MaxiSys MS909S2
USER MANUAL
i
Trademarks
Autel
®
, MaxiSys
®
, MaxiDAS
®
, MaxiScan
®
, MaxiTPMS
®
, MaxiRecorder
®
, and
MaxiCheck
®
are trademarks of Autel Intelligent Technology Corp., Ltd., registered in
China, the United States, and other countries. All other marks are trademarks or
registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted in
any form or by any means electronic, mechanical, photocopying, recording, or otherwise
without the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information
of this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, or indirect damages, or for any
economic consequential damages (including the loss of profits) as a result of using this
product.
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.
For Services and Support
pro.autel.com
www.autel.com
1-855-288-3587 (North America)
+86 (0755) 8614-7779 (China)
For technical assistance in all other markets, please refer to Technical Support in this
manual.
ii
Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.
There are numerous procedures, techniques, tools, and parts required for servicing
vehicles, as well as the skills of the person doing the work. Because of the vast number
of test applications and variations in the products that can be tested with this equipment,
we cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the automotive technician’s responsibility to be knowledgeable of the
system being tested. It is crucial to use proper service methods and test procedures. It
is essential to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being used, or the
vehicle being tested.
Before using the device, always refer to and follow the safety messages and applicable
test procedures provided by the manufacturer of the vehicle or equipment being tested.
Use the device only as described in this manual. Be sure to read, understand, and follow
all safety messages and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, could result in death
or serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of at the time of publication.
Autel cannot know, evaluate or advise you as to all of the possible hazards. You must be
certain that any condition or service procedure encountered does not jeopardize your
personal safety.
iii
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to the engine exhaust system. Engines produce carbon
monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to
serious personal injury or loss of life.
It is not advised to use headphones at a high volume
Listening at high volumes for long periods of time may result in loss of hearing.
Safety Warnings
⚫ Always perform automotive testing in a safe environment.
⚫ Wear safety eye protection that meets ANSI standards.
⚫ Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot
engine parts.
⚫ Operate the vehicle in a well-ventilated work area, for exhaust gases are poisonous.
⚫ Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual
transmission) and make sure the parking brake is engaged.
⚫ Put blocks in front of the drive wheels and never leave the vehicle unattended while
testing.
⚫ Be extra cautious when working around the ignition coil, distributor cap, ignition wires
and spark plugs. These components create hazardous voltages when the engine is
running.
⚫ Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
⚫ Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
⚫ Keep the test equipment dry, clean, free from oil, water or grease. Use a clean cloth
dampened with mild detergent to clean the outside of the equipment as necessary.
⚫ Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
⚫ Refer to the service manual for the vehicle being serviced and adhere to all
diagnostic procedures and precautions. Failure to do so may result in personal injury
or damage to the test equipment.
⚫ To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.
⚫ Do not place the test equipment on the distributor of the vehicle. Strong electro-
magnetic interference can damage the equipment.
iv
CONTENTS
1 USING THIS MANUAL ................................................................................................... 1
1.1 CONVENTIONS ..................................................................................................... 1
2 GENERAL INTRODUCTION .......................................................................................... 3
2.1 MAXISYS TABLET ................................................................................................. 3
2.2 MAXIFLASH VCI2 ................................................................................................. 8
2.3 ACCESSORIES KIT .............................................................................................. 11
2.4 OTHER ACCESSORIES ........................................................................................ 13
3 GETTING STARTED .................................................................................................... 15
3.1 POWER UP ........................................................................................................ 15
3.2 POWER DOWN ................................................................................................... 20
4 AI TECHNICIAN ASSISTANT ...................................................................................... 21
5 DIGITAL VEHICLE INSPECTION ................................................................................ 23
6 DIAGNOSTICS ............................................................................................................. 27
6.1 ESTABLISH VEHICLE COMMUNICATION .................................................................. 27
6.2 GETTING STARTED ............................................................................................. 32
6.3 VEHICLE IDENTIFICATION ..................................................................................... 34
6.4 NAVIGATION ...................................................................................................... 38
6.5 DIAGNOSTICS MENU ........................................................................................... 41
6.6 DIAGNOSTICS FUNCTIONS ................................................................................... 41
6.7 GRAPHICAL DIAGNOSTICS ................................................................................... 59
6.8 LIVE DATA FUSION ............................................................................................. 60
6.9 PROGRAMMING AND CODING ............................................................................... 61
6.10 GENERIC OBDII OPERATIONS ............................................................................. 64
6.11 DIAGNOSTIC REPORT ......................................................................................... 68
v
6.12 EXIT DIAGNOSTICS ............................................................................................. 72
7 SERVICE ...................................................................................................................... 74
7.1 OIL RESET SERVICE ........................................................................................... 74
7.2 ELECTRIC PARKING BRAKE (EPB) SERVICE .......................................................... 75
7.3 TIRE PRESSURE MONITORING SYSTEM (TPMS) SERVICE ...................................... 75
7.4 BATTERY MANAGEMENT SYSTEM (BMS) SERVICE ................................................ 76
7.5 DIESEL PARTICULATE FILTER (DPF) SERVICE ....................................................... 76
7.6 STEERING ANGLE SENSOR (SAS) SERVICE .......................................................... 77
8 ADAS ........................................................................................................................... 79
9 DATA MANAGER ......................................................................................................... 80
9.1 VEHICLE HISTORY .............................................................................................. 82
9.2 WORKSHOP INFORMATION .................................................................................. 84
9.3 CUSTOMER ........................................................................................................ 85
9.4 IMAGE ............................................................................................................... 86
9.5 CLOUD REPORT ................................................................................................. 87
9.6 PDF FILES ........................................................................................................ 87
9.7 REVIEW DATA .................................................................................................... 88
9.8 REFERENCE VALUE ............................................................................................ 88
9.9 DATA LOGGING .................................................................................................. 90
9.10 UNINSTALL APPS ................................................................................................ 90
9.11 BACKUP & RESTORE .......................................................................................... 90
10 AUTEL CLOUD ............................................................................................................ 92
10.1 REGISTRATION AND LOGIN .................................................................................. 93
10.2 DEVICE MANAGEMENT ........................................................................................ 93
10.3 FILE MANAGEMENT ............................................................................................ 97
10.4 CUSTOMER MANAGEMENT ................................................................................ 101
vi
10.5 WORKSHOP INFORMATION ................................................................................ 102
10.6 DATA BACKUP ................................................................................................. 103
11 BATTERY TEST ......................................................................................................... 105
11.1 MAXIBAS BT506 BATTERY TESTER .................................................................. 106
11.2 TEST PREPARATION ......................................................................................... 108
11.3 IN-VEHICLE TEST .............................................................................................. 109
11.4 OUT-VEHICLE TEST .......................................................................................... 114
12 SETTINGS .................................................................................................................. 116
12.1 UNIT ............................................................................................................... 116
12.2 LANGUAGE ...................................................................................................... 117
12.3 PRINTING SETTINGS ......................................................................................... 117
12.4 REPORT SETTINGS ........................................................................................... 118
12.5 PUSH NOTIFICATION ......................................................................................... 119
12.6 AUTO UPDATE ................................................................................................. 119
12.7 ADAS SETTINGS ............................................................................................. 120
12.8 OBFCM UPLOAD ............................................................................................. 120
12.9 VEHICLE LIST ................................................................................................... 121
12.10 APP SORTING .................................................................................................. 121
12.11 BATTERY TEST................................................................................................. 121
12.12 COUNTRY/REGION CODE .................................................................................. 121
12.13 LAWS AND REGULATIONS .................................................................................. 122
12.14 SYSTEM SETTINGS ........................................................................................... 122
12.15 ABOUT ............................................................................................................ 122
13 UPDATE ..................................................................................................................... 123
14 VCI MANAGER .......................................................................................................... 124
14.1 WI-FI CONNECTION .......................................................................................... 125
vii
14.2 VCI BLUETOOTH PAIRING ................................................................................. 125
14.3 BAS BLUETOOTH PAIRING ................................................................................ 126
14.4 VCI UPDATE .................................................................................................... 126
14.5 BAS UPDATE .................................................................................................. 127
15 HAND-HELD INCLINOMETER .................................................................................. 128
16 SUPPORT .................................................................................................................. 130
16.1 SUPPORT SCREEN LAYOUT ............................................................................... 130
16.2 MY ACCOUNT .................................................................................................. 130
16.3 TRAINING ........................................................................................................ 131
16.4 DATA LOGGING ................................................................................................ 131
16.5 FAQ ............................................................................................................... 131
17 MAXIVIEWER ............................................................................................................. 132
18 MAXIVIDEO ................................................................................................................ 134
19 QUICK LINK ............................................................................................................... 135
20 REMOTE DESKTOP .................................................................................................. 136
21 USER FEEDBACK ..................................................................................................... 138
22 AUTEL USER CENTER ............................................................................................. 139
23 MAINTENANCE AND SERVICE ................................................................................ 141
23.1 MAINTENANCE INSTRUCTIONS ........................................................................... 141
23.2 TROUBLESHOOTING CHECKLIST ......................................................................... 142
23.3 ABOUT BATTERY USAGE ................................................................................... 142
23.4 SERVICE PROCEDURES ..................................................................................... 143
24 COMPLIANCE INFORMATION .................................................................................. 147
25 WARRANTY ............................................................................................................... 150
1
1 Using This Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system.
1.1 Conventions
The following conventions are used:
1.1.1 Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Example:
⚫ Tap OK.
1.1.2 Notes and Important Messages
1.1.2.1 Notes
A NOTE provides helpful information such as additional explanations, tips, and
comments.
1.1.2.2 Important
IMPORTANT indicates a situation that if not avoided may result in damage to the tablet
or vehicle.
1.1.3 Hyperlinks
Hyperlinks are available in electronic documents. Blue italic text indicates a selectable
hyperlink; blue underlined text indicates a website link or an email address link.
2
1.1.4 Illustrations
Illustrations used in this manual are samples, the actual testing screen may vary for each
vehicle being tested. Observe the menu titles and on-screen instructions to make correct
option selection.
1.1.5 Procedures
An arrow icon indicates a procedure. Example:
➢ To power down the MaxiSys tablet
1. Long press (press and hold) the Power/Lock button.
2. Tap the Power Off option.
3. Tap OK.
3
2 General Introduction
There are two main components to the MaxiSys system:
⚫ MaxiSys Tablet — the central processor and monitor for the system.
⚫ MaxiFlash VCI2 — Vehicle Communication Interface 2.
This manual describes the construction and operation of these devices and how they
work together to deliver diagnostic solutions.
2.1 MaxiSys Tablet
2.1.1 Function Description
Figure 2-1 MaxiSys Tablet, Front View
1. 11” TFT-LCD Capacitive Touchscreen
2. Ambient Light Sensor — detects ambient brightness
3. Power LED — refer to Table 2-1 Power LED Description for details
4. Front Camera
5. Built-in Microphone
4
Table 2-1 Power LED Description
LED
Color
Description
Power
Green
⚫ Lights green when the tablet is charging and the
battery level is above 90%.
⚫ Lights green when the tablet is powered on and the
battery level is above 20%.
Yellow
Lights yellow when the tablet is charging and the battery
level is below 90%.
Red
⚫ Lights red when the tablet is powered on and the
battery level is below 20%.
⚫ Lights red when the tablet shows abnormality after
being powered on or during charging.
Camera
Function Description: Used for vehicle information identification, such as VIN
scanning and vehicle photography.
Privacy Impact: Collects vehicle VIN data and uploads it to the cloud platform to
identify the vehicle model, year, engine type, etc.
Permission Control: Camera access permissions can be disabled in system settings
(Path: Settings > System Settings > Privacy > Permission Manager > Camera).
Microphone
Function Description:
1. Used for AI technician assistant.
2. Used for audio and video recording through the device and its camera.
Privacy Impact:
1. Collects user voice data for speech recognition and speech-to-text conversion;
stores the data locally or uploads it to the cloud platform.
2. Stores recorded voice data from the recorder and camera locally.
Permission Control: Microphone access permissions can be disabled in system
settings (Path: Settings > System Settings > Privacy > Permission Manager >
Microphone).
5
Figure 2-2 MaxiSys Tablet, Back View
6. Speaker
7. Collapsible Stand — extends from the back to allow hands-free viewing of the tablet
8. Camera Flash
9. Rear Camera
Figure 2-3 MaxiSys Tablet, Top View
10. Headphone Jack
11. USB Port
12. USB Port
13. Mini SD Card Slot
14. HDMI (High-Definition Multimedia Interface) Port
15. Type-C Charging Port
6
16. DC Power Supply Input Port
17. Power/Lock Button — long press to turn on/off the tablet; short press to lock the
screen
2.1.2 Power Sources
The tablet can receive power from any of the following sources:
⚫ Internal Battery Pack
⚫ AC/DC Power Supply
⚫ Vehicle Power
⚫ Type-C Power Supply
IMPORTANT
Do not charge the battery when the temperature is lower than 0 °C (32 °F) or higher than
45 °C (113 °F).
2.1.2.1 Internal Battery Pack
The tablet can be powered with its internal rechargeable battery, which if fully charged
can provide sufficient power for about 10 hours of continuous operation.
2.1.2.2 AC/DC Power Supply
The tablet can be powered from an electrical outlet using the AC/DC power adapter. The
AC/DC power supply also charges the internal battery pack.
2.1.2.3 Vehicle Power
The tablet can be powered from the auxiliary power outlet adapter or other DC power
port on the test vehicle through a direct cable connection. The vehicle power cable
connects to the DC power supply port on the top side of the tablet.
2.1.2.4 Type-C Power Supply
This tablet can be powered using the supplied USB Type-C cable. It supports USB Type-
C 45W (15V/3A) PD (power delivery) fast charging if your power adapter supports the
PD protocol.
7
2.1.3 Technical Specifications
Table 2-2 Tablet Specifications
Item
Description
Operating System
Android 13
Processor
Octa-core processor
Memory
12 GB RAM & 256 GB on-board memory
Display
11-inch anti-glare screen (2176 x 1600)
Connectivity
⚫ Wi-Fi x 2 (802.11 a/b/g/n/ac/ax 2x2 MIMO)
⚫ BT V5.2 + EDR
⚫ GPS
⚫ USB 2.0 (Two USB host Type A)
⚫ USB Type C (used to charge the tablet or connect to
a PC for data transfer)
⚫ HDMI 2.0
⚫ SD Card (support up to 256 GB)
Camera
⚫ Rear: 16 Megapixel, autofocus with flashlight
⚫ Front: 16 Megapixel
Sensors
⚫ Gravity Accelerometer
⚫ Ambient Light Sensor (ALS)
Audio
Input / Output
⚫ Microphone
⚫ Dual speakers
⚫ 3-band or 4-band 3.5 mm headset jack
Power and Battery
⚫ Charging via 12V 6A DC power adapter
⚫ USB Type-C 45W (15V/3A) PD (Power Delivery) fast
charging. Ensure the power adapter supports the PD
protocol.
⚫ 15000 mAh 3.85V lithium-polymer battery
Input Voltage
⚫ DC input: 12V/6A
⚫ USB-C input: 15V/3A max. (also support 9V/3A or
5V/3A)
8
Item
Description
Operating Temp.
0 °C to 50 °C (32 °F to 122 °F)
Storage Temp.
-10 °C to 60 °C (14 °F to 140 °F)
Dimensions
(W x H x D)
315.4 mm (12.42”) x 240.3 mm (9.46”) x 39 mm (1.54”)
Weight
1656.5 g (3.65 lbs.)
Protocols
PLC J2497, ISO-15765, SAE-J1939, ISO-14229 UDS,
SAE-J2411 Single Wire Can (GMLAN), ISO-11898-2,
ISO-11898-3, SAE-J2819 (TP20), TP16, ISO-9141, ISO-
14230, SAE-J2610 (Chrysler SCI), UART Echo Byte,
SAE-J2809 (Honda Diag-H), SAE-J2740 (GM ALDL),
SAE-J1567 (CCD BUS), Ford UBP, Nissan DDL UART
with Clock, BMW DS2, BMW DS1, SAE J2819 (VAG
KW81), KW82, SAE J1708, SAE-J1850 PWM (Ford SCP),
SAE-J1850 VPW (GM Class2), ISO 13400, CAN FD
2.2 MaxiFlash VCI2
2.2.1 Function Description
Figure 2-4 VCI2 Top View
1. Ethernet Port
2. Vehicle Data Connector
3. DC Power Supply Input Port
9
Figure 2-5 VCI2 Front View
4. Vehicle LED — flashes green when the device is communicating with the vehicle
5. Connection LED — refer to Table 2-3 Connection LED Description for details
6. Power LED — refer to Table 2-4 Power LED Description for details
IMPORTANT
Do not disconnect this programming device while the vehicle LED status light is on. If
programming is interrupted while the vehicle's ECU is blank or only partially programmed,
the module may be unrecoverable.
Figure 2-6 VCI2 Bottom View
7. USB Port
Table 2-3 Connection LED Description
LED
Color
Description
Connection
Green
Lights solid green when connected with the tablet via the
USB cable.
10
LED
Color
Description
Cyan
Lights solid cyan (blue/green) when connected via Wi-Fi.
Blue
Lights solid blue when connected via wireless Bluetooth
connection.
Table 2-4 Power LED Description
LED
Color
Description
Power
Yellow
Lights yellow automatically at power up when VCI2 is self-
testing.
Green
Lights solid green when powered on.
Red
⚫ Lights solid red when system failure occurs.
⚫ Flashes red when the VCI2 is upgrading.
2.2.1.1 Communication Capability
The VCI2 supports Bluetooth (BT), Wi-Fi and USB communications. It can transmit
vehicle data to the tablet with or without a cable connection. In open areas, the working
range of the transmitter through BT communication is up to 328 feet (100 m). The working
range of 5G communication Wi-Fi is up to 328 feet (100 m). If the signal is lost due to
being taken out of range, communication will be restored once the tablet is within range.
2.2.1.2 Programming Capability
The VCI2 is a D-PDU, SAE J2534 & RP1210 compliant PassThru programming interface
device. Using the updated OEM software, it is capable of replacing the existing
software/firmware in the Electronic Control Units (ECUs), programming new ECUs and
fixing software-controlled drivability issues and emission issues.
2.2.2 Power Sources
The VCI2 can receive power from the following sources:
⚫ Vehicle Power
⚫ AC/DC Power Supply
2.2.2.1 Vehicle Power
The VCI2 operates on 12/24 V vehicle power, which receives power via the vehicle data
connection port. The device powers on whenever it is connected to an OBD II/EOBD
compliant Data Link Connector (DLC). For non-OBDII/EOBD compliant vehicles, the
11
device can be powered from an auxiliary power outlet adapter or other suitable power
port on the test vehicle using the auxiliary power cable.
2.2.2.2 AC/DC Power Supply
The VCI2 can be powered from a wall socket using the AC/DC power adapter.
2.2.3 Technical Specifications
Table 2-5 VCI2 Specifications
Item
Description
Communications
⚫ BT V5.0 + EDR
⚫ USB 2.0
⚫ Wi-Fi 5G
⚫ Ethernet
Wireless Frequency
5 GHz
Power
12 V DC power supply
Operating Temp.
0 °C to 50 °C (32 °F to 122 °F)
Storage Temp.
-10 °C to 60 °C (14 °F to 140 °F)
Dimensions
(W x H x D)
168.4 mm (6.63") x 98 mm (3.86") x 35 mm (1.38")
Weight
379.7 g (0.84 lbs.)
