24B2N2200G
24B2N2200GW
Business
Monitor
2000 Series
Register your product and get support at www.philips.com/welcome
EN
User manual
Table of Contents
1. Important �����������������������������������������1
1.1 Safety precautions and
maintenance ...................................1
1.2 Notational Descriptions ................3
1.3 Disposal of product and packing
material .............................................4
2� Setting up the monitor ����������������5
2.1 Installation .......................................5
2.2 Operating the monitor .................7
2.3 Remove the Base Assembly for
VESA Mounting ..............................9
3� Image Optimization ������������������� 10
3.1 SmartImage .................................. 10
3.2 SmartContrast .............................. 11
4� Designs to prevent computer
vision syndrome (CVS) ��������������� 12
5� Adaptive Sync ������������������������������ 13
6. TechnicalSpecications ������������ 14
6.1 Resolution & Preset Modes ...... 17
7� Power Management ������������������ 18
8� Customer care and warranty ��� 19
8.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ................................. 19
8.2 Customer Care & Warranty ...... 22
9� Troubleshooting & FAQs ����������� 23
9.1 Troubleshooting .......................... 23
9.2 General FAQs ................................ 24
1
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user
manual before you use your monitor.
It contains important information and
notes regarding the operation of your
monitor.
The Philips guarantee applies
provided that the product is handled
for its intended use, by its operating
instructions, and accompanied by the
presentation of the original invoice or
cash receipt that indicates the date of
purchase, dealer’s name and model, and
production number of the product.
1.1 Safety precautions and
maintenance
Warnings
The use of controls, adjustments, or
procedures other than those specied
in this document may result in exposure
to shock, electrical hazards, and/or
mechanical hazards.
Read and follow these instructions when
connecting and using your monitor.
Excessive sound pressure from
earphones and headphones can
cause hearing loss. Adjustment of the
equalizer to maximum capacity increases
the earphones and headphones output
voltage; thereby increasing the sound
pressure level.
Operation
• Please keep the monitor out of
direct sunlight. Lengthy exposure to
this type of environment may result
in discoloration and damage to the
monitor.
• Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
• Do not block the ventilation holes in
the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable or
DC power cord before returning to
normal operation.
• Please use the approved power
cord provided by Philips all the
times. If your power cord is missing,
please contact your local service
center. (Please refer to the Service
contact information located in the
Important information manual.)
• Operate under the specified power
supply. Use of incorrect voltage will
cause malfunction and may cause
fire or electric shock.
• Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables. If damaged, the cables may
cause fire or electric shock.
• Do not subject the monitor to severe
vibration or high-impact conditions
during operation.
• To avoid potential damage, like
the panel peeling from the bezel,
ensure that the monitor does not tilt
downward by more than -5 degrees.
If the -5 degree downward tilt angle
maximum is exceeded, the monitor
2
damage will not be covered under
warranty.
• Do not knock or drop the
monitor during operation and/or
transportation.
• Excessive usage of the monitor
can cause eye discomfort. It’s
recommended to take shorter breaks
more often at your workstation
than longer breaks and less often.
For example, a 5-10 minute break
after 50-60-minute continuous
screen use is likely to be better than
a 15-minute break every two hours.
Prevent eye strain while using the
screen for a constant period by :
• Looking at something varying
distances after a long period of
focusing on the screen.
• Conscious Blinking while you
work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to the ap-
propriate height and angle.
• Adjust the brightness and con-
trast to an appropriate level.
• Adjust the environment light-
ing similar to that of your screen
brightness. Avoid uorescent
lighting and surfaces that don’t
reect too much light.
• Seeing a doctor if your symptoms
worsen.
Maintenance
• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD panel.
When moving your monitor, grasp
the frame to lift; do not lift the
monitor by placing your hand or
fingers on the LCD panel.
• Oil-based cleaning solutions may
damage the plastic parts and void
the warranty.
• Unplug the monitor if you are not
going to use it for an extensive
period.
• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvents,
such as alcohol or ammonia-based
liquids.
