OWNER’S MANUAL
A PROUD HERITAGE OF EXPERIENCE & QUALITY
732 South Racetrack Road, Henderson, NV 89015 | 1.800.777.8466 | [email protected] | www.vinotemp.com
EL-32COMM-SS
SINGLE-ZONE WINE COOLER
YOUR WINE
COOLER
This unit can be used for storage and/or service. The unit has a glass door and soft interior
light that you can use to display your wine .
SERVING WINES
Storing wines at the proper temperature is important. To preserve them as long as possible
wine should be stored at approximately 55° Fahrenheit. However, the chart below suggests
the optimal drinking temperature for the different styles of wine.
°C °F Wine Style
18 64 Full Bodied Red Wines, Shiraz
17 62 Tawny Port
15 59 Medium Bodied Red Wines
14 57 Amontillado Sherry
13 55 Light Bodied Red Wines
12 54 Full Bodied White Wines
11 52 Medium Bodied White Wines
10 50 Rosé, Light Bodied White Wines
9 48 Vintage Sparkling
8 46 Fino Sherry
7 45 Non Vintage Sparkling
SERVING WINES
2
!
!
!
IMPORTANT:
Complete your product registration today!
Visit product and warranty registration at:
https://www.vinotemp.com/extended-warranty/register-warranty
https://www.vinotemp.com/product-registration-form
For more information on warranty service and repair, please
refer to the appropriate section of your product literature.
For additional information about Vinotemp products,
visit www.vinotemp.com or call toll-free 1-800-777-8466
For more information on Prop 65, go to:
Please also fill out the Questionnaire below for a chance
to receive a FREE GIFT.
https://www.vinotemp.com/prop65
PRODUCT REGISTRATION
Purchase Confirmation
With the information you provide, we can confirm the date of purchase for your product.
The confirmation is of benefit to you, especially if your original proof of purchase is lost.
Product Registration
Completing this product registration is the only way to guarantee you will be notified
of substantive issues that arise concerning your product.
Become a Member of the Vinotemp
®
Family
Complete this product registration with your e-mail address and receive special
offers and updates on new products via e-mail.
3
GENERAL OPERATING INSTRUCTIONS
Remove all external and internal packaging from your appliance. Be sure that all parts have been
included before discarding any packaging materials. You may want to keep the box and packing
materials for use at a later date.
Upon receipt and inspection of unit, the supply cord must be replaced if it is damaged. Contact
Let the unit rest UNPLUGGED for 24 hours once you have it placed in your home.
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
-Save these instructions-
To register your product, visit:
http://www.vinotemp.com
Register your warranty within 10 days of receiving the unit.
Please be sure to retain your proof of purchase.
Protect Your Investment with an Extended Warranty!
Add a New Leaf extended warranty to your order, and have the security of knowing that if there should be a problem, even
years in the future, New Leaf will be there to assist! Usable for any Wine Cellar or other electronic device manufactured
by Vinotemp. Add this warranty to purchases made from vinotemp.com or other qualified venders. Warranty must be
registered within the first 10 days from original purchase.
Visit www.vinotemp.com to purchase.
4
TABLE OF CONTENTS
5
IMPORTANT SAFETY INSTRUCTIONS
.................................................................................
6
ELECTRICAL CONNECTION
.....................................................................................................
7
PARTS AND SPECIFICATIONS
................................................................................................
8
BOTTLE CAPACITY
.....................................................................................................................
9
INSTALLATION
.....................................................................................................................
10-11
OPERATING YOUR COOLER
.........................................
11-13
CARE AND MAINTENANCE
....................................................................................................
14
TROUBLESHOOTING
...............................................................................................................
15
TERMS OF SALE AND WARRANTY
.....................................................................................
16
SERVICE & IMPORTANT NOTICE
........................................................................................
24
WINE
............
..............
.......
IMPORTANT SAFETY INSTRUCTIONS
Do not operate this or any other appliance with a damaged cord.
Do not operate if housing is removed or damaged.
Exercise caution and use reasonable supervision when appliance is used near children. Never allow children to
operate, play with or crawl inside the appliance. Keep packing materials away from children.
Before performing any maintenance or cleaning, ensure that the unit is unplugged or that the power line is
disconnected.
Do not clean appliance with flammable fluids. Do not store or use gasoline or other flammable vapors and liquids
in the vicinity of this or any other appliance. The fumes can create a fire hazard orexplosion.
Exercise caution when moving and installing the unit. The cooler is heavy and may require two or more people
when moving the unit to prevent strain or injury.
To ensure proper ventilation for your appliance, the front of the unit must be completely unobstructed. Choose
a well-ventilated area with temperatures above 41 °F and below 100 °F.
Locate the unit away from direct sunlight and sources of heat (stove, heater, radiator, etc.). This unit is
intended for indoor use only and must be installed in an area protected from the elements.
Place the appliance on a solid, level surface.
Do not attempt to repair or replace any part of your appliance unless it is specifically recommended in this
manual. All other servicing should be referred to a qualified technician.
