OPERATION MANUAL
H1-HLOS
HELIOS
ELECTRIC FOLDING SCOOTER
HELMETS
SAVE
LIVES!
Always wear a properly fitted helmet that
complies with CPSC or CE safety standards
when you ride your E-Scooter.
Correct Fit:
Make sure your helmet
covers your forehead.
Incorrect Fit:
Forehead is exposed and
vulnerable to serious
injury.
1
WARNING
As with all mechanical devices, the Hover-1 Helios
is subject to wear and high stresses. Dierent
materials and components may react to wear or
fatigue in dierent ways. If the design life of a
component has been exceeded, it may suddenly
fail, possibly causing injuries to the rider. Any form
of crack, scratch, or change of coloring in highly
stressed areas indicate that the life of the
component has been reached and it should be
replaced. Do not ride in an abusive manner.
In this manual, the CAUTION sign indicates a
hazardous situation which, if not avoided, can cause
minor or moderate injury.
CAUTION
WARNING
In this manual, the WARNING sign indicates a
hazardous situation which, if not avoided, can cause
serious injury or death.
Great care should be taken with the Hover-1 Helios
when folding and unfolding it. Moving and folding
parts can cut skin or pinch if mishandled.
DO NOT RIDE YOUR HOVER-1 HELIOS WITHOUT
THE STEERING COLUMN, FOLDING HINGE, AND
HANDLEBARS SECURELY LOCKED IN PLACE.
WARNING
2
PLEASE READ THE OPERATION MANUAL
THOROUGHLY.
Failure to follow the basic instructions and safety precautions
listed in the operation manual can lead to damage to your Helios,
property damage, serious bodily injury, and even death.
Thank you for purchasing the Hover-1 Helios. Please read all
instructions carefully before using it and retain this manual for future
reference.
• To avoid collisions, falls, and loss of control, please learn how to ride
the Helios safely.
• You can learn how to ride the Helios by reading the operation manual
and watching videos.
• All users are responsible for any consequences caused by violating
warning contents or proper operations. Hover-1 can not be held liable.
ATTENTION
1. Use only the supplied charger from Hover-1 with this E-Scooter.
2. The operating temperature range of the charger is 32°F - 104°F
(0°C - 40°C).
3. The operating temperature range of the Helios is 32°F - 104°F
(0°C - 40°C).
4. Do not ride on icy or slippery surfaces.
5. Read the operation manual and warning labels before riding.
6. Store the Helios in a dry, ventilated environment.
7. When transporting the Helios, avoid violent crashes or impact.
WARNING
3
PLEASE READ THE OPERATION MANUAL
THOROUGHLY.
Failure to follow the basic instructions and safety precautions
listed in the operation manual can lead to damage to your Helios,
property damage, serious bodily injury, and even death.
Thank you for purchasing the Hover-1 Helios. Please read all
instructions carefully before using it and retain this manual for future
reference.
• To avoid collisions, falls, and loss of control, please learn how to ride
the Helios safely.
• You can learn how to ride the Helios by reading the operation manual
and watching videos.
• All users are responsible for any consequences caused by violating
warning contents or proper operations. Hover-1 can not be held liable.
ATTENTION
1. Use only the supplied charger from Hover-1 with this E-Scooter.
2. The operating temperature range of the charger is 32°F - 104°F
(0°C - 40°C).
3. The operating temperature range of the Helios is 32°F - 104°F
(0°C - 40°C).
4. Do not ride on icy or slippery surfaces.
5. Read the operation manual and warning labels before riding.
6. Store the Helios in a dry, ventilated environment.
7. When transporting the Helios, avoid violent crashes or impact.
LOW TEMPERATURE WARNING
Low temperatures will aect the lubrication of moving parts inside the
Helios, increasing internal resistance. Additonally, the discharge
capacity and capacity of the battery will be significantly decreased.
