3/2024
Read these instructions carefully before using your appliance, and keep it carefully.
If you follow the instructions, your appliance will provide you with many years of good service.
INSTRUCTION MANUAL
ENGLISH
®
DRY AGING FRIDGE
MODEL NUMBER SERIES
FFSDA6840-24
2
TABLE OF CONTENTS
Customer Care 4
Warning 5
Important Safety 7
Product Dimension 8
Name of Parts and Accessories 9
Handle Installation 10
Operating Instruction
• Setup Location .................................................................
• Panel Control ...................................................................
• Changing UV Lamp .........................................................
11
12
13
Cleaning and Maintenance
• Cleaning ........................................................................... 14
Troubleshooting 16
Warranty 17
3
MODEL NUMBER SERIES
FFSDA6840-24
DRY AGING FRIDGE
4
Thank you for purchasing a Forno product. Please read the entire instruction manual before operating your new appliance
for the rst time. Whether you are an occasional user or an expert, it will be benecial to familiarize yourself with the safety
practices, features, operation and care recommendations of your appliance.
Both the model and serial number are listed inside the product. For warranty purposes, you will also need the date of
purchase .
Record this information below for future reference.
Services in Canada and Untied States
Keep the instruction manual handy to answer your questions. If you don’t understand something or need more assistance,
please visit our website for fast support. Please provide us your name, number, address,serial number of the product that
troubleshooting, proof of purchase, and a short description of the issue. A customer service representative will contact you
as soon as possible. All warranty work needs to be authorized by FORNO customer service. All our authorized service
providers are carefully selected and rigorously trained by us.
Product Information Service Information
Model Number : _________________________________________
Use these numbers in any
correspondence or services calls
concerning your product.
If you received a damaged product,
immediately contact Forno.
To save time and money, before
you call for serviced, check the
troubleshooting guide. It listed the
causes of minor operation problems
that you can correct yourself.
Serial Number : __________________________________________
Date of Purchase :________________________________________
Purchase Address And Phone : _____________________________
_______________________________________________________
_______________________________________________________
Customer Care
“Need some quick help? Simply scan the qr code and get access
to our fast support form. We’re always here to assist you with any
questions or concerns you may have. So, don’t hesitate to reach out!”
5
WARNING
FOR YOUR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you
and others. Al l safety messages will follow the safety alert symbol and either the word “DANGER,”
“WARNING” or “CAUTION.” These words mean:
• You can be killed or seriously injured if you don’t immediately follow instructions.
• You can be killed or seriously injured if you don’t follow instructions.
• A potentially hazardous situation which, if not avoided, could result in minor or
moderate injury.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
DANGER
WARNING
CAUTION
WARNING : This product can expose you to chemicals including [Lead, lead
and lead compound, which is [are] known to the state of California to cause
cancer and birth defects or other reproductive harm. For more information go
to www.P65Warning.ca.gov.
6
WARNING
FOR YOUR SAFETY
This chapter provides you with important safety notices when handling the device.
The device corresponds with the required safety regulations. Improper use can result in personal or property
damages.
Please read the information contained herein so that you can become familiar with your device quickly and take
advantage of the full scope of its functions.
A warning notice of this level of danger indicates a possible dangerous situation.
If the dangerous situation is not avoided, this can lead to serious injuries.
► Observe the instructions in this warning notice in order to avoid the personal injuries.
A warning notice of this level of danger indicates a possible dangerous situation.
If the dangerous situation is not avoided, this can lead to slight or moderate injuries.
► Observe the instructions in this warning notice in order to avoid the personal injuries.
PLEASE NOTE
A notice of this kind indicates additional information, which will simplify the handling of the machine
1. The earth wire has been connected to the power plug, please do not alter the power
plug without authorization. It must uses reliable power outlet when connecting the power
supply.
2. Do not put the power socket and other equipment on the top of the unit, do not put
packaging and any combustible around the unit, so as to avoid accidental re.
3. Do not operate this device if its power cable or plug is damaged, if it does not work
properly or if it is damaged or has been dropped. If the power cable is damaged, it will
need to be replaced by the manufacturer or his service agency or a similar qualied
person, to avoid any dangers.
4. Do not open the housing on the device under any circumstances. There is a danger of an
electrical shock if live connections are touched and the electrical or mechanical structure
is altered. In addition, functional faults on the device can also occur.
5. The equipment must be maintained by professional maintenance personnel, there is no
repair parts inside the unit.