2.3 Accessories Kit
2.3.1 Main Cable
The VCI2 can be powered through the Autel main cable V2.0 (the V2.0 icon can be seen
on the cable) when connected to an OBDII/EOBD compliant vehicle. The main cable
connects the VCI2 to the vehicle’s Data Link Connector (DLC), through which the VCI2
can transmit vehicle data to the tablet.
12
Figure 2-7 Main Cable V2.0
NOTE
The MaxiFlash VCI2 can only be connected by the Autel main cable V2.0. DO NOT use
other Autel main cables to connect the MaxiFlash VCI2.
2.3.2 OBDI-Type Adapters (Optional)
The optional OBDI-type adapters are for non-OBDII vehicles. The adapter used depends
on the type of vehicle being tested. The most common adapters are shown below.
(Adapters are sold separately. Please contact your distributor for details.)
Benz-14
Chrysler-16
BMW-20
Nissan-14
Kia-20
Fiat-3
PSA-2
Mazda-17
Volkswagen/
Audi-2+2
Benz-38
Mitsubishi/
Hyundai-12+16
13
2.4 Other Accessories
USB 2.0 Cable V2 (the V2 icon can be seen on the
cable)
Connects the tablet to the VCI2.
AC/DC Adapter (12V)
Connects the tablet to the external AC/DC power port
for power supply.
(Note: For environmental reasons, the product
package does not include a charger in the European
market. This device can be powered with most USB
power adapters and a cable with USB Type-C plug.)
Auxiliary Power Outlet Adapter
Provides power to the tablet or the VCI2 through
connection to the vehicle’s auxiliary power outlet
adapter receptacle, as some non-OBDII vehicles
cannot provide power via the DLC connection.
Clamp Cable
Provides power to the tablet or the VCI2 through
connection to the vehicle’s battery.
USB to Ethernet Adapter
Network connection function can be realized through
this device.
USB Type-C Cable
Supports charging.
14
Spare Fuse x2
A safety device for the auxiliary power outlet adapter.
15
3 Getting Started
Make sure that the tablet has sufficient power or is connected to the external power
supply (see Power Sources).
3.1 Power Up
Long press (press and hold) the Power/Lock button on the top-right side of the tablet to
switch the unit on. Swipe up from the bottom of the Lock screen to enter the MaxiSys
Job Menu screen.
Figure 3-1 MaxiSys Job Menu
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
NOTE
It is recommended that you lock the screen when not in use to protect information in the
system and conserve power.
Almost all operations on the tablet are controlled through the touchscreen. The
touchscreen navigation is menu-driven, allowing for quick access to the test procedure
or the data that you need, through a series of questions and options. Detailed
descriptions of the menu structures are found in the chapters for each application.
16
3.1.1 Application Buttons
The table below briefly describes each of the applications in the MaxiSys system.
Table 3-1 Applications
Button
Name
Description
Diagnostics
Accesses the diagnostics functions. See Diagnostics.
DVI
Before diagnosing, the technicians perform an overall
inspection with their eyes and record the results. See
Digital Vehicle Inspection.
Service
Accesses Service functions menu. See Service.
VID
Accesses the Enter VIN screen or Vehicle Information
Confirmation screen. See Vehicle Identification.
ADAS
Accesses ADAS systems menu. See ADAS.
Data Manager
Accesses the saved repair shop, customer, and vehicle
data, including detailed vehicle diagnostics and test
records. See Data Manager.
Autel Cloud
Accesses the Autel Cloud platform. See Autel Cloud.
Battery Test
Accesses the Battery Test menu with two functions,
including in-vehicle test and out-vehicle test. See Battery
Test.
Settings
Accesses the system settings menu and general tablet
menu. See Settings.
Update
Accesses system software update menu. See Update.
17
Button
Name
Description
VCI Manager
Accesses VCI connection menu. See VCI Manager.
Hand-held
Inclinometer
Connects your tablet to a hand-held inclinometer to
measure the ride height of Mercedes-Benz vehicles. See
Hand-held Inclinometer.
MaxiTools
Includes Log collection and Factory data reset two parts.
Support
Synchronizes Autel's online service database with the
MaxiSys tablet. See Support.
OEM
Authorization
Manages the permissions for unlocking the OE gateway.
Demonstration
Provides step-by-step operation demonstration for
diagnostics.
MaxiViewer
Provides a quick search for supported functions and/or
vehicles. See MaxiViewer.
MaxiVideo
Configures the unit to operate as a video scope device
by connecting to an imager head cable for close vehicle
inspections. See MaxiVideo.
Quick Link
Provides associated website bookmarks to allow quick
access to product update, service, support, and other
information. See Quick Link.
Remote
Desktop
Configures your tablet to receive remote support using
the TeamViewer application. See Remote Desktop.
User Feedback
You can submit feedback through this application when
you encounter problems during the use of the tablet. See
User Feedback.
18
Button
Name
Description
Voice Skills
Center
Allows you to learn how to use the AI Technician
Assistant application. Currently, the supported language
of AI Technician Assistant is English.
Autel User
Center
Allows users to register Autel tool for downloading the
latest released software. See Autel User Center.
3.1.2 Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are described in the
table below:
Table 3-2 Locator and Navigation Buttons
Icon
Name
Description
Locator
Indicates the location of the screen. Swipe the screen
left or right to view the previous or next screen.
Back
Returns to the previous screen.
MaxiSys
Home
Returns to MaxiSys Job Menu.
Android
Home
Returns to the Android system home screen.
Recent Apps
Displays a list of applications that are currently running.
Tap an app icon to launch. Close a running application
by swiping it to the top. Or close all running applications
by tapping Clear All.
Split Screen
The side-by-side dual screen mode is especially
designed for showing two different windows
simultaneously. The frequently-used applications in the
split app bar can be added and deleted.
AI Technician
Assistant
Performs tasks with voice control. See AI Technician
Assistant. Currently, the supported language of voice
control is English.
19
Icon
Name
Description
Browser
Launches the Chrome Internet browser.
Camera
Tap the Camera icon to open camera viewfinder. Press
and hold the icon to capture a screenshot of the display
screen. The saved files are auto-stored in the Data
Manager application for later review. See Data
Manager.
Display &
Sound
Adjusts the brightness of the screen and the volume of
the audio output.
VCI Manager
Shortcut
Opens the VCI Manager application. A green icon at the
bottom-right corner indicates the VCI2 is connected,
while a red “X” icon will be displayed if the connection
fails.
MaxiSys
Shortcut
Returns to the Diagnostics screen.
Service
Shortcut
Returns to the Service screen.
➢ To use the camera
1. Tap the Camera icon. The camera screen opens.
2. Focus the image to be captured in the viewfinder.
3. Tap the Camera icon on the right side of the screen. The viewfinder now shows
the captured picture and auto-saves the captured picture.
4. Tap the thumbnail image on the top-right corner of the screen to view the stored
picture.
5. Tap the Back or Home icon to exit the camera application.
NOTE
After swiping the camera screen from left to right, the camera mode and video mode
can be switched by tapping the Camera icon or Video icon.
20
3.1.3 System Status Icons
Your MaxiSys tablet is a fully functional Android tablet with the standard Android
operating system status icons. Refer to Android documentation for additional information.
3.2 Power Down
All vehicle communications should be terminated before shutting down the tablet. A
warning message displays if a shutdown is attempted while the tablet is communicating
with the vehicle. Forcing a shutdown while the tablet is communicating with the vehicle
may lead to ECU errors on some vehicles. Please exit the Diagnostics application before
shutting off the tablet.
➢ To power down the MaxiSys tablet
1. Long press (press and hold) the Power/Lock button.
2. Tap the Power Off option.
3. Tap OK.
➢ To reboot the system
In case of a system crash, long press the Power/Lock button and tap Restart to
reboot the system.
21
4 AI Technician Assistant
The MaxiSys MS909S2 system features Autel’s advanced voice-controlled AI Technician
Assistant function, which can help you perform tasks such as opening applications, auto
scanning vehicle systems, quickly locating diagnostic functions, and assisting with
decision-making to improve efficiency.
Figure 4-1 AI Technician Assistant Icon
Figure 4-2 AI Technician Assistant Screen
22
When you give a command beginning with “Hey Max,” everything is extremely easy, such
as opening applications or functions, identifying test vehicles, connecting the Wi-Fi, and
turning on the camera, without lifting a finger.
The AI Technician Assistant function mainly assists you in doing the following tasks:
A. Open system applications
You can say, " Open browser,” “Launch the browser,” “Open gallery,” “Turn on the
camera,” “Turn on Bluetooth,” “Turn up the volume,” “Start the email,” etc.
B. Open the applications on the MaxiSys Job Menu
You can say, “Open VID,” “Open Honda Diagnostic,” “Open the oscilloscope,” “Start
the oscilloscope,” “Turn on VCI,” and so on.
C. Search and locate the diagnostics functions
You can say: “Automatic selection,” “Open auto scan,” “Read DTC,” “I want to do
EPB reset,” “Go to ECU reset”, “Open hot functions,” “Open maintenance light reset,”
“Start injector functions,” etc.
D. Control the function buttons
The function buttons, such as OK, ESC, and Fault Scan, can be controlled by voice
instead of being tapped.
23
5 Digital Vehicle Inspection
Before diagnosing, a Digital Vehicle Inspection (DVI) is necessary for technicians to
check the vehicle’s appearance, exterior and interior, brakes and tires, engine
compartment, and more. Technicians can perform a comprehensive visual inspection
and then record the results in the MaxiSys system.
➢ To perform the DVI
1. Power up the tablet and ensure that it is connected to a power source.
2. Tap the DVI application button on the MaxiSys Job Menu.
Figure 5-1 DVI Application Icon
3. Choose Vehicle Information on the left navigation menu and enter the
corresponding information on the right, including the repair shop information,
technician information, customer information, and vehicle information.
NOTE
Fields marked with an asterisk (*) are mandatory.
4. Select Vehicle Appearance on the navigation menu. For the damaged areas
and the related components, tap the AI Scan button to take photos and tap
Done. Tap Draw by Hand to draw circles with a finger on the photo to make
marks and then tap Save. Tap OK to return to the Body Condition screen. Finish
all the checks of the vehicle's appearance with the same steps.
24
Figure 5-2 Vehicle Appearance Inspection Screen 1
Figure 5-3 Vehicle Appearance Inspection Screen 2
5. Select Brake & Tire on the navigation menu. Follow the onscreen instructions
to check the vehicle’s brakes and tires.
A. Make a visual inspection based on the actual situation. There are three
options for selection: No errors, Attention needed, and Immediate
attention needed.
25
Figure 5-4 Brake & Tire Inspection Screen 1
B. Tap the Help icon and follow the on-screen steps to connect a tread-
measuring device or a tire pressure-measuring device to the MaxiSys
MS909S2. The diagnostic tablet can automatically recognize the uploaded
tire pressure or tread depth data. Enter the corresponding data on the
screen.
Figure 5-5 Brake & Tire Inspection Screen 2
NOTE
Tap the History Comparison toggle in the upper-right corner of the screen to make a
comparison with the history conditions.
26
6. Select a function item on the left navigation menu and follow the onscreen
instructions to complete the inspections of the vehicle’s exterior/interior,
underbody, engine compartment, and battery performance.
7. Tap Complete at the bottom-right of the screen to save all the inspections. Tap
Report to view the generated DVI report.
Figure 5-6 DVI Saving Screen
8. The DVI report can also be viewed in the Data Manager application. Tap PDF
or Cloud Report and select a report to open and view the detailed information.
27
6 Diagnostics
The Diagnostics application can access the electronic control module of multiple vehicle
control systems, including but not limited to the engine, transmission, antilock brake
system (ABS), and airbag system (SRS).
6.1 Establish Vehicle Communication
The Diagnostics operations require connecting the MaxiSys tablet to the test vehicle
through the VCI2 using the main cable. (Use the applicable OBD I-type adapter if needed.)
To establish proper vehicle communication with the tablet, you need to perform the
following steps:
1. Connect the VCI2 to the vehicle’s DLC for both communication and power supply.
2. Connect the VCI2 to the tablet via Bluetooth pairing, Wi-Fi, or USB connection.
3. When the above steps are completed, check the VCI Manager Shortcut at the
bottom of the screen. If a green BT, Wi-Fi, or USB icon displays at the lower-right
corner, the MaxiSys tablet is ready to start vehicle diagnosis.
6.1.1 Vehicle Connection
The method used to connect the VCI2 to a vehicle’s DLC depends on the vehicle’s
configuration as follows:
⚫ A vehicle equipped with an On-board Diagnostics Two (OBDII) management system
supplies both communication and 12-volt power through a standardized J-1962 DLC.
⚫ A vehicle not equipped with an OBDII management system supplies communication
through a DLC connection, and in some cases supplies 12-volt power through the
auxiliary power outlet adapter receptacle or a connection to the vehicle battery.
OBDII Vehicle Connection
This type of connection only requires the main cable without any additional adapter.
➢ To connect to an OBDII vehicle
1. Connect the main cable’s female adapter to the Vehicle Data Connector on the
VCI2, and tighten the captive screws.
2. Connect the cable’s 16-pin male adapter to the vehicle’s DLC, which is generally
located under the vehicle dashboard.
28
NOTE
The vehicle’s DLC is not always located under the dashboard. Refer to the user manual
of the test vehicle for additional connection information.
Non-OBDII Vehicle Connection
This type of connection requires both the main cable and a required OBDI adapter for
the specific vehicle being serviced.
There are three possible conditions for non-OBDII vehicle connection:
⚫ DLC connection supplies both communication and power.
⚫ DLC connection supplies communication, and power is to be supplied via the
auxiliary power outlet adapter connection.
⚫ DLC connection supplies communication, and power is to be supplied via connection
to the vehicle battery.
➢ To connect to a non-OBDII vehicle
1. Connect the main cable’s female adapter to the Vehicle Data Connector on the
VCI2, and tighten the captive screws.
2. Locate the required OBDI adapter and connect its 16-pin jack to the main
cable’s male adapter.
3. Connect the attached OBDI adapter to the vehicle’s DLC.
NOTE
Some vehicles may have more than one adapter or may have test leads instead of an
adapter. Make the proper connection to the vehicle’s DLC as required.
➢ To connect the auxiliary power outlet adapter
1. Plug the DC power connector of the auxiliary power outlet adapter into the DC
power supply input port on the device.
2. Connect the male connector of the auxiliary power outlet adapter into the
vehicle’s auxiliary power outlet adapter receptacle.
➢ To connect the clamp cable
1. Connect the tubular plug of the clamp cable to the male connector of the
auxiliary power outlet adapter.
29
Figure 6-1 Connection Between Auxiliary Power Outlet Adapter and Clamp Cable
2. Plug the DC power connector of the auxiliary power outlet adapter into the DC
power supply input port of the VCI2.
3. Connect the clamp cable to the vehicle’s battery.
6.1.2 VCI Connection
After the VCI2 is properly connected to the vehicle, the Power LED on the VCI2 lights
solid green and a beep sound will be heard, indicating it is ready to establish
communication with the tablet.
Coming with the MaxiSys tablet tool kit, the VCI2 supports three communication methods
with the tablet: Bluetooth, Wi-Fi, and USB cable.
6.1.2.1 Bluetooth Connection
In open areas, the working range for Bluetooth communication is about 328 feet (100 m),
giving technicians greater mobility to perform vehicle diagnosis from anywhere in the
repair shop.
To expedite multi-vehicle diagnostics, more than one VCI2 can be used in busy repair
shops, enabling technicians to quickly pair their MaxiSys tablet to each VCI2 via
Bluetooth separately, therefore eliminating the need to unplug the VCI2 from one vehicle
and then connect it to another each time.
➢ To pair the tablet with the VCI2 via Bluetooth
1. Power up the tablet.
2. Tap the VCI Manager application button on the MaxiSys Job Menu.
3. Select VCI BT from the connection mode list and tap the Bluetooth toggle to
turn it ON. The device automatically scans for available devices for Bluetooth
pairing. The found devices are listed in the settings section on the bottom-right
of the screen.
30
NOTE
If no VCI2 is found, this may indicate that the signal strength is too weak to be detected.
Reposition the VCI2 and remove all possible objects that may cause signal interference.
Tap the Scan button at the top-right corner of the screen to rescan for devices.
4. Typically, the VCI2 name displays as “Maxi” suffixed with a serial number. Select
the VCI2 for pairing. (If more than one VCI2 is used, ensure the correct VCI2 is
selected to pair.)
5. When the pairing is successful, the connection status displays as “Connected.”
6. The VCI Manager Shortcut on the bottom of the screen displays a green circle
BT icon when the tablet and the VCI2 are connected.
Refer to VCI Bluetooth Pairing for additional information.
6.1.2.2 Wi-Fi Connection
The VCI2 supports 5 GHz Wi-Fi connection. In open areas, the working range of 5G Wi-
Fi communication is up to 328 feet (100 m).
➢ To pair the tablet with the VCI2 via Wi-Fi
1. Power up the tablet.
2. Tap the VCI Manager application button on the MaxiSys Job Menu.
3. Select Wi-Fi from the connection mode list and tap the Wi-Fi toggle to turn it
ON. The tablet automatically scans for available devices for Wi-Fi connection.
Found VCI2 are listed in the settings section on the bottom-right of the screen.
4. Typically, the VCI2 name displays as “Maxi” suffixed with a serial number. Select
the required device for connection.
5. When the pairing is successful, the connection status is shown as “Connected.”
6. The VCI Manager Shortcut on the bottom of the screen displays a green circle
Wi-Fi icon when the tablet and the VCI2 are connected.
Refer to Wi-Fi Connection for additional information.
6.1.2.3 USB Cable Connection
The USB cable connection is a simple and quick way to establish a communication
between the tablet and the VCI2. After properly connecting the USB cable from the tablet
to the VCI2, the VCI Manager Shortcut on the bottom of the screen displays a green
badge and the Vehicle LED on the VCI2 lights solid green, indicating the connection
between the devices is successful. The MaxiSys diagnostics tablet is now ready to
perform vehicle diagnosis.
31
NOTE
For the most stable communication, it is recommended to use a USB connection between
the tablet and the VCI2 when performing ECU programming or coding.
6.1.3 No Communication Message
A. If the tablet is unable to connect to the VCI2, an “Error” message displays. An “Error”
message indicates the tablet is not communicating with the VCI2. Troubleshoot the
error by performing the following steps:
⚫ Ensure the VCI2 is powered on.
⚫ When using the wireless connection, ensure the network is configured correctly
and the proper device has been connected.
⚫ If the tablet loses communication abruptly during the diagnosis, ensure no
objects are causing signal interruption.
⚫ Ensure the VCI2 is properly positioned with the VCI2 front side up.
⚫ Move the tablet closer to the VCI2. If using the wired connection, ensure the
cable is securely attached to the VCI2.
⚫ Ensure the VCI2 connection LED lights for the selected communication type:
Bluetooth, Wi-Fi, or USB cable.
B. If the VCI2 is unable to establish a communication link, a message will display
troubleshooting instructions. Possible causes for the communication error include:
⚫ The VCI2 is unable to establish a communication link with the vehicle.
⚫ A vehicle system has been selected for diagnosis that is not supported by the
vehicle.
⚫ There is a loose connection.
⚫ There is a blown vehicle fuse.
⚫ The vehicle or the data cable has a wiring fault.
⚫ There is a circuit fault in the data cable or adapter.
⚫ The vehicle identification is incorrectly entered.
