INVISIBLE SERIES IS10-2W SUBWOOFER
INSTALLATION MANUAL
2
IMPORTANT SAFETY INSTRUCTIONS
This product is intended to be installed by professional
AV integrators and installers only. This product manual
is intended to serve as a general guideline for most
applications. It is the installer’s responsibility to ensure
this product is installed in accordance with local
building codes and regulations. Consult a local authority
for specific requirements, regulations, and building
codes of the jurisdiction in which this product is to be
installed.
READ THIS DOCUMENT IN ITS
ENTIRETY BEFORE ATTEMPTING USE
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Clean only with a dry cloth.
6. Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
7. Do not install near a heat source such as radiators,
heat registers, stoves, fireplaces, or other apparatus
(including amplifiers) that produce heat.
8. Only use attachments/accessories specified by
Sonance.
9. Refer all servicing to qualified service personnel.
INVISIBLE SERIES SUBWOOFER
IS10-2W
TABLE OF CONTENTS
2 Important Safety Instructions & Box Contents
3 Product Description & Features
4 Product Preparation & Planning
5 Project Management
6 Example Checklist
7 Installation - Framing Detail
8 Installation - Drywall Detail
9 Finish Guidelines
10 Finishing Instructions
13 Technical Specifications
14 FAQ
15 Technical Assistance & Service
16 Warranty
Scan QR code for installation video.
For technical support call
(949) 492-7777 or visit
www.sonance.com/in-wall-in-ceiling/
invisible-series
BOX CONTENTS
(1) Invisible Series Speaker with Cutout Template
(2) Wire Nuts
(28) Stainless Steel Screws
(4) 1/16” (1.6mm) Shims
(4) 1/8” (3.18mm) Shims
FRONT VIEW BACK VIEW
3
PRODUCT DESCRIPTION
The Sonance Invisible Series IS10-2W Subwoofer
features Motion Flex Technology offering a suite of
advancements in speaker engineering that delivers
unparalleled acoustic performance and installation
enhancements that allow a wider range of applications
with more consistent results. Together these
performance and installation improvements redefine
what is possible from an invisible subwoofer.
This line of full-range speakers and woofers incorporate
Wave Flex drive units, glass-fiber Air Flex woofers, and
acoustically-isolated baffles, allowing for up to 180
degrees of smooth off-axis response.
The innovative Sonance DISC System enables non-
destructive measurement of the finish thickness for
consistent and repeatable installation results.
Sonance DSP amplifier presets should be used to
maximize the performance of any Invisible Series system.
FEATURES
• Compatible with 1/2” (12.5mm) and 5/8” (15mm)
drywall using included shims. Supply your own
shims for thicker substrates
• Finish-up-to or finish-over with up to 1/16” (1.5mm)
flexible topping compound or finish material
• 180 degree hemispherical dispersion (IS10-2W)
• Embedded depth discs allow the installer to verify
the finish material thickness with the optional DG-1
DISC System Depth Gauge (SKU 93491)
• The IS10-2W sound-isolating enclosure provides up
to 20dB reduction of sound transferred to adjacent
spaces
• The IS10-2W is protected by integrated poly fuses
which protect the transducer from over-current
• 15 year limited warranty
Mounting points for
attachment to framing
Paper facing to ensure
finishes over the speaker and
surrounding drywall dry at
the same rate
0.02” (0.5mm) beveled edge
allows for seamless joints
Sonance DISC system. Four
steel discs embedded behind
the speaker diaphragm for
accurate finish thickness
measurement
12” (305mm) speaker lead
FRONT VIEW
BACK VIEW
SIDE VIEW
4
PRODUCT PREPARATION
AMPLIFIER SELECTION
Sonance recommends using one unbridged channel of
a Sonance DSP Amp using amp-specific IS10-2W DSP
filter (DSP 2-750 for Max Output; DSP 2-150 for -2.2dB
Output; DSP 8-130 for -3.5dB Output). Sonance DSP
Amplifiers are rated down to 4 ohms and are stable to 2
ohms. Never run more than two IS10-2W subwoofers in
parallel on one amplifier channel.
