10,000 BTU PORTABLE AIR CONDITIONER
WITH HEATPUMP AND WIFI
EcoPlus10HPW
Thank you for choosing electriQ.
Please read this user manual before using this innovative Air Conditioner and keep it safe for future
reference.
Visit our page, www.electriQ.co.uk , for our entire range of Intelligent Electricals.
2
3
CONTENTS
SAFETY INSTRUCTIONS
4
FEATURES
7
PARTS
7
INSTALLATION
8
OPERATION
10
REMOTE CONTROL
13
WIFI SMART CONTROL
15
CLEANING AND MAINTENANCE
24
EMPTYING THE INTERNAL WATER TANK
25
TROUBLESHOOTING
26
ERROR CODES
27
TECHNICAL SPECIFICATION
27
SUPPORT
29
4
SAFETY INSTRUCTIONS
Important!
• Carefully read the instructions before operating the unit .
• This appliance is for indoor use only.
• Rating: This unit must only be connected to a 220 -240 V / 50 Hz
earthed outlet. The fuse rating can be found on the plug itself.
• Installation must be in accordance with the applicable
regulations of the country where the unit is used.
• If you have any doubt about the suitability of your electrical supply, have it checked
and, if necessary, modified by a qualified electrician.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities. It is also not intended for use by those with a
lack of experience and knowledge unless they have been given supervision or
instru ction concerning the use of the appliance by a person responsible for their
safety.
• Do not leave children unsupervised with this appliance.
• You must follow the venting and set -up instructions; Incorrect operation can result in
damage to the unit, which is not covered under your warranty.
• This air conditioner has been tested and is safe to use. However, as with any electrical
appliance , use it with care.
• Do not obstruct any of the ventilation openings.
• The airflow should never be restricted, for example, by venting the unit into a
condenser box or reducing the hose diameter, as this can damage the unit.
• Disconnect the power from the appliance before dismantling, assembling or cleaning.
• An authorised service representative should perform any service other than regular
cleaning or filter replacement. Failure to comply could result in a voided warranty.
• Avoid touching any moving parts of the appliance.
• Never insert fingers, pencils or any other objects through the guard.
• WARNING : Do not pierce or burn any part of the unit.
• Do not clean the unit by spraying it or immersing it in water.
• Never connect the unit to an electrical outlet using an extension cord. If an outlet is
not available, one should be installed by a qualified electrician.
• Never operate this appliance if the cord or plug is damaged. Ensure the power cord is
not stretched or exposed to sharp objects/edges.
• A damaged supply cord should be replaced by the manufacturer or a qualified
electrician to avoid a hazard.
• Do not use the appliance for any purpose other than its intended use.
• The air conditioner unit must always be stored and transported upright;
otherwise, irreparable damage may be caused to the compressor. If there is doubt,
we suggest waiting at least 24 hours before starting the unit.
• Avoid restarting the air conditioning unit unless 3 minutes have passed since being
turned off. This prevents damage to the compressor.
• Never use the mains plug as a switch to start and turn off the air conditioning unit.
Use the provided POWER button located on the control panel.
5
• Always place the unit on a dry, stable, flat surface.
• The appliance should not be installed in the laundry or wet rooms.
• The appliance must be placed in a room without sources of ignition (for example,
open flames, an operating gas appliance or an operating electric heater).
• R290 refrigerant gas complies with European environmental directives.
• R290 has a low GWP (Global Warming Potential) of 3.
• This air conditioner contains around 230 g of R290 refrigerant gas.
• Do not use or store in an unventilated space with an area smaller than 11.1 m
2
per unit.
• WARNING : The appliance must be stored in a room without continuously operating
ignition sources, for example, open flames, an operating gas appliance or electric
heaters.
• The room must be such as to prevent stagnation of possible leaks of refrigerant gas ,
as there could be a danger of fire or explosion should the refrigerant come into
contact with electric heaters, stoves or other ignition sources.
• Only store and use the unit whilst upright; do not lay it down or tip it.
• Do not place the unit near any ovens or other heat sources. This may be dangerous ,
but it will make the unit work harder and use more energy.
• Do not place the unit in direct sunlight; this can affect its appearance and cause it to
work harder and be less energy efficient.
• Refrigerant gas may be odourless.
• Do not use the product and contact the retailer for advice if damage has occurred to
the unit, which may have compromised the refrigerant system.
• Any repairs or maintenance must only be conducted by a suitably qualified engineer.
