Sharp MX-C357F MFPs

Product's Documents

Below are documents related to this product, you can read online or download:
User Manual Specification
  • MX-C357F Specification Sheet - (English) Download

MX-C357F User Guide

This is the main product document for model MX-C357F.

The file format is pdf, 211 pages, you can download this manual here .

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DIGITAL FULL COLOR
MULTIFUNCTIONAL SYSTEM
MX-C357F
User's Guide
May 2020
Lexmark Confidential until announced
Machine type(s):
7529
Model(s):
496
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Contents
Safety information........................................................................................6
Conventions..........................................................................................................................................................6
Product statements.............................................................................................................................................6
Learning about the printer...........................................................................9
Selecting a location for the printer..................................................................................................................9
Printer configurations........................................................................................................................................10
Attaching cables..................................................................................................................................................11
Installing the printer software..........................................................................................................................12
Using the control panel..............................................................................13
Panel with 4.3inch touchscreen display.................................................................................................13
Understanding the status of the power button and indicator light.......................................................14
Setting up and using the home screen applications..............................15
Using the home screen.....................................................................................................................................15
Customizing the home screen........................................................................................................................16
Setting up Scan Center.....................................................................................................................................16
Setting up Card Copy........................................................................................................................................16
Using Shortcut Center.......................................................................................................................................17
Managing bookmarks........................................................................................................................................17
Creating bookmarks .....................................................................................................................................................17
Creating folders .............................................................................................................................................................17
Managing contacts.............................................................................................................................................18
Adding contacts............................................................................................................................................................ 18
Adding groups............................................................................................................................................................... 18
Editing contacts or groups......................................................................................................................................... 19
Deleting contacts or groups...................................................................................................................................... 19
Loading paper and specialty media.........................................................20
Setting the paper size and type....................................................................................................................20
Configuring Universal paper settings..........................................................................................................20
Loading trays......................................................................................................................................................20
Loading the multipurpose feeder.................................................................................................................22
Loading the manual feeder.............................................................................................................................24
Linking trays........................................................................................................................................................24
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Paper support..............................................................................................26
Supported paper sizes.....................................................................................................................................26
Supported paper types....................................................................................................................................28
Supported paper weights...............................................................................................................................29
Printing.........................................................................................................31
Printing from a computer..................................................................................................................................31
Printing from a mobile device.........................................................................................................................31
Printing from a flash drive...............................................................................................................................32
Supported flash drives and file types...........................................................................................................33
Configuring confidential jobs.........................................................................................................................34
Printing confidential and other held jobs....................................................................................................34
Printing a font sample list................................................................................................................................35
Copying........................................................................................................36
Making a copy....................................................................................................................................................36
Copying photos..................................................................................................................................................36
Copying on letterhead.....................................................................................................................................36
Copying on both sides of the paper.............................................................................................................37
Reducing or enlarging copies........................................................................................................................37
Collating copies..................................................................................................................................................37
Placing separator sheets between copies..................................................................................................37
Copying multiple pages onto a single sheet.............................................................................................38
Creating a copy shortcut.................................................................................................................................38
E-mailing......................................................................................................39
Configuring the SMTP server for email......................................................................................................39
Sending an e-mail..............................................................................................................................................39
Creating an e-mail shortcut............................................................................................................................39
Faxing............................................................................................................41
Setting up the printer to fax.............................................................................................................................41
Sending a fax......................................................................................................................................................47
Scheduling a fax................................................................................................................................................48
Creating a fax destination shortcut...............................................................................................................48
Changing the fax resolution...........................................................................................................................48
Adjusting the fax darkness.............................................................................................................................48
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Viewing a fax log...............................................................................................................................................49
Blocking junk faxes...........................................................................................................................................49
Holding faxes......................................................................................................................................................49
Forwarding a fax................................................................................................................................................49
Scanning......................................................................................................50
Scanning to an FTP server..............................................................................................................................50
Creating an FTP shortcut................................................................................................................................50
Scanning to a flash drive.................................................................................................................................50
Sending scanned documents to a computer..............................................................................................51
Understanding the printer menus............................................................52
Menu map...........................................................................................................................................................52
Device...................................................................................................................................................................53
Print.......................................................................................................................................................................63
Paper.....................................................................................................................................................................72
Copy......................................................................................................................................................................75
Fax.........................................................................................................................................................................78
E-mail....................................................................................................................................................................83
FTP........................................................................................................................................................................89
USB Drive............................................................................................................................................................94
Network/Ports....................................................................................................................................................99
Security................................................................................................................................................................112
Reports................................................................................................................................................................119
Help......................................................................................................................................................................121
Troubleshooting................................................................................................................................................121
Printing the Menu Settings Page..................................................................................................................121
Securing the printer..................................................................................122
Locating the security slot...............................................................................................................................122
Erasing printer memory..................................................................................................................................122
Erasing printer hard disk memory...............................................................................................................123
Encrypting the printer hard disk...................................................................................................................123
Restoring factory default settings................................................................................................................123
Statement of Volatility.....................................................................................................................................124
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Maintaining the printer............................................................................125
Adjusting the speaker volume.....................................................................................................................125
Networking........................................................................................................................................................126
Cleaning printer parts.....................................................................................................................................127
Ordering parts and supplies.........................................................................................................................130
Replacing parts and supplies.........................................................................................................................131
Moving the printer............................................................................................................................................137
Saving energy and paper..............................................................................................................................138
Clearing jams.............................................................................................140
Avoiding jams...................................................................................................................................................140
Identifying jam locations.................................................................................................................................141
Paper jam in trays............................................................................................................................................142
Paper jam in door A.........................................................................................................................................142
Paper jam in the standard bin.......................................................................................................................148
Paper jam in the multipurpose feeder.........................................................................................................151
Paper jam in the manual feeder...................................................................................................................152
Paper jam in door C........................................................................................................................................152
Troubleshooting........................................................................................154
Network connection problems.....................................................................................................................154
Hardware options problems.........................................................................................................................156
Issues with supplies........................................................................................................................................156
Paper feed problems......................................................................................................................................157
Printing problems..............................................................................................................................................161
Color quality problems....................................................................................................................................181
Faxing problems...............................................................................................................................................184
Scanning problems..........................................................................................................................................187
Contacting your dealer....................................................................................................................................191
Notices........................................................................................................192
Index
...........................................................................................................207
Lexmark Confidential until announced
Contents 5
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Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Different types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY:
To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Do not use this product with an inline surge protector. The use of a
surge protection device may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
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Safety information 6
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CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer
before proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
Make sure that all doors and trays are closed.
Turn off the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same
time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD:
Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, contact the place where you purchased the printer.
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Safety information 7
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CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
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Safety information 8
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Learning about the printer
Selecting a location for the printer
Leave enough room to open trays, covers, and doors and to install hardware options.
Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
Clean, dry, and free of dust
Away from stray staples and paper clips
Away from the direct airflow of air conditioners, heaters, or ventilators
Free from direct sunlight and humidity extremes
Observe the temperature range.
Operating temperature
10 to 32.2°C (50 to 90°F)
Allow the following recommended amount of space around the printer for proper ventilation:
1
Top 305 mm (12 in.)
2 Rear 102 mm (4 in.)
3 Right side 76 mm (3 in.)
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Learning about the printer 9
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4 Front 508 mm (20 in.)
Note: The minimum space needed in front of the machine is 76 mm (3 in.).
5 Left side 76 mm (3 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, contact the place where you purchased the printer.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
You can configure your printer by adding an optional 650sheet duo tray or a 550sheet tray.
1 Automatic document feeder (ADF)
2 ADF tray
3 Standard bin
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Learning about the printer 10
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4 ADF bin
5 Standard 250sheet tray
6 Optional 650sheet duo tray
Note: Available only in some printer models.
7 Optional 550sheet tray
Note: Available only in some printer models.
8 Manual feeder
9 Control panel
Note: The appearance may vary depending on your printer model.
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
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Learning about the printer 11
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Use the To
1 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
2 Power cord socket Connect the printer to a properly grounded electrical outlet.
3 USB port Attach a keyboard or any compatible option.
Note: This port is available only in some printer models.
4 USB printer port Connect the printer to a computer.
5 Ethernet port Connect the printer to a network.
Installing the printer software
1 Obtain a copy of the software installer package.
From our website.
From the place where you purchased the printer.
2
Run the installer, and then follow the instructions.
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Using the control panel
Panel with 4.3inch touchscreen display
Use the To
1 Display
View the printer messages and supply status.
Set up and operate the printer.
2 Home button Go to the home screen.
3 Numeric keypad Enter numbers or symbols in an input field.
4 Power button
Turn on or turn off the printer.
Note: To turn off the printer, press and hold the power button for five
seconds.
Set the printer to Sleep or Hibernate mode.
Wake the printer from Sleep or Hibernate mode.
5 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
6 Stop or Cancel button Stop the current printer task.
7 Start button Start a job, depending on which mode is selected.
8 Pause button Place a dial pause in a fax number.
9 Backspace button Move the cursor backward and delete a character in an input field.
10 Indicator light Check the printer status.
11 Volume buttons Adjust the speaker volume.
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Using the control panel 13
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Understanding the status of the power button and
indicator light
Indicator light Printer status
Off The printer is off or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
Off The printer is off, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
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Using the control panel 14
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Setting up and using the home screen
applications
Note: These applications are supported only in some printer models.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Touch To
1 Copy Make copies.
2 Email Send emails.
3 Settings Access the printer menus.
4 Fax Send fax.
5 Address Book Manage a contact list that other applications on the printer can access.
6 Status/Supplies
Show a printer warning or error message whenever the printer requires intervention
to continue processing.
View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
7 USB Drive
Print photos and documents from a flash drive.
Scan photos and documents to a flash drive
8 Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
9 Held Jobs Show the print jobs that are held in the printer memory.
10 Shortcut Center Organize all shortcuts.
11 App Profiles Access application profiles.
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Setting up and using the home screen applications 15
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Touch To
12 Scan Profiles Scan and save documents directly to the computer.
13 FTP Scan and save documents directly to an FTP server.
14 Bookmarks Organize all bookmarks.
15 Change Language Change the language on the display.
Customizing the home screen
1 From the control panel, touch Settings > Device > Visible Home Screen Icons.
2 Select the icons that you want to appear on the home screen.
3 Apply the changes.
Setting up Scan Center
1 From the home screen, touch Scan Center.
2 Select and create a destination, and then configure the settings.
Notes:
When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3 Apply the changes.
Setting up Card Copy
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2
Click Apps > Card Copy > Configure.
Notes:
Make sure that Display Icon is enabled.
Make sure that Email Settings and Network Share Settings are configured.
When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
3 Apply the changes.
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Setting up and using the home screen applications 16
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Note: You need a printer hard disk to scan multiple cards.
Using Shortcut Center
1 From the home screen, touch Shortcut Center, and then select a printer function.
2 Touch Create Shortcut, and then configure the settings.
3 Touch Save, and then type a unique shortcut name.
4
Apply the changes.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2
Click Bookmarks > Add Bookmark, and then type a bookmark name.
3 Select an Address protocol type, and then do one of the following:
For HTTP and HTTPS, type the URL that you want to bookmark.
For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note:
The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4 Click Save.
Creating folders
1 Open a web browser, and then type the printer IP address in the address field.
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Setting up and using the home screen applications 17
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Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2
Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3 Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”
on page 17.
Managing contacts
Adding contacts
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2
Click Address Book.
3 From the Contacts section, add a contact.
Note:
You can assign the contact to one or more groups.
4 If necessary, specify a login method to allow application access.
5
Apply the changes.
Adding groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2
Click Address Book.
3 From the Contact Groups section, add a group name.
Note:
You can assign one or more contacts to the group.
4 Apply the changes.
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Editing contacts or groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2
Click Address Book.
3 Do either of the following:
From the Contacts section, click a contact name, and then edit the information.
From the Contact Groups section, click a group name, and then edit the information.
4 Apply the changes.
Deleting contacts or groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2
Click Address Book.
3 Do either of the following:
From the Contacts section, select a contact that you want to delete.
From the Contact Groups section, select a group name that you want to delete.
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Loading paper and specialty media
Setting the paper size and type
1 From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
For non-touch-screen printer models, press to navigate through the settings.
2
Set the paper size and type.
Configuring Universal paper settings
1 From the control panel, navigate to:
Settings > Paper > Media Configuration > Universal Setup
For non-touch-screen printer models, press to navigate through the settings.
2
Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
2 Adjust the guides to match the size of the paper that you are loading.
Note:
Use the indicators on the bottom of the tray to position the guides.
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3
Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side faceup, and then make sure that the side guides fit snugly
against the paper.
Notes:
Load letterhead faceup with the header toward the front of the tray for onesided printing.
Load letterhead facedown with the header toward the back of the tray for twosided printing.
Do not slide paper into the tray.
To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
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5
Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Loading the multipurpose feeder
1 Open the multipurpose feeder.
Note: The multipurpose feeder is available only in some printer models.
2 Adjust the guide to match the size of the paper that you are loading.
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3 Flex, fan, and align the paper edges before loading.
4
Load paper with the printable side facedown.
Load letterhead with the printable side facedown and the top edge entering the printer first for onesided
printing.
Load letterhead with the printable side faceup and the top edge entering the printer last for twosided
printing.
Load envelopes with the flap side up and against the right side of the paper guide.
Warning—Potential Damage:
Do not use envelopes with stamps, clasps, snaps, windows, coated
linings, or selfstick adhesives.
5 From the control panel, set the paper size and paper type to match the paper loaded.
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Loading the manual feeder
1 Adjust the guide to match the size of the paper that you are loading.
2 Load a sheet of paper with the printable side facedown.
Load letterhead with the printable side facedown and the top edge entering the printer first for onesided
printing.
Load letterhead with the printable side faceup and the top edge entering the printer last for twosided
printing.
Load envelope with the flap side up and against the right side of the paper guide.
3 Feed the paper until its leading edge gets pulled in.
Warning—Potential Damage:
To avoid paper jams, do not force paper into the manual feeder.
Linking trays
1 Open a web browser, and then type the printer IP address in the address field.
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Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2
Click Settings > Paper > Tray Configuration.
3
Set the same paper size and paper type for the trays that you are linking.
4 Save the settings.
5 Click Settings > Device > Maintenance > Configuration Menu > Tray Configuration.
6
Set Tray Linking to Automatic.
7 Save the settings.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage:
The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
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Paper support
Supported paper sizes
Notes:
Your printer model may have a 650sheet duo tray, which consists of a 550sheet tray and an integrated
100sheet multipurpose feeder. The 550sheet tray of the 650sheet duo tray supports the same paper
sizes as the optional 550sheet tray. The integrated multipurpose feeder supports different paper sizes,
types, and weights.
The ADF supports the listed paper sizes except all envelopes and Universal sizes smaller than
105 x 105 mm (4.13 x 4.13 in.).
The scanner glass supports the listed paper sizes except legal, Oficio (Mexico), and folio.
Paper size and
dimension
Standard
250sheet tray
Manual
feeder
Optional 650sheet duo tray Optional
550sheet
tray
Twosided
printing
550sheet
tray
Multipurpose
feeder
A4
210 x 297 mm
(8.27 x 11.7 in.)
A5
1,2
148 x 210 mm
(5.83 x 8.27 in.)
X
A6
105 x 148 mm
(4.13 x 5.83 in.)
X X X
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
X
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal
215.9 x 355.6 mm
(8.5 x 14 in.)
1
Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2
Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3
When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4
Load narrow paper with the short edge entering the printer first.
