Operating instructions
Washing machine
To avoid the risk of accidents or damage to the appliance, it is
essential to read these instructions before it is installed and used for
the first time.
en-AU, NZ M.-Nr. 12 706 302
Contents
Caring for the environment......................................................................................... 5
Washing environmentally and economically .......................................................... 6
Warning and Safety instructions .............................................................................. 7
Operating the washing machine................................................................................ 12
Control panel...................................................................................................................
12
How the control panel works........................................................................................
13
Before using for the first time..................................................................................... 14
Removing the open-end spanner.................................................................................
14
1. Removing the transit bars .........................................................................................
15
Requirements for networking ......................................................................................
15
3. Commissioning TwinDos..........................................................................................
16
4. Starting the calibration programme........................................................................
17
1. Preparing the laundry ............................................................................................... 18
2. Selecting a programme........................................................................................... 19
3. Loading the washing machine ............................................................................... 20
4. Selecting programme settings .............................................................................. 21
5. Adding detergent...................................................................................................... 22
TwinDos...........................................................................................................................
22
Degree of soiling of the laundry ...................................................................................
22
Detergent dispenser drawer.........................................................................................
23
CapDosing.......................................................................................................................
25
6. Starting the programme.......................................................................................... 27
Adding or removing laundry during a programme sequence (AddLoad)................
27
7. At the end of the programme ................................................................................. 28
Spinning .......................................................................................................................... 29
Delay start/SmartStart .......................................................................................... 30
Programme chart .......................................................................................................... 32
Extras............................................................................................................................... 35
Short.................................................................................................................................
35
Pre-ironing.......................................................................................................................
35
The following Extras can be selected in addition to the programme......................
35
Programme sequence.................................................................................................. 36
Changing the programme sequence......................................................................... 38
Changing the programme (safety lock).......................................................................
38
Cancelling a programme................................................................................................
38
Garment care label symbols....................................................................................... 39
Detergent........................................................................................................................ 40
The correct detergent ....................................................................................................
40
Detergent dispensing aids ............................................................................................
40
Fabric softeners and liquid starch................................................................................
40
Detergent recommendations .......................................................................................
41
Replacing the TwinDos cartridge .............................................................................. 42
2
Contents
Cleaning and care ......................................................................................................... 43
External casing and fascia panel ..................................................................................
43
Cleaning the detergent dispenser drawer ..................................................................
43
Hygiene info (Cleaning the drum) ................................................................................
45
Cleaning the water inlet filter........................................................................................
45
TwinDos maintenance...................................................................................................
46
Problem solving guide.................................................................................................. 47
The programme does not start.....................................................................................
47
The programme is cancelled and a fault indicator light lights up in the control
panel.................................................................................................................................
48
During the programme, a symbol appears in the time display ................................
48
At the end of the programme, an indicator light lights up in the control panel.....
49
Messages or faults with the TwinDos system ...........................................................
50
General problems with the washing machine............................................................
51
An unsatisfactory wash result ......................................................................................
52
The door will not open ...................................................................................................
53
Opening the door in the event of a blocked drain outlet and/or power cut...........
54
Service............................................................................................................................. 56
Contact in case of fault..................................................................................................
56
Optional accessories .....................................................................................................
56
Warranty ..........................................................................................................................
56
Installation...................................................................................................................... 57
Front view........................................................................................................................
57
Rear view .........................................................................................................................
58
Installation surface.........................................................................................................
59
Transporting the washing machine to its installation site ........................................
59
Removing the transit bars.............................................................................................
59
Fitting the transit bars ...................................................................................................
60
Levelling the machine ....................................................................................................
61
Screwing out and adjusting the feet ...................................................................... 61
Additional installation requirements...................................................................... 62
The Miele water protection system.............................................................................
63
Connection to the water supply...................................................................................
64
Drainage...........................................................................................................................
65
Connecting the hoses to the drain adapter .......................................................... 67
Electrical connection ....................................................................................................
68
Consumption data ........................................................................................................ 69
Technical data................................................................................................................ 70
Programmable functions............................................................................................. 71
Choosing and selecting programmable functions.....................................................
71
Editing and saving the programmable function .........................................................
72
Exiting the programming level ......................................................................................
72
Buzzer duration..........................................................................................................
72
3
Contents
Buzzer ........................................................................................................................
72
Keypad tone ..............................................................................................................
72
PIN Code ..................................................................................................................
73
Control panel standby status................................................................................
73
Memory....................................................................................................................
73
Longer pre-wash Cottons......................................................................................
74
Gentle action...........................................................................................................
74
Reduce temperature ..............................................................................................
74
Maximum rinse level...............................................................................................
74
Suds cooling.............................................................................................................
74
Low water pressure................................................................................................
75
Anti-crease...............................................................................................................
75
Backlight brightness dimmed ...............................................................................
75
TwinDos ...................................................................................................................
75
UltraPhase1 dispensing quantity.........................................................................
75
UltraPhase2 dispensing quantity ........................................................................
75
TwinDos maintenance ...........................................................................................
76
Degree of soiling.....................................................................................................
76
Operating hours......................................................................................................
76
factory default setting............................................................................................
76
Network ...........................................................................................................................
76
Remote control........................................................................................................
76
SmartGrid (only functional in selected countries).............................................
77
RemoteUpdate........................................................................................................
77
Switching off Wi-Fi.........................................................................................................
78
Copyright and licences for the communication module...........................................
78
4
Caring for the environment
Disposal of the packing material
The transport and protective packaging
has been selected from materials which
are environmentally friendly for disposal,
and can normally be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also reduces
the amount of waste in landfill sites.
Ensure that any plastic wrappings, bags
etc. are disposed of safely and kept out
of the reach of babies and young
children. Danger of suffocation.
Only for Australia: Note for installer:
Expanded polystyrene (EPS) packaging
included. Please retain and dispose of
EPS packaging responsibly. For further
information, please contact Miele.
Disposing of your old appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous to
human health and to the environment if
disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances. You are also responsible for
deleting any personal data that may be
stored on the appliance prior to
disposal. Please ensure that your old
appliance poses no risk to children while
being stored prior to disposal.
5
Washing environmentally and economically
Energy and water consumption
- To get the most out of your machine,
load the maximum dry load size for
the wash programme you are using.
This will keep the energy and water
consumption to a minimum in relation
to the size of the load.
- Programmes that are more efficient
with regard to energy and water
consumption generally have a longer
running time. By extending the
programme running time, the wash
temperature that is actually reached
can be reduced while still providing
the same wash results.
For example, the ECO 40-60
programme has a longer running time
than the Cottons40°C or 60°C
programme, but the ECO 40-60
programme is more efficient in terms
of energy and water consumption.
- Use the Express 20programme for
small, lightly soiled loads.
- Modern detergents make it possible
to wash at lower temperatures (e.g.
20°C). Using lower temperature
settings will save energy.
Information about subsequent
tumble drying
The spin speed selected affects the
residual moisture in the laundry and the
sound emissions of the washing
machine.
The higher the spin speed, the lower the
residual moisture in the laundry.
However, the sound emissions of the
washing machine will increase.
Select the highest possible spin speed
for the wash programme to save energy
in the subsequent tumble dryer cycle.
Hygiene in the washing
machine
Washing at low temperatures and/or
using liquid detergents can cause
bacteria and odours to build up in the
washing machine. Miele therefore
recommends cleaning the washing
machine once every month.
When the indicator lights up and
appears in the time display, the washing
machine must be cleaned.
Detergent consumption
- For precise dispensing, use automatic
detergent dispensing.
- Adjust the dosage to the degree of
soiling of the laundry.
- Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
6
Warning and Safety instructions
This washing machine complies with all current local and national
safety requirements. However, inappropriate use can lead to
personal injury and damage to property.
Read the operating instructions carefully before using the washing
machine. They contain important information on safety, installation,
use and maintenance of the appliance. This prevents both personal
injury and damage to the washing machine.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in
“Installation”, as well as in the “Warning and Safety instructions”.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them on
to any future owner.
Correct application
This washing machine is designed for domestic use and for use in
similar environments by guests in hotel or motel rooms, bed &
breakfasts and other typical living quarters. This does not include
common/shared facilities or commercial facilities within hotels,
motels or bed & breakfasts.
The washing machine is not suitable for outdoor use.
It must only be used to wash garments which have been declared
suitable for washing by the manufacturer indicated on the garment
care label. Any other use is not permitted. Miele cannot be held liable
for damage resulting from incorrect or improper use or operation.
This washing machine is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning its use by a person responsible
for their safety.
Safety with children
Young children must not be allowed to use this appliance.
Cleaning work may only be carried out by older children under the
supervision of an adult.
7
Warning and Safety instructions
Older children may only use the appliance when its operation has
been clearly explained to them and they are able to use it safely,
recognising the dangers of misuse.
Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
Please observe the instructions in “Installation” and “Technical
data”.
Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
Before connecting the washing machine, ensure that the
connection data on the data plate (fuse rating, voltage and frequency)
matches the mains electricity supply. If in any doubt, consult a
qualified electrician.
The electrical safety of this washing machine can only be
guaranteed when continuity is complete between it and an effective
earthing system which complies with current local and national
safety regulations. It is most important that this basic safety
requirement is present and regularly tested and, where there is any
doubt, the household wiring system should be inspected by a
qualified electrician. Miele cannot be held liable for the
consequences of an inadequate earthing system (e.g. electric shock).
Do not connect the washing machine to the mains electricity
supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
Faulty components must only be replaced by genuine Miele spare
parts. Miele can only guarantee the safety of the appliance when
Miele replacement parts are used.
The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
If the connection cable is faulty, it must only be replaced by a
Miele approved service technician to protect the user from danger.
The manufacturer's warranty will be invalidated if the appliance is
not repaired by a Miele approved service technician.
8
Warning and Safety instructions
Unauthorised repairs could result in unforeseen dangers for the
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele authorised service technician, otherwise any
subsequent damage will not be covered by the warranty.
This washing machine must not be installed and operated in
mobile installations (e.g. on a ship).
Do not make any alterations to the machine, unless authorised to
do so by Miele.
In the event of a fault or for cleaning purposes, the washing
machine is only completely isolated from the electricity supply when:
- it is switched off at the wall socket and the plug is withdrawn, or
- it is switched off at the mains circuit breaker.
The machine must only be connected to the on-site water supply
using a new hose kit. Old hose kits must not be re-used. Check the
condition of the hoses regularly so that you can replace them in good
time and avoid the risk of any water damage.
The water flow pressure must be at least 100kPa and must not
exceed 1000kPa.
Temporary or permanent operation with a self-sufficient or non-
mains synchronous energy supply system (e.g. isolated networks,
back-up systems) is possible. A requirement for the operation is that
the energy supply system complies with all current local and national
requirements that apply to stand-alone, solar and/or battery systems.
