COOK
LIKE
A
GOD
ARE30 | ARE36
ARE MODELS
USE AND CARE MANUAL
ELECTRIC RANGES
ARE MODELS
ARE30 | ARE36
TABLE OF CONTENTS
BEFORE YOU BEGIN ..................................................................................................................................... 2
ANTI-TIP DEVICE .......................................................................................................................................... 2
IMPORTANT SAFETY INSTRUCTIONS .......................................................................................................... 3
Important safety instructions What you need to know about safety instructions ........................................ 3
For your safety .............................................................................................................................................. 3
Important safety instructions ....................................................................................................................... 3
Surface cooking units ................................................................................................................................... 4
Electric safety ............................................................................................................................................... 4
Child safety ................................................................................................................................................... 4
Oven .............................................................................................................................................................. 5
Ventilation hood ............................................................................................................................................ 5
Glass / Ceramic cooking surfaces ................................................................................................................ 5
Critical installations warnings ..................................................................................................................... 5
Usage cautions ............................................................................................................................................. 6
PRODUCT DIMENSIONS ............................................................................................................................... 7
Checking the installation site ....................................................................................................................... 7
PREPARING TO INSTALL THE RANGE ......................................................................................................... 8
Minimum dimensions ................................................................................................................................... 8
CONNECTING THE POWER KD INSTALLATION ........................................................................................... 8
PROCEDURES RUBBER PAD INSTALLATION ON BACK PANEL ................................................................ 10
INTRODUCING YOUR NEW RANGE ............................................................................................................. 11
Before you begin ......................................................................................................................................... 12
Energy saving tips ....................................................................................................................................... 12
COOKTOP COOKING .................................................................................................................................... 12
POSITIONING THE OVEN RACKS ................................................................................................................ 14
OPERATING THE OVEN ............................................................................................................................... 15
Oven cooking safety guidelines .................................................................................................................. 15
Oven function .............................................................................................................................................. 15
Using the option function ........................................................................................................................... 15
CLEANING AND MAINTENANCE ................................................................................................................ 19
Cleaning stainless steel surfaces ............................................................................................................... 19
Cleaning the oven racks ..............................................................................................................................19
Cleaning the oven door ............................................................................................................................... 19
Cleaning the surface burner control knobs ............................................................................................... 20
REMOVING THE OVEN DOOR ...................................................................................................................... 21
Removing the oven door ............................................................................................................................. 21
Replacing the oven door ............................................................................................................................. 21
TROUBLE SHOOTING .................................................................................................................................. 22
Installation .................................................................................................................................................. 22
Cooktop ....................................................................................................................................................... 22
Oven ............................................................................................................................................................ 23
Information code ......................................................................................................................................... 23
WARRANTY AND SERVICE ......................................................................................................................... 24
Warranty and service .................................................................................................................................. 24
Warranties and duration ............................................................................................................................. 24
Thor group will pay for ................................................................................................................................ 24
Thor group will not pay for ......................................................................................................................... 24
Warranty and product registration ............................................................................................................. 25
Warranty notification .................................................................................................................................. 25
Warranty and product registration ............................................................................................................. 25
BEFORE YOU BEGIN
READ THESE INSTRUCTIONS COMPLETELY AND CAREFULLY.
Important note to the installer
• Read all instructions contained in these installation instructions before installing the range.
• Remove all packing materials from the oven compartments before connecting the electric supply to
the range.
• Observe all governing codes and ordinances.
• Be sure to leave these instructions with the consumer.
• Installation of this appliance requires basic mechanical skills.
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not covered under the Warranty.
Important note to the consumer
• Keep these instructions with your user manual for future reference.
• As when using any appliance generating heat,there are certain safety precautions you should follow.
• Be sure your range is installed and grounded properly by a qualified installer or service technician.
• Make sure the wall coverings around the range withstand the heat generated by the range.
• Cabinet storage space above the surface burners should be a minimum of 30 in. (76.2 cm).
Important note to the services
The electrical diagram is attached to the back of the range.
WARNING:
To reduce the risk of tipping the range,the range must be secured by a properly installed Anti-Tip device.
AFTER THERANGEHAS BEEN INSTALLED,CONFIRM THATTHE ANTI-TIP DEVICE HAS BEEN PROPERLY
INSTALLED AND VERIFY THAT THE ANTITIP DEVICE IS PROPERLY ENGAGED.
A. If the anti-tip device is not installed,a child or adult can tip the range and be killed.
B. Verify that the anti-tip device has been properly installed and engaged at therear right (or rear left) of
the range bottom.
C. If you move the range and then move it back into place,ensure the anti tip device is re-engaged at the
right or left rear of the range bottom.
D. Do not operate the range without the anti-tip device in place and engaged.
E. Failure to do so can result in death or serious burns to children or adults.
WARNING:
Do not step,lean,or sit on the doors of the range. You can cause the range to tip,resulting in burns or
serious injuries.
Confirm that the Anti-Tip device is installed properly. Then,to verify that the Anti-Tip device is en-
gaged,grasp the top rear edge of the range and carefully attempt to tilt it forward. The Anti-Tip device
should prevent the range from tilting forward more than a few inches.
If you pull the range out from the wall for any reason,make sure the anti tip device is properly engaged
when you push the range back against the wall. If it is not,there is a risk of the range tipping over and
causing injury if you or a child stand,sit,or lean on the open door.
Never completely remove the leveling legs. If you remove the leveling legs,the range will not be
secured to the anti-tip device properly.
IMPORTANT SAFETY INSTRUCTIONS
California proposition 65 warning
CAUTION
Cancer and ReproductiveHarm-www.P65Warnings.ca.gov.
Important safety instructions
Read and follow all instructions before using your oven to prevent the risk offire,electric shock,personal
injury,or damage when using the range. This guide does not cover all possible conditions that may occur.
Always contact your service agent or manufacturer about problems that you do not understand.
What you need to know about safety instructions
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur.
It is your responsibility to use common sense,caution,and care when Installing, maintaining,and
operating your oven.
Important safety symbols and precautions
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when using you oven, follow these
basic safety precautions.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service center for help.
Note:
These warning signs are here to prevent injury to you and others. Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
IMPORTANT SAFETY INSTRUCTIONS
For your safety
When using electrical appliances, you should follow basic safety precautions, including the following:
CAUTION
Use this appliance only for its intended purpose as described in this Owner’s Manual.
Potentially hot surfaces include the cook top, areas facing the cook top, oven vent opening, surfaces
near the opening, crevices around the oven door.
Be sure your appliance is properly installed and grounded by a qualified technician. User servicing-Do
not repair or replace any part of the appliance unless specifically recommended in this manual. All
other servicing should be referred to a qualified technician.
Always disconnect the power to the appliance before servicing by removing the fuse or switching off the
circuit breaker.
• Do not enter the oven.
• Do not store items of interest to children in cabinets above a range or on the back guard of a range.
Children climbing on the range to reach items could be seriously injured.
• Do not leave children alone. Never leave children alone or unattended in an area where this appliance
is in use. They should never be allowed to sit or stand on any part of the appliance.
• Never use your appliance for warming or heating the room.
• Do not use water on greasefires. Turn off the oven to avoid spreading the flames. Smother the fire or
flames by closing the door or use a dry chemical, baking soda, or foam-type extinguisher.
• Avoid scratching or impacting glass doors, cook tops or control panels. Doing so may lead to glass
breakage. Do not cook on a product with broken glass. Shock, fire, or cuts may occur.
• Do not lean on the range as you may turn the control knobs inattentively.
