Duluth Forge QSN250T Ventless Natural Gas Stove 25,000 BTU, T-Stat Control

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User Manual

This is the main product document for model QSN250T.

The file format is pdf, 24 pages, you can download this manual here .

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WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable va-
pors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
•
Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
—
Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
CSA/ANS
Z21.11.2 2019
Unvented Room
Heaters
PFS F09-009
Questions, problems, missing parts? Before returning to your retailer, call
our customer service department at 1-855-607-6557, 8:00 am - 4:30 pm CST,
Monday through Friday or email contact@factorybuysdirect.com
MODEL QSN250T
AND QSL250T
THERMOSTAT
VENT
-
FREE
GAS STOVE
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200533-03A2
TABLE OF CONTENTS
Safety ........................................................ 3
Specications ............................................ 5
Qualied Installing Agency ........................ 5
Product Features ....................................... 5
Local Codes............................................... 5
Product Identication ................................. 6
Unpacking.................................................. 6
Water Vapor: A By-Product Of
Unvented Room Heaters ..................... 6
Air For Combustion and Ventilation ........... 7
Installation ................................................. 8
Operation ................................................. 14
Inspecting Burners................................... 16
Care And Maintenance ............................ 17
Electrical .................................................. 18
Troubleshooting ....................................... 19
Parts ........................................................ 22
Replacement Parts .................................. 23
Accessories ............................................. 23
Service Hints ........................................... 23
Technical Service..................................... 23
Warranty .................................................. 24
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This is an unvented gas-red heater. It uses air (oxy-
gen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be
provided. Refer to Air For Combustion and Ventilation
section on page 7 of this manual.
WARNING: FIRE, EXPLOSION AND ASPHYXIATION
HAZARD
Improper adjustment, alteration, service, maintenance, or
installation of this heater or its controls can cause death
or serious injury.
Read and follow instructions and precautions in User's
Information Manual provided with this heater.
This appliance may be installed in an aftermarket*, per-
manently located, manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer.
SAVE THIS BOOK
PATENT INFORMATION
This product may be covered by one or more of the following United States patents:
9,829,195 9,423,123 9,441,833 9,518,732 9,752,779 9,416,977 8,764,436
8,568,136 8,516,878 8,297,968 8,281,781 8,235,708 7,967,006
7,967,007 7,730,765 7,677,236 7,607,426 7,434,447
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3200533-03A
SAFETY
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate, or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning. Failure
to follow these instructions will
void the warranty.
Only a qualied installer, service
agent, or local gas supplier may
install and service this product.
This appliance is only for use
with the type of gas indicated on
the rating plate. This appliance
is not convertible for use with
other gases.
WARNING: Keep the appliance
area clear and free from combus-
tible materials, gasoline, and other
ammable vapors and liquids.
DANGER: Carbon monoxide
poisoning may lead to death!
CARBON MONOXIDE POISONING: Early
signs of carbon monoxide poisoning resemble
the u, with headaches, dizziness or nausea.
If you have these signs, the heater may not
be working properly.
Get fresh air at once! Have heater serviced.
Some people are more a󰀨ected by carbon
monoxide than others. These include preg-
nant women, people with heart or lung dis-
ease or anemia, those under the inuence of
alcohol and those at high altitudes.
NATURAL AND PROPANE GAS: Natural
gas and propane gas are odorless. An odor-
making agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
WARNING: Do not allow fans
to blow directly into replace.
Avoid any drafts that alter burner
ame patterns.
WARNING: Do not use a
blower insert, heat exchange
insert or other accessory not
approved for use with this heater.
WARNING: Due to high tem-
peratures, the appliance should
be located out of tra󰀩c and away
from furniture and draperies.
WARNING: Do not place
clothing or other flammable
material on or near the appli-
ance. Never place any objects
in the heater.
WARNING: Heater becomes
very hot when running. Keep
children and adults away from
hot surfaces to avoid burns or
clothing ignition. Fireplace will
remain hot for a time after shut-
down. Allow surfaces to cool
before touching.
WARNING: Carefully super-
vise young children when they
are in the room with the heater.
Toddlers, young children and
others may be susceptible to
accidental contact burns. A
physical barrier is recommended
if there are at risk individuals in
the house. To restrict access to
a replace or stove, install an
adjustable safety gate to keep
toddlers, young children and
other at risk individuals out of
the room and away from hot
surfaces.
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200533-03A4
WARNING: The re screen or
guard designed for this unvented
appliance must be installed prior
to operation.
SAFETY
12. Do not use this heater as a wood-burning
heater. Use only the logs provided with the
heater.
13. Solid fuels should not be burned in a
heater in which a vent-free log set is
installed. Do not use this heater to cook
food or burn paper or other objects.
14. To prevent sooting, follow the instructions
in Care and Maintenance (see page 17).
15. Do not add extra logs or ornaments such
as pine cones, vermiculite, or rock wool.
Using these added items can cause soot-
ing. Do not add lava rock around base.
Rock and debris could fall into the control
area of heater. After servicing, always
replace screen before operating heater.
16. This heater is designed to be smokeless. If
logs ever appear to smoke, turn o󰀨 heater
and call a qualied service person.
Note: During initial operation, slight smok-
ing could occur due to log curing and the
heater burning manufacturing residues.
