1
SCAN HERE
For your hands-on
interactive guide.
Origins Slimline
Espresso Machine
User Guide
EMM4500BK
2
Contents
2 - 3 Sunbeam’s Safety Precautions
4 - 6
Features of your Origins Slimline Espresso Machine
7
Before First Use of the Origins Slimline Espresso Machine
8 - 11
Coffee Making Guide for the Origins Slimline Espresso Machine
12 - 13
Tips for Making the Perfect Cup
14 - 15 Tips for Milk Texturing
16 - 17
Coffee Styles to Try
18 - 20
Care & Cleaning
21 - 22
Descaling: Group Head & Steam Wand
23 - 24 Troubleshooting Guide
25 Notes
26 Warranty
27 Espresso Machine Accessories Available for Purchase
Sunbeam’s Safety Precautions
SAFETY PRECAUTIONS FOR YOUR
SUNBEAM ORIGINS SLIMLINE MACHINE
• Read carefully and save all the instructions
provided with an appliance.
• Do not remove the Group Handle during the
espresso pour or water flow as the unit is under
pressure. Removing the Group Handle during
either of these operations can lead to a scalding
or injury.
• The Steam & Hot Water Wand becomes very hot
during texturing milk and water flow. This may
cause burns in case of contact, therefore avoid
any direct contact with the wand.
• Always disconnect the plug from the power outlet
prior to cleaning the espresso machine or if there
is any problem during the coffee making process.
• Do not place hands directly under the steam,
hot water or espresso pour as this can lead to a
scalding or injury.
• The temperature of accessible surfaces may be
high when the appliance is operating. Even after
use, the heating element surface is subject to
residual heat after use.
• Do not use an appliance for any purpose other
than its intended use. Injury could occur from
misuse.
3
Sunbeam’s Safety Precautions
• CAUTION: To prevent damage to the appliance
do not use alkaline cleaning agents when
cleaning, use a soft cloth and mild detergent.
• Do not immerse the appliance or power cord
and plug in water or any other liquid. Wash the
following 10 parts in warm water with a mild
detergent; milk jug, drip tray grill, one cup and
two cup filter baskets, group handle, drip tray,
tamper and water reservoir. Rinse and dry each
part thoroughly before replacing. Wipe the steam
wand with a damp cloth. See Care & Cleaning
section for full details.
• This appliance is intended to be used in
household and similar applications such as: staff
kitchen areas in shops, offices and other working
environments; farm houses; by clients in hotels,
motels and other residential type environments;
bed and breakfast type environments.
• This appliance shall not be used by children.
• Appliances can be used by persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given
supervision or instruction concerning use of the
appliance in a safe way and if they understand
the hazards involved.
• Cleaning and maintenance shall not be made by
children. Keep the appliance and its cord out of
the reach of children. Children shall not play with
the appliance.
• Always place the unit on a flat, level surface.
• Do not operate without water in reservoir. Fill
reservoir with only clean and cold water. Observe
the maximum filling volume is 1.1 litres.
• Do not allow the Power Cord to come into contact
with the hot parts of the espresso machine,
including the Cup Warming Plate and the Steam
and Hot Water Wand.
• Do not operate this appliance with a damaged
cord or plug or if the appliance has been
damaged in any manner. If the supply cord
is damaged it must be replaced by the
manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
• Appliances are not intended to be operated by
means of an external timer or separate remote
control system.
• This appliance incorporates an earth connection
for functional purposes only.
• Always turn the power off at the power outlet
before you insert or remove a plug. Remove by
grasping the plug - do not pull on the cord.
• Turn the power off and remove the plug when the
appliance is not in use and before assembling,
disassembling or cleaning.
• Always use your appliance from a power outlet of
the voltage (A.C. only) marked on the appliance.
• Never leave an appliance unattended while in use.
• Do not use an appliance for any purpose other
than its intended use.
• Do not place an appliance on or near a hot gas
flame, electric element or on a heated oven.
• Do not place on top of any other appliance.
• Do not let the power cord of an appliance hang
over the edge of a table or bench top or touch
any hot surface.
• The coffee-maker shall not be placed in a cabinet
when in use.
• If you have any concerns regarding the performance
and use of your appliance, please visit the
Sunbeam Website or contact Sunbeam Consumer
Care - details are on the back page. Ensure the
above safety precautions are understood.
• Do not use any accessory not recommended by
the manufacturer as this may result in injury or
damage to the appliance.
Sunbeam is very safety conscious when designing and manufacturing
consumer products, but it is essential that the product user also exercise
care when using an electrical appliance. Listed below are precautions
which are essential for the safe use of an electrical appliance
4
Features of your Origins Slimline Espresso Machine
A
B
C
D
H
I
K
J
F
G
E
Two CupsOne Cup Cleaning Pin 58mm Tamper 460mL Milk Jug
58mm Dual Wall Filter Baskets
Steam
Wand Pin
Dual Wall
Filter Basket Pin
5
A. Warming Plate with Tamper Home
Preheat cups and glasses which helps
retain the essential characteristics of true
espresso; aroma and a rich, sweet taste.
B. ON/OFF Button & Light
The ON/OFF LIGHT will illuminate & pulse
to indicate it is warming up. The ON/OFF
LIGHT stays fully illuminated when ready.
The machine will go to sleep after 20 mins,
the ON/OFF LIGHT is off.
C. Manual Shot Button
For manual extraction, press the MANUAL
button to start extraction. When desired
volume is reached, press button again to
stop.