WIRE GAUGE - 8 OHM SYSTEMS
When using the product in an 8 ohm (low impedance)
system, the total wire resistance should be less than 10%
of the speaker impedance. The speakers are nominally
6 ohms impedance, so your total wire resistance should
be no more than 0.6 ohms. In simple terms, the extra
resistance from the wire will have a very negative affect
on the sound quality of the speaker. The sound can
be less dynamic, definition of bass frequencies can be
reduced, and in extreme cases, the high frequencies
can be attenuated. Amplifier power is also wasted in the
wire, reducing the maximum output level of the system.
Please refer to the chart below when deciding on the
appropriate wire gauge for your installation.
SPEAKER LOCATIONS
Invisible Series full-range speaker models (IS6, IS8, IS10)
have a 170 degree hemispherical dispersion pattern.
The IS10-2W subwoofer has a 180 degree hemispherical
dispersion pattern. This allows for a wide range of
applications and installation locations.
The IS10-2W should only be wall mounted. Ensure that
the speaker will not be covered by cabinetry, draperies,
art, crown molding or anything that could cover or
puncture the speaker. Ensure that the back of the
speaker has clearance and will not be adjacent to other
building systems such as electrical, HVAC, pipes, fire
sprinklers or others that could violate local building
codes or adversely effect sound quality.
WIRE RESISTANCE IN OHMS VS. LENGTH OF CABLE RUN
DISTANCE
50’
15.2m
100’
30.5m
150’
45.7m
200’
61m
250’
76.2m
300’
91.4m
20 GAUGE 0.86 1.73 2.59 3.45 4.32 5.18
18 GAUGE 0.65 1.30 1.94 2.59 3.24 3.89
16 GAUGE 0.43 0.85 1.28 1.71 2.14 2.56
14 GAUGE 0.27 0.54 0.81 1.08 1.35 1.62
12 GAUGE 0.17 0.34 0.51 0.68 0.85 1.02
INSTALLATION ACCESSORIES
The use of space savers and preconstruction zip
rings will assist in better coordination of trades and is
recommended for the best result. Space savers are a
great way to reserve the precise dimensions and location
of your Sonance Invisible Series speakers during the
construction phase and will protect your speaker wire
from getting lost within the wall cavity. The space saver
allows you to delay the installation of the actual invisible
speaker to just prior to the finishing stage. This reduces
the risk of damage or theft of speakers on the job site. If
your project calls for large quantities of invisible speakers,
you may use our preconstruction zip ring brackets as an
easy guide for getting the perfect drywall cutout using a
drywall zip tool. These can be installed in conjunction with
the space savers or on their own and are to be used when
drywall will be laid up directly over speaker locations. Zip
rings are made-to-order, so please contact your Sonance
representative for bulk pricing and availability.
NEW CONSTRUCTION
The IS10-2W Subwoofer will fit into a standard 16” on
center framed wall. Note the following best practices:
1. Use the speaker template to create the proper space
for the subwoofer.
2. Screws should be used instead of nails for the
subwoofer location as nails can loosen over time.
INSTALLING THE SPEAKER
These are key tips for installing the subwoofer.
• Do not remove the back box of the subwoofer
• Install the speaker with the included stainless-steel
screws
• Do not add a screw at the center location above the
speaker wire strain relief. Wire damage can occur
from the screw.
LISTENING TEST
These are key tips for testing the subwoofer.
• Allow construction adhesive to dry before energizing
the subwoofer
• During listening testing prior to mudding, listen for
buzzes, squeaks, and chuffing
• Fix noise problems before drywall mud is applied
• Let the subwoofer play at a moderate to high level for
30 minutes to allow possible noises to be discovered
SPACE SAVER PART NUMBERS
IS-SAVER-S IS6 93492 4-pack
IS-SAVER-M IS8/IS8T/IS10W 93493 4-pack
IS-SAVER-L IS10 93494 4-pack
IS-SAVER-XL IS15W 93495 Each
5
PROJECT MANAGEMENT
Follow the installation instructions in this manual
precisely to ensure outstanding speaker performance
and true invisibility. To accomplish this flawlessly
every time requires project management and close
coordination with the drywall and finish trades along
with the General Contractor and sometimes even the
client. Here are some best practices that will prevent
unmet expectations and expensive rework:
DRYWALL
The stud bays above and below the subwoofer cutout
as well as the stud bays on either side of the subwoofer
cutout should have construction adhesive added to
front and back of studs when attaching drywall. Drywall
can loosen over time and create buzzing and slapping
noises. In addition to the construction adhesive, screws
must be used instead of nails. Screws should be placed
every four inches around the subwoofer opening and
every six inches for the stud bays on either side of the
subwoofer cutout. Do not have a drywall joint at the
IS10-2W location. Use studs to support any drywall joint
near the IS10-2W. Place construction adhesive on the
bottom plate as well to prevent air leaks and chuffing
sounds.
