CITY WATER
Whole House
Water Filter
Rhino
®
Owner’s Manual
EQ-300, EQ-600, and EQ-1000
TABLE OF CONTENTS
Box Contents ................................................................................................................ 1
System Conguration .................................................................................................. 2
Use & Care .................................................................................................................... 3
Installation Steps ......................................................................................................4–6
Performance Data Sheets ....................................................................................... 7–9
Warranties ........................................................................................................... 10–12
Water for Life
®
Program ............................................................................................ 13
Meet clean, healthy water. Your new Aquasana
®
whole house Rhino
®
system was expertly engineered to reduce contaminants, including 97%
of chlorine, from the water throughout your entire home.
Enjoy the peace of mind that comes from knowing our award-winning
water lter technology is working for you.
EQ-300, EQ-600, and EQ-1000
Whole House Water Filter
Rhino
®
BOX CONTENTS
1
10" Pre-Filter
(EQ-300 and
EQ-600 only)
20" Pre-lter
EQ-1000 and
Pro-Kit only)
Rhino
®
Tank
• Drill
• Wrench
• Channel locks
• PVC pipe cutter
Tools recommended for installation:
Parts and pieces included with your system will vary depending on your specic order.
Please call Customer Service with any questions or concerns 866-662-6885.
Pex Support
Brackets (2)
Brass
Valves (3)
Post-Filter
Support
Bracket
Brass "T"
Fittings (2)
Brass
Adapters (2)
• NSF approved PVC primer and glue
• NSF certied plumber's tape
• Copper wire & grounding clamps
(if copper pipes are present)
Shut-O Valve
(Not included
with Pro-Kit)
3" Nipples (4)
Slip Unions (2)
Garden Hose
Adapter
WrenchPre-Filter
Support Bracket
OPTIONAL UPGRADE
Professional Grade Install Kit
10" Post-Filter
Not NSF Certied
2
SYSTEM CONFIGURATION
2
If you have added components to your Rhino
®
Water Filter System,
note the correct sequencing below.
(Installation shown below includes Professional Grade Install Kit)
Before installing
• Lay out system in appropriate conguration. Improper sequence
of equipment will aect performance, and could possibly damage
your system.
• For all installations: Anticipate the need for additional parts and pieces
including but not limited to pex tubing, clamps and mounting screws to
install unit properly (available at a local home improvement stores or
through your plumbing contractor). Due to the varieties of home design,
not all congurations can be addressed in this guide.
• DO NOT install this lter where the line pressure may exceed 100 psi.
The operating pressure range for this lter is between 20psi – 100psi.
• Install on cold water lines only (40° – 90°F).
• Installation of the ltration system must comply with existing state and
local plumbing codes. Aquasana and its manufacturer are not liable for
consequential or incidental damages due to improper installation.
• DO NOT install the unit on its side. It must be installed upright
to maximize contact with media bed.
Salt-Free Water
Conditioner
(Optional)
Rhino
®
Water
Filter System
10" Post-Filter
(Optional)
10" Pre-Filter
(EQ-300 and
EQ-600 only)
20" Pre-Filter
(EQ-1000 and
Pro Kit only)
UV Filter
(Optional)
2
USE & CARE
3
Read all precautions and installation instructions carefully and completely
before installing.
Precautions
• Properly tighten all ttings to
ensure a leak-free assembly.
• NSF certied plumber's tape (thread
sealing tape) is the only sealer that
can be used on threaded ttings.
DO NOT use pipe dope or PVC
primer/glue on threaded ttings.
Exposure to these compounds will
damage nipples causing leaks.
• Pick an appropriate installation
location. Dimensions of systems
vary—always allow an estimated
minimum of 50” clearance for
height of tank, and a minimum
of 30” for oor space.
• Unit must be installed in an area
where the main water line enters
your home, before connecting to
the water heater. DO NOT install
after a water heater or on the
hot water line.