6. Used product need to be recycled by specialized companies, do not arbitrarily discarded.
The door and shelf need to be disassembled before discard.
7. Please use the product at the appropriate ambient temperature according to the climate
type on the product nameplate. Abnormal temperature and frost may occur when the
temperature range of the corresponding climate type is exceeded.
SN +10° C~+32° C (+50° F~89° F)
N +16° C~+32° C (+61° F~89° F)
ST +16° C~+38° C (+61° F~100° F)
T +16° C~+43° C (+61° F~109° F)
SN-ST +10° C~+38° C (+50° F~100° F)
SN-T +10° C~+43° C (+50° F~109° F)
WARNING
WARNING
7
• This appliance couldn't share a socket with other appliance,
otherwise, it is easy to cause short circuit or damage the
electronic components.
• Do not squeeze the power plug, it will cause re or electric
shock if it is damage.
• Ensure the grounding wires connect correctly. If ignore this,
it will has the possibility to cause the receiving an electric
shock accident or equipment failure.
• Do not damage, prick, twisting, stretching the power cord,
it may result in re or electric leakage if the power cord is
damaged.
• Cannot lengthen the power cord without authorization,
otherwise, it is easy to cause short circuit or damage the
electronic components.
• Before changing the inner light, turn o the appliance rst
and then unplug the unit from the wall outlet.
• Check the plug whether has dust or foreign matter, then, plug
in rmly.
• Clean the dust on the plug regularly to reduce the possibility
of re.
• Before cleaning, switch the device o, remove the plug from
the wall socket and keep the hand dry.
• Do not put the foreign matter into the compressor room
cover, otherwise, this can lead to electric shock or other
injuries.
WARNING
The equipment must be maintained by professional maintenance
personnel, otherwise, it may cause injury, electric shock or re
and will loss of warranty.
Do not climb the cabinet, otherwise, the equipment will
overturned, especially keep it away from children.
WARNING
Do not place heavy objects on the top of the cabinet, or they may
fall o when the device is opened and causing injury.
Never use the device to store ammable materials, such as
benzene, ether, alcohol. Otherwise, there could be an explosion.
Do not store the objects which is sensitive to temperature
changes, such as medications or chemicals, otherwise,
deterioration or accident may occur.
Do not put vases, glassware or any container with liquid on
the top of equipment, it might cause electrical leakage or other
damage when the liquid splashed on electronics.
Do not use ammable sprays around the equipment. Sparks from
electrical or control circuits may cause a re or explosion.
Do not pour the liquid directly onto the device when cleaning.
Liquid can cause the equipment short circuit or electricity
leakage, even re.
Keep the equipment away from the open ame and high
temperature place.
The equipment is only allowed to be used as household
appliances and cannot withstand harsh conditions and can't
install on recreational vehicles or ships.
Do not touch the equipment or power cord if you found gas
leakage, evacuate immediately and call re department on your
Important Safety Instructions
cell phone.
Ensure that your old device is stored safely away from children
until it is taken away. Before you throw away your old refrigerator
take o the doors and leave the shelves in place, so that children
may not easily climb inside.
WARNING
WARNING: Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
WARNING: Do not use mechanical devices or those methods
which recommend by other manufacturers to accelerate the
defrosting process
WARNING: Do not damage the refrigerant circuit.
WARNING: Do not use electrical appliances inside the
equipment, unless they are of the type recommended by the
manufacturer
The refrigerant and insulation used in this equipment need to
go through a special treatment process, so please consult the
service agent or relevant professional when discard.
This product contains a small amount of isobutene (R600a),
which is a combustible gas that can work in a variety of
environments. Do not destroy any components of the cooling
circuit during transportation and installation of the machine.
The refrigerant spewing out of the pipe can burn or cause eye
damage. If leaks are found, eliminate open res or potential
sources, and ventilate the room in which the unit is located.
To prevent the formation of ammable gas mixtures in the
event of a cooling loop leak, the size of room which place the
equipment should be determined according to the amount of
refrigerant.
Each 8g of R600a refrigerant need one square meter of space.
The amount of refrigerant can be checked on the rating label.
Do not start the machine when the product has any signs of
damage. Any questions, please consult your dealer.
ATTENTION
• Grasp plug and pull out from the socket when pull out the
power plug, never pull the power cord.
