Cordless Detect Pro
™
Vacuum
IW1000 Series
IW3000 Series
OWNER’S GUIDE
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SAVE THESE INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING
THIS VACUUM:
1. This vacuum consists of a motorized
nozzle, wand, and handheld vacuum. These
components contain electrical connections,
electrical wiring, and moving parts that
potentially present risk to the user. The floor
nozzle, wand, and handheld vacuum contain
electrical connections.
2. Before each use, carefully inspect all parts
for any damage. If a part is damaged,
discontinue use.
3. Use only identical replacement parts.
4. This vacuum contains no serviceable parts.
5. Use only as described in this manual.
DO NOT use the vacuum for any purpose
other than those described in this manual.
6. With the exception of the filters and dust
cup, DO NOT expose any parts of the
vacuum to water or other liquids.
7. Keep the appliance and its cord out of reach
of children. DO NOT allow the appliance to
be used by children.
DO NOT allow to be used as a toy.
Close supervision is necessary when
used near children.
GENERAL USE
8. This appliance can be used by persons
with reduced physical, sensory, or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning use of
the appliance in a safe way and understand
the hazards involved. Cleaning and user
maintenance shall not be made by children.
9. Always turn o the vacuum before
connecting or disconnecting any current
carrying hoses, motorized nozzles, chargers,
batteries, or other electrical or mechanical
parts.
10. DO NOT handle plug or vacuum with
wet hands.
11. DO NOT use without dust cup, HEPA and
Pre-motor filter, and soft roller in place.
12. Only use Shark® branded filters and
accessories. Failure to do so will void
the warranty.
13. DO NOT put any objects into nozzle or
accessory openings. DO NOT use with any
opening blocked; keep free of dust, lint, hair,
and anything that may reduce airflow.
14. DO NOT use if nozzle or accessory airflow
is restricted. If the air paths or
the motorized floor nozzle become
blocked, turn the vacuum o. Remove
all obstructions before you turn on the unit
again.
15. Keep nozzle and all vacuum openings away
from hair, face, fingers, uncovered feet, or
loose clothing.
16. DO NOT use if vacuum is not working as it
should, or has been dropped, damaged, left
outdoors, or dropped
into water.
17. Use extra care when cleaning on stairs.
18. DO NOT leave the vacuum unattended
while powered on.
19. When powered on, keep the vacuum
moving over the carpet surface at
all times to avoid damaging the
carpet fibers.
20. DO NOT place vacuum on unstable
surfaces such as chairs or tables.
21. DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails,
screws, or coins)
d) Large quantities of dust (including
drywall, fireplace ash, or embers).
DO NOT use as an attachment to power
tools for dust collection.
e) Smoking or burning objects (hot coals,
cigarette butts, or matches)
f) Flammable or combustible materials
(lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach,
ammonia, or drain cleaner)
22. DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may
contain explosive or toxic fumes or
vapors (lighter fluid, gasoline, kerosene,
paint, paint thinners, mothproofing
substances, or flammable dust)
23. Turn o the vacuum before plugging in or
unplugging the charger.
24. Turn o the vacuum before any adjustment,
cleaning, maintenance, or troubleshooting.
25. During cleaning or routine maintenance,
DO NOT cut anything other than hair, fibers,
or string wrapped around the brushrolls.
WARNING
When using an electrical appliance, to reduce the risk of fire, electric shock, injury, or
property damage, basic precautions should always be followed, including the following:
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
26. Allow all filters to air-dry completely before
replacing in the vacuum to prevent liquid
from being drawn into electric parts.
27. DO NOT modify or attempt to repair the
vacuum or the battery yourself, except as
indicated in this manual. DO NOT use the
battery or vacuum if it has been modified or
damaged. Damaged or modified batteries
may exhibit unpredictable behavior
resulting in fire, explosion, or risk of injury.
28. Always turn o this appliance before
connecting or disconnecting motorized
nozzle or hand tool.
BATTERY PACK
29. The battery is the power source for the
vacuum. Carefully read and follow all
charging instructions.