• It is recommended your system
be installed indoors and out of
direct sunlight. Prolonged
exposure to light can weaken
plastic components, resulting in
lter housing failure. If this is not
possible and the system is outdoors
or in a sunny area, the unit must be
protected from both direct sunlight
and freezing temperatures.
• If installing on metallic plumbing,
two grounding clamps and #4
copper wire are essential for safety.
• Some local codes may require
the use of a licensed plumber or
certied installer when disrupting
a potable water line.
• In areas with high pressure, a
pressure relief valve and a water
hammer arrestor may be necessary.
Cleaning
The exterior of your ltration system
can be cleaned with warm, soapy water.
Rinse well with fresh, clean water.
A Pre-Filter is included with your system.
Sediment levels vary from one location
to another. It is recommended to replace
your Pre-Filter every 2 months. If the
ow rate has noticeably decreased,
replace your lter cartridge sooner.
Specications
This lter system is designed and
tested for use with genuine Aquasana
parts including replacement lters and
all hardware. Use of parts from other
manufacturers may result in loss of
contaminant reduction performance,
system damage or failure. Use of parts
from other manufacturers will also
void your warranty. Please visit
aquasana.com for replacement parts.
Model: EQ-300
Replacement tank: EQ-300R
Model: EQ-600
Replacement tank: EQ-600R
Model: EQ-1000
Replacement tank: EQ-1000R
Additional Replacements:
20" Pre-Filter: EQ-304-20
10" Pre Filter: EQ-304
10" Post-Filter: EQ-PFC.35
UV Lamp: AQ-UV-L330C
Salt-Free Conditioner: EQ-AST-WH-R
NOTE: Never use chemical
cleaning products on the
system’s exterior surface as
they may damage the housing.
1. Once out of the box, keep the tank upright
at all times as to not apply pressure to divider.
Remove shipping caps from inlet and outlet
ports. Using supplied adapter, connect a
garden hose to the inlet port so the water will
ow into the system and out of the outlet port.
2. Slowly turn faucet on and allow discolored
water to ow from outlet into a suitable
drainage area. The rst few gallons will
appear black and cloudy due to
carbon nes.
TIP: You may need to slightly shake
the tank to help remove carbon nes.
3. After an initial 15-minute ushing, begin
a period of “surge ushing” by turning water
supply on for 30 seconds and then o for 30
seconds, repeating cycle for 15 minutes or
until initial surge of water is completely clear
and free from discoloration and cloudiness.
4. Disconnect the system from the garden hose,
be sure the white washers are properly set
inside the inlet and outlet ports, and position
the system for installation.
INSTALLATION STEPS
4
Pre-Condition Rhino Tank
Select Location
1. Pick an appropriate installation location. Unit must be installed in an
area where the main water line enters your home, before connecting
to the water heater.
2. Turn o the main water source prior to installation. Drain water from
lines to relieve pressure by turning on a faucet inside your home.
NOTE: DO NOT install after the water heater or on the hot water line.
Components and installation will vary.
NOTE: It’s imperative that this system is ushed properly prior to nal installation.
The granular carbon used in the bottom tank contains 1-2% by volume of carbon
nes that must be ushed out prior to use. Surge ushing is the best method for
purging these carbon nes from the media bed.
1
2
INSTALLATION STEPS
5
Prepare Rhino Tank
Wrap your pipe nipples with NSF certied
plumber's tape. Connect the nipples to the
system's inlet and outlet.
NOTE: DO NOT use pipe
solvent (dope), as solvents
in some types of pipe dope
may cause damage to plastic
ttings. Do not over-tighten to
prevent damage to lter head.
Install Shut-o Valve and Ensure Spacing (Cont. on next page)
1. Using a pipe cutter, cut into the main water supply line to install the
shut-o valve.
2. Loosely t shut-o valve to calculate proper spacing of components.
3. Measure distance for Pre-Filter, Rhino tank, and optional add-ons
(Salt-Free Conditioner, Post-Filter, and UV) and mark pipe
accordingly.