5
When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
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Paper size and
dimension
Standard
250sheet tray
Manual
feeder
Optional 650sheet duo tray Optional
550sheet
tray
Twosided
printing
550sheet
tray
Multipurpose
feeder
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
Oficio (Mexico)
215.9 x 340.4 mm
(8.5 x 13.4 in.)
Folio
215.9 x 330.2 mm
(8.5 x 13 in.)
Statement
139.7 x 215.9 mm
(5.5 x 8.5 in.)
X X X
Hagaki
100 x 148 mm
(3.94 x 5.83 in.)
X X
Universal
3,4
98.4 x 148 mm to
215.9 x 355.6 mm
(3.87 x 5.83 in. to
8.5 x 14 in.)
X X X
Universal
3,4
76.2 x 127 mm to
215.9 x 355.6 mm
(3 x 5 in. to 8.5 x 14 in.)
X X X X
Universal
3,4
148 x 210 mm to
215.9 x 355.6 mm
(5.83 x 8.27 in. to
8.5 x 14 in.)
X
Universal
3,4
210 x 250 mm to
215.9 x 355.6 mm
(8.27 x 11.0 in. to
8.5 x 14 in.)
1
Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2
Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3
When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4
Load narrow paper with the short edge entering the printer first.
5
When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
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Paper size and
dimension
Standard
250sheet tray
Manual
feeder
Optional 650sheet duo tray Optional
550sheet
tray
Twosided
printing
550sheet
tray
Multipurpose
feeder
7 3/4 Envelope
98.4 x 190.5 mm
(3.875 x 7.5 in.)
X X X
9 Envelope
98.4 x 225.4 mm
(3.875 x 8.9 in.)
X X X
10 Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
X X X
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
X X X
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
X X X
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
X X X
Monarch
98.425 x 190.5 mm
(3.875 x 7.5 in.)
X X X
Other Envelope
5
98.4 x 162 mm to
176 x 250 mm
(3.87 x 6.38 in. to
6.93 x 9.84 in.)
X X X
1
Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2
Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3
When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4
Load narrow paper with the short edge entering the printer first.
5
When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Supported paper types
Notes:
Your printer model may have a 650sheet duo tray, which consists of a 550sheet tray and an integrated
100sheet multipurpose feeder. The 550sheet tray of the 650sheet duo tray supports the same paper
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type as the 550sheet tray. The integrated multipurpose feeder supports different paper sizes, types,
and weights.
Labels, envelopes, and card stock always print at 25 pages per minute.
The ADF supports only plain paper.
Paper type Standard
250sheet
tray
Manual
feeder
Optional 650sheet duo tray Optional
550sheet
tray
Twosided
printing
550sheet
tray
Multipurpose
feeder
Plain paper
Card stock X
Envelopes X X X
Paper labels
Vinyl labels X
Supported paper weights
Notes:
Your printer model may have a 650sheet duo tray, which consists of a 550sheet tray and an integrated
100sheet multipurpose feeder. The 550sheet tray of the 650sheet duo tray supports the same paper
types as the 550sheet tray. The integrated multipurpose feeder supports different paper sizes, types,
and weights.
Labels, envelopes, and card stock always print at 25 pages per minute.
The ADF supports 52–120 g/m
2
(14–32 lb bond) paper.
Paper type and
weight
Standard
250sheet
tray
Manual
feeder
Optional 650sheet duo tray Optional
550sheet
tray
Twosided
printing
550sheet
tray
Multipurpose
feeder
Light paper
1
60–74.9 g/m
2
grain long (16–
19.9lb bond)
Plain paper
75–90.3 g/m
2
grain long (20–
24lb bond)
1
Paper less than 75 g/m
2
(20 lb) must be printed with Paper Type set to Light Paper. Failure to do so may cause
excessive curl which can lead to feeding errors, especially in more humid environments.
2
Labels and other specialty media are supported for occasional use and must be tested for acceptability.
3
Paper labels up to 105 g/m
2
(28lb bond) are supported.
4
100% cotton content maximum weight is 24lb bond.
5
28lb bond envelopes are limited to 25% cotton content.
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Paper type and
weight
Standard
250sheet
tray
Manual
feeder
Optional 650sheet duo tray Optional
550sheet
tray
Twosided
printing
550sheet
tray
Multipurpose
feeder
Heavy paper
90.3–105 g/m
2
grain long (24.1–
28lb bond)
Card stock
105.1–162 g/m
2
grain long (28.1–
43lb bond)
X
Card stock
105.1–200 g/m
2
grain long (28.1–
53lb bond)
X X X X
Paper Labels
2
131 g/m
2
(35lb
bond)
3
Vinyl Labels
2
131 g/m
2
(35lb
bond)
X
Envelopes
4,5
60–105 g/m
2
(16–
28lb bond)
X X X
1
Paper less than 75 g/m
2
(20 lb) must be printed with Paper Type set to Light Paper. Failure to do so may cause
excessive curl which can lead to feeding errors, especially in more humid environments.
2
Labels and other specialty media are supported for occasional use and must be tested for acceptability.
3
Paper labels up to 105 g/m
2
(28lb bond) are supported.
4
100% cotton content maximum weight is 24lb bond.
5
28lb bond envelopes are limited to 25% cotton content.
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Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2
If necessary, adjust the settings.
3 Print the document.
Printing from a mobile device
Note:
Mobile printing is available only in some printer models.
Printing from a mobile device using Google Cloud Print
Google Cloud Print
TM
is a printing service that allows you to print to any Google Cloud Printready printer.
Before you begin, make sure that:
The printer is registered to the Google Cloud Print server.
The Cloud Print plugin is downloaded from the Google Play
TM
store and is enabled in the mobile device.
1 From your Android
TM
mobile device, open a document or select a document from your file manager.
2 Tap > Print.
3 Select a printer, and then tap .
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrintcertified printer.
Notes:
Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
This application is supported only in some Apple devices.
1 From your mobile device, select a document from your file manager or launch a compatible application.
2
Tap the share icon, and then tap Print.
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3 Select a printer.
If necessary, adjust the settings.
4
Print the document.
Printing from a mobile device using WiFi Direct®
WiFi Direct
®
is a printing service that lets you print to any WiFi Directready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see “Connecting a mobile device to the printer wireless network” on page 126.
1
From your mobile device, launch a compatible application or select a document from your file manager.
2
Depending on your mobile device, do one of the following:
Tap > Print.
Tap > Print.
Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4
Print the document.
Printing from a flash drive
1 Insert the flash drive.
Notes:
If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2 Select the document that you want to print.
If necessary, configure other print settings.
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3 Print the document.
To print another document, select USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Supported flash drives and file types
Flash drives
Notes:
The printer supports highspeed USB flash drives with fullspeed standard.
USB flash drives must support the File Allocation Table (FAT) system.
Many flash drives are tested and approved for use with the printer. For more information, contact the place
where you purchased the printer.
File types
Documents
PDF (version 1.7 or earlier)
HTML
XPS
Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
Images
.dcx
.gif
.JPEG or .jpg
.bmp
.pcx
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.TIFF or .tif
.png
Configuring confidential jobs
1 From the control panel, navigate to:
Settings > Security > Confidential Print Setup
For nontouchscreen printer models, press to navigate through the settings.
2
Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Keep duplicate
documents
Set the printer to print all documents with the same file name.
Printing confidential and other held jobs
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4
Select Use Print and Hold, and then assign a user name.
5
Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a fourdigit PIN.
6 Click OK or Print.
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7 From the printer home screen, release the print job.
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Printing a font sample list
1 From the control panel, navigate to:
Settings > Reports > Print > Print Fonts
For non-touch-screen printer models, press to navigate through the settings.
2
Select a font sample.
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Copying
Making a copy
1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and the output have the same
paper size.
2
From the control panel, select Copy, and then specify the number of copies.
If necessary, adjust the other settings.
3
Copy the document.
Note: To make a quick copy, from the control panel, press .
Copying photos
1 Place a photo on the scanner glass.
2 From the control panel, navigate to:
Copy > Settings > Content > Content Type > Photo
For non-touch-screen printer models, press to navigate through the settings.
3
From the Content Source menu, select the setting that best matches the original photo.
4 Copy the document.
Copying on letterhead
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
Copy > Copy From > select the size of the original document > Copy To > select a paper source
If you are loading into the multipurpose feeder, then navigate to:
Copy To > Multipurpose Feeder > select a paper size > Letterhead
For non-touch-screen printer models, press to navigate through the settings.
3 Copy the document.
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Copying on both sides of the paper
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
Copy > Settings > Paper Setup
For non-touch-screen printer models, press to navigate through the settings.
3
Adjust the settings.
4 Copy the document.
Reducing or enlarging copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
Copy > Settings > Scale > specify a scale value
For non-touch-screen printer models, press to navigate through the settings.
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3 Copy the document.
Collating copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
Copy > Settings > Collate > On [1,2,1,2,1,2]
3
Copy the document.
Placing separator sheets between copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
Copy > Settings > Separator Sheets > On
For non-touch-screen printer models, press to navigate through the settings.
3
Adjust the settings.
4 Copy the document.
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Copying multiple pages onto a single sheet
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
Copy > Settings > Pages Per Side
For non-touch-screen printer models, press to navigate through the settings.
3
Adjust the settings.
4 Copy the document.
Creating a copy shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3
From the Shortcut Type menu, select Copy, and then configure the settings.
4 Apply the changes.
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E-mailing
Configuring the SMTP server for email
Note: In some printer models, this setting can be configured only from the Embedded Web Server.
From the control panel
1
From the control panel, navigate to:
Settings > Email > Email Setup
2
Configure the settings.
From the Embedded Web Server
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Email.
3 From the Email Setup section, configure the settings.
4 Click Save.
Sending an e-mail
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, select E-mail, and then enter the needed information.
Note: You can also enter the recipient using the address book or shortcut number.
3
If necessary, configure the output file type settings.
4 Send the e-mail.
Creating an e-mail shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
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If you are using a proxy server, then temporarily disable it to load the web page correctly.
2
Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Email, and then configure the settings.
4 Apply the changes.
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Faxing
Setting up the printer to fax
Notes:
The following connection methods are applicable only in some countries or regions.
During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then touch Continue.
The indicator light may blink red if the fax function is enabled and not fully set up.
Warning—Potential Damage:
Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.
Configuring the SMTP server for fax
Note: In some printer models, this setting can be configured only from the Embedded Web Server.
From the control panel
1 From the control panel, navigate to:
Settings > Fax > Fax Server Setup > Fax Server Email Settings
2
Configure the settings.
Note: To use the SMTP server settings for email, enable Use Email SMTP Server.
From the Embedded Web Server
1
Open a web browser, and then type the printer IP address in the address field.
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Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2
Click Settings > Fax > Fax Server Setup.
3
From the Fax Server Email Settings section, configure the settings.
4 Click Save.
Note: To use the SMTP server settings for email, enable Use Email SMTP Server.
Setting up fax using a standard telephone line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
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Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off).
If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note:
If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
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Connected to different wall jacks
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
If you have only one telephone number on your line, then set the printer to receive faxes automatically.
Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to six.
Setting up fax in countries or regions with different telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
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CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Connecting the printer to a nonRJ11 wall jack
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1 Connect one end of the telephone cable to the line port of the printer.
2
Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a nonRJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
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Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a different ring pattern.
1 From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Answer On
For non-touch-screen printer models, press to navigate through the settings.
2
Select a ring pattern.
3
Apply the changes.
Setting the fax date and time
1 From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press to navigate through the settings.
2
Configure the settings.
Configuring daylight saving time
1 From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press to navigate through the settings.
2
From the Time Zone menu, select (UTC+user) Custom.
3
Configure the settings.
Sending a fax
Using the control panel
1 Load the original document into the ADF tray or on the scanner glass.
2
From the home screen, touch Fax, and then enter the needed information.
3
If necessary, configure other fax settings.
4
Send the fax job.
Using the computer
Note:
Make sure that the Universal Fax driver is installed.
1 With a document open, click File > Print.
2
Select the printer, and then click Properties, Preferences, Options, or Setup.
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3 Click Fax > Enable fax, and then enter the recipient number.
4
If necessary, configure other fax settings.
5 Send the fax job.
Scheduling a fax
1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
Fax > To > enter the fax number > Done
For non-touch-screen printer models, press to navigate through the settings.
3
Select Send Time to configure the date and time, and then select Done.
If necessary, configure other fax settings.
4 Send the fax.
Creating a fax destination shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3
From the Shortcut Type menu, select Fax, and then configure the settings.
4 Apply the changes.
Changing the fax resolution
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, select Fax, and then enter the needed information.
3 In the Resolution menu, select a setting.
4
Send the fax job.
Adjusting the fax darkness
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, select Fax, and then enter the needed information.
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3 From the Darkness menu, adjust the setting.
4
Fax the document.
Viewing a fax log
Note: You may need administrative rights to view the fax logs.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Reports > Fax.
3
Click Fax Job Log or Fax Call Log.
Blocking junk faxes
1 From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls
For non-touch-screen printer models, press to navigate through the settings.
2
Set Block No Name Fax to On.
Holding faxes
1 From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes
For non-touch-screen printer models, press to navigate through the settings.
2
Select a mode.
Forwarding a fax
1 From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls
For non-touch-screen printer models, press to navigate through the settings.
2
In the Fax Forwarding menu, select Print and Forward or Forward, and then configure the Forward to and
Confirmation E-mail settings.
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Scanning
Scanning to an FTP server
1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, select FTP, and then enter the needed information.
3 If necessary, configure other FTP settings.
4
Scan the document.
Creating an FTP shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3
From the Shortcut Type menu, select FTP, and then configure the settings.
4 Apply the changes.
Scanning to a flash drive
1 Load an original document into the ADF tray or on the scanner glass.
2 Insert the flash drive.
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3 Select Scan to USB and adjust the settings if necessary.
Note: If the USB Drive screen does not appear, then select USB Drive on the control panel.
4 Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Sending scanned documents to a computer
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
Scan Profiles > Scan to Computer
For non-touch-screen printer models, press to navigate through the settings.
3
Select the scan profile where you want to save the document.
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Understanding the printer menus
Menu map
Device
Preferences
EcoMode
Remote Operator Panel
Notifications
Power Management
Accessibility
Restore Factory Defaults
Maintenance
Visible Home Screen Icons
About this Printer
Print
Layout
Setup
Quality
Job Accounting
XPS
PDF
PostScript
PCL
HTML
Image
Paper
Tray Configuration Media Configuration
Copy Copy Defaults
Fax
Fax Defaults
Email
Email Setup
Email Defaults
Web Link Setup
FTP FTP Defaults
USB Drive
Flash Drive Scan Flash Drive Print
Network/Ports
Network Overview
Wireless
Ethernet
TCP/IP
SNMP
IPSec
802.1x
LPD Configuration
HTTP/FTP Settings
ThinPrint
USB
Google Cloud Print
WiFi Direct
Security
Login Methods
Schedule USB Devices
Security Audit Log
Login Restrictions
Confidential Print Setup
Disk Encryption
Erase Temporary Data Files
Solutions LDAP Settings
Miscellaneous
Reports
Menu Settings Page
Device
Print
Shortcuts
Fax
Network
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Help
Print All Guides
Color Quality Guide
Connection Guide
Copy Guide
Email Guide
Fax Guide
Information Guide
Media Guide
Moving Guide
Print Quality Guide
Scan Guide
Supplies Guide
Troubleshooting Print Quality Test Pages
Device
Preferences
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is configured
to operate.
Run initial setup
On
Off*
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Notes:
All the Keyboard Type values may not appear or may
require special hardware to appear.
This menu item appears only in some printer models.
