E S S E N T I A L S FOR LIFE
User
Manual
8kg Front Load
Washing Machine
MODEL
GGSFLW80ADW
V 1.2 | 0122
2
For future reference, please record the following information which can be found
on the rating plate and the date of purchase which can be found on your sales invoice.
STORE DETAILS
STORE NAME
|
ADDRESS
|
TELEPHONE
|
PURCHASE DATE
|
PRODUCT DETAILS
MODEL NO.
|
SERIAL NO.*
|
Purchase Details
Welcome Congratulations on purchasing
your new Front Loader!
The Sôlt brand is proudly
distributed within Australia
by Residentia Group Pty Ltd.
Please refer to the warranty card at the rear of this manual
for information regarding your product’s parts and labour
warranty, or visit us online at www.residentia.group
At Residentia Group, we are customer obsessed and our
Support Team are there to ensure you get the most out
of your appliance. Should you want to learn more about
your Front Loader features, and importantly taking care
of your appliance when cleaning, our Support Team are
here to help.
You can use our online Support Centre at anytime by
visiting http://support.residentiagroup.com.au, or you can
contact us via calling us on 1300 11 HELP (4357).
It is important that you read through the following use and
care manual thoroughly to familiarise yourself with the
installation and operation requirements of your appliance
to ensure optimum performance.
Again, thank you for choosing an Sôlt appliance and we
look forward to being of service to you.
Kind Regards,
The Residentia Team
Residentia Group
—
Head Office.
165 Barkly Ave
Burnley
Victoria 3121
Australia
—
ACN.
600 546 656
—
Online.
residentia.group
Sôlt
—
Online.
www.solt.house
—
Instagram.
/solt.house
—
Facebook.
/solt.appliances
4
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is intentionally
left blank
Contents 2 Purchase Details
3 Welcome
6 Safety Instructions
8 Installation
10 Your Washing Machine
13 Quick Start Guide
14 Operating Instructions
20 Cleaning & Maintenance
22 Troubleshooting
24 Technical Specifications
25 Attach Your Receipt
26 Warranty Information
Sôlt recommends the use of original spare parts. When contacting our customer service team, please ensure
that you have the following information at hand (which can be found on your appliances’ rating plate).
— Model Number
— Serial Number
T . 1300 11 4357 | E. support@residentiagroup.com.au
Customer Care
6
Safety Instructions
CONDITIONS OF USE
• This appliance is intended to be used in household
and similar applications such as farm houses or by
customers in serviced apartments, holiday apartments
and other residential type of environments.
SAFETY INSTRUCTIONS
• Before the installation and use of the appliance,
carefully read the supplied instructions.
• The manufacturer is not responsible if an incorrect
installation and use causes injuries and damages.
• Always keep the instructions with your appliance for
future reference.
WARNING: To prevent any damages to your
and others’ life or property, you have to follow
the safety notes.
WARNING: Caution, risk of fire!
CHILDREN & VULNERABLE PEOPLE SAFETY
WARNING: Risk of suffocation, injury
or permanent disability.
• This appliance can be used by children aged from
8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision
or instruction for the operation of the appliance by a
person who is responsible for their safety.
• Children should be supervised to ensure that they do
not play with the appliance.
• Keep all packaging away from children.
• Keep all detergents away from children.
• Keep children and pets away from the appliance door
when it is open. Check the machine before
every operation.
• Cleaning and user maintenance shall not be made by
children without supervision.
• Glass door may be very hot during the operation.
Keep kids and pets far away from the machine during
the operation very wet rooms as well as in the rooms
with explosive or caustic gas.
INSTALLATION
• Remove all the packaging.
• Do not install or use a damaged appliance.
• Obey the installation instruction supplied with the
appliance.
• Old hose-sets are not to be reused and the new
hose-sets supplied with the appliance are to be used.
• Before any maintenance the device, unplug the
appliance from the mains.
• Make sure that the water and electrical devices must
be connected by a qualified technician in accordance
with the manufacturer’s instructions and local safety
regulations.
• Plug must be accessible after installation.
• Make sure that the floor where you install the
appliance is flat, stable, heat resistant and clean.
• Always remove the plug and turn off the water supply
to the appliance after every use.
• This washing machine is for indoor use only.
• Sharp and rigid items such as coins, nails and screws
may cause serious damage to this appliance- always
ensure pockets of clothing are empty.
• Always ensure that the drum has drained all water
before opening the appliance door. If water is visible,
do not open the appliance door.
