EN User Manual | Electric Cooktop
Welcome to our family
Thank you for bringing Frigidaire into your home! We see your purchase as the beginning of a long relationship together.
This manual is your resource for the use and care of your product. Please read it before using your appliance. Keep it handy for quick
reference. If something doesn’t seem right, the troubleshooting section will help you with common issues.
FAQ, helpful tips and videos, cleaning products, and kitchen and home accessories are available at http://www.frigidaire.com.
We are here for you! Visit our website, chat with an agent, or call us if you need help. We may be able to help you avoid a service visit. If
you do need service, we can get that started for you.
Let’s make it official! Be sure to register your product.
CONTENTS
1. IMPORTANT SAFETY INFORMATION....................................................................................................................................... 2
2. BEFORE SETTING SURFACE CONTROLS...............................................................................................................................4
3. SETTING SURFACE CONTROLS...............................................................................................................................................5
4. CARE AND CLEANING............................................................................................................................................................... 6
5. TROUBLESHOOTING................................................................................................................................................................. 8
6. LIMITED WARRANTY..................................................................................................................................................................8
1. IMPORTANT SAFETY INFORMATION
1.1 Keep a record for quick reference
Model number
..........................................................
Serial number
..........................................................
Purchase date
..........................................................
Serial Number Location
Read all instructions before using this appliance.
This manual contains important safety symbols and
instructions. Please pay attention to these symbols and
follow all instructions given.
Read safety precautions in this manual before installing or
using your appliance. Safety items throughout this manual
are labeled with a WARNING or CAUTION statement based
on the risk type.
Warnings and important instructions appearing in this guide
are not meant to cover all possible conditions and situations
that may occur. Common sense, caution, and care must be
exercised with installing, maintaining, or operating your
appliance.
1.2 Installation checklist
❐ Read all the safety instructions in the front of your user manual.
❐ Remove all packaging materials from your appliance before
cooking.
❐ Confirm that the electrical power to the appliance is turned on.
❐ Test all surface elements/burners to make sure they are working
properly.
❐ Remember to complete your product registration.
1.3 Safety definitions
This is the safety alert symbol. It is used to alert of potential
personal injury hazards. Follow all safety messages that
follow this symbol to avoid possible injury or death.
WARNING!
Indicates a potentially hazardous situation which, if not avoided,
may result in death or serious injury.
CAUTION!
Indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury.
IMPORTANT
Indicates installation, operation, or maintenance information which
is important but not hazard-related.
NOTE
Indicates a short, informal reference – something written down to
assist the memory or for future reference.
1.4 Important instructions for unpacking
and installation
IMPORTANT
Read and follow the below instructions and precautions for
unpacking, installing, and servicing your appliance.
Remove all tape and packaging before using the appliance.
Destroy the carton and plastic bags after unpacking the
appliance. Never allow children to play with packaging
material. Do not remove the wiring label and other literature
attached to the appliance. Do not remove model/serial
number plate.
Cold temperatures can damage the electronic control. When
using this appliance for the first time, or when the appliance
has not been used for an extended period of time, be sure
the appliance has been in temperatures above 32ºF (0ºC)
for at least 3 hours before turning on the power to the
appliance.
Never modify or alter the construction of the appliance by
removing the leveling legs, panels, wire covers, anti-tip
brackets/ screws, or any other part of the appliance.
2 ENGLISH
Be sure to have an appropriate foam-type fire extinguisher
available, visible, and easily accessible located near the
appliance.
1.5 Grounding instructions
WARNING!
• Avoid fire hazard or electrical shock. Failure to follow this
warning may cause serious injury, fire, or death.
• Avoid fire hazard or electrical shock. Do not use an adapter
plug, use an extension cord, or remove grounding prong from
the power cord. Failure to follow this warning may cause serious
injury, fire, or death.
Proper Installation - Be sure your appliance is properly
installed and grounded by a qualified technician. In the
United States, install in accordance with the National Fuel
Gas Code ANSI Z223.1/NPFA No. 54, latest edition and
National Electrical Code NFPA No. 70 latest edition, and
local electrical code requirements. In Canada, install in
accordance with CAN/CGA B149.1 and CAN/CGA B149.2
and CSA Standard C22.1, Canadian Electrical code, Part 1-
latest editions and local electrical code requirements. Install
only per installation instructions provided in the literature
package for this appliance.