Before opening and servicing the unit, the authorised engineer must possess a copy
of the manufacturer’s service manual and follow the safety information it contains to
minimise all hazards .
• The refrigerant system should not be perforated or punctured.
• At the end of the unit’s lifetime, always dispose in line with local regulations.
• Ensure all storage conditions in the manual are followed.
• WARNING: Do not use means to accelerate the defrosting process or to clean the
unit.
6
WARNING: This appliance contains flammable refrigerant. If this
leaks and comes into contact with an external ignition source,
there is a fire risk.
CAUTION: The operation manual should be read thoroughly.
CAUTION: Any service personnel working on the unit should read
the service manual prior.
CAUTION: Information on operation and servicing is in the
manual.
ENERGY SAVING AND UNIT SAFETY PROTECTION TIPS
• Do not cover or restrict the airflow from the outlet or inlet grill es.
• For maximum performance , the minimum distance from a wall or object should be
50cm.
• Keep the filters clean. Under normal conditions, filters should only need cleaning once
every three weeks (approximately). Since the filters remove airborne particles, more
frequent cleaning may be necessary, depending on the air quality.
• For the initial start -up, set the fan speed to maximum and the thermostat to 5
degrees lower than the current temperature. Afterwards , set the fan switch to low and
set the thermostat to your desired setting.
• To protect the unit, we recommend not using the cooling function when the ambient
temperature exceeds 35 °C . The unit's performance may be affected at lower
temperatures than this. If a scorching day is predicted, running the unit overnight in
the desired room is recommended .
7
FEATURES
•
4 in 1 cooling, heating , fan, and dehumidifier .
•
5-speed DC fan: Balancing quiet operation with performance.
•
Smart Cool Logic for improved energy efficiency.
•
HEPA Filter and Carbon Filter for Air Purification.
•
24 Hours Start/Stop Timer
•
Digital Thermostat .
•
WiFi app control.
•
Castors and Handle for Enhanced Portability.
PART LIST
NOTE: Images in the manual are for illustrative purposes only; due to ongoing product
improvements, the product may differ from the illustrations.
Louvre (Air Outlet)
Smart Indicator
Front Housing
Castors
Control Panel
Rear Housing
Upper Air Inlet
Exhaust Outlet
Plug
Handle
Lower Air Inlet
Exhaust Hose
Window Slide Bar
(Optional)
8
INSTALLATION
WARNING:
Before using this unit, please keep it upright for at least 3-4 hours.
IMPORTANT:
You only need to attach the exhaust hose when using the unit in cooling, heating
and auto mode.
This unit can easily be moved from one room to another. While moving the unit, please keep it
upright and place it on an even surface.
1.
Attach the fishtail connector to the end of
the hose by extending the end and
twisting until firmly attached to the
connector (At least 3 full rotations).
2. Attach the Hose to the Exhaust adaptor in the same way by
extending the end of the hose and twisting until firmly
attached (At least 3 full rotations).
3.
Make sure the unit is upright, and there
are no obstructions to the air inlets and
outlet grill es, with at least 50cm of space
to the sides and rear of the unit.
IMPORTANT SAFEGUARDS
The length of the soft hose extends from approximately 35 cm to
200 cm. If the hose is extended above this length, the unit may
malfunction, which can invalidate the warranty. The outlet vent
must be well -ventilated and unobstructed, or the unit will
overheat. Keep the hose as straight and short as possible and
avoid bending the air hose by more than 30 degrees to maintain
the unit's performance. Excessive bends in the hose may prevent
the unit from expelling hot air, leading to internal damage and
invalidating the warranty.
9
INSTALLATION OF WINDOW KIT (OPTIONAL)
1. The window kit (slide bar and fishtail adaptor) is suitable for use with sliding windows and
doors. For other window types, use the fishtail adaptor alone and reduce cooling loss by
closing curtains or using a window seal or blockers such as AC ‑AIRLOCK.
2.
Slide the rear section of the slide bar onto the front
section , lining up the plate so it runs within the
groove. Extend the bar to the required length and
use the supplied wing nut to secure it.
3.
Push the screw thread of the plate through
the hole in the rear of the front slide bar
section .
4.
Partially open the window and place the extended slide bar in position before closing
the window onto it.
5.
Fix the fishtail adaptor into the opening on the slide bar.
NOTES:
•
The window kit is only designed to be installed with sliding or sash windows or
doors. The window kit is not designed to be used with any other style of
windows .
•
The fishtail adaptor can be used without the slide bar with most windows/ doors.