FINISH MATERIALS
Prior to speaker installation, verify that the topping
compound and final finish are flexible materials (slow-
setting drywall mud/topping compound, wallpaper,
acrylic-based Venetian plaster, thin wood veneer) and
will not exceed 1/16” (1.5mm).
Our recommended target for optimal performance
is between 3/64”-1/16” (1.0-1.5mm) of topping
compound. Sound quality and installation durability
will be adversely effected if too much topping
compound is applied. For wood veneer finishes, use
only 20mil (0.5mm) veneer with paper backing.
Do not use hard-setting or stiff materials over the
surface of invisible speakers, such as fast-setting
drywall mud (“hot mud”), genuine Venetian plaster,
stucco, metal panels, tile, etc.
• After IS speakers are connected and screwed in but
before any drywall mudding, taping, or finishing
has started, schedule a walk-through with the client
(or client’s representative), the General Contractor,
and the finish manager. Listen to every speaker
for a couple minutes. This is the best opportunity
to discover any anomalies or issues with invisible
speaker performance.
• All in attendance should sign off on audio
performance, speaker-by-speaker and room-by-
room. Prepare a checklist like the example below
and ask all parties to sign and date, acknowledging
that the Sonance IS speakers perform to everyone’s
expectations.
• Review all installation steps and processes with the
finish manager, emphasizing to cover the speakers
with only enough flexible material to make the
speakers disappear and no more. This typically
ends up being our recommended target of 3/64”-
1/16” (1.0-1.5mm). Also emphasize the maximum of
1/6” (1.5mm) finish thickness. Review our guidelines
for recommended materials on page 4 and 14 with
the finish manager. Construction adhesive must be
used between drywall and studs.
• Use the Sonance DISC system and DG-1 depth
gauge (SKU 93491) to validate the finish thickness. It
is helpful to lend the gauge to the finish manager
so that it can be used during the actual process.
• Once the finish material has completely dried,
perform another room-by-room listening check of
each speaker. If the speakers do not sound similar
to the performance you heard prior to finishing,
it is likely that the finish thickness exceeds the
maximum of 1/16” (1.5mm). Now is the time to
correct this by removing material.
• Remember: once the flooring is installed and the
furniture is in place, it is too late to remove excess
finish material from the Sonance IS speakers
without significant cost, cleanup, and/or complexity.
Effective project management, sign-offs, and proactive
communication with the trades will prevent unexpected
results and provide consistent, beautiful installs that
wow the client and end-users.
6
SONANCE INVISIBLE SPEAKERS AUDIO PERFORMANCE SIGN-OFF CHECKLIST
PROJECT NAME ______________________ ROOM # ____ ROOM DESCRIPTION ___________________________________________
Model Serial #
PRE-Finishing
Audio Test Approval
Measured Finish
Thickness
POST-Finishing
Audio Test Approval
Speaker 1
¨
mm
¨
Speaker 2
¨
mm
¨
Speaker 3
¨
mm
¨
Speaker 4
¨
mm
¨
Speaker 5
¨
mm
¨
Speaker 6
¨
mm
¨
Audio Test Approval Signatures:
Date:
EXAMPLE CHECKLIST
7
16” (406mm)
on-center
INSTALLATION DETAIL - 16.1” (409MM) ON-CENTER
IS speaker
Drywall
Topping compound
or other flexible
finish material
Included stainless
steel screws
Included 1/8” (3mm) shims.
Install around full perimeter
of speaker.
1/2” (12.5mm)
Drywall
5/8” (15mm)
Drywall
Framing support
(above & below speaker)
Face block orientation
to prevent interference
with speaker wire.
