
©COPYRIGHT AVPRO GLOBAL HOLDINGS 2023 - 2222 E 52ND STREET N SIOUX FALLS, SD 57104 ~ 1.877.866.5112
User Manual
MU-STIX-A
STIX Test Ecosystem Signal Analyzer

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Table of Contents
Table of Contents ............................................................................................................. 2
Introduction ............................................................................................................ 3
Features ................................................................................................................. 3
In The Box ............................................................................................................... 3
Specifications ......................................................................................................... 4
Front Overview ........................................................................................................ 5
Preparing For Use .................................................................................................... 5
Home Screen .......................................................................................................... 6
Other Info Screen .................................................................................................... 7
Signal Monitor Screen ............................................................................................. 8
Screen Saver ........................................................................................................... 9
Firmware and Control .............................................................................................. 9
Control .................................................................................................................. 16
Command List ....................................................................................................... 17
Additional Automation ............................................................................................ 18
CRC Evaluation ...................................................................................................... 18
Sync Loss Testing ................................................................................................... 18
Video Format Testing .............................................................................................. 19
Warranty ................................................................................................................ 21
Obtaining the Warranty Service ............................................................................... 22
Disclaimer of Warranty ........................................................................................... 23
Support ................................................................................................................. 24

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Introduction
Murideo’s MU-STIX-A is a revolutionary, ultra-compact HDMI 2.1 signal analyzer. Ideal for
commercial and residential integrators, this cost-eEective and user-friendly tool simplifies
the verification of HDMI distribution systems and HDMI endpoints.
The STIX-A supports both cutting-edge HDMI 2.1 (FRL) signals up to 48 Gbps and legacy
HDMI (TMDS), making it versatile for a wide range of signal paths. The STIX-A can analyze
video signals up to 8K /60 Hz, including 4K /120 Hz. The OLED screen features an easy-to-
use navigation menu that displays a low-resolution thumbnail of the source and video
parameters such as resolution, timing, color space, color depth, and more. The STIX-A also
provides audio parameters such as audio type, sampling rate, and audio channel count.
Designed for convenience, the STIX-A features a low-power draw and can be powered
directly via a USB-A port on an AV receiver, a display or through a USB Type-C port on a
mobile device. Compact, reliable, and powerful, the MU-STIX-A is a must-have tool for
HDMI signal verification.
Features
• A cost-eEective HDMI 2.1b, 8K 48 Gbps (FRL) compliant signal analyzer
• Analyze signals with up to 8K resolution timings at 8-, 10-, and 12-bit color depths,
in RGB 4:2:0, 4:2:2, and 4:4:4 color spaces
• Automatically detects and logs signal changes, sync losses and signal loss time
• OLED color screen with an intuitive navigation menu displays the incoming video as
a thumbnail, source timing, FRL or TDMS presence, color space, color depth, and
HDCP 1.4/2.X versions
• Displays audio information, including audio type, sampling rate and number of
channels
• Low power draw allows device to be powered over USB-A (from an AVR or a display)
and via USB Type-C from mobile device.
In The Box
• MU-STIX-A
• 5-ft. USB Type-C to USB Type-A Cable

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Specifications
Video
HDMI Version
2.1
HDCP Version
1.4 and 2.3
HDCP On/OE
No
Maximum Clock Rate
600 mscs (1188 MHz)
Maximum Throughput Per
Channel
12 Gbps (48 Gbps Total)
Resolution Timings
HDMI VICs up to 8K/ 60 Hz
DCI up to 4096x2160 /60 Hz
VESA DMT
VESA CVT-RB up to 600 MHz
Video Encoding
RGB, YCbCr
Video Sampling Models
RGB 4:4:4, YUV 4:4:4, YUV 4:2:2, YUV 4:2:0
Color Bit Depth
8-, 10-, 12-bit
Audio (Diagnostic Only)
Audio Type
L-PCM
Audio Sampling Rate (kHz)
32, 44.1, 48, 88.2, 96, 176, 192
Audio Channels
Up to 8
Audio Volume
No
Ports
HDMI
Male Type-A
Firmware/Control
USB Type-C
Environmental
Operating Temperature
23° to 125° F (-55° to 1° C)
Storage Temperature
-4° to 140° F (-20° to 60° C)
Humidity Range
5% to 90% RH (No condensation)
Power
Power
5 VDC, 540 mA
Power Consumption
2.7 W Max
Dimensions
Dimensions (Height, Depth,
Width)
mm: 12 x 21 x 81.1
Weight
27 g / 1 oz

