User Guide
SUMMARY
This guide provides technical specifications and information about monitor features, setting up the monitor, and
using the monitor.
Legal information
© Copyright 2023 HP Development
Company, L.P.
Thunderbolt and the Thunderbolt logo
are trademarks of Intel Corporation or
its subsidiaries in the U.S. and/or other
countries. Microsoft and Windows are either
registered trademarks or trademarks of
Microsoft Corporation in the United States
and/or other countries. USB Type-C and
USB-C are registered trademarks of USB
Implementers Forum. VESA, DisplayPort™
and the DisplayPort™ logo are trademarks
owned by the Video Electronics Standards
Association (VESA) in the United States and
other countries.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your product.
To access the latest user guide, go to
http://www.hp.com/support, and follow the
instructions to find your product. Then select
Setup & User Guides.
To help us improve this document, please
send any suggestions, comments, or errors
to
mailto:hp.doc.feedback@hp.com. Include
the document part number when submitting
your feedback.
First Edition: December 2023
Document part number: N76623-001
Table of contents
1 About this guide..................................................................................................................................................................................................................................... 1
2 Getting started...................................................................................................................................................................................................................................... 2
Important safety information............................................................................................................................................................................................... 2
More HP resources......................................................................................................................................................................................................................3
Preparing to call technical support ......................................................................................................................................................................3
Getting to know your monitor............................................................................................................................................................................................... 3
Features ................................................................................................................................................................................................................................... 3
Front components............................................................................................................................................................................................................. 5
Rear components.............................................................................................................................................................................................................. 5
Bottom components .......................................................................................................................................................................................................6
Locating the serial number and product number.......................................................................................................................................7
Setting up the monitor ..............................................................................................................................................................................................................8
Attaching the monitor stand......................................................................................................................................................................................8
Mounting the monitor head........................................................................................................................................................................................ 8
Removing the monitor stand.......................................................................................................................................................................... 9
Attaching the monitor head to a mounting device......................................................................................................................... 9
Connecting the cables ................................................................................................................................................................................................10
Connecting USB devices ..........................................................................................................................................................................................13
Adjusting the monitor ................................................................................................................................................................................................... 14
Installing a security cable..........................................................................................................................................................................................16
Turning on the monitor.................................................................................................................................................................................................16
HP watermark and image retention policy.....................................................................................................................................................17
3 Connecting a second computer to the monitor using the KVM function................................................................................................18
KVM connection priorities.................................................................................................................................................................................................... 18
4 Using the monitor ............................................................................................................................................................................................................................ 20
Downloading HP Display Center ....................................................................................................................................................................................20
Downloading software and utilities..............................................................................................................................................................................20
The Information file................................................................................................................................................................................................................... 20
The Image Color Matching file.......................................................................................................................................................................................... 21
Using the OSD menu ................................................................................................................................................................................................................ 21
Using the OSD function buttons...................................................................................................................................................................................... 21
Reassigning the function buttons ................................................................................................................................................................................. 22
Display mode status................................................................................................................................................................................................................ 22
Changing the Power Mode setting................................................................................................................................................................................ 22
Using Auto-Sleep Mode......................................................................................................................................................................................................... 23
Using PiP and PbP...................................................................................................................................................................................................................... 23
iii
DisplayPort multistreaming over USB Type-C Thunderbolt.........................................................................................................................24
Configuring an external monitor..................................................................................................................................................................................... 25
USB Type-C mode...................................................................................................................................................................................................................... 25
Updating the monitor.............................................................................................................................................................................................................. 25
Downloading the HP firmware installer.......................................................................................................................................................... 25
Updating firmware for the monitor....................................................................................................................................................................26
5 Support and troubleshooting...................................................................................................................................................................................................27
Solving common issues.........................................................................................................................................................................................................27
Button lockouts ........................................................................................................................................................................................................................... 28
6 Maintaining the monitor.............................................................................................................................................................................................................. 29
Maintenance guidelines........................................................................................................................................................................................................ 29
Cleaning the monitor ................................................................................................................................................................................................... 29
Shipping the monitor....................................................................................................................................................................................................30
Appendix A Technical specifications ..................................................................................................................................................................................... 31
80 cm (31.5 in) model specifications.............................................................................................................................................................................31
Preset display resolutions................................................................................................................................................................................................... 32
80 cm (31.5 in) model..................................................................................................................................................................................................... 32
High-definition video formats........................................................................................................................................................................................... 32
Energy saver feature...............................................................................................................................................................................................................33
Appendix B Accessibility................................................................................................................................................................................................................ 34
HP and accessibility.................................................................................................................................................................................................................34
Finding the technology tools you need...........................................................................................................................................................34
The HP commitment.....................................................................................................................................................................................................34
International Association of Accessibility Professionals (IAAP)..................................................................................................35
Finding the best assistive technology............................................................................................................................................................. 35
Assessing your needs ..................................................................................................................................................................................... 35
Accessibility for HP products..................................................................................................................................................................... 35
Monitor accessibility features (select products/regions only).................................................................................................................36
Built-in accessibility features.................................................................................................................................................................................36
What is Accessibility Mode?...................................................................................................................................................................................36
How do you turn Accessibility Mode on or off?........................................................................................................................................36
Standards and legislation ....................................................................................................................................................................................................37
Standards..............................................................................................................................................................................................................................37
Mandate 376 – EN 301 549 ............................................................................................................................................................................38
Web Content Accessibility Guidelines (WCAG).............................................................................................................................38
Legislation and regulations.....................................................................................................................................................................................38
Useful accessibility resources and links ..................................................................................................................................................................38
Organizations....................................................................................................................................................................................................................39
Educational institutions .............................................................................................................................................................................................39
Other disability resources .......................................................................................................................................................................................39
HP links................................................................................................................................................................................................................................... 39
Contacting support..................................................................................................................................................................................................................40
iv
About this guide1
This guide provides technical specifications and information about monitor features, setting up the
monitor, and using the software. Depending on the model, your monitor may not have all the features
included in this guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate
injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example,
messages related to property damage). Warns the user that failure to follow a procedure exactly as
described could result in loss of data or in damage to hardware or software. Also contains essential
information to explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
About this guide
1
Getting started2
Read this chapter to learn about safety information and where to find additional HP resources.
Important safety information
An AC adapter and power cord might be included with the monitor. If you use another cord, use only a
power source and connection appropriate for this monitor. For information about the correct power cord
set to use with the monitor, see the
Product Notices
provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
● Plug the power cord into an AC outlet that is easily accessible at all times.
● If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed) three-
pin outlet.
● Disconnect power from the computer by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords and cables
connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the
Safety & Comfort Guide
provided with your user guides.
