Business
Monitor
4000 Series
24B2U4301
Register your product and get support at www.philips.com/welcome
EN
User manual
Table of Contents
1. Important �����������������������������������������1
1.1 Safety precautions and
maintenance ...................................1
1.2 Notational Descriptions ................3
1.3 Disposal of product and packing
material .............................................4
2� Setting up the monitor ����������������5
2.1 Installation .......................................5
2.2 Operating the monitor .................8
2.3 Remove the Base Assembly for
VESA Mounting ........................... 11
3� Image Optimization ������������������� 12
3.1 SmartImage .................................. 12
3.2 SmartContrast .............................. 13
3.3 LightSensor ................................... 14
4� Daisy-chain function ������������������ 15
5� Power Delivery and Smart
Power ��������������������������������������������� 18
6� PowerSensor™ ����������������������������� 19
7� Designs to prevent computer
vision syndrome (CVS) ��������������� 21
8� Adaptive Sync ������������������������������ 22
9. TechnicalSpecications ������������ 23
9.1 Resolution & Preset Modes ...... 26
10� Power Management ������������������ 27
11� Customer care and warranty ��� 28
11.1 Philips’ Flat Panel Displays Pixel
Defect Policy ................................. 28
11.2 Customer Care & Warranty .... 31
12� Troubleshooting & FAQs ����������� 32
12.1 Troubleshooting ....................... 32
12.2 General FAQs ............................. 33
1
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user
manual before you use your monitor.
It contains important information and
notes regarding the operation of your
monitor.
The Philips guarantee applies
provided that the product is handled
for its intended use, by its operating
instructions, and accompanied by the
presentation of the original invoice or
cash receipt that indicates the date of
purchase, dealer’s name and model, and
production number of the product.
1.1 Safety precautions and
maintenance
Warnings
The use of controls, adjustments, or
procedures other than those specied
in this document may result in exposure
to shock, electrical hazards, and/or
mechanical hazards.
Read and follow these instructions when
connecting and using your monitor.
Excessive sound pressure from
earphones and headphones can
cause hearing loss. Adjustment of the
equalizer to maximum capacity increases
the earphones and headphones output
voltage; thereby increasing the sound
pressure level.
Operation
• Please keep the monitor out of
direct sunlight. Lengthy exposure to
this type of environment may result
in discoloration and damage to the
monitor.
• Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
• Do not block the ventilation holes in
the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable or
DC power cord before returning to
normal operation.
• Please use the approved power
cord provided by Philips all the
times. If your power cord is missing,
please contact your local service
center. (Please refer to the Service
contact information located in the
Important information manual.)
• Operate under the specified power
supply. Use of incorrect voltage will
cause malfunction and may cause
fire or electric shock.
• Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables. If damaged, the cables may
cause fire or electric shock.
• Do not subject the monitor to severe
vibration or high-impact conditions
during operation.
• To avoid potential damage, like
the panel peeling from the bezel,
ensure that the monitor does not tilt
downward by more than -5 degrees.
If the -5 degree downward tilt angle
2
maximum is exceeded, the monitor
damage will not be covered under
warranty.
• Do not knock or drop the
monitor during operation and/or
transportation.
• The USB Type-C port could only be
connected to specify equipment
with fire enclosure in compliance
with IEC 62368-1 or IEC 60950-1.
• Excessive usage of the monitor
can cause eye discomfort. It’s
recommended to take shorter breaks
more often at your workstation
than longer breaks and less often.
For example, a 5-10 minute break
after 50-60-minute continuous
screen use is likely to be better than
a 15-minute break every two hours.
Prevent eye strain while using the
screen for a constant period by :
• Looking at something varying
distances after a long period of
focusing on the screen.
• Conscious Blinking while you
work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to the ap-
propriate height and angle.
• Adjust the brightness and con-
trast to an appropriate level.
• Adjust the environment light-
ing similar to that of your screen
brightness. Avoid uorescent
lighting and surfaces that don’t
reect too much light.
• Seeing a doctor if your symptoms
worsen.
Maintenance
• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD
panel. When moving your monitor,
grasp the frame to lift; do not lift
the monitor by placing your hand or
fingers on the LCD panel.
• Oil-based cleaning solutions may
damage the plastic parts and void the
warranty.
• Unplug the monitor if you are not
going to use it for an extensive
period.
• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a dry
cloth when the power is off. However,
never use organic solvents, such as
alcohol or ammonia-based liquids.
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust, rain,
water, or excessive moisture.
• If your monitor gets wet, wipe it with
a dry cloth as soon as possible.
• If a foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect the
power cord. Then, if damaged, send
it to the maintenance center.
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight, or extreme cold.
• To maintain the best performance of
your monitor and use it for a longer
lifetime, please use the monitor
in a location that falls within the
following temperature and humidity
ranges:
• Temperature: 0°C~40°C 32°F~104°F
• Humidity: 20%~80% RH
Important information for Burn-in/Ghost
image
3
• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
Uninterrupted display of still or
static images over an extended
period may cause “burn-in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the
“burn-in”, “after-imaging” or “ghost
imaging” will disappear gradually
over some time after the power has
been switched off.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any
document for repair or integration,
please contact your local service
center. (You can refer to the service
contact information listed in the
important information manual.)
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car
under direct sunlight.
Note
Consult a service technician if the
monitor does not operate normally or
you are not sure what procedure to take
when the operating instructions given in
this manual.
This equipment is not suitable for use in
locations where children are likely to be
present.
1.2 Notational Descriptions
The following subsections describe the
notational conventions used in this
document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions, and/or
warnings.
They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to the hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specic
presentation of the warning is
mandated by the relevant regulatory
mechanism.