Displayed information
Display Text 1 [IP Address*]
Display Text 2 [Date/Time*]
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Note: Custom Text 1 and Custom Text 2 appear only in some
printer models.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format [MMDDYYYY*]
Time Format [12 hour A.M./P.M.*]
Time Zone [GMT*]
Configure the printer date and time.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Date and Time
Network Time Protocol
Enable NTP [On*]
NTP Server
Enable Authentication
Configure the settings for Network Time Protocol (NTP).
Notes:
Enable Authentication appears only in some printer
models.
When Enable Authentication is set to MD5 key, Key ID
and Password appear.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Note: This menu item appears only in some printer models.
Flash Drive Access
Enabled*
Disabled
Enable access to the flash drive.
Allow Background Removal
On*
Off
Specify whether background removal is allowed.
Allow Custom Job scans
On*
Off
Scan multiple jobs to one file.
Note: This menu setting appears only when a hard disk is
installed.
One Page Flatbed Scanning
On
Off*
Set copies from the scanner glass to only one page at a time.
Audio Feedback
Button Feedback
On*
Off
Enable audio feedback for button presses, panel interactions,
paper loaded prompts, and error notifications.
Note: This menu item appears only in some printer models.
Audio Feedback
Volume
1–10 (5*)
Adjust the volume of the printer speakers.
Notes:
Changes to the volume are applied after the current user
session ends.
This menu item appears only in some printer models.
Screen Timeout
10–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs off a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Eco-Mode
Menu item Description
Print
Sides (1Sided*)
Pages per Side (Off*)
Toner Darkness (4*)
Color Saver (Off*)
Configure the print settings of the printer.
Copy
Sides (1 sided to 1 sided*)
Pages per Side (Off*)
Darkness (5*)
Configure the copy settings of the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
Error Lighting
Off
On*
Set the indicator light to come on when a printer error occurs.
Note: This menu item appears only in some printer models.
ADF Loaded Beep
Off
On*
Enable a sound when loading paper into the ADF.
Alarm Control
Off
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Supplies
Show Supply Estimates (Show estimates*)
Cartridge Alarm (Single*)
Show the estimated status of the supplies.
Set the number of times that the alarm sounds when the
toner cartridge is low.
Email Alerts Setup
Email Setup
Primary SMTP Gateway
Primary SMTP Gateway Port (25*)
Secondary SMTP Gateway
Secondary SMTP Gateway Port (25*)
SMTP Timeout (30 seconds*)
Reply Address
Always use SMTP default Reply Address
(Off*)
Use SSL/TLS (Disabled*)
Require Trusted Certificate (On*)
SMTP Server Authentication
(No authentication required*)
DeviceInitiated Email (None*)
UserInitiated Email (None*)
Use Active Directory Device Credentials
(Off*)
Device Userid
Device Password
Kerberos 5 REALM
NTLM Domain
Disable “SMTP server not set up” error (Off*)
Configure the email settings of the printer.
Error Prevention
Jam Assist (On*)
Auto Continue (On*)
Auto Reboot
Auto Reboot (Reboot always*)
Max Auto Reboots (2*)
Auto Reboot Window (720 seconds*)
Display Short Paper Error (Autoclear*)
Page Protect (Off*)
Set the printer to flush blank pages or pages with partial
prints automatically after a jammed page has been cleared.
Let the printer continue processing or printing a job
automatically after clearing certain printer conditions that
require user intervention.
Set the printer to restart automatically when an error occurs.
Set the printer to show a message when a short paper error
occurs.
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery (Auto*)
Scanner Jam Recovery (Page level*)
Set the printer to reprint jammed pages.
Specify how to restart a scan job after resolving a paper
jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Power Management
Menu item Description
Sleep Mode Profile
Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode
after printing.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns off.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn off the printer while an active
Ethernet connection exists.
Schedule Power Modes
Schedules
Add New Schedule
Schedule the printer when to enter Sleep or Hibernate mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Accessibility
Menu item Description
Duplicate Key Strike Interval
0–5 seconds (0*)
Set the interval during which the printer ignores duplicate key presses on an
attached keyboard.
Key Repeat Initial Delay
0.25–5 seconds (1*)
Set the initial length of delay before a repeating key starts repeating.
Note: Appears only when a keyboard is attached to the printer.
Key Repeat Rate
0.5–30 (30*)
Set the number of presses per second for a repeating key.
Note: Appears only when a keyboard is attached to the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Prolong Screen Timeout
Off*
On
Let the user remain in the same location and reset the Screen Timeout timer when
it expires instead of returning to the home screen.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Restore app settings
Restore the printer factory default settings.
Maintenance
Configuration Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
Note: This menu item appears only in some printer models.
USB Scan to Local
On*
Off
Set whether the USB device driver enumerates as a USB
Simple device (single interface) or as a USB Composite device
(multiple interfaces).
Note: This menu item appears only in some printer models.
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its highspeed
capabilities.
Note: This menu item appears only in some printer models.
Tray Configuration
Tray Linking
Automatic*
Off
Set the printer to link the trays that have the same paper type
and paper size settings.
Tray Configuration
Show Tray Insert Message
Off*
On
Show the Tray Insert message.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Tray Configuration
Paper Prompts
Auto*
Multipurpose Feeder
Manual Paper
Envelope Prompts
Auto*
Multipurpose Feeder
Manual Paper
Set the paper source that the user fills when a prompt to load
paper or envelope appears.
Note: The multipurpose feeder is available only in some
printer models.
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
HealthCheck Statistics
Print reports about printer menu settings, status, and event
logs.
Printer Emulations
PPDS Emulation
Off*
On
Set the printer to recognize and use the PPDS data stream.
Printer Emulations
PS Emulation
Off
On*
Set the printer to recognize and use the PS data stream.
Printer Emulations
Emulator Security
Page Timeout
0–60 (60*)
Set the page timeout during emulation.
Printer Emulations
Emulator Security
Reset Emulator After Job
Off*
On
Reset the emulator after a print job.
Printer Emulations
Emulator Security
Disable Printer Message Access
Off
On*
Disable access to printer message during emulation.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Set fax to enter Sleep Mode whenever the printer determines
that it should.
Fax Configuration
Fax Storage Location
Disk
NAND*
Set the storage location for all faxes.
Note: This menu item appears only when a hard disk is
installed.
Print Configuration
Black Only Mode
Off*
On
Print color content in grayscale.
Print Configuration
Color Trapping
Off
1
2*
3
4
5
Enhance the printed output to compensate for misregistration
in the printer.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the highfrequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the highfrequency screens.
Device Operations
Quiet Mode
Off*
On
Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the printer
performance.
Device Operations
Safe Mode
Off*
On
Set the printer to operate in a special mode, in which it attempts
to continue offering as much functionality as possible, despite
known issues.
For example, when set to On, and the duplex motor is
nonfunctional, the printer performs onesided printing of the
documents even if the job is twosided printing.
Device Operations
Minimum Copy Memory
80 MB*
100 MB
Set the minimum memory allocation for storing copy jobs.
Device Operations
Clear Custom Status
Erase userdefined strings for the Default or Alternate custom
messages.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Device Operations
Clear all remotelyinstalled messages
Erase messages that were remotely installed.
Device Operations
Automatically Display Error Screens
Off
On*
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Device Operations
Honor orientation on fast path copy
On
Off*
Enable the printer to use the orientation setting under the Copy
menu when sending quick copy jobs.
Device Operations
Enable Optional Parallel Port
Off*
On
Enable an optional parallel port.
Note: When set to On, the printer restarts.
Toner patch sensor setup
Calibration frequency preference
Disabled
Fewest color adjustment
Fewer color adjustment
Normal*
Better color accuracy
Best color accuracy
Set the printer to put down the correct amount of toner to
maintain color consistency.
Toner patch sensor setup
Full calibration
Run the full color calibration.
Toner patch sensor setup
Print TPS information page
Print a diagnostic page that contains information on toner patch
sensor calibration.
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on the target page
is uniform all the way around the target. If it is not, then the
printer margins may need to be reset.
Scanner Configuration
Scanner Manual Registration
Front ADF Registration
Rear ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing the ADF,
scanner glass, or controller board.
Scanner Configuration
Edge Erase
Flatbed Edge Erase
0–6 (3*)
ADF Edge Erase
0–6 (3*)
Set the size, in millimeters, of the noprint area around an ADF
or flatbed scan job.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Scanner Configuration
ADF Deskew
ADF Mechanical Deskew
Off
On
Auto*
Set the printer to perform ADF mechanical skew adjustment.
Scanner Configuration
Disabled Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner when it is not working properly.
Scanner Configuration
Tiff Byte Order
CPU Endianness*
Little Endian
Big Endian
Set the byte order of a TIFFformatted scan output.
Scanner Configuration
Exact Tiff Rows Per Strip
On*
Off
Set the RowsPerStrip tag value of a TIFFformatted scan
output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
Menu item Description
Out of Service Erase
Memory Last Sanitized
Hard Disk Last Sanitized
Show information on when the printer memory or
hard disk was last sanitized.
Note: Hard Disk Last Sanitized appears only when a
hard disk is installed.
Out of Service Erase
Sanitize all information on nonvolatile memory
Erase all printer and network settings
Erase all apps and app settings
Erase all shortcuts and shortcut settings
Sanitize all information on hard disk
Erase downloads (Erase all macros, fonts, PPOs, etc.)
Erase buffered jobs
Erase Held jobs
Clear all information on nonvolatile memory and
information on the hard disk.
Note: Sanitize all information on hard disk appears
only when a hard disk is installed.
Visible Home Screen Icons
Note: This menu appears only in some printer models.
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Menu Description
Copy
E-mail
Fax
Status/Supplies
Job Queue
Change Language
Shortcut Center
Address Book
Bookmarks
Held Jobs
USB
FTP
Scan Profiles
App Profiles
Forms and Favorites
Scan Center
Card Copy
Specify which icons to show on the home screen.
About this Printer
Menu item Description
Asset Tag Show the serial number of the printer.
Printer’s Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB Export the configuration file to a flash drive.
Export Compressed Logs to USB Export the compressed log files to a flash drive.
Print
Layout
Menu item Description
Sides
1Sided*
2Sided
Specify whether to print on one side or both sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing twosided printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)*
Keep the pages of a print job stacked in sequence, particularly when printing multiple
copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Pages per Side
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using the Pages per Side menu.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using the Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using the Pages per Side menu.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Fit to page
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Job Waiting
Off*
On
Preserve print jobs requiring supplies so that jobs not requiring the missing
supplies can print.
Note: This menu item appears only when a printer hard disk is installed.
Job Hold Timeout
0–255 (30*)
Set the time in seconds that the printer waits for user intervention before
it holds jobs that require unavailable resources and continues to print other
jobs in the print queue.
Note: This menu item appears only when a printer hard disk is installed.
Printer Usage
Max Speed
Max Yield*
Determine how the color imaging kit operates during printing.
Notes:
When set to Max Yield, the color imaging kit slows or stops while
printing groups of black-only pages.
When set to Max Speed, the color imaging kit always runs while
printing, whether color or black pages are being printed.
Download Target
RAM*
Disk
Specify where to save all permanent resources, such as fonts and macros,
that have been downloaded to the printer.
Note: This menu item appears only when a printer hard disk is installed.
Resource Save
Off*
On
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
When set to Off, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order when you choose to print all held and confidential jobs.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Quality
Menu item Description
Print Mode
Black and White
Color*
Set how the printer generates color content.
Print Resolution
4800 CQ*
1200 dpi
Set the resolution for the printed output.
Note: 4800 CQ provides highquality output at maximum speed.
Toner Darkness
1 to 5 (4*)
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Color Saver
Off*
On
Reduce the amount of toner used to print graphics and images.
Note: When set to On, this setting overrides the value of the Toner Darkness
setting.
RGB Brightness
6 to 6 (0*)
Adjust the brightness, contrast, and saturation for color output.
Note: This setting does not affect files where CMYK color specifications are
used.
RGB Contrast
0 to 5 (0*)
RGB Saturation
0 to 5 (0*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item
Description
Color Balance
Cyan
5 to 5 (0*)
Magenta
5 to 5 (0*)
Yellow
5 to 5 (0*)
Black
5 to 5 (0*)
Reset Defaults
Adjust the amount of toner that is used for each color.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Color Correction
Off
Auto*
Manual
Modify the color settings used to print documents.
Notes:
Off sets the printer to receive the color correction from the software.
Auto sets the printer to apply different color profiles to each object on the
printed page.
Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
Color Samples
Print Color Samples
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Color Adjust Calibrate the printer to adjust color variations in the printed output.
Spot Color Replacement
Set Custom CMYK
Assign specific CMYK values to twenty named spot colors.
Note: An asterisk (*) next to a value indicates the factory default setting.
Job Accounting
Note: This menu appears only when a printer hard disk is installed.
Menu item Description
Job Accounting
Off*
On
Set the printer to create a log of the print jobs that it receives.
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Log Action at End of Frequency
None*
Email Current Log
Email & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value defined in Accounting Log Frequency determines when this
action is triggered.
Log Near Full Level
Off*
On
Specify the maximum size of the log file before the printer executes the Log
Action at Near Full.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Log Action at Near Full
None*
Email Current Log
Email & Delete Current Log
Email & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk is nearly full.
Note: The value defined in Log Near Full Level determines when this action
is triggered.
Log Action at Full
None*
Email & Delete Current Log
Email & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when disk usage reaches the maximum limit
(100MB).
URL to Post Log Specify where the printer posts job accounting logs.
Email Address to Send Logs Specify the email address to which the printer sends job accounting logs.
Log File Prefix Specify the prefix for the log file name.
Note: The current host name defined in the TCP/IP menu is used as the
default log file prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
XPS
Menu item Description
Print Error Pages
Off*
On
Print the error pages that the printer encountered while processing an XPS
file.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Notes:
Jobs printed in 1200 dpi use the value directly.
Jobs printed in 4800 CQ use half the value.
Note: An asterisk (*) next to a value indicates the factory default setting.
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PDF
Menu item Description
Scale To Fit
Off*
On
Scale the page content to fit the selected paper size.
Annotations
Print
Do Not Print*
Specify whether to print annotations in the PDF.
Print PDF Error
Off
On*
Enable the printing of PDF error.
Note: An asterisk (*) next to a value indicates the factory default setting.
PostScript
Menu item Description
Print PS Error
Off*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Notes:
Jobs printed in 1200 dpi use the value directly.
Jobs printed in 4800 CQ use half the value.
Lock PS Startup Mode
Off*
On
Disable the SysStart file.
Image Smoothing
Off*
On
Enhance the contrast and sharpness of lowresolution images.
Note: This setting has no effect on images with a resolution of 300 dpi or
higher.
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
Resident sets the printer to search its memory for the requested font
before searching the flash memory or printer hard disk.
Flash/Disk sets the printer to search the flash memory or printer hard
disk for the requested font before searching the printer memory.
This menu item appears only when a flash memory or printer hard
disk is installed.
Wait Timeout
Off
On* (40 seconds)
Set the printer to wait for more data before canceling a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
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PCL
Menu item Description
Font Source
Resident*
Disk
Flash
All
Choose the source which contains the default font selection.
Notes:
Flash and Disk appear only when a flash memory or hard disk is
installed.
For Flash and Disk to appear, make sure that they are not reador
writeprotected.
Font Name
Courier*
Select a font from the specified font source.
Symbol Set
10U PC8*
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the different
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixedspace characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
data stream.
Notes:
This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
Notes:
Jobs printed in 1200 dpi use the value directly.
Jobs printed in 4800 CQ use half the value.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
Off*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Auto LF after CR
Off*
On
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign MP Feeder
Assign Tray [x]
Assign Manual Paper
Assign Manual Envelope
View Factory Defaults
Restore Defaults
Configure the printer to work with a different print driver or custom
application that uses a different set of source assignments to request a
given paper source.