Framing
16.1” (409mm)
On-Center
16.1” (409mm)
On-Center
Screw every
4” (102mm)
8
PRE-FINISHING TESTING
GUIDELINES
Once a finish is applied to an invisible speaker, it will
be too late to go back and fix any audio connection
or installation problems.
INSTALLATION FIT TEST
Lightly place a straight edge across the face of the
speaker to verify that the diaphragm of the speaker
is co-planar with the surrounding drywall and has
been installed correctly. Adjust shims if necessary. It
is normal for the beveled edge of the speaker to be
recessed from adjacent drywall.
AUDIO TEST
Connect a high-quality audio source and Sonance
DSP amplifier (in 8 ohm mode) to the installed
IS10-2W subwoofer. Ensure the correct EQ preset is
applied using SonArc software. Adjust the output
for a moderate volume level consistent with how
the speakers will be used in the space. Play music
to check for overall fidelity and listen for any buzzes
or rattles. We also recommend a slow tone sweep
from 20Hz to 500Hz for subwoofers and 20Hz to
5kHz for full-range speakers to help pinpoint any
buzzing that could be caused from loose studs/
screws/drywall, cable vibration, or rattling of outlets,
lighting components, construction fixtures, etc.
Fix any installation or audio issues before moving on
to the next steps.
We highly recommend active project management
practices as described on page 5-6. Only after
passing these testing guidelines should you
proceed to the finishing stage.
IS10-2W FINISH THICKNESS
GUIDELINES
Sound quality and installation durability will be
adversely effected if finish materials are applied too
thick.
TOTAL FINISH THICKNESS FOR OPTIMAL
PERFORMANCE OF IS10-2W SUBWOOFER:
Apply the absolute minimum finish necessary to
make the speaker totally invisible. Typically 3/64”
(1mm) or less.
MAXIMUM TOTAL FINISH THICKNESS
FOR IS10-2W SUBWOOFER:
1/16” (1.5mm)
Validate finish thickness using the Sonance DG-1
depth gauge (SKU 93491).
Do not use hard-setting or stiff materials over the
surface of invisible speakers, such as fast-setting
drywall mud (“hot mud”), genuine Venetian plaster,
stucco, metal panels, tile, etc. Use only flexible
materials to finish invisible speakers such as
lightweight drywall topping compound.
When using flexible sheet materials such as
wallpaper or veneer, ensure that the total thickness
of any drywall compound, adhesives, and the
finishing substrate itself does not exceed 1/16”
(1.5mm). For wood veneer finishes, use only 20mil
(0.5mm) veneer with paper backing.
9
FINISHING INSTRUCTIONS
NOTE: Drywall finishes can range in various levels
of smoothness. For invisible speaker installations,
we recommend at least a level four finish where
drywall seams are all feathered out and sanded. For
best results, we recommend a level five finish where
the entire wall plane is skim-coated and sanded for
smooth consistency.
1. Fill the gap between speaker and drywall with 20
minute fast-setting joint compound (“hot mud”).
2. Feather all edges.
3. Allow hot mud to set slightly before applying mesh
tape.
4. Place mesh tape over the drywall seams. Overlap
tape slightly.
5. Do not tape over the raised portion of the speaker.
6. Allow hot mud to fully cure and harden.
10
7. Once hot mud has fully cured, cover joints with
slow-setting compound.
RECOMMENDED DRYWALL COMPOUNDS
STEP 1
Filling gaps
20-minute All-Purpose Joint
Compound (“Hot Mud”)
STEP 7
Covering joints
Slow-setting Lightweight All-
Purpose Joint Compound
STEP 10, 14
Covering the speaker
Slow-setting Lightweight Easy-
Sand Topping Compound
NOTE: DO NOT use fast-setting drywall compound
(“hot mud”) to cover the speaker; it is not flexible
enough to provide a durable finish for invisible
speakers. Instead we recommend a lightweight all-
purpose joint compound to cover joints and feather
up to the surface of the speaker. Lightweight, easy-
sand topping compound should be used for covering
the speaker.
IMPORTANT: If a perfectly flat finish is achieved
at this point, you may opt to proceed to the
priming and painting phase. This is what we refer
to as a “Finish Up To” installation. In this case, we
recommend multiple layers of paint to achieve a
shadow-less, even blending of color.
