EN OPERATOR MANUAL
FR MANUEL D’OPÉRATEUR
ES MANUAL DEL OPERADOR
www.greenworkstools.com
MINI BIKE
MINI-MOTO
MINIMOTO
OVC912
60MBL520
1 Introduction................................. 2
1.1 Product description.....................................2
1.2 Intended use...............................................2
1.3 Overview.................................................... 2
1.4 Symbols on the product..............................4
1.5 California Proposition 65............................ 4
2 Safety............................................4
2.1 Safety definitions........................................ 4
2.2 Important safety instructions...................... 5
2.3 FCC Requirement...................................... 7
3 Assembly..................................... 7
3.1 Install the handlebars and display panel.... 7
3.2 Inflate the tires............................................8
4 Operation..................................... 8
4.1 Before you ride........................................... 9
4.2 Start the product.......................................10
4.3 Adjust the headlight.................................. 11
4.4 Ride uphill/downhill...................................11
4.5 Speaker function...................................... 12
4.6 Stop the product....................................... 12
5 SMARTg home application.......12
5.1 Setup........................................................ 12
6 Maintenance...............................12
6.1 Clean the product..................................... 12
6.2 Clean the battery and battery charger......13
6.3 Examine the battery and the battery
charger..................................................... 13
7 Transportation, storage and
disposal......................................13
7.1 Transportation.......................................... 13
7.2 Storage.....................................................13
7.3 Disposal of the battery, battery
charger, and product................................ 13
8 Error codes................................ 14
9 Technical data............................14
10 Limited warranty........................15
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1 INTRODUCTION
1.1 PRODUCT DESCRIPTION
This product is a battery-operated mini bike with an electrical motor.
We have a policy of continuous product development and therefore reserve the right to modify the design and the
appearance of the products without prior notice.
1.2 INTENDED USE
This is a recreational vehicle for riding offroad.
1.3 OVERVIEW
1.3.1 EXTERIOR OVERVIEW
2
3
4
5
7
8
9
1
10
6
1
Brake fluid reservoir
2
Left hand grip
3
Saddle
4
Side reflector
5
Drive wheel
6
Foldable foot rest
7
Front wheel
8
Front fender
9
Headlight
10
Handlebar
11
12
13
14
15
16
17
18
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11
Throttle
12
Power button
13
Battery compartment
14
Tail light
15
Rear fender
16
Kickstand
17
Speaker
18
LED Display
19
24
20
21
23
22
19
Front brake lever
20
Speed switch
21
Direction control switch
22
Horn button
23
Light switch
24
Rear brake lever
1.3.2 LED DISPLAY
D
N
R
mph
Mi
READY
1
5
3
4
2
7
9
8
6
1
Bluetooth
2
Drive mode
3
Neutral mode
4
Reverse mode
5
Battery level indicator
6
Headlight
7
Bluetooth speaker
8
Speed
9
Trip distance/Total distance/Error code
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1.4 SYMBOLS ON THE PRODUCT
Symbol Explanation
IPX4 Waterproof level.
Direct current
Important safety precautions.
Carefully read and understand instructions before operating the product and
follow all warnings and safety instructions.
Warning. Electric shock hazard.
16
Do not allow individuals under the age of 16 to operate this product. The opera-
tion by individuals under the age of 16 significantly increases the risk of severe
injury or death.
Do not ride with a passenger. Passengers may lead to loss of control, resulting
in severe injury or death.
Always use an approved helmet and protective gear.
Never use on public roads.
Never use with drugs, medication, alcohol, or other substances.
1.5 CALIFORNIA PROPOSITION 65
WARNING
This product contains or emits a chemical known to the State of California to cause cancer or birth defects or other
reproductive harm.
2 SAFETY
2.1 SAFETY DEFINITIONS
Warnings, cautions, and notes are used to point out especially important parts of the manual.
WARNING
Used if there is a risk of injury or death for the operator or bystanders, if the instructions in the manual are not
obeyed.
CAUTION
Used if there is a risk of damage to the product, other materials, or the adjacent area, if the instructions in the
manual are not obeyed.
Note: Used to give more information that is necessary in a given situation.