4
1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or its
packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed with normal household waste.
You are responsible for the disposal of
this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping o such waste,
contact your local government oce,
the waste disposal organization that
serves your household, or the store at
which you purchased the product.
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle your
product to increase the number of
reusable materials and minimize the
amount to be disposed of.
All redundant packing material has
been omitted. We have done our utmost
to make the packaging easily separable
into mono materials.
Please nd out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
products, services, and activities.
From the planning, design, and
production stages, Philips emphasizes
the importance of making products
that can easily be recycled. At Philips,
end-of-life management primarily
entails participation in national take-
back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors, which
recycle all materials (products and
related packaging material) following
all Environmental Laws and taking back
programs with the contractor company.
Your display is manufactured with high-
quality materials and components which
can be recycled and reused.
To learn more about our recycling
program please visit:
http://www.philips.com/a-w/about/
sustainability.html
5
2. Setting up the
monitor
2.1 Installation
1
Package contents
*HDMI *DPPower
*USB C-C *USB C-A *USB C-C/A
Quick Start
Register your product and get support at www.philips.com/welcome
24B2U4301
Business
Monitor
4000 Series
*Dierent according to region.
2
Install the base
1. To well protect this monitor and
avoid scratching or damaging of
the monitor, keep the monitor face
down in the cushion for the base
installation.
2. Hold the stand with both hands.
(1) Gently attach the base to the
stand.
(2) Use your ngers to tighten the
screw located at the bottom of
the base, and secure the base to
the stand tightly.
(3) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
1
3
2
6
3
Connecting to your PC
USB hub (USB A-C)
b
USB Type-A
a-1
a-2
OR
a
USB C1
USB USB
HDMI DP IN
USB docking (USB C-C)
OR
a
b
USB Type-C
a-1
a-2
USB USBUSB C1
Multi-stream transport
DP IN DP INDP OUT
RJ45
Fast Charger
or
USB
AUDIO
OUT
USB C2
(15W / DATA)
21
13
3 4 5 6 7 8
9
10
11
12
1
Power Switch
2
AC power input
3
HDMI input
4
DisplayPort input
5
USB C1
6
DisplayPort output
7
RJ45 input
8
USB downstream
9
USB downstream/USB fast charger
10
USB downstream
11
USB C2(Power supply up to 15W)
12
Audio out
13
Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back
of the display rmly.
2. Turn o your computer and unplug
its power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
4
RJ45 driver installation
You can find the “LAN Drivers” from
Philips website support page.
Please follow the steps for the
installation:
1. Install the LAN driver that matches
your system.
2. Double click driver to install, and
follow Window’s instructions to
proceed with installation.
3. It will show “success” when the
installation is nished.
4. You must reboot your computer
after the installation has completed.
5. Now you will be able to see “Realtek
USB Ethernet Network Adapter”
from your program installed list.
7
6. We recommend to periodically visit
the above web link to check for the
availability of the most updated
driver.
Note
Please contact Philips service hotline for
Mac address clone tool as necessary.
5
USB hub
To comply with International energy
standards, the USB hub/ports of this
monitor are disabled during Standby
and Off modes.
Connected USB devices will not work in
this state.
To permanently put the USB function in
the “ON” state, please go to OSD Menu,
then select “USB standby mode”, and
switch it to the “ON” state. Somehow
if your monitor resets to the factory
setting, ensure to select “USB standby
mode” to “ON” state in the OSD menu.
6
USB charging
This display has USB ports capable
of standard power output including
some with USB charging functions
(identifiable with power icon ). You
can use these ports to charge your
Smartphone or power your external
HDD, for example. The display must be
powered ON at all times to be able to
use this function.
Some selected Philips displays may not
Power or Charge your device when it
enters “Sleep/Standby” mode (White
power LED blinking). In that case, please
enter to OSD Menu and select “USB
Standby Mode”, then, turn the function
to “ON” mode (default=OFF). This will
then keep the USB power and charging
functions active even when the monitor
is in sleep/standby mode.
Note
If you Turn OFF your monitor via the
power switch at any given time, all the
USB ports will power OFF.
Warning
USB 2.4Ghz wireless devices, such
as wireless mice, keyboards, and
headphones, may result in decreased
eciency of radio transmission of USB
3.2 or higher version of devices. Should
this happen, please try the following
methods to help reduce the eects:
• Try to keep USB 2.0 receivers away
from a USB 3.2 or higher version of
connection port.
• Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB 3.2 or higher version of
connection port.
8
2.2 Operating the monitor
1
Description of the control buttons
5 4
3
2
1
7
6
1
Switch monitor’s power ON
or OFF.
2
Access the OSD menu
.
Conrm the OSD
adjustment.
3
Adjust the OSD menu.
4
Adjust the brightness level.
5
Change the signal input
source.
6
Return to previous OSD
level.
7
SmartImage hot key. There
are multiple modes to
select: EasyRead, Oce,
Photo, Movie, Game,
Economy, O.
2
Description of the On-Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in
all Philips LCD monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user-friendly OSD interface is
shown below:
Basic and simple instructions on the
control keys
In the OSD shown above, you can press
buttons at the front bezel of the
monitor to move the cursor, and press
OK button to conrm the choice or
change.
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the dierent
adjustments later on.