We highly recommend a “Finish Over” process
where an additional skim coat is applied over the
entire speaker and blended into the surrounding
wall plane. A Finish Over process typically takes less
time to complete versus Finish Up To because fewer
layers of paint are needed. And with the skim coat
over the entire surface of the speaker and wall, it’s
much easier to achieve perfect invisibility.
8. Feather all surfaces around the joints and up to the
raised portion of the speaker diaphragm.
9. Allow first coat to fully cure. This can take 12–24 hours.
10. Apply a second coat of topping compound covering
the entire surface of the speaker and all adjoining
surfaces.
11
11. Compound buildup on the active surface of the
speaker should not exceed 1/16” (1.5mm).
12. Detail the compound to minimize tool marks.
13. Allow each layer to fully cure. This can take 12–24
hours.
14. Build more coats as necessary to achieve desired
finish. Each successive coat should be thinner than
the last. The final coat should be a very light skim
coat application.
15. After final coat is applied and has dried, use a
manual pole sander or block sander on entire wall
(do not use a power sander as this could damage
the surface of the speaker). Be careful not to sand
down into the surface of the speaker. This could
damage the paper which makes perfect blending
very difficult to achieve. Wall surface should show no
signs of a speaker.
16. Validate the finish thickness using the Sonance
DISC system and DG-1 depth gauge (SKU 93491).
17. The final step is to once again perform an audio
test. Listen to each speaker and verify that audio
quality and performance have not significantly
changed since your initial listening test just prior to
the finishing stage. Now is the best time to fix any
audible anomalies or surface imperfections.
After listening validation, your Sonance Invisible
speaker installation is now complete. From this
point, follow your normal method for final finishing
with flexible materials such as paint, wallpaper,
veneer, and so on.
12
IS10-2W SPECIFICATIONS
SKU 93482
Air Flex Woofer 592in² (3819cm²) air pulse diaphragm
15” (381mm) glass-fiber woofer
Frequency Response (±3dB) 30Hz–250Hz
Nominal Impedance (ohms) 6
Power Handling (RMS) 250W
Sensitivity (2.83V/1m) 93dB
Dispersion 180º hemispherical
Overload Protection One self-resetting poly switch
Dimensions (WxHxD) 16.1” x 42.8” 3.86” (409mm x 1087mm x 98mm)
Mounting Depth 3.39” (86mm)
Shipping Weight 72.3lbs (32.8kg) / Each
13
FREQUENTLY ASKED QUESTIONS
The IS10-2W should NOT be mounted into ceiling
applications. Ceiling placement could lead to long term
sagging of the diaphragm.
CAN THESE BE USED OUTSIDE?
Sonance invisible speakers are not outdoor rated and
should not be used outside.
CAN THESE BE USED IN HIGH HEAT OR HIGH
HUMIDITY APPLICATIONS?
Invisible speakers should not be directly exposed
to high heat or humidity. However you may use
finishing materials that are rated for high heat and
humidity exposure, provided that they form a barrier
that prevents exposure to the speakers. We highly
recommend you perform a mock-up trial of the finish
materials, speaker, and environment to validate the
performance long-term.
WHAT FINISH MATERIALS CAN I USE WITH INVISIBLE
SPEAKERS? CAN THESE BE COVERED WITH
WALLPAPER OR WOOD VENEER?
Use flexible materials such as: slow-setting, lightweight
drywall compounds, wallpaper, wood veneer, vinyl
veneer, acrylic-based venetian plaster.
ARE THERE MATERIALS THAT SHOULD NOT BE USED
TO COVER THE SPEAKERS?
Any material that is stiff, inflexible, or exceeds 1/16”
(1.5mm) in total thickness over the speaker diaphragm
such as tile, metal sheet, stone veneer, true Venetian
plaster, stucco, etc. These are not compatible with
invisible speakers. The stiffness of materials like these
restrict movement and result in lack of bass and muffled
sound.
HOW MUCH FINISH MATERIAL CAN GO OVER THE
SPEAKER?
We recommend 1.0mm to 1.5mm for optimal
performance. The maximum limit is 1/16” (1.5mm).
HOW CAN I TELL HOW MUCH FINISH MATERIAL IS
COVERING THE SPEAKER?