The protective measures provided in the installation and in this Miele
product must also be assured in their function and operation in
isolated operation or in non-mains synchronous operation, or
replaced with equivalent measures in the installation.
In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which may
be caused by cockroaches or other vermin will not be covered by the
machine warranty.
Correct use
Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the
electronic control unit may be impaired at temperatures below
freezing point.
9
Warning and Safety instructions
Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see “Installation
- Removing the transit bars”). During spinning, a transit bar which is
still in place may result in damage to both the machine and adjacent
furniture or appliances.
Turn off the tap if the machine is to be left for any length of time
(e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
Flooding danger.
If hooking the drain hose into a laundry washtub, check that the
water can drain off quickly enough to prevent the laundry tub from
overflowing. Make sure the drain hose is secure, so that the force of
the water flowing out of the hose does not dislodge it.
Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds container,
drum), which in turn can result in damage to the laundry.
Take care when opening the drum door after using the steam
function. There is a danger of burning due to escaping steam and the
high temperature of the surface of the drum as well as the porthole
glass. Stand back away from the machine and wait until the steam
has dissipated.
The maximum load for this washing machine is 9.0 kg (dry weight).
See the “Programme chart” for the maximum recommended loads
for individual programmes.
Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being washed
in the machine.
If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaler for washing machines which
is available to order online at shop.miele.com (depending on country)
or from Miele. Strictly observe the instructions on the packaging.
10
Warning and Safety instructions
Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the external surfaces of the machine. They can
cause damage to plastic surfaces.
Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.
Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
If detergent comes into contact with the eyes, rinse them
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label for
reference. Those with skin problems or sensitive skin should avoid
their skin coming into contact with detergent.
Accessories and spare parts
Only use original Miele accessories and spare parts. If other parts
are used, warranty, performance and product liability claims will be
invalidated.
A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
Miele will guarantee to supply functional spare parts for a
minimum of 10years and up to 15years following the discontinuation
of your washing machine.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.
11
Operating the washing machine
Control panel
a
Control panel
The control panel consists of a time
display and various sensor controls.
The individual sensors are explained
in the following.
b
Sensor controls – temperature
for selecting the temperature.
c
Sensor controls – spin speeds
for selecting the spin speed.
d
Sensors for TwinDos and Extras
You can activate TwinDos dispensing
for a wash programme and add
Extras to the programme.
When a wash programme is
selected, the sensors for the
TwinDos dispensing option and
Extras light up dimly.
e
Indicator lights
Lights up if there are faults with
the water inlet and drainage.
Lights up if excess detergent
was used.
Lights up together with in the
time display as a reminder
about hygiene information.
Lights up together with in the
time display as a reminder
about TwinDos cleaning.
The Add laundryfunction
cannot be selected.
f
Sensor controls – CapDosing
CapDosing of fabric care
products (e.g. fabric softener)
CapDosing of additives (e.g.
booster)
CapDosing of detergent (for the
main wash only)
12
Operating the washing machine
g
Time display
After the programme has started, the
programme duration will appear in
the display in hours and minutes.
When Delay start is being used, the
programme duration will appear after
the Delay start time has elapsed.
h
sensor controls
The Delay start time selected will
appear in the time display.
After the programme has started, the
Delay start time will begin to count
down.
Once the Delay start time has
elapsed, the programme begins and
the estimated programme duration
appears in the time display.
After touching the sensor, a
later start time for the
programme (Delay start) can
be selected. Once selected,
lights up brightly.
The duration of the Delay start
period is increased by touching
the sensor.
The duration of the Delay start
period is reduced by touching
the sensor.
i
Start/Add laundrysensor
The programme can be started
as soon as the sensor is
flashing on and off. Touching
theStart/Add laundry sensor
starts the selected programme.
The sensor lights up constantly.
Once the programme has been
started, theStart/Add laundry
sensor allows you to add
laundry.
j
Optical interface
For service technicians.
k
Programme selector
For selecting programmes and for
switching off the appliance. The
washing machine is switched on by
selecting a programme, and
switched off by turning the
programme selector to the
position.
How the control panel works
The , , , , and sensors
react to fingertip contact. Selection is
possible as long as the respective
sensor is illuminated.
If a sensor is brightly lit, this means:
currently selected
If a sensor is dimly lit, this means:
selection possible
13
Before using for the first time
Damage resulting from incorrect
installation and connection.
Installing and connecting the
washing machine incorrectly will
cause serious damage to property.
See “Installation” in the operating
instructions.
Removing the open-end
spanner
Take out the open-end spanner for
removing the transit bars from the
bottom left of the transport
packaging.
Removing the protective foil
and advertising stickers
Remove:
- the protective foil from the door (if
present).
- any advertising stickers from the front
and the lid.
Please do not remove any labels (e.g.
the data plate) which are visible
when you open the door.
This washing machine has undergone
a complete functional test at the
factory and there will be some residual
water in the drum from this process.
Removing the detergent
cartridges and the drain hose
elbow from the drum
Two detergent cartridges for automatic
detergent dispensing and an elbow
piece for the drain hose are stored in the
drum.
Pull open the door.
Take the two cartridges and the elbow
piece out of the drum.
Shut the door with a gentle swing.
14
Before using for the first time
1. Removing the transit bars
Damage resulting from failure to
remove the transit bars.
Failure to remove the transit bars can
result in damage to the washing
machine and to adjacent cabinetry or
appliances.
Remove the transit bars as described
in “Installation” in the operating
instructions.
Requirements for networking
Note the following requirements for
networking:
1. A home network is available at the
installation site.
Have the Wi-Fi password ready.
2. The Miele App is available on a
mobile device.
3. You have a user account in the Miele
App.
Miele App
You can download the Miele App from
the Apple App Store
®
or the Google Play
Store™ free of charge (only functional in
selected countries).
2. Setting up Miele@home
There are 2 ways of connecting:
1. Via the Miele App (default)
2. Via WPS
To do so, you will need a WPS-
compatible router.
Signing on via the Miele App
Turn the programme selector to the
MobileStart programme.
appears in the time display and the
timeout starts to count down from
10minutes. The Miele App will guide
you through the remaining steps.
When you have successfully connected,
will appear in the time display.
Signing on via WPS
Turn the programme selector to the
MobileStart programme.
Touch the sensor until
appears in the time display and a
short keypad tone sounds.
The timeout time then starts to count
down from 2minutes in the time
display.
Activate the WPS function on your
router within 2minutes.
When you have successfully connected,
will appear in the time display.
Useful tip: If the connection has not
been set up when the timeout has
finished counting down, repeat the
process.
15
Before using for the first time
3. Commissioning TwinDos
The TwinDos system can only be
operated with the Miele UltraPhase1
and UltraPhase2 detergent cartridges.
It is not possible to use any other
detergent in the TwinDos system.
The dispensing quantities for
UltraPhase1 and UltraPhase2 are
preset for water hardness level I in the
factory default settings.
You can change the dispensing quantity.
See “Programmable functions –
TwinDos”.
Open the access panel for TwinDos.
Remove the cover caps from the
detergent cartridges included with
the delivery.
Push the detergent cartridge for
UltraPhase1 into compartment 1 and
the detergent cartridge for
UltraPhase2 into compartment 2.
Close the TwinDos access panel.
16
Before using for the first time
4. Starting the calibration
programme
For optimum water and electricity
consumption and excellent wash
results, it is important to calibrate the
washing machine.
To do this, the Cottons programme
must be run without laundry and
without detergent.
Turn on the tap.
Turn the programme selector to the
Cottonsposition.
The washing machine is now switched
on and the temperature 60 and spin
speed 1400 light up.
Touch the Start/Add laundrysensor
control.
If the Start/Add laundry sensor is not
touched within 60seconds, the
display goes dark and the Start/Add
laundry sensor control no longer
flashes green. To switch the display
back on, touch the sensor control.
You then have another 60seconds in
which to start the wash programme.
The wash programme will start.
After 10minutes, the indicators will
dim.
Opening the door at the end of the
programme
The door remains locked during the
Anti-crease phase. The control panel
lights up for 10 minutes after the
programme ends. The control panel
then goes out and theStart/Add
laundry sensor flashes.
Turn the programme selector to the
position.
appears in the time display and
the indicator light goes out.
The door will unlock.
Useful tip: After the Anti-crease phase,
the washing machine will have switched
off and the door unlocked automatically.
The control panel is completely dark.
Take hold of the door and pull it open.
Useful tip: For safety reasons, close the
door when the washing machine is not
in use. Otherwise there is a danger of
objects being placed inadvertently in
the drum. If these remain unnoticed and
were washed in the next load, they
could damage the laundry. An open door
is also a danger to pets and children.
The appliance is now ready for use.
17
1. Preparing the laundry
Empty all pockets.
Damage due to foreign objects.
Nails, coins, paper clips, and so on
can cause damage to garments and
components in the machine.
Check the laundry before washing
and remove any foreign objects.
Sorting the laundry
Sort the laundry by colour and by care
label. Most garments have a textile
care label in the collar or side seam.
Useful tip: Dark textiles often contain
excess dye and should be washed
separately several times before being
included in a mixed load. Always wash
white and coloured items separately.
Pre-treating stains
Badly soiled areas and stains should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using a
soft, colourfast cloth. Do not rub.
Useful tip: Please refer to the Miele
website or Miele@mobile App for more
information on stain removal.
Damage due to solvent-based
cleaning agents.
Cleaning agents containing benzine,
stain remover, etc., can damage
plastic parts.
When pre-treating garments, make
sure that any plastic parts (e.g.
buttons) do not come into contact
with cleaning agent.
Risk of explosion due to solvent-
based cleaning agents.
If solvent-based cleaning agents are
used, an explosive mixture can form.
Never use solvent-based cleaning
agents in the washing machine.
General tips
- Curtains: remove lead weights first or
place in a laundry bag.
- Remove or sew in any loose
underwiring in bras or shirt collar
stiffeners.
- Close any zips, attach velcro
fasteners, fasten hooks and eyes etc.
before washing.
- Fasten duvet covers and pillow cases
to prevent small items from being
rolled up inside them.
Do not wash items which are specified
by the manufacturer as not washable
on the care label (symbol).
18
2. Selecting a programme
Switching on the washing
machine
Turn the programme selector to a
programme.
1. Selecting wash programmes
using the programme selector
Turn the programme selector to the
required programme.
The programme running time appears in
the time display.
2. Selecting programmes using
the MobileStart programme
selector position and the Miele
App
Useful tip: To use MobileStart , the
washing machine must be signed on to
the Wi-Fi network and Remote control
must be switched on.
Turn the programme selector to the
MobileStartposition.
appears in the time display.
