parts, see illustrations in section ‘Introduction’ and after
thiscleaning chart.
✓ Do not use aerosol cleaners until the range has completely cooled. The propellant
substance in these cleaners could catch fire in the presence of heat.
✓ Do not let soiling or grease accumulate anywhere in or on the range. This will
makefuture cleaning more difficult and may present a fire hazard.
✓ Do not use any abrasive or harsh cleaners, cloths, scouring pads or steel wool.
Thesewill scratch your range and damage its appearance.
✓ Do not use a steam cleaner to clean any part of the range.
✓ Do not lift the black grill and griddle frames off thecooktop.
1.Check that the burner is turned OFF and allow it to cool. Lift off the burner cap and brass
flame spreader. Wash them in hot soapy water, rinse, and dry.
2.Use a stiff nylon brush or straight-ended paper clip to clear the notches of a flame
spreader. Replace the flame spreader and burner cap correctly.
33
3.Before cleaning the cooktop, ensure that all burners are turned off and that all components
are cool enough to safely touch
4.To avoid electrical shock or burns, turn off controls and ensure the cooktop is cool
before cleaning.
5.Do not use harsh or abrasive cleaning detergents, waxes, polishes, or commercial
cooktop cleaners to clean the cooktop.
6.Use only a sponge, soft cloth, fibrous or plastic brush, and nylon pad for cleaning.
7.Always dry components completely before using the cooktop.
8.Control Panel, Door Handle, Control Housing
Clean the control panel, door handle and control housing with a solution of mild detergent
and warm water.
9.Do not use abrasive cleaners or scrubbers; they may permanently damage the finish.
10. Dry the components with a soft, lint-free cloth.
1.Pre-soak any stubborn, burnt-on soiling, then clean with a solution of mild detergent and
hot water and wipe dry with a microfiber cloth.
2.Alternatively, clean these in the dishwasher.
3. To remove stubborn or ‘baked-on’ soiling, scrub with a dampened, soap-filled, non-
4. metal, non-abrasive pad, then wipe dry.
5. Apply a chrome cleaner with a damp sponge or cloth following manufacturer’s instructions.
6. Wipe and dry.
✓ Pre-soak any stubborn soiling in a solution of mild detergent and hot water.
✓ Wash by hand or in a dishwasher.
CLEANING INSTURCTION
Cleaning side racks
Cleaning oven shelves
Cleaning broil/roast pan and slotted grid
34
✓ Do not clean these parts. They self-clean during normal use.
Clean oven interior and inner door liners with a solution of mild detergents and hot water. Rinse
and dry with a soft, lint-free cloth. Do not use abrasives or commercial oven cleaners.
✓ Clean all glass surfaces with a solution of mild detergent and hot water. Use a mild glass
cleaner to remove fingerprint or smears.
✓ Dry completely with a soft, lint-free cloth.
Avoid cleaning this part. If you need to remove large food particles off it, proceed as follows:
1.Dampen a sponge with clean hot water.
2.Gently wipe off the soiling, but do not rub. 3.Press
a dry towel gently on the gasket to dry.
Do not use any cleaning detergents on the gasket. The gasket is essential for a good seal.
CAUTION: Do not scratch, displace, or damage it.
✓ Do not use any cleaning product with chlorine bleach.
✓ Do not use a steel wool pad; it will scratch the surface.
✓ Use a hot, damp cloth with a mild detergent.
✓ Use a clean, hot, damp cloth to remove soap. Dry with a dry, clean cloth.
CLEANING INSTURCTION
Cleaning bake and broil burners
Cleaning stainless steel surfaces
Cleaning porcelain surfaces
Cleaning the oven glass window
Cleaning the oven door gasket
35
Before removing the door, ensure there is a large, clean, and protected surface in the
kitchen to rest the door on.
Caution: The oven door is heavy.
Removing the oven door
15.Removing and Replacing the Oven Door
Do not lift the oven door by its handle. Doing so may damage the door.
Make sure the oven and the door are cool before you begin to remove the door.
REMOVING AND REPLACING THE OVEN DOOR
4. Disengage the hinges and remove the
door; gently close it about halfway; place
the door on a protected surface.
IMPORTANT
3. Hold the door firmly on both sides.
2. Open the levers fully on both sides.
1. Open the door very carefully
36
Replacing the Oven Door
1. Hold the door firmly in an approximately open position.
2. Insert the hinge tongues into the slots making sure that the notches on bothsides
drop into place as shown.
4. Fully close the levers on the left and right hinges,then close the door.
3. Open the door fully.
REMOVING AND REPLACING THE OVEN DOOR
37
TROUBLESHOOTING GUIDE
16. Troubleshooting Guide
If you can’t find an answer to your problem in the chart below, or if the problem cannot be fixed,
you will need technical help. Contact your Authorized Service Center or Customer Care.
Problem Probable causes What to do
Cooktop
Some burners will
not light.
Flames do not burn
all around the
burner cap.
