User Manual
Products:
WTM3100,
WTM3400,
WTM4302,
WTM5002
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CONTENTS
HAPPY TO HELP
Thank you for choosing Westinghouse. We have designed this product to make your life
simpler and deliver impeccable performance for many years. Please spend a few minutes
reading this document to get the best from your new Westinghouse appliance.
Visit our website to:
Get usage advice or service information:
www.westinghouse.com.au
Register your product for better service:
register.westinghouse.com.au
Buy Accessories, Consumables and Original spare parts for your appliance:
shop.westinghouse.com.au
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the following
data available: Model, PNC, Serial Number.
The information can be found on the rating plate which is located inside the product.
Warning / Caution-Safety information.
General information and tips.
Environmental information.
Subject to change without notice.
1. SAFETY INFORMATION ..................................................................................................................... 3
2. DESCRIPTION OF THE APPLIANCE .............................................................................................. 5
3. TEMPERATURE CONTROL ............................................................................................................... 9
4. INSTALLING YOUR NEW APPLIANCE .........................................................................................10
5. USING YOUR REFRIGERATOR .......................................................................................................12
6. CLEANING YOUR REFRIGERATOR ............................................................................................... 15
7. FOOD STORAGE GUIDE ...................................................................................................................16
8. TROUBLESHOOTING ........................................................................................................................ 17
9. NOISES .................................................................................................................................................. 21
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1. SAFETY INFORMATION
Note: You must read these warnings carefully before
installing or using the refrigerator.
If you need assistance, contact your customer care
center. The manufacturer will not accept liability,
should these instructions or any other safety
instructions incorporated in this book be ignored.
WARNING
•
It is essential the electric outlet is properly
earthed to ground. Consult a qualified
electrician if you are unsure.
•
Do not use electrical appliances inside the
food storage compartments of the
appliance, unless they are of the type
recommended by the manufacturer.
•
Unplug the refrigerator before cleaning or
moving it to avoid electric shock.
•
Never unplug the refrigerator by pulling the
electrical cord as this may damage it. Grip
the plug firmly and pull straight out.
•
If the power cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in order
to avoid a hazard.
•
Don’t use a steam cleaner. If live components
come into contact with condensing steam, they
may short-circuit or cause an electric shock.
•
Do not store explosive substances such as
aerosol cans with a flammable propellant
this appliance. If pressurized aerosol
containers bear the word ‘flammable’ and/or
a small flame symbol, do not store them
inside any refrigerator or freezer. If you do so
you may cause an explosion.
•
Do not damage the refrigerant circuit.
•
This appliance contains insulation formed
with flammable blowing gases. Avoid safety
hazards by carefully disposing of this
appliance.
•
If you wish to discard this refrigerator, please
contact your local authorities and ask for the
correct method of disposal.
•
When you dispose of your old refrigerators
and freezers, remove any doors. Children
can suocate if they get trapped inside.
•
When positioning the appliance, ensure the
supply cord is not trapped or damaged.
•
Do not locate multiple portable socket-
outlets or portable power supplies at the rear
of the appliance.
WARNING
R600a refrigerant warning
This appliance contains flammable
R600a refrigerant. Avoid safety
hazards by carefully installing,
handling, servicing and disposing
of this appliance.
•
Ensure that the tubing of the refrigerant
circuit is not damaged during transportation
and installation.
•
Leaking refrigerant may cause eye injuries or
ignite.
•
The room for installing appliance must be
at least 1m
3
per 8g of refrigerant. The amount
of refrigerant in the appliance can be found
on the rating plate inside the appliance.
•
If you are unsure of the refrigerant check the
rating plate inside the refrigerator
compartment.
•
It is hazardous for anyone other than an
Authorized Service Person to service this
appliance. In Queensland Australia the
Authorization Service Person MUST hold
a Gas Work Authorization for hydrocarbon
refrigerants to carry out servicing or repairs
which involve the removal of covers.
•
Keep ventilation openings in the appliance
enclosure or in the built-in structure, clear of
obstruction.
•
Do not use mechanical devices or other
means to accelerate the defrosting process,
other than those recommended by the
manufacturer.
WARNING
Stable Footing
When your refrigerator is in place, you
need to stabilize it. Lift the front of the
refrigerator to take the weight o each
stability foot and make small quarter
turns to each foot until it is in firm contact
with the floor. If you intend to move the
refrigerator, remember to wind up each
foot so that you can move it freely. Repeat
the process of the foot adjustment once
you have settled on the new location of the
refrigerator.