It describes proper workstation setup and proper posture, health, and work habits for computer users.
The
Safety & Comfort Guide
also provides important electrical and mechanical safety information. The
Safety & Comfort Guide
is also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device
such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strip must be specifically labeled as having this capability. Use a power strip
whose manufacturer offers a damage replacement policy so that you can replace the equipment if
surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death. To prevent
injury, securely attach the monitor to the floor or wall in accordance with the installation instructions.
WARNING! This equipment is not suitable for use in locations where children are likely to be present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a
controlled luminous environment to avoid interference from surrounding light and bright surfaces that
might cause disturbing reflections from the screen.
2
Chapter 2 Getting started
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Table 2-1 Additional information
Resource Contents
Setup Instructions Overview of monitor setup and features
HP support For HP support or to resolve a hardware or software problem, go
to http://www.hp.com/support, and follow the instructions to find your
product.
– or –
Select the Search icon in the taskbar, type support in the search box,
and then select HP Support Assistant.
– or –
Select the question mark icon in the taskbar.
NOTE: Contact customer support to replace the power cord, the AC adapter (select products only), or any other
cables that shipped with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue.
If you cannot solve a problem using Support and troubleshooting on page 27, a call to technical
support can provide additional help. Have the following information available when you call:
● Monitor model number
● Monitor serial number
● Purchase date on invoice
● Conditions under which the problem occurred
● Error messages received
● Hardware configuration
● Name and version of the hardware and software that you are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components, where they
are located, and how they work.
Features
Depending on the model, your monitor might include the following features:
More HP resources
3
Display features
● 80 cm (31.5 in) diagonal viewable screen area with 3840 × 2160 resolution, plus full-screen support
for lower resolutions; includes custom scaling for maximum image size while preserving original
aspect ratio
● Liquid crystal display (LCD) with active matrix and in-plane switching (IPS) Black technology
● Wide color gamut to provide coverage of sRGB color spaces (sRGB 100%, DCI P3 98%)
● Nonglare panel with an LED backlight
● Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
(horizontal/vertical viewing angles: 178°)
● Single power button on the monitor turns the monitor and HP notebook (if connected to
Thunderbolt™ or USB Type-C® cable) on and off
● Tilt, swivel, and height adjustment capabilities
● Pivot capability to rotate the monitor head from landscape to portrait orientation
● Dual Picture in Picture (PiP) and Picture by Picture (PbP) functionality to enable the USB Type-C
Thunderbolt, DisplayPort™, and HDMI inputs to be viewed in each half of the screen
● 5-in-1 joystick control and five on-screen display (OSD) buttons
Moving the joystick up, down, left, or right displays the OSD button labels, or hot keys. For select
monitors, moving the joystick or Joypad in a defined direction immediately performs a hot-key
function without showing the OSD button menu first.
● On-screen display (OSD) adjustments in 11 languages for easy setup and screen optimization
● Energy saver feature to meet requirements for reduced power consumption
● Security cable slot on the rear of the monitor for an optional security cable
● Cable management feature for placement of cables and cords
Connectors
● DisplayPort video input and output
● High-Definition Multimedia Interface (HDMI) video input
● USB Type-C Thunderbolt ports (cable included in select regions)
● USB hub with one USB Type-B port that connects to the computer (upstream), four USB Type-A
ports, and one USB Type-C port that connects to USB devices (downstream)
● Plug and Play capability, if supported by your operating system
● RJ-45 (network) jack
Monitor stand
● Removable stand for flexible monitor head mounting solutions
● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and
then remove it with the convenient sliding tab release
4
Chapter 2 Getting started
● VESA® mounting bracket for attaching the monitor head to a wall-mount device or swing arm
● VESA mounting capability (100 × 100 mm) for attaching the monitor to a swing arm mount
● Support for a mounting bracket to attach the monitor to a Mini Workstation or Mini Desktop
NOTE: For safety and regulatory information, see the
Product Notices
provided in your
documentation kit. To access the latest user guide, go to http://www.hp.com/support, and follow the
instructions to find your product. Then select Setup & User Guides.
Front components
To identify the components on the front of the monitor, use this illustration and table.
Table 2-2
Front components and their descriptions
Component Description
(1) Power button Turns the monitor on or off.
NOTE: Be sure that the master power switch on the monitor is in the On
position to turn on the monitor.
NOTE: When an HP notebook is connected to the Thunderbolt port, pressing
the power button on the display turns off your notebook or puts it to sleep
based on your power setting preferences.
(2) Power light White: The monitor is on.
Amber: The monitor is in a reduced power state because of inactivity.
Rear components
To identify the components on the rear of the monitor, use this illustration and table.
Front components
5
Table 2-3 Rear components and their descriptions
Component Description
(1) Joypad Press to open the OSD settings.
(2) USB port (downstream) Connects a USB cable to a peripheral device, such as a keyboard, mouse, or
USB hard drive, and supports battery charging.
(3) USB Type-C port
(downstream)
Connects a USB cable to a peripheral device, such as a keyboard, mouse, or
USB hard drive, and supports 5V/3A battery charging.
Bottom components
To identify the components on the bottom of the monitor, use this illustration and table.
Table 2-4
Bottom components and their descriptions
Component Description
(1) Security cable slot Connects an optional security cable.
(2) Master power switch Turns on or off all power to the monitor.
(3) Power connector Connects your monitor to a power outlet.
(4) HDMI port Connects the HDMI cable to a source device such as a computer or
game console.
(5) DisplayPort connector Connects the DisplayPort cable to a source device such as a
computer or game console.
6 Chapter 2 Getting started
Table 2-4 Bottom components and their descriptions (continued)
Component Description
(6) USB Type-C Thunderbolt port
(upstream)
Connects a Thunderbolt or USB Type-C cable to a source device such
as a computer or game console. This Thunderbolt port can function as
a DisplayPort input or as a USB 3.0 connection. It can also be used to
deliver up to 100 W of power to a device. Power outputs are 5 V/ 9 V/ 12
V/ 15 V/ 20 V to achieve a 100 W output.
This port also enables the USB Type-A ports to perform their functions.
(7) DisplayPort OUT connector Connects a DisplayPort cable to a secondary monitor for daisy-
chaining.
(8) USB Type-B port (upstream) Connects the USB Type-B cable to a source device such as a
computer or game console.
NOTE: A USB Type-B cable or a Thunderbolt cable must be
connected from the source device to the monitor to enable USB Type-A
ports on the monitor.
(9) RJ-45 (network) port Connects a network cable. The network data rate via Thunderbolt
maximum speed is 1000 Mbps.
● Green (left): The network is connected.
● Amber (right): Activity is occurring on the network.