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2.2 IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of injury from loss of control, collisions, and falls, please read and follow all "CAUTION" and
"
WARNING" notices. Please understand that you can reduce the risk by following the instructions and warnings in
this manual. Please use common sense when riding.
• It is the rider’s responsibility to follow all laws and regulations and abide by relevant laws and traffic regulations.
ONLY ride on the roads as permitted by law.
• In order to master riding skills, the rider needs to practice. Practice with caution to avoid sudden falls or collisions
that cause injury to the user or third parties. DO NOT allow people unfamiliar with proper operation to ride
the product. Greenworks is not responsible for any injuries, damages or legal disputes caused by a rider's
inexperience or failure to follow the instructions in this manual.
• For your safety, DO NOT modify the product or change parts without professional assistance. Use only
Greenworks approved parts and accessories. Modifications to the product could interfere with its operations,
result in serious injury and/or void the Limited Warranty.
• If the product makes an abnormal sound or displays an error code, stop riding immediately.
• Do not allow anyone to ride the product on their own unless they have carefully read this manual. Assist new
riders until they are comfortable with the basic operation of this product.
• Do not exceed the total weight limit of 220 lbs (100 kg) – including backpacks and other items that might be
carried. Exceeding the weight limit could injure the rider and/or damage the product.
• Do not allow individuals under the age of 16 to operate this product. The operation of this product by individuals
under the age of 16 significantly increases the risk of severe injury or death. Keep this product away from small
children.
• Do not park this product in no-parking zones, such as an emergency exit, building lobbies or fire escapes.
• Prolonged exposure to UV rays, rain and the elements may damage the enclosure materials. Store indoors when
not in use.
Riding Surfaces and Environment:
• Use caution when riding on uneven and/or poor road conditions. Riding at a high speed to cross over obstacles,
on uneven ground, slippery surfaces, loose terrain, steep slopes, or sharp turns, can lead to falls, collisions, or
even death.
• Avoid riding in bad weather such as during heavy rain or storm. Riding in bad weather negatively impacts traction
and braking distance. For your safety, use extreme caution when in operation. Drive slowly and brake early to
reduce the loss of control and falls.
• Riding at night or during low-visibility conditions increases the risk of accident or injury, and is not advised. The
use of lights and additional measures to increase rider visibility and product conspicuity are advised.
• Do not use the product at elevations greater than 6,500 ft above sea level. This product is not intended for use in
high altitudes.
Who Should Not Ride:
Never allow more than one person at a time to ride this product. People in the following groups should not ride this
product:
1. Anyone under the influence of drugs, medication, alcohol, or other substances.
2. Anyone with a condition that advises against engaging in strenuous physical activity.
3. Anyone whose age and weight is outside the stated limits (See Technical data).
4. Anyone who is extremely fatigued, or has balancing issues.
5. Anyone with any health or physical disabilities and/or impairments, limitation, and conditions which could limit
them from proper operation.
Preparations before Riding:
• Ensure proper assembly before each use.
• Make sure that you correctly assemble the product before its use. If parts of the product are damaged or missing,
do not use the product. Contact the service center.
• Check to confirm that covers and guards are in place and in serviceable condition.
• Make sure there are no loose fasteners and damaged parts.
• Check the status of the power supply circuit, lighting, LED display, etc. and make sure they are working normally.
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• The brake should function properly and the brake cables should be in good condition.
• Make sure the handlebars are stable, and that the front and rear wheels are not shaky or loose.
• Make sure the reflectors are not damaged or dirty.
• Make sure to wear a helmet and other protective gear.
• Do not carry heavy cargo.
• When the battery is low (the LED display shows less than two bars), please use the original charger to charge
immediately. Replace the battery if it is damaged.
• Ensure normal tire pressure. Improper tire pressure or overloading can cause loss of control. Loss of control can
result in severe injury or death. Make sure the tire tread is intact.
Instructions on Riding and Usage:
• If any abnormality occurs, stop riding immediately and promptly contact the after-sales service hotline. Do not ride
until any damage or corrective actions and/or maintenance issues have been corrected.
• Do not accelerate or brake abruptly when riding except in an emergency.