17. Do not use this heater if any log is broken.
Do not operate heater if a log is chipped
(dime-size or larger).
1. Do not place propane supply tank(s) inside
any structure. Propane supply tank(s)
must be placed outdoors.
2. This heater shall not be installed in a
bedroom or bathroom.
3. This heater needs fresh air ventilation to
run properly. This heater has an Oxygen
Depletion Sensing (ODS) safety shuto󰀨
system. The ODS shuts down the heater
if not enough fresh air is available. See Air
for Combustion and Ventilation, pages 7.
If heater keeps shutting o󰀨, see Trouble-
shooting, page 19.
4. Keep all air openings in front and bottom
of heater clear and free of debris. This will
ensure enough air for proper combustion.
5. If heater shuts o󰀨, do not relight until you
have provided fresh, outside air. If heater
keeps shutting o󰀨, have it serviced.
6. Do not run heater:
• Where ammable liquids or vapors are
used or stored.
• Under dusty conditions.
7. Before using furniture polish, wax, carpet
cleaner, or similar products, turn heater
o󰀨. If heated, the vapors from these prod-
ucts may create a white powder residue
within burner box or on adjacent walls or
furniture.
8. Do not use heater if any part has been
under water. Immediately call a qualied
service technician to inspect the room
heater and to replace any part of the
control system and any gas control which
has been under water.
9. Turn o󰀨 and unplug heater and let cool
before servicing. Only a qualied service
person should service and repair heater.
10. Operating heater above elevations of
4,500 feet could cause pilot outage.
11. To prevent performance problems, do not
use propane fuel tank of less than 100 lbs.
capacity.
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5200533-03A
SPECIFICATIONS
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equipment
or accessories, and repair and equipment ser-
vicing. The term “qualied agency” means any
individual, rm, corporation, or company that
either in person or through a representative
is engaged in and is responsible for:
a) Installing, testing, or replacing gas piping
or
b) Connecting, installing, testing, repairing,
or servicing equipment; that is experienced
in such work; that is familiar with all precau-
tions required; and that has complied with
all the requirement of the authority having
jurisdiction.
PRODUCT FEATURES
SAFETY PILOT
This heater has a pilot with an Oxygen Deple-
tion Sensing (ODS) safety shuto󰀨 system. The
ODS/pilot shuts o󰀨 the heater if there is not
enough fresh air.
PIEZO IGNITION SYSTEM
This heater is equipped with an electronic
piezo control system.
This system requires one AAA battery (pro-
vided).
THERMOSTATIC CONTROL
The control automatically cycles the burner
on and o󰀨 to maintain a desired room tem-
perature.
Model QSN250T QSL250T
Gas Type Natural Gas Propane Gas
Input Rating Maximum 25,000 Btu/Hr 25,000 Btu/Hr
Input Rating Minimum 13,000 Btu/Hr 13,000 Btu/Hr
Ignition Electronic Piezo Electronic Piezo
Regulator Pressure Setting 3" W.C. 8" W.C.
Inlet Gas Pressure* (inches of water)
(*for purposes of input adjustment)
Maximum 9.5" Maximum 14"
Minimum 5" Minimum 11"
Stove Dimensions (HxWxD) •
25" × 33.5" × 13"
Carton Dimensions (HxWxD) •
24.8" × 34.25" × 13"
Stove Weight • 51.4 lbs
Shipping Weight • 62.4 lbs
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street
New York, NY 10036
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02269-9101
This heater is designed for vent-free op-
eration. State and local codes in some areas
prohibit the use of vent-free heaters.
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Mas-
sachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
In the State of Massachusetts the gas
cock must be a T-handle type. The State
of Massachusetts requires that a exible
appliance connector cannot exceed three
feet in length.
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200533-03A6
UNPACKING
PRODUCT IDENTIFICATION
Figure 1 - Vent-Free Stove
1. Remove top inner pack.
2. Tilt carton so that heater is upright.
3. Remove protective side packaging.
4. Slide heater out of carton.
5. Remove protective plastic wrap.
6. Hold the screen, lift, and pull forward.
7. Remove log set by cutting plastic ties.
8. Carefully unwrap logs.
9. Check for any shipping damage. If heater
or log is damaged, promptly inform your
dealer where you bought the heater.
Leg Installation
1. Remove two screws in the upper corners
of the screen (one on each side, see
Figure 2). Lift and pull forward to remove.
2. Carefully lay heater on its back. Attach legs
with hardware provided (see Figure 3).
Water vapor is a by-product of gas combus-
tion. An unvented room heater produces ap-
proximately one (1) ounce (30 mL) of water
for every 1,000 BTUs (0.3 KWs) of gas input
per hour. Unvented room heaters are recom-
mended as supplemental heat (a room) rather
than a primary heat source (an entire house).
In most supplemental heat applications, the
water vapor does not create a problem. In
most applications, the water vapor enhances
the low humidity atmosphere experienced
during cold weather.
The following steps will help ensure that water
vapor does not become a problem.
1. Be sure the heater is sized properly for the
application, including ample combustion
air and circulation air.
2. If high humidity is experienced, a dehu-
midier may be used to help lower the
water vapor content of the air.
3. Do not use an unvented room heater as
the primary heat source.