• Do not install the appliance behind a lockable door,
a sliding door or a door with a hinge on the opposite
side, where the appliance door cannot be fully opened.
• Always be careful when you move the appliance
because it is heavy. Always wear safety gloves.
• Always move the appliance vertically.
• The rear surface of the appliance must be put against
the wall.
• The openings must not be obstructed by a carpet.
• This appliance should not be installed in a bathroom
or similar wet rooms, as well as rooms with explosive or
caustic gases.
• Washing machines with a single water inlet and should
only be connected to the cold water supply outlet.
Models featuring two inlet valves should be correctly
connected to the hot and cold water outlets.
• The appliance can be installed as freestanding or
below the kitchen counter with correct space. This
washing machine is not intended to be built-in.
• When the appliance is put in its permanent position,
check if it is fully level with the aid of a spirit level. If it is
not, adjust the feet until it is.
• The max. inlet water pressure, in pascals. The min. inlet
water pressure, in pascals.
• Remove all packages and transport bolts before using
the appliance. Otherwise, serious damage may result.
Maximum inlet pressure
1.0Mpa
Minimum inlet pressure
0.05Mpa
7
ELECTRICAL CONNECTION
WARNING: Caution, risk of fire and electrical shock!
• To ensure your safety, power plug must be inserted
into an earthed three-pole socket. Check carefully and
make sure that your socket is properly and reliably
earthed.
• Plug must be accessible after installation.
• Make sure that the electrical information on the rating
plate agrees with the power supply. If not, contact an
electrician.
• Always use a correctly installed shockproof socket.
• Do not use multi-plug adapters and extension cables.
• Make sure not to cause damage to the mains plug and
to the mains cable. Should the appliance power supply
cable need to be replaced, this must be carried out by
our Service Centre.
• Connect the mains plug to the mains socket only at the
end of the installation. Make sure that there is access
to the mains plug after the installation. Do not connect
the appliance plug with a power connection board.
• Do not pull the mains cable to disconnect the
appliance. Always pull the mains plug.
• Do not touch the mains cable or the mains plug with
wet hands.
• This appliance complies with the E.E.C. Directives.
CARE & CLEANING
WARNING: Risk of injury or damage to the appliance.
• Before maintenance, deactivate the appliance and
disconnect the mains plug.
• Do not use water spray and steam to clean the
appliance.
• Clean the appliance with a moist soft cloth. Only use
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
TRANSPORT
• Always move the appliance cautiously. Do not use the
machine door or the handle of the detergent dispenser,
to lift the appliance.
• Transportation bolts should be reinstalled within the
machine by a specialised person, prior to transporting
the appliance.
• Ensure that all accumulated water is drained from the
appliance before moving.
PRODUCT DISPOSAL
• Disconnect the appliance from the mains supply.
• Cut off the mains cable and discard it.
• Remove the door catch to prevent children
and pets to get closed in the appliance.
APPLIANCE USE
WARNING: Risk of fire, explosion, electric shock or
damage to the appliance.
• Use this appliance in a household only.
• Before operating this appliance, ensure that all
packaging and transport bolts have been removed.
Otherwise, serious damage can occur to the appliance.
• Before washing any clothes for the first time, the
washing machine should be operated for one whole
cycle without any clothes inside.
• Always unplug the machine and turn off the water
supply after use. The max. inlet water pressure, in
pascals. The min. inlet water pressure, in pascals.
• Do not climb up or sit on top of the appliance.
• Do not change the specification of this appliance.
• If you use fabric softener or similar products, obey the
instructions on the packaging.
• Do not sit or stand on the open door.
• Obey the maximum load volume of 8.0 kg
(refer to the “Program chart” chapter).
• Ensure all objects are removed from clothing pockets
such as lighters and matches.
• Please only use front load washing machine
detergents. Flammable and explosive or toxic solvents
are forbidden for use with this appliance. Gasoline and
alcohol should not be used as a detergent.
• Do not wash or dry articles that have been cleaned in,
washed in, soaked in, or dabbed with combustible or
explosive substances( such as wax, oil, paint, gasoline,
degreasers, dry-cleaning solvents, kerosene, etc.)
This may result in fire or explosion. If they have been in
contact with any of the above, beforehand thoroughly
rinse items of washing by hand.
• Never wash carpets or rugs within the appliance.
• Never refill the water by hand during washing.
• Be careful to avoid burns when the machine drains hot
washing water.
• After a wash program completes, please wait two
minutes before opening the door.
