Window Air Conditioner
MAW
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MAW12U1QWT
USER MANUAL
Warning notices: Before using this product, please read this manual carefully and keep it for future reference.
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2
CONTENTS
THANK YOU LETTER
Thank you for choosing Midea! Before using your new Midea product, please read this manual
thoroughly to ensure that you know how to operate the features and functions that your new air
conditioner offers in a safe way.
THANK YOU LETTER ............................................................................................ 2
SAFETY INSTRUCTIONS ...................................................................................... 3
PRODUCT INSTALLATION .................................................................................. 9
OPERATION INSTRUCTIONS .............................................................................. 19
REMOTE CONTROL AND APP INSTRUCTIONS ............................................... 24
CLEANING AND MAINTENANCE ....................................................................... 36
TROUBLESHOOTING TIPS .................................................................................. 37
WARRANTY ........................................................................................................... 39
TRADEMARKS, COPYRIGHTS AND LEGAL STATEMENT .............................. 40
DATA PROTECTION NOTICE .............................................................................. 41
IMPORTANT NOTE: Read this manual carefully before
installing or operating your new air conditioning unit. Make
sure to save this manual for future reference.
3
SAFETY INSTRUCTIONS
CAUTION:
Risk of fire
flammable materials
SAFETY
MANUAL
FOR R32 REFRIGERANT MODEL
IMPORTANT NOTE:Read this manual
carefully before installing or operating
your new appliance unit. Make sure
to save this manual for future reference.
Explanation of symbols displayed on the unit
CAUTION
This symbol shows that the operation manual should be read carefully.
CAUTION
This symbol shows that a service personnel should be handling this equipment with
reference to the installation manual.
CAUTION
This symbol shows that information is available such as the operating manual or
installation manual.
North America Products
SAFETY MANUAL(R32)A
A2L
4
WARNING
• Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance and repair
requiring the assistance of other skilled personnel shall be carried out under the supervision of a person
competent in the use of fl ammable refrigerants.
• DO NOT modify the length of the power cord or use an extension cord to power the unit.
• DO NOT share a single outlet with other electrical appliances. Improper power supply can cause fi re or
electrical shock.
• Please follow the instruction carefully to handle, install, clean, and service the appliance to avoid any damage
or hazard.
Flammable
Refrigerant R32 is used within appliance.
• When maintaining or disposing of the appliance, the refrigerant (R32) shall be recovered properly and shall
not discharge to air directly.
• Compliance with national gas regulations shall be observed.
• Keep ventilation openings clear of obstruction.
• The appliance shall be stored so as to prevent mechanical damage from occurring.
• A warning that the appliance shall be stored in a well-ventilated area where the room size corresponds to
the room area as specifi ed for operation.
• Any person who is involved with working on or breaking into a refrigerant circuit should hold a current valid
certifi cate from an industry-accredited assessment authority, which authorizes their competence to handle
refrigerants safely in accordance with an industry recognized assessment specifi cation.
Examples for such working procedures are:
• Breaking into the refrigerating circuit;
• Opening of sealed components;
• Opening of ventilated enclosures.
• No open fi re or device like switch which may generate spark/arcing shall be around the appliance to avoid
causing ignition of the fl ammable refrigerant used. Please follow the instruction carefully to store or maintain
the appliance to prevent mechanical damage from occurring.
• Do not use means to accelerate the defrosting process or to clean, other than those recommended by the
manufacturer.
• The appliance shall be stored in a room without continuously operating ignition sources (for example: open
fl ames, an operating gas appliance) and ignition sourcesor (for example: an operating electric heater) close
to the appliance.
• Do not pierce or burn.
• Be aware that the refrigerants may not contain an odor.
Electronic Work
NOTE: The cographs are for
explanation purpose only. Your
machine may be slightly dierent.
The actual shape shall prevail.
WARNING:
BEFORE PERFORMING ANY ELECTRICAL OR WIRING
WORK, TURN OFF THE MAIN POWER TO THE SYSTEM.
DISPLAY
MAIN
CONTROL
POWER
SUPPLY
CORD
5
Intended Use
The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation
of the appliance. Please check the packaging and appliance on arrival to make sure everything is intact to ensure safe
operation. If you fi nd any damage, please contact the retailer or dealer. Please note modifi cations or alterations to the
appliance are not allowed for your safety concern. Unintended use may cause hazards and loss of warranty claims.
Explanation of symbols
For support, please call the Service Center at 1-866-646-4332.
Service Center Operation Hours: Monday through Friday 8 a.m. to 7 p.m. EST
Saturday 9 a.m. to 4 p.m. EST
Language Spoken: Enghish
CAUTION
• This appliance is not intended for use by people (including children) with reduced physical, sensory, or
mental capabilities or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• The appliance shall be installed in accordance with national wiring regulations.
• Do not operate your air conditioner in a humid room such as a bathroom or laundry room.
Warning
This symbol shows that this appliance used a fl ammable refrigerant. If the refrigerant is leaked
and exposed to an external ignition source, there is a risk of fi re.
Caution
This symbol shows that the operation manual should be read carefully.
Caution
This symbol shows that a service personnel should be handling this equipment with reference
to the installation manual.
Caution
This symbol shows that information is available such as the operating manual or installation
manual.
Warning
The signal word indicates a hazard with a medium level of risk which, if not avoided, may result
in death or serious injury.
Caution
The signal word indicates a hazard with a low degree of risk which, if not avoided, may result in
minor or moderate injury.
Attention
The signal word indicates important information (e.g. damage to property), but not danger.
SAFETY INSTRUCTIONS
Caution: Risk of fi re/fl ammable materials
(Required for R32/R290 units only)
A2L
6
WARNING
• Be sure the air conditioner has been securely and correctly installed according to the installation instructions
in this manual. Save this manual for possible future use in removing or installing this unit.
• Plug in power cord plug properly.
Otherwise, it may cause electric shock or fi re due to excess heat generation.
• Do not modify power cord length or share the outlet with other appliances as it may cause electric shock or
fi re due to overheating.
• Always ensure effective grounding.
Incorrect grounding may cause electric shock.
• Unplug the unit if you notice unusual sounds or smells or smoke coming from it.
A damaged product may cause fi re and electric shock.
• Ventilate room before operating the air conditioner if there is a gas leakage from another appliance.
• Do not operate or stop the unit by inserting or pulling out the power cord plug.
• Do not operate with wet hands or in very humid environments.
It may cause electric shock.
• Do not allow water to come into contact with any electric parts.
It may cause failure or electric shock.
• Do not use the socket if it is loose or damaged.
It may cause fi re and electric shock.
• Do not use or keep the power cord close to heating appliances.
It may cause fi re and electric shock.
• Do not use any devices or materials for installation that are not recommended in this manual.
• Do not disassemble or modify unit.
