Sharp 2T-C42EG1X 42 Inch Full HD TV "

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2T-C42EG1X photo

User manual

This is the main product document for model 2T-C42EG1X.

The file format is pdf, 35 pages, you can download this manual here .

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LED BACKLIGHT TV / MONITOR
OPERATION MANUAL
If you want to close the operation manual, press the
(HOME) button.
Also, if you want to return to the previously displayed page,
press the (Back) button.
ENGLISH | 中文(台灣) | 中文(香港) | 中文 | FRANÇAIS | PORTUGUÊS | INDONESIA | ภาษาไทย | TIẾNG VIỆT | ﻲﺑرﻋ | РУССКИЙ | O'ZBEK TILIDA
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Remote Control Unit
1 (POWER): Switch the TV power on or enter standby.
2 0-9: Set the channel.
3 AD/MPX: Select the sound multiplex mode and audio description.
4 / / / / / / : Operate media contents on TV and VOD
x (Video On Demand) service playback.
5 INPUT: Select an input source.
6 (YouTube): Display the YouTube screen.
7 (Apps): Open all Apps launcher.
The Remote Control Unit illustration in this operation manual is for explanation purpose
and may vary slightly from the actual remote control unit depending on the selected
region.
Google Assistant is not available in certain languages and countries. Availability of
services varies by country and language.
8 (Google Assistant)
x Press the Google Assistant button on your remote to do more on your TV with your
x voice.
9 (Profile): Switch profile.
10 / / / , ENTER: Select a desired item on the screen.
11 (Back): Return to the previous screen.
12 (HOME): Display the HOME screen.
13 (Watchlist): To add a program to your watchlist.
14 VOL+/-: Set the volume.
15 (Mute): Mute the sound. Mute can be cancelled by pressing VOL +/-
xx or (Mute).
16 , , , : The coloured buttons are correspondingly used to select the
xx coloured items on the screen.
17 (Subtitle): Switch subtitle languages on/off.
18 (Teletext): Select the teletext mode.
19 INFO: Display the programme information (DTV only).
20 TOOLS: Display the Tools screen.
xx You can access menu screen by pressing TOOLS while watching TV in "Live TV" apps.
21 (prime video): Display the prime video screen.
22 (SHARP COCORO ALBUM): To view the picture where SHARP COCORO ALBUM
xx using AI recognize faces and organize memories automatically.
23 (NETFLIX): Display the NETFLIX screen.
xx If you press the NETFLIX button when the TV is turned off, the TV turns on and the
xx NETFLIX screen is displayed.
24 (Dashboard): Access the settings (direct or through the dashboard in GTV) from
xx any place in the system.
25 (Live Guide): Open Live TV EPG.
26 CH / : Select the channel.
Introduction
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Remote Control Unit (Taiwan only)
1 (電源) (POWER): Switch the TV power on or enter standby.
2 0-9: Set the channel.
3 聲音 (AUDIO): Selects the audio mode during multichannel audio broadcasts.
4 / / / / / / : Operate media contents on TV and VOD
x (Video On Demand) service playback.
5 輸入 (INPUT): Select an input source.
6 (YouTube): Display the YouTube screen.
7 (Apps): Open all Apps launcher.
The Remote Control Unit illustration in this operation manual is for explanation purpose
and may vary slightly from the actual remote control unit depending on the selected
region.
Google Assistant is not available in certain languages and countries. Availability of
services varies by country and language.
8 (Google 助理)
x Press the Google Assistant button on your remote to do more on your TV with your
x voice.
9 (Profile): Switch profile.
10 / / / , 確定 (ENTER): Select a desired item on the screen.
11 (Back): Return to the previous screen.
12 (HOME): Display the HOME screen.
13 (Watchlist): To add a program to your watchlist.
14 音量+/- (VOL+/-): Set the volume.
15 (Mute): Mute the sound. Mute can be cancelled by pressing 音量+/- (VOL+/-)
xx or (Mute).
16 (R), (G), (Y), (B): The coloured buttons are correspondingly used to
xx select the coloured items on the screen.
17 字幕 (Subtitle): Switch subtitle languages on / off.
18 定時關機 (SLEEP): Set the sleep timer.
19 資訊 (INFO): Display the programme information (DTV only).
20 工具 (TOOLS): Display the Tools screen.
xx You can access menu screen by pressing 工具 (TOOLS) while watching TV in "Live TV"
xx apps.
21 (prime video): Display the prime video screen.
22 (COCORO VISION): Display the COCORO VISION screen.
23 (NETFLIX): Display the NETFLIX screen.
xx If you press the NETFLIX button when the TV is turned off, the TV turns on and the
xx NETFLIX screen is displayed.
24 (Dashboard): Access the settings (direct or through the dashboard in GTV) from
xx any place in the system.
25 (Live Guide): Open Live TV EPG.
26 頻道 / (CH / ): Select the channel.
Introduction
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HOME screen
Connect to (HOME) for apps, games, movies and more.
Example
NOTE
The on-screen displays in this manual are for explanation purposes and
may vary slightly from the actual operations.
Google TV™ selections (Search / For you / Movies / Shows /
Apps / Library).
The contents of the programmes that user is watching or
watched are displayed here.
Among the applications installed on the TV, the icons for the
favourite applications are shown inside here. (Favourite
applications can be added / deleted / changes its order by
users.)
User Google Account.
Introduction
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Auto installation
When the TV is powered on for the first time after purchase, the initial auto
installation wizard appears. Follow the menus and make the necessary
settings one after another.
Confirm the following before turning on the power
Is the antenna cable connected?
Is the AC cord plugged in?
1 Press / POWER on the TV.
The initial auto installation wizard appears.
2 You have to follow the procedure shown to pair the remote control unit
x with the TV.
3 Setting the OSD language.
x Press
/ to select the desired language, and then press ENTER.
4 Setting the Region/Country.
x Press
/ to select your region or area, and then press ENTER.
NOTE
Digital broadcasting cannot be viewed in the area where digital
broadcasting is not yet launched.
DTV concerned menu may not displayed in some region.
5 Press
/ to select "Set up Google TV" or "Set up basic TV".
If select "Set up Google TV", the screen will jump to step 6.
If select "Set up basic TV", after select your Wi-Fi network, the screen
will jump to step 11.
6 Set up with the Google Home app or press
to select "Set up on TV
xx instead".
After set up with the Google Home app, the screen will jump to step 9.
If select "Set up on TV instead", the screen will jump to step 7.
7 Press
/ to select your Wi-Fi network.
8 Press "OK" or "Cancel" for Energy Saving Tips.
If select "Cancel", the screen will jump to step 10.