Use caution when riding the Helios in cold temperatures (below
40°F/4°C). Doing so may increase the risk of mechanical failures of the
E-Scooter, which may lead to damage to your device, property damage,
serious bodily injury, and even death.
SAFETY INSTRUCTIONS
• Keep the E-Scooter away from heat sources, direct sunlight, humidity,
water, and any other liquids.
• Do not operate the E-Scooter if it has been exposed to water, moisture,
or any other liquids to prevent electric shock, explosion, and/or injury to
yourself and damage to the E-Scooter.
• Do not use the E-Scooter if it has been dropped or damaged in any
way.
• Repairs to electrical equipment should only be performed by the
manufacturer. Improper repairs void the warranty and may place the
user at serious risk.
• Do not puncture or harm the exterior surface of the E-Scooter in any
way.
• Keep the device free from dust, lint, etc.
• Do not use this E-Scooter for anything other than its intended use or
purpose. Doing so may damage the E-Scooter or lead to property
damage, injury, or death.
• This product is not a toy. Keep out of reach of children.
• Do not expose the batteries to excessive heat such as direct sunlight or
an open flame.
• Do not allow hands, feet, hair, body parts, clothing, or similar articles to
come in contact with moving parts, wheels, or the drivetrain while the
Helios is running.
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• Do not operate or allow others to operate the Helios until the user
understands all instructions, warnings, and safety features described in this
manual.
• Check with your doctor if you have a medical condition that could aect
your ability to use the Helios.
• Persons with head, back, neck ailments, or prior surgeries
to those areas of the body are not recommended to use
the Helios.
• Do not operate if you are pregnant or have a heart condition.
• Persons with any mental or physical conditions that may make them
susceptible to injury or impair their physical or mental capabilities to
recognize, understand, and perform all of the safety instructions and
assume the hazards inherent in operation should not use the Helios.
Please keep your serial number on file for warranty claims as well as proof
of purchase.
Prolonged exposure to UV rays, rain, and the elements may damage the
enclosure materials. Store indoors when not in use.
WARNING
SERIAL NUMBER
5
The Helios is a personal transporter. Our production processes are
developed with strict testing for each Helios E-Scooter. Operating the
Helios without following the contents of this manual may lead to damage
to your Helios, or bodily injury.
PACKAGE CONTENTS
• Hover-1 Helios Electric Folding Scooter
• Charger & Charging Cable
• Hex Key & Screw
• 2 battery keys
Your Hover-1 Helios serial number is stamped on the bottom of the
E-Scooter platform. Record the serial number in the designated area of
the “WARRANTY” section of this manual in the event that your Hover-1
Helios is lost or stolen.
• The first rule of safe riding is to use common sense.
• Dierent localities and countries have dierent laws about riding electric
transportation devices on public roads. You should check with local oicials
to ensure you are complying with local traic law requirements.
• Hover-1 is not liable for tickets or violations given to riders who do not
follow local laws and regulations.
• For your safety, always wear a helmet that meets CPSC or CE safety
standards. In the event of an accident, a helmet can protect you from
serious injury and in some cases, even death.
INTRODUCTION
SAFETY PRECAUTIONS
6
• Obey all local traic laws. Obey red and green lights, one-way streets, stop
signs, pedestrian crosswalks, etc.
• Ride with traic, not against it.
• Ride defensively; expect the unexpected.
• Give pedestrians the right-of-way.
• Do not ride too close to pedestrians and alert them if you intend to pass
them from behind.
• Slow down at all street intersections and look to the left and right before
crossing.
• Your Helios electric scooter is not equipped with reflectors.
It is not recommended that you ride in conditions of low visibility.
• If you are riding your E-Scooter in low-visibility conditions, ensure your LED
headlight is turned on, and that you are wearing bright, reflective clothing.
• Do not ride above your skill level. Ensure you have had enough practice with
all functions and features of your Helios.
• Do not ride too fast – with increased speed comes increased risk. If you are
moving at a higher speed, small bumps can create strong impacts, leading
to a higher risk of injury.
• Do not ride with pets.
