Honeywell HC35CE5R3 5MP Dual-Light Full Colour Ball Turret Camera

Honeywell 35 Series User Guide - Transcript

• Page 2 - English - : Recommended Find the latest version of this and other Honeywell documents on our website httpsbuildingshoneywellcomsecurity Copy Right 2022 Honeywell International Inc All rights reserved No part of this publication may be reproduced by any means without written permission from Honeywell The information in this publication is believed to be accurate in all respects However Honeywell cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes For patent information see httpsbuildingshoneywellcomusensupportlegalpatents Revision Issue Date Revisions A 32022 New document B 52022 Add wiper camera
• Page 3 - English - : i Honeywell 35 Series IP Cameras User Guide Cautions and Warnings Warning To ensure compliance with electrical safety standards Local Certified CSA Certified UL Listed LPS or Class 2 power adapters are required Power over Ethernet PoE shall be provided by listed Information Technology Equipment meeting the IEEE 8023at PoE standard The PoE is not intended to be connected to exposed outside plant networks Consult Honeywell for the recommended adapter Caution Invisible LED radiation 850 nm Avoid exposure to beam Regulatory Statements Photobiological safety This product fulfills the requirements for photobiological safety according to IEC EN 62471 risk group 1 General Data Protection Regulation Please be aware that this product can store personal data Personal data is protected by the General Data Protection Regulation 2016679 in Europe and therefore the owners of personal data have obtained certain rights thanks to this regulation
• Page 4 - English - : ii Honeywell 35 Series IP Cameras User Guide We strongly advise you to be fully aware of these owner data subjects rights as well as which limitations you have to obey regarding the use and distribution of this data Further details can be found on the GDPR website of the EU FCC Compliance Statement Information to the User This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radioTV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment This Class A digital apparatus complies with Canadian ICES003 Note Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment Manufacturers Declaration of Conformance North America The equipment supplied with this guide conforms to UL 623681 and CSA C222 No 623681 except for HC35WZ5R30W Europe The manufacturer declares that the equipment supplied with this guide is compliant with the European Parliament and Council Directive on the Restrictions of the use of certain hazardous substances in electrical and electronic equipment 201165EU as
• Page 5 - English - : iii Honeywell 35 Series IP Cameras User Guide Amended by RoHS 3 2015863 and the essential requirements of the EMC Directive 201430EU conforming to the requirements of standards EN 55032 for emissions EN 501304 for immunity and EN 62368 for electrical equipment safety Waste Electrical and Electronic Equipment WEEE Correct Disposal of this Product applicable in the European Union and other European countries with separate collection systems This product should be disposed of at the end of its useful life as per applicable local laws regulations and procedures Check Local Waste Guidelines Components of this product require separate waste collection Check local waste guidelines for sorting rules Safety Instructions Before installing or operating the unit read and follow all instructions After installation retain the safety and operating instructions for future reference 1 HEED WARNINGS Adhere to all warnings on the unit and in the operating instructions 2 INSTALLATION Install in accordance with the manufacturers instructions Installation and servicing should be performed only by qualified and experienced technicians to conform to all local codes and to maintain your warranty Any wall or ceiling mounting of the product should follow the manufacturers instructions and use a mounting kit approved or recommended by the manufacturer It is not allowed to install the PTZ camera upside down 3 POWER SOURCES This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied to your facility consult your product dealer or local power company 4 MOUNTING SYSTEM Use only with a mounting system recommended by the manufacturer or sold with the product 5 ATTACHMENTSACCESSORIES Do not use attachmentsaccessories not recommended by the product manufacturer as they may result in the risk of fire electric shock or injury to persons
• Page 6 - English - : iv Honeywell 35 Series IP Cameras User Guide 6 CLEANING Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 7 SERVICING Do not attempt to service this unit yourself Refer all servicing to qualified service personnel 8 REPLACEMENT PARTS When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards Using replacement parts or accessories other than the original manufacturers may invalidate the warranty Warranty and Service Subject to the terms and conditions listed on the product warranty during the warranty period Honeywell will repair or replace at its sole option free of charge any defective products returned prepaid In the event you have a problem with any Honeywell product please call Customer Service at 18003234576 for assistance or to request a Return Merchandise Authorization RMA number Be sure to have the model number serial number and the nature of the problem available for the technical service representative Prior authorization must be obtained for all returns exchanges or credits Items shipped to Honeywell without a clearly identified Return Merchandise Authorization RMA number may be refused
• Page 7 - English - : I TABLE OF CONTENTS 1 Introduction 1 Overview 1 Supported Browsers 1 Key Features 2 2 Accessing the Camera 4 Installing the Unified Tool 4 Discovering Your Camera on the Network 6 Initializing Cameras 7 Assigning a New IP Address to Your Camera 8 Configure IP Address Setting 9 Configure DNS Server Address 9 Upgrading the Cameras Firmware 9 Accessing the Camera from a Web Browser 10 3 Logging in amp Viewing Live Video 11 Logging in to the Camera via the Web Client 11 Before You Begin 11 Logging in to the Camera 11 Using the Main Page 13 System Menu 14 Stream Profile 14 Camera Name 15 Live View Toolbar 15 VA Event List 15 Language 16 Administrator Account 16 4 Configuring Camera Settings 17 Configuring General Settings 17 Configuring Video Settings 17 Mode 17