30. To prevent unintentional starting, ensure the
vacuum is powered o before picking
up or carrying the vacuum. DO NOT carry the
appliance with your finger on the power switch.
31. For IW3000 use only the charging dock
XDCKIW3000S and XDCKIW3000L. For
IW1000 use only battery charger DK18-
220080H-UU and YLS0251A-T220080.
32. Keep the battery away from all metal
objects such as paper clips, coins, keys,
nails, or screws. Shorting the battery
terminals increases the risk of fire or burns
33. Under abusive conditions, liquid may be
ejected from the battery. Avoid contact
with this liquid, as it may cause irritation or
burns. If contact occurs, flush with water. If
liquid contacts eyes, seek medical help.
34. Battery should not be stored at
temperatures below 3°C (37.4°F)
or above 104°F (40°C) to maintain
long-term battery life.
35. DO NOT charge battery at temperatures
below 5°C (40°F) or above 104°C (104°F).
Charging improperly or at temperatures
outside of the specified range may damage
the battery and increase the risk of fire.
36. Store the appliance indoors. DO NOT
use or store it below 3°C (37.4°F). Ensure
the appliance is at room temperature before
operating.
37. DO NOT expose the battery to fire or
temperatures above 265°F (130°C) as it may
cause explosion.
38. Use appliances only with specifically designated
battery packs. Use of any other battery packs
may create a risk of injury and fire.
39. Disconnect the battery pack from the
appliance before making any adjustments,
changing accessories, or storing appliance.
Such preventive safety measures reduce the
risk of starting the appliance accidentally.
40. For IW1120, IW1111C use only XBATR525DC
and for IW3120 use only XBATR525SL.
For IW1111 use only XBATR625DC and
for IW3110C, IW3111C, IW3120C use only
XBATR625SL.
41. If the charging cord plug does not fit
fully into the outlet, reverse the plug. If
it still does not fit, contact a qualified
electrician. DO NOT force into outlet or
try to modify to fit.
42. To reduce the risk of shock and unintended
operation, turn o power and remove the
Li-Ion battery before servicing.
43. Unplug the power cord from outlet when
not in use and before servicing.
44. Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
45. Turn o all controls before unplugging.
46. Do not pull or carry by cord, use cord as a
handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run
appliance over cord. Keep cord away from
heated surfaces
47. The product’s power supply cord should be
directly plugged into an electrical outlet.
Extension cord should not be used
48. The length of the power supply cord
provided on the product is 1.2m .
ODOR NEUTRALIZING CARTRIDGE
(IW3000 Series)
49. Observe the following when interacting with
the odor neutralizing cartridge:
a) DO NOT attempt to disassemble odor
neutralizing cartridge.
b) Avoid direct contact with the fragrance
pod in the cartridge.
c) DO NOT directly inhale from the odor
neutralizing cartridge.
d) Keep away from children and pets.
e) Keep away from heat, sparks, and open
flame.
f) DO NOT place in direct sunlight.
FRAGRANCE CARTRIDGE FIRST AID
a) Avoid contact with fabrics and finished
surfaces.
b) Eye contact: Remove contact lenses if
present. Rinse continuously with water
for several minutes.
c) Skin contact: Wash hands thoroughly
after handling. If irritation or rash
develops, seek medical advice/attention.
d) Inhalation: Move person to fresh air if
they are experiencing any
respiratory symptoms. If symptoms
persist, seek medical advice/attention.
e) Ingestion: DO NOT induce vomiting.
Seek medical advice/attention.
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AUTO-EMPTY ASSEMBLY (IW3000) NON-AUTO-EMPTY ASSEMBLY (IW1000)
1. Slide the Wand onto the neck of the Floor
Nozzle until it clicks into place.
2. Align the Hand Vacuum nozzle opening
with the top of the wand and slide it on
until it clicks into place.
3. Make sure the Dock is facing upright. Slide
the Charging Post into the slot on front of
dock until it clicks.
4. Place the dock on the floor near a wall
outlet. Plug the Power Cord into the outlet,
then connect the cord to the port on the
back of the charging post.
