USER MANUAL
Before using, please read the operating instructions carefully to
ensure proper application and achieve satisfactory results.
KoolMore Refrigerated Salad and
Sandwich Prep Table
Models: KM-MPTR27-1D, KM-MPTR36-2D. KM-MPTR60-2D, KM-
MPTR70-3D,
KM-PTR27-1D, KM-PTR36-2D, KM-PTR46-2D, KM-PTR60-2D
KM-PTR70-3D
SANDWICH PREP
KM-PTR46-2DKM-MPTR27-1D
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Stay informed with the latest information for your
KoolMore Appliance.
Scan the QR code above to access the most recent user manual
on our website, which is constantly being updated and improved.
If you need any assistance or have questions, our customer support
team is here to help.
P- 718-576-6342 E- Suppor[email protected]
Please write down the model number and serial number below for future reference. Both numbers are located on the
rating label on the back of your unit or inside of the unit and are needed to obtain warranty service. You may also want
to staple your receipt to this manual as it is the proof of your purchase and may also be needed for service under
warranty.
Model Number: ______________________________________
Serial Number: _______________________________________
Date of Purchase: ____________________________________
To better serve you, please do the following before contacting customer service:
If you received a damaged product, immediately contact the retailer or dealer that sold you the product.
Read and follow this instruction manual carefully to help you install, use, and maintain your unit.
Refer to the Troubleshooting section of this manual as it will help you diagnose and solve many common issues.
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Safety
Safety ..................................................................... 4
Installation ............................................................. 5
Maintenance ......................................................... 8
Troubleshooting ..................................................... 9
Warranty ................................................................ 10
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SAFETY
CAUTION FOR SAFETY
Leave enough space between the wall, the cabinet, and the ceiling; do not completely seal the back
part of the cabinet. Prepare an air vent to the outside.
CAUTION: The cabinet needs more than 8 inches of space from the wall. Please remove all pack-
aging from the bottom to allow heat radiation and avoid re.
It is prohibited to store ammable or volatile chemicals, as they may lead to explosions.
An individual single-phase socket must be used and reliably connected to a grounding wire.
CAUTION: Do not connect the grounding wire to a water or gas pipe.
Do not subject the cabinet to hard collisions or intense vibrations during transportation. The incli-
nation of the cabinet should not exceed 45°.
Please refer to the Troubleshooting references when the unit encounters problems. Do not attempt
to solve the problem on your own; consult a certied technician only.
DANGER – Risk of re or explosion. Flammable refrigerant used. Do not puncture refrigerant tub-
ing. To be repaired only by trained service personnel.
CAUTION – Risk of re or explosion. Flammable refrigerant used. Consult the repair manual/
owner’s guide before attempting to service this product. All safety precautions must be followed.
Dispose of it properly in accordance with federal or local regulations. Follow handling instructions
carefully to avoid puncturing refrigerant tubing. Keep all ventilation openings in the appliance
enclosure or built-in structure clear of obstructions. Servicing must be performed by factory-autho-
rized service personnel to minimize the risk of ignition due to incorrect parts or improper service.
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Installation
IMPORTANT!! PLEASE READ BEFORE INSTALLATION
• If the unit has recently been transported, please let the unit stand still for a minimum of 24
hours before plugging it in.
• Ensure that the unit cools down to the desired temperature before loading it with products.
• Ensure there is proper ventilation around the unit in the area where it will operate.
• Ensure all accessories (e.g., shelves, shelf clips, casters) are installed before plugging the unit
in.
• Please read through the manual in its entirety.
CABINET LOCATION GUIDELINES
• Install the unit on a strong and level surface.
- The unit may make unpleasant noises if the surface is uneven.
• Install the unit in an indoor, well-ventilated area.
- The unit performs more eciently in a well-ventilated area.
• For best performance, please maintain a clearance of 3" at the back of the unit.
• Outdoor use may cause decreased eciency and damage to the unit.
• Avoid installation in a high humidity and/or dusty area.
• Humidity could cause the unit to rust and decrease the eciency of the unit.
• Dust collected on the condenser coil will cause the unit to malfunction. Clean the condenser at
least once a month with a brush or clean cloth.
- Malfunction due to a dirty condenser will void the warranty.
Select a location away from heat and moisture-generating equipment.
