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OPERATING THE WASHING MACHINE
PREPARING THE LAUNDRY/SELECTING A PROGRAMME
ADDING LAUNDRY
Damage resulting from incorrect
installation and connection.
Installing and connecting the washing
machine incorrectly will cause serious
damage to property.
See “Installation”.
Damage resulting from failure to
remove the transit bars.
Failure to remove the transit bars can
result in damage to the washing machine
and to adjacent cabinetry or appliances.
Remove the transit bars as described in
“Installation”.
Switching on the washing machine
Turn the programme selector to the
Cottons programme.
The welcome tone will sound and the
welcome screen will light up.
The display will guide you through the initial
commissioning, which is divided into 5
steps.
For further information please refer to the
separate operating instructions.
Operation with cold or hot water
This washing machine is programmed at
the factory for use with cold water only. If
you want to use hot water as well, you will
need to re-programme the washing
machine as described in "Settings - Water
intake".
Operating the sensors
The sensors react to fingertip contact.
Selection is possible as long as the
respective sensor is illuminated.
If a sensor is brightly lit, this means:
currently selected
If a sensor is dimly lit, this means: selection
possible
a
Control panel
The control panel consists of a display
and various sensors.
b
sensors
The values in the display can be
changed with the sensors.
c
Sensors for Extras
You can supplement the wash
programmes with Extras.
d
Display
Different values are displayed and/or
selected in the display.
e
OK sensor
The OK sensor is used to confirm
selected values.
f
sensor
The sensor starts the Delay start
function.
g
sensor
You can view information about the
energy and water consumption of your
washing machine with the sensor.
h
sensor
You can specify the level of soiling of
the load in three settings. This sensor is
only active with the TwinDos option
activated.
i
Start/Add laundry sensor
Touching theStart/Add laundry
sensor starts a programme. The
sensor lights up constantly.
Once the programme has
started, theStart/Add laundry
sensor allows you to add laundry.
j
sensor
Activates detergent dispensing with a
capsule.
k
TwinDos sensors with options for
Whites and Colours
The TwinDos sensor is used for
deactivating and activating automatic
detergent dispensing.
l
Optical interface
For service technicians.
m
Programme selector
for selecting programmes and for
switching the washing machine off. The
washing machine is switched on by
selecting a programme, and switched
off by turning the programme selector
to the position.
Washing environmentally and
economically
-Programmes that are more efficient with
regard to energy and water consumption
generally have a longer running time. By
extending the programme running time,
the wash temperature that is actually
reached can be reduced while still
providing the same wash results.
-For example, the ECO 40-60 programme
has a longer running time than Cottons
40°C or 60°C, but the ECO 40-60
programme is more efficient in terms of
energy and water consumption.
-To get the most out of your machine,
load the maximum dry load for the
programme you are using.
-Use the Express 20 programme for small,
lightly soiled loads.
1. Preparing the laundry
Empty all pockets.
Damage due to foreign
objects.
Nails, coins, paper clips, and so
on can cause damage to
garments and components in the
machine.
Check the laundry before washing
and remove any foreign objects.
Sort the laundry by colour and by care label. Most
garments have a textile care label in the collar or side
seam.
Pre-treat stains and badly soiled areas (Please refer to
the Miele website or Miele App for more information on
stain removal.).
2. Selecting a programme
There are three possible ways to select a programme:
1. Selecting standard programmes via the
programme selector
Turn the programme selector to the required
programme. The selected programme will appear in the
display. This will then be replaced by the standard
display.
2. Selecting additional programmes by turning the
programme selector to “
Further programmes/”
and using the display:
Turn the programme selector to the Further
programmes/position. The following appears in the
display: Silks
Touch the sensors until the programme you want
appears in the display.
Confirm the programme with the OK sensor.
3. Selecting programmes via the MobileStart
function and the Miele App
Turn the programme selector to the MobileStart
position.
The following appears in the display:
Load laundry, close the door and press 'Start'. Appliance can
be remotely controlled
Follow the instructions in the display and start the
programme.
The following appears in the display: MobileStart
The washing machine can now be operated with the Miele
App.