• Page 8 - English - : II Honeywell 35 Series IP Cameras User Guide Video Stream 18 ROI 20 Configuring Audio Settings 21 Configuring Image Settings 21 Image Adjustment 22 Scene Mode 22 Exposure 23 White Balance WB Setting 23 DayNight Setting 23 Noise Reduction 24 Enhance Image 24 Configuring OSD 25 Configuring Privacy Mask 25 5 Configuring Network Settings 27 Configuring Network General Settings 27 Configuring Streaming Protocols 28 Configuring SMTP Settings 31 Configuring SNMP Settings 32 Configuring QoS Settings 33 Configuring HTTPS Settings 34 HTTPS 34 Upload Files 34 Configuring IEEE 8021x Settings 35 6 Configuring Video Analytics 37 Motion Detection 37 Smart Motion Detection 38 Tampering Detection 39 Intrusion Detection 40 Multi Loitering 41 People Counter 42 7 Configure Alarm and Event 44 Configuring Alarm In and Alarm Out 44 Alarm Input 45 Alarm Output 45 Configuring SD Card Alarm 46 8 Configure Storage Settings 47 SD Card Management 47 SD Card Status 48
• Page 9 - English - : III Honeywell 35 Series IP Cameras User Guide SD Card Format 48 Content Management 49 Searching and Viewing the Records 49 Search Results 49 Recording Settings 50 9 Configure System Settings 52 Configuring System General Settings 52 Configuring Maintenance Settings 53 Upgrading Firmware 53 Rebooting the Camera 54 Restoring the Camera 54 ImportingExporting Files 54 Configuring User Accounts Settings 56 Account Management 57 Configuring Access List Settings 57 10 Configuring PTZ Settings 59 Preset 59 Scan Management 60 Patrol 61 Recording Patrol 62 Idle Action 63 Power Up Action 63 11 Viewing System Information 65 Log 65 Operation Log 65 Alarm Log 65 Collect Log 66 Version 66 12 Trouble Shooting 67 Troubleshooting for Common Issues 67 13 Appendix 68 List of Symbols 68
• Page 10 - English - : IV Honeywell 35 Series IP Cameras User Guide Figures Figure 1 Install Unified Tool 5 Figure 2 Select Installation Folder 5 Figure 3 Confirm Installation 6 Figure 4 Splash Screen 6 Figure 5 Scanning the Network 7 Figure 6 Device List 7 Figure 7 Initialize Page 1 8 Figure 8 Initialize Page 2 8 Figure 9 IP Assignment 9 Figure 10 Firmware Upgrade 1 10 Figure 11 Firmware Upgrade 2 10 Figure 12 Main Page 13 Figure 13 PTZ Panel 14 Figure 14 Live View Toolbar 15 Figure 15 General Settings 17 Figure 16 Mode Tab 18 Figure 17 Video Stream 18 Figure 18 ROI Settings 20 Figure 19 Audio Settings 21 Figure 20 Image Settings 22 Figure 21 Privacy Mask 26 Figure 22 Network General Settings 27 Figure 23 Streaming ProtocolsHTTP 28 Figure 24 Streaming ProtocolsRTSP 29 Figure 25 SMTP Settings 31 Figure 26 HTTPS Settings 34 Figure 27 IEEE 8021x Configurations EAPTLS 36 Figure 28 Motion Detection 37 Figure 29 Smart Motion 38 Figure 30 Tampering Detection 39 Figure 31 Intrusion Detection 40 Figure 32 Multi Loitering 41 Figure 33 People Counter 42 Figure 34 Alarm In and Alarm Out 44 Figure 35 No SD Card 48 Figure 36 SD Card Onboard 48 Figure 37 System General Settings 52 Figure 38 Preset Settings 59 Figure 39 Scan Settings 60 Figure 40 Patrol Settings 61 Figure 41 Recording Patrol 62 Figure 42 Idle Action 63 Figure 43 Power Up Action 64
• Page 11 - English - : V Honeywell 35 Series IP Cameras User Guide Tables Table 1 Live View Toolbar Icons 15 Table 2 Cameras Resolution 19 Table 3 Cameras Frame Rate 19 Table 4 Compatible SD Card 47 Table 5 Troubleshooting for Common Issues 67 Table 6 List of Symbols 68
• Page 12 - English - : CHAPTER Honeywell 35 Series IP Cameras User Guide 1 INTRODUCTION This document provides instructions for accessing configuring and operating the Honeywell 35 Series cameras This document is intended for system installers administrators and operators Overview Honeywell 35 Series IP cameras integrate traditional camera and network video technology combining video data collection and transmission These flexible fully featured cameras are the ideal choice for a wide range of surveillance applications The cameras offer 2 megapixel resolution at up to 60 frames per second and 8 megapixel resolution at up to 30 frames per second and use video compression technology to save bandwidth and storage while ensuring maximum video quality All the cameras are True DayNight with intelligent IR capability providing illumination in lowlight and nighttime scenes up to 60m for IPC models and 150m for PTZ models Also all the cameras support WDR function at up to 120 DB Each camera comes with configurable motion detection and camera tamper detection and supports up to 5 user defined privacy mask areas In addition to a 12V DC adapter for IPC models and 24V AC for PTZ models all the IPC cameras support Power over Ethernet PoE and PTZ cameras support POE eliminating the need for a separate power supply and associated wiring All models also support local video storage on two micro SDHC cards up to 512 GB when network service is interrupted Supported Browsers Note 35 Series cameras support Windows desktop system and dont support mobile system Chrome and Edge browsers are supported
• Page 13 - English - : Honeywell 35 Series IP Cameras User Guide Browser Version Chrome 9104472164 Official Build 64 bit Edge 9209027 Official Build 64 bit Key Features The key features in Honeywell Series 35 IP camera are Camera Up to 8MP 3840 x 2160 cameras Video parameter setup such as electronic shutter and gain Video Analytics Motion Detection Smart Motion Tampering Intrusion Multi Loitering People Counter True WDR 120 dB True daynight mode using a removable IR cut filter Lowlight with 2D3D noise reduction saving storage and bandwidth together with smart codec For use as part of Video Systems which comply with NDAA Storage Central server backup Series 35 camera has one SD card slot files stored on SD card Network Up to 10 connections Compatible with the following network protocols IPv4 IPv6 TCPIP HTTP HTTPS RTSPRTPRTCP IGMPMulticast SMTP DHCP NTP DNS QoS SNMP 8021X UDP ICMP ARP TLS Support the following security modes User account and password protection HTTPS IP Filter Digest authentication TLS12 only Stream encryption AES128 256 SSH Telnet closed PCIDSS compliance Support the following languages Arabic Czech Dutch English French German Italian Japanese Korean Polish Portuguese Brazil Russian Spanish Turkish Camera configuration and management via Ethernet Events and Analytics Support the following Video Analytics types Motion Detection Smart Motion Tampering Intrusion Multi Loitering People Counter Support the following event types Video motion detection Alarm input Recording
