EN
2
Thank Y
OU
EN
Thank you for purchasing a Candy product.
Please read these instructions carefully before using this appliance. The instructions
contain important information which will help you get the best out of the appliance and
ensure safe and proper installation, use and maintenance.
Keep this manual in a convenient place so you can always refer to it for the safe and proper
use of the appliance.
If you sell the appliance, give it away, or leave it behind when you move house, make sure
you also pass this manual so that the new owner can become familiar with the appliance
and safety warnings.
Legend
Warning - Important Safety information
General information and tips
Environmental information
NOTE:FOR U.K. ONLY
On receipt of your appliance please check it carefully for damage. Any damage found
must be reported to the delivery driver immediately. Alternatively damage found must be
reported to the retailer within 2 days of receipt.
Environmental conditions
This appliance is marked according to the European directive
2012/19/EU on Waste Electrical and Electronic Equipment
(WEEE).
WEEE contains both polluting substances (which can cause negative
consequences for the environment) and basic components (which can be re-
used). It is important to have WEEE subjected to speci c treatments, in order
to remove and dispose properly all pollutants, and recover and recycle all
materials. Individuals can play an important role in ensuring that WEEE does
not become an environmental issue; it is essential to follow some basic rules:
WEEE should not be treated as household waste;
WEEE should be handed over to the relevant collection points managed by
the municipality or by registered companies. In many countries, for large
WEEE, home collection could be present.
In many countries, when you buy a new appliance, the old one may be returned
to the retailer who has to collect it free of charge on a one-to-one basis, as
long as the equipment is of equivalent type and has the same functions as the
supplied equipment.
WARNING!
Risk of injury tion!
Disconnect the appliance from the mains supply. Cut o the mains cable and dispose of
it. Remove the door catch to prevent children and pets to get closed in the appliance.
3
Content
EN
1- Safety information ......................................................................................................................... 4
2- Installation ........................................................................................................................................ 7
3- Practical hints ...........................................................................................................
..................... 11
4- Product description ..................................................................................................................... 13
5- Control panel ................................................................................................................................. 14
6- Programmes ...........................................................................................................
...................... 19
7- Consumption .......................................................................................................... 22
8- ............................................................................................................... 23
9- ......................................................................................... 28
10-
................................
........................................................................................ 30
11-
................................
............................................................................................ 33
12-
................................
...................................................................................... 36
Customer service
Technical data
Troubleshooting
Care and cleaning
Remote control (WI-FI)
Daily use
................................
....................
...............
13-
................................
........................................................................................37
Download the
App
d nl ad any other futher information in your language, please go to:
4
1-Safety information
EN
1-Safety information
Before switching on the appliance for the ƪUst time read the following
safety hints!
WARNING!
Daily use
Ź
This appliance is intended to be used in household and similar applica-
tions such as:
- 6WDƩNLWFKHQDUHDVLQVKRSVRƬFHVDQGRWKHUZRUNLQJHQYLURQPHQ
ts;
- Farm houses;
- By clients in hotelV motels and other residential type enYironments;
- Bed and breaNIDst type enYironments.
A GLƩHUHQW use of this appliance from household enYironment or from
typical houseNHeSLQJ fuQFWLRQV as commercial use by expert or trained
users is excluded eYen in the aboYe applications. If the appliance is
used in a manner inconsistent ZLWK this it may reduce the life of the
appliance and may YRid the manufacturer’s Zarranty. Any damaJH to
the appliance or other damaJH or loss DULVLQJ thrRXJK use that is not
consistent ZLWh domestic or household use (eYen if located in a
domestic or household enYironment) shall not be accepted by the
manufacturer to the fullest extent permitted by ODZ
Ź
This appliance can be used by children DJHG from 8 years and abRYe
and persons ZLWh reduced physical sensory or mental capabilities or
ODFN of experience and NQRZOedJe if they haYe been JLYHn supeUYLsion
or instruction FRQFHUQLQJ use of the appliance in a safe ZDy and
understand the hazards LQYROYed.
&KLOGUHQVKDOOQRWSOD\ZLWKWKHDSSOLDQFH&OHDQLQJDQGXVHUPDLQWHQD
QFHVKDOOQRWEHPDGHE\FKLOGUHQZLWKRXWVXSHUYLVLRQ
Ź Children should be supHUYLsed to ensure that they do not play ZLWh the
appliance.
Ź
Children of less than 3 years should be NHpt DZay unless continuously
supeUYLsed.
Ź
If the supply cord is damaJHd it must be replaced by a special cord or
assembly aYailable from the manufacturer or its VHUYiFHDJent.
5
1-Safety information
EN
Ź
Only use the hose-sets supplied with the appliance for the water supply
connection (do not reuse old hose-sets).
Ź
Water pressure must be between 0.03 MPa and 1 MPa.
Ź
Make sure carpets or rugs do not obstruct the base or any of the
ventilation openings.
Ź
After installation, the appliance must be positioned so that the plug is
accessible.
Ź
The maximum load capacity of dry clothes depends on the model used
(see control panel).
Ź To consult the product technical speciƪcation please refer to the
manufacturer website.
Electrical connections and safety instructions
Ź
The technical details (supply voltage and power input) are indicated on
the product rating plate.
Ź
Make sure that the electrical system is earthed, complies with all
applicable law and that the (electricity) socket is compatible with the
SOXJRIWKHDSSOLDQFH2WKHUZLVHVHHNTXDOLƪHGSURIHVVLRQDODVVLstance.
Ź
The use of converters,multiple sockets or extension cords is strongly
advised against.
Ź
Before cleaning or maintaining the washing machine,unplug the appli-
DQFHDQGWXUQRƩWKHZDWHUWDS
Ź
Do not pull on the power cord or appliance to unplug the machine.
Ź
Make sure there is no water in the drum before opening the door.
WARNING!
Water may reach very high temperatures during the wash cycle.
Ź
Do not expose the washing machine to rain, direct sunlight or other
weather elements. Protect from possible freezing.
Ź
When moving,do not lift the washing maching by the knobs or deterg-
ent drawer;during transport,never rest the door on the trolley.
We recommend two people lift the washing machine.
Ź
In the event of fault and/or malfunction, turn RƩ the washing machine,
close the water tap and do not tamper with the appliance.
Immediately contact the customer service centre and only use original
spare parts.Failure to observe these instruction may jeopardise applia-
nce safety.
6
1-Safety information
EN
Intended use
This appliance is intended for washing machine-washable laundry only.
Anytime follow the instructions given on the label of each garment label. It
is designed exclusively for domestic use inside the house. It is not intended
for commercial or industrial use.
Changes or modifications to the device are not allowed. Unintended use
may cause hazards and loss of all warranty and liability claims.
7
2-Installation
EN
2-Installation
2.1 Preparation
f
Take the appliance out of the packaging.
f
Remove all packaging material including protecting ƪlm on cabinet, polystyrene
base, keep them out of children reach. While opening the package, water drops may
be seen on plastic bag and porthole. This normal phenomenon results from water
tests in the factory.
Note: Packaging disposal
2.2 OPTIONAL: Install noise reduction pads
1. When opening the shrink package, you will ƪnd four
noise reduction pads. These are used for reducing
noise (Fig. 2-1).
2. Lay the washing machine down to its side, porthole
pointing upwards, bottom side towards operator.