NOTE: The RJ-45 (network) port supports Wake On Lan (WOL) in-band,
Mac Address Passthrough (MAPT) in-band, and PXE boot. Functionality
may vary with PC settings. For more information, see USB Type-C
mode on page 25.
(10) USB ports (2) (downstream) Connect a USB cable to a peripheral device, such as a keyboard,
mouse, or USB hard drive.
(11) USB port (downstream) Connects a USB cable to a peripheral device, such as a keyboard,
mouse, or USB hard drive and supports battery charging.
Locating the serial number and product number
Depending on the product, the serial number and product number are located on a label on the rear of
the monitor or on a label under the front bezel of the monitor head. You might need these numbers when
you contact HP for support.
Locating the serial number and product number
7
Setting up the monitor
This section describes attaching the monitor stand or wall mount and the options for connecting your
monitor to a PC, notebook, gaming console, or similar device.
WARNING! To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The
Safety &
Comfort Guide
also provides important electrical and mechanical safety information. The
Safety &
Comfort Guide
is available on the web at http://www.hp.com/ergo.
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure
on the panel can cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the
screen will not recover to its normal condition.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to prevent
damage to the control buttons, position the monitor facedown on a flat surface covered with protective
sheet foam or a nonabrasive cloth.
Attaching the monitor stand
Correctly attaching your monitor stand is critical for safe use. This section describes how to safely
attach a stand.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might
cause interfering reflections.
NOTE: The procedures for attaching a monitor stand might be different on other models.
NOTE: Leave the monitor in the box to protect the screen.
1. Open the box so that the monitor head is facedown in the box.
2. Position the monitor stand on the mounting plate on the rear of the monitor (1), and then snap the
monitor stand into place.
3. Attach the base to the monitor stand (2), and then tighten the screws (3).
Mounting the monitor head
To attach your monitor to a wall using a swing arm or other mounting fixture, follow the steps in this
section to safely and securely connect your monitor.
8
Chapter 2 Getting started
IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a
third-party mounting solution to the monitor head, use four 4 mm, 0.7 pitch, and 10 mm long screws
(M4× 10L). Longer screws might damage the monitor. Be sure that the manufacturer’s mounting
solution is compliant with the VESA standard and is rated to support the weight of the monitor head.
For best performance, use the power and video cables provided with the monitor.
NOTE: This apparatus is intended to be supported by a UL-listed, CSA-listed, or GS-listed wall-mount
bracket.
Removing the monitor stand
If you decide to use a wall mount instead of the monitor stand that you attached, first remove the stand.
IMPORTANT: Before you disassemble the monitor, be sure that the monitor is turned off and all cables
are disconnected.
IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these
procedures.
1. Disconnect and remove all cables from the monitor.
2. Position the monitor facedown in the box.
3. Push down on the monitor stand.
4. Remove the stand from the monitor.
Attaching the monitor head to a mounting device
You might need additional tools such as a screwdriver (purchased separately) when you attach a
mounting device. To avoid damage to your monitor, follow these instructions:
Removing the monitor stand
9
1. Remove the two screws from the VESA holes located on the rear of the monitor head (1), and then
remove the screw fastener (2).
2. Align the VESA adapter with the screw holes located on the rear of the monitor head (1), and then
install the two screws to secure the adapter (2).
NOTE: The adapter attaches only after you lower the stand mount to the correct position.
3. To attach the monitor head to a swing arm or other mounting device, insert four mounting screws
through the holes on the mounting device and into the VESA screw holes on the back of the monitor
head.
IMPORTANT: If these instructions do not apply to your device, then follow the mounting device
manufacturer’s instructions when mounting the monitor to a wall or swing arm.
Connecting the cables
In addition to details about how to connect a cable, this section contains information about how your
monitor functions when you connect certain cables.
10
Chapter 2 Getting started
NOTE: Depending on the model, the monitor might be capable of supporting Thunderbolt, USB Type-
C, HDMI, or DisplayPort inputs. The video mode is determined by the video cable used. The monitor
automatically determines which inputs have valid video signals. You can select the inputs through the
OSD menu. The monitor ships with select cables. Not all cables shown in this section are included with
the monitor.
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect a video cable.
NOTE: Some USB Type-C ports support display output. To determine if the USB Type-C port on
your monitor is capable of supporting DisplayPort output, see Rear components on page 5 and
Bottom components on page 6.
● Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor
and the other end to the DisplayPort connector on the source device.
● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other
end to the HDMI port on the source device.
● Connect one end of a Thunderbolt cable to the Thunderbolt port on the rear of the monitor
and the other end to the Thunderbolt port on the source device. Use only the HP-approved
Thunderbolt cable provided with the monitor.
Connecting the cables
11
NOTE: The monitor’s Thunderbolt port provides network, data, video, and power delivery (up to
100 W).
The host device must be able to support DisplayPort Alt Mode (video, charging, and USB
3.1) over the Thunderbolt connector. The host device must also be compatible with USB
Type-C-Thunderbolt-enabled ports.
3. Connect one end of the USB Type-B cable to a USB Type-B port on the monitor and the other end to
a USB Type-A port on the source device.
4. Connect one end of a network cable to the network jack on the monitor and the other end to a
network wall jack or router.
NOTE: To enable the network function, be sure that the Thunderbolt port is connected.
5. Connect one end of the power cord to the power connector on the monitor and the other end to a
grounded AC outlet.
WARNING! To reduce the risk of electric shock or damage to the equipment:
12
Chapter 2 Getting started
● Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
● Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
● Disconnect power from the equipment by unplugging the power cord from the AC outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one can
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging the power
cord from the AC outlet, grasp the cord by the plug.
Connecting USB devices
Use USB ports to connect devices such as a digital camera, USB keyboard, or USB mouse. There are
four USB ports on the monitor to connect to a device (downstream): three USB Type-A on the rear, and
one USB Type-C and one USB Type-A on the side.
NOTE: You must connect the Thunderbolt cable or USB Type-B cable from the source device
(computer) to the rear of the monitor to enable the USB Type-A ports to serve as a USB hub for a
mouse, keyboards, phones, external hard drives, and practically anything that is USB-connected and
can accept 5 V.
Table 2-5
USB port locations
USB Ports
Thunderbolt port (upstream)
USB Type-B port
USB Type-A ports (4) downstream
USB Type-C port downstream
Connecting USB devices 13
Adjusting the monitor
To support an ergonomic work space, your monitor offers the adjustment options outlined in this
section.
WARNING! To reduce the risk of serious injury, read the
Safety & Comfort Guide
. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The
Safety &
Comfort Guide
also provides important electrical and mechanical safety information. The
Safety &
Comfort Guide
is available on the web at http://www.hp.com/ergo.