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GENERAL WARNINGS
Read the following carefully to avoid damage
or injury. It is important to use your refrigerator
safely. Check these safety points before using your
refrigerator.
•
The appliance must be plugged into its own
dedicated electrical outlet.
•
The plug must be accessible when the
refrigerator is in position.
•
It is essential the power point is properly
earthed to ground. Consult a qualified
electrician if you are unsure.
•
Don’t use extension cords or adapter plugs with
this refrigerator.
•
If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in order to
avoid a hazard.
•
Unplug the appliance before cleaning and
before changing the light bulb(when fitted) to
avoid electric shock.
•
Never unplug the refrigerator by pulling the
electrical cord as this may damage it. Grip the
plug firmly and pull straight out.
•
Choose a location for your refrigerator that isn’t
too cold. The ambient room temperature should
be above 10°C.
•
Stand your refrigerator in a dry place avoid areas
of high moisture or humidity.
•
Don’t put the refrigerator in frosty or
unprotected areas like a garage or on the
verandah.
•
Don’t plug your refrigerator into a timer fitted to
the powerpoint.
•
Do not put the refrigerator in direct sunlight,
near stoves, fires or heaters.
•
Do not put the refrigerator on an uneven
surface.
•
Do not store flammable materials on or
under the appliance, e.g. aerosols.
•
Do not store explosive substances such as
aerosol cans with a flammable propellant in this
appliance.
•
Never store fizzy drinks in the freezer
compartment.
•
Never try to repair the refrigerator yourself,
only use a qualified or authorized service
person for repairs.
•
Never use electric heaters or dryers to defrost
the freezer because you can receive an electric
shock.
•
When transporting and installing the refrigerator,
care should be taken to ensure that no parts of
the refrigerating circuit are damaged.
•
Keep ventilation openings in the appliance
enclosure or in the built-in structure clear of
obstruction.
•
When installed correctly, your refrigerator
should:
– Have adequate space at the back and sides
for air circulation.
– Be vertically aligned to the surrounding
cupboards.
– Have doors that will self-close from
a partially open position.
NOTE: You must read these warnings carefully
before installing or using the refrigerator. If you
need assistance, contact your Customer Care
Department. The manufacturer will not accept
liability, should these instructions or any other safety
instructions incorporated in this book be ignored.
Environmental information.
This appliance is intended to be used in
household and similar applications such as,
•
The kitchen areas in shops, offices and
other working enviroments;
•
Farm house and by clients in hotels,
motels and other residential type
enviroments;
•
Bed and breakfast type environments;
•
Catering and similar non-retail
applications;
Side View
Stabilising foot
wound down
5
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2. DESCRIPTION OF THE APPLIANCE
The details of the refrigerator feature:
Features may vary depending on model. Not all models will have features listed.
• WTM3100WL/SL
• WTM3400WL
TOP MOUNT REFRIGERATOR FEATURES
1
Door
11
Multi flow cover
2
Door Handle
12
Cover Decoration
3
Cover Decoration
13
Temperature Control (Refrigerator)
4
Evaporator Cover
14
Sealed Crisper
5
Temperature Control (Freezer)
15
Adjustable Feet
6
Ice Ball Tray
16
Gaskets
7
Freezer Shelf
17
Freezer Door Bins
8
Refrigerator Light
18
Egg Tray
9
Chiller Tray
19
Storage Door Bin
10
Adjustable Glass Shelves
20
Bottle Door Bin
WTM3400
illustrated
1
2
7
10
12
13
14
15
6
4
9
8
3
11
16
17
19
20
18
3
5
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The details of the refrigerator feature:
Features may vary depending on model. Not all models will have features listed.
• WTM4302WD/SD
TOP MOUNT REFRIGERATOR FEATURES
1
Door
12
Temperature Control (Refrigerator)
2
Door Handle
13
Humidity Crisper
3
Cover Decoration
14
Sealed Crisper
4
Evaporator Cover
15
Adjustable Feet
5
Freezer Shelf
16
Gaskets
6
Twist Ice and Serve
17
Freezer Door Bins
7
Temperature Control (Freezer)
18
Egg Tray
8
Refrigerator Ligh
19
Door Bin
9
Chiller Compartment
20
Storage Door Bin
10
Multi flow cover
21
Bottle Door Bin
11
Adjustable Glass Shelves
WTM4302
illustrated
1
2
7
3
14
15
6
8
4
3
9
5
13
11
10
12
16
17
20
21
18
19
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The details of the refrigerator feature:
Features may vary depending on model. Not all models will have features listed.
