INSTALLATION USER MANUAL
info@ vikiohome.com / www.vikiohome.com
Model Name: RP30 ; RP31
Available Sizes: 30” 36”
LUNA | 3
Important Safety Instructions...........................................................2
Electrical Requirements...................................................................4
Venting Requirements.....................................................................5
Calculating Vent System Length, Specifcations..............................6
Required Tools.................................................................................6
Parts Supplied..................................................................................8
Dimensions......................................................................................10
Preparation......................................................................................12
Do's and Don'ts for Duct Venting.....................................................12
Rough-in..........................................................................................13
Installation.......................................................................................14
Charcoal Filters...............................................................................17
Filters..............................................................................................18
VentingMethods..............................................................................19
Range Hood Operations (Digital Panel)..........................................20
Explosion Diagram..........................................................................21
Troubleshooting...............................................................................23
Maintenance....................................................................................24
Control Panel Replacement & Wiring Diagram...............................25
Circuit Board Replacement.............................................................27
Bulb Replacement...........................................................................29
Grease Replacement......................................................................30
Warranty.........................................................................................31
Disclaimer & Contact Us.................................................................32
FAQ.................................................................................................33
TABLE OF CONTENTS
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• Before beginning installation, please read and follow these important instructions
for the safety of your home and the people living in it.
• The instructions in this manual are intended for qualified installers and certified
service technicians. Installation and electrical wiring must be completed by qualified
professionals and in accordance with applicable codes and standards.
• DO NOT attempt to install this appliance yourself. Injury could result from installing
the unit due to lack of appropriate electrical and technical background.
• The installer should leave these instructions with the consumer who should retain
for local inspectors’ use and for future reference.
• Due to the size and weight of VIKIO range hoods, two-person installation is highly
recommended.
• Use care when handling the range hood, chimney cover, baffle filters, and any parts
or accessories, as sharp edges may lead to injury. Use of gloves during installation
is highly recommended.
• The manufacturer will not be responsible for any damage to property or to persons
caused by incorrect installation, improper use of the appliance, or failure to heed
the warnings listed.
• The manufacturer reserves the right to make changes to its products when consider-
ed necessary and useful, without affecting the essential safety and operating charac-
teristics.
• This appliance is designed for general ventilating use only. DO NOT use to exhaust
hazardous or explosive materials and vapors.
• Sufficient air is needed for proper combustion and exhausting of gases through the
ducting installed with range hoods to prevent back drafting.
• Before servicing or cleaning the unit, fully disconnect the hood from power to avoid
risk of electric shock and injury.
• The combustion air flow needed for safe operation of fuel-burning equipment may be
affected by this unit's operation. Follow heating equipment guidelines and safety
standards such as those published by the National Fire Protection Association (NFPA),
American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE),
WARNING: If the information in this manual is not followed exactly, a fire or explosion
may result causing property damage, personal injury, or loss of life.
and local code and government authorities.
1
General Safety
IMPORTANT SAFETY INSTRUCTIONS
2
LUNA | 5
• Ducted range hoods MUST ALWAYS be vented to the outdoors or in some instances
IMPORTANT SAFETY INSTRUCTIONS
converted to recirculate the air.
• Some existing installations may already have an external damper at the exit point of
the home.In this case,the damper in the transition piece of your hood needs to be
removed,as these two dampers work against each other and will reduce the perfor-
mance of the hood.
• Please consult an HVAC or installation professional for advice to comply with local
regulations and ensure appropriate ventilation.
• When cutting or drilling into a wall or ceiling, be careful not to damage electrical wiring
or other hidden utilities.
• All electrical wiring must be properly installed, insulated, andgrounded. VIKIO range
hoods come with a grounded 3-prong plug that must be plugged into a dedicated 15-
ampcircuit. Manipulating the plug or cutting the electrical cord will void your warranty.
• Electrical installation must be in accordance with the National Electrical Code ANSI/ NPA70-
latest edition and/ or local codes.
• Old duct works hould be cleaned or replaced, ifnecessary, to avoid the possibility of a
grease fire or other hazard. Check all joints on duct work to ensure proper connection;
all joints should be properly taped/secured.
• When a range hood ventilates air out of the room,the vented air must be replaced;this
is called makeup air. If a makeup air system is needed, but not used, a hood may not
function as expected due to negative air pressure.
• Keep the motor, fans, baffle channels, filters, tunnels, greasecups, and grease-laden
surface sclean. Grease should not be allowed to accumulate inside or on the surface
• VIKIO does not currently provide makeup air units. Always consult applicable building
codes regarding minimum and maximum airflow rates. Certain states mayr equire
additional items such as makeup air for larger CFM range hoods.
ofthe range hood; clean surfaces frequently.
• Take care when cleaning the range hood in spray form:never direct spray of water or
cleaners onto the electrical wiring, motor, button panel, or light bulbs.
• After installation, use a stainless steel cleaning product or wipe to eliminate any
residues from protective film after removal.
3
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IMPORTANT: Observe all governing codes and ordinances.