• Before stepping on your Helios, make sure it is placed flat on level ground.
WARNING
When you ride in low-visibility conditions
such as fog, dusk, or night, you might be
diicult to see, which could lead to a
collision. To increase your level of safety, be
sure to wear bright, reflective clothing when
riding in low-visibility conditions.
7
• Do not try to open or modify your Helios E-Scooter. Doing so voids the
manufacturer warranty and may cause your Helios to fail, resulting in injury
or death.
• Do not use the Helios in a manner that would put people or property in
danger.
• If you are riding near other riders, be sure to maintain a safe distance
between each other to prevent collisions.
• Be sure to keep your feet on the Helios at all times. Moving your feet o
your Helios while driving is dangerous and may cause the Helios to stop
suddenly or veer sideways.
• Do not operate the Helios while under the influence of drugs or alcohol.
• Do not operate the Helios when you are restless or sleepy.
• Use your best judgment to keep yourself out of dangerous situations with
your Helios.
• Do not ride your Helios o of curbs, ramps, or attempt to operate in a
skate park, empty pool, or in any way similar to a skateboard. Misuse of your
Helios voids the manufacturer warranty and may lead to injury or damage.
• Do not abuse your Helios. Doing so can damage your unit and cause
failure to the operating system, which may lead to injury. Physical abuse,
including dropping your Helios, voids the manufacturer warranty.
• Do not operate in or near puddles of water, mud, sand, stones, gravel,
debris, or near rough and rugged terrain.
• The Helios can be used on paved surfaces that are flat and even. If you
encounter uneven pavement, lift your Helios over and past the obstruction.
• Do not ride in inclement weather: snow, rain, hail, sleet, on icy roads, or in
extreme heat or cold.
• Bend your knees when riding on bumpy pavement to absorb the shock
and vibrations. This will help you keep your balance.
• If you are unsure if you can safely ride on a specific terrain, step o
and carry your Helios. Always be on the side of caution.
• Do not attempt to ride over bumps or objects greater than ½ inch, even
8
when prepared and bending your knees.
• Pay attention. Look where you are riding and be conscious of the road
conditions, people, property, and objects around you.
• Do not operate the Helios in crowded areas.
• Operate your Helios with extreme caution when indoors, especially
around people, property, and narrow spaces.
• Do not operate the Helios while talking, texting, or looking at your phone.
• Do not ride your Helios where it is not permitted.
• Do not ride your Helios near motor vehicles or on public roads.
• Do not travel up or down steep hills.
• The Helios is intended for use by a single individual, DO NOT attempt to
operate the Helios with two or more people.
• Do not carry anything while riding the Helios.
• Individuals with lack of balance should not attempt to operate the Helios.
• Young children and the elderly should not operate the Helios.
• At higher speeds, always take longer stopping distances into
consideration.
• Do not attempt to jump on or o your Helios.
• Do not attempt any stunts or tricks with your Helios.
• Do not ride the Helios in dark or poorly lit areas.
• Do not ride the Helios near or over potholes, cracks, or uneven pavement
or surfaces.
WARNING
Proper use of your brake is vital to ensure safe, eicient
stopping. To avoid misuse and potential injury, do not apply
sudden or excessive force to your brakes. Apply your brakes
gradually and give yourself enough room to come to a
complete stop safely.
9
• Do not operate your Helios o-road.
• Do not turn sharply, especially at high speeds.
• Do not exceed the maximum weight limit of 240 lbs (120 kg).
• Avoid driving the Helios in unsafe places, including areas with flammable
gas, steam, liquid, dust, or fiber that could cause fire and explosion
accidents.
• Do not operate near swimming pools or other bodies of water.
• Maintain a safe braking distance during wet conditions.