9 Press
/ to select "Accept" or "Decline" for Network Privacy Policy.
10 Press
/ to sign into your Google Account.
11 Press
/ to select "Accept", "Terms of Service", "Play Terms of
xx Service" and "Privacy Policy".
12 Press "Accept" to confirm your selection of these Google services
xx settings.
For "Set up basic TV", after press "Accept", the screen will jump to
step 16.
13 Press "Continue" for Google Assistant settings.
14 Press "Allow" or "No thanks" for search across all your TV apps.
15 Press "Confirm" to choose your subscriptions.
16 Select TV mode.
xx Press
/ to select where you will use this TV, and then press ENTER.
Home:
"Home" mode is optimized for efficient energy usage for home use.
If you plan to use this TV at home, please select "Yes".
Retail:
"Retail" mode is optimized for store demo with fixed settings.
"Retail" mode is for store demo only and setting are not saved. Please
select "Yes" to proceed.
NOTE
Retail: A demonstration image will be displayed after initial auto
installation is completed. If you have chosen "Retail" by mistake, go to
" (Dashboard)" > "Settings" > "System" > "Retail Mode" > "Continue"
> "Off".
17 Press
/ to select "Off" or "On" to enable Chromecast built-in™.
18 Press "Antenna" or "Next Step" to select tuner mode.
19 Press
/ to select "Digital and analogue channels", "Only analogue
xx channels", "Only digital channels" or "Skip Scan" to start channel scan.
20 Press
/ to view Sharp Terms of Use and Sharp Privacy Policy.
21 The description of Netflix screen will appear.
Press "Next" to finish Netflix setup procedure.
Press "Setup network" if Wi-Fi network is not connected.
22 Press ENTER to start exploring your Google TV .
Initial setup
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To search for new software updates via Over-The-Air
Refer to " (Dashboard)" > "Settings" > "System" > "About" > "System
update".
NOTE
Make sure your TV is connected to the internet when performing software
updates via OTA.
After finished downloading, please allow some time to apply the installed
updates.
During installation, please do not perform any operations, including power
off or unplug your TV.
Software updates performance is depending on internet connection.
OAD
Refer to "TOOLS" > "TV options" > "Advanced Options" > "OAD".
This function is for automatically download the data for the version update
software over digital broadcasts when the "Auto Download" is set to "On".
To download, follow the instructions when the download message appears
during a digital broadcast.
Once the software upgrade is done, the TV will automatically go to
standby state with Red LED.
CAUTION
Do not disconnect the AC cord when the software upgrade is in
progress, as this may cause the upgrade to fail. If problem arises ask
a qualified service personnel before the software upgrade period
expires.
Software License
Refer to "TOOLS" > "TV options" > "Advanced Options" > "Open Source
Licenses".
You can read the software licenses in the on-screen display menu.
Software composition
The software included in this product is comprised of various software
components whose individual copyrights are held by SHARP or by third
parties.
Software Version
Refer to " (Dashboard)" > "Settings" > "System" > "About" > "Software
Version".
You can check the current version of the software on the screen.
Software Updates
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How to tune the channel
Refer to "TOOLS" > "TV options" > "Settings" > "Channels & Inputs" >
"Channels" > "Antenna".
You can tune channels manually.
Select from the following available settings.
Channel Scan
Update Scan
Single RF Scan
Manual Service Update
LCN
Channel Scan Type
Channel Store Type
Favorite Network Select
Channel Management
Refer to "TOOLS" > "Channels" > "Channel Management".
Use this menu to set up a channel individually.
Channel Skip You can select the channels to skip.
Channel Swap Channel position can be swapped freely.
Channel Move Channels position can be moved freely.
Channel Edit You can change channel names individually.
Channel Delete Channels can be erased individually.
Clear Channel List Erase all channels.
Auto Channel Update
Refer to "TOOLS" > "TV options" > "Settings" > "Channels & Inputs" >
"Channels" > "Auto Channel Update".
Select from the following available settings.
On / Off
Channel Update Message
Refer to "TOOLS" > "TV options" > "Settings" > "Channels & Inputs" >
"Channels" > "Channel Update Message".
Select from the following available settings.
On / Off
How to change Audio Language and Sound Tracks
1st Audio Language/2nd Audio Language
Refer to "TOOLS" > "TV options" > "Advanced Options" > "Audio" >
"1st Audio Language/2nd Audio Language".
Switching the multi audio languages
Set up to two preferred multi audio languages to display if the audio
languages are available. Each time you press AD/MPX on the remote control
unit, the audio language switches.
Sound Tracks
Refer to "TOOLS" > "TV options" > "Advanced Options" > "Audio" > "Sound
Tracks".
You can choose from the multilanguages options based on your preference.
Audio Type
Refer to "TOOLS" > "TV options" > "Advanced Options" > "Audio" > "Audio
Type".
Select from the following available settings.
Normal
Audio Description
Spoken Subtitle
Hearing Impaired
Audio Description and Spoken Subtitle
TV and Channel settings
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How to enable Subtitle
Subtitle
Refer to "TOOLS" > "TV options" > "Advanced Options" > "Subtitle".
You can display subtitles for the hearing impaired in the Teletext broadcast if
the subtitle languages are available.
Analog Subtitle
Digital Subtitle
Subtitle Tracks
Digital Subtitle Language
2nd Digital Subtitle Language
Subtitle Type
How to set your device name
Refer to "TOOLS" > "TV options" > "Settings" > "System" > "About" > "Device
name".
Set the name of the TV displayed.
Use the software keyboard when you need to input text at device name
setting.
How to launch EPG
EPG
What is an EPG?
An "EPG (Electronic Programme Guide)" is a programme schedule, which is
displayed on the TV screen. The EPG is broadcasted together with DTV. The
TV screen shows the EPG when the viewer presses (Live Guide) on the
remote control, provided that the TV is receiving the digital broadcasting
signal. The EPG enables you to search for a programme, do timer view the
programme schedule in detail.
Basic Operation
Display the EPG screen
Press (Live Guide).
Press / to select the desired programme.
Press / to display programme in the next time span.
Close the EPG screen
Press (Live Guide) again or (Back) to exit.
TV and Channel settings
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How to change Audio channel
If multi sound modes are received, each time you press AD/MPX the mode
switches.
Switching the digital audio format (DTV only)
The sound mode screen disappears in six seconds.
Selectable items vary depending on the received broadcasts.
The audio description sound is selected depending on the main audio.
Switching the analogue audio format
You can switch between multiple audio modes when watching a multiple
audio or stereo broadcast programme.