It is the customer’s responsibility:
• To contact a qualified electrician
• To assure that the electrical installation is adequate and in conformance
with
National Electrical Code, ANSI/NFPA 70 - latest edition*, or CSA Standards C22.
1-94, Canadian Electrical Code, Part 1 and C22. 2 No. 0-M91 - latest edition**
and all local codes and ordinances.
If codes permit and a separate ground wire is used, it is recommended that a qualified
electrician determine that the ground path is adequate. A 120-Volt, 60 Hz, AC-only,
fused electrical supply is required on a separate 15-amp circuit.
DO NOT ground to a gas pipe.
Check with a qualified electrician if you are not sure that the range hood is properly
grounded.
DO NOT have a fuse in the neutral or ground circuit.
IMPORTANT: Save this Installation Guide for electrical inspector’s use.
The range hood must be connected with copper wire/plug only.
The range hood should be connected directly to the fused disconnect (or circuit
breaker) box through flexible armored or non-metallic sheathed copper cable.
A U.L. - or C.S.A. - listed strain relief must be provided at each end of the power
supply cable.
Wire sizes (copper wire only) and connections must conform with the rating of the
appliance as specified on the model/serial rating label. Wire sizes must conform
to the requirements of the National Electrical Code ANSI/NFPA 70 - latest edition*,
or CSA Standards C22.1-94, Canadian Electrical Code Part 1 and C22. 2 No. 0-M91
- latest edition** and all local codes and ordinances. A U.L. - or C.S.A. - listed
conduit connector must be provided at each end of the power supply cable (at the
range hood and at the junction box).
ELECTRICAL REQUIREMENTS
• Duct system must terminate to the outside (roof or side wall).
•
DO NOT terminate the duct system in an attic or other enclosed area.
• DO NOT use 4” (10.2 cm) laundry-type wall caps.
• Use metal/aluminum duct only. Rigid metal/aluminum vent is recommended.
• DO NOT use plastic duct.
• Always keep the duct clean to ensure proper airflow.
• Calculate the following figures before installation:
1. Distance from the floor to the ceiling.
2. Distance from countertop/stove to range hood (recommend* 24” to 30”).
3. Height of hood and duct cover.
2
2
General Safety
4
• A distance of 24” to 30” is recommended* between stove top and the bottom of
range hood.
• It is recommended that the range hood be vented vertically through the roof
through 6” or bigger round metal/aluminum duct work.
• The size of the duct should be uniform.
• Use no more than three 90° elbows.
• Make sure there is a minimum of 24” (61 cm) of straight duct between the elbows
if more than one elbow is used.
• DO NOT install two elbows together.
• The length of duct system and number of elbows should be kept to a minimum to
provide efficient performance.
• The duct system must have a damper. If roof or wall cap has a damper, DO NOT
use damper (if
supplied) on top of the range hood.
• Use aluminum foil tape to seal all joints in the duct system.
• Use caulking to seal exterior wall or roof opening around the cap.
USE 6” ROUND ROOF OR RECTANGULAR WALL VENT CAP.
IMPORTANT:
• Use a rectangular to circular transition to connect range hood to ducting system.
• A minimum of a 6” round duct (standard for this range hood) must be used to
maintain maximum airflow efficiency.
• Always use rigid type metal/aluminum ducts if available to maximize airflow when
connecting to provided duct.
• ALWAYS, when possible, reduce the number or transitions and turns in the duct run.
If a reducer is used, install a long reducer instead of a pancake reducer.
• Please use Duct Run Calculation below to compute total available duct run when
using elbows, transitions and caps.
Reducing the duct size will restrict airflow and decrease efficiency.
• If turns or transitions are required: Install as far away from opening and as far apart,
between 2, as possible.
• Minimum mount height between stove top to hood bottom should be no less than 24".
• Maximum mount height between stove top to hood bottom should be no higher than
30".
• It is important to install the hood at the proper mounting height. Hoods mounted too low
could result in heat damage and fire hazard; while hoods mounted too high will be hard
to reach and will loose its performance and efficiency.
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VENTING REQUIREMENTS
For the most efficient & quiet operation:
• Ifavailable,alsorefertostovetopmanufacturer’sheightclearancerequirementsand
* Due to different ceiling height congurations, recommended height may not be applicable.
recommended hood mounting height above range.
• Round - 6” (use Aluminimum foil tape to properly seal)
Minimum Duct Size:
5
To calculate the length of the duct system you
Putty
Knife
Pencil
Tape
Measure
Phillips
Screwdriver
Aluminum Tape
Power
Drill
UtilityKnife
Drywall Knife
require, subtract the equivalent feet
for each “Duct piece” (Table Below) used in the system from the “Recommended
maximum run” (Table Below). The longest duct run that is acceptable (if completely
straight) is 50 feet. The number of duct pieces (elbow, transition, etc.) installed in
your duct run will determine the maximum length the duct run can be. Please refer
to the example below:
Duct Run Calculation:
Recommended maximum run
6” round duct 50 ft
Duct piece deduction
Each 90º elbow used 9 ft
Each 45º elbow used 5 ft
Each round to rectangle transition
used
7 ft
Side wall cap with damper 7 ft
Roof cap 7 ft
One roof cap, two 90º elbows, and
one 45º elbow
Duct Run Calcuation example:
used:
7ft + 9ft + 9ft + 5ft = 30ft
used.
