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SWIRL™ BY CREAMi®
NC701 Series | Owner’s Guide
WARNING
To reduce the risk of injury, fire, electrical shock or property damage, basic safety precautions
must always be followed, including the following numbered warnings and subsequent
instructions. Do not use appliance for other than intended use.
1 Read all instructions prior to using the appliance and its accessories.
2 Carefully observe and follow all warnings and instructions. This unit contains electrical connections
and moving parts that potentially present risk to the user.
3 Take inventory of all contents to ensure you have all parts needed to properly and safely operate
your appliance.
4 Turn the appliance OFF, then unplug the appliance from the outlet when not in use, before
assembling or disassembling parts, and before cleaning. To unplug, grasp the plug by the body and
pull from the outlet. NEVER unplug by grasping and pulling the flexible cord.
5 Before use, wash all parts that may contact food. Follow washing instructions covered in this
instruction manual.
6 Before each use, inspect Swirl Creamerizer™ Paddle for damage. If paddle is bent or damage is
suspected, contact SharkNinja to arrange for replacement.
7 DO NOT use this appliance outdoors. It is designed for indoor household use only.
8 This appliance has a polarized plug (one prong is wider than the other). To reduce the risk of electric
shock, this plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT modify the plug in any
way.
9 DO NOT operate any appliance with a damaged cord or plug, or after the appliance malfunctions
or is dropped or damaged in any manner. This appliance has no user-serviceable parts. If damaged,
contact SharkNinja for servicing.
10 This appliance has important markings on the plug. The entire supply cord is not suitable for
replacement. If damaged, please contact SharkNinja for service.
11 Extension cords should NOT be used with this appliance.
12 To protect against the risk of electric shock, DO NOT submerge the appliance or allow the power
cord to contact any form of liquid.
13 DO NOT allow the cord to hang over the edges of tables or counters. The cord may become snagged
and pull the appliance o the work surface.
14 DO NOT allow the unit or the cord to contact hot surfaces, including stoves and other heating
appliances.
15 A LWAYS use the appliance on a dry and level surface.
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ ALL INSTRUCTIONS BEFORE USE • FOR HOUSEHOLD USE ONLY
Read and review instructions for operation and use.
Indicates the presence of a hazard that can cause personal injury, death, or substantial property damage if
the warning included with this symbol is ignored.
For indoor and household use only.
When using electrical appliances, basic safety precautions should always be followed, including the following:
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16 DO NOT allow children to operate this appliance or use as a toy. Close supervision is necessary when
any appliance is used near children.
17 This appliance is NOT intended to be used by people with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
18 ONLY use attachments and accessories that are provided with the product or are recommended by
SharkNinja. The use of attachments not recommended or sold by SharkNinja may cause fire, electric
shock, or injury.
19 NEVER place the Creamerizer™ Paddle on the motor base without it first being attached to the
outer bowl lid and the lid being attached to the outer bowl.
20 Keep hands, hair, and clothing out of the container when loading and operating.
21 During operation and handling of the appliance, avoid contact with moving parts.
22 DO NOT fill containers past the MAX FILL lines.
23 DO NOT operate the appliance with an empty container.
24 DO NOT microwave the containers or accessories provided with the appliance, except the CREAMi®
Swirl Pint. The pint can be microwaved.
25 DO NOT microwave the pint for more than 8 minutes at a time. Wait until cooled before microwaving again.
26 NEVER leave the appliance unattended while in use.
27 DO NOT mix hot liquids. Doing so may result in pressure buildup and steam exposure that can pose
a risk of the user being burned.
28 DO NOT process dry ingredients without adding liquid to the pint. It is not intended for dry blending.
29 DO NOT perform grinding operations.
30 NEVER operate the appliance without lids in place. DO NOT attempt to defeat the interlock
mechanism. Ensure the container and lid are properly installed before operation.
31 Before operation, ensure all utensils are removed from containers. Failure to remove utensils can
cause containers to shatter and potentially result in personal injury and property damage.
32 Keep hands and utensils out of containers while mixing to reduce the risk of severe personal injury
or damage to the unit. A scraper may be used ONLY when the processor is not running.