In the NICAM TV broadcasts
When receiving a stereo signal
Stereo mode
Nicam Stereo Mono
When receiving a bilingual signal
Bilingual mode
Nicam Dual1 Nicam Dual2
Mono
When receiving a monaural signal
Monaural mode
Nicam Mono Mono
In the TV mode of A2 TV broadcasts
When receiving a stereo signal
Stereo mode
Stereo Mono
When receiving a bilingual signal
Bilingual mode
Dual1 Dual2
When receiving a monaural signal
Monaural mode
Mono
In the BTSC broadcasts (Philippines only)
When receiving a SAP STEREO signal
SAP STEREO mode
ST(SAP) SAP(ST) Mono
When receiving a stereo signal
Stereo mode
Stereo Mono
When receiving a SAP signal
SAP mode
Mono SAP
TV and Channel settings
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How to operate Parental Controls
Refer to "TOOLS" > "TV options" > "Parental Controls".
This function allows TV channels to be restricted. It prevents children from
watching violent or sexual scenes that may be considered inappropriate.
If you have already set the password, enter it here.
Channels Blocked
You can block the viewing of any selected channel.
Inputs Blocked
You can block the viewing of any selected input.
Change PIN
You can set and change the Password by using 0-9.
NOTE
As a precautionary measure, make a note of your Password and keep it in
a familiar place.
PIN input is required when executing "Parental Controls" screen. The
default PIN is "1234".
Program Restrictions
Used to enable or disable the parental control function. This function will
not be selectable from the menu if you do not first configure your
password.
Ratings (Guaranteed by SHARP)
Singapore
None: Cancel the blocking.
G: Suitable for all ages.
PG: Suitable for all but parents should guide their young.
PG13: Suitable for persons aged 13 and above but parental guidance is advised
for children below 13.
NC16: Suitable for persons aged 16 and above.
M18: Suitable for persons aged 18 and above.
R21: Suitable for adults aged 21 and above.
Thailand
None: Cancel the blocking.
P: Suitable for children kid 3-6 years.
C: Suitable for children kid 6-12 years.
G: Suitable for general audience.
PG13: Suitable for people aged 13 and above.
PG18: Suitable for people aged 18 and above. And parental guidance for children
under 18.
R: Suitable for adult.
Ratings (Not Guaranteed by SHARP)
This is used in regions other than Singapore and Thailand.
TV and Channel settings
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Teletext settings (DTV only) (Except Taiwan)
Refer to "TOOLS" > "TV options" > "Advanced Options" > "Teletext".
If you set the language of the initial page (this page is displayed for the first
time after pressing ) for teletext in DTV mode, it will start from the
selected language page.
Select from the following available settings.
Digital Teletext Language
Decoding Page Language
NOTE
This function is available for teletext in DTV mode. This is not available for
teletext in ATV or external input mode.
If the initial teletext page of the selected language in this function is not
included in a received broadcast, the default initial page will be displayed.
Postal Code (Indonesia only)
Refer to "TOOLS" > "TV options" > "Advanced Options" > "Postal Code".
This function enable you to select your local postal code.
NOTE
"Postal Code" will be appear only when region "Indonesia" is selected.
System Information
Refer to "TOOLS" > "TV options" > "Advanced Options" > "System
Information".
Check for system updates and view various information of signal.
Screen
Refer to "TOOLS" > "TV options" > "Screen".
This function changes the screen size.
The Screen menu varies depending on the input source.
For 4:3 programmes
Automatic: Keeps the original aspect ratio based on source information and
enlarge the picture as much as possible.
Full: For 16:9 squeeze pictures.
Super zoom: Removes the black bars on the side of 4:3 broadcasts. There is
minimal distortion.
Unscaled: Detects the resolution of the signal and displays an image with the
same number of pixels on the screen.
4:3: Keeps the original aspect ratio in a full screen display.
Movie expand 14:9: For 14:9 letterbox pictures. Bars may appear on the top
and bottom with some programmes.
Movie expand 16:9: For 16:9 letterbox pictures. Bars may appear on the top
and bottom with some programmes.
NOTE
Some items do not appear depending on the type of received signal.
TV and Channel settings
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Network and Internet
Connecting to the Internet
To configure the network settings in order to enjoy streaming content and
internet applications. These settings can be configured from
" (Dashboard)" > "Settings" > "Network & Internet" > "Wake configs".
NOTE
When an Internet connection is made, LAN and wireless connection
cannot be used at the same time. Use only one of the connection types.
Using Wi-Fi
This TV is equipped with a wireless LAN function.
For a wireless LAN connection, you must use wireless setup to connect the
access point and TV.
WoW (Wake on wireless network)
Enable the TV to be started by a signal over a Wi-Fi.
NOTE
Standby power consumption will be increase when WoW is turned ON.
Using LAN
Using a LAN cable (commercially available) to connect the LAN terminal on
the TV to your broadband router (commercially available).
WoL (Wake on LAN)
Enable the TV to be started by a signal over a LAN.
NOTE
Standby power consumption will be increase when WoL is turned ON.
Connection/External Devices
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Network and Internet (Continue)
NOTE
This TV has a built-in wireless LAN function. Using a separate wireless USB LAN adapter may result in radio communications that do not comply with
regulations on radio communications. Therefore, do not use a separate wireless LAN adapter.
A wireless LAN connection and performance cannot be guaranteed for all residential environments. In the following cases, the wireless LAN signal may
be poor or drop, or the connection speed may become slower.
- When used in buildings made with concrete, reinforced steel, or metal
- When placed near objects that obstruct the signal
- When used with other wireless devices that emit the same frequency
- When used in the vicinity of microwave ovens and other devices that emit a magnetic field, electrostatic charge, or electromagnetic interference
When there is significant interference in the 2.4-GHz frequency (such as from other wireless LAN devices, Bluetooth
®
devices, 2.4-GHz cordless
telephones, and microwave ovens), it is recommended that you use a wireless LAN router/access point that supports IEEE802.11ac (5 GHz) and set the
access point to transmit at 5 GHz. For setup details, see the operation manual of your access point.
Operations cannot be guaranteed when used with access points that do not have Wi-Fi
®
certification.
A wireless LAN router/access point is required to connect the TV to the Internet using a wireless LAN. See the operation manual of your access point for
setup.
If your access point is set to a stealth mode (that prevents detection by other devices), you may not be able to establish a connection. In this case, disable
the stealth mode on the access point.
A stable connection speed is required to play back streaming content. Use LAN connection if the wireless LAN speed is unstable.
Before transferring to a third party or disposal, be sure to initialise the wireless LAN settings.
Please follow the legislation in your region when using the wireless LAN outdoors.
If you have failed to connect to the Internet in the above operation, then an error message will appear. In this case, press (Dashboard) to exit from
the connected TV feature to make changes to the network settings.