Once the programme has started, the
washing machine can be operated with
the Miele App.
You must touch the Start/Add
laundrysensor to enable operation via
the Miele App. Touching the sensor
also locks the door of the washing
machine.
19
3. Loading the washing machine
Opening the door
Take hold of the door and pull it open.
Check the drum for pets or foreign
objects before loading it with laundry.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this reduces cleaning efficiency and
causes creasing.
Unfold the laundry and load loosely in
the drum.
Mixing both large and small items
gives better wash results and helps
distribute the load evenly during
spinning.
Useful tip: Please note the maximum
load size for different wash
programmes.
Closing the door
Make sure that no items are caught
between the door and the seal.
Shut the door with a gentle swing.
20
4. Selecting programme settings
Selecting the temperature and
spin speed
The wash programme's pre-set
temperature and spin speed light up
brightly. The choice of temperatures
and spin speeds selectable for the
wash programme light up dimly.
The temperatures reached in the
washing machine may differ from the
selected temperatures. The
combination of energy input and
washing time achieves an optimum
washing result.
Touch the sensor for the temperature
you want. It then lights up brightly.
Touch the sensor for the spin speed
you want. It then lights up brightly.
Selecting Extras
The selection of Extras available for the
wash programme lights up dimly.
Touch the sensor for the Extra you
want. It then lights up brightly.
Useful tip: You can select multiple
Extras for a wash programme.
Please refer to “Extras” for more
information.
Switching on Delay start/
SmartStart
The start of the programme can be
delayed from 30minutes up to
24hours. This allows you to make use
of night-time economy electricity rates,
for example.
21
5. Adding detergent
There are several options for adding
detergent.
TwinDos
The washing machine is equipped with
the TwinDos system.
TwinDos has to be activated as
described in "Before using for the first
time".
The TwinDos system can only be
operated with the Miele UltraPhase1
and UltraPhase2 detergents.
How UltraPhase1 and UltraPhase2
work
UltraPhase1 is a liquid detergent which
dissolves dirt and removes the most
common stains. UltraPhase2 is a
bleaching agent and removes stubborn
stains. For the best washing result,
these two agents are dispensed at
separate times during the wash
process. UltraPhase1 and UltraPhase2
clean white and coloured fabrics
thoroughly. UltraPhase1 and
UltraPhase2 single use cartridges are
available to order from Miele or via the
internet at shop.miele.com (see the end
of this booklet for details).
Activating TwinDos dispensing
TwinDos dispensing is automatically
activated for all programmes in which
dispensing is possible.
The TwinDos colourssensor lights up.
The Twin Dos whitessensor lights up
dimly in certain wash programmes.
Useful tip: The detergent dispensing
quantities are preset. If too much foam
builds up, you can reduce the
dispensing quantities using the and
programmable functions.
Changing TwinDos dispensing
You can change the suggested colour
composition of the laundry.
- Twin Dos whitessensor for white or
light-coloured fabrics
- TwinDos colourssensor for colour
fabrics
The brightly lit sensor is activated.
Touch theTwin Dos whites sensor if
required.
Deactivating TwinDos dispensing
Touch the brightly lit Twin Dos whites
or TwinDos colours sensor.
Both sensors light up dimly and
dispensing is deactivated.
Degree of soiling of the laundry
There are 3 different degrees of soiling.
The quantity of detergent dispensed
via TwinDos and the quantity of water
required for rinsing are preset for the
normal degree of soiling.
- Light
No visible soiling or stains
- Normal
Visibly soiled and/or just a few light
stains.
- Heavy
Heavily soiled and/or clearly visible
stains.
22
5. Adding detergent
Useful tip: You can set another degree
of soiling using the programmable
function.
Using other methods to remove
stains
If you wish to use additional methods of
stain removal, you have the following
options:
- Using the Booster cap and activating
CapDosing.
- Add stain remover to the
compartment.
Detergent dispenser drawer
Any detergent suitable for automatic
front loading washing machines can be
used with this appliance. Please
observe the instructions for use and
dosage on the detergent packaging.
Ensure that TwinDos dispensing is
deactivated.
Filling with detergent
Pull out the detergent drawer and add
detergents to the compartments.
Detergent for the pre-wash (divide
the total recommended amount as
follows: add ⅓ to compartment
"I" and ⅔ to compartment "II")
Detergent for the main wash
Fabric softener, liquid starch, or
capsules
23
5. Adding detergent
Adding fabric softener
Add fabric softener or liquid starch to
the compartment. Do not exceed
the maximum level mark.
It will be automatically dispensed in the
final rinse. At the end of the programme
a small amount of water remains in the
fabric softener compartment.
Starch can make the siphon tube
sticky.
If starching frequently, thoroughly
clean the dispenser compartment,
especially the siphon tube, regularly.
Using liquid detergent with a pre-wash
Liquid detergent cannot be used for the
main wash if the pre-wash has been
selected.
Use TwinDos dispensing if you are
activating the pre-wash.
Using detergent tablets or pods
Always put detergent tablets or pods
directly in the drum with the laundry.
They cannot be added via the detergent
dispenser drawer.
Tips on dosing
Adjust the detergent dosage to the level
of soiling of the laundry and the size of
the load. Reduce the amount of
detergent with smaller loads (e.g.
reduce the amount of detergent by ⅓
when washing a half load).
Too little detergent results in:
- laundry not getting properly clean and
with time it may become grey and
hard to the touch.
- a build-up of mould in the washing
machine.
- grease not being completely removed
from the laundry.
- limescale deposits on the heater
elements.
Too much detergent results in:
- poor wash, rinse, and spin results.
- a higher water consumption as an
extra rinse cycle is automatically
activated.
- a greater burden on the environment.
24
5. Adding detergent
CapDosing
Three different types of capsule are
available:
= Fabric care (e.g. fabric
softener)
= Additives (e.g. booster)
= Detergent (for the main wash
only)
Each capsule contains the correct
amount for one wash cycle.
You can order the capsules online at
shop.miele.com (depending on country)
or from Miele (see the end of this
booklet for contact details).
Capsules pose a health risk.
The ingredients of capsules can be
hazardous to health if they are
swallowed or come into contact with
skin.
Keep capsules out of the reach of
children.
Activating CapDosing
Touch the sensor for the capsule you
want to use.
Sensor Capsule
for
for
for
Inserting a capsule
Open the detergent dispenser drawer.
Open the lid of the /
compartment.
Press the capsule in firmly.
25
5. Adding detergent
Close the lid and press it firmly shut.
Close the detergent dispenser drawer.
Useful tip: TwinDos dispensing is
switched off automatically when a
capsule is selected for the main
wash. The indicator for TwinDos
dispensing remains visible on control
panel.
The capsule is opened by the act of
inserting it in the detergent dispenser
drawer. The contents can run out of
the capsule if you then remove it
from the drawer before it is used.
In this case, dispose of the capsule
and do not re-use it.
The wash programme will dispense the
contents of the capsule at the correct
time.
Water intake to the compartment
is solely via the capsule.
No additional fabric softener may be
added to the compartment when
using a capsule.
Remove the empty capsule at the end
of the programme.
For technical reasons a small amount
of water will remain in the capsule.
Deactivating/Changing
CapDosing
In order to switch off CapDosing,
touch the brightly lit sensor.
In order to change CapDosing, touch
one of the other capsule sensors.
26
6. Starting the programme
Starting a programme
Automatic safety lock
The washing machine has an
automatic safety lock. The washing
machine can only be started within
60seconds of the last operational
step on the control panel.
If the 60seconds are exceeded, the
display goes dark and the Start/Add
laundry sensor control no longer
flashes green. To switch the display
back on, touch the sensor control.
You then have another 60 seconds in
which to start the wash programme.
Touch the flashing Start/Add
laundrysensor control.
The door will lock and the wash
programme will start.
If a Delay start time has been selected,
this counts down in the time display. At
the end of the Delay start time or
immediately after the programme has
started, the programme running time
will appear in the time display.
Energy saving
After 10minutes, the indicators will dim.
The Start/Add laundrysensor control
flashes slowly.
You can reactivate the indicators:
Touch the Start/Add laundrysensor
control (this does not have any effect
on a running programme).
Adding or removing laundry
during a programme sequence
(AddLoad)
Laundry can be added or removed at
any time, provided that the symbol
is not illuminated in the control panel.
Touch the Start/Add laundrysensor.
Rotating bars ...... are
shown in the time display.
If the word appears in the time
display, the door can be opened.
Open the door and add or remove
laundry.
Close the door.
Follow the process for starting a
programme again.
The wash programme will continue.
Laundry cannot usually be added or
removed if:
- The suds temperature is above 55°C
- The water inside the drum is above a
certain level
27
7. At the end of the programme
Opening the door and removing
the laundry
The door remains locked during the
Anti-crease phase. The control panel
lights up for 10 minutes after the
programme ends. The control panel
then goes out and theStart/Add
laundry sensor flashes.
Turn the programme selector to the
position.
appears in the time display and
the indicator light goes out.
The door will unlock.
Useful tip: After the Anti-crease phase,
the door will unlock automatically.
Take hold of the door and pull it open.
Remove the laundry.
Items left in the drum could discolour
other items in the next wash or
become discoloured themselves.
Check that all items have been
removed from the drum.
Check the folds in the door seal for
any small articles, e.g. buttons, which
might be lodged there.
Useful tip: For safety reasons, close the
door when the machine is not in use.
Otherwise there is a danger of objects
being placed inadvertently in the drum.
If these remain unnoticed and were
washed in the next load, they could
damage the laundry. An open door is
also a danger to pets and children.
If applicable, remove the used
capsule from the detergent dispenser
drawer.
Useful tip: Leave the detergent
dispenser drawer slightly open to allow
it to dry.
28
Spinning
Final spin speed in wash
programmes
When a programme is selected, the
sensor for the optimum spin speed for
that programme will be brightly lit up in
the control panel.
A faster spin speed can be selected for
certain wash programmes.
The highest selectable spin speed is
indicated in the table.
Programme rpm
ECO 40-60 1400
Cottons 1400
Minimum iron 1200
Delicates 900
Woollens 1200
QuickPowerWash 1400
Express 20 1200
Shirts 900
Freshen up –
Drain/Spin 1400
Rinse and interim spin
There is a spin after the main wash and
between the rinses. A reduction in the
final spin speed will also reduce the
interim spin speed. If a spin speed of
less than 700 rpm is selected for the
Cottons programme, an additional rinse
is introduced.
Deselecting final spin (Rinse
hold)
Touch the sensor (Rinse hold).
The laundry is not spun after the final
rinse and remains in the rinse water.
This helps prevent creasing if the
laundry is not going to be removed from
the drum immediately after the end of
the programme.