WARNING
There may be additional risk of injury if you use your
E-Scooter incorrectly. This includes, but is not limited to:
• Jumping your E-Scooter
• Riding over debris or obstacles
• Performing stunts
• Riding o-road
• Riding fast
• Racing other riders
• Riding in an unusual manner
The aforementioned examples add stress to each part of
your E-Scooter and can lead to long term damage of the
device. Damage to your E-Scooter can lead to an accident
or increase your risk of injury. To decrease your risk of injury,
use your E-Scooter correctly.
10
• To avoid damage to the Helios’s internal circuitry, do not expose it to liquid,
moisture, or humidity.
• Do not use abrasive cleaning solvents to clean the Helios.
• Do not expose the Helios to extremely high or low temperatures, as this
will shorten the life of the device, destroy the battery, and/or distort certain
plastic parts.
• Do not dispose of the Helios in fire as it may explode or combust.
• Do not let the Helios come into contact with sharp objects, as this will
cause scratches and damage.
• Do not let the Helios fall from high places, as doing so may damage the
internal circuitry.
• Do not attempt to disassemble the Helios.
• Use only the charger provided by Hover-1.
• Use only the manufacturer’s authorized replacement parts.
CARE & MAINTENANCE
WARNING
To reduce the risk of injury, adult supervision is
required. Never use in roadways, near motor vehicles,
on or near steep inclines or steps, swimming pools, or
other bodies of water. Always wear shoes, and never allow
more than one rider at a time.
WARNING
Avoid using water or other liquids for cleaning. If water or
other liquids enter the Helios, it will cause permanent damage
to the internal components.
WARNING
Users who disassemble the Helios without permission will
void the warranty.
11
BATTERY SPECIFICATIONS
Battery Type: Rechargeable lithium-ion battery
Charge Time: Up to 5 hours
Battery Voltage: 36V
Battery Capacity: 10Ah
Working Temperature: 32°F - 104°F (0°C - 40°C)
Charging Temperature: 32°F - 104°F (0°C - 40°C)
Storage Time: 1 year
Storage Temperature: 32°F - 104°F (0°C - 40°C)
Storage Humidity: 5% - 95%
BATTERY MAINTENANCE
• The lithium-ion battery is built into the E-Scooter. Do not disassemble
the E-Scooter to remove the battery or attempt to separate it from the
E-Scooter.
• When charging the E-Scooter, only use the enclosed 1-pin charging cable
provided by Hover-1. Use of any other charger or cable may lead to
damage to the E-Scooter, overheating, and risk of fire. Use of any other
charger or cable voids the manufacturer warranty.
• Do not connect or attach the E-Scooter or the battery to a power supply
plug or directly to a car’s cigarette lighter.
• Do not place the E-Scooter near a fire or leave it out in direct sunlight. Heating
the E-Scooter can break or ignite the battery inside the device.
• Do not continue charging the battery if it does not recharge within the
specified charging time. Doing so may cause the battery to become hot,
rupture, or ignite.
• To preserve natural resources, please recycle or dispose of batteries
properly. This product contains lithium-ion batteries. Local, state, or federal
laws may prohibit disposal of lithium-ion batteries in ordinary trash. Consult
your local waste authority for information regarding available recycling
and/or disposal options.
BATTERY CARE / MAINTENANCE
WARNING
Failure to follow the safety precautions
listed below could lead to serious bodily
injury and/or death.
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• Do not attempt to modify, change, or replace your battery.
• Do not use your E-Scooter if the battery begins to emit odor, overheats,
or begins to leak.
• Do not touch any leaking materials or breathe fumes emitted.
• Do not allow children and animals to touch the battery.
• The battery contains dangerous substances, do not open the battery, or
insert anything into the battery.
• Do not attempt to charge the E-Scooter if the battery has discharge or
emits any substances. In that case, immediately distance yourself from the
battery in case of fire or explosion.
WARNING
WARNING
SEEK IMMEDIATE MEDICAL ASSISTANCE IF
YOU ARE EXPOSED TO ANY SUBSTANCE
THAT IS EMITTED FROM THE BATTERY.