1. Tilt the monitor head forward or backward to set it to a comfortable eye level.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s
top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is
positioned low and reclined might be more comfortable for users with corrective lenses. Reposition
your monitor as you adjust your working posture throughout the work day.
14
Chapter 2 Getting started
3. Swivel the monitor head to the left or right for the best viewing angle.
4. You can pivot the monitor head from landscape to portrait orientation viewing to adapt to your
application.
a. Adjust the monitor to full height position and tilt the monitor back to full tilt position (1).
b. Pivot the monitor clockwise or counterclockwise 90° from landscape to portrait orientation (2).
IMPORTANT: If the monitor is not in full height and full tilt position when pivoting, the bottom
right corner of the monitor panel will come in contact with the base and potentially cause
damage to the monitor.
If you are adding an optional speaker bar to the monitor, install it after pivoting the monitor.
The speaker bar will come in contact with the base when the monitor pivots and potentially
cause damage to the monitor or speaker bar.
NOTE: Use the operating system's display settings to rotate the image on the screen from
portrait to landscape. To rotate the OSD from portrait to landscape, select OSD menu, select
Menu Rotation, and then select Portrait.
Adjusting the monitor
15
Installing a security cable
As a security measure, you can secure the monitor to a fixed object with an optional security cable
available from HP. Use the key that came with the optional security cable to attach and remove the lock.
Turning on the monitor
This section provides important information about preventing damage to your monitor, startup
indicators, and troubleshooting information.
IMPORTANT: Burn-in image damage might occur on monitors that display the same static image on
the screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen
saver application or turn off the monitor when it will not be in use for a prolonged period of time. Image
retention is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not
covered under the HP warranty.
NOTE: On select HP monitors, you can disable the power light in the OSD menu. Press the Menu
button to open the OSD, select Power, select Power LED, and then select Off.
■
Press the power button on the monitor to turn it on. Be sure that the master power switch is in the On
position.
16
Chapter 2 Getting started
NOTE: If pressing the power button has no effect, the Power Button Lockout feature might be
enabled. To disable this feature, press and hold the monitor power button for 10 seconds.
When you first turn on your monitor, a monitor status message is displayed for 5 seconds. The message
shows which input is the current active signal, the status of the auto-switch source setting (On or
Off; default setting is On), the current preset display resolution, and the recommended preset display
resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the display.
NOTE: When an HP notebook is connected to the Thunderbolt port, pressing the power button on the
display turns off your notebook or puts it to sleep, based on your power setting preferences.
HP watermark and image retention policy
Some monitors are designed with In-Plane Switching (IPS) display technology, which provides ultrawide
viewing angles and advanced image quality. Though suitable for many applications, this panel
technology is not suitable for static, stationary, or fixed images for long periods of time, unless you
use screen savers.
Applications with static images can include camera surveillance, video games, marketing logos, and
templates. Static images can cause image retention damage that could look like stains or watermarks
on the monitor's screen.
Image retention damage on monitors that are in use 24 hours per day is not covered under the HP
warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the
power management setting, if supported on your computer, to turn off the monitor when the computer is
idle.
HP watermark and image retention policy
17
Connecting a second computer to the
monitor using the KVM function
3
The keyboard, video, mouse (KVM) function in the monitor provides the capability to connect two
computers to one monitor with quick monitor access to either computer, and control using one keyboard
and one mouse.
For video input from a second computer, connect either a DisplayPort cable or an HDMI cable to the
appropriate connector on the rear of the monitor. For example, connect one end of a DisplayPort cable
to a DisplayPort connector on the rear of the monitor and the other end to a DisplayPort connector on
the second computer. If the second computer has only an HDMI port, connect one end of the HDMI
cable to an HDMI port on the rear of the monitor and the other end to an HDMI port on the second
computer.
For the USB connection to the second computer, you can use a USB Type-B to Type-A cable connected
to the monitor's USB Type-B port.
When the Thunderbolt (bottom side) input is connected, the monitor will automatically switch to the
Thunderbolt input for both video and USB data regardless of the computer state. When the Thunderbolt
input is disconnected and the second computer is active, the monitor will automatically switch back to
the active input (DisplayPort or HDMI).
Table 3-1
Connecting a second computer
Component Description
(1) Power connector Connects your monitor to a power outlet.
(2) HDMI port When the second computer is active (PC #2), the monitor switches to
the active input (HDMI or DisplayPort).
(3) Thunderbolt port Multiple function support includes charging, USB, and display
functions.
(4) DisplayPort port
(5) USB Type-B port USB port connects to PC #2.
KVM connection priorities
The section describes KVM connection priorities.
There are 2 types of KVM connections:
18
Chapter 3 Connecting a second computer to the monitor using the KVM function
● Thunderbolt uses a Thunderbolt or USB Type-C cable only.
● USB Type-B uses a USB Type-B cable for USB data transfer and to connect with HDMI or DisplayPort
for video transfer.
The KVM function uses the current video input port. If the first computer is disconnected, the KVM
setting switches to the powered-on second computer.
If two active computers are connected, the KVM function can be quickly switched by pressing the OSD
Next Input button (1).
In PbP mode, to activate the KVM function for two active computers, follow the instructions to first
enable PbP mode (see Using PiP and PbP on page 23). Two video inputs will be shown picture by picture
at the same time. Next, you can quickly switch hosts by pressing the OSD USB host swap button (1).
KVM connection priorities
19
Using the monitor4
This chapter describes how to use your monitor and its features, including software and utilities, the
OSD menu, the function buttons, power modes, and Windows Hello.
Downloading HP Display Center
You can download and install the HP Display Center software from the Microsoft
®
store.
1. Select the Microsoft Store app on your desktop or type Microsoft Store in the taskbar search
box.
2. Type HP Display Center in the Microsoft Store search box.
3. Follow the on-screen instructions.
The tool downloads to the selected location.
Downloading software and utilities
You can download and install these files from HP Support.
● INF (Information) file
● ICM (Image Color Matching) files
To download the files:
1. Go to http://www.hp.com/support.
2. Select Software and Drivers.
3. Select your product type.
4. Enter your HP monitor model in the search field and follow the on-screen instructions. The .inf
and .icm files are included in the SoftPaq.
The Information file
The INF file defines monitor resources used by Windows® operating systems to ensure monitor
compatibility with the computer’s graphics adapter.
This monitor is Plug and Play compatible, and the monitor will work correctly without installing the
INF file. Monitor Plug and Play compatibility requires that the computer’s graphics card is VESA DDC2
compliant and that the monitor connects directly to the graphics card. Plug and Play does not work
through separate BNC-type connectors or through distribution buffers, boxes, or both.