• If a tumble dryer is installed on top of the washing
machine, use the suitable stacking kit. The stacking kit,
available from your authorised vendor, can be used
only with the appliance specified in the instructions,
supplied with the accessory. Read it carefully before
installation (Refer to the Installation leaflet).
• Never lean against the machine door.
• Please do not close the machine door with excessive
force and if you find it difficult to close the door, ensure
that the clothing load isn’t excessive.
• Glass door may become hot during operating.
8
Installation
INSTALLATION POSITIONING
• Ensure that your appliance is installed on solid and flat ground, in a level position.
• Please do not place the appliance on a slope, soft carpet or wooden floor.
• Avoid positioning the appliance in direct sunlight or where there is inadequate
ventilation.
• Your appliance should only be installed within an internal environment.
Do not install the appliance outdoors.
• Room temperature must be above 0°C.
UNPACKING THE WASHING MACHINE
WARNING:
• Packaging material (e.g. Films, Styrofoam) can be dangerous for children.
• There is a risk of suffocation ! Keep all packaging well away from children.
1. Remove the cardboard box and styrofoam packing.
2. Lift the washing machine and remove the base packing. Make sure the small triangle
foam is removed with the bottom one together. If not, lay the unit down with side
surface, then remove the small foam from the unit bottom manually.
3. Remove the tape securing the power supply cord and drain hose.
4. Remove the inlet hose from the drum.
REMOVING THE TRANSPORTATION BOLTS
WARNING: Before using the appliance, the transport bolts must be removed from the
backside of this machine. Please take the following steps to remove the bolts:
• Loosen all 4 bolts with a spanner and then remove them.
• Use the plugs (supplied) to plug the holes.
• Keep the transport bolts for future use.
Note:
You’ll need the transport bolts again if you move the appliance,
so make sure you keep them in a safe place.
LEVEL ADJUSTING
• If the floor is obviously uneven, your appliance feet need to
be adjusted. If your appliance isn’t level, it will cause your
appliance to vibrate, and potentially move from its position.
• Once you’ve positioned your washing machine, press down
from the top in all four corners to ensure that it’s completely
stable (i.e. not rocking in any direction). Also use a spirit level
to ensure that it is completely level in all directions.
• Should you need to make adjustments, use a spanner to turn
the appliance legs until it makes contact with the floor.
Turn the leg using one hand and then fasten the nut up
against the appliance cabinet, to lock the leg in place.
• After making any adjustments to the appliance legs,
re-check to ensure it is level and no rocking occurring.
Installation
Before installing the machine, the location characterized
follows shall be selected:
1.Rigid, dry, and level surface
2.Avoid direct sunlight
3.Sufficient ventilation
4.Room temperature is above 0℃
5.Keep far away from the heat resources such as coal or gas.
as
Unpacking the washing machine
1. Remove the cardboard box and styrofoam packing.
2. Lift the washing machine and remove the base packing.
3. Remove the tape securing the power supply cord and drain hose.
4. Remove the inlet hose from the drum.
Make sure the small triangle
foam is removed with the bottom one together. If not, lay the unit down with side
surface, then remove the small foam from the unit bottom manually.
Please take the following steps to remove the bolts:
1.Loosen 4 bolts with spanner and then remove them.
2.Stop the holes with transport hole plugs.
3.Keep the transport bolts properly for future use.
Remove transport bolts
•
•
Stability is important to prevent the product from
wandering!
Make sure that the product should not stand on
the power cord.
Warning!
•
•
Packaging material (e.g. Films, Styrofoam) can be
dangerous for children.
There is a risk of suffocation ! Keep all packaging
well away from children.
Warning!
•
• product
you
You must remove the transport bolts from the backside before using the product.
You’ll need the transport bolts again if you move the , so make sure
keep them in a safe place.
Warning!
INSTALLATION
w
w
W> 20mm
Installation area
9
9
CONNECT THE INLET PIPE
WARNING:
• To prevent leakage or water damage, follow the
instructions in this chapter
• Do not kink, crush, modify or sever the water inlet hose!
• For the model equipped with a hot valve, connect it
to hot water tap with hot water supply hose. Energy
consumption will decrease automatically for some
program.
Connection between screw tap and inlet hose.
1. Ensure that clamp nut is loose
and ready for connection.
2. Tighten clamp nut on inlet hose to the screw tap
faucet.
3. Press slide bushing, insert inlet hose into connecting
base on water inlet valve.
4. Connect the other end of inlet pipe to the inlet valve
at the backside of appliance and fasten the pipe
tightly clockwise.
5. After connection and installation, check if there is
water leakage. After installation, if there are any leaks
detected, remove the hose and re-install using the
steps above.
