CR271ML
7” CAPACITIVE TOUCH SCREEN
MULTIMEDIA MECHLESS RECEIVER
AM-FM, Bluetooth
SiriusXM™ Ready
Front & Rear Camera Input
INSTALLATION &
OWNER’S MANUAL
W AT T S
Front & Rear
Camera
CR271ML
2
INFORMATION
Sirius, XM and all related marks and logos are trademarks of Sirius XM Radio, Inc. All
rights reserved.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG,
Inc.
microSD Logo is a registered trademark of SD-3C, LLC.
Siri and Apple are registered trademarks owned by Apple, Inc.
Google Assistant and Android are trademarks owned by Google LLC.
Other trademarks and trade names are those of their respective owners.
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Copyright and Trademark
3
CR271ML INFORMATION
Video / movie playback will not operate while the vehicle is moving. This is a
safety feature to prevent driver distraction. In-dash video / movie functions will
only operate when vehicle is in Park and the parking brake is engaged. It is illegal
in most jurisdictions for the driver to view video while the vehicle is in motion.
The SAFETY NOTICE is reminder to drive responsibly and safely while using your mobile
phone device, or any APP’s that are compatible with this unit.
It is highly recommended that your JENSEN CR271ML is installed by a professional installer
or an authorized dealer.
This product is only for use in vehicles with 12VDC negative ground only.
To prevent damage or injury:
• Make sure to ground the unit securely to the vehicle chassis ground.
• Do not remove the top or bottom covers of the unit.
• Do not install the unit in a spot exposed to direct sunlight or excessive heat or the
possibility of water splashing.
• Do not subject the unit to excessive shock.
• When replacing a fuse, only use a new one with the correct rating. Using a fuse with the
wrong rating may cause the unit to malfunction.
• To prevent short circuits when replacing a fuse, disconnect the wiring harness first.
• Use only the provided hardware and wire harness.
• If you experience problems during installation, consult your nearest JENSEN dealer.
• If the unit malfunctions, reset the unit as described. If the problem still persists, consult
your nearest JENSEN dealer or call tech assistance @ 1-888-921-4088.
• To clean the monitor, wipe only with a dry silicone cloth or soft cloth. Do not use a stiff
cloth, or solvents such as paint thinner and alcohol. They can scratch the surface of the
panel and/or remove the printing.
• When the temperature of the unit falls (as in winter), the liquid crystal inside the screen
will become darker than usual. Normal brightness will return after the unit is in use for a
while.
• When extending the ignition, battery or ground wiring, make sure to use automotive-grade
wiring with an a minimum AWG 16 or more to prevent voltage drops.
• Do not touch the liquid crystal fluid if the LCD is damaged or broken. The liquid crystal
fluid may be hazardous to your health or fatal. If the liquid crystal fluid from the LCD
contacts your body or clothing, wash it off with soap immediately.
Safety Notice
INSTALLATIONCR271ML
4
Please read and understand entire manual before installation.
Consult a qualified technician for detailed instructions or installation
assistance.
Before You Start
• Disconnect negative battery terminal.
• Avoid installing the unit where it would be subject to high
temperatures, such as from direct sunlight, or where it would be
subject to dust, dirt or excessive vibration.
Getting Started
• Unpack unit from its protective packaging.
• Connect vehicle wiring harness and antenna to this receivers
harness. See wiring instructions. Consult a qualified technician if
you are unsure.
• Certain vehicles may require an installation dash kit and/or wiring
harness adapter (sold separately).
• Reconnect battery negative terminal.
• Test for correct operation and secure back into dashboard.
• Snap trim ring into place if needed.
Preparation
Typical ISO-DIN Installation
Unit
Trim Ring
5
CR271ML INSTALLATION
Tips
EN
Nyne ADS15
USB CHARGE
5V 1A
When replacing a fuse, make sure to use the correct type and amperage. Using
an incorrect fuse could cause damage. The unit uses (1) 10 amp ATC blade-type
fuse located on the back of the unit.
Front / Rear camera inputs
Up to two cameras (not included) can be used. We recommend JENSEN Part
# BUCAM200J for front camera and BUCAM300AJ or BUCAM400AJ for rear
camera.
