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Specifications Subject to Change Without Notice.
Marmon Foodservice Technologies
355 Kehoe Blvd., Carol Stream, IL 60188
Contact: (800) 328-3329 Silverking.com
Technical Manual
and
Replacement Parts List
Drop-in Freezers
MODELS: SKFDI18-ELUS1 115V
SKFDI18-ELEU2 230V
FORM NO. 45322-SK REV E 09/2022
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TECHNICAL MANUAL
SILVER KING MODELS SKFDI18-EL115V/230V ICE CREAM FREEZERS
Thank you for purchasing Silver King food service equipment. Our goal is to provide our customers with the most reliable equipment
in the industry today. Please read this manual and the accompanying warranty information before operating your new Silver King
unit.
INSPECT FOR DAMAGE AND UNCRATE
Upon delivery of your new Silver King unit, uncrate at once to inspect for possible damage following the instructions printed on the
exterior of the container. Report any damages to the carrier responsible for transportation and promptly present a claim for any
evidence of mishandling. Save all packaging materials if a claim is to be filed.
PRECAUTIONS BEFORE USING THIS PRODUCT
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance
by a person responsible for their safety.
• Use caution when cleaning the condenser, the fins are very sharp.
• For units with a dual hertz rating, no adjustments are required for normal operation.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
• This refrigeration unit is not intended to be used at altitudes higher than 2000 meters.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• Use caution when moving, installing, maintaining and using this refrigeration device to avoid either damaging the refrigerant
tubing or increasing the risk of a leak.
• All component parts must be replaced with like components and all servicing must be done by factory authorized service
personnel, so as to minimize the risk of possible ignition due to incorrect parts or improper service.
• If the unit has recently been transported on its side (or placed horizontally), then please let unit stand with the casters (or
feet) on the ground for a minimum of 24 hours before plugging it in.
READ AND FOLLOW ALL SAFETY INSTRUCTIONS:
Safety Overview:
• Read and follow ALL SAFETY INSTRUCTIONS in this manual and any warning/caution labels on the unit (decals, labels or
laminated cards).
• Read and understand ALL applicable OSHA (Occupational Safety and Health Administration) safety regulations before Operating
this unit.
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Different Types of Alerts:
! DANGER:
Indicates an immediate hazardous situation which if not avoided WILL result in serious injury, death or equipment damage.
WARNING:
Indicates a potentially hazardous situation which, if not avoided, COULD result in serious injury, death, or equipment damage.
! CAUTION:
Indicates a potentially hazardous situation which, if not avoided, MAY result in minor or moderate injury or equipment damage.
SAFETY PRECAUTIONS:
WARNING! - R290 Refrigerant used in this dispenser is flammable. Follow the Warnings listed below to avoid hazards.
Danger – Risk of fire or explosion. Flammable refrigerant used. To be repaired only by trained service personnel. Do not
puncture refrigeration tubing.
Danger – Risk of fire or explosion. Flammable refrigerant used. Do not use mechanical devices to defrost refrigerator/freezer.
Do not puncture refrigeration tubing.
Caution – Risk of fire or explosion. Flammable refrigerant used. Consult repair manual/owner’s guide before attempting to
service this product. All safety precautions must be followed.
Caution – Risk of fire or explosion. To be repaired only by trained service personnel. Use only Silver King approved
replacement parts. Flammable refrigerant used.
Caution – Risk of fire or explosion. Dispose of properly in accordance with federal or local regulations. Flammable refrigerant
used.
WARNING - This product can expose you to chemicals including lead, which are known to the State of California to cause
cancer, birth defects, or other reproductive harm.
CAUTION - Risk of Fire or Explosion. Flammable Refrigerant Used. Dispose Of Properly In Accordance With Federal Or
Local Regulations. Flammable Refrigerant Used.
CAUTION - Risk Of Fire Or Explosion Due To Puncture Of Refrigerant Tubing; Follow Handling Instructions Carefully.
Flammable Refrigerant used.
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SAFETY PRECAUTIONS (Continued):
WARNING - Do not use electrical appliances inside the food/ice storage compartments unless they are of the type
recommended by the manufacturer.