D. Group Head - 58mm Commercial Size
The larger size accepts more grinds, so you
can have a true café tasting coffee at home.
E.
Group Handle - 58mm Commercial Size
The wide size used in cafés for a more even
water flow & improved extraction taste.
F. Steam and Hot Water Wand
Ball joint movement with silicone cover,
so you can move the wand to your desired
position without burning your fingers.
G. Accessories Storage Home
Area behind the Drip Tray, for storing the
Cleaning Pin.
H. Removable Drip Tray & Grill
Includes a Water Level Indicator which
floats through the Grill indicating when the
tray is full and requires emptying.
I. Removable 1.1L Water Reservoir
Push back the Lid & fill with room
temperature water, or remove the Water
Reservoir by opening the Lid, & lifting
upwards using the Handle located inside.
J. Clean Button
Clean icon illuminates when the cleaning
cycle needs to be performed.
K. Dial with Auto Shot Control
Features of your Origins Slimline Espresso Machine
Ready Light
Fully illuminated when ready.
Flashes when DIAL needs to be
returned to the vertical position.
One Cup
Pours 1 Shot Espresso - 30mL
then automatically stops.
Two Cup
Pours 2 Shots Espresso - 60mL
then automatically stops.
Steam Light
Fully illuminated when ready to steam.
Flashes when warming up to steam
temperature & when cooling down
(purging water) to coffee temperature.
Steam
Use to steam & texture milk.
Hot Water
Use manually for long black coffee & hot
drinks such as tea, instant soups & to heat
your cups prior to making espresso.
15
DUAL
58
WALL
BAR
6
Thermoblock Fast Heating System
The thermoblock ensures quick heat up,
and a precise water temperature for the
best coffee extraction, and milk texturing.
The thermoblock is fitted with a
PID controller which continually monitors
the water temperature to ensure water is
always delivered to the coffee grinds at the
precise temperature needed.
An espresso is made with hot rather than
boiling water. The thermoblock heats the
water so that the
espresso extracts at 92°C
(just below boiling point) for optimum
extraction of oils from the coffee grinds.
Temperatures above this will burn the
grinds resulting in a bitter taste.
15 BAR Pump
The thermoblock works in conjunction
with the pump to deliver the correct water
temperature at the correct pressure for
complete extraction of oils, coffee solids
and aroma.
The 15 BAR pump is fitted with a pressure
relief system, to limit the pressure to 15
bar (for protection from over-pressure).
After extraction, when the DIAL is
returned to the vertical READY position,
any remaining pressure will be released
(purged) into the Drip Tray.
Pre-Infusion
Small amounts of water are released onto
the tamped coffee grinds prior to the steady
flow of water, for a richer flavoured espresso.
Italian Crema System
Dual Wall Filter Baskets create additional
back pressure creating a subtle aeration
for a great espresso extraction and steady
pour. They ensure a rich velvety espresso
with a signature layer of golden crema.
Dual Wall Filter Baskets are designed for
use with pre-ground grinds, however they
can also be used with freshly ground grinds.
Auto Shot Volumetric Control
Auto Shot is the easiest way to create a
great espresso. Just select ONE or TWO
CUP on the DIAL, and it pours just the right
amount, then automatically stops.
Café 58mm Group Head & Handle
The Group Head and the Group Handle are
commercial sized, 58mm, just like your
local café.
The larger 58mm Group Handle holds
more coffee grinds, resulting in a true café
tasting coffee. The wider size ensures the
grinds are more evenly spread and easier
to fill, for improved flavour extraction.
The larger 58mm Filter Baskets allow
a more consistent grind compaction,
resulting in a better tasting coffee, and an
easier to empty spent coffee cake.
Features of your Origins Slimline Espresso Machine
7
Step 1. Remove Packaging
Ensure all packaging has been removed.
Step 2. Position Machine
Ensure the espresso machine is always
positioned onto a dry, stable, flat horizontal
bench top.
Step 3. Wash Parts
Wash the 8 parts listed below in warm
water with a mild detergent.
- Stainless Steel Milk Jug
- Stainless Steel Drip Tray Grill
- Stainless Steel One Cup Filter Basket
- Stainless Steel Two Cup Filter Basket
Rinse and dry each part thoroughly then
place on the machine.
Step 4. Prime the Machine
• Fill Water Reservoir
- Push back the Lid to open.
- Fill with room temperature water.
or
- Remove the reservoir by opening the Lid,
& lifting upwards using the Handle inside.
- Fill with room temperature water from
the tap.
- Replace the Water Reservoir firmly into
position & close the Lid.
• Power
Ensure that:
- DIAL is in the vertical READY position.
- Insert the Power Plug into a 230-240V AC
power outlet & turn the power on.
- Press the ON/OFF BUTTON to start the
machine.
The ON/OFF LIGHT will illuminate & pulse
to indicate it is warming up.
When both the ON/OFF & READY LIGHTS
are fully illuminated, the machine is ready.
• Insert Group Handle
- Place the Two Cup Filter Basket in the
Group Handle.
- Insert the Group Handle into the Group
Head.
To ensure that the Group Handle is in the
correct position, align the Group Handle
with the 'INSERT' position located on the
left of the Group Head.
Insert the Group Handle flat against the
Group Head, then turn the Group Handle
right all the way to the centre position.
• Prime the Machine
- Press the MANUAL button and allow
the water to run through.
- Press the MANUAL button to stop.
- Repeat once more.
Now the machine should be thoroughly
primed and ready to use.
If water does not run through the Group
Head, contact Sunbeam Customer Care.
Details are on the back page.