For more information on how to install the SiriusXM Connect Vehicle tuner,
consult the installation guide included with the tuner (SiriusXM connect tuner and
subscription sold separately).
Input / Output Wiring Diagram
SWC INPUT
GR
AY/RED
FR OUT FL OUT V OUT SUB OUT
RR OUT RL OUT F-CAM SUB OUT
R-IN L-IN V-IN
R-CAM
ANT
SXM IN
External MIC Input
OPERATIONCR271ML
6
Main Control Locations
1
Microphone
2
Mode / Voice Assistant
3
Tune/Track Up
4
Volume / Power / Mute
5
Tune/Track Down
6
microSD Card Slot
7
Reset
8
Auxiliary Input
9
USB Slot
1 2 3 4
5
6
7
8
9
10
11
12
13
14
15
16
17
27
30
29
28
31
26
25
24
23
22
21
20
19
18
Mode
Power
Play / Pause
Mute
End call
Talk
Setup
Zone1
Zone2
Zoom
Select
Volume UP
Seek Up
Audio
Volume Down
* Key
1
2
3
4
5
6
7
8
9
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
10
11
12
13
14
15
Loudness
Number keys
Root
OSD (On Screen Display)
Local/Random
Seek Down / Prevous Trac
k
AS/PS/Repeat
Stereo
Stop
Enter / Direct Tune
Band
SiriusXM Skip Backward
SiriusXM Channel Up
SiriusXM Skip Forward
SiriusXM Channel Down
16
7
OPERATIONCR271ML
Remote Control Preparation
Notes:
• The remote control uses one 3 volt Lithium
CR2025 battery. Remove the battery if the
remote will not be used for a month or
longer.
• Remove and dispose of battery properly.
• Do not store battery with metallic objects
or materials.
Remove battery insulation tape .
To insert or replace the battery,
remove the battery holder.
Remove the battery from the
battery holder.
Install the new battery.
Make sure to keep the (+) side up.
Insert the battery holder .
OPERATIONCR271ML
8
On Screen Controls
1
2
3 4
Press up to two times to dim the screen. Press a
third time to put the unit in standby mode (screen
will go black). Press anywhere on the screen to
return to normal screen operation.
Press to activate the voice assistant feature.
Press to access and adjust audio settings.
Press to display and adjust system settings.
Screen Brightness
1
Voice Assistant
2
Audio
3
Settings
4
Source Menu Operation
6. Auxiliary Input
7. BT Music
8. BT Phone
9. microSD
10. USB
1
2
10
3
5
9
8 7
4
6
1. Radio
2. SiriusXM
3. Settings
4. Cameras
5. AV Input
9
OPERATIONCR271ML
Select any of the preset EQ settings (Flat, Classic, Rock, Pop, Jazz, Beat or User)
or use the touch screen to manually adjust EQ settings.
Select any of the preset Surround settings: Concert, Church, Passive, Wide, Live
or None.
Adjust balance (8L to 8R) and fader (8F to 8R), or use the touch screen to
manually adjust balance and fader settings.
Audio Settings
OPERATIONCR271ML
10
Settings Menu
From the Main Menu, press the gear icon to access the Setup menu and adjust
the following: General, Audio, Display and Bluetooth.
General:
• OSD Language - Select English.
• Wallpaper - Select from three different wallpaper options.
• Radio Area - Select Europe, USA, South America or Asia.
• Time Setting - Set the date (month, day, year) and time (hours, minutes,
AM/PM and 12-hour or 24-hour clock).
• Beep - Enable or disable the audible beep.
• Camera - Enable or disable the rear camera input.
• Version - Press to display version numbers.
• Restore Default - Press to restore unit to default factory settings.
Audio:
• Audio Settings - Press to access and adjust audio settings.
• Subwoofer- Press to adjust subwoofer frequency and volume.
• Loudness - Enable or disable the loudness feature.
Display:
• Aspect Ratio - Select desired region (America, Europe or Latin).
• Adjust - Press to adjust screen brightness, contrast, hue, saturation and
shaprness.
• Panel - Select from the following Backlight settings: Off, 10 seconds, 20
seconds or 30 seconds.
Bluetooth:
• Bluetooth - Turn Bluetooth signal on or off.