It may cause failure and electric shock.
• Do not damage or use an alternate power cord.
It may cause fi re and electric shock.
If the power cord is damaged, it must be replaced by the manufacturer or an authorized service center or a
similarly qualifi ed person in order to avoid a hazard.
• Do not let the air conditioner blow straight at persons in case of possible health hazards.
• Do not open the unit during operation.
It may cause electric shock.
• Do not use the power cord near fl ammable gas or combustibles, such as gasoline, benzene, thinner, etc.
It may cause an explosion or fi re.
• Do not let children hang on the air conditioner or bracket.
A serious injury may occur.
• Avoid fi re hazard or electric shock. Do not use an extension cord or an adaptor plug. Do not remove any
prongs from the power cord.
• Be sure the air conditioner is properly grounded. To minimize shock and fi re hazards, proper grounding is
important. The power cord is equipped with a three-prong grounding plug for protection against shock
hazards.
• Your air conditioner must be used in a properly grounded wall receptacle. If the wall receptacle you intend
to use is not adequately grounded or protected by a time delay fuse or circuit breaker, have a qualifi ed
electrician install the proper receptacle. Ensure the receptacle is accessible after the unit installation.
• Be sure the electrical service is adequate for the model you have chosen. This information can be found on
the serial plate, which is located on the side of the cabinet and behind the grille.
• Do not drink the drain water. It may contain mold and bacteria that can lead to death if ingested.
7
CAUTION
• When the air fi lter is to be removed, do not touch the metal parts of the unit.
It may cause injury.
• When the unit needs cleaning, switch off, and turn off the circuit breaker.
Do not clean unit when power is on as it may cause fi re, electric shock or injury.
• Do not place obstacles around air inlets or inside of air outlet.
It may cause failure or accident.
• Clean with a soft cloth only. Do not use strong detergents that contain wax or thinners as it may damage
the product.
• Use caution when unpacking and installing. Sharp edges could cause injury.
• Do not clean the air conditioner with water.
Water may enter the unit and degrade the insulation which could lead to electric shock.
• Do not put a pet or house plant where it will be exposed to direct air fl ow.
This could injure the pet or harm the plant.
• Hold the plug by the head of the power plug when taking it out.
Otherwise, it may cause electric shock and damage.
• Ensure that the installation is properly secured to prevent the product from potentially falling.
• Do not place heavy objects on the power cord and ensure that the cord is not compressed.
Otherwise, there is danger of fi re or electric shock.
• If water is spilled on the unit, turn off the unit and switch off the circuit breaker. Isolate supply by taking the
power-plug out and contact a qualifi ed service technician.
• Do not use near gas stove or other gas burning appliances, as air fl ow may affect gas combustion.
• Do not use for any purpose other than room comfort.
Do not use this air conditioner to preserve precision devices, food, pets, plants, and art objects. It may cause
deterioration.
• Turn off the main power switch if the unit is not to be used for an extended time.
• Always insert the fi lters securely. Clean fi lter once every two weeks.
Operation without fi lters may cause failure.
WARNING
• Do not try to accelerate the defrosting process or methods of cleaning that are not recommended by the
manufacturer.
• The appliance shall be stored in a room without a continuously operating ignition source (for example, open
fl ames or an operating gas appliance) or an ignition source (for example, an operating electric heater) close
to the appliance. The appliance shall also be stored in a room without ignition sources.
• Do not pierce or burn.
• Be aware that the refrigerants may not contain an odor.
• Keep ventilation openings clear of obstruction.
• Unit is only to be serviced by a Midea authorized servicer, please call Customer Service at 1-866-646-4332
for support.
• Flammable refrigerant R32 is used within air conditioner. Please follow the instructions carefully to handle,
install, clean, and service the air conditioner to avoid damage or hazard. Do not dispose of air conditioner in
regular trash. Contact qualifi ed agency for proper disposal.
• No open fi re or devices that generate spark/arcing shall be around the air conditioner to avoid causing
ignition of the fl ammable refrigerant used. Please follow the instructions carefully to store or maintain the air
conditioner to prevent mechanical damage from occurring.
8
Operation of Current Device
The power supply cord contains a current measuring device that detects
damage to the power cord. Test your power supply cord as follows:
1. Plug in the air conditioner.
2. The power supply cord will have TWO buttons on the plug head.
Press the TEST button. You will notice a click as the RESET button
pops out.
3. Press the RESET Button. You will notice a click as the button engages.
4. The power supply cord is now supplying electricity to the unit. (On
some products this is also indicated by a light on the plug head.)
RESET
TEST
Plug in &
press RESET
The power supply cord with this air conditioner contains a current
detection device designed to reduce the risk of fi re.
In the event that the power supply cord is damaged, it can not be
repaired. It must be replaced with a cord from the manufacturer.
NOTE
• Do not use this device to turn the unit on or off.
• Always make sure the RESET button is pushed in for correct
operation.
• The power supply cord must be replaced if it fails to reset when either
the TEST button is pushed, or it can not be reset. Please contact
Customer Service.
NOTE
Do not, under any
circumstances, cut,
remove or bypass
the grounding prong.
Power supply cord with
3-prong grounding plug and
current detection device.
Grounding type wall receptacle
Do not, under any
circumstances, cut,
remove or bypass
the grounding prong.
9
The product used in the video may vary slightly from your
product. The installation process will remain the same.
NOTE
PRODUCT INSTALLATION
Installation Video
Window Requirements
Scan the QR code with your mobile device to watch an
installation video of the Midea U.
It is highly recommended to watch the video before
proceeding with the installation process.
Video duration: 7:24
WARNING - Before You Begin
Read these instructions completely and carefully.
• IMPORTANT - Save these instructions.
• IMPORTANT - Observe all governing codes and ordinances.
We recommend that two people install this product.
Proper installation is the responsibility of the installer.
Product failure due to improper installation is not covered under the Limited Warranty.
You MUST use all supplied parts and use proper installation procedures as described in these instructions when
installing this air conditioner.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
Do not change the plug on the power cord of the air conditioner.
Aluminum house wiring may present special problems - consult a qualifi ed electrician.
When handling the air conditioner, be careful to avoid cuts from sharp metal edges and aluminum fi ns on front
and rear coils. Please wear cut-resistant gloves.
Bracket should only be used for its intended purpose. If not, the warranty will be voided.
Your air conditioner is designed to install in standard
double hung windows with opening widths of 22 to
36 inches (55.8cm to 91.4cm) and a window height of
13.75” (34.9cm).
INNER
WINDOW
SILL
13.75" min
(34.9 cm)
22" to 36"
(55.8 cm
to 91.4cm)
SEAL FOAM
Note: Midea U bracket works on walls with
thickness 3 to 10.5 inches from inside of
window to outside wall.