9
Main menu Sub menu
OSD Setting
USB Setting
Setup
Language
Horizontal
Vertical
Transparency
OSD Time out
Resolution Notication
Power LED
USB-C Setting
USB Standby Mode
DP Out Multi-Stream
Color
Audio
Color Temperature
sRGB
User Dene
Volume
Mute
SmartResponse
SmartContrast
Gamma
Pixel Orbiting
Contrast
Brightness
Picture
Input
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
Native, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
High Resolution, High Data Speed
On, O
Red: 0~100
Green: 0~100
Blue: 0~100
Clone, Extend
0~100
On, O
0~100
On, O
O, Fast, Faster, Fastest
On, O
1.8, 2.0, 2.2, 2.4, 2.6
0~100
Sharpness
0~100
DisplayPort
USB C
Auto
On, O
Picture Format Wide screen, 4:3
Adaptive Sync On, O
SmartImage EasyRead, Oce, Photo, Movie, Game, Economy, O
On, O
0, 1, 2, 3, 4
English, Deutsch, Español, Ελληνική, Français, Italiano, Magyar, Nederlands,
Português, Português do Brasil, Polski , Русский, Svenska, Suomi, Türkçe,
Čeština, Українська, 简体中文, 繁體中文,日本語,한국어
LightSensor
O
On
PowerSensor
O
On 0, 1, 2, 3, 4
Over Scan On, O
HDMI 1.4
Smart Link Sync
Out of Sync, OSD Sync, Low-Light Sync,
Mid-Light Sync, High-Light Sync
Smart Power
On, O
Firmware Upgrade
Yes, No
Reset
Information
Yes, No
Note
The Firmware Upgrade option in the
OSD menu is only applicable when used
with OTG.
3
Resolution notication
This monitor is designed for optimal
performance at its native resolution:
1920 x 1080.
When the monitor is powered on at a
dierent resolution, an alert is displayed
on the screen as follows: Use 1920 x
1080 for best results.
Display of the native resolution alert can
be switched o from Setup in the OSD
(On Screen Display) menu.
Note
1. The USB hub default setting of USB C
input for this monitor is “High Data
Speed”. The maximum resolution
supported depends on your graphic
card capability.If your PC doesn’t
support HBR 3, select High Resolution
in USB Setting, then the maximum
resolution supported will be 1920 x
1080 @120Hz.Press button > USB
Setting > USB > High Resolution
2. If your Ethernet connection seems
slow, please enter OSD menu and
select High Data Speed which supports
the LAN speed to 1G.
4
Firmware
There are two ways to perform rmware
updates.
1. Over-the-air (OTA)
The over-the-air (OTA) rmware
update is through the SmartControl
software and is easily downloadable
through the Philips website. What does
SmartControl do? It is an additional
software that helps control the picture,
audio, and the other on-screen graphic
settings of the monitor.
In the “Setup” section, you can check
which rmware version you currently
have and if you need to upgrade or not.
In addition, it is important to note that
the rmware upgrades must be done
through the SmartControl software.
It is necessary to be connected to a
network when updating the rmware
on SmartControl over-the-air (OTA).
2. On-the-go (OTG)
This monitor has an OTG function,
allowing for direct rmware updates
via USB stick. Please contact local
customer service before proceeding
to obtain relevant information and
assistance with the update.
10
4
Physical Function
Tilt
30°
-5°
Swivel
-180°
+180°
Height adjustment
150mm
Pivot
90°
0°
-90°
0°
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
11
2.3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling
the display base, please follow the
instructions below to avoid any possible
damage or injury.
1. Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen. Then
lift the monitor stand.
2. While keeping the release button
pressed, tilt the base and slide it out.
3. Press both corners of the VESA Cover
and the other side of the cover will
pop out.
4. Loosen the assembly screws, Remove
the hinge.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface. VESA
Mounting Screw M4. Always contact the
manufacturer for wall-mount installation.
100mm
100mm
-5°
0° 90°
* Display design may dier from those
illustrated in this manual.
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that the
monitor does not tilt downward by
more than -5 degrees.
• Do not press the screen while adjusting
the angle of the monitor. Grasp only
the bezel.
12
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for dierent types
of content, dynamically adjusting
brightness, contrast, color, and sharpness
in real-time. Whether you're working
with text applications, displaying images,
or watching a video, Philips SmartImage
delivers great monitor performance.
Why do I need it?
It is ideal to have a monitor that delivers
an optimized display of all your favorite
types of content. Our SmartImage
software dynamically adjusts brightness,
contrast, color, and sharpness in real-
time to enhance your monitor viewing
experience.
How does it work?
SmartImage is an exclusive, leading-edge
Philips technology that analyzes the
content displayed on your screen. Based
on the scenario you select, SmartImage
dynamically enhances the contrast, color
saturation, and sharpness of images to
enhance the contents being displayed
- all in real time by the press of a single
button.
How to enable SmartImage?
1. Press to launch the SmartImage
on-screen display.
2. Keep pressing to toggle among
EasyRead, Oce, Photo, Movie,
Game, Economy and O.
3. The SmartImage on-screen display
will remain on screen for 5 seconds,
or you can also press "OK" to make
conrmation.
There are multiple modes to select:
EasyRead, Oce, Photo, Movie, Game,
Economy and O.
• EasyRead: Helps improve reading
of text-based applications like PDF
ebooks. By using a special algorithm
that increases the contrast and
boundary sharpness of text content.
The display is optimized for a
stress-free reading by adjusting
the brightness, contrast, and color
temperature of the monitor.
• Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF files,
scanned articles or other general
office applications.
• Photo: This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors
- all without artifacts and faded
colors.
13
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast, and razor sharpness
displays every detail in darker areas
of your videos without experiencing
color washout.
• Game: Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy: Under this profile,
brightness and contrast are adjusted
and backlighting is fine-tuned
to produce the right display for
everyday office applications.
• Off: No optimization by SmartImage.
3.2 SmartContrast
What is it?