For personal safety, this appliance must be properly
grounded. For maximum safety, the power cord must be
securely connected to an electrical outlet or junction box that
is the correct voltage, is correctly polarized and properly
grounded, and protected by a circuit breaker in accordance
with local codes.
It is the personal responsibility of the consumer to have the
appropriate outlet or junction box with the correct, properly
grounded wall receptacle installed by a qualified electrician.
Contact a qualified installer to assure that the electrical
installation is adequate and is in conformance with all local
codes and ordinances.
This appliance is equipped with a four-prong grounding plug
(A) for your protection against shock hazard and should be
plugged directly into a properly grounded 240V wall
receptacle (B). Do not cut or remove the grounding prong
from this plug.
A
B
See the installation instructions packaged with this appliance
for complete installation and grounding instructions.
1.6 Important instructions for using the
appliance
WARNING!
• Do not store flammable materials in ovens, microwaves, near
surface burners or elements, or in the storage or warming
drawer (if equipped). This includes paper, plastic, and cloth
items, such as cookbooks, plastic ware, and towels, as well as
flammable liquids. Do not store explosives, such as aerosol
cans, on or near the appliance.
• Do not leave children alone - Children should not be left alone
or unattended in the area where appliance is in use. They
should never be allowed to sit or stand on any part of the
appliance, including the storage drawer, lower broiler drawer,
warmer drawer, or lower double oven.
• Do not store items of interest to children in the cabinets above
the appliance or on the backguards of ranges. Children climbing
on or near the appliance to reach items could be seriously
injured.
• Do not allow children to climb or play around the appliance. The
weight of a child on an open oven door may cause the
appliance to tip, resulting in serious burns or other injury. An
open drawer when hot may cause burns.
• Stepping, leaning, or sitting on the door or drawers of this
appliance can result in serious injuries and also cause damage
to the appliance.
• Never cover any slots, holes, or passages in the oven bottom or
cover an entire rack with materials such as aluminum foil. Doing
so blocks airflow through the oven and may cause carbon
monoxide poisoning. Aluminum foil linings may also trap heat,
causing a fire hazard.
• Do not use oven or warmer drawer (if equipped) for storage.
• Never use your appliance as a space heater to heat or warm
the room. Doing so may result in carbon monoxide poisoning
and overheating of the appliance.
CAUTION!
• When heating fat or grease, watch it closely. Grease may catch
fire if it becomes too hot.
• Do not use water or flour on grease fires. Smother fire or flame
or use dry chemical or foam-type extinguisher. Cover the fire
with a pan lid or use baking soda.
• Use dry potholders. Moist or damp potholders on hot surfaces
may result in burns from steam. Do not let potholders touch hot
cooking areas. Do not use towels or other bulky cloths.
• Do not heat unopened food containers - Build-up of pressure
may cause container to burst and result in injury.
• Wear proper apparel - Loose-fitting or hanging garments should
never be worn while using the appliance. Do not let clothing or
other flammable materials contact hot surfaces.
• Do not touch surface burners or elements, or areas near these
burners or elements, interior surfaces of the oven, or the
warmer drawer (if equipped). Surface burners and elements
may be hot even though they appear cool. Areas near surface
burners and elements may become hot enough to cause burns.
During and after use, do not touch, or let clothing or other
flammable materials touch these areas until they are cool.
These areas may include the cooktop, surfaces facing the
cooktop, oven vent areas, oven door, and oven window.
• Do not attempt to operate the appliance during a power failure.
If the power fails, always turn off the appliance. If the appliance
is not turned off and the power resumes, electric surface
elements may resume operation when power is restored. Once
the power resumes, reset the clock and the oven function.
1.7 Important instructions for using
radiant cooktops
Know which knob or key controls each surface heating area.
Place cookware with food on the cooking area before turning
it on. Turn the cooking area off before removing the
cookware.
ENGLISH 3
Cookware handles should be turned inward and not extend
over adjacent surface elements. To reduce the risk of burns,
ignition of flammable materials, and spillage due to
unintentional contact with the utensil, the handle of the
cookware should be positioned so that it is turned inward,
and does not extend over other cooking areas.
Use proper pan size - This appliance is equipped with one or
more surface units of different sizes. Select cookware with
flat bottoms that match the surface unit size. Using the
proper cookware on the cooking area will improve efficiency.