32
6.2 Getting Started
Prior to the first use of the Diagnostics application, ensure the VCI2 is properly connected
to and is communicating with the tablet. See Establish Vehicle Communication for further
details.
When the VCI2 is properly connected to the vehicle via the main cable, and paired to the
tablet, the platform is ready to start vehicle diagnosis. Tap the Diagnostics application
button on the MaxiSys Job Menu. The Vehicle Menu is displayed on the screen.
Figure 6-2 Vehicle Menu Screen
1. Top Toolbar Buttons
2. Manufacturer Icons
Top Toolbar Buttons
The operations of the toolbar buttons at the top of the screen are listed and described in
the table below:
Table 6-1 Top Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiSys Job Menu.
33
Button
Name
Description
VID
Tap this button to open a drop-down list:
⚫ Tap Auto Detect for auto VIN detection.
⚫ Tap Manual Input to enter the VIN code or license
number manually.
⚫ Tap Scan VIN/License Plate to scan the VIN
code/license number by camera.
All
Displays all the vehicle makes in the Vehicle Menu.
Favorites
Displays user-selected favorite vehicle makes.
History
Displays the stored test vehicle history records. This
option provides direct access to the previously tested
vehicle recorded during the previous test. See Vehicle
History.
America
Displays the American vehicle menu.
Europe
Displays the European vehicle menu.
Asia
Displays the Asian vehicle menu.
Search
Tap inside the search field to display a virtual keyboard
and input the vehicle manufacturer to test.
Manufacturer Icons
The manufacturer icons display the various vehicle brands. Select the manufacturer icon
after the VCI2 is properly connected to the test vehicle to start a diagnostic session.
34
6.3 Vehicle Identification
The MaxiSys system supports five methods of vehicle identification.
1. Auto Detect
2. Manual Input
3. Scan VIN/License
4. Manual Vehicle Selection
5. OBDII Direct Entry
6.3.1 Auto Detect
The MaxiSys system features the latest VIN-based Auto Detect function to identify CAN
vehicles with just one tap, enabling the technician to quickly identify the exact vehicle
and scan its available systems for fault codes.
There are two entry options to perform the Auto Detect function:
A. From the VID application
➢ To perform Auto Detect
1. Connect the tablet with the VCI2 and establish a communication link via
Bluetooth, Wi-Fi or USB cable. See Establish Vehicle Communication.
2. Tap the VID application button on the MaxiSys Job Menu.
Figure 6-3 VID Application Screen
3. The vehicle information will be automatically identified and then displayed on
the screen. Tap Diagnostics or Service to execute the function.
35
Figure 6-4 Vehicle Information Confirmation Screen 1
If the vehicle information can not be identified automatically, please manually enter the
VIN or tap the Scan icon to scan and recognize the VIN. For detailed operation steps,
please refer to Manual Input.
Figure 6-5 Vehicle Information Confirmation Screen 2
B. From the Diagnostics application
➢ To perform Auto Detect
1. Tap the Diagnostics application button on the MaxiSys Job Menu. The Vehicle
Menu displays.
2. Tap the VID button on the top toolbar. Select Auto Detect. The tablet starts VIN
scanning on the vehicle's ECU. Once the test vehicle is successfully identified,
the system will guide you to the Diagnostics Main Menu screen.
36
Figure 6-6 VID Button Screen
6.3.2 Manual Input
For vehicles that do not support the Auto Detect function, the MaxiSys system allows you
to enter the vehicle VIN or license number manually, or simply take a photo of the VIN
sticker or license plate for quick vehicle identification.
➢ To perform Manual Input
1. Tap the Diagnostics application button on the MaxiSys Job Menu. The Vehicle
Menu displays.
2. Tap the VID button on the top toolbar (see Figure 6-6 VID Button Screen).
3. Select Manual Input.
4. Tap the input box and enter the correct VIN code or license number.
5. Tap OK. The vehicle will be identified and matched to the vehicle database, and
the system will guide you to the Diagnostics Main Menu screen.
6.3.3 Scan VIN/License
Tap Scan VIN/License in the dropdown list (see Figure 6-6 VID Button Screen), and the
camera will be opened. On the right side of the screen, from top to bottom, three options
are available: Scan Bar Code, Scan VIN, and Scan License.
NOTE
The method of Scan License is supported in some countries and areas. Please manually
input the license number if it is not available.
37
Select one of three options and position the tablet to align the VIN or license number
within the scanning window. The result displays in the Recognition result dialog box after
scanning. Tap OK to confirm the result, and then the vehicle information confirmation
screen will display on the tablet. If all the vehicle information is correct, tap the icon in the
middle of the screen to confirm the VIN of the vehicle being tested, and tap OK to
continue.
Figure 6-7 Scan VIN/License Screen
If the VIN/License number cannot be scanned, please manually input the VIN/License
number. Tap OK to continue. Confirm the VIN of the vehicle being tested to proceed.
6.3.4 Manual Vehicle Selection
When the vehicle's VIN is not automatically retrievable through the vehicle's ECU, or the
specific VIN is unknown, you can select the vehicle manually.
Step-by-step Vehicle Selection
This mode of vehicle selection is menu-driven. Select a vehicle manufacturer on the
Vehicle Menu screen and the Acquire VIN Information screen displays, and then tap the
Manual Selection button. Select the vehicle information, such as brand, Model, Capacity,
Engine type, and Model year, on the same screen. Tap the ESC button at the lower-right
corner of the screen to exit the vehicle selection. Tap the Reset button to reselect the
vehicle information if needed.
6.3.5 OBDII Direct Entry
Occasionally, the tablet may not be able to identify a vehicle. For these vehicles, the user
may perform a generic OBDII or EOBD diagnostic. See Generic OBDII Operations for
additional information.
38
6.4 Navigation
6.4.1 Diagnostics Screen Layout
After the vehicle information is confirmed, tap OK to enter the main diagnostic program.
This section describes common functions, including Auto Scan, Control Unit, Service,
and Programming. The available functions may vary among different vehicles.
Figure 6-8 Diagnostics Main Menu Screen
1. Diagnostics Toolbar
2. Current Directory Path
3. Status Information Bar
4. Navigation Bar
5. Main Section
6. Function Buttons
6.4.1.1 Diagnostics Toolbar
The diagnostics toolbar contains buttons that allow you to print or save the displayed
data and perform other operations. The table below provides a brief description for the
operations of the diagnostics toolbar buttons:
Table 6-2 Diagnostics Toolbar Buttons
Button
Name
Description
Remote
Expert
Tap to launch the Remote Expert application. This
function is available in some countries and regions.
39
Button
Name
Description
Vehicle
Swap
Exits the diagnostic session and returns to the Vehicle
Menu screen to select another vehicle for testing.
Settings
Opens the Settings screen. See Settings.
Print
Saves and prints a copy of the displayed data. See
Printing Settings.
Help
Provides instructions or tips for the operation of various
diagnostic functions.
Save
Opens a submenu that provides options for data storage.
Data
Logging
Use this function when encountering an error while
testing or diagnosing a vehicle. This function will record
the communication data and ECU information of the test
vehicle and send it to Autel's technical staff to review and
provide solutions.
Go to the Support application to follow the processing
progress. See Data Manager.
NOTE
The diagnostics toolbar (located on the top of the screen) will be active throughout the
diagnostic session for tasks such as printing and saving the displayed data, obtaining
help information, or performing data logging.
➢ To print data in Diagnostics
1. Tap the Diagnostics application button on the MaxiSys Job Menu. The Print
button on the diagnostics toolbar is available throughout all Diagnostics
operations.
2. Tap Print and a drop-down menu displays.
a) Print This Page — prints a screenshot copy of the current screen.
b) Print All Data — prints a PDF copy of all displayed data.
3. A temporary file will be created and sent via the computer to the printer.
4. When the file is sent, a confirmation message displays.
NOTE
Make sure the tablet and the printer are connected either by Wi-Fi or LAN before printing.
For more instructions on printing, see Printing Settings for details.
40
➢ To submit Data Logging reports in Diagnostics
1. Tap the Diagnostics application on the MaxiSys Job Menu. The Data Logging
button on the diagnostics toolbar is available throughout all Diagnostics
operations.
2. Tap the Data Logging button to display the error options. Select a specific error,
then tap OK, and a submission form will display to let you fill in the report
information.
3. Tap the Send button in the upper-right corner of the screen to submit the report
form via the Internet. A confirmation message displays when sent successfully.
6.4.1.2 Current Directory Path
The current directory path shows all directory names to access the current page.
6.4.1.3 Status Information Bar
The status information Bar at the top-right of the Main Section displays the following
items:
1. Network Status Icon — indicates whether a network is connected.
2. VCI2 Icon — indicates the communication status between the tablet and the VCI2.
3. Battery Icon — indicates the battery status of the vehicle.
6.4.1.4 Navigation Bar
The navigation bar on the left side of the screen displays the main menu of the
diagnostics functions. The main menu varies by the vehicle being tested. The common
menu includes Auto Scan, Control Unit, Graphical Diagnostics, Live Data Fusion, Hot
Functions, Vehicle Profile, and Programming. Tap the icon in the upper-left corner of
the navigation bar to hide the main menu, and tap it again to display.
6.4.1.5 Main Section
The main section varies depending on the stage of operations, which shows vehicle
identification selections, the main menu, test data, messages, instructions, and other
diagnostic information.
6.4.1.6 Function Buttons
The function buttons displayed at the bottom of the screen vary by operation. Function
includes navigation, reporting, and code clearing. The functions of these buttons will be
described in the following sections when relevant.
41
6.4.2 Screen Messages
Messages display when additional input is needed before proceeding. There are mainly
three types of on-screen messages: Confirmation, Warning, and Error.
6.4.2.1 Confirmation Messages
This type of messages usually displays as an “Information” screen, when you are about
to perform an action that cannot be reversed or when an action has been initiated and
your confirmation is needed to continue.
When a user-response is not required, the message displays briefly.
6.4.2.2 Warning Messages
This type of messages displays when completing the selected action may result in an
irreversible change or loss of data. An example of this message is the “Erase Codes”
message.
6.4.2.3 Error Messages
Error messages display when a systemic or procedural error has occurred. Possible
errors include cable disconnection and communication interruption.
6.5 Diagnostics Menu
The Diagnostics application enables you to establish a data connection with the vehicle’s
ECU through the VCI2 for vehicle diagnosis and maintenance.
The Diagnostics Main Menu screen (see Figure 6-8 Diagnostics Main Menu Screen)
navigates users to read codes, clear codes, or perform comprehensive automotive
diagnostic functions, and so on. After the function is selected, the tablet will establish a
communication with the vehicle through the VCI2, and enter the corresponding function
menu or selection menu based on your selection.
6.6 Diagnostics Functions
Auto Scan
The Auto Scan function, which can be used to start auto scanning for all the available
systems on the vehicle, will be listed on the navigation bar when accessing the
diagnostics function.
On the Auto Scan screen, there are two tabs: Topology Tab and List Tab.
42
A. Topology Tab Page
For a number of vehicle brands, including Volkswagen, Audi, BMW, Ford, Land
Rover, Jaguar, Chrysler, Fiat, Volvo, etc., a topology map is available to display the
relationship between vehicle systems. The ECU system of the tested vehicle is
displayed in the form of a topology diagram, which describes the layout of the cables
and systems of the vehicle control circuit and the path used for data transmission.
When selecting a system, the information such as ECU description, DTCs, location
graphics, and PING network displays on the right side.
Figure 6-9 Topology Tab Page
B. List Tab Page
The List Tab page is available for most vehicles.
Figure 6-10 List Tab Page
43
➢ To perform an Auto Scan function
Take topology as an example:
1. Tap the Diagnostics application button on the MaxiSys Job Menu. Choose the
corresponding vehicle information and enter the Diagnostics Main Menu screen
(see Figure 6-8 Diagnostics Main Menu Screen).
2. Select Auto Scan from the navigation bar.
3. The topology map displays in the main section. Tap the Fault Scan button at
the bottom of the screen to scan the vehicle system modules.
Auto Scan Results
A. Topology Tab Page
Figure 6-11 Scan Results in Topology Tab Page 1
The number of total faults will appear on the upper-right corner, and the results will be
displayed in different colors after scanning:
⚫ Green: the system has detected no faults.
⚫ Red: the system has detected faults. The number of faults appears on the upper-
right corner of the system.
⚫ Gray: the system has not received a response.
⚫ Blue: the system has not been scanned.
After scanning, you can tap a system with faults to view the information such as detailed
DTCs, location graphics, and PING network on the right side.
44
Figure 6-12 Scan Results in Topology Tab Page 2
Tap the Enter System button at the bottom to perform further diagnostics or perform
functions based on the detected faults with voice commands beginning with “Hey Max.”
B. List Tab Page
Figure 6-13 Scan Results in List Tab Page
The number of total faults will appear on the upper-right corner. The detailed scan results
are displayed in four columns.
⚫ Column 1 — displays the system numbers
⚫ Column 2 — displays the scanned systems
⚫ Column 3 — displays the scan results
45
Fault | #: Indicates there is/are detected fault code(s) present; "#" indicates the
quantity of detected faults.
Pass | No Fault: Indicates the system was scanned and no fault has been
detected.
Not Scanned: Indicates the system has not been scanned.
No Response: Indicates the system has not received a response.
⚫ Column 4 — tap the button to enter a system for performing further diagnostics.
The table below provides a brief description of the function buttons at the bottom of the
Auto Scan screen:
Table 6-3 Function Button Descriptions
Name
Description
DVI
Accesses the DVI application screen.
Remote Expert
Exits the Diagnostics function and accesses the Remote
Expert function to perform the remote service.
Vehicle Data
Displays the related vehicle data information.
Report
Displays the diagnostic data in report form.
Quick Erase
Erases all fault information after scanning.
Fault Scan
Scans vehicle system modules.
Pause
Pauses the scanning process.
Enter System
Enters the ECU system.
ESC
Returns to the previous screen or exits the Diagnostics screen.
Control Unit
The Control Unit function allows you to manually locate a required control system for
testing through a series of choices. Simply follow the menu-driven procedures and make
a proper selection each time; the program will guide you to the diagnostic function menu
after a few choices you've made.
46
Figure 6-14 Control Unit Screen
Available functions may vary by vehicle. The function menu may include:
⚫ ECU Information — displays detailed ECU information. Select to display the
information screen.
⚫ Trouble Codes — contains Read Codes and Erase Codes. The former displays
detailed DTC information retrieved from the vehicle control module. The latter
facilitates you to erase DTCs and other data from the ECU.
⚫ Live Data — retrieves and displays live data and parameters from the vehicle’s ECU.
⚫ Active Test — provides specific subsystem and component tests. Available tests
vary by vehicle.
⚫ Special Function — provides component adaptation or variant coding functions for
custom configurations and allows the entry of adaptive values for certain
components after repairs. Available functions vary by vehicle.
6.6.1 ECU Information
This function retrieves and displays the specific information for the tested control unit,
including unit type, version numbers, and other information.
47
Figure 6-15 ECU Information Screen
1. Diagnostics Toolbar — see Table 6-2 Diagnostics Toolbar Buttons for detailed
descriptions of the operations of each button.
2. Current Directory Path
3. Status Information Bar
4. Navigation Bar
5. Main Section — the left column displays the item names; the right column displays
the specifications or descriptions.
6. Function Button — in this case, only an ESC button is available; tap it to exit after
viewing.
6.6.2 Trouble Codes
The Freeze Frame, Read Codes, and Erase Codes function buttons are contained in the
Trouble Codes screen. The Freeze Frame button will be activated if there are freeze
frame data for viewing. Tap the Erase Codes button to erase DTCs and other data from
the ECU, while tapping the Read Codes button to display the detailed DTC information
retrieved from the vehicle control module. When tapping Trouble Codes from the
navigation bar of the Control Unit screen, the tablet will automatically read the DTC
information in ECU.
48
Figure 6-16 Trouble Codes Screen
1. Diagnostics Toolbar — see Table 6-2 Diagnostics Toolbar Buttons for detailed
descriptions of the operations of each button.
2. Current Directory Path
3. Status Information Bar
4. Navigation Bar
5. Main Section
⚫ Column 1 — displays the retrieved codes from the vehicle
⚫ Column 2 — indicates the status of the retrieved codes
⚫ Column 3 — displays detailed descriptions for the retrieved codes
⚫ Snowflake Icon — only displays when freeze frame data is available for viewing.
Tap the icon to display data screen. The Freeze frame screen is similar to that
of the Read codes screen and share similar operations
6. Function Buttons
⚫ Remote Expert — tap to access the remote expert function.
⚫ Freeze Frame — a snowflake icon appears when freeze frame data is available
for viewing.
⚫ Erase Codes — tap to erase codes from the ECU. It is recommended to read
DTCs and make necessary repairs before erasing the codes.
After reading the retrieved codes from the vehicle and certain repairs have been
made, you can erase the codes from the vehicle using this function. Before
performing this function, make sure the vehicle's ignition key is in the ON (RUN)
position with the engine off.
49
➢ To erase codes
1. Tap Erase Codes from the function buttons.
2. A warning message displays to inform you of data loss when this
function is applied.
Tap OK to continue. A confirming screen displays when the
operation is successfully done.
Tap Cancel to exit.
3. Tap ESC on the confirming screen to exit the Erase Codes screen.
4. Check the Read Codes function again to ensure the operation is
successful.
⚫ Read Codes — retrieves and displays the DTCs from the vehicle control system.
The Read Codes screen varies for each vehicle being tested.
⚫ Search — tap to search the selected DTC for additional information on the
Internet.
⚫ ESC — tap it to return to the previous screen or exit the function.
6.6.3 Live Data
After tapping the Live Data option from the left navigation bar, the screen displays the
parameter groups by default. Tap a group to enter the live data screen for details. You
can also create a new data group by tapping the Add ( ) icon.
The live data screen displays the data list for the selected system. The displayed
parameters vary by vehicle. Gesture scrolling allows you to move quickly through the
data list. Touch the screen and drag your finger up or down to reposition the parameters
being displayed if the data occupies more than one screen.
Figure 6-17 Live Data Screen
50
1. Top Toolbar
⚫ Data Group Selection — tap the dropdown button to select the data group
needed.
⚫ Display Mode — three display modes are available for a selected data group.
Text Mode — the default mode that displays the parameters as a text list.
Waveform Graph Mode — displays the parameters in waveform graphs.
Digital Gauge Mode — displays the parameters in the form of a digital
gauge graph.
2. Main Section
⚫ Name Column — displays the parameter names.
Check Box — tap the check box to the left of a parameter to select the item.
Tap the check box again to deselect it.
⚫ Value Column — displays the values of the parameters.
⚫ Default Range Column — displays the default ranges of the parameters.
NOTE
Tap the icon on the right of the Range column to switch the display between the
maximum & minimum values at the recording function and the reference value.
⚫ Overflow Menu Button — tap the icon to open a submenu that provides four
display modes and other options.
⚫ Help information Button — tap the icon to open the Live Data Help screen
that provides help information of the selected live data, such as meaning,
principle and related parts.
Display Mode
There are four types of display modes available for data viewing, allowing you to view
various types of parameters in the mode best suited to represent the data.
Icon
Display Mode
Text Mode
Waveform Graph Mode. The digital-type parameters and status
parameters are supported.
Digital Gauge Mode. Only digital-type parameters are supported.
51
Icon
Display Mode
Analog Gauge Mode. Only digital-type parameters are supported.
➢ To select the display mode
1. Select the data group you need at the left corner of the top toolbar.
2. Tap a display mode among the text mode, waveform graph mode, and digital
gauge mode for the selected data group.