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust, rain,
water, or excessive moisture.
• If your monitor gets wet, wipe it
with a dry cloth as soon as possible.
• If a foreign substance or water
gets in your monitor, please
turn the power off immediately
and disconnect the power cord.
Then, if damaged, send it to the
maintenance center.
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight, or extreme cold.
• To maintain the best performance of
your monitor and use it for a longer
lifetime, please use the monitor
in a location that falls within the
following temperature and humidity
ranges:
• Temperature: 0°C~40°C
32°F~104°F
• Humidity: 20%~80% RH
Important information for Burn-in/
Ghost image
• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
3
Uninterrupted display of still or
static images over an extended
period may cause “burn-in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the
“burn-in”, “after-imaging” or “ghost
imaging” will disappear gradually
over some time after the power has
been switched off.
Warning
It is highly recommended that you
always turn on the Screen Saver and
Pixel Orbiting function from On Screen
Display (OSD) menu in order to best
protect the screen.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any
document for repair or integration,
please contact your local service
center. (You can refer to the service
contact information listed in the
important information manual.)
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car
under direct sunlight.
Note
Consult a service technician if the
monitor does not operate normally or
you are not sure what procedure to take
when the operating instructions given in
this manual.
1.2 Notational Descriptions
The following subsections describe the
notational conventions used in this
document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions, and/or
warnings.
They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to the hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specic
presentation of the warning is
mandated by the relevant regulatory
mechanism.
4
1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or its
packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed with normal household waste.
You are responsible for the disposal of
this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping o such waste,
contact your local government oce,
the waste disposal organization that
serves your household, or the store at
which you purchased the product.
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle your
product to increase the number of
reusable materials and minimize the
amount to be disposed of.
All redundant packing material has
been omitted. We have done our utmost
to make the packaging easily separable
into mono materials.
Please nd out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
products, services, and activities.
From the planning, design, and
production stages, Philips emphasizes
the importance of making products
that can easily be recycled. At Philips,
end-of-life management primarily
entails participation in national take-
back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors, which
recycle all materials (products and
related packaging material) following
all Environmental Laws and taking back
programs with the contractor company.
Your display is manufactured with high-
quality materials and components which
can be recycled and reused.
To learn more about our recycling
program please visit:
http://www.philips.com/a-w/about/
sustainability.html
5
2. Setting up the monitor
2.1 Installation
Package contents
Quick Start
Register your product and get support at www.philips.com/welcome
24B2N2200G
24B2N2200GW
Business
Monitor
2000 Series
Power *HDMI
*VGA
*Audio cable
*DP
*Dierent according to region
Install the base
1. Place the monitor face down on
soft and smooth surface taking care
to avoid scratching or damaging
the screen. Attach/Slide the base
column with the monitor until it
clicks into position.
2. Hold the monitor base stand with
both hands and firmly insert the
base stand into the base column.
6
Connecting to your PC
AUDIO
OUT
D-SUB
AUDIO
IN
1
2 3 4 5
6
7
1
AC power input
2
DisplayPort
3
HDMI input
4
VGA input
5
AUDIO IN
6
AUDIO OUT
7
Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back
of the monitor rmly.
2. Turn o your computer and unplug
its power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
7
2.2 Operating the monitor
1
Description of the control buttons
7
6
2
5
4
3
1
Switch monitor’s power ON
and OFF.
Access the OSD menu
.
Conrm the OSD
adjustment.
Adjust the OSD menu.
Adjust the brightness level.
Change the signal input
source.
Return to previous OSD
level.
SmartImage. There are
multiple selections:
EasyRead, Oce, Photo,
Movie, Game, Economy,
D-Mode, O.
2
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in
all Philips LCD monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user friendly on screen
display interface is shown as below:
24B2N2200G
Picture
Color
Input
Audio
OSD Setting
Language
SmartImage
Adaptive Sync
Picture Format
Brightness
Contrast
Sharpness
EasyRead
Oce
Photo
Movie
Game
Economy
Basic and simple instruction on the
control keys
In the OSD shown above, you can press
buttons at the front bezel of the
monitor to move the cursor, and press
OK button to conrm the choice or
change.