WARNING - Appliances and their surroundings shall not attain excessive temperatures in normal use.
WARNING - Do not use means to accelerate the defrosting process or to clean, other than those recommended by the
manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas
appliance or an operating electric heater.
Do not pierce or burn.
Be aware that refrigerants may not contain an odor.
WARNING - Keep any required ventilation openings clear of obstruction.
Notice that servicing shall be performed only as recommended by manufacturer.
CAUTION - Always be sure to keep area around the unit clean and free of clutter. Failure to keep this area clean may
result in injury or equipment damage.
DO NOT STORE EXPLOSIVE SUBSTANCES SUCH AS AEROSOL CANS WITH A FLAMMABLE PROPELLANT IN THIS APPLIANCE.
CHILDREN SHALL NOT PLAY WITH THE APPLIANCE. CLEANING AND USER MAINTENANCE SHALL NOT BE PERFORMED BY CHILDREN WITHOUT
SUPERVISION.
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INSTALLATION
The Model SKFDI18 is designed to drop into a counter or bar for convenient serving. A square cutout of 16.875 inches by 16.875
inches is required to drop the cabinet into the countertop. The counter must be able to support a weight of at least 150 pounds or the
unit should be supported from the bottom. Once installed into the countertop a bead of silicone should be placed around the perimeter
of the top to prevent moisture from seeping through. When installing the unit into a countertop it is extremely important to provide
adequate air circulation to the condensing unit to maintain the compressor warranty! If the cabinetry is not vented to allow the warm
condensing unit discharge air to escape, you will need to provide holes in it for that purpose. The suggested method for venting is to cut
8.5 inch square holes in the counter directly in front of the condenser and directly behind the compressor. Once installed the interior
and the exposed exterior surfaces should be washed using a warm, mild soapy water solution and a sponge or cloth.
LOCATION
When locating your countertop drop-in display merchandiser, convenience and accessibility are important considerations, but the
following installation guidelines must be followed;
• For SKFDI18, when installed in a countertop, provisions need to be in place for the unit to receive proper ventilation for the
compressor. Do not install the unit in cabinetry that does not have provisions for ventilation as that would void all warranties.
• Always avoid placing the unit next to an oven, heating element or hot air source that would affect the operation of the unit.
• The unit must be level.
• For SKFDI18 the counter must be able to support a minimum of 150 pounds.
• See installation diagram on the next page.
Safety
Do not store explosive substances such as aerosol cans with a flammable propellant inside the appliance.
Electrical Connections
Be sure to check the data plate, located on the liner of the cabinet, for required voltage prior to connecting the unit to power. The
specifications on the data plate supersede any future discussion.
Your Silver King refrigerator is equipped with an eight (8) foot power cord. Any attempt to modify the plug will void the warranty, terminate
the manufacturers responsibility, and could result in serious injury.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a
hazard.”
The circuit must be protected with a 15 or 20 ampere fuse or breaker. The unit must be isolated on a circuit and not plugged into an
extension cord.
Energy Rating
Your Silver King refrigerator has a class 5 energy rating. The refrigerator was tested at an ambient temperature of 40°C at 40% relative
humidity.
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SPECIALIZED PRECAUTIONS AND GUIDELINES FOR SERVICING UNITS USING R290 REFRIGERANT:
Qualification of Service Personnel/Workers:
Required qualification of working personnel for maintenance, service and repair operations. Every working procedure that affects
safety means shall only be carried out by competent persons.
Examples for such working procedures are:
· Breaking into the refrigerating circuit.
· Opening of sealed components.
· Opening of ventilated enclosures.
Information on Servicing:
· Prior to beginning work on systems containing FLAMMABLE REFRIGERANTS, safety checks are necessary to ensure that the risk of
ignition is minimized.
· For repair to the REFRIGERATING SYSTEM, above steps shall be completed prior to conducting work on the system.
Work Procedure:
Work shall be performed under a controlled procedure so as to minimize the risk of a flammable gas or vapor being present while
the work is being performed.
General Work Area:
All maintenance staff and others working in the local area shall be instructed on the nature of work being carried out. Work in
confined spaces shall be avoided.