3. Or tap the overflow menu button to select a display mode for a specific
parameter. Each parameter item displays the selected mode independently.
Figure 6-18 Display Mode Screen
Control Button
A total of 4 control buttons will be displayed: Unit Switching, Trigger Setting and Add to
Group.
52
Figure 6-19 Control Button Screen
1) Unit Switching — tap to switch the unit for the parameter value.
2) Trigger Settings — tap to display the Trigger Settings window.
On the trigger settings screen, you can set a standard range by filling in a minimum
value and a maximum value. When exceeding this range, the trigger function will be
executed, and the device will automatically record and save the generated data. You
can check the saved live data by tapping the Review button at the bottom of the
screen.
Figure 6-20 Trigger Settings Screen
Two buttons and two input boxes are available in the Trigger Settings window.
a) Trigger — switches the trigger on and off. The trigger is ON by default.
53
b) Buzzer Alarm — switches the alarm on and off. The alarm function makes a
beeping sound as an alert when the data reading reaches the preset minimum
or maximum point. The buzzer alarm will only sound at the first trigger.
c) MIN — tap this input box to display a virtual keyboard to enter the required lower
limit value.
d) MAX — tap this input box to display a virtual keyboard to enter the required
upper limit value.
➢ To set a trigger
1. Tap the overflow button on the right side of the parameter to open a submenu.
2. Tap the Trigger Settings button under the Text Mode in the submenu to open
the Trigger Settings window.
3. Tap the MIN input box and enter the required minimum value.
4. Tap the MAX input box and enter the required maximum value.
5. Tap OK to save the setting and return to the Live Data screen; or tap Cancel to
exit without saving.
When the trigger is successfully set, a trigger mark displays in front of the parameter
name. The mark is gray when not triggered and displays orange when triggered.
Moreover, two horizontal lines are displayed on each of the data graphs (when
Waveform Graph Mode is applied) to indicate the alarm point. The limit lines are
shown in different colors to differentiate them from the parameter waveforms.
3) Add to Group — tap to add the selected parameters to the custom group.
Text Mode — the default mode that displays the parameters as a text list.
Waveform Graph Mode
In this mode, six control buttons will display on the right side of the parameter item,
allowing you to manipulate the display status.
54
Figure 6-21 Waveform Graph Mode Screen
1) Scale Button for the X-axis: There are four scales available for the X-axis: x1,
x2, x4, and x8.
2) Scale Button for the Y-axis: There are three scales available for the Y-axis: x1,
x2, and x4.
3) Settings Button (SetY) — sets the minimum and maximum value of the Y-axis.
4) Edit Button — edits the waveform color and the line thickness.
5) Zoom-in Button — tap to display the selected data graph in full screen.
6) Exit Button — tap to exit the waveform graph mode.
Full Screen Display — There are five control buttons available on the top-right side
of the screen.
⚫ Scale Button for the X-axis: There are four scales available for the X-axis: x1,
x2, x4, and x8.
⚫ Scale Button for the Y-axis: There are three scales available for the Y-axis: x1,
x2, and x4.
⚫ Edit Button — tap to open an edit window, in which you can set the waveform
color and the line thickness displayed for the selected parameter item.
⚫ Zoom-out Button — tap to exit the full-screen display.
⚫ Exit Button — tap to exit the waveform graph mode.
➢ To edit the waveform color and line thickness
1. Select a parameter item to display in Waveform Graph mode.
2. Tap the Edit button, and an edit window will display.
55
Figure 6-22 Waveform Edit Screen
3. The parameter item is selected automatically in the first column.
4. Select a color from the second column.
5. Select a line thickness from the third column.
6. Tap Done to save the setting and exit, or tap x to exit without saving.
NOTE
In the full-screen display, edit the waveform color and line thickness by tapping the Edit
button on the top-right side of the screen.
Analog Gauge Mode — displays the parameters in gauge charts.
Digital Gauge Mode — displays the parameters in the form of a digital gauge graph.
3. Function Buttons
The operations of the available functional buttons on the Live Data screen are described
below:
Pattern Switching — tap to switch between the vertical list mode and grid list mode.
Long press the button to display a pop-up window showing all the grid mode patterns,
such as 12-grid, 9-grid, 6-grid, etc. Select a pattern to display the parameters.
Group — tap to create a new group or select an existing custom group. The Edit
Group and Delete Group buttons are available at the bottom of the screen once the
Group button is selected.
Cancel All — tap to cancel all selected parameter items. Up to 50 parameters can
be selected at one time.
Show Selected/Show All — tap this button to switch between the two options: one
displays the selected parameter items, and the other displays all the available items.
56
Graph Merge — tap this button to merge selected data graphs (for Waveform Graph
Mode only). This function is very useful when comparing different parameters.
NOTE
This mode supports 2 concurrent curve fusion groups of up to 8 parameters per group
that can be represented digitally. Non-digital parameters are not supported.
➢ To merge selected data graphs
1. Select the parameters to be merged.
2. Tap the Graph Merge button at the bottom of the Live Data screen.
3. The selected parameters are displayed on the screen. Tap the selectable check
box on the right to choose the parameter and group. The grey check box is not
available to select.
4. Tap Start Fusion to start.
5. Tap the Back button to exit.
To Top — tap to move a selected data item to the top of the list.
Clear Data — tap to clear all cached live data.
Freeze — tap to display the retrieved data in freeze mode.
⚫ Resume — tap to exit the freeze data mode and return to normal data display.
⚫ Previous Frame — tap to move to the previous frame of frozen data.
⚫ Play/Pause — tap to play/pause the frozen data.
⚫ Next Frame — tap to move to the next frame of frozen data.
Reference Sampling — tap to perform cyclic sampling of all live data in the current
system and provide the maximum, minimum, and average values of the sampled
data. Technicians can customize sampling conditions. This function can be used for
the comparative analysis of live data, assisting technicians in quickly identifying the
abnormal data.
Range List— tap to display the sampled reference values including the maximum,
minimum, and average values.
Record — tap to start recording the live data of the selected data items. Tap the
Record button at the bottom of the Live Data screen. A message will display,
prompting the user to select the parameters to record. Tap the Got It button to
confirm. Scroll down and select the data items to record. Tap the Record button to
start recording. Tap the Complete button to stop recording. The recorded live data
can be viewed in the Review section at the bottom of the Live Data screen. The
recorded data can also be reviewed in the Data Manager application.
⚫ Complete — Tap to stop data recording and return to normal data display.
⚫ Flag — displays when the Record function is applied. Tap this button to set flags
57
to note points of interest when recording data. Notes can be added during
playback in Review or Data Manager. Select the preset flag to open a popup
window and display a virtual keyboard to input notes.
Review — tap to review the recorded data. Tap the Review button to display a
recording list and select one item to review.
NOTE
Only the data recorded during the current operation can be reviewed on the Live Data
screen. All the historical recorded data can be reviewed in "Review Data" in the Data
Manager application.
⚫ Pattern Switching — switches the display pattern.
⚫ Graph Merge — merges selected data graphs.
⚫ Show Selected — displays the selected parameters.
⚫ Previous Frame — switches to the previous frame of recorded data.
⚫ Play/Pause — tap to play/pause the recorded data.
⚫ Next Frame — switches to the next frame of recorded data.
⚫ Back — exits the Review screen and returns to the Live Data screen.
Back — returns to the previous screen or exits the function.
6.6.4 Active Test
The Active Test function is used to access vehicle-specific subsystem and component
tests. Available tests vary by vehicle.
During an active test, the tablet sends commands to the ECU to activate the actuators.
This test determines the integrity of the system or part by reading ECU data, or by
monitoring the operation of the actuators. Such tests may include switching a solenoid,
relay, or switch, between two operating states.
Selecting Active Test displays a menu of test options. Available tests vary by vehicle.
58
Figure 6-23 Active Test Screen
Select a test from menu options. Follow the instructions displayed on the screen to
complete test. Procedures and instructions vary by vehicle.
The function buttons in the lower-right corner of the Active Test screen manipulate the
test signals. The operational instructions are displayed in the main section of the test
screen. Follow the on-screen instructions and make appropriate selections to complete
the tests. Tap the ESC button to exit the test when finished.
6.6.5 Special Functions
Depending on the test vehicle, this selection may sometimes appear as Learning
Process, Correction Programming, Emissions Inspection (Not valid for USA), OBD I/M
Check (Not valid for USA), or something similar. You can select one to proceed according
to your demands.
Figure 6-24 Special Functions Screen
59
6.7 Graphical Diagnostics
This function displays the vehicle system in a graphical format. It can intuitively show the
relative position of the sensors in the system and the corresponding real-time data. The
general diagnostic functions, including reading code, erasing code, and fault scanning,
are also supported in this section. See Diagnostics Functions for details.
Figure 6-25 Graphical Diagnostics Screen
1. Top Icons — the corresponding contents will display on the right of the main section
after tapping a top icon.
Help Information — tap to display the code description and the icon description of
the vehicle system.
Live Data Selection — tap to select the live data you need from the list. The
selected live data will be highlighted in the graphs on the left of the main section.
The unselected live data and values will show as grey in the graphs.
Active Test — tap to display the Active Test screen. Follow the onscreen
instructions and set values for a test. This function helps technicians troubleshoot
problems more intuitively and efficiently.
System List Switching — tap to display the vehicle system in a list format.
2. Main Section — the left displays the selected system in intuitive graphs. The right
shows the corresponding contents after tapping a top icon.
3. Function Buttons — the buttons vary by the test vehicle. The function buttons in the
above screenshot are as follows:
60
Quick Erase: Erases all fault information after scanning.
Fault Scan: Scans vehicle system modules.
Enter: Enters the system.
ESC: Exits the function.
6.8 Live Data Fusion
For multiple systems, this function provides a quick way to create a new group,
conducting the fusion performance based on the custom group items.
NOTE
This function is supported for certain vehicles.
➢ To perform the live data fusion function
1. Tap the Live Data Fusion option on the navigation bar from the Diagnostics
Main Menu Screen.
2. Tap the Add icon or the Create button to add a new group. You can also select
the temporary group, which is generated by default.
Figure 6-26 Live Data Fusion Screen 1
3. Tap the dropdown button on the upper-left corner of the main section to select
the specific module you need. Tap the Add icon on the right of the parameters
to add.
61
Figure 6-27 Live Data Fusion Screen 2
4. Tap Save at the bottom to add a new group or select an existing custom group.
Tap OK. The screen displays the saved parameters.
5. Follow the operations in the Live Data function to proceed. See Live Data for
details.
6.9 Programming and Coding
Since the introduction of OBDII and leading up to modern hybrids and EVs, hardware
and software technologies in cars have been advancing at an exponential rate. Updating
software may be the only way to fix the following issues:
⚫ Drivability
⚫ Fuel Efficiency
⚫ Power Loss
⚫ Fault Codes
⚫ Durability of Mechanical Parts
The Programming and Coding function is used to re-flash the vehicle control modules,
which allows you to update the computer software of the vehicle to the latest version, as
well as to reprogram adaptive data of certain components after making repairs or
replacements.
NOTE
The programming function applies only when the vehicle is connected with a VCI2, which
serves as a PassThru interface to establish communication with and transfer data to the
vehicle’s ECU.
62
Available programming or coding operations vary by test vehicle. Only the available
operations display in the tablet menu.
There are two general types of programming operations:
A. Coding — also known as Teach-in Program, or Component Adaptation, is used to
reprogram adaptive data for vehicle control modules after repairs or replacements
of vehicle parts.
B. Reprogramming — downloads the latest version of software from the online server
database through Internet access (this procedure is done automatically when the
tablet is connected to the Internet, so there is no need to check for software updates
yourself), and reprograms the newest version into the vehicle's ECU.
NOTE
Ensure that the tablet is connected to a stable internet access before applying the ECU
programming function, so that the tablet is able to obtain access to the vehicle
manufacturer's server for update service.
Selecting the Programming opens a menu of operation options that vary by vehicle make
and model. Selecting a menu option either displays a programming screen or opens
another menu of additional choices. Follow the on-screen instructions to operate. How
and what information is presented on the screen vary by the type of operation being
performed.
6.9.1 Coding
The main section of the Coding screen displays a list of vehicle components and the
coding information that mainly consists of two parts:
1. All available systems for coding are displayed on the left side, and the coding data
or value on the right side.
2. The bottom of the main section displays the functional buttons that enable you to
manipulate the operation.
Check the vehicle condition and the coding information carefully. Use the functional
button to edit Codes for the corresponding components. Tap Send when you finish
editing all items. When the operation is completed, an execution status message such
as Completed, Finished or Successful, may display.
Tap the ESC button to exit the function.
63
6.9.2 Reprogramming
Before reprogramming begins:
⚫ It is mandatory that the tablet is connected to a stable Wi-Fi network.
⚫ The tablet must be connected to the VCI2 via a USB cable.
⚫ The tablet battery must be fully charged during module programming. Connect the
tablet to a charger if needed.
⚫ Attach the battery maintainer to the vehicle battery to ensure a steady voltage is
maintained throughout programming. Voltage requirements differ by vehicle
manufacturer. Consult vehicle manufacturer recommendations prior to programming
a module.
⚫ Do not quit the application during a module reprogramming as the process may fail
and may also result in permanent damage to the module.
Typical reprogramming operations require you to input and validate VIN number first. Tap
the input box and enter the correct number. The programming interface then displays.
The main section of the reprogramming interface offers information of the hardware, the
current software version, and the newest software versions to be programmed into the
control units.
A series of on-screen operational instructions will display to guide you through the
programming procedure.
Carefully read the on-screen information and follow the instructions to execute the
programming procedure.
6.9.3 Re-flash Errors
IMPORTANT
When reprogramming onboard, always make sure the vehicle battery is fully charged
and in good working condition. During reprogramming, the operation may fail if voltage
falls below the proper operation voltage. Sometimes a failed operation can be recovered,
but the failed reprogramming can also ruin the control module. We recommend
connecting an external battery maintainer to the vehicle to ensure a steady voltage is
maintained throughout programming. The required voltage differs by vehicle
manufacturer. Consult vehicle manufacturer for correct voltage to be maintained.
Occasionally a flash update procedure may not complete properly. Common causes of
flash errors include poor cable connections between the tablet, VCI, and vehicle, the
vehicle ignition being switched off before the flash procedure is complete, or low vehicle
battery voltage.
64
If the process quits, recheck all the cable connections to assure good communications
and initialize the flash procedure. The programming procedure will automatically repeat
if the previous operation does not succeed.
6.10 Generic OBDII Operations
The OBDII/EOBD vehicle diagnosis option offers a quick way to check for DTCs, isolate
the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior
to emissions certification testing, and perform other emissions-related services. The
OBDII direct access option is also used for testing OBDII/EOBD compliant vehicles that
are not included in the database. Diagnostics Toolbar Buttons at the top of the screen
are available for specific vehicle diagnostics. See Table 6-2 Diagnostics Toolbar Buttons
for details.
6.10.1 General Procedure
➢ To access the OBDII/EOBD diagnostics functions
1. Tap the Diagnostics application button on the MaxiSys Job Menu. The Vehicle
Menu displays.
2. Tap the EOBD button. There are two options to establish communication with
the vehicle.
⚫ Auto Scan — select it to establish communication using each protocol in
order to determine which one the vehicle is using.
⚫ Protocols — select it to open a submenu of various protocols. A
communication protocol is a standardized way of data communication
between an ECM and a diagnostic tool. Global OBD may use several
different communication protocols.
3. Select a specific protocol if the Protocol option is selected. Wait for the
OBDII/EOBD Diagnostic Menu to appear.
65
Figure 6-28 OBDII Diagnostic Menu
4. Select a function option to continue.
⚫ DTC & FFD
⚫ I/M Readiness
⚫ Live Data
⚫ Oxygen Sensor Monitor
⚫ On-Board Monitor
⚫ Component Test
⚫ Vehicle Information
⚫ Vehicle Status
NOTE
The supported functions may vary by vehicle.
6.10.2 Function Descriptions
This section describes the various functions of each diagnostic option.
6.10.2.1 DTC & FFD
When this function is selected, the screen displays a list of Stored Codes and Pending
Codes. When the Freeze Frame data of certain DTCs are available for viewing, a
snowflake button will display on the right side of the DTC item. The Erase Codes and
Read codes functions can be applied by tapping the Function Buttons at the bottom of
the screen.
66
⚫ Current Codes
Current codes are emission-related DTCs from the ECM of the vehicle. OBD
II/EOBD Codes have a priority according to their emission severity, with higher-
priority codes overwriting lower-priority ones. The priority of the code determines the
illumination of the Malfunction Indicator Lamp (MIL) and the codes erase procedure.
Manufacturers rank codes differently, so DTCs may vary by vehicle.
⚫ Pending Codes
These are codes whose storing conditions have been met during the last drive cycle,
but need to be met on two or more consecutive drive cycles before the DTC stored.
The purpose of displaying pending codes is to assist the service technician after a
vehicle repair when diagnostic information is cleared, by reporting test results after
a single driving cycle.
a) If a test fails during the driving cycle, the DTC associated is reported. If the
pending fault does not occur again within 40 to 80 warm-up cycles, the fault is
automatically cleared from memory.
b) Test results reported do not necessarily indicate a faulty component or system.
If test results indicate another failure after additional driving, a DTC is stored to
indicate a faulty component or system.
⚫ Freeze Frame
In most cases the stored frame is the last DTC reported. Certain DTCs, those that
have a greater impact on vehicle emission, have a higher priority. In these cases,
DTC of the highest priority is the one for which the freeze frame records are retained.
Freeze frame data includes a "snapshot" of critical parameter values at the time the
DTC is stored.
⚫ Erase Codes
This option is used to clear all emission-related diagnostic data including DTCs,
freeze frame data and specific manufacturer-enhanced data from the vehicle ECM.
This option resets the I/M Readiness Monitor Status for all vehicle monitors to Not
Ready or Not Complete status.
A confirmation screen displays when the clear codes option is selected to prevent
accidental loss of data. Select Yes on the confirmation screen to continue, or select
No to exit.
6.10.2.2 I/M Readiness
This function is used to check the readiness of the monitoring system. It is an excellent
function to use prior to having a vehicle inspected for state emissions compliance.
67
Selecting I/M Readiness opens a submenu with two choices:
⚫ Since DTCs Cleared — displays the status of monitors since the last time the DTCs
are erased.
⚫ This Driving Cycle — displays the status of monitors since the beginning of the
current drive cycle.
6.10.2.3 Live Data
This function enables the display of real-time PID data from the ECU. Displayed data
includes analog and digital input and output, and system status information broadcast in
the vehicle data stream.
Live data can be displayed in various modes, see Live Data for detailed information.
6.10.2.4 Oxygen Sensor Monitor
This function allows retrieval and review of recent oxygen sensor monitor test results
stored on the vehicle's on-board computer.
The Oxygen Sensor Monitor test function is not supported by vehicles that communicate
using a controller area network (CAN). For Oxygen Sensor Monitor test results of CAN-
equipped vehicles, refer to On-Board Monitor.
6.10.2.5 On-Board Monitor
This function allows you to view the results of On-Board Monitor tests. The tests are
useful after the service when a vehicle's control module memory is already erased.
6.10.2.6 Component Test
This function enables dual-directional control of the ECM so that the diagnostic tool can
transmit control commands to operate the vehicle systems. This function is useful in
determining how well the ECM responds to a command.