• Auto Answer - Turn auto answer feature on or off.
11
OPERATIONCR271ML
Tuner Operation
Radio Operation
Main Menu
1
Mode Indicator
2
Tune Down
3
Preset Stations
4
Band
5
Local | Distance
6
Stereo | Mono
7
AS | PS
8
Tune Up
9
Select the Radio icon from the Main Menu screen.
Press to return to Main Menu screen.
Displays the current mode of operation.
Press to tune to a lower frequency one step at a
time. Press and hold to automatically tune to the
last strong station.
Press any preset station stored in the current band
to tune radio to saved frequency. To save presets,
tune the radio to desired station, then press and
hold the desired preset button to save the station.
Press to select between 2 AM and 3 FM bands.
Press to toggle between local and distance tuning.
Press to toggle between Stereo and Mono tuning.
Press to scan presets and listen to the first 10
seconds of each. Press again to stop scanning and
listen to the station. Press and hold to automatically
find and store the strongest stations as presets,
Press to tune to a higher frequency one step at a
time. Press and hold to automatically tune to the
last strong station.
1
2
5
6
7 8
3
4
9
OPERATIONCR271ML
12
USB/microSD Operation
1
2
4
5
6 7
3
USB/microSD Operation
Main Menu
1
Mode Indicator
2
File Information
3
Previous Track
4
Play / Pause
5
Next Track
6
Folder Search
7
Random
8
Repeat
9
To play MP3 files from a USB device or microSD card,
insert a USB device or microSD card, and playback will
begin automatically. To return to USB or microSD playback
from another mode of operation, select the corresponding
icon from the Main Menu.
Press to return to Main Menu screen.
Displays the current mode of operation.
Displays information about the current file.
Press to go back to the previous track. Press and hold to
fast reverse the current track, then press PLAY / PAUSE to
resume playback.
Press to pause the current track, then press again to
resume playback.
Press to advance to the next track. Press and hold to fast
forward the current track, then press PLAY / PAUSE to
resume playback.
Press to access the directory of folders and files. Use the
up/down arrows to scroll through the folder list, then
press on the name of the desired folder to access it. Use
the up/down arrows to scroll through the file list, then
press on the name of the desired file to access it.
Press to turn Random feature on or off.
Select a Repeat option: All, One, Folder or Off.
8
9
13
OPERATIONCR271ML
Media Compatibility
The following types of files are not compatible:
• MP3 PRO format, MP3 playlists
• RMP format
• WAV format
• WMV format
• AAC, protected AAC, M4A format
MP3 playback sequence begins in the root folder. Any folders that do
not include MP3/JPG files are skipped.
ISO9660 standards:
• Maximum nested folder depth is 8 (including the root folder).
• Valid characters for folder/file names are letters A-Z (all caps),
numbers 0-9, and “_” (underscore). Some characters may not be
displayed correctly, depending on the character type.
Some files may not play, depending on sampling rates and bit rates.
For best results, use the following settings when ripping MP3 files:
128kbps or higher constant bit rate; 44.1kHz or higher sampling
frequency.
Media
Compatibility
Playback Order
Compatible
Recording
Formats
Notes
File Type MP3
File System FAT
FAT 12 X
FAT 16/FAT 32
File
Extension
.mp3/.MP3/.Mp3/.mP3
.rmp/.m4a X
MPEG
Format
MPEG 1
MPEG 2
MPEG 2.5
Sampling
Frequency
MPEG 1 32/44.1/48kHz
MPEG 2 12/16/22.05/24kHz
MPEG 2.5 8/11.025/12kHz
Bitrate
MPEG 1 32 ~ 320kbps
MPEG 2 8 ~ 160kbps
MPEG 2.5 8 ~ 160kbps
Other
Information
Directory Depth Unlimited
File Name Length 32 bytes
Total File Number 2000 files
Total Folder Number 200 folders
File Number via Folder 2000 files
MP3 ID3 TAG
ver.1.x
ver.2.x
Title, Artist, Album
Notes:
• It is not possible to view JPG files on the in-dash monitor while the vehicle is moving.
This is a safety feature to prevent driver distraction.