• Page 14 - English - : Honeywell 35 Series IP Cameras User Guide notification Tampering Support the following event linkage mode Event notification using digital output Email and MicroSD card User Management Each user belongs to specific group Different user rights for each group System Management Log function Support controlling access permission by verifying the client PCs IP address
• Page 15 - English - : CHAPTER Honeywell 35 Series IP Cameras User Guide 2 ACCESSING THE CAMERA This chapter contains the following sections Installing the Unified Tool page 4 Discovering Your Camera on the Network page 4 Initializing Cameras page 7 Assigning a New IP Address to Your Camera page 8 Upgrading the Cameras Firmware page 9 Accessing the Camera from a Web Browser page 10 Installing the Unified Tool To get the installation package of Unified Tool Visit httpsmyhoneywellbuildingsuniversitycom and login Navigate to Download Center search and download the installation package of Unified Tool to your computer You need to unzip the package To install the Unified Tool 1 Doubleclick the installation program in the installation package
• Page 16 - English - : Honeywell 35 Series IP Cameras User Guide Figure 1 Install Unified Tool 2 Click Next and the following figure is displayed Figure 2 Select Installation Folder 3 Follow the onscreen instructions to configure your settings and click Next The following figure is displayed
• Page 17 - English - : Honeywell 35 Series IP Cameras User Guide Figure 3 Confirm Installation 4 Click Next When the installation is completed click Close A shortcut of Unified Tool will be displayed on your desktop Discovering Your Camera on the Network 1 Doubleclick on the desktop and the following figure is displayed Figure 4 Splash Screen 2 Select your language from the dropdown list of Language Currently only English is supported
• Page 18 - English - : Honeywell 35 Series IP Cameras User Guide 3 Check Dont show the splash window on startup and this page can be skipped next time If you want to check the splash window again click as shown in Figure 5 and select the checkbox of Show the splash page on startup 4 Click CONTINUE It will scan devices in the network automatically Figure 5 Scanning the Network After the scanning all scanned devices in the same subnet and different subnet will be displayed in the devices list Figure 6 Device List Initializing Cameras It is recommended to initialize the 35 series cameras by clicking By initialization you can set the camera password in batch
• Page 19 - English - : Honeywell 35 Series IP Cameras User Guide Figure 7 Initialize Page 1 On the Initialize page set Administrator name and New password Select the checkbox to enable ONVIF amp streaming protocols setting Select HTTPS only Click APPLY Note Honeywell strictly recommends to use HTTPs only and Honeywell will not hold responsible for the consequences ONVIF amp streaming protocols setting only supports 35 amp 70 series camera Unsupported model will be skipped Figure 8 Initialize Page 2 After initializing successfully you can authenticate the camera and configure other setting Assigning a New IP Address to Your Camera The current IP address of your camera appears in the IP ADDRESS column of the devices list If you want you can assign a new static IP address to the camera
• Page 20 - English - : Honeywell 35 Series IP Cameras User Guide Select the target devices as shown in Figure 5 click and the following figure is displayed Figure 9 IP Assignment Configure IP Address Setting To obtain IP address subnet mask and default gateway settings automatically select the check box of DHCP To configure IP address subnet mask and default gateway settings manually select the check box of Manual and enter the settings If you enter the start IP address the system can calculate the end IP address automatically according to the number of your selected devices After all settings are completed click APPLY Configure DNS Server Address Configure the DNS server address and click APPLY Upgrading the Cameras Firmware Before you begin using your camera make sure you have the latest firmware installed You can upgrade a single camera or multiple cameras at the same time Select the Maintenance tab from the left pane as shown in Figure 5 select target devices and click and the following window is displayed
• Page 21 - English - : Honeywell 35 Series IP Cameras User Guide Figure 10 Firmware Upgrade 1 The devices were grouped by model To upgrade the firmware 1 Select the target devices under a model 2 Click BROWSE and select the upgrade file from your computer Figure 11 Firmware Upgrade 2 3 Click APPLY You can check the progress status in the device list Accessing the Camera from a Web Browser To access the camera from a web browser click next to the IP address of the device as shown in Figure 6
• Page 22 - English - : CHAPTER Honeywell 35 Series IP Cameras User Guide 3 LOGGING IN amp VIEWING LIVE VIDEO This chapter contains the following sections Logging in to the Camera via the Web Client page 11 Using the Main Page page 13 Logging in to the Camera via the Web Client Using the web client you can monitor live video play back recorded video and configure camera settings Before You Begin Before you log in to the web client ensure that the following conditions are met The camera is properly connected to the network The cameras IP address and the PCs IP address are in the same network segment If there is a router set the corresponding gateway and subnet mask A network connection has been established To check this ping the cameras IP address Enter quotping IP addressquot Note The new security enhancements do not allow pinging the camera IP address Logging in to the Camera 1 Open Google Chrome type the cameras IP address in the address bar and then click Enter For example if your cameras IP address is 1921681108 you would type https1921681108 2 The following window is displayed Click Advanced
