
MANUAL 10070-SB REV 0 (04/21)
$21.00
GAS FIRED STEAM TILTING KETTLES
MANUAL SECTION CO
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this
manual for the life of the equipment:
Model #:
___________________________
Serial #:
___________________________
Date Purchased:
_____________________
WARNING
Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury
or death. Read the installation, operating and maintenance instructions thoroughly before installing or
servicing this equipment.
Model KTLG-40
Gas Fired Steam Tilting Kettles
KTLG-20, KTLG-30, KTLG-40 & KTLG-60
Installation & Operation Manual
SOUTHBEND STEAM
1100 Old Honeycutt Road Fuquay-Varina, North Carolina 27526 USA
www.southbendnc.com

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Gas Fired Steam Tilting Kettles
SAFETY PRECAUTIONS
Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of
precautions. Accidents and problems can be caused by failure to follow fundamental rules and precautions.
The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the operator,
service personnel, or to the equipment.
CAUTION
WARNING
NOTICE
This symbol warns of immediate hazards that will result in severe injury or death.
This symbol refers to a potential hazard or unsafe practice that could result in injury or death.
This symbol refers to a potential hazard or unsafe practice that could result in injury, product
damage, or property damage.
This symbol refers to information that needs special attention or must be fully
understood, even though not dangerous.
DANGER
WARNING
Improper installation, operation, adjustment, alteration, service or maintenance can cause property damage, injury
or death. Read the installation, operating and maintenance instructions thoroughly before installing, operating or
servicing this equipment.
NOTICE
This manual should be retained for future reference.
NOTICE
This product is intended for commercial use only. NOT FOR HOUSEHOLD USE.
Copyright © 2021 by Southbend Steam. All rights reserved. Published in the United States of America.
SPECIFICATIONS
IMPORTANT NOTES FOR INSTALLATION AND OPERATION
WARNING
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages
that follow this symbol to avoid possible injury or death.
WARNING
FOR YOUR SAFETY:
Do not store or use gasoline or other ammable vapors or liquids in the vicinity of this or any other appliance.
PURCHASER: Instructions to be followed in the event the operator of this appliance smells gas must be posted
in a prominent location. This information shall be obtained by consulting the local gas supplier.
Do not attempt to operate this unit in the event of a power failure.
Keep the appliance area free and clear from combustibles.
DO NOT obstruct the ow of combustion and ventilation air.
Adequate clearances MUST be maintained for servicing and proper operation.
Contact the factory, the factory representative or a local service company to perform maintenance and repairs
should the appliance malfunction. Refer to warranty terms.

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Gas Fired Steam Tilting Kettles
RETAIN THIS MANUAL FOR FUTURE REFERENCE.
Table of Contents
Important Notes For Installation and Operation .................................................................... 2
Service Connections ............................................................................................................. 4
Installation ............................................................................................................................. 5
Operation .............................................................................................................................. 8
Cleaning ................................................................................................................................ 11
Maintenance ......................................................................................................................... 14
Service .................................................................................................................................. 15
Troubleshooting .................................................................................................................... 18
Appendix A, Material Safety Data Sheet ............................................................................... 19
Table of Contents

