Product Instructions
Product No. 2000356 / 2000357 / 2500453
2000W
FREESTANDING
3-SIDED LOG
STORE STOVE
HEATER
2 3
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Components
A. On/Off Switch – Flame Switch
B. 1000W Switch
C. 1000W Switch
D. Thermostat
A B C D
4 5
A5P | 01
OPERATION
Controls
Important Safety Notice
This product is not suitable for use by children
or by individuals with physical, sensory, or
mental impairments that may limit their ability
to operate the equipment safely, unless they
have been given supervision or instruction
concerning the safe use of the product by a
person responsible for their safety.
Failure to follow all instructions and safety
warnings may result in electric shock, fire, or
serious injury.
General Safety
Do not allow this appliance to be used as a
toy. Children should be supervised at all times
to ensure they do not play with it.
If the appliance is not functioning properly,
has been dropped, damaged, left outdoors
or immersed in liquid, do not use it. Contact
contact our customer services department at
suppor[email protected]
Do not use the appliance if any parts appear
to be faulty, missing or damaged.
Ensure all parts are securely attached as
instructed in this manual before use.
This appliance is intended for indoor domestic
use only.
Do not use in bathrooms, shower rooms, or
areas with high humidity.
Cables and Plugs
Check that your electricity supply matches the
voltage shown on the rating plate. This product
should only be used as rated. Where possible,
the socket outlet should be protected by a
Residual Current Device (RCD).
Do not use with a damaged cable or plug. If the
supply cable is damaged, it must be replaced
by a qualified engineer or authorised service
agent to avoid a hazard. Do not use this
appliance with extension leads, multi-socket
adapters, or external switching devices such
as timers or smart plugs.
• Do not handle the plug or appliance with
wet hands
• Keep the cable away from heated surfaces
• Do not allow the cable to hang over the
edge of a worktop or table where it could
be pulled by children or pets
• Do not pull the cable around sharp edges
or corners
• Do not leave the appliance unattended
when plugged in — unplug when not in use
• Turn off all controls before unplugging
• Always unplug by grasping the plug, not
the cable
• Always unplug before performing
maintenance, connecting or disconnecting
attachments, or changing accessories
• Ensure the cable is stored safely when not
in use
Risk of Personal Injury
Always place the appliance on a firm, flat,
heat-resistant surface, away from the edge
of the worktop, with sufficient space around
all sides. Do not insert any objects into the
openings or cover the appliance.
Keep away from curtains, furniture, and
flammable materials
Do not place or dry clothing, towels, or any
materials on or near the appliance. Do not use
near combustible surfaces, outdoors, or near
other heat sources.
Do not use the heater to dry laundry. Ensure
all air vents are kept clear and unobstructed.
Never operate inside cupboards or enclosed
spaces.
Information
A
B
C D
A. Power switch (I/O)
Switch to position I to power on and activate
the flame effect
B. Switch I
Toggles 1000W heat on or off. Both switches
together provide 2000W
C. Switch II
Toggles 1000W heat on or off. Both switches
together provide 2000W
D. Thermostat Dial
Turn clockwise to increase temperature; anti-
clockwise to decrease. Turn slowly until you
hear a click — this indicates the current room
temperature
6 7
Please read all instructions before use⚠
Do not immerse in water
Do not cover
Do not use outdoors⚠
WARNING: Hot surfaces
WARNING: Keep children and pets away
from the heater during use
WARNING: Risk of fire if instructions are not
followed
Suitable for well-insulated spaces or
occasional use only⚠
This product has a tip switch — if tipped or
knocked over, it will switch off automatically⚠
This appliance has a thermal cut-out switch.
If the appliance overheats, it will shut down
automatically. Unplug and allow to cool for
15 minutes before restarting
Information
Take care not to touch surfaces that may
become hot during use or remain hot for a
period after use. Never operate the appliance
when empty and do not overload or overfill it.
When using the appliance for the first time, it
may produce a ‘new’ smell or slight vapour
— this is normal and will dissipate after a few
uses. Do not lift or move the appliance whilst in
use. Do not operate continuously for extended
periods without supervision. Always switch
off and unplug before cleaning or changing
accessories. Use only as described in this
manual and with Vonhaus recommended
attachments.
Always switch off and unplug when not in use.
Do not use if air vents are blocked.
Technical Specifications
Rated Voltage: 220–240V
Rated Power: 2000W
Rated Frequency: 50Hz
Information
8 9
Customer Service
If you are having difficulty using this product
and require support, please contact
suppor[email protected]
Warranty
To register your product and find out if you
qualify for a free extended warranty please
go to www.vonhaus.com/warranty
Please retain a proof of purchase receipt or
statement as proof of the purchase date.
The warranty only applies if the product is used
solely in the manner indicated in the warnings
page of this manual, and all other instructions
have been followed accurately.
Any abuse of the product or the manner in
which it is used will invalidate the warranty.
Returns
Returned goods will not be accepted unless
re-packaged in its original packaging and
accompanied by a relevant and completed
returns form. This does not affect your statutory
rights.
No rights are given under this warranty to a
person acquiring the appliance second-hand
or for commercial or communal use.
Copyright
All material in this instruction manual are
copyrighted by DOMU Brands.
Any unauthorised use may violate worldwide
copyright, trademark, and other laws.
Thank You
Thank you for purchasing your product/
appliance.
Should you require assistance with your
purchase, please contact us at
suppor[email protected]
Vonhaus is a registered trademark of DOMU
Brands Ltd.
Made in China for DOMU Brands Ltd.
Unit 30, Stakehill Industrial Estate
Middleton, Manchester, M24 2RW
EU Authorised Representative
Authorised Representative Service
77 Camden Street Lower
Dublin, D02 XE80
Ireland
Information
A5P | 01
Item Symbol Value Unit Item Unit
Heat Output
Type of heat input for Electrical Storage Heaters
only (select one)
Nominal Heat
Output
Minimum Heat
Output (indicative)
Maximum
Continious Heat
Output
Manual heat charge control with
integrated thermostat.
Manual heat charge control with room
and/or outdoor temperature feedback.
Electronic heat charge control with
room and/or outdoor temperature
feedback
n/a
n/a
n/a
Auxiliary electricity consumption Fan assisted heat output n/a
At nominal
heat output
At minimum
heat output
In standy mode
Model
Type of heat output/room temperature control
(select one)
2500453
Single stage heat output and no room
temperature control
Two or more manual stages, no room
temperature control
no
no
With mechanical thermostat room
temperature control
yes
With electronic room temperature
control
no
Electronic room temperature control
plus day timer
no
Electronic room temperature control
plus week timer
no
Other control options (multiple selections possible)
room temperature control with
prescence detection
room temperature control with
open window detection
with distance control option
with adaptive start control
with working time limitation
with black bulb sensor
Contact Details
DOMU Brands Ltd, 5th & 6th Floor, The Tower, Deva City Office Park, Salford, M3 7BF
no
no
no
no
no
no
P
nom
P
min
P
max
EL
max
EL
min
EL
SB
1.85
1.85
0.925
0
0
0
kW
kW
kW
kW
kW
kW
INFORMATION REQUIREMENTS FOR ELECTRIC LOCAL SPACE HEATERS
Electric Local Space Heaters
2000356 / 2000357 / 2500453
DOMU Brands Ltd., Unit 30, Stakehill Industrial Estate, Middleton, Manchester, M24 2RW
10
Product No. 2000356 / 2000357 / 2500453
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Visit our product hub for
useful tips and tricks on
getting the most out of
your new product.
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