Important: Below 4 parts are
NOT DISHWASHER SAFE:
- Group Handle
- Drip Tray
- Tamper
- Water Reservoir
Important: Remove the red Plug found
at the base of the Water Reservoir.
Important: Priming must be completed
prior to first use.
Note:
Make sure that the Water Reservoir
is clean and free of any debris, as any
fine particles can block the water flow.
Before First Use of the Origins Slimline Espresso Machine
ONE CUP TWO CUP
30
sec
1.2 L
0.5 L
8
Turn DIAL to
HOT WATER.
Half fill cup
with hot water.
Place Group Handle under
Group Head and press the
MANUAL button.
Check for water in
reservoir.
Warm cup &
Tamper on top
Warming Plate.
Turn on.
Place cup on
benchtop & position
Steam Wand.
Select either:
- One Cup Filter Basket.
- Two Cup Filter Basket.
ON/OFF LIGHT pulses
= Heating up.
Return DIAL to
vertical position
.
Press Manual button
again when finished.
Hold Group Handle
under Group Head
while water flows.
ON/OFF & READY LIGHTS are both
fully illuminated = Ready.
1. Start Up
2. Warm Cup
3. Select Filter Baskets 4. Warm Group Head, Handle & Filter Basket
Coffee Making Guide for the Origins Slimline Espresso Machine
ONE CUP TWO CUP
OR
CENTRE
ALIGN & INSERT
TURN
9
Group Handle
should be in the
centre position.
Keep Group Handle
flat, insert into
Group Head
.
Empty hot water
from cup.
Turn Group Handle.
Turn DIAL to either:
- One Cup - 30mL pour.
- Two Cup - 60mL pour.
Evenly tamp (press) grinds to
level indicated.
Wipe Filter Basket
with a dry cloth.
Wipe edges to clear
any excess grinds.
READY LIGHT flashes
= Pour finished. Return
DIAL to centre position,
Leave Group Handle
in Group Head, until
after milk texturing.
Position cup on
Drip Tray, under
Group Handle.
Extraction begins
& will automatically
stop.
5. Dry Basket 6. Dose & Tamp
8. Position Cup7. Insert Group Handle into Group Head
9. Extraction
Dose the Filter
Basket with grinds
.
Coffee Making Guide for the Origins Slimline Espresso Machine
60-65°C
MAX
FILL
12
O’CLOCK
3
O’CLOCK
10
Steam Wand position:
- Arm at 12 o'clock.
- Tip at 3 o'clock.
10. Prep Milk Jug 11. Before Texturing Milk
12. Start Texturing Milk
13. Milk Texturing
Texturing makes
a smooth hissing
noise.
Check milk is
moving in a
whirlpool action.
Insert Steam Wand
Tip just below the
surface of the milk.
Some water
may come out
of Steam Wand.
STEAM LIGHT is ON = Steam Ready.
Pause steam by returning DIAL.
Note: Unit will pause at steam temp
for 10seconds, otherwise will return to
coffee temp.
Fill Jug with cold
milk to just below the
bottom of the spout.
Turn DIAL to STEAM.
STEAM LIGHT flashes
= Warming up.
Pro Tip:
For best
milk texturing
results, ensure
steam has first
warmed up
(STEAM LIGHT
fully ON).
You will hear
the Pump start.
Turn DIAL back to
STEAM position to
start texturing milk.
Milk ready when Jug
is too hot to touch for
3 secs.
Return DIAL to
vertical position.
As milk level rises,
lower Jug to keep Tip
just below surface.
When desired micro-
foam achieved, immerse
Steam Wand half way.
Remove Jug from
Steam Wand.
Coffee Making Guide for the Origins Slimline Espresso Machine
REMOVE
PLEASE EMPTY TRAY
TURN
BANG
REMOVE
11
Coffee Making Guide for the Origins Slimline Espresso Machine
14. Purge and Clean Steam Wand
15. Milk Finishing Touches 16. Thermoblock Auto Purge
17. Cleaning Up
Pour milk in one
steady stream.
When cooling to espresso temp, STEAM
LIGHT flashes & water purges into Drip Tray.
Keep Drip Tray in place. You will see steam
coming from drip tray during cooling.
Tap Jug to release
larger air bubbles.
Swirl Jug to blend milk
& create a
silky texture.
Return DIAL to the
vertical position.
Wipe Steam Wand
& Tip with a damp
cloth.
Position steam wand over
drip tray. Turn DIAL to HOT
WATER.
Milky water will
come out of
Steam Wand.
Pro Tip:
To keep optimum
Steam Wand
performance,
always purge &
clean the Steam
Wand after
texturing milk.
Remove spent cake
from Group Handle.
Check if the
Drip Tray needs
emptying.
Turn Group Handle & remove from
Group Head.
Wash parts with
warm water.
Freshly Ground
Tamp Force
10-15kg
Pre-ground
Tamp Force
15-20kg
One Cup
13-14g
Two Cups
19-20g
12
The way the espresso pours will tell you
everything. Look out for:
1. Extraction Time
Extraction time provides a good indicator
of the quality of the pour. The optimum
time per shot varies between different bean
types and between freshly & pre-ground
coffee grinds. However, in general, the time
will be between 20-30 seconds for both
One & Two Cup shots.
2. Type of Extraction
• Optimum Extraction
A quality pour has a steady flow with a
consistency similar to that of warm honey.
The resulting crema is dark golden.
The sweetest flavours and oils have been
extracted creating a rich tasting espresso.