• WTM5002WD/SD
TOP MOUNT REFRIGERATOR FEATURES
1
Door
12
Temperature Control (Refrigerator)
2
Door Handle
13
Humidity Crisper
3
Cover Decoration
14
Sealed Crisper
4
Evaporator Cover
15
Adjustable Feet
5
Freezer Shelf
16
Gaskets
6
Twist Ice and Serve
17
Freezer Door Bins
7
Temperature Control (Freezer)
18
Egg Tray
8
Refrigerator Light
19
Door Bin
9
Chiller Compartment
20
Storage Door Bin
10
Multi flow cover
21
Bottle Door Bin
11
Adjustable Glass Shelves
WTM5002
illustrated
1
2
7
10
3
14
15
6
8
4
9
12
5
13
11
16
17
20
21
19
18
3
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The details of the refrigerator feature:
Features may vary depending on model. Not all models will have features listed.
• WTM5002WE
TOP MOUNT REFRIGERATOR FEATURES
1
Door
11
Temperature Control (Refrigerator)
With Quick Chill Mode
2
Door Handle
3
Evaporator Cover
12
Crisper
4
Cover Decoration
13
Adjustable Feet
5
Ice Ball Tray
14
Gaskets
6
Temperature Control (Freezer)
15
Freezer Door Bins
7
Freezer Shelf
16
Door Bin
8
Refrigerator Light
17
Storage Door Bin
9
Multi flow cover
18
Bottle Door Bin
10
Adjustable Glass Shelves
WTM5002WE
illustrated
1
2
9
11
12
13
6
8
3
4
5
10
14
15
17
18
16
7
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3. TEMPERATURE CONTROL
When you first turn on the refrigerator, set both
the refrigerator and freezer temperature control
to normal. Please refer to the below section for
information on adjusting refrigerator and freezer
temperature.
IMPORTANT
When you set a temperature, you set
an average temperature for the whole
refrigerator cabinet.
Checking the softness of ice cream is
a good indication that your freezer is
the right temperature, while checking
the temperature of water kept in the
refrigerator is a good way of checking the
temperature of the food compartment.
Temperatures inside each compartment
may vary, depending on how much food
you store and where you place it.
High or low room temperature may also
aect the actual temperature inside the
refrigerator.
When you change the temperature
settings, make small adjustments and wait
24 hours before assessing whether you
need to make any further changes.
Freezer temperature adjustment
1. Select the freezer control.
2. Slide the control to to set Colder.
3. Slide the control to to set Less Cold.
Default setting
For WTM3100* & WTM3400* models
For WTM4302* & WTM5002* models
Refrigerator temperature adjustment
1. Select the refrigerator control.
2. Slide the control to to set Colder.
3. Slide the control to to set Less Cold.
Mode setting (AUTOSENSE) except model
WTM5002WE
The AUTOSENSE function is an artificial intelligence
incorporated into your refrigerator, which will
record and process all information related to
the use of product and use habits. To then
automatically adjust the internal temperature of
your refrigerator. Making this more efficient.
The function will be conditioned by the amount
of food entered, the number of times the door is
opened and prolonged periods of absence (without
use), among other factors.
4. To select the AUTOSENSE , slide the control
to left completely.
IMPORTANT
While entering the AUTOSENSE function,
the temperature inside the Refrigerator/
Freezer will raise over the default
temperature setting for approximately
1-3°c.
This function should be switch to default
setting if you feel that the beverage is not
cool enough or Ice cream become soft.
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Mode setting (Quick chill) for model WTM5002WE
Use the Quick chill Mode when you add a large
amount of food to the fridge or freezer
compartments for rapid cooling.
4. To select the Quick chill mode, slide the control
to left completely. When this mode enabled,
an alarm will beep 1time. Then, all operate as
setting temperature at 2°C for 90 minutes.
To disable the Quick chill mode, have 2 options
as below.
4.1 Manual disable: Slide the control to normal
refrigerator temperature adjustment,
an alarm will beep 1 time. Then, operation
back to normal.
4.2 Automatic disable: When Quick chill mode
already reach 90 minutes, the Quick
chill mode will automatically disable and
temperature change to default setting.
As long as slider stay on left completely
position, the buzzer will beep 5 times
in every 30 minutes, until user slide the
control refrigerator temperature to the
normal setting point.