• Page 23 - English - : Honeywell 35 Series IP Cameras User Guide 3 The following window is displayed Click Proceed to 1921681108 unsafe 4 For security purposes you are required to create a new secure password at the first login The password must be at least 8 characters in length and contain at least one uppercase letter one lowercase letter one number and one special character amp The password cannot be blank Click SAVE 5 The login screen is displayed Enter the admin user name and password and then click LOGIN
• Page 24 - English - : Honeywell 35 Series IP Cameras User Guide Using the Main Page The main page includes the following areas system menu live view toolbar VA event list language selection and user account settings Figure 12 Main Page For MFZ IPC model an MFZ panel can be accessed by clicking on the right as shown in Figure 12 For PTZ model a PTZ panel can be accessed by clicking on the right as shown in Figure 13 For HC35WZ5R30W model you can use in the Live View Toolbar to control the camera wiper Each time you click the camera wiper swipes once
• Page 25 - English - : Honeywell 35 Series IP Cameras User Guide Figure 13 PTZ Panel For details on PTZ operation see Configuring PTZ Settings on page 59 System Menu When you log in to the camera by using the web client the main page opens by default To access the setup page or information page select the corresponding tab Stream Profile To set the stream profile in the Stream profile list select Main stream Sub stream or Third stream Main stream Delivers high definition video for realtime monitoring recording and storage Uses the most bandwidth Sub stream Delivers highdefinition video for realtime monitoring recording and storage Uses the most bandwidth
• Page 26 - English - : Honeywell 35 Series IP Cameras User Guide Third stream Delivers lowdefinition video The properties for each stream type are configured on the Setup gt Camera Setup gt Video page see Configuring Video Settings on page 17 Camera Name You can change the camera name according to your needs For more information see Configuring System General Settings on page 52 Live View Toolbar The Live View toolbar allows you to take snapshot The following table lists the controls in more detail Figure 14 Live View Toolbar Table 1 Live View Toolbar Icons Icon Description By default this option is enabled You can talk and audience can listen through in built camera speakers Click to disable this option Click to turn on the audio to listen to the monitoring site Click it again to turn off the audio Click to switch to the full screen mode Click to Pin the live view to the toolbar Click once again to unpin Click to capture and save video images The captured images will be displayed in a popup window Right click the image and select Save picture as to save it in JPEG jpg VA Event List To view the list of VA events click the icon on the Main Page The icon will be blinking when VA alarm comes in Note Max 100 VA alarms will be listed after clicking to display event information by cycling Please go to Information gt Logs gt Alarm log to see or search more alarm log records Refer to Alarm Log
• Page 27 - English - : Honeywell 35 Series IP Cameras User Guide Language To switch a language click the icon on the Main Page Administrator Account Note The Administrators account name and password is set by the user at the first login To configure current login users password or log out the current user account click the icon on the Main Page The following window is displayed Click CHANGE PASSWORD to change the current login users password Click LOG OUT to log out the current account
• Page 28 - English - : CHAPTER Honeywell 35 Series IP Cameras User Guide 4 CONFIGURING CAMERA SETTINGS Configuring General Settings Go to Setup gt Camera Setup gt General Settings On this page you can configure the general video settings To change the video standard select PAL or NTSC Click SAVE Figure 15 General Settings Configuring Video Settings Go to Setup gt Camera Setup gt Video This section describes how to configure Video stream and ROI settings Mode Go to Setup gt Camera Setup gt Video gt MODE Note The Mode function is applicable for HC35WZ2R25 Changing the video mode will clear the following settings privacy mask image setting motion preset position and focus window
• Page 29 - English - : Honeywell 35 Series IP Cameras User Guide Figure 16 Mode Tab 2Megapixel 169 Max 30fps Select it and the maximum resolution will be 1920x1080 2Megapixel 169 Max 60fps Select it and the maximum resolution will be 1920x1080 Its nontrue WDR mode Video Stream Go to Setup gt Camera Setup gt Video gt STREAM Figure 17 Video Stream Select H265 H264Default or MJPEG and apply the video settings for main stream sub stream and third stream Note It is recommended to use camera with no more than 5 fps when MJPEG is applied as it consumes large bandwidth Video encode level Select a value from the dropdown list box Resolution Select a value from the dropdown list box A higher resolution means better image quality See the following table for resolution of each model
