OWNER’S MANUAL
732 South Racetrack Road, Henderson, NV 8 9015 | 1.800.777.8466 | info@vinotemp.com | www.vinotemp.com
A PROUD HERITAGE OF EXPERIENCE & QUALITY
DUAL-ZONE WINE &
BEVERAGE CENTER
EL-100WBC-TS
YOUR WINE COOLER
This unit can be used for storage and/or service. The unit has a glass door and soft interior
light that you can use to display your wine.
SERVING WINES
Storing wines at the proper temperature is important. To preserve them as long as possible
wine should be stored at approximately 55° Fahrenheit. However, the chart below suggests
the optimal drinking temperature for the different styles of wine.
SERVING BEVERAGES
Storing beverages at the proper temperature is important. To preserve them as long as
possible beverages should be stored at approximately 39° Fahrenheit. However, the chart
below suggests the optimal drinking temperature for the different styles of beverages.
°C
°F
Wine Style
°C
°F
Beverage Style
19
66
Armagnac, Brandy, Cognac
12
53
Water
18
64
Full Bodied Red Wines,
Shiraz
10
50
Black Ale
17
62
Tawny Port
8
46
Juice
15
59
Medium Bodied Red Wines
7
45
Sour Beers
14
57
Amontillado Sherry
7
45
Pale Ale
13
55
Light Bodied Red Wines
7
45
Dark Lagers
12
54
Full Bodied White Wines
6
43
Iced Coffee
11
52
Medium Bodied White
Wines
5
42
Premium Lagers
10
50
Rosé, Light Bodied White
Wines
4
40
Wheat Beers
9
48
Vintage Sparkling
3
38
Light, Pale Lagers
8
46
Fino Sherry
3
38
Coca-Cola
7
45
Non Vintage Sparkling
2
35
Dairy
2
PRODUCT REGISTRATION
Purchase Confirmation
With the information you provide, we can confirm the date of purchase for your product.
The confirmation is of benefit to you, especially if your original proof of purchase is lost.
Product Registration
Completing this product registration is the only way to guarantee you will be notified of substantive
issues that arise concerning your product.
Become a Member of the Vinotemp® Family
Complete this product registration with your e-mail address and receive special offers and updates
on new products via e-mail.
IMPORTANT:
Complete your product registration today!
Visit product and warranty registration at:
For more information on warranty service and repair, please refer to the appropriate section of
your product literature.
For additional information about Vinotemp product, visit www.vinotemp.com
or call toll-free 1-800-777-8466
Please also fill out the Questionnaire below for a chance
to receive a FREE GIFT.
For more information on Prop 65, go to:
https://www.vinotemp.com/extended-warranty/register-warranty
https://www.vinotemp.com/product-registration-form
https://www.vinotemp.com/prop65
3
GENERAL OPERATING INSTRUCTIONS
Remove all external and internal packaging from your appliance. Be sure that all parts have been
included before discarding any packaging materials. You may want to keep the box and packing
materials for use at a later date.
Upon receipt and inspection of unit, the supply cord must be replaced if it is damaged. Contact our
customer service at 1-800-777-8466 or info@vinotemp.com.
Let the unit rest UNPLUGGED for 24 hours once you have it placed in your home.
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
-Save these instructions-
To register your product, visit: http://www.vinotemp.com
Register your warranty within 10 days of receiving the unit.
Please be sure to retain your proof of purchase.
Protect Your Investment with an Extended Warranty!
Add a New Leaf extended warranty to your order, and have the security of knowing that if there should be a problem, even years in the
future, New Leaf will be there to assist! Usable for any Wine Cellar or other electronic device manufactured by Vinotemp. Add this
warranty to purchases made from vinotemp.com or other qualified venders. Warranty must be registered within the first 10 days from
original purchase.
Visit www.vinotemp.com to purchase.
4
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ..................................................................... 6
ELECTRICAL CONNECTION...................................................................................... 7
PARTS AND SPECIFICATIONS ................................................................................. 8
INSTALLATION ......................................................................................................... 10
OPERATING YOUR WINE COOLER ................................................................... 11-12
CARE AND MAINTENANCE ............................................................................... 13
TROUBLESHOOTING ............................................................................................... 14
TERMS OF SALE AND WARRANTY ........................................................................ 15
SERVICE & IMPORTANT NOTICE........................................................................... 23
5
IMPORTANT SAFETY INSTRUCTIONS
•
Do not operate this or any other appliance with a damaged cord.
•
Do not operate if housing is removed or damaged.
•
Exercise caution and use reasonable supervision when appliance is used near children. Never allow children to
operate, play with or crawl inside the appliance. Keep packing materials away from children.
•
Before performing any maintenance or cleaning, ensure that the unit is unplugged or that the power line is
disconnected.
•
Do not clean appliance with flammable fluids. Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance. The fumes can create a fire hazard or explosion.
•
Exercise caution when moving and installing the unit. The cooler is heavy and may require two or more people
when moving the unit to prevent strain or injury.
•
To ensure proper ventilation for your appliance, the front of the unit must be completely unobstructed. Choose a
well-ventilated area with temperatures above 41°F and below 100°F.