IMPORTANT
Setting the freezer temperature to the
lowest is not recommended for normal or
very hot climate condition as this will limit
the cooling capacity to other sections of
the refrigerator. In a very cold climate, the
freezer will need to be set colder.
11
EN
NOTE: In installation where both sides and the rear
of the refrigerator are not enclosed by cabinetry
e.g. the refrigerator is placed against a wall, the
clearance between the rear of refrigerator and the
wall should not be greater than 75mm.
You refrigerator uses energy efficient
components that may produce dierent noises
(Refer “Noises” page for examples) to your
old refrigerator. Occasionally a gurgling sound
of refrigerator flowing or the sound of parts
expanding and contracting can be heard. These
noises are quite normal.
LOCATING THE REFRIGERATOR
Installing your refrigerator
1. Roll the refrigerator into place.
The rollers are designed for forward or
backward movement only. They are not
castors. Moving the refrigerator sideways
may damage your floor and the rollers.
Before moving your refrigerator ensure
height adjusting nut and the stability foot
are fully wound up o the floor.
2. Wind the large height adjusting nut under
door hinge down until the refrigerator is
tilted back by 10mm (see diagram).
Height adjusting nut
Fixed rear rollers
10-15mm
3. Wind the large height adjusting nut on the
handle side down until the refrigerator is
level and stable. If you have difficulty
winding the nut or height adjusting foot
down, have someone tilt the refrigerator
back so you have better access.
stability foot
wound up
4. INSTALLING YOUR NEW APPLIANCE
Unpacking
ENVIRONMENT
Most of the packing materials are
recyclable. Please dispose of those
materials through your local recycling
depot or by placing them in appropriate
collection containers.
Important – check for any damages or marks.
If you find the refrigerator is damaged or marked,
you must report it within 7 days should you wish to
claim for damage/ marks under the manufacturers
warranty. This does not aect your statutory rights.
Clean the refrigerator thoroughly according to
instruction, and wipe away any dust that has
accumulated during shipping.
Check that the floor is level. If it is not then adjust
the provided leveling leg so product is level and
stable.
We recommend that you let your refrigerator run
for two to three hours before you put any food in
it. This will allow you to check that it is operating
properly and that enough cool air is going to the
freezer.
Clearance around your refrigerator;
•
Allow a minimum of 30mm clearance on both
sides of the refrigerator.
•
Allow 50mm clearance at the back of the
refrigerator.
•
Allow a minimum of 10mm clearance above the
hinge cover.
•
If you do not have a cupboard with allowance
for air flow above the refrigerator, the
recommended clearance area on top increases
to 90 mm.
30mm
30mm
DOOR
50mm
CABINET
airspace
Recommended
X
90 mm
10 mm
Model
X
WTM3100*
WTM3400*
350 mm
WTM4302*
430 mm
WTM5002*
455 mm
•
When positioned in a corner area, spacing a
minimum of Xmm (Distance depends on the
model as per the table above)on the hinge side
will allow the doors to open enough to enable
the removal of bins and shelves.
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4. Check the alignment of the refrigerator to
the surrounding cupboards to see if it is
level. You can adjust the level as detailed in
step 2 and 3.
aligned to
cupboards
ie. even gap
top of refrigerator is
level ie. horizontal
adjust front feet for
uneveness of floor
eg. wind this foot
down or up
5. If you find your refrigerator rocks from
corner to corner, it means your floor is
uneven. Find a piece of plastic or
hardboard etc. and pack it firmly under the
roller.
6. You may now need to fine-tune the
installation by repeating steps 3, 4 and 5.
7. When you have the appliance in its final
position, it needs to be stabilised. Wind the
stability foot under the door hinge down to
the floor until it just makes contact with the
floor. Lift the front of the appliance to take
the weight o the stability foot, then turn it
half a turn further to ensure firm contact
with the floor. Wind the large height
adjusting nut back up to ensure all the
weight is now on the front stability foot.
Wind the large height adjusting nut back
up to ensure all the weight is now on the
front stability foot..
front view
stability foot
wound down
8. Repeat step 7 for the stability foot on the
handle side. Whenever you need to move
the appliance, be sure to wind the feet
back up so that the appliance can roll
freely and be sure to reset it when
reinstalling.
9. Plug your refrigerator straight into its own
power point and never use a double
adapter. If you need to roll the refrigerator
to get to the socket, remember to raise the
stability foot first.
10. Before you put any food in your refrigerator,
it’s recommended you leave it on for 2 or 3
hours to check it is running properly.