Important
safety instructions
Storage in or on the appliance. Do not store flammable materials in the oven or near the surface units.
Be sure all packing materials are removed from the appliance before operating it.
Keep plastics, clothes, and paper away from parts of the appliance that may become hot.
Wear proper apparel. Never wear loose-fitting or hanging garments while using the appliance.
Use only dry potholders. Placing moist or damp potholders on hot surfaces may result in burns from
steam. Do not let the potholder touch hot heating elements. Do not use a towel or other bulky cloth.
Teach children not to play with the controls or any other part of the range.
For your safety, do not use high-pressure water cleaners or steam jet cleaners.
The appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
IMPORTANT SAFETY INSTRUCTIONS
Surface cooking units
• Never leave surface units unattended at high heat settings. Boil overs cause smoking and greasy
spillovers that may ignite.
• Protective Liners–Do not use aluminum foil to line surface unit drip bowls or oven bottoms, except as
suggested in the manual. Improper installation of these liners may result in a risk of electric shock or
fire.
• To avoid oil spillover and fire, use a minimum amount of oil when shallow pan-frying and avoid cooking
frozen foods with excessive amounts of ice.
• Do not operate the cook top without cookware. If the cook top operates without cookware, the control
knobs will become hot.
• Never use the glass cook top surface as a cutting board.
• Use care when touching the cook top. The glass surface of the cook top will retain heat after the
controls have been turned off.
• Be careful when placing spoons or other stirring utensils on the glass cook top surface when it is in
use. They may become hot and could cause burns.
• Use proper pan sizes. This appliance is equipped with surface units of different size. Select pots
and pans that have flat bottoms large enough to cover the surface area of the heating element. Using
undersized cookware will expose a portion of the heating element to direct contact and may result in
the ignition of clothing. Matching the size of the pot or pan to the burner will also improve efficiency.
• Utensil Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units.
• To reduce the risk of burns, ignition of flammable materials, or spillage due to unintentional contact
with utensils, position utensil handles so that they are turned inward and do not extend over adjacent
surface units.
• Glazed cooking utensils. Only certain types of glass, glass/ceramic, ceramic, earthenware, or
other glazed cookware can be used for range top service without breaking due to sudden changes in
temperature.
• Be sure you know which control knob operates each surface unit. Make sure you turned on the correct
surface unit.
• Always turn the surface units off before removing cookware.
• When preparing flaming foods under the hood, turn the fan on.
• Keep an eye on foods being fried at high or medium high heat settings.
• Do not store heavy items above the cook top surface that would fall and damage it.
• Do not Use Decorative Surface Element Covers – If an element is accidentally turned on, the decorative
cover will become hot and possibly melt. Burns will occur if the hot covers are touched. Damage may
also be done to the cook top.
IMPORTANT SAFETY INSTRUCTIONS
Electrical safety
Proper Installation-Be sure your appliance is properly installed and grounded by a qualified technician.
• Flush-mounted appliances may be operated only after they have been installed in cabinets and
workplaces that conform to the relevant standards. This ensures that the appliances are installed in
compliance with the appropriate safety standards.
• If your appliance malfunctions or if fractures, cracks, or splits appear:
- switch off all cooking zones
- unplug the range from the AC wall outlet
- contact your local service center.
WARNING
If the surface is cracked, switch off and unplug the appliance to avoid the possibility of electrical shock.
Do not use your cook top until the glass surface has been replaced.
WARNING
Ensure that the appliance is switched off before replacing the lamp to avoid the possibility of
electric shock.
The range should not be placed on a base.
Child safety
WARNING
• This
appliance is not intended for use by young children or infirm persons without the adequate
supervision of a responsible adult.
• Young children should be supervised to ensure that they do not play with the appliance.
• Keep children away from the door when opening or closing it as they may bump themselves on the
door or catch their fingers in the door.
• The cooking zones will become hot when you cook. To keep small children from being burned, always
keep them away from the appliance while you are cooking.
WARNING
Accessible parts may become hot during use. To avoid burns, young children should be kept away.
IMPORTANT SAFETY INSTRUCTIONS
Oven
DO NOT TOUCH THE HEATING ELEMENTS OR INTERIOR SURFACES OF THE OVEN. Heating elements
may be hot even though they are dark in color.Interior surfaces of an oven become hot enough to cause
burns.During and after use,do not touch or let clothing or otherflammable materials contact the heating
elements or interior surfaces of the oven until they have had suffcient time to cool.Other surfaces of the
appliance may become hot enough to cause burns.Among these surfaces are oven vent openings and
surfaces near these openings,the oven door,and the window of the oven door.
• Do not heat unopened food containers. The build-up of pressure may cause the container to burst and
result in injury.
• Do not use the oven to dry newspapers. If overheated,newspapers can catch onfire.
• Do not use the oven for a storage area. Items stored in an oven can ignite.
• Use care when opening the door. Let hot air or steam escape before you remove food from or put food
into the oven.
• Protective liners. Do not use aluminum foil to line the oven bottoms,except as suggested in the manual.
Improper installation of these liners may result in a risk of electric shock orfire.
• Keep oven vent ducts unobstructed. The oven vent is located above the right rear surface unit. This
area could become hot during oven use. Never block this vent or place plastic or heat-sensitive items
on it.
• Placement of oven racks. Always place oven racks in the desired location while the oven is cool. If the
rack must be moved while the oven is hot, use potholders. Do not let the potholders come in contact
with the hot heating element in the oven.
• Do not allow aluminum foil or a meat probe to contact the heating elements.
• During use, the appliance becomes hot. Care should be taken to avoid touching heating elements
inside the oven.
• Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass. They can
scratch the surface which may result in the glass shattering.
CAUTION
Do not attempt to operate the oven during a power failure. If the power fails, always turn the oven
off. If the oven is not turned off and the power returns, the oven may begin to operate again. Food left
unattended could catchfire or spoil.
IMPORTANT SAFETY INSTRUCTIONS
Ventilating hood
• Clean ventilating hoods frequently.Do not let grease accumulate on the hood or filter.
• When flaming foods under the hood,turn the fan on.
Glass/ceramic cooking surfaces
• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface unitsmay be hot even though they
are dark in color. Areas near surface units may become hot enough to cause burns. During and after use,
do not touch, or let clothing or other flammable materials contact the surface units or areas near the
units until they have had suffcient time to cool. Among these areas are the cook-top and the facing of the
cook-top.
• Do not cook on a broken cook top. If the cook top should break, cleaning solutions and spillovers
may penetrate the broken cook-top and create a risk of electric shock.Contact a qualified technician
immediately.
Clean the cook top with caution. If a wet sponge or cloth is used to wipe spills on a hot cooking area, be
careful to avoid steam burns. Some cleaners can produce noxious fumes if applied to a hot surface.
Critical installation warnings
WARNING
• This applia
nce must be installed by a qualified technician or service company.
- Failing to have a qualified technician install the range may result in electric shock,fire,an
explosion,problems with the product,or injury.
• Unpack the oven,remove all packaging material and examine the oven for any damage such as dents
on the interior or exterior of the oven,broken door latches,cracks in the door,or a door that is not lined
up correctly.If there is any damage,do not operate the oven and notify your dealer immediately.
• Plug the power cord into a properly grounded outlet with the proper configuration.Your oven should be
the only item connected to this circuit.
• Keep all packaging materials out of the reach of children. Children may use them for play and injure
themselves.
• Install your appliance on a level and hard floor that can support its weight.
- Failing to do so may result in abnormal vibrations,noise,or problems with the product.