•
Locate the unit away from direct sunlight and sources of heat (stove, heater, radiator, etc .). This unit is intended
for indoor use only and must be installed in an area protected from the elements.
•
Place the appliance on a solid, level surface.
•
Do not attempt to repair or replace any part of your appliance unless it is specifically recommended in this
manual. All other servicing should be referred to a qualified technician.
•
Connect to properly polarized outlets only. It is recommended that a separate circuit, serving only your appliance
be provided. Use receptacles that cannot be turned off by a switch or pull chain. Be sure that the plug is fully
inserted into the receptacle.
•
To protect against electric shock, do not immerse appliance, plug or cord in water or other liquids. Avoid locating
the unit in moist areas.
•
This appliance is designed to be built-in (fully recessed) or freestanding.
•
Do not use this appliance for other than its intended purpose. For indoor, household use only.
•
Do not operate the unit with wet hands, while standing on a wet surface or while standing in water.
•
Do not use solvent-based cleaning agents or abrasives on the interior of the cooler. These cleaners may
damage or discolor the interior.
•
Keep fingers out of pinch point areas and be careful when closing doors if children are around.
•
This appliance is designed for storing and cooling wines. Do not store perishable food or medical products within
the unit. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
•
When disposing of refrigerated appliances, special handling is often required. It is the consumer’s responsibility
to comply with federal and local regulations when disposing of this product.
•
Do not slide your wine cooler into place.
•
The instructions concerning persons (including children) with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge and children playing with the appliance are not required.
•
WARNING: Risk of child entrapment and suffocation. Before you throw away this or an old unit, take off the
door. Leave the shelves in place, so that children may not easily climb inside.
CAUTION: Flammable refrigerant used! When handling, moving and using the refrigerator, make sure to avoid
either damaging the refrigerant tubing, or increasing the risk of a leak.
6
ELECTRICAL CONNECTION
For your protection, this unit is equipped with a 3-conductor cord set that has a molded 3-prong
grounding-type plug, and should be used in combination with a properly connected grounding-type
outlet.
•
Do not under any circumstances cut or remove the third ground prong from the power cord
supplied. For personal safety, this appliance must be properly grounded.
•
The cord should be secured behind the unit and not left exposed or dangling to prevent
accidental injury.
•
A standard electrical supply (115V AC only, 60Hz, 15A), properly grounded in accordance with
the National Electrical Code and local codes and ordinances, is required.
•
Never unplug the unit by pulling the power cord. To disconnect the appliance, always grip the
plug firmly and pull straight out from the wall outlet. When moving the unit, be careful not to
damage the power cord.
•
The unit should always be plugged into its own individual electrical outlet with a voltage rating
that matches the rating label on the unit.
Extension Cord
CAUTION:
It is strongly
recommended that you do not use
an adapter or an extension cord
with this unit.
7
PARTS AND SPECIFICATIONS
*Note: The upper zone of this cooler is designed to store approx. 98 standard Bordeaux 750
ml bottles. The lower zone can store approximately 200 12 oz cans or other foods. Storing
large and/or oddly shaped bottles or cans (including champagne and sparkling wine bottles)
will decrease the capacity of your wine cooler.
Model
EL-100WBC-TS
Voltage
AC 115V
Frequency
60HZ
Ambient Temp Range
41-100°F / Humidity 45~90%
Control Temp Range
Upper Zone: 39-65°F
Lower Zone: 39-65°F
Refrigerant
R600a / 1.69 oz.
Power Consumption
1.69kWh / 24h
Input Power
150W
Net Weight
256 lbs.
Gross Weight
276 lbs.
Dimensions (W x D x H)
24 in x 27 in x 73.6 in
Boxed Dimensions (W x D x H)
26 in x 29 in x 75.6 in
8
VINOTEMP EL-100WBC-TS DUAL-ZONE WINE & BEVERAGE
COOLER
BOTTLE CAPACITY
You may adjust the shelves of your wine cooler to accommodate more or less
bottles.
*Note: The upper zone of this cooler is designed to store approx. 98 standard
Bordeaux 750 ml bottles. The lower zone can store approximately 200 12 oz cans
or other foods. Storing large and/or oddly shaped bottles or cans (including
champagne and sparkling wine bottles) will decrease the capacity of your wine
cooler.
INSTALLATION
Remove all packing material before using your wine cooler.
Check to be sure you have all of the parts and an owner’s manual.
IMPORTANT: Before connecting the unit to a power source, let it stand upright for approximately 24 hours.
This will reduce the possibility of a malfunction in the cooling system from handling during transportation.
Clean the interior surface with lukewarm water and a soft cloth.
Place the wine cooler on a flat, dry surface that is strong enough to support it when it is fully loaded.
To level the wine cooler, adjust the front leveling legs at the bottom of the wine cooler.
This unit is designed for freestanding or built-in installation but indoor use only. Position the unit in a dry and
ventilated place. Avoid placing the wine cooler near any source of heat or moisture, or in direct sunlight. Do
NOT install the unit in a location with an ambient temperature that will fall below 41°F.
For built-in installation, leave ¼” (6.35mm) space on each side and at the top of the wine cooler to ensure
proper air circulation to cool the compressor and condenser. Also, be sure to not obstruct the front exhaust
vent with any objects as this may affect the unit from performing properly.