33 DO NOT carry the unit by the handle of the outer bowl. Hold the unit by grasping both sides of the
unit under the head.
34 DO NOT process hard, loose ingredients, or ice. This appliance is not intended to process loose
frozen fruit, a block of solid ice, or ice cubes.
35 DO NOT freeze the pint at an angle. Pints must be placed on a level surface in the freezer. Pints
frozen at an angle should NOT be processed.
36 The maximum rating wattage can be achieved with the following recipe: Set the freezer to -16°C and
let the freezer stabilize. Whisk 1 box of instant chocolate pudding powder (165 grams) with 3 cups
of milk for 2 minutes. Pour base into an empty Creami® Swirl Pint up to the MAX FILL line. Place the
pint in the freezer for 17.5 hours. Process the base using the RE-SPIN program.
37 DO NOT attempt to dispense foreign objects.
PARTS
A Motor Base (attached power cord not shown)
B Outer Bowl Lid
C Swirl Creamerizer™ Paddle
D (2) CREAMi® Swirl Pint Storage Lids
E (2) 16 oz. CREAMi Swirl Pints with Nozzle
F Outer Bowl
G Dispense Lid
H Swirl Press
NOTE: Unit color, number of pints, and programs
may vary by model.
A
F
E
D
B
C
DID YOU KNOW?
You can use the outer bowl to carry the CREAMi Swirl Pint after removing it from the freezer.
1 Remove all packaging materials from the unit.
2 Wash containers, lids, and paddle in warm, soapy water. Use a dishwashing utensil with a handle to
clean the paddle.
3 Thoroughly rinse and air-dry all parts.
4 Wipe control panel with a soft cloth.
BEFORE FIRST USE
IMPORTANT: Review all warnings before proceeding.
NOTE: All attachments are BPA-free and top-rack dishwasher safe. Ensure the paddle, pint,
outer bowl, and lids are all separated before placing in the dishwasher.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ ALL INSTRUCTIONS BEFORE USE • FOR HOUSEHOLD USE ONLY
H
G
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FEATURES
Use the Power button to turn the unit on or o.
FREEZING TIPS
IMPORTANT: Review all warnings before proceeding.
1 Add ingredients to the CREAMi Swirl Pint. DO NOT add ingredients
past the MAX FILL line. For recipe inspiration, choose from hundreds of
recipes at ninjacreami.com.
NOTE: The unit must be plugged in BEFORE assembly. The unit will not run if the outer bowl is
installed before the unit is plugged in.
2 If the recipe requires the ingredients to be frozen, snap the lid on the
Swirl Pint and freeze for at least 24 hours.
3 Plug in the unit and place on a clean, dry, level surface such as a countertop
or table.
4 When the base is prepped or frozen, remove the Swirl Pint lid and place the
Swirl Pint in the outer bowl.
For best results, set your freezer between 9°F and -7°F. The Ninja Swirl™ by CREAMi® is designed
to process bases within this range. If your freezer is within this range, the pint should reach the
appropriate temperature.
DO NOT freeze the pint at an angle. Place the pint on a level surface in the freezer.
Upright freezers work best. A chest freezer is not recommended, as they tend to reach extremely
cold temperatures.
Freeze the base for at least 24 hours. While it may be frozen, the base needs to reach an even
colder temperature before it can be processed.
Make the most of your time by prepping several CREAMi Swirl Pints at once. Keep these Swirl Pints in
your freezer to Creamify™ on demand whenever a craving strikes.
NOTE: DO NOT process the Swirl Pint if ingredients have been frozen at an angle or if the
Swirl Pint has been scooped out of and then re-frozen unevenly.
Always smooth out the surface of a processed treat before re-freezing. If frozen unevenly,
put the Swirl Pint in the fridge to allow the ingredients to melt, then whisk to combine
ingredients. Re-freeze, making sure the Swirl Pint is on a level surface in the freezer.
USING THE NINJA SWIRL BY CREAMi
ONE-TOUCH PROGRAMS Each one-touch program is intelligently
designed to whip up delicious creations. Programs vary in length and
speed, depending on optimal settings, to get perfectly creamy results
for that type of recipe.