Use the Sonance DG-1 depth gauge (SKU 93491) to
measure actual finish thickness covering Sonance
invisible speakers.
WHAT IS THE DISC SYSTEM?
The Sonance DISC System provides a highly accurate
method for non-destructively quantifying the thickness
of a finish applied on top of a Sonance invisible speaker
diaphragm. The Sonance DG-1 handheld depth gauge
uses a magnetic sensor to measure the distance
between the top of the finished speaker and steel
discs embedded in all four corners behind the speaker
diaphragm of Sonance Motion Flex Invisible Speakers.
WHAT IF I ADD TOO MUCH FINISH MATERIAL?
Prior to the final finishing stage (such as painting), sand
down the wall surface and measure the finish thickness
using the DG-1 depth gauge. Repeat as necessary until
you measure 1.5mm or less. We recommend 1.0mm and
1.5mm for optimal performance.
IS THERE A BENEFIT TO “FINISH UP TO” RATHER
THAN “FINISH OVER”?
There is no practical benefit to a Finish Up To style
finish. In fact, we recommend Finish Over because it
typically takes less installation time and results in a more
seamless, shadowless final finish. Furthermore, the
IS10-2W is optimized for about 1.0mm to 1.5mm of finish
material for best performance.
WHAT HAPPENS IF THE MUD OR FINISH CRACKS?
Mud/finish cracks are indicative of either an improperly
applied finish or invisible speakers that have been
regularly overdriven. Though the integrated poly fuses
mitigate against damage, they cannot protect against
every type of abuse. Remember, just like traditional
speakers, invisible speakers have their limit. However,
the difference is when a traditional speaker fails due to
over-exertion, only the speaker is damaged; whereas
with invisibles, the finish can sometimes be damaged as
well.
Though it is rare, if a crack occurs, Sonance will help
troubleshoot the issue on a case-by-case basis. We
typically start by inspecting the finish process. In most
cases, the finish was applied too thick (outside of our
specifications). With our new DISC system, we have
the ability to prevent these types of failures before
they even happen by identifying and correcting at the
installation phase. This is why we highly recommend
taking advantage of the DISC system during installation
to prevent problems down the road.
CAN I USE OTHER THAN SONANCE DSP AMPLIFIERS?
To achieve the specified performance from the IS10-
2W it should be used with one unbridged channel of
a Sonance DSP amp using amp-specific IS10-2W DSP
filter (DSP 2-750 for Max Output; DSP 2-150 for -2.2dB
Output; DSP 8-130 for -3.5dB Output).
ARE THESE SUITABLE FOR SURROUND SOUND?
The IS10-2W has been designed specifically for use
in surround sound and large space distributed audio
systems.
WHAT’S THE BENEFIT OF SOUND-ISOLATING
ENCLOSURES?
The integral IS10-2W sound-isolating enclosure provides
an impressive broadband noise reduction of about 20dB
which greatly reduces sound transference into adjacent
spaces.
IS THE IS10-2W SOUND-ISOLATING ENCLOSURE UL
RATED?
No.
I LOST THE SCREWS. WHAT IS THE SPEC OR DO I
HAVE TO BUY THEM FROM SONANCE?
Use stainless steel #6 drywall screws in the appropriate
length depending upon drywall/installation substrate
panel thickness and local codes.
14
I LOST THE SHIMS. HOW CAN I GET MORE? DO I
HAVE TO BUY THEM FROM SONANCE?
Use standard drywall shims available from your local
hardware store.
IS THERE A PROTECTION CIRCUIT BUILT INTO THE
SPEAKER OR DO THEY NEED TO BE ADDED?
The IS10-2W subwoofer has a single poly fuse. If a
speaker is overdriven, one or both of the poly fuses
will trip, and the transducers will cease to make sound
which protects both the driver and the installation
surface from damage in overdrive conditions. After a
few minutes, the fuses will reset, and the speakers will
perform as normal. If the poly fuses are tripping, that’s
a sign that the speakers are being overdriven, and you
should decrease the volume. If you want more volume,
add additional invisible speakers to your space.
WHAT IS THE WARRANTY ON IS INVISIBLE
SPEAKERS, AND WHAT DOES THE WARRANTY
COVER?
The 15 Year limited warranty covers the cost to replace
the speaker(s) and refinishing up to level 5 drywall finish.