For freestanding installation, leave a minimum of 10-12 inches (25.4-30.4 cm) clearance on each side, 6
inches (15.2 cm) clearance at the back side, and unlimited clearance at the top of the wine cooler are
suggested to ensure proper air circulation to cool the compressor and condenser. Do not place underneath
a table, countertop, or anything of the sort as this will not allow for proper air circulation.
For best performance, it is recommended that you install the appliance in a location with an ambient
temperature between 41°F - 100°F. If the ambient temperature is above or below recommended temperatures,
the performance of the unit may be affected.
Do not plug unit into the same outlet as a refrigerator or microwave.
Do not place heavy articles on the top of the cellar.
Do not slide the unit into place.
Plug the wine cooler into an exclusive, properly installed-grounded wall outlet.
INSTALLATION OF THE HANDLE
• This wine cellar includes a stainless steel
handle that is not required to operate this
unit. To install the handle please follow the
instructions below: Pull away the door gasket in
the area where the handle is to be installed – you
can see two designated holes for handle installation.
The gasket is easily displaced by hand, no tools are
necessary.
• Install the handle tightly as shown below with the
two screws, lock washers and flat washers provided.
(NO NOT over tighten as this will cause damage to
the handle assembly and stainless steel surface of
glass door).
• Replace the door gasket to its original position.
9
INSTALLING THE CHARCOAL FILTER
To install the charcoal filter, please follow the instructions below:
• Replace the door gasket to its original position.
• The back of the filter has a 3M glue tape which you can affix to the
shelf or the inside of the unit.
OPERATING YOUR WINE COOLER
The unit should be placed in a position where the ambient temperature is between 41 - 100°F and the humidity level
is between 45 -90%. If the position is above or below this range, the performance of the unit may be affected. For
example, placing your unit in extreme cold or hot conditions may cause interior temperature to fluctuate.
NOTE:
• When you use the unit for the first time or restart the unit after having been shut off for a long time, there
could be a few degrees variance between the temperature you select and the one indicated on the LED
readout. This is normal and it is due to the length of the activation time. Once the cooler is running for a few
hours everything will be back to normal.
• If the unit is unplugged, power lost, or turned off, you must wait 3 to 5 minutes before restarting the unit. If
you attempt to restart before this time delay, the fridge will not start.
The controls of your wine & beverage center:
A. Light
To control the inner light, turn on/off.
Press the light key once-- the blue LED light on the top will go on, press again, for it to turn off.
B. Selector
Select the temperature display setting in Fahrenheit or Celsius.
C. Set temperature
Press this button, press"+""-" key to set temperature. To view the "set "temperature at any time, press the key. The
"set" temperature will temporarily "flash" in the LED display for 5 seconds.
D. The indicator for the upper chamber.
E. Display temperature for the upper chamber.
F. Display temperature for the lower chamber.
G. The indicator for the lower chamber.
H. Up
Used to raise the set temperature by 1°C or 1°F.
I. Down
Used to lower the set temperature by 1°C or 1°F.
J. Power
To control the appliance, turn on/off. To turn on the appliance, press the power key and hold for 1 second. Press the
power key again and wait 5 seconds, the right display will count down to power off.
STORING WINE
Note: The upper zone of this cooler is designed to store approx. 98 standard Bordeaux 750 ml bottles. The
Lower zone can store approximately 200, 12 oz cans or other foods. Storing large and/or oddly shaped
bottles or cans (including champagne and sparkling wine bottles) will decrease the capacity of your wine
cooler.
• When adding a bottle to the wine cooler, make sure there is no contact with the back interior of the
cooler.
• Make sure that no bottles are placed directly onto the electronic board of the control panel. Always
place bottles on the shelves only.
• To avoid damage to the shelves and ensure the cooler maintains a consistent temperature, do not
overfill the wine cooler.
SHELVES
• To prevent damaging the door gasket, make sure the door is fully open when pulling shelves out of
the rail compartment.
• For easy access to the stored bottles, pull the shelves out approximately 1/3 of the way. The shelves
are designed with an emergency stop to prevent them from being pulled out too far when loaded.
• All shelves are adjustable. The shelves have been designed to adjust to a range of heights.
DOOR LOCK
This wine cooler comes with a lock and key combination. The keys are located the plastic bag containing
the Owner’s Manual. To unlock the door, insert the key into the lock and turn it counter-clockwise. To lock
the door, insert the key and turn clockwise, make sure that the metal pin is fully engaged.
DEFROSTING
The wine cooler defrosts automatically. The evaporator behind the rear wall of the unit automatically
defrosts and the condensate collects in the drainage channel behind the rear of the wall of the unit, and
flows through the drainage hole into the drip tray by the compressor, where it evaporates.
12
CARE AND MAINTENANCE
CLEANING YOUR WINE COOLER
• Turn off the power, unplug the appliance, and remove all items including shelves.
• Wash the inside surfaces with a warm water and baking soda solution. The solution should be about 2
tablespoons of baking soda to a quart of water.
• Wash the shelves with a mild detergent solution.
• Wring excess water out of the sponge or cloth before cleaning control panels or any electrical parts.