Show the factory default value assigned for each paper source.
Restore the tray renumber values to their factory defaults.
Print Timeout
Off
On* (90 seconds)
Set the printer to end a print job after it has been idle for the specified
amount of time.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTML
Menu item Description
Font Name
Times*
Set the font to use when printing HTML documents.
Font Size
1–255 (12*)
Set the font size to use when printing HTML documents.
Scale
1–400% (100*)
Scale HTML documents for printing.
Orientation
Portrait*
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm (19*)
Set the page margin for HTML documents.
Backgrounds
Do Not Print
Print*
Print background information or graphics in HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
Off*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Invert
Off*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Note: Multipurpose Feeder only appears when Configure MP is set to
Cassette.
Paper Size/Type
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Substitute Size
Off
Statement/A5
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
Off prompts the user to load the required paper size.
Statement/A5 prints an A5size document on statement when loading
statement, and statementsize jobs on A5 paper size when loading A5.
Letter/A4 prints an A4size document on letter when loading letter, and
lettersize jobs on A4 paper size when loading A4.
All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–14.17 inches (8.50*)
76–359.91 mm (216*)
Set the portrait width of the universal paper.
Portrait Height
3–14.17 inches (14*)
76–359.91 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.50 inches (8.50*)
25–216 mm (216*)
Height
1–14 inches (14*)
25–356 mm (297*)
Orientation
Portrait*
Landscape
2 scans per side
Off*
On
Assign a scan size name and configure the scan settings.
Media Types
Menu item Description
Plain
Card Stock
Recycled
Glossy
Labels
Vinyl Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [X]
Specify the texture, weight, and orientation of the paper.
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Copy
Copy Defaults
Menu item Description
Content Type
Text
Text/Photo*
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original document.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Color
Off
On*
Auto
Set the printer to generate color output from a scan job.
Pages per Side
Off*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Print Page Borders
Off*
On
Place a border around each image when printing multiple pages on a single
page.
Collate
Off [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size
[List of paper sizes]
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
“Copy to” Source
Tray [x] (1*)
Multipurpose Feeder
Auto Size Match
Specify the paper source for the copy job.
Temperature
4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Darkness
1 to 9 (5*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Header/Footer
Left Header
Middle Header
Right Header
Left Footer
Middle Footer
Right Footer
Specify the header or footer information on the scanned image.
Overlay
Confidential
Copy
Draft
Urgent
Custom
Off*
Specify the overlay text to print on each copy.
Custom overlay Type the text for the Custom choice in Overlay menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Yellow (0*)
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
Configure the auto color detection setting.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Contentbased*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
Content-based removes the background color from the original
document .
Fixed removes image noise from a photo.
Auto Center
Off*
On
Align the content at the center of the page.
Mirror Image
Off*
On
Create a mirror image of the original document.
Negative Image
Off*
On
Create a negative image of the original document.
Shadow Detail
4 to 4 (0*)
Adjust the shadow detail in the original document.
Scan Edge to Edge
Off*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Admin Controls
Menu item Description
Allow Color Copies
Off
On*
Print copies in color.
Allow Priority Copies
Off
On*
Interrupt a print job to make copies.
Custom Job Scanning
Off*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or different settings.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
Off
On*
Save copy settings as a shortcut.
Sample copy
Off*
On
Print a sample copy to check the quality before printing the remaining copies.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax
Fax Defaults
Fax Mode
Menu item Description
Fax Mode
Fax*
Fax Server
Disabled
Select a fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Fax Setup
Menu item Description
General Fax Settings
Fax Name
Fax Number
Fax ID (Fax Number*)
Memory Use (Equal*)
Cancel Faxes (Allow*)
Fax Number Masking (Off*)
Digits to Mask
Enable Line Connected Detection (On*)
Optimize Fax Compatibility
Fax Transport (Analog*)
Configure the general fax settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Fax Send Settings
Resolution (Standard*)
Original Size (Mixed Sizes*)
Orientation (Portrait*)
Sides (Off*)
Content Type (Text*)
Content Source (Color Laser*)
Darkness (5*)
Behind a PABX (Off*)
Dial Mode (Tone*)
Advanced Imaging
Color Balance
Color Dropout
Contrast (Best for Content*)
Background Removal
Background Detection (Contentbased*)
Level (0*)
Mirror Image (Off*)
Negative Image (Off*)
Shadow Detail (0*)
Scan Edge to Edge (Off*)
Sharpness (3*)
Temperature (0*)
Admin Controls
Automatic Redial (5*)
Redial Frequency (3 minutes*)
Enable ECM (On*)
Enable Fax Scans (On*)
Driver to Fax (Off*)
Allow Save as Shortcut (On*)
Max Speed (33600*)
Custom Job Scanning(Off*)
Scan Preview(Off*)
Enable Color Fax Scans (Off by Default*)
Auto Convert Color Faxes to Mono Faxes
(On*)
Confirm Fax Number (Off*)
Dial Prefix
Dialing Prefix Rules
Configure the fax send settings.
Note: Custom Job Scanning and Scan Preview appear only
when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Fax Receive Settings
Rings to Answer (3*)
Auto Reduction (Off*)
Paper Source (Auto*)
Sides (Off*)
Separator Sheets (None*)
Separator Sheet Source(Tray 1*)
Output Bin(Standard Bin*)
Fax Footer (Off*)
Fax Footer Time Stamp (Receive*)
Holding Faxes
Held Fax Mode (Off*)
Admin Controls
Enable Fax Receive (On*)
Enable Color Fax Receive (On*)
Enable Caller ID (On*)
Block No Name Fax (Off*)
Banned Fax List
Answer On (All Rings*)
Auto Answer (On*)
Manual Answer Code (*9*)
Fax Forwarding (Print*)
Max Speed (33600*)
Configure the fax receive settings.
Fax Cover Page
Fax Cover Page (Off by Default*)
Include To field (Off*)
Include From field (Off*)
Include Message Field (Off*)
Include Logo (Off*)
Include Footer [x]
Configure the fax cover page settings.
Fax Log Settings
Transmission Log Frequency (Always*)
Transmission Log Action
Print (On*)
Email (Off*)
Receive Error Log (Print Never*)
Auto Print Logs (On*)
Log Paper Source (Tray 1*)
Logs Display (Remote Fax Name*)
Enable Job Log (On*)
Enable Call Log (On*)
Log Output Bin (Standard Bin*)
Configure the fax log settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Speaker Settings
Speaker Mode (On until Connected*)
Speaker Volume (Low*)
Ringer Volume (On*)
Set the speaker mode and volume for incoming or outgoing
fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server Setup
Menu item Description
General Fax Settings
To Format
Reply Address
Subject:
Message:
Enable analog receive (Off*)
Configure the general fax settings.
Fax Server Email Settings
Use Email SMTP Server (Off*)
Primary SMTP Gateway
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout (30 seconds*)
Reply Address
Use SSL/TLS (Disabled*)
Required Trusted Certificate (On*)
SMTP Server Authentication (No authentication
required*)
DeviceInitiated Email (None*)
UserInitiated Email (None*)
Use Active Directory Device Credentials (Off*)
Device Userid
Device Password
Kerberos 5 REALM
NTLM Domain
Disable “SMTP server not set up” error (Off*)
Configure the fax server email settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Fax Server Scan Settings
Image Format (PDF (.pdf)*)
Content Type (Text*)
Content Source (Color Laser*)
Fax Resolution (Standard*)
Sides (Off*)
Darkness (5*)
Orientation (Portrait*)
Original Size (Mixed Sizes*)
Use MultiPage TIFF (On*)
Configure the fax server scan settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
E-mail
Email Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for
sending e-mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or
backup SMTP server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP
server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does
not respond.
Reply Address Specify a reply address in the email.
Always use SMTP default Reply Address
On
Off*
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send email using an encrypted link.
Require Trusted Certificate
Off
On*
Require a trusted certificate when accessing the SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAMMD5
DigestMD5
Kerberos 5
Set the authentication type for the SMTP server.
DeviceInitiated Email
None*
Use Device SMTP Credentials
Specify whether credentials are required for deviceinitiated email.
UserInitiated Email
None*
Use Device SMTP Credentials
Use Session User ID and Password
Use Session Email address and Password
Prompt user
Specify whether credentials are required for userinitiated email.
Use Active Directory Device Credentials
Off*
On
Specify whether credentials are required for userinitiated email.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Email Defaults
Menu item Description
Subject: Specify the email subject and message.
Message:
File Name Specify the filename for the scanned document.
Format
JPEG (.jpg)
PDF (.pdf)*
TIFF (.tif)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format of the scanned document.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu item appears only if you have purchased and installed an
OCR solution.
PDF Settings
PDF Version (1.5*)
Archival Version (A1a*)
Highly Compressed (Off*)
Secure (Off*)
Archival (PDF/A) (Off*)
Configure the PDF settings of the scanned document.
Notes:
Archival Version and Archival (PDF/A) are supported only when PDF
Version is set to 1.4.
Highly Compressed appears only when hard disk is installed.
Content Type
Text
Text/Photo*
Photo
Graphics
Improve the output result based on the content type of the original
document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original
document.
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Original Size
[List of paper sizes] (Mixed Sizes*)
Set the paper size of the original document.
Sides
Off*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both
sides of the document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Yellow (0*)
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
Email Bit Depth (1 bit*)
Configure the auto color detection setting.
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Contentbased*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
Content-based removes the background color from the original
document.
Fixed removes image noise from a photo.
Mirror Image
Off*
On
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Negative Image
Off*
On
Create a negative image of the original document.
Shadow Detail
4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Scan Edge to Edge
Off*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Temperature
4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item
Description
Max Email Size
0–65535 (0*)
Set the allowable file size for each email.
Size Error Message Specify an error message that the printer sends when an email exceeds
its allowable file size.
Note: You can type up to 1024 characters.
Limit Destinations Limit sending of email only to the specified list of domain name.
Note: Use a comma to separate each domain.
Send Me a Copy
Never appears*
On by Default
Off by Default
Always On
Send a copy of the email to yourself.
Limit Email Recipients
Off*
On
Limit the number of email recipients.
Allow self emails only
Off*
On
Set the printer to send emails to yourself only.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Use cc:/bcc:
Off*
On
Enable carbon copy and blind carbon copy in email.
Use MultiPage TIFF
Off
On*
Enable scanning of multiple TIFF images in one TIFF file.
TIFF Compression
JPEG
LZW*
Specify the compression type for TIFF files.
Text Default
5–95 (75*)
Set the text quality in the content being scanned.
Text/Photo Default
5–95 (75*)
Set the text and photo quality in the content being scanned.
Photo Default
5–95 (50*)
Set the photo quality of the content being scanned.
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a transmission log for email scans.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing email logs.
Custom Job Scanning
Off*
On
Set the printer to scan the first set of original documents using the
specified settings, and then scan the next set with the same or different
settings.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
Off
On*
Show a scan preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
Off
On*
Save an email address as a shortcut.
Email Images Sent As
Attachment*
Web Link
Specify how to send the images that are included in the email.
Reset E-mail Information After Sending
Off
On*
Reset the To, Subject, Message, and Filename fields to their default
values after sending an email.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Web Link Setup
Menu item Description
Server Specify the credentials of the server that is hosting the images that are included
in the e-mail.
Login
Password
Path
File Name
Web Link
FTP
FTP Defaults
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Note: The menu items may vary depending on your printer model.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A1a*
A1b
Secure
Off*
On
Archival (PDF/A)
Off*
On
Set the PDF format for the scanned image.
Content Type
Text
Text/Photo*
Graphics
Photo
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Darkness
-4 to 4 (0*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
Letter is the U.S. factory default setting. A4 is the international factory
default setting.
The menu items may vary depending on your printer model.
Sides
Off*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a twosided
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item
Description
Color Balance
-4 to 4 (0*)
Adjust the amount of toner used for each color in scan output.
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
JPEG Quality
Best for content*
5–95
Set the quality of a JPEGformat image.
Notes:
5 reduces the file size, but lessens the image quality.
90 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Contentbased*
Fixed
Level
4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
Off*
On
Create a mirror image of the original document.
Negative Image
Off*
On
Create a negative image of the original document.
Shadow Detail
4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
Off*
On
Allow edgetoedge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Temperature
4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Admin Controls
Menu item Description
Text Default
5–95 (75*)
Set the quality of text on a scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text or photo image on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo image on a scanned image.
Use MultiPage TIFF
On*
Off
Choose between single- and multiplepage TIFF files.
TIFF Compression
LZW*
JPEG
Set a compression option for TIFF files.
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a log for successful FTP scan transmission.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing FTP logs.
FTP Bit Depth
1 bit
8 bit*
Enable the Text/Photo mode to have smaller file sizes by using 1bit image.
Note: This menu item appears only when Color is set to Gray.
Custom Job Scanning
Off*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
Off
On*
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
Off
On*
Save custom FTP settings as shortcuts.
Note: An asterisk (*) next to a value indicates the factory default setting.
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USB Drive
Flash Drive Scan
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
Specify the file format for the scanned image.
Note: The settings may vary depending on your printer model.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A1a*
A1b
Secure
Off*
On
Archival (PDF/A)
Off*
On
Set the PDF format for the scanned image.
Content Type
Text
Text/Photo*
Graphics
Photo
Improve the output result based on the content of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
Letter is the U.S. factory default setting. A4 is the international factory
default setting.
This menu item may vary depending on your printer model.
Sides
Off*
Long edge
Short edge
Specify the page orientation of text and graphics when scanning a twosided
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Advanced Imaging
Menu item Description
Color Balance Adjust the amount of toner used for each color.
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
JPEG Quality
Best for content*
5–95
Set the quality of a JPEGformat image.
Notes:
5 reduces the file size, but lessens the image quality.
90 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Contentbased*
Fixed
Level
4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
Off*
On
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Negative Image
Off*
On
Create a negative image of the original document.
Shadow Detail
4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
Off*
On
Allow edgetoedge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Temperature
4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item
Description
Text Default
5–95 (75*)
Set the quality of text on a scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (75*)
Set the quality of a photo on a scanned image.
Use MultiPage TIFF
On*
Off
Choose between single- and multiplepage TIFF files.
TIFF Compression
LZW*
JPEG
Set the compression for TIFF files.
Scan Bit Depth
1 bit
8 bit*
Enable the Text/Photo mode to have smaller file sizes by using 1bit image.
Note: This menu item appears only when Color is set to Gray.
Custom Job Scanning
Off*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Scan Preview
Off
On*
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for the print job.
Color
Off
On*
Print a flash drive file in color.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Keep the pages of a print job stacked in sequence, particularly when printing multiple
copies of the job.
Sides
1Sided*
2Sided
Specify whether to print on one side or both sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing twosided printing.
Pages per Side
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side menu.
Separator Sheets
Off*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Blank Pages
Do Not Print*
Print
Print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify the type of the network connection.
Note: Wireless is available only in printers connected to a wireless network.
Network Status Show the connectivity status of the printer network.
Display Network Status on
Printer
Off
On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network configuration settings.
Network Job Timeout
Off
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
Off*
On
Print a banner page.
Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall.
Enable Network Connections
Off
On*
Enable the printer to connect to a network.
Enable LLDP
Off*
On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Note: This menu is available only in printers connected to a WiFi network or printers that have a wireless
network adapter.
Menu item Description
Setup On Printer Panel
Choose Network
Add WiFi Network
Network Name
Network Mode
Infrastructure
Wireless Security Mode
Disabled*
WEP
WPA2/WPA - Personal
WPA2 - Personal
802.1x - RADIUS
Configure the WiFi connection using the control panel.