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Front Overview
1 – HDMI IN
2 – OLED Screen
3 – Function Button
4 - USB-C: Power, Control (CTL)
In-system Programming (ISP)
Preparing For Use
The Murideo STIX-A is powered through the USB Type-C input using any standard USB
power supply.
• Connect the STIX-A to a power supply using the supplied USB cable. Any USB Type-C to
C or Type-C to A cable may be connected to the STIX-A.
• Insert the STIX-A into an HDMI source device output or an HDMI output to be tested
(such as a matrix switcher or distribution amplifier HDMI output).
o Murideo does not recommend using female HDMI extension cables or couplers
when testing HDMI 2.1 and FRL Signals.
o Source devices include set-top boxes, streaming devices, HDMI matrixes, or any
HDMI device with an HDMI output.
• Video and Bandwidth information will be displayed on the Home Screen.
o By default, the EDID stored in the STIX-A can receive signals up to 8K in
resolution, at 30 frames per second, with 12-bit Color Depth.

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Home Screen
By default, the STIX-A will power up to the Home Screen shown below:
The home screen displays 5 forms of information:
1. Thumbnail
a. Low resolution video image of source
2. Incoming Resolution, Timing, and Scan Type.
3. HDMI Transmission Method
a. TMDS or FRL
4. Color Space
a. RGB 4:4:4, YUV 4:4:4, YUV 4:2:2, YUV 4:2:0
5. Color Depth
a. Bits per Component
There are three total screens including the Home Screen. To see additional diagnostics
information, short press the function button (labeled FUNC). Return to the home screen by
cycling through the screen options.

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Other Info Screen
The Other Info screen displays information related to the HDCP encoding and Audio
Format of the incoming video and audio signal. These include:
1. HDCP
a. No HDCP
b. HDCP 1.4
c. HDCP 2.X
Indicates legacy HDCP 2.2 and newer HDCP 2.3 formats.
2. Audio Frequency
a. Frequency of the incoming audio signal.
3. Audio Size
a. Bit depth of the incoming audio signal.
4. Audio Type
a. The number of channels the incoming (L)PCM audio signal contains.
b. Encoded audio, such as Dolby or DTS, cannot be decoded by the STIX-A.
These signals are presented as NON-PCM and indicate their Audio Size as
16-bit. Lossy audio, Dolby Digital or DTS Digital will indicate Audio Frequency
up to 192 kHz. Lossless audio, Dolby MAT or DTS MA, will show Audio
Frequency as HBR.
After 5 seconds of inactivity, the STIX-A will return to the home screen.

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Signal Monitor Screen
The Signal Monitor screen consists of three fields that pertain to the health of the HDMI
signal and a device's uptime, which is useful for checking changes in the video signal or
dropped connections. These fields function as follows:
1. Signal Change
a. A static test pattern is recommended when using the signal change function.
At each one-second interval, the STIX-A checks for changes in the video
signal, such as resolution, color space, refresh rate, and RGB Triplet values. If
any of the video frame values have changed, the value will increase by 1.
b. If the HDMI source device disconnects and the signal remains unchanged
when reconnected, the value will remain unchanged.
c. c. The Signal Change field will count to 999; any new signal changes will roll
over the count to 001.
2. Sync Loss
a. Counting of the number of times the TMDS/FRL negotiation has been lost or
disconnected begins after the initial video signal connection.
b. The Sync Loss field will count to 999; any new signal changes will roll over the
count to 001.
c. Sync Loss can measure up to 65,535 instances when connected directly to
the control port via serial.
3. PRBS Passs
a. Counting of the number of complete Pseudorandom Binary Sequence passes
(one pass = all frames; 60 Hz = 60 frames per second) received from an MU-
STIX-G.
b. The PRBS Pass field will count to 999; any additional passes will roll over the
count to 001.
4. Time
a. The total uptime of the unit.
b. The Time field will count to 99h 59m 59s. Additional uptime will roll over the
uptime to 00h 00m 01s.
5. Resetting the Signal Monitor screen
a. While the Signal Monitor screen is open, press and hold the function button
for 2 seconds.
b. Signal Monitor settings are volatile and will reset after a power cycle.