• Wash the outside cabinet with warm water and mild liquid detergent. Rinse well and wipe dry with a clean
soft cloth.
IMPORTANT: Always unplug the unit before cleaning or performing maintenance. Never use harsh cleansers or
scouring pads to clean any part of the unit.
POWER FAILURE
Most power failures are corrected within a few hours and should not affect the temperature of your appliance. If the
power is off for an extended period of time, proper steps should be taken to protect your contents.
INACTIVITY
If the unit will not be used for a period of less than three weeks, leave the cooler operating. If the period of inactivity
is several months, remove all items and turn the unit off. Clean and dry the interior thoroughly. Leave the door open
slightly to prevent any possible moisture build-up.
MOVING YOUR WINE COOLER
• Always unplug the wine cooler before moving.
• Always remove all wine bottles before moving the wine cooler.
• Securely tape down any loose items, such as shelves, inside the unit.
• Turn the adjustable leg up to the base to avoid damage.
• Tape the door shut.
• Ensure that the unit stays securely in the upright position during transportation.
• Protect the outside of the appliance with a blanket or similar item.
ENERGY SAVING TIPS
• The unit should be located in the coolest area of the room away from heat sources or direct sunlight.
• Ensure that the unit has proper allowances on all sides for proper ventilation. Never cover any air vents.
• Only open the cooler door for as long as necessary. Frequent opening of the door will affect internal temperature.
13
PROBLEMS WITH YOUR WINE COOLER
You can solve many common wine cellar problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before contacting Vinotemp at Info@Vinotemp.com.
TROUBLESHOOTING
Symptoms
Possible Causes
Wine cooler does not
operate
• Make sure unit is plugged into an electrical outlet.
• Check if unit is turned off.
• Check for tripped circuit breaker or blown fuse.
Wine cooler is not cold
enough
• Check the temperature control setting.
• External environment or ambient temperature may require a higher
setting.
• Check if door does not close completely or is open too often.
• Check if door gasket does not seal properly.
Wine cooler turns on and
off frequently
• The room temperature may be hotter than normal.
• Check if door does not close completely or is open too often.
• Check if door gasket does not seal properly.
• Check if the temperate control is set correctly.
Wine cooler light does not
work
• Make sure unit is properly plugged in.
• Check for a tripped circuit breaker or blown fuse.
• Check if the light switch is OFF.
Wine cooler makes too
much noise or vibrates
• Make sure the unit is level.
• The rattling noise may come from the flow of the refrigerant. This is
normal.
• As each cycle ends, you may hear gurgling sounds caused by the flow
of refrigerant in the unit. This is normal.
• Contraction and expansion of the inside walls may cause popping and
crackling noises.
Wine cooler door will not
close properly
• Make sure the unit is level.
• The door was reversed and was not properly installed.
• The gasket is dirty.
• The shelves are out of position.
14
Terms of Sale
Cancellation or Fees Terms:
Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not responsible for the
carrier’s missed/Non delivery for any reason. Delivery is curbside. Optional upgrades in delivery
service is an additional fee. If upgraded delivery service cannot be performed properly, Purchaser
agrees to accept delivery curbside and the difference in upgraded cost will not be refunded. If item
with free shipping/freight is canceled in transit, a charge of 25% of the price of the unit/s plus freight
costs both ways will be charged. All damages must be noted at time of delivery on BOL and Seller
to be notified within 48 hours of delivery of such damage. Purchaser acknowledges if cancelation is
authorized by Seller, a 35% restocking fee and freight both ways will be charged. No cancelation or
refund on made-to- order products. If an order has been placed and production has not started,
cancellation fee of 15% of total amount will be charged. Cancelled orders paid by Credit Card will
have an additional fee of 3% deducted from the total refund. Once your order has shipped, the
shipping address cannot be changed. Refurbished units are sold as is. Purchaser assumes risks to
the quality and performance of goods and assumes the costs of all necessary service or repair not
covered herein.
Defective Return and Exchanges:
Prior diagnosis and troubleshooting by Vinotemp Technical Service Team is required for
a defective product exchange to occur, should all other repair remedies fail.
All defective return exchanges require a Return Authorization Number (RA) assigned by Vinotemp.
Any unauthorized defective return to Vinotemp will be rejected at the time of attempted
delivery. Return freight costs for defective product is covered by Vinotemp within the first 90 days
from date of sale. For defective Return Authorizations issued after the 90th day from date of sale,
the purchaser assumes responsibility for any related freight costs within the product warranty term.
Purchaser responsible for any/all boxes, packaging materials, etc., to ensure return product is
packaged correctly and fit for transit. Vinotemp is not liable for damages resulting from improper
packaging or shipper mishandling. Vinotemp is authorized to reject any
authorized defective returned product that arrives damaged.
Initials ________________ Accept Terms & Conditions Date ________________
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from
Seller (“Purchaser”) hereby fully agrees to the following terms and conditions of the sale:
Shipping/Delivery fees are the responsibility of the Purchaser whether freight prepaid or freight
collect. Seller assumes responsibility for the goods sold to the Purchaser until the goods have
reached Purchaser’s delivery address (FOB Destination) and the delivery receipt is signed clear.