Note: 802.1x - RADIUS can be configured only from the Embedded
Web Server.
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Menu item Description
WiFi Protected Setup
WPS Auto Detect
Off
On*
Start Push Button Method
Start PIN Method
Establish a WiFi network and enable network security.
Notes:
WPS Auto Detect appears only when the Wireless Security
Mode is set to WEP.
Start Push-Button Method connects the printer to a WiFi
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
Start PIN Method connects the printer to a WiFi network when
a PIN on the printer is entered into the wireless settings of the
access point.
Network Mode
BSS Type
Infrastructure*
Specify the network mode.
Enable WiFi Direct
On
Off*
Enable Wi-Fi Directcapable devices to connect directly to the printer.
Compatibility
802.11b/g/n (2.4GHz)*
802.11a/b/g/n/ac (2.4GHz/5GHz)
802.11a/n/ac (5GHz)
Specify the standard for the WiFi network.
Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz)
only appear when a WiFi option is installed.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the security mode for connecting the printer to WiFi devices.
Note: 802.1x - RADIUS can be configured only from the Embedded
Web Server.
WEP Authentication Mode
Auto*
Open
Shared
Set the type of Wireless Encryption Protocol (WEP) for the printer.
Note: This menu item appears only when the Wireless Security
Mode is set to WEP.
Set WEP Key Specify a WEP password for secure WiFi connection.
WPA2/WPA Personal
AES
Enable WiFi security through Wi-Fi Protected Access (WPA).
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2/WPA-Personal.
Set PreShared Key Set the password for secure WiFi connection.
WPA2-Personal
AES
Enable WiFi security through WPA2.
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2-Personal.
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Menu item Description
802.1x Encryption Mode
WPA+
WPA2*
Enable WiFi security through 802.1x standard.
Notes:
This menu item appears only when the Wireless Security Mode
is set to 802.1x - RADIUS.
802.1x - RADIUS can be configured only from the Embedded
Web Server.
IPv4
Enable DHCP
On*
Off
Set Static IP Address
IP Address
Netmask
Gateway
Enable and configure IPv4 settings in the printer.
IPv6
Enable IPv6
On*
Off
Enable DHCPv6
On
Off*
Stateless Address Autoconfiguration
On*
Off
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix
All IPv6 Addresses
All IPv6 Router Addresses
Enable and configure IPv6 settings in the printer.
Network Address
UAA
LAA
View the network addresses.
PCL SmartSwitch
Off
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is off, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
Off
On*
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Note: If PS SmartSwitch is off, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
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Menu item Description
Job Buffering
On
Off*
Temporarily store print jobs in the printer hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
Off
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
On processes raw binary PostScript print jobs.
Off filters print jobs using the standard protocol.
Ethernet
Menu item Description
Network Speed Show the speed of the active network adapter.
IPv4
Enable DHCP (On*)
Set Static IP Address
Configure the IPv4 settings.
IPv6
Enable IPv6 (On*)
Enable DHCPv6 (Off*)
Stateless Address Autoconfiguration (On*)
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix (64*)
All IPv6 Addresses
All IPv6 Router Addresses
Configure the IPv6 settings.
Network Address
UAA
LAA
Specify the network address.
PCL SmartSwitch
Off
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
Off
On*
Set the printer to switch automatically to PostScript emulation when
a print job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buffering
Off*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Mac Binary PS
Auto*
On
Off
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
Auto processes print jobs from computers using either
Windows or Macintosh operating systems.
Off filters PostScript print jobs using the standard protocol.
Energy Efficient Ethernet
On
Off
Auto*
Reduce power consumption when the printer does not receive data
from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update
NTP server
On*
Off
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP
Off*
On
Assign an IP address automatically.
DNS Server Address Specify the current Domain Name System (DNS) server address.
Backup DNS Address Specify the backup DNS server addresses.
Backup DNS Address 2
Backup DNS Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in different domains on the network.
Enable DDNS
Off*
On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Enable mDNS
Off
On*
Update the multicast DNS settings.
WINS Server Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
Off*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify the IP addresses that are allowed to communicate with the printer over
TCP/IP.
Notes:
Use a comma to separate each IP address.
You can add up to 50 IP addresses.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify the access option for IP addresses that are not in the list.
MTU
256–1500 Ethernet (1500*)
Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Traffic Maximum
Speed
Off*
On
Set the maximum transfer rate of the printer.
Note: When enabled, the option for this setting is 100–1000000
Kilobits/second.
Enable TLSv1.0
Off
On*
Enable the TLSv1.0 protocol.
Enable TLSv1.1
Off
On*
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
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Menu item Description
SNMP Versions 1 and 2c
Enabled
Off
On*
Allow SNMP Set
Off
On*
Enable PPM MIB
Off
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
SNMP Version 3
Enabled
Off
On*
Set Read/Write Credentials
User Name
Password
Set Readonly Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
Off
On*
Enable Internet Protocol Security (IPSec).
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
DH (DiffieHellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4096 (16)
modp6144 (17)
Set the IPSec base configuration.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Proposed Encryption Method
3DES
AES*
Set the encryption method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Proposed Authentication Method
SHA1
SHA256*
SHA512
Set the authentication method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
IKE SA Lifetime (Hours)
1
2
4
8
24*
Specify the IKE SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec SA Lifetime (Hours)
1
2
4
8*
24
Specify the IPSec SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec Device Certificate Specify an IPSec certificate.
PreShared Key Authenticated
Connections
Host [x]
Configure the authenticated connections of the printer.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
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Menu item Description
Active
Off*
On
Let the printer join networks that require authentication before
allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the timeout value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
Off*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
Off*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
Off*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTP/FTP Settings
Menu item Description
Enable HTTP Server
Off
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
Off
On*
Enable Hypertext Transfer Protocol Secure (HTTPS) to encrypt data transferring
to and from the print server.
Force HTTPS Connections
On
Off*
Force the printer to use HTTPS connections.
Enable FTP/TFTP
Off
On*
Send files using FTP/TFTP.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Local Domains Specify domain names for HTTP and FTP servers.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
FTP Proxy IP Address
HTTP Default IP Port
HTTPS Device Certificate
FTP Default IP Port
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
ThinPrint
Menu item Description
Enable ThinPrint
Off*
On
Print using ThinPrint.
Port Number
4000–4999 (4000*)
Set the port number for the ThinPrint server.
Bandwidth (bits/sec)
100–1000000 (0*)
Set the speed to transmit data in a ThinPrint environment.
Packet Size (kbytes)
0–64000 (0*)
Set the packet size for data transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Menu item Description
PCL SmartSwitch
Off
On*
Set the printer to switch to PCL emulation when a print job received through a USB port requires
it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
PS SmartSwitch
Off
On*
Set the printer to switch to PostScript emulation when a print job received through a USB port
requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Job Buffering
Off*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
Off
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
Auto processes print jobs from computers using either Windows or Macintosh operating
systems.
Off filters PostScript print jobs using the standard protocol.
Enable USB Port
Off
On*
Enable the front USB drive port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restrict external network access
Menu item Description
Restrict external network
access
Off*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
Email address for notification Specify an email address to send a notification of logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Subject Specify the subject and message of the notification email.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Google Cloud Print
Menu item Description
Registration
Register
Register the printer to the Google Cloud Print server.
Options
Enable Google Cloud Print
Off
On*
Print directly from your Google account.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Options
Enable Local Discovery
Off
On*
Allow the registered user and other users on the same subnet to
send jobs to the printer locally.
Options
Enable SSL Peer Verification
Off
On*
Verify authenticity of the peer certificate to connect to your Google
account.
Options
Always Print As Image
Off*
On
Set the printer to process PDF files as an image for faster printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
WiFi Direct
Note: This menu appears only when a direct WiFi network is the active network.
Menu item Description
SSID Specify the service set identifier (SSID) of the WiFi network.
Preferred Channel Number
Auto
1–11 (6*)
Show the PSK on the Network Setup Page.
Set PSK Set the preshared key (PSK) to authenticate and validate users on a WiFi
connection.
Show PSK on Setup Page
Off
On*
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
AutoAccept Push Button
Requests
Off*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secure.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Security
Login Methods
Manage Permissions
Menu item Description
Function Access
Access Address Book in Apps
Modify Address Book
Manage Shortcuts
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Color Printing
Flash Drive Scan
Copy Function
Copy Color Printing
Color Dropout
Email Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
Use Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Color Print
Network Folder Print
Network Folder Color Print
Network Folder Scan
Hard Disk Print
Hard Disk Color Print
Hard Disk Scan
Control access to the printer functions.
Note: Some menu items appear only when a hard disk is installed.
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Menu item Description
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
Option Card Menu
SE Menu
Device Menu
Control access to the printer menu settings.
Device Management
Remote Management
Firmware Updates
Apps Configuration
Operator Panel Lock
Import / Export All Settings
Out of Service Erase
Control access to the printer management options.
Apps
New Apps
Card Copy
Scan Center
Scan Center Custom [x]
Forms and Favorites
Control access to printer applications.
Local Accounts
Menu item Description
Manage Groups/Permissions
Add Group
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
Admin
Control group or user access to the printer functions, applications, and security
settings.
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Menu item Description
Add User
User Name/Password
User Name
Password
PIN
Create local accounts to manage access to the printer functions.
User Name/Password Accounts
Add User
User Name Accounts
Add User
Password Accounts
Add User
PIN Accounts
Add User
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the front USB port.
Security Audit Log
Menu item Description
Enable Audit
Off*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
Off*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Remote Syslog Facility
0 Kernel Messages
1 UserLevel Messages
2 Mail System
3 System Daemons
4 Security/Authorization
Messages*
5 Messages Generated
Internally by Syslogs
6 Line Printer Subsystem
7 Network News Subsystem
8 UUCP Subsystem
9 Clock Daemon
10 Security/Authorization
Messages
11 FTP Daemon
12 NTP Subsystem
13 Log Audit
14 Log Alert
15 Clock Daemon
16 Local Use 0 (local0)
17Local Use 1 (local1)
18 Local Use 2 (local2)
19 Local Use 3 (local3)
20 Local Use 4 (local4)
21 Local Use 5 (local5)
22 Local Use 6 (local6)
23 Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Severity of Events to Log
0 Emergency
1 Alert
2 Critical
3 Error
4 Warning*
5 Notice
6 Informational
7 Debug
Specify the priority level cutoff for logging messages and events.
Remote Syslog NonLogged
Events
Off*
On
Send all events, regardless of severity level, to the remote server.
Admin’s Email Address Send email notification of logged events to the administrator.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Email Log Cleared Alert
Off*
On
Send email notification to the administrator when a log entry is deleted.
Email Log Wrapped Alert
Off*
On
Send email notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Older Entries*
Email Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
Email % Full Alert
Off*
On
Send email notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
Email Log Exported Alert
Off*
On
Send email notification to the administrator when a log is exported.
Email Log Settings Changed
Alert
Off*
On
Send email notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Digitally Sign Exports
Off*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged off automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
A value of zero turns off this setting.
When the limit is reached, the print jobs for that user name and PIN are
deleted.
Confidential Job Expiration
Off*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
If the printer is turned off, then all confidential jobs held in the printer memory
are deleted.
Repeat Job Expiration
Off*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
Off*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Reserve Job Expiration
Off*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
Off*
On
Set the printer to hold all print jobs.
Keep duplicate documents
Off*
On
Set the printer to print other documents with the same file name without overwriting
any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Disk Encryption
Note: This menu appears only when a hard disk is installed.
Menu item Description
Status
Enabled
Disabled
Enable disk encryption.
Start encryption
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
Off*
On
Delete all files stored on the printer memory.
Stored on hard disk
1 Pass Erase*
3 Pass Erase
7 Pass Erase
Delete all files stored on the printer hard disk.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Solutions LDAP Settings
Menu item Description
Follow LDAP Referrals
Off*
On
Search the different servers in the domain for the logged-in user account.
LDAP Certificate Verification
Yes
No*
Enable verification of LDAP certificates.
Miscellaneous
Menu item Description
Protected Features
Show*
Hide
Show all the features that Function Access Control (FAC) protects regardless
of the security permission that the user has.
Note: FAC manages access to specific menus and functions or disables them
entirely.
Print Permission
Off*
On
Let the user log in before printing.
Default Print Permission Login Set the default login for Print Permission.
Security Reset Jumper
Enable “Guest” access*
No Effect
Specify the effect of using the security reset jumper.
Notes:
The jumper is located beside a lock icon on the controller board.
Enable “Guest” access provides full access control to users who are not
logged in.
No Effect means that the reset has no effect on the printer security
configuration.
Minimum Password Length
0–32 (0*)
Specify the minimum characters that are allowed for a password.
Note: An asterisk (*) next to a value indicates the factory default setting.
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer menus.
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Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
PS Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Directory Print the resources that are stored in the flash drive or hard disk.
Note: This menu item appears only when a flash drive or hard disk is
installed.
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
Email Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.
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Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
WiFi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
WiFi Direct.
Note: This menu item appears only when Enable WiFi Direct is set to On.
Help
Menu item Description
Print All Guides Prints all the guides
Color Quality Guide Provides information about solving color quality issues
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Copy Guide Provides information about making a copy and configuring the settings
Email Guide Provides information about sending an email and configuring the settings
Fax Guide Provides information about sending a fax and configuring the settings
Information Guide Provides information about the printer
Media Guide Provides information about loading paper and specialty media
Moving Guide Provides information about moving, locating, or shipping the printer
Print Quality Guide Provides information about solving print quality issues
Scan Guide Provides information about scanning a document and configuring the settings
Supplies Guide Provides information about ordering supplies
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Printing the Menu Settings Page
From the control panel, navigate to:
Settings > Reports > Menu Settings Page
For nontouchscreen printer models, press to navigate through the settings.
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Securing the printer
Note: The hard disk is supported only in some printer models.
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buffered data in your printer, turn off the printer.
To erase nonvolatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1
From the control panel, navigate to:
Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory
For non-touch-screen printer models, press to navigate through the settings.
2 Depending on your printer model, select ERASE or Continue.
3
Follow the instructions on the display.
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Erasing printer hard disk memory
1 From the control panel, navigate to:
Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on hard disk
For non-touch-screen printer models, press to navigate through the settings.
2
Depending on your printer model, select ERASE or Continue.
3 Follow the instructions on the display.
Note: This process can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
Encrypting the printer hard disk
This process erases all contents in the hard disk. If necessary, back up important data from the printer before
starting the encryption.
1
From the control panel, navigate to:
Settings > Security > Disk Encryption > Start encryption
For non-touch-screen printer models, press to navigate through the settings.
2 Follow the instructions on the display.
Notes:
To avoid loss of data, do not turn off the printer during the encryption process.
This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
After encryption, the printer automatically restarts.
Restoring factory default settings
1 From the control panel, navigate to:
Settings > Device > Restore Factory Defaults
For non-touch-screen printer models, press to navigate through the settings.
2
In the Restore Settings menu, select the settings that you want to restore.
3 Select RESTORE.
4 Follow the instructions on the display.
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Statement of Volatility
Type of memory Description
Volatile memory The printer uses standard random access memory (RAM)
to buffer temporarily user data during simple print and
copy jobs.
Non-volatile memory The printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, printer settings, network
information, scanner and bookmark settings, and
embedded solutions.
Hard disk memory Some printers may have a hard disk drive installed. The
printer hard disk is designed for printer-specific
functionality. The hard disk lets the printer retain buffered
user data from complex print jobs, form data, and font
data.
Erase the content of any installed printer memory in the following circumstances:
The printer is decommissioned.
The printer hard disk is replaced.
The printer is moved to a different department or location.