• If you do not use the equipment for a fairly long period of
time, you should pull out the plug, remove all the shelves ,
clean the equipment thoroughly and keep the door open for
48 hours.
• Do not operate this device if its power cable or plug is
damaged, if it does not work properly or if it is damaged or
has been dropped. If the power cable is damaged, it will
need to be replaced by the manufacturer or his service
agency or a similar qualied person, to avoid any dangers.
• Do not place the equipment where it can collide with furniture
or other objects.
• Do not put your hand to the metal base which is under the
equipment, otherwise, the sharp edges on the metal base
may cause harm to you.
• Transport, unpack and use two or four persons to set down
the device because of the heavy weight of the device. Be
sure to move the equipment vertically.
8
Product Dimension
B
A
I
F
E
D
G
H
J
C
A B C D E
Overall Width
Overall Height
Hinge to Foot
(on maximum)
Height
Top to Bottom
Overall Depth
Handle to Back
Depth
Door to Back
31
1/2
"
32
17/32
"
11/32
"
25
9/16"
22
7/8
"
82.6cm 64.9cm 58.2cm
F G H I J
Depth
Front Frame to Back
Handle Height Handle Width
Depth with
Door Fully Open
Opening
21
1/16
" 19
11/16
" 2
21/32"
44
3/4
" 139°
53.5cm 50cm 6.75cm 113.65cm -
59.5cm
80cm
23
9
Names of Parts and Accessories
1 Forno Handle
2 Stainless Steel Frame
3 UV Door Film Protection
4 Adjustable Foot
5 Adjustable Stainless Steel Shelf
6 Removable Stainless Steel Shelf
7 Stainless Steel Hanger Rack
8 Stainless Steel Butcher Hooks
9 Control Panel
10 Shelf T rack
11 Charcoal Filter
12 Key Lock
13 UV Light
Supplied Parts
Handle 2x Stainless Steel Butcher Hooks Keys
8x Brackets
2x Adjusteble Stainless Steel Shelf
1x Removable Stainless Steel Shelf
Stainless Steel Hanger Rack
1
2
12
11
10
5
6
9
8
7
3
4
13
10
The Handle Installation
Electrical connection
In order to ensure the safe and trouble-free operation of the device, the following instructions must be observed for the
electrical connection:
• Before connecting the device, compare the connection data (voltage and frequency) on the rating plate with those of
your electrical network. This data must agree in order that no damages occur in the device. If in doubt, ask your qualied
electrician.
• The connection between the device and the electrical network may employ a 3 meter long (max.) extension cable with
a cross-section of 1.5 mm². The use of multiple plugs or gangs is prohibited because of the danger of re that is involved
with this.
• Make sure that the power cable is undamaged and has not been installed under or over hot or sharp surfaces.
• This unit is not designed to be installed in an RV or used with an inverter.
• The electrical outlet must be protected by a 16A safety cut-out switch.
• The electrical safety of the device is only guaranteed if the device is connected to a properly installed protective
conductor system. If in doubt, have the house installation checked over by a qualied electrician. The manufacturer
cannot be made responsible for damages that are caused by a missing or damaged protective conductor.
Removal of stainless steel shelves
To remove a stainless stell shelf, rst remove the meat. Use gloves which are suitable for contact with food. Lift
the stainless steel shelf upwards and the gently pull it out.
PLEASE NOTE
► Carefully ensure that the stainless steel shelves and/or hanging rack for the butcher
hooks is correctly locked into position before you place meat on it or suspend meat from it.
Ground connection
The wire must be grounded to avoid electric shock.
Connect a socket which is connected to a grounded wire
* If the socket has been connected ground wire correctly, then, no need to connect another grounded wire
Connect a socket which isn't connected to a grounded wire
* If the socket doesn't connect ground wire, you can connect to the buried copper connection on the ground.
Unable to connect ground position
*If the location cannot connect the ground, connect the equipment to the leakage protection switch (the rated current can
be checked on the rating label), then, connect to the socket.
Remark: Non conductive plastic tubing cannot be used to connect ground wires.
Not allowed position for connecting ground wire
*DO not connect ground wire to gas pipe, water pipe, lightning arresters or telephone lines.
The device comes with one metal stainless steel handle. To install simply screw them to the door with the supplied
screws.
To do this, slide the rubber seal on the back of the door to the side to lay open the predrilled holes. Use the included
screws to install the handle on the door.