Ending a programme with a spin cycle
The sensor for the optimum spin speed
lights up in the control panel. You can
change the spin speed.
Touch the Start/Add laundrysensor.
Ending a programme without a spin
cycle
Reduce the spin speed to .
Touch the Start/Add laundrysensor.
Deselecting the interim spin
and the final spin
Touch the sensor.
After the last rinse, the water will be
pumped away and the Anti-crease
phase will switch on.
In some programmes an additional rinse
is introduced with this setting.
29
Delay start/SmartStart
Delay start
With Delay start you can delay the
start of a programme.
This function is active when the
SmartGrid programmable function is
switched off.
You can delay the start of a programme
from 30minutes up to a maximum of
24hours. This allows you to make use
of night-time economy electricity rates,
for example.
Selecting Delay start
Select the programme required.
Touch the sensor.
The sensor lights up brightly.
Touch the or sensor repeatedly
until the required Delay start time
appears in the time display.
- For less than 10 hours, the Delay start
time changes in increments of 30
minutes
- For more than 10 hours, the Delay
start time changes in increments of 1
hour
Starting Delay start
Touch the flashingStart/Add laundry
sensor.
The Delay start process starts and
counts down in the time display.
Changing or cancelling a started Delay
start time
If the selected Delay start function has
started, it is no longer possible to
change the time.
Turn the programme selector to the
position.
Turn the programme selector to any
programme.
Rotating bars ...... or are
shown in the time display.
The door lock is released.
Select a programme and a new Delay
start time if required.
30
Delay start/SmartStart
SmartStart (only functional in
selected countries)
The SmartStart function lets you
define a time period during which your
washing machine will start
automatically based on an external
signal. The machine will start on
receipt of a signal, e.g. from your
energy supplier, that indicates that the
electricity rate is particularly
economical.
This function is active when the
SmartGrid programmable function is
switched on.
The timeframe can be defined between
30minutes and 24hours. During this
period, the washing machine waits for
the external signal. If no signal is sent
during the defined period, the washing
machine starts the wash programme.
Setting the timeframe
If the SmartGrid programmable
function is activated, the function of
the sensor changes. The time
display no longer shows the Delay
start period, and instead shows the
time period in which your washing
machine can be started automatically
(see “Programmable functions -
SmartGrid”).
The procedure for setting this is the
same as for setting the time for Delay
start.
Touch the sensor.
Set the time period you want using
the or sensor.
Touch the Start/Add laundrysensor.
appears in the time display.
31
Programme chart
ECO 40-60 Max. load 9.0 kg
Items For normally soiled cotton garments.
Notes A laundry load consisting of mixed cottons that are intended for
washing at 40°C or 60°C can be washed in the same wash cycle.
These settings are the most efficient in terms of energy and water
consumption for washing cottons.
Note for test institutes:
Energy labelling programme according to AS/NZS2040.1 and AS/NZS2040.2
(consumption data is available at www.energyrating.gov.au).
The detergent must be added via the detergent dispenser drawer.
TwinDos dispensing must be switched off during the tests.
Cottons Cold to 90°C Max. load 9.0kg
Items Cottons, linens or cotton mix fabrics, e.g. table linen, towelling,
underwear, T-shirts etc.
Notes Where particularly high levels of hygiene are required, please select a
temperature of 60°C or higher.
If you want to select a pre-wash programme, turn the programme
selector to Pre-wash.
Minimum iron Cold to 60°C Max. load 4.0 kg
Items Synthetic, mixed fibre and easy care cotton.
Notes Reduce the spin speed for fabric that creases easily.
Delicates Cold to 40°C Max. load 3.0 kg
Items Delicate garments made from synthetic fibre, mixed fibre, rayon and
viscose.
Curtains specified as machine-washable by the manufacturer.
Notes - For items which crease easily, deselect the spin.
Woollens Cold to 40°C Max. load 2.0 kg
Items Machine-washable or hand-washable wool or wool blend fabric. If
the care label does not specify a temperature, wash using the cold
setting.
Notes Reduce the spin speed for fabrics that crease easily.
MobileStart
The Miele App is used for selecting programmes and operating the machine.
32
Programme chart
QuickPowerWash 40°C – 60°C Max. load 4.0 kg
Items Moderately soiled garments which are also suitable for washing in
the Cottons programme.
Notes A special saturation process and wash rhythm ensure that the
laundry is cleaned particularly quickly and thoroughly.
Express 20 Cold to 40°C Max. load 3.5 kg
Items Cotton garments that have hardly been worn or are only very lightly
soiled.
Notes The ShortExtra is activated automatically.
Shirts Cold to 60°C Max. load 1.0kg/2.0kg
Items Shirts and blouses made of cotton and mixed fibre.
Notes - Pre-treat collars and cuffs if necessary.
- Wash silk shirts and blouses in the Delicatesprogramme.
- If the preset Pre-ironingExtra is switched off, the maximum load
capacity is increased to 2.0kg.
33
Programme chart
Freshen up Max. load 1.0 kg
Items Dry, clean cotton, linen or mixed fibre garments which are slightly
creased.
The garments must be suitable for drying in a tumble dryer and
suitable for ironing .
Notes - Smaller loads give a better result.
- Remove garments as soon as the programme has finished and
then tumble dry using the Gentle smoothing programme or place
on a coat hanger to dry.
- Not suitable for garments made of wool or wool blend fabric.
Drain/Spin –
Notes - Drain only: Set spin speed to.
- Make sure you select the appropriate spin speed.
34
Extras
You can use the Extras sensor to
augment the wash programmes.
Selecting Extras
Extras are selected and deselected
using the relevant sensors on the
control panel.
Touch the sensor for the Extra you
want.
The relevant sensor will light up brightly.
Not all Extras can be selected with
every programme.
If the sensor lighting is switched off, this
means the Extra cannot be selected.
The Extra cannot be activated by touch.
Short
For light soiling with no visible staining.
The wash duration is reduced.
Pre-ironing
In order to reduce creasing, the laundry
undergoes a smoothing process at the
end of the programme. For optimal
smoothing reduce the maximum load by
50%. Small loads achieve a better
result.
The garments must be suitable for
drying in a tumble dryer and
suitable for ironing .
The following Extras can be
selected in addition to the
programme
Short
Pre-ironing
Pre-wash
ECO 40-60 – – –
Cottons
Minimum iron –
Delicates –
Woollens – – –
QuickPowerWash –
Express 20 –
Shirts –
Freshen up – – –
Drain/Spin – – –
= can be selected
= activated automatically
– = cannot be selected
35
Programme sequence
Main wash Rinse Spin
Water
level
Wash
rhythm
Water
level
Rinses
ECO 40-60 2–3
2
Cottons 2-4
1,2
Minimum iron 2-3
2
Delicates 2-3
2
Woollens 2
QuickPowerWash 2
Express 20 1
Shirts 3
Drain/Spin – – – –
Please see the next page for a description of the symbols.
36
Programme sequence
= low water level
= medium water level
= high water level
= intensive rhythm
= normal rhythm
= sensitive rhythm
= handwash rhythm
= carried out
– = not carried out
This washing machine has fully
electronic controls with automatic load
control. The washing machine takes in
the right amount of water required for
the programme depending on the
amount of laundry and its absorbency
rate.
The programme sequences outlined in
the chart are based on the basic
programme with a full load.
Special features in the
programme sequence
Anti-crease:
At the end of the programme the drum
continues to turn at intervals for up to
30minutes to help prevent creasing.
Exception: There is no Anti-crease
phase in the Woollensprogramme.
The door can be opened at any time
during the Anti-crease phase.
1
If a temperature of 60°C or higher is
selected, two rinses are carried out. If
a temperature of less than 60°C is
selected, three rinses are carried out.
2
An additional rinse is carried out if:
- there is too much foam in the drum.
- a spin speed lower than 700rpm has
been selected.
37
Changing the programme sequence
Changing the programme
(safety lock)
It is not possible to change the
programme, the temperature, the spin
speed or the selected Extras after the
programme has started. This prevents
the appliance being operated
unintentionally, e.g. by children.
If the washing machine is switched off
during active programme operation,
the standby function does not switch
the washing machine off completely
after 15minutes. Safety functions
continue to be active because there
may still be water inside the drum.
Cancelling a programme
You can cancel a programme at any time
after it has started.
Turn the programme selector to the
position.
Turn the programme selector to any
position.
Rotating bars ...... or are
shown in the time display.
The water is pumped away and the door
lock is released.
Selecting a new programme
Turn the programme selector to the
required programme.
Check that there is still detergent in
the dispenser drawer. Add more
detergent if necessary.
Touch the Start/Add laundrysensor.
38
Garment care label symbols
Washing
The figure quoted in the bucket is the
maximum temperature at which the
garment can be washed.
Normal agitation
Reduced agitation
Much reduced agitation
Hand wash
Do not wash
Programme selection examples
Programme Garment care label
symbols
Cottons
Minimum iron
Delicates
Woollens
Express 20
Drying
Normal temperature
Low temperature
Do not tumble dry
Ironing
Approx. 200°C
Approx. 150°C
Approx. 110°C
Ironing with steam can cause
irreversible damage.
Ironing prohibited
Professional cleaning
Dry clean only. The letters
indicate the type of cleaning
agent required.
Wet cleaning
Dry cleaning prohibited
Bleaching
Any oxidation bleach can be
used
Use oxygen bleach only
Do not bleach
39
Detergent
The correct detergent
All detergents produced for automatic
front loading washing machines are
suitable. Follow the manufacturer's
instructions and dosage
recommendations on the packaging.
The right amount to dispense
will depend on the following:
- The soiling level of the laundry.
- The quantity of laundry.
- The water hardness level. Check with
your local water authority if you do not
know the water hardness level in your
area.
Detergent dispensing aids
Use dispensing aids (e.g. balls) if these
are supplied with the detergent,
particularly when using liquid detergent.
Refill packs of detergent
When purchasing detergent, buy refill
packs wherever possible. This helps
reduce the amount of waste packaging.
Colour run and dye removers/
dyes
Damage due to colour run/dye
removers.
Colour run and dye removers can
cause corrosion in the washing
machine.
Do not use colour run or dye
removers in this washing machine.
Dyes suitable for use in domestic
washing machines can be used.
However, please note that the salt used
in the dyeing process can cause
corrosion to stainless steel components
in the machine if you use dye frequently.
Always observe the manufacturer's
instructions carefully.
Fabric softeners and liquid
starch
Fabric softeners
make garments soft to handle and help
prevent static cling when tumble drying.
Fabric shapers
are synthetic starches and give an even
stiffer hold.
Starch
stiffens and gives body to items of
laundry, e.g. shirts, tablecloths and bed
linen.