Seller is not responsible for the carrier’s late delivery, missed delivery, unpaved roads, remote
locations, stairs, elevators, narrow door openings and other such issues in attempting to fit or
deliver the goods into the Purchaser’s location. Delivery to remote locations may require additional
fees. Remote location may be defined at the discretion of the carrier as more or less than 50 miles
15
from the nearest major city. Purchaser assumes all responsibility for additional costs related to
freight such as access, measurement, installation, hookup, wiring, moving and storage of the goods,
flight of stairs, carrier’s inability to safely and/or adequately deliver, inability to use the building
elevator to lift the goods, narrow openings, along with any additional costs to deliver or redeliver the
product properly. Make sure to review access to the property and size of the product ordered. The
transportation of all goods is subject to the terms and conditions which the carrier imposes on
Purchaser. Installation is the responsibility of the Purchaser. If white glove delivery was ordered and
cannot be performed properly, or access is hindered in any way, Purchaser agrees to accept
delivery curbside (delivery service cannot be refunded). If Purchaser will-calls or pays for their own
freight responsibility transfers to the Purchaser when the Purchaser or Purchasers freight company
picks up the unit from Seller. Freight quoted are either curbside, threshold or white glove. Standard
white glove delivery is main floor, easy access and NO STAIRS, Doors, aligned feet attached (if
necessary) and removal of packaging, additional fees for additional requests. Each service has a
different rate and will require additional fees. If freight is not charged (Free Shipping or Freight
Included) and the order is cancelled after shipping, a freight charge of 25% of the cost of the unit,
each direction will be charged. Item swap outs are arranged as curbside delivery and pickup unless
noted otherwise. There is no white glove service for returns. Approved returns must have original
and/or proper packaging. Swap-outs (Delivery and Pick up are at the same time) Original unit must
be packed and ready for carrier pick up at time of delivery of new unit. Packaging of old unit must be
adequate for shipping, not oversized or on a pallet if unit was not originally delivered on a pallet.
Carrier will not drop off new unit if the original unit is not ready. If the carrier has to make a second
attempt, customer will be subject to additional charges for the attempted delivery and for any
packaging issues. Deliveries include ONE attempt by the shipping company to deliver the product to
the consumer. If for any reason the customer is unavailable to accept the order and the product is
undeliverable under any circumstances, the customer will be responsible for any extra shipping and
handling charges. We are a manufacturer not a shipping company, deliveries are done by a 3rd
party service. Email us at [email protected] for a quote or any additional information. Freight
discussed is Continental USA (excluding Alaska, Puerto Rico, Hawaii), cost is additional please
email info@vinotemp.com for a quote.
If you use a service repair company without approval or parts not supplied by Vinotemp and your
unit under warranty fails to work, we will repair your item provided you ship your unit prepaid to and
from our facility in Henderson. Vinotemp is not responsible for install or removal costs or
unauthorized repairs. If the repair or unauthorized part damaged the unit, we will provide customer a
cost to repair that damage.
California Proposition 65 Warning: The products sold on this ecommerce website and to the
public may contain chemicals and other substances known to the State of California to cause
cancer and birth defects and other reproductive harm.
Totes made of vinyl, imitation leather, and/or leather material contain lead and/or other substances
that are known to the State of California to cause cancer, birth defects and other reproductive harm.
Microfiber “Plastic microfiber” means a small synthetic particle that is fibrous in shape, less than 5
millimeters in length, and is released into water through the regular washing of textiles made from
synthetic material.
16
Composite wood: May contain formaldehyde.
Galvanized metal and some of its constituents contain lead and/or other substances that are known
to the State of California to cause cancer, birth defects and other reproductive harm.
Products made of vinyl contain lead, Diethyl Hexyl Phthalate (DEHP), and/or other substances that
are known to the State of California to cause cancer, birth defects and other reproductive harm.
Acrylic may contain Acrylic Acid and/or other substances that are known to the State of California to
cause cancer, birth defects, and other reproductive harm.
Appliances may contain tin or lead in either the paint or the controllers, and/or other substances that
are known to the State of California to cause cancer, birth defects, and other reproductive harm.
Our barware items may contain plastic, acrylic, enamel, crystal, metal and/or other substances that
are known to the State of California to cause cancer, birth defects, and other reproductive harm.
Appliances may contain Tin, Lead or Nickel
Damage: All damages must be noted at time of delivery. If a bill is signed that there is no damage,
buyer accepts delivery as free and clear. Any claim for damages of the goods, when FOB
Destination, that incurred during shipment by the carrier are insured and handled directly with the
carrier by the Seller if noted on the receipt and notified within 48 hours of delivery. OPEN AND
INSPECT YOUR DELIVERY. When FOB Destination, if the item is damaged by the freight
company, and Purchaser cancels rather than accepts a replacement, the order can be cancelled by
paying for freight costs both ways and a 35% restocking fee for stocked items. No cancellation or
refunds on custom/made or made to order products. When shipped 3rd Party (FOB Warehouse),
Purchaser assumes all responsibility for delivery, payment of freight and freight claims for damages
during shipment. Manufacture defects will be handled directly with Seller, subject to the limited
warranty below.