Glazed cooking utensils - Only certain types of cookware are
suitable for cook top service and must be magnetic to work
properly on the induction zones. Check the manufacturer's
recommendations for cooktop use to ensure that the
cookware is compatible with induction cooking.
Improper cookware may break due to sudden changes in
temperature. Check the cookware manufacturer’s
recommendations for cooktop use.
Never leave surface elements unattended. Boil-overs may
cause smoking and greasy spills that may ignite. A pan that
has boiled dry could be damaged and may damage the
cooktop.
Do not use a searing grill meant for use with a broiler pan on
the cooktop. The searing grill is not designed for use on the
cooktop. Doing so may result in a fire.
When you are flaming foods under a ventilating hood, turn
on the fan.
1.8 Important instructions for using
glass and ceramic cooktops
Do not clean or operate a broken cooktop. If cooktop should
break, cleaning solutions and spillovers may penetrate the
broken cooktop and create a risk of electric shock. Contact a
qualified technician immediately.
Clean the cooktop glass with caution. If a wet sponge or
cloth is used to wipe spills on a hot cooking area, be careful
to avoid a steam burn. Some cleaners can produce harmful
fumes if applied to a hot surface.
Avoid scratching the cooktop glass with sharp objects.
1.9 Important instructions for cleaning
the appliance
CAUTION!
Before manually cleaning any part of the appliance, be sure all
controls are turned off and the appliance is cool. Cleaning a hot
appliance can cause burns.
Clean the appliance regularly to keep all parts free of grease
that could catch fire. Do not allow grease to accumulate.
Greasy deposits in the fan could catch fire.
Always follow the manufacturer's recommended directions
for use of kitchen cleaners and aerosols. Be aware that
excess residue from cleaners and aerosols may ignite
causing damage and injury.
Clean ventilating hoods frequently - Grease should not be
allowed to accumulate on hood or filter. Follow the
manufacturer's instructions for cleaning vent hoods.
1.10 Important instructions for service
and maintenance
Do not repair or replace any part of the appliance unless
specifically recommended in the manuals. All other servicing
should be done only by a qualified technician. This reduces
the risk of personal injury and damage to the appliance.
Always contact your dealer, distributor, service agent, or
manufacturer about problems or conditions you do not
understand.
Ask your dealer to recommend a qualified technician and an
authorized repair service. Know how to disconnect the
power to the appliance at the circuit breaker or fuse box in
case of an emergency.
WARNING!
California Residents: for cancer and reproductive harm information,
visit www.P65Warnings.ca.gov
2. BEFORE SETTING SURFACE CONTROLS
WARNING!
Refer to Safety chapters.
2.1 About the Ceramic Glass Cooktop
WARNING!
Refer to Care and Cleaning.
The ceramic glass cooktop has heating elements below a smooth glass
surface. The designs on the ceramic cooktop outline the areas of the
surface elements underneath. Always match the pan size with the
diameter of the element outline on the cooktop. Use only flat-bottomed
cookware.
Before using your cooktop for the first time, apply a ceramic cooktop
cleaning cream (available in most hardware, grocery, and department
stores) to the ceramic surface. Clean and buff with a clean paper towel.
It makes cleaning easier when soiled from cooking. Cooktop cleaning
creams leave a protective finish on the glass to help prevent scratches
and abrasions.
The type and size of cookware, the number of surface elements in use,
and their settings affect the amount of heat that spreads to areas
beyond the surface elements. The areas surrounding the elements may
become hot enough to cause burns.
IMPORTANT
• The cooktop should not be used as a cutting board or work
surface.
• Dropping heavy or hard objects on the cooktop may crack it.
• It is not recommended to place food directly on the cooktop
surface (without using kitchen utensils), as it will be difficult to
clean and food residue may smoke and create a potential fire
hazard.
• Always lift cookware before moving on the ceramic glass
cooktop. Any cookware that has a rough or dirty bottom can
scratch the ceramic cooktop. Always start with clean cookware.
2.2 About the Radiant Surface Elements
The element temperature rises gradually and evenly. As the
temperature rises, the element glows red. To maintain the selected
setting, the element cycles on and off. The heating element retains
4 ENGLISH
enough heat to provide uniform and consistent heat during the off
cycle.
For efficient cooking, turn the element off several minutes before
cooking is complete. This allows residual heat to complete the cooking
process.