Vinyl lip
10
Tools You Will Need
1” Type A Screw 2*
1/2” Type A Screw 3*
1/2” Type B Screw 2*
1/4” Type B Screw 2*
Main Bracket 1
Right Extension Arm
(For 26”-36” windows)
1
Right Extension Arm – Short
(For 22”-26” windows)
1
Main Support Pin 2*
Cotter Pin 2*
Open Window Bracket – RH 1
Open Window Bracket – LH 1
Window Sash Lock 1
Window Sash Foam 1
Window Sealing Foam 1
Bracket Sealing Foam 1
Additional Side Arm Foam 2
Side Arm Foam 2
Phillips Screwdriver
Pencil
Drill and 1/8” drill bit
Level
Ruler or tape measure
Proper PPE
Flathead Screwdriver
Scissors or knife
Installation Hardware
* Denotes extra hardware provided in separate bag.
Save carton and these Installation Instructions for future reference. The carton is the best way to store unit
during winter, or when not in use. If any piece of hardware is missing, DO NOT INSTALL THE PRODUCT, and call
customer service at 1-866-646-4332.
NOTE
11
1. Prepare the Bracket – Install Video Time 1:48
The spring push pin on the left
extension arm will utilize the holes on
the right side of the center bracket for
22”-26” wide windows.
NOTE
Remove the top foam insert containing the bracket and hardware from the carton.
A. Measure the inside opening of your window sill and
use that distance to set the total width of the bracket
Extension Arms. To adjust the extension arms, press
the Spring Push Pin, slide the Left Extension Arm out
and then install the Right Extension Arm. Use the short
arm for 22-26” windows, and the long arm for 26-36”
windows.
B. Place bracket on window sill to make sure you have
measured and aligned the bracket arms correctly.
C. Once your bracket arms are properly calibrated, apply
bracket sealing foam strips to the bottom of the bracket
as shown, based on your window type.
Fig. 3
Fig. 1
Horizontal Bracket
Spring Push Pin
Angled Support Arms
Righ
Extension
Arm
Rear Cross
Brace
Main Support
Left
Extension
Arm
Fig. 2
Center
Adjust
Adjust
Foam
Vinyl Type Windows with a Lipped Sill
Wooden Type Windows with a Flat Sill
12
3. Install Support Bracket – Install Video Time 3:12
A. Install the Main Support Bracket into the window opening.
Ensure that the Horizontal Bracket and Extension Arms are
located on the indoor side of the window.
Fig. 4
B. Move the Angled Support Arms toward the
exterior wall until the feet touch the wall.
Place the level on the bracket and adjust the
Support Arms so that it is level or tilted 1/4
bubble downward and towards the outside.
If exactly 1/4 bubble cannot be achieved,
set the angled support arms to the closest
setting so that a slight outward tilt exists.
WARNING
Maintain control of the bracket until installation is complete.
2. Prepare the Window – Install Video Time 1:58
Lower sash must open suffi ciently to allow a clear vertical opening of 13.75 inches. Side louvers and the rear of the
AC must have clear air space to allow enough airfl ow through the condenser for heat removal. The rear of the unit
must be outdoors, not inside a building or garage. Find the center of your window and lightly mark with a pencil.
C. Insert the Main Support Pin through the holes
in the Main Support and Angled Support Arm.
Match the hole numbers on both Main Supports
for alignment.
If further adjustment is needed, use alternate holes
where the Main Supports attach to the Horizontal
Bracket.
Fig. 6
Bracket support legs extend 12” below windowsill.
NOTE
Depending on the level
used, place at either
location below to
check level.
Here is what
1/4 bubble on
the level should
look like.
Fig. 5
12”
13
D. Check the level again and ensure the bracket
feels secure. After making any necessary
adjustments, insert the cotter pins into the
Main Support Pins.
E. If necessary, cover the holes on the front of the bracket with the Bracket Sealing Foam.
Fig. 7
Fig. 10
Fig. 9
1/2”
Type A
1/2”
Type A
1” Type A
(Flat Sill)
1” Type A
(Flat Sill)
If your window has a lip, make sure the bracket is
placed as shown in Fig. 8.
Secure the bracket to the windowsill by drilling
1/8” pilot holes and installing the 1/2” Type A
screws as shown in Fig. 9.
If your window does not have a lipped sill, be sure
to drill 1/8” pilot holes and install the 1” Type A
(Flat Sill) screws as shown in Fig. 9 below.
Fig. 8
Cotter Pin
Vinyl Lip
OUTSIDEINSIDE
Cover holes with
Bracket Sealing Foam
Cover holes with
Bracket Sealing Foam
14
4. Install Air Conditioner – Install Video Time 4:36
A. Set the air conditioner on top of the support
bracket. Ensure the grooves on the bottom of the
air conditioner align with the Main Supports. Using
a level, check for proper tilt towards the outside.
B. Pull the window down into the slot to help
align the unit in the correct location. Keep the
window partially inserted into the slot to maintain
alignment during installation. Fold down both Side
Arm Hinges.
Fig. 13
WARNING
Do not leave the unit unattended during installation.
C. Next, you must install the Open Window Brackets
using the provided screws as shown.
Use the 1/2” Type B screw.
Use the 1/4” Type B screw.
Fig. 14
WARNING
Open window brackets are for securing units and
brackets. Failing to install the Open Window Brackets
could cause injury or property damage.
This side faces indoors
Fig. 11
Fig. 12
15
WARNING
Do not leave the unit unattended during installation.
5. Foam Installation – Install Video Time 5:33
A. Measure the distance between the Side Arm Hinge
and the closest part of the window frame in line
with the Side Arm. Add 1/4” to this distance and
cut the Side Arm Foam to length.
Fig. 15
B. Apply Window Sealing Foam to the Side Arm Foam
as shown. Note that the Window Sealing Foam
attaches to the side next to the air conditioner.
If your window does not have a lipped sill, apply
the Additional Side Arm Foam as shown with the
dotted line.
Window Sealing Foam
Fig. 16
Additional Side Arm
Foam (Flat Sill only)
Window Sealing Foam
Side Arm FoamAir Conditioner Side
C. Insert Side Arm Foam into Side Arm Hinge until
the top front of the Side Arm is fl ush with the top
of the hinge. Fig. 17 shows the proper orientation
of the foam.
Fig. 17
Top
Front
16
Fig. 18
Repeat the side arm foam installation steps on the other side of
the unit as well.
NOTE
E. The Anti-Tip Brackets (located in the U channel)
must be extended into the window track opening
(vertical track your window slides up and down
in) until they stop. First remove the screw that is
already in place. Secure the brackets in place by
reusing the screw you just removed.
D. In fi gure 18, the blue arrow points to the spot where the foam
should be installed. Figure 19 shows the fi nal installed position
of the foam.