Installing The Handle
1. Locate the handle over the pins on the door panel.
2. Fix the handle by tighten the screw.
11
Operating Instructions
This chapter provides you with important notices with regard to operating the device.
Operating elements and displays:
Press to switch UV light on.
Change between the temperature and humidity settings.
Setting the temperature 2-14°C and humidity (50% - 85%).
Press to switch LED light on, the light will automatically switch itself o after 4 hours.
Switch the device on / o.
Operation:
1. Please clean the device before use (see chapter “Cleaning and Maintenance”).
2. Press the button to switch the device on.
3. Switch on the UV light for at least 2 hours to sterilize the interior. UV button.
Setting the temperature or humidity:
With you can switch between the setting and display of temperature or humidity. Press the button once, then the
temperature ashes on the display and the temperature can be adjusted from 2-14°C in 1°C steps.
Press the button twice, then the humidity indicator ashes on the display and the humidity can be adjusted from 50-
85% in 1% steps. If you do not change the setting within 3 seconds, than the device will return to its previous setting. The
device automatically returns to the temperature display.
► Only hang / place the meat in the Dry Ager when the device has reached the desired temperature.
► Tip: For ideal maturity results we recommend the following setting: temperature 3°C humidity 75%.
► Tip: You can switch between the temperature display in ° C and ° F by pressing the and buttons
simultaneously for 3 seconds.
LED light and UV light setting
Press to switch on the LED light,
Press to switch the UV light on.
Please note
► The door has a safety switch. When you open the door of the device, the UV light switches o automatically. When you
close the door, the UV light will turn on again. To protect your eyes, never look directly at the UV light.
► The UV light is used to clean the interior before, during and after the aging process.
► UV light need to be changed regularly. It is suggested to be changed each year.
The rating plate with the connection and performance data can be founded on the back of the device.
Please use the product at the appropriate ambient temperature according to the climate type on the product nameplate.
Abnormal temperature and frost may occur when the temperature range of the corresponding climate type is exceeded.
12
Setup location
• Keep proper distance between the equipment and surrounding objects. The device requires an adequate ow of air in
order to operate correctly. Leave a clearance of 15 cm around the appliance. (Freestanding only)
• Do not set up the device in a hot, wet or extremely damp environment or near ammable material, to prevent metal
parts from rusting or causing electricity leakage.
• Place your appliance on a oor that is strong enough to support the appliance when it is fully loaded.
• If the oor was carpeted or wood oor, it is suggested that put the equipment on a thin backing board to avoid the heat
from equipment make carpet or oor change color.
• Unstable installation can cause vibration, noise or door to sink.
• Locate the appliance away from direct sunlight and sources of heat (stove, heater, radiator, etc.). Direct sunlight may
aect the acrylic coating and heat sources may increase electrical consumption.
• This unit is not designed for use in a garage or any other outside installation.
• WARNING! Do not close the ventilation openings in the device housing.
• The electrical socket must be easily accessible so that the power lead can be disconnected easily, in the case of an
emergency.
• The installation and assembly of this device in non-stationary setup locations (e.g. on ships) must be carried out by
specialist companies / electricians, provided they guarantee the prerequisites for the safe use of this device.
• After the equipment is installed, it should be placed for more than 4 hours before connecting the power, so as to avoid
abnormal refrigeration caused by the compressor oil does not owing back into the compressor due to handling.
• After at least 4 hours, plugging the appliance into the wall outlet, than place the steak in the appliance after the
equipment runs for 5 hours.
• For energy saving reasons please ensure that the door is closed when the appliance is turned on.
Information about dry ageing
The dry ageing of beef, pork and poultry is an expensive process and requires time and ideal conditions. You will be able
to store good quality meat on the metal storage shelves or to suspend it on the meat hooks inside the equipment.
Check the meat regularly for the presence of wild fungi. If the degree of ageing which you desire has not been achieved,
remove the meat, divide it into portions as you see t and prepare it.
Various aromas, depending on the amount of ageing
Depending on the meat used, you will be able to obtain subtle, nutty aromas after around 21 days.
Depending on the meat, you will obtain aromas similar to those of fungi after around 28-35 days.
Depending on the meat used, you will be able to obtain powerful aromas similar to that of blue cheese after around 45
days and longer.
The longer you allow the meat to age, the stronger the aroma will be.
Moving the appliance
Turn o the appliance rst. Remove all content.
Shurely tape down all lose items inside your appliance.
Tape doors shut.
Be sure the device stays in the upright position during transportation.