5. Store the crevice tool accessory on the
mount on the dock.
6. Refer to pages 5 and 6 for Odor
Installation and Replacement instructions.
For proper operation, ensure all components
are completely connected and clicked
into place.
1. Slide the Wand onto the neck of the Floor
Nozzle until it clicks into place.
2. Align the Hand Vacuum nozzle opening
with the top of the wand and slide it on
until it clicks into place.
For proper operation, ensure all components
are completely connected and clicked
into place.
Flex Wand
(on select
models)
Hand Vacuum
Storage Clip
Hand Vacuum
Storage Clip
Handheld
Vacuum
Handheld
Vacuum
Floor Nozzle Floor Nozzle
NOTE: Once the charging post is installed, it can’t be removed.
2.
(Click)
2.
(Click)
1.
(Click)
1.
(Click)
4. Power Cord
6.
Odor
Installation
3.
Assembled
Dock
5.
Accessory
Storage
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ODOR NEUTRALIZER TECHNOLOGY
ODOR CARTRIDGE REPLACEMENT
Flip up the handle and rotate the dial clockwise
until the two arrows are aligned. Pull the handle
to remove the dial from the auto-empty dock.
Rotate the cartridge counterclockwise in
the dial housing and pull out the cartridge to
remove it.
Align the yellow arrow on the side of the cartridge
with the yellow arrow on the side of the dial
cover, then insert the cartridge into the dial.
Rotate the cartridge clockwise to lock it in place.
Dispose of the old cartridge by dropping it
into the trash.
Remove the new odor cartridge from the
sealed packaging. To maintain the life of
the cartridge, keep it in the sealed
packaging until you are ready to install it.
Align the teal arrow on the dial cover with the
arrow on the auto-empty dock, then reinsert
the dial into the auto-empty dock. Rotate the
dial counterclockwise until it clicks into an
intensity setting to engage. Rotate further to
change the intensity setting.
1. REMOVE ODOR DIAL
FROM THE AUTO-EMPTY DOCK
2. REMOVE OLD ODOR
CARTRIDGE
3.REMOVE NEW CARTRIDGE
FROM BAG
5. INSTALL DIAL IN THE
AUTO-EMPTY DOCK
4. INSTALL NEW CARTRIDGE
IN DIAL
6. USED CARTRIDGE
DISPOSAL
NOTE: Odor cartridges should be replaced every
6 months for optimal odor neutralizer technology
performance.
TURN UNTIL
CLICK TO LOCK
ODOR NEUTRALIZER TECHNOLOGY
ODOR NEUTRALIZER TECHNOLOGY TIPS
ADJUSTING THE ODOR INTENSITY
Flip up the dial handle and rotate the odor dial
to adjust odor neutralizer technology intensity
or to unlock the dial for cartridge access.
ODOR DIAL
NOTES: • The odor dial needs to be installed for the vacuum to function properly, with or without the odor cartridge.
• Odor Neutralizer technology eectively deodorizes while interacting with odors from inanimate sources.
Insertion/Removal: Rotate the odor dial to align the teal arrows. Remove the dial to access
the odor cartridge for removal or replacement.
Low: Rotate the dial toward the Low position to decrease the intensity to the lowest level
when the vacuum is in use.
High: Rotate the dial toward the High position for the highest intensity level when the
vacuum is in use. This position is the recommended setting for optimal performance.
Odor Dial Must be Installed for Vacuum to Function Properly
• Remove odor cartridge from dial if you don’t want the benefits of the odor
neutralization technology.
Maintenance Required
• Clean all filters as recommended under Cleaning Filters.
• Empty the dust cup before storing your vacuum.
• Replace the cartridge as recommended under Odor Cartridge Replacement.
• Visit qr.sharkclean.com/odortech to learn more and purchase replacements.
• If wet pet messes are cleaned up, thoroughly clean the vacuum.
Fragrance Strength Over Time
• The intensity of the odor neutralizer technology’s fragrance may diminish over time. It may also
have no noticeable fragrance at all. This is natural and does not indicate the technology
isn’t working. Follow replacement instructions to ensure continued performance.