IMPORTANT SAFETY INSTRUCTIONS
• This
appliance must be properly grounded.
• Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
- This may result in electric shock, fire, an explosion, or problems with the product
• Do not cut or remove the ground prong from the power cord under any circumstances.
• Connect the oven to a circuit that provides the correct amperage.
• Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight
or water (rain drops).
- This may result in electric shock or fire.
• Do not use a damaged power cord or loose wall socket.
- This may result in electric shock or fire.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy object on the power cord, or insert the
power cord between objects.
- This may result in electric shock or fire.
• If the power cord is damaged,contact your nearest service center.
Usage cautions
CAUTION
• If the surface is cracked, turn the appliance off.
- Failing to do so may result in electric shock.
• Dishes and containers can become hot. Handle with care.
• Hot foods and steam can cause burns. Carefully remove container coverings, directing the steam away
your hands and face.
• Remove lids from baby food jars before heating. After heating baby food, stir well to distribute the heat
evenly. Always test the temperature by tasting before feeding the baby. The glass jar or the surface of
the food may appear to be cooler than the interior, which can be hot enough to burn an infant’s mouth.
• Take care as beverages or food may be very hot after heating.
- Especially when feeding a child. Check that it has cooled sufficiently.
• Take care when heating liquids such as water or other beverages.
- Make sure to stir during or after cooking.
- Avoid using a slippery container with a narrow neck.
- Wait at least 30 seconds after heating before removing the heated liquid.
- Failing to do so may result in an abrupt overflow of the contents and cause burns.
IMPORTANT SAFETY INSTRUCTIONS
• Do not
stand on top of the appliance or place objects(such as laundry,oven cover,lighted
candles,lighted cigarettes,dishes,chemicals,metal objects,etc.)on the appliance.
- Items,such as a cloth,may get caught in the door.
- This may result in electric shock,fire,problems with the product,or injury.
• Do not operate the appliance with wet hands.
- This may result in electric shock.
• Do not spray volatile substances such as insecticide onto the surface of the appliance.
- As well as being harmful to humans,it may also result in electric shock,fire,or problems with
the product.
• Do not put your face or body close to the appliance while cooking or when opening the door just
after cooking.
- Take care that children do not come too close to the appliance.
- Failing to do so may result in children burning themselves.
• Do not place food or heavy objects over the edge of the oven door.
- If you open the door,the food or object may fall and this may result in burns or injury.
• Do not abruptly cool the door,the inside of the appliance,or a dish by pouring water over it during or
just after cooking.
- This may result in damage to the appliance.The steam or water spray may result in burns or
injury.
• Do not operate while empty except for self-cleaning.
• Do not defrost frozen beverages in narrow-necked bottles. The bottles can break.
• Do not scratch the glass of the oven door with a sharp object.
- This may result in the glass being damaged or broken.
• Do not store anything directly on top of the appliance when it is in operation.
• Do not use sealed containers.Remove seals and lids before cooking. Sealed containers can explode due
to the build up of pressure even after the oven has been turned off.
• Take care that food you are cooking in the oven does not come into contact with the heating element.
- This may result infire.
• Do not over-heat food.
- Overheating food may result infire.
PRODUCT DIMENSIONS
36“ Electric Range
PRODUCT DIMENSIONS
30“ Electric Range
Checking the instal
lation site
Clearances and dimensions
To install the range,refer to the following figure.
For installation in CANADA,a Free-standing range is not to be installed closer than 12mm from any
adjacent surface.
CAUTION
This range has been designed to comply with the maximum allowable wood cabinet temperatures of
194°F. Make sure the wall covering, counter tops and cabinets around the range can withstand the
heat(up to 194° F)generated by the range. If not,discoloration,delamination or melting may occur.
PREPARING TO INSTALL THE RANGE
Mi
nimum dimensions
IMPORTANT
To eliminate the risk of burns orfire caused by reaching over heated surface units,cabinet storage space
located above the surface units should be avoided.If cabinet storage is to be provided,the risk can be
reduced by installing a range hood that projects horizontally a minimum of 5”beyond the bottom of
the cabinets.
M
INIMUM DIMENSIONS BETWEEN COOKTOP,
WALLS AND ABOVE THE COOKTOP:
A: Make sure the wall covering, countertop,
flooring and cabinets around the range can
withstand the heat (up to 200°F)generated by the
range.
B: Allow 30”minimum clearance between surface
units and bottom of unprotected wood or metal
cabinet, or allow a 24"minimum when bottom of
wood or metal cabinet is protected by no less
than 1/4" thick flame retardant millboard covered
with not less than No 28 MSG sheet metal, (.015"),
.015” thick stainless steel, .024" aluminum or
.020" copper.
C: This appliance has been approved for 0”
spacing to adjacent surfaces above the cook top.
However, a 6” minimum spacing to surfaces less
than 15” above the cook top and adjacent cabinet
is recommended to reduce exposure to steam,
grease splatter and heat.
To reduce the risk of burns orfire when reaching
over hot surface elements, cabinet
storage space above the cook top should be
avoided. If cabinet storage space is to be provided
above the cook top, the risk can be reduced by
installing a range hood that projects at least
5” beyond the front of the cabinets. Cabinets
installed above the cook top must be mo than 18”.
D: Allow 24”/30”/36” (depending on your range width) mini mun clearance between right and left cabinets.
CONNECTING THE POWER
Step 1.Meeting Electrical Connection Requirements
CAUTION
For personal safety, do not use an extension cord with this appliance. Remove house fuse or open circuit
breaker before beginning installation.
This appliance must be supplied with the proper voltage and frequency, and connected to an individual
properly grounded branch circuit, protected by a circuit breaker or fuse having amperage as specified on
the rating plate. The rating plate is located on the right of oven door.
We recommend you have the electrical wiring and hookup of your range connected by a qualified
electrician. After installation, have the electrician show you where your main range disconnect is located.
Check with your local utilities for electrical codes which apply in your area.
Failure to wire your oven according to governing codes could result in a hazardous condition. If there are
no local codes, your range must be wired and fused to meet the requirements of the National Electrical
Code, ANSI / NFPA No. 70 – Latest Edition.
Effective January 1, 1996, the National Electrical Code requires that new construction (not existing) utilize
a 4-conductor connection to an electric range.
When installing an electric range in new construction, follow Steps for 4-wire connection.
You must use a 3-wire or 4-wire, single-phase A.C. 208Y / 120 Volt or 240 / 120 Volt, 60 hertz
electrical system.
If the electrical service provided does not meet the above specifications, have a licensed electrician install
an approved outlet.
Use only a 3-conductor or a 4-conductor UL-listed range cord. These cords maybe provided with ring
terminals on wire and a strain relief device.
A range cord rated at 40 amps with 125/250 minimum volt range is required. A 50 amp range cord is
not recommended but if used, it should be marked for use with no minimal 13 ⁄ 8” diameter connection
openings. Care should be taken to center the cable and strain relief within the knock out hole to keep the
edge from damaging the cable.
NOTE
This appliance is manufactured ready to be installed with a
4-wire cord set.
Step 2.Power Cord
1. Remove the rear terminal block cover and loosen the 6
screws with a screwdriver.Theterminal block will then be
accessible.Do not discard these screws.
CONECTING THE POWER
2. For power cord installations only,hook the strain relief over the power cord hole located below the rear
of the drawer body.Insert the power cord through the strain relief and tighten the device.
• You must install the power cord with a strain relief.
• Attach the strain relief to the opening in conduit connection plate.