• Page 31 - English - : Honeywell 35 Series IP Cameras User Guide The bit rate changes according to the complexity of the scene Max bitratekbps Indicates the maximal value of the bit rate Set 50012000 for max bitrate Image Quality Select a desired quality ranging from Lowest to Highest Smart encode Check the checkbox to enable Smart Encode Smart encode includes H264 amp H265 The storage space will be reduced fifty percent when smart encode is enabled Only main stream supports smart encode ROI The ROI function allows you to configure 8 ROI windows Region of Interest with Foreground quality on the screen Areas not included in any ROI windows will be considered as the noninterested areas The details in the ROI areas will be transmitted in a higherquality video format you may set up an ROI window as a privacy mask by covering a protected area using an ROI window while the rest of the screen becomes the noninterested area Go to Setup gt Camera Setup gt Video gt ROI Figure 18 ROI Settings Stream profile select Main stream Sub stream or Third stream to set the stream profile Enable Check the checkbox to enable the ROI Region of Interest Area id Select a value from the dropdown list box to set the ROI area ID You can add 8 areas in total Level Select a value from the dropdown list box to set the visual effect of ROI Setting as Level 1 will get the best effect for highest quality video within the interested area and the fuzziest video for noninterested areas Area name Enter a customized name for areas The maximum value cannot exceed 32 bytes
• Page 32 - English - : Honeywell 35 Series IP Cameras User Guide Configuring Audio Settings Go to Setup gt Camera Setup gt Audio Figure 19 Audio Settings Audio Input Settings Audio input Check the checkbox to enable Audio input Audio input type Select the Microphone or Linein option Note The Microphone option is only applicable for Micro Dome cameras Audio input volume Microphone gain or Linein gain The Microphone gain or Linein gain option is displayed according to the Audio input option selected Select the gain of the external audio input according to ambient conditions Adjust the gain from 0 least to 100 most Audio encode type Select audio codec as G711ALAW and G711ULAW and the bit rate Audio Output Settings Audio output Check the checkbox to enable Audio output Audio output type Select the Lineout option Audio output volume The Lineout option is displayed according to the Audio output option selected Select the volume of the external audio input according to ambient conditions Adjust the volume from 0 least to 100 most After you complete the settings on this page click SAVE to enable the settings Configuring Image Settings Go to Setup gt Camera Setup gt Image Settings On this page you can configure the parameters for Image Scene Exposure WB DayNight Noise Reduction and Enhance Image
• Page 33 - English - : Honeywell 35 Series IP Cameras User Guide Figure 20 Image Settings Image Adjustment Brightness Adjust the image brightness level 0 to 100 Saturation Adjust the image saturation level 0 to 100 Contrast Adjust the image contrast level 0 to 100 Sharpness Adjust the image sharpness level 0 to 100 Scene Mode Scene Select indooroutdoor to change the scene mode Mirror Select NormalHorizontal Vertical Horizontal Vertical to mirror the image Aisle Mode The image rotates 90 degrees clockwise when aisle mode is enabled Note It will not be able to stream out when the aisle mode is enabled and sub stream or third stream is set on 352240 or 320240 When the aisle mode is enabled the people counting function is invalid Normal Vertical Normal Horizontal Normal Horizontal Vertical Aisle
• Page 34 - English - : Honeywell 35 Series IP Cameras User Guide Exposure Meter area is used to select the exposure area Select WholeCenter spotCenter area for different area exposure settings Exposure mode The exposure modes include Auto The system performs auto exposure based on the monitoring environment Manual Set Shutter SettingIris SettingGain Setting to manually adjust the exposure level for getting the best image quality Shutter priority you can select fixed shutter and the camera will automatically tune the gain and iris to match an optimal exposure level Gain range will be under Max value IRIS priority you can select IRIS Fnumber and the camera will automatically tune the gain and exposure time to match an optimal exposure level Gain range and exposure time will be under Max value Max shutter The device automatically adjusts the shutter time based on the ambient light under Max value setting Max gain The device automatically adjusts the gain based on the ambient light under Max value setting White Balance WB Setting Mode Adjust the value for the best color temperature Auto Select it and the camera will automatically adjust the color temperature Tungsten Fluorescent DaylightShadow Select it and the camera will change to Tungsten Fluorescent DaylightShadow color temperature Note For PTZ models TungstenDaylight color temperature is supported Manual You may manually tune the color temperature by dragging the R Gain and B Gain slider DayNight Setting The day night mode settings vary based on device models DN setting It can be set to Auto Day mode Night mode or Timing Auto The camera automatically removes the filter by judging the level of ambient light Note Camera will turn on IR LED in night mode if you select IR LED under Light mode Day mode In day mode the camera switches on the IR cut filter at all times to block infrared light from reaching the sensor so that the colors will not be distorted Night mode
• Page 35 - English - : Honeywell 35 Series IP Cameras User Guide In night mode the camera switches off the IR cut filter at all times for the sensor to accept infrared light thus helping to improve low light sensitivity Timing The camera switches between day mode and night mode based on a specified schedule Enter the start and end time for day mode The time format is hhmm and is expressed in 24hour clock time By default the start and end time of day mode are set to 0700 and 1800 DTN time Switch time for day mode to night mode NTD time Switch time for night mode to day mode Delays Set the delay time for switching day to night or night to day when the camera detect to switch DN switch sensitivity Set the sensitivity for switching day to nightnight to day Light mode Select IR led to enable the IR led light Select None to disable the IR led light IR led Auto The infrared lamp is enabled or disabled based on the external environment identified by the light dependent resistor LDR Smart IR is supported for Auto Manual Select it to control the luminance of IR lights manually For NearCenterFar distance to increase the luminance of IR lights drag the slider to the right to decrease the luminance of IR lights drag the slider to the left for different distance Noise Reduction Drag the slider to adjust the reduction strength from low to high 2D NR3D NR Reduce noise of image Max Strength To get better 3D noise reduction performance please choose a higher value to set Note 3D Noise Reduction is mostly applied in lowlight conditions Applying a high level 3D Noise Reduction will cause lag or motion blur in a low light condition with fast moving objects suggest to select a lower level of 3D Noise Reduction in this situation All changes made to image settings are directly shown on screen To recall the original settings without incorporating the changes click RESTORE After you completed the settings click SAVE Enhance Image To enhance image you can apply the below functions to adjust the image Note The functions may vary according to different camera models