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CHARGING
CHARGING WHILE IN STORAGE MODE
Charge the unit by placing it on the dock. Make
sure the contacts on the wand are aligned
with the contacts on the charging post.
When charging is complete and you need
to use the unit again, lift it o the dock.
To detach the hand vacuum from the wand,
press the front latch release button on the
hand vac where it meets the wand, then lift
o the hand vacuum. To reattach the hand
vacuum to the wand, align the hand vacuum
opening over the top of the wand and slide it
on until it clicks into place.
UPRIGHT DOCK CHARGING IW3000 SERIES
HAND VACUUM RELEASE BUTTONS
CONTACTS
NOTE: When the unit is docked properly, the charging lights on the battery will blink, indicating that charging has begun.
NOTE: The main unit comes with a partial charge. For maximum runtime, charge fully before first use (approximately 5
hours). Leaving the unit plugged in will not damage battery life.
LI-ION BATTERY
Prior to first use, charge the battery completely. A full charge takes approximately 5 hours.
With a full charge, the unit will have up to a 40-minute runtime. Visit sharkclean.com/support
online for more information.
When the Shark
®
Li-ion battery needs to be replaced, dispose of it or recycle it in accordance
with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion
batteries in the trash or in a municipal solid waste stream. Return spent batteries to an
authorized recycling center or to the retailer for recycling. Contact your local recycling center
for information on where to drop o the spentbattery.
RECYCLING THE LI-ION BATTERY
LED BATTERY POWER AND CHARGING INDICATORS
NOTE: The Shark battery, like all lithium-ion batteries, will naturally decrease in capacity over time from the 100% capacity of
a new battery.
RUNTIMES PER FULLY CHARGED BATTERY
To charge the battery inside the handheld
vacuum, connect the charger to an electrical
outlet, then insert the charger plug into the port
below the handle on the handheld vacuum.
Press and hold the Battery Release Button,
then pull out the battery. Plug the charger
into the charging port on the battery. To
reinstall the battery, insert it into the slot in
the back of the handheld vacuum.
OUT OF THE VACUUM IW1000 SERIESIN HANDHELD VACUUM IW1000 SERIES
Charging
In Use
Full Mid Low Nearly No
Charge Charge Charge Empty Charge
LED on the battery pack will pulse yellow when reaching 0-75% charge.
LED on the battery pack will pulse green from 75% - 100% charge.
White LED the battery pack is fully charged.
NOTE: Full charge takes approximately 5 hours.
Additional Notes
1. LEDs turn o once the battery is fully charged.
2. Unit will not power on when charger is connected.
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USING YOUR VACUUM
CONTROLS AND CLEANING MODES
Press the
button on the UI Screen to
turn on power. To turn o power, press
the button again. To toggle between ECO,
AUTO, and BOOST modes, press the mode
selection button.
POWER
When upright, the nozzle will lock to allow
for free standing storage when the hand vac
is detached. Place your foot on the nozzle to
disengage the lock to begin floor cleaning.
UPRIGHT
BATTERY REMOVAL
REMOVING THE BATTERY
For quick and easy short-term storage, attach the hand vacuum to the wand by placing it
onto the pre-assembled wand storage clip.
To remove the battery from the hand vacuum,
press the release tab on the battery cap and
slide out the battery. To reinstall, slide the
battery into the compartment in the handle
until it clicks into place.
BATTERY
When the LED Indicator light is blue, this
means no heavy debris is detected and suction
power is normal. When the vacuum senses
heavy debris, the light will turn red, and
suction will increase for more cleaning power.
When the indicator light turns amber, debris
is being removed—continue cleaning until the
indicator turns blue again.
When an edge is detected, the headlights
will illuminate on one side where the edge
is detected, to focus on targeted debris.
CLEAN INDICATOR EDGE INDICATOR
STORAGE ON THE GO
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ABOVE-FLOOR CLEANING
MAINTAINING YOUR VACUUM
To empty the handheld vacuum (IW3000
Series) dust cup, turn o the power and hold
the hand vac over the trash. Press the release
button and the dust cup lid will drop open,
releasing debris.