Checking for Presence of Refrigerant:
The area shall be checked with an appropriate refrigerant detector prior to, and during work, to ensure the technician is aware of
potentially toxic or flammable atmospheres.
Ensure that the leak detection equipment being used is suitable for use with all applicable refrigerants, i.e. non-sparking, adequately
sealed or intrinsically safe.
Presence of Fire Extinguisher:
If any hot work is to be conducted on the refrigerating equipment or any associated parts, appropriate fire extinguishing equipment
shall be available to hand. Have a dry chemical or CO2 fire extinguisher adjacent to the charging area.
No Ignition Sources:
No person carrying out work in relation to a REFRIGERATING SYSTEM which involves exposing any pipe work shall use any sources of
ignition in such a manner that it may lead to the risk of fire or explosion.
All possible ignition sources, including cigarette smoking, should be kept sufficiently far away from the site of installation, repairing,
removing and disposal, during which refrigerant can possibly be released to the surrounding space. Prior to work taking place, the
area around the equipment is to be surveyed to make sure that there are no flammable hazards or ignition risks. “No Smoking” signs
shall be displayed.
Ventilated Area:
Ensure that the area is in the open or that it is adequately ventilated before breaking into the refrigeration system or conducting any
hot work. A degree of ventilation shall continue during the period that the work is carried out. The ventilation should safely disperse
any released refrigerant and preferably expel it externally into the atmosphere.
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Checks to the Refrigeration Equipment:
Where electrical components are being changed, they shall be fit for the purpose and to the correct specification. At all times the
manufacturer’s maintenance and service guidelines shall be followed. If in doubt, consult the manufacturer’s technical department
for assistance.
The following checks shall be applied to installations using FLAMMABLE REFRIGERANTS:
The actual REFRIGERANT CHARGE is in accordance with the room size within which the refrigerant containing parts are installed.
The ventilation machinery and outlets are operating adequately and are not obstructed.
If an indirect refrigerating circuit is being used, the secondary circuit shall be checked for the presence of refrigerant.
Marking to the equipment continues to be visible and legible. Markings and signs that are illegible shall be corrected.
Refrigerating pipe or components are installed in a position where they are unlikely to be exposed to any substance which may
corrode refrigerant containing components, unless the components are constructed of materials which are inherently resistant to
being corroded or are suitably protected against being so corroded.
Checks to Electrical Devices:
Repair and maintenance to electrical components shall include initial safety checks and component inspection procedures. If a fault
exists that could compromise safety, then no electrical supply shall be connected to the circuit until it is satisfactorily dealt with. If
the fault cannot be corrected immediately but it is necessary to continue operation, an adequate temporary solution shall be used.
This shall be reported to the owner of the equipment so all parties are advised.
Initial safety checks shall include and ensure:
That capacitors are discharged: this shall be done in a safe manner to avoid possibility of sparking;
Discharge capacitors in a way that won’t cause any spark, using a Supco CapDis tool.
That no live electrical components and wiring are exposed while charging, recovering or purging the system; that there is continuity
of earth bonding.
Repairs to Sealed Components:
During repairs to sealed components, all electrical supplies shall be disconnected from equipment being worked upon prior to any
removal of sealed covers, etc. If it is absolutely necessary to have an electrical supply to equipment during servicing, then a
permanently operating form of leak detection shall be located at the most critical point to warn of a potentially hazardous situation.
Particular attention shall be paid to the following to ensure that by working on electrical components, the casing is not altered in
such a way that the level of protection is affected. This shall include damage to cables, excessive number of connections, terminals
not made to original specification, damage to seals, incorrect fitting of glands, etc.
Ensure that the apparatus is mounted securely.
Ensure that seals or sealing materials have not degraded to the point that they no longer serve the purpose of preventing the ingress
of flammable atmospheres. Replacement parts shall be in accordance with the manufacturer’s specifications.
Repair to Intrinsically Safe Components:
Do not apply any permanent inductive or capacitance loads to the circuit without ensuring that this will not exceed the permissible
voltage and current permitted for the equipment in use.
Intrinsically safe components are the only types that can be worked on while live in the presence of a flammable atmosphere. The
test apparatus shall be at the correct rating.