13
H1-HLOS
40.3 lbs (19kg)
240 lbs (110kg)
88 lbs (40 kg)
Up to 18 mph (30 km/h)
Up to 24 miles (38 km)
Lithium-ion
500W brushless motor
36V
10Ah
100V-240V, 50 Hz/60 Hz
44.5 in. x 20.2 in. x 20.47 in.
(113 cm x 51 cm x 52 cm
44 .5 in. x 20.3 in. x 46.8 in.
(113 cm x 51.5 cm x 119 cm)
Pneumatic tires
10” front & rear
Front drum and rear disc brakes
D058376
2AANZHLOS
UL2272 certified
Model:
Net Weight:
Max Supported Weight:
Min Supported Weight:
Max Speed:
Max Range:
Battery Type:
Motor Power:
Battery Voltage:
Battery Capacity:
Power Requirement:
Folding Size:
Open Size:
Tire Type:
Tire Size:
Brake Type:
BT ID:
FCC ID:
UL Certification:
SPECIFICATIONS
PARTS LIST
A
B
D
E
C
D. 2 Battery Keys
E. Phone Mount & Screw
C. Charger & Charging Cable
A. Helios E-Scooter
B. Hex Keys
1414
INSTALL MOBILE PHONE HOLDER
15
Phone mount installation guide:
1. Insert the phone holder on the mounting base as shown below.
2. Use the provided 3mm hex key to screw the phone holder onto
the mount. Tighten completely.
15
HOVER-1 HELIOS DIAGRAM
2
6
7
13
10
8
1
4
15
5
3
11
16
9
14
12
FEATURES/PARTS
1. Front Brake Lever
2. Rear Brake Lever
3. Throttle
4. Display
5. Handlebar
6. Headlight
7. Folding Hinge
8. Front Shocks
9. Foot Deck
10. Drum Brake
11. Rear Fender
12. Brake Light
13. Disc Brake
14. Kickstand
15. Folding Clip
16. Folding Hook
16
POWER ON/OFF
BUTTON
HOVER-1 HELIOS DIAGRAM
LED DISPLAY
LED LIGHTS ON/OFF
BUTTON
LED DISPLAY
REAR BRAKE HANDLE (L)
FRONT BRAKE HANDLE (R)
MOBILE PHONE HOLDER
BELL
FOLDING CLIP
THROTTLE
1
2
5
6
3
4
7
1. Braking Light
2. Current Speed
3. Speed Mode
4. Headlight Indicator
5. Battery
6. Tachometer
7. Odometer
17
Cruise control automatically activates once you travel at the same speed for
more than 8 seconds. Press the throttle down once or squeeze the brake
handle to cancel cruise control.
CRUISE CONTROL
TRIP/ODOMETER
Double press the LED lights button to switch between trip mileage and the
odometer.
SPEED MODES
To activate dierent speed modes, ensure the Helios is powered on and not
in motion. Press the power button 2 times. The speed mode number will
appear on your display to indicate which speed mode is activated.
1: Eco Mode
2: Default Mode
3: Sport Mode
KICK TO START
For safety reasons, the Helios will not accelerate unless it is already moving
at least 1.8 mph (3 km/h). You must push o the ground with your foot to get
the Helios moving, then press the throttle in order to ride the Helios.
To turn this feature o, press the power button 5 times.
18
APP INSTRUCTION
• Scan the QR code to download the Hover-1 E-Mobility App.
CONNECT THE HELIOS TO THE APP
DISCONNECT THE HELIOS FROM THE APP
• Open the app and select “Sign Up” or “Log In”.
• Complete any app updates that are needed.
• Select the gear icon in the top right corner of the Helios product screen.
• Click “Remove Device” at the bottom of the screen.
• Click “Disconnect and wipe data”, then “Confirm” to remove the Helios
from the app product panel.
• Click the button on the top right hand corner (+) to add the Helios.
• Select “Auto Scan” at the top of the screen and turn on your Helios.
• Select “Enable Bluetooth”, and then click “Start Scanning”.