• Hold the handlebars firmly with both hands to avoid serious injuries from loss of balance or falling. Do not touch
the brake or electric motor on your product when in use or immediately after riding, as these parts can become
very hot.
• Stay alert and ride cautiously. Always keep a safe distance between you and other vehicles.
• Do not use a cell phone, camera, headphones, earbuds or engage in any other activities which distract you while
riding.
• Slow down when approaching intersections, motorways, corners, doors, etc. Yield for pedestrians, bicycles and
motor vehicles. The product can operate more quietly than other motorized products. Exercise caution when in
the vicinity of pedestrians or others who may have difficulty hearing your approach. Use horn to sound warnings
when appropriate.
• Do not attempt or do stunts or tricks. This product is not made to withstand abuse from misuse, such as jumping,
curb grinding or any other type of stunts. Racing, stunt riding, or other maneuvers also increase risk of loss of
control, which may lead to serious injury.
• The normal top speed of this product is approximately 25 mph (40 km/h), which can be affected by factors, such
as rider weight, inclines and battery charge level. Avoid excessive speeds on downhill rides.
• Do not allow hands, feet, hair, body parts, clothing, or loose articles to come in contact with moving parts or
wheels while the motor is engaged.
• Always park on a flat surface. Otherwise, the vehicle may slip and cause harm to the user and/or product.
Battery machine use and care:
• Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery
pack may create a risk of fire when used with another battery pack.
• Use the product only with specifically designated batteries. Use of any other batteries packs may create a risk of
injury and fire.
• When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails,
screws, or other small metal objects, that can make a connection from one terminal to another. Shorting the
battery terminals together may cause burns or a fire.
• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs,
flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause
irritation or burns.
• Do not use a battery pack or product that is damaged or modified. Damaged or modified batteries may exhibit
unpredictable behavior resulting in fire, explosion, or risk of injury.
• Do not expose a battery pack or tool to fire or excessive temperature. Exposure to fire or temperature above 130
°C (265°F) may cause explosion.
• Follow all charging instructions and do not charge the battery pack or tool outside the temperature range
specified in the instructions. Charging improperly or at temperatures outside the specified range may damage the
battery and increase the risk of fire.
Service:
• Have your product serviced by a qualified repair person using only identical replacement parts. This will ensure
that the safety of the product is maintained.
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• Have your machine serviced by a qualified repair person using only identical replacement parts. This will ensure
that the safety of the machine is maintained.
SAVE THESE INSTRUCTIONS
2.3 FCC REQUIREMENT
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
WARNING
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
3 ASSEMBLY
This section describes how to assemble and adjust the
product.
WARNING
Carefully read and understand the safety chapter and
the assembly instructions before you assemble the
product.
3.1 INSTALL THE HANDLEBARS AND
DISPLAY PANEL
WARNING
Failure to properly adjust and tighten the screws that
affix the handlebars and display panel can cause rider
to lose control and crash.
1. Unscrew and remove the front clamp from the
display panel.
2. Position the handlebars on the brackets, attach
the upper clamps to the handlebars, and securely
tighten the screws.
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3. Mount the display panel to its original position,
reattach the front clamp, and securely tighten the
screws.
WARNING
To prevent loss of control or severe injury, securely
tighten the screws to ensure that the handlebars and
display panel are stable and do not move forward or
backward.
3.2 INFLATE THE TIRES
Tires are inflated when shipped, but they invariably lose
pressure during transit. Inflate the tires to the correct
PSI (10 PSI (69 kPa) to 24 PSI (165 kPa)) before first
time use. Failure to do so may damage your product
and void your warranty.
Lower air pressure can result in a shorter ride time.
Periodically check front tire. Reinflate when needed.
WARNING
Do not overinflate, as this could damage the tire or
wheel.
Note: The pressurized air supplies found at gasoline
stations are designed to inflate high-volume automobile
tires. If you decide to use such an air supply to
inflate your tires, first make sure the pressure gauge
is working, then use very short bursts to inflate to the
correct PSI. If you inadvertently overinflate the tire,
release the excess pressure immediately.