20
Chapter 4 Using the monitor
The Image Color Matching file
The ICM files are data files that are used in conjunction with graphics programs to provide consistent
color matching from monitor screen to printer, or from scanner to monitor screen. These files are
activated from within graphics programs that support this feature.
NOTE: The ICM color profile is written in accordance with the International Color Consortium (ICC)
Profile Format specification.
Using the OSD menu
You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing
features of your monitor.
To access and make adjustments in the OSD, use the Joypad on the monitor's rear panel. See Rear
components on page 5.
1. If the monitor is not already on, press the power button to turn on the monitor.
2. Press the center of the Joypad.
3. Press the function buttons up, down, left, or right to navigate menu choices. Press the center of the
Joypad to make a selection.
The following table lists possible menu selections in the OSD main menu. It includes descriptions for
each setting and its impacts on your monitor's appearance or performance.
Table 4-1
OSD menu options and descriptions for using a button or a controller
Main menu Description
Brightness + Adjusts the brightness level of the screen.
Color Selects and adjusts the screen color.
Image Adjusts the screen image.
Input Selects the video input signal (DisplayPort, HDMI, USB-C video).
Power Adjusts the power settings.
Menu Adjusts the OSD menu and function button controls, and selects the language used to display the
OSD menu (the factory default is English).
Management Adjusts the DDC/CI settings, and returns all OSD menu settings to the factory default settings.
Information Opens the Information menu.
Exit Exits the OSD menu screen.
Using the OSD function buttons
The function buttons offer useful actions, and you can customize all but one of them to make them even
more useful.
NOTE: The actions of the function buttons vary among monitor models.
The Image Color Matching file
21
For information about changing the function of the buttons, see Reassigning the function buttons on
page 22.
Table 4-2 Button names and descriptions
Button Description
(1) Next Input button Switches the monitor's input source to the next active input.
(2) Menu button Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD
menu.
(3) Color button Opens the Color menu where you can select a preset view mode.
(4) Brightness button Adjusts the monitor screen brightness.
(5) Information button Opens the Information menu where you can get information about the monitor
and the input signal of the host.
Reassigning the function buttons
Except for the Menu button, you can change the action associated with a function button from the
default action to another action that helps you quickly access your most commonly used menu items.
To reassign the function buttons:
1. Press the Menu button to open the OSD menu.
2. Select Menu, select Assign Buttons, and then select one of the available options for the button that
you want to assign.
Display mode status
When you turn on the monitor, the Monitor Status window appears and shows you the status of the
inputs, the current selected color preset, and the current and optimal resolutions.
The current display mode shows in the Information menu window and at the bottom of the OSD’s main
menu in the status bar area.
Changing the Power Mode setting
This section describes how to activate Performance mode. Certain features on your monitor might
require Performance mode to be active.
22
Chapter 4 Using the monitor
When in sleep mode, to comply with international power standards, the monitor default setting is Power
Saver mode.
If your monitor supports Performance mode and you need to keep the USB ports enabled when the
monitor is in Auto-Sleep Mode, change the Power Mode setting from Power Saver to Performance.
NOTE: If you are connecting a computer that is not battery powered, you must change the Power
Mode setting to Performance mode.
To change the power mode setting:
1. Press the Menu button to open the OSD menu.
2. Select Power, select Power Mode, and then select Performance.
3. Select Back and close the OSD.
Using Auto-Sleep Mode
Your monitor has an energy-saving feature called Auto-Sleep Mode, which is a reduced power state. This
section describes how to activate or adjust Auto-Sleep Mode on your monitor.
When Auto-Sleep Mode is enabled, which it is by default, the monitor enters a reduced power state when
the computer signals low-power mode, which it does by the absence of either a horizontal or vertical
sync signal.
Upon entering this reduced power state (Auto-Sleep mode), the monitor screen is blanked, the backlight
turns off, and the power light turns amber. The monitor draws less than 0.5 W of power when in this
reduced power state. The monitor wakes from Auto-Sleep mode when the computer sends an active
signal to the monitor (for example, when you activate the mouse or keyboard).
To disable Auto-Sleep Mode in the OSD:
1. Press the Menu button to open the OSD, or press the center of the joypad to open the OSD.
2. In the OSD, select Power.
3. Select Auto-Sleep Mode, and then select Off.
Using PiP and PbP
The monitor supports both Picture in Picture (PiP), where one source is overlaid on another, and Picture
by Picture (PbP), where one source is positioned adjacent to another either horizontally (for landscape
orientation) or vertically (for portrait orientation). Two full HD (FHD) images can be displayed in the PbP
mode.
To use PiP or PbP:
1. Connect a secondary input source to the monitor.
2. Press one of the OSD buttons on the rear panel to activate the buttons, and then press the Menu
button to open the OSD.
3. In the OSD, select Input, select PiP Control and then select Enable PiP.
The monitor scans the secondary inputs for a valid signal input and uses that input for the PiP or
PbP picture.
Using Auto-Sleep Mode
23
4. To change the PiP or PbP input, select PiP Control in the OSD, and then select Assign Inputs.
5. To change the size of the PiP, select PiP Size in the OSD, and then select the size that you want.
6. To adjust the position of the PiP, select PiP Position in the OSD, and then select the position that you
want.
DisplayPort multistreaming over USB Type-C Thunderbolt
If you are using USB Type-C Thunderbolt as the primary video input source, you can multistream to other
DisplayPort monitors connected in a daisy-chain configuration. You can connect up to two 4K monitors
in this configuration if the graphics card in your computer supports this configuration.
The number of monitors you can connect through DisplayPort multistreaming depends on a number of
factors, including the resolutions and scan rates used for each monitor and the capabilities of your GPU
or embedded graphics system. If you have purchased a new graphics card for your computer, check the
manual that came with your graphics card for further information about its capabilities.
To multistream:
1. Be sure that the USB Thunderbolt port is your primary video input.
2. Add a second monitor by connecting a DisplayPort cable between the DisplayPort OUT port on the
primary monitor and the DisplayPort IN port on a secondary monitor.
NOTE: The daisy-chained monitors need to have DisplayPort IN and OUT video ports. The last
monitor in the chain needs only a DisplayPort IN video port.
3. Set a connected monitor to display the same image as the primary monitor or a different image.
4. For a non-Thunderbolt host PC with USB Type-C only, to connect an additional monitor, press the
Menu button to open the OSD menu. Navigate to the USB Type-C configuration and select USB-C
Video+USB2.0.
NOTE: All but the final monitor in the chain must support DisplayPort multistreaming.
5. Connect the DisplayPort cable from the DisplayPort OUT port of one monitor to the DisplayPort IN
port of the next monitor.
24
Chapter 4 Using the monitor
Configuring an external monitor
To use Windows to configure the display of a monitor attached to the docking station, follow this
procedure.