13
EN
5. USING YOUR REFRIGERATOR
Refrigerators work by transferring heat from the
food inside to the outside air. This operation makes
the back and sides of the refrigerator feel warm or
even hot particularly at start-up and on warm days
– this is normal.
Avoid placing food against the air vents in the
refrigerator as it aects efficient circulation. If
the door is opened frequently, a light frosting will
occasionally occur on the freezer’s interior. This is
normal and will clear after a few days. If the freezer
door is accidentally kept open, a heavy frost will
coat the inside walls and should be removed.
Your new refrigerator uses a high-speed
compressor, along with other energy-efficient
components, which may make unusual sounds
and be more noticeable at night and quieter times.
These sounds simply indicate your refrigerator is
working how it should. They include:
•
Compressor running noises; modern high-
efficiency compressor run much faster than
older models.
•
Air movement noise from the small fan
motor;
•
A gurgling sound, similar to water boiling;
•
A popping noise, heard during automatic
defrosting; and
•
A clicking noise, prior to compressor
start-up. Further details can be found in the
Troubleshooting Guide.
IMPORTANT
For top mount refrigerators (where
the freezer is on top of the fresh food
compartment).
• Don’t place food forward of the ribs on
the freezer floor, as it will obstruct the
door from closing.
Rib
USING AND REMOVING FEATURES
Glass shelves
To remove the shelves, gently pull them forward
until the shelf comes clear of the shelf guides.
To return the shelf, make sure there is nothing
behind that may obstruct movement. Gently push
the shelf, into the cabinet and back into position.
CAUTION
To avoid personal injury or property
damage, handle tempered glass shelves
carefully. Shelves may break suddenly if
nicked, scratched, or exposed to sudden
temperature change. Allow the glass
shelves to stabilize to room temperature
before cleaning. Do not wash in
dishwasher.
Crisper Drawer
Crisper drawer is designed for storing fruits,
vegetables, and other fresh produce.
•
To empty food from the crisper. On some models
it will be necessary to remove the bottle storage
bins.
•
Remove the crisper by pulling forward, then up
and forward again.
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•
Remove the crisper shelf by lifting the catches
on the left and right underside of the shelf and
pulling the shelf forward.
CATCH
Door storage bins
Both the refrigerator and freezer have door storage
bins.
You can adjust the refrigerator bins to meet
dierent storage needs. All the door bins are
completely removable for cleaning. If you want to
remove or adjust a bin, lift and unlock from lugs to
remove. To replace, lift up and push bin down until
the support lugs lock it in place.
WARNING
LED lighting
Your appliance is fitted with long life LED
lighting. In the unlikely event the LED lights
should fail, then the LED lights
should be serviced by the service agent,
to avoid a safety hazard. Refer to the
warranty page for contact details.
WARNING
Ice-maker
Fill with potable water only.
Twist & Serve Ice Bin
(For WTM4302*D ,WTM5002*D models only)
1. Prior the first use clean the ice tray.
2. Fill the water up to max level of the ice tray.
Water
3. Put the ice tray in place.
4. Rotate ice twist clockwise to release the ice from
ice tray.
15
EN
Ice ball tray (For WTM3100**, WTM3400**,
WTM5002WE models only)
1. Prior to using the ice tray , clean it with water
and dish detergent.
2. To make ice ball, fill the ice tray with water until
the water level.
Water
Water Level
3. Close the ice tray with the top cover.
Remove extra water by pressing the ice tray
4. Place the ice tray in freezer compartment.
5. To remove ice balls. Pull the lid handle out to
open the tray.
Lift
up
6. Hold the tray at its ends and twist gently.
Twist
NOTE:
•
Place the ice ball tray on a flat surface in freezer
compartment.
•
The ice making time depends in your temperature
setting.
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6. CLEANING YOUR REFRIGERATOR
WARNING
BEFORE CLEANING: Turn the refrigerator
o at the power point and unplug the cord
to prevent any chance of electrocuting
yourself.
Doors and exterior (white and silver):
You should only clean the doors with lukewarm
soapy water and a soft cloth.
Interior
Clean the inside of your refrigerator regularly with
a soft cloth, unscented mild soap and lukewarm
water. Thoroughly dry all surfaces and removable
parts and avoid getting water on the controls.
Replace removable parts, plug power cord in and
switch the power on before returning the food.
Door seals
Always keep door seals clean by washing them
with a mild detergent and warm water, followed
by a thorough drying.
Sticky food and drink can cause seals to stick to the
cabinet and tear when you open the door.