WARNING
You must extend the Anti-Tip Brackets into the
Window Track Opening. Failure to follow this warning
may cause serious injury.
Top view
The currently installed screw
must be re-used to secure
the Anti-tip bracket. Failing
to use this screw could
damage the air conditioner.
Top of Unit
Fig. 20
The image show how the Anti-Tip Bracket is to be
installed in the window track. Note the Side Arm
Foam was removed for illustration purposes only.
Fig. 21
Fig. 19
17
F. Install a strip of Window Sealing Foam to the
bottom of your lower sash sealing any small gaps
between the window and air conditioner. Then
close the window and check for gaps. Fill any gaps
with the included foam as needed.
G. Extend the Integrated Window Locks (located in
the U channel) until they contact the window.
H. (Optional) To secure the lower
sash in place, attach the Window
Sash Lock with 1/2” Type A
screws as shown.
I. Cut window sash foam and insert it in the space
between the upper and lower sashes.
Fig. 22
Window Sash Foam
Window Sash Lock
Fig. 24
FOAM SEAL
FOAM SEAL
Fig. 23
OR
18
Final Check: Review the installation and check for any gaps
or openings to the outdoor air. Cover these gaps with the
provided foam ensuring no outdoor air leaks inside. See
image for areas to check for gaps.
Fig. 25
IF AC IS BLOCKED BY STORM WINDOW
Add wood as shown, or remove storm window before air
conditioner is installed.
If storm window frame must remain, be sure the
drain holes or slots are not caulked or painted shut.
Accumulated rain water or condensation must be
allowed to drain out.
You must secure the support bracket to the added wood
piece using the provided 1” Type A Screws. Refer to the
Open Window Bracket installation step.
1. The drain plug should remain in place for optimal
performance.
2. If you need to store the unit for an extended period, it
is recommended to remove the drain plug fi rst, drain
the water and then reinstall the drain plug and pack it
for storage.
The location of the drain plug and guide label are shown
as below.
Fig. 26
Fig. 27
6. Drain Plug
Check
for Gaps
Check for Gaps
SASH
OUTSIDE INSIDE
1-1/2" min
(38 mm)
Board thickness as
required, for proper
pitch to rear, along
entire sill. Fasten
with nails or screws.
Storm window
f
rame or other
obstruction.
Storm window
frame or other
obstruction.
Board thickness as
required, for
proper
pitch to rear, along
entire sill. Fasten
with nails or
screws.
1-1/2” min
(3.8 cm)
INSIDE
SASH
OUTSIDE
Drain Plug
19
OPERATION INSTRUCTIONS
Normal Sounds
Air Conditioner Operation
WARNING
To reduce the risk of fi re, electrical shock, or injury to people or property, read the SAFETY PRECAUTIONS
before operating this appliance.
Cooling Operation
Outdoor temp.: 64°F ~ 109°F / 18°C ~ 43°C
Indoor temp.: 60°F ~ 90°F / 16°C ~ 32°C
• The relative humidity of the room should be less than 80%. If the unit is used in a condition with a relative
humidity over 80%, there will be condensed water on the surface of the unit.
• Performance may be reduced outside of these operating temperatures.
NOTE
Always wait 3 minutes when turning the unit off and then on again, or when changing from cool to fan and
back to cool. This prevents damage from occurring to the compressor.
NOTE
Gurgle/Hiss
Gurgling or hissing noises may be heard
due to refrigerant fowing through
evaporator during normal operation.
Sound of Rushing Air
In front of the unit, you may
hear the sound of rushing air
being moved by the fan.
High Pitched Chatter
may have a high pitched
+LJKHI´FLHQF\FRPSUHVVRUV
sound during cooling cycle.
Vibration
Unit may vibrate and make
noise because of poor wall
or window construction or
incorrect installation.
Trickling Sound
Droplets of water hitting
condenser during normal
operation may cause a
trickling sound.
20
Air Directional Louvers
To begin operating the air conditioner, follow these steps:
1. Plug in the air conditioner (be sure to follow the power cord instructions) on page 8.
2. Turn the power on to the air conditioner, using the ON/OFF button.
3. Set the thermostat to the coldest temperature setting.
4. Select the Cool mode setting.
5. Adjust the louver for comfortable air fl ow (see Air Directional Louvers).
6. Once the room has cooled, adjust the thermostat to the setting you fi nd most comfortable.
7. Make sure the air fl ow inside and outside is not obstructed by anything.
The louvers will allow you to direct the air ow up
or down and left or right throughout the room as
needed. Use the SWING button until the desired
up/down direction is obtained.
Move the louvers from side to side until the desired
left/right direction is obtained.
Use SWING button for up/down direction
Adjust louvers for left/right direction
Air Direction
21
Air Conditioner Features
ELECTRONIC CONTROL OPERATING INSTRUCTIONS
Before you begin, thoroughly familiarize yourself with the control panel as shown below and all its functions,
then follow the symbol for the functions you desire. The unit can be controlled by the control panel, remote
control, smart phone app or voice control.
Description
1 ON / OFF • Press to turn unit on or off.
2 Connect Function • Press and hold for 3 seconds to initiate smart connection mode.
3
Swing • Press to initiate the auto swing feature.
4
Energy Saver Feature /
Check Filter Feature
• Press to initiate this feature, which will maintain comfort and
save energy.
• Press for 3 sec to turn off the cleaning fi lter reminder.
5 Fan Speed
• Press to select the Fan Speed in four steps - Auto, Low, Med
or High.
6
UP / DOWN
Button • Press to change temperature setting.
7
Mode Fuctions
• Press to choose operating mode in a sequence that goes from
Auto, Cool, Dry and Fan.
8
FlashCool Function • Press to turn FlashCool on or off.
1. ON/OFF Button
Press ON/OFF button to turn unit on or off.
2. CONNECT Button
When connecting your air conditioner to Wireless
Connection, press the POWER button for 3 seconds
to initiate the Wireless Connection mode. The display
shows ‘AP’ to indicate the unit is in the Wireless
Connection mode. Refer to the Connect section for
further instructions.
If connection (router) is successful within 8 minutes, the
unit will exit Wireless Connection mode automatically
and the CONNECT indicator illuminates.
If connection failed within 8 minutes, the unit exits
Wireless Connection mode automatically and the
CONNECT indicator does not illuminate.
After Wireless connection is successful, you can
press and hold POWER and DOWN (
) buttons
at the same time for 3 seconds to turn off
CONNECT function and the LED DISPLAY shows
‘OF’ for 3 seconds, press POWER and UP ( )
buttons at the same time to turn on CONNECT
function and the LED DISPLAY shows ‘On’ for 3
seconds.
3. SWING Button
Use the SWING button to initiate the auto swing
feature for the outlet louver. When the auto
swing is on, pressing the SWING button can
stop the louver at the desired angle.