If you still cannot connect to the Internet, please consult your Internet service provider or telephone company.
You cannot configure the settings from " (Dashboard)" > "Settings" > "Network & Internet" while using an application. If you must configure your
"Network" settings, press the (Dashboard) key to exit the function.
Connection/External Devices
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Network and Internet (Continue)
NOTE
DISCLAIMERS
This SHARP device facilitates the access to content and services provided by third parties. The content and services accessible via this device belong
to and may be proprietary to third parties. Therefore, any use of such third party content and services must be in accordance with any authorization or
terms of use provided by such content or service provider. SHARP shall not be liable to you or any third party for your failure to abide by such
authorization or terms of use. Unless otherwise specifically authorized by the applicable content or service provider, all third party content and services
provided are for personal and non-commercial use; you may not modify, copy, distribute, transmit, display, perform, reproduce, upload, publish, license,
create derivative works from, transfer or sell in any manner or medium any content or services available via this device.
SHARP is not responsible, nor liable, for customer service-related issues related to the third party content or services. Any questions, comments or
service-related inquiries relating to the third party content or service should be made directly to the applicable content or service provider.
You may not be able to access content or services from the device for a variety of reasons which may be unrelated to the device itself, including, but not
limited to, power failure, other Internet connection, or failure to configure your device properly. SHARP, its directors, officers, employees, agents,
contractors and affiliates shall not be liable to you or any third party with respect to such failures or maintenance outages, regardless of cause or
whether or not it could have been avoided.
ALL THIRD PARTY CONTENT OR SERVICES ACCESSIBLE VIA THIS DEVICE IS PROVIDED TO YOU ON AN "AS-IS" AND "AS AVAILABLE"
BASIS AND SHARP AND ITS AFFILIATES MAKE NO WARRANTY OR REPRESENTATION OF ANY KIND TO YOU, EITHER EXPRESS OR IMPLIED,
INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR
PURPOSE OR ANY WARRANTIES OF SUITABILITY, AVAILABILITY, ACCURACY, COMPLETENESS, SECURITY, TITLE, USEFULNESS, LACK OF
NEGLIGENCE OR ERROR-FREE OR UNINTERRUPTED OPERATION OR USE OF THE CONTENT OR SERVICES PROVIDED TO YOU OR THAT
THE CONTENT OR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
SHARP IS NOT AN AGENT OF AND ASSUMES NO RESPONSIBILITY FOR THE ACTS OR OMISSIONS OF THIRD PARTY CONTENT OR
SERVICE PROVIDERS, NOR ANY ASPECT OF THE CONTENT OR SERVICE RELATED TO SUCH THIRD PARTY PROVIDERS.
IN NO EVENT WILL SHARP AND/OR ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, WHETHER THE THEORY OF LIABILITY IS BASED ON CONTRACT, TORT,
NEGLIGENCE, BREACH OF WARRANTY, STRICT LIABILITY OR OTHERWISE AND WHETHER OR NOT SHARP AND/OR ITS AFFILIATES HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Connection/External Devices
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Chromecast-enabled devices
With Chromecast built-in, your phone becomes your remote. Simply tap the
Cast button from apps you already know and love to stream entertainment
from your phone, tablet or laptop to the TV.
NOTE
When the TV is turned off or the connection is ended on the device, you
must connect the device again.
For details about the operation of Chromecast-enabled devices, check the
manual for that device.
Audio Devices
HDMI Input
Inputs
Refer to "TOOLS" > "TV options" > "Settings" > "Channels & Inputs" >
"Inputs".
Change the label for an input terminal, and switch between HDMI CEC
Control Settings.
Audio Output
Digital Audio Output
Refer to " (Dashboard)" > "Settings" > "Display & Sound" > "Audio
Output" > "Digital Audio Output".
This function allows you to select the digital audio signal type.
Auto
Bypass
PCM
Dolby Digital Plus
Dolby Digital
Digital Output Delay
Refer to " (Dashboard)" > "Settings" > "Display & Sound" > "Audio
Output" > "Digital Output Delay".
You can delay the output of audio to minimize the time gap between audio
output and a visual display.
Selected item button button
Digital Output
Delay
For later delay For advance delay
Connection/External Devices
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Bluetooth setup
This feature enable a TV to connect with other Bluetooth devices via
Bluetooth connection.
NOTE
When you use the Bluetooth device with your TV for the first time, you
must make pairing between the device and the TV. Once the pairing is
correctly carried out, the Bluetooth device will be registered on the TV.
Connectivity and reception range may depend on condition, environment,
and distance of Bluetooth devices.
Sound quality and compatibility are depending on Bluetooth devices.
The Bluetooth format only supports HID, A2DP and AVRCP.
Bluetooth devices
You can add, delete or select Bluetooth devices.
Connection/Selection Procedure
1 Turn the Bluetooth device on and put it in pairing mode.
To put your Bluetooth device in pairing mode, refer to the operation
manual of the device.
2 Refer to " (Dashboard)" > "Settings" > "Remotes & accessories" >
"Add accessory" to put the TV in pairing mode.
A list of available Bluetooth device will be displayed.
3 Select the desired device from the list, then follow the on screen display
instruction.
If you are prompted to enter a password, refer to the operation manual of
the device.
After pairing is completed, the device connects to the TV.
NOTE
To pair the remote control unit with the TV, please hold (Back) and
(HOME) for 10 seconds. Wait for about 1 minute before pairing.
Connection/External Devices
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USB
Preparation
You can connect the TV to a USB memory device and USB hard drive to enjoy viewing pictures, listening to music, and watching videos.
NOTE
Depending on the USB memory device/USB hard drive, the TV may not be able to recognise the recorded data.
It may take time to read the recorded data if the USB memory device/USB hard drive contains many files or folders.
Use only alphanumeric characters for naming files.
File names (may vary depending on character set) may not be displayed.
Connecting a USB Memory Device/USB Hard Drive
Insert the USB memory device with recorded photos, music or videos into the USB 1 or USB 2 terminal on the TV.
When connecting a USB hard drive, be sure to use a hard drive with an AC adapter.
Do not remove a USB memory device from the TV while transferring files, using the slide show function, or switching screens, or before you exit
"MultiMediaPlayer".
Do not insert and remove a USB memory device/USB hard drive to and from the TV repeatedly.
When using a card reader, be sure to insert a USB memory device first.
CAUTION
Do not use a USB extension cable when connecting a USB memory device to the USB terminal on the TV.
Using a USB extension cable with the USB memory device may prevent the TV from performing correctly.
Selecting the Folders to Play Back
To play back data on a USB memory device insert the USB memory device on the TV.