The above duct pieces used are
equivalent to 30ft of a straight duct
run. Subtract 30ft from the allowable
50ft. The remaining distance of 20ft
is the longest that the straight ducting
(in addition to the vent pieces) can be.
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CALCULATING VENT SYSTEM LENGTH
REQUIRED TOOLS
Level
6
SPECIFICATIONS
2 x 3W LED (4
120W + 6W for LED
Body Stainless Steel
Power Rating 120V/60Hz (USA & Canada standard)
General Input Power
Lights
Motor Input Power 120W
Motor Revolution 700 RPM (±10%) to 1350 RPM (±10%)
Levels Of Speed Control 3 Levels
Air Pressure 150 Pa (200 Pa Maximum)
Noise Level (Q/M/H)
1.0 Sone (40 dB) / 4.0 Sone (55 dB) / 6.5 Sone (60 dB)
Motor Type Double Motor
Power Connection Type
Plug-in Wire (120V)
Control Type Digital Display Panel
Filtration Type Stainless Steel Baffle Filters
Illumination
000K)
Venting Size Top 6” Round
Warranty
2 Year Parts Warranty
RP30Model Name:
2 x 3W GU10-LED (4000K)
Body Stainless Steel
Power Rating 120V/60Hz (USA & Canada standard)
General Input Power
210W + 6W for LED Lights
Motor Input Power
210W
Motor Revolution
1000 RPM (±10%) to 1650 RPM (±10%)
Levels Of Speed Control 3 Levels
Air Pressure
460 Pa (675Pa Maximum)
Noise Level (Q/M/H)
1.0 Sone (40 dB) / 4.0 Sone (55 dB) / 6.5 Sone (60 dB)
Motor Type
Single Motor
Power Connection Type Plug-in Wire (120V)
Control Type Digital Display Panel
Filtration Type Stainless Steel Baffle Filters
Illumination
Venting Size Top 6” Round
Warranty
2 Year Parts Warranty
RP31Model Name:
7
NOTE:
Where necessary, additional screws will be needed for installation and added
support, but is not included. Please review contents before installation.
LUNA | 9
RP30-PARTS SUPPLIED
QTY: 4PCS
Anchor Screw
(M4x35mm)
Baffle Filters
Upper Chimney
Lower Chimney
Mounting Bracket
**Before installing, remove the protective
white film**
QTY: 4PCS
Self-Drilling
Plastic Drywall Anchor
QTY: 6PCS
(M4x8mm)
8
NOTE:
Where necessary, additional screws will be needed for installation and added
support, but is not included. Please review contents before installation.
LUNA | 9
RP31-PARTS SUPPLIED
Baffle Filters
Upper Chimney
Mounting Bracket
**Before installing, remove the protective
white film**
QTY: 2PCS
Mounting Screw (M5x40mm)
QTY: 2PCS
Washer (Ф5.5×16mm)
QTY: 2PCS
Anchor (Ф8mm)
QTY: 2PCS
Wall Bracket Mounting Screws
(M4x16mm)
QTY: 2PCS
Anchor (Ф6mm)
QTY: 4PCS
Chimney Mounting Screws
(M4x8mm)
Lower Chimney
9
30"/36"/42"
TOP VIEW
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RP30-DIMENSIONS
19.69"
Ø 6”
Transition
10
TOP VIEW
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RP31-DIMENSIONS
Ø 6”
Transition
11
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Advanced Preparations:
• Be familiar with the controls of the range hood by reading through Range
Hood
Operations.
• Place the range hood on a flat, stable surface. Connect the range hood to a
designated standard outlet (please refer the product label for the suitable voltage
of this unit) and turn on the range hood. Verify all operations of the range hood
by referring to Range Hood Operations. Place all supplied parts and required
hardware on a flat, stable surface and verify the existence of all supplied parts.
• Decide the location of the venting pipe from the hood to the outside.
• Carefully remove the white or blue plastic protective coat from the range hood.
Preparations:
NOTE: To avoid damage to your hood, prevent debris from entering
the vent opening.
Refer to Venting Methods.
• A straight, short vent run will allow the hood to perform more efficiently.
• Try to avoid as many transitions, elbows, and long run as possible.
This may reduce the performance of the hood.
• Using 45 degee elbows is better than using 90 degree elbows.
• IMPORTANT: Peel white plastic protective coat off the hood, if any.
• Use aluminum tape to seal joints between pipe sections.
THE HOOD MUST BE TESTED BEFORE INSTALLATION.
Vikio will not be responsible for additional labour costs related to
reinstallation of the hood due to transportation internal damage or wiring issues.