• Under Extraction
The pour is quick and light in colour, the
resulting crema is thin with a creamy light
brown colour which quickly dissipates.
This occurs when too little of the essential
oils, flavours and colours from the coffee
grinds have been extracted. This creates a
sour tasting espresso.
• Over Extraction
There may be no pour, or it may be slow
and drip throughout the entire pour.
The resulting crema is very dark.
This occurs when too much of the essential
oils, flavours and colours from the coffee
grinds have been extracted. This creates a
bitter tasting espresso.
3. Look for Colour Change
The optimum shot contains 3 elements:
Heart: At the base - starts out dark brown.
Body: Blends with the heart - becomes a
rich caramel with reddish reflections.
Crema: The layer on top of the body -
dark golden.
Crema -
Body -
Heart -
4. Grinds
You may need to vary the coffee grind size
when using different beans.
5. Grind Dosage
For best results, grind dosage should
remain consistent:
One Cup: 13-14g - about 2 Tbsp.
Two Cups: 19-20g - about 1/4 metric cup.
6. Tamp Force
For best results, e
venly tamp (press) grinds
to the level indicated.
Tips for Making the Perfect Cup
Important: Ensure beans or pre-ground
grinds are fresh. Old pre-ground grinds
and old beans, no matter the grind size,
will not produce a good tasting espresso.
Note: Isolating changes to Grind Size
& Tamp Force will assist in producing a
consistent taste every time.
Note: When using pre-ground bagged
grinds, try using a 2 step dose & tamp
method: Dose in half the grinds then
tamp & repeat.
D
U
A
L
W
A
L
L
D
U
A
L
W
A
L
L
One Cup
One Cup
Two Cups
Two Cups
13
Extraction Guide
There are extraction variations from bean to bean, and everyone’s taste is different.
Use the below as a guide to improve your espresso technique, so it’s just right for you.
UNDER EXTRACTION OPTIMUM EXTRACTION OVER EXTRACTION
Pour ^
Quick flow
Under 15 sec
Steady flow
20-30 sec
No flow-drips
Over 35 sec
Colour
Pale brown
Crema-light brown
Rich caramel
Crema-dark golden
Very dark brown
Crema-dark brown
Taste Sour, Acidic, Watery Rich, Sweet, Vibrant Bitter, Dry, Grainy
Grind ^^
Too coarse
Use a finer grind
Just right
Too fine
Use a coarser grind
Dosage
Not enough grinds
Use more grinds
One Cup: 13-14g
Two Cups: 19-20g
Too many grinds
Use less grinds
Tamp
Not enough tamp force
Tamp firmer*
Just right-firm pressure
10-15Kg of force**
Too much tamp force
Tamp lighter
^ When using pre-ground bagged grinds, use the Dual Wall Filter Baskets.
^^ Ensure beans or pre-ground grinds are fresh. Old pre-ground grinds & old beans, no
matter the grind size, will not produce a good tasting espresso.
* When using pre-ground bagged grinds, try using a 2 step dose & tamp method:
Dose in half the grinds then tamp & repeat.
** When using pre-ground bagged grinds try tamping a little harder, 15-20Kg of force.
7. Filter Baskets
• Dual Wall Filter Baskets
Supplied with the Origins Slimline, these
work well with both pre-ground bagged
grinds & freshly ground grinds.
• Single Wall Filter Baskets
Are available for purchase from Sunbeam.
Details are on the back page.
Tips for Making the Perfect Cup
Remember practice makes perfect.
Visit our Coffee Hub to see more - sunbeam.com.au/coffeehub
Note: If using Single Wall Filter Baskets
(not supplied with the Origins Slimline),
pre-ground bagged grinds are too coarse.
MAX
FILL
FINISHED
MAX
12
O’CLOCK
3
O’CLOCK
14
Milk texturing is the steaming of milk.
Key Elements to Textured Milk
The steam only heats the milk. The milk
also needs to be aerated (add air) to create
the micro-foam, and needs to be blended
well together. Milk that has been textured
correctly has been heated to between
60-65°C, and has a thick, rich micro-
foam with a silky sheen. It’s all about the
temperature, positioning of the Steam
Wand and when you move the Milk Jug.
1. Fill Milk Jug
Add cold milk around 4°C into a chilled
clean Stainless Steel Jug. Fill to the bottom
of the spout.
A larger capacity Milk Jug is available for
purchase from Sunbeam. Details are on the
back page.
2. Steam Warm Up
For best milk texturing results every time,
ensure
steam has warmed up before
texturing milk
. Steam is ready when STEAM
LIGHT is fully ON. You will also hear the
Pump start.
3. Position
Place the Steam Wand Arm in the Jug
spout at the 12 o'clock position, with the
Steam Wand Tip in the milk at the 3 o'clock
position. Keep the Steam Wand Tip just
under the surface of the milk. This will
create a whirlpool action.
4. Sound
How air is introduced to the milk
determines the consistency of the foam.
If large gulps of air are added to the
milk, the foam will have large bubbles.
Introducing air to the milk in a controlled,
gentle fashion indicated by a gentle hissing
sound, will ensure the milk has fine aerated
micro-foam.
Pro Tip: Milk Texturing Sounds
• Screeching - Tip too deep, lower Jug.
• Smooth Hissing - Just right for latte.
• Gurgling - Tip not deep enough, raise Jug.
5. Keeping Steam Tip Position
As the steam heats and textures the milk,
the milk will stretch causing the level of
the milk in the Jug to rise. As this happens
follow the level of the milk by lowering the
Jug, keeping the Steam
Wand Tip just below
the surface.