23 4 5 7 8 16 6
LED Display
22
5. FAN SPEED Button
Press Fan button to select the Fan Speed in four
steps - Auto, Low, Med or High. Each time the
button is pressed, the fan speed is shifted.
6. UP/DOWN Button
Press UP (
) or DOWN ( ) button to change
temperature setting.
8. FlashCool Button
Press to turn FlashCool on or off.
In FlashCool mode, the air conditioner will run at
the highest fan speed and compressor speed to
provide additional cooling to reach the temperature
setpoint. Once the setpoint is reached, the unit will
continue to run the fan in high speed and stay in
FlashCool mode. FlashCool mode will end if:
You press the button again;
The unit is turned off;
The mode is changed;
The fan speed is changed;
ECO or sleep mode are enabled.
7. MODE Button
• To choose the operating mode, press the MODE
button. Each time you press the button, a mode is
selected in a sequence that goes from Auto, Cool,
Dry and Fan. The indicator light beside the button
will be illuminated and remain on once that mode
is selected.
• When the unit is turned off and back on via the
power button, the unit will automatically switch
on the Energy Saver Function for the following
modes: Cool, Dry, Auto.
To operate on AUTO feature:
• When you set the air conditioner to AUTO mode,
it will automatically select cooling or fan only
operation, depending on what temperature you
have selected and the current room temperature.
• The air conditioner will automatically control the
room temperature according to the temperature
you’ve set.
• In this mode, the fan speed cannot be adjusted
and is automatically controlled based on the
temperature setting and room temperature.
To operate on COOL mode:
• Choose Cool Mode to set the cooling function.
Use the UP (
) or DOWN ( ) buttons to choose
the desired temperature. When Cool Mode is
selected, the fan speed can be adjusted by
pressing the fan button.
To operate on DRY mode:
• In this mode, the air conditioner will generally
operate as a dehumidifi er. Since the conditioned
space is a closed or sealed area, some degree of
cooling will continue. On Dry mode, the fan speed
is not adjustable.
To operate on FAN mode:
• Use this function only when cooling is not desired,
such as for room air circulation. You can choose
any fan speed you prefer.
• In Fan Only mode, the temperature can not be
adjusted and the display will show the actual
room temperature, not the set temperature as in
the cooling mode.
4. ENERGY SAVER Feature
The energy saver feature is on by default, pressing the
button turns it off. This function is available on COOL,
DRY, and AUTO (only AUTO-COOLING and AUTO-
FAN) modes.
In this mode, the fan will continue to run for 3 minutes
after the compressor shuts off.
The fan then cycles on for 2 minutes at 10 minute
intervals until the room temperature is above the set
temperature, at which time the compressor turns back
on and Cooling Starts.
Check Filter Feature
The Check Filter Feature is a reminder to clean the air
fi lter for more effi cient operation. When it is time to
clean your fi lter, the fi lter indicator light will illuminate.
Clean your fi lter according to the instructions in the
Cleaning and Maintenance section, then reset the
fi lter light. To reset, press and hold the Energy Saver
button for 3 seconds and the light will turn off.
23
Displays
LED Display:
Shows the set temperature in “°C” or “°F” and
the Auto-timer settings. While on Fan Only mode,
it shows the room temperature. If the room
temperature is too high or low, it will display “ HI”
or “ LO”.
To change between °F and °C, press and hold the
UP (
) and DOWN ( ) buttons at the same time
for 3 seconds.
Error codes:
The unit may stop operation due to a malfunction
with the unit. If this occurs, an error code may
appear on the display like below.
Wait 10 minutes as the problem may resolve itself.
If not, disconnect the power, then connect it again.
Turn the unit on.
If the problem persists, disconnect the power and
contact customer service.
Error code appears and begins with the letters as
the following in the window display of indoor unit:
EH(xx), EL(xx), EC(xx) , PH(xx), PL(xx), PC(xx).
If the unit turns off unexpectedly due to the power
being cut, it will automatically restart with the
previous function setting when the power resumes.
NOTE
24
REMOTE CONTROL AND APP INSTRUCTIONS
Handling the Remote Control
Inserting and Replacing Batteries
Remote Control Specifi cations
Location of the remote control
Use the remote control within a distance of 26 ft. (8m)
from the air conditioner, pointing it towards the unit.
The unit will beep when it receives a signal.
CAUTION
• The air conditioner will not operate if curtains,
doors or other materials block the signals from
the remote control to the unit.
• Prevent any liquid from spilling onto the remote
control. Do not expose the remote control to
direct sunlight or heat.
• If the infrared signal receiver on the indoor unit is
exposed to direct sunlight, the air conditioner may
not function properly. Use curtains to prevent the
sunlight from falling on the receiver.
• If other electrical appliances react to the remote
control, either move these appliances or consult
your local dealer.
Your air conditioning unit comes with 2 AAA
batteries. Put the batteries in the remote control
before use.
1. Slide the back cover from the remote control
downward, exposing the battery compartment.
2. Insert the batteries, paying attention to match
up the (+) and (-) ends of the batteries with the
symbols inside the battery compartment.
3. Slide the battery cover back into place.
Rated Voltage 3.0V (Dry batteries R03/LR03x2)
Signal Receiving Range 26 ft (8 m)
Environment -5°C ~ 60°C (23°F ~ 140°F)
26 ft (8 meters)
25
The device could comply with the local national regulations.
• In Canada, it should comply with CAN ICES-3(B)/NMB-3(B).
• In USA, this device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference,and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
• Changes or modifi cations not approved by the party responsible for compliance could void user’s
authority to operate the equipment.
Notes For Using Remote Control
Battery Warning:
• Do not mix old and new batteries and do not mix alkaline, standard (carbon-zinc) or rechargeable (ni-cad,
ni-mh, etc.) batteries.
• Always purchase the correct size and grade of battery most suitable for the intended use.
• Replace all batteries of a set at the same time.
• Clean the battery contacts and also those of the device prior to battery installation.
• Remove batteries from equipment that is not to be used for an extended period of time.
• Remove used batteries promptly.
• Dispose of used batteries according to local laws and regulations.
26
Function Buttons
SLEEP
Saves energy during
sleeping hours.
FAN SPEED
Switches the fan speed as follows:
Auto
Low
Medium High ...
LED
Turns indoor unit’s LED display
and air conditioner buzzer on
and off (model dependent),
which create a comfortable
and quiet environment.
SWING
Starts and stops the
horizontal louver movement.
ON/OFF
Turns the unit on or off.
Turns FlashCool function
on or off.
FlashCool
MODE
Switches the operating
modes as follows:
Auto
Cool Dry Fan
TIMER ON/OFF
OK
Press to send the desired
settings to the AC unit.
TEMP
Decreases temperature in
1°F (1°C) increments.