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the dierent
adjustments later on.
8
Main menu Sub menu
OSD Setting
Setup
Language
Horizontal
Vertical
Transparency
OSD Time out
H. Position
Power LED
V. Position
Color
Audio
Color Temperature
sRGB
User Dene
Volume
Stand-Alone
Mute
Audio Source
SmartResponse
SmartContrast
Gamma
Pixel Orbiting
Contrast
Brightness
Picture
Input
0~100
0~100
0~100
0~100
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
Native, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
0~100
On, O
0~100
On, O
On, O
On, O
O, Fast, Faster, Fastest
On, O
1.8, 2.0, 2.2, 2.4, 2.6
0~100
Sharpness
0~100
0~100
0~100
Hue
Saturation
DisplayPort
Auto
On, O
Picture Format Wide screen, 4:3
Adaptive Sync On, O
SmartImage EasyRead, Oce, Photo, Movie, Game, Economy,
SmartUniformity, D-Mode, O
0, 1, 2, 3, 4
Auto
English, Deutsch, Español, Ελληνική, Français, Italiano, Magyar, Nederlands,
Português, Português do Brasil, Polski , Русский, Svenska, Suomi, Türkçe,
Čeština, Українська, 简体中文, 繁體中文,日本語,한국어
Over Scan
On, O
Audio In, HDMI, DisplayPort
VGA
HDMI
Phase
Clock
Resolution Notication
Reset
Information
Yes, No
3
Resolution notication
This monitor is designed for
optimal performance at its native
resolution:1920 x 1080.
When the monitor is powered on at a
dierent resolution, an alert is displayed
on the screen as follows: Use 1920 x
1080 for best results.
Display of the native resolution alert can
be switched o from Setup in the OSD
(On Screen Display) menu.
4
Physical Function
Tilt
25°
-5°
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
9
2.3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.
1. Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen.
2. Press the release button to detach
the base stand away from the base
column.
2
1
3. Press the release button to detach
the base column.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
The size of the wall-mounted threaded
post of this monitor is 7.8 millimeters,
and the depth of the wall-mounting
hole, including the back cover, is 10
millimeters.
100mm
100mm
-5°
0° 90°
* Display design may dier from those
illustrated.
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
10
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for dierent types
of content, dynamically adjusting
brightness, contrast, color and sharpness
in real time. Whether you're working
with text applications, displaying images
or watching a video, Philips SmartImage
delivers great optimized monitor
performance.
Why do I need it?
You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness, contrast,
color and sharpness in real time
to enhance your monitor viewing
experience.
How does it work?
SmartImage is an exclusive, leading edge
Philips technology that analyzes the
content displayed on your screen. Based
on a scenario you select, SmartImage
dynamically enhances the contrast, color
saturation and sharpness of images to
enhance the contents being displayed -
all in real time with the press of a single
button.
How to enable SmartImage?
1. Press to launch the SmartImage
on screen display.
2. Keep pressing to toggle among
EasyRead, Oce, Photo, Movie,
Game, Economy, D-Mode, O.
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also press "OK" to make
conrmation.
There are multiple selections: EasyRead,
Oce, Photo, Movie, Game, Economy,
D-Mode, O.
EasyRead
Oce
Photo
Movie
Game
Economy
D-Mode
O
SmartImage
• EasyRead: Helps improve reading
of text based application like PDF
ebooks. By using a special algorithm
which increases the contrast and
boundary sharpness of text content,
the display is optimized for a
stress-free reading by adjusting
the brightness, contrast and color
temperature of the monitor.
• Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF files,
11
scanned articles or other general
office applications.
• Photo: This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors
- all without artifacts and faded
colors.
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness
displays every details in darker
areas of your videos without
color washout in brighter areas
maintaining a dynamic natural
values for the ultimate video display.
• Game: Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy: Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for
just right display of everyday office
applications and lower power
consumption.