Step 3.4-wire power cord installation
WARNING
Electrical Shock Hazard
Electrical ground is required on this appliance. Do not connect to the electrical supply until appliance is
permanently grounded. Disconnect power to the circuit breaker or fuse box before making the electrical
connection.
This appliance must be connected to a grounded, metallic, permanent wiring system, or a grounding
connector should be connected to the grounding terminal or wire lead on the appliance. Failure to do any
of the above could result in a fire, personal injury or electrical shock. See below for more information on
electrical grounding.
A. Remove the 4 lower terminal screws from the terminal block.
B. Insert the 4 terminal screws through each power cord terminal and into the lower terminals of the
terminal block. Be certain that match the wire and terminals by color.
C. Tighten screws securely into the terminal block.
CAUTION
You must check voltage after connecting power cord.
Live 1-Neutral 120 V
Live 2-Neutral 120 V
Live 2-Live 2 208 V/240 V
CONNECTING THE POWER
Step 4 3-wire po
wer cord
WARNING
Electrical Shock Hazard
Electrical ground is required on this appliance.
Do not connect to the electrical supply until appliance is permanently grounded.Disconnect power to the
circuit breaker or fuse box before making the electricalconnection.
This appliance must be connected to a grounded,metallic,permanent wiring system,or a grounding
connector should be connected to the grounding terminal or wire lead on the appliance.Failure to do any
of the above could result in afire,personal injury or electrical shock.See below for more information on
electrical grounding.
A. Remove the 4 lower terminal screws from the terminal block.
B. Insert the Green ground terminals together with white one.
C. Insert the 3 terminal screws through each power cord terminal and into the lower terminals of the
terminal block.Be certain that match the wire and terminals by color.
D. Tighten screws securely into the terminal block.
CAUTION
You must check voltage after connecting power cord.
Live 1-Neutral 120 V
Live 2-Neutral 120 V
Step 5.Replacing the terminal block cover
Replace the terminal block cover on the range back and tighten the screw.
KD INSTALLATION PROCEDURES
Your Thor Kitchen range might have a KD Knob + handle design that need to be installed. Please follow
the procedures for Knob+Oven door handle installation.
1. Check the knobs
2. See the sheet for the number of each knob
Model#
Dual Burner
Knob
Single Burner
Knob
36” 2 3
30” 1 3
* For any parts damage or missing,please contact 877-288-809,or send email toinfo@thorgroup.us
3. Find the right knobs for each shaft on the range.Push the knob in to fully attach the shaft and make
sure there’s no friction between knobs and bezels.
RUBBER PAD INSTALLATION ON BACK PANEL
To Prevent the range too close to the wall,there are 2 plastic pads offered with the user’s manual,please
find the accessories and follow the below steps:
1. Check the installation kit packed with manual.
2 pcs screws. 2 pcs rubber pad
2. Install 2 pcs rubber pad as shown above
INTRODUCING YOUR NEW RANGE
OVERVIEW
1. Control Panel 2. Glass Surface 3. Oven Door
4. Oven Trim Plate 5. Control Knobs 6. Oven Light
7. Oven Fan 8. Shelf Position 9. Gasket
INTRODUCING YOUR NEW RANGE
What’s included with your range.
Wire Racks (2) Broiler Pan (1 set)
Before you
begin
Clean the oven thoroughly before using it for the first time. Then,remove the accessories,set the oven
to bake,and then run the oven at 350°F for 30 minutes.
There will be a distinctive odor.This is normal.
Ensure your kitchen is well ventilated during this conditioning period.
Energy saving tips
• Duri
ng cooking,the oven door should remain closed except when you turn food over.
• Do not open the door frequently during cooking to maintain the oven temperature and to save energy.
• Whenever possible,cook more than one item at a time.
COOKTOP COOKING
CA
UTION
BEFORE COOKING
Do not use the glass cook top surface as a cutting board.
Do not place or store items that can melt or catchfire on the glass cook top, even when it is not being
used.
Turn the surface units on only after placing cookware on them.
Do not store heavy items above the cook top surface. They could fall and damage it.
CAUTION
DURING COOKING
Do not place aluminum foil or plastic items such as salt and pepper shakers, spoon holders, or
plastic wrappings on the range when it is in use. The hot air from the vent could melt plastics or ignite
flammable items.
Make sure the correct surface unit is turned on.
Never cook directly on the glass. Always use cookware.
Always place the pan in the center of the surface unit you are cooking on.
Never leave surface units unattended while using a high heat setting. Boil overs cause smoking and
greasy spillovers that may catch onfire.
Turn the surface units off before removing cookware.
Do not use plastic wrap to cover food. Plastic may melt onto the surface and be very difficult to remove.
CAUTION
AFTER COOKING
Do not touch the surface units until they have cooled down.
The surface may be still be hot and burns may occur if you touch the glass surface before it has cooled
down sufficiently.
Immediately clean spills on the cooking area to prevent a tough cleaners, chore later.
About the radiant surface elements
The temperature rises gradually and evenly. As the temperature rises, the radiant element will glow red.
To maintain the selected setting, the element will cycle on and off. The heating element retains enough
heat to provide a uniform and consistent heat during the off cycle. For efficient cooking, turn off the
element several minutes before cooking is complete. This will allow residual heat to complete the
cooking process.
NOTE
Radiant elements have a limiter that allows the element to cycle ON and OFF, even at the HI setting. This
helps to prevent damage to the ceramic cook top. Cycling at the HI setting normal land can occur if the
cookware is too small for the radiant element or if the cookware bottom is not flat.
COOKTOP COOKING
Location of the radiant surface elements and controls
The radiant control knobs operate the radiant surface elements on the cook top as
shown below.
36 Inch
01
02
03
04
05
06
07
Right Front: 3000W (1800W & 1200W)
Right Rear: 1200W
Left Front:3000W(1500W&1500W)
Left Rear:1200 W
Middle Rear: 1200W
Control Panel
Element operating indicator light
COOKTOP COOKING
30 Inch
01 Right Front: 3000W
Right Rear: 1200W
Left Front: 3000W (1500W + 1500W)
Left Rear: 1200W
Control Panel
Element operating indicator light.
02
03
04
05
06
COOKING AREAS
The cooking areas on your range are identified by permanent circles on the glass cooking surface. For
the most efficient cooking, fit the pan size to the element size.
Pans should not extend more than .5 to 1 in. (1.3 to 2.5 cm) beyond the cooking area.
When a control is turned on, you can see a glow through the glass cooking surface. The element cycles
on and off to maintain the preset heat setting, even at high settings.
For more information about the correct types of cookware, see Using the correct cookware on page 25.
Using a surface burner control knob
SINGLE DUAL
COOKTOP COOKING
1. Push the knob in.
2. For the left and right rear burners, turn knob in either direction to the setting you want.
3. For the left and right front dual burners, turn in either direction to the setting you want.
Position A: Single Burner Position B: Dual Burner
SETTING
High
Medium High
Medium
Medium Low
Low
TYPE OF COOKING
Starting most foods, bringing water to a boil, or pan broiling.
Continuing a rapid boil, frying, deep fat frying, or steaming vegetables.
Maintaining a slow boil or thickening sauces and gravies.
Keeping foods cooking, poaching, or stewing.
Keeping food warm, melting, or simmering.
Using the correct cookware can prevent many problems,such as uneven cooking or extended cooking
times.Look for the following pan characteristics:
• Flat bottom and straight sides
• Tight-fitting lid
• Weight of handle does not tilt pan
• Pan is well-balanced
• Pan size matches the amount of food being prepared and the size of the surface burner.