3. Take out the noise reduction pads and remove the
GRXEOHVLGHGDGKHVLYHSURWHFWLYHƪOPSDVWHDURX
QGWKHERWWRPWKHQRLVHUHGXFWLRQSDGVXQGHUWKH
washing machine cabinet as shown in Figure 3 (two
longer pads in position 1 and 3, two shorter pads in
position 2 and 4). Finally set the machine upright
again.
2.3 Dismantle the transportation bolts
The transport protection on the rear side is designed
for clamping anti-vibration components inside the a-
ppliance during transportation to prevent inner dam-
age. All elements (T1,T2,T3 and T4, Fig 2-2) must be
removed before use.
1. Remove all 4 bolts (T1 - T4) (Fig. 2-3).
2.
Fill the 5 holes with blanking plugs.
Packing boll(1234) Hole wall(12345)
Remove the four Plug the five hole walls
packing bolls
l
Keep all packaging materials out of children’s reach and dispose them in an
environmentally friendly manner.
Make sure there is no transport damage.
Make sure all transport bolts are removed.
Handle the appliance always with at least two persons because it is
heavy.
f
f
f
1 2
3
2-2
2-1
2-3
8
2-Installation
EN
Note: Keep in safe place
Keep all parts of the transport protection in a safe place for later use. Whenever the
appliance is to be moved at ƪrst reinstall the protection parts.
2.4 Moving the appliance
If the machine is to be moved to a distant location, replace the transportation bolts
removed before installation to prevent damage: The assembly takes place in reverse
order.
2.5 Aligning the appliance
Adjust all feet (Fig.2-4) to achieve a complete level
position. This will minimize vibrations and thus noise
during use. It will also reduce wear and tear. We
recommend to use a spirit level for adjustment.
Floor should be as stable and ƫat as possible.
1. Loose the locknut (1) by using a wrench.
2. Adjust the high turning the foot (2).
3. Tighten locknut (1) against the housing.
2.6 Aligning the appliance
Fix the water drain hose properly to the piping. The hose has to reach at one point a height
between 80 and 100 cm above the appliance bottom line! if possible keep always drain
hose ƪ[ed to the clip at the appliance back.
WARNING!
f
Use only the supplied hose set for the connection.
f
Never reuse old hose sets!
f
Only connect to cold water supply.
f
Before connection, check whether the water is clean and clear.
2-4
9
2-Installation
EN
Following connections are possible:
2.6.1 Drain hose to sink
f
Hang the drain hose with the U-support over
the edge of a sink with adequate size (Fig. 2-5).
f
3URWHFWWKH8VXSSRUWVXƬFLHQWO\DJDLQVWVOLS
ping.
2.6.2 Drain hose to waste water connection
f
The internal diameter of the stand pipe with
vent-hole must be minimum 40 mm.
f
Put the drain hose for 80-100 mm in the wast-
ewater pipe.
f
Attach the U-support and secure it suƬFientl\
(Fig. 2-6).
2.6.3 Drain hose to sink connection
f
The Junction must lie above the siphon.
f
A spigot connection is usualO\ closed E\ a pad
(A). That must be removed to prevent an\
disfunction (Fig. 2-7).
f
Secure the drain hose with a clamp.
CAUTION!
f
The drain hose should not be submerged in water and should be secureO\ ƪ[HG and
leak-free. If the drain hose is placed on the ground or if the pipe is at a height of less
than 80 cm, the washing machine will contiQXRXVO\ drain while being ƪlled (self-
siphoning).
f
Drain hose is not to be e[Wended. If necessar\ contact after sales service.
2.7 Drain hose to sink connection
Make sure that the gaskets are inserted.
1. Connect the water inlet hose with the angled end
to the appliance (Fig.2-8 ).Tighten the screw
2. The other end connects to a water tap with a 3/4
thread (Fig.2-9).
2-8 2-9
-RLQWE\KDQG
2-5
2-6
2-7
10
2-Installation
EN
2.8 Electrical Connection
Before each connection check if:
f
power supply, socket and fusing are appropriate
to the rating plate.
f
the power socket is earthed and no multi-plug or
extension are used.
f
the power plug and socket are strictly according.
f
Only UK: The UK plug meets BS1363A standard.
Put the plug into the socket (Fig. 2-10).
WARNING!
f
Ensure always that all connections (power supply, drain and fresh water hose) are
ƪlm, dry and leack free!
f
Take care these parts are never to be crushed, kinked, or twisted.
f
If the supply cord is damaged, it must be replaced by the service agent (see
warranty card) in order to avoid a hazard.
2-10
11
3-Practical hints
EN
3-Practical hints
3.1 Load tips
When sorting laundry, make sure:
- have eliminated metallic objects such as hair clips, pins, coins, from laundry;
- to have buttoned pillow cases, closed zips, tied loose belts and long robe ribbons;
- to have removed rollers, hooks or clips from curtains;
- to have carefully read clothing washing labels;
- to have removed any persistent stains using sSHFLƪc detergents.
f
When washing rugs, bedcovers or other heavy clothing, we recommend you avoid the
spinning cycle.
f
To wash wool, make sure the item can be machine washed. Check the fabric label.
f
Leave the appliance’s door slightly open between washes, to prevent possible bad
smells develo
ping inside the machine.
3.2 Useful advice for saving
Tips on how to save money and not damage the environment when using your appliance.
f
Load the machine with suggested capacity shown in the programme table for each
programme - this will allow you to SAVE energy and water.
f
Noise and residual laundry moisture are aƩected by spin speed: a faster spin is
associated with greater noise and lower residual moisture in the laundry.
f
The most eƬcient programmes in terms of combined use of water and energy are
usually the longer-lasting ones with lower temperature.
f
Scan QR code on energy label for energy consumption information. The actual energy
consumption ma\GLƩHUIrom the declared one according to local conditions.
Maximise the load
size
f
Achieve the best use of energy,water,detergent and time by using the recommended
mximum load size.
Save up to 50% energy by washing a full load instead of 2 half loads.
Do you need to pre-wash?
f
For heavily soiled laundry only!
SAVE detergent, time, water and energy consumption by NOT selecting Prewash
for slight to normally soiled laundry.
Is a hot wash required?
f
Pretreat stains with stain remover or soak dried in stains in water before washing to
3.3
Dosing the detergent
Below is a
short guide
with tips and advice on the use of detergent
f
Only use detergents suitable for washing machine.
f
Select
your detergent according to the type of fabric (cotton, delicates, synthetics,
wool, silk, etc.), the colour, the type and level of soiling and the programmed washing
temperature.
f
To use the right amount of detergent, softener or any other additives, carefully follow
reduce the necessity of a hot wash programme.Save energy by using a low temper-
ature wash programme.
12
3-Practical hints
EN
The
manufac
turer’s instructions every time: correctly using the appliance with the
When washing heavily soiled whites, we recommend using cotton programs
of 60°C or above and a normal washing powder (heavy duty) that contains
bleaching agents that at medium/high temperatures provide excellent results.
For washes between 40°C and 60°C the type of detergent used needs to be
appropriate for the type of fabric and level of soiling. Normal powders are
suitable for “white” or colour fast fabrics with high soiling, while liquid detergents
or “colour protecting” powders are suitable for coloured fabrics with light levels
of soiling.
For washing at temperatures below 40°C, we recommend the use of liquid
detergents or detergents speciƪcally labeled as suitable for low temperature
washing.