POSITION THE OUTLET HOSE
• The outlet hose (used to drain the discharged water)
is to be ideally connected to the relevant waste pipe,
although it can also be positioned to drain into a
sink/trough. Note that the outlet hose has a minimum
outlet position of 60cm and a maximum position of
100cm (as illustrated below).
WARNING:
• If you are positioning the outlet hose to drain into a
sink or trough, please ensure that it is fixed in place
and that the sink remains unblocked at all times.
• If drain hose is too long, do not force it into washing
machine as it will cause abnormal noises.
Warning!
Drain Hose
There are two ways to place the end of drain hose:
1.Put it into the water trough. 2.Connect it to the branch drain pipe of
the trough.
•
• If drain hose is too long, do not force it into washing machine as it will cause
abnormal noises.
When installing drain hose, fix it properly with a rope.
•
• Position drain hose properly ,otherwise damage might result of water leakage.
Do not kink or protract the drain hose.
Water
trough
Min.60cm
100cm
Max.
Warning!
INSTALLATION
water supply hose
water Inlet valve
Connect the other end of inlet pipe to the inlet valve at the backside of product
and fasten the pipe tightly clockwise.
11
Warning!
Drain Hose
There are two ways to place the end of drain hose:
1.Put it into the water trough. 2.Connect it to the branch drain pipe of
the trough.
•
• If drain hose is too long, do not force it into washing machine as it will cause
abnormal noises.
When installing drain hose, fix it properly with a rope.
•
• Position drain hose properly ,otherwise damage might result of water leakage.
Do not kink or protract the drain hose.
Water
trough
Min.60cm
100cm
Max.
Warning!
INSTALLATION
water supply hose
water Inlet valve
Connect the other end of inlet pipe to the inlet valve at the backside of product
and fasten the pipe tightly clockwise.
11
Warning!
Drain Hose
There are two ways to place the end of drain hose:
1.Put it into the water trough. 2.Connect it to the branch drain pipe of
the trough.
•
• If drain hose is too long, do not force it into washing machine as it will cause
abnormal noises.
When installing drain hose, fix it properly with a rope.
•
• Position drain hose properly ,otherwise damage might result of water leakage.
Do not kink or protract the drain hose.
Water
trough
Min.60cm
100cm
Max.
Warning!
INSTALLATION
water supply hose
water Inlet valve
Connect the other end of inlet pipe to the inlet valve at the backside of product
and fasten the pipe tightly clockwise.
11
10
PANTONE 297 C
PANTONE COOL GREY 6 C
PANTONE 877 C
MY CYCLE
COTTON
SYNTHETIC
MIX
BED LINEN
BABY CARE
20° C
QUICK 15’
RINSE & SPIN
SPIN ONLY
DRUM CLEAN
STERILISATION
COTTON ECO
WOOL
SILENT WASHFUNCTIONSPINTEMP
SPEED
WASH
DELAY
STEAM+
AUTO DOSE
PRESS 3 SEC. FOR MY CYCLE, MUTE & RELOAD
STEAM+
CONTROL PANEL
Your Washing Machine
PRODUCT COMPONENTS
Water supply hose
Top cover
Control panel
Service panel
Power supply cord
Drain hose
Drum
Detergent dispenser
Door
Note: The images in this user manual are for explanatory purposes only.
Your Front Loader Washing Machine may appear slightly different, however the functions remain the same.
1 32 5
1 Program selection dial:
Different washing cycles can be selected according to
the users need and the type of laundry to be washed.
2 Display:
The display shows the setting, estimated program
time remaining, options and status messages of your
washer. This display will remain on through the cycle.
3 Additional function buttons:
These buttons are used for setting additional functions
to your cycle.
4 Start/Pause button:
Press this button to start of pause the drying cycle.
Press for 3 seconds to use the Reload function.
5 On/Off button:
Turn the appliance on or off.
4
Control Panel
OPERATIONS
Power
Product is on/off.
Start/Pause
Press the button to start or pause the
washing cycle.
Programmes
Available according to the laundry type.
Option
This allows you to select an additional
function and will light when selected.
1
1
3
1
2
4
Display
The display shows the settings, estimated time remaining, options, and status messages
for your washer. The display will remain on through the cycle.
5
3
2
1
1
4
5
Pre Wash
B
Child Lock
D
Display
A
Wash Time Delay Time
Speed Error
End Temp.