It is a unique technology that
dynamically analyzes displayed content
and automatically optimizes a monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment.
Why do I need it?
Because SmartContrast oers the best
visual clarity and viewing comfort for
every type of content. It dynamically
controls contrast and adjusts
backlighting for bright gaming and
video imagery. In addition, by reducing
your monitor's power consumption, you
save on energy costs and extend the
lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will
analyze the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games.
14
3.3 LightSensor
What is it?
Light Sensor is a unique and intelligent
way of optimizing picture quality by
measuring and analyzing the incoming
signal to automatically adjust picture
quality settings. Light Sensor uses a
sensor to adjust the picture brightness
depending on the room light conditions.
How to enable LightSensor?
1. Press button on the front bezel
to enter OSD menu screen.
2. Press or button to select main
menu [LightSensor], then press
button OK.
3. Press or button to turn on or o
the LightSensor.
15
4. Daisy-chain function
DisplayPort Multi-Stream feature enables multiple monitor connections.
This Philips display is equipped with DisplayPort interface and DisplayPort over USB C1
which enables daisy-chaining to multiple displays.
Now you can daisy chain and use multiple monitors via a single cable from one display
to the next.
To daisy-chain monitors, rst to check below:
Make sure the GPU on your PC support DisplayPort MST (Multi-stream transport).
Note
The maximum number of connectible monitors may vary depending on GPU
performance.
Please check with your graphic card vendor and always update your graphic card driver.
1. DisplayPort multi-streaming over DisplayPort
PC
DP OUT DP INDP IN
Display Resolution Maximum number of external
monitors that can be supported
Extend mode (DisplayPort)
1920 x 1080 @ 60Hz 2
2. DisplayPort multi-streaming over USB Type C1
PC
USB C1
DP OUT DP IN
Display
Resolution
Link Rate
*1
USB Settings
*2
Maximum number
of external
monitors that can
be supported
1920 x 1080
@ 60Hz
HBR2 High Resolution 1
*3
High Data Speed 1(1920 x 1080
@60Hz)
HBR3 High Resolution 2
*3
High Data Speed 2
Note
1. To check link rate: press button, select Setup > information. The screen will show
HBR3, otherwise, the link rate is HBR2.
16
2. We recommend to set USB Setting to USB 3.2, press button, select USB Settings >
USB, then select USB 3.2 which supports the LAN speed to 1G.
3. Depends on the graphic card capability, you may connect maximum 3 external
monitors.
To select one of DP Out Multi-stream modes:
Press button, select Setup > DP Out Multi-stream > Extend�
Note
The secondary monitor in the chain must support DisplayPort multi-streaming, and the
maximum resolution support is 1920 x 1080@60Hz.
17
3. Smart Link Sync
This device features a Smart Link Sync
function that optimizes the daisy-
chained monitors. This function makes it
easy and convenient to synchronize the
display settings of connected monitors.
It eectively eliminates the need for
traditional manual adjustments and
ensures consistent visual and application
settings between the monitors.
The OSD options include Out of Sync,
OSD Sync, Low-Light Sync, Mid-Light
Sync, and High-Light Sync (default: Out
of Sync).
• The function of OSD Sync
synchronizes some OSD settings of
the monitors, including Light Sensor,
Brightness, Contrast, Smart Contrast,
SmartImage, Smart Response,
Gamma, Color Temperature, User
Defined RGB, Sharpness, and
Language.
• The function of Low-Light Sync/
Mid-Light Sync/High-Light Sync
synchronizes the panel luminance
and some OSD settings, including
Luminance, Contrast, SmartImage,
Smart Response, Gamma, Color
Temperature, User Defined RGB,
Sharpness, and Language. Low/
Mid/High-Light Sync corresponds to
different luminance levels.
For identical daisy-chained monitors,
either OSD Sync or Low-Light Sync/Mid-
Light Sync/High-Light Sync can ensure
the monitors display identical eects,
allowing users to choose according to
their preference. However, for dierent
models, since each device has dierent
specications, it is recommended to
choose the Low/Mid/High-Light Sync
option. The function of this option
will detect the second monitor and
automatically adjust it to match the
panel luminance settings of the rst
monitor, achieving a similar luminance
between the monitors.
Note
The Smart Link Sync option will be
grayed out and unavailable in the
following cases: when HDR is enabled,
DP Out Multi-Stream is congured in
Clone mode, or the monitors do not
support Smart Link Sync.
18
5. Power Delivery and
Smart Power
You can power your compatible device
with up to 96 Watts of power from this
monitor.
1
What is it?
Smart Power is an exclusive Philips
technology that provides exible power
delivery options for various devices.
This is useful for recharging high
performance laptops with only one
cable.
With Smart Power, the monitor makes it
possible to deliver up to 96W of power
through the USB C1 port, compared to
the standard 65W.
To prevent damaging the device, Smart
Power enables protections to limit
current draw.
2
How to enable Smart Power?
1. Toggle to the to enter OSD Menu
Screen.
2. Toggle to the
or
to select main
menu [Setup], then toggle to the
right to conrm.
3. Toggle to the
or
to turn on or o
the [Smart Power].
3
Power through USB C1 port:
1. Connect the device to the USB C1
port.
2. Turn on [Smart Power].
3. If [Smart Power] is on, and USB C1
is used for power, then maximum
power delivery depends on the
brightness value of the monitor.
You may adjust the brightness value
manually to increase power delivery
from this monitor.
There are 3 power delivery levels:
Brightness
value
Power Delivery
from USB C1
Level 1 0~20 96W
Level 2 21~60 85W
Level 3 61~100 80W
Note
• If [Smart Power] is on, and DFP
(Downstream Facing Port) is using
more than 5W, then USB C1 can only
deliver up to 65W.