For washing wool or silk, only use detergents VSHFLƪFally formulated for these
fabrics.
f
Too much detergent leads to excessive foam, which prevents the cycle being carried
out correctly. It could also aƩect the quality of the washing and rinsing.
The use of ecological detergents without phosphates may cause the following eƩHFts:
- cloudier rinse drain water: This eƩect is tied to the suspended zeolites which do not
have negative eƩects on rinse eƬFLHncy.
- white powder (zeolites) on laundry at the end of the wash: this is normal, the
powder is not absorbed by fabric and does not change its colour.
To remove the zeolites, select a rinse programme. In the future consider using slightly
less detergent.
- foam in the water at last rinse: this does not necessary indicate poor rinsing.
Consider using less detergent in futur
e washes.
- abundant foam: This is often due to the anionic surfactants found in the detergents
which are hard to eliminate from laundry.
In this case, do not re-rinse to eliminate these eƩects. It is invalid.
We suggest conducting a maintenance wash using a proprietary cleaner.
If the problem persists or if you suspect a malfunction, immediately contact an
Authorised Customer Service Centre.
right dose allow you to avoid waste and to reduce the environmental impact.
4-Product descrip
13
tion
EN
4-Product description
Note:
4.1
Picture of appliance
Front (Fig. 4-1): Rear side (Fig. 4-2):
drawer
2 Work top
3 Programme tor
4
6 Filter door
7 Adjustab
et
1 Transportatio (T1-T4)
2 Power cord
3 Drain hose
4 Water
4.2 Accessories
Check the accessories a iterature in accordance with t t (Fig 4-3):
5
Drain hose
bracket
Noise
reduction
pads
Warranty
card
4-1 4-2
4-3
Energy
2 3
4
6
5
7
1 Detergent/So tener 5 Washer door
H7W4 48MBC-S
Hoover
A
47kWh
100
8,0kg
3:38 44L
A
B
CDEFG
76dB
A
B
CD
2
019/2014
1
14
5-Control panel
EN
5-Control panel
Note: Acoustic signal
The acoustic signal can be selected or canceled if necessary;see DAILY USE
(see P27 8.12).
5.1
Turn on/ off the machine through this power
button (Fig.5-2).
5.2
Programme selector
By turning the knob (Fig.5-3) one of 16 programmes
can be selected,its default settings will be displayed.
Display
The display (Fig.5-4) shows following information:
Program name
Remaining time
Reservation remaining time
Alarm information and prompt information
Pause end information
5-1
5-2
5-3
Delay time
1
2
3
5-4
Power button
5.3
5-Control panel
1
Programme selector
2 Display
3 Detergent /Softener drawer
4
Function buttons
5 "Start/Pause" button
4
5
15
5
-
Control panel
EN
5.4 Detergent drawer
Open dispenser drawer, the following components can
be seen (Fig. 5-5):
1: Compartment for powder or liquid detergent.
2:
detergent, keep it down for liquid detergent.
3: Put a small amount of washing powder.
4: Compartment for softener.
5: Lock tab, press it down to pull out dispenser drawer.
The recommendation on the type of detergents is
suitable for the various washing temperatures, please
refer to the manual of detergent (see P27).
5.5 Function buttons
The function buttons (Fig. 5-6) enable additional options
in the selected programme before programme starts.
The related indicators are displayed.
mme,all options are displayed.
If a button has multiple options, the desired option can
be selected by pressing the button sequentially.
By touching the buttons, when it is in dull light, the
function is unselected; when it is in bright light, the
function is selected.
Note: Factory settings
To get best results in each programme
If there is no special requirement , default setting are recommended.
5-6
5-5
5.5.1
5-7
"
5.5.2
5-8
Function button
"
5.5.3
" "
Touch this button ,the screen will display “ TURN THE DIAL AND PRESS THE
SETUP KEY TO CONFIRM”. Languages and beep types can be selected by
the knob.
Touch the START/PAUSE button, the screen will display“LANGUAGE”. Click
again to display the language type, such as ENGLISH. Switch the language
types by the knob, and touch the START/PAUSE button again to confirm it.
The display for buzzing sound is “VOICE”, then touch the START/PAUSE button to
set the buzzing. Rotate the knob to display”ON”or”OFF” and touch the START/PAUSE
button again to confirm.
Function button
"
Touch this button(Fig.5-7) to display the corresponding temperature.
If ”0” is selected, the water will not be heated.
Function button
"
Touch this
button (Fig.5-
8 )
to change or deselect the spin of programme.
If no light is illuminated and display "------", the appliance will not spin.
5-9
,Candy has defined specific default settings.
¹
²
⁴
³
⁵
5.5.2
5.5.3
5.5.4
5.5.5
5.5.6
5.5.7
5.5.8
5.5.9
5.5.10
5.5.1
5
-
Control panel
EN
5.5.5
5.5.6
5-11
5-12
The first icon is quick wash, which used for situations with less load or dirt.
The second icon is intensive wash, which used for situations with high
loads or dirty conditions, and the washing time will be longer.
Function button
Function button
Function button
"
This button (Fig.5-10 allows you to preprogramme the wash cycle to
-
Select the required programme.
-
again to set the desired delay.The delay increases in steps of 30 minutes,
with a maximum of 24 hours delay.
begin and when it has finished, the programme will start automatically.
5.5.4
5-10
(
"
-
Function button5.5.7
5-13
The first icon is prewash, it allows you to make a prewash and it is particularly
used for heavily soiled loads (only can be used on some programmes shown
in the table.We recommend you use no or a small amount of detergent
shown on the detergent pack.
The second icon is extra rinse, it allows you to add one rinse at the end of the
washing cycle.It is useful for people with delicate and sensitive skin, for which
a small amount of residue may cause allergies. It is advisable to use this pro-
-gram for children clothes and for the washing of heavily soiled items, which
require a large amount of detergent or for the washing of toweling items,
whose fibre have the tendency to hold the detergent.
16
"
"
"
"
Quick wash and intensive wash can not run simutaneously.
The first icon is anti-crease, when this icon lights up, the maximum spin
speed decrease.
"
"
with a maximum of 24 hours delay.
The second icon is night wash. Selecting this mode will turn off the beep
and reduce the spin speed except for the alarm.
It is possible to cancel the delay start by turning the programme selector.
Confirm by pressing the START/PAUSE button. The delay countdown
Press the button once to activated the delay start and then press it
To delay the start using the following procedures:
17
5-Control panel
EN
5.5.9
5.5.8
Function button
" "
Touch this button (Fig.5-15) gently to start or interrupt the currently
displayed programme.
5-14
Function button
" "
Touch this button (Fig.5-14) to select the network. If the machine
is not paired to “hOn” App, short press the button is to start the
pairing process.
Long press this button is to delate the pairing credentials.
5.5.10 Function button
" "
5-16
Press this button(Fig.5-16) for 3 seconds to activate the child lock
mode.
If the appliance has been paired to “hOn” App, short press the button
is to start the remote control.
Child Lock cannot be set up or cancelled through hOn APP.
5-15
EN
18
5.6
First starting
5.6.1
Language setting
Power on the machine and press this button to set languages and sounds.