High ambient temperatures will cause the compressor to overwork, leading to higher energy bills
and the gradual breakdown of the unit.
Malfunction due to high ambient temperature will void the warranty.
ELECTRICAL
Please ensure that the required voltage of the compressor is being supplied at all times. Low
or high voltage can detrimentally affect the refrigeration unit. All units should be plugged into a
grounded and properly-sized electrical outlet with appropriate overcurrent protection. Please refer
to the electrical requirements on the nameplate of the unit. Please make sure that your unit has its
own dedicated outlet. Do not use an extension cord.
TEMPERATURE CONTROLS
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The temperature controls are factory-set to maintain an average temperature of 38°F in refrigera-
tors and 0°F in freezers. To maintain a different temperature, simply adjust the control knob locat-
ed inside the unit. To decrease the temperature (colder), turn clockwise. To increase the tempera-
ture (warmer), turn counterclockwise.
CAUTION: Setting the temperature control to the coldest setting may cause the evaporator coil to
freeze and ice up. This will eventually result in a warmer cabinet temperature.
LOADING PRODUCT
• Shelves have been factory-installed for your convenience. Before loading shelves, please be
sure that all shelf clips are completely fastened in their correct locations. It is important that all
shelves rest completely level before stocking your cabinet with product.
• In order to maintain correct airow inside the unit, please be sure to leave two to four (2 to 4)
inches of space between the back wall and stored product. Blocking the evaporator fans will
result in a warmer cabinet temperature and ultimately compressor failure.
DEFROST SYSTEMS
• Refrigerator coils are kept below the freezing point (32°F). During compressor downtime, the
evaporator fan continues to circulate air through the evaporator coil. This air circulation raises
the coil temperature above the freezing point, melting any accumulated frost. Run-off water
is drained into the evaporator pan and evaporated. Freezer coils have defrosted electrically.
Automatic defrost timers automatically initiate at pre-set intervals and for a pre-determined
duration.
PLEASE NOTE: Excessive door openings should be avoided in order to maintain cabinet tempera-
ture and to eliminate the possibility of coil freeze-up.
LOADING FOOD PANS
• Pizza prep units and sandwich prep units are designed to function with all pans in place, even if
some pans are to be left empty. For maximum food freshness, ll the pans only with an amount
that can be used in a specic usage period. During non-use, please close the insulated lid cov-
er.
SAFETY/WARNING
Please pay close attention to the safety notices in this section. Disregarding these notices may
lead to serious injury and/or damage to the unit.
ATTENTION! To minimize shock and re hazards, be sure not to overload the outlet. Please desig-
nate one outlet for your unit.
• Do not use extension cords.
• Do not put your hands under the unit when the unit is required to be moved.
• When the unit is not in use for a long period of time, please unplug the unit from the outlet.
• After unplugging the unit, wait at least 10 minutes before re-plugging it. Failure to do so could
cause damage to the compressor.
UNPLUG CORD
• To minimize shock and re hazards, please do not plug or unplug the cord with wet hands.
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• During maintenance and cleaning, please unplug the unit.
PROPER GROUNDING REQUIRED
To minimize shock and re hazards, make sure that the unit is properly grounded.
PROHIBITION
• Do not attempt to remove or repair any component unless instructed by the factory.
• Make sure the unit is resting on or against the electrical cord and plug, to minimize personal
injury.
• Do not hang on the doors.
• Do not store any ammable or explosive gas or liquids inside the unit.
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REGULAR MAINTENANCE
Cleaning The Condenser Coil
For ecient operation, it is important that the condenser surface be kept free of dust, dirt, and lint.
We recommend cleaning the condenser coil and ns at least once per month. Clean with a com-
mercial condenser coil cleaner, available from any kitchen equipment retailer. Brush the condenser
ns from top to bottom, not side to side.
After cleaning, straighten any bent condenser ns with a n comb.
Cleaning The Fan Blades And Motor
If necessary, clean the fan blades and motor with a soft cloth. If it is necessary to wash the fan
blades, cover the fan motor to prevent moisture damage.
Cleaning The Interior Of Unit
• When cleaning the cabinet interior, use a solvent of warm water and mild soap.
• Do not use steel wool, caustic soap, abrasive cleaners, or bleach that may damage the interior
nish.