6. Amount of Foam
Create the amount of micro-foam you want.
Cappuccinos traditionally have more micro-
foam than a flat white.
(See Coffee Styles on the next page)
Tips for Milk Texturing
Note: The volume of milk will increase
or ’stretch’ during texturing, so don’t
overfill the Jug.
15
7. Immerse Tip
After you have created the amount of foam
you want, immerse the Steam Wand half
way down the milk level. This heats all the
milk and pulls in milk instead of air.
This ensures the milk and
foam is blended together,
making it denser
and smoother.
8. Correct Temperature
An indication of reaching correct milk
temperature is when the Milk Jug base
can only be touched comfortably for
approximately 3 seconds.
Barista Tip: Milk Temperature
Under - If not heated long enough, it
will be warm with little texture.
Optimum - See below table.
Over - If heated for too long it will start
to boil around 72°C and will have
a burnt taste with all texture lost.
Milk
Temperature
Plant based and
alternative milks
60
°C
Dairy based milks 65°C
9. Tap & Swirl the Jug
Gently tapping the Jug on the benchtop
helps release larger trapped air bubbles.
Swirling helps the milk and froth to
combine for an even consistency and a silky
appearance.
10. The Finishing Touches
Pour from the Milk Jug into your cup in one
steady motion.
11. Purging the Steam Wand
After turning the DIAL to the vertical READY
position and removing the Jug from the
Steam Wand, place the Steam Wand over
the Drip Tray and purge the Steam Wand to
remove any milk that has been sucked up.
To purge turn the DIAL to the HOT WATER
position and run hot water for a few
seconds, then return the DIAL to the
vertical READY position.
12. Wipe Steam Wand
Wipe the Steam Wand Arm and Tip with
a clean damp cloth to remove any milk
residue.
Tips for Milk Texturing
Remember practice makes perfect.
Visit our Coffee Hub to see more - sunbeam.com.au/coffeehub
16
Coffee Styles to Try
Espresso (Short Black)
Espresso is a concentrated, full bodied coffee with a stable layer of
‘crema’ on top. An espresso is the foundation of all café coffee.
• Espresso glass (90mL)
• Single or double shot of espresso (30mL-60mL)
Ristretto
A ristretto is an extremely short espresso, distinguished by its
intense flavour and aftertaste.
• Espresso cup (30mL)
• Half a single shot of espresso (15mL)
Long Black (Americano)
A standard espresso with hot water added. The hot water is added
first so that the ‘crema’ is maintained.
• Cup (190mL)
• Hot Water (to preference)
• Single or double shot of espresso (30mL-60mL)
Con Panna
Con Panna, Italian for ‘with cream’, made up of an espresso topped
with lightly whipped cream. It can also be dusted with cinnamon or
drinking chocolate.
• Cup (190mL)
• Single or double shot of espresso (30mL-60mL)
• Lightly whipped cream - dusted cinnamon.
Macchiato
Macchiato, Italian for ‘to stain or mark’. Traditionally served as a
standard espresso with a dash of cold or textured milk and a small
dollop of textured foam into the middle of the ‘crema’.
• Espresso glass (90mL)
• Single or double shot of espresso (30mL-60mL)
• Dash of cold or textured milk & small dollop of textured foam.
17
Coffee Styles to Try
Flat White
An espresso with textured milk and a thin layer of textured foam
milk on top. The wider cup will create the slim layer of foam, the
signature of the flat white.
• Wide cup (190mL)
• Single or double shot of espresso (30mL-60mL)
• Textured milk & foam.
Latte
An espresso with textured milk and a finger width layer of textured
foam milk on top. The narrower cup will create the thicker layer of
foam.
• Glass or Cup (220mL)
• Single or double shot of espresso (30mL-60mL)
• Textured milk & foam.
Cappuccino
An espresso with ⅓ steamed textured milk, topped with ⅓ creamy
foam and a dusting of chocolate.
• Cup (190-240mL)
• Single or double shot of espresso (30mL-60mL)
• ⅓ Textured milk, ⅓ textured foam - dusted with chocolate.
Mocha
Made in a similar way to a cappuccino but with the addition of
drinking chocolate. Simply stir the chocolate into the espresso prior
to adding the steamed textured milk and foam.
• Cup or tall glass (190-240mL)
• Single or double shot of espresso (30mL-60mL)
• Drinking chocolate (to preference)
• ⅓ Textured milk, ⅓ textured foam.
Babyccino
Steamed textured milk with a layer of foamed milk.
It can also be dusted with chocolate.
• Small cup (90mL)
• No shot of espresso
• Textured milk & textured foam - dusted with chocolate.
ESPRESSO
MACHINE
CLEANING
TABLETS
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The espresso making process involves
extracting oils out of coffee grinds. Deposits
of grinds and oils build up over time affecting
the taste of the coffee and operation of the
espresso machine.
Purging water through the Group Head
and Steam Wand, before and after making
each coffee, is the easiest way to keep your
machine clean.
(See Operating Guide page 7)
Cleaning Tablets
Sunbeam Espresso Machine Cleaning Tablets
(EMA0025CL) are available
for purchase
from
Sunbeam. Details are on the back page.
Cleaning Drip Tray
Empty the Drip Tray when required, if the red
Water Level Indicator appears through the
Grill, empty the Drip Tray immediately.
• Weekly
Clean the Drip Tray and Grill with warm water
and a little non-abrasive washing up liquid,
rinse and dry.