Connect to properly polarized outlets only. It is recommended that a separate circuit, serving only your
appliance be provided. Use receptacles that cannot be turned off by a switch or pull chain. Be sure that the plug
is fully inserted into the receptacle.
To protect against electric shock, do not immerse appliance, plug or cord in water or other liquids. Avoid locating
the unit in moist areas.
This appliance is designed to be built-in (fully-recessed) or freestanding.
Do not use this appliance for other than its intended purpose. For indoor, household use only.
Do not operate the unit with wet hands, while standing on a wet surface or while standing in water.
Do not use solvent-based cleaning agents or abrasives on the interior of the cooler. These cleaners may damage
or discolor the interior.
Keep fingers out of pinch point areas and be careful when closing doors if children are around.
This appliance is designed for storing and cooling wines. Do not store perishable food or medical products
within the unit.
When disposing of refrigerated appliances, special handling is often required. It is the consumer’s
responsibility to comply with federal and local regulations when disposing of this product.
Do not slide your
cooler into
p
lace.
WARNING: Risk of child entrapment and suffocation. Before you throw away this or an old unit, take off the door.
Leave the shelves in place, so that children may not easily climb inside.
Caution: flammable refrigerant used! When handing, moving and use of the refrigerator, make sure
to avoid either
damaging the refrigerant tubing, or increasing the risk of a leak.
wine
6
7
ELECTRICAL CONNECTION
For your protection, this unit is equipped witha3-conductor cord set that has a molded 3-prong
grounding-type plug, and should be used in combination withaproperly connected grounding-
type outlet.
•
Do not under any circumstances cut or remove the third ground prong from the power cord
supplied. For personal safety, this appliance must be properly grounded.
•
The cord should be secured behind the unit and not left exposed or dangling to prevent
accidental injury.
•
A standard electrical supply (115V AC only, 60Hz, 15A), properly grounded in accordance
with the National Electrical Code and local codes and ordinances, is required.
•
Never unplug the unit by pulling the power cord. To disconnect the appliance, always grip
the plug firmly and pull straight out from the wall outlet. When moving the unit, be careful
not to damage the power cord.
•
The unit should always be plugged into its own individual electrical outlet withavoltage
rating that matches the rating label on the unit.
Extension Cord
CAUTION : It is strongly recommended that you do not use an
adapter or an
extension cord with this unit.
PARTS AND SPECIFICATIONS
!
8
MODEL No.
EL-32COMM-SS
①
Stainless steel glass door
② Cabinet
③ Stainless steel handle
④
Tempered Glass Door
⑤
Control panel
⑥
Shelves
⑦
Ventilator
⑧
Leveling legs
*Note: EL-32COMM-SS bottle storage capacity is based on a standard 750ml wine bottles. Storing large
and/or oddly shaped bottles (including champagne and sparkling wine bottles) will decrease the bottle
capacity of the wine cooler.
①
②
③
④
⑦
⑧
Voltage AC 115V
Frequency 60Hz
Ambient Temp Range 41-100°F / Humidity 45-90%
Control Temp Range
Refrigerant
Power Consumption
Input Power 160W
Net Weight 76 lbs
Gross Weight 80.4 lbs
Dimensions (WxDxH)
Box Dimensions (WxDxH)
41-68°F
R600a/2.11OZ
0.4kWh/24h
15in x 22.9in x 34.3in
16.9in x 25.4in x 36in
⑥
⑤
You may adjust the shelves of your wine cooler to accommodate more or less bottles.
VINOTEMP EL-32COMM-SS SINGLE ZONE WINE COOLER
If stacking bottles 2-3 high,please do not pull out the shelves.
EL-32COMM-SS:Depending on how the bottles are placed,
you can store approximately 32 bottles of wines.
9
INSTALLATION
• Remove all packing material before using your wine cooler.
• IMPORTANT: Before connecting the unit to a power source, let it stand upright for approximately 24
hours. This will reduce the possibility of a malfunction in the cooling system from handling during
transportation.
• Clean the interior surface with lukewarm water and a soft cloth.
• This unit is designed for freestanding or built in installation but indoor use only. Position the unit in a dry
and well-ventilated place. Avoid placing the wine cooler near any source of heat or moisture, or in direct
sunlight. Do NOT install the unit in a location with an ambient temperature that will fall below 41°F.
• For built-in installation, leave a ¼” (6.35mm) space on each side and at the top of the wine cooler to
ensure proper air circulation to cool the compressor and condenser. Also, be sure to not obstruct the
front exhaust vent with any objects as this may affect the unit from performing properly.
• For freestanding installation, 6” of space at the back, 10-12” of space on each side, and unlimited
clearance at the top of the wine cooler are suggested to ensure proper air circulation to cool the
compressor and condenser. Do not place underneath a table, counter top, or anything of the sort as this
will not allow for proper air circulation.
• Do not slide the unit into place.
• Place the wine cooler on a level surface strong enough to support it when it is fully loaded. To level the
wine cooler, adjust the front leveling legs at the bottom of the wine cooler.