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Screen Saver
The blank (black) screen saver will appear after 5 minutes of inactivity. During this state the
STIX-A is operational, and serial data may be sent to and received from the unit. Users may
open the Home Screen at any time by pressing the function button. Signal changes or
changes in the HDMI sync will cause the Home Screen to open as a response.
Firmware and Control
Updating the firmware Requirements:
- Windows PC
- USB-A or USB-C to USB-C data cable for a direct serial connection
- Firmware FWM file and Uploader
- CH340 USB Serial Driver (available on murideo.com)
Follow the steps below to update the firmware on the STIX-A:
1. Find the firmware file under the firmware dropdown on murideo.com

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2. Connect PC directly to the USB-C CTL/USP ports on the STIX-A using a USB -C cable.
3. Download and install the CH340 USB Serial Driver.
1. Navigate to www.murideo/mu-stix-g.html
2. Click on the Resources tab.
3. Click the USB DRIVER link.
4. Download the CH340 driver to your PC.
4. Right-click on the Windows Start button and select Device Manager.
Then select the Ports (COM & LPT) drop-down menu and locate the port labeled
USB-SERIAL CH340 (COMX) to confirm the STIX-A is connected to the PC.

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5. Open the Firmware Uploader program
Select the correct COM, Baud: 57600, and select the Open button to open the port.

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The Status will now show as Connected in green text with COMX connect success
under Messages.

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6. Select the Get Version button to see the current firmware version on the STIX-A (note:
screenshot below is only an example and may not display the exact version).
7. Select the file button to load the firmware file. Make sure to select the correct
firmware file for the device you are currently updating.
The firmware file will be loaded into the Open Firmware file field with the following
information under Messages:

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8. Select the Upgrade button to start the firmware update. The loading bar will pause at
99% for a few seconds before automatically rebooting the unit. Do not use the
ForceUpgrade button. If the Uploader is not updating firmware for any reason, please
contact Murideo Support to assist in troubleshooting your STIX-A.

©COPYRIGHT AVPRO GLOBAL HOLDINGS 2023 - 2222 E 52ND STREET N SIOUX FALLS, SD 57104 ~ 1.877.866.5112
9. Once the loading bar reaches 100%, use the Get Version button again to ensure the
new firmware version is correct (note: screenshot below is only an example and may
not display the exact version).
10. Select the button to close the port, then select the X at the top-right to exit the
Uploader. The STIX-A is now up to date on its firmware and is safe to disconnect from
your PC and power.

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Control
The STIX-A can be controlled through Serial communication from a USB port with serial
capabilities (COM) using the internal USB to UART adaptor. Ensure the CH340 Driver has
been installed before connecting the device.
STIX-A Serial Port Properties
Baud Rate
57600
Data Bits
8
Stop Bits
1
Parity
None
Flow Control
None
The STIX-A features an ASCII API; the carriage return control character should follow
commands sent to the unit. In the following example, we will use <cr>:
USER SENT:
GET ADDR<cr>
ECHO RECEIVED:
ADDR 00<cr>

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Command-List
Azz
All Commands start with Prefix System Address zz, {zz=[01-
99](zz=00,broadcast address)}
H
Help
STA
Show Global System Status
SET RST
Reset to Factory Defaults
SET RBT
System Reboot
SET ADDR xx
Set System Address to xx{xx=[01~99]}
SET INx TMDS ON/OFF
SET INx TMDS ON/OFF{x=[0~1](0=ALL)
GET ADDR
Get System Address
GET TMDS CHECK
Check Whether the TMDS Voltage works Properly
GET CRC VAL
Get CRC VALUE xx
SET INx EDID y
Set Input x EDID=NEW Add{x=[0~1](0=ALL),y=[0~3]
(0:1080P_2CH,1:4K60Hz_2CH,2:8K60Hz_2CH,3=User_EDID)}
SET INx EDID Uy DATAz
Write EDID To User y BuEer of Input x{x=[0~1](0=ALL), y=[1],z=[EDID
Data]}
GET INx TMDS
Get INx TMDS Status{x=[0~1](0=ALL)
GET INx EDID
Get Input x EDID Index{x=[0~1](0=ALL)}
GET INx EDID y DATA
Get Input x EDID y Data{x=[0~1](0=ALL),y=[0~3]}
GET INx VID INF
Get Input x Video Information