•
When using the air conditioner , ensure that the opening around the fishtail
adaptor is as small as possible to ensure the unit's efficiency is not reduced.
•
The best form of installation is through a wall duct. By adequately venting , you
expel hot air from your room while efficiently cooling it.
•
Your air conditioner should be used without the vent hose in dry mode .
When using dry mode , ensure an external water tank is used, monitored,
and regularly emptied to prevent overflow .
10
OPERATION
Press the POWER button to turn the unit ON or OFF.
Press the MODE button to cycle through the 5 modes; the indicator for the selected mode
will illuminate .
COOL: The room is cooled by cold air expelled through the front air outlet, while hot air is
expelled through the vent hose . The desired room temperature can be set between 1 6 and
32 degrees using the + and – buttons, and the fan speed can be changed using the SPEED
button. The compressor will turn off when the unit detects that the room is 1 degree below
the target temperature and will restart the compressor when it is 1 degree above . The
smart indicator will light up blue in this mode.
HEAT: The room is heated by warm air expelled through the front air outlet, while cold
air is expelled through the vent hose . The desired room temperature can be set
between 16 and 32 degrees using the + and – buttons, and the fan speed can be
changed using the SPEED button. We advise continuous drainage to be set up in HEAT
mode.
The compressor functions the same way as in cool mode. The indicator will
light up red in this mode.
FAN (AIR PURIFIER): Fan speed can be adjusted by pressing the SPEED button. When used
with the optional HEPA filter, the appliance will work as an effective air purifier.
The
indicator will light up green in this mode.
DRY (DEHUMIDIFY): Should be operated without the vent hose, but with continuous
drainage to remove moisture from the air. The display will show dH while in dry mode. The
fan speed is set to low and is not adjustable.
We advise continuous drainage to be set up
in DRY mode. The indicator will light up orange in this mode.
SMART COOL:
An automatic cooling mode that adjusts the fan speed according to the
cooling demand. As the room approaches the target temperature, the unit operates more
quietly. Manually changing the fan speed will switch the unit to COOL mode. In SMART
COOL, the smart indicator illuminates blue , and the control panel indicator turns on.
11
Used to adjust the temperature in HEAT/COOL/SMART COOL modes , and to set the
duration of the TIMER.
Press the SPEED button to change between the five fan speeds. The display and LEDs
will indicate the currently selected fan speed. The fan speed cannot be altered in
SMART COOL and DRY modes.
Fan Speed
Display
LEDs Illuminated
Quiet
F1
Low
Low
F2
Low & Medium
Medium
F3
Medium
High
F4
Medium & High
Turbo
F5
High
Press and hold the SPEED button on the unit for 3 seconds to lock the controls and "CL"
will show on the display. Press and hold the same button for 3 seconds to unlock the
panel.
Switching the unit off at the mains clears the child lock.
Press to enter sleep mode. The sleep indicator will be illuminated, and all other indicators
will be turned off. In sleep mode, the appliance works at low fan speed. Press SLEEP again
to exit sleep mode.
WIFI: With the unit operating , hold the sleep button for 3 seconds to turn the WiFi
connection mode on. Hold the button for 3 seconds again to turn WiFi off.
The timer functions cannot be combined or repeated.
POWER ON TIMER
With the appliance in standby, press the TIMER button to set the power -on timer. Use the
+ and - buttons to adjust the timer's duration (1 to 24 hours). The Timer indicator will turn
on, and the unit will start after the selected number of hours.
POWER OFF TIMER
With the appliance running and set to the desired settings, press the TIMER button to set
the power -off timer. Use the + and - buttons to adjust the timer's duration (1 to 24 hours).
The timer indicator will illuminate, and the unit will stop after a selected number of hours.
Press this button to enable the Swing function. The louvres will slowly move back and
forth . If the Swing is pressed again, the louvres will stop in their current position.
Hold the Swing button for 3 seconds, and the unit will operate with the existing settings,
with the lights off.
12
SMART INDICATOR
The unit's smart indicator will light up different colours depending on the
mode being run. This is designed so the mode can be easily spotted from a
fair distance.
SMART COOL
When you turn on the smart cool function, the unit will select the appropriate fan speed based on the
difference between your desired temperature and the current temperature. If the difference is more than 2
degrees, the unit will use the maximum fan speed; if it is less than 2 degrees , it will use level F3.
Every 20 minutes, the unit will read the room temperature and adjust the fan accordingly. If the fan is
already set to the maximum or minimum speed, the speed will not be adjusted further.