• If [Smart Power] is off, then USB C1
can only deliver up to 65W.
6. PowerSensor™
How does it work?
• PowerSensor works on principle
of transmission and reception of
harmless “infrared” signals in order
to detect user-presence.
• When the user is in front of the
monitor, the monitor operates
normally, at the predetermined
settings that the user has set- i.e.
brightness, contrast, color, etc
• Assuming that the monitor was set
to 100% of brightness for example,
when the user leaves his seat and is
no longer in front of the monitor,
the monitor automatically reduces
the power consumption upto 80%.
User present in front User not present
ttaW
Power consumption as illustrated above is for reference purpose only
Setting
Default settings
PowerSensor is designed to detect the
presence of the user located between 30
and 100 cm (12 and 40 inches) from the
display and within ve degrees left or
right of the monitor.
Custom settings
If you prefer to be in a position outside
the perimeters listed above, choose
a higher strength signal for optimal
detection eciency: The higher the
setting, the stronger the detection
signal. For maximum PowerSensor
eciency and proper detection, please
position yourself directly in front of your
monitor.
• If you choose to position yourself
more than 100 cm or 40 inches
19
6. PowerSensor™
How does it work?
• PowerSensor works on principle
of transmission and reception of
harmless “infrared” signals in order
to detect user-presence.
• When the user is in front of the
monitor, the monitor operates
normally, at the predetermined
settings that the user has set- i.e.
brightness, contrast, color, etc
• Assuming that the monitor was set
to 100% of brightness for example,
when the user leaves his seat and is
no longer in front of the monitor,
the monitor automatically reduces
the power consumption upto 80%.
User present in front User not present
ttaW
Power consumption as illustrated above is for reference purpose only
Setting
Default settings
PowerSensor is designed to detect the
presence of the user located between 30
and 100 cm (12 and 40 inches) from the
display and within ve degrees left or
right of the monitor.
Custom settings
If you prefer to be in a position outside
the perimeters listed above, choose
a higher strength signal for optimal
detection eciency: The higher the
setting, the stronger the detection
signal. For maximum PowerSensor
eciency and proper detection, please
position yourself directly in front of your
monitor.
• If you choose to position yourself
more than 100 cm or 40 inches
from the monitor use the maximum
detection signal for distances up to
120 cm or 47 inches. (Setting 4)
• Since some dark colored clothing
tends to absorb infrared signals even
when the user is within 100 cm or 40
inches of the display, step up signal
strength when wearing black or
other dark clothes.
Hot key Sensor distance
3
Landscape/Portrait mode
ATTENTION
PowerSensor off
ATTENTION
PowerSensor off
Above illustrations are for reference purpose only, may not
reect the exact display of this model.
How to adjust settings
If PowerSensor is not operating correct-
ly inside or outside the default range,
here’s how to ne-tune detection:
• Press the PowerSensor hot key.
• You will find the adjustment bar.
• Adjust the PowerSensor detection
adjustment to Setting 4 and press
OK.
• Test the new setup to see if
PowerSensor properly detects you in
your current position.
• PowerSensor function is designed to
work in Landscape mode (horizontal
position) only. After PowerSensor
turn on it, it will automatically turn
Off if the monitor is used in Portrait
mode (90 degree/vertical position);
it will automatically turn ON if
20
monitor is returned to its default
Landscape position.
Note
A manually selected PowerSensor
mode will remain operational unless
and until it is readjusted or the default
mode is recalled. If you nd that the
PowerSensor is excessively sensitive to
nearby motion for some reason, please
adjust to a lower signal strength. Keep
sensor lens clean, if the sensor lens
is dirty, wipe it with alcohol to avoid
reducing of distance detection.
21
7. Designs to prevent
computer vision
syndrome (CVS)
Philips monitor is designed to prevent
eye strain caused by prolonged
computer use.
Follow the below instructions and
use a Philips monitor to efficiently
reduce fatigue and maximize working
productivity.
1. Appropriate environment lighting:
• Adjust the environment lighting
similar to that of your screen
brightness, avoid fluorescent
lighting, and surfaces that don’t
reflect too much light.
• Adjust the brightness and
contrast to the appropriate level.
2. Good working habits:
• Excessive usage of the monitor
can cause eye discomfort, it’s
better to take shorter breaks
more often at your workstation
than longer breaks and less often;
for example a 5-10 minute break
after 50-60-minute continuous
screen use is likely to be better
than a 15-minute break every two
hours.
• Looking at something varying
distances after a long period of
focusing on the screen.
• Gently closing and rolling your
eyes to relax.
• Conscious blinking often while
working.
• Gently stretch your neck, and
slowly tilt your head forward,
backward, and side for pain relief.
3. Ideal working posture
• Reposition your screen to
the appropriate measurment
according to your own height.
4. Choose a Philips monitor for viewing
that is easy on the eyes.
• Anti-glare screen: This feature
efficiently reduces annoying and
distracting reflections that is
associated with eye fatigue.
• Flicker-free technology is
designed to regulate brightness
and reduce flicker for more
comfortable viewing.
• EasyRead mode for a paper-
like reading experience, giving
a more comfortable viewing
experience while dealing with
long documents on the screen.
22
8. Adaptive Sync
Adaptive Sync
PC gaming has long had an imperfect
experience because GPUs and monitors
update at dierent rates. Sometimes a
GPU can render many new pictures during
a single update of the monitor and the
monitor will show pieces of each picture
as a single image. This is called “tearing.”
Gamers can x tearing with a feature
called “v-sync,” but the image can become
jerky as the GPU waits on the monitor to
call for an update before delivering new
pictures.