CAUTION
Never use hot water, solvents, commercial
kitchen cleaners, aerosol cleaners, metal
polishes, caustic or abrasive cleaners, or
scourers to clean your refrigerator. Many
commercially available cleaning products
and detergents contain solvents that will
damage your refrigerator. Use only a soft
cloth with an unscented mild soap and
lukewarm water.
To clean a crisper or freezer bin with
telescopic extension slides, simply wipe
with a damp cloth and warm soapy water.
Never immerse the cover in water, as this
could aect the operation of the slide.
Switching o your refrigerator
If you switch o your refrigerator for an extended
period, follow these steps to reduce the chances
of mould:
1. Remove all food.
2. Remove the power plug from the power point.
3. Thoroughly clean and dry the Interior.
4. Ensure that all the doors are wedged open
slightly for air circulation.
17
EN
7. FOOD STORAGE GUIDE
IMPORTANT
Please note, use this information as a guide only, actual storage times will vary depending
on how you use your refrigerator, climatic conditions and the freshness of the food.
Category Product
Recommended storage times for
fresh foods*
Storage tips
Refrigerator Freezer
Meat Sausages and
Mince
1-2 Days 2-3 Months Keep cold meat at the back of the refrigerator
where it is coldest.
Plastic can cause meat to sweat if stored in
refrigerator for more than a day.
Roast can take up to 48 hours to defrost
properly, transfer frozen roast to the refrigerator
2 days before use.
Chops and Steak 3-4 Days 4-6 Months
Cold Meats 3-5 Days 4-6 Months
Roasts 3-5 Days 12 Months
Poultry Chicken 1-2 Days 2 Months If poultry takes on a smell or colour you are
unsure about it is best to throw it out.
Whole eggs are not suitable for freezing,
slightly beaten eggs may be frozen for four
months.
Roast Chicken 3-5 Days 12 Months
Eggs 6 Weeks Not Suitable
Seafood Whole fish and
fillets
2-3 Days 2 Months Store in an airtight container or foil.
Never freeze prawns in salty water as this will
dehydrate the flesh.
Lobster and Crab 1-2 Days 2 Months
Prawns 1-2 Days 2 Months
Dairy Milk Until Expiry Date Not Suitable If dairy takes on a smell or colour and you are
unsure about it, it is best to throw it out.
Depending on the variety hard cheese can last
from 2 weeks to 2 months.
* Texture may change depending of the type of
soft cheese
Yogurt 7- 10 Days Not Suitable
Hard Cheeses 2 Weeks – 2
Months
2 Months (Grated)
Soft Cheeses 1-2 Weeks Not Suitable
Butter 8 Weeks 12 Months
Fruit &
Vegetables
Every fruit and vegetable has a
dierent shelf life. Some stay fresh for
a couple of days e.g. beans, others can
last for a couple of months e.g. onions.
8-12 Months
When freezing
chop and blanch
in small portions.
Keep vegetables in the crisper and away from
the air vents to avoid freezing.
If you wash fruit and vegetables before
storing them make sure they are dry or wrap
in absorbent paper before storing in the
refrigerator as this can make them susceptible
to rotting.
Try to keep fruit and vegetables separated as
fruits that give o high levels of ethylene (the
ripening agent) can prematurely ripen and spoil
surrounding vegetables
Left Overs Homemade
meals
3-4 Days 2-6 Months Store in sealed container.
Freeze meal in small portion sizes to limit
wastage.
18 www.westinghouse.com
8. TROUBLESHOOTING
CONCERN WHAT TO DO
Refrigerator is too warm • Adjust the refrigerator to a colder setting
• Ensure food is allowed to cool before placing inside the refrigerator.
• Ensure the appliance is set up as per instructions
• Ensure that contents are not obstructing the cooling vents.
• Ensure the door is not held open or is being opened too frequently.
Freezer is too warm • Adjust temperature to a colder setting.
• Ensure food is allowed to cool before placing inside the freezer.
• Ensure the appliance is set up as per instructions
• Ensure that contents are not obstructing the cooling vents.
• Ensure the door is not held open or is being opened too frequently.
Food is freezing in the
refrigerator
• Adjust temperature to a less cold setting.
• Ensure that fruit and vegetables are stored in the crisper. Items with
a high water content should not be placed near the cooling vents.
Unable to change
temperature settings
• Refer to sections “temperature control” .
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments through
air vents using a high efficiency fan.