• The JPG image viewer function will only operate when vehicle is in park and the parking
OPERATIONCR271ML
14
Preparation
Pairing a New
Device
Connecting a
Paired Device
Bluetooth Phone
Main Menu
1
Mode Indicator
2
Keypad
3
Backspace
4
Keypad Display
5
Music Display
6
Contact Display
7
Before using a Bluetooth device, it must be paired and
connected. Make sure that Bluetooth is activated on your
device before you begin the pairing process.
The unit broadcasts the pairing signal constantly when
no devices are currently connected. Complete the pairing
sequence from your Bluetooth device. Refer to the
owner’s manual for your device for more details. The
device name is “JENSEN CR271ML”. The unit can be in
any mode of operation when pairing is performed. On
certain phones, pairing may need to be done more than
once.
Most Bluetooth devices support the auto-connect
feature and will connect automatically if the device is
in range when the unit is powered-on. If your device
was previously paired but does not connect, enter the
Bluetooth setup menu and turn Auto Connect on.
To access the phone, select Bluetooth Phone from the
Main Menu or from any operational mode.
Press to return to Main Menu screen.
Displays the current mode of operation.
Use the keypad to dial a phone number.
Press to backspace when using the keypad.
Press to display the keypad.
Press to display Bluetooth music.
Press to display Contact list, then press desired contact
to initiate a call.
Tips
EN
Nyne ADS15
USB CHARGE
5V 1A
1 2
Bluetooth Operation
6
7
5
3 4
15
OPERATIONCR271ML
Bluetooth Operation
Paired Device List
8
Talk
9
End Call
10
Previous Track
11
Play / Pause
12
Next Track
13
Press to display a list of paired devices, and select
desired device to connect.
Press to connect a call to the number entered.
Press to end a call.
Press to go back to the previous track.
Press to pause the current track, then press again to
resume playback.
Press to advance to the next track.
11 12
13
9
10
8
OPERATIONCR271ML
16
SiriusXM® Radio
Activating
SiriusXM® Radio
Accessing
SiriusXM® Radio
Only SiriusXM® Satellite Radio brings you more of what
you loveto listen to, all in one place. Get over 140 channels,
including commercial-free music plus the best sports,
news, talk, comedy and entertainment. Welcome to the
world of satellite radio. A SiriusXM Vehicle Tuner and
Subscription are required. For more information,
visit www.siriusxm.com.
After installing your SiriusXM Connect Vehicle Tuner and
antenna, power on your radio and select SiriusXM mode.
You should be able to hear the SiriusXM preview channel on
Channel 1. After you can hear the Preview channel, tune to
Channel 0 to find the Radio ID of your tuner. The In addition.
Radio ID is located on the bottom of the
SiriusXM Connect Vehicle Tuner and its packaging.
Note: SiriusXM Radio ID does not include letters I, O, S or F.
In the USA, activate online or by calling SiriusXM Listener
care:
• Visit www.siriusxm.com/activatenow
• Call SiriusXM Listener Care at 1-866-635-2349
For Canadian Subscriptions, please contact:
• Visit www.siriusxm.ca/activatexm
• Call XM customer Care at 1-877-438-9677
Activation typically takes 10-15 minutes, but may take up to
one hour. It is recommended to leave your vehicle on until
the “Subscription Updated” message appears. Your radio
will need to be powered on and receiving the SiriusXM signal
to receive the activation message.Once activated, you can
tune to channels in your subscription plan.
From the Main Menu, touch the SiriusXM icon to access
SiriusXM mode and begin operation.
SiriusXM Satellite Radio Operation
17
OPERATIONCR271ML
SiriusXM Satellite Radio Operation
Main Menu
1
Band
2
Current Mode Indicator
3
Program Information
4
Search
5
Preset Channel List
6
Press to return to the Main Menu screen.
Touch to select a band of preset channels. Three
bands are available: SXM1, SXM2, and SXM3. Each
band can store up to six preset channels. (Preset
channels are accessed from the List icon.)
Displays current mode of operation.
Displays program information such as channel
name, artist name and song title.
Press to enter search mode, then press Channel
to choose between the following search options:
Channel, Artist, Song Title or Info. Use the
up/down arrows on the left side to navigate
categories, and use the up/down arrows on the
right side to navigate channels, artists, song titles
or info.
Press to display a list of preset channels in the
current band.