6.10.2.7 Vehicle Information
This function enables the display of the vehicle identification number (VIN), calibration
identification number, calibration verification number (CVN), and other information of the
test vehicle.
6.10.2.8 Vehicle Status
This function checks the current condition of the vehicle, such as the communication
protocols of OBDII modules, number of fault codes, and status of the Malfunction
Indicator Light (MIL).
68
6.11 Diagnostic Report
6.11.1 Pre-Scan and Post-Scan Functions
After performing pre-scan and post-scan functions by entering the same maintenance
order number, tap Data Manager > Vehicle History to select the historical test record
named with the maintenance order number. Both the pre-scan results and post-scan
results will be displayed in the same historical test record, which can be generated as a
PDF report for easily comparing the changes between pre-scan and post-scan.
⚫ Pre-Scan Function
Select and tap a vehicle button from the Vehicle Menu screen. Enter the
maintenance order number in the pop-up box to scan and detect the whole vehicle.
You can also add pictures to record the current condition of the vehicle. Once the
pre-scan is completed, you are not allowed to perform the pre-scan again, and the
scan result cannot be modified.
⚫ Post-Scan Function
After the pre-scan is completed, exit the current test vehicle and tap the vehicle
button from the Vehicle Menu screen to reconnect again. Enter the same
maintenance order number in the pop-up box. The screen for post-scan will display.
The post-scan record will be generated when the scan is completed. The pre-scan
results and post-scan results will be displayed in the same historical test record.
NOTE
The post-scan function can be performed repeatedly. After exiting the vehicle, you only
need to tap the vehicle button from the Vehicle Menu screen to reconnect again, and
then enter the same maintenance order number in the pop-up box and follow the steps
to rescan. The last one is the final post-scan result.
6.11.2 Diagnostics Report Saving, Viewing, and Sharing
The diagnostic report can be reviewed, saved, and shared with others through many
ways.
6.11.2.1 Diagnostics Report Saving
⚫ Via the History function
1) Tap the Diagnostics application button on the MaxiSys Job Menu, and select
History on the top toolbar.
69
Figure 6-29 History Screen
2) Select a history record, and tap the button on the upper-right corner.
Figure 6-30 Historical Test Record Sheet
3) Tap Create Report. Enter the license plate and current mileage. Tap Save.
⚫ Via the Auto Scan function
1) Enter the Auto Scan screen and tap Fault Scan from the function buttons at the
bottom of the screen.
70
Figure 6-31 Auto Scan Screen 1
2) When the system scan is completed, tap Report from the function buttons at
the bottom of the screen. Enter the odometer reading and tap OK.
Figure 6-32 Auto Scan Screen 2
⚫ Via the functions on the diagnostics toolbar
The diagnostic report can also be viewed from diagnostics functions screen
including Auto scan and Trouble codes. There are two ways to view the saved
reports:
Tap the button in the diagnostics toolbar and select Save as PDF. Enter
the odometer reading and then tap Save. Tap the File button on the upper-right
corner of the screen and select a saved report to view.
Tap the button in the diagnostics toolbar and select Report to Cloud. Enter
71
the odometer reading. Tap Save > View Report to view the saved report.
Figure 6-33 Auto Scan Screen 3
6.11.2.2 Diagnostics Report Viewing
All the saved reports can be viewed in the Data Manger application.
Tap Data Manager > Vehicle History. Select a specific vehicle history record and
then tap > View PDF in the upper-right corner to view the report.
Once you save the reports by tapping the Save as PDF button, tap Data Manager >
PDF to view these reports.
Once you save the reports by tapping the Create Report or Report to Cloud button,
tap Data Manager > Cloud Report to view these reports.
6.11.2.3 Diagnostics Report Cloud Sharing
1) Tap Data Manager > Cloud Report to enter the Report List screen.
72
Figure 6-34 Report List
NOTE
Note that if the report displays , it means the report has been uploaded to the cloud
successfully, and you can share the report with others; if the report displays , it means
the report has failed to upload to the cloud, but will try to automatically upload to the cloud
when entering the Report again.
2) Tap the icon on the lower-right corner of the report.
3) There are three ways for report cloud sharing: scan the QR code, send by email,
send by SMS (via phone number).
6.12 Exit Diagnostics
The Diagnostics application operates while communication with the vehicle is still active.
It is important to properly exit from the diagnostics operation screen to stop all
communications with the vehicle before closing the Diagnostics application.
NOTE
Damage to the vehicle electronic control module (ECM) may occur if communication is
disrupted. Ensure all forms of communication link such as data cable, USB cable, and
wireless or wired network, are properly connected throughout the test. Exit all screens
before disconnecting the test cable and power supply.
➢ To exit the Diagnostics application
1. On an active diagnostics screen:
1) Tap the Back or ESC button to exit a diagnostic session step by step.
73
2) Or tap the Vehicle Swap button in the Diagnostics Toolbar to return to the
Vehicle Menu screen.
2. On the Vehicle Menu screen:
1) Tap the Home button on the Top Toolbar.
2) Or tap the Back button on the Navigation Bar at the bottom of the screen.
3) Or tap the Home button on the Diagnostics Toolbar to exit the application
directly and return to the MaxiSys Job Menu.
NOTE
After exiting the Diagnostics application, the tablet is no longer communicating with the
vehicle and it is safe to open other MaxiSys applications.
74
7 Service
The Service section is specially designed to provide quick access to the vehicle systems
for various scheduled service and maintenance tasks. The typical service operation
screen is a series of menu-driven executive commands. Follow on-screen instructions to
select appropriate execution options, enter correct values or data, and perform
necessary actions. The application will display detailed instructions to complete selected
service operations.
After entering each special function, the screen will display two application choices:
Diagnosis and Hot Functions. The Diagnosis enables the reading and clearing of codes
which is sometimes necessary after completing certain special functions. Hot Functions
consists of sub-functions of the selected special function.
Figure 7-1 Service Menu
Several most commonly used services are described in this chapter.
7.1 Oil Reset Service
Perform reset for the Engine Oil Life system, which calculates an optimal oil life change
interval depending on the vehicle driving conditions and climate. The Oil Life Reminder
must be reset each time the oil is changed, so the system can calculate when the next
oil change is required.
75
NOTE
1. Always reset the engine oil life to 100% after every oil change.
2. All required work must be carried out before the service indicators are reset. Failure
to do so may result in incorrect service values and cause DTCs to be stored by the
relevant control module.
3. For some vehicles, the scan tool can reset additional service lights such as
maintenance cycle and service interval. On BMW vehicles for example, service
resets include engine oil, spark plugs, front/rear brakes, coolant, particle filter, brake
fluid, micro filter, vehicle inspection, exhaust emission inspection and vehicle checks.
7.2 Electric Parking Brake (EPB) Service
This function has a multitude of usages to maintain the electronic braking system safely
and effectively. The applications include deactivating and activating the brake control
system, assisting with brake fluid control, opening and closing brake pads, and setting
brakes after disc or pad replacement.
EPB Safety
It can be dangerous to perform Electric Parking Brake (EPB) system maintenance, so
before you begin the service work, please keep these rules in mind.
✓ Ensure that you are fully familiar with the braking system and its operation before
commencing any work.
✓ The EPB control system may be required to be deactivated before carrying out any
maintenance/diagnostic work on the brake system. This can be done from the tool
menu.
✓ Only perform maintenance work when the vehicle is stationary and on level ground.
✓ Ensure that the EPB control system is reactivated after the maintenance work has
been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the maintenance of
the Electric Parking Brake system.
7.3 Tire Pressure Monitoring System (TPMS) Service
This function allows you to quickly look up the tire sensor IDs from the vehicle ECU, as
well as to perform TPMS replacement and reset procedures after tire sensors are
replaced.
76
7.4 Battery Management System (BMS) Service
The Battery Management System (BMS) allows the tool to evaluate the battery charge
state, monitor the close-circuit current, register the battery replacement, activate the rest
state of the vehicle, and charge the battery via the diagnostic socket.
NOTE
1. This function is not supported by all vehicles.
2. The sub functions and actual test screens of the BMS may vary by vehicle, please
follow the on-screen instructions to make correct option selection.
The vehicle may use either a sealed lead-acid battery or an Absorbed Glass Mat (AGM)
battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned.
AGM battery (known as VRLA battery, valve regulated lead acid) also contains sulphuric
acid, but the acid is contained in glass mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same specifications,
such as capacity and type, as the exiting battery. If the original battery is replaced with a
different type of battery (e.g. a lead-acid battery is replaced with an AGM battery) or a
battery with a different capacity (mAh), the vehicle may require reprogramming of the
new battery type, in addition to, performing the battery reset. Consult the vehicle manual
for additional vehicle-specific information.
7.5 Diesel Particulate Filter (DPF) Service
The Diesel Particulate Filter (DPF) function manages DPF regeneration, DPF component
replacement teach-in and DPF teach-in after replacing the engine control unit.
The ECM monitors driving style and selects a suitable time to employ regeneration.
Vehicles driven a lot at idle speed and low load will attempt to regenerate earlier than
those driven at higher speed and load. For regeneration to take place, a prolonged high
exhaust temperature must be obtained.
In the event of the car being driven in such a way that regeneration is not possible, i.e.,
frequent short journeys, a diagnostic trouble code will eventually be registered in addition
to the DPF light and “Check Engine” indicators displaying. A service regeneration can be
requested in the workshop using the diagnostic tool.
Before performing a forced DPF regeneration using the tool, check the following items:
⚫ The fuel light is not on.
⚫ No DPF-relevant faults are stored in system.
⚫ The vehicle has the specified engine oil.
77
⚫ The oil for diesel is not contaminated.
IMPORTANT
Before diagnosing the problematic vehicle and attempting to perform an emergency
regeneration, it is important to obtain a full diagnostic log and read out relevant measured
value blocks.
NOTE
1. The DPF will not regenerate if the engine management light is on, or there is a faulty
EGR valve.
2. The ECU must be re-adapted when replacing the DPF and when topping up the fuel
additive Eolys.
3. If the vehicle needs to be driven in order to perform a DPF service, a second person
is needed for the function. One person should drive the vehicle while the other person
observes the screen on the Tool. Do not attempt to drive and observe the scan tool at
the same time. This is dangerous and puts your life and the lives of other motors and
pedestrians at risk.
7.6 Steering Angle Sensor (SAS) Service
SAS Calibration permanently stores the current steering wheel position as the straight-
ahead position in the SAS EEPROM. Therefore, the front wheels and the steering wheel
must be set exactly to the straight-ahead position before calibration. In addition, the VIN
is also read from the instrument cluster and stored permanently in the SAS EEPROM.
On successful completion of calibration, the SAS fault memory is automatically cleared.
Calibration must always be carried out after the following operations:
⚫ Steering wheel replacement
⚫ SAS replacement
⚫ Any maintenance that involves opening the connector hub from the SAS to the
column
⚫ Any maintenance or repair work on the steering linkage, steering gear or other
related mechanism
⚫ Wheel alignment or wheel track adjustment
⚫ Accident repairs where damage to the SAS or assembly, or any part of the steering
system may have occurred.
78
NOTE
1. Autel accepts no responsibility for any accident or injury arising from servicing the
SAS system. When interpreting DTCs retrieved from the vehicle, always follow the
manufacturer's recommendation for repair.
2. All software screens shown in this manual are examples, and actual test screens may
vary by test vehicle. Pay attention to the menu titles and onscreen instructions to
make correct option selections.
3. Before starting procedure, make sure the vehicle has an ESC button. Look for button
on dash.
79
8 ADAS
Advanced Driver Assistance Systems (ADAS) are an array of vehicle systems that aid
the driver either through passive alerts or by active control of the vehicle to drive safer
and with greater awareness and precision.
Cameras, sensors, ultrasound, radar and LIDAR are some of the systems used to
capture the driving environment data, including travelling or static vehicles position,
pedestrian location, road sign, driving lane and intersection detection, road (curves) and
driving conditions (poor visibility or evening driving). This information is used to instruct
the vehicle to take its predetermined action. Cameras, sensors, and sensing systems are
typically located in front and rear bumpers, windshield, front grill, and side and rearview
mirrors.
Autel ADAS Calibration Tool provides comprehensive and precise ADAS calibration.
1. Covers many vehicle manufacturers, including Benz, BMW, Audi, Volkswagen,
Porsche, Infiniti, Lexus, GM, Ford, Volvo, Toyota, Nissan, Honda, Hyundai, Kia, etc.
2. Supports the calibration of multiple driver assistant systems, including Adaptive.
Cruise Control (ACC), Night Vision System (NVS), Lane Departure Warning (LDW),
Blind Spot Detection (BSD), Around View Monitoring (AVM), Rear Collision Warning
(RCW), Heads-up Displays (HUD), etc.
3. Supplies graphic illustrations and step-by-step instructions.
4. Provides demos to guide the technician through the calibration.
Figure 8-1 ADAS Introduction Screen
80
9 Data Manager
The Data Manager application allows you to store, print, and review saved files, manage
workshop information, and customer information records, and store test-vehicle histories.
In addition, you can back up data to Autel Cloud and view it on the Data Manager
application.
Selecting the Data Manager application opens the file system menu. There are eleven
main functions available.
Figure 9-1 Data Manager Main Screen
In the Data Manager application, data can be backed up to Autel Cloud automatically or
manually. Before backing up data, you first need to link the device to Autel Cloud.
➢ To link the device to Autel Cloud
1. On the Data Manager main screen, tap Link Account to access Autel Cloud.
2. Tap Add your device, enter the device serial number and device registration
password, and tap Save. The linked device will appear on the Device List screen.
(To find the device serial number and device registration password, go to
Settings > About.)
➢ To switch a linked account
On the Data Manager main screen, tap Switch Linked Account and log in with
your Autel account.
81
➢ To back up data to Autel Cloud automatically
1. On the Data Manager main screen, tap Autel Cloud Settings and toggle the
Automatic Upload buttons to On.
2. Data including reports, images, PDF files, review data, and reference values
are backed up to Autel Cloud automatically.
The table below briefly describes each of the function buttons in the Data Manager
application.
Table 9-1 Buttons in Data Manager
Button
Name
Description
Vehicle History
Tap to review the diagnostics history record.
Workshop
Information
Tap to edit the information of workshops.
Customer
Tap to create new customer information.
Image
Tap to review the screenshots.
Cloud Report
Tap to review the saved reports and share cloud
reports.
PDF
Tap to review the reports stored as PDF files.
Review Data
Tap to review the recorded data.
Reference
Value
Tap to view, edit, and share the data related to the live
data function reference values. Both local reference
values and cloud backups are included.
Data Logging
Tap to review the communication data and ECU
information of the vehicle. The saved data can be
reported and sent to the technical center via the
Internet.
82
Button
Name
Description
Uninstall Apps
Tap to uninstall applications.
Backup &
Restore
Tap to enter the Backup & Restore screen to back up
data to Autel Cloud or restore data to the device.
9.1 Vehicle History
This function stores records of test vehicle history, including vehicle information and the
retrieved DTCs from previous diagnostic sessions. Test information is summarized and
displayed in an easy-to-read table listing. The Vehicle History also provides direct access
to the previously tested vehicle and allows you to directly restart a diagnostic session
without needing to perform auto or manual vehicle selection.
Figure 9-2 Vehicle History Screen
1. Top Toolbar Buttons — navigation and application controls.
2. Main Section — displays all the vehicle history records.
➢ To activate a test session for the recorded vehicle
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Vehicle History to open the screen. Tap the relevant application tab to
select the test record. For example, tap Diagnostics to select diagnostics test
records.
3. Tap the Diagnostics or DVI icon at the bottom of the thumbnail of a vehicle
record item.
83
4. The Diagnostics screen of the vehicle displays and a new diagnostics session
is activated after the Diagnostics icon is tapped. See Diagnostics to continue
the diagnostics. The DVI application opens after the DVI icon is tapped. See
Digital Vehicle Inspection to continue the inspections.
5. Or select a vehicle thumbnail to open a record. A Historical Test record sheet
displays. Review the recorded information of the test vehicle. Tap the
Diagnostics button or the DVI button on the upper-right corner.
NOTE
The MaxiSys tablet must establish a stable connection to the VCI2 to restart test sessions
on previously tested vehicles.
Historical Test Record
The Historical Test Record is a detailed data form of the vehicle, which includes general
vehicle information, service record, customer information, and the diagnostic trouble
codes retrieved from the previous test sessions. Technician Notes will also appear if
present.
Figure 9-3 Historical Test Record Sheet
➢ To edit the Historical Test record
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Vehicle History.
3. Select the specific vehicle history record thumbnail from the main section. The
Historical Test record will display.
4. Tap Edit (a pen icon) to start editing.
5. Tap each item to enter information.
84
NOTE
The vehicle VIN, license number, and customer account information are correlated by
default. Vehicle records will automatically be correlated using this vehicle and customer
identification.
6. Tap Add to Customer to correlate the Historical Test record sheet to an existing
customer account, or add a new associated account to be correlated with the
test vehicle record. See Customer for more information.
7. Tap Done to save the updated record, or tap Cancel to exit without saving.
9.2 Workshop Information
The Workshop Information form allows you to edit, input, and save the detailed workshop
information, such as shop name, address, phone number, and other remarks, which,
when printing vehicle diagnostic reports and other associated test file, will display as the
header of the printed documents.
Figure 9-4 Workshop Information Sheet
➢ To edit the Workshop Information sheet
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Workshop Information.
3. Tap on each field to input the appropriate information.
4. The information will be saved automatically after input.
85
9.3 Customer
The Customer function allows you to create and edit customer accounts. It helps you to
save and organize all customer information accounts that are correlated with the
associated test vehicle history records.
➢ To create a customer account
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Customer.
3. Tap the Add a Customer button. An empty information form displays; tap each
field to input the appropriate information.
NOTE
Fields marked with an asterisk (*) are mandatory.
4. Some customers may have more than one vehicle for service; you can always
add new vehicle information to the account. Tap Add New Vehicle Information,
and then fill in the vehicle information. Tap the button to cancel.
5. Tap Complete to save the account, or tap Cancel to exit without saving.
➢ To edit a customer account
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record displays.
4. Tap the Edit icon on the top toolbar to start editing.
5. Tap on the input field to edit or amend information, and enter the updated
information.
6. Tap Complete to save the updated information, or tap Cancel to exit without
saving.
➢ To delete a customer account
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Customer.
3. Tap the Delete icon on the right of a customer account. A message displays.
4. Tap OK to confirm the command, and the account is deleted, or tap Cancel to
cancel the command.
86
9.4 Image
The Image section is a PNG database containing all captured screenshots.
Figure 9-5 Image Database Screen
1. Toolbar Buttons — used to edit, print, or delete the image files. See the following
table for detailed information.
2. Main Section — displays the stored images.
Table 9-2 Toolbar Buttons in PNG Database
Button
Name
Description
Back
Returns to the previous screen.
Search
Tap to search the image by entering its
stored time.
Edit
Tap to display the editing toolbar to select,
delete, print, or email the image(s).
Cancel
Tap to close the editing toolbar or cancel file
search.
Print
Tap to print the selected image.
87
Button
Name
Description
Delete
Tap to delete the selected image.
Email
Tap to send the selected image to an email.
➢ To edit/delete image(s)
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Image to access the PNG database.
3. Tap the Edit icon on the top-right corner of the window. The editing screen will
appear.
4. Select the image(s) you want to edit by tapping the check box at the bottom-
right corner of the image.