CAUTION!
Surface elements may appear to have cooled after they are turned
off. The element surface may still be hot, and burns may occur if
the element or surrounding area is touched before it cools to a safe
temperature.
Do not place flammable items such as plastic salt and pepper
shakers, spoon holders, or plastic wrapping on top of the range
when it is in use. These items could melt or ignite. Potholders,
towels, or wooden spoons could catch fire if placed too close to the
surface elements.
Do not use aluminum foil to line surface drip bowls or reflector
pans. Improper installation of these liners may result in a risk of
electric shock or fire.
IMPORTANT
Do not allow aluminum foil or any material that can melt to make
contact with the cooking element. If these items melt on the
cooktop, they damage the cooktop.
NOTE
• Radiant elements have a limiter that allows the element to cycle
on and off, even at the HI setting.
2.3 Using Proper Cookware
The size and type of cookware used will influence the heat setting
needed for best cooking results.
Correct cookware:
• Flat bottom and straight sides.
• Tight fitting lids.
• Weight of handle does not tilt pan. Pan is well balanced.
• Made of material that conducts heat well.
• Easy to clean.
• Cookware size matches the amount of food to be prepared.
• Cookware diameter matches the size of the Cooking Zone.
Incorrect cookware:
• Bottom curved or warped.
• Cookware larger than the Cooking Zone by more than 0,5 inch (12
mm).
• Heavy handle tilts pan.
• Pan is much smaller than the Cooking Zone.
Cookware material types:
• Aluminum - excellent heat conductor. Some types of food will cause
it to darken (Anodized aluminum cookware resists staining and
pitting).
• Copper - excellent heat conductor but discolors easily (see
Aluminum).
• Stainless - slow heat conductor with uneven cooking results.
Durable, easy to clean, and resists staining.
• Cast Iron - a slow heat conductor, but will retain heat very well.
Cooks evenly once cooking temperature is reached.
• Porcelain-enamel on metal - heating characteristics may vary
depending on base material.
• Glass - slow heat conductor
IMPORTANT
Do not place empty aluminum, glass, or porcelain- enamel coated
cookware on the element. The melting point of cookware made
with these materials may be reached quickly, especially if left
empty. If the cookware melts it will damage the cooktop. Follow all
the cookware manufacturer’s recommendations for use and care of
cookware.
IMPORTANT
Never place or straddle a cooking utensil over two different surface
cooking areas at the same time. Incorrect use may damage the
cooktop.
2.4 ELEMENT ON and HOT SURFACE Backlit Knobs
Each control knob features a backlight that indicates whether a cooktop
surface element is on or hot. A white glow means the element is on. A
red glow means the element is hot. The red backlight will glow when
the element is still hot enough to cause burns and will remain on after
the element is turned off until the surface has cooled to a safe
temperature.
2.5 Types of Ceramic Cooktop Elements
The circles on the ceramic glass cooktop outline the size and type of
element underneath. The elements on your cooktop depend on the
model.
Table title
.
Front Control models
A. Single element
B. Dual element
C. Simmer to Boil
3. SETTING SURFACE CONTROLS
WARNING!
Refer to Safety chapters.
3.1 Setting Radiant Surface Elements
Start most cooking operations on a higher setting and then turn to a
lower setting to finish cooking. The surface control knobs do not have
to be set exactly on a particular spot. Use the prints as a guide and
adjust the control knob as needed.
A glowing red surface heating area extending beyond the bottom edge
of the cookware indicates the cookware is too small for the surface
heating area.
Suggested settings for radiant elements
Settings Type of Cooking
High (HI - 9) Start most foods, bring water to a boil,
pan broiling.
Medium (7 - 8) Continue a rapid boil, fry, deep fat fry.
ENGLISH 5
Settings Type of Cooking
Medium (5 - 6) Maintain a slow boil, thicken sauces and
gravies or steam vegetables.
Medium Low (2 - 4) Keep foods cooking, poach, stew.
Low (1) Low temperature cooking.
Low (LO) Keep warm, melt.
The suggested settings are based on cooking with medium-weight
aluminum pans with lids. Settings may vary when using other types of
pans.
The size and type of utensil used and the amount and type of food
being cooked will influence the setting needed for best cooking results.
CAUTION!
Radiant surface elements may appear to have cooled after they
have been turned off . The element may still be hot and burns may
occur if the element is touched before it has cooled sufficiently.