• For best performance it is recommended that you install the appliance in a location with an ambient
temperature between 41°-100°F. If the ambient temperature is above or below recommended
temperatures, the performance of the unit may be affected.
• Plug the wine cooler into an exclusive, properly installed-grounded wall outlet.
10
O
PERATING YOUR WINE COOLER
The wine cooler should be placed in a position where the ambient temperature is between 5-38°C/41-
100
°F.
Humidity level is between 45 - 90%. If the position is above or below this range,
the performance of the
unit may be affected. For example, placing your unit in extreme cold or hot conditions may cause interior
temperature to fluctuate.
NOTE:
l When you use the
wine cooler for the first time or restart the wine cooler after having been
shut off for a long time, there could be a few degrees variance between the temperature you select and the
one indicated on the LED readout. This is normal and it is due to the length of the activation time. Once the
beverage cool
er is running for a few hours everything will be back to normal.
l
If the unit is unplugged, power lost, or turned off, you must wait 3 to 5 minutes before restarting the unit.
If you attempt to restart before this time delay, the cooler will not start.
INSTALLING THE STAINLESS STEEL HANDLE
This wine cellar includes a stainless steel handle that is not required to operate this unit. To install the handle
please follow the below instructions:
• Pull away the door gasket in the area where
the handle is to be installed - you can see two
designated holes for handle installation. The
gasket is easily displaced by hand, no tools
are necessary.
• Install the handle tightly as shown below with
the two screws, lock washers and flat washers
provided. (DO NOT over tighten as this will
cause damage to the handle assembly and
stainless steel surface of glass door).
• Replace the door gasket to its original position.
11
12
Operating Your Wine Cooler
The wine cooler should be placed in a position where the ambient temperature is
between -38
°C
/41-100
°F
. Humidity level is between 45~90%. If the position is
above or below this range, the performance of the unit may be affected. For example,
placing your unit in extreme cold or hot conditions may cause interior temperature to
fluctuate.
NOTE:
When you use the wine cooler for the first time or restart the wine cooler after
having been shut off for a long tim
e, there could be a few degrees variance
between the temperature you select and the one indicated on the LED readout.
This is normal, and it is due to the length of the activation time. Once the wine
cooler is running for a few hours, everything will be back to normal.
If the unit is unplugged, power lost, or turned off, you must wait 3 to 5 minutes
before restarting the unit. If you attempt to restart before this time delay, the wine
cooler will not start.
The controls of your wine coole
r
Up
Used to raise (warm) the set temperature by 1
°C
or 1
°F
.
Temperature Display
°C
/
°F
Display
Down
Used to lower (cool) the set temperature by 1
°C
or 1
°F
.
Set temperature
Press this button,
to set the temperature
view the SET and
temperature at any time.
and the “SET” on SET temperature will temporarily “flash” in the LCD
display for 5 seconds
The DISPLAY temperature
°F /°C Selector
Select the temperature display setting in Fahrenheit or Celsius degree.
5
DISPLAY
shows you the current temperature of your wine cooler.
or
.
You can
2
3
5
6
4
7
Backlight Used to turn on/off the backlight.
1
1
2
3
4
5
6
Within 5 seconds, you can press
in the
13
SHELVES
To prevent damaging the door gasket, make sure the door is fully opened when pulling shelves out of the
rail compartment.
For easy access to the bottles stored, pull the shelves out approximately 90%.
Only pull out one shelf at a time. Never attempt to pull more than one.
DEFROSTING
The wine cooler defrosts automatically. The evaporator behind the rear wall of the unit automatically defrosts
and the condensate collects in the drainage channel behind the rear wall of the unit, and flows through the
drainage hole into the drip tray by the compressor, where it evaporates.
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Power
To turn off the appliance, touch the
the
mark and hold for at least 5 seconds.
Press again to turn on the appliance. The
The
LED
readout will show the original
temperature set previously when you restart the appliance or reconnect after power cuts.
Setting the Temperature Control
You can select temperature display setting from Fahrenheit to Celsius degrees by
touching the
°C/°F
Selector mark. Fahrenheit or Celsius degree indicator will appear
in blue color in the temperature di
splay window. You can set the temperature
by touching the UP and DOWN marks.
The temperature will
The temperature will
increase by
by
1
°C
or 1
°F
if you touch the
decrease 1
°C
or 1
°F
if you touch the DOWN mark once.
Temperature range :
-
18
°C
/
-
65
°F
The set temperature will appear in blue color in the LED display window.
Light switch positions are located inside the unit (shown above) for you to turn the backlight on/off.
①
②
Orange backlight
Blue backlight
If you turn on the Blue/Orange backlight at the same time, do not leave them both on for a long
time since it can cause a high level of energy consumption.
39
4
desired
UP mark once.
CARE AND MAINTENANCE
IMPORTANT: Always unplug the unit before cleaning or performing maintenance. Never use harsh cleansers or scouring
pads to clean any part of the unit.
Turn off the power, unplug the appliance, and remove all items including shelves.