The printer is serviced by someone from outside your organization.
The printer is removed from your premises for service.
The printer is sold to another organization.
Disposing of a printer hard disk
Degaussing—Flushes the hard disk with a magnetic field that erases stored data
Crushing—Physically compresses the hard disk to break component parts and render them unreadable
Milling—Physically shreds the hard disk into small metal bits
Note:
To guarantee that all data are completely erased, destroy physically each hard disk where data is
stored.
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Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Adjusting the speaker volume
Adjusting the default internal speaker volume
The speaker volume will reset to default value after the session is logged out, when the printer wakes from
Sleep or Hibernate mode, or after a poweron reset.
1 From the control panel, navigate to:
Settings > Device > Preferences > Audio Feedback
2
Select the volume.
Note: If Quiet Mode is enabled, then audible alerts are turned off.
Adjusting the default headphone volume
Note: The headphone jack is available only in some printer models.
1
From the control panel, navigate to:
Settings > Device > Accessibility
2
Adjust Headphone Volume.
Note: The volume resets to the default value after the session is logged out or when the printer wakes
from Sleep or Hibernate mode.
Configuring the fax speaker settings
Note: This feature is available only in some printer models.
1
From the control panel, navigate to:
Settings > Fax > Fax Setup > Speaker Settings
For non-touch-screen printer models, press to navigate through the settings.
2
Do the following:
Set the Speaker Mode to Always On.
Set the Speaker Volume to High.
Activate the Ringer Volume.
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Networking
Connecting the printer to a WiFi network
1 From the printer control panel, navigate to:
Settings > Network/Ports > Wireless
For non-touch-screen printer models, press to navigate through the settings.
2
Select Setup On Printer Panel and then follow the instructions on the display.
Note: For WiFinetworkready printer models, a prompt for WiFi network setup appears during initial setup.
Connecting the printer to a wireless network using WiFi Protected Setup
(WPS)
Before you begin, make sure that:
The access point (wireless router) is WPScertified or WPScompatible. For more information, see the
documentation that came with your access point.
A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
Using the Push Button method
1
From the control panel, navigate to:
Settings > Network/Ports > Wireless > WiFi Protected Setup > Start Push Button Method
2 Follow the instructions on the display.
Using the personal identification number (PIN) method
1
From the control panel, navigate to:
Settings > Network/Ports > Wireless > WiFi Protected Setup > Start PIN Method
2 Copy the eightdigit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eightdigit PIN, and then save the changes.
Connecting a mobile device to the printer wireless network
1 Enable WiFi Direct in the printer. From the home screen, navigate to:
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Settings > Network/Ports > Wireless > Enable WiFi Direct
For non-touch-screen printer models, press to navigate through the settings.
Notes:
The WiFi Direct SSID and password are generated automatically. To view the WiFi Direct SSID and
password, go to the WiFi Direct menu.
You can also change the SSID and password, if necessary.
2
Connect your mobile device to the printer wireless network.
Deactivating the WiFi network
1 From the printer control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter > Standard Network
For non-touch-screen printer models, press to navigate through the settings.
2
Follow the instructions on the display.
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer
before proceeding.
Notes:
Perform this task after every few months.
Damage to the printer caused by improper handling is not covered by the printer warranty.
1
Turn off the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3
Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lintfree cloth.
Notes:
Do not use household cleaners or detergents, as they may damage the finish of the printer.
Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY:
To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
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Cleaning the scanner
1 Open the scanner cover.
2 Using a damp, soft, lint-free cloth, wipe the following areas:
ADF glass
ADF glass pad
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Scanner glass
Scanner glass pad
3 Close the scanner cover.
If your printer has another ADF glass inside door C, then continue with the following steps.
4 Open door C.
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5 Using a damp, soft, lint-free cloth, wipe the following areas:
ADF glass pad in door C
ADF glass in door C
6 Close the door.
Ordering parts and supplies
To order parts and supplies, contact the place where you purchased the printer.
Note:
All life estimates for printer supplies assume printing on letteror A4size plain paper.
Checking the status of parts and supplies
1 From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
For nontouchscreen printer models, press to navigate through the settings.
2
From the Supply Information section of the pages printed, check the status of parts and supplies.
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Ordering a toner cartridge
Notes:
The estimated cartridge yield is based on the ISO/IEC 19798 standard.
Extremely low print coverage for extended periods of time may negatively affect actual yield.
To order toner cartridges, contact the place where you purchased the printer.
Ordering an imaging kit
To order an imaging kit, contact the place where you purchased the printer.
Ordering a waste toner bottle
To order a waste toner bottle, contact the place where you purchased the printer.
Ordering a maintenance kit
To order a maintenance kit, contact the place where you purchased the printer.
Configuring supply notifications
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2
Click Settings > Device > Notifications.
3 From the Supplies menu, click Custom Supply Notifications.
4
Select a notification for each supply item.
5 Apply the changes.
Replacing parts and supplies
Replacing a toner cartridge
1 Open door B.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
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2 Remove the used toner cartridge.
3 Unpack the new toner cartridge.
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4 Insert the new toner cartridge.
5
Close door B.
Replacing the waste toner bottle
1 Open door B.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
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2 Open door A.
CAUTION—HOT SURFACE:
The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
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3 Remove the right side cover.
4
Remove the used waste toner bottle.
Note:
To avoid spilling the toner, place the bottle in an upright position.
5 Unpack the new waste toner bottle.
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6 Insert the new waste toner bottle.
7
Insert the right side cover.
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8 Close door B.
9 Close door A.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
Make sure that all doors and trays are closed.
Turn off the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
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If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same
time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
Note:
Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
When shipping the printer, use the original packaging or contact the place where you purchased the printer.
Saving energy and paper
Configuring the power save mode settings
Sleep mode
1 From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Sleep Mode
For non-touch-screen printer models, press to navigate through the settings.
2 Specify the amount of time that the printer stays idle before it enters Sleep Mode.
Hibernate mode
1 From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Hibernate Timeout
For non-touch-screen printer models, press to navigate through the settings.
2 Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
The Embedded Web Server is disabled when the printer is in Hibernate mode.
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Adjusting the brightness of the display
Note: This setting is available only in some printer models.
1
From the control panel, navigate to:
Settings > Device > Preferences
For non-touch-screen printer models, press to navigate through the settings.
2
In the Screen Brightness menu, adjust the setting.
Conserving supplies
Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
Print multiple pages on a single sheet of paper.
Use the preview feature to see how the document looks like before printing it.
Print one copy of the document to check its content and format for accuracy.
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Clearing jams
Avoiding jams
Load paper properly
Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
Do not load or remove a tray while the printer is printing.
Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
Do not slide paper into the tray. Load paper as shown in the illustration.
Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
Push the tray firmly into the printer after loading paper.
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Use recommended paper
Use only recommended paper or specialty media.
Do not load paper that is wrinkled, creased, damp, bent, or curled.
Flex, fan, and align the paper edges before loading.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same tray.
Make sure that the paper size and type are set correctly on the computer or printer control panel.
Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam location
1 Automatic document feeder (ADF)
2 Standard bin
3 Door A
4 Trays
5 Multipurpose feeder
6 Manual feeder
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Paper jam in trays
1 Remove the tray.
2 Remove the jammed paper.
Note:
Make sure that all paper fragments are removed.
3 Insert the tray.
Paper jam in door A
Paper jam below the fuser
1 Open door A, and then open door B until it clicks into place.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
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2 Remove the jammed paper.
Note:
Make sure that all paper fragments are removed.
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3 Close doors B and A.
Paper jam in the fuser
1 Open doors A and B.
CAUTION—HOT SURFACE:
The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
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2 Open the fuser access door, and then remove the jammed paper.
Note:
Make sure that all paper fragments are removed.
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3 Close doors B and A.
Paper jam in the duplex unit
1 Open door A.
CAUTION—HOT SURFACE:
The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
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2 Remove the jammed paper.
Note:
Make sure that all paper fragments are removed.
3 Close door A.
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Paper jam in the standard bin
1 Open door B until it clicks into place, and then remove the jammed paper.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Note: Make sure that all paper fragments are removed.
2 Open door A.
CAUTION—HOT SURFACE:
The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
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3 Open the fuser access door, and then remove the jammed paper.
Note:
Make sure that all paper fragments are removed.
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4 Close doors A and B.
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Paper jam in the multipurpose feeder
Note: The multipurpose feeder is available only in some printer models.
1 Remove paper from the multipurpose feeder.
2 Remove the jammed paper.
Note:
Make sure that all paper fragments are removed.
3 Flex, fan, and align the paper edges before loading.
4 Reload paper.
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Paper jam in the manual feeder
1 Remove the tray.
2
Remove the jammed paper.
Note:
Make sure that all paper fragments are removed.
3 Insert the tray.
Paper jam in door C
1 Remove all original documents from the ADF tray.
2 Open door C.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
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3
Remove the jammed paper.
Note:
Make sure that all paper fragments are removed.
4 Close door C.
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Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
Notes:
View the IP address on the home screen.
An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
Internet Explorer version 11 or later
Microsoft Edge
Safari version 6 or later
Google Chrome
TM
version 32 or later
Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
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Action Yes No
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact your dealer.
Unable to read flash drive
Action Yes No
Step 1
Check if the printer is not busy processing another job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is inserted into the front USB port.
Note: The flash drive does not work when it is inserted into the
rear USB port.
Is the flash drive inserted into the correct port?
Go to step 3. Insert the flash drive
into the correct port.
Step 3
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 33.
Is the flash drive supported?
Go to step 4. Insert a supported
flash drive.
Step 4
a Check if the USB port is enabled. For more information, see
“Enabling the USB port” on page 155.
b Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact your dealer.
Enabling the USB port
From the control panel, navigate to:
Settings > Network/Ports > USB > Enable USB Port
For non-touch-screen printer models, press to navigate through the settings.
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Checking the printer connectivity
1 Print the Network Setup Page.
From the control panel, navigate to:
Settings > Reports > Network > Network Setup Page
For non-touch-screen printer models, press to navigate through the settings.
2 Check the first section of the page and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Hardware options problems
Defective flash detected
Contact your dealer.
Not enough free space in flash memory for resources
Contact your dealer.
Unformatted flash detected
Try one or more of the following:
From the control panel, select Continue to stop the defragmentation and continue printing.
Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and needs to be
replaced. To replace the flash memory, contact your dealer.
Issues with supplies
Replace cartridge, printer region mismatch
Install the correct toner cartridge.
NonPrinter Manufacturer supply
The printer has detected an unrecognized supply or part installed in the printer.
Your printer is designed to function best with genuine supplies and parts made by the printer manufacturer.
Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging
components.
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All life indicators are designed to function with supplies and parts from the printer manufacturer and may
deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond
the intended life may damage your printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, from the control panel, press and hold X and # simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine supply or part from the printer manufacturer.
Scanner maintenance required, use ADF Kit
The printer is scheduled for maintenance. Contact customer support or your service representative, and
then report the message.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For nontouchscreen printer models, press to navigate
through the settings.
b Send the print job.
Does the envelope seal when printing?
Contact your dealer. The problem is
solved.
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Collated printing does not work
Action Yes No
Step 1
a From the control panel, navigate to:
Settings > Print > Layout > Collate > On [1,2,1,2,1,2]
For nontouchscreen printer models, press to navigate
through the settings.
b Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a Reduce the number of pages to print.
b
Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact your dealer.
Paper curl
Action Yes No
Step 1
a Adjust the guides in the tray to the correct position for the paper
loaded.
b Print the document.
Is the paper curled?
Go to step 2. The problem is
solved.
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Action Yes No
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type. For nontouchscreen printer models,
press to navigate through the settings.
b
Print the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Step 3
Print on the other side of the paper.
a Remove paper, flip it over, and then reload paper.
b Print the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper curled?
Contact your dealer. The problem is
solved.
Tray linking does not work
Action Yes No
Step 1
a Check if the trays contain the same paper size and paper type.
b
Check if the paper guides are positioned correctly.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
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Action Yes No
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For nontouchscreen printer models, press to navigate
through the settings.
b Set the paper size and paper type to match the paper loaded
in the linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that Tray Linking is set to Automatic. For more
information, see “Linking trays” on page 24.
b Print the document.
Do the trays link correctly?
The problem is
solved.
Contact your dealer.
Paper frequently jams
Action Yes No
Step 1
a Remove the tray.
b
Check if paper is loaded correctly.
Notes:
Make sure that the paper guides are positioned correctly.
Make sure that the stack height is below the maximum
paper fill indicator.
Make sure to print on recommended paper size and type.
c
Insert the tray.
d
Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For nontouchscreen printer models, press to navigate
through the settings.
b Set the correct paper size and type.
c Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
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Action Yes No
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?
Contact your dealer. The problem is
solved.
Printing problems
Print quality is poor
Blank or white pages
Contact your dealer.
Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
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Action Yes No
Step 1
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Is the print too dark?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, reduce toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to Settings > Print > Quality > Toner
Darkness.
b Print the document.
Is the print too dark?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Is the print too dark?
Go to step 4. The problem is
solved.
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
a Replace textured or rough paper with plain paper.
b
Print the document.
Is the print too dark?
Go to step 6. The problem is
solved.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print too dark?
Contact your dealer. The problem is
solved.
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Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Load the tray with the correct paper type.
b
Print the document.
Do ghost images appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Do ghost images appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Do ghost images appear on prints?
Contact your dealer. The problem is
solved.
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Gray or colored background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Does gray or colored background appear on prints?
Contact your dealer. The problem is
solved.
Incorrect margins
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Adjust the paper guides to the correct position for the paper
loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
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Action Yes No
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting from the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Are the margins correct?
The problem is
solved.
Contact your dealer.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b Print the document.
Is the print light?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to Settings > Print > Quality > Toner
Darkness.
b Print the document.
Is the print light?
Go to step 3. The problem is
solved.
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Action Yes No
Step 3
a Turn off Color Saver.
From the control panel, navigate to:
Settings > Print > Quality > Color Saver
b Print the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 6. Go to step 7.
Step 6
a Replace textured or rough paper with plain paper.
b
Print the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print light?
Contact your dealer. The problem is
solved.
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Missing colors
Contact your dealer.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Contact your dealer.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Check if the paper size and paper type settings match the
paper loaded.
Note: Make sure that paper does not have texture or rough
finishes.
Do the settings match?
Go to step 4. Go to step 3.
Step 3
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper loaded.
b Print the document.
Is the print mottled?
Go to step 4. The problem is
solved.
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Action Yes No
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print mottled?
Contact your dealer. The problem is
solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Step 3
a Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b Print the document.
Is the print crooked or skewed?
Contact your dealer. The problem is
solved.
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Solid color or black images
Contact your dealer.
Text or images cut off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Adjust the paper guides in the tray to the correct position for
the paper loaded.
b Print the document.
Are text or images cut off?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Are text or images cut off?
Contact your dealer. The problem is
solved.
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Toner easily rubs off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Does toner easily rub off?
Go to step 2. The problem is
solved.
Step 2
a Check if the paper weight is supported.
Note: If paper weight is not supported, then load a supported
one.
b Print the document.
Does toner easily rub off?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Does toner easily rub off?
Contact your dealer. The problem is
solved.
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Uneven print density
Contact your dealer.
Horizontal dark lines
Notes:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Do dark lines appear on prints?
Go to step 2. The problem is
solved.
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Action Yes No
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do dark lines appear on prints?
Contact your dealer.
s
The problem is
solved.
Vertical dark lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
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Action Yes No
Step 1
Using a blank sheet of paper, make a twosided copy using the
ADF.
Do vertical dark lines or streaks appear on prints?
Go to step 2. Go to step 3.