If you're installing additional add-ons make sure to read through
those separate installation manuals prior to fully installing your
complete system.
3
5
When installing on metallic plumbing,
ensure you take the following
precautions. Securely install two (2)
grounding clamps and a #4 copper
wire (not included) across the
location where the system will be
installed. Tightly clamp at both
ends, as shown in the illustration.
Ground
Clamp
Ground
Clamp
Ground
Wire
WARNING
ELECTRICAL SHOCK HAZARD
Prior to installation on metallic plumbing, securely install two grounding clamps and a #4 copper wire
per installation instructions. Failure to follow these instructions can result in death or electric shock.
4
COPPER PIPES ONLY (proceed to Step 5 for PVC Pipes)
INSTALLATION STEPS
6
Cut Pipes
Cut pipe along the marked sections from step
5 and clean ends of pipe. Ensure there are no
burrs, sharp edges or deep scratches.
Congure System
Fit Rhino tank and additional optional
add-ons into the system at this time.
Screw Pre-Filter support bracket onto
the wall and attach Pre-Filter.
Properly connect system together
accordingly (slip ttings, barbed ttings,
NSF certied PVC glue, etc.). Ensure all
parts are owing through the "IN" port in
the correct direction of water ow.
Final System Check
Once installation is complete, allow proper time for glue to dry according to
manufacturer instructions. Then, slowly turn water on and inspect for leaks.
After inspecting for leaks, turn on the faucet closest to the installed unit
and allow water to run for 5-10 minutes for the nal ushing period.
6
7
8
NOTE: Cut tubing as straight as possible
with a utility knife, or an appropriate
pipe cutter for copper tubing or PVC.
Install Shut-o Valve and Ensure Spacing (Cont. from previous page)
5
Incoming
water supply
Outgoing
water supply
Ensure proper spacing to t Pre-Filter, Rhino tank,
and any optional add-ons
NOTE: DO NOT cut more pipe than necessary. You can cut more pipe later if
needed. If you're also installing a Pro-Install Kit or bypass loop, do so at this time.
CORRECT
INCORRECT
NSF/ANSI 42
Inuent Challenge
Chlorine
Pressure Drop
Minimum
Reduction
Overall %
Reduction
Results
Chlorine Reduction, Free Available 2 mg/L ±10% 10.5 psi ≥50% >97.1 % Pass
Data Summary Table
Sample
Point
Accumulated
Volume (gal)
Dynamic Pressure
(psi)
Chlorine, Free Available (mg/L)
Flow Rate (gpm)
Inuent Euent 1
Startup 150 62 1.9 ND (0.05) 7.2
10% 30,000 62 2.1 0.07 7.1
20% 60,000 62 2.0 ND (0.05) 7.1
30% 90,000 62 1.9 ND (0.05) 7.1
40% 120,000 62 2.1 ND (0.05) 7.2
50% 150,000 62 2.0 ND (0.05) 7.1
60% 180,000 61 1.8 ND (0.05) 7.0
70% 210,000 62 2.1 ND (0.05) 7.1
80% 240,000 61 2.0 ND (0.05) 7.1
90% 270,000 60 2.0 ND (0.05) 7.1
100% 300,000 61 2.1 0.11 7.0
PERFORMANCE DATA SHEET
Models Replacement Rated Capacity Operating Pressure Range Operating Temp. Range Rated Flow
EQ-300/
EQ-301
EQ-300R
300,000 gallons
1,135,623.54 liters
20-100psi
137.89-689.47kPa
40-90° F
4.44-32.2° C
7.0 gpm
26.49 lpm
Manufactured by: Aquasana, Inc. 6310 Midway Road · Haltom City, Texas 76117 · 866.662.6885
This system has been independently tested according to NSF/ANSI Standard 42 for the reduction of the substances listed below.
Testing was performed under standard laboratory
conditions, actual performance may vary.
• All contaminants reduced by this lter are listed.
• Not all contaminants listed may be present in your water.