Wash the inside surfaces with a warm water and baking soda solution. The solution should be about 2 tablespoons of
baking soda to a quart of water.
Wash the shelves with a mild detergent solution.
Wring excess water out of the sponge or cloth before cleaning control panels or any electrical parts.
Wash the outside cabinet with warm water and mild liquid detergent. Rinse well and wipe dry with a clean soft cloth.
POWER FAILURE
Most power failures are corrected within a few hours and should not affect the temperature of your appliance. If the power
is off for an extended period of time, proper steps should be taken to protect your contents.
INACTIVITY
If the unit will not be used for a period of less than three weeks, leave the cooler operating. If the period of inactivity is
several months, remove all items and turn the unit off. Clean and dry the interior thoroughly.
Leave the door open slightly to prevent any possible moisture build-up.
MOVING YOUR
COOLER
Before moving your beverage cooler, first be sure to remove all items from the cooler.
Securely tape down any loose items, such as shelves, inside the unit.
Turn the adjustable leg up to the base to avoid damage.
Tape the door shut.
Ensure that the unit stays securely in the upright position during transportation. Protect the outside of the appliance with
a blanket or similar item.
ENERGY SAVING TIPS
The unit should be located in the coolest area of the room away from heat sources or direct sunlight.
Ensure that the unit has proper allowances on all sides for proper ventilation. Never cover any air vents.
Only open the cooler door for as long as necessary. Frequent opening of the door will affect internal temperature.
CLEANING YOUR WINE COOLER
14
Most common problems can be solved easily, saving you the cost of a possible service call. Try the following suggestions to
see if you can solve the problem before contacting Vinotemp at Info@Vinotemp.com.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE
Ensure unit is plugged into an electrical outlet.
Check if unit is turned off.
Check for a tripped circuit breaker or blown fuse.
Check the temperature control setting.
External environment or ambient temperature may require a higher
setting.
Check if door does not close completely or is open too often.
Check if door gasket does not seal properly.
The room temperature may be hotter than normal.
Check if door does not close completely or is open too often.
Check if door gasket does not seal properly.
The temperature control is not set correctly.
Ensure unit is properly plugged in.
Check for a tripped circuit breaker or blown fuse.
Check if the light switch is OFF.
Check to ensure the unit is level.
The rattling noise may come from the flow of refrigerant. This is
normal.
As each cycle ends, you may hear gurgling sounds caused by the
flow of refrigerant in the unit. This is normal.
Contraction and expansion of the inside walls may cause popping
and crackling noises.
Check to ensure the unit is level.
The door was reversed and was not properly installed.
The gasket is dirty.
The shelves are out of position.
PROBLEMS WITH YOUR WINE COOLER
15
Wine Cooler does
not operate
Wine Cooler is not
cold enough
Wine Cooler light
does not work
Wine Cooler makes
too much noise or vibrates
Wine
Cooler turns on
and off frequently
Wine Cooler door will
not close properly
Terms of Sale
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Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not responsible for the
carrier’s missed/Non delivery for any reason. Delivery is curbside. Optional upgrades in delivery
service is an additional fee. If upgraded delivery service cannot be performed properly, Purchaser
agrees to accept delivery curbside and the difference in upgraded cost will not be refunded. If item
with free shipping/freight is canceled in transit, a charge of 25% of the price of the unit/s plus freight
costs both ways will be charged. All damages must be noted at time of delivery on BOL and Seller
to be notified within 48 hours of delivery of such damage. Purchaser acknowledges if cancelation
is authorized by Seller, a 35% restocking fee and freight both ways will be charged. No cancelation
or refund on made-to- order products. If an order has been placed and production has not started,
cancellation fee of 15% of total amount will be charged. Cancelled orders paid by Credit Card will
have an additional fee of 3% deducted from the total refund. Once your order has shipped, the
shipping address cannot be changed. Refurbished units are sold as is. Purchaser assumes risks to
the quality and performance of goods and assumes the costs of all necessary service or repair not
covered herein.
(Box here for check mark) Accept Terms & Conditions
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from
Seller (“Purchaser”) hereby fully agrees to the following terms and conditions of the sale:
Shipping/Delivery fees are the responsibility of the Purchaser whether freight prepaid or freight
collect. Seller assumes responsibility for the goods sold to the Purchaser until the goods have
reached Purchaser’s delivery address (FOB Destination) and the delivery receipt is signed clear.
Seller is not responsible for the carrier’s late delivery, missed delivery, unpaved roads, remote
locations, stairs, elevators, narrow door openings and other such issues in attempting to fit or deliver
the goods into the Purchaser’s location. Delivery to remote locations may require additional fees.