Scenario
Adjustment
Example
Desired temperature reached
Fan speed decreases by
one level.
The desired temperature is 22; the
Current room temperature is 22.
The current temperature has risen in
the last 20 minutes.
Fan speed increases by
one level unless it is
already at the
maximum .
The desired temperature is 22; the
room temperature 20 minutes ago was
23 and is now 24. The fan speed
increased from F2 to F3.
The current temperature hasn’t
dropped more than a quarter of the
difference between the current
temperature and the desired
temperature 20 minutes ago.
Fan speed increases by
one level unless it is at
max.
The desired temperature is 22; the
room temperature 20 minutes ago was
28 and is now 27. The fan speed
increased from F2 to F3.
The current temperature has dropped
more than half of the difference
between the current temperature and
the desired temperature 20 minutes
ago.
Fan speed decreases by
one unless it is already
at the minimum.
The desired temperature is 22; the
room temperature 20 minutes ago was
26 and is now 22. The fan speed
decreased from F3 to F2.
Any temperature change that is not
described.
Continues at the same
speed
The temperature stayed the same.
HEAT
Red
COOL
Blue
SMART
Blue
FAN
Green
DRY
Orange
13
REMOTE CONTROL
REPLACING THE BATTERIES
Remove the battery cover, insert two 1.5V AAA batteries following
the correct polarity, then reattach the battery cover securely. Do
not use the remote if the battery cover does not securely attach.
WARNING: Do not mix batteries of different voltages, chemistries, brands, or charge levels.
Combining mismatched batteries can cause overheating, leakage, rupture, or device malfunction.
Always replace all batteries at the same time using identical type and voltage ratings.
Press to turn the unit on or off.
Press to increase or decrease the desired temperature or
timer duration.
MODE
Repeatedly press to select your desired mode.
SPEED
Repeatedly press to select your desired fan speed.
TIMER
Press to set the timer.
CHILD
LOCK
Press and hold the CHILD LOCK button for 3 seconds to
lock the control panel; “CL” will appear on the LED
display. Press and hold the same button for 3 seconds to
unlock it. Turning the unit off at the mains will clear the
child lock, but all other setting s will be retained when
the unit is switched back on.
SLEEP
Press to enter sleep, press again to exit sleep.
SWING
/ OSC
Press to activate the S wing mode . Press again, and they
will stop in their current position .
AUTO
Press to enter Smart Cool or Heat mode.
HEAT
Press to enter heat mode .
COOL
Press to enter cool mode .
14
MULTI PROTECTIVE FUNCTIONS
FROST PROTECTION
In COOL , HEAT, DRY , or SMART COOL modes, if the exhaust temperature is too low, the machine
will automatically stop until the temperature rises .
OVERFLOW PROTECTION
When the water in the internal water tank exceeds the warning level, the machine will stop
operating and sound an alarm with the LCD showing "E 7". To resume operation , empty the internal
water tank. After emptying the water , the machine will automatically return to its original state.
AUTO -DEFROST
The machine has an automatic defrosting function. If the internal coils' temperature drops too
low during operation , the unit will enter auto defrost , and the heating symbol will flash on the
control panel.
AUTOMATIC THERMAL PROTECTION
To protect the machine's service life, it features automatic thermal protection. If the temperature
within the unit is outside of the specified range, the compressor and the lower motor will stop
operation. After the machine's temperature returns to normal, the appliance will automatically
resume regular operation .
COMPRESSOR PROTECTION
There is a 3 -minute delay in starting the protection function to prevent damage to the
compressor .
INSTALLING THE HEPA FILTER (Optional)
You can install a HEPA filter in this unit, which will purify the
air expelled back into the room in any operating mode.
These can be purchased from the retailer using stock code
FIL -ECOSILENTHEPA .
Unwrap the HEPA filter, then remove the upper filter frame
from the unit by pressing the two clips at the top of the
frame. Place the filter into the filter frame, then clip the
frame back into place.
HEPA filter replacement intervals vary depending on air
quality, runtime and fan speed. Vacuum the filter every 2
weeks to extend its lifespan, and replace it after at least 6
months of continuous use.
15
WiFi SMART CONTROL
BEFORE YOU START
• Ensure your router provides a standard 2.4 Ghz connection.
• If your router is dual -band, ensure that both networks have different network names (SSID).
Your router / Internet service provider can provide advice specific to your router.
• Place the air conditioner as close as possible to the router during setup.
• Once the app has been installed on your phone, turn off the data connection, and ensure
your phone is connected to your router via WiFi.