1. Using a bicycle style pump equipped for a Schrader-
type valve, inflate both tires to the correct PSI.
4 OPERATION
This section describes how to operate the product.
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WARNING
Carefully read and understand the safety chapter and
operation instructions before you operate the product.
4.1 BEFORE YOU RIDE
4.1.1 PRE-RIDE SAFETY CHECKLIST
1. Brake
Check the brake for proper function. When you
squeeze the lever, the brake should provide positive
braking action.
2. Tires
Periodically inspect the tires for excess wear
and replace as needed. Regularly check the tire
pressure and inflate as needed.
3. Frame and Handlebars
Check for cracks or broken connections. Although
broken frames are rare, it is possible for an
aggressive rider to run into a curb or object and
wreck, bend, or break the frame. Get in the habit
of inspecting your product on a regular basis. Avoid
impacting into any solid objects, or wrecking. Always
conduct a 360° safety check/inspection of your
product for any damages, cracks, bent, or broken
parts.
4. Hardware/Loose Parts
Before every ride, check all parts, such as nuts,
bolts, cables, fasteners, etc., to ensure they are
secure and assembled correctly. There should not
be any unusual rattles or sounds from loose parts or
broken components. If the product is damaged, do
not ride. Refer to “Important safety instructions” on
this manual.
5. Personal protective equipment
Always wear proper protective gear when riding
product, such as an approved safety helmet. Elbow
pads, kneepads, pants, and long sleeves are
recommended. Always wear closed toe shoes (lace-
up with rubber soles) and keep shoelaces tied
and out of the way of the wheels, motor and
drive system. NEVER RIDE BAREFOOTED OR IN
SANDALS.
6. Laws and Regulations
Always check and obey any local laws or
regulations.
7. Insurance
Do not assume that your existing insurance policies
necessarily provide coverage for electric product
use. Check with your insurance company for
information regarding insurance.
4.1.2 CONNECT THE BATTERY CHARGER
1. Connect the battery charger to the proper voltage
and frequency that is specified on the rating plate.
2. Refer to the Battery Charger Operator Manual for
information about how to use the battery charger.
4.1.3 CHARGE THE BATTERY
Refer to the Battery Charger Operator Manual for
information about how to use the battery charger.
4.1.4 BATTERY INFORMATION
Refer to the Battery Operator Manual for information
about how to use the battery.
4.1.5 CONNECT THE BATTERIES TO THE
PRODUCT
WARNING
Only use Greenworks original batteries with the
product.
Tip: Install two batteries simultaneously to achieve peak
performance.
1. Make sure that the batteries are fully charged.
2. Lift the release latch to open the battery lid.
3. Push the batteries into the battery compartment.
The battery locks into position when you hear a
click.
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Note: If the battery does not fit easily into the battery
holder, it may not be installed correctly, which can cause
damage to the battery and/or the product.
4. Make sure that the batteries are installed correctly.
5. Close and lock the battery lid.
4.2 START THE PRODUCT
1. Grab both handles, sit down on the saddle, flip the
kickstand up, center the bike with both feet.
2. Push the power button to turn on the product.
3. Squeeze the brake lever to activate the product.
Note: After the product completely stops for 1 minute,
it will lock automatically. Squeeze the brake lever to
unlock the product.
4. Press the direction control switch to choose your
desired riding direction.
D
N
R
Switch Position
Riding Direction
D (Drive) Forward
N (Neutral) Park
R (Reverse) Reverse
5. Check for the appropriate speed mode by pressing
riding speed switch to “E” position.
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E
S
Switch Position Riding Speed
E (ECO) Slow
S (Sport) Fast
Note: It is always recommended to start out in low
speed mode.
6. Place both hands on the handlebars. Gently turn the
throttle inward to start your trip.
7. Keep both feet on the footrests when the product is
in motion.
4.3 ADJUST THE HEADLIGHT
Press the light switch to adjust the headlight.
Switch Position Headlight condition
Light strip
Low beam light
High beam light
4.4 RIDE UPHILL/DOWNHILL
WARNING
The maximum slope should not exceed 15°.
Uphill
1. Stop and evaluate the terrain before attempting to
ride. Use extreme caution when riding uphill.