1. In the taskbar search box, type Duplicate, and then select Open.
2. Set the external monitor to be used in one of these methods.
● For use as the primary monitor, select Second screen only.
● For use as an extension of the primary monitor, select Extend.
● For use as a copy of the primary monitor, select Duplicate.
USB Type-C mode
When a Thunderbolt or USB Type-C cable is connected to the computer and Alt mode is detected, the
monitor switches to the USB Type-C mode and the following features are activated.
● PXE boot
● MAC address pass through: Your computer might support MAC Address Pass Through from the on,
off, sleep, or hibernation states, or only when the computer is on or in the sleep state.
The MAC Address Pass Through is supported for UEFI PXE boot.
● Wake on LAN (WOL): Your computer might support WOL from the off, sleep, or hibernation states, or
only when the computer is on or in the sleep state.
WLAN-LAN switching is supported only on select computers running the Windows 10 operating
system.
Connect one end of the network cable to the RJ-45 (network) jack on the monitor and connect the
other end to an RJ-45 wall jack or router.
● Single power on: Pressing the monitor power button can also turn on power to the computer.
Updating the monitor
This section describes how to download and update the firmware for the monitor.
Downloading the HP firmware installer
To download the HP firmware installer, follow this procedure:
1. Go to http://www.hp.com/support.
2. Select Get software and drivers, and follow the on-screen instructions to find your monitor.
3. Follow the on-screen instructions to select and download the HP firmware installer.
4. Complete the installation wizard.
Configuring an external monitor
25
Updating firmware for the monitor
To update the monitor firmware while connected to your computer:
1. Open Windows Explorer and navigate to where you saved the HP firmware installer.
2. Double-click to execute the installer file.
3. In the firmware update page, enter the display model, and then enter the operating system and
build information.
4. Select the correct firmware update to download and follow the on-screen instructions.
NOTE: You must be connected to the internet for new updates to download.
26
Chapter 4 Using the monitor
Support and troubleshooting5
If your monitor is not working as expected, you might be able to resolve the issue by following the
instructions in this section.
Solving common issues
The following table lists possible issues, the possible cause of each issue, and the recommended
solutions.
Table 5-1
Common issues and solutions
Issues Possible cause Solution
Screen is blank or video is
blinking.
Power cord is disconnected. Connect the power cord.
Monitor is off. Press the monitor power button.
NOTE: If pressing the power button has no effect, press
and hold the power button for 10 sec to disable the Power
Button Lockout feature.
Master power switch is set to off. Set the master power switch on the rear of the monitor to
the On position.
Video cable is improperly
connected.
Connect the video cable properly. For more information,
see Connecting the cables on page 10.
System is in Auto-Sleep Mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card is incompatible. Open the OSD menu and select the Input menu. Set Auto-
Switch Input to Off and manually select the input.
or
Replace the video card or connect the video cable to one
of the computer’s on-board video sources.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low. Open the OSD menu, and select Brightness to adjust the
brightness scale as needed.
“Check Video Cable” is
displayed on the screen.
Monitor video cable is
disconnected.
Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is
off while connecting the video cable.
“Input Signal Out of Range”
is displayed on screen.
Video resolution and/or refresh
rate are set higher than the monitor
supports.
Change the settings to a supported setting (see Preset
display resolutions on page 32).
The monitor does not enter
into a low-power sleep
state.
The monitor's power saving control
is disabled.
Open the OSD menu and select Power, select Auto-Sleep
Mode, and then set auto-sleep to On.
“OSD Lockout” is displayed. The monitor's OSD Lockout
function is enabled.
Press and hold the Menu button for 10 seconds to disable
the OSD Lockout function.
“Power Button Lockout” is
displayed.
The monitor's Power Button
Lockout feature is enabled.
Press and hold the Power button for 10 seconds to unlock
the power button function.
Support and troubleshooting 27
Table 5-1 Common issues and solutions (continued)
Issues Possible cause Solution
Monitor has trouble waking
from Sleep mode
DisplayPort or USB Type-C inputs: Set the DisplayPort hot-
plug detection to Always Active.
Power mode monitors: Set the hot-plug detection to Always
Active to switch the monitor to Performance mode.
Monitor is not displaying
the preferred resolution or
refresh rate.
Multi-streaming USB Type-C: Set the USB Type-C
configuration to USB 2.x.
Slow performance from
USB devices connected to
the USB Type-A monitor
connectors
Set the USB Type-C configuration to 3.x to enable better
performance for integrated or connected USB Type-A
devices.
Button lockouts
To lock the menu on the Joypad, hold the Joypad to the left for 10 seconds to toggle the lock and unlock
feature.
Table 5-2
Button lockouts
Button lockout Status Description
OSD lockout (toggle) On Press and hold the left button for 10 seconds.
Power button lockout (toggle) On Press and hold the power button for 10 seconds.
Accessibility button on and off (toggle) On Press and hold the center button for 10 seconds.
28 Chapter 5 Support and troubleshooting
Maintaining the monitor6
Properly maintained, your monitor can run for many years. These instructions provide steps you can
perform to keep your monitor in the best condition.
Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of the monitor.
● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those
controls that are covered in the operating instructions. If the monitor is not operating properly or
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
● Use only a power source and connection appropriate for this monitor, as indicated on the label or
back plate of the monitor.
● Be sure that the total ampere rating of the products connected to the outlet does not exceed the
current rating of the AC outlet and that the total ampere rating of the products connected to the
cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating
(AMPS or A) for each device.
● Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the
plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
● Turn the monitor off when it is not in use, and use a screen saver program. Doing this can
substantially increase the life expectancy of the monitor.
NOTE: A burned-in image on the monitor is not covered under the HP warranty.
● Never block the slots and openings of the cabinet or push objects into them. These openings
provide ventilation.
● Do not drop the monitor or place it on an unstable surface.
● Do not allow anything to rest on the power cord. Do not walk on the cord.
● Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
Use these instructions to clean your monitor when necessary.
1. Turn off the monitor and unplug the power cord from the AC outlet.
2. Disconnect any external devices.
3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene,
thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might
damage the monitor.
Maintaining the monitor
29
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen
surface. Never spray cleaner directly on the screen surface. It can run behind the bezel and
damage the electronics. The cloth should be moist, but not wet. Water dripping into the ventilation
openings or other points of entry can cause damage to the monitor. Allow the monitor to air-dry
before use.
4. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant. The World
Health Organization (WHO) recommends cleaning surfaces, followed by disinfection, as a best
practice for preventing the spread of viral respiratory illnesses and harmful bacteria. A disinfectant
that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and
30% water. This solution is also known as rubbing alcohol and is sold in most stores.