Remote location may be defined at the discretion of the carrier as more or less than 50 miles from
the nearest major city. Purchaser assumes all responsibility for additional costs related to freight
such as access, measurement, installation, hookup, wiring, moving and storage of the goods, flight
of stairs, carrier’s inability to safely and/or adequately deliver, inability to use the building elevator to
lift the goods, narrow openings, along with any additional costs to deliver or redeliver the product
properly. Make sure to review access to the property and size of the product ordered. The
transportation of all goods is subject to the terms and conditions which the carrier imposes on
Purchaser. Installation is the responsibility of the Purchaser. If white glove delivery was ordered and
cannot be performed properly, or access is hindered in any way, Purchaser agrees to accept
delivery curbside (delivery service cannot be refunded). If Purchaser will-calls or pays for their own
freight responsibility transfers to the Purchaser when the Purchaser or Purchasers freight company
picks up the unit from Seller. Freight quoted are either curbside, threshold or white glove. Standard
white glove delivery is main floor, easy access and NO STAIRS, Doors, aligned feet attached (if
necessary) and removal of packaging, additional fees for additional requests. Each service has a
different rate and will require additional fees. If freight is not charged (Free Shipping or Freight
Included) and the order is cancelled after shipping, a freight charge of 25% of the cost of the unit,
17
each direction will be charged. Item swap outs are arranged as curbside delivery and pickup unless
noted otherwise. There is no white glove service for returns. Approved returns must have original
and/or proper packaging. Swap-outs (Delivery and Pick up are at the same time) Original unit must
be packed and ready for carrier pick up at time of delivery of new unit. Packaging of old unit must
be adequate for shipping, not oversized or on a pallet if unit was not originally delivered on a pallet.
Carrier will not drop off new unit if the original unit is not ready. If the carrier has to make a second
attempt, customer will be subject to additional charges for the attempted delivery and for any
packaging issues. Deliveries include ONE attempt by the shipping company to deliver the product
to the consumer. If for any reason the customer is unavailable to accept the order and the product
is undeliverable under any circumstances, the customer will be responsible for any extra shipping
and handling charges. We are a manufacturer not a shipping company, deliveries are done by a 3rd
party service. Email us at [email protected] for a quote or any additional information. Freight
discussed is Continental USA (excluding Alaska, Puerto Rico, Hawaii), cost is additional please
email [email protected] for a quote.
If you use a service repair company without approval or parts not supplied by Vinotemp and your
unit under warranty fails to work, we will repair your item provided you ship your unit prepaid to and
from our facility in Henderson. Vinotemp is not responsible for install or removal costs or
unauthorized repairs. If the repair or unauthorized part damaged the unit, we will provide customer
a cost to repair that damage.
California Proposition 65 Warning: The products sold on this ecommerce website and to the public
may contain chemicals and other substances known to the State of California to cause cancer and
birth defects and other reproductive harm.
Totes made of vinyl, imitation leather, and/or leather material contain lead and/or other substances
that are known to the State of California to cause cancer, birth defects and other reproductive harm.
Microfiber “Plastic microfiber” means a small synthetic particle that is fibrous in shape, less than 5
millimeters in length, and is released into water through the regular washing of textiles made from
synthetic material.
Composite wood: May contain formaldehyde.
Galvanized metal and some of its constituents contain lead and/or other substances that are known
to the State of California to cause cancer, birth defects and other reproductive harm.
Products made of vinyl contain lead, Diethyl Hexyl Phthalate (DEHP), and/or other substances that
are known to the State of California to cause cancer, birth defects and other reproductive harm.
Acrylic may contain Acrylic Acid and/or other substances that are known to the State of California to
cause cancer, birth defects, and other reproductive harm.
Appliances may contain tin or lead in either the paint or the controllers, and/or other substances that
are known to the State of California to cause cancer, birth defects, and other reproductive harm.
Our barware items may contain plastic, acrylic, enamel, crystal, metal and/or other substances that
are known to the State of California to cause cancer, birth defects, and other reproductive harm.
Appliances may contain Tin, Lead or Nickel.
18
Damage: All damages must be noted at time of delivery. If a bill is signed that there is no damage,
buyer accepts delivery as free and clear. Any claim for damages of the goods, when FOB
Destination, that incurred during shipment by the carrier are insured and handled directly with the
carrier by the Seller if noted on the receipt and notified within 48 hours of delivery. OPEN AND
INSPECT YOUR DELIVERY. When FOB Destination, if the item is damaged by the freight company,
and Purchaser cancels rather than accepts a replacement, the order can be cancelled by paying for
freight costs both ways and a 35% restocking fee for stocked items. No cancellation or refunds on
custom/made or made to order products. When shipped 3rd Party (FOB Warehouse), Purchaser
assumes all responsibility for delivery, payment of freight and freight claims for damages during
shipment. Manufacture defects will be handled directly with Seller, subject to the limited warranty
below.