NSF/ANSI 42
Inuent Challenge
Chlorine
Minimum
Reduction
Overall % Reduction Results
Chlorine Reduction, Free Available 2 mg/L ±10% ≥50% >96.9% Pass
Data Summary Table
Sample
Point
Accumulated
Volume (gal)
Dynamic Pressure
(psi)
Chlorine, Free Available (mg/L)
Flow Rate (gpm)
Inuent Euent 1
Startup 150 61 2.2 ND (0.05) ND (0.05) 7.1
10% 60,000 61 2.2 ND (0.05) ND (0.05) 7.0
20% 120,000 60 1.9 ND (0.05) ND (0.05) 7.0
30% 180,000 60 2.2 ND (0.05) ND (0.05) 7.0
40% 240,000 60 2.1 ND (0.05) ND (0.05) 7.0
50% 300,000 60 2.1 0.05 0.05 7.0
60% 360,000 61 2.1 ND (0.05) NtD (0.05) 7.1
70% 420,000 60 2.2 0.09 0.09 7.1
80% 480,000 61 1.9 ND (0.05) ND (0.05) 7.1
90% 540,000 61 2.0 ND (0.05) ND (0.05) 6.9
100% 600,000 61 2.0 0.18 0.18 7.1
PERFORMANCE DATA SHEET
Model Replacement Rated Capacity Operating Pressure Range Operating Temp. Range Rated Flow
EQ-600 EQ-600R
600,000 gallons
2,271,247.07 liters
20-100psi
137.89-689.47kPa
40-90° F
4.44-32.2° C
7.0 gpm
26.49 lpm
Manufactured by: Aquasana, Inc. 6310 Midway Road · Haltom City, Texas 76117 · 866.662.6885
This system has been independently tested according to NSF/ANSI Standard 42 for the reduction of the substances listed below.
Testing was performed under standard laboratory
conditions, actual performance may vary.
• All contaminants reduced by this lter are listed.
• Not all contaminants listed may be present in your water.
NSF/ANSI 42
Inuent Challenge
Chlorine
Pressure Drop
Minimum
Reduction
Overall %
Reduction
Results
Chlorine Reduction, Free Available 2.02 mg/L ±10% 23psi ≥50% >97.4 % Pass
Data Summary Table
Sample
Point
Accumulated
Volume (gal)
Dynamic Pressure
(psi)
Chlorine, Free Available (mg/L)
% Reduction of
this sample
Inuent Euent 1
Startup 10 60 2.04 ND (<0.01) 99.51%
6% 60,000 60 2.09 ND (<0.01) 99.52%
12% 120,000 60 2.09 ND (<0.01) 99.52%
18% 180,000 60 2.07 ND (<0.01) 99.52%
24% 240,000 60 1.93 ND (<0.01) 99.52%
30% 300,000 60 1.91 ND (<0.01) 99.52%
36% 360,000 60 2.02 ND (<0.01) 99.48%
42% 420,000 60 1.82 ND (<0.01) 99.45%
48% 480,000 60 1.89 ND (<0.01) 99.47%
50% 500,000 60 2.00 ND (0.02) 99.00%
54% 540,000 60 1.95 0.09 97.73%
60% 600,000 60 2.07 0.05 97.58%
66% 660,000 60 1.84 0.08 95.65%
72% 720,000 60 1.84 0.08 99.54%
78% 780,000 60 1.93 0.06 96.89%
84% 840,000 60 2.19 ND (<0.02) 98.62%
90% 900,000 60 2.08 0.06 97.12%
96% 960,000 60 2.11 0.15 91.94%
100% 1,000,000 60 2.09 0.15 92.82%
PERFORMANCE DATA SHEET
Model Replacement Rated Capacity Operating Pressure Range Operating Temp. Range Rated Flow
WH-1000 WH-1000R
1,000,000 gallons
37,85,411.78 liters
20-100psi
137.89-689.47kPa
40-90° F
4.44-32.2° C
7.0 gpm
26.49 lpm
Manufactured by: Aquasana, Inc. 6310 Midway Road · Haltom City, Texas 76117 · 866.662.6885
This system has been independently tested according to NSF/ANSI Standard 42 for the reduction of the substances listed below.