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Gas Fired Steam Tilting Kettles
Service Connections
SERVICE CONNECTIONS
GAS CHARACTERISTICS
DIMENSIONS
* For use on non-combustible floors only.
SERVICE CONNECTIONS
– GAS CONNECTION: Supply Gas through 3/4” pipe. A gas shut o valve must be installed in supply piping convenient and adjacent to appliance.
– ELECTRICAL CONNECTION : Unless otherwise specied, eld wire electrical connection to be 120 volts, 60 Hz, 1 phase with grounding wire. Unit
furnished with 6’ cord and 3 prong plug. Total maximum amps 4.0.
– COLD WATER: 3/8” (10 mm) tubing to faucet (optional)
– HOT WATER: 3/8” (10 mm) tubing to faucet (optional)
Model Capacity Units A B C D E F G H J K L M N
KTLG-20
20 gallons
(76 liters)
in
(mm)
20”
(508)
48.13”
(1222)
40.63”
(1032)
19”
(483)
40.13”
(1019)
76.5”
(1943)
16.5”
(419)
24”
(610)
11”
(279)
22”
(559)
40.5”
(1029)
18.38”
(467)
25.5”
(648)
KTLG-30
30 gallons
(114 liters)
in
(mm)
26”
(660)
55.25”
(1403)
43.63”
(1108)
16.5”
(419)
39”
(991)
73.75”
(1873)
15.5”
(394)
22.25”
(565)
7.5”
(191)
21”
(538)
38.13”
(968)
17.88”
(454)
28.5”
(724)
KTLG-40
40 gallons
(152 liters)
in
(mm)
26”
(660)
55.25”
(1403)
43.63”
(1108)
16.5”
(419)
43.25”
(1099)
76”
(1930)
15.5
(394)
22.25”
(565)
7.5”
(191)
23”
(584)
42.5”
(1080)
22.13”
(562)
28.5”
(724)
KTLG-60
60 gallons
(227 liters)
in
(mm)
30”
(762)
59”
(1499)
45.63”
(1159)
17.88”
(454)
43.88”
(1115)
82”
(2083)
19.5”
(495)
22.25”
(565)
5.5”
(140)
23”
(584)
45.5”
(1156)
24.75”
(629)
30.5”
(775)
Model
Gas Supply
Shipping
Weight
Minimum Clearance
BTU/HR. kW/HR. Supply Pipe Pressure (W.C.)
KTLG-20 80,000 23.4
Natural
6”-14”
(152-356 mm)
Propane
11”-14”
(279-356 mm)
700 lbs. [318 kg]
SIDES
BACK
0” [0 mm]
4” [102 mm]
KTLG-30 100,000 29.3 900 lbs. [408 kg]
KTLG-40 100,000 29.3 930 lbs. [422 kg]
KTLG-60 120,000 35.2 1142 lbs. [51 kg]
As continued product improvement is a policy of Southbend Steam, specications are subject to changge without notice.

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Gas Fired Steam Tilting Kettles
UNPACKING
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
Immediately after unpacking the steamer, check for possible shipping damage. If the steamer is found to be damaged,
save the packaging material and contact the carrier within 15 days of delivery.
Prior to installation, verify that the type of gas supply (natural or propane) and electrical service agree with the
specications on the rating plate located on the left side panel as you face the front of the braising pan. If the supply
and equipment requirements do not agree, contact your dealer immediately.
Installation
INSTALLATION
Installation Codes and Standards
Installation must conform with local codes, or in the absence of local codes, with the National Fuel Gas Code,
ANSI Z223.1/NFPA 54, or the Natural Gas and Propane Installation Code, CSA B149.1, as applicable.
1. The appliance and its individual shut off valve must be disconnected from the gas supply piping system during
any pressure testing of that system at pressures in excess of 1/2 psi (3.5 kPa).
2. The appliance must be isolated from the gas supply piping system by closing its individual manual shut off
valve during any pressure testing of the gas supply piping system at test pressures equal to or less than
1/2 psi (3.5 kPa).
Electrical grounding must be provided in accordance with local codes, or in the absence of local codes, with the
National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA C22.2, as applicable.
The electrical diagram is located on the inside of side panel of left hand console.
EXHAUST FANS AND CANOPIES: Canopies are set over ranges, ovens and kettles for ventilation purposes. It is
recommended that a canopy extend 6 inches past appliance and be located 7.5 feet from the floor. Filters should
be installed at an angle of 45 degrees or more with the horizontal. This position prevents dripping of grease and
facilitates collecting the run- off grease in a drip pan, usually installed with the filter. A strong exhaust fan tends to
create a vacuum in the room and may interfere with burner performance or may extinguish pilot flames. Makeup
air openings approximately equal to the fan area will relieve such vacuum. In case of unsatisfactory performance
on any appliance, check operation with exhaust fan in the “OFF” position.
WALL EXHAUST FAN: The exhaust fan should be installed at least two feet above the vent opening at the top of
the unit.
CLEARANCES: Adequate clearance must be provided in aisle and at the side and back. Adequate clearances for
air openings into the combustion chamber must be provided, as well as for serviceability.
SIDES 0 INCHES
BACK 4 INCHES AT FLUE BOX
FLOORS NON-COMBUSTIBLE
All units must be installed in such a manner that the flow of combustion and ventilation air are not obstructed.
Provisions for an adequate air supply must also be provided. Do not obstruct side of the unit, as combustion air
enters through this area.
Information on the construction and installation of ventilating hoods may be obtained from the standard for
“Vapor Removal from Cooking Equipment”, NFPA No. 96 (latest edition), available from the National Fire
Protection Association, Batterymarch Park, Quincy, MA, USA, 02269.