Replace components only with parts specified by the manufacturer. Other parts may result in the ignition of refrigerant in the
atmosphere from a leak.
NOTE: The use of silicon sealant can inhibit the effectiveness of some types of leak detection equipment. Intrinsically safe
components do not have to be isolated prior to working on them.
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Cabling:
Check that cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges or any other adverse physical or
environmental effects. The check shall also take into account the effects of aging or continual vibration from sources such as
compressors or fans.
Detection of Flammable Refrigerants:
Under no circumstances shall potential sources of ignition be used in the searching for or detection of refrigerant leaks.
CAUTION:
Risk of Fire or Explosion Due To Open Flame. A halide torch (or any other detector using a naked flame) shall not be used.
The following leak detection methods are deemed acceptable for all refrigerant systems:
Electronic leak detectors may be used to detect refrigerant leaks but, in the case of FLAMMABLE REFRIGERANTS, the sensitivity may
not be adequate, or may need re-calibration. (NOTE: Detection equipment shall be calibrated in a refrigerant-free area.) Ensure that
the detector is not a potential source of ignition and is suitable for the refrigerant used.
Leak detection equipment shall be set at a percentage of the LFL of the refrigerant and shall be calibrated to the refrigerant
employed, and the appropriate percentage of gas (25% maximum) is confirmed.
Leak detection fluids are also suitable for use with most refrigerants but the use of detergents containing chlorine shall be avoided
as the chlorine may react with the refrigerant and corrode the copper pipe-work.
Avoid the use of dish-washing soap/water as a leak-detection fluid.
NOTE Examples of leak detection fluids are:
Bubble method
Fluorescent method agents
If a leak is suspected, all naked flames shall be removed/extinguished.
If a leakage of refrigerant is found which requires brazing, all of the refrigerant shall be recovered from the system, or isolated (by
means of shut off valves) in a part of the system remote from the leak.
Removal and Evacuation:
When breaking into the refrigerant circuit to make repairs – or for any other purpose – conventional procedures shall be used.
However, for flammable refrigerants it is important that best practices be followed since flammability is a consideration. The
following procedure shall be adhered to:
a) Safely remove refrigerant following local and national regulations
b) Purge the circuit with inert gas
c) Evacuate (optional for A2L)
d) Purge with inert gas (optional for A2L)
e) Open the circuit by cutting or brazing
!
The refrigerant charge shall be recovered into the correct recovery cylinders if venting is not allowed by local and national codes. For
appliances containing flammable refrigerants, the system shall be purged with oxygen-free nitrogen to render the appliance safe for
flammable refrigerants. This process might need to be repeated several times. Compressed air or oxygen shall not be used for
purging refrigerant systems.
For appliances containing flammable refrigerants, refrigerants purging shall be achieved by breaking the vacuum in the system with
oxygen-free nitrogen and continuing to fill until the working pressure is achieved, then venting to atmosphere, and finally pulling
down to a vacuum (optional for A2L). This process shall be repeated until no refrigerant is within the system (optional for A2L).
When the final oxygen-free nitrogen charge is used, the system shall be vented down to atmospheric pressure to enable work to
take place.
Ensure that the outlet for the vacuum pump is not close to any potential ignition sources and that ventilation is available.
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Charging Procedures:
In addition to conventional charging procedures, the following requirements shall be followed.
WARNING:
Ensure that contamination of different refrigerants does not occur when using charging equipment. Hoses or lines shall be as
short as possible to minimize the amount of refrigerant contained in them.
!
WARNING:
Cylinders shall be kept in an appropriate position according to the instructions.
WARNING:
Ensure that the REFRIGERATING SYSTEM is earthed prior to charging the system with refrigerant.
WARNING:
Label the system when charging is complete (if not already).
WARNING:
Extreme care shall be taken not to overfill the REFRIGERATING SYSTEM.
Prior to recharging the system, it shall be pressure-tested with the appropriate purging gas. The system shall be leak-tested on
completion of charging but prior to commissioning. A follow-up, leak test shall be carried out prior to leaving the site.