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Additional Automation
CRC Evaluation
USER SENT:
GET CRC VAL<cr>
ECHO RECEIVED:
CRC Value {integer}<cr>
The CRC Value calculates the checksum of the video signal, including resolution, color
space, refresh rate, and RGB Triplet values. Any change in the video signal, including
moving video, will cause the CRC Value to change. It is recommended to use a static test
pattern when testing for Signal Change.
Sync Loss Testing
EVENT:
TMDS/FRL connection has been lost
ECHO RECEIVED:
SYNC LOSS {32 bit Integer} <cr>
If the HDMI connection is dropped between the HDMI Output and the STIX-A, the STIX-A
will echo the number of instances the connection has been lost. The Sync Loss counter
begins after the first HDMI connection is established and will continue to count until the
unit is reset or power-cycled.
USER SENT:
SET INx TMDS ON/OFF<cr>
ECHO RECEIVED:
INx TMDS ON/OFF<cr>
The HDMI input's operating state can be manually toggled using the command above. The
user can simulate a Sync Loss when an active video signal is present.

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Video Format Testing
EVENT:
TMDS/FRL connection established
ECHO
RECEIVED:
IN0 SGMT
{HActive}*{VActive}{scantype}
{refreshrate}Hz
IN0 SGMT 1920*1080P 60Hz
HActive: Active Horizontal Resolution
VActive: Active Vertical Resolution
Scantype:
- I: interlaced
- P: Progressive
Refreshrate: Active Refresh Rate, whole
integer.
ECHO
RECEIVED:
IN0 CD x
x= Color Depth (8, 10, 12)
ECHO
RECEIVED:
IN0 CSC x
x = Color Space
0: RGB4:4:4
1: YUV4:2:2
2. YUV4:4:4
3: YUV 4:2:0
ECHO
RECEIVED:
IN0 HDCP x
x = HDCP Version
0: No HDCP
1: HDCP 1.4
2: HDCP 2.X
Upon establishing an HDMI connection with the source device, the STIX-A will echo
information relevant to the video signal, including Resolution and Timing, Color Depth,
Color Space, and HDCP version.
Full video information, including Bandwidth and HDR presence, can be polled anytime
using the command below:
USER SENT:
GET IN1 VID INF<cr>
ECHO RECEIVED:
IN1 VID INF <{H}x{V).{S}.{R}Hz.CSa. VTb.HDCPc.CDd.TBe.HDRf><cr>
IN1 VID INF <3840x2160.p.60Hz.CD0.VT1.HDCP0.CD8.TB17.8.HDR0><cr>

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H
Horizontal Active
Resolution
V
Vertical Active
Resolution
S
Scan Type
I = Interlaced
P = Progressive
R
Refresh Rate
a
Color Space
x = Color Space
0: RGB4:4:4
1: YUV4:2:2
2. YUV4:4:4
3: YUV 4:2:0
b
Video Type
0: DVI
1: HDMI
c
x = HDCP Version
0: No HDCP
1: HDCP 1.4
2: HDCP 2.X
d
x= Color Depth (8, 10,
12)
e
Value of the HDMI
Bandwidth in Gigabits
per second. Bandwidth
measures to the
nearest tenth decimal.
f
HDR Presence
0: No HDR Metadata
Present
1: HDR Metadata
Present