1 3 42 5 6
Preset Channel List
Category & Channel
OPERATIONCR271ML
18
Press to display/adjust the options Mode, Tune Scan and Go to Live.
Mode - Press to access and adjust the following options:
• Parental Code - When enabled, the Parental Control feature requires you to
enter a passcode to tune to the locked channels. Press “Change” to change
the parental code. Follow the prompts to enter the current code, then enter
and confirm the new code. The default code for the unit is “0000”.
• Parental Control - The Parental Control feature allows you to limit access
to any SiriusXM channels, including those with mature content. Select
a Parental Control option: Off (turns Parental Control off) Mature (locks
all mature channels) or User (allows the user to lock specific channels
using the Parental Lock Channel feature). Enter the Parental Code when
prompted to confirm the change.
• Parental Lock Channel - Press “SET” to select specific specific channels to
lock. Press “All Clear” to clear all locked channels.
• Channel Skipping - Press “SET” to select channels to skip.
• TuneStart™ - Press “ON” or “OFF” to enable or disable TuneStart. With the
TuneStart feature turned ON, you will hear the beginning of the song when
you tune to one of your Preset channels. It may take a minute or two for the
feature to work after power up or after changing preset bands.
TuneScan™ - Press TuneScan button to initiate the TuneScan function. The unit
plays samples from the start of multiple buffered songs from each of the Preset
Channels that predominantly play music selections,. This gives the user easy
access to a large sampling of music content, and they can enjoy hearing a full
song when stopping the scan on a song of interest. Pressing TuneScan again
will stop the TuneScan function and continue playing the song currently being
scanned. Pressing and holding the TuneScan button cancels the TuneScan and
returns the user to the original channel that was tuned when TuneScan was first
initiated.
Go to Live - Press to resume play of live broadcast while in Replay mode.
SiriusXM Satellite Radio Operation
Additional Options
7
19
OPERATIONCR271ML
SiriusXM Satellite Radio Operation
Preset Buttons
8
Direct
9
Channel Down
10
Channel Up
11
On-Screen Controls
12
Tune/Track Down
13
Play/Pause
13
Tune/Track Up
13
Press and hold any preset button (1-6) to save the current station
as a preset. Press the desired preset button to begin playback of
the corresponding preset channel.
Press to display screen for direct channel access. Press the
desired channel number, then press Enter. Playback of desired
channel will begin.
Press to go back to the previous channel.
Press to advance to the next channel.
Press to display the following controls on the bottom of the
screen.
Replay is a feature that allows the user
to pause, rewind and replay content from
the active channel. During Replay, the
Replay bar will appear towards the top of
the screen and display replay time in red
and time to live in yellow. The time to live
play will also be displayed as a number
above the Replay bar.
Press to enter Replay mode. Once in Replay mode, press to skip
to the previous track or press and hold to fast reverse.
Press to pause and replay contect from the active channel.
Press to skip to the next track. Press and hold to fast forward.
Press repeatedly to “catch up” and resume live play. Selecting Go
to Live under Additional Options will also resume live play.
8
9 11 13 14 1510 12
A CB
A. Press to adjust screen brightness or
put the monitor into standby mode.
B. Press to access audio setting such
as EQ, Surround Sound Settings and
Field Settings (Balance and Fader).
C. Press to access the Settings Menu.
OPERATIONCR271ML
20
App Operation
The Jensen Smart app is the ultimate
wireless remote control for your receiver.
You can download the Jensen Smart app
from the Apple App Store or Google Play
Store and install it on your smartphone
or tablet. Scan the following QR code
to download the Jensen J-Link P1
application on your smartphone.
Voice Assistant
Your receiver is designed with an easy access voice activation button to use Siri®
or the Google Assistant™ via your car’s Bluetooth. Interact with your smartphone
assistant while you drive with only the push of a button!
Bluetooth should be paired between your smartphone and the receiver. Press
the voice activation button, and the receiver will switch into Bluetooth mode,
This will activate Siri® or Google Assistant™ on your smartphone. You will need
to manually switch back to the previous or desired mode once this operation is
terminated.
21
OPERATIONCR271ML
Rear Camera
Connect an optional rear camera to the Rear Camera input (Yellow RCA)
connector for video Refer to the wiring diagram for details.