40
Detergent
Detergent recommendations
The recommendations apply across the entire temperature range of the wash
programmes.
Miele UltraPhase
1 and 2
Miele capsules
Miele capsules
Miele capsules
Universal
detergent
Colour detergent
Detergent for
delicates and
woollens
Special-purpose
detergent
ECO 40-60
Cottons
Minimum iron
Delicates
Woollens
QuickPowerWash
Express 20
1
Shirts
Drain/Spin
recommended Specialist detergents (e.g. WoolCare)
1
Liquid detergent Fabric care (e.g. fabric softener)
2
Powder detergent Additive (e.g. booster)
41
Replacing the TwinDos cartridge
1. An empty cartridge for compartment
1 is indicated by the Twin Dos whites
sensor flashing at the start of the
programme.
2. An empty cartridge for compartment
2 is indicated by the TwinDos
colours sensor flashing at the start of
the programme.
Preparing the cartridge
Remove the cover cap from the
cartridge.
or
Remove the film seal from the
cartridge completely.
Risk of damage from film seal
If the film seal is not removed
completely, leaks can occur in the
TwinDos system.
Remove the film seal from the
suction port on the cartridge
completely before inserting the new
cartridge.
Replacing the cartridge
Switch on the washing machine.
To release the lock, press the yellow
button above the cartridge.
Pull out the cartridge.
Insert a new cartridge.
Touch the flashing sensor.
The counter is set to 0.
42
Cleaning and care
External casing and fascia panel
Risk of electric shock!
Mains voltage is present when the
washing machine is switched off.
Disconnect the machine from the
electricity supply before cleaning or
maintenance.
Risk of damage due to ingress of
water.
The pressure of a water jet can cause
water to get into the washing
machine, resulting in damage to
components.
Do not spray the washing machine
with a water jet or high pressure
hose.
Clean the casing and control panel
with a mild cleaning agent or soap
and water and dry both with a soft
cloth.
The drum can be cleaned using a
suitable stainless steel cleaning agent
following the manufacturer's
instructions on the packaging.
Damage caused by cleaning
agents.
Solvent-based cleaning agents,
abrasive cleaners, glass cleaners or
multi-purpose cleaning agents can
cause damage to plastic surfaces and
other parts.
Do not use any of these cleaning
agents.
Cleaning the detergent
dispenser drawer
Washing at low temperatures and the
use of liquid detergent can lead to a
build-up of bacteria in the detergent
dispenser drawer.
Clean the entire drawer at regular
intervals for hygiene reasons, even if
you are using the TwinDos system
exclusively.
Removing the detergent dispenser
drawer
Pull out the detergent dispenser
drawer until a resistance is felt. Press
down the release button and at the
same time pull the drawer right out of
the machine.
Clean the detergent drawer with
warm water.
43
Cleaning and care
Cleaning the siphon and the /
compartment channel
Liquid starch results in clogging. If
clogged, the siphon in the /
compartment will not work and
the compartment can overflow.
Clean the siphon particularly
thoroughly after using liquid starch a
few times.
1. Remove the siphon from the
compartment and clean under
warm running water. Clean the
siphon tube in the same way.
2. Refit the siphon.
Clean the fabric softener channel
using a brush and warm water.
Cleaning the detergent dispenser
drawer housing
Use a bottle brush to remove
detergent residues and limescale
from the jets inside the detergent
dispenser drawer compartment.
Replace the detergent dispenser
drawer.
Useful tip: To assist drying, leave the
detergent dispenser drawer slightly
open.
44
Cleaning and care
Hygiene info
(Cleaning the drum)
Washing at low temperatures and/or
using liquid detergent can cause
bacteria and unpleasant odours to build
up in the washing machine. Use the
Cottons 90°C programme to clean the
washing machine. Clean the drum no
later than the point at which the
indicator light and light up in the time
display.
Cleaning the water inlet filter
The washing machine has 2 filters to
protect the inlet valve. Check these
filters every 6 months or so. Perform
this check more often if there are
frequent interruptions to the external
water supply.
Cleaning the filter in the inlet hose
First turn off the tap.
Unscrew the inlet hose.
Remove the rubber seal 1 from the
recess.
Using pointed pliers, take hold of the
plastic filter bar 2 and remove the
plastic filter.
Clean the filter and the seal.
Reassemble the filter and seal in the
reverse order and reconnect the hose.
Cleaning the filter in the inlet valve
Using pliers, carefully loosen the
ribbed plastic nut (seal) on the inlet
valve and unscrew it.
Use pointed pliers to withdraw the
plastic filter by the bar (see
illustration).
Clean the filter and the plastic nut
(seal).
Put the filter and plastic nut (seal)
back in the reverse order and
reconnect the hose.
The filters must be put back in place
after cleaning.
Turn on the tap.
Make sure there is no water leaking
from the connections.
45
Cleaning and care
TwinDos maintenance
Damage resulting from dried
laundry detergent.
If the system has not been used for a
long time (more than two months),
detergent in the hoses can become
viscous or dry out. The hoses can
become blocked and would then
need to be cleaned by a service
technician.
Clean the TwinDos system.
To clean the system, you need a
“TwinDosCare” cleaning cartridge.
These are available from
shop.miele.com.
The washing machine has a cleaning
programme for the TwinDos system.
Running the cleaning programme will
clean the hoses inside the washing
machine.
Starting the maintenance programme
The maintenance programme can be
started for compartment and
compartment using the
programmable function.
Accessing the programming level
Before you begin, ensure the following:
- The washing machine is switched on
(the programme selector is pointing to
a wash programme).
- The washing machine door is open.
Touch the Start/Add laundry sensor
and hold it down while carrying out
steps and .
Close the washing machine door.
Wait until the Start/Add laundry sensor
lights up constantly...
...and then release the Start/Add
laundry sensor.
After approx. four seconds, will light
up in the time display.
Touch the or sensor until
appears in the time display.
Confirm with the Start/Add laundry
sensor.
will light up in the time display.
Touch the sensor.
will light up in the time display.
Confirm with the Start/Add laundry
sensor.
will flash in the time display.
Push the cleaning cartridge into
compartment.
Confirm with the Start/Add laundry
sensor.
Compartment is cleaned.
Useful tip: To clean compartment ,
proceed in the same way as with
compartment , but press the
sensor twice in step . will light
up in the time display.
Cleaning the compartment
Detergent residue can cause clogging.
Use a damp cloth to clean the
compartment interior when you
change the cartridges.
46
Problem solving guide
Many malfunctions and faults can be easily remedied. You can save time and
money in many cases, as you do not need to contact Customer Service.
More information to help you remedy faults yourself can be found at
www.miele.com.au/support/customer-assistance or
www.miele.co.nz/support/customer-assistance.
The programme does not start
Problem Possible cause and remedy
The control field remains
dark.
The washing machine has an automatic safety lock.
The washing machine can only be started within
60seconds of the last operational step.
Touch the sensor control.
You then have another 60 seconds in which to start
the wash programme.
There is no power to the washing machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the circuit breaker has tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine back on by turning the
programme selector.
and alternately
appear in the time
display.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact Miele.
After the appliance is
switched on, appears
in the time display.
An update is available for the washing machine. See
“Programmable functions – RemoteUpdate” for
more information.
47
Problem solving guide
The programme is cancelled and a fault indicator light lights up in
the control panel.
Problem Possible cause and remedy
The fault indicator light
lights up, and
appear alternately in the
time display and the
buzzer sounds.
The water outlet is blocked or restricted.
The drain hose has been fixed too high.
Clean the drain filter and the pump.
The maximum drain height is 1m.
The fault indicator light
lights up, and
appear alternately in the
time display and the
buzzer sounds.
The water inlet is blocked or restricted.
Check whether the tap is turned on properly.
Check whether the inlet hose is kinked.
Check whether there is sufficient water pressure.
The filter in the water inlet is blocked.
Clean the filter.
The fault indicator light
lights up, and
appear alternately in the
time display and the
buzzer sounds.
The water protection system has reacted.
Turn off the tap.
Call Miele.
and appear
alternately in the time
display and the buzzer
sounds.
There is a fault.
Disconnect the washing machine from the
electricity supply. Switch off at the wall and
withdraw the plug from the socket, or switch off the
mains circuit breaker.
Wait at least 2minutes before reconnecting the
washing machine to the electricity supply.
Then switch the washing machine on again.
Restart the programme.
If the fault message appears again, contact Miele.
During the programme, a symbol appears in the time display
Message Possible cause and remedy
lights up The programme selector was moved to a different
position after the programme had started.
Turn the programme selector back to the original
position.
lights up briefly in
the time display when a
programme is selected.
The washing machine is indicating that it is
networked.
48
Problem solving guide
Message Possible cause and remedy
lights up in the time
display when the
MobileStart
programme is
selected.
The remote control function is switched off.
Activate the remote control programmable
function to operate the washing machine via the
App.
lights up in the time
display when the
MobileStart
programme is
selected.
The washing machine is networked and can be
operated via the App.
lights up in the time
display when the
MobileStart
programme is
selected.
Miele@home is not set up.
Network the washing machine; see “Before using for
the first time – 2. Setting up Miele@home”.
lights up in the time
display when the
washing machine is
switched on.
Miele@home is not available.
Switch off the washing machine.
Then switch the washing machine on again.
If appears again, contact Customer Service.
The washing machine can continue to be used.
Touch the illuminated sensor control.
At the end of the programme, an indicator light lights up in the
control panel
Problem Possible cause and remedy
The indicator light
lights up.
Excessive foam has built up during washing.
Use less detergent next time and follow the
manufacturer's instructions on dosage given on the
packaging.
The indicator light
lights up and appears
in the time display.
A wash programme using a temperature above 60°C
has not been run for a long time.
Run the Cottons90°C programme using Miele
IntenseClean machine cleaner or a universal powder
detergent.
This will clean the washing machine and prevent a
build-up of bacteria and odours.
49
Problem solving guide
Problem Possible cause and remedy
and alternately
appear in the time
display.
The Pre-ironing Extra which runs at the end of the
programme could not be carried out properly.
Check whether the washing machine is aligned
correctly (see "Installation – Levelling the
machine").
Check whether the maximum drain height of 1m has
been exceeded.
If the fault message appears again, contact Miele.
The washing machine can still be used, but without
the Pre-ironing Extra.
Messages or faults with the TwinDos system
Problem Possible cause and remedy
The Twin Dos
whitessensor flashes.
The UltraPhase1 cartridge is empty.
Replace the UltraPhase1 cartridge while the
washing machine is switched on.
The TwinDos
colourssensor flashes.
The UltraPhase2 cartridge is empty.
Replace the UltraPhase2 cartridge while the
washing machine is switched on.