EMPTYING THE DOCK DUST BIN
EMPTYING THE HANDHELD VACUUM DUST CUP
The dock dust bin holds up to 30 days’ worth
of dust and debris. Empty the dock dust bin
when the dust bin full indicator light comes on.
To remove the bin, lift it out by the handle.
To empty the bin, hold it over the trash and
press the release button on the side. The
bottom will open to release the debris.
To empty the handheld vacuum (IW1000
Series) dust cup, turn o the power and hold
the hand vac over the trash. Press the release
button and the dust cup lid will drop open,
releasing debris.
To detach the floor nozzle from the wand,
step on the nozzle while pressing the
nozzle release button at the bottom of
the wand. Lift the wand to remove it. To
reattach the wand, align it over the neck
of the floor nozzle, then slide it on until it
clicks into place.
Detach the hand vacuum to clean above-
floor areas. Press the front latch release
button on the hand vac where it meets the
wand, then lift o the hand vacuum. To
attach an accessory to the hand vacuum,
slide it into the opening in the nozzle. To
remove, press the front latch release button
on the hand vac where it meets the wand,
and slide out the accessory.
ABOVE-FLOOR WITH WAND
ABOVE-FLOOR WITH HAND VACUUM
NOTE: All accessories are compatible with both the wand and the hand vacuum.
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USING YOUR VACUUM
USING THE AUTO-EMPTY DOCK
USING THE AUTO-EMPTY DOCK
Place the vacuum on the dock in a downward
motion. Once properly attached, the
auto evacuation process will begin. The
evacuation cycle will last for 15 seconds.
Once evacuation is complete, the vacuum
will continue charging until it is removed
from the dock.
Note: do not remove the vacuum while the evacuation cycle is taking place.
Press the button on the top of the dock that
shows an image of a moon. This will initiate
Quiet Mode. When the dock is in Quiet Mode,
you can dock the vacuum without auto
evacuation occurring.
The Dust Bin Full indicator will illuminate
when the dust bin is full of debris and needs
to be emptied. To reset the indicator, remove
the dust bin and empty it.
QUIET MODE BUTTON LOCATION DUST BIN FULL INDICATOR
With the dust cup open and the power o,
press both release buttons and slide the
dust cup out of the hand vac.
Press the tabs on both sides of the filter housing
and pull the filter out of the housing. To clean
the filter, rinse it with water only and allow it to
air-dry for at least 24 hours before reinstalling.
To reinstall the filter, slide it back into the
housing, then slide the housing back into place.
MAINTAINING YOUR VACUUM
To deep-clean the dust cup, slide the release
button until the lid opens completely. Wipe
away any dust and debris with a dry cloth,
then rinse it out with water. Use a damp cloth
to remove any remaining debris. Allow the
dust cup to air-dry completely for at least
24 hours before reinstalling it.
CLEANING THE DUST CUP AND FILTER
REMOVING THE HAND VAC HEPA FILTER
1. To access the HEPA filter, rotate the filter
cover on the the handheld vacuum to the
unlocked position.
2. Pull o the filter cover and lift out the
HEPA filter.
3. Reinsert the filter, then replace the cover
and rotate it back to the locked position.
Regularly rinse and replace the filters to
maintain your vacuum’s
suction power.
To
clean filters, rinse them with water only. Allow
all filters to air-dry completely for up to 48
hours before reinstalling to prevent liquid
from being drawn into electricparts.
Clean the pre-motor and post-motor filters
as least once a month. Tap o loose dirt
between washes when needed. More frequent
cleaning may sometimes be necessary with
heavy use.
IMPORTANT: DO NOT use soap when cleaning the filters. Use water only. The vacuum will not have suction if the post-motor filter is not
installed. Ensure that all filters are installed before using.
HEPA
Filter
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MAINTAINING YOUR VACUUM
5. Tap o loose debris and wipe the brushroll
clean with a dry towel. Hand wash the
brushroll if needed, using only water,
and then let it air dry completely for at
least 24 hours.