Fees: All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the
goods under any circumstance. If Seller agrees in writing to take back stocked goods, there will be a
restocking/service fee that is 35% of the purchase price of the goods and freight both ways (product
must be new, unused, and in original packaging). If Purchaser returns goods claiming that the
goods are defective and goods are found to be in working condition by the Seller, Purchaser is
liable for the cost of freight both ways plus and a service fee that is 35% of the purchase price of the
goods. Built to Order and Custom products are nonreturnable, nonrefundable. Purchaser must
notify Seller of nonconforming goods within 48 hours of receipt, after which time all goods are
deemed accepted by the Purchaser. If an order has been placed and production has not started,
cancellation of your order will be a 15% charge. If Purchaser tenders payment with a check that has
insufficient funds (NSF), a collection fee plus NSF fee of $50 will be added to the invoice, which
Purchaser agrees to pay promptly. If Purchaser puts a stop payment on a check or credit card for
any reason, Purchaser agrees to pay for all costs associated with the Seller’s collection or litigation
of such a claim, including, without limitation, general and special damages, court costs and
attorneys’ fees. Finance charges begin the date of invoice. Title to the goods reverts back to the
Seller in the case of nonpayment of goods or services. All fees and costs to retrieve the product,
cost of freight, legal costs, collection fees and court fees, credit card fees and interest rate of 18%
(annual rate) will be the responsibility of the Purchaser. In a credit card dispute, Purchaser assumes
and must immediately pay any “credit card arbitration” fees and chargeback fees which the credit
17
card companies charge at the time of the chargeback. Cancelled orders using a Credit Card will
have an additional fee of 3% deducted from the refund.
Any disputes not resolved within 30 days from the invoice date will be reported to credit reporting
agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and
workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 1
(year) year; cabinetry and labor (uninstalled) for a period of 12 (twelve) Months (Model numbers
“Vino” and “Custom”.
Metal cabinet units (appliances) (compressor) (made in China and Denmark)(Model numbers start
with EL, VT, IL, or EP: parts and labor for cooling system and cabinetry for a period of 12 (twelve)
months.
Thermoelectric Units: 90 (ninety) days (including Wine and Beverage Coolers, Beer Dispensers,
Humidor, Portofino Wood Cellars, and Refrigerators). (Models start with EL, VT, IL or EP).
WineMate and Cellar Tec (WM, Wine Mate or CT)(Wine Cooling Units) Split and Ducted Systems
and other installed cooling units are parts only for 1 year, no labor. Self Contained WineMate
Cooling Systems are 1 year parts, 1 year labor. Removal and reinstallation of cooling units is not
included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of
sale.
Brama: 1 year warranty from date of purchase.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90
days from your dated invoice and 30 days for thermoelectric units (parts for function only, not
cosmetic defects). These units are refurbished and sold as is; Purchaser assumes risks to the
quality and performance of goods and assumes the costs of all necessary service or repair not
covered herein. Extended warranties via New Leaf may not be purchased on Non-New Units.
Delivery is curbside. Upgrades in delivery will require an additional fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on grill
accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs: Warranty on in-house repairs: 90 days parts and labor for compressor; 30 days
parts and labor for Thermoelectric; Customer is required to put down a labor deposit of $75 for
Thermoelectric units; $150 for compressor based Wine Coolers and $195 for WineMate units which
will be kept if a unit is found to be in good working condition. Customer is responsible for freight
costs to us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is to ship
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us back the part; upon inspection, if defective, VT will send replacement part at no charge. If a
purchaser claims a product is “defective” with regards to refrigeration, Purchaser must obtain a
letter from a qualified refrigeration technician at the Purchaser’s cost to verify that the unit was
installed properly, with proper ventilation and the unit is truly malfunctioning due to a manufacturing
defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive remedy
is limited at Seller’s option to repair or replace defective part[s] with either new or reconditioned
part[s]. Purchaser is responsible for shipping the unit prepaid to a designated facility and Seller will
pay return shipping charges in the continental United States for items repaired under warranty
within 12 (twelve) months from date of sale. The returned unit must be packaged correctly, with
enough protection to ensure the unit is not further damaged. Oversized or lack of packaging is not
permitted and will be refused. Replacement or exchanged units will be returned to Purchaser
through curbside delivery only. Any redelivery fees are the Purchasers responsibility. Since the
natural variation in texture, density, grain, color, tone, and shade of wood is unavoidable; Seller
does not guarantee the texture, color, tone, or shade of the wood: nor does seller guarantee the
colorfastness of wood or against peeling, chipping, cracking, or scratching. Note: Unfinished wood
is subject to warping; all wood surfaces must be sealed before placing cellar into service. Make sure
doors are aligned by reviewing the owner’s manual. Improper repair or placement of the unit will
void the warranty. Any third party repair facility must be preapproved in writing by Seller, before
providing replacement parts under warranty. Change Orders: Custom units already in production
that require a change will be subject to a change order fee.