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Warranty
AVPro Global Holdings (DBA MURIDEO) offers a 2-year internaAonal limited warranty for its
Murideo products. Any product first sold to you is guaranteed to be free from defects in both
components and workmanship under regular use. The warranty period commences on the date
the item ships.
AMenAon:
Your invoice with the date of purchase, model number, and serial number of the product is
proof of the date of purchase. The InternaAonal Limited Warranty is applicable and shall be
honored in every country where MURIDEO or its Authorized Service Providers offer warranty
service subject to the terms and condiAons provided in this InternaAonal Limited Warranty
Statement. Products included in this warranty:
•
Murideo SEVEN Series Generators
•
Murideo SIX Series Generators
•
Murideo SIX Series Analyzers
•
Murideo Fox & Hound Series
•
Murideo HDMI Test Monitor Series
•
Murideo GAX Series
•
Murideo STIX Series
During the warranty period, the defecAve hardware of Murideo products will be either repaired
or replaced with new or like-new products at Murideo's discreAon. This InternaAonal Limited
Warranty covers the costs of service parts and labor required to restore your product to fully
funcAonal condiAon. MURIDEO will, at its discreAon, repair or replace any defecAve products or
parts covered by this InternaAonal Limited warranty with refurbished parts of the product that
are equivalent to new or like new
products in both funcAonality and performance. A product or part repaired or replaced under
this InternaAonal Limited Warranty shall be covered for the remainder of the original warranty
period applying to the product or part or for 90 days, whichever expires last. All exchanged
parts and products under this InternaAonal Limited Warranty will become MURIDEO's property.

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Obtaining Warranty Service
Warranty service or Returned Merchandise AuthorizaAon (RMA) under this InternaAonal
Limited Warranty will be honored only if claims are made within the warranty period. The
process for noAficaAons to MURIDEO or products outside the warranty period will be the same,
but charges may apply. Contact details may be obtained on the MURIDEO website:
hMps://www.murideo.com/
Customers are requested to perform the following acAons before claiming MURIDEO product as
defecAve:
Owner must noAfy MURIDEO, during the warranty period, in wriAng of the alleged defect
and allow MURIDEO a reasonable opportunity to inspect the allegedly defecAve product;
No Product may be returned without MURIDEO’s consent. The MURIDEO RMA# must
accompany all returns, and all returns must be delivered to MURIDEO within the
warranty period;
Owner may, then at its own expense, return the allegedly defecAve Product, freight pre-paid
and in the original packaging, accompanied by a brief statement explaining the alleged
defect to MURIDEO;
If MURIDEO determines that any returned Product is not defecAve, or if MURIDEO
determines that the warranty does not cover the defect, MURIDEO will return the
Product to the Owner at the Owner’s expense, freight collect, and Owner agrees to pay
MURIDEO reasonable cost of handling and tesAng;
Upon determining that a returned product is defecAve, the Owner will need to present the
invoice showing the original purchase transacAon to receive warranty service. If shipping
the product, the Owner will need to package it carefully and send it, transportaAon
prepaid by a traceable, insured method, to the MURIDEO Service Center. Package the
product using adequate padding material to prevent damage in transit. The original
container is ideal for this purpose. Include the RMA #, your name, return shipping
address, email address, and telephone number where you may be reached during
business hours inside the shipping package with the unit. Any replacement unit will be
warranted under these Terms and CondiAons for the remainder of the original warranty
period or ninety (90) days, whichever is longer.
For important Aps on operaAng and troubleshooAng the product, refer to the user manual,
which can be downloaded from our website, hMp://www.murideo.com/.