The responsiveness of mouse input and
overall frames per second is reduced
with v-sync, too. AMD Adaptive Sync
technology eliminates all of these
problems by letting the GPU update
the monitor the moment a new picture
is ready. Therefore, this feature leaves
gamers with unbelievably smooth,
responsive, tearing-free gaming.
Followed by the graphic card that are
compatible.
• Operating system
• Windows 11/10
• Graphic Card: R9 290/300 Series & R7
260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260
• Processor A-Series Desktop and
Mobility APUs
• AMD A10-7890K
• AMD A10-7870K
• AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K
• AMD RX 6500 XT
• AMD RX 6600 XT
• AMD RX 6700 XT
• AMD RX 6750 XT
• AMD RX 6800
• AMD RX 6800 XT
• AMD RX 6900 XT
23
9. Technical Specifications
Picture/Display
Display Panel Type IPS Technology
Backlight W-LED
Panel Size 23.8" W (60.5 cm)
Aspect Ratio 16:9
Pixel Pitch 0.2745(W) x 0.2745(H)
Contrast ratio(typical) 1500:1
Native Resolution 1920 x 1080 @ 60 Hz
Maximum Resolution 1920 x 1080 @ 120 Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (Typ.)
Picture Enhancement SmartImage
Display Colors 16.7M (6Bits+A-FRC)
Vertical Refresh Rate 48 Hz - 120 Hz
Horizontal Frequency 30 kHz - 140 kHz
sRGB YES
EasyRead YES
Flicker Free YES
Adaptive Sync YES
Over-the-air rmware
update
YES
Connectivity
Signal Input source HDMI, DisplayPort, USB C1 (DP Alt mode)
Connectors
1 x HDMI 1.4 (HDCP 1.4, HDCP 2.2)
1 x DisplayPort 1.4 (HDCP 1.4, HDCP 2.2)
1 x USB C1 (upstream, HDCP 1.4, HDCP 2.2)
1 x USB C2 (downstream)
3 x USB-A (downstream with x1 fast charge BC 1.2)
1 x RJ45,Ethernet LAN (USB 2.0: 10M/100M; USB 3.0:
1000M)
1 x DisplayPort Out
1 x Audio Out
Sync input Separate Sync
USB
USB Ports
USB C1 x1 (upstream, typical PD 96W, DP Alt mode)
USB C2 x1 (downstream, DATA, up to 15W)
USB-A x3(downstream with x1 fast charge B.C 1.2)
Power Delivery
USB C1: USB PD version 3.0, typical 96W (5V/3A, 7V/3A,
9V/3A, 10V/3A, 12V/3A, 15V/3A, 20V/4.8A)¹
USB C2: Power supply up to 15W (5V/3A)
USB-A: x1 fast charge B.C 1.2, up to 7.5W (5V/1.5A)
USB SuperSpeed USB-C/USB-A: USB 3.2 Gen1, 5 Gbps
24
Convenience
USER convenience
Built-in speaker 2 W x 2
OSD Languages
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brasil Portuguese, Polish,
Russian, Swedish, Finnish, Turkish, Czech, Ukranian,
Simplied Chinese, Traditional Chinese, Japanese, Korean
Other Convenience VESA mount(100×100mm), Kensington Lock
Plug & Play
Compatibility
DDC/CI, Mac OS X, sRGB, Windows 11/10
Stand
Tilt -5 / +30 degree
Swivel -180 / +180 degree
Height adjustment 150 mm
Pivot -90 / +90 degree
Power
Consumption
AC Input Voltage
at 100VAC , 50Hz
AC Input Voltage
at 115VAC , 60Hz
AC Input Voltage
at 230VAC ,
50Hz
Normal Operation 19.7 W (typ.) 19.6 W (typ.) 19.2 W (typ.)
Sleep (Standby mode) 0.3 W(typ.) 0.3 W(typ.) 0.3 W(typ.)
O mode 0.3 W(typ.) 0.3 W(typ.) 0.3 W(typ.)
O mode(AC switch) 0 W(typ.) 0 W(typ.) 0 W(typ.)
Consumption
AC Input Voltage
at 100VAC , 50Hz
AC Input Voltage
at 115VAC , 60Hz
AC Input Voltage
at 230VAC ,
50Hz
Normal Operation
67.24 BTU/hr
(typ.)
66.89 BTU/hr
(typ.)
65.53 BTU/hr
(typ.)
Sleep (Standby mode) 1.02 BTU/hr(typ.) 1.02 BTU/hr(typ.)
1.02 BTU/
hr(typ.)
O mode 1.02 BTU/hr(typ.) 1.02 BTU/hr(typ.)
1.02 BTU/
hr(typ.)
O mode(AC switch) 0 BTU/hr(typ.) 0 BTU/hr(typ.) 0 BTU/hr(typ.)
On Mode(ECO mode) 10.1 W (typ.)
PowerSensor 3.46 W (typ.)
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply Built-in, 100-240V AC, 50/60Hz
Dimensions
Product with stand
(WxHxD)
544 x 503 x 228 mm
Product without stand
(WxHxD)
544 x 326 x 56 mm
Product with packaging
(WxHxD)
650 x 400 x 139 mm
25
Weight
Product with stand 5.74 kg
Product without stand 4.00 kg
Product with packaging 7.74 kg
Operating Condition
Temperature range
(operation)
0°C to 40 °C
Relative humidity
(operation)
20% to 80%
Atmospheric pressure
(operation)
700 to 1060hPa
Temperature range
(Non-operation)
-20°C to 60°C
Relative humidity
(Non-operation)
10% to 90%
Atmospheric pressure
(Non-operation)
500 to 1060hPa
Environmental and energy
ROHS YES
Packaging 100% recyclable
Specic Substances 100% PVC BFR free housing
Cabinet
Color Charcoal/Silver
Finish Texture
¹ The USB-C ports USBC1 provide data, video transfer, and power delivery from 96W
and up to 100W depending on the device.
Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaet.
2. The Power delivery function is also based on the PCs capabilities.
26
9.1 Resolution & Preset Modes
H. freq
(kHz)
Resolution V. freq (Hz)
31.47 720 x 400 70.09
31.47 640 x 480 59.94
35.00 640 x 480 66.67
37.86 640 x 480 72.81
37.50 640 x 480 75.00
35.16 800 x 600 56.25
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.08 800 x 600 72.19
47.73 832 x 624 74.55
48.36 1024 x 768 60.00
56.48 1024 x 768 70.07
60.02 1024 x 768 75.03
63.89 1280 x 1024 60.02
79.98 1280 x 1024 75.03
67.50 1920 x 1080 60.00
83.92 1920 x 1080 75.00
110.00 1920 x 1080 100.00
137.28 1920 x 1080 120.00
Note
1. Please notice that your display works
best at native resolution of 1920
x 1080 @ 60Hz. For best display
quality, please follow this resolution
recommendation. Recommended
resolution HDMI 1.4/DP/USB C:1920
x 1080 @ 60Hz If your display is
not on the native resolution when
connecting to USB C or DP port, please
adjust resolution to the optimal state:
1920 x 1080 @60 Hz from your PC.
2. The factory default setting HDMI
supports to the resolution 1920 x
1080 @ 60Hz.
3. The USB hub default setting of
USB C input for this monitor is
“High Data Speed”. The maximum
resolution supported depends on
your graphic card capability.If your PC
doesn’t support HBR 3, select “High
Resolution” in USB Setting, then the
maximum resolution supported will
be 1920 x 1080 @120Hz.Press
button > USB Setting > USB > High
Resolution
27
10. Power Management
If you have a VESA DPM compliance
display card or software installed on
your PC, the monitor can automatically
reduce its power consumption when
not in use. If an input from a keyboard,
mouse, or other input device is detected,
the monitor will 'wake up' automatically.
The following table shows the power
consumption and signaling of this
automatic power saving feature:
Power Management Denition
VESA
Mode
Video H-sync V-sync Power Used
LED
Color
Active ON Yes Yes
19.6 W (typ.)
166.6 W (max.)
White
Sleep
(Standby
mode)
OFF No No 0.3 W (typ.)
White
(blink)
O mode
(AC switch)
OFF - -
0W
(AC switch)
OFF
The following setup is used to measure
power consumption on this display.
• Native resolution: 1920 x 1080
• Contrast: 50%
• Brightness: 80%
• Color temperature: 6500k with full
white pattern
• Audio and USB Inactive (Off)
Note
This data is subject to change without
notice.
28
11. Customer care and
warranty
11.1 Philips’ Flat Panel Displays
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some of the
industry's most advanced manufacturing
processes and practice stringent quality
control. However, pixel or sub-pixel
defects on the TFT Monitor panels used
in at panel monitors are sometimes
unavoidable. No manufacturer can
guarantee that all panels will be free
from pixel defects, but Philips guarantees
that any monitor with an unacceptable
number of defects will be repaired
and/or replaced under warranty. This
notice explains the dierent types of
pixel defects and denes acceptable
defect levels for each type. To qualify
for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub-
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub-pixels in the primary colors
of red, green, and blue. Many pixels
together form an image. When all the
sub-pixels of a pixel are lit, the three
colored sub-pixels together appear as
a single white pixel. When all are dark,
the three colored sub-pixels together
appear as a single black pixel. Other
combinations of lit and dark sub-pixels
appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub-pixel defects appear on
the screen in dierent ways. There are
two categories of pixel defects and
several types of sub-pixel defects within
each category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub-pixels that are always lit or 'on'.
Meaning, a bright dot is a sub-pixel
that stands out on the screen when the
monitor displays a dark pattern. There
are three types of bright dot defects:
One lit red, green, or blue sub-pixel.
One lit red, green or blue sub pixel.
Two adjacent lit sub-pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
29
Three adjacent lit sub pixels (one white
pixel).
Note
A red or bright blue dot must be
more than 50 percent brighter than
neighboring dots, while a bright
green dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or
sub-pixels that are always dark or 'o'.
Meaning, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These
are the types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also species tolerances for the
proximity of pixel defects.
Pixel Defect Tolerances
To qualify for repair or replacement due
to pixel defects during the warranty
period, a TFT Monitor panel in a Philips
at panel monitor must have pixel
or sub-pixel defects exceeding the
tolerances listed in the following tables.
30
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 2
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 3 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 1
Distance between two black dot defects* >15mm
Total black dot defects of all types 3 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
31
11.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For the Warranty Period please refer to Warranty Statement in the Important
information manual.
For an extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is oered via our Certied Service Center.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair, and return service, however, the user will be responsible
for all costs accrued.
If the Certied Service Partner cannot perform the required repairs under the oered
extended warranty package, we will nd alternative solutions for you, if possible, up to
the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
• Local
Standard
Warranty
Period
• Extended Warranty
Period
• Total Warranty Period
• Depend on
dierent
Regions
• + 1 Year • Local Standard warranty period
+1
• + 2 Years • Local Standard warranty period
+2
• + 3 Years • Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to the Important information manual for the regional service hotline,
which is available on the Philips website support page.