Min. temperature is 60°F (16°C).
TEMP
Increases temperate in
1°F (1°C) increments.
Max. temperature is 86°F (30°C).
Sets timer to turn unit on or off
(see page 28 for instructions).
SET
Scrolls through operation
functions as follows:
The selected symbol will flash
on the display area, press the
OK button to confirm.
Comfort Sense (
)
AP mode (
) ...
°C/°F
Change the temperature
units between °C and °F.
ENERGY SAVER
Press this button to toggle
energy saver mode.
Supplier's Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Unique Identifier:
Responsible Party U.S. Contact Information
Midea America Corporation
300 Kimball Dr
Parsippany NJ
07054
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Telephone number or internet contact information: Midea.com/us
FCC Compliance Statement ( products subject to Part 15)
Midea brand, RG10A16(B2S)/BGCEFU1
27
Remote Screen Indicators
Transmission Indicator
FAN SPEED display
ECO display
LOCK display
Temperature/Timer/
Fan speed display
Sleep mode display
Comfort Sense feature display
Wireless control feature display
Low battery detection display
(If flashes)
Displays when LOCK
feature is activated.
Lights up when remote
sends signal to indoor
unit.
TIMER ON display
TIMER OFF display
Not available for this unit
Displays the set temperature
by default, or fan speed or
timer setting when using
TIMER ON/OFF functions.
Temperature range:
16-30°C / 60-86°F
Timer setting range:
0-24 hours
This display is blank when
operating in FAN mode.
LOW
MED
HIGH
AUTO
Displays selected
fan speed:
This fan speed can not be
adjusted in AUTO or DRY
mode.
Horizontal louver
auto swing display
MODE display
Displays the current mode,
including:
Note: Heat function not
available for this unit.
All indicators shown in the fi gure are for the purpose of clear presentation. But during the actual
operation, only the relative funcions signs are shown on the display window.
NOTE
Information is displayed when the remote controller is used.
28
Current
time 1PM
2:00PM 3:00PM
4PM 5PM
6PM
Timer
starts
Unit turns
ON
Unit turns
OFF
2.5 hours later
5 hours later
3:30PM
xn
xn
Setting the TIMER
TIMER ON/OFF
TIMER ON Setting
TIMER OFF Setting
Set the amount of time after which the unit will automatically turn on/off.
Press TIMER button to initiate
the ON time sequence.
Press TIMER button to initiate
the OFF time sequence.
Press up or down button multiple
times to set the desired time to
turn on the unit.
Press up or down button multiple
times to set the desired time to
turn off the unit.
Point remote to unit and wait
1sec, the TIMER ON will be
activated.
Point remote to unit and wait
1sec, the TIMER OFF will be
activated.
1. When setting the TIMER ON or TIMER OFF, the time will increase by 30 minutes increments with each press,
up to 10 hours. After 10 hours and up to 24, it will increase in 1 hour increments. (For example, press 5 times
to get 2.5h, and press 10 times to get 5h,). The timer will revert to 0.0 after 24.
2. Cancel either function by setting its timer to 0.0h.
NOTE
TIMER ON & OFF Setting (example)
Keep in mind that the time periods you set for both functions refer to hours after the current time.
Example: If current timer is 1:00PM,
to set the timer as above steps,
the unit will turn on 2.5h later
(3:30PM) and turn off at 6:00PM.
1
1sec
x10
x5
1sec
29
SET Function
• Press the SET button to enter the function setting, then press SET button or TEMP or TEMP to select
the desired function. The selected symbol will fl ash on the display area, press the OK button to confi rm.
• To cancel the selected function, just perform the same procedures as above.
• Press the SET button to scroll through operation function as follow:
Sleep (
) → C SENSE ( ) → AP mode ( )
C SENSE Function (
):
The C SENSE function enables the remote control to measure the temperature at its current location and send
this signal to the air conditioner in 3 minutes intervals. When using AUTO or COOL modes, measuring ambiente
temperature from the remote control (instead of from the indoor unit itself) will enable the air conditioner to
optmize the temperature around you and ensure maximum comfort.
AP Function (
):
Choose AP mode to do wireless network confi guration. For some units, it doesn’t work by pressing the SET
button. To enter the AP mode, continuously press the LED button 7 times in 10 seconds.
Sleep Function (
):
The SLEEP function is used to decrease energy use while you sleep (and don’t need the same temperature
settings to stay comfortable). This function can only be activated via remote control.
Press the Sleep button to initiate the sleep mode. In this mode the selected temperature will increase (in cooling
mode) by 2°F (1°C) 30 minutes after the mode is selected.
This new temperature will be maintained for 7 hours before it returns to the originally selected temperature.
This ends the Sleep mode and the unit will continue to operate as originally programmed. The Sleep mode
program can be canceled at any time during operation by pressing the Sleep button again.
Declaration of Conformity
Specifi cation of Wireless Module
We hereby declare that this AC is in compliance with the essential requirements and other relevant provisions of
Directive 1999/5/EC.
Model: US-SK109 Dimensions: 1.6 x 0.9 x 0.2 (in)
Antenna Type: Printed PCB Antenna Operation Temperature: 0°C ~ 45°C / 32°F ~ 113°F
Frequency: Operation Humidity: 10% ~ 85%
Maximum Transmitted Power: <20 dBm Max Power Input: DC 5V/500 mA
It is only available in COOL mode.
NOTE
WLAN 2400-2483.5 MHz
30
Matter Instructions
1. What is Matter
Matter is a connectivity technology that unifi es the smart home by allowing devices and ecosystems (such
as Alexa, Google Home and Apple Home) to speak the same language thus creating exciting new features
and use cases.
Top industry brands such as Apple, Google, Amazon, Midea and others collaborated to create Matter which
provides the following benefi ts:
• Seal of approval that smart home devices will work seamlessly together – today and tomorrow.
• Familiar and consistent process to make setup simple, reliable, and secure.
• Consistent and responsive local connectivity that still works if the internet is down.
• Extra layer of cybersecurity for peace of mind.
To use Matter, you will need at least one Matter enabled smart speaker and/or display from Amazon, Google
or Apple, and its respective app.
• If you have a Matter enabled smart speaker and/or display, please proceed to the “How to use Matter”
instructions below.
• If you don’t have a Matter enabled smart speaker and/or display, you won’t be able to use Matter right now.
However, you can still achieve full functionality of the product by using our SmartHome app. To do this,
proceed to the “How to use SmartHome app” section on page 33.
2. How to Use Matter
Connect Your Air Conditioner Through Matter
Make sure your mobile device is connected to your wireless router.
Wireless router should support IPv6.
For best Matter compatibility, connect the AC to the Alexa, Google Home or Apple Home ecosystems along
with at least one of their respective Matter enabled smart speakers.