Do not place flammable items such as plastic salt and pepper
shakers, spoon holders, or plastic wrappings on top of the range
when it is in use. These items could melt or ignite. Potholders,
towels, or wooden spoons could catch fire if placed too close to the
surface elements.
Do not use aluminum foil to line surface drip bowls or reflector
pans. Improper installation of these liners may result in risk of
electric shock or fire.
IMPORTANT
Do not allow aluminum foil, or any material that can melt, to make
contact with the ceramic glass cooktop. If these items melt on the
cooktop, they will damage it.
Never place a cooking utensil over two different surface cooking
areas at the same time, unless the cooktop has a bridge element
and the cookware is specifically designed for the purpose.
Incorrect use may cause the ceramic cooktop to fracture.
Setting Single Radiant Surface Element
To operate single radiant elements (including Simmer to Boil element):
1. Place correctly sized cookware on surface element.
2. Push in and turn the surface control knob in either direction to the
desired setting (refer to the “Suggested settings for radiant
elements” table.
3. When cooking is complete, turn the radiant surface element OFF
before removing the cookware.
Simmer to Boil Element
Simmer to Boil element (some models) is designed to quickly heat and
cook large amounts of food in large pots. Simmer to Boil elements are
clearly labeled on the cooktop.
Setting Dual Radiant Surface Element (Some Models)
The symbols above the knob indicate which part of the dual element to
activate.
To operate a dual radiant element:
1. Place correctly sized cookware on surface element.
2. Push in and turn the surface control knob counterclockwise to
activate both the inner and outer elements. If only the inner element
is needed (for smaller cookware), push in and turn the knob
clockwise.
3. When cooking is complete, turn the knob to OFF before removing
the cookware.
3.2 Home Canning
Be sure to read and observe all the following points when home
canning with your appliance. Check with the USDA (United States
Department of Agriculture) Web site and be sure to read all the
information available as well as follow recommendations for home
canning procedures.
Canning recommendations:
• Use only a completely flat bottom canner with no ridges that radiate
from the bottom center when home canning. Heat is spread more
evenly when the bottom surface is flat. Use a straight-edge to check
canner bottom.
• Make sure the diameter of the canner does not exceed 1 inch
beyond the surface element markings or burner.
• It is recommended to use smaller diameter canners on electric coil
and ceramic glass cooktops, and to center canners on the burner
grates.
• Start with hot tap water to bring water to boil more quickly.
• Use the highest heat setting when first bringing the water to a boil.
Once boiling is achieved, reduce heat to lowest possible setting to
maintain that boil.
• Use tested recipes and follow instructions carefully. Check with your
local Cooperative Agricultural Extension Service or a manufacturer
of glass jars for the latest canning information.
• It is best to can small amounts and light loads.
CAUTION!
Do not leave water bath or pressure canners on high heat for an
extended amount of time.
4. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
4.1 General Information
Remove spills and any heavy soiling as soon as possible. Regular
cleaning reduces the difficulty of major cleaning later.
CAUTION!
Before cleaning any part of the appliance, make sure all controls
are turned off and the appliance is cool.
If you use ammonia or appliance cleaners, remove them and
thoroughly rinse the appliance before operating. Follow
manufacturer's instructions and provide adequate ventilation.
WARNING!
Do not use bleach to clean the appliance.
CAUTION!
Use scouring pads, oven cleaners, abrasive cleaners and
ammonia with special caution while cleaning the appliance.
6 ENGLISH
Table title
Surface or Area Cleaning Recommendation
Aluminum and vinyl Use a soft cloth and clean with mild dish detergent and water. Rinse with clean water, dry and polish with a
soft, clean cloth.
Painted and plastic control knobs
Painted body parts
Painted decorative trims
Use a soft cloth and clean with mild dish detergent and water or a 50/50 solution of vinegar and water.
Rinse with clean water, dry and polish with a soft, clean cloth. Do not apply glass cleaners directly to the
surface, spray onto cloth and wipe.
Control panel Use a soft cloth and clean with mild dish detergent and water or a 50/50 solution of vinegar and water.
Do not spray liquids directly on the oven control and display area.
Do not use large amounts of water on the control panel. Excess water on the control area may cause dam
age to the appliance.
Do not use other liquid cleaners, abrasive cleaners, scouring pads, or paper towels, they damage the finish.