Testing was performed under standard laboratory conditions,
actual performance may vary.
• All contaminants reduced by this lter are listed.
• Not all contaminants listed may be present in your water.
Rhino
®
tank tested and certied
by WQA under NSF/ANSI/CAN 61
for Materials Safety Requirements
Only and CSA B483.1 for Materials
Safety and Structural Integrity
Requirements. Not certied for
contaminant reductions by WQA.
This warranty does not include the UV FIlter. See full warranty information for the UV Filter in the original UV manual.
Rhino
®
System Warranty Coverage
Model Lifespan/Capacity
EQ-300 3 years / 300,000 gallons
EQ-600 6 years / 600,000 gallons
EQ-1000 10 years / 1,000,000 gallons
Installation Kit
(includes pre-lter, post-lter, and ttings purchased with original system)
1 year
WHO IS COVERED
AQUASANA AND ITS SUPPLIERS, (herein collectively referred to
as “Manufacturer”) warrants to the owner of the home where the
water lter is initially installed (hereinafter “Owner”). The warranty
is restricted to the water lter used in a single-family residence in
the United States of America and is void if moved from the original
installation location. Registration of the product is not required
to receive warranty coverage as specied in this document. If you
purchased from an Aquasana-authorized reseller or dealer, proof
of purchase is required.
WHAT IS COVERED
This Warranty covers defects in materials or workmanship during
the limited warranty period of your of your Aquasana Rhino Whole
House Filtration System including sub-components purchased with
original system (may or may not include pre-lter, post-lter, and
ttings), except as provided below. The water lter is warranted
only when it is installed, operated and maintained in accordance
with the instructions accompanying the water lter found on Aqua
-
sana.com. A water lter should be installed in such a manner that, if
the tank or any connection thereto should leak, the resulting ow of
water will not cause damage to the area in which it is installed. For
detailed instructions read the manual accompanying the water lter
and review drawings in the manual.
FOR HOW LONG
This warranty runs for months specied in chart below from the
date of purchase by a consumer (herinafter "Warranty Period"). No
warranty coverage will be provided if the claimant is unable to pro
-
vide proof of purchase. Water conditions and use rates may limit
the functional lifespan of your lter. This Limited Warranty does not
extend to the full estimated life span of the lter.
WHAT AQUASANA WILL DO
1. If necessary, the Manufacturer will provide a replacement that
fullls the remaining estimated lifespan/capacity (see chart)
of your original purchase and send it to you with installation
instructions. If industry standards, product improvements or
product obsolescence prohibit Manufacturer from furnishing an
identical model replacement water lter under this warranty, the
Owner will be furnished with a new water lter of comparable
remaining capacity and functionality; however, the Owner will be
charged for the additional value of the item(s) which Manufac
-
turer has incorporated in the replacement water lter.
2. Component Part – If any component part proves to Manufac
-
turer’s satisfaction to be defective in material or workmanship
within the warranty period listed on the data
plate label, the Manufacturer will furnish the Owner with a
replacement for the defective part(s).
3. Return of Defective Water Filter and Component Parts – Manu
-
facturer reserves the right to examine the alleged defect in the
water lter or component part(s), and it will be the Owner’s
obligation to return the water lter and/or component part(s) to
the Manufacturer at the Manufacturers request.
a. When returning a water lter, it must include all component
parts.
b. When returning component part(s), they must be individually
tagged and identied with the water lter’s model number,
date of purchase, and date of installation.
WHAT IS NOT COVERED
1. This Warranty applies only to products purchased from autho
-
rized Aquasana resellers.
2. This warranty does not cover lter cartridges and any systems
that were not installed in compliance with the instructions or
that have been abused or operated incorrectly. This Warranty
applies only to products purchased from Aquasana or an
Aquasana-authorized reseller or dealer.