• D-Mode: Optimized grayscale
mapping based on the DICOM Part
14 GSDF curve enhances subtle tonal
differences and improves detail
visibility in darker areas, delivering
consistent and reliable visual
performance across devices.
• Off: No optimization by
SmartImage.
3.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual
clarity and viewing enjoyment, stepping
up backlighting for clearer, crisper
and brighter images or dimming
backlighting for clear display of images
on dark backgrounds.
Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for oce work.
By reducing your monitor's power
consumption, you save on energy costs
and extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games.
12
4. Designs to prevent
computer vision
syndrome (CVS)
Philips monitor is designed to prevent
eye strain caused by prolonged
computer use.
Follow below instructions and use
Philips monitor to efficiently reduce
fatigue and maximum working
productivity.
1. Appropriate environment lighting:
• Adjusting the environment
lighting similar to that of your
screen brightness, avoid the
fluorescent lighting, and surfaces
that don’t reflect too much light.
• Adjusting the brightness and
contrast to appropriate level.
2. Good working habits:
• Excessive usage of monitor can
cause eye discomfort, it’s better
to take shorter breaks more often
at your workstation than longer
breaks and less often; for example
a 5-10 minute break after
50-60-minute continuous screen
use is likely to be better than a
15-minute break every two hours.
• Looking at something varying
distances after a long period
focusing on the screen.
• Gently closing and rolling your
eyes to relax.
• Conscious blinking often while
working.
• Gently stretch your neck, and
slowly tilt your head forward,
backward, side for pain relief.
3. Ideal working posture
• Reposition your screen to
appropriate height and angle
according to your height.
4. Choose Philips monitor for easy-on-
eyes.
• Anti-glare screen: Anti-glare
screen efficiently reduces
annoying and distracting
reflections that caused eye
fatigue.
• Flicker-free technology designs to
regulate brightness and reduce
flicker for more comfortable
viewing.
• EasyRead mode for a paper-
like reading experience, giving
a more comfortable viewing
experience while dealing with
long documents on the screen.
13
5. Adaptive Sync
Adaptive Sync
PC gaming has long had an imperfect
experience because GPUs and monitors
update at dierent rates. Sometimes
a GPU can render many new pictures
during a single update of the monitor
and the monitor will show pieces of each
picture as a single image. This is called
“tearing.” Gamers can x tearing with
a feature called “v-sync,” but the image
can become jerky as the GPU waits on
the monitor to call for an update before
delivering new pictures.
The responsiveness of mouse input and
overall frames per second is reduced
with v-sync, too. AMD Adaptive Sync
technology eliminates all of these
problems by letting the GPU update
the monitor the moment a new picture
is ready. Therefore, this feature leaves
gamers with unbelievably smooth,
responsive, tearing-free gaming.
Followed by the graphic card that are
compatible.
■ Operating system
• Windows 11/10
■ Graphic Card: R9 290/300 Series &
R7 260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260
■ Processor A-Series Desktop and
Mobility APUs
• AMD A10-7890K
• AMD A10-7870K
• AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K
• AMD RX 6500 XT
• AMD RX 6600 XT
• AMD RX 6700 XT
• AMD RX 6750 XT
• AMD RX 6800
• AMD RX 6800 XT
• AMD RX 6900 XT
14
6. Technical Specifications
Picture/Display
Monitor Panel Type IPS Technology
Backlight W-LED
Panel Size 23.8" W (60.5 cm)
Aspect Ratio 16:9
Pixel Pitch 0.2745 (H) mm x 0.2745 (V) mm
Contrast Ratio(typ.) 1500:1
Native Resolution 1920 x 1080 @ 60 Hz
Maximum Resolution
1920 x 1080 @ 75 Hz (VGA)
1920 x 1080 @ 144 Hz (HDMI/DP)
Viewing Angle 178° (H) / 178° (V) @ C/R ≥ 10 (typ.)