WATER VAPOR: A BY
-
PRODUCT OF
UNVENTED ROOM HEATERS
Logs
Screen
Heater Controls (Inside Panel)
Screws
Figure 3 - Installing Legs
3 Screws
Figure 2 - Removing Screen
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7200533-03A
WARNING: This heater shall
not be installed in a room or
space unless the required vol-
ume of indoor combustion air
is provided by the method de-
scribed in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or
applicable local codes.
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combus-
tion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code,
or applicable local codes.
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a conned
space or unusually tight con-
struction unless provisions are
provided for adequate combus-
tion and ventilation air. Read the
following instructions to insure
proper fresh air for this and other
fuel-burning appliances in your
home.
Today’s homes are built more energy e󰀩cient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
e󰀩cient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning ap-
pliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the
house to operate. You must provide adequate
fresh air for these appliances. This will insure
proper venting of vented fuel-burning appli-
ances.
VENTILATION AIR
Figure 4 - Ventilation Air from Inside
Building
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 4). You can also remove door
into adjoining room (see option 3, Figure 4).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
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200533-03A8
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as to-
bacco smoke, aromatic candles,
cleaning uids, oil or kerosene
lamps, etc.) in the air exist, may
cause walls to discolor.
WARNING: A qualied ser-
vice person must install heater.
Follow all local codes.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation
air may cause mildew to form if there is too
much moisture. See Air for Combustion and
Ventilation, pages 7 and 8.
AIR FOR COMBUSTION AND VENTILATION
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-
mary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: Never install the
heater
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, cloth-
ing, or other ammable objects
are less than 48" from the front,
top, or sides of the heater.
• in high tra󰀩c areas
• in windy or drafty areas
Figure 5 - Ventilation Air from Outdoors
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two perma-
nent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings
for inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated air
entering the attic will activate the power vent.
Rework worksheet, adding the space of the
adjoining unconned space. The combined
spaces must have enough fresh air to supply
all appliances in both spaces.
Outlet
Air
Ventilated
Attic
Outlet
Air
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
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9200533-03A
Figure 7 - Minimum Clearance to Wall
and Ceiling
Ceiling
12"
Min.
12"
Min.
48"
Min.
Side
Wall
Side
Wall
Floor
INSTALLATION
CHECK GAS TYPE
Be sure your gas supply is right for your heat-
er. Otherwise, call dealer where you bought
the heater for proper type heater.
CLEARANCES TO
COMBUSTIBLES
WARNING: You must main-
tain the minimum clearances. If
you can, provide greater clear-
ances from oor, ceiling, and
adjoining wall. Measure from
outermost point of heater.
This heater is designed to sit directly on the
oor or on a mantel base.
IMPORTANT: You must maintain minimum
wall and ceiling clearances during installation.
The minimum clearances are shown in Figure
7. Measure from outermost point of heater.
If installed on carpeting or other combustible
material (other than wood) a oor protector
made of metal or wood shall extend the full
width and depth of the appliance.
Minimum Wall and Ceiling
Clearances
A. Clearances from outermost point of heater
to any combustible side wall should not be
less than 12".
B. Clearances from the heater to the ceiling
should not be less than 48".
C. Clearance from heater to back wall should
not be less than 6".
INSTALLING BATTERIES
CAUTION: Do not dispose of
batteries in re, batteries may
explode or leak.
• Battery is included.
• Remove battery when depleted.
• Be sure to observe proper polarity (+/-)
when installing or replacing the batteries.
Damage due to improper battery installation
may void the warranty on the product.
• For long periods of non-operation, remove
batteries from all components for safety
Figure 8 - Installing Battery in Ignitor
AAA
Battery
Positive
UP
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200533-03A10
INSTALLATION
CONNECTING TO GAS SUPPLY
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting
into gas piping and/or ttings.
CAUTION: Use pipe joint
sealant that is resistant to gas
(Propane or Natural Gas).
Before installing heater, make sure you have
the items listed below:
• external regulator for propane unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to natural gas and
propane gas)
• equipment shuto󰀨 valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
• 3/8" NPT brass tting
• exible gas hose (check local codes)
* A CSA design-certied equipment shuto󰀨
valve with 1/8" NPT tap is an acceptable al-
ternative to test gauge connection. Purchase
the optional CSA design certied equipment
shuto󰀨 valve from your dealer.
Typical Inlet Pipe Diameters
Use 1/2" black iron pipe or greater. Installa-
tion must include an equipment shuto󰀨 valve,
union, and plugged 1/8" NPT tap. Locate NPT
tap within reach for test gauge hook up. NPT
tap must be upstream from heater (see Figure
10, page 11).
IMPORTANT: Install an equipment shuto
valve in an accessible location. The equip-
ment shuto valve is for turning on or shutting
o the gas to the appliance.
Apply pipe joint sealant lightly to male threads.
This will prevent excess sealant from going
into pipe. Excess sealant in pipe could result
in clogged heater valves.
For propane installations, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
WARNING: A qualied ser-
vice technician must connect
heater to gas supply. Follow all
local codes.
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: For natural gas,
Never connect heater to private
(non-utility) gas wells. This gas
is commonly known as wellhead
gas.