Crisper Operation
CONCERN WHAT TO DO
Excess moisture build up in
crisper
It is normal for there to be
some moisture and humidity
in the crisper bin.
• Ensure that the crisper is not over packed.
• Adjust crisper humidity slides.
Crisper bin can not be
removed
• If crisper bin interferes with the door bins, remove door bins before
removing crisper.
• Position cabinet so that the door can be fully opened.
Freezing items in the crisper • Adjust temperature to a less cold setting.
19
EN
Refrigerator operation
CONCERN WHAT TO DO
Appliance will not run
It is normal for the freezer
fan not to operate during
the automatic defrost cycle,
or for a short time after the
appliance is switched on.
• Ensure that the cord is plugged into a live power outlet and outlet is
switched on.
• Ensure that the household circuit breaker has not tripped or that the
fuse has not blown.
• The appliance maybe in defrost mode, check again in half an hour.
Compressor motor seems to
run too long
At normal room
temperatures, expect your
motor to run about 40%
to 80% of the time. Under
warmer conditions, expect it
to run more often.
• Ensure that the doors are not held open.
• Check that large amounts of warm food have not just been placed
inside the appliance.
• Note that the appliance will run more than normal just after you
install it or when adjusting the temperature setting changes.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you,
you might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls
and cabinets, can make the sounds seem louder than they actually are. The following describes the kinds of
sounds and what may be making them.
CONCERN WHAT TO DO
Motor noise (compressor) Nothing. This is normal as your new refrigerator uses a high-speed
compressor which switches on and o during operation.
Note that the compressor noise may seem louder at the start of the on
cycle.
Motor noise (compressor); These refrigerators are fitted with a variable speed compressor and fan.
At start up and on warm days they run at a higher speed to provide
additional cooling. When less cooling is required the compressor and
fan will run at a lower speed. As a result it is normal for sound levels to
change depending on operating conditions.
A clicking noise heard just
before the compressor starts.
Nothing. This is normal as your new refrigerator has an automatic
switching action of the temperature control, turning the compressor on
and o.
Occasional gurgling, similar to
water boiling.
Nothing. As each cycle ends, you may hear a gurgling sound due to the
refrigerant flowing in your refrigerator system.
Nothing, this is normal as your new refrigerator uses high efficiency
fans to circulate air. Fan speed and noise may increase during periods of
heavy usage or hot weather.
Rattling and other noises. • Ensure that the cabinet is level and stable, refer to Installation
Instructions
• Check the surrounds of the appliance to ensure there is nothing
touching or placed on top of the appliance.
• Ensure that contents of the appliance are not placed in such a way
that they are vibrating (such as bottles).
20 www.westinghouse.com
CONCERN WHAT TO DO
Compressor motor seems
to run too long . These
appliances use a variable
speed compressor, which
by design can run for long
periods of time, this is normal
• The variable speed compressor and fan that at start up and on warm
days, runs at high speeds to provide additional cooling. When less
cooling is required the compressor and fan will run at a lower speed,
but still may not switch o. This is normal.
• It is possible that the only time the compressor and fan will stop is
when the refrigerator is defrosting which is approximately once per
day.
The exterior of the appliance
is warm or hot to touch
This is normal because the
appliance transfers heat from
the inside out through the
outer panels and the divider
between the doors.
• Ensure the appliance has the external clearances recommended in
the section “Installing your new appliance”.
• The exterior of the cabinet will be much warmer on warmer days it
may even feel hot to touch, as the appliance is working harder.
Alarms Sounding • Check that all doors are fully closed.
• Ensure that the over temperature alarm is not being activated by hot
food placed in the freezer.
Frost build up • Check that all doors are fully closed.
• Ensure that the doors are not opened too often.
• Ensure that the return air vents are not blocked with packaging.
• Ensure the seals are clean and not obstructed.
Odours • The interior may need cleaning, refer to cleaning guide.
• Ensure that food is stored correctly as some food, containers and
wrapping can produce odours.
• Check appliance for old or unusual food.
Lights not working
The LED lighting is designed
to turn on gradually. The
LED lighting is designed
to dim automatically if the
door is left opened for more
than 5 minutes and turn o
completely if the door is open
for more than 7 minutes.
Closing the door will reset
the timer.
• Ensure that the cord is plugged into a live power outlet and outlet is
switched on.
• Ensure that the household circuit breaker has not tripped or that the
fuse has not blown.
• Check that the Refrigerator Temp setting is not in Sabbath Mode,
refer to control instructions.