Step 2
Using a damp, soft, lint-free cloth, wipe the following areas:
ADF glass pad (A) and ADF glass (B)
ADF glass pad (A) and ADF glass (B) in door C
Do vertical dark lines or streaks appear on prints?
Go to step 3.
The problem is
solved.
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Action Yes No
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Do vertical dark lines or streaks appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do vertical dark lines or streaks appear on prints?
Contact your dealer. The problem is
solved.
Horizontal white lines
Notes:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.
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Action Yes No
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Do horizontal white lines appear on prints?
Contact your dealer. The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
a Load the paper source with the recommended paper type.
b Print the document.
Do vertical white lines appear on prints?
Contact your dealer. The problem is
solved.
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Repeating defects
Contact your dealer.
Confidential and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
Delete the print job, and then send it again.
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
a Open the Printing Preferences dialog.
b From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
c From the Confidential Print section, enter a PIN.
d Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a Delete some held jobs to free up printer memory.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Contact your dealer.
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Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the printer is not in Quiet Mode.
From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu >
Device Operations > Quiet Mode
For nontouchscreen printer models, press to navigate
through the settings.
b Print the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 4800 CQ.
c Print the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Step 4
a From the control panel, navigate to:
Settings > Print > Quality > Print Resolution
b
Set the resolution to 4800 CQ.
c Print the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
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Action Yes No
Step 5
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
Make sure that the setting matches the paper loaded.
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
Heavier paper prints more slowly.
Paper narrower than letter, A4, and legal may print more
slowly.
b
Print the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
a Make sure that the printer settings for Media Texture and Media
Weight match the paper being loaded.
From the control panel, navigate to:
Settings > Paper > Media Configuration > Media Types
Note: Rough paper texture and heavy paper weight may print
more slowly.
b Print the document.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is
solved.
Step 8
a Make sure that the printer is not overheating.
Notes:
Allow the printer to cool down after a long print job.
Observe the recommended ambient temperature for the
printer. For more information, see “Selecting a location
for the printer” on page 9.
b Print the document.
Is the printer printing slow?
Contact your dealer. The problem is
solved.
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Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is on.
b
Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
a Remove, and then reinstall the print driver.
b
Print the document.
Is the document printed?
The problem is
solved.
Contact your dealer.
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The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Turn off the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact your dealer.
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Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Step 2
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For nontouchscreen printer models, press to navigate
through the settings.
b
Make sure that the settings match the paper loaded.
c
Print the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
a Check if the trays are linked.
For more information, see “Linking trays” on page 24.
b
Print the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact your dealer.
Color quality problems
Adjusting toner darkness
1 From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
For non-touch-screen printer models, press to navigate through the settings.
2
Adjust the setting.
3
Apply the changes.
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Modifying the colors in printed output
For non-touch-screen printer models, press to navigate through the settings.
1 From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Correction
2
From the Color Correction menu, select Manual > Color Correction Content.
3 Choose the appropriate color conversion setting.
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor. Black toner usage is optimized
for printing photographs.
DisplayTrue Black—Produces an output that approximates the
colors displayed on a computer monitor. This setting uses only
black toner to create all levels of neutral gray.
sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
Off
CMYK Image
CMYK Text
CMYK Graphics
US CMYK—Applies color correction to approximate the
Specifications for Web Offset Publishing (SWOP) color output.
Euro CMYK—Applies color correction to approximate Euroscale
color output.
Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
Off
FAQ about color printing
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce
a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors
observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black
used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various
amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color
laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
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How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and
is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,
yellow, and black toner used to produce the color you want. The object information determines the
application of color conversion tables. For example, it is possible to apply one type of color conversion table
to text while applying a different color conversion table to photographic images.
What is manual color correction?
When manual color correction is enabled, the printer employs userselected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software program
(RGB or CMYK combinations). To apply a different color conversion table manually, see
“Modifying the colors
in printed output” on page 182.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction
is not useful. It is also not effective if the software program or the computer operating system controls the
adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for
the documents.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available
from the Color Samples page of the Embedded Web Server. Selecting any sample set generates
multiplepage prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,
depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the software program Help topics. Manual color correction may be
necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular colormatching problem depends on:
The Color Correction setting being used (Auto, Off, or Manual)
The type of object being printed (text, graphics, or images)
How the color of the object is specified in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
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The print appears tinted
Action Yes No
Step 1
Perform Color Adjust.
a From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
For non-touch-screen printer models, press to navigate
through the settings.
b Print the document.
Does the print appear tinted?
Go to step 2. The problem is
solved.
Step 2
a From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color
Balance
For non-touch-screen printer models, press to navigate
through the settings.
b Adjust the settings.
c Print the document.
Does the print appear tinted?
Contact your dealer. The problem is
solved.
Faxing problems
Cannot send or receive faxes
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
Telephone
Handset
Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
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Action Yes No
Step 3
Check for a dial tone.
Call the fax number to check if it is working properly.
If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Step 4
Check the telephone wall jack.
a Connect the analog telephone directly to the wall jack.
b Listen for a dial tone.
c If you do not hear a dial tone, then use a different telephone
cable.
d If you still do not hear a dial tone, then connect the analog
telephone to a different wall jack.
e If you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
a Disconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
b Disable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
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Action Yes No
Step 7
Scan the original document one page at a time.
a Dial the fax number.
b Scan the document.
Can you send or receive a fax?
The problem is
solved.
Contact your dealer.
Can receive but not send faxes
Action Yes No
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
Check if the shortcut number is set for the telephone number
that you want to dial.
Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact your dealer.
Can send but not receive faxes
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the control panel, navigate to Settings > Fax > Fax
Setup > Fax Receive Settings > Rings to Answer.
For non-touch-screen printer models, press to navigate
through the settings.
Can you receive faxes?
The problem is
solved.
Go to step 3.
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Action Yes No
Step 3
If the printer is printing blank pages, then see “Blank or white
pages” on page 161.
Can you receive faxes?
The problem is
solved.
Contact your dealer.
Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
a From the control panel, navigate to:
Settings > Troubleshooting > Print Quality Test Pages
For non-touch-screen printer models, press to navigate
through the settings.
b Correct any print quality defects. For more information, see
“Print quality is poor” on page 161.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
a From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin
Controls
For non-touch-screen printer models, press to navigate
through the settings.
b In the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact your dealer.
Scanning problems
Cannot scan from a computer
Action Yes No
Step 1
a Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b Resend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
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Action Yes No
Step 2
a Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b Resend the scan job.
Can you send the scan job?
The problem is
solved.
Contact your dealer.
Partial copies of document or photo
Action Yes No
Step 1
a Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Step 2
a Match the paper size setting and the paper loaded in the tray.
b
Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact your dealer.
Poor copy quality
Action Yes No
Step 1
a Clean the scanner glass and the ADF glass with a damp, soft,
lintfree cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see “Cleaning the scanner” on page
128.
b Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
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Action Yes No
Step 2
a Check the quality of the original document or photo.
b
Adjust the scan quality settings.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact your dealer.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
a Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file that you want to scan.
a Make sure that the file name is not already used in the
destination folder.
b Make sure that the document or photo you want to scan is not
open in another application.
c Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration settings.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner unit open.
Did the scanner unit close correctly?
The problem is
solved.
Contact your dealer.
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Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact your dealer. The problem is
solved.
Scanner does not respond
Action Yes No
Step 1
a Check if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
b Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is turned on.
b
Resolve any error messages that appear on the display.
c Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
a Turn off the printer, wait for about 10 seconds, and then turn
the printer on.
b Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact your dealer.
Adjusting scanner registration
1 From the control panel, navigate to:
Settings > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration
For non-touch-screen printer models, press to navigate through the settings.
2
From the Print Quick Test menu, select Start.
3
Place the Print Quick Test page on the scanner glass, and then select Flatbed Registration.
4 From the Copy Quick Test menu, select Start.
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5 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Left Margin and
Top Margin.
6 Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1 From the control panel, navigate to:
Settings > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration
For non-touch-screen printer models, press to navigate through the settings.
2
From the Print Quick Test menu, select Start.
3
Place the Print Quick Test page on the ADF tray.
4 Select Front ADF Registration or Rear ADF Registration.
Notes:
To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5 From the Copy Quick Test menu, select Start.
6
Compare the Copy Quick Test page with the original document.
Note:
If the margins of the test page are different from the original document, then adjust Horizontal
Adjust and Top Margin.
7 Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Contacting your dealer
Before contacting your dealer, make sure to have the following information:
Printer problem
Error message
Printer model type and serial number
Visit the place where you purchased your printer.
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Notices
Product information
Product name:
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM
MX-C357F
Machine type:
7529
Model(s):
496
Edition notice
May 2020
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Supplies
Standard supplies for this product that can be replaced by the user include toner cartridges.
Be sure to use only SHARP-specified products for the toner cartridges.
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GENUINE SUPPLIES
For best copying results, be sure to use only Sharp Genuine Supplies which are designed,
engineered, and tested to maximize the life and performance of Sharp products. Look for the
Genuine Supplies label on the toner package.
Hot surface notice
此符號表示該表面或元件會發熱。
請當心:為避免被發熱表面或元件燙傷的危險,請先讓該表面或元件冷卻之後再觸摸。
Hinweis zum GS-Zeichen
Modell 496
Gerätetyp 7529
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing Two-sided, mono: 52
Two-sided, color: 53
One-sided: 52
Scanning Mono: 55
Color: 49
Copying Mono: 56
Color: 53
Ready 15
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Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products. If you have further questions about recycling
options, contact your local sales office.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1 by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Taiwan waste dry cell batteries recycle logo notice
According to Article 15 of the Waste Disposal Act in the announcement of Taiwan EPA, the producing or the
importing manufacturer is responsible for recycling, clearance, and disposal of dry cell batteries, batteries
packaged with products and sold, given, and promoted with products to consumers may be labeled with the
recycling mark with the remark "please recycle waste batteries" on the product package, the label, or the
product manual. Enclosed please find the waste dry cell batteries recycle logo with the remark. Please give the
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waste dry cell batteries to a company who has the waste dry cell batteries recycle logo and provides the recycle
service in order to have the appropriate process for the waste dry cell batteries.
BSMI battery notice
Taiwan RoHS information 限用物質含有情況標示
適用於印表機、雷射印表機、多功能複合機或多功能印表機。
Applies to Printer, Laser Printer, Multifunction Machine, or Multifunction Printer.
型號(型式):請參「注意事項」章節或「控管資訊」章節。
Type designation (Type): Please see the “Notices” section or the “Regulatory information” section.
單元 限用物質及其化學符號
(Pb)
(Hg)
(Cd)
六價鉻
(Cr
+6
)
聯苯
(PBB)
二苯
(PBDE)
電路板
電源供應器
電源線
連接器
機械組件,滾軸
機械組件馬達
機械組件其他
液晶/LED 顯示面板
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單元 限用物質及其化學符號
(Pb)
(Hg)
(Cd)
六價鉻
(Cr
+6
)
聯苯
(PBB)
二苯
(PBDE)
備考 1. 〞係指該項限用物質之百分比含量未超出百分比含量基準
備考 2. 〞係指該項限用物質為排除項目。
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Products that have earned the ENERGY STAR® are designed to protect the environment through superior
energy efficiency.
The products that meet the ENERGY STAR® guidelines carry the ENERGY STAR® logo.
The products without the logo may not meet the ENERGY STAR® guidelines.
Temperature information
Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH
15.3 to 32.2°C (60 to 90°F) and 8 to 80% RH
Maximum wet bulb temperature
2
: 22.8°C (73°F)
Non-condensing environment
Printer / cartridge / imaging unit long-
term storage
1
1
Supplies shelf life is approximately 2 years. This is based on storage in a standard office environment at 22°C (72°F)
and 45% humidity.
2
Wet-bulb temperature is determined by the air temperature and the relative humidity.
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Printer / cartridge / imaging unit short-term
shipping
-40 to 43.3°C (-40 to 110°F)
1
Supplies shelf life is approximately 2 years. This is based on storage in a standard office environment at 22°C (72°F)
and 45% humidity.
2
Wet-bulb temperature is determined by the air temperature and the relative humidity.
Información de la energía de México
Consumo de energía en operación:
530 Wh
Consumo de energía en modo de espera:
0.2 Wh
Cantidad de producto por unidad de energía consumida:
3.96 páginas/Wh
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) AlGaInP
laser that is nominally 15 milliwatts operating in the wavelength region of 650–670 nanometers and enclosed
in a non-serviceable printhead assembly. The laser system and printer are designed so there is never any
human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed
service conditions.
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hardcopy output from electronic inputs.
One-sided: 530
Two-sided: 360
Copy The product is generating hardcopy output from hardcopy original
documents.
485
Scan The product is scanning hardcopy documents. 28.5
Ready The product is waiting for a print job.
Higher power usage: 27.5
Lower power usage: 24.3
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Mode Description Power consumption (Watts)
Sleep Mode The product is in a highlevel energysaving mode. 1.44
Hibernate The product is in a lowlevel energysaving mode. 0.2
Off The product is plugged into an electrical outlet, but the power switch
is turned off.
0.2
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Hibernate Mode
This product is designed with an ultralow power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
Using the Hibernate Timeout
Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
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Environmental information
Please read this part carefully. It will help you to reduce your impact on the environment and help you to
reduce your costs at the same time.
Saving paper
1
The automated duplex printing function is for printing both sides of paper automatically without turning over
the paper manually. If the machine is equipped with the automated duplex printing function, set up your
print settings on your computer to automatically print double-sided. Please use the automatic duplex printing
function of this machine wherever possible.
2
By printing on recycled paper and thin 64 g/m
2
paper that meet the standard EN12281:2002 and similar
quality standards, you can reduce the impact on the environment.
Saving energy
The ENERGY STAR® program is a voluntary scheme to promote the development and purchase of energy
efficient models, which help to minimize environmental impact. Products which meet the stringent requirements
of the ENERGY STAR program for both environmental benefits and the amount of energy consumption may
carry the ENERGY STAR logo in case they have been registered with an ENERGY STAR program.
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Regulatory Type/Model Number:
LEX-M14-002
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total RENs, contact your local
telephone company. For products approved after July 23, 2001, the REN for this product is part of the product
identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal
point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
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will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact your point of purchase.
If the equipment is causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact your point of
purchase.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
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Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with the following Certification Number:
A18-0046001
Lexmark International, Inc.
LEX-M14-002
A18-0046001
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Verwendung dieses Produkts in Deutschland
Für dieses Produkt muss ein deutscher Billing Tone Filter zur Zählzeichenübertragung (Teilenummer 80D1888)
für jede Leitung installiert werden, über die in Deutschland Zeitsteuertakte übertragen werden. Zeitsteuertakte
sind in analogen Leitungen in Deutschland möglicherweise nicht vorhanden. Der Teilnehmer kann die
Bereitstellung von Zeitsteuertakten veranlassen oder beim deutschen Netzanbieter telefonisch deren
Deaktivierung beantragen. Im Regelfall werden Zeitsteuertakte nur dann bereitgestellt, wenn dies vom
Teilnehmer bei der Installation ausdrücklich erwünscht wird.
Using this product in Switzerland
This product requires a Swiss billing tone filter to be installed on any line which receives metering pulses in
Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse devant être installé sur toute ligne
recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung für jede Leitung
installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, a installare su tutte le linee che ricevono impulsi remoti
in Svizzera.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to our website.
Modular component notice
Wireless models contain one of the following modular components:
Regulatory Type/Model LEX-M07-001; FCC ID:IYLLEXM07001; IC:2376A-LEXM07001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
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Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Industrie Canada (Canada)
Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est
soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter
toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
A declaration of conformity to the requirements of the Directives is available upon request from Lexmark
International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Compliance is indicated by the CE marking:
EU statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP
power output, including antenna gain, is ≤ 20dBm.