"
"
To switch languages, rotating the knob and click WRFRQƪUP\RXUFKRLFH
" "
5RWDWLQJWKHNQREWRWXUQRQRURƩWKHEHHSVRXQGWKHQFOLFNWRFRQƪUP
" "
5-Control panel
6
19
EN
6-Programmes
INFORMATION FOR THE TEST LABORATORIES
STANDARD PROGRAMME ACCODING TO
(EU)No 2019/2023:WCO 40-60 PROGRAMME
Yes
Optionals
/
No
MAX KG
STD TEMP
MAX TEMP
PRESENT SPIN
MAX SPIN
Half load
Intensive wash
2)
Easy iron
Night wash
Prewash
Extra rinse
Wi-Fi
Delay
8
KG
9
KG
10
KG
11
KG
12
KG
WHITES
40 60 1000 1000
/ / / /
30 60 1000 1000
40 60 1200 1200
DRUM CLEAN 90 90 600 600
/ / / / //// / /
/ /
1000 1000
/ / / //// / /
DRAIN & SPIN
/ /
1000 1400
/ / / / //// / /
4)
RAPID'
/ / /// /
4)
FRESH VAPOR
/ / / / / / //// / /
4)
HAND WASH
/ / / /
4)
HYGIENE PLUS 59’
/ /
3)
/ / /
4)
COTTON 30 90 1400 1400
4)
/ / //// /
Detergent compartment for:
Detergent
Softener or care product
Prewash
1)
DELICATE 30 40 400 400
2
3
2.5
2.5
4)
SPECIAL 39’
/ / /// /
4)
20 20 1000 1000
/ / /
40 90 1400 1400
ECO 40-60 8 9 10 11 12
30 60 1000 10005 6 7 7 8
SMART WASH
5 6 7 7 8
JEANS
8 9 10 11 12
SYNTHETICS
5 6 7 7 8
/
/
/
/
/
RINSE
8 9 10 11 12
8 9 10 11 12
30 30 800 1400
1 1 1 1 1
60 60
1 1 1 1 1
30 30 800 14004 4.5 5 5.5 6
30 60 800 800
4 4.5 5 5.5 6
60 90 1400 1400
2 2 2 2 2
8 9 10 11 12
8 9 10 11 12
.noitcnuf hsaw-erp eht htiw ylno dedda eb nac tnegreted elttil A )1
eht lecnac ot erutarepmet eht gnitsujda retfa detceles eb ylno nac noitcnuf sihT )3 icon.
ton era snoitidnoc evoba eht fI .etats daol mumixam dna noitpo noitcnuf tluafed eht rednu si emit dekram ehT )4
met, the displayed time shall prevail. The display time on the display screen is the reference time. Due to reasons
6-Programmes
Description of programmes
To clean di erent types of fabrics and various levels of dirt, the washing machine has
speci
c programs to meet every need of washing (see table of programmes).
Choose programme in accordance with the laundry instructions appearing on
labels, especially the maximum recommended temperature.
WARNING!
IMPORTANT WASH PERFORMANCE ADVICE.
New, coloured garments should be washed separately for at least 5 or 6 washes.
Certain large dark items such as jeans and towels should always be washed
separately.
Never mix NON COLOURFAST fabrics.
ECO 40-60
WHITES
SMART WASH
The new power care technology, through a perfect mix of water and detergent, guarantees
the maximum care of your clothes, at a 30°C temperature with a perfect washing perform-
mance. This innovative programme is capable to automatically the cleaning action to the
capacity
and typology of the load for the best results without any worries.This program can
wash lightly soiled mixed laundry of cotton and synthetics.
JEANS
SYNTHETICS
HAND WASH
The ECO 40-60 programme is able to clean normally soiled cotton laundry declared to be
washable at 40°C to 60°C, together in the same cycle. This programme is used to assess
the compliance with the EU Ecodesign legislation(environmentally friendly products design).
6-Programmes
EN
20
DRUM CLEAN
This programme is suitable for washing coloured cotton garments at 40°C or for ensuring
the highest degree of cleanliness for cotton resistant laundry washing at 60°C or 90°C.
7KHƪQDOVSLQLVDWPD[LPXPVSHHGWKDWHQVXUHVH[FHOOHQWZDWHUremoval.
This program can carry out the self-cleaning of the washing machine.
We recommend a bucket self-cleaning after using the washing machine for 50 times.
When using this program,please do not put any clothes detergent or machine cleaner.
This programme performs a wash cycle dedicated to the delicate fabrics that can be washed
the washing machine, the articles to be washed by hand.
The programme is suitable for jeans or some mechine washable denim garments . The
maximum washing temperature is 60°C.
7KLVSURJUDPPHDOORZV\RXWRZDVKGLƩHUHQWIDEULFVDQGGLƩHUHQW colours all together.The
rotation movement of the drum and the water levels are optimized, both during the washing
rinsing phase. The accurate spin action ensures a reduced formation of creases in the fabrics.
21
6-Programmes
EN
RAPID
This new programme may be used to obtain excellent results while saving water, energy,
detergent and time. This option washes at a medium temperature suitable for lightly
soiled mixed laundry of cotton and synthetic. Recommended for small loads and lightly
soiled items.
20℃
COLD WASH
ANTI-POLLUTION
This programme uses a steam treatment to relax creases. Three dLƩHUHQWLQWHQVLW\OHYHOV
can be selected via the button,designed only for dry garments and depending on the type
of fabric.
This programme is suitable for washing coloured cotton garments at 40°C or for ensuring
the highest degree of cleanliness for cotton resistant laundry washing at 60°C or 90°C.
7KHƪQDOVSLQLVDWPD[LPXPVSHHGWKDWHQVXUHVH[FHOOHQWZDWHUremoval.
HYGIENE PLUS 59’
This washing programme is capable of reaching a temperature of 60°C for an extended
period of time, combining the steam action with a powerful rinsing action for thoroughly
clean and hygienic clothing. Recommended for cotton fabrics.
COTTON
DELICATE
Developed to take good care of delicate items, this programme washes at a low
temperature in short time. An extended, in - depth rinse nourisKHVIDEULFƪEUHV
This program performs 2 rinses with an intermediate spin (which can be reduced or
excluded by using the appropriate button). It is used for rinsing any type of fabric, for
example after a wash carried out by hand.
RINSE
Note: The procedure to check the number of cycle that the
machine has run.
SPECIAL 39’
DRAIN&SPIN
7KLVSURJUDPPHDOORZV\RXWRZDVKGLƩHUHQWIDEULFVWRJHWKHUVXF h as cuttons, synthetics
and mixed fabrics in only 39 minutes at 40°C (or less) temperature. This programme is
particularly suited to slightly dirty fabrics, up to half of nominal load.
7KLVLQQRYDWLYHSURJUDPPHDOORZV\RXWRZDVKGLƩHUHQWIDEULFVand colours together,
such as cottons, synthetics and mixed fabrics at only 20°C and provides an excellent
cleaning performance.
The program completes the drain and a maximum spin. It is possible to delete or reduce
the spin through the spin selection button.
Procedure: under “COTTON”programme, press “TEMPERATURE” and “SPEED” simutaneously,
it will display the number of running cycle for 2 seconds, and then back to “COTTON” programme.
The cumulativer running cycles will add after the programme ending. The running cycle will be
displayed in hexademical. It is over 9999.
7-Daily use
Indicative information(as per Commission Regulation (EU) 2019/2023):
EN
22
Rated
Capacity
Programme
(kWh/cycle)
Max
Temperature
(°C)
Max
Speed
(RPM)
Residual
Moisture(%)
(kg) (HH:MM) )
L/cycle
(
Rapid’30
Eco 40-60
Eco 40-60
Eco 40-60
Cotton
60
°
C
Synthetics40
°C
8
kg
Scan QR code on energy label for energy consumption information.