INSTALL LIGHT Light will illuminate when unit is not fully assembled for
use. If light is blinking, ensure the outer bowl is properly installed. If light
is solid, check that the paddle is installed.
COUNTDOWN TIMER Counts down remaining program time in minutes.
READY LIGHT When all parts are correctly installed, the ready light will
remain solid until processing or dispensing begins.
PROCESSING MODE When selecting a processing mode, some programs
may illuminate under both Soft Serve and Scoop. For programs that
illuminate under Scoop, results will be harder and denser. For programs
that illuminate under Soft Serve, results will be softer and lighter.
NOTE: To cancel an active program, press the power button.
SCOOP PROGRAMS
ICE CREAM
Designed for traditionally indulgent recipes. Great
for turning dairy and dairy-alternative recipes
into thick, creamy, scoopable ice creams.
LITE ICE CREAM
Designed for the health conscious to make keto,
paleo, and dairy-free recipes that are low in sugar
or use sugar substitutes.
SORBET
Transform fruit-based recipes with high water
and sugar content into creamy delights.
GELATO
Transforms cooked bases into rich, dense, Italian-
style ice cream.
FROZEN YOGURT
Easily transform your favorite store-bought
yogurts into healthy, creamy frozen treats with
the touch of a button. When making frozen
yogurt, ensure you are using full-fat yogurt with
added sugar. Do not process nonfat yogurt or
yogurt with no added sugar.
MILKSHAKE
Designed to create quick and thick milkshakes by
combining your favorite ice cream (store bought
or homemade), milk, and mix-ins.
SOFT SERVE PROGRAMS
ICE CREAM
Designed to bring the ice cream shop home.
Expand upon classic soft-serve vanilla and chocolate
for a whole new world of light, airy, fun flavors.
LITE ICE CREAM
Take classic soft-serve recipes to the next level
with lower-sugar and/or sugar-substitute options.
FRUIT WHIP
Fruit Whip has the consistency of soft-serve but
uses a dairy-free fruit base, resulting in a sweet,
tangy fruit flavor for a light, refreshing treat.
FROZEN CUSTARD
Elevate custard-based recipes with richer, creamier,
swirlable textures.
FROZEN YOGURT
Create yogurt-shop quality treats ready for
dispensing. Pour your favorite store-bought yogurts
directly into your pint, freeze, and spin into a light
and airy froyo treat.
SCOOP/SOFT SERVE PROGRAM
CREAMIFIT™
A unique program for high-protein, lower-calorie,
low-sugar bases. Oers a faster, longer program to
whip air through ingredients at the touch of a button.
MIX-IN
Designed to fold in pieces of candies, cookies, nuts,
cereal, or frozen fruit to customize a just-processed
base or store-bought treat.
RE-SPIN
Designed to ensure a smooth texture after running
one of the one-touch programs. Re-spin is often
needed when the base is very cold (below -7°F)
and the texture is crumbly rather than creamy.
Don’t want to wait 24 hours? Customize store-bought ice cream with mix-ins or make a milkshake.
To customize store-bought ice cream, scoop the ice cream into a Swirl Pint and skip to step 11a.
This is NOT a blender.
DO NOT process a solid block of ice or ice cubes.
DO NOT make a smoothie or process hard, loose ingredients.
Fruit must be crushed to release its juice or combined with other ingredients and frozen before processing.
NOTE: If you plan to dispense your creation, we recommend using
SOFT SERVE mode.
NOTE: Mix-ins are not recommended for soft
serve recipes.
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NOTES: If the install light is flashing, the unit is not fully assembled for use. First ensure the outer
bowl is correctly installed. If the outer bowl is installed, check the paddle is also installed. Make sure
you plug in the unit BEFORE installing the bowl.
6 Position the tab of the lid just slightly to the right of the outer bowl handle
so the lines on the lid and handle align. Rotate the lid clockwise to lock.
7 With the unit plugged in, place the outer bowl onto the motor base
with the handle centered below the control panel. Twist the handle
to the right to raise the platform and lock the bowl in place, signaled
by a click.