Taiwan NCC RF notice statements
NCC 型式認證設備注意事項
台灣低功率射頻電機設備之使用注意事項
依據低功率電波輻射性電機管理辦法
第十二條 經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更頻率、加大功
率或變更原設計之特性及功能。
第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並
改善至無干擾時方得繼續使用。前項合法通信,指依電信法規定作業之無線電通信。低功率射頻電機須忍受合
法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
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5.25 ~ 5.35 秭赫頻帶操作之無線資訊傳輸設備,限於室使用。
使用此品時應避免影響附近雷達系統之操作。
高增益指向性天線只得應用於固定式點對點系統。
Multiple model information
The following information applies to all 7529-081, 7529-230, 7529-238, 7529-436, and 7529-496 printer
models.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note:
To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
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Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
Korean KC statement
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage
limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
A declaration of conformity to the requirements of the Directives is available upon request from Lexmark
International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
This product satisfies the Class B limits of EN 55022 and EN55032 and safety requirements of EN 609501 or
EN 62368-1.
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Information for China RoHS program
Part name Toxic and hazardous substances or elements
Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
Chromium (Cr
VI)
Polybrominated
biphenyl (PBB)
Polybrominated
diphenylether
(PBDE)
Circuit boards X O O O O O
Power supply X O O O O O
Power cords X O O O O O
Connectors X O O O O O
Mechanical
assemblies—
shafts, rollers
X O O O O O
Mechanical
assemblies—
motors
X O O O O O
Mechanical
assemblies—
other
X O O O O O
Scanner
assembly, for
multifunction
device only
X O O O O O
LCD/LED display X O O O O O
This table is based on SJ/T 11364 regulations.
O: Indicates that the content of the toxic and hazardous substance in all the homogenous materials of the part is
below the concentration limit requirement as described in GB/T 26572.
X: Indicates that the content of the toxic and hazardous substance in at least one homogenous material of the part
exceeds the concentration limit requirement as described in GB/T 26572.
This product is compliant with the China RoHS Directive concerning the restriction of use of certain hazardous
substances.
The Environmentally Friendly Use Period (EFUP) for all enclosed products and their components are per the symbol
shown here, unless otherwise marked. Certain components may have a different EFUP and so are marked to reflect
such. The Environmentally Friendly Use Period is valid only when the product is operated under the conditions
defined in the product manual.
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Index
A
adapter plug 44
adding contacts 18
adding groups 18
adjusting
ADF registration 191
scanner registration 190
adjusting the brightness
display 139
adjusting the default headphone
volume 125
adjusting the default speaker
volume 125
adjusting the fax darkness 48
adjusting toner darkness 181
AirPrint
using 31
Android device
printing from 31
answering machine
setting up 42
attaching cables 11
avoiding paper jams 140
B
blocking junk faxes 49
bookmarks
creating 17
creating folders for 17
C
can send but not receive
faxes 186
cannot open Embedded Web
Server 154
cannot scan from a computer 187
cannot send faxes 186
cannot send or receive faxes 184
Card Copy
setting up 16
card stock
loading 22
changing the fax resolution 48
checking the printer
connectivity 156
checking the status of parts and
supplies 130
cleaning
exterior of the printer 127
interior of the printer 127
scanner 128
cleaning the printer 127
Cleaning the Scanner 121
clearances around the printer 9
clearing jam
in the multipurpose feeder 151
in trays 142
collated printing does not
work 158
collating copies
copying 37
Color Correction
manual 182
Color Correction Content 182
confidential print jobs 34
printing 34
configuring daylight saving
time 47
configuring supply
notifications 131
configuring the settings
fax speaker 125
configuring the SMTP
server 39, 41
configuring Universal paper 20
connecting the mobile device
to the printer wireless
network 126
connecting the printer
to a wireless network 126
connecting to a distinctive ring
service 47
connecting to a wireless network
using PIN method 126
using Push Button method 126
conserving supplies 139
contacting your dealer 191
contacts
adding 18
deleting 19
editing 19
copy troubleshooting
partial copies of documents or
photos 188
poor copy quality 188
scanner does not respond
190
scanner unit does not close 189
copying
both sides of the paper 37
creating a shortcut 38
using the ADF 36
using the scanner glass 36
copying multiple pages 38
copying multiple pages onto a
single sheet 38
copying on letterhead 36
copying photos 36
creating a copy shortcut 38
creating a fax destination
shortcut 48
creating a shortcut
copy 38
email 39
fax destination 48
FTP address 50
creating an email shortcut 39
creating an FTP shortcut 50
creating bookmarks 17
creating folders
for bookmarks 17
crooked print 168
D
date and time
fax settings 47
daylight saving time
configuring 47
deactivating the WiFi
network 127
dealer
contacting 191
default headphone volume
adjusting 125
default speaker volume
adjusting 125
Defective flash detected 156
deleting contacts 19
deleting groups 19
display brightness
adjusting 139
distinctive ring service, fax
connecting to 47
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documents, printing
from a computer 31
E
editing contacts 19
editing groups 19
emission notices 193, 203, 205
enabling the USB port 155
enabling WiFi Direct 126
encrypting the printer hard
disk 123
enlarging a copy 37
envelopes
loading 22, 24
environmental setting
Hibernate mode 138
sleep mode 138
erasing memory
from the printer hard disk 123
erasing nonvolatile memory 122
erasing printer hard disk
memory 123
erasing printer memory 122, 124
erasing volatile memory 122
Ethernet cable 11
Ethernet port 11
email
creating a shortcut 39
email server
setting up 39
emailing
using a shortcut number 39
using the address book 39
using the printer 39
F
factory default settings
restoring 123
FAQ about color printing 182
fax
forwarding 49
fax log
viewing 49
fax resolution
changing 48
fax server
setting up 41
fax setup
countryor regionspecific 44
standard telephone line
connection 42
fax speaker
configuring the settings 125
fax troubleshooting
cannot receive faxes 186
cannot send faxes 186
cannot send or receive
faxes 184
poor fax print quality 187
faxing
adjusting darkness 48
changing resolution 48
creating a shortcut 48
setting the date and time 47
viewing a fax log 49
FCC notices 203
flash drive
printing from 32
scanning to 50
font sample list
printing 35
forwarding fax 49
FTP address
creating a shortcut 50
FTP server, scanning to
using the control panel 50
fuser maintenance kit
ordering 131
G
Google Cloud Print
using 31
groups
adding 18
deleting 19
editing 19
H
held faxes 49
held jobs 34
printing 34
Hibernate mode
configuring 138
holding faxes 49
home screen
customizing 16
home screen icons
displaying 16
using 15
horizontal dark lines 171
horizontal white lines 174
humidity around the printer 196
I
icons on the home screen
showing 16
imaging kit
ordering 131
indicator light
understanding the status 14
installing the printer software 12
J
jams
avoiding 140
locating jam areas 141
locations 141
jams, clearing
in the automatic document
feeder 152
in the duplex unit 142
in the fuser 142
in the manual feeder 152
junk faxes
blocking 49
L
letterhead
copying on 36
loading 22, 24
LINE port 11
linking trays 24
loading the manual feeder 24
loading the multipurpose
feeder 22
loading trays 20
locating the security slot 122
M
making a copy 36
manual color correction
applying 182
manual feeder
loading 24
menu
802.1x 107
About this Printer 63
Accessibility 57
Confidential Print Setup 117
Configuration Menu 58
Copy Defaults 75
Custom Scan Sizes 74
Device 120
Lexmark Confidential until announced
Index 208
background
Disk Encryption 118
EcoMode 55
Erase Temporary Data Files 118
Ethernet 103
Email Defaults 84
Email Setup 83
Fax 120
Fax Mode 78
Fax Server Setup 82
Fax Setup 79
Flash Drive Print 98
Flash Drive Scan 94
FTP Defaults 89
Google Cloud Print 110
Help 121
HTML 71
HTTP/FTP Settings 108
Image 71
IPSec 106
Job Accounting 67
Layout 63
Local Accounts 113
Login Restrictions 117
LPD Configuration 108
Manage Permissions 112
Media Types 74
Menu Settings Page 119
Miscellaneous 119
Network 121
Network Overview 99
Notifications 55
Out of Service Erase 62
PCL 70
PDF 69
PostScript 69
Power Management 57
Preferences 53
Print 120
Quality 66
Remote Operator Panel 55
Restore Factory Defaults 58
Restrict external network
access 110
Schedule USB Devices 114
Security Audit Log 114
Setup 65
Shortcuts 120
SNMP 105
Solutions LDAP Settings 119
TCP/IP 104
ThinPrint 109
Tray Configuration 72
Troubleshooting
121
Universal Setup 73
USB 109
Visible Home Screen Icons 62
Web Link Setup 89
WiFi Direct 111
XPS 68
menu map 52
Menu Settings Page
printing 121
menus
Wireless 100
mobile device
printing from 31, 32
moving the printer 137
multipurpose feeder
loading 22
N
noise emission levels 193
NonPrinter Manufacturer
supply 156
nonvolatile memory 124
Not enough free space in flash
memory for resources 156
notices 193, 194, 197, 198, 202,
203, 204, 205
O
ordering
fuser maintenance kit 131
ordering a black and color
imaging kit 131
ordering a black imaging kit 131
ordering a waste toner bottle 131
ordering supplies
imaging kit 131
toner cartridge 131
waste toner bottle 131
P
paper jam clearing
standard bin 148
paper jam in door A 142
paper jam in the automatic
document feeder 152
paper jam in the multipurpose
feeder 151
paper jam in the standard
bin 148
paper jam in trays 142
paper jam, clearing
in the automatic document
feeder 152
paper jams
avoiding 140
paper jams, clearing
in the duplex unit 142
in the fuser 142
in the manual feeder 152
partial copies of documents or
photos 188
personal identification number
method 126
photos
copying 36
placing separator sheets
between copies 37
poor copy quality 188
poor fax print quality 187
power button light
understanding the status 14
power cord socket 11
print jobs not printed 179
print quality
cleaning the scanner 128
Print Quality Test Pages 121
print quality troubleshooting
blank pages 161
crooked print 168
dark print 161
ghost images on prints 163
gray or colored
background 164
horizontal dark lines 171
horizontal white lines 174
light print 165
missing colors 167
mottled print and dots 167
paper curl 158
print appears tinted 184
repeating print defects 176
skewed print 168
solid color or black images 169
text or images cut off 169
toner easily rubs off 170
uneven print density 171
vertical dark lines 172
vertical white lines 175
white pages 161
print troubleshooting
collated printing does not
work 158
Lexmark Confidential until announced
Index 209
background
confidential and other held
documents do not print 176
envelope seals when
printing 157
incorrect margins 164
job prints from the wrong
tray 181
job prints on the wrong
paper 181
paper frequently jams 160
print jobs do not print 179
slow printing 177
tray linking does not work 159
unable to read flash drive 155
printer
shipping 138
printer configurations 10
printer connectivity
checking 156
printer hard disk
encrypting 123
printer hard disk memory 124
erasing 123
printer is not responding 180
printer location
selecting 9
printer menus 52
printer messages
Defective flash detected 156
NonPrinter Manufacturer
supply 156
Not enough free space in flash
memory for resources 156
Replace cartridge, printer region
mismatch 156
Scanner maintenance required,
use ADF Kit 157
Unformatted flash detected 156
printer ports 11
printer settings
restoring factory default 123
printer software
installing 12
printer status 14
printer wireless network
connecting the mobile device
to 126
printing
font sample list 35
from a computer 31
from a flash drive 32
from a mobile device 31, 32
from an Android device
31
Menu Settings Page 121
using Google Cloud Print 31
using WiFi Direct 32
printing confidential and other
held jobs 34
printing from a computer 31
printing from a flash drive 32
Push Button method 126
R
reducing a copy 37
removing paper jam
in the multipurpose feeder 151
in trays 142
repeat print jobs 34
printing 34
repeating print defects 176
Replace cartridge, printer region
mismatch 156
replacing supplies
toner cartridge 131
waste toner bottle 133
reserve print jobs
printing 34
restoring factory default
settings 123
RJ11 adapter 44
S
safety information 7, 8, 194
saving paper 38
Scan Center
setting up 16
scan job not successful 189
Scan to Computer
setting up 51
scan troubleshooting
cannot scan from a
computer 187
partial copies of documents or
photos 188
poor copy quality 188
scanner does not respond 190
scanning freezes the
computer 190
scanning takes too long 190
scanner
cleaning 128
Scanner maintenance required,
use ADF Kit 157
scanner unit does not close
189
scanning
to an FTP server 50
scanning to a computer 51
scanning to a flash drive 50
scanning to an FTP server
using the control panel 50
scheduling a fax 48
securing printer memory 124
security slot
locating 122
selecting a location for the
printer 9
sending a fax
scheduled 48
using the computer 47
using the control panel 47
sending an email 39
separator sheets between
copies
placing 37
setting the fax date and time 47
setting the paper size 20
setting the paper type 20
setting up email function 39
setting up fax
countryor regionspecific 44
standard telephone line
connection 42
shipping the printer 138
Shortcut Center
using 17
skewed print 168
sleep mode
configuring 138
slow printing 177
SMTP server, email
configuring 39
SMTP server, fax
configuring 41
solid color or black images 169
speaker
default volume 125
statement of volatility 124
status of parts
checking 130
status of supplies
checking 130
storing print jobs 34
supplies
conserving 139
Lexmark Confidential until announced
Index 210
background
supply notifications
configuring 131
supported file types 33
supported flash drives 33
supported paper sizes 26
supported paper types 28
supported paper weights 29
T
telecommunication notices 202
temperature around the
printer 9, 196
text or images cut off 169
toner cartridge
ordering 131
replacing 131
toner darkness
adjusting 181
toner easily rubs off 170
tray linking does not work 159
trays
loading 20
troubleshooting
cannot open Embedded Web
Server 154
FAQ about color printing 182
printer is not responding 180
troubleshooting, copy
partial copies of documents or
photos 188
poor copy quality 188
scanner does not respond 190
troubleshooting, print
collated printing does not
work 158
confidential and other held
documents do not print 176
envelope seals when
printing 157
incorrect margins 164
job prints from the wrong
tray 181
job prints on the wrong
paper 181
paper frequently jams 160
print jobs do not print 179
slow printing 177
troubleshooting, print quality
blank pages 161
crooked print 168
dark print 161
ghost images on prints 163
gray or colored
background 164
horizontal dark lines 171
horizontal white lines 174
light print 165
missing colors 167
mottled print and dots 167
paper curl 158
print appears tinted 184
repeating print defects 176
skewed print 168
solid color or black images 169
uneven print density 171
vertical dark lines 172
vertical white lines 175
white pages 161
troubleshooting, scan
partial copies of documents or
photos 188
poor copy quality 188
scan job not successful 189
scanner does not respond 190
scanner unit does not close 189
twosided copying 37
U
unable to read flash drive
troubleshooting, print 155
uneven print density 171
Unformatted flash detected 156
Universal paper
configuring 20
unlinking trays 24
USB cable 11
USB port 11
enabling 155
using the control panel
panel with 4.3inch
touchscreen display 13
using the home screen 15
V
verify print jobs 34
printing 34
volatile memory 124
W
waste toner bottle
replacing 133
Wireless menu 100
wireless network
connecting the printer to 126
WiFi Protected Setup 126
wireless networking 126
WiFi Direct
enabling 126
printing from a mobile
device 32
WiFi network
deactivating 127
WiFi Protected Setup
wireless network 126
Lexmark Confidential until announced
Index 211

Specifications

Sharp MX-C357F Questions and Answers