The actual energy consumption ma\GLƩHUIrom the declared one
according to the local conditions.
The values given for programmes other than the Eco 40-60 programme
and the wash and dry cycle are indicative only.
20°
C Cold Wash
°C
“ Smart Wash, Eco 40-60, Synthetics,
Cotton, Hygiene Plus 59’, Anti-Pollution and 20℃ Cold Wash” programme.
7-Consumption
7
kg
(1400r)
Rapid’30
Eco 40-60
Eco 40-60
Eco 40-60
Cotton
60
°
C
Synthetics40
°C
20°
C Cold Wash
°C
3:28 0.540 50.0 30 1330 53.0
2:42 0.270 32.0 26 1330 53.0
2:38 0.190 28.0 25 1330 55.0
0:55 0.220 75.0 20 1000 65.0
1:23 2.100 75.0 57 1400 53.0
0:14 0.250 38.0 30 1000 65.0
1:45 0.800 60.0 40 1200 40.0
1
7
3.5
2
7
7
3.5
8 3:38 0.672 60.0 30 1151 53.0
4 2:48 0.380 40.0 26 1151 52.0
2 2:38 0.190 30.0 25 1151 56.0
8 1:58 0.220 75.0 20 1000 65.0
8 3:03 2.100 75.0 57 1200 53.0
4 1: 45 1.000 65.0 40 1200 37.0
1 0:14 0.250 38.0 30 1000 65.0
(1300r)
(1200r)
9
kg
9 3.48 0.625 62.0 28 1330 53.0
4.5 0.400 36.0 28 53.0
2.3 0.200 30.0 25 55.0
9 0.220 75.0 20 65.0
9 3:03 2.100 75.0 57 53.0
2:58
2:48
1:58
(1400r)
Eco 40-60
1330
1330
1000
1400
Eco 40-60
Eco 40-60
20°C Cold Wash
Cotton
60
°C
Synthetics 40°
C
Rapid’30
4.5
0:00
800
1 0:14 0.250
30
1000
65.0
37
0.250
38.0
38.0
30
Eco 40-60
Eco 40-60
Eco 40-60
Cotton
60
°
C
Synthetics40
°C
8
kg
(1400r)
20°
C Cold Wash
°C
8 3:38 0.520 54.0 28 1330 53.0
4 2:48 0.330 35.0 26 1330 53.0
2 2:38 0.190 30.0 25 1330 55.0
8 0:55 0.220 75.0 20 1000 65.0
8 1:23 2.100 75.0 57 1400 53.0
4 1:45 0.850 65.0 40 1200 40.0
1 0:14 0.250 38.0 30 1000 65.0
(1300r)
Rapid’30
Rated
Capacity
Programme
(kWh/cycle)
Max
Temperature
(°C)
Max
Speed
(RPM)
Residual
Moisture(%)
(kg) (HH:MM) )
L/cycle
(
The values given for programmes other than the Eco 40-60 programme
and the wash and dry cycle are indicative only.
13
kg
(1400r)
12
kg
(1400r)
EN
7-Consumption
Eco 40-60
Eco 40-60
Eco 40-60
COTTON 20ć
COTTON 60ć
Synthetics 40ć
Rapid 30ć
6 2:58 0.590 47.0 30 1330 52.0
3 2:48 0.220 33.0 25 1330 55.0
12 0:55 0.250 100.0 20 1000 65.0
12 1:23 2.800 100.0 57 1400 55.0
1 0:14 0.280 45.0 30 1000 65.0
6 1:45 1.000 80.0 40 1200 40.0
12 3:58 0.810 74.0 33 1330 53.0
Eco 40-60
Eco 40-60
Eco 40-60
COTTON 20ć
COTTON 60ć
Synthetics 40ć
Rapid 30ć
13 3:58 0.950 78.0 38 1330 52.0
6.5
2:58 0.610 48.0 35 1330 52.0
3
2:48 0.230 36.0 25 1330 55.0
13 3:58 0.950 78.0 38 1330 52.0
13 1:23 2.800 100.0 20 1000 65.0
6.5 1:45 1.000 80.0 40 1200 40.0
1 0:14 0.280 45.0 30 1000 65.0
11
kg
(1400r)
11 3:58 0.700 72.0 28 1330 53.0
5.5 2:58 0.370 42.0 26 1330 52.0
3 2:48 0.200 32.0 25 1330 55.0
11 0:55 0.300 100.0 20 1000 65.0
11 1:23 2.800 100.0 57 1400 55.0
1 0:14 0.300 45.0 30 1000 65.0
5.5 1:45 0.950 75.0 40 1200 40.0
Eco 40-60
Eco 40-60
Eco 40-60
COTTON 20ć
COTTON 60ć
Synthetics 40ć
Rapid 30ć
9
kg
(1400r)
20°C Cold Wash
10
kg
(1400r)
20°C Cold Wash
9 3:48 0.635 62.0
28 1330 53.0
4.5 2:52 0.390 36.0 28 1330 53.0
2.3 2:48 0.200 30.0 25 1330 55.0
9 0:55 0.220 75.0 20 1000 65.0
9 1:23 2.100 75.0 57 1400 53.0
1 0:14 0.250 38.0 30 1000 65.0
4.5 1:45 0.900 70.0 40 1200 40.0
10 3:58 0.670 65.0 28 1330 53.0
5 2:58 0.440 42.0 28 1330 53.0
2.5 2:48 0.220 32.0 25 1330 55.0
10 0:55 0.220 85.0 20 1000 65.0
10 1:23 2.500 57 1400 53.0
5 1:45 0.900 70.0 40 1200 40.0
85.0
1 0:14 0.250 40.0 30 1000 65.0
Eco 40-60
Eco 40-60
Eco 40-60
Eco 40-60
Eco 40-60
Eco 40-60
COTTON 60ć
Synthetics 40ć
R id 30ć
COTTON 60ć
Synthetics 40ć
R id 30ć
COTTON 60ć
Synthetics 40ć
R id 30ć
ap
COTTON 60ć
Synthetics 40ć
R id 30ć
COTTON 60ć
Synthetics 40ć
R id 30ć
ap
11
kg
(1400r)
11 3:58 0.545 72.0 28 1330 53.0
5.5 2:58 0.325 42.0 26 1330 52.0
3 2:48 0.200 32.0 25 1330 55.0
11 0:55 0.300 100.0 20 1000 65.0
11 1:23 2.600 100.0 57 1400 55.0
1 0:14 0.300 45.0 30 1000 65.0
5.5 1:45 0.950 75.0 40 1200 40.0
Eco 40-60
Eco 40-60
Eco 40-60
COTTON 20ć
COTTON 60ć
Synthetics 40ć
Rapid 30ć
COTTON 60ć
Synthetics 40ć
R id 30ć
BR 411BL10-S
BR 411BL10G-S
7-Daily use
8.1 Power supply
Connect the washing machine to a power supply
(220V to 240V~/50Hz; Fig. 8-1). Please
also refer
to
section INSTALLATION (see P10).
8.2 Water connection
f
Before connecting check the cleanliness and cla-
rity of the water inlet.
f
Turn on the tap (Fig.8-2).