• Made o
f material that conducts heat well.
What your cookware is made of determines how evenly and quickly heat is transferred from the surface
burner to the pan bottom.
MATERIAL DESCRIPTIONS
Aluminum Excellent heat conductor. Some types of food cause aluminum to darken.
(Anodized aluminum cookware resists staining and pitting.) If you slide
aluminum pans across the ceramic cook top, they may leave metal marks
that resemble scratches. Remove these marks as soon as the cook top
cools down
Excellent heat conductor, but discolors easily. If you slide copper pans
across the ceramic cook top, they may leave metal marks that resemble
scratches.
Remove these marks as soon as the cook top cools down.
Slow heat conductor with uneven cooking results. It is durable, easy to
clean, and resists staini
ng.
A poor conductor, but retains heat well. Cooks evenly once cooking
temperature is reached. Not recommended for use on ceramic cook tops.
Copper
Stainless Steel
Cast-Iron
Enamelware
Glass
Heating characteristics vary depending on base material. Porcelain
enamel coating must be smooth to avoid scratching ceramic cook tops.
Slow heat conductor. Not recommended for ceramic cook tops because it
may scratch the glass
COOKTOP COOKING
Protecting the ceramic cook top
Cleaning
• Clean the coo
k top before using it for the first time.
• Clean your cook top daily or after each use.This helps keep your cook top looking good and can
prevent damage.
• If a spillover occurs while you are cooking,immediately clean the spill from the cooking area while it is
hot to prevent a tough cleaning chore later.Using extreme care,wipe the spill with a clean dry towel.
• Do not let spills remain on the cooking area or the cook top trim for a long period of time.
• Do not use abrasive cleansing powders or scouring pads because they can scratch the cook top.
• Do not use chlorine bleach,ammonia,or other cleansers not specifically recommended for use on a
glass ceramic surface.
Preventing marks and scratches
• Do
not use glass cookware.It may scratch the cook top.
• Do not place a trivet or wok ring between the cook top and the pan. These items can mark or scratch
the cook top.
• Make sure that the cook top and the pan bottoms are clean.
• Do not slide metal pans across the cook top.
Preventing stains
• Do n
ot use a soiled dish cloth or sponge to clean the cook top surface.They may leave afilm,which
may cause stains on the cooking surface after the area is heated.
• Continuously cooking on a soiled surface can result in a permanent stain.
Preventing other damage
• Do
not let plastic,sugar,or foods with high sugar content melt onto the hot cook top.Should this
happen,clean immediately.
• Do not let a pan boil dry.This may damage the cook top and the pan.
• Do not use the cook top as a work surface or cutting board.
POSITIONING THE OVEN RACKS
You can remove a
nd reposition the oven racks in any of the six rack positions. Each oven rack has a
built-in stop to prevent it from accidentally being pulled completely out. Correct positioning of the oven
racks provides the best cooking results.
WARNING
CAUTION
NOTE:
Stand away from the oven when opening the oven door.Escaping hot air or steam can burn your hands,-
face,or eyes.Let hot air or steam escape before removing or replacing food.
The rack position above 6 is not usable.
• Centering the baking pans in the oven
produces better cooking results.
• When baking multiple items, make sure that
you leave a 1 to 1.5 in. (2.5 to 3.8 cm) space
around each item.
• When baking or fan baking on a single rack,
place the oven rack in positions 3 or 4.
• When baking or fan baking on multiple racks,
place the oven racks in positions 3 and 5. Place
two pans in the rear of the top rack and the
other two pans in the front of the bottom rack.
1
2
3
4
5
6
• Do not cover an oven rack with aluminum foil.This disturbs the heat circulation and results in poor
baking.
• Do not place aluminum foil on the oven bottom because it could cause damage.
• Arrange the oven racks only when the oven is cool.
• When placing an oven rack in the top most rack position,make sure that the rack is stably situated on
the embossed stop.
Removing an oven rack
1. Pull the rack straight out until it stops.
2. Lift the front of the oven rack and pull to remove it from the oven.
Replacing an oven rack
1. Place the back edge of the rack on the a rack support.
2. Lift the front of the rack and slide it into the oven.
OPERATING THE OVEN
Oven Cooking Safety Guidelines
Oven Function
WARNING
√ Do not block the ducts on the rear of the range when cooking in the oven. It is important that theflow of
moist warm air from the oven and fresh air into the oven burner never be interrupted.
Avoid touching the vent opening or nearby surfaces during oven or broiler operation because they are
hot. Do not pace plastics,paper or other items that could melt or burn near the oven vent.
√ Use all the oven modes with the oven door closed.
√ Never use aluminum foil to cover the oven shelves or to line the floor of the oven.The trapped heat can
irreversibly damage the enamel and may even cause afire.
√ Do not place water,ice,or any dish or tray directly on the oven floor,as this will irreversibly damage
the enamel.
√ Do not cover the slotted grid of the broil/roast pan with aluminum foil.This will catch the grease and
could causefire.
√ Do not use plastic wrap or wax paper in the oven.
√ For food safety reasons,do not leave food in the oven for longer than two hours before and after
cooking or defrosting.This is to avoid contamination by organisms which may cause food poisoning.
Take care during warmer weather.
√ According to the United Sates Department of Agriculture:
DO NOT hold foods at temperatures between 40°F to 140°F more than 2 hours.Cooking
raw foods below 275°F is not recommended.
√ Never cover any slots, holes or passages in the oven bottom or cover an entire rack
with materials such as aluminum foil. Doing so blocks airflow through the oven
and may cause carbon monoxide poisoning. Aluminum foil lining may also trap heat,
causing a fire hazard.
1 3
2
5 6
4
OPERATING THE OVEN
Using the option function
1. Start/OK: start oven cooking and confirm when setting.
2. Cancel:Exit or return to reset and exit work.
3. Timer On/Off:Set or cancel the kitchen timer.
4. Set:Using option settings.
5. Up button:Set options or move up or number to increase up.
6. Down button: Set options to move down or number to decrease.
This function enables you to control various electronic control options. Refer to the following table for
available options.
The option menu is only available when the oven is not being used (not cooking).
OPTIONS FEATURE
1
. Temp Unit
2
. Sound On/Off
3
. Temp Adjust
4
. 12 hour energy
saving
Lets you program the oven control to display temperatures in
Fahrenheit or Centigrade.
This feature automatically turns off the oven after 12 hours during
baking functions or after 3 hours during a broil function.
Lets you set the oven controls to operate silently.
Lets you correct the temperature in the oven.
T
emp Unit
Using Temp Unit, you can switch the temperature units you want.
How to turn temp unit:
1. Press or to select “TU”, and then press “Start/OK”
2. Press or to select “°F” or “°C”.
3. Press “Start/OK” to save the changes.
1. Press or to select “ENE”, and then press “Start/OK”
2. Press or to select “On” or “Off”
3. Press “Start/OK” to save the changes.
OPERATING THE OVEN
Sound On/Off
Using Sound On/Off, you can set the oven controls to operate
silently.
How to turn temp unit
1. Press or to select “SOU”, and then pres “Start/OK”
2. Press or to select “On” or “Off”
3. Press “Start/OK” to save the changes.
Temp Adjust
The temperature in the oven has been calibrated at the factory. When first using the oven, be sure to follow
recipe times and temperatures. If you think the oven is too hot or too cool, you can correct the temperature
in the oven. Before correcting, test a recipe by using a temperature setting that is higher or lower than the
recommended temperature. The baking results should help you to decide how much of an adjustment is
needed. The oven temperature can be adjusted ±30°F.