1 Press " (HOME)" > "Your apps" > "MultiMediaPlayer" to open the Playback screen.
2 Press / to select "VIDEO", "PHOTO", "MUSIC" or "TEXT", and then press ENTER.
3 Press / (or / ) to select the drive/server where you want to find your file, and then press ENTER. (Only can select if more than one USB input.)
4 Press / to select the desired folder, and then press ENTER.
NOTE
USB only support device up to DC5V 1.5A.
Connection/External Devices
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USB (Continue)
USB Device Compatibility
USB device USB Memory, USB card reader (Mass
Storage class), USB hard drive
File system FAT/FAT32
Photo file format
Format JPEG, PNG, BMP
Music file format
Format Sampling rate
[KHz]
Bitrate
[Kbps]
MP3 8/11.025/12/16/
22.050/24/32/44.1/48
8~320
AAC 32/44.1/48 8~320
WMA 8/11.025/16/22.05/
32/44.1/48/64/88.2/96
8~384
WAV 8/11.025/12/16/
22.050/24/32/44.1/48
8~1024
NOTE
If the TV is turned off and then on again, the number assigned to the USB
may change.
Video file format
Container Video Music
AVI
MPEG-1
MPEG-2
MPEG-4
H.264
PCM
MP2: MPEG-1 Layer2
MP3: MPEG-1 Layer3
AAC
AC3
WMA
MKV
MPEG-1
MPEG-2
MPEG-4
H.264
VP8
H.265(HEVC)
PCM
MP2: MPEG-1 Layer2
MP3: MPEG-1 Layer3
AAC
AC3
WMA
VORBIS
ASF
MPEG-4
VC1(WMV3)
MP3: MPEG-1 Layer3
WMA
PS
MPEG-1
MPEG-2
MP2: MPEG-1 Layer2
MP3: MPEG-1 Layer3
AC3
TS
MPEG-2
VC1(WMV3)
H.264
H.265(HEVC)
MP2: MPEG-1 Layer2
AAC
AC3
MP4
MPEG-4
H.264
H.265(HEVC)
VP8
VC1(WMV3)
MP2: MPEG-1 Layer2
MP3: MPEG-1 Layer3
AAC
NOTE
Progressive format jpeg files are not supported.
USB 1.1 devices may not be played properly.
Operation using USB hubs is not guaranteed.
Some video file formats may not be played depending on the file.
Some images may not be displayed in the appropriate aspect ratio
depending on the file format.
File extensions are not used to determine the file format.
Connection/External Devices
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USB (Continue)
Playing Back Files on a USB Memory Device
Photo Mode/Music Mode/Video Mode
Buttons for thumbnail/list operations
Buttons Description
/ / /
Select a desired item.
ENTER When selecting a folder icon: Enter this directory.
When selecting a photo file: Enlarge the photo.
When selecting an audio file: Play audio.
When selecting a video file: Play the video file.
(Back)
Return to the previous process.
(Blue)
Change Thumbnail/List mode.
TOOLS Display the Menu screen.
NOTE
When you are viewing the MultiMediaPlayer app in Music Mode, you
cannot configure Picture/Audio settings.
Menu for thumbnail operations
Press / to select an item and make settings to your preferences.
Example
Sort
- You can change the way in which files are ordered.
- Press / to select "Type", "Date" or "Name" and then press ENTER.
Media Type
- Switch the media type when the Recursive parser display is displayed.
Thumbnail Size
- Change the thumbnail size.
 Small/Medium/Large
Recursive Parser
- Display all files according to the Media type settings.
Photo Frame
- You can add frame to your photo.
NOTE
You can see the file name, file size and pixel size of the selected photo in
the upper-left corner of the screen.
Connection/External Devices
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USB (Continue)
Playing Back Files on a USB Memory Device (Continue)
Photo Mode
Slide Show
The photos displayed on the thumbnail selection screen are displayed as a
slide show.
Buttons for slide show operation
Buttons Description
Play the Slide Show.
Pause the Slide Show.
/ / / ,
ENTER
Select the desired item.
(Back)
Return to the thumbnail selection screen.
TOOLS Display the USB Menu screen.
Menu for slide show
Example
Play/Pause
Start or pause slideshow.
Repeat
Set whether to show the slide show repeatedly.
 None/Repeat One/Repeat All
Shuffle On/Shuffle Off
Shuffle the image files within the folder and display as a slide show.
Duration
Specify the length of time before the next image appears.
Press / to select the desired length of the time, and then press ENTER.
 Short/Medium/Long
Effect
Specify the effect for transitioning to the next image.
 None/Dissolve/Wipe Right/Wipe Left/Wipe Up/Wipe Down/Box In/
Box Out/Random
Rotate*
Rotate the photo by 90 degrees to the right.
* Only displayed when playback is paused.
Zoom*
Zoom in on the image.
 1 X/2 X/4 X
* Only displayed when playback is paused.
Show Info
Display the photo information.
Photo Frame Image
Display the photo in frame.
Picture Settings
See pages 5-1 to 5-3.
NOTE
The slide show continues until you press (Back).
For setting the slide show speed, select "Duration" on the Menu screen.
Depending on the contents, the TV system cannot display the picture at
its original resolution in some cases. TV system may adjust the picture
resolution accordingly.
Connection/External Devices
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USB (Continue)
Playing Back Files on a USB Memory Device (Continue)
Music Mode
Playing Mode
Buttons for playing mode
Buttons Description
The fast reverse speed changes every time you press
.
The fast forward speed changes every time you press
.
Pause the music.
Go to the previous file.
Go to the next file.
/ / / ,
ENTER
Select a desired item.
(Back)
Return to the previous process.
TOOLS Display the Menu screen.
NOTE
The displayed play time may differ slightly from the actual play time
depending on the files.
Menu for playing mode
Example
Play/Pause
Start or pause music.
Repeat
Configure the repeat playback settings.
 None/Repeat One/Repeat All
Shuffle On/Shuffle Off
Shuffle the music within the folder.
Show Info
Display audio information.
Hide Spectrum/Show Spectrum
Show or hide the spectrum.
Lyric Options
You can change the lyric display type.
This is only available when a lyrics file (".lrc") is presented.
Only UTF-8 character code lyric files (without BOM) are supported.
Sound Settings
See pages 6-1 to 6-2.
Connection/External Devices
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USB (Continue)
Playing Back Files on a USB Memory Device (Continue)
Video Mode
Playing Mode
Buttons for playing mode
Buttons Description
The fast reverse speed changes every time you press
.
Play the video.
The fast forward speed changes every time you press
.
Pause the video.
Go to the previous file.
Stop the video.
Go to the next file.
/ / / ,
ENTER
Select a desired item.
