Headphones
TAQ4000
User manual
Register your product and get support at
www.philips.com/support
1 Important safety instructions 2
Hearing safety 2
General information 2
2 Your open-ear true wireless headphones 3
What's in the box 3
Overview of your headphones 4
3 Get started 4
Charge the battery 4
Replace the battery 5
How to wear 6
Pairing for the �rst time 6
Mono Mode (Single Earpiece Use) 7
Pairing with another Bluetooth device 7
Multipoint connection 7
App download 7
4 Use your headphones 8
Connect your headphones to a
Bluetooth device 8
Power on/off 8
Manage your calls and music 8
Voice Assistant 8
Charging case LED indicator status 9
9 Trademarks 13
Contents
5 Reset the headphones 9
6 Technical data 10
7 Notice 10
Declaration of conformity 10
Disposal of your old product
and battery 10
Remove the integrated battery 11
Environmental information 11
Notice of compliance 11
8 Frequently asked questions 13
2 EN
Operating and storage temperatures and
humidity
• Store in a place where the temperature is
between -20°C (-4°F) and 50°C (122 °F) with
up to 90% relative humidity.
• Operate in a place where the temperature is
between 0°C (32°F) and 45°C (113 °F) with up
to 90% relative humidity.
• Battery life may be shorter in high or low
temperature conditions.
1 Important
safety
instructions
• Listen at reasonable volumes for reasonable
periods of time.
• Be careful not to adjust the volume
continuously upwards as your hearing adapts.
• Do not turn up the volume so high that you
can't hear what's around you.
• You should use caution or temporarily
discontinue use in potentially hazardous
situations.
• Excessive sound pressure from headphones
and headphones can cause hearing loss.
• Using headphones with both ears covered
while driving is not recommended and may be
illegal in some areas.
• For your safety, avoid distractions from music
or phone calls while in traffic or other
potentially dangerous environments.
Danger
To avoid hearing damage, limit the time you
use headphones at high volume and set the
volume to a safe level. The louder the volume,
the shorter the safe listening time is.
Hearing safety
General information
To avoid damage or malfunction:
Caution
Do not expose headphones to excessive heat.
Do not drop your headphones.
Headphones shall not be exposed to dripping or
splashing. (Refer to the IP rating of speci�c
product)
Do not allow your headphones to be submerged
in water.
Do not charge your headphones when the
connector or socket is wet.
Do not use any cleaning agents containing
alcohol, ammonia, benzene, or abrasives.
Use a clean, damp cloth to clean your
headphones - especially the sound conduits and
the microphone holes - regularly and avoid
buildup of substances such as sweat or earwax.
If any sweat or water droplets are left in the
sound conduits, air holes or microphone holes,
the sound level will temporarily drop or cut out
entirely. This is not a malfunction. Use a soft,
damp cloth to dry the headphones thoroughly.
Alternatively, remove the earbud tips, turn the
sound conduits downward and gently tap the
headphones about �ve times on a dry cloth or
similar to remove any water collected inside.
Be sure the headphones are completely dry
before charging and using. Avoid using
disposable alcohol pads or other substances for
cleaning.
The integrated battery shall not be exposed to
excessive heat such as sunshine, �re or the like.
Danger of explosion if battery is incorrectly
replaced. Replace only with the same or
equivalent type.
To achieve the speci�c IP rating, the charging slot
cover must be closed.
Disposal of a battery into �re or a hot oven, or
mechanically crushing or cutting a battery, can
result in an explosion.
Leaving a battery in an extremely high
temperature surrounding environment can result
in an explosion or the leakage of �ammable
liquid or gas.
A battery subjected to extremely low air pressure
may result in an explosion or the leakage of
�ammable liquid or gas.
Replacement of a battery with an incorrect type
risks severely damaging the headphones and the
battery (for example, in the case of some lithium
battery types).
If the headset is not used for a long time, the
rechargeable battery will begin to lose its charge.
To avoid this loss, please fully charge the battery
at least once every three months.
To avoid risk of �re, the equipment is supplied
only by external power source which output shall
comply with PS1 (with output capacity less than
or equal to 15W).