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Gas Fired Steam Tilting KettlesINSTALLATION
WARNING
All connections must be checked for leaks, after the unit has been put in operation. Use soapy water only for
testing on all gases. Never use an open ame to check for gas leaks.
NOTICE
If applicable, the vent line from the gas appliance pressure regulator shall be installed to the outdoors in accordance
with local codes or, in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the
Natural Gas and Propane Installation Code CSA B149.1, as applicable.
To Install
1. Uncrate carefully. Report any hidden freight damage to the freight company immediately.
2. The pressure relief valve is located at the right rear of the unit. This area should be kept clear and should not be in an area
where operators will normally stand. The elbow on the relief valve should be turned toward the oor. A maximum 3 foot, 3/4”
diameter pipe may be used to extend to the oor, but must not be piped directly to a drain. It must vent to the atmosphere.
3. Set the unit in place. Be certain to maintain minimum clearances as stated above.
4. To level the unit use a spirit level in all directions on the top of the kettle (lid up). Adjust the bottom foot on each leg to
overcome an uneven oor.
5. Mark hole locations on oor through anchoring holes provided in anged adjustable feet.
6. Remove appliance and drill holes in locations marked on oor and insert proper anchoring devices.
7. Set unit back in position and re-level left to right and front to back.
8. Bolt and anchor appliances securely to the oor.
9. Seal bolts and anged feet with silastic or equivalent compound.
10. Appliance location must allow air supply to unit and obstruction free clearance for air opening into the combustion
chamber.
11. Make service connections as indicated.
12. Check the pressure gauge on the front panel before operating. If the pressure gauge does not indicate green vacuum
zone (below 0 psi), see “Re-establishing Vacuum” section under SERVICE, after completing installation instructions.
GAS CONNECTION
The serial plate on the lower right side of the unit indicates the type of gas your unit is equipped to burn. Do NOT connect
to any other gas type.
A 3/4” NPT line is provided at the rear for the connection. Each unit is equipped with an internal pressure regulator which
is set for 3.5” W.C. manifold pressure for natural gas and 4.0”
W.C. for propane gas. Use 1/8” pipe tap on the downstream side of the combination valve for checking pressure.
An adequate gas supply is imperative. Undersized or low pressure lines will restrict the volume of gas required for satisfactory
performance. A steady pressure, minimum 6” W.C. for natural gas and minimum 11” W.C. for propane gas, is recommended.
With all units operating simultaneously, the manifold pressure on all units should not show any appreciable drop.
Fluctuations of more than 25% on natural gas, and 10% on propane gas, will create pilot problems and aect burner operating
characteristics. Contact your gas company for correct supply line sizes.
Purge the supply line to clean out any dust, dirt, or other foreign matter before connecting the line to the unit. It is recommended
that an individual manual shut o valve be installed in the gas supply line to the unit. Use pipe joint compound which is suitable
for use with LP gas on all threaded connections. Test pipe connections thoroughly for gas leaks.
NOTICE
If this equipment is being installed at over 2,000 feet altitude and was not so specied on order, contact service
department. Failure to install with proper orice sizing may void the warranty.

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Gas Fired Steam Tilting Kettles
WARNING
Do not connect the kettle to the electrical supply until after the gas connection has been made.
INSTALLATION
Water Connection
On units equipped with an optional water ll valve connect a water line (minimum 1/4”) to the valve with a 1/4” NPT female tting.
Units with dual (hot and cold) valves must have the hot water line connected to side with the hot water valve (red) and cold water
line to the cold water valve (blue). Plastic or rubber hose is not recommended, as it may melt against the hot kettle side.
Electrical Connection
WARNING
ELECTRICAL GROUNDING INSTRUCTIONS
This appliance is equipped with a three-prong (grounding) plug for your protection against shock hazard
and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the
grounding prong from this plug. (120V units only).
1. 120 VAC - 60 Hz - Single Phase
Units with this electrical rating are factory supplied with a three-wired cord and three-prong plug which ts any
standard 120V, three-prong grounded receptacle. A separate 15 amp supply is needed for each unit.
2. 208/240 VAC - 60 Hz - Single and Three Phase
Units with this electrical rating are factory equipped with a transformer. To connect supply wires, remove cover from right
console. Route supply wires and ground wire through the hole in the console with a strain relief tting. Connect wires
to the terminal block in the rear of the right console. Connect ground wire to lug. Replace cover. Three-phase units are
wired as above, using only two supply wires. The third supply wire is not connected and must be properly terminated.
3. 220 VAC - 50 Hz - Single Phase
Units equipped with this voltage ratings should be wired exactly as in (Step 2) above.
Performance Check
The following items should be checked before or within the rst 30 days of operation by a qualied service technician.
1. Verify correct gas type against rating plate on unit.
2. Verify correct voltage, cycle and phase against rating plate on unit.
3. Gas pressure.
4. Internal gas connections.
5. Internal electrical connections.
6. Burners - adjustment and ignition.
7. Thermostat - cycle for operation check.
8. Gas supply valve - check for operation.
9. Check hinge and lid assembly.
10. Draw-o valve - check operation.
11. Advise user on cleaning procedure.