Note: Tightness
Before use check for leakage in the joints between the tap and the inlet hose by turning
on the tap.
8.3 Preparing laundry
f
washing labels.
f
Separate white clothes from coloured ones.
Wash coloured textiles ƪUVt by hand to check
if
they fade or run.
f
Empty pockets (keys, coins, etc.) and remove
harder decorative objects (e.g. brooches).
f
Garments without hems, delicates and ƪQHOy
woven textile such as ƪQH curtains are to be put
into a wash bag to care for this delicate laundry
(hand or dry cleaning would be better).
f
Close zippers, velco fastener and hooks, make
sure the buttons are sewn on tightly.
f
Place sensitive items like laundry without ƪUm
hem, delicate underwear (Dessous) and small
items such as socks, belts, bras, etc. in a wash
bag.
f
Unfold large pieces of fabric such as bed sheets,
bedspreads etc.
f
Turn jeans and printed, decorated or color inten-
sive textiles inside out; possibly wash separately.
CAUTION!
Non-textile, as well as small, loose or sharp-edged items may cause malfunctions and
damage of clothes and appliance.
8-1 8-2
EN
8-Daily use
23
8-3
Sort out clothes according to fabric (cotton,syn-
thetics, wool or silk etc.) and how dirty they are
(Fig.8-3). Pay attention to the care labelling of
Care chart
Washing
Washable up to 95°C
normal process
Washable up to 60°C
normal process
Washable up to 60°C
mild process
Washable up to 40°C
normal process
Washable up to 40°C
mild process
Washable up to 40°C
very mild process
Washable up to 30°C
normal process
Washable up to 30°C
mild process
Washable up to 30°C
very mild process
Wash by hand max.
40°C
Do not wash
Bleaching
Any bleaching allowed
Only oxygen/ non-
chlorine
Do not bleach
Drying
Tumble drying possible
normal temperature
Tumble drying
possible lower
temperature
Do not tumble dry
Line drying
Flat drying
Ironing
Iron at a maximum
temperature up to 200
°C
Iron at a medial
temperature up to
150°C
Iron at a low
temperature up to
110 °C; without
steam (steam ironing
may cause
irreversible damage)
Do not iron
Professional Textile Care
Dry cleaning in tetra-
chloroethene
Dry cleaning in
hydrocarbons
Do not dry clean
Professional wet clean
Do not professional
wet clean
8.4 Loading the appliance
f
Put in the laundry piece by piece.
f
Don’t overload. Note the diƩHUHQt maximum load according to programmes! Rule
of thumb for maximum load: Keep six inches between load and drum top.
f
Close the door carefully. Make sure that no pieces of laundry are pinched.
Note: Auto Weight
The display default time may vary depending on the load weight, involving the
EN
24
“ Smart Wash, Eco 40-60, Synthetics,
Cotton, Hygiene Plus 59’, Anti-Pollution and 20℃
Cold Wash” programme.
8-Daily use
8.5 Selecting detergent
Washing e
ciency and performance is determined by used detergent quality.
Use only machine wash approved detergent.
If needed use speci
c detergents, e.g for synthetic and woolen fabric.
See tips for countertop detergent stickers.
Do not use dry cleaning agents such as trichloroethylene and similar products.
Choose the best detergent
If using liquid detergent, it is not recommended to activate the time delay.
We recomment by using:
Laundry powder:
20°C to 90°C* (best use: 40-60°C)
Color detergent:
20°C to 60°C (best use: 30-60°C)
Wool/delicate detergent:
20°C to 30°C (best use: 20-30°C)
*
Choose 90 °C wash temperature only for special hygienic requirements.
*
If you choose the water temperature 60°C or above, we would like to advise you to use
less detergent.
*
It is better to use less or free detergent powder.
EN
8-Daily use
25
*
Suggested detergent type on remote control depends on the program choosen on
APP.
Programme
Kind of detergent
Universal Colour Delicate Special Softener
Rapid
Special 39'
20°C Cold Wash
Anti-Pollution
Hygiene Plus 59'
Cotton
Delicate
Rinse
Drain & Spin
Drum Clean
Smart Wash
Hand Wash
Synthetics
Jeans
Whites
Eco 40-60
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
=Reconommmended
-=Not recommended
O =no
- -
8.6 Adding detergent
1. Slide out the detergent drawer.
2. Put the required chemicals into corresponding
compartments (Fig. 8-4).
3. Push back the drawer gently.
Note:
Remove detergent residues before next wash cycle from the detergent drawer.
Do not overuse detergent or softener.
Please follow the instruction on the detergent package.
Always
detergent just before the beginning of the wash cycle.
Concentrated liquid detergent should be diluted before adding.
Do not use liquid detergent if function "Delay" is selected.
Carefully choose the programme settings according to the care symbols on all
laundry labels and according to the programme table.
8.7 Select a programme
To get the best washing results, select a programme
whic the degree of soiling and sort of laundry type.
Turn the programme knob (Fig. 8-5) to select the right
programme.The display will show the selected
programme name.
Note: Odour removal
Before t use we recommend to run programme "DRUM CLEAN "
to remove possibly corruptive residues.Please don't put any detergent or
machine cleaner in washing agent compartment (2).
special
8.8 Add individual selections
Select required options and settings (Fig. 8-6); refer to
Control Panel.
8-5
8-6
8-4
EN
26
8.
8-Daily use
8.10
Start wash programme
Touch "START/PAUSE button (Fig. 8-7) to start.
Appliance operates according to present settings.
8.11
Interrupt / cancel wash programme
To interrupt a running programme, press
"START/PAUSE
", the LED above the button
is
ashing. Press it again to resume operation.
To cancel a running programme and all its individual settings:
1. Touch
button to interrupt the running programme.
2. Turn the knob to the programme DRAIN & SPIN and select"NO SPIN" to drain the water.
3. After closing the programm to restart the appliance, select a new programme and
start it.
4. After closing the programm to restart the appliance, select a new programme and
start it.
8.12
After washing
Note: Door lock
For safety reasons the door is locked partially during the washing cycle. It is only
possible to open the door at the end of the programme or after the programme was
cancelled correctly (see description above).
In case of high water level, high water temperature and during spinning it is not
possible to open the door; Lock is displayed.
1. At programme cycle END is displayed.
2. The appliance switches
automatically.
3. Remove laundry as soon as possible to go easy on it and to prevent more wrinkling.
4. Turn
water supply.
5. Unplug the power cord.
6. Open the door to prevent formation of moisture and odours. Let it open while not
used.
Note: Standby-mode / energy-saving mode
The switched on appliance will go into standby-mode if it will not be activated within 2
minutes before starting the programme or at the end of programme, except REMOTE
the standby mode
Activate or deactivate the buzzer
8-7
turn the knob to any other programme except "OFF".
Changes are only possible by cancelling the programme.
EN
27
8.9
"
"START/PAUSE
8-Daily use
The a
c
oustic
s
ig
n
al can be
selected
:
Select the beep mode by pressing the "Settings" button: Press the "Settings" button
for the first time to select the language, then turn the knob until the word "voice" appears.
When the sound is on,the screen display"ON"
Turn the to select the sound switch.
When the sound is off, the screen display"OFF"
When the sound is off, it is Voice off.
Press the start and stop keys to select the current sound switch status.
Then press the start/stop button to enter the buzzer off/on state.