A
J
C
Door Lock
C
Delay
E
H
Speed Wash
F
Night Wash
G
Extra Rinse
H
SpaCare
I
Pre Wash-Wash-Rinse-Spin
J
BD E F G
I
15
11
PANTONE 297 C
PANTONE COOL GREY 6 C
PANTONE 877 C
MY CYCLE
COTTON
SYNTHETIC
MIX
BED LINEN
BABY CARE
20° C
QUICK 15’
RINSE & SPIN
SPIN ONLY
DRUM CLEAN
STERILISATION
COTTON ECO
WOOL
SILENT WASHFUNCTIONSPINTEMP
SPEED
WASH
DELAY
STEAM+
AUTO DOSE
PRESS 3 SEC. FOR MY CYCLE, MUTE & RELOAD
STEAM+
DISPLAY SCREEN
ACCESSORIES
1 Transport hole plug 2 Supply hose cold water 3 Owner’s manual
A B C D E F G
J K L
H
I
A Display H Extra Rinse
B
Door lock I STEAM+
C
Child lock J Pre Wash – Wash – Rinse – Spin
D
Delay K Detergent
E
Speed Wash L Softener
F
Silent Wash M Mute
G
Pre Wash N My Cycle
12
DETERGENT DISPENSER
The detergent drawer of your washing machine
is split into three compartments:
WARNING: Liquid detergent is required after selecting Pre-Wash.
Your Washing Machine (Continued)
Required
Optional
Detergent Dispenser
OPERATIONS
Caution!
• Liquid detergent need to be added after selecting pre-washing for machines
( )
Powder
detergent
Programme
Cotton
Synthetic
Mix
Bed Linen
Baby Care
Drum Clean
Rinse & Spin
Cotton ECO
Means must ○ Means optional
Programme
Wool
Spin Only
20
℃
Quick 15’
Sterilization
14
Detergent Dispenser
OPERATIONS
Caution!
• Liquid detergent need to be added after selecting pre-washing for machines
( )
Powder
detergent
Programme
Cotton
Synthetic
Mix
Bed Linen
Baby Care
Drum Clean
Rinse & Spin
Cotton ECO
Means must ○ Means optional
Programme
Wool
Spin Only
20
℃
Quick 15’
Sterilization
14
Powder
detergent
Liquid
detergent
Softener
(Auto Dose)
Program Program
Synthetic Quick 15’
Bed Linen Spin Only
Drum Clean
Cotton ECO
Cotton Wool
Rinse & Spin
Mix Sterilisation
Baby Care 20° C
13
Quick Start Guide
QUICK START:
Follow the procedure below to operate your washing machine.
CAUTION:
• Before washing, please make sure it’s installed properly.
• Before first use, operate the washing machine for one full cycle without without clothes inside.
1. Install your washing machine.
2. Plug in the power supply.
3. Turn on the water supply.
4. Open the door and load in the laundry.
5. Close the machine door.
6. Measure the detergent and pour in the appropriate amount (refer to page 12 for detergent recommendations).
7. Power on the washing machine.
8. Select the desired program.
9. Select any additional functions if required.
10. Press the Start/Pause button to begin.
11. Completion of the washing cycle.
• At the completion of a wash program,
the washing machine will make an audible tone.
12. Turn off the water supply
• Although the washing machine would be switched off,
the power outlet should be switched off and the plug
should be pulled out for safety reasons.
14
Operating Instructions
PREPARATION BEFORE WASHING CLOTHES
Please follow these steps carefully to avoid trouble with your washing machine and damaging your clothing.
Washing Considerations
• The working condition of the washer should be
(0-40)°C. If used under 0°C,the inlet valve and draining
system may be damaged. If the machine is placed
under condition of 0°C or less, then it should be
transferred to normal ambient temperature to ensure
the water supply hose and drain hose are not frozen
before use.
• Please check the labels and the explanation of using
detergent before wash. Use non-foaming or less-
foaming detergent suitable for machine washing
properly.
• New clothes in particular, can leach colour onto other
clothing items, particularly whites.
Consider washing these and bright colours separately.
• Stained clothing should be treated with a stain
remover, prior to washing.
• Temperature sensitive clothes should be washed in
accordance with their care direction label. Otherwise
distortion and/or changes in colour could occur.
• Never allow washing to sit in the machine for a long
period of time- particularly when wet. Clothes can
become mouldy and develop an odour.
• Certain clothing cannot be washed in a washing
machine and their care directions may state dry
cleaning or hand washing required.
• Wrinkle style clothes, embossed clothes, resin clothes,
etc may become distorted when immersed in water.
• Avoid washing clothes without care direction labels
within the appliance, to be safe.