1
Detergent dispenser drawer
2
Control panel
3
Access to drain filter, drain pump
and emergency release
4
Door
5
Access panel for TwinDos
containers
3. Loading the washing machine
Opening the door
Take hold of the door and pull it
open.
Unfold the laundry and load
loosely in the drum.
Closing the door
Make sure that no items are
caught between the door and
the seal.
Shut the door with a gentle
swing.
4. Selecting programme settings
Selecting a temperature/spin speed
Touch the sensors above or below the temperature
or spin speed value in the display until the temperature/
spin speed you want appears in the display.
Selecting Extras
There are two ways of selecting Extras.
1. Directly above the sensor
Touch the sensor for the Extra you want. It then lights
up brightly.
2. Via the
Extras sensor and the display
Touch the Extras sensor. The following appears in the
display: No Extras
Touch the sensors until the Extra you want appears
in the display and confirm this with the OK sensor.
Degree of soiling
The sensor is only active when the
TwinDos option is activated.
-
Light
No visible soiling or stains
- Normal
Visibly soiled and/or just a few slight
stains
- Heavy
Heavily soiled and/or clearly visible stains
Delay start
Delay start
With Delay start you can delay the start of a
programme. The start of the programme
can be delayed from 15 minutes up to a
maximum of 24 hours.
SmartStart
The SmartStart function (only functional in
selected countries) lets you define a period
of time during which your washing machine
will start automatically. The appliance will
start on receipt of a signal, e.g. from your
energy supplier, that indicates that the
electricity tariff is particularly economical.
5. Adding detergent
There are several options for adding
detergent.
TwinDos
TwinDos dispensing is automatically
activated for all programmes in which
dispensing is possible.
Changing TwinDos dispensing
You can change the suggested colour
composition of the laundry.
Touch the sensor for Whites or Colours.
Deactivating TwinDos dispensing
Touch the TwinDos sensor. The sensor is
only dimly lit and dispensing is
deactivated.
Adding detergent
Any detergent suitable for automatic front
loading washing machines can be used
with this appliance. Please observe the
instructions for use and dosage on the
detergent packaging.
Ensure that TwinDos dispensing is
deactivated.
Pull out the
detergent
dispenser drawer
and add detergent
to the
compartments.
Detergent for the pre-wash
Detergent for the main wash
and soaking
/
Fabric softener, liquid starch or
capsules
Activating CapDosing
Touch the sensor. The following
appears in the display:
No Cap
Touch the sensors until the capsule
you want appears in the display.
Confirm the capsule with the OK sensor.
See "Detergent" in the operating
instructions for more information on
detergents, capsules and dosage.
Using detergent tablets or pods
Always put detergent tablets or pods
directly in the drum with the laundry. They
cannot be added via the detergent
dispenser drawer.
6. Starting the programme
Touch the flashing
Start/Add laundry
sensor.
The door will lock and the programme will
start.
The programme status is displayed.
Energy savings
After 10 minutes the indicators will dim.
TheStart/Add laundry sensor flashes
slowly.
You can reactivate the indicators:
Touch theStart/Add laundry sensor (this
does not have any effect on a running
programme).
Adding laundry during a programme
sequence (AddLoad)
Laundry can be added or removed at any
time, provided that the symbol is not lit
up in the display.
Touch theStart/Add laundry sensor.
The following appears in the display:
Please wait
Wait until the following display lights up:
Door can be opened
Open the door and add or remove
laundry.
Close the door.
Touch theStart/Add laundry sensor.
The wash programme will continue.
7. At the end of the programme
The door is locked in the Anti-crease
phase. The display will change to show:
Finish/Anti-crease and Press Start button
Unlock the door either by touching
theStart/Add laundry sensor or by
turning the programme selector to the
position.
The door will be unlocked.
Useful tip: After the Anti-crease phase, the
door will unlock automatically.
Take hold of the
door and pull it
open.
Remove the
laundry.
Items left in the drum could discolour
other items in the next wash or become
discoloured themselves.
Check that all items have been removed
from the drum.