Fees: All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the
goods under any circumstance. If Seller agrees in writing to take back stocked goods, there will be
a restocking/service fee that is 35% of the purchase price of the goods and freight both ways
(product must be new, unused, and in original packaging). If Purchaser returns goods claiming that
the goods are defective and goods are found to be in working condition by the Seller, Purchaser is
liable for the cost of freight both ways plus and a service fee that is 35% of the purchase price of the
goods. Built to Order and Custom products are nonreturnable, nonrefundable. Purchaser must
notify Seller of nonconforming goods within 48 hours of receipt, after which time all goods are
deemed accepted by the Purchaser. If an order has been placed and production has not started,
cancellation of your order will be a 15% charge. If Purchaser tenders payment with a check that has
insufficient funds (NSF), a collection fee plus NSF fee of $50 will be added to the invoice, which
Purchaser agrees to pay promptly. If Purchaser puts a stop payment on a check or credit card for
any reason, Purchaser agrees to pay for all costs associated with the Seller’s collection or litigation
of such a claim, including, without limitation, general and special damages, court costs and
attorneys’ fees. Finance charges begin the date of invoice. Title to the goods reverts back to the
Seller in the case of nonpayment of goods or services. All fees and costs to retrieve the product,
cost of freight, legal costs, collection fees and court fees, credit card fees and interest rate of 18%
(annual rate) will be the responsibility of the Purchaser. In a credit card dispute, Purchaser assumes
and must immediately pay any “credit card arbitration” fees and chargeback fees which the credit
card companies charge at the time of the chargeback. Cancelled orders using a Credit Card will
have an additional fee of 3% deducted from the refund.
Any disputes not resolved within 30 days from the invoice date will be reported to credit reporting
agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and
workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 1
(year) year; cabinetry and labor (uninstalled) for a period of 12 (twelve) Months (Model numbers
“Vino” and “Custom”.
Metal cabinet units (appliances) (compressor) (made in China and Denmark)(Model numbers start
with EL, VT, IL, or EP: parts and labor for cooling system and cabinetry for a period of 12 (twelve)
months.
19
Thermoelectric Units: 90 (ninety) days (including Wine and Beverage Coolers, Beer Dispensers,
Humidor, Portofino Wood Cellars, and Refrigerators). (Models start with EL, VT, IL or EP).
WineMate and Cellar Tec (WM, Wine Mate or CT)(Wine Cooling Units) Split and Ducted Systems
and other installed cooling units are parts only for 1 year, no labor. Self Contained WineMate
Cooling Systems are 1 year parts, 1 year labor. Removal and reinstallation of cooling units is not
included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of
sale.
Brama: 1 year warranty from date of purchase.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90
days from your dated invoice and 30 days for thermoelectric units (parts for function only, not
cosmetic defects). These units are refurbished and sold as is; Purchaser assumes risks to the
quality and performance of goods and assumes the costs of all necessary service or repair not
covered herein. Extended warranties via New Leaf may not be purchased on Non-New Units.
Delivery is curbside. Upgrades in delivery will require an additional fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on grill
accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs: Warranty on in-house repairs: 90 days parts and labor for compressor; 30 days
parts and labor for Thermoelectric; Customer is required to put down a labor deposit of $75 for
Thermoelectric units; $150 for compressor based Wine Coolers and $195 for WineMate units which
will be kept if a unit is found to be in good working condition. Customer is responsible for freight
costs to us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is to ship
us back the part; upon inspection, if defective, VT will send replacement part at no charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must obtain a
letter from a qualified refrigeration technician at the Purchaser’s cost to verify that the unit was
installed properly, with proper ventilation and the unit is truly malfunctioning due to a manufacturing
defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive remedy
is limited at Seller’s option to repair or replace defective part[s] with either new or reconditioned
part[s]. Purchaser is responsible for shipping the unit prepaid to a designated facility and Seller will
pay return shipping charges in the continental United States for items repaired under warranty
within 12 (twelve) months from date of sale. The returned unit must be packaged correctly, with
enough protection to ensure the unit is not further damaged. Oversized or lack of packaging is not
permitted and will be refused. Replacement or exchanged units will be returned to Purchaser
through curbside delivery only. Any redelivery fees are the Purchasers responsibility. Since the
natural variation in texture, density, grain, color, tone, and shade of wood is unavoidable; Seller
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does not guarantee the texture, color, tone, or shade of the wood: nor does seller guarantee the
colorfastness of wood or against peeling, chipping, cracking, or scratching. Note: Unfinished wood
is subject to warping; all wood surfaces must be sealed before placing cellar into service. Make sure
doors are aligned by reviewing the owner’s manual. Improper repair or placement of the unit will
void the warranty. Any third party repair facility must be preapproved in writing by Seller, before
providing replacement parts under warranty. Change Orders: Custom units already in production
that require a change will be subject to a change order fee.
Storage Fees: When having an item serviced by a Vinotemp service technician at the Vinotemp
facility, Purchaser agrees to pick up their repaired item or make arrangements for return shipping
within a 30 day period once they have been notified by Vinotemp through phone call, email, or letter
that their unit is ready for pick up. If the item remains in the Vinotemp warehouse after 30 days but
no longer than 60 days, the Purchaser will incur additional storage fees of 2%. After 60 days in
storage, the item will become property of Vinotemp. For custom units with deposits: If product is not
picked up or shipped within 60 days of completion, Purchaser deposit is forfeited and product
becomes the property of Vinotemp. Warranty period is from the date of sale (not from shipping,
delivery, nor installation). All completed cabinetry, racking, or other custom work must be picked up
or shipped within a period of 14 days after Vinotemp has notified the Purchaser by phone call, email,
or letter. Any completed cabinetry, racking, or other custom work stored longer than 14 days will
incur an additional monthly storage fee. After 60 days, the product will become property of
Vinotemp.