Burner parts or igniters may
be wet, dirty, or misaligned.
Check that the burner parts are
clean, dry, and correctly
assembled. Check that the
igniters are clean and dry. See
‘Care and cleaning’ for
instructions.
Burner flames
very large and
yellow.
Burner bezel ports are clogged.
Burner ports or burner caps are
not positioned properly. Cooktop
is being operated with the wrong
type of gas. Regulator is not
installed, is faulty, or is set for
the wrong type of gas.
Clean burner bezel ring ports
with straightened paper clip,
needle, or wire. Remove and
carefully re- install burner bezel
and caps.
Ensure that the type of cooktop
matches the natural gas supply.
Check installation, replace
regulator, or set regulator for
proper gas.
Sparking but no
flame ignition.
Gas shut-off valve is in the
‘OFF’ position.
Turn shut-off valve to the
‘ON’ position.
Igniters spark
continuously
after flame
ignition.
Power supply polarity is
reversed. Igniters are wet or
dirty.
Have polarity corrected. Dry
or clean igniters.
Burner flame goes
out at low setting.
Low gas supply pressure. Air
intake holes around knobs
are obstructed.
Contact gas company.
Remove obstruction.
38
TROUBLESHOOTING GUIDE
The flames have
suddenly gone
out.
A draft or a spill has
extinguished the flame.
No action required. The burner
will detect this and automatically
relight. However,
if there has been a large spill, we
recommend turning the burners
off and cleaning the burners and
sump area. See
‘Care and cleaning’ for instructions.
There is a power
failure – can I still
use the cooktop
burners?
Power outage in your area.
The cooktop burners can still
be used. To light them:
1.Holding a lighted match to
the flame spreader, push in
on the control knob and turn
counterclockwise to LITE.
2.When the flame is burning all
the way around the burner, you
may adjust the heat.
Important!
If the flame is blown out during a
power failure, turn the knob
immediately to OFF, as the
burner will not automatically
relight and gas may escape.
39
TROUBLESHOOTING GUIDE
Problem Possible causes What to do
Oven
The oven doesn’t
work (no heating).
No power supply (oven light
and halos do not come on
either).
No gas supply (gas ovens).
Check that the circuit breaker
hasn’t tripped and there is no
power outage in your area. If there
is a power outage, you cannot use
the oven until power has been
restored.
The supply to the house may not
be working or there may be an
outage. Contact your local gas
supplier.
One of the oven lights
does not come on,
but the oven works.
The light bulb is loose.
The light bulb has
blown.
See instructions for ‘Replacing the
oven light bulb’ in section ‘Care
and cleaning’. Instead of
replacing the bulb, simply ensure
that it is secure in its socket.
Replace the bulb. See instructions
for ‘Replacing the oven light bulb’
in section ‘Care and cleaning.’
Condensation
around oven (e.g. on
control panel or top
of oven door.)
Food has high moisture
content or local climate
(temperature, humidity) is
contributing to condensation.
Condensation is normal. You can
wipe the drops off the control
panel. If there is frequent or
excessive condensation, make
sure that cabinetry around the
range is moisture-proofed.
Steam coming from
oven vents at the back
of the range.
Moisture from food
evaporating during cooking.
This is normal, especially if you
are cooking large quantities of
food in the oven using a
CONVECTION mode.
The convection fan
does not come on in
a CONVECTION
mode.
Technical fault.
Contact your Authorized
Service Center or Customer
Care.
40
TROUBLESHOOTING GUIDE
Oven will not heat Oven settings are not corrected
Follow mode selection and
clock settings as specified in
Oven Operation section of the
manual.
Foods over-cooked
or under-cooked
Incorrect cooking time
or temperature.
Adjust time, temperature, or
rack position.
‘Cracking’ or
‘Popping’ sound.
This is the sound of
metal heating and
cooling.
This is normal.
There is a power
failure – can I still
use the oven?
Power outage in your home
or neighborhood.
The oven cannot be used until
power is restored.
41
Warranty&Service
This product has been manufactured by Thor International, 4651 E Airport Dr, Ontario, CA 91761
For Customer Service, please call (877) 288 - 8099
For the most up to date warranty and service policy, please refer to our website
WWW.THORKITCHEN.COM/WARRANTY-REGISTRATION
For in-warranty service requests, please visit our website at
WWW.THORKITCHEN.COM/SERVICE
Please Note: You must provide proof of purchase or installation date for any in- warranty
service requests
WARRANTY
Warranty Registration
Made Easy.
We Stand Behind
the Quality of Our
Appliances.
Reliability and customer satisfaction are our top priorities. We offer a
solid two-year warranty on both parts and labor. Enjoy professional-grade
performance with the condence that we’ve got you covered.
01
02
03
Scan the QR Code or visit thorkitchen.
com/register-your-product.
Input your purchase and product
information and select register.
That’s it. You’re all set.
Enjoy!
WARRANTY
PARTS
Questions: [email protected]