Check the folds in
the door seal for
any small articles,
e.g. buttons,
which might be
lodged there.
Useful tip: For safety reasons close the
door.
Remove any used capsules from the
detergent dispenser drawer.
Useful tip: Leave the detergent dispenser
drawer slightly open to allow it to dry.
Extras
You can use the Extras sensor to augment
the wash programmes.
SingleWash
For efficiently washing a very small load (<
1kg) in a normal wash programme. The
wash duration is reduced. Please note the
following advice:
-Use liquid detergent
-Reduce the dosage to a maximum of
50% of the amount quoted for a ½ load
Pre-ironing
In order to reduce creasing, the laundry
undergoes a smoothing process at the
end of the programme. For optimal
smoothing reduce the maximum load by
50%. Follow the instructions in the display.
Small loads achieve a better result. The
garments must be suitable for drying in a
tumble dryer and suitable for ironing
.
Water +
The water level in the wash and rinse
stages is increased and a second rinse is
carried out in the“Separate rinse/Starch”
programme.
You can select other functions for
theWater + sensor. These are described
in “Settings”.
Quick
The programme duration is reduced.
Mechanical action and energy usage are
increased.
Stains
For cleaning stained laundry. The
programme sequence is altered with this
option.
Pre-wash
For laundry with large amounts of dirt, e.g.
dust and sand.
Soak
For heavily soiled and stained items with
protein stains. A duration of between 30
minutes and 6 hours can be chosen for
the soak process. See "Settings" for more
information.
The factory default setting is 30 minutes.
Intensive
For hard-wearing laundry that is very
heavily soiled. Cleaning efficiency is
increased through more intense
mechanical action and the application of
more heat energy.
Extra quiet
This option reduces noise levels during
the wash programme. Use this if you want
to wash during quiet periods (for instance,
when children are sleeping). The final spin
is automatically reduced to (Rinse
hold). The programme duration is
increased.
Extra gentle
Drum rotation and wash duration are
reduced. Lightly soiled fabrics are washed
more gently.
AllergoWash
This option should be used where high
standards of hygiene are required. More
energy is used to lengthen temperature
holding times and more water is used to
increase rinsing efficiency. The items must
be suitable for drying in a tumble dryer
and suitable for ironing .
Before the first useOperating the washing machinePreparing the laundrySelecting a programmeStarting the programmeExtras
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en-AU, NZ
M.-Nr. 11 919 870
WWH 860
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PROGRAMME CHART
CLEANING AND CARE
PROBLEM SOLVING GUIDE
Programme chartDetergentCleaning and careProblem solving guide
ProgrammeLoad
(in kg)
TemperatureItemsExtra
ECO 40-608.0For normally soiled cotton garments
A laundry load consisting of mixed cottons that are intended for washing
at 40°C or 60°C can be washed in the same wash cycle.
These settings are the most efficient in terms of energy and water
consumption for washing cottons.
Cottons8.0Cold to 90°CCottons, linens or cotton mix fabrics, e.g. table linen, towelling,
underwear, T-shirts etc.
, , , , , , ,
, , ,
Minimum iron4.0Cold to 60°CSynthetic and mixed fibre textiles and easy care cotton., , , , , , ,
, , ,
Delicates3.0Cold to 40°CDelicate garments made from synthetic fibre, mixed fibre, rayon and
viscose.
, , , , , , ,
, ,
Woollens 2.0Cold to 40°CMachine-washable or hand-washable wool or wool blend fabric. If the
care label does not specify a temperature, wash using the cold setting.
,
Shirts1.0/2.0Cold to 60°CShirts and blouses made of cotton and mixed fibre. Wash silk shirts and
blouses in the Delicates programme.
If the preset
Pre-ironing
option is switched off, the maximum load
capacity is increased to 2.0 kg.
, , , , , , ,
, ,
MobileStart The Miele App is used for selecting programmes and operating the
machine.
QuickPowerWash4.040°C – 60°CModerately soiled garments which are also suitable for washing in the
Cottons programme.