6. When the brushroll is dry, reinstall it into
the nozzle by inserting it into the nozzle
until it clicks.
NOZZLE MAINTENANCE
POWERFIN FLOOR NOZZLE
1. Turn o the vacuum.
2. Press the nozzle release button to detach
the nozzle from the wand.
3. Press the brushroll release button and
slide the brushroll out of the nozzle.
4. Clear any blockages and remove any
debris from the brushroll and floor nozzle.
For best results, clean your Auto-Empty filters at least once a month and replace the filters regularly. To clean filters, rinse with cold water
ONLY to prevent damage from cleaning chemicals. Allow all filters to air-dry for at least 24 hours before reinstalling them to prevent
liquid from being drawn into electrical parts. Maintaining your Exhaust Foam Filter will ensure successful Auto-Empty evacuation.
CLEANING THE AUTO-EMPTY DOCK FILTER
To access the filter in the dock, remove the Filter
Door. Press the button at the bottom of the door,
then tilt the door and lift it o. Remove the filter
from the dock. After the filter has been rinsed
and dried, reinstall it by reinserting it into the
dock and replacing the filter door.
MAINTAINING YOUR VACUUM
CLEANING THE SENSORS
Make sure to clean the Detect sensors
regularly, as hair and other debris may build
up and obstruct them. If the sensors are
partially obstructed, Auto mode will not
function as expected.
To clean the sensors :
1. Turn o power and remove the floor nozzle.
2. Locate the DirtDetect Sensor in the nozzle
of the hand vac (Fig. 1), the LightDetect
Sensor on the top of the nozzle (Fig. 2),
and the EdgeDetect sensor on the side of
the nozzle (Fig. 3).
3. Gently wipe the sensors with a microfiber
cloth and remove all hair and debris.
4. Reattach the floor nozzle to the rest of the
unit and turn on power. Verify that the unit
is functioning normally.
DIRTDETECT SENSORS
Fig. 1
CLEANING THE LIGHTDETECT SESNOR
Fig. 2
Battery
Dust cup
Air path
CLEANING THE EDGEDETECT SENSOR
To access the the Auto-Empty Exhaust Foam
Filter, remove the dust bin. Before removing
the Exhaust Foam Filter, vacuum o any fine
debris from the surface. Lift the Exhaust
Foam Filter out of the dock, then rinse it with
water only (do not use soap). Allow the filter
to air-dry completely before reinstalling it.
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Vacuum is not picking up debris. No suction or light suction. Third indicator light on hand vacuum is
solid yellow.
(Refer to Checking for Blockages section for more information.)
1. Dust cup may be full; empty dust cup.
2. Check floor nozzle for blockages; clear blockages if required.
3. Remove any string, carpet fibers, or hair that may be wrapped around the brushroll.
4. Check connection between hand vacuum and wand for blockages; clear blockages if required.
5. Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying
the filters before reinstalling them.
Vacuum lifts area rugs.
1. Make sure you are not engaging Boost mode. Take care when vacuuming area rugs or rugs with
delicately sewn edges.
2. Turn o the unit to disengage from the carpet, then restart.
The brushroll in the floor nozzle doesn’t spin.
1. Immediately turn o the vacuum. Remove any blockages before turning the vacuum back on. Make sure
the hand vacuum is tilted back far enough for the brushroll to engage while in use.
2. If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the
hand vacuum, wand, and nozzle. Try detaching the parts, then reconnecting them.
Vacuum turns o on its own.
There are several possible reasons for the vacuum turning o on its own, including blockages, battery
issues, and overheating. If vacuum turns o on its own, perform the following steps:
1. Turn on the vacuum and check the battery indicator lights on the hand vacuum. If recharging is needed,
make sure vacuum power is o placing it on the charging dock.
2. Empty dust cup and clean filters (See the Cleaning the Dust Cup and Filter section).
3. Check wand, accessories, and inlet openings and remove any blockages.
4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.
5. Press the On/O switch to restart the vacuum.
Battery Indicator Lights on hand vacuum are flashing.
• Nozzle Ring Light flashes red (Fig. A): Nozzle clog.