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Gas Fired Steam Tilting Kettles
Operation
NOTICE
Contact the factory, the factory representative or a local service company to perform maintenance and repairs
should the appliance malfunction.
OPERATION
WARNING
In the event of main burner ignition failure, a 5 minute purge period must be observed prior
to re-establishing ignition source.
CAUTION
If you smell gas during the lighting procedure, immediately shut o the gas supply until the leak has been corrected.
WARNING
In the event you smell gas, shut down equipment at the main shut o valve and contact the
local gas company or gas supplier for service.
Gas Control Instructions
The units do not require “lighting” the pilot with a match.
A. Lighting
NOTICE
Unit is shipped with gas combination valve turned “on”.
1. Open manual gas shut o valve.
2. Set thermostat to OFF, and kettle in fully upright position, turn power switch ON.
3. Set thermostat to maximum, initiating a 30 second pre-purge. Red “COOKING” pilot will come on, and after 30
seconds, the green “IGNITION” pilot will come on, lighting the main burners.
If after 36 seconds the burner fails to ignite or the “ignition light goes out, the system goes into Safety Lockout. De-
energize the system by setting the thermostat to “OFF” for ve minutes and try again.
4. Set the thermostat to desired temperature setting. When temperature setting has been reached, the “IGNITION” pilot
will go o, turning o the burner. The unit will then cycle on and o to maintain set temperature.
NOTICE
When the kettle is tilted a safety switch will automatically turn o gas supply.
The kettle will not operate once it has been tilted.

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Gas Fired Steam Tilting Kettles OPERATION
Daily Shutdown
1. Turn power switch “OFF.”
2. Turn thermostat “OFF.”
Complete Shutdown
1. Turn power switch “OFF.”
2. Turn thermostat “OFF”.
3. Turn power supply to unit “OFF”.
4. Remove front access panel on left side and turn dial on combination valve to “OFF”.
5. Close manual gas shut o valve.
FRONT PANEL CONTROLS
POWER SWITCH: ........................ This switch turns the main power to the unit on and o. It must be turned on to heat the
kettle. It should be turned o when the kettle will not be in use for long periods.
IGNITION LIGHT (GREEN): ......... This light is on whenever the main burner gas is on.
COOKING LIGHT (RED): ............. This light is on when the thermostat is calling for heat.
LOW WATER LIGHT (AMBER): .. All kettles are supplied with sucient distilled water in pressurized jacket. If at any time
the water level falls below that required for proper operation, the kettle will not heat and
this light will come on. See “Adding Water” in Service section.
THERMOSTAT: ............................. The thermostat selects the desired internal kettle operating temperature. The
thermostat must be set at a desired setting in order for the burner to ignite. Reference
Dial Setting table below.
DIAL SETTING °C °F
1 15 60
2 27 81
3 40 104
4 53 127
5 67 153
6 81 178
7 95 203
8 108 226
9 122 252
10 135 275
PRESSURE GAUGE:.................... The pressure gauge indicates the internal operating pressure of the kettle. When
cold, the gauge should point to the green vacuum zone. If it does not, refer to
“Re-establishing Vacuum” section. Under normal operation with the kettle empty
(thermostat set at 10 or 275°F) the pressure should reach 30 psi. When loaded the
pressure may be considerably less.
SIGHT GLASS: ............................. The sight glass indicates the minimum and maximum water level within the kettle.
If water level falls below minimum level more distilled water should be added. See
“Adding Water” in Service section.
PRESSURE RELIEF VALVE: ....... The pressure relief valve is a safety device which prevents the internal kettle pressure
from exceeding 50 psi. It should never be tampered with.