Shipping the monitor
Keep the original packing box in a storage area. You might need it later if you ship the monitor or move.
30
Chapter 6 Maintaining the monitor
Technical specificationsA
This section contains technical specifications for the physical aspects of your monitor, such as the
weight and viewing dimensions, as well as required environmental operating conditions and power
source ranges.
All specifications represent the typical specifications provided by HP component manufacturers; actual
performance can vary either higher or lower.
NOTE: For the latest specifications or additional specifications for this product, go to
http://www.hp.com/go/quickspecs/ and search for your specific monitor model to find the model-
specific QuickSpecs.
80 cm (31.5 in) model specifications
This section provides specifications for your monitor.
Table A-1
Technical specifications
Specification Measurement
Display, wide-screen 80 cm 31.5 in
Type IPS Black
Viewable image size 80 cm diagonal 31.5 in diagonal
Maximum weight (unpacked) 8.77 kg 19.33 lbs
Dimensions (include base)
Height (highest position) 60.49 cm 23.81 in
Height (lowest position) 45.49 cm 17.91 in
Depth 21.70 cm 8.54 in
Width 71.35 cm 28.09 in
Tilt –5° to 20°
Swivel +/- 45°
Pivot +/- 90°
Environmental requirements temperature
Operating temperature 5°C to 35°C 41°F to 95°F
Storage temperature –20°C to 60°C –4°F to 140°F
Storage humidity 5% to 95% (noncondensing)
Power source 100 V ac to 240 V ac 50/60 Hz
Input terminal One HDMI port, one DisplayPort
connector, one USB Type-B connector,
and one Thunderbolt connector
Technical specifications 31
Preset display resolutions
The following display resolutions are the most commonly used modes and are set as factory defaults.
The monitor automatically recognizes these preset modes, and they will appear properly sized and
centered on the screen.
80 cm (31.5 in) model
This section provides preset display resolutions and preset timing resolutions.
Table A-2 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 720 × 400 31.469 70.087
3 800 × 600 37.879 60.317
4 1024 × 768 48.363 60.004
5 1280 × 720 45.000 60.000
6 1280 × 800 49.702 59.810
7 1280 × 1024 63.981 60.020
8 1440 × 900 55.935 59.887
9 1600 × 900 60.000 60.000
10 1680 × 1050 65.290 59.954
11 1920 × 1080 67.500 60.000
12 1920 × 1200 74.038 59.950
13 2560 × 1440 88.787 59.951
14 3840 × 2160 60.000 60.000
High-definition video formats
This section provides high-definition video formats.
Table A-3
High-definition video formats
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 720 × 480 31.469 59.94
2 576p 720 × 576 31.250 50.00
3 720p50 1280 × 720 37.500 50.00
4 720p60 1280 × 720 45.000 60.00
5 1080p50 1920 × 1080 56.250 50.00
6 1080p60 1920 × 1080 67.500 60.00
32 Appendix A Technical specifications
Energy saver feature
This monitor supports a reduced power state.
The reduced power state is initiated if the monitor detects the absence of either the horizontal sync
signal or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen
is blank, the backlight is turned off, and the power light turns amber. In the reduced power state, the
monitor uses < 0.5 W of power. There is a brief warm-up period before the monitor returns to its normal
operating state.
See the computer manual for instructions on setting the energy saver mode (sometimes called “power
management feature”).
NOTE: This power saver feature works only when the monitor is connected to a computer that has
energy-saver features.
By selecting the settings in the monitor Sleep Timer utility, you can also program the monitor to initiate
the reduced power state at a predetermined time. When the monitor Sleep Timer utility initiates the
reduced power state, the power light blinks amber.
Energy saver feature
33
AccessibilityB
HP's goal is to design, produce, and market products, services, and information that everyone
everywhere can use, either on a standalone basis or with appropriate third-party assistive technology
(AT) devices or applications.
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is
reflected in everything HP does. HP strives to create an inclusive environment focused on connecting
people to the power of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and helps you
create independence at home, at work, and in the community. Assistive technology helps increase,
maintain, and improve the functional capabilities of electronic and information technology.
For more information, see Finding the best assistive technology on page 35.
The HP commitment
HP is committed to providing products and services that are accessible for people with disabilities.
This commitment supports the company's diversity objectives and helps ensure that the benefits of
technology are available to all.
The HP accessibility goal is to design, produce, and market products and services that can be effectively
used by everyone, including people with disabilities, either on a standalone basis or with appropriate
assistive devices.
To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP actions. All
HP managers and employees are expected to support these objectives and their implementation in
accordance with their roles and responsibilities:
● Raise the level of awareness of accessibility issues within HP, and provide employees with the
training they need to design, produce, market, and deliver accessible products and services.
● Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
● Involve people with disabilities in the development of accessibility guidelines and in the design and
testing of products and services.
● Document accessibility features, and make information about HP products and services publicly
available in an accessible form.
● Establish relationships with leading assistive technology and solution providers.
● Support internal and external research and development that improves assistive technology
relevant to HP products and services.
34
Appendix B Accessibility
● Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-profit association focused on advancing the accessibility profession through
networking, education, and certification. The objective is to help accessibility professionals develop and
advance their careers and to better enable organizations to integrate accessibility into their products
and infrastructure.
As a founding member, HP joined to participate with other organizations to advance the field of
accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing
products and services that people with disabilities can effectively use.
IAAP will make the profession strong by globally connecting individuals, students, and
organizations to learn from one another. If you are interested in learning more, go to
http://www.accessibilityassociation.org to join the online community, sign up for newsletters, and learn
about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to communicate,
express themselves, and connect with the world using technology. HP is committed to increasing
accessibility awareness within HP and with our customers and partners.
Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your hands a rest,
or any other assistive technology to help with your specific situation—a variety of assistive technologies
make HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology (AT) helps increase,
maintain, and improve the functional capabilities of electronic and information technology.
You can choose from many AT products. Your AT assessment should allow you to evaluate several
products, answer your questions, and facilitate your selection of the best solution for your situation.
You will find that professionals qualified to do AT assessments come from many fields, including those
licensed or certified in physical therapy, occupational therapy, speech/language pathology, and other
areas of expertise. Others, while not certified or licensed, can also provide evaluation information.
You will want to ask about the individual's experience, expertise, and fees to determine if they are
appropriate for your needs.
Accessibility for HP products
These links provide information about accessibility features and assistive technology, if applicable and
available in your country or region, that are included in various HP products. These resources will help
you select the specific assistive technology features and products most appropriate for your situation.
● HP Aging & Accessibility: Go to http://www.hp.com, type Accessibility in the search box. Select
Office of Aging and Accessibility.