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OPERATION
Initial Start Up
After satisfying the installation requirements, the freezer is ready to start. The unit will start when the power cord is connected to the
required power source. If the compressor does not start when the unit is initially plugged in, check to make sure that the Temperature
Control is not in the ‘off’ position. Allow the unit to run for two hours before loading it with product. When loading the unit with product
do not load above the ‘product load line’ indicated on the liner.
Temperature Control
The Electronic Temperature Control is located on the front of the unit. To check the temperature control set point, push and release the
‘set’ button on the control and the display will show the set point temperature. To adjust the set point, push and hold the ‘set’ button until
display blinks, then push the up or down arrows to adjust the set point. Either press the ‘set’ button again or wait 10 seconds and the
control will store the new set point. Allow the unit a minimum of one hour to respond to a control setting adjustment.
Defrost
The Silver King freezer is a manual defrost unit. The unit should be defrosted whenever the walls accumulate a frost layer that is 1/4
inch thick. To defrost the unit, disconnect the Power Cord from the electrical receptacle and remove or open the Lid Assembly. After
the frost has melted or come loose from the walls, wipe out the cabinet interior. Do not attempt to scrape or chisel off the frost as you
could do irreparable damage to the unit.
MAINTENANCE
Preventative maintenance is minimal although these few steps are very important to continued trouble free operation and maximizing
the life of your appliance.
Cabinet Surfaces
The cabinet interior and exterior surfaces should be cleaned periodically with a solution of warm water and mild soap and wiped dry
with a soft cloth. A good stainless steel cleaner can also be used. Should a surface become discolored, do not attempt to clean with
an abrasive cleanser or scouring pad. Use a soft cleanser and rub with the grain of the metal to avoid scratching the surface. Do not
use chlorinated cleaners on the stainless steel.
Condenser
Periodically, dust on the condenser coil must be cleaned. The condenser is located behind the front cover at the right front of the unit.
Remove the front cover by pulling on the bottom edge of the cover. The condenser will be exposed. Clean the accumulated dust/debris
from the condenser with a vacuum or brush or chemical cleaning agent (Nu-Calgon 4171-75 or equivalent). This will need to be done
regularly to maintain the compressor warranty!
WARNING: The condenser fins are very sharp, use caution when cleaning the condenser.
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REPLACEMENT PARTS LIST – SKFDI18-EL 115V/230V
ITEM NO.
PART DESCRIPTION
PART NO.
1
BREAKER STRIP (4 REQ'D)
42286-05
2
COMPRESSOR KIT 115V/60HZ (W/ ELECTRICALS)
11700-2
COMPRESSOR KIT 230V/50-60HZ (W/ ELECTRICALS)
11700-5
3
COMPRESSOR ELECTRICAL KIT (RELAY/OVERLOAD) 115V/60HZ
11701-2
COMPRESSOR ELECTRICAL KIT (RELAY/OVERLOAD) 230V
11701-5
4
GROMMET COMPRESSOR MOUNT
20481-SK
5
WASHER COMPRESSOR MOUNT
22401-SK
6
CLIP HAIRPIN COMPRESSOR MOUNT
98106
7
CONDENSER COIL
39255
8
FAN MOTOR CONDENSER 115V
39577
FAN MOTOR CONDENSER 230V
37814
9
TEMPERATURE CONTROL ELECTRONIC 115V
39592
TEMPERATURE CONTROL ELECTRONIC 230V
47320-SK
10
POWER CORD 115V NEMA 5-15P
32199-SK
POWER CORD 230V E-PLUG
43998
11
DRIER
22677-SK
12
COVER ASSEMBLY
39542
13
BRACKET HINGE COVER RH
37413
14
BRACKET HINGE COVER LH
37414
15
KNOB COVER
99474
16
HINGE COVER
25226-SK
17
GUARD FRONT/LEFT
39525
18
GUARD REAR/RIGHT
39526
19
TEMPERATURE PROBE (NOT SHOWN)
38822
20
CAPILLARY TUBE (NOT SHOWN)
99035
FORM 45321 REV B
WHEN ORDERING REPLACEMENT PARTS, PLEASE PROVIDE MODEL AND SERIAL NUMBERS.