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Gas Fired Steam Tilting KettlesOPERATION
Daily Operation
Daily operation should consist of turning on the power switch and setting thermostat for the desired temperature.
It is recommended the kettle be preheated prior to use. Milk or egg based products should be placed in the kettle before
heating however, to prevent sticking. The kettle is preheated when the cooking light goes o the rst time.
At the end of the day, or if the kettle will not be used for some time, shut the unit down by turning the power switch to “OFF”.
Clean as required or on a daily basis. See “CLEANING INSTRUCTIONS” section.
End Use Tips
For easier cleaning add cold water to the kettle immediately after removing contents.
When preparing foods containing vinegar or tomatoes, or those which have a high salt content, clean the kettle
immediately after using to prevent pitting.
Do not use salt to clean the kettle. This will scratch the surface.
If using salt water to cook shellsh, be sure to rinse and wash the kettle thoroughly after use.
Bring milk and egg products slowly up to temperature in a cold kettle to prevent product from adhering to the sides. When
preparing milk-based products do not preheat the kettle.
When planning actual cooking capacity, allow room at top for stirring without spilling.
When preparing puddings from a mix, place the powder in a cold kettle, add a small amount of liquid, and stir to form a
thin paste. Turn on the kettle and add the remainder of the liquid.
Continue as per recipe instructions.
When browning meat, bring the kettle up to temperature before adding. This will seal the juices in the meat.
Gas Saving Tips
Use these reminders to help develop energy-saving procedures and habits. Using less natural or propane gas saves
energy as well as money.
1. Turn o when not in use.
2. Limit preheat times.
3. Use lid when possible.
4. Maintain equipment.

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Gas Fired Steam Tilting Kettles Cleaning
Cleaning
WARNING
Disconnect the power supply to the appliance before cleaning or servicing.
Your kettle should be cleaned immediately after each use or when cooking a dierent product. Before cleaning, check that
the kettle has cooled enough to touch it.
1. Rinse the inside of the kettle thoroughly and drain to remove any food particles.
2. Using a nylon brush, clean the kettle with a mild detergent and water. Never use steel wool or scouring powder as it
will scratch stainless steel. Plain steel wool can leave small pieces of steel which can rust.
3. Rinse the inside of the kettle thoroughly with clean water. Drain the kettle by tilting or the tangent draw-o valve,
depending on model, to allow the detergent and water solution to drain.
4. Wipe the exterior of the kettle with a clean, damp cloth.
WARNING
Never spray water into electric controls or components!
CAUTION
Do not use cleaning agents that are corrosive.
WARNING
The equipment and its parts are hot. Use care when operating, cleaning and servicing.
WARNING
If you are cleaning a valve that is assembled to a kettle, be sure the kettle is completely empty of any product.
Draw-Off Valve Cleaning
1. If equipped with a tangent draw-o valve, turn the large hex nut on the draw-o valve counterclockwise until it is
completely disengaged from the threads. Grasp the valve knob and slowly pull out the valve stem and disk. Do not
allow the disk to come in contact with hard surfaces as it can be damaged and cause valve leakage. Wash the valve
stem, disk and handle. Insert a nylon brush, wet with detergent and water, into the valve body and tangent draw-o
tube. Brush vigorously.
2. Replace the valve stem assembly and turn the hex nut until snug. Rinse the kettle with clean warm water.
3. Leave the draw-o valve open when the kettle is not in use.

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Gas Fired Steam Tilting Kettles
Dairy Draw-Off Valve Cleaning
1. Remove the plug by rst removing the handle, then turn the plug to line up with the pin and pull with both hands. It is
important to use both hands because the plug is heavy.
2. Put the plug in a plastic pail that contains a mild soap solution. A plastic pail works best, as it reduces the possibility of
nicking or scratching the plug. If the plug gets scratched it may not seal correctly and could leak.
3. Use a soft cloth or soft brush and clean all surfaces.
4. Using both hands remove the valve from the soap and rinse well in another plastic pail that contains fresh water.
5. Wash out the kettle as normal.
6. Once the kettle is washed out, return the plug into the body. Be sure the plug is inserted into the notch and turned.
Ensure the plug is tight and secure before letting go of it.
If you are cleaning a body and plug assembly, remove the plug and follow the above procedures. When nished with the
plug, follow the same instructions for washing the body. Always use both hands when handling the plugs. Reassemble the
plug into the body and use as normal.
Cleaning
NOTICE
Draw-o valve has a vulcanized rubber coated stem for better sealing. Do not over tighten. This may cause the
rubber to pull away from stem and permanently damage it. This is not covered under warranty.
CAUTION
Improper use of this procedure may damage your appliance!
What to Do if Surface Rust Appears
Metal utensils should never be used as they will scratch the surface of the equipment and rust may begin to form. To
remove surface accumulation of rust from the inadvertent use of such utensils, the following procedure may be used.
1. Use undiluted white vinegar with a non-abrasive scouring pad (plastic) or cloth on the aected area to remove the rust
stain. The appliance should not be heated and remain at room temperature during the entire cleaning process.
2. If the stain resists removal, additional exposure time with vinegar may be required, to a maximum of one hour.
3. Thoroughly wash all of the vinegar away with fresh clear water. Dry the surface completely and allow one hour before
using the appliance to cook.
Following daily and period maintenance procedures will prolong the life for your equipment. Climatic conditions - salt air -
may require more thorough and frequent cleaning or the life of the equipment could be adversely aected.