STEP 1: Connect to Smart Speakers
Select your preferred ecosystems (Alexa, Google Home or Apple Home) and make sure you’ve got one of
their Matter enabled products (such as their smart speakers) connected to your wireless router.
31
STEP 2: Turn On Bluetooth
Turn on Bluetooth on your mobile device.
STEP 3: Enter AP Mode
Windows AC: Hold down the CONNECT button for
3 seconds to begin the pairing process (“AP” will
appear on the AC’s display).
STEP 4: Open App
Open the Alexa, Google Home or Apple Home app
on your mobile device.
Window AC
Entering AP pairing mode may vary between
different AC models, please follow the instructions
of the AC panel.
NOTE
32
• Setup processes and features may vary between ecosystems.
• Make sure the Matter enabled app is up to date to ensure the best experience.
• Periodically, we will update the device’s software to improve the experience.
Device software updates can be accomplished through the SmartHome app.
NOTE
Air conditioner
STEP 6: Control Device
After pairing is successful,
you can control your AC’s
temperature and mode settings,
etc. through the respective
ecosystem app and/or smart
speaker.
App & Smart Speakers can support Matter only when using these versions or above.
Device Version
iPhone iOS16.5
Apple Home Pod 16.5
Android
Google Play services min version: 22.36.15
Google Home app (GHA) min version: 2.58.24.1 - dogfood
Google Home Hub
Google Hub rmware min version: 1.56.324896
(appears on hub as Chromecast fi rmware version)
Alexa App 2.2.536317
Alexa Echo Device 9094439556
Add
Add Device/Accessory
scan
Matter QR code
found on the side of your device
STEP 5: Scan Matter QR code
Tap the “+” and “Add Device/
Accessory” or tap “+Add” in
your app and then select Matter
device and scan the Matter
QR code found on the side
of the AC device. Follow the
respective instructions in the
Alexa, Google Home or Apple
Home app to complete the
pairing process.
33
3. How to Use SmartHome App
Ensure that your mobile phone is connected to the wireless network. Bluetooth must be turned on.
The device must also be powered up.
STEP 1: Download the SmartHome App
Scan the QR code below to download the
SmartHome app from the app store or search for
it directly on the Google Play Store or Apple’s
App Store.
STEP 2: Log in
Open the SmartHome app. Log in directly if you
have an existing SmartHome account or create
a new account. Alternatively, you can also use a
3rd party login platform.
Download the app
& activate product
STEP 3: Connecting the Device
1) When you log in, you may see the message
“Smart devices discovered nearby”.
Tap to add your device.
34
2) If no such message appears, proceed as follows:
Tap on “+” and select your device in the list of
nearby available devices.
If your device is not listed, please add your
device manually, rst selecting the device
category e.g. Window AC.
3) Follow the steps in the app to connect
your device to the wireless network. If your
device fails to connect, follow the additional
instructions in the app.
STEP 4: Controlling the Device
After pairing successfully, a card will be created for
the device in the SmartHome app.
Shortcuts for basic functions will appear on the card
such as changing the temperature or switching the
device on or off.
Tapping on the card, will reveal additional features
and settings. The actual UI design may look
different from examples due to app updates.
35
Declaration of Conformity
FCC ID: 2ADQOMDNA23
IC: 12575A-MDNA23
This device complies with Part 15 of the FCC Rules and Industry Canada’s licence exempt RSSs.
Operation is subject to the following two conditions:
(1) This device may not cause interference;
(2) This device must acceptany interference,including interference that may cause undesired operation of
the device.
Only operate the device in accordance with the instructions supplied.
Changes or modifi cations to this unit not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order
to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the
antenna shall not be less than 20cm (8 inches) during normal operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
We, hereby declare that this device is in compliance with the relevant provisions of RE Directive 2014/53/EU.
A copy of the full DoC is attached (Europen Union products only).
NOTE
36
CLEANING AND MAINTENANCE
Air Filter Cleaning
Cabinet Cleaning
Winter Storage
The air fi lter should be checked at least once every
two weeks to see if cleaning is necessary. Trapped
particles in the fi lter can build up and reduce
performance by restricting airow through the coils.
• Grasp the fi lter by the center and pull up and out.
• Wash the fi lter using warm water. Rinse fi lter
thoroughly.
• Gently shake excess water from the fi lter. Be sure
the fi lter is thoroughly dry before replacing.
• Instead of washing, you may also vacuum the fi lter
clean.
• Be sure to unplug the air conditioner to prevent shock or fi re hazard. The cabinet and front may be
dusted with an oil-free cloth or washed with a cloth dampened in a solution of warm water and mild liquid
dishwashing detergent. Rinse thoroughly and wipe dry.
• Never use harsh cleansers, wax, or polish on the air conditioner.
• Be sure to wring excess water from the cloth before wiping around the controls. Excess water in or around
the controls will cause damage to the air conditioner.
• Plug in air conditioner.
If you plan to store the air conditioner during the winter, remove it carefully from the window according to the
installation instructions. Be careful not to spill any potentially standing water from the unit’s base pan. If water is
present, carefully drain it. Cover the unit with plastic or return it to the original carton in a cool dry place.
CAUTION
Clean your air conditioner occasionally to keep it looking new. Be sure to unplug the unit before cleaning to
prevent shock or fi re hazards.
Never use hot water over 104°F (40°C) to clean the air fi lter. Never attempt to operate the unit without the
air fi lter.
NOTE
37
TROUBLESHOOTING TIPS
Problem Solution
Air conditioner does not start.
Wall plug disconnected. Push plug fi rmly into wall outlet.
Circuit breaker tripped. Reset circuit breaker.
Check if the light on the plug is on. If it is off, press the RESET button.
Power is OFF. Turn power ON.
Unit turned off and then on quickly. Turn unit off and wait 3 minutes
before restarting.
Air from unit does not feel cold
enough.
Room temperature below 62°F (17°C). Cooling may not occur until room
temperature rises above 62°F (17°C).
Temperature sensor behind the air fi lter is touching the cold coil. Try to
move it so it does not contact the cold coil.
Reset to a lower temperature.
Compressor shut-off by changing modes. Wait approximately 3 minutes
and listen for compressor to restart when set in the COOL mode.
Check for potential obstructions blocking the outdoor intake/exhaust.
Clear any obstructions.
Air conditioner cooling, but room
is too warm- ice forming on
cooling coil behind air fi lter.
Outdoor temperature below 64°F (18°C). To defrost the coil, set to FAN
ONLY mode.
Air fi lter may be dirty. Clean fi lter. Refer to Care and Cleaning section. To
defrost, set to FAN ONLY mode.
Thermostat set too cold for night-time cooling. To defrost the coil, set to
FAN ONLY mode. Then, set temperature to a higher setting.
Air conditioner cooling, but room
is too warm- NO ice forming on
cooling coil behind air fi lter.