CAUTION: For propane gas,
never connect heater directly
to the gas supply. This heater
requires an external regulator
(not supplied). Install the external
regulator between the heater and
propane gas supply. Gas supplier
provides external regulator
for natural gas. The installer
provides the external regulator
for propane gas.
WARNING: Do not over-
tighten gas connections.
CAUTION: Use only new,
black iron or steel pipe. Inter-
nally tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
pressure will occur.
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11200533-03A
INSTALLATION
Figure 10 - Gas Connection
Figure 9 - Gas Regulator Location and
Gas Line Access Into Stove Cabinet
* Purchase the optional CSA design-certied equipment
shuto󰀨 valve from your dealer.
You must reduce incoming gas pressure to
between 11" and 14" of w.c. If you do not re-
duce incoming gas pressure, heater regulator
damage could occur. Install external regulator
with the vent pointing down as shown in Figure
10. Pointing the vent down protects it from
freezing rain or sleet.
For both gas types, install sediment trap in
supply line as shown in Figure 10. Place
sediment trap where it is within reach for
cleaning. Place sediment trap where trapped
matter is not likely to freeze. A sediment trap
traps moisture and contaminants. This keeps
them from going into heater controls. If sedi-
ment trap is not installed or is installed wrong,
heater may not run properly.
Figure 11 - External Regulator
with Vent Pointing Down
External
Regulator with
Vent Pointing
Down
Propane
Supply Tank
Equipment
Shuto󰀨 Valve
Ground
Joint Union
3/8" NPT
Pipe Nipple
Tee Joint
Reducer
Bushing to
1/8" NPT
1/8" NPT
Plug Tap
Test Gauge
Connection*
Sediment
Trap
Tee Joint
Pipe Nipple
Gap
3" Minimum
Natural Gas
From Gas Meter
(5" W.C.** to
9.5" W.C.
Pressure)
Propane
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
CHECKING GAS CONNECTIONS
WARNING: Never use an open
ame to check for a leak. Apply
a noncorrosive leak detection
uid to all joints. If bubbles form,
there is a leak. Correct all leaks
at once.
WARNING: Test all gas piping
and connections for leaks after
installing or servicing. Correct
all leaks at once.
Gas Inlet Regulator
Connection
WARNING: Test all gas piping
and connections for leaks after
installing or servicing. Correct
all leaks at once (see page 12).
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200533-03A12
INSTALLATION
Figure 12 - Equipment Shuto Valve
Open
Closed
Equipment
Shuto󰀨 Valve
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect heater with its appliance main
gas valve (control valve) and equipment
shuto󰀨 valve from gas supply piping sys-
tem. Pressures in excess of 1/2 PSIG will
damage heater regulator.
2. Cap o󰀨 open end of gas pipe where equip-
ment shuto󰀨 valve was connected.
3. Pressurize supply piping system by either
opening propane supply tank valve for
propane gas or opening main gas valve
located on or near gas meter for natural
gas or using compressed air.
Control Valve
Location
Equipment
Shuto󰀨 Valve
External Regulator
Propane
Supply Tank
Figure 13 - Checking Gas Joints for
Propane Gas
Figure 14 - Checking Gas Joints for
Natural Gas
Control Valve
Location
Equipment Shuto󰀨 Valve
Gas
Meter
External
Regulator
Supplied
by Gas
Supplier
4. Check all joints of gas supply piping sys-
tem. Apply noncorrosive leak detection
uid to all joints. If bubbles form, there
may be a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shuto󰀨
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shuto󰀨 valve (see Fig-
ure 12).
2. Pressurize supply piping system by either
opening propane supply tank valve for
propane gas or opening main gas valve
located on or near gas meter for natural
supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shuto󰀨
valve to control valve (see Figure 12 or
13, page 12). Apply a noncorrosive leak
detection uid to all joints. Bubbles form-
ing show a leak.
5. Correct all leaks at once.
6. Light heater (see Lighting Instructions on
page 14). Check all other internal joints
for leaks.
7. Turn o󰀨 heater (see To Turn O Gas Ap-
pliance, page 15).
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13200533-03A
INSTALLATION
Use only logs supplied with heater. Each
log is marked with a number. This number
will help you to identify the logs when
installing. Do not place any decorative
cinders on logs or burner.
1. Remove the packing material from the
logs. The log number is marked on the
back of each log.
Refer to Figure 15 for log placement.
2. Place pins on log #1 into two slots in the
rear bracket.
3. Place pin on log #2 into slot on left side of
the middle bracket.
4. Place pin on log #3 into slot on right side
of the middle bracket.
5. Install hole in log #4 onto pin on the left side
of log #1, with one end resting on log #2.
6. Install hole in log #5 onto pin on the right
side of log #1, with one end resting on
log #3.
IMPORTANT: Make sure logs do not cover
any burner ports. It is very important to install
the logs exactly as instructed. Do not modify
logs. Use only logs supplied with heater.
WARNING: Failure to posi-
tion the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this heater may
result in property damage or
personal injury.
CAUTION: After installation,
and periodically thereafter,
check to ensure that no ame
comes in contact with any log.
With the heater set to high, check
to see if ames contact any log. If
so, reposition logs according to
the log installation instructions
in this manual. Flames contact-
ing logs will create soot.