2. While riding uphill, slowly increase the throttle to
maintain your momentum to reach the top.
3. Always ride through to the top of the hill, slow down
when you approach the top of the hill. Slowing
down before you reach the top could lead to rolling
backwards, which could result in personal injury.
If it is determined that the product will not make it to the
top of the slope:
• Do not try to turn the product around while riding,
this could cause the product to roll over.
• Slowly back the product down the slope while
applying the brakes.
WARNING
Do not ride the product downhill on a sharp angle, this
could cause the product to flip over.
Downhill
1. Stop and evaluate the terrain before attempting to
ride. Make sure the slope is not too steep, the
terrain is not loose or slippery and there are no
obstacles.
2. While going downhill, gently tap/apply the brakes
as needed. Depressing the brakes too fast or hard
could result in a crash.
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4.5 SPEAKER FUNCTION
With this product, you can enjoy music through your
Bluetooth-enabled phone.
1. Turn on the product.
2. Turn on the Bluetooth function on your phone.
3. Choose device GW-60MBL520-****** to pair.
4. Use your phone to control the volume.
4.6 STOP THE PRODUCT
1. Gradually release the throttle and firmly squeeze the
front and rear brake levers to stop the product.
Note: When coming to a complete stop, place both feet
on the ground to balance the product.
2. Press the direction control switch to "N" position.
3. Push the power button to turn off the product.
4. Push the battery release button and pull out the
battery.
5 SMARTG HOME APPLICATION
SMARTg Home is a free mobile application that
provides additional features for your Greenworks
product. These features include extended information
about products, product parts and servicing.
5.1 SETUP
Note: Always set up first before riding.
1. Download the SMARTg Home app on your mobile
device.
2. Register in the SMARTg Home app.
3. Follow the instructions in the SMARTg Home app to
connect and register the product.
Note: Ensure that your phone's Bluetooth function is
always on.
6 MAINTENANCE
IMPORTANT
Carefully read and understand the safety regulations and the maintenance instructions before you clean, repair, or
do any maintenance on the product (Reference Safety regulations and maintenance instructions).
WARNING
• Remove battery or batteries from the product before you do any maintenance.
• Failure to follow proper maintenance service, using third-party replacement parts, or modifying/removing
components can result in injury to the user.
6.1 CLEAN THE PRODUCT
CAUTION
• Keep water away from battery compartment while washing to avoid damaging the electrical components.
• DO NOT clean with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may
damage the external and internal structure of your product.
• DO NOT rub with sandpaper or metal brush.
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Clean the product after each use with water, neutral detergent, and a soft cloth.
6.2 CLEAN THE BATTERY AND BATTERY CHARGER
WARNING
DO NOT clean the battery or the battery charger with water.
• Make sure that the battery and the battery charger are clean and dry before you insert the battery into the battery
charger.
• Clean the battery terminals with a soft and dry cloth.
• Clean the surface of the battery and the battery charger with a soft and dry cloth.
6.3 EXAMINE THE BATTERY AND THE BATTERY CHARGER
Carefully inspect the battery, battery charger, and connection cord of the battery charger for any signs of damage,
such as cracks or broken parts. Replace if necessary.
7 TRANSPORTATION, STORAGE AND DISPOSAL
7.1 TRANSPORTATION
• Any removable (electronic) parts, such as the charger and battery, should always be removed from the product
before transport.
• Avoid transporting the product in bad weather conditions when possible.
• Properly cover any exposed electronic parts during transport when transport in bad weather conditions cannot be
avoided.
• High speeds combined with wind and rain could cause moisture to be pressured into the electronic parts, which
can lead to temporary malfunctions or permanent defects.
• If a malfunction occurs after transport in such conditions, allow all parts to dry by air when the destination is
reached.
7.2 STORAGE
If the product is left unused for an extended period of time, proper storage maintenance is required.
1. Disconnect and remove the battery from the product for long-term storage.
2. Fill tires with correct air pressure (See Inflate the tires).
3. Store the product, battery, and battery charger in a proper temperature (See Technical data).
4. If possible, store the product in a shed or garage with a cover to protect from dust, dirt and humidity. If the product
must be stored outdoors, cover completely with a good waterproof cover.