5 Pull back and hold the WHITE paddle latch on the top of the outer bowl
lid, then insert the Swirl Creamerizer™ Paddle in the bottom of the lid.
Release the latch to secure the paddle. When fully installed, the latch will
be centered and the paddle will be slightly loose.
USING THE CREAMi® — CONT
9 When program is complete, remove the outer bowl by holding the bowl
release button on the left side of the motor base and twisting the handle
back to the center. As the handle is twisted, the platform will lower the
bowl. Pull the bowl straight back toward to you to remove.
11a FOR SCOOP RECIPES ONLY If adding mix-ins, use a spoon to create
a 1
1
/2-inch wide hole that reaches the bottom of the processed portion of
the Swirl Pint. Add chopped or broken mix-ins to the hole in the Swirl Pint
and repeat steps 6–10 to process again using the same processing zone
and the MIX-IN program.
11b If not adding mix-ins, RE-SPIN can be used on a crumbly or powdery Swirl
Pint to make it more creamy. RE-SPIN is often needed for very cold bases.
If the treat is smooth and scoopable, go to step 12. If the base is crumbly or
powdery, repeat steps 6–10 to process again using the RE-SPIN program
NOTE: Do not RE-SPIN before using the MIX-IN program.
NOTE: The unit does not allow One-Touch Programs to be run back to back. Between programs,
lower the bowl and check the results before proceeding
12 Lift the Swirl Pint out of the outer bowl and enjoy OR continue on to prep
for dispense.
MIX-IN TIPS
Add
1
/4 cup of crushed candies, frozen fruits, chopped nuts, chocolate pieces, and more. When
adding several dierent types of mix-ins, do not exceed
1
/4 cup in total. Adjust the quantity of
mix-ins to taste, ensuring the outer bowl lid can still comfortably close over the Swirl Pint.
Hard mix-ins will remain intact.
Mix-ins like chocolate, candy, and nuts will not be broken down during the MIX-IN program. Use mini
chocolate chips and candies or pre-chopped ingredients.
Soft mix-ins will get broken down. Mix-ins like cereal, cookies, and frozen fruit will end up smaller
after the MIX-IN program. Use bigger pieces of soft ingredients.
For ice cream and gelato, fresh fruit, sauces, and spreads are NOT recommended as mix-ins. Adding
fresh fruit, fudge, and caramel sauces will water down your treat. Chocolate hazelnut spread and nut
butters also do not mix well. Frozen fruit or chocolate/caramel shell toppings are recommended.
IMPORTANT: Review all warnings before proceeding.
8 Press the power button to turn on the unit. If the outer bowl is properly
installed, the control panel will illuminate and the READY indicator will
be solid. Select SOFT SERVE or SCOOP as your processing mode. Then
select the program that matches your base. The timer will count down the
program. The program will automatically stop when complete.
10 To remove lid, press the lid unlock button and twist the lid counterclockwise.
13 Locate the WHITE dispense lid. Place and twist the dispense lid onto the pint.
14 Install pint by aligning the blue pint tab with the blue tab on the dispense
area on the left of the unit. Twist until the pint clicks in place.
15 Pull out the drip tray from the base of the unit.
Bottom
Top
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17 To dispense, pull the handle towards you. The farther you pull the handle, the
faster the ice cream will dispense. To stop dispensing, let go of the handle.
18 If there is still ice cream in the pint, press the RETRACT button to retract
the Swirl Press.
16 Then, twist the WHITE pint base clockwise until it fully extends
towards you to the OPEN position.
USING THE CREAMi® — CONT
20 Rinse the outer bowl lid to remove any sticky residue or pieces
wedged in the Swirl Creamerizer™ Paddle. Then detach the
paddle by pressing the latch on the top of the outer bowl lid.
For easy cleanup, release paddle directly into the sink.
NOTE: If your treat contains mix-ins, processing again will further crush
the mix-ins and create a new flavor.
19 To release the pint, press and hold the RELEASE button while twisting the pint
counterclockwise.
21 Turn o the unit by pressing the power button. Unplug the unit when finished. Refer to the Care &
Maintenance section for cleaning and storage instructions.