It is very important to install the logs ex-
actly as instructed. Do not modify logs.
INSTALLING LOGS
Figure 15 - Log Installation
Rear Brackets
Front Bracket
Log #1
Log #2
Log #3
Log #4
Log #5
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200533-03A14
OPERATION
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly, a
re or explosion may result caus-
ing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualied service technician. Force or
attempted repair may result in a re or
explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
WARNING: The re screen or
guard designed for this un
vented appliance must be
istalled prior to operation.
NOTICE: During initial operation of
new heater, burning logs will give
o󰀨 a paper-burning smell. Orange
ame will also be present. Open
damper or window to vent smell.
This will only last a few hours.
1. STOP! Read the safety information above.
2. Make sure equipment shuto󰀨 valve is fully
open.
3. Turn control knob clockwise to the
OFF position.
4. Wait ve (5) minutes to clear out any gas.
Then smell for gas around heater and near
the oor. If you smell gas, STOP! Follow
"B" in the safety information above. If you
do not smell gas, go to the next step.
5. Turn control knob counterclockwise
to the PILOT position. Press in control
knob for ve (5) seconds.
Note: The rst time that the heater is oper-
ated after connecting the gas supply, the
control knob should be pressed for about
thirty (30) seconds.
This will allow air to bleed from the gas
system. If pilot does not stay lit, refer to
Troubleshooting, pages 19 through 21.
Also contact a qualied service technician
or gas supplier for repairs. Until repairs are
made, light pilot with match.
• If control knob does not pop up when
released, contact a qualified service
technician or gas supplier for repairs.
6. With control knob pressed in, push
down and release ignitor button. This
will light pilot. The pilot is attached to
the rear of the burner. If needed, keep
pressing ignitor button until pilot lights.
LIGHTING INSTRUCTIONS
Figure 16 - Ignitor Button and Control
Knob Locations
Ignitor Button
Control Knob
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15200533-03A
10. If heater will not operate, follow the instruc-
tions To Turn O Gas To Appliance and
call your service technical or gas supplier.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shuto󰀨 valve.
WARNING: If input gas type
is NG, make sure NG pilot burner
ignites. If input gas type is pro-
pane, make sure propane pilot
burner ignites.
OPERATION
Figure 17 - Pilot
Shutting Off Heater
Turn control knob clockwise to the
OFF position.
Shutting Off Burner Only
(pilot stays lit)
Turn control knob clockwise to the
PILOT position.
TO TURN OFF GAS TO APPLIANCE
Note: If pilot does not stay lit, refer to
Troubleshooting, page 19. Also contact a
qualied service technician or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure, page 16.
7. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 3
through 7. This heater has a safety inter-
lock system. Wait one (1) minute before
lighting pilot again.
8. Be sure the slide switch on the front of the
receiver box is in the ON position.
9. Turn control knob counterclockwise
to the desired heating level. The
main burner should light. Do not operate
between heat settings.
Note: If burner does not light, push the
slide switch on the receiver box to the OFF
position, then back to the ON position.
Note: Please wait one minute after shut-
ting o replace to allow the control valve
to reset before starting again.
Primary Air Inlet Hole
Gas Burner
Thermocouple
Ignitor
Electrode
The thermostatic control used on this model
di󰀨ers from standard thermostats. You set
standard thermostats to a specic temperature
(such as 72 degrees); the control of this heater
establishes a “comfort level”. In order for the
thermostat to operate e󰀨ectively, the heater
should be the main source of heat in the ROOM.
Follow the instructions for lighting the heater,
and turn the knob to the HIGH position. When
the room reaches the desired comfort level,
rotate the control knob clockwise slowly to the
point where the main burner extinguishes (this
THERMOSTAT CONTROL OPERATION
point on the dial will change depending on room
temperature), then back counter-clockwise
-just until the ame reignites. Leave the knob
in this position. As the room temperature
increases, the burner will automatically return
to LOW setting or extinguish. When the room
temperature cools, the heater will come back
on. If left at this set-point the thermostat will
turn the main burner o󰀨 and on as needed
to maintain the temperature at this comfort
level setting.
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200533-03A16
1. Remove 2 screws securing screen to
stove. Carefully lift and pull screen forward
to remove.
2. Follow steps 1 through 5 under Lighting
Instructions, page 14.
3. With control knob in PILOT position, strike
match, and hold near pilot.
Press in control knob; pilot should light.
4. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
5. Make sure the heater screen is in place
before operating heater.
MANUAL LIGHTING PROCEDURE
OPERATION
INSPECTING BURNERS
IMPORTANT: Owner’s should check pilot ame pattern and burner ame pattern often.
Incorrect ame patterns indicate the need for cleaning (see Care and Maintenance,
page 17) or have serviced.
WARNING: Only a qualied service person should service and
repair heater. This includes maintenance requiring replacement or
alteration of components
PILOT FLAME PATTERN
BURNER FLAME PATTERN
Approx. 3"-6" Above Top of Logs
More Than 8" Above Top of Logs
Approx. 3"-6" Above Top of Logs
More Than 8" Above Top of Logs
Figure 20 - Correct Burner Flame Pattern
Figure 21 - Incorrect Burner Flame
Pattern
Figure 18 - Correct Pilot Flame Pattern
(Natural Gas shown)
Figure 19 - Incorrect Pilot Flame Pattern
(Natural Gas shown)
• turn heater o󰀨 (see To Turn O Gas to Ap-
pliance, page 15).