● HP computers: For Windows products, go to http://www.hp.com/support, type Windows
Accessibility Options in the Search our knowledge library search box. Select the appropriate
operating system in the results.
● HP Shopping, peripherals for HP products: Go to http://store.hp.com, select Shop, and then select
Monitors or Accessories.
International Association of Accessibility Professionals (IAAP)
35
If you need additional support with the accessibility features on your HP product, see Contacting
support on page 40.
Additional links to external partners and suppliers that may provide additional assistance:
● Microsoft Accessibility information (Windows and Microsoft Office)
● Google Products accessibility information (Android, Chrome, Google Apps)
Monitor accessibility features (select products/regions only)
HP monitors enable you to find and configure display settings directly from your monitor, without
needing to use an external device such as a computer, using multiple types of accessibility
enhancements.
Built-in accessibility features
The following accessibility features are built into the monitor.
● Physical buttons or a Joypad that are tactilely discoverable.
● Physical button or Joypad labels that are displayed on-screen.
● On-Screen Display (OSD) menu
– Menu items, text, and elements meet a 4.5:1 (or greater) contrast ratio.
– Focus indication is provided.
What is Accessibility Mode?
Accessibility Mode enables you to use audio navigation and to enlarge items on the screen.
When you turn on Accessibility Mode, the following adjustments are made:
● Menu timeout setting is set to the maximum duration of 60 seconds (default is 30 seconds).
● Language is set to English, which is the only language currently supported in Accessibility Mode.
When Accessibility Mode is turned off, the previous language is used.
● On FHD monitors, the OSD menu is set to a fixed position in the lower-right quadrant of the screen.
● Menu items, text, and other elements meet a 4.5:1 contrast ratio or greater.
● Text is enlarged to a 4.8 mm or larger font size.
How do you turn Accessibility Mode on or off?
Turn Accessibility Mode on or off using either physical monitor controls or an OSD menu.
● On a monitor with a Joypad, press and hold the center of the Joypad for four seconds to turn
Accessibility Mode on or off.
When Accessibility Mode is turned on using a physical button, an Accessibility Mode is On message
is displayed. When Accessibility Mode is turned off using a physical button, an Accessibility Mode is
Off message is displayed.
36
Appendix B Accessibility
● Using the OSD menu
– To turn on Accessibility Mode, set the language to English, and then select Management >
Accessibility > On.
– To turn off Accessibility Mode, select Management > Accessibility > Off.
Standards and legislation
Countries worldwide are enacting regulations to improve access to products and services for persons
with disabilities. These regulations are historically applicable to telecommunications products and
services, PCs and printers with certain communications and video playback features, their associated
user documentation, and their customer support.
Standards
The US Access Board created Section 508 of the Federal Acquisition Regulation (FAR) standards to
address access to information and communication technology (ICT) for people with physical, sensory, or
cognitive disabilities.
The standards contain technical criteria specific to various types of technologies, as well as
performance-based requirements which focus on functional capabilities of covered products. Specific
criteria cover software applications and operating systems, web-based information and applications,
computers, telecommunications products, video and multimedia, and self-contained closed products.
Standards and legislation
37
Mandate 376 – EN 301 549
The European Union created the EN 301 549 standard within Mandate 376 as an online toolkit for public
procurement of ICT products. The standard specifies the accessibility requirements applicable to ICT
products and services, with a description of the test procedures and evaluation methodology for each
requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI) helps
web designers and developers create sites that better meet the needs of people with disabilities or
age-related limitations.
WCAG advances accessibility across the full range of web content (text, images, audio, and video)
and web applications. WCAG can be precisely tested, is easy to understand and use, and allows web
developers flexibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specifically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG
2.0 provides characteristics of accessible content:
● Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability
of presentation, and color contrast)
● Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
● Understandable (by addressing readability, predictability, and input assistance)
● Robust (for instance, by addressing compatibility with assistive technologies)
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance.
The HP policy landscape website provides information about key legislation, regulations, and standards
in the following locations:
● United States
● Canada
● Europe
● Australia
Useful accessibility resources and links
These organizations, institutions, and resources might be good sources of information about disabilities
and age-related limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes
only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on
this page does not imply endorsement by HP.
38
Appendix B Accessibility
Organizations
These organizations are a few of the many that provide information about disabilities and age-related
limitations.
● American Association of People with Disabilities (AAPD)
● The Association of Assistive Technology Act Programs (ATAP)
● Hearing Loss Association of America (HLAA)
● Information Technology Technical Assistance and Training Center (ITTATC)
● Lighthouse International
● National Association of the Deaf
● National Federation of the Blind
● Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
● Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
● W3C Web Accessibility Initiative (WAI)
Educational institutions
Many educational institutions, including these examples, provide information about disabilities and
age-related limitations.
● California State University, Northridge, Center on Disabilities (CSUN)
● University of Wisconsin - Madison, Trace Center
● University of Minnesota computer accommodations program
Other disability resources
Many resources, including these examples, provide information about disabilities and age-related
limitations.
● ADA (Americans with Disabilities Act) Technical Assistance Program
● ILO Global Business and Disability network
● EnableMart
● European Disability Forum
● Job Accommodation Network
● Microsoft Enable
HP links
These HP-specific links provide information that relates to disabilities and age-related limitations.
HP comfort and safety guide
HP public sector sales
Organizations
39
Contacting support
HP offers technical support and assistance with accessibility options for customers with disabilities.
NOTE: Support is in English only.
● Customers who are deaf or hard of hearing who have questions about technical support or
accessibility of HP products:
– Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
● Customers with other disabilities or age-related limitations who have questions about technical
support or accessibility of HP products:
– Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
40
Appendix B Accessibility
Index
A
accessibility 34, 35, 38, 39
accessibility needs
assessment 35
assistive technology (AT)
finding 35
purpose 34
AT (assistive technology)
finding 35
purpose 34
B
bottom components 6
C
calling technical support 3
components
bottom 6
front 5
rear 5
connectors
DisplayPort 6
power 6
customer support,
accessibility 40
D
DisplayPort connector 6
F
front components 5
G
getting started 2
getting to know your monitor 3
H
HDMI port 6
HP Assistive Policy 34
HP Display Center 20
HP resources 3
HP support 3
I
International Association of
Accessibility Professionals 35
J
joypad 5
L
label 7
P
ports
HDMI 6
USB 5
USB Type-C 5, 6
power button 5
power connector 6
power light 5
product label 7
product number 7
R
rear components 5
resources, accessibility 38
S
safety information 2
Section 508 accessibility
standards 37
serial number 7
standards and legislation,
accessibility 37
support 3
T
technical support 3
troubleshooting 27
U
USB port 5
USB Type-C port 5, 6
W
warnings 2
Index
41