The indicator light
lights up and appears
in the time display.
TwinDos has not been used for a long time. It is
possible that detergent has dried inside the hoses.
Immediately carry out the TwinDos maintenance
programme as described in "Cleaning and care –
TwinDos maintenance".
No detergent was
dispensed during the
main wash.
TwinDos was not activated.
Touch the Twin Dos whites or TwinDos colours
sensor before running the next programme.
TwinDos is activated.
The detergent was not dispensed even though the
Twin Dos whites or TwinDos colours sensor was
activated.
Start another programme with TwinDos dispensing.
If detergent is still not dispensed, call Miele.
50
Problem solving guide
Problem Possible cause and remedy
A new detergent
cartridge has been
inserted, but the
cartridge is identified as
empty when the
machine is switched on.
The washing machine was switched off when the
detergent cartridge was replaced.
Switch on the washing machine.
Remove the detergent cartridge and then reinsert it
into the compartment.
The counter is set to 0.
General problems with the washing machine
Problem Possible cause and remedy
The machine shakes
during the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
the laundry is still wet.
The machine detected an imbalance during the final
spin and reduced the spin speed automatically.
Include both large and small items in the load as this
will give better distribution.
The pump makes
strange noises.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
Large amounts of
detergent residue
remain in the detergent
dispenser drawer.
The water pressure is too low.
Clean the water inlet filter.
Please note that the water pressure must be at least
100kPa (1bar).
Powder detergent used in conjunction with water
softeners tends to become sticky.
Clean the detergent dispenser drawer and, in the
future, add washing powder to the dispensing
drawer first, and then add the water softener.
Fabric softener is not
completely dispensed or
too much water remains
in the compartment.
The siphon tube is not correctly positioned, or is
clogged up.
Clean the siphon (see “Cleaning and care - Cleaning
the detergent dispenser drawer”).
At the end of the
programme there is still
liquid in the capsule.
The small pipe in the detergent dispenser drawer
onto which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault.
For technical reasons, a small amount of water will
remain in the capsule.
51
Problem solving guide
Problem Possible cause and remedy
There is water next to
the capsule in the fabric
softener compartment.
The sensor was not activated.
Make sure that you remember to activate the
sensor the next time you insert a capsule.
An empty capsule was not removed at the end of the
last wash programme.
Remove and dispose of the empty capsule at the
end of each programme.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
The washing machine
smells.
The indicator light lighting up and appearing in the
time display was ignored. A wash programme using a
temperature above 60°C has not been run for a long
time.
In order to prevent bacteria and unpleasant odours
building up in the washing machine, run the Cottons
90°C programme using Miele IntenseClean
machine cleaner or a universal powder detergent.
The detergent dispenser drawer was left closed after
washing.
Leave the detergent dispenser drawer slightly open
to allow it to dry.
An unsatisfactory wash result
Problem Possible cause and remedy
Liquid detergent does
not give the required
result.
Liquid detergents usually contain no bleaching agents.
They do not remove fruit, coffee and tea stains.
Use the Miele 2 Phase System. The targeted
addition of UltraPhase 2 during the wash process
removes stains effectively.
Use a general purpose powder detergent containing
a bleaching agent.
Grey, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used to break
down the particles of grease in heavily soiled laundry.
Use more detergent or liquid detergent.
Before washing the next load, run a Cottons 60°C
programme with powder detergent but without a
load.
52
Problem solving guide
Problem Possible cause and remedy
White residues which
look like powder
detergent are seen on
dark textiles after
washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush once
the laundry is dry.
Wash dark textiles using a detergent which does not
contain zeolites. Liquid detergents usually do not
contain zeolites.
Use the Dark garments/Denim programme.
The door will not open
Problem Possible cause and remedy
The door cannot be
pulled open during a
programme.
The drum is locked during a programme.
Follow the instructions in "5. Starting the
programme – Adding laundry during a programme
sequence".
The door will not open
after the Freshen
upprogramme has
finished.
The Freshen upprogramme has been started multiple
times in succession. Steam application has caused
the temperature inside the drum to rise above 55°C.
The door is locked to protect against scalding.
Wait a few minutes until the temperature in the
drum has dropped.
After the programme is
cancelled, flashing bars
......... appear
in the time display.
For safety reasons, the door cannot be opened if the
suds temperature is higher than 55°C.
Wait until the temperature in the drum has
decreased and the bars have stopped flashing in the
display.
and alternately
appear in the time
display.
The door lock has jammed.
Call Miele.
53
Problem solving guide
Opening the door in the event
of a blocked drain outlet and/or
power cut
Switch off the washing machine.
Open the access panel for the drain
pump.
Blocked drain outlet
If the drain outlet is blocked, a larger
quantity of water can remain in the
washing machine.
Risk of scalding due to hot suds.
Escaping suds will be hot if laundry
has been washed at high
temperatures!
Carefully allow all suds to drain off.
Procedure for draining the machine
When removing the drain filter, do
not remove it completely.
Place a suitable container under the
access panel, e.g. a universal oven tray.
Slowly and carefully unscrew the
filters until water runs out. Be careful
not to release too much water at
once. If the flow of water is too
strong, some water can seep into the
machine base and activate the water
protection system. This will prevent
the machine from functioning.
To interrupt the flow of water, tighten
the filters again.
Once the flow of water ceases:
Remove the filters completely.
54
Problem solving guide
Clean the filters thoroughly.
Remove any foreign objects (e.g.
buttons, coins etc.) and clean the
interior. Turn the impellers by hand to
check that they rotate freely.
Replace the filters correctly (on the
right and left) and tighten them.
Close the access panel for the drain
pump.
Risk of water damage.
Make sure the drain filters are
securely tightened. Otherwise there
is a risk of water leakage during use.
Replace the drain filters correctly and
tighten them securely.
Close the access panel for the drain
pump.
Opening the door
Danger of injury due to rotating
drum!
Reaching into a moving drum is
extremely dangerous. Danger of
injury!
Always make sure that the drum is
stationary before reaching in to
remove laundry.
Use a screwdriver to unlock the door
of the machine as shown.
Pull open the door.
55
Service
You can find information on how to
remedy faults yourself at
www.miele.com.au/support/
customer-assistance or
www.miele.co.nz/support/customer-
assistance and about Miele spare
parts at www.miele.com.au/service or
www.miele.co.nz/service.
Contact in case of fault
In the event of any faults which you
cannot remedy yourself, please contact
Miele.
You can book a Miele customer service
call-out online at www.miele.com.au/
service or www.miele.co.nz/service.
Contact information for Miele can be
found at the end of this booklet.
Please quote the model and serial
number of your appliance when
contacting Miele. This information can
be found on the data plate.
The data plate is found above the
porthole glass when the door is opened.
Optional accessories
Products specially tailored to your
washing machine – such as detergent,
fabric care products, additives,
appliance care products and
accessories – are available from the
Miele online shop and Miele Customer
Service.
You can access the Miele online shop
via the following QR code:
Warranty
The manufacturer's warranty for this
appliance is 2years.
For further information, please refer to
your warranty booklet.
56
Installation
*INSTALLATION*
Front view
a
Inlet hose (tested to withstand
pressures up to 7000kPa)
b
Electrical connection
c
Flexible drain hose (with detachable
swivel elbow)
d
Control panel
e
Detergent dispenser drawer
f
Door
g
Access to filters, pumps and
emergency release
h
Access panel for TwinDos cartridges
i
Four height-adjustable feet
57
Installation
*INSTALLATION*
Rear view
a
Drain hose
b
Transport clips for inlet and drain
hoses and mains connection cable
c
Electrical connection
d
Protruding lid for holding when
moving the machine
e
Inlet hose (tested to withstand
pressures up to 7000kPa)
f
Safety caps for transit bars
g
Transport clips for inlet and drain
hoses and for storing transit bars
when not in use
58
Installation
*INSTALLATION*
Installation surface
A concrete floor is the most suitable
installation surface. It is far less prone to
vibration during the spin cycle than
wooden floorboards or a carpeted
surface.
Please note:
The machine must be level and
securely positioned.
To avoid vibrations during spinning,
the machine should not be installed
on soft floor coverings.
If installing on a wooden joist floor:
Install the machine on a plywood
base (at least 59x52x3cm). The
base should span several joists and
be bolted to the joists and not only to
the floorboards. Check for the
presence of pipes and cables first.
Useful tip: If possible, install the
machine in a corner. This is usually the
most stable part of the floor.
Transporting the washing
machine to its installation site
Danger of injury due to
unsecured lid.
Make sure the fixings at the back of
the lid are secure. They may become
brittle due to external circumstances.
There is a danger of the lid being
pulled off when carrying the
appliance.
Before carrying the appliance, check
that the lid is secure where it
protrudes at the back.
Carry the washing machine by the
front feet and by the lid where it
protrudes at the back of the
appliance.
Removing the transit bars
Removing the transit bars
Remove the left-hand transit bar first,
followed by the right-hand transit bar.
3
2
1
Push the cover out.
Using the spanner supplied, turn the
transit bar 90°.
Then pull the transit bar out.
Remove the right-hand transit bar in
the same way.
59
Installation
*INSTALLATION*
Covering the holes
Risk of injury from sharp edges!
There is a risk of injury from reaching
into holes that are not covered.
After removing the transit bars, cover
the exposed holes.
Press the covers firmly shut until they
click into place.
Securing the transit bars
Secure the transit bars to the rear
panel of the washing machine. Make
sure that the top retainer is located
above the holder.
Fitting the transit bars
Opening the flaps
Push against the catch with a pointed
object, e.g. a narrow screwdriver.
The flap will open.
Fitting the transit bars
Install the transit bars in reverse order
to their removal.
Useful tip: If you lift the drum slightly,
the transit bars can be pushed in more
easily.
60
Installation
*INSTALLATION*
Levelling the machine
The washing machine must stand
perfectly level on all four feet to ensure
safe and proper operation.
Incorrect installation may increase
electricity and water consumption and
may cause the machine to move about.
Screwing out and adjusting the feet
The four adjustable screw feet are used
for levelling the washing machine. All
four feet are screwed in when the
appliance is delivered.
Using the spanner supplied, turn
counter nut 2 in a clockwise direction.
Then turn counter nut 2 together with
foot 1 to unscrew.
Use a spirit level to check that the
washing machine is standing level.
Hold foot 1 securely with a pipe
wrench. Turn counter nut 2 again
using the spanner supplied until it sits
firmly up against the housing.
Risk of damage due to incorrectly
aligned washing machine.
There is a danger of the washing
machine moving about if the feet are
not secured.
Turn all four counter nuts for the feet
until they sit firmly up against the
housing. Please also check this for
the feet which did not need
adjustment.