• see Troubleshooting pages 19 through 21.
Figure 20 shows a correct burner ame pat-
tern. Figure 21 shows an incorrect burner
ame pattern. If burner ame pattern is incor-
rect as shown in Figure 21:
Figure 18 shows a correct pilot ame pattern.
Figure 19 shows an incorrect pilot ame pat-
tern. The incorrect pilot ame is not touching
the thermocouple. This will cause the ther-
mocouple to cool, which shuts the heater o󰀨.
If pilot ame pattern is incorrect, as shown
in Figure 19
• turn heater o󰀨 (see To Turn O Gas to Ap-
pliance, page 15)
• see Troubleshooting pages 19 through 21.
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17200533-03A
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in the tting at the entrance to the burner. These
holes may become blocked with dust or lint. Periodically inspect these holes for any blockage
and clean as necessary. Blocked air holes will create soot.
WARNING: Turn o󰀨 heater and let cool before servicing.
CAUTION: You must keep control areas, burner, and circulating
air passageways of heater clean. Inspect these areas of heater before
each use. Have heater inspected yearly by a qualied service techni-
cian. Heater may need more frequent cleaning due to excessive lint
from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air opening(s) of the
burner(s) clean may result in sooting and property damage.
CARE AND MAINTENANCE
Periodically inspect all burner ame holes with
the heater running. All slotted burner ame
holes should be open with yellow ame pres-
ent. All round burner ame holes should be
open with a small blue ame present. Some
burner ame holes may become blocked by
debris or rust, with no ame present. If so,
turn o󰀨 the heater and let it cool, and remove
blockage or replace burner. Blocked burner
ame holes will create soot.
Figure 22 - Burner and Injector Holder
Injector
Burner Tube
Primary Air
Inlet Holes
BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
We recommend that you clean the unit ev-
ery 2,500 hours of operation or every three
months. We also recommend that you keep
the burner tube and pilot assembly clean
and free of dust and dirt. To clean these
parts we recommend using compressed air
no greater than 30 PSl. Your local computer
store, hardware store, or home center may
carry compressed air in a can. You can use
a vacuum cleaner in the blow position. If us-
ing compressed air in a can, please follow
the directions on the can. If you don’t follow
directions on the can, you could damage the
pilot assembly.
1. Shut o󰀨 the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector for dust and dirt (see
Figure 22).
3. Blow air through the ports/slots and holes
in the burner. Also clean the pilot assembly.
4. Check the injector holder located at the
end of the burner tube again. Remove any
large particles of dust, dirt, lint, or pet hair
with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now
been pushed into the burner. Repeat steps
3 and 4.
WARNING: If yellow tipping
occurs, your heater could pro-
duce increased levels of carbon
monoxide. If the burner ame
pattern shows yellow tipping,
follow instructions at bottom of
this page.
Notice: Do not mistake orange ames with
yellow tipping. Dirt or other ne particles enter
the heater and burn causing brief patches of
orange ame.
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200533-03A18
CARE AND MAINTENANCE.
ODS/PILOT
Use a vacuum cleaner, pressurized air, or a
small, soft bristled brush to clean.
A yellow tip on the pilot ame indicates dust
and dirt in the pilot assembly. There is a small
pilot air inlet hole about 2" from where the
pilot ame comes out of the pilot assembly
(see Figure 23). With the unit o󰀨, lightly blow
air through the air inlet hole. You may blow
through a drinking straw if compressed air is
not available.
CABINET
Air Passageways
Use a vacuum cleaner or pressurized air to
clean.
Exterior
• Use a soft cloth dampened with a mild soap
and water mixture.
• Wipe the cabinet to remove dust.
LOGS
• If you remove logs for cleaning, refer to
Installing Logs, page 13, to properly replace
logs.
• Replace log(s) if broken or chipped (dime-
size or larger).
BURNER
-
CONTINUED
Use a vacuum cleaner, pressurized air, or a
small, soft bristled brush to clean.
A yellow tip on the pilot ame indicates dust
and dirt in the pilot assembly. There is a small
pilot air inlet hole about 2" from where the
pilot ame comes out of the pilot assembly
(see Figure 23). With the unit o󰀨, lightly blow
air through the air inlet hole. You may blow
through a drinking straw if compressed air is
not available.
Figure 23 - Pilot Inlet Air Hole
Primary Air Inlet Hole
Thermocouple
Gas Burner
Ignitor
Electrode
ELECTRICAL
ELECTRICAL CONNECTION
FOR STOVES EQUIPPED WITH A BLOWER
Do not use this stove if any
part of it has been under water.
Immediately call a qualied ser-
vice technician to inspect the
stove and replace any part of
the electrical system which has
been under water.
GROUNDING INSTRUCTIONS
This stove is for use on 120 volts. The cord
has a plug as shown at A in Figure 30. An
adapter as shown at C is available for con-
necting three-blade grounding-type plugs to
two-slot receptacles. The green grounding
lug extending from the adapter must be
connected to a permanent ground such as
Grounding Pin
Grounding Means
Metal Screw
Cover of
Grounded
Outlet Box
A
B
C
Adapter
Figure 24- Grounded Electrical Outlet
a properly grounded outlet box. The adapter
should not be used if a three-slot grounded
receptacle is available.