(Back)
Return to the previous process.
TOOLS Display the Menu screen.
NOTE
The displayed play time may differ slightly from the actual play time
depending on the files.
Menu for playing mode
Example
Play/Pause
Start or pause the video.
Repeat
Configure the repeat playback settings.
 None/Repeat One/Repeat All
Show Info
Display the video information.
Screen Mode
This function changes the screen size.
 Full Screen/4:3/16:9/Auto
Picture Settings
See pages 5-1 to 5-3.
Sound Settings
See pages 6-1 to 6-2.
Sound Tracks
Display soundtracks info.
Last Memory
Press / to select "Off" or "Time", and then press ENTER.
Seek
Jump to the specific scenes.
Connection/External Devices
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Google Assistant
Talk to Google to control your TV using your voice.
Press the Google Assistant button on your remote to do more on your
TV with your voice.
NOTE
Google Assistant is not available in certain languages and countries.
Availability of services varies by country and language.
Google Account setting
Accounts & sign-in
Refer to " (Dashboard)" > "Settings" > "Accounts & sign-in".
To sign in, enter your email address and password.
You can also sign in another account and kids account.
Location
Refer to " (Dashboard)" > "Settings" > "Privacy" > "Location".
Configure the location settings.
Usage & diagnostics
Refer to " (Dashboard)" > "Settings" > "Privacy" > "Usage & diagnostics".
Automatically send diagnostic information to Google, like crash reports and
usage data from your device, apps, and Chromecast built-in. You can adjust
these permissions at any time from device settings. Learn more at
g.co/tv/diagnostics.
Security & Restrictions
Refer to " (Dashboard)" > "Settings" > "Privacy" > "Security &
Restrictions".
Unknown sources.
Allow installation of apps from sources other than the Play Store.
Apps
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Unique feature from SHARP
Azan - Prayer time
Refer to " (Dashboard)" > "Settings" > "Apps" > "See all apps" > "Azan"
app.
This feature could help a Muslim user to stay on top of Prayers with Azan by
getting the accurate prayer times via notification. By configuring location and
time zone, all five times prayer will be calculated according to the pointed
calculation method.
Auto Setup:
This function allows you to select the address configuration through pre-
set data. (Country, Province, City)
Manual Setup:
You can insert manually all informations in the screen.
Prayer Time Selection:
You can select or deselect between 5 prayers for Azan notification.
Notification:
You can select or deselect prayer time to notify and enable or disable
prayer alert.
Info:
A quick reference for you to get info on five times prayer after setup
completed.
Demo:
A demonstration video will be displayed when Azan is implemented.
NOTE
The notification will be displayed on the screen for 5 minutes. After 5
minutes, the notification screen will be off automatically.
The notification is based on the setting in Prayer time selection.
Press (Back) to off the notification screen immediately.
The TV and Azan time information prior to internet connection.
The TV time information from digital TV signal will be used if internet
connection is not available.
Deviation of the TV and Azan display time may occur due to improper
digital broadcast standard.
SHARP SELECT
Refer to " (Dashboard)" > "Settings" > "Apps" > "See all apps" > "SHARP
SELECT" app.
This app shows recommended apps that can be enjoyed with AQUOS.
SHARP COCORO ALBUM
Refer to " (Dashboard)" > "Settings" > "Apps" > "See all apps" > "SHARP
COCORO ALBUM" app or by pressing (SHARP COCORO ALBUM) on
the remote control unit.
You can import your photos/videos downloaded from user personal Google
Drive using "Contents Downloader" app to view on SHARP COCORO
ALBUM.
Apps
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Tools screen setting
Tools menu screen
1 Press TOOLS to display the TOOLS screen.
2 Press
/ to select the desired menu.
Channels - Program Guide, Channel, Channel Management
TV options - Source, Picture, Screen, Sound, Power Control, Parental Controls, Manual OAD Download, Advanced Options, Settings
3 Press TOOLS to exit.
Apps
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Picture Mode (Changing Pic. Quality)
Refer to "TOOLS" > "TV options" > "Picture" > "Picture Mode".
Picture Mode gives you several viewing option to choose from to best match
the surrounding environment of the TV, which can vary due to factors like
room brightness, type of programme watched or the type of device
connected.
User: Customise the picture setting.
Standard: Default picture settings for common users.
Dynamic: For a clear-cut image emphasising high contrast, useful
for sports viewing.
Comfort mode: Reduce the blue light of the TV.*
Movie: Dim down the colour for long hour viewing.
Game: Lower latency for fast gaming illustration.
Super Eco: Reduce the backlight brightness to save power
consumption.
NOTE
* Low Blue Light contents
Blue-violet light is capable of damaging the human eye. It can be particularly
harmful to the lens and retina, and exposure may result in myopia and macular
degeneration.
Low blue light contents means that the blue light ratio to the luminance level and
ratio to other wavelength is controlled within the allowable level to protect the
human eye.
* Low Blue Light mode
To access to the Low blue light mode in this device, please select the Comfort
mode. Refer to the above Picture Mode (Changing Pic. Quality) on how to go to
Comfort mode.
* Viewing recommendation for eye protection
- Take regular breaks from the screen, example 5 minutes for every hour.
- Look at distance objects (look far away) when taking break.
- Recommended viewing distance at least 2 ~ 3 times from the screen size.
- Do eye exercise such as Focus change, near and far focus or implement 20-20-20
rule to prevent eye strain.
To access VOD (Video On Demand) picture mode, go to "MultiMediaPlayer" app
for setting. With playing SDR/HDR10/HLG contents, press "TOOLS" > "Picture
Settings".
You can set the Picture Mode on each input individually. These settings will be
automatically saved on each input for convenience.
Configuring Picture settings
Refer to "TOOLS" > "TV options" > "Picture".
Adjusts the picture to your preference with the following picture settings.
Selected item button button
Backlight The screen dims The screen brightens
Brightness For less brightness For more brightness
Contrast For less contrast For more contrast
Colour For less colour intensity For more colour intensity
Tint Skin tones become
reddish
Skin tones become
greenish
Sharpness For less sharpness For more sharpness
NOTE
For resetting all Picture settings items to the factory preset values, press
/ to select "Reset to Default", press ENTER, press / to select
"OK", and then press ENTER.
Picture settings
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Configure advanced Picture settings
Refer to "TOOLS" > "TV options" > "Picture" > "Advanced Settings".
Gamma
Adjusts the differences of picture tones between bright parts and dark parts.
Dark / Middle / Bright
Color Temperature
For a better white balance, use colour temperature correction.
User:
White with bluish tone
Cool:
Warm:
Comfort:
White with reddish tone
Red/Green/Blue
Gain:
Adjusts the white balance by changing the value of
each item.