5. Store the product in a safe place and ensure that unauthorized persons, including children, do not touch the
product.
7.3 DISPOSAL OF THE BATTERY, BATTERY CHARGER, AND PRODUCT
Symbols on the product or the package of the product mean that the product is not domestic waste. Recycle it at
a recycling station for electrical and electronic equipment. This helps to prevent damage to the environment and
persons.
Get in touch with your local authorities, domestic waste service, or your dealer for more information about how to
recycle your product.
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8 ERROR CODES
Error Codes Error Contents Possible Solution
E001
Battery 1 Abnormal
1. Turn off the product and reinstall the bat-
tery.
2. Please contact after-sales service.
E002
Battery 2 Abnormal
1. Turn off the product and reinstall the bat-
tery.
2. Please contact after-sales service.
E003
Motor 1 Abnormal
1. Turn off the product and restart it.
2. Please contact after-sales service.
E004
Motor 2 Abnormal
1. Turn off the product and restart it.
2. Please contact after-sales service.
E005
PMU Communication Abnormal
1. Turn off the product and restart it.
2. Replace the PMU.
E006
Speed Controller Abnormal
1. Turn off the product and restart it.
2. Please contact after-sales service.
E007
Motor Controller Abnormal
1. Turn off the product and restart it.
2. Please contact after-sales service.
E008
Display Abnormal
1. Turn off the product and restart it.
2. Please contact after-sales service.
9 TECHNICAL DATA
Voltage 60V DC
Weight (without battery and charger) 143.3 lbs. (65 kg)
Max. payload 220 lbs. (100 kg)
Rider age ≥ 16 years old
Maximum speed 25 mph (40 km/h)
Maximum slope 15°
Battery model LB6081/LB604/LB605/60BA08/LB6041/LB6051 and oth-
er BAC series*
Charger model 60DPC10A and other CAC series
* It is recommended to use with 4Ah (288 Watt hour) batteries or higher.
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The recommended ambient temperature range:
Condition Temperature
Product storage 32°F (0°C) - 113°F (45°C)
Product operation 32°F (0°C) - 113°F (45°C)
Battery charging 39°F (0°C) - 104°F (45°C)
Charger operation 39°F (4°C) - 104°F (40°C)
Battery storage 32°F (0°C) - 113°F (45°C)
Battery discharging 32°F (0°C) - 113°F (45°C)
10 LIMITED WARRANTY
This is a limited warranty provided by the manufacturer of the Greenworks Mini Bike (the "Product") to the consumer
or End Users (the “Limited Warranty”). This Limited Warranty only and exclusively applies to the Product distributed
and/or sold by and/or through Greenworks or Greenworks Dealers.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE OR IN OTHER COUNTRIES. THIS LIMITED WARRANTY IS
A BINDING LEGAL CONTRACT BETWEEN YOU AND Greenworks AND Greenworks PARTIES (AS DEFINED
BELOW). AND IT IS YOUR RESPONSIBILITY TO READ THIS ENTIRE LIMITED WARRANTY AND UNDERSTAND
IT BEFORE USE OF THE PRODUCT.
WARNING
USE OF THE PRODUCT BY A PERSON WHO HAS NOT RECEIVED SUFFICIENT PROFESSIONAL TRAINING
AND DOES NOT POSSESS NECESSARY EXPERIENCE AND SKILLS MAY CAUSE SEVERE BODILY
INJURY OR EVEN DEATH TO SUCH USER OR THE OTHERS. CONTACT DRIVER TRAINING FACILITIES
AND ACQUIRE SAFETY DRIVING TRAINING, INSTRUCTIONS OR CERTIFICATIONS, IF ANY, BEFORE
USE OF THIS PRODUCT ARE ENCOURAGED. PLEASE READ EACH AND EVERY SECTION OF THIS
DOCUMENT CAREFULLY BEFORE USE OF THE PRODUCT. YOU ARE ENCOURAGED TO CONSULT WITH
YOUR PROFESSIONALS AND ADVISORS REGARDING THE INFORMATION PROVIDED HEREINESPECIALLY
THOSE RELATED TO SAFETY AND YOUR LEGAL RIGHTS AND DUTIES.