21
EN
Door operation
CONCERN WHAT TO DO
Freezer door pops open. • This is normal and should re-close. This happens when the
refrigerator door is closed too quickly.
• If the freezer door stays open, it indicates that the appliance needs
to be tilted backwards a little further. Refer to section “Installing your
new appliance”.
Self close not working. • Check if your appliance has self closing hinges as not all models do.
• It indicates that the appliance needs to be tilted backwards a little
further. Refer to section “Installing your new appliance”.
Door not sealing properly • Ensure there is nothing that is preventing the door from closing such
as appliance contents or items placed near the appliance.
• Ensure that the crisper/freezer bin is closed completely. Refit if
required as referred to in the section “Using your refrigerator”.
• Ensure the appliance is set up as per recommendations.
Door difficult to open and
close
• If the door is difficult to open just after you have closed it this is due
to the pressure equalising, the door will open normally after a few
minutes.
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned, contact your
nearest Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to
quote the model number, the 9-digit PNC and 8-digit serial number, which is stated on the label inside the
refrigerator compartment.
22 www.westinghouse.com
10. NOISES
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds
are new to you, you might be concerned about them. Most of the new sounds are normal.
Hard surfaces, like the floor, walls and cabinets, can make the sounds seem louder than they
actually are. The following describes the kinds of sounds and what may be making them.
BRRR
!
HISSS!
CLICK!
BLUBB!
CRACK!
SSSRR
R!
OK
CLICK!
CLICK!
SSSRRR!
SSSRRR!
BRRR!
BRRR!
HISSS!
HISSS!
BLUBB!
BLUBB!
CRACK!CRACK!
9. NOISES
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you,
you might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls
and cabinets, can make the sounds seem louder than they actually are. The following describes the kinds of
sounds and what may be making them.
This document sets out the terms and conditions of the product
warranties for Westinghouse Appliances. It is an important
document. Please keep it with your proof of purchase documents
in a safe place for future reference should there be a manufacturing
defect in your Appliance. This warranty is in addition to other rights
you may have under the Australian Consumer Law.
1. In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004
762 341 in respect of Appliances purchased in Australia and Electrolux
(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘WarrantyPeriod’meanstheperiodspeciedinclause3ofthis
warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. Application: This warranty only applies to new Appliances, purchased
and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any non-
excludable statutory guarantees in Australia and New Zealand.
3. Warranty Period: Subject to these terms and conditions, this warranty
continues for in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the
Appliance.Speciccomponentsarewarrantedagainstmanufacturing
defects in Australia and New Zealand for the periods listed below;
• Compressor – Further 3 years
• External Condenser – Further 3 years
• Evaporator – Further 3 years
• Drier – Further 3 years
4. Repair or replace warranty: During the Warranty Period, Electrolux
or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy
oeredforavalidwarrantyclaimisrepairorreplacement.Electroluxorits
ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
5. Travel and transportation costs: Subject to clause 7, Electrolux will
bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.
6. Proof of purchase is required before you can make a claim under this
warranty.
7. Exclusions: You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:
(a) lightglobes,batteries,ltersorsimilarperishableparts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmeticdamagewhichdoesnotaecttheoperationofthe
Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by
anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with
the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced.
8. How to claim under this warranty: To enquire about claiming under
this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the
terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
9. Australia: For Appliances and services provided by Electrolux in
Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and services provided by Electrolux
in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes the Consumer
Guarantee Act does not apply.
11.Condentiality: You accept that if you make a warranty claim, Electrolux
and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: WESTINGHOUSE REFRIGERATORS AND FREEZERS
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been followed.
AUSTRALIA
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call
NEW ZEALAND
FOR SERVICE
ortondtheaddressofyournearest
authorised service centre in New Zealand
PLEASE CALL 0800 10 66 10
FOR SPARE PARTS
ortondtheaddressofyournearest
spare parts centre in New Zealand
PLEASE CALL 0800 10 66 20
WFridgeFreezer_Warr_Jul19
email:
web:
NEW ZEALAND
email:
phone:
service:
AUSTRALIA
spare parts:
web:
© 2017 Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
For more information on all Westinghouse
appliances, or for dimension and installation
information, call into your retailer, phone or email
our customer care team or visit our website:
and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation.
Used under license. All Rights Reserved.
13 13 49
13 13 50
customercare@electrolux.com.au
westinghouse.com.au
0800 436 245
customercare@electrolux.com.nz
westinghouse.com.nz
A24336546-A-392024