CMS (Colour Management System)
Colour tone is managed using the six-colour adjustment setting.
Enable / Tint / Colour / Brightness
NOTE
A lower value makes the image darker.
HDR related settings
Refer to "TOOLS" > "Picture".
HDR (High Dynamic Range)
The HDR (High Dynamic Range) technology implements video image that is very
similar to the image shown through human eyes by finely adjusting the contrast of
the source.
On:
Enable HDR effect for HDR source.
Off:
Disable HDR effect for HDR source.
NOTE
This feature only available when input signal is playing HDR content. (For
example, HDMI 1)
Unique Picture setting from SHARP
Refer to "TOOLS" > "TV options" > "Picture" > "Advanced Settings".
Digital Noise Reduction
Reduces noise on screen and produces a clearer video image.
Off / Low / Medium / High / Auto
MPEG NR
This feature improves the quality of pictures by reducing the block noise and
mosquito noise without compromising the picture resolution.
Off / Low / Medium / High
Max Vivid
Sharpens the image by increasing the contrast, brightness and sharpness.
Off / On
Active contrast
Automatically adjusts the image contrast according to the scene.
Off / Low / Medium / High
Local Contrast Control
Automatically adjusts the brightness of image contrast according to the scene.
Off / Low / Medium / High
Filmmaker Mode
This feature disables most video processing so that user can view content in the
way that filmmakers intended.
Off / On
Flesh Tone
Adjust the flesh tone in the image without affecting the other colours on the screen.
Off / Low / Medium / High
DI Film Mode
This function provides high-quality playback of images originally encoded at 24
frames/second, such as films.
Off / Auto
Game Mode
Lowers image brightness for easier viewing.
Off / On
Color Space
Color Space refers to the range of colour of image or video content that the SHARP
TV can support.
Auto / Off / On
Picture settings
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Input settings
PC Mode
Refer to "TOOLS" > "TV options" > "Picture" > "Advanced Settings" >
"PC Mode".
Adjusts the picture when a PC is connected to the TV via HDMI.
Off / On
ALLM (Auto Low Latency Mode)
Refer to "TOOLS" > "TV options" > "Picture" > "Advanced Settings" >
"ALLM".
This feature triggers the lowest latency setting on a device for a smoother
and lag-free experience.
Off / On
HDMI RGB Range
Refer to "TOOLS" > "TV options" > "Picture" > "Advanced Settings" >
"HDMI RGB Range".
Sets the HDMI type for HDMI IN 1, 2 and 3 terminals.
This feature provides picture colour quality of HDMI input signal.
Auto / Full / Limit
Picture settings
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Audio Mode
Refer to "TOOLS" > "TV options" > "Sound" > "Audio mode".
This function allows you to convert the audio quality. Select from the following
available settings.
User: Customise the sound setting.
Standard: Optimise sound quality for general content.
Dynamic: Enhances the treble and bass for a clearer sound.
Sports: Simulates the larger space of a stadium or other venue.
Movie: Optimise surround sound suitable for movie.
Music: Optimise sound for listening to music.
Clear: Makes voice clearer by lowering background sound.
Configuring Sound settings
Refer to "TOOLS" > "TV options" > "Sound".
You can adjust the sound quality to your preference with the followings
settings.
Selected item button button
Balance Decrease audio from the
right speaker
Decrease audio from the
left speaker
Bass For weaker bass For stronger bass
Treble For weaker treble For stronger treble
NOTE
For resetting all Sound settings items to the factory preset values, press
/ to select "Reset to Default", press ENTER, press / to select
"OK", and then press ENTER.
Configure advanced Sound settings
Refer to "TOOLS" > "TV options" > "Sound".
Surround Sound
The surround function produces Surround effect from the speakers.
Off / On
NOTE
For some discs, setup may be required on your BD/DVD player. In this
case, please refer to the operation manual of your BD/DVD player.
Equalizer Detail
This function allows you to change the sound quality.
120Hz / 500Hz / 1.5KHz / 5.0KHz / 10.0KHz
Speaker Delay
If you are hearing an audio delay across all sources or channels and you
have a home theatre system or other speakers connected to your TV, you
can access the Speaker Delay settings to increase the Speaker Delay.
Selected item button button
Speaker Delay For later delay For advance delay
Dolby Audio Processing
This function allows you to reduces the amount of data needed to produce
high quality sound.
Off / On
Clear Voice
This function emphasises speech against background noise for greater
clarity.
Off / Low / Medium / High
Sound settings
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Unique Sound setting from SHARP
Refer to "TOOLS" > "TV options" > "Sound".
Auto Volume
Different sound sources sometimes do not have the same loudness level,
such as a programme and its commercial breaks. The Auto Volume reduces
this problem by equalising it.
Off / On
Downmix Mode
You can select the multi-channel downmix method that is compatible with
your stereo system.
Stereo / Surround
Sound settings
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Sleep Timer
Refer to "TOOLS" > "TV options" > "Power Control" > "Sleep Timer".
Allows you to set a time when the TV automatically switches to standby.
Set the Sleep Timer.
Switch Off Timer
Refer to "TOOLS" > "TV options" > "Power Control" > "Switch Off Timer".
You can use this function to automatically shut off the TV after pre-configured
period of time.
No Signal Off
Refer to "TOOLS" > "TV options" > "Advanced Options" > "No Signal Off".
When this function is enabled, the TV automatically shuts down if no signal is
received for more than 5 to 60 minutes.
Off / 5 Minutes / 10 Minutes / 15 Minutes / 30 Minutes / 60 Minutes
NOTE
When it is 5 minutes before the power shuts down, the remaining time will start
to keep appearing every minute.
When a TV programme finishes, this function may not operate.
Language
Refer to " (Dashboard)" > "Settings" > "System" > "Language".
You can select a language.
Storage
Refer to " (Dashboard)" > "Settings" > "System" > "Storage".
View the memory usage status.
Accessibility
Refer to " (Dashboard)" > "Settings" > "System" > "Accessibility".
Configure Captions, High contrast text, Text to speech and Accessibility shortcut.
Some of the Caption settings may not be applied.
Auto Sleep
Refer to "TOOLS" > "TV options" > "Power Control" > "Auto Sleep" > "Never" to
continue watching TV.
Select from the following available settings.
Never / 4 hours / 6 hours / 8 hours
NOTE
The default setting for "Auto Sleep" is "Never".
Energy saver
Refer to " (Dashboard)" > "Settings" > "System" > "Power & Energy" > "Energy
saver".
Set to turn off display screen to reduce the power consumption.