Operating Instructions (continued)
SN +10° C~+32° C (+50° F~89° F)
N +16° C~+32° C (+61° F~89° F)
ST +16° C~+38° C (+61° F~100° F)
T +16° C~+43° C (+61° F~109° F)
SN-ST +10° C~+38° C (+50° F~100° F)
SN-T +10° C~+43° C (+50° F~109° F)
13
Mode 1: Changing the UV lamp
Carefully loosen the screws.
Remove the cover
Hold the UV lamp rmly and turn it at a 45 ° angle, then pull it out and replace it.
Installation backwards accordingly.
Mode 2: Changing the UV lamp
Carefully loosen the screws.
Remove the cover. The UV lamp is attached to the top of the back cover.
Loosen the top screws, pull the cover of the UV lamp downwards, and replace the lamp.
Installation backwards accordingly.
Operating Instructions (continued)
14
Cleaning and Maintenance
This chapter provides you with important notices with regard to cleaning and maintaining the device. Please observe the
notices to prevent damages due to cleaning the device incorrectly and to ensure trouble-free operation.
► Before cleaning, switch the dry ageing cooler o, remove the plug from the wall socket and remove all the meat.
► Interior space: Wash the inside with a damp cloth soaked in lukewarm water and a bit of mild detergent. Do not spill
any liquid into fan or air hole.
► Door gasket: The door gasket can be removed to clean. It can be cleaned by a bit of mild detergent. After cleaning and
assemble the door gasket, please x the four corners rst, then, embed it segment by segment.
► Do not use boiled water, detergent, acid alkaline detergent, soap, grinding powder, gasoline, alkenes, alcohol,
benzene, organic solvent to scrub.
► Do not ush the cabinet with water directly in case of electrical failure.
► After cleaning, check whether the power cord and plug are damaged. If there is any damage or product failure, please
do not repair without authorization, it must be repaired by professional maintenance personnel.
► If you do not use the equipment for a fairly long period of time, you should remove all the metal shelves, the metal
suspension system and the meat hooks and you should clean the equipment thoroughly and open the door for 2~3 days.
After the interior is fully dried, add activated carbon to avoid mold and odor.
► UV light is consumables, it is suggested to be changed each year.
► Fiber paper for Humidifying system is consumables, it is suggested to be changed each 3 months.
Matters Need Attention
Waste disposal tips
Wrappage is used to protect electric appliance during transport and every part of materials are recycled materials.
• Corrugated paperboard/paperboard (made from waste paper)
• Polystyrene block (foam uoride-free polystyrene)
• Plastic lm, bag (polystyrene)
• Packing string (polystyrene)
• Never let child play with packing materials, plastic lm may cause suocation.
• Transport packing materials to public environmental collection depot.
• Waste cold wine cabinet still has many valuable raw materials and shall be treated separately in residential area not
adopting garbage classication.
• Waste cold wine cabinet shall be scraped timely; take o plug, and remove power soft cable. Destroy lock to prevent
such situation that a kid is locked by him/herself when playing the lock.
●Before sending the waste cold wine cabinet to public collection depot, cold circulation system shall not be damaged to
ensure that the refrigerant and oil of cold wine cabinet suers no leakage.
●For situations on waste collection date and collection depot, please consult with local environmental sanitation
department or government agency.
Warning
●Refrigerant and foam layer is ammable, Pay attention to the re when maintenance, installation, transportation and
handling. Used product need to be recycled by specialized companies, do not arbitrarily discarded.
● It is prohibited to place the machine in a place where is possible to leak corrosive and ammable gas, it is easy to
explode or damage the machine.
● The grounding wires cannot be connected with the gas pipe, the water pipe system, the lightning rod and the telephone.
If ignore this, it will has the possibility to cause the receiving an electric shock accident.
● Cannot lengthen the power cord without authorization, meanwhile, this appliance couldn't share a socket with other
appliance, otherwise, it is easy to cause short circuit or damage the electronic components.
●This product does not contain any spare parts, please do not disassemble. The refrigerant used in this product is
15
Cleaning and Maintenance (continued)
combustible, non-professional maintenance personnel shall not repair the machine, improper repair may be the risk of re
or explosion. If the machine is faulty, please contact the service personnel.
● This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use
of the appliance by a person responsible for their safety.
●Children should be supervised to ensure that they do not play with the appliance.
● If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied person in
order to avoid a hazard.
● WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
●WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.
●WARNING: Do not damage the refrigerant circuit.
● WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of
the type recommended by the manufacturer.
●WARNING: When positioning the appliance, ensure the supply cord is not trapped or
damaged.
●WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
●Do not store explosive substances such as aerosol cans with a ammable propellant in this appliance.
● The plug must can be accessible after the product installed.
●DANGER: Risk of child entrapment. Before you throw away your old refrigerator or freezer:
* Take o the doors.
* Leave the shelves in place so that children may not easily climb inside.
This appliance is intended to be used in household and similar applications such as
●sta kitchen areas in shops, oces and other working environments;
●farm houses and by clients in hotels, motels and other residential type environments;
● bed and breakfast type environments;
● catering and similar non-retail applications.
● When the machine is installed, the left and right sides and back must have more than 5cm of the heat dissipation space,
the machine can not store ammable items.
●During handling, be careful, do not carry from the front and rear of the box, should be tilted from the left and right sides,
can not lie down to move the box.
16
Troubleshooting
► The following table assists in localizing and rectifying minor faults.
► Please contact the service advisory center timely when you check the following items, but the product is still cannot be
used normally.
No. Fault Possible Cause
1 Do not operate and no display - Not plugged in using dierent voltage
- Whether the power plug is properly plugged in
- Switch on or o
2 Liquid sound, like Boiling
water, gurgling sounds or slight
vibrations
- The sound of compressor when starts or stops working
- The owing sound of refrigerant in the refrigeration system
- The evaporating sound of refrigerant in the evaporator
These are normal phenomenon
3 The sound of drip-drop or
popping or crackling noises
These sounds are due to the auto defrost cycle melting frost build-up. These
are normal phenomenon
4. Body heat (top and side) There are some condensers inside the casing, the surface heating is a normal
phenomenon.
5 The Dry-Aged Cooler seems
to make too much noise
- Check the oor whether is at or solid
- Check the equipment whether is too close to the wall
- When the compressor on or o, the noise will be a little louder than operation.
6 Dew on the surface of cabinet
and door
When the temperature sets lower or the humidity is larger, condenser water
may appear on the body and door. The insulation performance of glass door
is limited, so the condenser water will be more serious than the body. This
phenomenon does not belong to the quality problem.
7 Cooling speed slowly - Locate the appliance away from direct sunlight and sources of heat (stove,
heater, radiator, etc.). Direct sunlight may aect the acrylic coating and heat
sources may increase electrical consumption.
- Whether have the correct clearance
- Whether the door is open too often
- Whether the door is not closed completely.
- Whether put too much steak inside the equipment at one time.
ERROR CODE Problem Solution
H1 Problem with contact of door. Contact customer service
H2 Problem with temperature sensor. Contact customer service
H3 Problem with cooling Contact customer service
H4 Problem with humidity Contact customer service
H5 Problem with humidity sensor Contact customer service
H6 Problem with defrosting Defrost the device
E9 Problem with signal cable Contact customer service
17
Warranty
What this limited warranty covers:
The Warranty coverage provided by Forno Appliances in
this statement applies exclusively to the original Forno
appliance (“Product”) sold to the consumer (“Purchaser”) by
an authorized Forno dealer/distributor/retailer, purchased
and installed in the United States or Canada, and which has
always remained within the original country of purchase (the
United States or Canada). Warranty coverage is activated on
the date of the Product’s original retail purchase and has a
duration of two (2) years.
Warranty coverage is non-transferable. In the event of
replacement of parts or of the entire product, the replacement
Product (or parts) shall assume the remaining original
Warranty activated with the original retail purchase document.
This Warranty shall not be extended with respect to such
replacement. Forno Appliances will repair or replace any
component/part which fails or proves defective due to
materials and/or workmanship within 2 years of the date of
the original retail purchase and under conditions of ordinary
residential, non-commercial use. Repair or replacement
will be free of charge, including labor at standard rates and
shipping expenses. Purchaser is responsible for making the
Product reasonably accessible for service. Repair service
must be performed by a Forno Authorized Service company
during normal working hours.
Important
Retain proof of original purchase to establish warranty period.
Forno’s liability on any claim of any kind, with respect to the
goods and/or services provided, shall in no event exceed the
value of the goods or service or part there of which has given
rise to the claim.