, ,
Dark garments/
Denim
3.0Cold to 60°CBlack and dark garments made from cotton, mixed fibres and denim., , , , , , ,
, ,
Cottons hygiene8.060°C to 90°CCotton or linen fabrics with direct skin contact or for which special
hygiene requirements apply.
, , , , , , ,
,
Proofing2.540°CFor treating microfibre fabric, skiwear and table linen made from mainly
synthetic fibres to provide a water and dirt resistant finish.
Silks 1.0Cold to 30°CSilks and other hand-washable fabrics with no wool content, e.g. satin,
lace and silk.
,
Outerwear2.5Cold to 40°CPerformance outerwear (e.g. jackets and trousers) made from membrane
fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc.
, , , , , , ,
Express 203.5Cold to 40°CCotton garments that have hardly been worn or are only very lightly
soiled.
,
Sportswear3.0Cold to 60°CSportswear such as jersey shirts and leggings, and microfibre and fleece
garments.
, , , , , , ,
,
Automatic plus6.0Cold to 40°CMixed loads of garments sorted according to colour which are suitable for
the Cottons and Minimum iron programmes.
, , , , , , ,
, ,
Pillows2 (40x80cm)
1 (80x80 cm)
Cold to 60°CSynthetic filled washable pillows., , , , , ,
Curtains2.0Cold to 40°CCurtains, including net curtains, specified as machine-washable by the
manufacturer.
, , , , , , ,
,
Down filled items2.0Cold to 60°CJackets, sleeping bags, pillows and other down-filled items., , , , , ,
First wash2.0Cold to 40°CNew items made of cotton, towelling and polyester fabric., , , ,
Down duvets2.5Cold to 60°CQuilts, duvets and pillows with feather or down filling., , , , , ,
Clean machineNo load85°CWith frequent washing at low temperatures there is a danger of a build-up
of bacteria in the washing machine. Cleaning the washing machine will
significantly reduce bacteria, mould, and biofilm, and prevent the build-up
of unpleasant odours.
=SingleWash; =Pre-ironing; =Water +; =Quick; =Stains; =Pre-wash; =Soak; =Intensive;
=Extra quiet; =Extra gentle; =AllergoWash
Miele recommended detergents
Miele
UltraPhase 1 and 2
Miele capsules
ECO 40-60 –
Cottons –
Minimum iron –
Delicates –
Woollens – ––
Shirts –
QuickPowerWash –––
Dark garments/Denim –
Cottons hygiene –
Silks – ––
Outerwear– ––
Express 20 – –
Sportswear– ––
Automatic plus –
Pillows –––
Curtains ––
Down filled items– ––
First wash – –
Down duvets– ––
Separate rinse/Starch–/––/–/––/–
Recommended Specialist detergents (e.g. WoolCare)
–Not recommended Fabric care (e.g. fabric softener)
Additive (e.g. booster)
Cleaning the detergent dispenser
drawer
Washing at low temperatures and the use
of liquid detergent can lead to a build-up
of mould and bacteria in the detergent
dispenser drawer.
For hygiene reasons, clean the entire
drawer at regular intervals.
Pull out the
detergent
dispenser drawer
until a resistance
is felt.
Press down the release button and, at
the same time, pull the drawer right out
of the machine.
Clean the detergent drawer with warm
water.
Cleaning the siphon tube and the fabric
softener channel
Pull the siphon out
of the
compartment and
clean it under
warm running
water.
Clean the siphon tube in the same way.
Refit the siphon.
Clean the fabric
softener channel
using a brush and
warm water.
Liquid starch results in clogging. If
clogged, the siphon in the /
compartment will not work and the
compartment can overflow.
Clean the siphon particularly thoroughly
after using liquid starch a few times.
Cleaning the detergent dispenser
drawer housing
Use a bottle brush
to remove
detergent residues
and limescale
from the jets
inside the
detergent
dispenser drawer
housing.
Replace the detergent dispenser drawer.
Useful tip: Leave the detergent dispenser
drawer slightly open to allow it to dry.
Cleaning the drum (Hygiene info)
Washing at low temperatures and/or using
liquid detergents can cause bacteria and
odours to build up in the washing machine.