Manual selection - Touch the REAR CAMERA icon from the Main Menu or from
any operational mode (when enabled) to select camera mode. Touch the top left
area on the screen to exit camera mode.
Note: The manual mode is for dedicated cameras that are ALWAYS on while
driving, it is not meant for cameras that are connected to the vehicle’s reverse
light. The unit will automatically select camera mode when connected to the
reverse lamp circuitry.
Note: External video output is not active when using the rear camera input.
Connect an optional audio source into the auxiliary input on the right side of the
front panel.
Select the auxiliary input icon from the Main Menu to listen to audio.
Adjust volume on the external audio source as needed (if connected to the
headphone output of the device).
Auxiliary Input
Connect an optional audio source into the rear A/V input.
Select A/V Input from the Main Menu to listen to audio.
Adjust volume on the external audio source as needed (if connected to the
headphone output of the device).
A/V Input
Front Camera
Connect an optional front camera to
the Front Camera inputs (Yellow RCA
connector for video). Refer to the
wiring diagram for details.
To access the front camera, touch the
CAMERA icon in the Main Menu. The
unit displays rear camera by default.
Press the Front Camera icon in the top
right corner to switch to front camera view.
OPERATIONCR271ML
22
Steering Wheel Controls
We recommend the PAC SWI-RC .
1. Set "Radio Select Switch". Set the SWI-RC to position 7 - "Pioneer/Other/Sony".
2. To program, use the Pioneer/Sony/Other radio function mapping order.
3. When programming the SWI-RC, if a function is not supported (or not desired), then the
function MUST be skipped as per the PAC SWI-RC instructions.
4. The SWC function MUST be programmed in the correct order per the PAC SWI-RC radio
function mapping order instructions.
A third-party adapter must be used in order for the CR271ML to be compatible with any
OEM steering wheel controls.
The CR271ML has a built-in 3.5mm SWC interface that compatible with many popular 3rd
party SWC control modules, such as PAC, METRA, and others.
The following controls are available for most vehicles.
Volume +
Volume -
Mute
Seek / Track +
Seek / Track -
Band
Mode
BT Talk
BT End Call
Note: Not all OE steering wheel functions may be supported by the CR271ML
POWER
MAXIMUM OUTPUT 500mA
YELLOW
YELLOW
BLACK
Replace with
ATO Type fuse
Only
3.5mm SWC port located on the rear of the unit, on the
MAIN POWER I/O Harness
23
OPERATIONCR271ML
One-Year (or Two-Year*) Limited Warranty
This warranty gives you specific legal rights. You may also have other rights which vary
from state to state. Namsung America Inc warrants this product to the original purchaser
to be free from defects in material and workmanship for a period of one year (or two years*)
from the date of the original purchase.
Namsung America Inc agrees, at our option, during the warranty period, to repair any
defect in material or workmanship or to furnish an equal new, renewed or comparable
product (whichever is deemed necessary) in exchange without charges, subject to
verification of the defect or malfunction and proof of the date of purchase. Subsequent
replacement products are warranted for the balance of the original warranty period.
Who is covered?
This warranty is extended to the original retail purchaser for products purchased from an
authorized JENSEN dealer and used in the U.S.A.
What is covered?
This warranty covers all defects in material and workmanship in this product.
The following are not covered: software, installation/removal costs, damage resulting from
accident, misuse, abuse, neglect, product modification, improper installation, incorrect line
voltage, unauthorized repair or failure to follow instructions supplied with the product, or
damage occurring during return shipment of the product. Specific license conditions and
copyright notices for the software can be found via www.jensenmobile.com.
Warranty Coverage
Limited 1-year warranty when purchased from an authorized Jensen dealer.
or
*Limited 2-year warranty when purchased from and professionally installed by an
authorized Jensen dealer.
(Proof of purchase and Installation required)
What to do?
1. Before you call for service, check the troubleshooting guide in your owner’s manual. A
slight adjustment of any custom controls may save you a service call.
2. If you require service during the warranty period, you must carefully pack the product
(preferably in the original package) and ship it by prepaid transportation with a copy of the
original receipt from the retailer to an authorized service center.