How to correct the oven temperature.
1. Press or to select “TEP”, and then press “Start/OK”
2. Press or to select require temp.
3. Press “Start/OK” to save the changes.
NOTE
This adjustment will not affect the broiling or the self-cleaning temperatures. The adjustment will be
retained in memory after a power failure.
12-hour energy saving
If you accidentally leave the oven on, this feature will automatically turn off the oven after 12-hours during
baking functions or after 3 hours during a broil function.
(Default setting: ON)
How to turn the 12-hour energy saving feature on or off.
OPERATING THE OVEN
Cooking Modes
Bake
The oven can be programmed to bake at any temperature from 175 °F to 550 °F. Baking temperature
and time will vary depending on the ingredients and the size and shape of the baking pan used. Dark or
nonstick coatings may cook faster with more browning.
How to set the oven for baking
1. Press or to select “Bake”, and then press “Start/OK”.
2. Press or to select the desired temperature, and then press “Start/OK”.
3. Displays cooking time settings, you can press or to select your prefered cooking time or
press “Cancel”.
4. Press “Start/OK”, or do not set cooktime directly press “Start/OK” and then the oven will work on the
ma
ximum safe time, The temperature display will start to change once the oven temperature reaches
100°F (the actual oven temperature is displayed when the remaining oven temperature is greater
than 100°F).
5. Press “Start/OK” to save the changes.
6. If you want change the cooking time, Press “Cancel” to reset it.
7. If you want to cancel baking or if you have finished, press “Cancel” for 3 seconds, or short press the
“Cancel” button the oven will stop working and return to cook time setting to reset the time, 30
seconds without setting the oven to return to standby.
NOTE
Place food in the oven after preheating if the recipe calls for it. Preheating is very important for
good results when baking cakes, cookies, pastry, and breads. After the oven has reached the desired
temperature, the range will beep six times.
OPERATING THE OVEN
Conv Bake
The oven convection fan circulates and distributes the heat in the oven for faster and even cooking.
Convection cooking allows you to bake more items on multiple racks.
To bake using the convection fan:
1. Position the oven bottom cover and the oven shelves before using oven.
2. Remove any unused shelves and baking utensils from the oven.
3. Preheat the oven to the temperature stated in the recipe. Depending on the temperature and the size
of the oven, preheating will take around 15-20 minutes.
4. Arrange pans and food items evenly on the shelves. Make sure pans do not touch each other or
the sides of the oven. When baking a single item, always center the
item on the oven shelf. If baking
on multiple shelves, make sure you stagger items on the shelves so that one is never directly above
another.
5. When baking using convection, either reduce the temperature stated in the recipe and leave the
baking time unchanged, or reduce the baking time by several minutes and leave the temperature
unchanged. For foods with a baking time of over an hour, reducing both the temperature and time
slightly may give the best results.
6. Dark metal baking pans or those with a dull finish absorb heat faster than shiny pans, an dare
excellent for pies and breads, or anything that needs browning or a crisper crust.
7. A shiny finish may work best for foods that require lighter, delicate browning (e.g. cakes and cookies),
as it reflects some heat and gives a less intense baking surface.
8. Avoid opening the oven door frequently during baking. How to set the oven for convection bake:
1. Press or to select “Conv Bake” , and then press “Start/OK”.
2. Press or to select the desired temperature, and then press “Start/OK”.
3. Displays cooking time settings, you can press or to select preferred cooking time or press
“Cancel”.
4. Press “Start/OK”, or do not set cooktime directly press “Start/OK” and then the oven will work on the
maximum safe time. The temperature display will start to change once the oven.
OPERATING THE OVEN
Temperature reaches 100 °F (the actual oven temperature is displayed when the remaining oven
temperature is greater than 100°F).
5. Press “Start/OK” to save the changes.
6. If you want to change the cooking time, press “Cancel” to reset it.
7. If you want to cancel convection baking or if you have finished, press “Cancel” for 3 seconds, or short
press the “cancel” button. The oven will stop working and return to cooktime setting to reset the time, 30
seconds without setting the oven to return or standby.
Conv Roast
For best results use the broiler pan. The pan is use to catch grease spilles and has a cover to
preventgrease splatter. The convection fan circulates heated air over and around the food being roasted,
sealing juices quickly for a moisy and tender product while at the same time creating a rich and golden
brown exterior. Use the broil/roast pan and slotted grid supplied with the range when roasting in order
to elevate the meat on a metal roasting rack. This allows hot air to circulate around the meat, browning
it more evenly like a rotisserie. A suitable roasting rack can be purchased through your CRG by the
distribute or Customer Care.
When roasting larger items like a whole turkey, use only the pan and grid for greater stability.
How to set the oven for convection roast:
1. Press or to select “Conv Roast”, and then press “Start/OK”.
2. Press or to select the desired temperature, and then press “Start/OK”.
3. Displays cooking time settings, you can press or to select your preferred cooking time or
press “Cancel”.
4. Press “Start/OK”. The temperature display will change once the oven temperature reaches 100°F (the
actual oven temperature is displayed when the remaining oven temperature is greater than 100°F)
5. Press “Start/OK” to save changes.
6. If you want to change the cooking time, press “Cancel” to reset it.
7. If you want to cancel convection roast or if you have finished, press “Cancel” for 3 seconds, or short
press the “Cancel” button. The oven will stop working and return to cooktime setting to reset time.
OPERATING THE OVEN
30 seconds without setting the oven to return to standby .
Pizza
The oven can be programmed to bake at any temperature from 175 °F to 550 °F. Baking temperature
and time will vary depending on the ingredients and the size and shape of the baking pan used. Dark or
nonstick coatings may cook faster with more browning.
How to set the oven for pizza:
1. Press or to select “Pizza”, and then press “Start/OK”.
2. Press or to select the desired temperature, and then press “Start/OK”.
3. Displays cooking time settings, you can press or to select your preferred cooking time or
press “Cancel”.
4. Press “Start/OK”, the temperature display will start to change once the oven temperature reaches
100°F (the actual oven temperature is displayed when the remaining oven temperature is greater than
100°F).
5. Press “Start/OK” to save the changes.
6. If you want to change the cooking time, Press “Cancel” to reset it.
7. If you want to cancel pizza or if you have finished, press “Cancel” for 3 seconds.
Warm
When cooking is finished, Keep Warm will hold the food at a safe
serving temperature for up to 3 hours.
After 3 hours, the feature will shut off automatically. You can use the keep warm feature without any
other cooking operations, or you can set it to activate after a timed or delay timed cooking operation.
You should not use this feature to reheat cold food. How to set the oven for warm:
1. Press or to select “Warm”, and then press “Start/OK”, to display the default
temperature but cannot be set.
2. You can press or to select the preferred cooking time or press “Cancel”.
3. Press “Start/OK” to save the changes.
4. If you want change the cooking time,Press “Cancel” to reset it.
5. If you want to cancel warming or if you have finished, press “Cancel” for 3 seconds.
OPERATING THE OVEN
Broil
Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the oven.
The high heat cooks quickly and gives a rich, brown outer appearance. Broil mode is best for meats, fish,
and poultry up to 1” thick. Always preheat the oven for 5-10 minutes before broiling. How to set the oven
for broiling:
1. Press or to select “Broil” and then press “start/OK”.
2. You can press or to select “Hi” or “Lo”.
3. Press “Start/OK” to save the changes.
4. If you want to cancel broiling, press “Cancel” for 3 seconds.
The broil pan and insert used together allow dripping grease to drain and be kept away from the high
heat of th
e oven broiler. DO NOT use the broil pan without the insert.DO NOT cover the broil pan insert
with foil. The exposed grease could catch fire.