22 Didn’t finish your CREAMi® Swirl Pint? Ensure the base of the CREAMi
Swirl Pint is closed and any ice cream is rinsed out from the nozzle cavity.
Flatten the top of your frozen treat with a spoon or spatula and place the
storage lid on top of the pint before refreezing. If the treat is hard after
re-freezing, process it again on the program used to make it. If it’s soft,
just scoop and enjoy it.
CLEANING
Hand-Washing
Wash containers, lids, Swirl Press, and paddle in warm, soapy water. Use a dishwashing utensil with a
handle to clean the paddle. Thoroughly rinse and air-dry all parts.
Dishwasher
Containers, lids, Swirl Press, and paddle are top-rack dishwasher safe. Ensure the paddle, Swirl Pint,
outer bowl, and lids are all separated before placing them in the dishwasher.
Outer Bowl Lid
Remove paddle before cleaning the outer bowl lid as ingredients may be stuck under the paddle. Then
run warm water through the paddle release lever and out the drain holes on either side. Position the lid
with the lever side down to fully drain the lid. Remove the dark grey rubber lip seal wrapped around the
middle of the underside of the outer bowl lid. Then hand wash the lid and seal with warm, soapy water
or place in the dishwasher.
Dispense Lid
Remove Swirl Press before cleaning the dispense lid as ingredients may be stuck under the Swirl Press.
Then run warm water through the Swirl Press release lever and out the drain holes on either side.
Swirl Press
Remove Swirl Press before cleaning the dispense lid as ingredients may be stuck under the Swirl Press.
Then run warm water through the Swirl Press release lever and out the drain holes on either side.
Motor Base
Unplug the motor base before cleaning. Wipe motor base with a clean, damp cloth. Do
not use abrasive cloths, pads, or brushes to clean the base.
NOTE: Before cleaning, remove the Swirl Creamerizer™ Paddle from the outer bowl lid by rinsing
the lid and then pressing the paddle latch.
CARE & MAINTENANCE
Using a damp cloth, wipe the spindle below the control panel after
each use.
If liquid is trapped between the motor base and the platform, raise
the platform to clean. Place the outer bowl onto the motor base
with the handle centered below the control panel. Twist the handle
to the right to raise the platform. Then use a damp cloth to clean
the area between the base and the raised platform.
Dispense Area
Unplug the motor base before cleaning. Wipe dispense area with a clean, damp cloth. Do not use
abrasive cloths, pads, or brushes to clean the base.
STORING
For cord storage, wrap the cord with the hook-and-loop fastener near the back of the motor base.
DO NOT wrap the cord around the bottom of the base for storage.
Do store any remaining attachments alongside the unit or in a cabinet where they will not be damaged or
create a hazard.
RESETTING THE MOTOR
This unit features a unique safety system that prevents damage to the motor and drive system should
you inadvertently overload it. If the unit is overloaded, the motor will be temporarily disabled. Should this
occur, follow the reset procedure below.
1 Unplug the unit from the electrical outlet.
2 Allow the unit to cool for approximately 15 minutes.
3 Remove the outer bowl lid and paddle. Ensure no ingredients are jamming the lid assembly.
IMPORTANT: Ensure that maximum capacities are not exceeded. This is the most typical cause of
appliance overload.
NOTE: DO NOT process a solid block of ice or ice cubes. DO NOT make a smoothie or process hard,
loose ingredients. Fruit must be crushed to release its juice or combined with other ingredients and
frozen before processing.
NOTE: If you dispensed your ice cream, remove the dispense
lid and nozzle from the pint. To detach the Swirl Press, hold
the Swirl Press latch on top of the lid. Remove Swirl Press
seal from the Swirl Press.
NOTE:
• The Swirl Press will automatically retract once the pint is fully empty.
• If there is still ice cream in the pint, press the RETRACT button to
retract the Swirl Press for pint removal.
NOTE: It will take about 15 seconds for the ice cream to come out of the nozzle.
NOTE: If you forget this step, you will receive a flashing “E” error
when you attempt to dispense.