DOWNLOAD THE APP TO YOUR PHONE
Download the ”TUYA SMART” app from your chosen app store, using the QR codes below, or by
searching for the app in your chosen store.
Android
CONNECTION METHODS AVAILABLE FOR SETUP
Before starting the setup, with the air conditioner plugged in, but turned off, press and hold the
SLEEP button for 3 seconds (until you hear a beep ) to enter the W iFi connection mode. The WiFi
light on the air conditioner will flash to show it is ready to connect.
When connecting the Air Conditioner to your WiFi network there are two ways your network details
can be uploaded to the appliance. If you have turned on Bluetooth on your phone, the app will
detect the Air Conditioner and guide you through the simple setup process. Alternatively, the AP
connection method uses a direct local WiFi connection between your phone and the air
conditioner , allowing the app to upload the network details. This is ideal when you do not have a
Bluetooth enabled device or encounter pr oblems following the Bluetooth setup.
IOS
16
REGISTER THE APP
1. Press on the Sign Up
button at the bottom of
the screen .
2. Read the Privacy policy
and press the Agree
Button.
3. Enter your email address
or phone number and
press continue to
register .
4. A verification code will be
sent by the method
selected in step 3. Enter
the code into the app.
6. The app is now
registered. It will
automatically log you in
following registration.
5. Type in the password you
would like to create. This
needs to be 6 -20
characters, with letters
and numbers.
17
SETTING UP YOUR HOME WITHIN THE APP
TUYA is designed to work with a large number of compatible smart devices within your home and
multiple devices within different houses. As such, during setup, the app requires that different
areas be created and named to make it easier to manage all your devices. When devices are added,
they are assigned to one of the rooms you have created.
CREATING ROOMS
1. Press on the ADD HOME
button.
2. Type in a name for your
home
3. Press on the location
button to select the
location of your home. (See
SETTING YOUR LOCATION
below)
4. New rooms can be added
by pressing the ADD
ANOTHER ROOM option at
the bottom. (See ADD
ANOTHER ROOM below)
5. Untick any rooms that are
not required on the app.
6. Press DONE in the top right
corner.
SETTING YOUR LOCATION
Use your finger to
move the orange
HOME symbol.
When the symbol
is in the
approximate
location of your
home, press the
confirm button in
the top right
corner.
ADD ANOTHER ROOM
Type in the
name of the
room, and press
Done in the top
right corner
18
CONNECTING USING AP MODE
Before initiating the connection, make sure the unit is powered on and that the WiFi light is
flashing. Ensure your phone is connected to the W iFi network. (We advise turning mobile data
off during
setup)
1. Open the app and press
“+” to add device
2. Select the type of device
as “Air Conditioner (W iFi)”
within the Large Home
Appliance tab.
3. Select your network, enter
your WiFi password and
press Next.
4. Ensure the W iFi light on the
air conditioner is slowly
flashing (once per three
seconds), then select AP
Mode in the top right
corner before pressing on
the orange button at the
bottom of the screen to
confirm
5. Go to network settings in
your phone and connect to
the “SmartLife xxx”
connection. then press on
the orange button at the
bottom of the screen to
confirm
6. Go to network setting s in
your phone and connect to
the “SmartLife xxx”
connection. There is no
password to enter. Then
return back to the app to
complete setup.
This will then transfer the settings to the air conditioner.
Once the connection process has completed, go back to the network settings on your phone
to ensure your phone has reconnected to your W iFi router.
19
20
CONTROLLING YOUR DEVICE THROUGH THE APP
THE HOME SCREEN
Each device has its own entry on the home screen , allowing the user to quickly turn the unit on or
off or enter the device screen to make other changes.
Your Device:
Press to enter the
device screen.
Smart Scene: Allows you to
program intelligent behaviour
based on the internal and
external environment
Add Device: Add a
device to the app, and go
through the setup
process.
Profile: Provides the
option for changing
settings, and adding
devices using a QR code
provided by a friend .
Voice Control: Use to
give verbal instructions
to the app.
Home: Return to
this screen when
within the Smart or
profile tabs.
21
DEVICE SCREEN
The device screen is the main control screen for the air conditioner, providing access to the
controls for adjusting functions and settings .
Due to ongoing app development, the layout and available features may change.
Edit Name: Use to
change the name of
the air conditioner.
Desired Temperature UP
Button: Use to increase
the desired temperature.