• Always remove all items from clothing pockets, as hard
items can cause damage to the appliance.
• Try to wash clothing colours and sizes in like loads,
as this will improve the effectiveness of the washing
and results.
• Close all clothing zips and ensure all buttons are
fastened securely.
• Delicate items such as bras, handkerchiefs and ties
should be washed within a special washing bag, to
prevent damage to themselves and other clothes.
• When washing a large single item that could become
heavy (i.e. a towel or jacket), it can cause the
appliance to become unbalance during its spin cycle.
Therefore it’s recommended to add one or two more
clothing items to help the machine balance.
• Try to remove any pet hair, dust and stains from
clothing prior to washing.
• Baby clothing should be washed separately.
• Clothing that gets easily “fuzzed” or loses fibres easily,
should be washed separately.
• Black clothing items should be washed separately.
• Do not wash waterproof materials within the
washing machine.
Pay Attention to Detergents
• Only use suitable front load washing machine
detergents with this appliance. Powders and liquid
detergents only.
• Only ever use the recommended quantity of detergent,
as per the manufacturer’s guidelines, as an excessive
quantity can cause excessive bubbles and overflow to
occur.
• It can also result in detergent residue remaining on the
clothing after completion of the wash cycle.
WARNING: Always keep detergents and additives
out of reach from children.
Clothing Classifications
The symbol types on care labels are typically classified
into the following textiles: Cotton, Blended Fiber, Synthetic
Fiber, Silk, Wool and Artificial Fiber.
Confirm the Washing Capacity
Never load the machine with excessive weights, as it will
affect your washing results.
15
WASHING CLOTHES FOR THE FIRST TIME
Before washing any clothes, please perform one cycle
without clothes inside as follows:
• Connect the power source and water.
• Insert a small amount of detergent into the detergent
drawer and close it.
• Select a washing program.
• Press the “Start/Pause” button on the appliance.
• Allow the program to complete and your washing
machine is now ready for use.
SELECTING A PROCEDURE
You should select you washing program based on the type
of clothing, quantity and dirtiness level, in combination
with the following temperature table.
Temperature Mode Application
90º C
Seriously soiled clothing, pure white cotton
(I.e. bed linen, towels, table cloths, etc)
60º C
Moderately soiled clothing, cotton and
synthetic articles with certain decolourising
degree (I.e. shirts, pajamas, etc)
40º C, 30º C,
20º C, Cold Water
Lightly soiled clothing, synthetics and wool
To select a program:
• First turn the Program Selection Dial to the
corresponding wash program, according to the type
of textiles being washed.
• Secondly, select the desired temperature based on
the level of dirtiness.
Note: Generally the higher the temperature, the more
power that’s consumed.
• Finally, select your desired spin speed. The higher the
spin speed, the drier the textiles will be at completion,
however more delicate textiles will be more wrinkled.
Delicate textiles should be set with a lower spin speed.
Selecting the main washing program depend on the types
of clothing to be washed, as follows:
My Cycle
The My Cycle function can be used to define and save
your favourite washing program for easier selection in the
future (i.e. Use this function to save your most frequently
used wash settings).
To set the My Cycle function:
• Use the program selector dial to select your required
program and select any other drying functions.
• Press and hold the “Spin Speed” button for 3 seconds
until the display flashes, indicating that your desired
program has been saved.
• To use your preset My Cycle, simply turn the program
selector dial to the My Cycle position and press the
“Start/Pause” button to begin.
If you wish to change your My Cycle settings, simply repeat
the steps above at any time.
Cotton
To increase the washing results, the main washing time
is increased. It is recommended for washing clothes for
babies or worn by the persons with skin allergies. It is
recommended for washing durable cotton articles, for
example: bed sheets, quilt covers, pillowcases, gowns,
underwear, etc.
Synthetic
The procedure is shorter compared with that for cottons
and the washing intensity is relatively gentle. It is
recommended for washing synthetic articles, for example:
shirts, coats, etc.
Mix
You can select this procedure for washing durable clothes,
that typically require more wash time and intensity. It is
ideal for any “daily” clothing such as cotton, including
sheets, pillowcases, bathrobes and underwear.
Bed Linen
You can select this procedure for bulky items such as bed
linen, bed sheets or other large laundry items.
Baby Care
Washing the baby’s clothes, it can make the baby’s wear
cleaner and make the rinse performance better to protect
the baby skin.
20° C
You can select this procedure for washing delicate
items where the care label suggests Cold Wash.
To be used with only a small quantity of clothing at
a time with light soiling only. The default temperature
of this washing procedure is 20° C.