LIMITED WARRANTY PERIOD
This Limited Warranty covers only defects of any material or workmanship of the Product and components thereof
when the Product and components thereof are being used under normal and ordinary conditions. In an event that a
defect covered by this Limited Warranty occurs, Greenworks in its sole discretion will repair or replace the defective
Product or components following this Limited Warranty. The applicable Limited Warranty Period for the Limited
Warranty commences on the date of the original purchase of the Product from either of Greenworks, Greenworks’s
authorized reseller, Greenworks’s authorized distributor, or an authorized Dealer (each a “Greenworks Dealer” or
collectively the “Greenworks Dealers”).
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Component or Assembly Scope of Warranty Warranty Period
1
Motor assembly Coil burnout, phase loss, de-magnetiza-
tion, short circuit, open circuit, abnor-
mal sound, hub damage, deformation or
breakage for manufacturing error or ma-
terial reasons, etc.
12 months
2
Controller Non-recoverable performance failure or
manufacturing error or material reasons
18 months
3
Frame, rear fork, lower connecting
plate, upper connecting plate, frame
front sealing plate, frame lower sealing
plate, frame rear sealing plate,handlebar,
front mudguard installation plate, rear
wheel alignment plate, headlight bracket,
battery compartment cover connection
bracket, side stand
Non-recoverable performance failure or
manufacturing error or material reasons
18 months
4
Dashboard, bluetooth speaker, head-
light, taillight, power button, DC convert-
er, left switch assembly, throttle switch,
horn, main cable assembly, parallel
board
Non-recoverable performance failure or
manufacturing error or material reasons
6 months
5
Brake assembly Oil leakage and failure in effective brak-
ing (excluding brake pad)
3 months
6 Front/rear shock absorber assembly Oil leakage and no damping 3 months
7
Decorative part, spacer, washer, block,
seat cushion, standard fastener, brake
pad, front/rear wheel bearings, plastic
part, inner/outer tire, hose,spring and
other spare parts not covered in the
items listed above
Parts prone to wear and tear Excluded from the
warranty
SITUATIONS NOT COVERED BY LIMITED WARRANTY:
The following situations are not covered by the limited warranty. The user will be responsible for parts and labor.
1. The product is beyond the service limit or scope specified in the operating instructions.
2. The product is faulty or damaged as a result of noncompliance of the user with the requirements for proper use,
driving and maintenance in the operating instructions.
3. The product is faulty or damaged due to rain, ice/snow soaking, smoke, drug, chemical corrosion and force
majeure (including but not limited to earthquakes, typhoons, fires, floods, social events, group events and violent
crimes).
4. The user modifies or dismantles the product or its parts without permission, or destroys the normal use of the
product and its parts.
5. The user installs non-original or third-party spare parts or accessories, resulting in damage to original parts, or
modifies the circuit and line configuration without permission.
6. The product is faulty or damaged as a result of crashes, spillovers, traffic accidents, overloading (i.e.: Passengers
are forbidden. This vehicle is for individual use only), speeding or other human factors during the use.
7. The user does not provide the formal invoice or purchase record.
HELPLINE:
Warranty service is available by calling our toll-free helpline, at 1-855-345-3934.
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TRANSPORTATION CHARGES:
Transportation charges for the movement of any power equipment unit or attachments are the responsibility of the
purchaser. It is the purchaser’s responsibility to pay transportation charges for any part submitted for replacement
under this warranty unless such return is requested in writing by Greenworks.
USA address:
Greenworks Tools
P.O. Box 1238, Mooresville, NC 28115
Canadian address:
Greenworks Tools Canada, Inc.
P.O. Box 93095, Newmarket, Ontario, L3Y 8K3
Mexico address:
TECNOLOGIA CAMPO Y JARDIN S.A. DE C.V.
ADMINISTRADORES No. 5336 A, COL. ARCOS DE GUADALUPE, ZAPOPAN , JALISCO , C.P. 45037
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Rev B
www.greenworkstools.com