(Sold
Separately)
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19200533-03A
TROUBLESHOOTING
WARNING: If you smell gas:
• Shut o󰀨 gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
WARNING: Only a qualied service technician should service and
repair heater. Make sure that power is turned o󰀨 before proceeding.
Turn o󰀨 and let cool before servicing.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/ pilot unit.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors.
Note: All troubleshooting items are listed in order of operation.
Problem Possible Cause Corrective Action
When ignitor button is
pressed in, there is no
spark at ODS/pilot
1. Low battery.
2. Ignitor electrode is not con-
nected to ignitor cable.
3. Ignitor cable is pinched or
wet.
4. Ignitor electrode is posi-
tioned wrong. Ignitor elec-
trode is broken.
5 Broken ignitor cable.
6. Bad piezo ignitor.
1. Replace battery.
2. Reattach ignitor cable
3. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry.
4. Replace electrode.
5. Replace ignitor cable.
6. Replace piezo ignitor.
When ignitor button is
pressed in there is a
spark at ODS/pilot but
no ignition.
1. Gas supply is turned o󰀨 or
equipment shuto󰀨 valve is
closed.
2. Control knob not in PILOT
position.
3. Control knob not fully
pressed in while pressing
ignitor button.
4. Air in gas lines (new instal-
lation or recent gas interrup-
tion).
5. ODS / pilot is clogged.
6. Incorrect inlet gas pressure
or inlet regulator is damaged.
7. Depleted gas supply (pro-
pane).
1. Turn on gas supply or open
equipment shuto󰀨 valve.
2. Turn control knob to PILOT
position.
3. Fully press in control knob
while pressing ignitor button.
4. Continue holding down con-
trol knob. Repeat igniting op-
eration until air is removed.
5.
Clean ODS/pilot (see Care
and Maintenance, page 17) or
replace ODS/pilot assembly.
6. Check inlet gas pressure or
replace inlet gas regulator.
7. Contact local propane gas
company.
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200533-03A20
TROUBLESHOOTING
Problem Possible Cause Corrective Action
ODS/pilot lights but ame
goes out when control
knob is released.
1. Control knob is not fully
pressed in.
2. Control knob is not pressed
in long enough.
3. Equipment shuto󰀨 valve is
not fully open.
4. Thermocouple connection is
loose at control valve.
5. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, caus-
ing pilot ame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple damaged.
7. Control valve damaged.
1. Press in control knob fully.
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds.
3. Fully open equipment shuto󰀨
valve.
4. Hand tighten until snug, and
then tighten 1/4 turn more.
5. A) Contact local natural or
propane gas company
B) Clean ODS/pilot (see
Care and Maintenance,
page 17) or replace ODS/
pilot assembly
6. Replace thermocouple.
7. Replace control valve.
Burner(s) does not light
after ODS/pilot is lit
1. Burner orice is clogged.
2. Inlet gas pressure is too low.
1. Clean burner orifice (see
Care and Maintenance,
page 17).
2. Contact local gas supplier.
Delayed ignition of
burner(s).
1. Manifold pressure is too low.
2. Burner orice is clogged.
1. Contact local gas supplier.
2. Clean burner (see Care and
Maintenance, page 17).
Burner backring during
combustion.
1. Burner orice is clogged or
damaged.
2. Burner is damaged.
3. Gas regulator is damaged.
1. Clean burner orifice (see
Care and Maintenance,
page 17).
2. Contact dealer or customer
service.
3. Replace gas train.
High yellow ame during
burner combustion.
1. Not enough air.
2. Inlet gas pressure is too low.
3. Gas regulator is defective.
1. Check burner for dirt and
debris. If found, clean burner
(see Care and Maintenance,
page 17).
2. Contact local gas supplier.
3. Replace gas train.
Slight smoke or odor
during initial operation.
1. Residues from manufactur-
ing process.
1. Problem will stop after a few
hours of operation.
Gas odor during com-
bustion.
1. Foreign matter between
control valve and burner.
2. Gas leak. (See Warning
Statement on top of page
19).
1. Take apart gas tubing and
remove foreign matter.
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 11).
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21200533-03A
TROUBLESHOOTING
Heater produces un-
wanted odors.
1. Heater is burning vapors from
paint, hair spray, glues, etc.
See IMPORTANT statement,
page 19.
2. Gas leak. See Warning State-
ment on page 19.
3 Low fuel supply.
1. Ventilate room. Stop using
odor causing products while
heater is running.
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 11).
3. Rell supply tank (propane
models).
Heater produces a whis-
tling noise when burner
is lit.
1. Turning control knob to high
position when burner is cold.
2. Air in gas line.
3. Air passageways on heater
are blocked.
4. Dirty or partially clogged
burner orice.
1. Turn control knob to low
position and let warm up for
a minute.
2. Operate burner until air is
removed from line. Have gas
line checked by local gas
supplier.
3 Observe minimum installa-
tion clearances (Figure 7,
page 9)
4 Clean burner (see Care and
Maintenance, page 17).