Display Colors 16.7M (6bit + A-FRC)
Picture Enhancement SmartImage
Vertical Refresh Rate
48 Hz - 75 Hz (VGA)
48 Hz - 144 Hz (HDMI/DP)
Horizontal Frequency
30 kHz - 85 kHz (VGA)
30 kHz - 170 kHz (HDMI/DP)
Flicker Free YES
sRGB YES
SoftBlue technology YES¹
EasyRead YES
Connectivity
Signal Input source DisplayPort, HDMI, VGA
Connectors
1x DisplayPort 1.4 (HDCP 1.4)
1x HDMI 1.4 (HDCP 1.4)
1x VGA
1x Audio in
1x Audio out
Sync input Separate Sync, Sync on Green
Convenience
User Convenience
Built-in speaker 2 W x 2
OSD Languages
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish,
Russian, Swedish, Finnish, Turkish, Czech, Ukranian,
Simplied Chinese, Traditional Chinese, Japanese,
Korean
Other Convenience VESA mount (100 x 100 mm), Kensington Lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 11/10, Mac OS X
Stand
Tilt -5 / +25 degree
15
Power
Consumption
AC Input Voltage
at 100VAC ,
50Hz
AC Input Voltage
at 115VAC ,
50Hz
AC Input Voltage
at 230VAC, 50Hz
Normal Operation 17.8 W (typ.) 17.5 W (typ.) 17.5 W (typ.)
Sleep (Standby mode) 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)
O mode 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)
Heat Dissipation*
AC Input Voltage
at 100VAC ,
50Hz
AC Input Voltage
at 115VAC ,
50Hz
AC Input Voltage
at 230VAC ,
50Hz
Normal Operation
60.75 BTU/hr
(typ.)
59.73 BTU/hr
(typ.)
59.73 BTU/hr
(typ.)
Sleep (Standby mode)
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
O mode
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
On Mode (ECO mode) 8.5 W (typ.)
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply Built-in, 100-240V AC, 50/60Hz
Dimensions
Product with stand (WxHxD) 544 x 426 x 181 mm
Product without stand
(WxHxD)
544 x 321 x 48 mm
Product with packaging
(WxHxD)
650 x 420 x 124 mm
Weight
Product with stand 2.88 kg
Product without stand 2.60 kg
Product with packaging 5.04 kg
Operating Condition
Temperature range
(operation)
0°C to 40 °C
Relative humidity
(operation)
20% to 80%
Atmospheric pressure
(operation)
700 to 1060hPa
Temperature range
(Non-operation)
-20°C to 60°C
Relative humidity
(Non-operation)
10% to 90%
Atmospheric pressure
(Non-operation)
500 to 1060hPa
16
Environmental and energy
ROHS YES
Packaging 100% recyclable
Specic Substances 100% PVC BFR free housing
Cabinet
Color
24B2N2200G (Black)
24B2N2200GW (White)
Finish Texture
¹ This monitor features SoftBlue technology. This integrated feature oers increased
visual comfort and protection against adverse health eects caused by prolonged
exposure to blue light. With the low blue-light panel, the ratio of display emission
light in the range from 415-455 nm to the display emission of 400-500nm shall be
less than 50%. This monitor provides optimal visual comfort, minimizes eye strain,
and supports sustained focus. Not to mention, SoftBlue LED technology is tested and
TÜV Rheinland Low Blue Light (Hardware Solution) certied for its eectiveness in
reducing blue light emissions.
Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaet.
17
6.1 Resolution & Preset Modes
H. freq
(kHz)
Resolution V. freq (Hz)
31.47 720x400 70.09
31.47 640x480 59.94
35.00 640x480 66.67
37.86 640x480 72.81
37.50 640x480 75.00
35.16 800x600 56.25
37.88 800x600 60.32
48.08 800x600 72.19
46.88 800x600 75.00
49.73 832x624 74.55
48.36 1024x768 60.00
56.48 1024x768 70.07
60.02 1024x768 75.03
45.00 1280x720 60.00
63.98 1280x1024 60.02
79.98 1280x1024 75.03
55.94 1440x900 59.89
65.29 1680x1050 59.95
67.50 1920x1080 60.00
83.93 1920x1080 75.00
110.00 1920x1080 100.00
(HDMI/DP)
137.28 1920x1080 120.00
(HDMI/DP)
162.00 1920x1080 144.00
(HDMI/DP)
Note
Please notice that your display works
best at native resolution of 1920 x 1080.