16
Operating Instructions (Continued)
Quick 15’
You can select this procedure for washing a small quantity
of clothing, where items are only lightly soiled.
Sterilisation
This cycle keeps washing temperature above 60 degrees
for more than 30 minutes, effectively removing harmful
bacteria.
Cotton ECO
This procedure saves energy and limits the washing
temperature to 30°C. Use with a small quantity of clothes
which are only lightly dirty.
Wool
You can select this procedure to wash wool textiles labeled
with “Machine Wash”. Please select the proper washing
temperature according to the clothings care label.
Furthermore, the proper detergent amount should be
used for wool textiles, which is generally less than normal
wash loads.
Rinse & Spin
This procedure provides a short rinse cycle followed by a
spin cycle.
Spin Only
This procedure provides a spin only option. Residual soapy
water shall be drained out before spinning.
Drum Clean
This procedure provides a 90°C high temperature
sterilisation to clean the drum and tube. When this
procedure is performed, clothes or other items should
not be added. Use this program regularly according to
your needs.
ADDITIONAL WASH OPTIONS
Delay Function
The Delay function can be set with this button, where the
delay is 0–24 Hrs.
To set the Delay function:
• Select a wash program;
• Press the Delay button to choose the time;
• Press Start/Pause to commence the delay operation.
To Cancel the Delay function:
• Press the Delay button until the display shows 0H.
It should be pressed prior to starting the program.
If the program has already started, press the On/Off
button to reset.
Speed Wash Function
Adding this function to your wash program decreases
the washing time.
To activate the Speed Wash Function:
• Select your desired washing program.
• Press the “Speed Wash” button.
• Press the “Start/Pause” button to begin the program.
Temperature Function
Select this button to manually set the temperature of your
wash program. Refer to the Washing Program Table on
page 19 for the default temperature setting.
Spin Function
Select this button to manually set the spin speed of your
wash program. Refer to the Washing Program Table on
page 19 for the default spin speeds.
Pre Wash Function
The Pre Wash function adds an additional wash prior to
the main wash. Extra detergent should be placed in the
detergent compartment when selected.
Extra Rinse Function
The laundry will undergo an extra rinse cycle at the
completion of the program.
17
STEAM+
Select this function for steam-assisted washing.
The higher temperature makes it easier to break down
stains more effectively, getting rid of allergens and
bacteria whilst also reducing the need to iron wrinkles in
clothing. Available for the Cotton, Mix, Bed Linen
and Baby Care programs.
Auto Dose
When the machine is powered on, the screen will display
the detergent “ ” or softener “ ” icons.
• When the icon is flashing, it means the detergent or the
softener is empty and you are required to refill it.
• Open the detergent box cover add the detergent
or softener.
• Do not exceed the maximum line filling amount.
• Press the Auto Dose button to disable this function.
Silent Wash Function
To reduce noise, the machine will mute button sounds
and the rotation speed of the drum will limit to 800RPM,
extending the washing time. Ideal for washing at night.
Reload (Add a Garment) Function
This function can be executed during operation of a
washing program. When the drum of the machine is still in
motion and/or there is a large amount of water inside, the
machine will not allow the door to be opened.
To use the Reload function:
• Press and hold the Start/Pause button for 3 seconds.
• Once the drum stops rotating, the door will unlock and
allow you to open.
• Add your additional clothing items and close the door.
• Press the Start/Pause button once again to continue
the wash program.
Child Lock
To avoid the washing procedure being altered by children,
you can activate the child lock function. All buttons and
dials won’t alter the machines settings, however the
On/Off button will still function. When Child Lock is
activated, “CL” will display alternating with the remaining
wash time on the screen. At the completion of your cycle,
“CL” and “END” will alternate on the display for 10 seconds,
then the indicator will flash for 3 seconds.
Note:
If the machine is switched off when Child Lock is active, it
will remain in Child Lock mode when switched back on.
To activate or deactivate the Child Lock:
• Press and hold the “Spin” and “Function” buttons
together at the same time for 3 seconds, whilst the
machine is operating.
• The machine will make an audible tone to let you know
that the Child Lock is activated or deactivated.
Note:
At the completion of a wash program, the child lock will
become deactivated automatically.
Mute function
This function allows you to turn the audible tone on or off,
to indicate that your washing program is complete.
By default, the audible signal is set to On.
When the Mute function is on, your appliance will make an
audible tone when:
• The additional wash functions are pressed.
• If the washing machine is operating and the program
selector knob is turned, the appliance will make an
audible tone to alert the user that an invalid choice has
been made.