Storage Fees: When having an item serviced by a Vinotemp service technician at the Vinotemp
facility, Purchaser agrees to pick up their repaired item or make arrangements for return shipping
within a 30 day period once they have been notified by Vinotemp through phone call, email, or letter
that their unit is ready for pick up. If the item remains in the Vinotemp warehouse after 30 days but
no longer than 60 days, the Purchaser will incur additional storage fees of 2%. After 60 days in
storage, the item will become property of Vinotemp. For custom units with deposits: If product is not
picked up or shipped within 60 days of completion, Purchaser deposit is forfeited and product
becomes the property of Vinotemp. Warranty period is from the date of sale (not from shipping,
delivery, nor installation). All completed cabinetry, racking, or other custom work must be picked up
or shipped within a period of 14 days after Vinotemp has notified the Purchaser by phone call,
email, or letter. Any completed cabinetry, racking, or other custom work stored longer than 14 days
will incur an additional monthly storage fee. After 60 days, the product will become property of
Vinotemp.
This Limited Warranty does not cover damage due to such things as accident, misuse, abuse,
mishandling, neglect, acts of God, fires, earthquakes, floods, high winds, government, war, riot or
labor trouble, strikes, lockouts, delay of carrier, unauthorized repair, or any other cause beyond the
control of the Seller, whether similar or dissimilar to the foregoing. Seller is not responsible for any
damages caused to Purchaser's property resulting from the goods. This limited warranty applies
only inside the Continental US (Alaska, Puerto Rico, Hawaii and other territories/countries are not
warranted). Purchaser understands and acknowledges that the goods sold here are wine cellars,
cigar humidors, and/or other similar units which house wine or cigars or other items. Purchaser
assumes all risk of using these units, including risk of spoilage, humidity variations, temperature
variations, leaks, fire, water damage, mold, mildew, dryness and similar and any other perils that
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might occur. Seller is not responsible for incidental or consequential damages, and there are no
warranties, expressed or implied, which extend beyond the Limited Warranty described above.
Warranty and liability are nontransferable. The implied warranties of merchantability and of fitness
for a particular purpose are hereby expressly disclaimed. Some states do not allow the exclusion of
incidental or consequential damages, or a waiver of the implied warranties of fitness and/or
merchantability, so the above limitations may not apply to you. This warranty gives you specific
legal rights and you may also have other rights which vary from state to state. Seller disclaims any
indemnification for claims of infringement of any intellectual property of protectable nature. In the
event of any dispute between Seller and Purchaser arising out of or relating to these terms and
conditions or to the goods sold generally, Purchaser must first file a written claim with Seller within
ten days of the occurrence giving rise to the claim and wait an additional thirty days for a response
before initiating any legal action. The sale and all terms are subject to Nevada law. Any legal
proceeding arising out of or relating to these terms and conditions or to the goods sold Purchaser
shall bring, solely and exclusively in Clark County. In no event may Purchaser initiate any legal
proceeding more than six months after the occurrence of the event giving rise to the dispute. Seller
may make nonpayment claims until debt is paid in full. Any dispute or claim relating in any way to
these to the Terms and Conditions, the Website, or any products or services sold or distributed by
or through this Website, store, or catalog will be resolved by binding arbitration, rather than in court,
except that you may assert claims in small claims court if your claims qualify. The Federal
Arbitration Act and federal arbitration law apply to the Terms and Conditions. We each agree that
any dispute resolution proceedings will be conducted only on an individual basis and not in a class,
consolidated or representative action. If for any reason a claim proceeds in court rather than in
arbitration we each waive any right to a jury trial. Both parties agree to bring suit in court to enjoin
infringement or other misuse of intellectual property rights.
The above terms and conditions are the only ones governing this transaction and Seller makes no
oral representations of any kind. These Terms and Conditions can only be modified in writing,
signed by both Purchaser and Seller.
SPECIFIC WARRANTY BELOW for SCRATCH & DENT/OPEN BOX/ REFURBISHED/FLOOR
MODELS/ CLOSEOUTS, OVERSTOCK: TERMS AND CONDITIONS OF SALE
Vinotemp (and its brands Element, Wine Mate, Cellar Tec, Apex Wine Racks, Epicureanist Il
Romanzo, Brama(“Seller”) and the person of the entity that acquires these goods from Seller
(“Purchaser”) hereby fully aggress to the following terms and conditions of the sale:
1. Freight: Vinotemp is not a freight, moving or installation company, if Freight is arranged for the
Buyer, the Seller assumes no responsibility for the goods sold to the Purchaser once the goods
have left the Seller’s premises, including, but not limited to, late delivery by the moving carrier, or for
events caused by any difficulty carrier incurs in attempting to fit the goods into the Purchaser’s place
of business or residence due to the size of the goods or otherwise, such as the disassembly and
reassembly of the goods. Purchaser assumes all responsibility for delivery, payment of freight, extra
fees, access, measurement, installation, hook-up, moving and storage of the goods. The
transportation of all goods is subject to the terms and conditions which the moving carrier imposes
on Purchaser including, but not limited to, additional charges imposed per flight of stairs, and/or
additional charges resulting from the carrier’s inability to safely and/or adequately use the building
elevator to lift the goods to an upper floor. Any claim for damages incurred during shipment by the
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carrier of the goods are insured and handled directly with the carrier and must be noted at time of
delivery.
2. All sales are final, and unless authorized in writing by the Seller, Purchaser is not entitled to
return goods, under any circumstances. If Purchaser refuses to accept goods, the Purchaser is
liable for the return and cost of freight both directions and a restocking/service fee that is 35% of the
purchase price of the goods. Purchaser must notify Seller of non-conforming goods within four days
of delivery, after which time all goods are deemed accepted.