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TROUBLESHOOTING GUIDE
WARNING To reduce the risk of shock and unintended operation, turn power o and
unplug unit before troubleshooting.
Unit moves on counter while processing.
• Make sure the countertop and the feet of the unit are clean and dry.
Frozen treat is liquid, not solid, after processing.
• If a base is soft after processing, put the CREAMi® Swirl Pint back in the freezer for several hours or
until desired consistency is reached.
• For best results, freeze base for at least 24 hours and process immediately after removing from the
freezer. If the processed base is still not firm, try setting your freezer to a colder temperature. The unit
is designed to process bases between 9°F and -7°F.
• The proportion of fat or sugar may be too high in your recipe. Consult the inspiration guide and use
the included recipes as a guide for best results.
Frozen treat looks crumbly or powdery after processing.
• When bases are frozen in very cold freezers, they may come out crumbly. After running a One-Touch
Program, use the RE-SPIN program to make your frozen treat smoother and creamier.
• The proportion of fat or sugar may be too low in your recipe. Consult the inspiration guide and use
the included recipes as a guide for best results.
One-Touch Programs will not illuminate.
• Ensure the unit is plugged into a working outlet before installing the outer bowl. Then press the power
button to select a program.
• Make sure the unit is fully assembled for use. If the unit is powered on and the outer bowl is not
installed correctly, the install light will flash. If the paddle is not installed correctly, the install light will
illuminate. All One-Touch Programs will be available, when the unit is fully assembled and a processing
mode has been selected.
• The unit does not allow you to run programs back to back. Between programs, lower the bowl and
check the results before raising the bowl and running another program.
Install light is flashing.
• For processing: The outer bowl is not installed or is not installed correctly. Re-install the paddle into the
outer bowl lid and the lid onto the outer bowl, then re-install the outer bowl onto the motor base until it
clicks into place.
• For dispensing: The nozzle is not open, or the nozzle tab is not fully in contact with the unit. Be sure to
open the nozzle and that it is in contact with the unit. Once that occurs, the READY light will come on and
remain solid.
Install light is steadily illuminated.
• The outer bowl is correctly installed, but the paddle is missing or has been incorrectly installed. Lower
the platform by pressing and holding the bowl release button on the left of the motor base while
twisting the outer bowl handle toward the center. Be sure the paddle is installed in the lid.
The display shows E1, E2, or E4 and the program lights are flashing.
• The motor has overloaded and needs to be reset. Unplug the unit, remove the bowl, and allow the
motor base to cool for approximately 15 minutes before running again.
• Remove the outer bowl lid and paddle. Ensure no ingredients are jamming the lid assembly.
• The ingredients you are trying to process might be too dense. Make sure you are using ingredients
with sugar or fat. Follow the recipes in the inspiration guide for best results.
• Your freezer might be very cold. The unit is designed to process bases between 9°F and -7°F. Change
the setting of your freezer, move the Swirl Pint to the front of your freezer, or leave the Swirl Pint out
on the counter for a few minutes before processing.
• DO NOT process a solid block of ice, ice cubes, or hard, loose ingredients.
The display shows E3 and the program lights are flashing.
• There was an error and the program did not successfully complete. First, unplug the unit. Check that
the paddle and outer bowl lid are installed properly, then plug the unit back in and try running the
program again.
Swirl Pint froze at an angle in the freezer.
• For best results, do not process a Swirl Pint that has been frozen at an angle or scooped out
of and then refrozen unevenly.
• Always smooth-out the surface of your ice cream before re-freezing. If the Swirl Pint is frozen unevenly,
put the Swirl Pint in the fridge to allow the ingredients to melt. Then whisk to make sure the ingredients
are combined. Refreeze, making sure to place the Swirl Pint on a level surface in your freezer.
Outer bowl will not release from motor base after processing.
• Wait approximately 2 minutes, then try to remove the outer bowl again. Hold the release button on
the left side of the motor base and twist bowl handle clockwise to remove. This may take some force.