• After searching, Helios should appear. Click “Next”.
• Once the connection is established, Helios will automatically be
added to the home page.
• Click “Done”.
QR CODE
PLACEMENT
19
• Select “Auto Scan” at the top of the screen and turn on your Helios.
• Select “Enable Bluetooth”, and then click “Start Scanning”.
• After searching, Helios should appear. Click “Next”.
WARNING
Any Helios that does not work
properly can cause you to lose
control and fall. Inspect the entire
E-Scooter thoroughly before every
ride, and do not ride it until any
problems have been corrected.
• Ensure that the charging port is clean and dry.
• Make sure that there is no dust, debris, or dirt inside the port.
• Plug the charger into a grounded wall outlet.
• Connect the cable with the power supply.
• Align and connect the 1-pin charging cable into the charging port of the
Helios (DO NOT FORCE OR BEND THE CHARGING CABLE AS IT MAY
CAUSE THE PRONGS TO BEND OR BREAK).
• The charging indicator light on the charger itself should change to red,
indicating that your E-Scooter is now being charged.
• When the red indicator light on your charger changes to green, then
your E-Scooter is fully charged.
• After fully charging your Helios, unplug the charger from it and from the
power outlet.
Only use the included charging
cable and charger to charge
your Helios. Using any other
charger may damage your
Helios.
CAUTION
CHARGING YOUR HELIOS
L
20
Some parts of your Helios can injure you if mishandled. Moving and folding
parts can cut skin. Clamps and pivoting parts such as brake levers can
pinch. When folding and unfolding your Helios, please watch for pinch
points where injury may be sustained. Do not leave your hand in these
areas during folding or unfolding.
PINCH POINTS
A
To fold your Helios, push the folding hinge release button and pull the
folding hinge down. Lift the steering column safety lock up and push the
steering column down to the rear fender. Find the magnetic folding clip on
the left handlebar and align the opening with the magnetic tab protruding
from the rear fender to lock them together. Your Helios should be locked in
a folded position.
To unfold your Helios Pro, pull on the bottom edge of the magnetic clip to
unlock the steering column. Raise the steering column until it is pointing
straight up and clicks into place. Pull the folding hinge up and press it
against the steering column to ensure it is securely locked.
FOLDING & UNFOLDING
FOLDING
HINGE
R
A
I
S
E
O
R
L
O
W
E
R
RELEASE FOLDING HINGE
TO FOLD STEERING COLUMN
21
PRE-RIDE CHECKLIST
Before each use, the E-Scooter operator shall perform the
pre-operation checks specified below:
The braking system is functioning properly.
All safety labels are in place and understood by the operator.
Any and all axle guards, chain guards, or other covers and
guards supplied by the manufacturer are in place and in
working condition.
The tires are in good condition, inflated properly, and have
suicient tread remaining.
The area that the unit is to be operated in is safe and
suitable for safe operation.
You are wearing comfortable clothes and flat, closed-toe shoes
when operating the E-Scooter.
Ensure that your E-Scooter is in proper working order each time
you ride. If a part of the E-Scooter does not
function correctly, please contact our customer support team.
It is important that you fully understand all the functions of your Helios. If
these functions are not used correctly, you will not
have full control of your Helios.
Practice using the Helios at slower speeds in a flat, open area before
taking it out into public areas.
22
FAILURE TO FOLLOW ANY OF THE FOLLOWING SAFETY
PRECAUTIONS MAY LEAD TO DAMAGE TO YOUR DEVICE, DAMAGE
TO PROPERTY, VOID YOUR MANUFACTURER WARRANTY, AND MAY
CAUSE SERIOUS BODILY INJURY OR DEATH.
OPERATING YOUR DEVICE
Make sure the Helios is fully charged before the first use.
Before turning on
your Helios E-Scooter, ride it like a normal kick scooter to get comfortable
with the device before using it with the motor.
When you are comfortable riding the Helios, power it on. For the motor to
activate, you must first push o the ground with your foot to get the Helios
moving, then press the throttle down with your thumb.