5. Tap the Delete icon to delete the selected images or delete all images. Tap the
Print icon to print the selected image(s). Tap the Email icon to send the selected
image(s) to an email.
➢ To share images
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Image to access the PNG database.
3. Tap the icon to share the image via QR code.
➢ To upload images to Autel Cloud
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Image to access the PNG database.
3. Tap the icon to upload the image to Autel Cloud.
9.5 Cloud Report
This section displays the saved reports, which can be transferred to the Autel cloud
platform once a stable network connection is established. These reports can then be
viewed or shared with others. See Report Settings and Diagnostics Report Saving,
Viewing, and Sharing for further details.
9.6 PDF Files
The PDF files designated for local viewing are displayed in this section. Enter the PDF
database and select a file to access the saved information.
88
This section uses the standard Adobe Reader application for file viewing and editing.
Please refer to the associated Adobe Reader manual for more detailed instructions.
9.7 Review Data
The Review Data section allows you to play back or share the recorded data frames of
live data streams.
On the Review Data main screen, select a record file to play back.
Figure 9-6 Data Playback Screen
1. Main Section — displays the recorded data frames.
2. Navigation Toolbar — allows you to manipulate data playback.
Use the Navigation Toolbar buttons to play back the recorded data frame-by-frame.
9.8 Reference Value
The Reference Value section allows you to view, search, edit, and share the data related
to the live data function reference values. Both local reference values and cloud backups
are included.
89
Figure 9-7 Reference Value Screen
1. Toolbar Buttons — see the following table for detailed information.
2. Main Section — displays the information including the time, file number, vehicle
make, year, engine, and system.
Table 9-3 Toolbar Buttons in Reference Value Screen
Button
Name
Description
Back
Returns to the previous screen.
Add
Adds a reference value file when scanning the
corresponding QR code after tapping the Share button
in the Reference Value list or just manually entering the
file number.
Search
Searches the reference value file once the file number
or MMY (Make, Model, Year) is entered.
Filter
Select the information such as the Make, Model, Year,
Engine, and System to locate the specified reference
value files.
Edit
Deletes the reference value files.
Comparison
Select two reference value files and make a
comparison of the sampled maximum, minimum, and
average values. Only the local reference value files are
supported.
90
9.9 Data Logging
The Data Logging section allows you to launch the Support platform directly to view all
records of all feedback or no feedback data loggings on the diagnostic system. For more
details, see Data Logging.
9.10 Uninstall Apps
This section allows you to manage the software applications installed on the MaxiSys
system. Selecting this section opens a managing screen, on which you can check all
available vehicle diagnostic applications.
Select the vehicle software you want to delete by tapping on the vehicle manufacturer
icon. The selected item will display a blue mark at the upper-right corner. Tap the Delete
icon on the top toolbar to delete the software from the system database.
9.11 Backup & Restore
This section allows you to back up the data to Autel Cloud and restore the data to the
device.
➢ To back up data to Autel Cloud
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Backup & Restore to enter the Backup & Restore screen.
3. Tap Add Backup to enter the Add Backup screen.
4. Check the box to select the desired data and tap Backup. The system will
display a dialogue box.
5. Enter a name in the input box and tap OK to back up the data to Autel Cloud.
The backup data record will appear on the Backup & Restore screen.
If you need to back up more data, tap the icon to enter the Add Backup
screen and perform step 4 through 5 again to back up the data to Autel Cloud.
➢ To restore data to the device
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Backup & Restore to enter the Backup & Restore screen.
3. Tap Restore > OK to restore the data to the device.
If necessary, tap Pause to pause the restoration process.
91
➢ To delete stored backup data
1. Tap the Data Manager application button on the MaxiSys Job Menu.
2. Select Backup & Restore to enter the Backup & Restore screen.
3. Tap the icon, check the box to select the backup data, and tap the icon.
Tap OK to delete the selected data.
92
10 Autel Cloud
Autel Cloud is a device and data management platform with which you can easily upload,
manage, and share reports (supporting diagnostics, wheel alignment, battery testing,
etc.), live data, images, and PDF files.
You can access Autel Cloud via the MaxiSys tablet or by visiting the Autel website.
A. Via the MaxiSys tablet
1. Tap the Autel Cloud application button on the MaxiSys Job Menu to enter the
Autel Cloud Introduction screen.
2. Tap Enter Autel Cloud to enter the Autel Cloud Login screen.
Figure 10-1 Autel Cloud Application
B. Via the Autel website
Visit the following website according to your region.
North America: https://cloud-us.autel.com
Europe: https://cloud-eu.autel.com
NOTE
The functionality of Autel Cloud is the same whether accessing it via a MaxiSys
tablet or the Autel website. The illustrations in this manual are based on accessing
Autel Cloud via the MaxiSys tablet.
93
10.1 Registration and Login
To use Autel Cloud, you need to register an Autel account and log in to your account.
Figure 10-2 Autel Cloud Login Screen
➢ To register an account
If you don't have an Autel account yet, tap Register to create an account.
➢ To log in to Autel Cloud
You can log in to Autel Cloud with password or with a verification code. Or you can
log in as an enterprise user if you have an enterprise account.
⚫ To log in with a password: tap Log In with Password, enter your phone
number or E-mail address and password, and tap Log In.
⚫ To log in with a verification code: tap Log In with Verification Code, enter
your phone number, and tap Request to get a verification code. Enter the
received verification code and tap Log In.
⚫ To log in as an enterprise user: tap Switch to enterprise user to enter the
Devices and Reports Management System Login screen. Enter your phone
number or E-mail address and password, and tap Log In.
10.2 Device Management
Device Management allows you to link your devices, export device list, assign repair
shops, and check the location distribution of devices through the map.
94
10.2.1 Device List
After login, the system automatically enters the Device List screen.
Figure 10-3 Device List Screen
1. Current Directory Path
The current directory path shows all directory names to access the current page.
2. Navigation Bar
The navigation bar on the left side of the screen displays the main menu of the Autel
Cloud functions. The main menu includes Device Management, File Management,
Customer Management, Workshop Information, and Data Backup. Tap the icon
in the bottom-left corner of the navigation bar to hide the main menu, and select it
again to display.
3. User Center
In user center, you can edit your personal profile, submit complaints and feedback,
and manage your accounts.
4. Function Buttons
The function buttons include Add, Batch Import, Export, Assign repair shop, Delete,
and Device Map. The functions of these buttons are described as follows.
Name
Description
Add
Adds a new device.
Batch Import
Imports device information in batches.
Export
Exports device information.
95
Name
Description
Assign repair shop
Assigns the selected device to an affiliated repair shop.
Delete
Deletes the selected device information.
Device Map
Opens the device map.
5. Main Section
The main section includes a toolbar, an information list, and page-turning controls.
Toolbar:
⚫ Select Column — tap to select the desired column information.
⚫ Refresh — tap to refresh the information list.
⚫ Reset — tap to reset the search criteria.
Information list:
⚫ Check box: tap to select an item.
⚫ Search icons: tap the icon to pop up the search criteria of the relevant
column; tap the icon to enter the search criteria; tap the icon to select a
date.
Page-turning controls：
⚫ Scrollbar: scroll left or right to view the hidden columns or return to earlier
columns.
⚫ Items Per Page dropdown list: tap to select the number of items displayed per
page.
⚫ Previous/Next button: tap to go to the previous or next page.
⚫ Page navigation box: tap to enter the page number to jump to a specific page.
➢ To link the device(s)
⚫ To link device individually
1. Tap Device Management > Device List to enter the Device List screen.
2. Tap Add to enter the New Device screen.
3. Enter the device serial number and device registration password in the input
box and select an affiliated repair shop. (To find the device serial number and
device registration password, go to Settings > About.)
96
NOTE
Fields marked with an asterisk (*) are mandatory.
4. Tap Save to save the information.
If necessary, tap Cancel or the “X” icon to exit the screen.
5. After saving, the linked device will appear on the Device List screen.
⚫ To link multiple devices simultaneously
1. Tap Device Management > Device List to enter the Device List screen.
2. Tap Batch Import to enter the Batch Import screen.
3. Tap Download Template to download the batch import device template.
4. After the template is filled out, tap Batch Import to enter the Batch Import
screen. Select a repair shop, click or drag the file to the upload area, and tap
Confirm to import the device information in batches.
5. After importing, the linked devices will appear on the Device List screen.
➢ To export device list
1. Tap Device Management > Device List to enter the Device List screen.
2. Select the desired column information from the Select Column and check the
box to select the desired device information. Tap Export and select an export
format to export the device list.
➢ To assign a repair shop
1. Tap Device Management > Device List to enter the Device List screen.
2. Check the box to select the desired device information and tap Assign Repair
Shop to enter the Assign Repair Shop screen.
3. Select an affiliated repair shop from the dropdown list and tap Confirm to assign
the selected device to the desired repair shop.
➢ To view device details
You can view your device details, including device model, renew status, serial
number, etc., and check the reports and add tags on the Device Detail screen.
To view your device details, tap a piece of device information to enter the Device
Detail screen.
➢ To search a device
1. Tap Device Management > Device List to enter the Device List screen.
2. Enter or select the search criteria. Tap the icon to pop up the search criteria
of the relevant column; tap the icon to enter the search criteria; tap the
icon to select a date.
97
If necessary, tap Reset to reset the search criteria.
3. The screen displays the results according to the search criteria.
10.2.2 Device Map
To check the location distribution of the devices, perform the following steps.
1. Tap Device Map to enter the Device Map screen and check the location distribution
of the devices.
2. Tap Device List to exit the screen.
NOTE
This functionality is currently unavailable in Europe.
10.3 File Management
File Management allows you to manage the reports, live data, images, and PDF files.
10.3.1 Report Management
Figure 10-4 Report Management Screen
➢ To search a report
1. Tap File Management > Report Management to enter the Report
Management screen.
2. Enter or select the search criteria. Tap the icon to pop up the search criteria
of the relevant column; tap the icon to enter the search criteria; tap the
icon to select a date.
98
If necessary, tap Reset to reset the search criteria.
3. The screen displays the results according to the search criteria.
➢ To download and share a report
1. Tap a line of report data to enter the report.
2. Scan the QR code or tap the icon on the right to download the report.
3. Tap the icon to enter the Share screen. Select Email or Text Message and
tap Send to share the report with others.
10.3.2 Live Data Management
Figure 10-5 Live Data Management Screen
➢ To search live data
1. Tap File Management > Live Data Management to enter the Live Data
Management screen.
2. Enter or select the search criteria. Tap the icon to pop up the search criteria
of the relevant column; tap the icon to enter the search criteria; tap the
icon to select a date.
If necessary, tap Reset to reset the search criteria.
3. The screen displays the results according to the search criteria.
➢ To add notes to the live data
1. Tap File Management > Live Data Management to enter the Live Data
Management screen.
2. Tap the icon to pop up a textbox, enter your notes, and tap OK to save it.
99
➢ To play the live data
1. Tap File Management > Live Data Management to enter the Live Data
Management screen.
2. Tap the icon or tap the file number to enter the Live Data Detail screen. The
live data function here is similar to that of the diagnostics section. See Live Data
for operation instructions.
➢ To share live data
1. Tap File Management > Live Data Management to enter the Live Data
Management screen.
2. Tap the icon to enter the Share screen.
3. Select a sharing method to distribute the live data information to others.
➢ To delete live data
1. Tap File Management > Live Data Management to enter the Live Data
Management screen.
2. Tap the icon and tap Confirm to delete the live data.
10.3.3 Images
Figure 10-6 Image Management Screen
➢ To search an image
1. Tap File Management > Images to enter the Images screen.
2. Enter or select the search criteria. Tap the icon to pop up the search criteria
of the relevant column; tap the icon to enter the search criteria; tap the
icon to select a date.
If necessary, tap Reset to reset the search criteria.
100
3. The screen displays the results according to the search criteria.
➢ To view an image
1. Tap the file number to view the image.
2. Zoom in, zoom out, and flip the image as required.
➢ To share an image
1. Tap File Management > Images to enter the Images screen.
2. Tap the icon to enter the Share screen.
3. Select a share way to share the image with others.
➢ To download images
1. Tap File Management > Images to enter the Images screen.
2. Check the box to select the desired images and tap Batch Download to
download the selected images.
Or you can tap the icon to download an image.
➢ To delete an image
1. Tap File Management > Images to enter the Live Data Management screen.
2. Tap the icon and tap Confirm to delete the image.
10.3.4 PDF
Figure 10-7 PDF File Management Screen
On the PDF screen, you can search, share, download, and delete PDF files. The functional
operation of this screen is similar to that of the Images screen. See Images.
101
10.4 Customer Management
Customer Management allows you to manage customer information and share it
between Autel Cloud and the linked devices.
Figure 10-8 Customer Management Screen
➢ To add a customer
1. Tap Customer Management to enter the Customer Management screen.
2. Tap Add to enter Add Customer screen. Enter the user and vehicle information,
and tap Confirm to save it.
NOTE
Fields marked with an asterisk (*) are mandatory.
If you need to add more vehicle information, tap Add.
3. The added customer is displayed on the Customer Management screen.
➢ To export customer information
1. Tap Customer Management to enter the Customer Management screen.
2. Tap Export and select an export format to export the customer information.
➢ To search customer information
1. Tap Customer Management to enter the Customer Management screen.
2. Enter or select the search criteria. Tap the icon to pop up the search criteria
of the relevant column; tap the icon to enter the search criteria; tap the
icon to select a date.
If necessary, tap Reset to reset the search criteria.
102
3. The screen displays the results according to the search criteria.
➢ To view and edit customer details
1. Tap Customer Management to enter the Customer Management screen.
2. Tap the icon to view customer details, including user and vehicle information.
3. Tap Edit to edit customer details. Or tap the icon on the Customer
Management screen to edit customer details.
If you need to add more vehicle information, tap Add.
4. Tap Save to save the information.
➢ To delete customer information
1. Tap Customer Management to enter the Customer Management screen.
2. Tap the icon and tap Confirm to delete the customer information.
10.5 Workshop Information
Workshop Information allows you to manage repair shop information and synchronize
the repair shop information with all devices associated with that repair shop.
Figure 10-9 Workshop Information Screen
➢ To add a repair shop
1. Tap Workshop Information to enter the Workshop Information screen.
2. Tap Add to enter the Create Repair Shop screen.
3. Enter the basic information and device information, and tap Save. The added
repair shop will appear on the Workshop Information screen.
NOTE
Fields marked with an asterisk (*) are mandatory.
103
➢ To search a repair shop
1. Tap Workshop Information to enter the Workshop Information screen.
2. Enter or select the search criteria. Tap the icon to pop up the search criteria
of the relevant column; tap the icon to enter the search criteria; tap the
icon to select a date.
If necessary, tap Reset to reset the search criteria.
3. The screen displays the results according to the search criteria.
➢ To view and edit the repair shop details
1. Tap Workshop Information to enter the Workshop Information screen.
2. Tap the icon to view the repair shop details including basic information and
device information.
3. Tap Edit to edit repair shop details. Or tap the icon on the Workshop
Information screen.
If you need to add more device information, tap Add.
4. Tap Save to save the information.
➢ To delete repair shop information
1. Tap Workshop Information to enter the Workshop Information screen.
2. Tap the icon and tap Confirm to delete the repair shop information.
➢ To synchronize repair shop information
1. Tap Workshop Information to enter the Workshop Information screen.
2. Tap the icon and tap Confirm to synchronize the repair shop information
with all devices associated with that repair shop.
10.6 Data Backup
Data Backup allows you to back up your MaxiSys tablet data to Autel Cloud. In the case
that your device becomes lost or damaged, or needs to be replaced, you can easily
download the stored data that has been backed up to Autel Cloud through the tablet to
avoid data loss.
104
Figure 10-10 Data Backup Screen
➢ To search backup data
1. Tap Data Backup to enter the Data Backup screen.
2. Enter or select the search criteria. Tap the icon to pop up the search criteria
of the relevant column; tap the icon to enter the search criteria; tap the
icon to select a date.
If necessary, tap Reset to reset the search criteria.
3. The screen displays the results according to the search criteria.
➢ To delete the backup data
1. Tap Data Backup to enter the Data Backup screen.
2. Tap the icon and tap Confirm to delete the backup data.
105
11 Battery Test
The Battery Test application allows the user to perform in-vehicle battery test and out-
vehicle battery test functions when the BT506 battery tester is connected to the MaxiSys
tablet and a battery. The BT506 battery tester enables technicians to view the health
status of the vehicle’s battery and electrical system.
NOTE
The BT506 battery tester needs to be purchased separately.
Figure 11-1 Battery Test Screen
106
11.1 MaxiBAS BT506 Battery Tester
11.1.1 Function Description
Figure 11-2 MaxiBAS BT506 Tester
1. Power Button
2. Status LED
3. Power LED
4. USB Port
5. Battery Clamp Cable
Table 11-1 LED Description
LED
Color
Description
Status LED
Flashing Green
The tester is communicating via USB
cable.
Flashing Blue
The tester is communicating via Bluetooth.
Flashing Red
Battery clamps are connected to the wrong
battery terminals.
Power LED
Solid Green
The tester is powered on and the battery is
sufficiently charged.
Flashing Green
The tester is charging. (Turns solid green
when battery is fully charged.)
107
LED
Color
Description
Solid Red
The device is in boot mode.
Flashing Red
The battery level is low. Please charge.
11.1.2 Power Sources
The MaxiBAS BT506 tester can receive power from the following sources:
⚫ Internal Battery Pack
⚫ AC/DC Power Supply
IMPORTANT
Do not charge the tester when the temperature is below 0 °C (32 °F) or above 45 °C
(113 °F).
11.1.2.1 Internal Battery Pack
The MaxiBAS BT506 battery tester can be powered with the internal rechargeable battery.
11.1.2.2 AC/DC Power Supply — Using Power Adapter
The MaxiBAS BT506 battery tester can be powered from an electrical outlet using the
AC/DC power adapter. The AC/DC power supply also charges the internal battery pack.
11.1.3 Technical Specifications
Table 11-2 Technical specifications
Item
Description
Connectivity
⚫ USB 2.0, Type C
⚫ Bluetooth 4.2
Input Voltage
5 V DC
Working Current
< 150 mA at 12 V DC
Internal Battery
3.7 V/800 mAh Lithium-ion Polymer battery
CCA Range
100 to 2000 A
Voltage Range
1.5 to 16 V
Working Temp.
－10 °C to 50 °C (14 °F to 122 °F)
Storage Temp.
－20 °C to 60 °C (－4 °F to 140 °F)
108
Item
Description
Dimension (L x W x H)
107 mm (4.21”) x 75 mm (2.95”) x 26 mm (1.02”) (clamp
cable not included)
Weight
320 g (0.7 lbs.)
11.2 Test Preparation
11.2.1 Inspect the Battery
Before starting a test, inspect the battery for:
⚫ Cracking, buckling or leaking. If you see any of these defects, replace the battery.
⚫ Corroded, loosen or damaged cables and connections. Repair or replace as needed.
⚫ Corrosion on the battery terminals, and dirt or acid on the case top. Clean the case
and terminals using a wire brush and a mixture of water and baking soda.
11.2.2 Connect the Battery Tester
➢ To pair with the MaxiSys tablet
1. Turn on both the MaxiSys tablet and the BT506 battery tester. Ensure that the
units are sufficiently charged before you begin.
2. Enable Bluetooth on the tablet by tapping VCI Manager > BAS BT. Tap Scan
at the top-right corner. The device will start to search for available pairing units.