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Gas Fired Steam Tilting Kettles Cleaning
WARNING
In the event of main burner ignition failure, a 5 minute purge period must be observed prior
to re-establishing ignition source.
Stainless Steel
To remove normal dirt, grease or product residue from stainless steel, use ordinary soap and water (with or without
detergent) applied with a sponge or cloth. Dry thoroughly with a clean cloth. Never use vinegar or any other corrosive
cleaner.
To remove grease and food splatters or condensed vapors that have baked on the equipment, apply cleanser to a
damp cloth or sponge and rub cleanser on the metal in the direction of the polishing lines. Rubbing cleanser as gently
as possible in the direction of the polished lines will not mar the nish of the stainless steel. NEVER RUB WITH A
CIRCULAR MOTION.
Soil and burn deposits which do not respond to the above procedure can usually be removed by rubbing the surface
with SCOTCH-BRITE™ scouring pads or STAINLESS scouring pads. DO NOT USE ORDINARY STEEL WOOL as any
particles left on the surface will rust and further spoil the appearance of the nish. NEVER USE A WIRE BRUSH, STEEL
SCOURING PADS (EXCEPT STAINLESS), SCRAPER, FILE OR OTHER STEEL TOOLS. Surfaces which are marred
collect dirt more rapidly and become more dicult to clean. Marring also increases the possibility of corrosive attack.
Renishing may then be required.
TO REMOVE HEAT TINT: Darkened areas sometimes appear on stainless steel surfaces where the area has been
subjected to excessive heat. These darkened areas are caused by thickening of the protective surface of the stainless
steel and is not harmful. Heat tint can normally be removed by the foregoing, but tint which does not respond to this
procedure calls for a vigorous scouring in the direction of the polish lines using SCOTCH-BRITE™ scouring pads or a
STAINLESS scouring pad in combination with a powdered cleanser. Heat tint action may be lessened by not applying or
by reducing heat to equipment during slack periods.
All food contact surfaces must be thoroughly drained and ushed prior to cooking in the kettle.
CONTROL PANEL: The textured control panel should be cleaned with warm water and mild soap. Never use an abrasive
cloth or steel wool. Never use cleaning solvents with a hydrocarbon base.

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Gas Fired Steam Tilting Kettles
Maintenance
WARNING
Disconnect the power supply to the appliance before cleaning or servicing.
Maintenance
NOTICE
Contact the factory, the factory representative or a local service company to perform maintenance and repairs.
Daily
1. Wash exposed cleanable areas.
Monthly
1. Blower wheel inlet and motor air vent should be cleansed if an accumulation of dust or lint is obvious.
Twice a Year (minimum)
1. Have an authorized service person clean and adjust the unit for maximum performance.
2. The unit venting system should be examined and cleaned.
3. Grease the screw jack tilt mechanism via the lubricating nipple. Use Petro-Canada type OG-2 or equivalent.
Annually
1. Have an authorized service person inspect the screw jack assembly for wear. The screw must be replaced
immediately if the end play has reached 0.019” [0.5mm].