Cleaning Warming Plate & Exterior
Wipe over the machine with a damp cloth and
wipe dry. Do not use alkaline cleaning agents,
abrasives or metal scourers, as these will
scratch the exterior surface.
Cleaning Group Handle & Filter Basket
• Every Time
Wash after each use by rinsing them with
warm water under the tap.
• Regular Intervals
In warm soapy water using a mild detergent.
Cleaning Group Head
• Every Time
Run water through before making an
espresso. (See Operating Guide page 11)
• Weekly
- Purge water through by turning the DIAL to
the ONE CUP setting.
- Return DIAL when it has finished running.
- Wipe around the inside rim with a damp
cloth & brush.
Cleaning Filter Baskets
• 2-3 Months
- Soak the Filter Basket overnight in the Milk
Jug with warm water & add one Sunbeam
Cleaning Tablet.
- In the morning rinse the Jug & Filter Basket
under running water ensuring all traces of
the cleaning tablet has been removed.
- Place Filter Basket into Group Handle
(without coffee) & insert into Group Head.
-Turn the DIAL to the ONE CUP setting.
Water will pour through.
- Return DIAL to the vertical position.
• Unblocking Filter Baskets
If the Dual Wall Filter Basket becomes
clogged with coffee grinds:
- Insert the 'Filter' Cleaning Pin in the
exit hole. (Cleaning Pin located in the
'Accessories' storage area behind the Drip
Tray).
Care & Cleaning
Important: Do not immerse the machine in
water.
CAUTION: To prevent damage to the
appliance do not use alkaline cleaning
agents when cleaning the exterior. Use a
soft cloth and a mild detergent.
Important: Below parts are
NOT DISHWASHER SAFE:
- Group Handle
- Drip Tray
- Tamper
- Water Reservoir
Note: Over time it is normal for the inside
of the Drip Tray to be stained by the oils in
the coffee grinds.
STEAM
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FILTER
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CLEANING
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- Place Filter Basket into Group Handle
(without coffee) & insert into Group Head.
- Turn the DIAL to the ONE CUP setting.
Water will pour through.
- Return DIAL when finished.
- Repeat if needed.
Cleaning Steam Wand
• Every time
- After texturing milk purge the Steam Wand
by turning the DIAL to HOT WATER for just
1-2 secs.
- Wipe the Steam Wand with a damp cloth.
(See Operating Guide page 9)
• 2-3 Months
- Soak the Steam Wand overnight in the Milk
Jug with warm water & add one Sunbeam
Cleaning Tablet.
- In the morning remove the Jug & rinse
ensuring that all traces of the solution have
been removed.
- Wipe Steam Wand & Tip with a damp cloth
ensuring that all traces of the cleaning tablet
have been removed.
- Run Hot Water through the Steam Wand for
40 secs.
• Unblocking Steam Wand
- Insert the 'Steam' Cleaning Pin up the
Steam Wand Tip hole. (Cleaning Pin located
in the 'Accessories' storage area behind the
Drip Tray).
- Run Hot Water through the Steam Wand.
• Steam Wand Remains Blocked:
- Unscrew the Steam Wand Tip & soak
overnight in the Milk Jug with warm water &
add one Sunbeam Cleaning Tablet.
- In the morning rinse the Jug & Steam Wand
Tip under running water ensuring all traces of
the cleaning tablet have been removed.
- Use the Cleaning Pin to clean the Steam Tip.
- Screw the Steam Wand Tip back into the
Steam Wand Arm.
- Run Hot Water through the Steam Wand for
40 secs.
Care & Cleaning
Group Head Rubber Seal
A rubber seal is located in the Group Head
and creates a seal against the Filter Basket
when making an espresso.
Over time this seal loses its elasticity and
may require replacement. The seal may
need replacing when watery espresso leaks
from around the Group Head, or if the Group
Handle feels loose when fully rotated to the
centre position.
Important: When your espresso machine
is not being used, we recommend that you
do not leave the Group Handle inserted
into the Group Head, as this will reduce
the life of the seal.
Note: Contact Sunbeam should you think
that the Group Head seal needs replacing.
Do not attempt to change the seal without
first consulting Sunbeam.
PRESS & RELEASE
CLEAN BUTTON TWICE
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Sunbeam Cleaning Tablets
Sunbeam Espresso Machine Cleaning
Tablets (EMA0025CL) are available for
purchase from Sunbeam. Details are on the
back page.
Cleaning Cycle
The CLEAN LIGHT will
illuminate to indicate a
Cleaning Cycle is required.
The cleaning cycle takes approximately
5 minutes to complete.
• Preparing for cleaning cycle
Ensure the:
- Machine is plugged in and switched on at
the power outlet.
- Machine is on and in the READY state.
- Water tank is full and the drip tray is
empty.
- Place the 2 CUP filter basket and the
cleaning disc into the group handle.
- Place one Sunbeam Cleaning Tablet in the
middle of the cleaning disc in the space
provided.
- Insert group handle into the group head.
- Place a large container under the group
head.
• Start the Cleaning Cycle
1. Press and Release the Clean Button
Two times within 3 seconds.
2. The CLEAN LIGHT will begin to pulse.
3. The machine will beep 1 Time and the
cleaning cycle will start.
4. Water will purge into the drip tray and
small amounts of water will pour from
the group handle spout.
Note:
- During the cleaning cycle, all other func-
tions will be locked until the cleaning cycle is
completed.
- The cleaning cycle can be stopped at any
point by pressing the MANUAL button.
• Cleaning cycle complete
- When the cleaning cycle is completed,
the clean light will stop pulsing and the
machine will beep 3 times.