3. Depending on the type of battery tester, the device name may display as “Maxi”
suffixed with a serial number. Select the appropriate device for pairing.
4. When paired successfully, the connection status will read “Connected.”
Figure 11-3 Battery Tester Connection Example 1
109
➢ To connect to a battery
1. Connect the red clamp to the positive (+) terminal of the battery.
2. Connect the black clamp to the negative (−) terminal of the battery.
Figure 11-4 Battery Tester Connection Example 2
11.3 In-vehicle Test
The In-vehicle Test is used for testing batteries that are installed in a vehicle. An in-vehicle
test includes the Battery Test, Starter Test, and Generator Test. These tests help
determine the health of the battery, the starter, and the generator.
IMPORTANT
A disclaimer will appear when first accessing any function on the Home screen. Please
read the end-user agreement and tap Accept to continue. If you tap Decline, you will not
be able to use the features properly.
Prior to testing any battery, ensure that the battery tester is paired with the tablet via
Bluetooth and connected properly to a battery.
➢ To start the in-vehicle test
1. Tap the Battery Test application button on the MaxiSys Job Menu. Select In-
vehicle Test.
2. Confirm the vehicle information on the left side of the screen. Make sure the
VIN is entered.
3. Confirm your battery information, including voltage, type, standard, and capacity.
Tap Next to continue in-vehicle test functions.
110
Figure 11-5 Battery Information Screen
NOTE
In the Settings application, the Battery Test option allows you to change the requirement
for entering the VIN information. If the setting is enabled, supplying the VIN is no longer
mandatory.
Refer to the table below for a list of buttons that may appear when accessing the functions:
Table 11-3 Top Toolbar Buttons
Button
Name
Description
Battery
Connection
The value on the icon indicates the real-time
voltage of the tested battery. In the battery test, the
button will turn green if the battery is good;
otherwise, it will turn red.
Exit
Returns to the Job Menu.
Back
Returns to the previous screen.
Next
Tap to proceed.
11.3.1 Battery Test
1. Follow the on-screen instructions. Check the boxes once all required tasks are
completed, and tap Start Testing.
111
Figure 11-6 Battery Screen
2. Wait until the test is completed. The test results will be displayed on the tool.
Figure 11-7 Battery Test Results Screen
Table 11-4 Test Results
Result
Description
Good Battery
Battery is good.
Good & Recharge
Battery is good but insufficiently charged. Recharge the battery.
Charge & Retest
Battery requires charge to determine its condition.
Bad Cell
Replace the battery.
Replace Battery
Replace the battery.
112
NOTE
Please always complete the battery test before you proceed to the starter and generator
tests.
11.3.2 Starter Test
Follow the on-screen instructions to complete the test. Start the engine and let it idle. The
test results will appear as follows:
Figure 11-8 Starter Test Result Screen
Table 11-5 Starter Test Results
Result
Description
Cranking Normal
The starter is good.
Current Too Low
Low momentary discharge capacity.
Voltage Too Low
Low battery storage capacity.
Not Started
The starter is not detected for starting.
113
11.3.3 Generator Test
Follow the on-screen instructions to complete the test. The test results will appear as
follows:
Figure 11-9 Generator Test Results Screen
Table 11-6 Generator Test Results
Result
Description
Charging Normal
The generator is functioning normally.
Output Too Low
⚫ The belt linking the starter and the generator is loose.
⚫ The cable linking the starter and battery is loose or
corroded.
Output Too High
⚫ The generator is not properly connected to the ground.
⚫ The voltage adjuster is broken and needs replacement.
Ripple Too Large
The commutation diode is broken.
No Output
⚫ The cable is loose.
⚫ Some vehicles with power management systems do not
provide path for charging due to the sufficient load capacity
of the battery.
⚫ The generator or the voltage adjuster is broken and needs
replacement.
114
11.4 Out-vehicle Test
Out-vehicle Test is used to test the condition of batteries that are not connected to a
vehicle. This function aims to check the health status of the battery.
11.4.1 Test Procedure
➢ To start the out-vehicle test
1. Connect the tester clamps to the battery terminals.
2. Tap Battery Test on the MaxiSys Job Menu. Select Out-vehicle Test.
3. Select the appropriate battery type, rating standard, and CCA value. Tap Start
Testing to start the test.
Figure 11-10 Out-vehicle Test Screen
4. The test results will display in a few seconds.
Figure 11-11 Out-vehicle Test Results Screen
115
11.4.2 Test Results
Table 11-7 Out-Vehicle Test Results
Result
Description
Good Battery
Battery meets required standards.
Good & Recharge
Battery is good, but low on charge. Fully charge the
battery. Check for causes of low charge.
Charge & Retest
Battery requires charge to determine its condition.
Replace Battery
Battery fails to meet industry-accepted standards.
Bad Cell
Battery fails to meet industry-accepted standards.
116
12 Settings
Access the Settings menu to adjust default settings and view information about the
MaxiSys system. The following options are available for the MaxiSys system settings:
⚫ Unit
⚫ Language
⚫ Printing Settings
⚫ Report Settings
⚫ Push Notifications
⚫ Auto Update
⚫ ADAS Settings
⚫ OBFCM Upload
⚫ Vehicle List
⚫ App Sorting
⚫ Battery Test
⚫ Country/Region Code
⚫ Laws and Regulations
⚫ System Settings
⚫ About
12.1 Unit
This option allows you to change the measurement unit for the diagnostic system.
➢ To adjust the unit setting
1. Tap the Settings application button on the MaxiSys Job Menu.
2. Tap the Unit option on the left column.
3. Select the appropriate measurement unit. A check mark will display to the right
of the selected unit.
4. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for system setup.
117
12.2 Language
This option allows you to adjust the display language for the MaxiSys system.
➢ To adjust the language setting
1. Tap the Settings application button on the MaxiSys Job Menu.
2. Tap the Language option on the left column.
3. Select the appropriate language. A check mark will display to the right of the
selected language.
4. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for system setup.
12.3 Printing Settings
This option allows you to print from the tablet to a network printer via a computer.
➢ To setup the printer connection
1. Tap the Settings application button on the MaxiSys Job Menu.
2. Tap the Printing Settings option on the left column.
3. Tap Print via PC-link or Print via Wi-Fi to activate the printing function, which
enables the device to send files to the printer through the PC via Wi-Fi or
Ethernet connection.
4. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for system setup.
12.3.1 Printing Operations
➢ To install the MaxiSys Printer driver
1. Download Maxi PC Suite from www.autel.com > Support > Downloads > Autel
Update Tools, and install it to a Windows-based PC.
2. Double click on Setup.exe.
3. Select the installation language and the wizard will load.
4. Follow the instructions on the screen and Click on Next to continue.
5. Click Install and the printer driver program will be installed onto the computer.
6. Click Finish to complete the installation.
118
NOTE
The MaxiSys printer runs automatically after the installation. The PC, printer and the
tablet must be connected to the same network.
This section describes how to receive file from the MaxiSys tablet and perform printing
through the PC.
NOTE
1. Make sure the tablet is connected to the same network with your computer, either
via Wi-Fi or LAN, before printing.
2. Make sure the computer installed with the Printing Services program is connected
to a printer.
➢ To perform printing through the computer
1. Ensure the tablet is connected to the computer network, either via Wi-Fi or LAN,
before printing.
2. Run the PC Link program on the computer.
3. Select the MaxiSys Printer tab.
4. Tap the Print button in the tablet top toolbar. A document will be sent to the
computer.
⚫ If the Auto Print option in the MaxiSys Printer is selected, the MaxiSys
Printer will print the received document automatically.
⚫ If the Auto Print option is not selected, click Open PDF File button to view
files. Select the file(s) to print and click Print.
NOTE
To confirm that the printer is functioning normally, you can click Test Print in the PC Link
program to test.
12.4 Report Settings
The options, such as Scan Report, Report Upload to Cloud, Insurance Information, and
OBD Ready Status, are available in the Report Settings function. Toggle the ON/OFF
button to enable/disable the required function. If the button displays blue, it indicates the
selected function is enabled. If the button displays gray, it indicates the selected function
is disabled.
➢ To enable the Report Upload to Cloud function
1. Tap the Settings application button on the MaxiSys Job Menu.
2. Tap the Report Settings option on the left column.
119
3. Locate the Report upload to Cloud function, and then toggle the button to ON.
Select Manual or Automatic based on the actual situation.
4. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for system setup.
The OBD Ready Status is disabled by default. The OBD ready status will be automatically
read in the Auto Scan function once the OBD Ready Status button is enabled.
12.5 Push Notification
This option allows you to manage notifications. The Notification Preferences is turned on
by default and cannot be turned off by users so that certain system notifications such as
system security warnings won’t be blocked. Internet access is required for receiving on-
line messages.
➢ To manage other notifications
1. Tap the Settings application button on the MaxiSys Job Menu.
2. Tap the Push Notifications option on the left column.
3. Tap the button on the right to open a drop-down list.
4. There are four options: Enable all notifications, Limit to 3 notifications or less
per week, Limit to 1 notification per week, and Disable all notifications. Select
whichever you want.
5. Tap Home on the top-left corner to return to the MaxiSys Job Menu. Or select
another settings option for the system setup.
NOTE
1. Notifications will display on the screen. Slide the screen from top to check the
received messages. If the message list covers more than one screen, slide the list
up or down to view them.
2. Tapping a specific message launches the corresponding application. For example,
if you tap on an Update notification, the Update application will be launched.
12.6 Auto Update
The Auto Update allows the tool to automatically update the OS, the MaxiSys system,
and the vehicle coverage software. Each can be configured to update automatically at a
specified time. Tap the ON/OFF button to enable/disable the desired automatic update
time.
120
➢ To set auto system or vehicle update
1. Tap the Settings application button on the MaxiSys Job Menu.
2. Tap the Auto Update option on the left column. The three auto update items
will display on the right of the screen.
3. Select the update type to schedule. Toggle the button to ON.
4. Tap on the time to set the time of the day for updating. If the update time is set
and the device is connected to the Internet, the selected software will be
automatically updated at the configured time.
12.7 ADAS Settings
➢ To activate the MaxiSys ADAS calibration
1. Confirm the registered MaxiSys tablet has available updates.
2. Tap the Settings application button on the MaxiSys Job Menu.
3. Tap the ADAS Settings option on the left column.
4. Scan the QR code on the ADAS frame to bind, or manually input frame serial
number when QR code is not available.
5. Enter the validation code from the ADAS Calibration Card.
6. The system will be reset and the Job Menu will display once the registration has
been completed.
12.8 OBFCM Upload
This option allows you to upload the carbon dioxide emissions-related data (OBFCM data)
of passenger vehicles and light commercial vehicles to the monitoring background of the
European country.
Toggle the button to ON to enable this function, and then select the corresponding
country and fill in the OBFCM monitoring server address. When the setting is completed,
select the EOBD software in the Diagnostics application. After reading the OBFCM data
in Vehicle information, the data can be sent to the monitoring server in the corresponding
country.
NOTE
Do not enable this function in non-European countries or when the OBFCM monitoring
data is not needed to submit.
121
12.9 Vehicle List
This option allows you to sort the vehicles either by alphabetical order or by frequency of
use.
➢ To adjust the vehicle list setting
1. Tap the Settings application button on the MaxiSys Job Menu.
2. Tap the Vehicle List option on the left column.
3. Select the required sort type. A check mark will display to the right of the
selected item.
4. Tap the Home button in the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for system setup.
12.10 App Sorting
This option allows you to list the applications by want you need on each screen. Drag the
apps up and down to keep frequently-used applications on the first or second screen of
the MaxiSys Job Menu.
12.11 Battery Test
This function allows you to change the requirement for entering the VIN information. If
the setting is enabled, supplying the VIN is no longer mandatory.
12.12 Country/Region Code
This function provides Wi-Fi channel options for different country regions to ensure
reliable and stable Wi-Fi communication. Please connect the tablet with VCI2 before
making adjustment.
➢ To adjust the country code setting
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Country/Region Code option on the left column.
3. Select the appropriate country/region. A confirmation message will display.
4. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for the system setup.
NOTE
If the tablet cannot find the VCI2 via Wi-Fi connection after setting the country code,
please connect the VCI2 with the tablet via USB cable or Bluetooth connection to retry.
122
12.13 Laws and Regulations
This function provides the law and regulation information, including the end-user license
agreement, disclaimer for products, and privacy policy. Please read these laws and
regulations carefully before using this product.
12.14 System Settings
This function provides you with direct access to the Android system settings interface,
where you can adjust various system settings for the Android system platform, including
wireless and networks settings, various device settings such as sound and display, as
well as system security settings, and checking related information about the Android
system. Refer to Android documentation for additional information.
12.15 About
The About function provides information of the MaxiSys diagnostic device including the
product name, version, hardware, and serial number.
➢ To check the MaxiSys product information in About
1. Tap the Settings application button on the MaxiSys Job Menu.
2. Tap the About option on the left column. The product information screen
displays on the right.
3. Tap the Home button on the top-left corner to return to the MaxiSys Job Menu,
or select another settings option for system setup.
123
13 Update
The Update application on the tablet downloads the latest version of the software. The
updates improve the MaxiSys applications’ capabilities, typically by adding new tests,
new model coverage or by adding new or enhanced applications.
The tablet automatically searches for available updates for all of the MaxiSys software
when it is connected to the Internet. Any updates that are found can be downloaded and
installed on the device.
NOTE
Ensure the tablet is registered before utilizing the Update application. See Autel User
Center for a comprehensive registration guide.
➢ To update the software
1. Power up the tablet, and ensure that it is connected to a power source and has
a steady Internet connection.
2. Tap the Update application button on the MaxiSys Job Menu. The Update
application screen displays.
3. On the Update screen, tap the Get button to update the specific item(s) or tap
the Update All button to update all available items.
4. Tap More to view the details of all the available updates. You can also tap the
Get or Update All button for update.
5. During the update, tap the icon to suspend the updating process. Tap the
icon to resume the update and the process will continue from the pause point.
6. When the updating process is completed, the software will be installed
automatically. The new version will replace the older version.
NOTE
For the account management, proceed to the Member Center tab.
124
14 VCI Manager
The VCI Manager is an application for connecting the MaxiSys tablet with VCI2. This
application allows you to pair the tablet with the VCI2 and to check the communication
status. You can either build the connection via Bluetooth or Wi-Fi, of which the latter is
more stable and faster in speed for module operation.
Figure 14-1 VCI Manager Screen
1. Connection Mode: five connection modes are available. The connection status
displays adjacent to each mode.
⚫ Wi-Fi Connection — when connected to a wireless device, the connection state
displays as “Connected.” Otherwise, it displays as “Disconnected.”
⚫ VCI Bluetooth Pairing — when the VCI2 is paired to the tablet via Bluetooth, the
connection status displays as “Connected.” Otherwise, it displays as
“Disconnected.”
⚫ BAS Bluetooth Pairing— when paired to a battery tester via Bluetooth, the
connection status displays as “Connected.” Otherwise, it displays as
“Disconnected.”
⚫ VCI Update — connects the VCI2 to the diagnostic tablet, and then updates the
VCI2 firmware through the tablet.
⚫ BAS Update — connects the battery tester to the diagnostic tablet, and then
updates the battery tester’s firmware through the tablet.
2. Settings: this section allows you to manage wireless pairing or set up network
connection. Toggle the ON/OFF button to ON. The available devices for pairing will
display. Tap the needed one to start pairing.
125
14.1 Wi-Fi Connection
Wi-Fi Connection is an advanced function for quick linkage with VCI2. Since Wi-Fi
connection supports 5G, the MaxiSys tablet and VCI2 share a faster and more stable
connection when using this communication method.
➢ To connect the VCI2 to the tablet via Wi-Fi
1. Power on the tablet.
2. Connect the 26-pin end of the main cable to the VCI2's vehicle data connector.
3. Connect the 16-pin end of the main cable to the vehicle data link connector
(DLC).
4. Tap the VCI Manager application button on the MaxiSys Job Menu of the tablet.
5. Tap the Wi-Fi option on the left column.
6. Toggle the ON/OFF button to ON. Tap Scan at the top-right corner. The device
will start to search for available units.
7. Depending on the VCI2 type you use, the device name may display as “Maxi”
suffixed with a serial number. Select the appropriate device for connection.
8. When the connection is established, the connection status displays as
“Connected”.
9. The VCI2 button on the system navigation bar at the bottom of the screen
displays a green Wi-Fi icon, indicating the tablet is connected to the VCI2.
10. Tap the connected device again to disconnect the device.
NOTE
To ensure a quick connection, please connect in a steady network environment.
14.2 VCI Bluetooth Pairing
Bluetooth Paring is the basic way for wireless connection. The VCI2 needs to be either
connected to a vehicle or to an available power source, so that it is powered up during
the synchronization procedure. Make sure the tablet has a charged battery or is
connected to an AC/DC power supply.
➢ To pair the VCI2 with the tablet
1. Power on the tablet.
2. Connect the 26-pin end of the main cable to the VCI2's vehicle data connector.
3. Connect the 16-pin end of the main cable to the vehicle data link connector
(DLC).
4. Tap the VCI Manager application button on the MaxiSys Job Menu of the tablet.
126
5. Tap the VCI BT option on the left column.
6. Toggle the ON/OFF button to ON. Tap Scan at the top-right corner. The device
will start to search for available pairing units.
7. Depending on the VCI2 type you use, the device name may display as “Maxi”
suffixed with a serial number. Select the appropriate device for pairing.
8. When paired successfully, the connection status displays as “Connected.”
9. Wait a few seconds, and the VCI2 button on the system navigation bar at the
bottom of the screen will display a green BT icon, indicating the tablet is
connected to the VCI2.
10. Tap the connected device again to disconnect the device.
NOTE
A VCI2 device can be paired to only one tablet at a time, and once it's been paired, the
device will not be discoverable for any other unit.
14.3 BAS Bluetooth Pairing
The BT506 battery tester device can be connected with the tablet via Bluetooth. Ensure
that the BT506 battery tester is sufficiently charged or is connected to the external power
supply before use.
➢ To pair the Battery Tester with the tablet
1. Power on the tablet and the battery tester.
2. Tap the VCI Manager application button on the MaxiSys Job Menu of the tablet.
3. Tap the BAS BT option on the left column.
4. Toggle the ON/OFF button to ON. Tap Scan at the top-right corner of the screen.
The device will start to search for available units to pair with.
5. Depending on the type of battery tester, the device name may appear as "Maxi"
suffixed with the battery test’s serial number. Select the appropriate device for
pairing.
6. When paired successfully, the connection status reads “Connected.”
14.4 VCI Update
VCI Update provides the latest update for the connected VCI2. Before updating the VCI2
firmware, make sure the tablet network is stable, and do not leave the VCI Update page
during upgrade.
127
➢ To update the VCI2
1. Power on the tablet.
2. Connect the VCI2 to the tablet via USB cable.
3. Tap the VCI Manager application button on the MaxiSys Job Menu of the tablet.
4. Tap the VCI Update option on the left column.
5. If the installed version is not the latest one, the current version and the latest
version will display on the screen after a few seconds. Tap Update Now to
update the VCI2 if available.
14.5 BAS Update
Before updating the battery tester firmware, please make sure the network connection is
stable.
➢ To update the battery tester firmware
1. Power on the tablet and the battery tester.
2. Connect the battery tester to the tablet via Bluetooth or USB cable.
3. Tap the VCI Manager application button on the MaxiSys Job Menu of the tablet.
4. Tap the BAS Update option on the left column.
5. If the installed version is not the latest one, the current version and the latest
version will display on the screen after a few seconds. Tap Update Now to
update the BAS firmware if available.