Be sure to observe the following guidelines when
using your headphones.
2 Your Open-Ear
True Wireless
Headphones
What's in the box
Congratulations on your purchase, and welcome to
Philips! To fully bene�t from the support that
Philips offers, register your product at
www.philips.com/support.
With these Philips Open-Ear True Wireless
Headphones you can:
• Enjoy convenient wireless hands free calls
• Enjoy and control music wirelessly
• Switch between calls and music
3 EN
Philips open-ear true wireless headphones
Philips TAQ4000
Global warranty
Safety lea�et
Quick start guide
Headphones
TAQ4000
www.philips.com/welcome
Overview of your
headphones
3 Get started
Charge the battery
Charging case
Connect one end of the USB-C cable into the
charging case and the other end into the power
source.
Before using your headphones, place them in the
charging case and charge the battery for 2.5 hours
to ensure optimal battery capacity and lifetime.
Finish your call before charging. Connecting the
headphones to charge will power them off.
If the headphones are not used for a long time,
the rechargeable battery will gradually lose its
charge. To prevent this, please fully charge the
battery at least once every three months.
Note
The charging case serves as a portable backup
battery for charging the headphones. When
fully charged, it can recharge the headphones
up to three times.
Tip
Earpieces LED indicator
Multi-function touch (MFT)
Adjustable ear-hook
Charge case LED indicator
USB-C charging slot
4
5
1
2
3
4
5
4 EN
1
2
P1
P2
P3
P4
3
Headphones
Normally, a full charge takes 2.5 hours (for both
the headphones and the charging case) using a
USB cable.
Please set the earhook to position 1（P1) before
placing headphones into the charging case.
Only then will they charge properly, and the
white LED will light up for 2 seconds.
Tip
5 EN
Battery is replaceable. Follow the steps below to
change the battery.
1. Use a proper tool to remove the screw covers
from bottom of the charging case, then use a
cross-head screwdriver to remove the screws.
Replace the battery
2. After removing the screws, separate the
bottom cover from the case using a dedicated
pry tool or a proper tool.
3. Disconnect the battery connector, then remove
the battery and replace it with a new one.
• The white LED indicators on both the
headphones and the charging case will light up for
2 seconds. The charging case will then begin
charging the headphones.
Remove the insulating �lms from the headphones,
then place the headphones back into the charging
case.
How to wear
Pairing for the �rst time
1. Identify the left and right earbuds.
2. Hook the headphones over your ears and
adjust them for comfort.
3. Rotate the ear hook to a position between P1
and P4 until a secure and stable �t is achieved.
6 EN
1. Make sure that the headphones are
fully charged and powered off.
2. Open the charging case and take out
the headphones. The headphones will
automatically enter pairing mode and
are ready to connect to a Bluetooth
device (e.g. a mobile phone).
3. Turn on the Bluetooth function on your
Bluetooth device.
4. Select the “Philips TAQ4000” from the
list of available devices (refer to your
device’s user manual if needed).
The following example shows you how to pair
the headphones with your Bluetooth device.
1. Turn on the Bluetooth function on your
device and select Philips TAQ4000.
2. If prompted, enter the headphones’
password “0000” (four zeros). For devices
featuring Bluetooth 3.0 or higher, no
password is required.
After powering on, if the headphones can not
�nd any previously connected Bluetooth device,
please put them into pairing mode (press and
hold the MFT buttons on both the right and left
earpieces simultaneously for 5 seconds).
Headphones will automatically power off after 3
minutes of Bluetooth inactivity. Actual timing
may vary by usage conditions.
Note
The earhooks can be adjusted to four distinct
positions to ensure a secure �t.
P1 P2
P3
P4
ON
Bluetooth
Philips TAQ4000 Connected
Mono Mode (Single Earpiece Use)
For mono use, remove either the right or left
earpiece from the charging case. The earpiece
will power on automatically.
Remove the second earpiece from the charging
case. The earpieces will pair with each other
automatically.