• Page 36 - English - : Honeywell 35 Series IP Cameras User Guide WDR Wide Dynamic Range By lowering the brightness of the brightest area and enhancing the brightness of the darkest area WDR balances brightness and darkness in a scene so that both the darkest area and the lightest area can be seen clearly at the same time This value ranges from 1 to 100 The default value is 50 BLC Backlight Compensation The camera automatically adjusts the exposure to suit the conditions so that the darkest area of the video can be seen This value ranges from 1 to 100 The default value is 50 HLC Highlight Compensation When the HLC function is enabled the camera can lower the brightness of the brightest section of video according to the selected HLC control level HLC can reduce the amount of halo and lower the brightness of the entire video image This value ranges from 1 to 100 The default value is 50 DeFog Check the checkbox to enable defog The image quality is compromised in foggy or hazy environment and defog can be used to improve image clarity Antishake Check the checkbox to enable Antishake The system provides smooth video Electronic Image Stabilization after enabling anti shake The quality of the images is affected by the vibration intensity of the camera Note The Antishake functions is only applicable for PTZ model HC35WZ2R25 and HC35WZ5R30 Configuring OSD Go to Setup gt Camera Setup gt OSD The OSD page is displayed Time Enable it to display time information in live view image Video title Enable and enter video title to display video title in live view image for PTZ model only PTZ coordinates Enable to display PTZ coordinates when moving PTZ Position Set the OSD display position Font size Set the font size of OSD display Configuring Privacy Mask On this page you can block out sensitive view areas to address privacy concerns Go to Setup gt Camera Setup gt Privacy Mask To configure privacy masks 1 Click ADD MASK to add a new privacy mask window on the video screen
• Page 37 - English - : Honeywell 35 Series IP Cameras User Guide 2 Drag the corner of the rectangle to create a new masking window 3 Enter a name for the privacy mask and click SAVE to enable the setting Figure 21 Privacy Mask Note The object should be in the middle of the video screen and the setting size of privacy mask should be 1525 times of the object size Up to 45 privacy mask windows for IPCPTZ cameras can be configured on the same screen If you want to delete the privacy mask window click on the right side of privacy mask window name Click to go to the relate privacy mask position
• Page 38 - English - : CHAPTER Honeywell 35 Series IP Cameras User Guide 5 CONFIGURING NETWORK SETTINGS Configuring Network General Settings This section describes how to configure a wired network connection for the camera Go to Setup gt Network Setup gt General Settings Figure 22 Network General Settings Select IPv4IPv6 for IP protocol When IPv4IPv6 is enabled by default the network camera will listen to router advertisements and be assigned with a linklocal IPv4IPv6 address accordingly
• Page 39 - English - : Honeywell 35 Series IP Cameras User Guide DHCP Select this option to obtain an available dynamic IP address assigned by the DHCP server each time the camera is connected to the LAN Fixed IP Select this option to manually assign a static IP address to the camera IP address You can make use of Unified Tool in the software CD to easily set up the camera on LAN See Accessing the Camera on page 4 Enter the Static IP Subnet mask Default gateway and Primary DNS provided by your ISP or network administrator Subnet mask This is used to determine if the destination is in the same subnet The default value is 2552552550 Default gateway This is the gateway used to forward frames to destinations in a different subnet Invalid router setting will disable the transmission to destinations across different subnets Preferred DNS Server The primary domain name server that translates hostnames into IP addresses Alternate DNS Server Secondary domain name server that backups the Primary DNS MTU 12801500 Set the maximum value of network transmission data packets Configuring Streaming Protocols Go to Setup gt Network Setup gt Streaming Protocols Figure 23 Streaming ProtocolsHTTP To utilize HTTP authentication make sure that you have set a password for the camera first For more information see Configuring User Accounts Settings on page 56
• Page 40 - English - : Honeywell 35 Series IP Cameras User Guide Authentication User credentials are encrypted with MD5 algorithm which provide better protection against unauthorized accesses HTTP port By default the HTTP port is set to 80 It can also be assigned to another port number between 1025 and 65535 Figure 24 Streaming ProtocolsRTSP To utilize RTSP streaming authentication make sure that you have set a password for controlling the access to video stream first For more information see Configuring User Accounts Settings on page 56 Authentication Authentication provides better protection against unauthorized access If you want to use an RTSP player to access the camera you have to set the video mode to H264 or H265 and use the following RTSP URL command to request transmission of the streaming data Use rtspIP address PortliveCamera IDStreaming ID for pulling RTSP streaming Note IP address The device IP address Port RTSP port default is 554 Live Keep Live as default