• To prevent the outer bowl from getting stuck on the motor base, make sure the cavity on top of the
paddle is fully dry before processing. Also, when processing dierent bases consecutively, make sure to
rinse and dry the paddle after processing each base. With some recipes, water may freeze between the
paddle and motor base causing them to stick together; drying the paddle between runs will prevent this.
Inside of CREAMi® Swirl Pint is scratched.
• Light scratching of the Swirl Pint is normal after regular use. To keep the Swirl Pint from scratching,
prep ingredients in a separate bowl and avoid aggressive use of metal utensils in the Swirl Pint. Clean
with soft, non-abrasive cloths.
The display shows a flashing “E” and the Swirl Press has retracted.
• Check that the pint base is open for ice cream to travel through. If the base is not open, you will have
to unlock and reinstall the pint in the dispense area, then open the pint base to continue dispensing.
• If the pint base was open and you previously dispensed from the pint and then refroze it, there may
be unprocessed ice cream in the nozzle cavity. Remove the pint from the dispense area and make sure
there is no frozen ice cream in the nozzle cavity. If you see frozen ice cream, run the area under warm
water and remove the frozen ice cream with the back of a spoon or fork. Then reinstall the pint for
dispensing and try again
• If the pint base was open, remove it from the dispense area. If you used mix-ins, the nozzle is most likely
clogged. To prevent damage to the machine, we recommend rinsing the nozzle area and scooping the
ice cream from the pint to the desired container. Mix-ins are not recommended for dispensing.
• If you did not use mix-ins and the pint base was open, your ice cream may be too dense for
dispensing and will need be processed again on RE-SPIN. Remove the dispense lid and nozzle and
follow steps 6–11 until the ice cream no longer looks crumbly or powdery. Then you can repeat steps
12–17 for dispensing.
• If after respinning your ice cream still will not dispense, it is too dense for dispensing and will need to
be enjoyed by scooping from the pint.
The display shows E8 and the Swirl Press has retracted.
• Unplug the unit and plug it back in.
• Follow the above steps for the flashing “E” error. If you receive another E8 error, contact customer support.
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The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC. Warranty coverage applies to the original owner and to the original product only and is
not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be
repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as containers, lids, paddles, motor bases, etc.), which
require regular maintenance and/or replacement to ensure the proper functioning of your unit, are
not covered by this warranty. Replacement parts are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance
(e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage due
to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages
caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts)
when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our
Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and
warranty service options, including the possibility of upgrading to our VIP warranty service options
for select product categories. So we may better assist you, please register your product online at
registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee
of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of
purchase. We also ask that you register your product online at registeryourninja.com and have the
product on hand when you call, so we may better assist you. A Customer Service Specialist will provide
you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to
state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so
the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, visit ninjaaccessories.com.
GET HELP RIGHT NOW!
DON'T RETURN TO THE STORE.
Questions or Problems?
CALL US: 1-877-646-5288
Toll-free customer support line
PRODUCT REGISTRATION
Visit registeryourninja.com to register your new Ninja® product within ten (10) days of purchase. You will be
asked to provide the store name, date of purchase, and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By
registering, you acknowledge you have read and understood the instructions for use and warnings set
forth in the accompanying instructions.
ninjakitchen.com
ninjakitchen.com
NOTESNOTES
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz
Power: 800 Watts
RECORD THIS INFORMATION
Model Number: ��������������������
Serial Number: ���������������������
Date of Purchase: �������������������
(Keep receipt)
Store of Purchase: ������������������
REGISTER YOUR PURCHASE
registeryourninja.com
Scan QR code using mobile device
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-877-646-5288
ninjakitchen.com
Illustrations may dier from actual product. We are constantly striving to improve our products,
therefore the specifications contained herein are subject to change withoutnotice.
CREAMI, CREAMIFY TECHNOLOGY, and NINJA are registered trademarks of SharkNinja Operating LLC.
CREAMERIZER, CREAMIFIT, and NINJA SWIRL are trademarks of SharkNinja Operating LLC.
This product may be covered by one or more U.S. patents.
See sharkninja.com/patents for more information.
© 2024 SharkNinja Operating LLC
NC701Series�IB�MP�Mv10
@ninjakitchen