8-Remote control (WI-FI)
EN
28
This appliance is equipped with Wi-Fi technology that allows you to control it remotely
via App.
9.1 General
9.2 Requirements
9.3 Download and installation of hOn APP
Download the
App
9-Remote control (WI-FI)
Please observe the safety precautions in this user manual and make sure that these
are complied even when operating the applance via the hOn APP while you are away
from home. You must also follow the instructions in the hOn.
wireless
only
available
tablets and
appliance
correctly
wireless
appliance
Wi-Fi icon appears on the display.
download-app
(EIRP)
Wireless standard
IEEE802.11b/g/n & BLE V4.2
log in.
N
1.The App is available for devices running both Android and iOS, both for tablets and for
smartphones.
EN
29
9.4 Appliance pairing (on app)
2.Get all the details of the Wi-FI functions by browsing the App in DEMO mode.
3.The frequency of the home Wi-Fi network has to be set on the 2.4 GHZ band. You
cannot configure the machine if your home network is set to the 5 GHZ band.
4.Open the App, create the user profile (or log-in if it is already created previously) and
pairing the appliance following the instructions on the device display.
9.5 To enable Remote Control
control up to 24 hours,then shut off.
9.6 To disable Remote Control
Once the remote control is activated, if the end user doesn’t start any cycle from app
in 10 minutes, the appliance will go to Networked Standby Mode, and keeps remote
1.Check that the router is switched on and connected to the Internet.
2.Load the laundry and close the door.
3.Press the “ ” button, the door locks.
4.Start the cycle using the app, control panel will be disabled except for “POWER” and
“START/PAUSE” button.After starting the program, only child lock is available.
5.The Remote Control can be also activated by pressing” ”button during the cycle
running. After remote authorization, the main control board is still available.
6.Once the cycle has been completed, the door unlocks and Romote Control turns off.
7.After 2 minutes the appliance goes to OFF mode.
Note: Remote Control expiration
1.To exit remote control while a cycle is running, press” ”button on the control panel.
The appliance will keep running the cycle and go to READ ONLY mode.
2.To resume the Remote Control by pressing the “ ”button again.
3.Control the appliance using the App.
9.7 End of cycle with Remote Control on
1.At the end of the cycle, the door will unlock and the Remote Control will deactivated.
2.After 2 minutes the appliance will automatically switch off.
9-Remote control (WIFI)
30
10-Care and cleaning
EN
9-Care and cleaning
10.1 Cleaning the detergent drawer
Take always care there are no detergent residues.
Clean the drawer regularly (Fig. 10-1):
1. Pull out the drawer until it stops.
2. Press the release button and remove the drawer.
3. Flush the drawer with water until it is clean and
insert the drawer back in the appliance.
10.2 Cleaning the machine
Unplug the machine during cleaning and
maintenance.
Use a soft cloth with soap liquid to clean the
machine case (Fig.10-2) and rubber components.
Do not use organic chemicals or corrosive
solvents.
10.3 Water inlet valve and inlet valve filter
To prevent blockage of water supply by solid substan-
ces like lime clean regularly the inlet valve filter.
Unplug the power cord and turn off the wate
supply.
Unscrew the water inlet hose at the back (Fig. 10-3)
of the appliance as well as on the tap.
Flush the filters with water and a brush (Fig. 10-4).
Insert the filter and install the inlet hose.
10.4 Cleaning the drum
Remove accidentally washed items, especially
metal parts such as pins, coins, etc. from the drum
(Fig. 10-5) because they cause rust stains and
damage.
Use a non-chloride cleaner for removing rust
stains. Observe the warning hints of the cleaning
agent manufacturer.
Do not use any hard objects or steel wool for
cleaning.
10-1
10-2
10-4
10-5
10-3
31
10-Care and cleaning
EN
10.5 Long periods of disuse
If the appliance is left idle for a longer period:
1. Pull out the electrical plug (Fig. 10-6).
2. Turn off water supply (Fig. 10-7).
3. Open the door to prevent formation of moisture
and odours. Let the door open when not in use.
Before next usage, check the power cord, water inlet and
installed and without leakage.
10.6 Pump filter
Clean the filter once a month and check the pump
filter for instance if the appliance:
Doesn't drain water.
Doesn't spin.
Cause unusual noise while running.
WARNING!
Scalding Risk! Water in the pump filter can be very
hot! Before any action please ensure water has
cooled down.
1.
Turn off and unplug the machine (Fig.10-8).
2. Push and open the filter door(Fig.10-9).
10-6
10-7
10-8
10-9
10-10
10-11
drain hose carefully. Make sure that everything is properly
3. Provide a flat container to catch leach water
(Fig.10-10).There could be bigger amounts.
4. Pull the drainhose out and hold its end above the
container(Fig.10-10).
5. Taking the sealing plug out of the drainhose.
(Fig.10-10).
6. After completing drainage, close the drainhose
and push it back to the machine(Fig.10-11).
7. Unscrew and remove the pump filter counter
clockwise(Fig.10-12).
8. Remove contaminants and dirt(Fig.10-13).
10-12
10-13
32
10-Care and cleaning
EN
9. Clean carefully pumSƪlter, e.g. using running water
(Fig. 10-14).
10. Reƪ[ it thoroughly (Fig. 10-15).
11. Close service ƫDS
CAUTION!
f
Pump ƪlter sealing has to be clean and unhurt. If the lid is not full tightened, water can
escape.
f
7KHƪOWHUmust be in place, or it may lead to leakage.
10-14
10-15
33
11
-
Troubleshooting
EN
10-Troubleshooting
Many occuring problems could be solved by yourself without VSHFLƪF expertise. In case of
a problem please check all shown possibilities and follow below Instructions before you
contact an after sales service. See CUSTOMER SERVICE.
WARNING!
f
Before maintenance, deactivate the appliance and disconnect the mains plug from
the mains socket.
f
Electrical equipment should be serviced only by qualiƪHGHOHFWULFal experts, because
improper repairs can cause considerable consequential damages.
f
A damaged power cable should only be replaced by the manufacturer, its service
agent or similarly qualiƪHG persons in order to avoid a hazard.
11.1 Information codes
Following codes are displayed only for information referring to the washing cycle. No
measures must be performed.
Code Message
The remaining wash cycle time will be 1 hour and 25 minutes.
The remaining delay time will be 6 hours and 30 minutes.
Function child lock is activated.
11.2 Troubleshooting with display code
Problem Cause Solution
CLR FLTR
• Drainage error, water is not fully
drained within 6 minutes.
• Clean pump ƪlter
• Check drain hose installation.
E2
• Lock error.
• Shut the door properly.
E4
• Water level not reached, drain
hose is self-syphoning.
• Make sure that tap is fully opened and
water pressure is normal.
• Check the inlet hose installation.
E8
• Water protective level error.
• Contact the After sales service.
Door is closed because of high water level,high water temperature or spinning cycle.
7KHZDVKLQJF\FOHLVƪQLVKHG7KHDSSOLDQFHVKXWVRƩDXWRPDWLFDOly.
End
34
11-Troubleshooting
EN
Problem Cause Solution
F3
• Temperature sensor error.
• Contact the After sales service.
F4
• Heating error.
• Contact the After sales service.
F7
• Motor error.
• Contact the After sales service.
Contact the After sales service
FA
• Water level sensor error.
• Contact the After sales service.
• Abnormal communication error.