This Limited Warranty does not cover damage due to such things as accident, misuse, abuse,
mishandling, neglect, acts of God, fires, earthquakes, floods, high winds, government, war, riot or
labor trouble, strikes, lockouts, delay of carrier, unauthorized repair, or any other cause beyond the
control of the Seller, whether similar or dissimilar to the foregoing. Seller is not responsible for any
damages caused to Purchaser's property resulting from the goods. This limited warranty applies
only inside the Continental US (Alaska, Puerto Rico, Hawaii and other territories/countries are not
warranted). Purchaser understands and acknowledges that the goods sold here are wine cellars,
cigar humidors, and/or other similar units which house wine or cigars or other items. Purchaser
assumes all risk of using these units, including risk of spoilage, humidity variations, temperature
variations, leaks, fire, water damage, mold, mildew, dryness and similar and any other perils that
might occur. Seller is not responsible for incidental or consequential damages, and there are no
warranties, expressed or implied, which extend beyond the Limited Warranty described above.
Warranty and liability are nontransferable. The implied warranties of merchantability and of fitness
for a particular purpose are hereby expressly disclaimed. Some states do not allow the exclusion of
incidental or consequential damages, or a waiver of the implied warranties of fitness and/or
merchantability, so the above limitations may not apply to you. This warranty gives you specific legal
rights and you may also have other rights which vary from state to state. Seller disclaims any
indemnification for claims of infringement of any intellectual property of protectable nature. In the
event of any dispute between Seller and Purchaser arising out of or relating to these terms and
conditions or to the goods sold generally, Purchaser must first file a written claim with Seller within
ten days of the occurrence giving rise to the claim and wait an additional thirty days for a response
before initiating any legal action. The sale and all terms are subject to Nevada law. Any legal
proceeding arising out of or relating to these terms and conditions or to the goods sold Purchaser
shall bring, solely and exclusively in Clark County. In no event may Purchaser initiate any legal
21
proceeding more than six months after the occurrence of the event giving rise to the dispute. Seller
may make nonpayment claims until debt is paid in full. Any dispute or claim relating in any way to
these to the Terms and Conditions, the Website, or any products or services sold or distributed by
or through this Website, store, or catalog will be resolved by binding arbitration, rather than in court,
except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration
Act and federal arbitration law apply to the Terms and Conditions. We each agree that any dispute
resolution proceedings will be conducted only on an individual basis and not in a class, consolidated
or representative action. If for any reason a claim proceeds in court rather than in arbitration we
each waive any right to a jury trial. Both parties agree to bring suit in court to enjoin infringement or
other misuse of intellectual property rights.
The above terms and conditions are the only ones governing this transaction and Seller makes no
oral representations of any kind. These Terms and Conditions can only be modified in writing,
signed by both Purchaser and Seller.
SPECIFIC WARRANTY BELOW for SCRATCH & DENT/OPEN BOX/ REFURBISHED/FLOOR
MODELS/ CLOSEOUTS, OVERSTOCK: TERMS AND CONDITIONS OF SALE
Vinotemp (and its brands Element, Wine Mate, Cellar Tec, Apex Wine Racks, Epicureanist Il
Romanzo, Brama(“Seller”) and the person of the entity that acquires these goods from Seller
(“Purchaser”) hereby fully aggress to the following terms and conditions of the sale:
1. Freight: Vinotemp is not a freight, moving or installation company, if Freight is arranged for the
Buyer, the Seller assumes no responsibility for the goods sold to the Purchaser once the goods
have left the Seller’s premises, including, but not limited to, late delivery by the moving carrier, or for
events caused by any difficulty carrier incurs in attempting to fit the goods into the Purchaser’s place
of business or residence due to the size of the goods or otherwise, such as the disassembly and
reassembly of the goods. Purchaser assumes all responsibility for delivery, payment of freight, extra
fees, access, measurement, installation, hook-up, moving and storage of the goods. The
transportation of all goods is subject to the terms and conditions which the moving carrier imposes
on Purchaser including, but not limited to, additional charges imposed per flight of stairs, and/or
additional charges resulting from the carrier’s inability to safely and/or adequately use the building
elevator to lift the goods to an upper floor. Any claim for damages incurred during shipment by the
carrier of the goods are insured and handled directly with the carrier and must be noted at time of
delivery.
2. All sales are final, and unless authorized in writing by the Seller, Purchaser is not entitled to return
goods, under any circumstances. If Purchaser refuses to accept goods, the Purchaser is liable for
the return and cost of freight both directions and a restocking/service fee that is 35% of the purchase
price of the goods. Purchaser must notify Seller of non-conforming goods within four days of
delivery, after which time all goods are deemed accepted.