To set the oven to Broil:
Place the broiler pan insert on the broiler pan. Then place the food on the broiler pan insert.
Arrange the interior oven rack and place the broiler pan on the rack. Be sure to center the broiler pan
and position directly under the broil burner. If preheating the broil burner first, position the broiler pan
after the broil burner is preheated.
CLEANING AND MAINTENANCE
WARNING
• Always make sure that the controls are off and all surfaces are cool before removing or cleaning any of
the range parts. This will prevent you from getting burned.
• If your range is pulled out from the wall for any reason, make sure that the anti-tip device is engaged
after your range has been pushed back into place. Failure to take this precaution could result in your
range tipping and personal injury.
Cleaning stainless steel surfaces
CAUTION
Do not use a steel-wool pad or abrasive cleaners on stainless steel surfaces. Abrasive pads and cleaners
will scratch the surface and damage the finish.
NOTE
To prevent any discolorations or grease stains, we recommend that you clean and remove any spills,
spots, and grease from your range after each use.
1. Place a small amount of a stainless steel appliance cleaner or polish on a damp cloth or damp
paper towel.
2. Clean a small area, rubbing with the grain of the stainless steel, if applicable.
3. Dry and buff with a clean, dry paper towel or soft cloth.
4. Repeat as necessary.
CAUTION
• Do not use a steel-wool pad or abrasive cleaners on stainless steel surfaces.Abrasive pads and
cleaners will scratch the surface and damage the finish.
• If you previously used a mineral oil-based stainless steel appliance cleaner,wash the surface with dish
washing liquid and water before using the stainless steel cleaner or polish.
Cleaning the oven racks
Clean by hand in hot,soapy water with a plastic or soap-filled scouring pad,then dry with a soft cloth.
CLEANING AND MAINTENANCE
Cleaning the oven door
CAUTION
• DO NOT clean the oven door gasket.The oven door gasket is made of a woven material which is
essential for a good seal.Care should be taken not to rub,damage,or remove this gasket.
• DO NOT immerse the door in water.
• DO NOT spray or let water or the glass cleaner to enter the door vents.
• DO NOT use oven cleaners,cleaning powders,or any harsh abrasive cleaning materials on the outside
of the oven door.
The oven door has multiple surfaces that require di
erent cleaning techniques.
The gasket on the oven door frame should never be cleaned or moved to clean other surfaces.The
gasket is made of woven material which is essential for a good heat seal.
1. Clean the inside door surface by hand with hot, soapy water and a soapy plastic scouring pad. Do not
let moisture get inside the door assembly.
Door gasket - Do not clean
Oven door
2. Rinse and dry thoroughly with a clean, soft cloth.
3. Clean the outside door stainless steel surfaces by following the instructions in cleaning stainless steel
surfaces on page
4. Clean the glass window with glass cleaner or warm, soapy water with a thorough rinse. Do not let
moisture get inside the door assembly.
CLEANING AND MAINTENANCE
Cleaning the surface burner control knobs
WARNING
Do not use spray cleaners on the surface burner control panel.Spray entering the valve holes could
contact electrical components resulting in death,personal injury,or product damage.
1. Make sure that all surface burner knobs are in the OFF position.
2. Pull the control knobs straight o the surface burner control valve stems.Do not clean the control
knobs in a dishwasher.They are not dishwasher-safe.
3. Clean the knobs in warm, soapy water. Rinse and completely dry all surfaces
(including back and stem hole).
4. Clean stainless steel surfaces with a stainless steel cleaner on a damp, soft cloth.
5.Replace the control knobs in the OFF position by pushing them straight onto the control valve stems.
Cleaning the cook top
The cook top surface is a porcelain-enamel surface. To prevent this surface from becoming dull, wipe
up and clean spills as they happen. Foods with a lot of acid (for example, tomatoes, sauerkraut, and fruit
juices) or foods with high sugar content can cause dull spots if allowed to set.
CAUTION
• Do not use a steel-wool pad or abrasive cleaners on stainless steel surfaces.Abrasive pads and
cleaners will scratch the surface and damage thefinish.
• Carefully check the bottoms of pans for roughness that may scratch the cook top.
Normal daily use cleaning
NOTE
Daily use of a ceramic cook top cleaner helps keep the cook top looking new.
Use only a ceramic cook top cleaner. Other creams may not be as effective. By following these steps,you
can maintain and protect the surface of the glass cook top.
Before using the cook top for the first time, clean it with a ceramic cook top cleaner.This helps protect
the top and makes cleanup easier.
1. Shake the cleaning cream well, then apply a few drops of cleaner directly on the Cooktop.
2. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire Cooktop surface.
3. Use a dry cloth or paper towel to remove all cleaning residue. You do not need to rinse.
CLEANING AND MAINTENANCE
Cleaning sugary spills and melted plastics
NOTE
If pitting or indentations in the glass surface have already occurred, they can’t be repaired. The Cook top
glass will have to be replaced.
Sugary spillovers (such as jellies, fudge, candy, and syrups) or melted plastics can cause pitting of the
Cooktop surface. This is not covered under the warranty.
You should clean the spill while it is still hot. Take special care when removing hot substances.
When using a scraper, make sure that it is new and the razor blade is still sharp. Do not use a dull or
nicked blade.
1. Turn off all surface burners. Remove hot pans.
2. Wearing an oven mitt, use a single-edge, razor-blade scraper to move the spill to a cool area of the
Cooktop. Remove the spill with paper towels.
3. Wait until the Cook top has cooled, then remove any remaining spillover. Don’t use the surface burners
again until all of the residue has been completely removed.
Removing burned-on residue
1. Make sure that all surface burners are turned off, then let the Cook top cool.
2. Spread a few drops of ceramic Cook top cleaner on the entire burned residue area.
3. Using a cleaning pad for ceramic cooktops,rub the residue area.Apply pressure as needed.
4. If any residue remains,repeat the steps listed above as needed.
5. For additional protection,after all residue has been removed,polish the entire surface with a ceramic
Cook top cleaner and a paper towel.
Removing heavy, burned-on residue
Make sure that all surface burners are turned o ,then let the Cook top cool.
Use a single-edge,razor-blade scraper at approximately a 45°angle against the glass surface and
scrape the residue.
You need to apply remove the residue.Do not scrape the seal.
After scraping with the scraper,spread a few drops of ceramic Cook top cleaner on
the entire burned residue area.Use the cleaning pad to remove any remaining residue.
For additional protection,after all residue has been removed,polish the entire surface with a ceramic
Cook top cleaner and a paper towel.
Cleaning the Cook top seal
Lay a wet cloth on the seal for a few minutes, then wipe clean with a nonabrasive cleaner.
REMOVING THE OVEN DOOR
Removing and replacing the oven door
Do not lift the oven door by its handle.Doing so may damage the door.
Make sure the oven and the door are cool before you begin to remove the door.
IMPORTANT
Before removing the door,make sure there is a large enough clear,protected surface in the kitchen to
rest the door on. The oven door is heavy!
Removing the oven door
1. Open the door very carefully.
3. Holding the door firmly on both sides.
2. Open the levers fully on both sides.
4. Disengage the hinges and remove
then gently close it about halfway,
door ,place, on a protected surface
REMOVING THE OVEN DOOR
Replacing the oven door
1. Hold the door firmly in an
approximately open position.