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Gas Fired Steam Tilting Kettles Service
WARNING
Adjustments and service work may be performed only by a qualified technician who is experienced in,
and knowledgeable with, the operation of commercial gas cooking equipment. To assure your confidence,
contact your authorized service agency for reliable service, dependable advice or other assistance, and
for genuine factory parts.
Service
General
When any diculty arises always check that the unit has been connected to the gas supply type and voltage for which it
was supplied. This can be done by examining the serial plate on the lower right side of the unit. It will list the gas type and
voltage for which the unit was manufactured.
Wiring diagrams for the unit are located in a small envelope axed to the side panel of left hand console.
UNIT TOTAL INPUT
ORIFICE SIZE
NATURAL PROPANE
KTLG-20 80,000 BTU/Hour DMS # 19 (0.166") DMS # 30 (0.125")
KTLG-30 100,000 BTU/Hour DMS # 13 (0.185") DMS # 27 (0.144")
KTLG-40 100,000 BTU/Hour DMS # 13 (0.185") DMS # 27 (0.144")
KTLG-60 120,000 BTU/Hour DMS # 7 (0.201") DMS # 23 (0.154")
Manifold Pressure
Natural Gas - 3.5 inches W.C. LP Gas - 4 inches W.C.
Adjustments
Thermostat
The thermostat adjustment should not be changed. Check the following before changing the thermostat.
1. With kettle cold, the pressure on the pressure gauge should read in the green vacuum zone (25 to 30 inches Hg
vacuum). If not, see ‘Re-establishing Vacuum” section.
2. The pressure switch may be set too high or too low and causing the out of adjustment condition. A voltmeter should
be used by a properly trained serviceman to determine if the pressure switch or thermostat is actually cycling the
burners. If the pressure switch is found to be cycling the burners, see “Pressure Switch” section.
After verifying that the pressure switch is set and operating properly, the thermostat may be adjusted using the set screw
inside the stem. At maximum setting, the thermostat should cycle o at a gauge pressure reading of 30 psi. Turn set screw
clockwise to decrease pressure and counterclockwise to increase pressure.

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Gas Fired Steam Tilting KettlesService
Pressure Switch
The pressure switch should not be adjusted until it is determined to be the cause of an operating pressure diculty. See
“Thermostat” section to determine if the source of diculty is the pressure switch or thermostat.
The major diculties caused by pressure switch mis-adjustment are:
1. Pressure relief valve opening, pressure rises above 45 psi.
2. Pressure in kettle is less than 30 psi and burner is being shut down by pressure switch (not thermostat).
The pressure switch is preset for proper operation from the factory. It is adjusted to the maximum pressure which will prevent
the pressure relief valve from opening. During preheat to the maximum thermostat setting (275°F), from either a cold condition
or a lower temperature setting, the temperature may overshoot the thermostat setting and be shut down by the pressure switch.
This is normal, however, after the kettle has cycled several times (empty) the thermostat will begin cycling the unit.
To Adjust Pressure Switch
1. To obtain access to the pressure switch, the front panel must be removed. Remove the screws on bottom of the
panel. Be sure to support the panel to avoid excessive strain on the wiring.
2. To increase the pressure switch setting, turn the white ribbed knob clockwise; to decrease, turn it counterclockwise.
Use the centre of the black ring as an indicator.
3. With the kettle empty and completely cold, turn kettle on and set thermostat to maximum setting (275°F).
4. The pressure in kettle (read pressure gauge on front panel) should reach a maximum of 30 psi and pressure relief
valve should not open. Kettle pressure may rise 3 or 4 psi even after burners shut down.
5. Relief valve should not open when kettle pressure is 45 psi; pressure switch setting is satisfactory.
6. If the safety relief valve opens, reduce setting on pressure switch, cool kettle completely by running cold water
through it and repeat steps 3 - 6.
7. If pressure in kettle is below 30 psi increase setting of pressure switch, cool kettle completely by running cold water
through it and repeat steps 3 - 7.
8. Allow the kettle to cycle several times to verify the correct pressure setting.
9. Replace the front panel when adjustment is complete.
Adding Water (Low Water Light Comes On)
It may be necessary to replenish water in the jacket when the low water indicator comes on. Do so as follows:
1. Unit should be completely cold and o.
2. Lift handle of pressure relief valve to release vacuum in kettle. (Relief valve is at right rear of kettle.)
3. Remove air vent nut on the tee located next to the relief valve.
4. Using pure distilled water only, pour the water into the opening (a funnel will be helpful). Water will enter the kettle
slowly, as air must escape through the same hole. Water should be added until water level at the sight glass is half
way between the minimum and maximum levels.
5. When sucient water has been added, replace and tighten the nut. Be sure to seal threads with a pipe joint
compound suitable for steam at 50 psi.
6. Vacuum must be re-established (See Re-establishing Vacuum).
FOR REFERENCE:
The total amount of distilled water to be added when low level pilot is illuminated:
MODEL AMOUNT
KTLG - 20 169 . oz. (5 L)
KTLG - 30 & KTLG - 40 270 . oz. (8 L)
KTLG - 60 372 . oz. (11 L)