- The machine will now be in the READY
state.
- Remove the group handle from the group
head.
- Check tablet has fully dissolved.
- If the tablet has not been dissolved, repeat
the cleaning cycle.
• Cleaning cycle clean up
- Empty the container from under
the group handle.
- Refill water tank.
- Purge the group head by turning the dial
to the ONE CUP setting.
- Allow water to run through until it stops.
- The machine is now ready for use.
Clean Cycle
PRESS & HOLD
FOR 3 SEC
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After continued use, your espresso machine
may develop a build-up of mineral deposits,
and therefore require occasional ‘descaling’.
We recommend descaling your machine
every 4-6 months, although this period
will depend on the hardness of water and
frequency of use.
Descaling Solution
You have 3 options:
A. Sunbeam Espresso Machine Descaling
Tablets (EMA0015CL).
or
B.
Sunbeam Liquid Descaler (KE0100).
A & B Descaling options are available for
purchase from Sunbeam. Details are on the
back page.
or
C. White vinegar & warm water.
Descaling Program
The Descaling Program takes approximately
10 minutes to complete.
Preparing for Descaling
• Fill Water Reservoir with Solution
A. Fill Water Reservoir with 1 Litre of warm
water add one Sunbeam Descaling Tablet.
Allow tablet to fully dissolve.
or
B. In an empty Water Reservoir add half a
cap full of Sunbeam Liquid Descaler. Fill
Water Reservoir with 1 Litre of warm water.
Allow solution to mix thoroughly.
or
C. In an empty Water Reservoir add 1½
tablespoons of white vinegar. Fill Water
Reservoir with 1 Litre of warm water. Allow
solution to mix thoroughly.
- Place the Water Reservoir into position.
• Place Containers
Place a 1 Litre container under Group Head
and another 1 Litre container under the
Steam Wand.
• Power
Ensure that:
- Operating DIAL is in the vertical READY
position.
- The Power Plug is inserted into the outlet
and turned on.
- The machine is ON and in the Ready state.
• Access the Descaling Program
- Press and hold the clean button for 3
seconds, the unit will beep 3 times and
the clean light will begin to pulse.
- The clean light will Pulse throughout
the duration of the Descaling cycle.
Important: If the Descaling Program
is not completed or stopped part way
through any of the Descaling Steps,
then you will need to start the Descaling
Program again from the beginning.
Descaling: Group Head & Steam Wand
Important: The Descaling Program
can be exited at any point by pressing
the MANUAL button
Important: Descale cycle will start
automatically after “Clean” button has
been pressed for 3 seconds
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Step 1. Unit will start automatically after
Clean button pressed for 3 seconds
1. 250ml of Hot water/Descale solution
will flow through group head,
2. Next 250ml of Hot water/Descale
solution will flow through steam wand
3. Unit will beep once and Pause for
2minutes
4. Unit will repeat steps 1, 2 and 3, then 3
beeps will be heard when finished.
- Move to Preparing for Purge section.
Preparing for Purge
The Steam Wand and Group Head now
need to be purged clean with fresh water to
remove descaling solution.
• Rinse Water Reservoir
Remove the Water Reservoir & rinse
thoroughly under running water, ensuring
that all traces of the descaling solution
have been removed.
• Fill Water Reservoir
Fill the Water Reservoir to the 'MAX' line
with clean water and replace.
• Empty Containers
Empty water from the containers and replace.
- Move to Step 2.
Step 2. Start Purge
Fill Tank with clean water and empty
the collecting containers.
- Press “Clean” button once.
Unit will now purge Espresso machine
with clean water.
1. 500ml of Hot water/Descale solution
will flow through group head,
2. Next 500ml of Hot water/Descale
solution will flow through steam wand
3. Unit will beep once and descale is
complete.
Descaling Cycle Complete
- To indicate the completion of the
Descaling Cycle the machine will beep
and the CLEAN LIGHT will stop flashing.
Descaling Cycle Clean Up
- Empty water from the containers and
clean, ensuring that all traces of the
descaling solution have been removed.
- Reinstall the water reservoir.
Descaling: Group Head & Steam Wand
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Troubleshooting Guide
PROBLEM Possible Cause What To Do
Group Handle
comes off
during espresso
pour.
Espresso
squirts out of
the Group Head
during pour
Espresso
trickles down
the side of the
Group Handle
Group Handle is not attached
correctly, or has not been
tightened sufficiently.
Ensure all three tabs of the Group
Handle are fully inserted into the
Group Head, & rotated to the centre
position. See Operating Guide Section,
page 7.
Coffee grind is too fine. Change to a coarser grind.
Coffee grinds tamped too hard.
Tamp the grinds more lightly.
Top edge of filter is not free of
coffee grinds.
Clean around the top edge of the filter
and wipe the Group Head clean.
The Group Head is dirty. Wipe with a damp cloth. Clean the
seal including the bayonet corner
areas with a brush to remove grinds.
Group Head rubber seal is
damaged or worn.
Contact Sunbeam Customer Care.
Details are on the back page.
No coffee pours No water in the Water
Reservoir.
Fill reservoir with water. Run water
through the machine without a Filter
Basket to ensure it is fully primed.
Group Head may be blocked.
See Descaling Section, pages 20-21.
The Dual Wall Filter Baskets
may be blocked.
Use the Cleaning Pin to unblock the
Filter Basket.
The coffee grounds are too
fine or tamped down too hard.
Empty the Filter Basket and rinse
under water to clean. Wipe the group
head with a cloth.