• Page 41 - English - : Honeywell 35 Series IP Cameras User Guide Camera ID 1 Streaming ID 1 for Mainstream 2 for Sub stream 3 for 3rd stream For example Follow below step to stream out rtsp streaming 1 Launch an RTSP player 2 Choose File gt Open URL A URL dialog box will pop up 3 Type the below URL command in the text box for each stream Mainstream rtsp1921680108554live11 Sub stream rtsp1921680108554live12 Third stream rtsp1921680108554live13 4 The live video will be displayed in your player RTSP port RTP port for video RTCP port for video The RTP Realtime Transport Protocol is used to deliver video data to the clients By default the RTP port for video is set to 555 RTSP RealTime Streaming Protocol controls the delivery of streaming media By default the RTSP port number is set to 554 The RTCP Realtime Transport Control Protocol allows the camera to transmit the data by monitoring the Internet traffic volume By default the RTCP port for video is set to 556 The ports can be changed to values between 1025 and 65535 The RTP port must be an even number and the RTCP port is the RTP port number plus one and thus is always an odd number When the RTP port changes the RTCP port will change accordingly Multicast settings for streams Click to display the detailed configuration information Multicast group address Enter the Multicast group address Multicast video port The ports can be changed to values between 1025 and 65535 The default value is 25330 Multicast audio port The ports can be changed to values between 1025 and 65535 The default value is 25430 Multicast metadata port The ports can be changed to values between 1025 and 65535 The default value is 25530 Multicast TTL The multicast TTL Time To Live is the value that tells the router the range a packet can be forwarded The default value is 60 Note Multicast is enabled by default in camera
• Page 42 - English - : Honeywell 35 Series IP Cameras User Guide Configuring SMTP Settings If the Simple Mail Transfer Protocol SMTP function is enabled the device automatically sends JPG images and alarm information to specified email addresses when an alarm is generated Go to Setup gt Network Setup gt SMTP Figure 25 SMTP Settings SMTP server address IP address of the SMTP server SMTP server port Port number of the SMTP server
• Page 43 - English - : Honeywell 35 Series IP Cameras User Guide User name User name of the mailbox for sending emails Password Password of the mailbox for sending emails Sender email address1 Mailbox for sending emails Recipientemailaddress1 Email address of recipient 1 Recipientemailaddress2 Email address of recipient 2 Recipientemailaddress3 Email address of recipient 3 Recipientemailaddress4 Email address of recipient 4 Recipientemailaddress5 Email address of recipient 5 Transport mode Email encryption mode Set this parameter based on the encryption modes supported by the SMTP server Send interval The interval for sending ranges from 0 to 60 seconds The system will not immediately send the email when the alarm occurs When an alarm motion detection or other event occurs to activate an email the system sends one email within the interval that you have specified here This reduces the load on the email server when multiple emails are triggered simultaneously Configuring SNMP Settings Go to Setup gt Network Setup gt SNMP SNMP Simple Network Management Protocol is a protocol for collecting organizing and exchanging management information between managed devices on a network The SNMP consists of the following three key components Manager Networkmanagement station NMS a server which executes applications that monitor and control managed devices Agent A networkmanagement software module on a managed device which transfers the status of managed devices to the NMS Managed device A network node on a managed network For example routers switches bridges hubs computer hosts printers IP telephones network cameras web server and database Before configuring SNMP settings on the page enable your NMS first Enable SNMPv1 SNMPv2c Check to enable SNMPv1 SNMPv2c SNMPv1 and SNMPv2c use communities to establish trust between managers and agents Agents support three community names write community read community and trap Write community Name of write community The write community only can modify data Read community Name of read community The write community only can read data
• Page 44 - English - : Honeywell 35 Series IP Cameras User Guide Trap address IP address of the trap Trap port Management port of accepting message from trap Trap community community string of trap The trap community string allows the manager to receive asynchronous information from the agent Enable SNMPv3 Check to enable SNMPv3 which contains cryptographic security a higher security level SNMPv3 uses community strings but allows for secure authentication and communication between SNMP manager and agent Read security name Name of read security Write security name Name of write security Security level Security Level between SNMP manager and agent includes three levels Noauth No authentication and no encryption Auth Authentication but no encryption Priv Authentication and encryption Auth algorithm Authentication Algorithm includes MD5and SHA Auth password Authentication password Encry Algorithm Encryption Algorithm includes DES and AES Encry Password Encryption password SNMP Port Port of SNMP Configuring QoS Settings Go to Setup gt Network Setup gt QoS Quality of Service QoS is a network security mechanism It fixes problems with network delays and jams For network service the quality of service includes the transmission bandwidth delay and packet loss for example Through QoS you can guarantee the transmission bandwidth reduce the delay reduce the loss of data packets and enhance the transmission quality with packet prioritization To utilize QoS in a network environment the following requirements must be met All network switches and routers in the network must include support for QoS The network video devices used in the network must be QoSenabled