61
Installation
*INSTALLATION*
Additional installation requirements
Installing under a continuous worktop
Risk of electric shock due to
exposed cables.
There is a risk of coming into contact
with live parts while the lid is
removed.
Do not remove the washing machine
lid.
This washing machine (with lid intact)
can be pushed under a worktop if there
is space to do so.
Washer and dryer stack
A Miele tumble dryer can be stacked
with the washing machine. The
appropriate “WTV” stacking kit* to
match your tumble dryer is required.
All parts marked * are available from
Miele.
Please note:
a = at least 2cm
b = WTV without drawer: 172cm
WTV with drawer: 181cm
c = 65 cm
62
Installation
*INSTALLATION*
The Miele water protection
system
The Miele water protection system
protects all parts of the washing
machine and surrounds from water
damage.
The system consists of three main
components:
- the inlet hose
- the electronic unit and drainage and
overflow protection
- the drain hose
Inlet hose
- Protection against bursting
The inlet hose is tested to withstand
pressures up to 7000kPa.
Electronic unit and machine housing
- Sump: any leaking water from the
washing machine is collected in the
floor tray. There is a float switch to
close the water intake valve. The
water inlet is shut off and any water
inside the suds container is drained
away.
- Leak protection: any leaking water that
is not collected in the sump is
detected. The water inlet is shut off
and any water inside the suds
container is drained away.
- Overflow protection: this prevents the
washing machine from taking in too
much water and overflowing. If the
water level exceeds a certain level, the
drain pump switches on and pumps
the excess water away in a controlled
way.
Drain hose
The drain hose is protected by a
ventilation system which prevents the
washing machine from being emptied
completely.
63
Installation
*INSTALLATION*
Connection to the water supply
Health risk and risk of damage
due to contaminated mains water.
The quality of the water used must
correspond to the drinking water
specification of the country in which
the washing machine is being
operated.
Always connect the washing machine
to potable water.
The washing machine must be
connected to a mains water supply in
accordance with current local and
national safety regulations.
The water connection pressure needs to
be between 100kPa (1 bar) and
1000kPa (10 bar). If the water
connection pressure exceeds 1000kPa,
a pressure reducing valve must be
installed.
A tap with a ¾inch threaded union is
required for the connection. If this is not
available, only a qualified plumber may
connect the washing machine to the
mains water supply.
The washing machine is not suitable
for connection to a hot water supply.
Connecting the water inlet hose
Screw the water inlet hose with the
nut onto the thread of the tap.
Slowly turn on the tap and check the
connection for leaks.
Correct the position of the seal and
screw thread if necessary.
Maintenance
Only use a genuine Miele hose should
you ever need a replacement. These are
tested to withstand pressures up to
7000kPa.
A filter is located in the open end
of the inlet hose and another in the
intake point to protect the inlet valve.
The filters must remain in place, and
be replaced after cleaning.
64
Installation
*INSTALLATION*
Drainage
The suds are drained through a drain
pump with a 1m high delivery head. For
the water to drain freely, the hose must
be free of kinks.
If required, the hose can be extended to
a length of up to 5m. The necessary
parts can be ordered from Miele
(depending on country).
For a delivery head of more than 1m (up
to a max. of 1.8m), a replacement drain
pump will need to be fitted. Please
contact Miele for advice.
For a delivery head of 1.8m, the hose
can be extended to a length of up to
2.5m. The necessary parts can be
ordered from Miele (depending on
country).
Hanging the drain hose in a sink or
basin
If drainage is via the sink, rapid
drainage must be guaranteed.
Otherwise there is a risk of flooding or
backsiphonage into the washing
machine.
Useful tip: To prevent the drain hose
from slipping, use the enclosed elbow.
Place the drain hose in the
elbow.
Hang the drain hose over the sink.
Secure the elbow from slipping using
a strap and the eyelet.
65
Installation
*INSTALLATION*
Drain adapter
Miele offers a drain adapter for
connection to a plastic drain pipe or sink
as an optional accessory. The drain
adapter offers the option of connecting
only the washing machine or the
washing machine together with the
tumble dryer.
Connecting to the plastic drain pipe
The drain adapter fits onto a standpipe
with a diameter of DN40 or DN50.
The maximum delivery head of the
washing machine is 1m. The length of
the drain hose must not exceed 2.5m.
Useful tip: The sealing ring supplied
with the drain adapter must not be
used.
Insert the drain adapter in the plastic
drain pipe.
Connecting to the sink
It is possible to connect to a sink drain
outlet using a 1¹/₂" thread.
Useful tip: Ensure that the seal is
inserted in the adapter.
1. 2.
Insert the seal in the drain adapter.
Screw the adapter onto the sink drain
outlet.
66
Installation
*INSTALLATION*
Connecting the hoses to the drain
adapter
5
4
3
2
1
a
Drain adapter
b
Hose clip
c
Washing machine drain hose
d
Hose clip
e
Tumble dryer drain hose
Connect the hoses to the drain
adapter as shown in the image.
Secure the hoses with hose clips.
Routing the drain hose to a floor drain
(gully)
Useful tip: The maximum drain length is
5m.
Place the drain hose on the floor
drain.
If necessary, secure the hose to
prevent it from slipping.
67
Installation
*INSTALLATION*
Electrical connection
The washing machine is supplied with a
mains cable with moulded plug ready
for connection to a switched socket.
The socket should be easily accessible
after the machine has been installed. If
the switch is not accessible after
installation, an additional means of
disconnection must be provided for all
poles.
Risk of fire from overheating!
Connecting the washing machine to
a multi-socket plug adapter or to an
extension lead can overload the
cable.
Do not use an extension lead or
multi-socket plug adapter.
All electrical work must be carried out
by a suitably qualified and competent
person, in strict accordance with
national and local safety regulations.
For extra safety, it is advisable to install
a suitable residual current device (RCD)
with a trip current of 30mA. Ensure
power is not supplied to the appliance
until after the installation has been
completed.
If the mains connection cable is
damaged, it must only be replaced with
a specific mains connection cable of the
same type (available from Miele). For
safety reasons, such replacement may
only be carried out by a suitably
qualified and competent technician or
by a Miele authorised service
technician, in order to avoid a hazard.
The data plate indicates the nominal
power consumption and the appropriate
fuse rating. Compare this information
with the data of the on-site electrical
connection.
If in any doubt, consult a qualified
electrician.
Temporary or permanent operation with
a self-sufficient or non-mains
synchronous energy supply system (e.g.
isolated networks, back-up systems) is
possible. A requirement for the
operation is that the energy supply
system complies with all current local
and national requirements that apply to
stand-alone, solar and/or battery
systems.
The protective measures provided in the
domestic installation and in this Miele
product must also be assured in their
function and operation in isolated
operation or in non-mains synchronous
operation, or replaced with equivalent
measures in the installation.
68
Consumption data
Programmes Load Energy Water Duration Temperature
1
Residual
moisture Speed
kg kWh Litres h:min °C % rpm
Cottons 60 9.0 1.450 65.0 2:29 55 53.00 1400
20 9.0 0.450 75.0 2:55 20 53.00 1400
Minimum iron 30 4.0 0.600 57.0 1:59 30 30.00 1200
Express 20
2
40 3.5 0.330 30.0 0:20 26 60.00 1200
Woollens 30 2.0 0.230 35.0 0:39 30 40.00 1200
QuickPowerWash 40 4.0 0.580 40.0 0:49 40 60.00 1400
1
Maximum laundry temperature reached in main wash.
2
ShortExtra activated
Information for customers:
Consumption data can vary from the nominal values listed depending on water pressure, water hardness, water inlet temperature, room
temperature, type and volume of load, fluctuations in the electricity supply and any Extras selected.
69
Technical data
Height 850mm
Width 596mm
Depth 643mm
Depth with door open 1077mm
Height for building under 850mm
Width for building under 600mm
Weight Approx. 90kg
Capacity 9.0kg dry laundry
Supply voltage See data plate
Rated load See data plate
Fuse rating See data plate
Consumption data See "Consumption data"
Minimum water flow pressure 100 kPa (1 bar)
Maximum water flow pressure 1000 kPa (10 bar)
Water inlet hose length 1.60 m
Drain hose length 1.50 m
Mains connection cable length 2.00 m
Drain pump head height max. 1.00 m
Drain pump length max. 5.00 m
LEDs Class 1
Test certifications awarded See data plate
Power consumption when switched off 0.30W
Networked standby 0.60W
Frequency band 2.4000GHz–2.4835GHz
Maximum transmission power <100mW
70
Programmable functions
The programmable functions are used
to alter the machine's electronics to
suit changing requirements.
Programmable functions can be
altered at any time.
Programming is carried out in 8 steps
(, , ... ) using sensors.
Accessing the programming level
Before you begin, ensure the following:
- The washing machine is switched on
(the programme selector is pointing to
a wash programme).
- The washing machine door is open.
Touch the Start/Add laundry sensor
and hold it down during step .
Close the washing machine door.
Wait until the Start/Add laundry sensor
lights up constantly ...
... and then release the Start/Add
laundry sensor.
After approx. four seconds, will light
up in the time display.
Choosing and selecting
programmable functions
The number of the programmable
function will appear in the display as
and a number: e.g. .
Touch the or sensor to scroll to
the next or previous programmable
function:
Programmable functions
Buzzer duration
Buzzer
Keypad tone
PIN Code
Control panel switch-off status
Memory
Longer pre-wash Cottons
Gentle action
Reduce temperature
Maximum rinse level
Suds cooling
Anti-crease
Low water pressure
Backlight brightness dimmed
TwinDos
Dosage quantity UltraPhase 1
Dosage quantity UltraPhase 2
TwinDos maintenance
Degree of soiling
Operating hours
Factory default setting
Remote control
SmartGrid
RemoteUpdate
Confirm the selected programmable
function by touching theStart/Add
laundry sensor.
71
Programmable functions
Editing and saving the
programmable function
You can either switch a programmable
function on or off or select different
options.
Touch the or sensor to switch
the programmable function on/off or
to select an option:
Programmable function
Available options
–
Confirm the chosen selection with
the Start/Add laundry sensor.
The number of the programmable
function, e.g. , will light up again.
Exiting the programming level
Turn the programme selector to .
The settings have been changed. You
can alter the settings again at any time.
Buzzer duration
The buzzer sounds to let you know the
programme has finished. You can
decide how long the buzzer should
sound for.
Options
= The buzzer sounds 3times at
the end of the programme.
= The buzzer sounds until the
washing machine switches off
automatically (max. 1hour).
Buzzer
The buzzer sounds to let you know the
programme has finished.
Options
= Buzzer is deactivated
= Buzzer is set to normal
= Buzzer is set to loud
Keypad tone
Each touch of a sensor is confirmed
with an audible tone.