3. Please describe your problem in writing and include your name, a return UPS shipping
address (P.O. Box not acceptable), and a daytime phone number with your shipment.
4. For more information and for the location of the nearest authorized service center please
contact us by one of the following methods:
• Call us toll-free at 1-888-921-4088
• E-mail us at cs@dualav.com
Exclusion of Certain Damages: This warranty is exclusive and in lieu of any and all other
warranties, expressed or implied, including without limitation the implied warranties of
merchantability and fitness for a particular purpose and any obligation, liability, right, claim
or remedy in contract or tort, whether or not arising from the company’s negligence, actual
or imputed. No person or representative is authorized to assume for the company any other
liability in connection with the sale of this product. In no event shall the company be liable
for indirect, incidental or consequential damages.
CR271ML
24
OPTIONS
General
PROBLEM CAUSE ACTION
Unit will not
turn on
(no power)
Red and/or Yellow wire not connected or
incorrect voltage
Check connections for proper voltage
(11~16VDC)
Black wire not connected Check ground connection
Blown fuse on unit or vehicle Replace fuse(s)
Unit has power
(but no sound)
Speaker wires not connected Check all connections, including speakers
Speakers are blown Replace speakers
One or more speaker wires touching each
other or touching chassis ground
Insulate all bare speaker wires from each
other and chassis ground
Unit blows
fuse(s)
Yellow or red wire touching chassis ground Check for pinched or shorted wires
Speaker wires touching chassis ground Check for pinched or shorted wires
Incorrect fuse rating Use fuse with correct rating
Unit has audio
(but no video)
Parking brake safety circuit not connected
Parking brake not applied
Check connections at parking brake
Apply parking brake as described in manual
Video Playback Codec is not supported See Media Codec Support section
Please keep your original sales receipt and be prepared
to provide this receipt in the event you require service,
as your original receipt is considered the best proof of
purchase and indicates the date you purchased your
JENSEN product.
Dealer Name:
Dealer Phone:
Purchase Date:
For Your Records
Dealer Info
Troubleshooting
Customer Support
1-888-921-4088
(Monday-Friday, 9AM-5PM EST)
Visit https://www.jensenmobile.com
25
CR271ML WARRANTY
Specifications
87.5MHz-107.9MHz
87.50MHz-108.00MHz
8.5dBf
10dBf
30dB
30Hz-13kHz
530kHz-1710kHz
<42dBu
30Hz-2.2kHz
4.1 + EDR
HFP / A2DP / PBAP
Up to 33ft / 10m
500 nit
1024x600
LED
Capacitive
Specifications
11~16VDC
2.1A
4~8 ohms
2 Volts RMS
5” x 7” x 4” (126D x 178W x 100H mm)
FM Tuner
US Tuning Range:
EU Tuning Range:
Usable Sensitivity:
50dB Quieting Sensitivity:
Stereo Separation@ 1kHz:
Frequency Response:
AM Tuner
Tuning Range:
Usable Sensitivity:
Frequency Response:
Bluetooth
Version:
Profiles:
Range:
Monitor
Brightness:
TFT Resolution:
TFT Backlighting:
Touch Screen Type:
General
Operation Voltage Input:
USB 1 Charge Output:
Speaker Nominal Impedance:
Line Output Voltage:
Dimensions:
CEA-2006 Power Standard Specifications
(reference: 14.4VDC +/- 0.2V, 20Hz~20kHz)
Power Output: 16 Watts RMS x 4 channels at 4 ohms and 1% THD+N
Signal to Noise Ratio: 75dBA (reference: 1 watt into 4 ohms)
Design and specifications subject to change without notice.
CR271ML
INSTALLATION &
OWNER’S MANUAL
Customer Support
1-888-921-4088
(Monday-Friday, 9AM-5PM EST)
Visit https://www.jensenmobile.com
Designed and Engineered in USA
W AT T S
Front & Rear
Camera
NSA0421-v01
Printed in China
Namsung America Inc.
©2021 Namsung America Inc.
All rights reserved.
All rights reserved. No part of this publication may be
reproduced, distributed, or transmitted in any form or
by any means, including photocopying, recording, or
other electronic or mechanical methods, without the
prior written permission of NAMSUNG AMERICA INC.