PREPARATION
(a)
(b)
(c)
the manual. Areducer will reduce the CFM of the hood and increase the noise.
c. DO NOT use plenum boxes. Boxes create turbulence and make the hood
inefficient. Use a smooth elbow to guide the air outdoors.
DO’S AND DON’TS FOR DUCT VENTING
a. Avoid the use of sharp elbows. Use 45 degrees instead, if possible.
b. DO NOT use REDUCERS. Keep the size of the duct the same, as per
12
LUNA | 13
ROUGH-IN
Centerline
Cooking Surface
Ceiling
Min height: 84½””
from bottom
of
duct to ground when range
height to stove is30
Available width sizes:
30"/36"/42"
Min: 24”, Max: 30”
Optimally 28”
Height from bottom of range
hood to installation holes:
11.8”
Wall duct height Min height:
78.5”from bottom of duct to
ground when range height to
stove is 24
Height from bottom of range
hood to top of transtion
: 12.6"
”
”
Preferred areas to install 6”-Ø
wall or roof vent ducting
Typical stud behind wall setup
Cut out drywall for plywood
brace support
Min height: 78”
from power outlet to floor when
range height to stove is 24”
Install area for metal bracket
Min height: 85”
from power outlet to floor when
range height to stove is30”
Ceiling height: Typical 96”, Max
108”. For higher ceilings,
please contact us to purchase
an
extension.
which holds up the chimney
NOTE:
DO NOT USE threaded
drywall anchors to support the
hood when mounting the hood
on sheetrock. Mounting the hood
on wall studs or lumbars is highly
recommended.
*Due to dierent ceiling height congurations,
recommended height may not be applicable.
Chimney length and width:
11.73" x 8.11"(Height will vary)
Typical stove top height: 36”
If needed, drill holes at the rear
panel of the range hood in order
to mount wood screws (not
included) in to the studs for
additional support.
120v Power Outlet location:
13
| LUNA12
(1) Use knife and saw to cut out drywall to
accommodate a plywood brace support.
The inserted plywood should be the same
depth as the drywall slab it is replacing.
ROUGH-IN (Continued)
Studs behind the wall
Placement of
Range Hood
(B) Screw on plywood to the exposed
studs (woodscrews not included).
Prepare space for 120v outlet. Place
within chimney wall, hidden from view.
Screw on plywood
to the exposed studs
(wood screws not
Prepare space for
120v outlet. Place
within chimney
wall hidden from
view.
Min Height: 76”
Use knife and saw to
cut out drywall to
accommodate plywood
brace support.
from the floor.
included)
Min Height: 76” from the foor.
INSTALLATION
The adaptor can be used to protect the faps.
NOTE: DO NOT USE threaded drywall anchors to support the
hood when mounting the hood on sheetrock. Mounting the hood
on wall studs or lumbars is highly recommended.
CAUTION: Make certain the range hood is secure before
releasing! For safety purpose, pre-drilled mounting holes are
provided through the back of the hood. For a more secure
installation, use as many mounting holes as needed to secure
from the inside of hood.
14
LUNA | 15
INSTALLATION (Continued)
Apply spackle in
between spaces
of the plywood
and drywall
seamlessly.
Install Mounting
Bracket
Be alert of
any electrical
hazards before
plugging into
the outlet to
check the fan
motor and
lights are
Use woodscrews
(M4x35cm) to mount
onto the plywood.
functioning.
(1) Apply spackle in between spaces of
the plywood and drywall seamlessly.
Sand down any rough spackle to smooth
out. Paint area if required.
Use the drywall plast
ic anchors and metal
screws to install the mounting brackets to
prepare for the upper chimney.
Fasten woodscrews to mount onto the
plywood based on your earlier
measurements already established.
(2) Connect the range hood to a designated
standard outlet (please refer to the product
label for the suitable voltage of this unit).
Check the fan motor and lights are
functioning.
SAFETY WARNING: Risk of electrical shock. This range hood must be properly
grounded. Make sure this is done by qualifed electrician in accordance with all
applicable national and local electrical codes. Before connecting wires, switch
power of at service panel and lock service panel to preduct power from being
switched on accidentally.
15
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INSTALLATION (Continued)
Cut out hole
in wall to
accommodate
elbow duct.
6” - Ø Transition
6” - Ø Elbow Duct
6
” - Ø Duct
Cut out hole on
the top panel of
cabinet, and in
ceiling for
exhaust duct
6
”- Ø Transition
WALL VENT
ROOF VENT
(3) Distance from wall to transition
Fasten screws to
hold chimney to
mounting bracket
Expand the upper
chimney to sit flush
against the ceiling
circumference edge for 6".
CAUTION: Make certain the range hood is secure before releasing!
Connect the range hood’s electrical wiring and check the fan motor and lights are
functioning.
Be alert of any electrical hazards and refer to the product label for the suitable voltage
(4) Insert both chimneys onto the range
hood. They should be able to slide into
Use 6" round steel pipe to connect the
exhaust on the hood to the duct work above.
Use aluminum tape to make all joints secure
and air tight.
the gap of the top housing.