3. Except when specically prohibited by the applicable state law,
the Limited Warranty stated herein is in lieu of any and all war
-
ranties, express or implied (whether written or oral), including,
but not limited to, the implied warranties of merchantability and
tness for a particular purpose.
4. Except when specically prohibited by the applicable state law,
the Manufacturer shall not be liable for any incidental, conse
-
quential, special, or contingent damages or expenses, arising,
directly or indirectly, from any defect in the water lter of the use
of the water lter.
5. Manufacturer shall not be liable for any water damage arising,
directly or indirectly, from any defect in the water lter or com
-
ponent part(s) or from its use.
6. Manufacturer shall not be liable for any damage or product
failures caused by any of the following:
• The water lter or any of its component parts have been
subject to misuse, alteration, neglect or accident.
• The water lter has not been installed in accordance with
the applicable local plumbing and/or building code(s) and/or
regulations or in their absence.
• The water lter is not installed, operated and maintained
in accordance with the printed Manufacturer’s instructions,
including if the water lter has any additional aftermarket
equipment introduced into the sealed system not approved by
the manufacturer.
• The water lter is exposed to highly corrosive conditions.
• The water lter is not continuously supplied with potable
water.
• The water lter is not operated within the factory calibrated
temperature limits.
• The water lter is removed from its original installation loca
-
tion.
• The water lter is installed in direct sunlight or exposed to
freezing temperatures.
• The water lter or any of its component parts fail due to iron
or sediment build-up.
• Clogging due to purchaser’s failure to replace the Pre-Filter
cartridge.
• Damage caused by re, ood or acts of God.
• Damage caused by over-pressurization in the water line.
7. This warranty does not cover damage caused by the use of parts
that are not genuine Aquasana parts. This includes, but is not
limited to replacement lters, faucets, and/or diverter valves.
8. Except when specically prohibited by the applicable state law,
the Owner, and not the Manufacturer, shall be liable for and
shall pay for all charges for labor or other expenses incurred
in the removal, repair or replacement of the water lter or
any component part(s) claimed to be defective or any expense
incurred to remedy any defect in the product. Such charges may
include, but are not necessarily limited to:
a. All freight, shipping, handling and delivery costs of forwarding
a new water lter or replacement part(s) to the owner.
b. All costs necessary or incidental in removing the defective
water lter or component part(s) and installing a new water
lter or component part(s).
c. Any material required to complete, and/or permits required
for, installation of a new water lter or replacement part(s),
and
d. All costs necessary or incidental in returning the water lter or
component part(s) to a location designated by the manufac
-
turer.
9. This warranty provides specic legal rights and limitations, but
you may have other rights under applicable state law.
HOW TO GET SERVICE
To receive service under this Warranty, you must contact Aquasana
(A. O. Smith Water Treatment (North America), Inc.) at 1-866-662-
6885 or [email protected] within the Warranty Period to
describe the problem to a customer service representative who will
verify that the product is under warranty and determine whether
a part or the system will be replaced and whether you must send
back the unit. You will be required to provide both proof of pur
-
chase and proper installation.
HOW STATE LAW APPLIES
This Warranty gives you specic rights and you may have other rights
which vary from state to state.
Rhino
®
Water Filter
Limited Warranty
Protect your investment and save money with Water for Life
®
.
Our Water for Life
®
program helps you protect the investment you’ve made in
your family’s health with an extended limited warranty on your new ltration
system, a 15% discount on replacement lters, and free shipping.
* Exclusions apply. Limited Warranty details are available at aquasana.com. Benets are for the term of Water for Life membership.
Free Shipping
Replacements shipped to
you right when you need
them – at no extra cost.
Discounted
Replacements
The only way to lock
in a 15% discount on
replacement lters.
Extended
Limited Warranty
Our performance promise
to you – free replacement
parts when needed.
*
No Contract
Free to join and cancel
anytime – no long-term
commitment required.
CONTACT US TO LEARN MORE
866-275-2319