Note
The headphones can store up to 4 devices in
memory. If you pair more than 4 devices, the
earliest paired device will be replaced by the
new one.
Note
Pairing with another
Bluetooth device
7 EN
To pair with another Bluetooth device, put the
headphones into pairing mode again. Press and
hold the MFT buttons on both the right and left
earpieces simultaneously for 5 seconds, then
connect to the second device following the normal
pairing process.
App download
Scan the QR code or search 'Philips Headphones'
in the Apple App Store or Google Play to
download the app.
The Philips Headphones App puts you in control
of your listening experience, allowing you to
customize the sound so your music and calls
always match your preferences.
Get Connected
philips.to/headapp
Note
When streaming audio from Device 1, an
incoming call from Device 2 will automatically
pause playback on Device 1. The call will then
be routed to the headphones. After the call
ends, playback from Device 1 will resume
automatically.
Multipoint connection
Pairing
• Pair the headphones with 2 devices, e.g. mobile
phone and notebook.
Switch between devices
• At anytime, you can only listen to music from one
device. Another device can be used for phone call.
• Pause the audio on one device and then start to
play audio from the another device.
05" 05"
4 Use your
headphones
Connect your headphones
to a Bluetooth device
If you turn on Bluetooth on your device after
powering on the headphones, you will need to
manually connect the headphones through the
device’s Bluetooth menu.
Tip
On some Bluetooth devices, the connection may
not occur automatically. In this case, go to the
Bluetooth menu on your device and connect the
headphones manually.
Note
A tone will sound when the volume reaches the
maximum level.
Note
8 EN
Voice Assistant
OperationTask MFT
Right
earpiece
Trigger Voice
Assistant
Press and hold
until a beep is
heard, then
keep holding.
Right
earpiece
Stop Voice
Assistant
Single tap
Task
Turn the
headphones on
Turn the
headphones
off
Power on/off
MFT Operation
Manage your calls and
music
Music control
Play or pause
music
Next track Right
earpiece
Left
earpiece
Triple tap
Previous track Triple tap
Adjust volume + Tap once then
long touch
Right
earpiece
Double tap
Task MFT Operation
Call control
Pick up call
Hang up/
Reject call
Right/Left
earpiece
Double tap
Right/Left
earpiece
Single tap
Task
MFT
Operation
Right
earpiece
Adjust volume - Tap once then
long touch
Left
earpiece
The headphones will automatically
reconnect to the most recently
connected Bluetooth device.
If that device is not available, they will
attempt to reconnect to the previously
connected device.
1. Turn on Bluetooth on your device.
2. Remove the earpieces from the charging
case.
Take headphones
out of the
charging case
Put headphones
back into the
charging case
1. On your Bluetooth device, open the
Bluetooth menu and remove Philips
TAQ4000 from the device list.
2. Turn off the Bluetooth function on your
device.
3. Remove the headphones from the charging
case. Tap the MFT button on either the
right or left earpiece once, then press and
hold it for 5 seconds.
4. Put the headphones back to the charging
case.
5. Follow steps in “Pairing for the �rst time.”
6. Pair the earpieces with your Bluetooth
device, select Philips TAQ4000.
5 Reset the
headphones
If you experience pairing or connection issues,
follow the steps below to reset the headphones to
factory default settings.
9 EN
Charging case LED
indicator status
When charging Indicator
Charging in progress
Fully charged White LED lights off
White LED lights up
Battery low
Relatively adequate
battery
White LED quickly
�ashes for 4 cycles
White LED lights up for
2 seconds
Headphones back to
charging case
Indicator
05"x1
7 Notice
Hereby, TP Vision Europe B.V. declares that the
product is in compliance with the essential
requirements and other relevant provisions of RED
Directive 2014/53/EU and UK Radio Equipment
Regulations SI 2017 No 1206. You can �nd the
Declaration of Conformity on
www.philips.com/support.
Declaration of conformity
Disposal of your old
product and battery
Your product is designed and manufactured with
high quality materials and components which can be
recycled and reused.
This symbol on a product means that the product is
covered by European Directive 2012/19/EU.