(5) To avoid scratching the chimney, extend
the upper chimney slowly and carefully to
the chimney-mounting bracket and tighten
screws.
of this unit.
16
It is recommended to use ducting to direct vent your range hood whenever possible. If
you have a recirculating kit installed on your under cabinet hood, carbon charcoal flters
If you need to do a ductless installation, please follow the
installation steps without installing a smoke pipe. And
install the activated carbon.
HOW TO REPLACE OR CHANGE CHARCOAL FILTERS
are available to recirculate the air through your hood.
Scan for a charcoal filter
installation tutorial video
Replacing Char.
Scan for a charcoal filter
installation tutorial video
Model Name:RP30
Replacing Char.
17
Model Name:RP31
Retractable Tabs
BOTTOM VIEW
SIDE VIEW
| LUNA18
When filter sits flush within the opening,
While continuing to install the filter, ensure
you lift the lever for the retractable tabs to
Angle filter and direct tab inserts toward
the aft slot of the range hood opening.
clear way for flush insertion.
release the lever to lock in place.
INSTALLATION OF FILTERS
Tab Inserts
Lift Lever
***Before installing, remove
protective white lm***
Baffle Filters
18
LUNA | 21
VENTING METHODS
IMPORTANT:
NEVER exhaust air or terminate duct work into spaces between walls, crawl spaces,
·
ceiling, attics or garages. All exhaust must be vented to the outside.
·
·
Use metal/aluminum duct work only.
Fasten all connections with sheet metals crews and tape all joints with certifed
Aluminum Tape.
·
·
Use caulking to seal exterior wall or roof opening around the cap.
Colder climates require wrapping insulation around the ducts and optional blowers.
·
The system must have a Backdraft Damper.
Wall vent
Roof vent
Wall vent(alongside joist)
Backdraft damper
Wrap insulation required for
cold climates
6”- Ø for all ducting
·
This range hood is factory set for venting through the roof or wall.
·
Duct work can terminate either through the roof or wall. To vent
through a wall, a 90° elbow is needed.
19
| LUNA22
on the systerm, press Power
RANGE HOOD OPERATIONS (Digital Panel)
Method 1:
Press Power
FUNCTION
OPERATION
INDICATE
REMARK
button to turn
button once to turn off the systerm.
Method 2: In the Gesture on state, quickly
wave your hands(left or right) to
open the systerm.
Method 1:
ON/OFF
SPEED
Sensing points Sensing points
Gesture Light Power/ DelaySpeed setting
Press Speed button to
choose
the speed.
Method 2: In the Gesture on state, from left
to right to increase the fan speed;
from right to left to reduce the fan
speed.
Method 3:
When the motor is running, press
Speed button to turn off the
current speed.
When the motor is running, press Power
DELAY
botton to activate the delay off timer function
(3 minutes).
LIGHT
Press Light button to turn on or off the
lighting function.
1.Switch factory
default is med
speed
2. Speed by
default remember
the last used
setting.
LED lights are
individually
controlled
Gesture by
default remember
the last used
setting.
.
Gesture by
default is turned
on.
When the switch is on/off,
the speed and light
buttons are on/off at the
same time.
If the indicator is on, it
indicates the current
speed. If the indicator is
off, it indicates that the
fan is off.
If the indicator blinks, the
delay off timer function
starts.
function is on;
-The indicator is dimmed,
it means the gesture
function is on normally
under the shutdown state;
-The indicator is all on, it
means the gesture
-The indicator is off, it
means the gesture
function is off.
-The indicator is on, it
means the light function
is on.
-The indicator is off, it
means the light function
is off.
GUESTURE
Press Guesture button to turn on or off
thegesture function.
20
LUNA | 25
RP30-EXPLOSION DAGRAM
No. Description
Quantity
1
2
3
Rubber Gasket
4
5
6
7
8
Circuit Board
9
Chimney Mounting Bracket
6" Round Duct Connector
6" Flexible Duct Tube
Hood Body
Control Panel
Light
10
11
12
13
14
Spuirrel Cage
Fan Blade
Motor
15
Left Protective Panel
16
17
Capacaitor
1
18
Plastic box
1
1
1
1
1
1
1
1
2
2(30") / 3(36")
1
1
1
1
1
Right Protective Grill
1
1
Upper Chimney
Lower Chimney
Power Cord
Stainless Steel Baffle Filter
19
1
21
1
2
3
4
5
7
6
9
8
11
10
12
19
13
14
15
16
17
18
LUNA | 25
RP31-EXPLOSION DAGRAM
No. Description
Quantity
1
2
3
4
5
6
7
8
Circuit Board
9
Chimney Mounting Bracket
6" Flexible Duct Tube
Hood Body
Control Panel
Light
10
11
12
13
14
Motor Assembly
Fan Blade
Motor
15
16
Capacaitor
1
Plastic box
1
1
1
1
1
1
1
1
1
1
1
1
3
Upper Chimney
Lower Chimney
Power Cord
Stainless Steel Baffle Filter
1
Grease Cup
2
22
| LUNA24
TROUBLESHOOTING
POSSIBLE CAUSE
ISSUE
weak
The blower or fan seems
A large amount of oil ha
s
accumulated on the baffle filter.