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Gas Fired Steam Tilting Kettles Service
Re-Establishing Vacuum
Periodically check pressure gauge when kettle is cold. Reading should be in green vacuum zone (below 0 psi). Otherwise
air is present and proper heating will not occur. Use the following procedure to remove air and re-establish vacuum:
With the kettle empty, turn the thermostat knob to the highest temperature. When the temperature pilot light goes o, open
air vent nut one (1) full turn for 20 seconds and then close and tighten the nut. This should remove the air and any loss in
performance should return.
Should the kettle fail to maintain a vacuum after repeated attempts to establish vacuum, further checks should be made to
see if the pressure relief valve is leaking or if there are any leaks in the pressure relief valve piping, copper lines going to
the pressure switch, pressure gauge or thermostat tting.
Safety Valve Maintenance and Testing
CAUTION
Under normal operating conditions a “try lever test” should be performed every two months. Under severe service
conditions, or if corrosion and/or deposits are noticed within the valve body, testing must be performed more often.
A “try lever test” should also be performed at the end of any non-service period.
CAUTION
High sound levels may be experienced during “try lever” test.
Wear proper safety equipment and exercise extreme care!
Test at, or near, half of the operating pressure by holding the test lever fully open for at least two seconds to ush
the valve seat free of sediment and debris. Then release lever and allow the valve to snap shut.
If lift lever does not activate, or there is no evidence of discharge, turn o equipment immediately and contact a
licensed contractor or qualied service personnel.
CAUTION
Hot, high pressure uid may be discharged from body drain and vent during “try lever” test.
Care must be taken to avoid any bodily contact.

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Gas Fired Steam Tilting KettlesTroubleshooting
Troubleshooting
PROBLEM PROBABLE CAUSE
Motor will not run.
No current. Check that power is being supplied to the unit.
Defective thermostat or pressure switch.
Defective motor.
Motor overload out.
Blown fuse.
Motor runs, no spark.
Defective transformer.
Defective ignition module.
Blown fuse on ignition module.
Defective spark electrode (cracked insulator).
Defective ignition cable.
Defective centrifugal switch on motor.
Motor runs, spark present,
no gas ignition.
Manual main valve o.
Mislocated spark or ground rods.
Defective valve.
Defective ignition module.
Burner rate set too high. Ensure that manifold pressure is set per rating
plate and that correct orice size installed (See table page 21).
Burner getting too much air. Reduce air shutter opening (not below 1.0).
Low water light comes on. Add water - See previous section ADJUSTMENTS.
Relief valve opens.
Pressure switch set too high.
Pressure gauge is not accurate.
Relief valve is faulty
Flame burns only about
six (6) seconds and shuts o.
Flame rod or ame ground mislocated.
Defective ame rod wire.
Defective ignition module.
Burner rate set too high. Ensure that manifold pressure is set per rating
plate and that correct orice size installed (See table page 21).
Burner getting too much air. Reduce air shutter opening (not below 1.0).
Short ame.
Wrong size orice. (See table on page 21).
Low gas pressure.
Air shutter adjustment.
Main manual valve partially closed.
Long hazy ame.
Wrong size orice.
High gas pressure.
Dirty blower wheel or intake.
Air shutter adjustments.
Gas fails to shut o.
Dirt on valve seat.
Defective main valve.
NOTICE
Loose, broken or grounded wiring may cause many of the symptoms listed.
Check all wiring and make sure it is intact.

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Gas Fired Steam Tilting Kettles Material Safety Data Sheets
Appendix ‘A’

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Notes
Notes

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Notes

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Gas Fired Steam Tilting Kettles
KTLG-20, KTLG-30,
KTLG-40 & KTLG-60
Gas Fired Steam Tilting Kettles
A product with the Southbend Steam name incorporates the best in durability and low maintenance. We all recognize,
however, that replacement parts and occasional professional service may be necessary to extend the useful life of this
appliance. When service is needed, contact a Southbend Steam Authorized Service Agency, or your dealer. To avoid
confusion, always refer to the model number, serial number, and type of your appliance.
SOUTHBEND STEAM
1100 Old Honeycutt Road Fuquay-Varina, North Carolina 27526 USA
www.southbendnc.com