Current Room
Temperature: Displays
the current room
temperature
Back: Returns to the
Home Screen
Desired Temperature:
Shows what
temperature the unit is
currently set to
MODE : (Will show as current
mode)
Change the operating mode
of the air conditioner
between Cool, Smart Cool,
Dry, Heat, and Fan
SPEED: (Will show as
current speed)
Use to change the Fan
speed between F1(Low)
and F5 (High)
POWER:
Use to turn the air
conditioner on and off.
SETTINGS:
Use to add an off timer
while the unit is
running, or an on timer
while the unit is turned
off
Desired Temperature
DOWN Button: Use to
decrease the desired
temperature.
22
SMART SCENES
Smart Scenes is a powerful tool that lets you customise the air conditioner's operation based
on both room conditions and external factors . This gives the user the option of specifying much
more intelligent actions. These are split into two categories : Scene and Automation.
SCENE
Scene allows for a one-touch button to be added to the Home screen. The button can be used
to change multiple settings at once and adjust all settings within the unit. A number of scenes
can be set up, allowing the user to switch between preset configurations.
Below is an example of how to set up a scene:
1. Press on the Smart Scene
tab at the bottom of the
Home screen
3. Select the type of Scene
to create.
2. Press on the Plus in the
top right corner to add a
smart scene.
4. Select Tap To Run,
followed by the device
you want to control.
5. Choose the function, set
the value for the function,
and then press the back
button in the top right
corner, to return to the
previous screen.
6. Once all the functions
required have been added,
press the Next button in
the top right corner to
finalise and save your new
Scene
7. Once you have named your
scene, save it, and the button
will be available to activate the
scene with one touch within
the app.
23
AUTOMATION
Automation allows an automatic action to be set up for the device. Time, indoor temperature and
humidity, weather conditions, and other factors can trigger this .
1. Press on the Smart Scene
tab at the bottom of the
Home screen
2. Press on the Plus in the
top right corner to add a
smart scene.
3. Select the type of
automation required, such
as on schedule for setting
up a timed operation.
5. Chose the function, set the value for the
function, and then press the back button in
the top right corner, to return to the previous
screen.
4. Select the condition when the automation
should start. A number of triggers can be
combined.
6. Once all the functions required have been added, press the Save button to finalise and save
your automated action. The automation can be turned on and off as required.
24
PROFILE TAB
The profile tab gives you the option to edit your details and use the
unit's added features .
CHANGING THE NAME OF YOUR DEVICE
On any device screen, further device settings can be accessed by
pressing the three dots in the top right -hand corner. The top option in
this allows you to change the device name to something relevant to
the product's use , such as “Living Room Air Conditioner”. In the menu,
you can also set up a pattern lock or change your password.
MESSAGE CENTRE
Shows alerts generated by the App.
THIRD PARTY VOICE SERVICE
This allows the unit to be integrated with your favourite home
automation hardware , such as Google Home and the Amazon Echo.
CONNECTION TROUBLESHOOTING
1. If using Bluetooth, ensure it is turned on in your phone settings.
2. Ensure the WIFI password has been entered into the app correctly (Case sensitive)
3. Check that the phone is connected to the WIFI you are connecting the device to.
4. Ensure the network you are connecting to is 2.4Ghz (5Ghz WIFI networks are not supported),
and that there is a strong WIFI signal to the item.
5. If your router is dual -band , ensure that the 2.4ghz network has a different network name
(SSID). Further advice on changing router settings will be available from your Internet service
provider / Router manufacturer.
6. Check the settings on the router. Encryption should be WPA2 -PSK , and the authorisation type
should be set to AES
25
CLEANING AND MAINTENANCE
PLEASE SHUT OFF THE UNIT AND UNPLUG FROM THE MAINS BEFORE CLEANING OR
PERFORMING ANY MAINTENANCE
CLEAN THE SURFACE
Clean the machine's surface with a wet , soft cloth. Do not use chemicals such as benzene,
alcohol , or gasoline, as acidic, corrosive, or alkaline substances may cause damage to the
surface and/ or the internal workings of the machine .
AIR FILTER CLEANING
If the filter screen is clogged with dust, the air conditioner's effectiveness is reduced. The filter
screen should be cleaned every 2 weeks or as often as needed in your environment.
CLEAN THE UPPER FILTER SCREEN FRAME
Remove the top of the evaporator filter screen from the appliance, and remove the HEPA filter
(if installed). The HEPA filter should be vacuumed and cleaned regularly (around every 2 weeks
if used daily). The HEPA filters should be replaced every 6 months, depending on usage.