(See the Maintaining Your Vacuum section.)
Contact Customer Service at
1-800-798-7398 or sharkclean.com
if you experience any of the indications listed below:
• ECO and BOOST LEDs are flashing (Fig. B):
Overcurrent or short.
• All LEDs except ECO are flashing (Fig. C):
Motor is overheating.
• All LEDs except ECO and AUTO are flashing
(Fig. D): Overspeed.
• All LEDs except BOOST and AUTO are flashing
(Fig. E): Communication.
• AUTO and BOOST LEDs are flashing (Fig. F): There
may be an electrical problem with the nozzle.
• AUTO and UI RING are flashing (Fig. G): Debris
Detect Error. Wipe debris detect sensor.
• HEADLIGHTS and AUTO LEDs are flashing (Fig. H):
Edge Detect Error.
MAINTAINING YOUR VACUUM
TROUBLESHOOTING
WARNING: To reduce the risk of shock and unintended operation, turn o
power and remove the battery before servicing.
NOTE: If vacuum still does not operate properly, contact Customer Service at 1-800-798-7398 or sharkclean.com/support.
If you run over a hard or sharp object or notice a noise change while vacuuming, check for
blockages or objects caught in the brushroll.
Checking for Blockages in the
Hand Vacuum:
1. Turn o the vacuum.
2. Remove the hand vacuum from the
wand.
3. Check all intake openings to the
dust cup and remove any debris
or blockages.
Checking for Blockages
in the Charging Post:
1. Unplug the dock.
2. Remove the vacuum from the
dock.
3. Press the latch on the back of
the charging post and lift the
post away from the dock.
4. Check the end of the charging
post and top of the dock
for any debris or blockages.
Checking for Blockages in
the Wand:
1. Turn o the vacuum.
2. Detach the hand vacuum and
floor nozzle from the wand.
3. Check both ends of the wand for
blockages and debris.
4. Clear away any debris or
blockages.
Checking for Blockages in the Dock:
1. Unplug the dock.
2. Remove the vacuum from the
dock.
3. Remove the dust bin from the
dock.
4. Check the exit for any debris
or blockages.
Checking for Blockages in the
Floor Nozzle:
1. Turn o the vacuum.
2. Detach the wand from the floor
nozzle.
3. Press the brushroll release
button and slide the brushroll
out of the nozzle.
4. Clear any blockages and release
any debris from the brushroll
and floor nozzle.
5. Slide the brushroll back into the
nozzle, ensuring everything is
lined up and in place.
CHECKING FOR BLOCKAGES IN THE VACUUM
CHECKING FOR BLOCKAGES IN THE AUTO-EMPTY DOCK
MAINTAINING YOUR VACUUM
Fig. E Fig. F
Fig. B Fig. C
Fig. D
Fig. A
Fig. HFig. G
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FIVE (5) YEAR LIMITED WARRANTY
The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC. Warranty coverage applies to the original owner and to the original product only and is
not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of five (5) years from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be
repaired or replaced up to five (5) years from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc.), which require
regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered
by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure
to perform required maintenance (e.g., not cleaning the filters, not removing debris from the brushroll),
or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused
in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the
repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty
period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service
Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options,
including the possibility of upgrading to our VIP warranty service options for select product categories. So we
may better assist you, please register your product online at registeryourshark.com and have the product on
hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of
$25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase.
We also ask that you register your product online at registeryourshark.com and have the product on hand
when you call, so we may better assist you. A Customer Service Specialist will provide you with return and
packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above
may not apply to you.
NOTE: Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit's configuration.
To order additional accessories, visit sharkaccessories.com.
ADDITIONAL ACCESSORIES AVAILABLE ON SHARKACCESSORIES.COM
A
Crevice Tool
B
Duster Crevice Tool
C
Upholstery Tool
D
Wide Upholstery Tool
E
Pet Multi-Tool
F
Replacement Battery
G
Hand Vac Pre-Motor Filter
H
Auto-Empty Dock
Post-Motor HEPA Filter
I
Auto-Empty Exhaust Foam Filter
J
Hand Vac Post-Motor HEPA Filter
D
C
F
B
A
G
E
H
I
J
sharkclean.comsharkclean.com
BATTERY REMOVAL AND DISPOSAL
This product uses a lithium-ion rechargeable and recyclable battery. When the battery no longer holds a
charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery.