This symbol means that the product contains
batteries covered by European Regulation (EU)
2023/1542 which cannot be disposed of with normal
household waste. Inform yourself about the local
separate collection system for electrical and
electronic products and batteries. Follow local rules
and never dispose of the product and batteries with
normal household waste. Correct disposal of old
products and batteries helps prevent negative
consequences for the environment and human
health.
10 EN
6 Technical data
• Music play time : 8+28 hours
Charging time: 2.5 hours
• Lithium-ion battery 70 mAh on each
earpiece, Lithium-ion battery
720 mAh on charging case
• Bluetooth version: 6.0
• Compatible Bluetooth pro�les:
- HFP (Hands-Free Pro�le)
- A2DP (Advanced Audio Distribution
Pro�le)
- AVRCP (Audio Video Remote
Control Pro�le)
• Supported audio codecs: SBC
• Frequency range: 2.4-2.4835 GHz
• Transmitter power: < 10 dB
• Operating range: Up to 10 meters
(33 feet)
• USB-C port for charging
• Low battery warning: available
• Fast charging time: 10 mins charging gives
1 hour playing
Speci�cations are subject to change without
notice.
Battery life of playtime is approximate and may
vary depending on application condition.
Note
Remove the integrated
battery
If there is no collection/recycling system for
electronic products in your country, you can protect
the environment by removing and recycling the
battery before disposing of the headphones.
• Make sure the headphones are
disconnected from the charging case before
removing the battery.
• Make sure the charging case is disconnected
from the USB charging cable before
removing the battery.
11 EN
Environmental information
All unnecessary packaging has been omitted.
Your system consists of materials which can be
recycled and reused if disassembled by a
specialized company. Please observe the local
regulations regarding the disposal of packaging
materials, exhausted batteries and old
equipment.
Notice of compliance
The device complies with the FCC rules, Part 15.
Operation is subject to the following two
conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
FCC rules
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses and
canradiate radio frequency energy and, if not
installed and used in accordance with the
instruction manual, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between equipment
and receiver
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected
• Consult the dealer or an experienced radio/TV
technician for help
12 EN
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment.
This transmitter must not be co-located or
operating in conjunction with any other antenna
or transmitter.
Canada:
This device contains licence-exempt
transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development
Canada’s licence- exempt RSS(s). Operation is
subject to the following two conditions: (1) this
device may not cause harmful interference, and
(2) This device must accept any interference
received, including interference that may cause
undesired operation of the device.
CAN ICES (B)/NMB (B)
IC Radiation Exposure Statement:
This equipment complies with Canada radiation
exposure limits set forth for uncontrolled
environments.
This transmitter must not be co-located or
operating in conjunction with any other antenna
or transmitter.
Avis de conformité
Cet appareil satisfait aux règlements de la FCC
partie 15 du Code of Federal Regulations. Son
fonctionnement est assujetti aux deux conditions
suivantes :
1. Cet appareil ne doit pas causer
d’interférence préjudiciable et
2. l’appareil doit accepter toute interférence
reçue, y compris les interférences qui
peuvent causer un fonctionnement non
désiré.
Caution:
The user is cautioned that changes or
modi�cations not expressly approved by the
party responsible for compliance could void the
user's authority to operate the equipment.
Règlement de la FCC
Cet équipement a été testé et jugé compatible
avec les limites s’appliquant aux appareils
numériques de la classe B, conformément à
l’article 15 du règlement de la FCC. Ces limites ont
été dé�nies pour fournir une protection
raisonnable contre les interférences nuisibles
dans le cadre d’une installation résidentielle. Cet
équipement génère, utilise et peut émettre de
l’énergie radiofréquence et, s’il n’est pas installé
ni utilisé conformément aux instructions, peut
causer des interférences gênantes pour les
communications radio.
Rien ne garantit toutefois que des interférences
ne surviendront pas dans une installation
particulière. Si cet équipement cause des
interférences nuisibles pour la réception de la
radio ou de la télévision, ce qui peut être
déterminé en mettant l’équipement hors tension
puis sous tension, l’utilisateur devra essayer de
corriger ces interférences en effectuant une ou
plusieurs des opérations suivantes :
• Déplacez l’antenne de réception.