3. Open the door fully as shown above. 4. Fully close the levers on the left and
right hinges, as shown then close
the door.
2. insert the hinge tongues into the
slots making sure that the
notches on both sides drop into
place as shown.
TROUBLE SHOOTING
Thorkitchen works hard to ensure that you don’t have problems with your new gas
range.If you experience a problem,look first for a solution in the table below.If,after
trying the suggested solution,you’re still having trouble,call Thorkitchen
at 877-288-8099.
Installation
Problem
Problem
Possible Cause
Possible Cause
Solution
Solution
The range is not level.
The appliance must
be accessed for
servicing and cannot
be moved easily.
The surface units will
not maintain a rolling
boil or will not cook
fast enough.
Are as of discoloration
on the Cooktop.
The surface units will
not turn on.
You may be using inappropriate
cookware.
Use pans which are flat and match
the diameter of the surface unit
selected.
Cover the pan with a lid until the
desired heat is obtained.
Replace the fuse or reset the circuit
breaker.
Check if the correct control is set for
the surface unit you are using.
Refer to the section on the care and
cleaning of the glass Cooktop.
In some areas, the power (voltage)
may be low.
A fuse in your home may be blown
or the circuit breaker tripped.
The cooktop controls are set
improperly.
Food spillover was not cleaned.
The appliance has been
installed properly.
The floor is sagging or sloping.
The kitchen cabinets are not
properly aligned and make the
range appear to be not level.
The kitchen cabinets are not square
and too close to the appliance.
Carpet is interfering with movement
of the range.
Contact a carpenter to correct the
situation.
Insure the cabinets are square
and provide sufficient room for
installation.
Contact a carpenter to correct the
situation
.
Provide sufficient space so the
range can be lifted over the carpet.
• Place the oven rack in the center
of the oven. Place a level on the
oven rack. Adjust the leveling legs
at the base of the range until the
oven rack is level.
• Insure the floor is level and strong
and stable enough to adequatley
support the range.
Cooktop
TROUBLE SHOOTING
Problem Possible Cause Solution
Discoloration on the
cooktop.
The surface is hot and the model
features a light-colored cooktop.
This is normal. The surface may
appear discolored when it is
hot. This is temporary and will
disappear as the glass cools.
This is normal operation, and not
a system failure. Use the oven as
usual.
This is normal operation, and not
a system failure. Use the oven as
usual.
Scratches are not removable. Tiny
scratches will become less visible
in time as a result of cleaning. Use
ceramic glass top cleaning cream.
Do not use chemical or corrosive
agents. These agents may
damage
the surface of the product.
To avoid scratches, use the
recommended cleaning
procedures. Make sure cookware
bottoms are clean before use,
and use cookware with smooth
bottoms.
• Wait until the surface cools
down. Then, use a scraper to
remove those impurities. Use
the blade scraper to remove soil.
• See the section on the care and
cleaning of the glass cook top
• Remove using a ceramic-glass
cook top cleaning cream.
• Use cookware with clean, dry
bottoms. Clean the cook top with
a ceramic clea
ning agent
regularly every week.
Cookware has been slid across the
cooktop surface.
Boil overs have been cooked on to
the surface.
Mineral deposits from water and
food have been left on the surface
of the cooktop.
This is the sound of the metal
heating and cooling during both
the cooking and self-cleaning
functions.
The element will cycle on and off
to maintain the power setting.
The cooktop is being cleaned
improperly.
Cookware with rough bottoms was
used on the cooktop or there were
coarse particles (e.g. salt or sand)
present between cookware and the
surface of the cooktop.
The surface unit
frequently cycles on and
off. the surface unit
stops
glowing when changed to
a lower setting.
Scratches or abrasions
on the cooptop surface.
Brown streaks or specks.
Areas of discoloration
with metallic sheen.
“cracking” or “popping”
sound.
TROUBLE SHOOTING
Problem Possible Cause Solution
The oven doesn’t work
(no heating).
No power supply (oven light and
halos do not come on either).
No gas supply (gas ovens).
Check that the circuit breaker hasn’t
tripped and there is no power outage
in your area. If there is a power outage,
you cannot use the oven until power
has been restored. The supply to the
house may not be working or there may
be an outage. Contact your local gas
supplier.
If the bulb is loose, tighten it
If the bulb has blown, replace it ac-
cording to the instructions in section
“Replace Oven Light Bulb”.
Condensation is normal. You ca
n
wipe the drops off the control panel.
If there is frequent or excessive
condensation, make sure that
cabinetry around the range is
moisture-proofed.
This is normal, especially if you are
cooking large quantities of food in the
oven using a CONVECTION mode.
Contact your Authorized Service
Center or Customer Care.
Follow mode selection and clock
settings as specified in Oven
Operation section of the manual.
Adjust time, temperature, or rack
position.
The oven cannot be used until power
is restored.
Is the power on? If not, there may be
something wrong wit
h the power supply.
Is the range supply on at the circuit
breaker?
If turning the temperature down using the
oven control knob has not worked, or has only
worked for a short time, then you may need
a new thermostat. This should be fitted by a
qualified service person.
If you are cooking a large item, be
prepared to turn it round during cooking. If
two shelves are used, check that space has
been left for the heat to circulate. When a
baking tray is put into the oven, make sure
that it is placed centrally on the shelf. Check
that the door seal is not damaged. A dish
of wa
ter when placed on the shelf should
be the same depth all over. (For example,
if it is deeper at the back, then the back of
the range should be raised up or the front
lowered.) If the range is not level, arrange
for your supplier to level it for you.
This is normal.
Moisture from food evaporating
during cooking.
Technical fault.
Incorrect cooking time or temp.
This is the sound of metal heating
and cooling.
Power outage in your home or
neighborhood.
Large item like a turkey being
cooked.
Power supply interrupted.
Thermostat
Oven settings are not corrected.
The light bulb is loose.
The light bulb has blown.
Food has high moisture c
ontent
or local climate (temperature,
humidity) is contributing to
condensation.
One of the oven lights
does not come on, but
the oven works.
The oven is not cooking
evenly.
Oven not coming on.
Oven temperature
getting hotter as the
range gets older.
Condensation around
oven (e.g. on control
panel or top of oven
door).
Steam coming from
oven vents at the back o
the range.
The convection fan
does not come on in
CONVECTION mode.
Oven will not heat.
Foods over-cooked or
under-cooked.
“Cracking” or “popping”
sound.
There is a power failure -
can i still use the oven?
Oven
TROUBLE SHOOTING
Information code
Error Code
E0
E2
E3
E5
E09
E10
Error Description
Oven NTC sensor is faulty
PBC ambient temperature detection circuit fault
Oven not heating
Over temperature.
CPU clock frequency deviation
CPU chip internal system fault
E15
E17
PCB over temperature
Cooling fan hall sensor error
WARRANTY AND SERVICE
Warranty and Service
This product has been manufactured by Thor International, 4651 E Airport Drive, California
91761
. For Customer Service, please call (877) 288 - 8099
For the most up to date warranty and service policy, please refer to our website
WWW.THORKITCHEN.COM/WARRANTY-REGISTRATION
For in-warranty service requests, please visit our website at
WWW.THORKITCHEN.COM/SERVICE
Please Note: You must provide proof of purchase or installation date for any in-warranty
service requests
WARRANTY REGISTRATION
Scan theQR code or visit
thorkitchen.com/warranty
Input your product info
and select register
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WARRANTY NEED PARTS?