3. If Purchaser tenders payment with a check that has insufficient funds (NSF), or stops payment on
a check or credit card for any reason, Purchaser agrees to pay for all costs associated with the
Seller’s connection or litigation of such a claim, including without limitation extra damages, court
costs, collection fees and attorney’s fees. Finance charges begin the date of invoice. Collection fees
plus NSF fee of $50 will be added to your invoice, which you agree to promptly pay. Title to the
goods does not pass until payment is received in full by Seller and Seller retains a security interest
in the goods until they are paid for in full. If the credit card dispute goes to arbitration, Buyer agrees
to pay for credit card arbitration fees.
4. LIMITED WARRANTY on Non-New Units (Scratch & Dent/Refurbished and Floor Models):
warranty for compressor units is 90 days from your dated invoice and 30 days for thermoelectric
units (parts for function only, not cosmetic defects). These units are refurbished and sold as is;
Purchaser assumes risks to the quality and performance of goods and assumes the costs of all
necessary service or repair not covered herein. Wine Accessories, Racking Systems and other
items not mentioned are not warranted. There is no warranty on parts purchased separately.
Removal and re-installation of unit is not included in warranted labor. Purchaser’s exclusive remedy
is limited, at Seller’s option; to repair or replace defective part[s] with either new or factory
reconditioned part[s]. Purchaser is responsible for shipping the unit pre-paid to designated facility
and Seller will pay return shipping charges in the continental United States for items repaired under
warranty. Since the natural variation in texture, density, grain, color, tone and shade of wood is
unavoidable; Seller does not guarantee the texture, color, tone or shade of the wood: nor does
seller guarantee the colorfastness of wood or against peeling, chipping, cracking or scratching.
Note: Unfinished wood is subject to warping; all wood surfaces must be sealed before placing cellar
into service. Improper placement of the unit will void the warranty. By Vinotemp in writing, any 3rd
party repair facility must be pre-approved before providing parts free of charge.
5. Freight: If As-Is unit is shipped including freight and delivery is denied, customer is responsible
for freight to and from buyer. Other costs Buyer is responsible for is storage, repackaging, and
attempted delivery fees.
6. Vinotemp does not cover damage due to such things as accident, misuse, abuse, mishandling,
neglect, acts of God, fires, earthquakes, floods, high winds, government, war, riot or labor trouble,
strikes, lockouts, delay of carrier, unauthorized repair, or any other cause beyond the control of the
Seller, whether similar or dissimilar to the foregoing. Seller is not responsible for any damages
caused to Purchaser's property resulting from the good. This limited warranty applies only inside the
Continental US. (Alaska, Puerto Rico and Hawaii are not warranted.)
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7. Purchaser understands and acknowledges that the goods sold here are wine coolers, appliances,
cigar humidors, and/or other similar units which may house wine or cigars or other consumables.
Purchaser assumes all risk of using these units, including risk of spoilage, humidity variations,
temperature variations, leaks, fire, water damage, mold, mildew, dryness and similar perils that
might occur.
8. UNLESS OTHERWISE PROVIDED BY APPLICABLE LAW, SELLER IS NOT RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THERE ARE NO WARRANTIES,
EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF; WARRANTY AND LIABILITY ARE NON-TRANSFERABLE. THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE ARE
HEREBY EXPRESSLY DISCLAIMED. SELLER DISCLAIMS ANY INDEMNIFICATION FOR
CLAIMS OF INFRINGEMENT OF ANY INTELLECTUAL PROPERTY OF PROTECTABLE
NATURE.
9. In the event of any dispute between Seller and Purchaser arising out of or relating to these terms
and conditions or to the goods sold generally, Purchaser must first file a written claim with Seller
within thirty days of the occurrence giving arise to the claim and wait an additional thirty days for a
response before initiating any legal action. Any legal proceeding arising out of or relating to these
terms and conditions or to the goods sold generally shall be brought solely in Clark County. The
prevailing party in any such proceeding is entitled to its attorney’s fees and costs. In no event may
Purchaser initiate any legal proceeding more than six months after the occurrence of the event
giving rise to the dispute.
10. Delivery is curbside. Upgrades in delivery will require an additional fee.
The above terms and conditions are the only ones governing this transaction and Seller makes no
oral representations of any kind. These Terms and Conditions can only be modified in writing,
signed by both Purchaser and Seller. 03/18/2021
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SERVICE & IMPORTANT NOTICE
Upon receipt and inspection of unit, the supply cord must be replaced if it is damaged. Contact our
customer service at 1-800-777-8466 or info@vinotemp.com.
The manufacturer has a policy of continuous improvement on its products and reserves the right to
change materials and specifications without notice.
WARNING:
Please do not place the unit within reach of children.
For adult use only.
Contact info@vinotemp.com with any questions or visit
www.vinotemp.com
732 S. Racetrack Road
Henderson, NV 89015
www.vinotemp.com
Vinotemp is a registered trademark of Vinotemp International. All products, features, and services are subject to change without notice. We cannot
guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes.
© 2021 Vinotemp International. All rights reserved.