• Wash door gaskets on a regular basis, preferably weekly. Simply remove the door gasket from
the frame of the door, soak in warm water and soap for thirty (30) minutes, dry with a soft cloth,
and replace.
• Check door gaskets for proper seal after they are replaced.
• Periodically remove the shelves and pilasters from the unit and clean them with mild soap and
warm water. To remove the pilasters, rst remove the shelves and shelf brackets. Then, simply
lift the pilaster up and out.
WARNING: Disconnect the power cord before cleaning any parts of the unit.
Maintenance
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TROUBLESHOOTING
Before requesting any service on your unit, please check the following points. This guide serves
only as a reference for solutions to common problems.
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
Compressor not running. Fuse blown or circuit breaker tripped. Replace fuse or reset circuit breaker.
Power cord unplugged. Plug in power cord.
Thermostat set too high. Set thermostat to a lower temperature.
Cabinet in defrost cycle. Wait for defrost cycle to nish.
Condensing unit runs for long periods of
time.
Excessive amount of warm product
placed in cabinet.
Allow adequate time for product to cool
down.
Prolonged door opening or door ajar. Ensure doors are closed when not
in use. Avoid opening doors for long
periods of time.
Door gasket(s) not sealing properly. Ensure gaskets are snapped in
completely. Remove gasket and wash
with soap and water. Check condition of
gasket and replace if necessary.
Dirty condenser coil. Clean the condenser coil.
Evaporator coil iced over. Unplug unit and allow coil to defrost.
Ensure thermostat is not set too cold.
Ensure that door gasket(s) are sealing
properly.
Cabinet temperature is too warm. Thermostat set too warm. Set thermostat to a lower temperature.
Blocking airow. Re-arrange product to allow for proper
airow. Make sure there is at least four
inches of clearance from evaporator.
Excessive amount of warm product
placed in cabinet.
Allow adequate time for product to cool
down.
Fuse blown or circuit breaker tripped. Replace fuse or reset circuit breaker.
Dirty condenser coil. Clean the condenser coil.
Prolonged door opening or door ajar. Ensure doors are closed when not
in use. Avoid opening doors for long
periods of time.
Evaporator coil iced over. Unplug unit and allow coil to defrost.
Cabinet is noisy. Loose part(s). Locate and tighten loose part(s).
Tubing vibration. Ensure tubing is free from contact with
other tubing or components.
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WARRANTY
LIMITED WARRANTY
Koolmore Supply, Inc. extends a limited warranty to the original purchaser, guaranteeing that this Koolmore
product is free from manufacturing defects in material or workmanship for one year from the date of
purchase.
Should you discover any such defect within the warranty period, Koolmore Supply, Inc., reserves the right to
repair or replace the product without charge, or to cover the cost of replacement parts and repair labor needed
to correct defects present at the time of purchase or resulting from regular usage, when the appliance has been
installed, operated, and maintained as per the instructions provided.
At its sole discretion, Koolmore Supply Inc. may decide to replace the product. In such an event, your replace-
ment appliance will carry the warranty for the remaining term of the original unit's warranty period.
This warranty is valid exclusively to the original purchaser of the product and only applicable within the United
States. The warranty commences from the date of original consumer purchase. Proof of the original purchase
date will be required to obtain service under this warranty.
Under this limited warranty, your sole and exclusive remedy will be product repair, as outlined above. All
services must be provided by a Koolmore-designated service company.
To claim warranty or request repair service:
Email support@koolmore.com. Please include your name, address, phone number, warranty repair request,
and a copy of your proof of purchase receipt. Alternatively, visit koolmore.com and use the contact us page. A
Koolmore customer service representative will promptly arrange service for your appliance.
We thank you for choosing Koolmore.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Failure of the product to perform during power failures or interruptions,
or due to inadequate electrical service.
2. Damage incurred during transportation or handling.
3. Damage caused by accidents, vermin, lightning, winds, re, oods, or acts of God.
4. Damage resulting from accidents, alterations, misuse, abuse, improper installation, repair, or maintenance.
This includes using any external device that alters or converts the voltage or frequency of
electricity.
5. Unauthorized product modications, repairs by unauthorized centers, or use of non-approved
replacement parts.
6. Abnormal cleaning and maintenance not aligned with the user's manual.
7. Use of incompatible accessories or components.
8. Any costs associated with repairs or replacements under these excluded circumstances shall be the
responsibility of the consumer.