NOTE
Do not leave the BAS Update page during upgrade.
128
15 Hand-held Inclinometer
By connecting the hand-held inclinometer to MaxiSys tablet and opening the Hand-held
inclinometer application, you can accurately measure the Mercedes-Benz vehicles’ ride
height, which is a data basis for adjusting the values of wheel camber, caster, and toe
during the wheel alignment procedure.
➢ To measure the ride height of a Mercedes-Benz vehicle
1. Connect the hand-held inclinometer to the USB port on the MaxiSys tablet using
the supplied USB cable.
Figure 15-1 Connecting MaxiSys Tablet and Hand-held Inclinometer
2. Tap the Hand-held Inclinometer application button on the MaxiSys Job Menu
to open the vehicle series selection screen.
Figure 15-2 Vehicle Series Selection Screen
129
3. Follow the on-screen instructions to measure the ride height. The measured
results will be automatically uploaded to the tablet and displayed in the
corresponding input box.
Figure 15-3 Ride Height Measurement Result Screen
NOTE
Tap the button on the upper-right corner of the screen to open the drop-down menu
options: Calibrate, Update, Help. A quick reference guide on how to use the Autel hand-
held inclinometer will display after tapping the Help option.
130
16 Support
This application launches the Support platform which synchronizes Autel’s online service
base station with the MaxiSys tablet. Connected to Autel’s service channel and online
communities, the Support application provides the quickest way for problem solutions,
allowing you to send help requests to obtain direct service and support.
16.1 Support Screen Layout
The Support application interface is navigated by the Home button on the top toolbar.
The main section of the Support screen is divided into two sections. The narrow column
on the left is the main menu; you can select one subject from the main menu to display
the corresponding function screen on the right.
Figure 16-1 Support Application Screen
16.2 My Account
The My Account screen displays the comprehensive information of the user and the
product, which is synchronized with the online registered account.
Personal Information
The User Information and Device Information are both included under the Personal
Information section.
131
⚫ User Information — displays detailed information of your registered online Autel
account, such as your Autel ID, name, address, and other contact information.
⚫ Device Information — displays the registered product information, including the
product serial number, registration time, expired time, and warranty period.
16.3 Training
The Training section provides quick links to Autel’s online video accounts. Select a video
channel by language to see all available Autel online tutorial videos on such topics as
product usage techniques and vehicle diagnostics practices.
16.4 Data Logging
The Data Logging section keeps records of all Feedback (submitted), No feedback (not
submitted but saved) or History (up to the latest 20 test records) data loggings on the
diagnostic system. The support personnel will receive and process the submitted reports
through the Support platform. The solution will be sent back as soon as possible. You
may continue to correspond with the Support platform until the issue is resolved.
➢ To make a reply in a Data Logging session
1. Tap on the Feedback tag to view the list of submitted data loggings.
2. Select a specific item to view the latest update of the processing progress.
3. Tap on the input field on the bottom of the screen and enter your reply.
Additionally, you can add the attachment if needed.
4. Tap Send to deliver your message to Autel Support.
16.5 FAQ
The FAQ section provides comprehensive references for all questions frequently asked
and answered about the use of Autel’s online member account and shopping and
payment procedures.
⚫ Account — displays questions and answers about the use of Autel's online user
account.
⚫ Shopping — displays questions and answers about online product purchase
methods or procedures.
⚫ Payment — displays questions and answers about online product payment methods
or procedures.
132
17 MaxiViewer
The MaxiViewer application allows you to search the functions supported by our tools
and the version information. There are two ways for searching, either by searching the
tool and the vehicle or searching the functions.
➢ To search by the vehicle
1. Tap the MaxiViewer application button on the MaxiSys Job Menu. The
MaxiViewer application screen displays.
2. Select a product model from the first dropdown list on the top-left corner.
3. Select the vehicle brand, model, and year from the second drop-down list.
Figure 17-1 MaxiViewer Screen 1
4. All the functions supported by the selected product model for the selected
vehicle display as several columns.
133
Figure 17-2 MaxiViewer Screen 2
➢ To search by the functions
1. Tap the MaxiViewer application button on the MaxiSys Job Menu. The
MaxiViewer application screen displays.
2. Select a product model from the first dropdown list on the top-left corner.
3. Tap the search icon in the top-right corner and enter the function you want to
search in the search box. The screen will display all vehicles that support this
function, along with information such as the vehicles' year, system, function,
sub-function, and version.
Figure 17-3 MaxiViewer Screen 3
NOTE
Fuzzy search is supported. Type in some part of the function-related keywords to find all
the available information.
134
18 MaxiVideo
The MaxiVideo application configures the MaxiSys tablet to operate as a digital video
scope by simply connecting the tablet to a MaxiVideo Digital Inspection Camera. This
function allows you to examine difficult-to-reach areas normally hidden from sight, with
the ability to record digital still images and videos, which offers you an economical
solution to inspect machinery, facilities, and infrastructure in a safe and quick way.
NOTE
1. The MaxiVideo Digital Inspection Camera and its fittings are additional accessories,
and need to be purchased separately. Both sizes (8.5 mm and 5.5 mm) of the imager
head are optional and available for purchase.
2. This function is compatible with the MaxiVideo Digital Inspection Camera in models
MV105S, MV108S, MV105, and MV108.
3. Connect the tablet with MaxiVideo Digital Inspection Camera using the USB cable.
For detailed operation instructions, please refer to the Quick Reference Guide for
the MaxiVideo Digital Inspection Camera.
135
19 Quick Link
The Quick Link application provides you with convenient access to Autel’s official website
and many other well-known sites in the automotive service industry to provide technical
help, knowledge bases, forums, and training and expertise consultations.
Figure 19-1 Quick Link Screen
➢ To open a quick link
1. Tap the Quick Link application button on the MaxiSys Job Menu. The Quick
Link application screen displays.
2. Select a website thumbnail from the main section. The Chrome browser will
launch and the selected website will open.
➢ To manage the quick links
1. Tap the Quick Link application button on the MaxiSys Job Menu. The Quick
Link application screen displays.
2. Tap the icon on the upper-right corner to add websites. Tap the icon to
delete websites.
136
20 Remote Desktop
The Remote Desktop application launches the TeamViewer Quick Support program,
which is a simple, fast, and secure remote-control interface. You can use the application
to receive ad-hoc remote support from Autel's support center, colleagues, or friends, by
allowing them to control your MaxiSys tablet on their PC via the TeamViewer software.
If you think of a TeamViewer connection as a phone call, the TeamViewer ID would be
the phone number under which all TeamViewer Clients can be reached separately.
Computers and mobile devices that run TeamViewer are identified by a globally unique
ID. The first time the Remote Desktop application is started, this ID is generated
automatically based on the hardware characteristics and will not change.
Make sure the tablet is connected to the Internet before launching the Remote Desktop
application, so that the tablet is able to receive remote support from a third party.
Figure 20-1 Remote Desktop Screen
➢ To receive remote support from a partner
1. Power on the tablet.
2. Tap the Remote Desktop application button on the MaxiSys Job Menu. The
TeamViewer interface displays and the device ID is generated and shown.
3. Your partner must install the Remote Control software to his/her computer by
downloading the TeamViewer full version program online
(http://www.teamviewer.com), and then launch the software.
137
4. Provide your ID to the partner, and wait for him/her to send you a remote-control
request.
5. A message will appear asking for your confirmation to allow remote-control on
your device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.
138
21 User Feedback
The User Feedback application allows you to submit questions related to this product.
➢ To send user feedback
1. Tap the User Feedback application button on the MaxiSys Job Menu. The
device information is automatically synchronized.
Figure 21-1 User Feedback Screen
2. Set Telephone/Email, Feedback type, Theme, and Problem description.
You can also attach voice recordings, photos, screenshots, images or PDF files.
To resolve your issue more efficiently, we recommend you to complete the
information with as many details as possible.
3. Tap Submit to send the completed information to Autel's online service center.
The submitted feedback will be carefully read and handled by our service
personnel.
139
22 Autel User Center
Software updates are available for free for the first year from the date of purchase. The
Autel User Center application allows you to register your tool to download the latest
released software, thereby enhancing the functionality of the MaxiSys application by
adding new vehicle models or enhanced applications to the database.
There are two ways for product registration:
A. Via the MaxiSys tablet
➢ To log in with your account and register your Autel tool
1. Tap the Autel User Center application button on the MaxiSys Job Menu. The
following screen displays.
Figure 22-1 Autel User Center Screen
2. If you already have an Autel ID, you can log in with your Autel ID and password,
or tap Log In with Verification Code to log in with your phone number and
verification code. If you don't have an Autel ID yet, tap Register to create an
Autel ID.
3. Once your account is successfully registered, you will enter the main menu of
the Autel User Center.
4. Select Device Management on the main menu.
140
5. Tap the Link Device button on the upper-right corner of the Device
Management screen. The serial number and password of the device will
automatically appear on the Link Device screen.
6. Tap the Link button to complete the product registration.
B. Via the Autel website
➢ To register your Autel tool
1. Visit the website: pro.autel.com.
2. If you have an Autel account, sign in with your account ID and password and
skip to step 7.
3. If you are a new member to Autel, click the Register button to create your Autel
ID.
4. Enter the required personal information in the input fields.
5. Enter your email address, and then click Request. You will receive an email
from Autel with your verification code. Open the email and copy the code into
the proper input box.
6. Set a password for your account and enter the password again to confirm. Read
the Autel User Service Agreement and Autel Privacy Policy, and then check
the box to accept the terms. After all the information is entered, click Register.
A Product Registration screen will appear.
7. Your product serial number and password are required to complete your
registration. To find your serial number and password on the tool: go to Settings
＞About.
8. Enter your tool’s serial number and password on the Product Registration
screen. Enter the CAPTCHA code and click Submit to complete your
registration procedure.
141
23 Maintenance and Service
To ensure that the tablet and the combined VCI unit perform at their optimum level, we
advise that the product maintenance instructions covered in this section are strictly
followed.
23.1 Maintenance Instructions
The following includes how to maintain your devices, together with precautions to take.
⚫ Use a soft cloth and alcohol or a mild window cleaner to clean the touchscreen of
the tablet.
⚫ Do not use any abrasive cleansers, detergent, or automotive chemicals to the tablet.
⚫ Keep the devices in dry conditions and within the specified operating temperatures.
⚫ Dry your hands before using the tablet. The touch screen of the tablet may not work
if the touch screen is moist or if you tap the touch screen with wet hands.
⚫ Do not store the devices in humid, dusty, or dirty areas.
⚫ Check the housing, wiring, and connectors for dirt and damage before and after each
use.
⚫ Do not attempt to disassemble your tablet or the VCI unit.
⚫ Do not drop or cause severe impact to the devices.
⚫ Use only authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery chargers and accessories will void the
limited product warranty.
⚫ Ensure that the battery charger does not come in contact with conductive objects.
⚫ Do not use the tablet beside microwave ovens, cordless phones, and some medical
or scientific instruments to prevent signal interference.
142
23.2 Troubleshooting Checklist
A. When the tablet does not work properly:
⚫ Make sure the tablet has been registered online.
⚫ Make sure the system software and diagnostic application software are properly
updated.
⚫ Make sure the tablet is connected to the Internet.
⚫ Check all cables, connections, and indicators to see if the signal is being
received.
B. When battery life is shorter than usual:
⚫ This may happen when you are in an area with low signal strength. Turn off your
device if is not in use.
C. When you cannot turn on the tablet:
⚫ Make sure the tablet is connected to a power source or the battery is charged.
D. When you are unable to charge the tablet:
⚫ Your charger may be out of order. Contact your nearest dealer.
⚫ You may be attempting to use the device in an overly hot/cold temperature.
Charge the device in a cooler or warmer area.
⚫ Your device may not have been connected to the charger properly. Check the
connector.
NOTE
If the problems persist, please contact Autel's technical support personnel or your local
selling agent.
23.3 About Battery Usage
Your tablet is powered by a built-in lithium-ion polymer battery, which enables you to
recharge your battery when there is electricity left.
DANGER
The built-in Lithium-ion Polymer battery is factory replaceable only; incorrect replacement
or tampering with the battery pack may cause an explosion.
143
⚫ Do not use a damaged battery charger.
⚫ Do not disassemble, open, crush, bend, deform, puncture, or shred the battery.
⚫ Do not modify, remanufacture, or attempt to insert foreign objects into the battery, or
expose the battery to fire, explosion, or other hazards.
⚫ Only use the specified charger and USB cables. Use of non-Autel-authorized chargers
or USB cables may lead to device malfunction or failure.
⚫ Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,
or other hazards.
⚫ Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, and
you suspect damage, take the tablet to a service center for inspection.
⚫ Try to keep closer to your wireless router to reduce battery usage.
⚫ The time needed to recharge the battery varies depending on the remaining battery
capacity.
⚫ Battery life inevitably shortens over time.
⚫ Unplug the charger once the tablet is fully charged since overcharging may shorten
battery life.
⚫ Keep the battery in temperate environments. Do not place it inside a car when it is too
hot or too cold, which may reduce the capacity and life of the battery.
23.4 Service Procedures
This section provides information on technical support, repair service, and application for
replacement or optional parts.
23.4.1 Technical Support
If you have any question or problem on the operation of the product, please contact us.
Autel China Headquarters
⚫ Phone: +86 (0755) 8614-7779 (Monday-Friday, 9AM-6PM Beijing Time)
⚫ Email: [email protected]
⚫ Address: Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan
Community, Xili Sub-district, Nanshan District, Shenzhen City, China
⚫ Web: www.autel.com
144
Autel North America
⚫ Phone: 1-855-288-3587 (Monday-Friday, 9AM-6PM Eastern Time)
⚫ Email: [email protected]
⚫ Address: 36 Harbor Park Drive, Port Washington, New York, USA 11050
⚫ Web: www.autel.com/us
Autel Europe
⚫ Phone: +49(0)89 540299608 (Monday-Friday, 9AM-6PM Berlin Time)
⚫ Email: [email protected]
⚫ Address: Landsberger Str. 408, 81241 München, Germany
⚫ Web: www.autel.eu
Autel APAC
Japan:
⚫ Phone: +81-045-548-6282
⚫ Email: [email protected]
⚫ Address: 6th Floor, Ari-nadoribiru 3-7-7, Shinyokohama, Kohoku-ku, Yokohama-
shi, Kanagawa-ken, 222-0033 Japan
⚫ Web: www.autel.com/jp
Australia:
⚫ Email: [email protected]
⚫ Address: Unit 5, 25 Veronica Street, Capalaba
Autel IMEA
⚫ Phone: +971 585 002709 (in UAE)
⚫ Email: [email protected]
⚫ Address: 906-17, Preatoni Tower (Cluster L), Jumeirah Lakes Tower, DMCC, Dubai,
UAE
⚫ Web: www.autel.com
Autel Latin America
Mexico:
⚫ Phone: +52 33 1001 7880 (Spanish in Mexico)
⚫ Email: [email protected]
145
⚫ Address: Avenida Americas 1905, 6B, Colonia Aldrete, Guadalajara, Jalisco,
Mexico
Brazil:
⚫ Email: [email protected]
⚫ Address: Avenida José de Souza Campos n° 900, sala 32 Nova Campinas
Campinas – SP, Brazil
⚫ Web: www.autel.com/br
23.4.2 Repair Service
If it becomes necessary to return your device for repair, please download the repair
service form from www.autel.com, and fill in the form. The following information must be
included:
⚫ Contact name
⚫ Return address
⚫ Telephone number
⚫ Product name
⚫ Complete description of the problem
⚫ Proof-of-purchase for warranty repairs
⚫ Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or with
approved credit terms.
Send the device to your local agent, or to the address below:
Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan Community,
Xili Sub-district, Nanshan District, Shenzhen City, China
146
23.4.3 Other Services
You can purchase the optional accessories directly from Autel's authorized tool suppliers,
and/or your local distributor or agent.
Your purchase order should include the following information:
⚫ Contact information
⚫ Product or part name
⚫ Item description
⚫ Purchase quantity
147
24 Compliance Information
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
⚫ Reorient or relocate the receiving antenna.
⚫ Increase the separation between the equipment and receiver.
⚫ Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
⚫ Consult the dealer or an experienced radio/TV technician for help.
WARNING
Changes or modifications not expressly approved by the party responsible for
compliance would void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
RF Exposure Information
FCC RF Exposure requirements: The highest SAR value reported under this standard
during product certification for use next to the head with the minimum separation distance
of 5mm. This transmitter must not be collocated or operating in conjunction with any other
antenna or transmitter.
148
This product is in compliance with FCC RF Exposure requirements and refers to FCC
website https://apps.fcc.gov/oetcf/eas/reports/GenericSearch.cfm. Search for FCC ID:
WQ8-DV2379.
IC NOTICE TO CANADIAN USERS
This device contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause
undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme
aux CNR d’Innovation, Sciences et Développement économique Canada applicables
aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes:
(1) l'appareil nedoit pas produire de brouillage;
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
Operation of this device is restricted to indoor use only. (5150-5250MHz)
Le fonctionnement de cet appareil est limité à une utilisation en intérieur uniquement.
(5150-5250MHz)
This EUT is in compliance with SAR for general population/uncontrolled exposure limits
in IC RSS-102 and had been tested in accordance with the measurement methods and
procedures specified in IEEE 1528 and IEC 62209. This equipment should be installed
and operated with minimum distance 5 mm between the radiator and your body. This
device and its antenna(s) must not be co-located or operating in conjunction with any
other antenna or transmitter.
Cet EST est conforme au SAR pour la population générale/limites d'exposition non
contrôlées dans IC RSS-102 et a été testé conformément aux méthodes et procédures
de mesure spécifiées dans IEEE 1528 et CEI 62209. Cet équipement doit être installé et
utilisé à une distance minimale de 5 mm entre le radiateur et votre corps. Cet appareil
et ses antennes ne doivent pas être situés ou fonctionner en conjonction avec une autre
antenne ou un autre émetteur.
149
CE Compliance
RED Directive 2014/53/EU.
RoHS Compliance
This device is declared to be in compliance with the European RoHS Directive
2011/65/EU.
150
25 Warranty
12-Month Limited Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail
purchaser of this MaxiSys tablet that should this product or any part thereof during normal
usage and under normal conditions be proven defective in material or workmanship that
results in product failure within twelve (12) months period from the date of purchase, such
defect(s) will be repaired, or replaced (with new or rebuilt parts) with Proof of Purchase,
at the Company's option, without charge for parts or labor directly related to the defect(s).
NOTE
If the warranty period is inconsistent with local laws and regulations, please comply with
the relevant local laws and regulations.
The Company shall not be liable for any incidental or consequential damages arising
from the use, misuse, or mounting of the device. Some states do not allow limitation on
how long an implied warranty lasts, so the above limitations may not apply to you.
This warranty does not apply to:
a) Products subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
b) Products whose mechanical serial number or electronic serial number has been
removed, altered or defaced;
c) Damage from exposure to excessive temperatures or extreme environmental
conditions;
d) Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;
e) Defects in appearance, cosmetic, decorative or structural items such as framing and
non-operative parts;
f) Products damaged from external causes such as fire, dirt, sand, battery leakage,
blown fuse, theft or improper usage of any electrical source.
IMPORTANT
All contents of the product may be deleted during the process of repair. You should create
a back-up copy of any contents of your product before delivering the product for warranty
service.
V1.1 | 2025.07