When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local
ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a
municipal solid waste stream. Return spent battery to an authorized recycling center or to retailer for recycling.
Contact your local recycling center for information on where to drop o the spentbattery.
The RBRC™ (Rechargeable Battery Recycling Corporation) seal on the lithium-ion battery indicates that the
costs to recycle the battery at the end of its useful life have already been paid by SharkNinja. In some areas,
it is illegal to place spent lithium-ion batteries in the trash or municipal solid waste stream and the RBRC
program provides an environmentally conscious alternative.
RBRC, in cooperation with SharkNinja and other battery users, has established programs in the United
States and Canada to facilitate the collection of spent lithium-ion batteries. Help protect our environment
and conserve natural resources by returning the spent lithium-ion battery to an authorized SharkNinja
service center or to your local retailer for recycling. You may also contact your local recycling center for
information on where to drop o the spent battery, or call 1-800-798-7398.
TIP: You can find the model and serial numbers on
the QR code label on the bottom of the back of the
hand vacuum and battery.
RECORD THIS INFORMATION
Model Number: �����������������������������
Date Code: ���������������������������������
Date of Purchase: ���������������������������
(Keep receipt)
Store of Purchase: ���������������������������
REGISTER YOUR PURCHASE
registeryourshark.com
TWO (2) YEAR LIMITED BATTERY WARRANTY
The Two (2) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC. Warranty coverage applies to the original owner and to the original product only and is
not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of two (2) years from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original battery deemed defective, in SharkNinja’s sole discretion, will be replaced up to two (2)
years from the original purchase date.
2. In the event a replacement battery is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement battery or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of the battery, which requires optimal temperature storage and operation to ensure
its proper functioning. Replacement batteries are available for purchase at sharkclean.com/batteries.
2. A battery that has been tampered with or used for commercial purposes.
3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure
to perform required maintenance (e.g., not cleaning the filters, not removing debris from the brushroll),
or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused
in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the
repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your battery fails to operate properly while in use under normal household conditions within the warranty
period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service
Specialists are also available at 1-800-798-7398 to assist with product support and warranty service
options. So we may better assist you, please register your product online at registeryourshark.com and
have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for replacement. A fee of $20.95
(subject to change) will be charged when SharkNinja ships the replacement unit.
How to initiate a warranty claim
You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase.
We also ask that you register your product online at registeryourshark.com and have the product on hand
when you call, so we may better assist you. A Customer Service Specialist will provide you with return and
packing instruction information when you call. A Customer Service Specialist will provide you with return
and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above
may not apply to you.
TECHNICAL SPECIFICATIONS
Voltage: 18V
ODOR NEUTRALIZER SPECIFICATIONS
1. Product Name: Odor Neutralizer Cartridge
2. Manufacturer: Shark Ninja 89 A Street,
Needham, MA 02494
3. Weight: 17.4g / 0.61oz
4. Ingredients: Solid SM composite polymer
C17 + fragrance SE 272235
FCC WARNINGS
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to parts 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
■ Consult the dealer or an experienced radio/TV technician for help.
This Device complies with part 15 of the FCC rules. Operation is subject to the following conditions:
1 This device may not cause harmful interference
2 This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.
© 2023 SharkNinja Operating LLC. SHARK is a registered trademark of SharkNinja Operating LLC.
DETECT PRO, FLOORDETECT, and LIGHTDETECT are trademarks of SharkNinja Operating LLC.
RBRC is a trademark of Rechargeable Battery Recycling Corporation.
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PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get a complete understanding of your new
Shark® Cordless Detect Pro™ Vacuum.
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-800-798-7398
sharkclean.com
Illustrations may dier from actual product. We are constantly striving to improve our products;
therefore the specifications contained herein are subject to change without notice.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for
more information.