• Page 45 - English - : Honeywell 35 Series IP Cameras User Guide Configuring HTTPS Settings HTTPS Go to Setup gt Network Setup gt HTTPS gt HTTPS This section explains how to enable authentication and encrypted communication It helps protect streaming data transmission over the Internet on higher security level Figure 26 HTTPS Settings Note Honeywell strictly recommends using HTTPS only HTTP amp HTTPS Select it and the web browser can be accessed via HTTP or HTTPS HTTPS only Select it and the web browser can only be accessed via HTTPS with higher security level Upload Files Go to Setup gt Network Setup gt HTTPS gt UPLOAD FILES You can import the certificate from third party here
• Page 46 - English - : Honeywell 35 Series IP Cameras User Guide To import the certificate from third party 1 In the Certificate field click CHOOSE FILE to select a certificate file you have already applied from 3rd party or CA domain 2 In the Key field click CHOOSE FILE to select a certificate key you have already applied from 3rd party or CA domain 3 Click UPLOAD and reboot camera After the certificate file is uploaded successfully if you want to remove the certificate click REMOVE Supported certificate type HTTPS protocol Supported certificate file format cert format Supported Key format PEM format Configuring IEEE 8021x Settings Go to Setup gt Network Setup gt 8021x IEEE8021x is the access control and authentication protocol for local and metropolitan area networks It uses a portbased network access control protocol to restrict unauthorized user andor device access to the LAN The network devices intermediary switchaccess pointhub and RADIUS server must support and enable 8021x settings To configure IEEE 8021x settings 1 Before connecting the camera to the protected network with 8021x apply a digital certificate from a Certificate Authority ie your network administrator which can be validated by a RADIUS server 2 Connect the camera to a PC or notebook outside of the protected LAN Open the configuration page of the camera as shown below
• Page 47 - English - : Honeywell 35 Series IP Cameras User Guide Figure 27 IEEE 8021x Configurations EAPTLS Note Honeywell doesnt recommend enabling IEEE 8021x Select EAPTLS as the EAP method Enter your ID and password issued by the CA and then upload related certificates 3 When all settings are complete move the camera to the protected LAN by connecting it to an 8021x enabled switch The devices will then start the authentication automatically
• Page 48 - English - : CHAPTER Honeywell 35 Series IP Cameras User Guide 6 CONFIGURING VIDEO ANALYTICS Video Analytics provides the following features motion detection smart motion tampering intrusion multi loitering and people counter Video Analytics detects one or a group of the following objects Vehicle Human Motion Detection 1 Go to Setup gt Video Analytics gt Motion Detection Figure 28 Motion Detection 2 Check the Enable checkbox to enable motion detection 3 Configure the Alarm interval and Sensitivity 4 Configure the detection area Press and hold the left mouse button and drag in the video area to draw a
• Page 49 - English - : Honeywell 35 Series IP Cameras User Guide detection area Click ClEAR to delete a detection area 5 Select the Output channel 6 Check the check boxes to enable Alarm record and SMTP 7 Click SAVE Smart Motion Detection Smart Motion detection identifies one or more detection objects human pat vehicle in motion The applicable scenario includes motion of humans in a restricted area 1 Go to Setup gt Video Analytics gt Smart Motion Figure 29 Smart Motion 2 Check the Enable checkbox to enable smart motion detection 3 Configure the Sensitivity 4 Configure the detection area Press and hold the left mouse button and drag in the video area to draw a detection area Click CLEAR to delete a detection area 5 Select the Output channel
• Page 50 - English - : Honeywell 35 Series IP Cameras User Guide 6 Check the check boxes to enable Alarm record and SMTP 7 Click SAVE Tampering Detection Tampering detection identifies the camera tampering based on a set tampering sensitivity value Note All VA functions are disabled because camera is not on home position Click to go home position before setting Tampering 1 Go to Setup gt Video Analytics gt Tampering Figure 30 Tampering Detection 2 Check the Enable checkbox to enable tampering detection 3 Configure the Sensitivity 4 Configure the detection area Press and hold the left mouse button and drag in the video area to draw a detection area Click CLEAR to delete a detection area 5 Select the Output channel
• Page 51 - English - : Honeywell 35 Series IP Cameras User Guide 6 Check the check boxes to enable Alarm record and SMTP 7 Click SAVE Intrusion Detection Intrusion Detection can be used to detect objects entering or leaving a virtual area in the camera field of view The applicable scenarios of this feature can be Detects when a person enters a bank vault or school after the office hours Detects when a person leaves an emergency exit or fire escape or any place that is normally forbidden from access 1 Go to Setup gt Video Analytics gt Intrusion Figure 31 Intrusion Detection 2 Check the Enable checkbox to enable intrusion detection 3 Configure the Sensitivity 4 Configure the detection area Press and hold the left mouse button and drag in the video area to draw a detection area Click CLEAR to delete a detection area
• Page 52 - English - : Honeywell 35 Series IP Cameras User Guide 5 Select the Output channel 6 Check the check boxes to enable Alarm record and SMTP 7 Click SAVE Multi Loitering The Loitering detection can be used for a detection object or a group of detection objects lingering in an area for longer than a preset time threshold The applicable scenarios of this feature can be Detects when a person is loitering at a walkup of ATM lane Detects when a person is loitering in a hightheft area of a store or to prevent vandalism and breakins Detects when a person is loitering in an area that is normally not an access for visitors 1 Go to Setup gt Video Analytics gt Multi Loitering Figure 32 Multi Loitering 2 Check the Enable checkbox to enable multi loitering detection 3 Check the checkbox of Define Max people in the area 4 Configure Max number of people in the area 5 Configure Max allowed time in the area s 6 Configure the detection area Press and hold the left mouse button and drag in the video area to draw a detection area