©COPYRIGHT AVPRO GLOBAL HOLDINGS 2023 - 2222 E 52ND STREET N SIOUX FALLS, SD 57104 ~ 1.877.866.5112
Disclaimer of Warranty
THIS WARRANTY IS EXPRESSED INSTEAD OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, THE IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON
MURIDEO’S PART, AND IT NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PARTY TO ASSUME
FOR MURIDEO ANY OTHER LIABILITIES. THE FOREGOING
CONSTITUTES THE BUYER’S SOLE AND EXCLUSIVE REMEDY FOR THE FURNISHING OF DEFECTIVE
OR NONCONFORMING PRODUCTS AND MURIDEO WILL NOT, IN ANY EVENT, BE LIABLE FOR
COST OF SUBSTITUTE OR REPLACEMENT, COST OF FACILITIES OR SERVICE, DOWNTIME COSTS,
LOSS OF PROFITS, REVENUES OR GOODWILL, RELIANCE DAMAGES, LOSS OF DATA, LOSS OF USE
IF OR DAMAGE TO ANY ASSOCIATED EQUIPMENT,
OR ANY OTHER INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES BECAUSE OF
THE FACT THAT SUCH PRODUCTS WILL HAVE BEEN DETERMINED TO BE DEFECTIVE OR
NONCONFORMING. THE RIGHTS AND OBLIGATIONS OF THE PARTIES UNDER THIS AGREEMENT
SHALL NOT BE GOVERNED BY THE PROVISIONS OF THE 1980 U.S. CONVENTION ON CONTRACTS
FOR THE INTERNATIONAL SALE OF GOODS OR THE UNITED NATIONS CONVENTION ON THE
LIMITATION PERIOD IN THE INTERNATIONAL SALE OF GOODS, AS AMENDED (COLLECTIVELY,
THE“CONVENTIONS”); RATHER, THE RIGHTS AND OBLIGATIONS OF THE PARTIES SHALL BE
GOVERNED BY THE LAWS OF THE STATE of SOUTH DAKOTA, INCLUDING ITS PROVISIONS OF THE
UNIFORM COMMERCIAL CODE, AS APPLICABLE. FOR THE AVOIDANCE OF DOUBT, THE
CONVENTIONS ARE HEREBY EXCLUDED.
This Limited Warranty gives you specific legal rights. You may also have other rights that vary
from state to state or country to country. You are advised to consult applicable state or country
laws to fully determine your rights. Some jurisdicAons do not allow the exclusion or limitaAon of
special, incidental, or consequenAal damages or limitaAons on how long a warranty lasts, so the
above exclusion and limitaAons may not apply to everyone.

©COPYRIGHT AVPRO GLOBAL HOLDINGS 2023 - 2222 E 52ND STREET N SIOUX FALLS, SD 57104 ~ 1.877.866.5112
Support
For service and support, contact your local dealer.
To find your dealer or to contact MURIDEO support, go to:
h"ps://support.murideo.com/
+1-605-330-8491
for worldwide technical
support
Legal Notices
MURIDEO® Logos are trademarks or registered trademarks of AVPro Global Holdings, Inc. in the
United States or other countries. ISF® and the ISF logo are trademarks or registered trademarks
used under license from Imaging Science FoundaAon, LLC. in the United States or other
countries. All other trademarks and registered trademarks are the property of their respecAve
owners in the United States or other countries. The absence of a trademark symbol does not
consAtute a waiver of Silicon Image’s trademarks or other intellectual property rights about a
product name, logo, or slogan.
Limitation of Liability
MURIDEO reserves the right to refuse warranty service of products under disputable
condiAons. MURIDEO also holds the right to declare the final decision on whether products are
within warranty condiAons. The following acAons and damages will result in voiding the limited
warranty:
•
Damage caused by acts of nature, such as fire, flood, wind, earthquake, lightning, etc.
•
Damage or incompaAbility caused by failure to perform a proper installaAon or to
provide an appropriate operaAonal environment for the product, including but not
limited to unstable wired/wireless network connecAon and phone lines, insufficient
grounding, external electro-magneAc fields, direct sunlight, high humidity, and
vibraAon.
•
Damage caused by impact with other objects, dropping, falls, spilled liquids, or
submersion in liquids.
•
Damage caused by unauthorized repair or disassembling of the product.
•
Damage caused by abuse, misuse, mishandling, or misapplicaAon.
•
Damage caused by third-party peripherals (including but not limited to visible damages
on the motherboard or other electronic parts of the product, such as burn spots aoer
electric discharge, melAng, fusing, splipng, etc.)
•
Any unauthorized sooware or modificaAon of built-in sooware not approved by
MURIDEO.
•
The product's serial number (or serial number sAckers of its parts) has been modified,
removed, blurred, or damaged.

©COPYRIGHT AVPRO GLOBAL HOLDINGS 2023 - 2222 E 52ND STREET N SIOUX FALLS, SD 57104 ~ 1.877.866.5112
• Defects caused by transportaAon, handling, or customer abuse.
Thank you for choosing Murideo!
Please contact us with any ques9ons, we are
happily at your service!
2222 E 52nd Street North, Sioux Falls, SD 57104
support: 877.886.5112
support@avproedge.com