.
Gesture invalid
SOLUTION
.
Use the wrong duct size.
The distance between the range
hood and the stove is too far
.
The duct is clogged or if damper
unit(half-circular flapper) is not
installed correctly
.
Gesture function is not turned on.
The hand wave motion does not
pass through two sensor points or
the speed is too slow
.
The circuit board is malfunctioning
Range hood is making a
Check that there is power to the
range hood.
rattling noise.
The motor is loose.
The duct work connection is loose.
The hood is not secured in place.
The motor is working, the
light is not on.
The light connector is not connected
The lights cannot be
turned off
The circuit or switch board is out of
order.
Light out of order
.
Range hood does not
work.
The circuit board is out of orderoff.
Turn off the power and check that
all wires are properly connected.
Refer to your specific model's
installation instructions for proper
wiring.
Turn off the power and remove
the filter and check that all screws
are secure and tight around the
motor.
The ductwork connection to the
pipe is tight. Add duct tape if
necessary.
Check the installation of the hood.
If it is stuck, it will sound like motor
Clean or replace the baffle filters.
Use the right duct- 3-1/4x10" or
6" round type.
Adjust the distance between the
range hood and the stove top
Clear the blockage of the duct.
Install the flapper correctly.
Turn on the Gesture function.
Please ensure that you move your
hand in a horizontal motion over
the sensing points, maintaining a
distance no closer than 5.9 inches
from the panel.
Contact the customer to replace
a new carcuit board.
The most common issue is that
the circuit breaker is off or the
fuse has blown.
Make sure the speed has been
selected at the controls.
noise but it's really the damper.
Check whether the air outlet is
blocked by foreign matter or air
duct deformation, and the
damper is opened normally.
Check whether the LED
connector is connected
Contact customer service to
replace the lamp.
Contact customer service to eplace
the switch board or circuit board.
Contact customer service to
replace the circuit board
23
• Clean periodically with stainless steel cleaner and clean cotton cloth. Do not use corrosive or
abrasive detergent (e.g. Comet Power Scruv
®
, EZ-Off
®
oven cleaner), or steel wool/scoring
pads, which will scratch and damage the stainless steel surface. For heavier oil use liquid
degrease such as “Forumla 409
®
” or “Fantastic
®
” brand cleaner.
• If the hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the
surface of the hood. Avoid getting cleaning solution onto or into the control panel. Follow
directions of the stainless steel cleaner. CAUTION: Do not leave on too long as this may
cause damage to the hood finish. Use a soft towel to wipe off the cleaning solution, gently
rub off any stubborn spots. Use a dry soft towel to dry the hood.
• DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the
•
• After cleaning, you may use non abrasive stainless steel polish such as 3M
®
or ZEP
®
, to
polish and buff out the stainless luster and grain. Always scrub lightly, a with clean cotton
cloth, and with the grain.
DO NOT allow deposits to accumulate or remain on the hood.
surface and cause rusting.
•
• DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in
contact with stainless steel for extended periods. Many of these compounds contain chemicals,
which may be harmful. Rinse with water after exposure and wipe dry with a clean cloth.
Cleaning Grease Filter:
Filters should be cleaned after every 30 hours of use.
•
Baffle
lters are NOT dishwasher safe. Spray “Formula 409
®
” or equivalent
degreasing
detergent and leave to soak if very dirty. Dry the filters and re-install before using the hood.
• Should filters wear out due to age and prolonged use, please contact Vikio Range Hoods to
order replacement filters.
Replacing the light bulb:
• This range hood uses LED bulbs (please refer to the actual specification of the hood purchased):
USA/Canada: LED 3W 120V
Operations:
• Read and understand all instructions and warnings in this manual before operating
the appliance. Save these instructions for future reference.
• Always leave safety grills and filters in place. Without these components, operating
blowers could catch on to hair, fingers and loose clothing.
• Never dispose cigarette ashes, ignitable substances or any foreign objects into blowers.
• Never leave cooking unattended. When frying, oil in the pan can easily overheat and
catch fire. The risk of self combustion is higher when the oil has been used several times.
• Never cook on “open” flames under the range hood. Check deep-fryers during use:
Superheated oil may be flammable.
• The saturation of greasy residue in the blower and filters may cause increased inflammability.
Keep unit clean and free of grease and residue build-up at all times to prevent possible fires.
• Filters must be cleaned periodically and free from accumulation of cooking residue.
Old and worn filters must be replaced immediately.
•
DO NOT operate blowers when flters are removed. Never disassemble parts to clean without
proper instructions. Disassembly is recommended to be performed by qualifed personnel only.
Read and understand all instructions and warnings in this manual before proceeding.
•
SAFETY WARNING:
Never put your hand into area housing the fan while the fan is operating!