Refill the filter with grinds and tamp.
Coffee pours out
in drips
(Over Extracted)
Grinds are too fine. Change to a coarser grind.
Coffee tamped too hard. Tamp the grinds more lightly.
Machine has scale build up.
See Descaling Section, pages 20-21.
Espresso does
not have any
Crema
(Under Extracted)
Beans are old or
pre-ground grinds are dry.
Use fresh beans and grinds.
Be sure to store pre-ground grinds in
an airtight container.
Grinds not compacted enough.
Tamp more firmly.
Grinds
too coarse. Use a finer grind coffee.
Uneven cup
filling
Uneven tamping or
obstruction in the pouring
spouts.
Ensure coffee is tamped evenly and
check there is nothing obstructing the
pouring spouts.
Spent Coffee
Cake is wet
Dual Wall Filter Baskets can
keep the Coffee Cake wet.
Keep Group Handle in Group Head until
milk texturing is finished. This will give
more time for the water to dissipate.
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Troubleshooting Guide
PROBLEM Possible Cause What To Do
Espresso tastes
burnt
Type of coffee being used. Try different brands of coffee.
Using steam function just
before pouring an espresso
shot.
Allow time for the thermoblock to
purge steam and cool down before
pouring a shot of espresso.
The STEAM LIGHT should have
finished flashing & the READY LIGHT
should be fully illuminated.
Coffee is too
cold
Milk may not be heated
enough.
Ensure that milk is heated properly
during texturing, but be sure not to
heat too much and boil the milk.
See Milk Texturing Section pages 12-13.
No steam from
the Steam Wand
Steam Wand Tip is blocked. See Care & Cleaning, pages 18-19.
No water in the Water
Reservoir.
Fill reservoir with water. Run Hot
Water through the Steam Wand to
ensure water flows.
Not enough
froth when
texturing
Milk may not be fresh. Ensure the milk being used is fresh.
Milk temperature is too
warm.
Ensure you start texturing with milk
that is around 4°C.
Type of Jug being used. For best texturing results use a
chilled Stainless Steel Milk Jug.
Milk has been boiled. Start again with fresh, chilled milk.
Heat till the Jug can only be held for
approximately 3 second, 60-65°C.
The milk is making bubbles
rather than micro-foam.
Ensure the Steam Wand Tip is
positioned correctly. It should be just
below the surface of the milk.
Tap the Jug on the benchtop when
finished to release larger trapped air
bubbles.
Milk is not taking in enough
air.
Keep the Steam Wand Tip just under
the surface of the milk. This will help
to introduce air to the milk to create
micro-foam.
Pump makes an
unusual noise
No water in reservoir. Fill the Water Reservoir.
Water Reservoir not correctly
positioned.
Place the Water Reservoir firmly into
the back of the unit.
Red Plug from the packaging
may still be inserted.
Remove the red Plug found at the
base of the Water Reservoir.
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If this guide does not solve your query, contact Sunbeam Customer Care.
Details are on the back page.
Troubleshooting Guide
PROBLEM Possible Cause What To Do
All the control
panel lights are
flashing slowly,
unit is not
working.
Unit has stopped heating due
to excess use. This is a safety
feature, which is normal. May
be due to no water in the
water tank.
Turn off unit for 5min to let unit cool
down. Make sure there is water in the
water tank.
Australia
www.sunbeam.com.au
1300 881 861
New Zealand
www.sunbeam.co.nz
0800 786 232
To assist us in managing warranty claims,
we recommend you register your product as
soon as practicable after purchase, on our
Sunbeam website and uploading a copy of
your original receipt. View the Support
section of the Sunbeam website.
extend beyond 3 months if the product is
used in commercial, industrial, educational
or applications (other than for internal or
own use in an office environment).
Under our warranty, should your product
develop any defect within 12 months of
purchase because of faulty materials or
workmanship, we will replace or repair it, at
our discretion, free of charge. A product
presented for repair may be replaced by a
refurbished product of the same type rather
than being repaired. Refurbished parts may
be used to repair the product.
26
Descaling Sachets
CONTACT SUNBEAM CUSTOMER CARE:
AUS: 1300 881 861 NZ: 0800 786 232
Visit Sunbeam website to see full Espresso Machine range & accessories available.
www.sunbeam.com.au www.sunbeam.co.nz
1 CUP
Single wall
Premium TamperMilk JugGroup Handle
2 CUP
Dual wall
1 CUP 2 CUP
58mm filter baskets
ACCESSORIES
SPARES
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EMA0025CL
EMA0015CL
Mini Bang Bang
Coffee grinds disposal bin
EMA0900
EM6910101 EM6910102
2191002 2191003
2198996
22030552199000
Cleaning PinCleaning Disc
EM43006
EM69102
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Cleaning Tablets
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EMM4500BK_25EM1 (ANZ)_GCDS-LD
P.N. NWL0001699717 Rev. B
Need help with your appliance?
Contact our customer service team or visit
our website for information and tips on
getting the most from your appliance.
Australia | visit www.sunbeam.com.au
phone 1300 881 861
New Zealand | visit www.sunbeam.co.nz
phone 0800 786 232
Newell Australia Pty Ltd. ABN 68 075 071 233
Sunbeam is a registered trade mark.
Ellise is a registered trade mark.
Made in China to Sunbeam’s specification.
Due to minor changes in design or otherwise,
the product you buy may differ slightly from the one shown here.
Approved by the appropriate electrical regulatory authorities.
©Copyright Sunbeam 2025.
02/25