• Contact the After sales service.
•
• Contact the after sales service to replace
•
7KHLRWPRGXOHIDLOVWREHFRQƪJXUHG
•
11.3 Troubleshooting without display code
Problem Cause Solution
Washing machine
fails to operate.
• Programme is not yet started.
• Door is not properly closed.
• Machine has not been switched on.
• Power failure.
• Child lock is activated.
• Check programme and start it.
• Close the door properly.
• Switch the machine on.
• Check power supply.
• Deactivate child lock.
Washing machine
will not be ƪlled with
water.
• No water.
• Inlet hose is kinked.
• Inlet hose ƪlter is blocked.
• Water pressure is less than 0,03
MPa.
• Door is not properly closed.
• Water supply failure.
• Check water tap.
• Check inlet hose.
• Unblock inlet hose ƪOWHU
• Check water pressure.
• Close the door properly.
• Ensure the water supply.
Machine is draining
while being ƪOOHG
• Height of drain hose is below 80 cm.
• Drain hose end could reach into
water.
• Make sure that drain hose is
properly installed.
• Make sure the drain hose is not in
water.
Drainage failure.
• Drain hose is blocked.
• 3XPSƪlter is blocked.
• Drain hose end is higher than 100 cm
above ƫRRUlevel.
• Unblock drain hose.
• Clean pump ƪlter.
• Make sure that drain hose is
properly installed.
Strong vibration
while spinning.
• Not all transportation bolts have
been removed.
• Appliance has no solid position.
• Machine load is not correct.
• Remove all transportation bolts.
• Ensure solid ground and a levelled
position.
• Check load weight and balance.
Operation stops
before completing
wash cycle.
• Water or electric failure.
• Check power and water supply.
Operation stops for
a period of time.
• Appliance displays error code.
• Problem due to load pattern.
• Programme performs soaking cycle.
• Consider display codes.
• Reduce or adjust load.
• Cancel programme and restart.
E5
Drainage error.
Water is not fully drained in set time.
FC0,FC1 or
FC2
FH
the iot module.
Eb
E5
Clothes jamming alarm.
•
•
Pause operating, open the door and place
garments again before restarting.
35
11-Troubleshooting
EN
Problem Cause Solution
Excessive foam
floats drum and/or
detergent drawer.
• Detergent is not appropriate.
• Excessive use of detergent.
• Check detergent recommendat-
• Reduce amount of detergent.
Automatic
adjustment of
washing time.
• Washing programme duration will be
adjusted.
• This is normal and doesn’t affect
functionality.
Spinning fails.
• Unbalance of laundry.
• Check machine load and laundry
and run a spinning programme
again.
Unsatisfactory
washing result.
• Degree of pollution does not agree
with selected programme
• Detergent quantity was not sufficie-
nt.
• Maximum load has been exceeded.
• Laundry was unevenly distributed in
the drum.
• Select an other programme.
• Choose the detergent acc. to the
degree of pollution and according
to manufacture
• Reduce loading.
• Loose the laundry.
Washing powder
residues are on the
laundry.
• Insoluble particles of detergent can
remain as white spots on the laundry.
• Perform extra rinse.
• Try to brush the points from the
dry laundry.
• Choose an other detergent.
Laundry has grey
patches.
• Caused by fats such as oils, creams
or ointments.
• Pretreat the laundry with a special
cleaner.
Note: Foam formation
If too much foam is inspected during spin cycle, motor stops and drain pump will be
activated for 90 seconds. If that elimination of foam fails up to 3 times, programme ends
without spinning.
Should the error messages reappear even after the taken measures, switch off the
appliance, disconnect the power supply and contact the customer service.
11.4 In case of power failure
The current programme and its setting will be saved.
When power supply is restored, operation will be
resumed.
If a power failure cuts an operating wash programme,
door opening is mechanically blocked. To get out any
laundry water level should not be seen in the glassy
porthole of the door. - Danger of burns! Water level
has to be lowered as described in "Pump filter". Not till
then pull lever (A) beneath service flap (Fig. 11-1) until
door is unlocked by a gentle click. Afterwards refix all
par
ts.
When the washing machine in a safe state (under the water level below the window along
a certain distance, barrel temperature below 55 , the inner barrel did not turn), may
unlock the doors of the machine operation.
°C
ions.
11-1
36
12-
Technical data
EN
11
-
Technical
data
12.1 Additional technical data
12.3
Standards and Directives
This product meets the requirements of applicable EC directives with the corresponding
harmonised standards, which provide for CE marking.
Note:
The exact height of your washer is dependent on how far the feet are extended from
the base of the machine. The space where you install your washer needs to be at least
40mm wider and 20mm deeper than its dimensions.
Voltage in V 220-240 V~/50Hz
Current in A
10
Max power in W 1950
Water pressure in MPa 0.03≤P <1
Net weight in kg
59
67
12.2 Product dimensions
PRODUCT DIMENSIONS
Overall height of product mm
Overall width of product mm
Overall depth of product mm
Depth of door open mm
Minimum door clearance to
adjacent wall mm
WALL
TOP VIEW
FRONT VIEW
850
595
190
850
595
452
505
563
995
1053
190
190
850
595
419
488
962
D2
D4 D5
D1
H
W
D1
D5
D4
D2
H
W
overall depth of product
(From top panel to main
control board size)
mm
BP 49SBL10UC-S
BP 410BL10UC-S
BP 48SBL8UC-S
510
BP 411BL10UC-S
BP 412BL10UC-S
56
69
850
595
544
596
1086
190
BP 49SBL10UC-S
BP 410BL10UC-S
BP 48SBL8UC-S
BP 411BL10UC-S
BP 412BL10UC-S
37
13-Customer service
EN
12-Customer service
We recommend our Hoover Customer Service and the use of original spare parts.
,I\RXKDYHDSUREOHPZLWK\RXUDSSOLDQFHSOHDVHƪUVWFKHFNVHction11- TROUBLE-
SHOOTING.
If you cannot ƪQGDsolution there, please contact:
f
your local dealer.
f
WKH$VVLVWHQFH$UHDRQWKH+RRYHUZHEVLWHZKHUH\RXFDQƪQGLQIormation on
Warranties, Accessories and Spare Parts and Contact numbers.
To contact our Service, ensure that you have the following data available.
Each product is identLƪHG by a unique code, also called the “serial number”, printed on a
sticNer. This can be found inside the door opening.
Model Serial No.
Also checN the Warranty Card supplied with the product in case of warranty.
It is always recommended to use original spare parts, that are available at our Authorised
Customer Service Centres.
Warranty
The product is guaranteed under the terms and conditions stated on the certiƪFate
included with the product. The certiƪFDte has to be stored so as to be shown to the
Authorized Customer Service Centre in case of need. You can also checN the warranty
conditions on our web site. To obtain assistance, pleaseƪll in the form on-line or contact
us at the number indicated on the support page of our web site.
The standard manufacturer warranty covers faults caused by electrical or
mechanical faults in the product due
to an act or omission of the manufacturer.
If a
fault is found to be caused by factors outside the product supplied, miss-use or as a
result of the instructions on use not being followed, a charge may be applied.
The manufacturer declines all responsibility for any printing errors in the ERRNOHW included
with this product. Moreover, it also reserves the right to maNH any changes deemed
useful to its products without changing their essential characteristics.
*For more information please refer to www.haier-europe.com
- BR -