Use the Clean machine programme to
clean the machine. Note the message in
the display:
Hygiene info: Run a programme
at min. 75°C or “Clean machine'” programme
TwinDos maintenance
Damage resulting from dried laundry
detergent.
If the system has not been used for a long
time (more than two months), detergent in
the hoses can become viscous or dry out.
The hoses can become blocked and
would then need to be cleaned by a
service technician.
Clean the TwinDos system.
To clean the system, you need a
“TwinDosCare” cleaning cartridge. These
are available from shop.miele.com
ProblemPossible cause and remedy
The control panel
remains dark.
There is no power to the machine.
Check whether the mains plug is plugged in and
switched on.
Check whether the circuit breaker has tripped.
The washing machine has switched off automatically to
save energy.
Switch the washing machine on again by turning the
programme selector.
The following appears in
the display:
Service Door release
fault F35
The door is not closed properly. The door lock could not
engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact Miele.
Check drainage. See
The water outlet is blocked or restricted.
The drain hose has been fixed too high.
Clean the filters and the drain pump.
The maximum drain height is 1m.
Water intake. See
The water inlet is blocked or restricted.
Check whether the tap is turned on properly.
Check whether the inlet hose is kinked.
Check whether there is sufficient water pressure.
The filter in the water inlet is blocked.
Clean the filter (see the operating instructions).
Waterproof system. Turn
off . Service.
The water protection system has reacted.
Turn off the tap.
Call Miele.
Service Fault F
There is a fault.
Disconnect the washing machine from the electricity
supply. Switch off at the wall and withdraw the plug from
the socket, or switch off the mains circuit breaker.
Wait at least 2minutes before reconnecting the
washing machine to the electricity supply.
Then switch the washing machine on again.
Restart the programme.
If the fault message appears again, contact Miele.
Check hot water intake
The water inlet for hot water is blocked or turned off. The
programme was carried out using cold water.
Check whether the tap is turned on properly.
Check whether the inlet hose is kinked.
Check whether there is sufficient water pressure.
ProblemPossible cause and remedy
Check detergent
Excessive foam has built up during washing.
With TwinDos, check the dosage amount set.
Reduce the amount set in 10% increments.
Use less detergent next time and follow the
manufacturer's instructions on dosage given on the
packaging.
Hygiene info: Run a
programme at min. 75°C or
“Clean machine'” programme
A programme using a temperature above 60°C has not
been run for a long time.
Turn the programme selector to Further programmes/
and select the
Clean machine programme in the
Maintenance submenu.
Run the Clean machine programme using the Miele
IntenseClean machine cleaner or a universal powder
detergent.
This will clean the washing machine and prevent a build-up
of bacteria and odours.
Align the washing machine
The Pre-ironing Extra at the end of the programme could
not be carried out properly.
Check whether the washing machine is aligned correctly
(see "Installation – Levelling the machine").
Check whether the maximum drain height of 1m has
been exceeded.
If the fault message appears again, contact Miele. The
washing machine can still be used, but without the Pre-
ironing Extra.
is almost empty. Only a
few more programmes are
possible
The detergent in the cartridge is running low. The remaining
detergent is sufficient for another 4to 8wash programmes.
Order a new cartridge.
Use “TwinDos” or start
Mainten. See
TwinDos or automatic dispensing via compartment and/
or has not been used for a long time.
Use TwinDos for one of your next loads.
Carry out the TwinDos maintenance programme as
described in "Cleaning and care - TwinDos
maintenance".
Start TwinDos Maint. for
comp. . See
TwinDos or automatic dispensing via compartment and/
or has not been used for a long time. It is possible that
detergent has dried inside the hoses.
Carry out the TwinDos maintenance programme
immediately as described in "Cleaning and care -
TwinDos maintenance".
Quick Start Guide
Washing machine
These short instructions are not a substitute for the operating instructions supplied with
the appliance. Please read the operating instructions supplied with your washing machine
before using it for the first time and take note of the Warning and Safety instructions, as
well as the full descriptions on how to use your appliance.
en-AU, NZ
M.-Nr. 11 919 870 / 01
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