The evaporator filter screen can be cleaned in warm water with neutral detergent (around
40°C or 104°F). The filter screen must be rinsed clean and thoroughly dried before
reinstallation.
CLEAN THE LOWER FILTER SCREEN FRAME
Hold the handle of the lower filter screen, and gently pull to unclip the clips and remove the
screen . Clean this filter screen in the same way as the upper filter screen.
Clip
Clip
26
EMPTYING THE INTERNAL WATER TANK
When the internal water tank is full, the unit will stop working and display E 7. There are 2 options
for draining the internal water tank:
1) MANUAL DRAINAGE:
The unit should be manually drained after END -OF-SEASON
maintenance before any prolonged storage.
Turn off the unit and unplug. Avoid abrupt movements of
the model, as this may cause water in the internal tank to
spill out.
Place a tray in a drainage area under the lower drain port .
Remove the cap and rubber stopper from the drain port -
water will drain from the internal tank. Once the tank is
empty, place the rubber stopper back in position and secure
with the cap .
2) CONTINUOUS DRAINAGE:
Remove the cap and rubber stopper from the upper drain
port . Connect a drainage hose (25mm internal diameter) to
the drain port. You can plumb this hose into your current
plumbing system, lead it outside , use gravity fall, or use a n
external water pump .
NOTE: This model features self -evaporation, reducing the need to
empty the water tank in cooling mode. If the unit is vented
correctly , most of the water is reused to cool the condenser coils,
and any excess is evaporated. Please do not use continuous
drainage if you intend to use the self -evaporating facility .
END -OF-SEASON MAINTENANCE
1.
Remove the caps and rubber stopper s from the drainage hole s and empty the
internal tank. You can also drain the water by leaning the unit backwards.
2.
Run the unit in fan mode, with a low fan speed, with the rubber stopper still
removed and a container under the lower drain port .
3.
Keep the unit in this mode for half a day - until the conduit is dry. Doing this helps
to keep the inside of the unit dry and prevents mould from developing .
4.
Turn off the unit and disconnect the plug.
5.
Replace the rubber stopper .
6.
Replace the cap.
7.
Coil the cable , bind it together, and put it into the cable storage compartment.
8.
Separate the vent hose and store it safely.
9.
Cover the unit and keep it in a dry place.
10.
Take the batteries out of the remote control and store or dispose of them safely.
11.
Keep all accessories with the unit ready for next season.
27
TROUBLESHOOTING
Do not repair or disassemble the air conditioning. Unqualified repair will invalidate the
warranty and may lead to failure, causing injuries and property damage. Only use it as
directed in this user manual and only perform operations advised here.
Problems
Reasons
Solutions
The air conditioner
does not work.
There is no electricity.
Please turn it on after connecting it to a
power outlet .
The display shows "E7".
Discharge the water inside.
The ambient temperature is too low or too
high .
Only use the machine within a temperature
range of 7-35 °C.
In cooling mode, the room temperature is
lower than the desired temperature .
Change the desired temperature.
In dry mode, the ambient temperature is
low.
The ambient temperature must be above
17 °C.
The cooling effect
is not good .
There is direct sunlight.
Use curtains to reduce direct sunlight .
Doors or windows are open; there are a lot of
people; or in cooling mode, there are other
sources of heat (e.g. fridges)
Close doors and windows; increase air
conditioning power
The filter screen is dirty.
Clean or replace the filter screen.
The air inlet or outlet is blocked.
Clear obstructions: make sure venting is
correct as described in this user manual ,
and the hose is not bent
Loud Noise
The air conditioning is not placed on a flat
surface.
Put the air conditioner on a flat, hard
surface (to reduce noise).
The compressor does
not work.
Overheat protection starts.
Wait 3 minutes for the temperature to drop ,
then restart the machine.
The remote
control does not
work.
The distance between the machine and the
remote control is too far.
Bring the remote control close to the air
conditioner and ensure it faces the receiver
directly .
The remote control is not aligned with the
receiver.
Batteries are dead.
Replace batteries.
Others
No refrigerant or there is minimal
refrigerant .
Refer to the Service Centre (check leakage,
welding , vacuum pump, charge refrigerant
according to nameplate )
Anti-freezing protection
Waiting for defrosting.
The function will recover automatically. No
user input is needed.
High -pressure protection.
Once the internal gas pressure drops , it will
function normally. No user input is needed.
If problems not listed in the table occur or recommended solutions do not work, please get in
touch with the service centre .
1.
Has the unit been standing upright for at least 2 hours?
2.