To slow down, disengage the throttle and squeeze the brake handle to
engage the disc brake. The brake is pressure-sensitive, so a tighter
squeeze will result in more stopping power. Do not attempt to stop
suddenly as this may lead to injury or damage to your brake discs.
Use the handlebars to turn the Helios in the desired direction.
The Helios can be operated manually if you do not wish
to use the motor.
As you get comfortable on the Helios, you will notice it becomes easier to
maneuver. Remember at higher speeds, it is necessary to shift your
weight when making turns to maintain your stability.
Prepare to brace yourself if you encounter bumps or uneven surfaces. If
necessary, dismount your Helios and carry it to a safe operating surface.
RIDING YOUR HELIOS
WARNING
Do not turn sharply or at high speeds. Do not
turn or ride quickly along slopes, as it may
cause injury.
23
SPEED AND WEIGHT LIMITATIONS
Speed and weight limits are set for your own safety. Please abide by the
limits listed here in the manual.
• Maximum Speed: 18 mph
• Maximum Supported Weight: 240 lbs
• Minimum Supported Weight: 88 lbs
OPERATING RANGE
The Helios can travel up to 24 miles on a fully charged battery under ideal
riding conditions. The following are some of the major factors that will
aect the operating range of your device:
• Terrain: Operating range is highest when riding on a smooth, flat surface.
Riding uphill and/or on rough terrain will reduce the operating range
significantly.
• Weight: A lighter user will have a higher operating range than a heavier
user.
• Ambient Temperature: Please ride and store the E-Scooter in
recommended temperatures. This will increase operating range, battery
life, and overall performance of your device.
• Speed and Riding Style: Maintaining a moderate and consistent speed
while riding produces maximum operating range. Traveling at high speeds
for extended periods of time, frequent starts and stops, and idling will
decrease operating range.
WARNING
Riding the Helios while exceeding the
weight limit may increase the possibility of
injury or product damage.
WARNING
Proper use of your brake is vital to ensure
safe, eicient stopping. To avoid misuse
and potential injury, do not apply sudden
or excessive force to your brake. Apply the
brake gradually and give yourself enough
room to come to a complete stop safely.
24
WARNING
If a system error occurs or an improper operation is performed while
riding your Helios, the device will alert the user in a variety of ways.
The following are common occurrences that will produce safety alerts.
These notices should not be ignored and appropriate action should be
taken to correct any improper operation, failure, or errors.
• Prohibited riding surfaces (uneven, too steep, unsafe, etc.)
• Battery voltage is too low.
• The E-Scooter is still charging.
• The E-Scooter is overheating, or the motor temperature is too high.
• When the battery is about to run out of power, the battery icon will
flash.
• If any or both tires are blocked, the device will stop after 10 seconds.
• When the battery level has depleted below protection mode, the motor
will power o after 15 seconds.
• If a high discharge current is produced during use (such as riding up a
steep slope for a long period of time), the motor will shut o after 15
seconds.
SAFETY ALERTS
25
FCC STATEMENT
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
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For warranty information, please visit us at www.hover-1.com
WARRANTY
Error codes
Error code E1- motor hall failure, the motor needs to
be replaced
Error code E2 - accelerator failure, the accelerator
needs to be replaced
Error code E3 - motor blocking fault, release the
accelerator
Error code E4/MOS - mainboard MOS tube failure, the
mainboard needs to be replaced
Error code E6 - controller / instrument communication
failure, the controller needs to be replaced
Error code E7 - battery over-voltage protection, the
battery needs to be replaced
Error code E9 - brake failure, the brake needs to be replaced
Error code E8 - controller error, the controller needs to be
replaced
Aix Serial Number Label Here:
Manufacturer: DGL Group, Ltd.
2045 Lincoln Highway, Edison, NJ 08817
TEL: 732-692-5000
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@RideHover1
@Hover1Rideables
www.Hover-1.com