72
Programmable functions
Options
= Keypad tone is switched off
= Keypad tone is set to normal
volume
= Keypad tone is set to loud
volume
PIN Code
The PIN code prevents the washing
machine being used without your
knowledge.
When the code has been activated, you
have to enter a code after switching the
washing machine on. Otherwise the
washing machine cannot be operated.
Options
= PIN code is switched off
= PIN code is switched on
Using the washing machine with a PIN
code
The code is 125 and cannot be altered.
Switch on the washing machine.
appears in the time display and
the and sensors light up.
Touch the sensor.
appears in the time display.
Confirm the number with the Start/
Stop sensor.
The first number was saved and you can
now enter the second number using the
and sensors.
Enter the second and third numbers
and confirm the numbers with the
Start/Add laundry sensor.
The lock is released and a wash
programme can now be selected and
started.
Control panel standby
status
To save energy the time display and
sensors will go out after 10minutes,
and only the Start/Add laundry sensor
will flash slowly.
Options
= Off
The time display and sensors
will remain lit up while the
washing machine is switched
on
= On
The time display and sensors
will switch off after 10minutes
if the programme is started.
However, the time display and
sensors will remain lit up for
10minutes after a Delay start
time has elapsed, after the end
of a programme, or at the end
of the Anti-crease phase.
Memory
The washing machine will save the last
settings (temperature, spin speed and
some of the Extras) selected for a
programme after the programme has
started.
When the programme is chosen again,
the saved settings will appear in the
display.
Options
= Memory is switched off
= Memory is switched on
73
Programmable functions
Longer pre-wash Cottons
If you require a longer pre-wash you
can extend the pre-wash time.
Options
= No increase in the pre-wash
time
= + 6minutes increase in the
pre-wash time
= + 9minutes increase in the
pre-wash time
= + 12minutes increase in the
pre-wash time
Gentle action
With gentle action activated, drum
agitation is reduced. In this way, lightly
soiled items can be washed more
gently.
Gentle action can be activated for the
Cottons and the Minimum iron
programmes.
Options
= Gentle action is switched off
= Gentle action is switched on
Reduce temperature
At high altitudes water has a lower
boiling point. Miele recommends
activating the Reduce temperature
setting at altitudes of or above
2000m to prevent water from boiling.
The max. temperature is reduced to
80°C, even if a higher temperature is
selected.
Options
= The Reduce temperature
setting is switched off
= The Reduce temperature
setting is switched on
Maximum rinse level
The water level in the rinse can be
permanently set to the highest value.
This function is important for allergy
sufferers as it achieves excellent rinse
results. The water consumption will be
increased.
Options
= Maximum rinse level is
switched off
= Maximum rinse level is
switched on
Suds cooling
When this is activated, additional
water flows into the drum at the end of
the main wash to cool the suds down.
Hot suds can damage plastic drainage
pipes.
Suds cooling takes place when a
Cottons programme with a temperature
of 70°C or higher is selected.
Suds cooling should be activated:
- to prevent the danger of scalding if the
drain hose is hooked over the edge of
a laundry tub or trough.
- where the drainage pipes are rated
less than 70°C.
Options
= Suds cooling is switched off
= Suds cooling is switched on
74
Programmable functions
Low water pressure
If the water pressure is below 100kPa
(1bar), the washing machine cancels
the programme and the fault
message appears.
If the water pressure cannot be
increased, activating this function will
prevent the programme from being
cancelled.
Options
= Low water pressure is switched
off
= Low water pressure is switched
on
Anti-crease
The Anti-crease function helps prevent
creasing if laundry is not going to be
removed immediately after the end of
the programme.
At the end of the programme, the drum
continues to turn at intervals for up to
30min. The door can be opened at any
time during the Anti-crease phase.
Options
= The Anti-crease function is
switched off
= The Anti-crease function is
switched on
Backlight brightness
dimmed
The brightness of the dimmed sensors
in the control panel can be selected at
seven different levels.
It will change as soon as a different
setting is chosen.
Options
= darkest level
= brightest level
TwinDos
You can switch TwinDos on or off. The
Twin Dos whites or TwinDos colours
sensor lights up dimly when a wash
programme is selected or the sensors
are switched off.
Options
= TwinDos is switched off
= TwinDos is switched on
UltraPhase1 dispensing
quantity
The dispensing quantity is preset to
46ml at the factory (water hardness
level I).
You can adjust the dispensing quantity
using this programmable function.
The set millilitres appear in the time
display. You can use the sensor to
increase the dispensing quantity and
the sensor to reduce it.
UltraPhase2 dispensing
quantity
The dispensing quantity is preset to
36ml at the factory (water hardness
level I).
You can adjust the dispensing quantity
using this programmable function.
The set millilitres appear in the time
display. You can use the sensor to
increase the dispensing quantity and
the sensor to reduce it.
75
Programmable functions
TwinDos maintenance
The washing machine has a cleaning
programme for the TwinDos system.
Running the cleaning programme will
clean the hoses inside the washing
machine. When the indicator light
lights up and appears in the time
display, the washing machine must be
cleaned.
Refer to “Cleaning and care - TwinDos
maintenance” for information on how to
perform cleaning.
Options
= No cleaning
= Compartment cleaning
= Compartment cleaning
Degree of soiling
The quantity of detergent dispensed
via TwinDos and the quantity of water
required for rinsing depend on factors
including the degree of soiling.
Options
= Light
= Normal
= Heavy
Operating hours
You can read off how many hours the
washing machine has been in
operation for.
The total washing time is shown in the
time display in single digits. The
washing machine has been in operation
for 1234hours, for example. The figure
shown in the time display will start with
an followed by a, then a and after
this a and a. The letter is displayed
again after this.
factory default setting
All programmable functions except
operating hours are reset to the
factory default settings.
Options
= Go back (without reset to
factory default settings)
= Reset programmable functions
to the factory default settings
Network
The , and programmable
functions are only displayed if the
requirements for using Miele@home
have been met (see “Before using for
the first time - Miele@home”).
Remote control
You can use the Miele App to check
the status of your washing machine
from anywhere and start it remotely.
You can also control it remotely via the
MobileStart programme.
You can switch off the
programmable function if you do not
want to operate the washing machine
with your mobile device.
If the programmable function is not
switched on, the App can still be used
to cancel the programme.
Use the sensor to set a time period
within which you want to start the
washing machine and start the Delay
start function (“Delay start/
SmartStart”). The washing machine will
then start within the time period
76
Programmable functions
specified when it receives your signal. If
it has not received a start signal by the
latest start time set, the washing
machine will start automatically.
Options
= Remote control function is
switched off
= Remote control function is
switched on
SmartGrid (only functional
in selected countries)
You can set your washing machine to
start automatically based on an
external signal within a certain time
period.
If you have activated SmartGrid, the
sensor will have the new
“SmartStart” function instead of the
“Delay start” function.
Use the sensor to set a SmartStart
time period. The washing machine will
then start within the time period
specified by you when it receives an
external signal. If an external signal has
not been received by the latest start
time set, the washing machine will start
automatically (see “Delay start”).
Options
= SmartGrid is switched off
= SmartGrid is switched on
RemoteUpdate
The RemoteUpdate function is used for
updating the software in your washing
machine. If an update is available for
your washing machine, it will
automatically download it. Updates will
not be installed automatically. They
must be initiated manually.
If you do not install an update, you can
continue to use your washing machine
in the usual way. However, Miele
recommends installing updates.
Switching on/Switching off
The RemoteUpdate function is activated
as standard. Available updates will be
downloaded automatically but will only
be installed if you initiate the installation
manually. Deactivate RemoteUpdate if
you do not want any updates to be
downloaded automatically.
Options
= RemoteUpdate is deactivated
= RemoteUpdate is activated
Running a RemoteUpdate
Information about the content and
scope of an update is provided in the
Miele App.
The message will appear in the time
display if an update is available.
You can install the update immediately
or postpone this until later. When the
washing machine is switched on again,
you will be reminded about the update.
Deactivate RemoteUpdate if you do not
want to install any updates.
The update may take several minutes.
Please note the following information
about the RemoteUpdate function:
- You will only receive a message when
an update is available.
- Once an update has been installed, it
cannot be undone.
77
Programmable functions
- Do not switch off the washing
machine during an update. Otherwise,
the update will be aborted and will not
be installed.
- Some software updates can only be
carried out by a Miele service
technician.
Starting the update
After the washing machine is switched
on, appears in the time display.
Touch the Start/Add laundry sensor.
starts to flash in the time display. The
update starts.
Bars in the time display show the
progress of the update:
= 0%
= 100%
Postponing the update
After the washing machine is switched
on, appears in the time display.
Touch the sensor.
The running time of the selected
programme appears in the time display.
The next time you switch on the
appliance, you will be prompted to start
the update again.
Switching off Wi-Fi
Turn the programme selector to the
MobileStart programme.
appears in the time display.
Touch and hold the sensor until
the countdown in the time display has
finished.
appears in the time display.
- The Wi-Fi is switched off.
- The Wi-Fi connection will be reset to
the factory setting.
The network configuration should be
reset whenever a washing machine is
being disposed of or sold, or if a used
washing machine is being put into
operation. This is the only way to
ensure that you have removed all
personal data and, in the case of the
latter, the previous owner can no
longer access the washing machine.
A new connection set-up has to be
carried out in order to use
Miele@home again.
Copyright and licences for the
communication module
For the purpose of operating and
controlling the communication module,
Miele uses proprietary or third-party
software that is not covered by open
source licensing terms. These items of
software/software components are
protected by copyright. The copyright
powers of Miele and third parties must
be respected.
In addition, the communication module
contains software components which
are distributed under open source
licensing terms. The open source
components contained in the appliance
along with the corresponding copyright
notices, copies of the licensing terms
valid at the time, and any further
information can be accessed locally via
IP using a web browser (http://<IP
address>/Licenses), where <IP
address> is the IP address of the
appliance. The liability and warranty
arrangements for the open source
78
Programmable functions
licences displayed in this location only
apply in relation to the respective rights
holders.
79
Miele Australia Pty. Ltd.
Miele New Zealand Limited
Miele Global Headquarters
Germany
Miele & Cie. KG
Carl-Miele-Straße 29
33332 Gütersloh
Federal Republic of Germany
IRD 98 463 631
8 College Hill
Freemans Bay, Auckland 1011
ACN 005 635 398
ABN 96 005 635 398
Level 4, 141 Camberwell Road
Hawthorn East, VIC 3123
0800 464 353 (0800 4 MIELE)
www.miele.co.nz
1300 464 353 (1300 4 MIELE)
www.miele.com.au
M.-Nr. 12 706 302 / 00 / 002en-AU, NZ
WWG 880