Control knobs Use a soft cloth and clean with mild dish detergent and water or a 50/50 solution of vinegar and water. To
remove control knobs, turn the knob to the OFF position, grasp firmly, and pull off the shaft. To replace
knobs after cleaning, line up the OFF markings and push the knobs into place.
Stainless Steel Use a soft cloth and clean with mild dish detergent and water or a 50/50 solution of vinegar and water.
Rinse with clean water, and dry with a soft clean cloth.
Do not use abrasive cleaners such as chlorides, chlorines, or ammonia.
Smudge Proof™ Stainless Steel
Black Stainless Steel
Use a soft cloth and clean with mild dish detergent and water or a 50/50 solution of vinegar and water.
Rinse with clean water, and dry with a soft clean cloth.
Do not use appliance cleaners, stainless steel cleaners, or abrasive cleaners such as chlorides, chlorines,
or ammonia. These cleaners may damage the finish.
Ceramic cooktop Refer to Cooktop Cleaning.
4.2 Cooktop Maintenance
NOTE
Consistent and proper cleaning is essential to maintaining your
ceramic glass cooktop.
First use
• Apply a ceramic cooktop cleaning cream (available in most
hardware, grocery, and department stores) to the ceramic surface.
A cooktop cleaning creams leave a protective finish on the glass
and help to prevent scratches and abrasions.
• Clean and buff with a clean paper towel. This makes cleaning easier
when soiled from cooking.
NOTE
Sliding pans on the cooktop can cause metal markings on the
cooktop surface. After the cooktop is cool, use a cleaning cream
and remove them immediately. Metal marks can become
permanent if not removed prior to future use.
CAUTION!
Cast iron, metal, ceramic or glass cookware with rough bottoms
can mark or scratch the cooktop surface.
Do not the following on the cooktop:
• Slide anything metal or glass across the cooktop.
• Use cookware with dirt or dirt buildup on the bottom. Always use
clean cookware.
• Use your cooktop as a cutting board or work surface in the kitchen.
• Cook food directly on the cooktop surface without a pan.
• Drop heavy or hard objects on the ceramic glass cooktop, they may
cause it to crack.
4.3 Cooktop Cleaning
CAUTION!
Before cleaning the cooktop, make sure the controls are turned to
the OFF position and the cooktop is cool. The glass surface can be
hot from the contact with hot cookware, and burns may occur if you
touch the glass surface before it is cooled sufficiently.
WARNING!
Do not use a cooktop cleaner on a hot cooktop. The fumes can be
hazardous to your health, and can chemically damage the ceramic-
glass surface.
Light to moderate soil:
1. Apply a few drops of cleaning cream directly to the cooktop.
2. Use a clean paper towel to clean the entire cooktop surface. Do not
use the towel you use to clean the cooktop for any other purpose.
3. Ensure thorough cleaning, do not leave any residue.
Heavy, burned-on soil:
1. Apply a few drops of cleaning cream directly to the soiled area.
2. Rub the soiled area, use a non-abrasive cleaning tool, apply
pressure as needed.
3. Do not use the same pad you use to clean the cooktop for any
other purpose.
4. If soils remain, carefully scrape them with a metal razor blade
scraper. Hold the scraper at a 30-degree angle to the surface.
5. Remove any remaining soils, then apply a few drops of cleaning
cream and buff the surface clean.
WARNING!
Do not use an abrasive type cleaning pad, it may damage the
ceramic glass cooktop. Use only cleaning products recommended
for cooktops with glass ceramic surface.
ENGLISH 7
5. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
5.1 Before you Call (Solutions to Common Problems)
Table title
.
Let us help you troubleshoot your concern! This section will help you with common issues. If you need us, visit our website, chat with an agent, or call us.
We may be able to help you avoid a service visit. If you do need service, we can get that started for you!
Frigidaire.com (United States)
1-800-374-4432
Frigidaire.ca (Canada)
1-800-265-8352
Table title
Occurrence Possible cause Solution
Entire appliance does not operate. Appliance not connected. Make sure power cord is plugged properly into outlet. Check your fuse box or breaker box
to make sure the circuit is active.
Electrical power outage. Check the house light to be sure. Call your local electric company for service outage infor
mation.
Cooktop Problems
Occurrence Possible cause Solution
Surface element is too hot or not hot
enough.