15 minutes / 30 minutes / 1 hour / 4 hours / 8 hours / 12 hours / 24 hours / Never
Restart
Refer to " (Dashboard)" > "Settings" > "System" > "Restart".
When your TV is not properly working, restart of the TV is required.
Factory reset
Refer to " (Dashboard)" > "Settings" > "System" > "About" > "Reset" > "Factory
reset".
When you perform a reset, the TV will be returned to the factory preset values, and
the Google Accounts will also be removed.
NOTE
Your purchased apps will remain.
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Power on behavior
Refer to " (Dashboard)" > "Settings" > "System" > "Power & Energy" > "Power
on behavior".
The default setting for "Power on behavior" is the Google TV home screen. You can
change the TV startup behavior to "Last used input" if you prefer your TV to power
on with the last watched TV channel.
Google TV home screen / Last used input
Timer
Refer to " (Dashboard)" > "Settings" > "System" > "Power & Energy" > "Timer".
You can use this function to turn the TV on and off.
Power On Time Type / Auto Power On Time / Power Off Time Type /
Auto Power Off Time
NOTE
"Auto Power On Time" / "Auto Power Off Time" is not available when you set
"Power On Time Type" / "Power Off Time Type" to "Off".
Automatic date & time
Refer to " (Dashboard)" > "Settings" > "System" > "Date & Time" > "Automatic
date & time".
This function allows you to set Date & Time automatically.
Use network-provided time / Off
Set date
Refer to " (Dashboard)" > "Settings" > "System" > "Date & Time" > "Set date".
This function allows you to set date manually.
NOTE
"Set date" is not available when you set "Automatic date & time" to
"Use network-provided time".
Set time
Refer to " (Dashboard)" > "Settings" > "System" > "Date & Time" > "Set time".
This function allows you to set time manually.
NOTE
"Set time" is not available when you set "Automatic date & time" to
"Use network-provided time".
Set time zone
Refer to " (Dashboard)" > "Settings" > "System" > "Date & Time" > "Set time
zone".
This function enable you to select your local time zone.
Use 24-hour format
Refer to " (Dashboard)" > "Settings" > "System" > "Date & Time" >
"Use 24-hour format".
You can select the time format (either "24HR" or "AM/PM") for the clock time.
Ambient mode
Refer to " (Dashboard)" > "Settings" > "System" > "Ambient mode".
This function allows you to display your Google Photos or curated images from
other sources when the TV is idle.
Help & Feedback
Refer to " (Dashboard)" > "Settings" > "Help & Feedback".
You can help improve Google TV when you share your feedback and tell us about
any problems you have.
Visit Google TV Help at g.co/tv/help.
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Troubleshooting
Problem Possible Solution
No power. Check if you pressed (POWER) on the remote control unit.
Is the AC cord disconnected?
Has the power been turned on?
Unit cannot be
operated.
External influences such as lightning, static electricity, may cause improper
operation. In this case, operate the unit after first turning off the power of the
TV or unplugging the AC cord and replugging it in after 1 or 2 minutes.
Remote
control unit
does not
operate.
Is the equipment to be operated by the remote control unit set correctly?
Are batteries inserted with polarity (+, -) aligned?
Are batteries worn out? (Replace with new batteries.)
Are you using it under strong or fluorescent lighting?
Is a fluorescent light illuminated near the remote control sensor?
Picture is cut
off/with sidebar
screen.
Are Screen adjustments such as picture size made correctly?
Page 2-5
Strange
colour, light
colour, or
colour
misalignment.
Adjust the picture tone.
Pages 5-1 to 5-3
Is the room too bright? The picture may look dark in a room that is too
bright.
Power is
suddenly
turned off.
Is the sleep timer set?
Page 7-1
Check the power control settings.
Page 7-1
The unit's internal temperature has increased. Remove any objects blocking
vent or clean.
Problem Possible Solution
No picture. Is the connection to the device correct?
If the PC image is not displayed, check the following:
- When connecting a laptop PC to the TV, check that display output mode of the
PC is set to external monitor.
Picture
quality of
HD
programmes
is poor.
To enjoy HD images from external equipment, you are required to set up HDMI
connection.
If the programme content is not of HD quality, HD images cannot be displayed.
Check that the programme you are viewing provides HD images.
The HD cable/satellite set-top box may need to be configured to output HD
images via cable/satellite.
The cable/satellite broadcast may not support a signal resolution of 1080p.
The TV
sometimes
makes a
cracking
sound.
This is not a malfunction. This happens when the cabinet slightly expands and
contracts according to change in temperature. This does not affect the TV's
performance. Do not open the rear cover of the cabinet to reconstruct the
circuits. There exists high voltage within the cabinet and it may cause electric
shock and injury. If maintenance is required, contact your dealer.
NOTE
If require any assistance with troubleshooting, please contact SHARP
Customer Care.
Appendix
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Troubleshooting (Continue)
Problem Possible Solution
No sound. Is the connection to the device correct?
Is the volume too low?
Have you pressed (Mute) on the remote control unit?
Check the audio output of the connected external equipment. Is
the volume too low or muted?
When external equipment is connected via an HDMI cable, you
may need to configure the audio to be output through the HDMI
cable.
When connecting a PC via an HDMI-certified cable, check the
following:
- Is the audio output of the PC configured correctly? Check the
audio output settings and output audio format in Sound Properties
on the PC.
The audio formats compatible with this TV are PCM, Dolby Digital.
With other formats, audio cannot be output.
Chromecast built-in
image/ audio cannot be
output to the TV.
Check if the smartphone/tablet is connected in the same Wi-Fi
network.
Software updates via
Over-The-Air (OTA) is not
successful.
Make sure your internet connection is working.
If the TV is connected to Internet, but no connection available,
please disconnect the internet from your TV and then reconnect
again.
Troubleshooting - Error Message
The example of an
error message
displayed on a screen
Possible Solution
No broadcast now. Check the antenna cable. Check that the antenna is correctly
setup.
Check the broadcast time in the programme guide.
An incompatible audio
signal has been received.
Check the output device
settings.
This message is displayed when an audio format other than
PCM, Dolby Digital is input.
- Set the audio output format of connected external HDMI
equipment to PCM, Dolby Digital.
- Refer to the operation manual of the external equipment for
setting details.
NOTE
If require any assistance with troubleshooting, please contact SHARP
Customer Care.
Trademarks
Google TV is the name of this device's software experience and a trademark
of Google LLC. Google, YouTube, Google Photos and Chromecast built-in are
trademarks of Google LLC.
Google Assistant is not available in certain languages and countries.
Availability of services varies by country and language.
Appendix
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Specifications

Indexed Terms: Full HD TV, HD TV

Sharp 2T-C42EG1X Questions and Answers