32
12. Troubleshooting &
FAQs
12.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
persists after you have tried these
solutions, contact a Philips customer
service representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is
plugged into the power outlet and
the back of the monitor.
• First, ensure that the power button
on the front of the display is in the
OFF position, then press it to the ON
position.
No Picture (Power LED is White)
• Make sure the computer is turned
on.
• Make sure the signal cable is
properly connected to your
computer.
• Make sure the monitor cable has no
bent pins on the connecting side. If
yes, repair or replace the cable.
• The Energy Saving feature may be
activated Screen says
• Make sure the display cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
• Check to see if the display cable has
bent pins.
• Make sure the computer is turned
on.
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the monitor from the
mains power source immediately for
safety
• Contact Philips customer service
representative immediately.
Imaging Problems
The image appears blurred, indistinct, or
too dark
• Adjust the contrast and brightness
on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned o.
• Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in ",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in LCD
panel technology. In most cases, the
"burn-in" "after-imaging" or "ghost
imaging" will disappear gradually
over some time after the power has
been switched off.
• Always activate a moving screen
saver program when you leave your
display unattended.
• Always activate a periodic screen
refresh application if your LCD
display will display unchanging static
content.
• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in”,
“after-imaging” or “ghost imaging”
33
symptoms that will not disappear
and cannot be repaired. The damage
mentioned above is not covered
under your warranty.
The image appears distorted or the text
is fuzzy or blurred.
• Set the PC’s display resolution to
the same mode as the monitor’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appear on the screen
• The remaining dots are a normal
characteristic of the liquid crystal
used in today’s technology, Please
refer to the pixel policy for more
detail.
* The "power on" light is too strong and
is disturbing
• You can adjust the “power on” light
using the power LED Setup in OSD
Main Controls.
For further assistance, refer to the
Service contact information listed in
the Important information manual
and contact a Philips customer service
representative.
* Functionality is dierent according to
display.
12.2 General FAQs
Q1: When I install my display what
should I do if the screen shows
'Cannot display this video mode'?
Ans.: Recommended resolution for this
display: 1920 x 1080.
• Unplug all cables, then connect
your PC to the display that you used
previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in the
box labeled 'desktop area', move the
sidebar to 1920 x 1080 pixels.
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
• Restart your computer and repeat
steps 2 and 3 to verify that your PC is
set at 1920 x 1080.
• Shut down your computer,
disconnect your old monitor, and
reconnect your Philips LCD monitor.
• Turn on your display and then turn
on your PC.
Q2: What is the recommended refresh
rate for an LCD monitor?
Ans.: Recommended refresh rate in
LCD monitors is 60 Hz, In case of
any disturbance on the screen,
you can set it up to 75 Hz to see if
that removes the disturbance.
34
Q3: What are the .inf and .icm les?
How do I install the drivers (.inf
and .icm)?
Ans.: These are the driver les for
your monitor. Your computer
may ask you for monitor drivers
(.inf and .icm les) when you
rst install your monitor. Follow
the instructions in your user
manual, and monitor drivers (.inf
and .icm les) will be installed
automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and display together determine
the available resolutions. You
can select the desired resolution
under Windows
®
Control Panel
with the "Display properties".
Q5: What if I get lost when I am
making display adjustments via
OSD?
Ans.: Simply press button, then
select 'Setup' > 'Reset' to recall all
the original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
display, make sure that there is no
pressure or force applied to the
panel surface side. This may aect
your warranty conditions.
Q7: How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my display?
Ans.: Yes, you can change your color
setting through OSD control as
per the following procedures.
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter the color setting, there are
three settings as below.
1. Color Temperature: The settings
are as follows. Native, 5000K,
6500K, 7500K, 8200K, 9300K,
and 11500K. With settings in
the 5000K range the panel
appears "warm, with a red-white
color tone", while a 11500K
temperature yields "cool, blue-
white toning".
2. sRGB: This is a standard setting for
ensuring the correct exchange of
colors between dierent devices
(e.g. digital cameras, monitors,
printers, scanners, etc).
3. User Dene: The user can choose
his/her preferred color setting
by adjusting red, green, and blue
colors.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. The neutral
temperature is white, at 6504K.
35
Q9: Can I connect my LCD monitor to
any PC, workstation, or Mac?
Ans.: Yes. All Philips LCD monitors are
fully compatible with standard
PCs, Macs, and workstations.
You may need a cable adapter
to connect the monitor to your
Mac system. Please contact your
Philips sales representative for
more information.
Q10: Are Philips LCD displays Plug-and-
Play?
Ans.: Yes, the displays are Plug-and-
Play compatible with Windows
11/10
Q11: What is Image Sticking, Image
Burn-in, After Image, or Ghost
Image in LCD panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "burn in", also
known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"Burn-in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of
time after the power has been
switched o.
Always activate a moving screen
saver program when you leave
your display unattended.
Always activate a periodic screen
refresh application if your LCD
display will display unchanging
static content.
Warning
Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired. The
damage mentioned above is not covered
under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.: Your LCD monitor works best at
its native resolution of 1920 x
1080. For the best display, please
use this resolution.
Q13: How to unlock/lock my hotkey?
Ans.: To lock the OSD, press and hold
the button while the
monitor is o and then press
button to turn the monitor on.
To un-lock the OSD, press and
hold the button while the
monitor is o and then press
button to turn the monitor on.
Q14: Where can I nd the Important
information manual mentioned
in EDFU?
Ans.: Important information manual
can be downloaded on the
Philips website support page.
2025 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered
trademarks of Koninklijke Philips N.V. and are used under license.
Specications are subject to change without notice.
Version: 24B2U4301E1WWT