30-Day Cosmetic Warranty
The Purchaser must inspect the product at the time of
delivery. Forno warrants that the Product is free from
manufacturing defects in materials and workmanship for
a period of thirty (30) days from date of the original retail
purchase of the Product.
This coverage includes:
• Paint blemishes
• Chips
• Macroscopic nish defects
Cosmetic warranty does NOT cover:
• Issues resulting from incorrect transport, handling and/
or installation (e.g.: dents, broken, warped or deformed
structures or components, cracked or otherwise damaged
glass components);
• Slight color variations on painted/enameled components;
• Dierences caused by natural or articial lighting,
location or other analogous factors; > stains/corrosion/
discoloration caused by external substances and/
or environmental factors; > labor costs, display, oor,
B-stock, out- of-box,“as is” appliances and demo units.
How to receive service
To receive warranty services, the Purchaser must contact the
Forno Support department in order to determine the problem
and the required service procedures. Troubleshooting with
a customer service representative will be necessary before
moving forward with the service. Model number, serial number
and date of original retail purchase will be requested.
Warranty Exclusions: What Is Not Covered.
• Use of the Product in any non-residential, commercial
application.
• Use of the Product for anything other than its intended
purpose.
• Repair services provided by anyone other than a Forno
Authorized Service agency.
• Damages or repair services to correct services provided
by unauthorized parties or the use of unauthorized parts.
• Installation not in accordance with local/state/city/county
re codes, electrical codes, gas codes, plumbing codes,
building codes, laws or regulations.
• Defects or damage due to improper storage of the
Product.
• Defects, damage or missing parts on products sold out of
the original factory packaging or from displays. > Service
calls or repairs to correct an incorrect installation of the
Product and/or related accessories.
• Replacement of parts/service calls to connect, convert
or otherwise repair the electrical wiring and/or gas line in
order to properly use the product.
• Replacement of parts/service calls to provide instructions
and information on the use of the Product.
• Replacement of parts/service calls to correct issues
arising from the product being used in a manner other
than what is normal and customary for residential use.
• Replacement of parts/service calls due to wear and tear
of components such as seals, knobs, pan supports,
shelving, cutlery baskets, buttons, touch displays,
scratched or broken ceramic-glass tops.
• Replacement of parts/service calls for lack of/improper
maintenance, including but not limited to: build up of
residues, stains, scratches, discoloration, corrosion.
• Defects and damages arising from accidents, alteration,
misuse, abuse or improper installation.
• Defects and damages arising from Product transport,
logistics and handling. Inspection of the product must be
made at time of delivery. Following receipt and inspection,
the selling dealer/delivery company must be notied of
any issues arising from handling, transport and logistics.
• Defects and damages arising from external forces
beyond the control of Forno Appliances, including but
not limited to wind, rain, sand, res, oods, mudslides,
freezing temperatures, excessive moisture or extended
exposure to humidity, power surges, lightning, structural
failures surrounding the appliance and other acts of God.
• Products whose serial number has been altered/
damaged/tampered with. In no case shall Forno be held
liable or responsible for damage to surrounding property,
including furniture, cabinetry, ooring, panels, and other
structures surrounding the Product. Forno is neither liable
nor responsible for the Product if it is located in a remote
area or an area where certied trained technicians are
not reasonably available. Purchaser must bear any
transportation and delivery costs of the Product to the
nearest Authorized Service Center or the additional travel
expenses of a certied trained technician
18
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THAT SHALL APPLY
AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM
OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON FORNO. FORNO SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR
PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, TIME AWAY FROM WORK, MEALS, LOSS OF FOOD OR BEVERAGES, TRAVELING OR
HOTEL EXPENSES, EXPENSES TO RENT OR PURCHASE APPLIANCES, REMODELING/CONSTRUCTION EXPENSES IN EXCESS OF DIRECT DAMAGES
WHICH ARE UNDENIABLY CAUSED EXCLUSIVELY BY FORNO OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE
USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF FORNO
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST FORNO BE GREATER IN AMOUNT
THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY FORNO AND CAUSING THE ALLEGED DAMAGE. WITHOUT PREJUDICE TO THE FOREGOING,
PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS
AND THEIR PROPERTY ARISING FROM THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT SOLD BY FORNO THAT IS NOT A DIRECT RESULT OF
NEGLIGENCE ON THE PART OF FORNO THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS
PRODUCT, IS NON-TRANSFERABLE, AND STATES YOUR EXCLUSIVE REMEDY.
Warranty (continued)