Cleaning Exterior surfaces:
LUNA | 27
MAINTENANCE
Replacing Filters:
24
LUNA | 27
Replacing Control Panel :
1. Make sure the range hood is unplugged or turn OFF breaker.
2. Remove the baffle filters.
3. Remove the screws on the LED Light panel.
4. Remove the screws holding the control panel.
Unplug the control panel, and replace with a new control panel.
5. Fix the screws holding the control panel.
6.
RP30-CONTROL PANEL REPLACEMENT
Fix the screws of LED Light panel.
WIRING DIAGRAM (Digital Panel)
Plug to Outlet
Black 110V
White 110V
L
N
Yellow
Yellow
Capacitor
M
White
Blue
Pink
Red
AC-L
AC-N
MO-n
MO-1
(FAN1)
MO-2 (FAN2)
MO-3 (FAN3)
Black
White LIGHTS
LAMP-
LLAMP-
N
Never work on or clean the range hood while the power is on.
WARNING
Always unplug the unit or switch the electrical breaker to the off position.
Scan for a button panel
installation tutorial video.
25
LUNA | 27
1. Make sure the range hood is unplugged or turn OFF breaker.
2. Remove the baffle filters.
3. Remove the screws on the LED Light panel.
4. Remove the screws holding the control panel.
Unplug the control panel, and replace with a new control panel.
5. Fix the screws holding the control panel.
6.
RP31-CONTROL PANEL REPLACEMENT
Replacing
Control Panel
:
Fix the screws of LED Light panel.
WIRING DIAGRAM (Digital Panel)
Plug to Outlet
Black 110V
White 110V
L
N
Orange
Yellow
Capacitor
M
Blue
White
Black
Brown
ACL
ACN
ACN
MO-1
(FAN1)
MO-2 (FAN2)
MO-3 ( FAN3)
LIGHTS
LAMP
ACN
Never work on or clean the range hood while the power is on.
WARNING
Always unplug the unit or switch the electrical breaker to the off position.
Scan for a button panel
installation tutorial video.
Red
Blue
26
1. Make sure the range hood is unplugged or turn OFF breaker.
2. Remove the baffle filters.
3. Remove the screws on the circuit board box.
4. Take out the circuit board and unplug the wires connected to the circuit board one by
one.
5. Replace the circuit board, plug the wires one by one, and then secure the circuit board
with screws.
6. Put the wires back to the board box, fix the screws, cover the panel and secure it with
Replacing Circuit Board :
RP30-CIRCUIT BOARD REPLACEMENT
screws.
WARNING
Never work on or clean the range hood while the power is on.
Always unplug the unit or switch the electrical breaker to the
off position.
Scan for a circuit board
installation tutorial video.
27
1. Make sure the range hood is unplugged or turn OFF breaker.
2. Remove the baffle filters.
3. Remove the screws on the circuit board box.
4. Take out the circuit board and unplug the wires connected to the circuit board one by
one.
5. Replace the circuit board, plug the wires one by one, and then secure the circuit board
with screws.
6. Put the wires back to the board box, fix the screws, cover the panel and secure it with
RP31-CIRCUIT BOARD REPLACEMENT
Replacing Circuit Board :
screws.
WARNING
Never work on or clean the range hood while the power is on.
Always unplug the unit or switch the electrical breaker to the
off position.
Scan for a circuit board
installation tutorial video.
28
| LUNA26
Why is my range hood white/blue?
This is a protective layer that is placed on all range hoods to prevent shipping
RP31-BULB REPLACEMENT
Replacing LED 3W Light Fixture:
damage.
Scan for a light bulb
installation tutorial video.
Make sure the range hood is unplugged or turn OFF
breaker and the lights are cool to touch.
1. Turn the light to the left and it will loosen.
2. Take a new LED light, the light leg is aligned with the
hole on the lamp holder, and then turn to the right,
and the replacement is completed.
29
WARNING
A removable plastic grease cup is designed to catch excess grease at the bottom of the
motor. It’s recommended to remove it every 2–3 months, wash it, then re-install it.
To remove or install the grease cup, remove the baffe flters on your hood and slide the cup
HOW TO CLEAN AND REPLACE THE GREASE CUP
Never work on or clean the range hood while the power is on.
Always unplug the unit or switch the electrical breaker to the
off position.
it into brackets located at the bottom of the motor. See below.
Scan for a grease cup
installation tutorial video.
30
TO OBTAIN SERVICE UNDER WARRANTY:
You must present proof of original purchase date.
Please provide an original dated proof of purchase (sales receipt / invoice)
The information in this document is subject to change without notice, please contact Vi
kio
Range Hoods for updated details.
LUNA | 29
WARRANTY
in order to obtain service under warranty.
Two Year Parts Warranty:
For two years from the date of original purchase, Vikio Range Hoods will provide free of charge,
non-consumable replacement parts or components that failed due to manufacturing defects.
Subject to the conditions and limitations set forth below, Vikio Range Hoods will replace any
part of its products that prove defective by reason of improper workmanship or materials.
Replacement parts or products will be provided by Vikio Range Hoods on an exchange basis,
and will be either new or refurbished to be functionally equivalent to new.