Is the unit plugged into the mains?
3.
Is the fuse OK?
4.
Switch the unit off and wait three minutes to see if the issue is resolved.
Restart
the unit.
5.
Check if the water tank is full.
28
ERROR CODES
CODE
CAUSE
SOLUTION
E4
Room temperature sensor error
Check to ensure filters are clean, the vent
hose is not restricted, and the room
temperature is within operational range.
E2
Coil temperature sensor error
E7
Water Tank Full
Empty the water tank .
DH
Unit is in dry mode.
No fault, this is the indication of the mode.
TECHNICAL
DATA
Model
EcoPlus10HPW
Cooling capacity:
2930W
Cooling Rated Input:
945 W
Heating capacity:
2286W
Heating Rated Input:
879W
Running Current:
4.3A
Fan:
5 speeds
Airflow:
400m
3
/h
EER Rate:
3.1 / A+
Refrigerant:
R290/ 230g
Sound Power Level:
62dB(A)
Sound Pressure Level:
38 -51 dB(A)
Thermostat:
16-32˚C Heating
Maximum Allowable Pressure of
suction/ exhaust side:
1.0/3.5Mpa
Maximum Allowable Pressure
3.5MPa
Power Supply:
AC 230V/50 Hz
Net Weight:
28.8 Kg
Dimension(L*D*H):
390 *356*720 mm
The unit must be vented outside when in air -cooling mode. For the purposes of EU
regulation EN12102, this is a local air conditioner that produces less than 65dB(A)
sound energy.
29
PRODUCT FICHE
Description
Symbol
Value
Unit
Rated capacity for cooling
P
rated
for cooling
2.93
kW
Rated capacity for heating
P
rated
for heating
2.29
kW
Rated power input for cooling
P
EER
0.95
kW
Rated power input for heating
P
COP
0.88
kW
Rated Energy eiciency ratio
EER
d
3.1
—
Rated Coeicient of performance
COP
d
2.6
—
Power consumption in thermostat-o mode
P
TO
45.9
W
Power consumption in standby mode
P
SB
2.0
W
Electricity consumption of single/double duct appliances
SD: Q
SD
0.79
SD: kWh/h
Sound power level
L
WA
62
dB(A)
Global warming potential
GWP
3
kgCO
2
eq.
PSTI STATEMENT OF COMPLIANCE
Description: Air Conditioner
Model Number: ECOPLUS10HPW
Manufacturer: electriQ, 2A Trident Business Park, Leeds Road, Huddersfield, HD2
1UA
We have prepared this statement of compliance and confirm that this product complies with the deemed
compliance conditions in Schedule 2 of The Product Security and Telecommunications Infrastructure
(Security Requirements for Relevant Connectable Products) Regulations 2023.
Duration of security updates: 31/12/2030. This date is correct at the time of printing, but we may be
extended. Please visit www.electriQ.co.uk for the latest information and details of our PSTI compliance.
Richard Leach
Compliance and Quality Manager, Buy It Direct,
Huddersfield
19
th
December 202 5
30
EU DECLARATION OF CONFORMITY
Hereby, electriQ declares that these air condioners are in compliance with Direcve 2014/53/EU. The full
text of the EU declaraon of conformity is available at the following internet addresses:
hps://www.electriq.co.uk/les/DOC/EU/ECOPLUS10HPW .pdf
UK DECLARATION OF CONFORMITY
Hereby, electriQ declares that these air condioners are in compliance with Radio Equipment Regulaons
2017. The full text of the UK declaraon of conformity is available at the following internet addresses:
https://www.electriq.co.uk/files/DOC/UK/ECOPLUS10HPW.pdf
electriQ UK SUPPORT
www.electriQ.co.uk/support
Please review the troubleshooting section for your convenience before calling the service line.
Call the number below if the unit fails to operate or complete the online form.
0330 390 3061
Office hours : 9 AM - 5 PM, Monday to Friday
www.electriQ.co.uk
Unit 2A, Trident Business Park,
Neptune Way, Leeds Road, Huddersfield, HD2 1UA.
Disposal: Do not dispose this product as unsorted municipal waste . Collection
of such waste must be handled separately , as it requires special treatment .
Recycling facilities are now available to all customers, where you can deposit
your old electrical products. Customers will be able to take any old electrical
equipment to participating civic amenity sites run by their local councils.
Please remember that this equipment will be further handled during the
recycling process, so please be considerate when depositing your equipment.
Please get in touch with the local council for details of your local household
waste recycling centres.
V202 60128J