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SILVER KING WARRANTY – LEGACY PRODUCT LINE
Silver King warrants to the original purchaser of every new Silver King Legacy refrigerated self-contained unit
(as defined below), that the Equipment shall be free from defects in material and workmanship under normal
use and service as outlined in the Technical Manual for a period of one (1) year from the later of either (a) the
date of shipment from the manufacturer or (b) the date of installation (the “Warranty Period”), but in no event
shall the Warranty Period commence later than six (6) months from the date of shipment from the manufacturer
unless otherwise agreed upon by the parties in writing. Equipment includes General Market Refrigeration units
and excludes all Dispensing and Custom Holding Refrigeration or extended agreements whose written terms
are conditional at time of sale or contract. All warranties are subject to specific limitations outlined below.
This Equipment warranty does not apply to: Repair or replacement required as a result of carelessness or
neglect. Improper installation, incorrect voltage supply, modifying, tampering with or altering components
and/or Equipment. Failure to perform proper maintenance. This warranty does not apply to damage resulting
from fire, water, burglary, accident, abuse, misuse, transit, acts of God, terrorism, attempted repairs, improper
installation, or maintenance by unauthorized persons, and does not apply to food loss. Unit is compromised by
adding excess weight or adhering nonapproved components to the frame. Combining the equipment with
hardware, fixtures, accessories, or other equipment not provided by Silver King. Misuse of the Equipment or use
of the Equipment not in accordance with the Technical Manual. Warranty excludes consumables or replacement
components such as shelving, trays, gaskets, etc. Warranty excludes interior liner or exterior shell. Condensing
coils must be cleaned at regular intervals. Failure to do so can cause compressor malfunction and will void
warranty. Although cleaning requirements vary in accordance with operation of various products, Silver King
advocates a minimum monthly cleaning.
The Equipment warranty does not include freight, handling, installation, labor (following the (1) year labor
warranty period), or other incidental or consequential costs including product and/or economic loss. This
Equipment warranty is in lieu of all other warranties, express or implied, are hereby disclaimed and excluded
including those of merchantability, and fitness for a particular purpose. This Equipment warranty is non-
transferable. Specific provisions of this Equipment warranty are as follows:
90 DAY REPLACEMENT PARTS WARRANTY
Silver King warrants to the original Equipment purchaser that a replacement OEM part thereof will be free of
defects in material and workmanship, under normal use and service, for a period of 90 days from the date of
original purchase of such replacement OEM part subject to all terms and conditions herein.
LIFETIME HINGE AND HANDLE WARRANTY
Silver King provides a lifetime warranty on hinges and primary (door or drawer) handles for equipment
manufactured on or after December 15, 2019. In the event of a non-conforming hinge or primary handle, Silver
King shall provide a replacement part; however, Purchaser shall be responsible for any other replacement costs,
including but not limited to shipping, installation and labor.
Three (3) Year Drawer Slide Warranty Silver King warrants to the original Equipment purchaser for a period of
time not to exceed the earlier of the following: three (3) years from the date of original purchase of the
Equipment or three (3) years and six (6) months from the date of shipment from the factory of the equipment,
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that it will replace the drawer slides with one of similar design and capacity, exclusive of delivery and installation
charges, if it is found in Silver King’s review to be inefficient or inoperative due to defects in material or factory
workmanship.
FIVE (5) YEAR COMPRESSOR WARRANTY
Silver King warrants to the original Equipment purchaser for a period of time not to exceed the following: five
(5) years from the date of original purchase of the Equipment or five (5) years and six (6) months from the date
of shipment from the factory of the Equipment, that it will replace the compressor with one of similar design
and capacity, exclusive of delivery and installation charges, if it is found subject to Silver King’s review to be
inefficient or inoperative due to defects in material or factory workmanship. It is the original purchaser’s
responsibility to return the serial plate of the defective compressor, or at Silver King’s option the complete
compressor, to the factory. Failure to do so will void this limited compressor warranty. This limited compressor
warranty shall be limited to parts only after the WARRANTY period applicable to the Equipment has expired.