This Warranty Will Be Voided When:
Product is damaged through negligence, improper installation, accident, abuse, misuse, natural
disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental
conditions, or any unauthorized disassembly, repair, modification, or failure to
follow installation
instructions. When product is used commercially or other than its intended purpose. Damaged
because of improper connection with equipment of other manufacturers. Repaired or modified
by anyone other than Vikio Range Hoods. This limited warranty
also does not apply to any
product on which the original identification information has been
altered, obliterated or removed,
Who is Covered:
This warranty is extended to the original purchaser for products purchased for ordinary
home use.
has not been handled or packaged correctly or has been sold as second-hand.
What is Not Covered:
Consumable parts such as light bulbs, metal and charcoal filters. The natural wear of finish, and
wear due to improper maintenance, use of corrosive and abrasive cleaning products, pads,
and oven cleaner products. Chips, dents or cracks due to abuse, misuse, freight
damage, or
improper installation. Damage of product caused by accident, fire, floods or acts of God. The
manufacturer and/or distributor/reseller is not liable for, and does not cover under warranty, any
loss of properties or any costs associated with removing, servicing, installing, or determining
the source of problems with this product.
This warranty is valid in Canada and the United States of America. It is non-transferable and
applies only to the original purchaser and does not extend to subsequent owners of this product.
Any applicable implied warranties, including the warranty of merchantability, are limited in
duration to a period of express warranty as provided herein beginning with the date of original
purchase and, no warranties, whether expressed or implied, shall apply to this product thereafter.
To obtain warranty service, you may contact Vikio Range Hoods. Please confirm the terms of
Vikio Range Hood’s policies prior to contacting us. Typically, you must include product
identification information, such as the model number/name with a detailed description of the
problem you are experiencing. You must also include proof of the date of original purchase as
evidence that the product is within the applicable warranty period, and that it is a genuine range
hood from Vikio Range Hoods.
31
| LUNA28
The information in this document is subject to change without notice, please contact Vi
ki
o Range Hoods for updated details.
DISCLAIMER
Carefully inspect all items for damages before accepting delivery. Note any
damages on the freight bill or express receipt. request name and signature of
the carrier’s agent and keep a copy to support your claim. Upon acceptance of
items, owner assumes responsibility for its safe arrival. Report damages to the
carrier and file a claim immediately. Failure to do so may result in the denial of
your claim. The carrier will furnish you with necessary forms for filing a claim.
Damages on any returns or exchanges caused during transit are not covered
under our warranty (the customer must insure the return with the shipping
company). If your range hood is damaged in transit, please contact us within 14
days of receiving your new order to report the damages. Vikio Range Hoods will,
to the best of its ability, file a damage claim and investigate the matter.
Please inspect contents of package(s) carefully upon receiving! We must be
notified of any damages and/or missing parts within fourteen (14) days upon your
receipt of the package(s). Claims will not be accepted after fourteen (14) days.
NOTE: Items are thoroughly tested and carefully packed in our facility before
shipping.
Products must be returned in good working condition with ALL original parts and
documentation packed in all original cartons, fillers and shipping cartons. A restoc-
king fee of 10% will be charged for all approved return(s). Exchanges or returns
will not be accepted if the unit has been installed, and may be rejected if parts are
missing.
Make sure to inspect the hood for damages and defects before installation. Appea-
rance flaws of the hood found after installation and not affecting hood performance
are not covered under our warranty for returns or exchanges. Service visits are not
covered under warranty and will carry a service charge.
CONTACT US
If you require assistance, please contact Vikio Range Hoods. Please have your
order number and model of the range hood ready.
You must have this information in order to receive a response to your request.
If you need replacement parts, we recommend using only genuine parts.
Our accessories and parts are engineered and designed specifically for VIKIO
range hoods. Each part is rigorously tested assuring the utmost in durability
and reliability, providing a factory match, factory-installed appearance and
functionality tailored to each individual range hood model.
info@ vikiohome.com www.vikiohome.com
32
FAQ
Can my hood be ductless?
It is better to duct your range hood to the outside, but if this is not possible, ductless/
recirculating is an acceptable alternative.
Is the width of my range hoods description, the actual size?
No — the actual width of the range hood will be slightly less than the generic
description of the range hood in order to better fit cabinet cutouts. For instance,
a 30" (762 mm) range hood will actually measure 29 1/2" (750 mm).
Why is my range hood white/blue?
This is a protective layer that is placed on all range hoods to prevent shipping damage.
How do I clean my baffle filters and how often?
Your baffle filters should be washed with hot water and soap once per month or placed
in a dishwasher for cleaning. Make sure filters are completely dry before reinstalling.
Can I clean my charcoal filter?
No — charcoal odor filter cannot be washed and must be discarded and replaced when
they become noticeably dirty and/or have stopped filtering the odors. They should be
replaced at least every 3-6months.
33
| LUNA26
Why is my range hood white/blue?
This is a protective layer that is placed on all range hoods to prevent shipping
damage.
info@ vikiohome.com
www.vikiohome.com