Heater produces a click-
ing/ticking noise just after
burner is lit or shut o󰀨.
1. Metal is expanding while
heating or contracting while
cooling.
1. This is common with most
heaters. If noise is exces-
sive, contact qualied ser-
vice technician.
White powder residue
forming within burner
box or on adjacent walls
or furniture.
1. When heated, the vapors
from furniture polish, wax,
carpet cleaners, etc., turn
into white powder residue.
1. Turn heater o󰀨 when using
furniture polish, wax, carpet
cleaner or similar products.
Heater shuts o󰀨 in use
(ODS operates).
1. Not enough fresh air is avail-
able.
2. Low line pressure.
3. ODS/pilot is partially
clogged.
1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see Care
and Maintenance, page17).
Gas odor exists even
when control knob is in
OFF position.
1. Gas leak. See Warning
Statement on top of page
19.
2. Control valve is defective.
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 11).
2. Replace control valve.
Moisture/condensation
noticed on windows.
1. Not enough combustion/
ventilation air.
1. Refer to Air for Combus-
tion and Ventilation require-
ments, page 7.
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200533-03A22
This list contains replaceable parts for your heater. When ordering replacement parts, follow
the instructions listed under Replacement Parts on page 23 of this manual.
Item QSN250RT QSL250RT Description Qty
1 BL016-07-02 BL016-07-02 Blower Mount Panel 1
2 SL005-01A SL005-01A Blower Bracket 2
3 QDB29100B QDB29100B Screen 1
4 PIMSC1-01 PIMSC1-01 Ignitor 1
5 QB46000C-R QB46000C-R Leg Assembly Right Side 1
6 QB46000C-L QB46000C-L Leg Assembly Left Side 1
7 164201-00 164201-00 Log Set 1
Parts Available - Not Shown
QD250R001 QD250R001 Hardware Package 1
PARTS
MODEL QSN250T AND QSL250T
4
1
2
3
4
7
5
5
6
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23200533-03A
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
parts, call Customer Service toll free at
1-855-607-6557 for referral information.
When calling Customer Service or your dealer,
have ready:
• Your name
• Your address
• Model and serial number of your heater
• How heater was malfunctioning
• Type of gas supply and Propane tank size
• Purchase date
Usually, we will ask you to return the defective
part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s) call Customer Service toll free at
1-855-607-6557 for referral information.
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number
ACCESSORIES
To purchase these heating accessories please visit our website www.factorybuysdirect.com
or give us a call at 1-855-607-6557.
Existing Gas Line
Shutoff Valve
Flexible
Connector
Flare & Pipe
INSTALLATION KITS
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• replace will not produce specied heat
• propane gas supply might be low (propane units only)
You may feel your gas pressure is too low. If so, contact your local gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting.
If so, call Customer Service toll free at1-855-607-6557 for more information.
When calling, please have the model and serial numbers of your heater ready.
Blower Fan Kit - Model QEB100
Thermostatically controlled. It is designed to help circulate
heat into the room. Some assembly required.
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200533-03A24
WARRANTY
KEEP THIS WARRANTY
Model _______________________________
Serial No. ____________________________
Date Purchased _______________________
Keep receipt for warranty verication.
200533-03
Rev. A
03/25
REGISTER YOUR PRODUCT AT WWW.FACTORYBUYSDIRECT.COM
FACTORY BUYS DIRECT LIMITED WARRANTIES
New Products
Standard Warranty: Factory Buys Direct warrants this new product and any parts thereof to be free from
defects in material and workmanship for a period of one (1) year from the date of rst purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
Factory Buys Direct’s warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from
the date of rst purchase.
Factory Reconditioned Products
Limited Warranty: Factory Buys Direct warrants factory reconditioned products and any parts thereof to be
free from defects in material and workmanship for a period 30 days from the date of rst purchase from an au-
thorized dealer provided the product has been installed, maintained and operated in accordance with Factory
Buys Direct’s warnings and instructions. No return will be authorized. Parts will be provided to repair the product.
Terms Common to All Warranties
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under
this warranty, the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer,
and only when installed by a qualied installer in accordance with all local codes and instructions furnished
with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and
an allowance for labor when provided by a Factory Buys Direct Authorized Service Center or a provider ap-
proved by Factory Buys Direct. Warranty parts must be obtained through authorized dealers of this product
and/or Factory Buys Direct who will provide original factory replacement parts. Failure to use original factory
replacement parts will void this warranty.
Traveling, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty
repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the
responsibility of the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents,
improper installation, lack of proper maintenance, tampering or alteration(s).
This is Factory Buys Direct’s exclusive warranty, and to the full extent allowed by law; this express warranty
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any
and all implied warranties, including warranties of merchantability and tness for a particular purpose to one
(1) year on new products and 30 days on factory reconditioned products from the date of rst purchase.
Factory Buys Direct makes no other warranties regarding this product.
Factory Buys Direct’s liability is limited to the purchase price of the product and Factory Buys Direct shall not
be liable for any other damages whatsoever under any circumstances including direct, indirect, incidental,
or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
Factory Buys Direct.com
2701 Industrial Drive
Bowling Green, KY 42101
1-855-607-6557

Specifications

Indexed Terms: Thermostat Control

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