TECHNICAL ASSISTANCE AND
SERVICE
The Technical Assistance Department at Sonance is
available at (949) 492-7777 to answer any questions
concerning the operation and installation of your
speakers between the hours of 7:00 AM and 5:00 PM
Pacific time, Monday through Friday, except holidays.
In the event your unit should need repair or service, you
may return the unit to your authorized dealer or use the
following guidelines:
PLEASE KEEP ORIGINAL PACKAGING WHEN
POSSIBLE.
1. Be prepared to state the model number and / or
serial number, date of purchase, and dealer’s name
and address when calling.
2. Contact Sonance directly at (949) 492-7777 or
at www.sonance.com. YOU MUST HAVE PRIOR
AUTHORIZATION TO RETURN YOUR UNIT.
3. If you are returning the product directly to Sonance,
call us to obtain a return authorization number
(RMA) before shipping.
4. Ship the product via United Parcel Service, Federal
Express, or other package delivery service. Please do
not use the U.S. Postal Service.
5. Include the return authorization number on the
shipping label. Please do not write the RMA number
directly on the carton.
6. Ship to:
Attn: Quality Assurance Department
RMA# (include RMA number here)
Sonance
11016 Mulberry Ave. Suite B
Fontana, CA 92337
15
LIMITED FIFTEEN (15) YEAR WARRANTY
Sonance warrants to the first end-user purchaser that this Sonance-brand product (“Product”), when purchased from an authorized
Sonance Dealer/Distributor, will be free from defective workmanship and materials for the period stated below. Sonance will at its option
and expense during the warranty period, either repair the defect or replace the Product with a new or re-manufactured Product or a
reasonable equivalent.
EXCLUSIONS
TO THE EXTENT PERMITTED BY LAW, THE WARRANTY SET FORTH ABOVE IS IN LIEU OF, AND EXCLUSIVE OF, ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, AND IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY SONANCE. ALL OTHER
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, IMPLIED WARRANTY OF
FITNESS FOR USE, AND IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED.
No one is authorized to make or modify any warranties on behalf of Sonance. The warranty stated above is the sole and exclusive remedy,
and Sonance’s performance shall constitute full and final satisfaction of all obligations, liabilities, and claims with respect to the Product.
IN ANY EVENT, SONANCE SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, ECONOMIC, PROPERTY, BODILY INJURY,
OR PERSONAL INJURY DAMAGES ARISING FROM THE PRODUCT, ANY BREACH OF THIS WARRANTY, OR OTHERWISE.
This warranty statement gives you specific legal rights, and you may have other rights which vary from state to state. Some states do
not allow the exclusion of implied warranties or limitations of remedies, so the above exclusions and limitations may not apply. If your
state does not allow disclaimer of implied warranties, the duration of such implied warranties is limited to period of Sonance’s express
warranty. Your Product Model and Description: IS6/IS8/IS10/IS10W Invisible Speakers. Warranty Period for this Product: Fifteen (15) years
from the date on the original sales receipt or invoice or other satisfactory proof of purchase. Additional Limitations and Exclusions
from Warranty Coverage: The warranty described above is nontransferable, applies only to the initial installation of the Product, does
not include installation of any repaired or replaced Product, does not include damage to allied or associated equipment which may
result for any reason from use with this Product, and does not include labor or parts caused by accident, disaster, negligence, improper
installation, misuse (e.g. overdriving the amplifier or speaker, excessive heat, cold or humidity, mishandling, etc.), or from service or
repair which has not been authorized by Sonance. Obtaining Authorized Service: To qualify for the warranty, you must contact your
authorized Sonance Dealer/Installer or call Sonance Customer Service at (949) 492-7777 within the warranty period, must obtain a return
merchandise number (RMA), and must deliver the Product to Sonance shipping prepaid during the warranty period, together with the
original sales receipt, or invoice or other satisfactory proof of purchase.
©2026 Sonance. All rights reserved. Sonance is a registered trademarks of Dana Innovations. Due to continuous product improvement, all features and
specifications are subject to change without notice. For the latest Sonance product specification information visit our website: www.sonance.com
SONANCE • 991 Calle Amanecer • San Clemente, CA 92673 USA • (949) 492-7777
02.26.2026