This Equipment warranty is limited to repairing or replacing any parts that, at Silver King’s discretion, are
deemed to be defective within the time period covered by this warranty. The three (3) year parts warranty
covers standard freight and handling charges. Special handling charges or expedited means for transport are
excluded from reimbursement. Use of non-OEM parts may, at Silver King’s discretion, void this warranty. If
approved, warranty credit for non-OEM parts will be issued at the OEM cost. Replacement parts sold separately
are warranted for 90-days from date of purchase. Special installation / applications, including remote locations,
are limited in coverage by this warranty. Any installation that requires extra work, and or travel, is the sole
responsibility of the equipment purchaser.
ADDITIONAL WARRANTY GUIDELINES
A factory issued Service Authorization Number must be obtained prior to work being performed under the (1)
one-year labor warranty. Contact your supplier or Silver King. Claims submitted without a Service Authorization
Number will be paid at Silver King’s discretion. The labor warranty includes standard straight time labor charges
in accordance with Silver King’s Labor Warranty Guidelines and reasonable travel time, as determined as
determined in the Silver King time – rate guide.
Silver King, at its discretion, may request photos during or prior to service being dispatched to validate a
technical issue. Failure to comply with the request may result in the cost of service being the responsibility of
the service requestor or site.
The labor warranty does not cover original installation, startup, normal adjustments, or maintenance. Normal
adjustments and maintenance include, but are not limited to: temperature control adjustments, temperature
indicator calibrations, coil and filter cleaning, or condensate drain cleaning.
A second service call for a related failure is not covered.
Use of refrigerants other than specified on the Equipment serial plate voids the warranty. All claims must
include: model and serial number of equipment, date of purchase, date of failure, and a copy of the service
invoice detailing the defect and service performed. No claim will be processed without this information. All
claims must be filed within 30 days from date of service.
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PRODUCT ORDERING INFORMATION
Call us toll-free at 1-800-328-3329 or 1-763-923-2441. Fax us at 1-763-553-1209. Visit www.silverking.com for
stocking distributor, equipment specs, and current price list for your area.
SERVICE / PARTS ORDERING INFORMATION
Call us toll free at 1-800-328-3329. Select prompt 1 for Equipment Service and Tech Support or prompt 2 for
Parts.
TERMS AND CONDITIONS
WARRANTY period may vary from customer to customer and is contract specific. All prices reflect payment in
U.S. Dollars. Prices do not include any freight, duty, or taxes. Pricing subject to change without notice. No returns
are accepted without prior written approval from the factory. An RMA (Returned Merchandise Authorization)
form must be completed and then approved by Silver King. Please contact Silver King for details. Restocking fee
will apply. All electrical equipment is single phase. Prices, designs, and specifications are subject to change
without notice. Payments via credit card are subject to a 3.5% surcharge.
Any and all environmental attributes, including environmental offset credit rights, with respect to Silver King
refrigeration units manufactured after September 1, 2015, shall remain the property of Silver King and are not
transferred.
IN NO EVENT SHALL SILVER KING BE LIABLE FOR CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES. THE
REMEDIES OF PURCHASER SET FORTH HEREIN ARE EXCLUSIVE AND THE TOTAL LIABILITY OF SILVER KING,
WHETHER BASED ON CONTRACT, WARRANTY, NEGLIGENCE, INDEMNIFICATION, STRICT LIABILITY, TORT, OR
OTHERWISE, SHALL NOT EXCEED THE PURCHASE PRICE OF THE COMPONENT UPON WHICH LIABILITY IS BASED.
SILVER KING SHALL HAVE NO OBLIGATION OR LIABILITY FOR CONSEQUENTIAL OR SPECIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO INDIRECT, PUNITIVE DAMAGES, LOSS OF USE, LOSS OF PRODUCT, DOWNTIME
OR LOST PROFITS, ARISING OUT OR RELATED TO OR CONNECTED IN ANY WAY WITH THE PRODUCT OR ITS USE.
© Silver King prices subject to change without notice
Note: Additional Terms and Conditions of sale may apply. Notice: Specifications subject to change without
notice. Contact factory for specific model agency approval.
Marmon Foodservice Technologies
355 Kehoe Blvd, Carol Stream, IL 60188
1-800-328-3329, marmonfoodservice.com