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3. If Purchaser tenders payment with a check that has insufficient funds (NSF), or stops payment on
a check or credit card for any reason, Purchaser agrees to pay for all costs associated with the
Seller’s connection or litigation of such a claim, including without limitation extra damages, court
costs, collection fees and attorney’s fees. Finance charges begin the date of invoice. Collection fees
plus NSF fee of $50 will be added to your invoice, which you agree to promptly pay. Title to the
goods does not pass until payment is received in full by Seller and Seller retains a security interest
in the goods until they are paid for in full. If the credit card dispute goes to arbitration, Buyer agrees
to pay for credit card arbitration fees.
4. LIMITED WARRANTY on Non-New Units (Scratch & Dent/Refurbished and Floor Models):
warranty for compressor units is 90 days from your dated invoice and 30 days for thermoelectric
units (parts for function only, not cosmetic defects). These units are refurbished and sold as is;
Purchaser assumes risks to the quality and performance of goods and assumes the costs of all
necessary service or repair not covered herein. Wine Accessories, Racking Systems and other
items not mentioned are not warranted. There is no warranty on parts purchased separately.
Removal and re-installation of unit is not included in warranted labor. Purchaser’s exclusive remedy
is limited, at Seller’s option; to repair or replace defective part[s] with either new or factory
reconditioned part[s]. Purchaser is responsible for shipping the unit pre-paid to designated facility
and Seller will pay return shipping charges in the continental United States for items repaired under
warranty. Since the natural variation in texture, density, grain, color, tone and shade of wood is
unavoidable; Seller does not guarantee the texture, color, tone or shade of the wood: nor does seller
guarantee the colorfastness of wood or against peeling, chipping, cracking or scratching. Note:
Unfinished wood is subject to warping; all wood surfaces must be sealed before placing cellar into
service. Improper placement of the unit will void the warranty. By Vinotemp in writing, any 3rd party
repair facility must be pre-approved before providing parts free of charge.
5. Freight: If As-Is unit is shipped including freight and delivery is denied, customer is responsible
for freight to and from buyer. Other costs Buyer is responsible for is storage, repackaging, and
attempted delivery fees.
6. Vinotemp does not cover damage due to such things as accident, misuse, abuse, mishandling,
neglect, acts of God, fires, earthquakes, floods, high winds, government, war, riot or labor trouble,
strikes, lockouts, delay of carrier, unauthorized repair, or any other cause beyond the control of the
Seller, whether similar or dissimilar to the foregoing. Seller is not responsible for any damages
caused to Purchaser's property resulting from the good. This limited warranty applies only inside the
Continental US. (Alaska, Puerto Rico and Hawaii are not warranted.)
7. Purchaser understands and acknowledges that the goods sold here are wine coolers, appliances,
cigar humidors, and/or other similar units which may house wine or cigars or other consumables.
Purchaser assumes all risk of using these units, including risk of spoilage, humidity variations,
temperature variations, leaks, fire, water damage, mold, mildew, dryness and similar perils that
might occur.
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8. UNLESS OTHERWISE PROVIDED BY APPLICABLE LAW, SELLER IS NOT RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THERE ARE NO WARRANTIES,
EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF; WARRANTY AND LIABILITY ARE NON-TRANSFERABLE. THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE ARE
HEREBY EXPRESSLY DISCLAIMED. SELLER DISCLAIMS ANY INDEMNIFICATION FOR
CLAIMS OF INFRINGEMENT OF ANY INTELLECTUAL PROPERTY OF PROTECTABLE
NATURE.
9. In the event of any dispute between Seller and Purchaser arising out of or relating to these terms
and conditions or to the goods sold generally, Purchaser must first file a written claim with Seller
within thirty days of the occurrence giving arise to the claim and wait an additional thirty days for a
response before initiating any legal action. Any legal proceeding arising out of or relating to these
terms and conditions or to the goods sold generally shall be brought solely in Clark County. The
prevailing party in any such proceeding is entitled to its attorney’s fees and costs. In no event may
Purchaser initiate any legal proceeding more than six months after the occurrence of the event
giving rise to the dispute.
10. Delivery is curbside. Upgrades in delivery will require an additional fee.
The above terms and conditions are the only ones governing this transaction and Seller makes no
oral representations of any kind. These Terms and Conditions can only be modified in writing,
signed by both Purchaser and Seller. 09/30/2020
SERVICE & IMPORTANT NOTICE
Upon receipt and inspection of unit, the supply cord must be replaced if it is damaged. Contact our
customer service at 1-800-777-8466 or info@vinotemp.com.
The manufacturer has a policy of continuous improvement on its products and reserves the right to
change materials and specifications without notice.
WARNING:
Please do not place the unit within reach of children.
For adult use only.
Contact info@vinotemp.com with any questions or visit
www.vinotemp.com
732 S. Racetrack Road
Henderson, NV 89015
www.vinotemp.com
Vinotemp is a registered trademark of Vinotemp International. All products, features, and services are subject to change without notice. We
cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes.
© 2020 Vinotemp International. All rights reserved.