Dirty or restricted air fi lter. Clean fi lter. Refer to Care and Cleaning section.
To defrost, set to FAN ONLY mode.
Temperature is set too high, set temperature to a lower setting.
Air directional louvers positioned improperly. Position louvers for better
air distribution.
Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air
distribution. Clear obstruction in front of unit.
Any open doors, windows, or registers may allow cold air to escape. Close
any doors, windows, or registers.
The room may be too warm. Allow additional time to remove “stored
heat” from walls, ceiling, fl oor and furniture.
Before calling for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
38
Problem Solution
Air conditioner turns on and off
rapidly.
Dirty air fi lter- air restricted. Clean air fi lter.
Outside temperature extremely hot. Set FAN speed to a higher setting to
bring air past cooling coils more frequently.
Check for potential obstructions blocking the outdoor intake/exhaust.
Clear any obstructions.
Noise when unit is cooling.
Air movement sound. This is normal. If too loud, set to a slower FAN
setting.
Window vibration - poor installation. Refer to installation instructions or
check with installer.
Water dripping INSIDE when unit
is cooling.
Improper installation. Tilt air conditioner slightly to the outside to allow water
drainage.
Refer to installation instructions - check with installer.
Water dripping OUTSIDE when
unit is cooling.
Unit removing large quantity of moisture from humid room. This is normal
during excessively humid days.
Remote sensing deactivating
prematurely (some models).
Remote control not located within range. Place remote control within
26 feet & 180°, radius of the front of the unit, and pointed in the general
direction of the air conditioner unit.
Remote control signal obstructed. Remove obstruction.
Room too cold. Temperature setting too low. Increase temperature setting.
Noise when unit starts.
A 30 second high pitched noise may occur when the unit is turned on due
to the compressor starting. This is normal.
Window does not insert into the
U-shaped slot.
Ensure that the “U-shaped” slot is in line with the window, if not, align the
slot with the window.
Ensure that the unit is not slanted too much to cause interference with
the top of the unit. Reference the installation instructions for more
information.
Unit will not connect to WiFi
or App does not work (some
models).
For additional support and troubleshooting tips, visit the “Help” tab within
the MSmartHome app.
39
WARRANTY
Air Conditioner Limited Warranty
Your product is protected by this Limited Warranty:
Warranty service must be obtained from Midea Consumer Services or an authorized Midea servicer.
Warranty
• One Year Limited Warranty from original purchase date. Five Year Limited Sealed System Warranty (includes
components containing refrigerant) from original purchase date. Three Year Limited Compressor Warranty from
original purchase date.
Midea, through its authorized servicers will:
• Pay all costs for reparing or replacing parts of this appliance which prove to be defective in materials or
workmanship.
Consumer will be responsible for:
• Diagnostics, removal, transportation and reinstallation cost required because of service.
• Costs of service calls that are a result of items listed under NORMAL RESPONSABILITIES OF THE CONSUMER**
Midea replacement parts shall be used and will be warranted only for the original warranty.
NORMAL RESPONSABILITIES OF THE CONSUMER**
This warranty applies only to products in ordinary household use, and the consumer is responsible for the items
listed below:
1. Proper use of the appliance in acordance with instructions provided with the product.
2. Routine maintenance and cleaning necessary to keep the good working condition.
3. Proper installation by an authorized service professional in accordance with instructions provided with the appliance and
in accordance with all local plumbing, electrical and/or gas codes.
4. Proper connection to a grouded power supply of suffi cient voltage, replacement of blown fuses, repair of loosen
connections or defects in house wiring.
5. Expenses for making the appliance accessible for servicing.
6. Damages to fi nish after intallation.
EXCLUSIONS
This warranty does not cover the following:
1) Failure caused by damage to the unit while in your possesion (other than damage caused by defect or
malfunction), by its improper installation, or by unreasonable use of the unit, including without limitation, failure
to provide reasonable and necessary maintenance or to follow the written installation and Operating Instructions.
2) Damages caused by serviced performed by persons other than those authorized by Midea customer service; or
external causes such as abuse, misuse, inadequate power supply or acts of God.
3) If the unit is put to commercial, business, rental, or other use or application other than for consumer use, we make
no warranties, express or implied, including but not limited to, any implied warranty of merchantability or fi tness
for use or purpose.
4) Products without original serial numbers or products that have serial numbers which have been altered or cannot
be readily determined.
NOTICE: Some states do not allow the exclusions or limitation of incidental or consequential damages. So this
limitation or exclusion may not apply to you.
IF YOU NEED SERVICE
Keep your bill of sale, delivery slip, or some other appropriate payment Record.
The date on the bill establishes the warranty period, should service be required.
If service is performed, its your best interest to obtain and keep all receipts.
This written warranty gives you specifi c legal rights. You may also have other rights that vary from state to state.
Service under this warranty must be obtained by following these steps, in order:
1) Contact Midea Consumer Services or an authorized Midea services at 1 866 646 4332.
2) If there is a question as to where to obtain service, contact our consumer relations Departament.
40
TRADEMARKS, COPYRIGHTS AND LEGAL
STATEMENT
logo, word marks, trade name, trade dress and all versions thereof are valuable assents of Midea
Group and/or its affi liates (“Midea”), to which Midea owns trademarks, copyrights and other intellectual
property rights, and all goodwill derived from using any part of a Midea trademark. Use of Midea trademark
for commercial purposes without the prior written consent of Midea may constitute trademark infringement
or unfair competition in violation of relevant laws.
This manual is created by Midea and Midea reserves all copyrights thereof. No entity or individual may use,
duplicate, modify, distribute in whole or in part this manual, or bundle or sell with other products without the
prior written consent of Midea.
All the described functions and instructions were up to date at the time of printing this manual. However, the
actual product may vary due to improved functions and designs.
41
DATA PROTECTION NOTICE
For the provision of the services agreed with the customer, we agree to comply without restriction with
all stipulations of applicable data protection law, in line with agreed countries within which services to
the customer will be delivered, as well as, where applicable, the EU General Data Protection Regulation
(GDPR).
Generally, our data processing is to fulfi l our obligation under contract with you and for product safety
reasons, to safeguard your rights in connection with warranty and product registration questions. In
some cases, but only if appropriate data protection is ensured, personal data might be transferred to
recipients located outside of the European Economic Area.
Further information are provided on request. You can contact our Data Protection offi cer via
[email protected]. To exercise your rights such as right to object your personal date being
processed for direct marketing purposes, please contact us via [email protected]. To fi nd further
information, please follow the QR Code.
The design and specifi cations are subject to change without prior notice for product improvement. Consult with
the sales agency or manufacturer for details.
Any updates to the manual will be uploaded to the service website, please check for the latest version.
www.midea.com
© Midea 2023 all rights reserved
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