Incorrect surface control setting. Adjust power level setting.
Surface element does not heat or
does not heat evenly.
Incorrect surface control knob is used for
the element needed.
Make sure that you use correct surface control knob for the element needed.
Cookware is light weight or warped. Use only flat, evenly balanced, medium or heavyweight cookware. Lightweight pans heat
unevenly and food may burn easily.
Areas of discoloration with metallic
sheen on cooktop surface.
Mineral deposits from water and food. Remove discoloration with cleaning cream applied to the glass ceramic surface, buff with a
non-abrasive cloth or sponge. Refer to Care and Cleaning.
Scratches or abrasions on cooktop
surface.
Coarse particles, such as salt or hardened
soils, between cooktop and utensils may
cause scratches.
Make sure the cooktop surface and bottoms of utensils are clean before use. Small
scratches do not affect cooking and become less visible with time.
Cleaning materials not recommended for
ceramic glass cooktop are used.
Apply cooktop cleaning creme to the ceramic surface. Buff with a non-abrasive cloth or
sponge. Refer to Care and Cleaning.
Cookware with a rough bottom is used. Use smooth, flat-bottomed cookware.
Metal marks on the cooktop. Sliding or scraping of metal utensils on
cooktop surface.
Apply cooktop cleaning creme to the ceramic surface. Buff with a non-abrasive cloth or
sponge. Refer to Care and Cleaning.
Brown streaks or specks on cooktop
surface.
Boil overs are cooked onto the surface. When cooktop is cool, use a razor blade scraper to remove the soil. Refer to Care and
Cleaning.
6. LIMITED WARRANTY
Your appliance is covered by a one year limited warranty. For one year
from your original date of purchase, Electrolux will pay all costs for
repairing or replacing any parts of this appliance that prove to be
defective in materials or workmanship when such appliance is installed,
used and maintained in accordance with the provided instructions.
Exclusions
This warranty does not cover the following:
1. Products with original serial numbers that have been removed,
altered or cannot be readily determined.
2. Product that has been transferred from its original owner to another
party or removed outside the USA or Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased “as-is” are not covered by this warranty.
5. Food loss due to any refrigerator or freezer failures.
6. Products used in a commercial setting.
7. Service calls which do not involve malfunction or defects in
materials or workmanship, or for appliances not in ordinary
household use or used other than in accordance with the provided
instructions.
8. Service calls to correct the installation of your appliance or to
instruct you how to use your appliance.
9. Expenses for making the appliance accessible for servicing, such
as removal of trim, cupboards, shelves, etc., which are not a part of
the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters,
water filters, other consumables, or knobs, handles, or other
cosmetic parts.
11. Surcharges including, but not limited to, any after hour, weekend,
or holiday service calls, tolls, ferry trip charges, or mileage expense
for service calls to remote areas, including the state of Alaska.
12. Damages to the finish of appliance or home incurred during
installation, including but not limited to floors, cabinets, walls, etc.
13. Damages caused by: services performed by unauthorized service
companies; use of parts other than genuine Electrolux parts or
parts obtained from persons other than authorized service
companies; or external causes such as abuse, misuse, inadequate
power supply, accidents, fires, or acts of God.
Disclaimer of implied warranties; Limitation of remedies
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS
LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR
REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON
IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD
ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR.
ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND
INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF
THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED
WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE
DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS
OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY
ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
8 ENGLISH
If You Need Service
Keep your receipt, delivery slip, or some other appropriate payment
record to establish the warranty period should service be required. If
service is performed, it is in your best interest to obtain and keep all
receipts. Service under this warranty must be obtained by contacting
Electrolux at the addresses or phone numbers below.
This warranty only applies in the USA and Canada. In the USA, your
appliance is warranted by Electrolux Major Appliances North America,
a division of Electrolux Consumer Products, Inc. In Canada, your
appliance is warranted by Electrolux Canada Corp. Electrolux
authorizes no person to change or add to any obligations under this
warranty. Obligations for service and parts under this warranty must be
performed by Electrolux or an authorized service company. Product
features or specifications as described or illustrated are subject to
change without notice.
USA
1-800-374-4432
Frigidaire
10200 David Taylor Drive
Charlotte, NC 28262
Canada
1-800-265-8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada L5V 3E4
ENGLISH 9
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A01704208/A (2025/10)