For best display quality,please follow this
resolution recommendation.
18
7. Power Management
If you have VESA DPM compliance display
card or software installed in your PC, the
monitor can automatically reduce its power
consumption when not in use. If an input
from a keyboard, mouse or other input
device is detected, the monitor will 'wake
up' automatically. The following table shows
the power consumption and signaling of this
automatic power saving feature:
Power Management Denition
VESA
Mode
Video H-sync V-sync Power Used
LED
Color
Active ON Yes Yes
17.5 W (typ.)
37.6 W (max.)
White
Sleep/
Standby
mode
OFF No No 0.3 W (typ.)
White
(blink)
O mode OFF - - 0.3 W (typ.) OFF
The following setup is used to measure power
consumption on this monitor.
• Native resolution: 1920 x 1080
• Contrast: 50%
• Brightness: 80%
• Color temperature: 6500k with full white
pattern
Note
This data is subject to change without notice.
19
8. Customer care and
warranty
8.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some of the
industry's most advanced manufacturing
processes and practice stringent quality
control. However, pixel or sub pixel
defects on the TFT Monitor panels used
in at panel monitors are sometimes
unavoidable. No manufacturer can
guarantee that all panels will be
free from pixel defects, but Philips
guarantees that any monitor with an
unacceptable number of defects will be
repaired or replaced under warranty.
This notice explains the dierent types
of pixel defects and denes acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations of
lit and dark sub pixels appear as single
pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the
screen in dierent ways. There are two
categories of pixel defects and several
types of sub pixel defects within each
category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the monitor
displays a dark pattern. There are the
types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
20
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also species tolerances for the
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Monitor
panel in a Philips at panel monitor
must have pixel or sub pixel defects
exceeding the tolerances listed in the
following tables.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more
than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub
pixels that are always dark or 'o'. That
is, a dark dot is a sub-pixel that stands
out on the screen when the monitor
displays a light pattern. These are the
types of black dot defects.
21
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 2
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 3 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 3 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
22
8.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For Warranty Period please refer to Warranty Statement in Important Information
Manual.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is oered via our Certied Service Center.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair and return service, however the user will be responsible
for all costs accrued.
If the Certied Service Partner cannot perform the required repairs under the oered
extended warranty package, we will nd alternative solutions for you, if possible, up to
the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
• Local Standard
Warranty Period
• Extended Warranty
Period
• Total Warranty Period
• Depend on
dierent Regions
• + 1 Year • Local Standard warranty period
+1
• + 2 Years • Local Standard warranty period
+2
• + 3 Years • Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to Important Information Manual for regional service hotline, which is
available on the Philips website support page.
23
9. Troubleshooting &
FAQs
9.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is
plugged into the power outlet and
into the back of the monitor.
• First, ensure that the power button
on the front of the monitor is in the
OFF position, then press it to the ON
position.
No Picture (Power LED is White)
• Make sure the computer is turned
on.
• Make sure the signal cable is
properly connected to your
computer.
• Make sure the monitor cable has no
bent pins on the connect side. If yes,
repair or replace the cable.
• The Energy Saving feature may be
activated
Screen says
• Make sure the monitor cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
• Check to see if the monitor cable has
bent pins.
• Make sure the computer is turned
on.
AUTO button doesn't function
• The auto function is applicable only
in VGA-Analog mode. If the result is
not satisfactory, you can do manual
adjustments via the OSD menu.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the monitor from mains
power source immediately for safety
• Contact with Philips customer service
representative immediately.
Imaging Problems
Image is not centered
• Adjust the image position using
the “Auto” function in OSD Main
Controls.
• Adjust the image position using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
Image vibrates on the screen
• Check that the signal cable is
properly securely connected to the
graphics board or PC.