• Augmentez la distance entre l’équipement et
le récepteur.
• Branchez l’équipement à une prise d’un circuit
autre que celui sur lequel le récepteur est
branché.
• Consultez le détaillant ou un technicien de
radiotélévision expérimenté.
Canada :
Le présent appareil est conforme aux CNR
d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout
brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le
fonctionnement.
CAN ICES (B)/NMB (B)
Déclaration d’IC sur l’exposition aux radiations:
Cet équipement est conforme aux limites
d’exposition aux radiations dé�nies par le Canada
pour des environnements non contrôlés.
Cet émetteur ne doit pas être installé au même
endroit ni utilisé avec une autre antenne ou un
autre émetteur.
9 Trademarks
The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth SIG,
Inc. and any use of such marks by MMD Hong
Kong Holding Limited is under license. Other
trademarks and trade names are those of their
respective owners.
8 Frequently
asked
questions
My Bluetooth headphones do not turn on.
The battery level is low. Charge the headphones.
I cannot pair my Bluetooth headphones
with my Bluetooth device.
The Bluetooth is disabled. Enable the Bluetooth
feature on your Bluetooth device and turn on the
Bluetooth device before you turn on the
headphones.
Pairing does not work.
• Put both headphones into charging case.
• Make sure you have disabled the Bluetooth
function of any previously connected
Bluetooth devices.
• On your Bluetooth device, delete “Philips
TAQ4000” from the Bluetooth list.
• Pair your headphones (see ‘Pairing for the �rst
time’ on page 6).
The Bluetooth device cannot �nd the
headphones.
• The headphones may be connected to a
previously paired device. Turn off the
connected device or move it out of range.
• Pairing may have been reset or the
headphones have been previously paired with
another device. Pair the headphones with the
Bluetooth device again as described in the
user manual. (see ‘Pairing with another
Bluetooth device’ on page 7).
My Bluetooth headphones are connected to a
Bluetooth stereo-enabled mobile phone, but
music only plays on the mobile phone speaker.
Refer to the user manual of your mobile phone.
Select to listen to music through the headphones.
The audio quality is poor and a crackling noise
can be heard.
• The Bluetooth device is out of range. Reduce
the distance between your headphones and
Bluetooth device, or remove obstacles
between them.
• Charge your headphones.
The audio quality is poor when streaming from a
mobile phone is very slow or streaming does not
work at all.
Make sure your mobile phone not only supports
(mono) HFP but also supports A2DP and is BT4.0x
(or higher) compatible (see ‘Technical data’ on
page 10).
Clean your headphones regularly.
• Use a clean, damp cloth to clean your
headphones - especially the sound conduits
and the microphone holes - regularly and
avoid buildup of substances such as sweat or
earwax.
• If any sweat or water droplets are left in the
sound conduits, air holes or microphone
holes, the sound level will temporarily drop or
cut out entirely. This is not a malfunction. Use
a soft, damp cloth to dry the headphones
thoroughly. Alternatively, remove the earbud
tips, turn the sound conduits downward and
gently tap the headphones about 5 times on
a dry cloth or similar to remove any water
collected inside.
• Be sure the headphones are completely dry
before charging and using. Avoid using
disposable alcohol pads or other substances
for cleaning.
Charge your headphones regularly.
If the headphones are not used for a long time,
the rechargeable battery will begin to lose its
charge. To avoid this loss, please fully charge the
battery at least once every three months.
13 EN
Bluetooth
UM_TAQ4000_97_EN_V1.0
MMD Hong Kong Holding Limited. All rights reserved. Speci�cations are subject to change without notice. Philips
and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.
This product has been manufactured by and is sold under the responsibility of MMD Hong Kong Holding Limited
or one of its affiliates, and MMD Hong Kong Holding Limited is the warrantor in relation to this product. All other
company and product names may be trademarks of its respective companies with which they are associated.