Vertical icker appears
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
24
Horizontal icker appears
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
Image appears blurred, indistinct or too
dark
• Adjust the contrast and brightness
on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned o.
• Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in
LCD panel technology. In most cases,
the "burn-in" or "after-imaging"
or "ghost imaging" will disappear
gradually over a period of time after
the power has been switched off.
• Always activate a moving screen
saver program when you leave your
monitor unattended.
• Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
“after-imaging” or “ghost imaging”
symptoms that will not disappear
and cannot be repaired. The damage
mentioned above is not covered
under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
• The remaining dots are normal
characteristic of the liquid crystal used
in today’s technology, Please refer the
pixel policy for more detail.
* The "power on" light is too strong and is
disturbing
• You can adjust “power on” light using
the power LED Setup in OSD main
Controls.
For further assistance, refer to the Service
contact information listed in Important
Information Manual and contact Philips
customer service representative.
* Functionality dierent according to
display.
9.2 General FAQs
Q1: When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans.: Recommended resolution for this
monitor: 1920 x 1080.
• Unplug all cables, then connect your
PC to the monitor that you used
previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the Control
Panel Window, select the Display
icon. Inside the Display Control Panel,
select the 'Settings' tab. Under the
setting tab, in box labelled 'desktop
area', move the sidebar to 1920 x
1080 pixels.
25
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 1920 x 1080.
• Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.
• Turn on your monitor and then turn
on your PC.
Q2: What is the recommended refresh
rate for LCD monitor?
Ans.: Recommended refresh rate in
LCD monitors is 60 Hz, In case of
any disturbance on screen, you
can set it up to 75 Hz to see if that
removes the disturbance.
Q3: What are the .inf and .icm les?
How do I install the drivers (.inf
and .icm)?
Ans.: These are the driver les for your
monitor. Your computer may
ask you for monitor drivers (.inf
and .icm les) when you rst
install your monitor. Follow the
instructions in your user manual,
monitor drivers (.inf and .icm les)
will be installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You
can select the desired resolution
under Windows
®
Control Panel
with the "Display properties".
Q5: What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Simply press button, then
select ‘Setup’ >'Reset' to recall all
of the original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side. This may
aect your warranty conditions.
Q7: How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my monitor?
Ans.: Yes, you can change your color
setting through OSD control as
the following procedures.
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
1. Color Temperature: The settings
are Native, 5000K, 6500K, 7500K,
8200K, 9300K and 11500K. With
settings in the 5000K range the
panel appears "warm, with a
red-white color tone", while a
11500K temperature yields "cool,
bluewhite toning".
2. sRGB: This is a standard setting
for ensuring correct exchange of
colors between dierent device
(e.g. digital cameras, monitors,
printers, scanners, etc).
26
3. User Dene: The user can choose
his/her preference color setting
by adjusting red, green, blue
color.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kelvin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my LCD monitor to
any PC, workstation or Mac?
Ans.: Yes. All Philips LCD monitors are
fully compatible with standard
PCs, Macs and workstations.
You may need a cable adapter
to connect the monitor to your
Mac system. Please contact your
Philips sales representative for
more information.
Q10: Are Philips LCD monitors Plug-
and- Play?
Ans.: Yes, the monitors are Plug-and-
Play compatible with Windows
11/10, Mac OSX.
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"burn-in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of
time after the power has been
switched o.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.: Your LCD monitor works best at
its native resolution of 1920 x
1080. For best display, please use
this resolution.
Q13: How to unlock/lock my hot key?
Ans.: To lock the OSD, press and hold
the button while the
monitor is o and then press
button to turn the monitor on.
To un-lock the OSD, press and
hold the button while the
monitor is o and then press
button to turn the monitor on.
27
Q14: Where can I nd Important
Information Manual mentioned
in EDFU?
Ans.: Important Information Manual
can be download on the Philips
website support page.
2026 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered
trademarks of Koninklijke Philips N.V. and are used under license.
Specications are subject to change without notice.