• At the completion of a washing program, an audible
tone will sound.
To activate or deactivate the Mute function:
• Press and hold the “Temp” buttons for 3 seconds.
18
This page
is intentionally
left blank
19
Washing Program Table
GGSFLW80ADW
Program
Load
(kg)
Default Temp
(° C)
Default Speed
(RPM)
Default Time Additional Functions
Cotton
8.0 40° C 800 3:39
Synthetic
4.0 40° C 800 3:18
Mix
8.0 40° C 800 1:20
Bed Linen
8.0 40° C 1000 1:48
Baby Care
8.0 60° C 1000 1:42
20° C
4.0 20° C 1000 1:01
Drum Clean
– 90° C – 1:18
Spin Only
8.0 – 1000 0:12
Rinse & Spin
8.0 – 1000 0:20
Wool
2.0 40° C 600 1:07
Cotton ECO
2.0 30° C 1000 0:59
Sterilisation
4.0 70° C 800 2:27
Quick 15’
2.0 Cold 800 0:15
• Energy test program: Cotton ECO, 60° C.
Speed: the highest speed; Other as the default.
• “Cotton ECO” is the standard washing programs to which the information in the label and the fiche
relates, and they are suitable to clean normally soiled cotton laundry and that they are the most efficient
programs in terms of combined energy and water consumptions for washing that type of cotton laundry,
that the actual water temperature may differ from the declared cycle temperature.
Note:
The parameters in this table are only for user’s reference.
The actual parameters maybe different with the parameters in above mentioned table.
Operating Instructions (Continued)
20
Cleaning & Maintenance
CLEANING PROCEDURES
WARNING: Before beginning any cleaning or
maintenance, always ensure the appliance is switched off,
the power plug is removed from the power outlet and the
water supply has been closed.
CLEANING THE WASHING MACHINE EXTERIOR
Proper maintenance of your washing machine will keep it
looking as new and extend its working life.
• The exterior surface can be cleaned with household
cleaners and a soft damp cleaning cloth.
• If there is any residual water at the completion of a
washing program, please use a cloth to wipe it off
immediately.
Note: Never use solvents or harsh cleaning chemicals on
your washing machine’s exterior.
CLEANING THE INTERNAL DRUM
Should any rust form on the inside drum (i.e. water was
left to sit for an extended period of time), please remove
immediately using a chlorine free detergent. Never use
steel wool or a harsh abrasive.
Note: Never place laundry in the washing machine when
performing the Drum Clean program.
CLEANING THE DOOR SEAL AND GLASS
Wipe the glass and seal after each wash to remove lint
and stains. If lint builds up it can cause leaks.
Remove any coins, buttons and other foreign objects
from the seal after each wash.
FROZEN WASHING MACHINE
Should the temperature drop below zero and your washing
machine becomes frozen, you should:
• Disconnect the power supply for the washing machine.
• Wash the tap connection with warm water, to help you
to disconnect the inlet pipe.
• Remove the inlet pipe and immerse in warm water
(i.e. within a bathtub).
• Pour some warm water into the washing machine
drum and wait for approximately 10 minutes.
• Reconnect the inlet pipe to the tap and washing
machine and open the water supply.
• Wait until the room’s ambient temperature returns
to above 0°C before trying to operate the washing
machine.
CLEANING THE DETERGENT DRAWER
You should periodically follow these steps to ensure
the detergent drawer remains clean.
• Press down on the release
, located on the cover
for the fabric softener compartment of the detergent
drawer and remove the drawer out of the recess.
• Clean the inside of the recess with a brush.
• Lift the softener cover off the dispenser drawer and
wash both items with water.
• Re-install the fabric softener compartment cover
into the detergent drawer, and push the drawer back
into position.
Note:
• Do not use abrasive or caustic agents to clean the
plastic parts.
• Clean the detergent dispenser every 3 months to
ensure the normal operation of the appliance.
• Before your maintenance starts, please unplug the machine and close the tap.
Cleaning The Cabinet
Cleaning The Drum
Formic acid and its diluted solvents or equivalent are forbidden, such as
solvents or chemical products,etc.
•
alcohol,
• Don’t put laundry in the washing machine during the drum cleaning.
Cleaning The Door Seal And Glass
Warning!
Note!
Note!
Cleaning And Care
The rusts left inside the drum by the metal articles shall be removed immediately
with chlorine-free detergents.
Never use steel wool.
Proper maintenance on the washing machine can extend its
working life. The surface can be cleaned with diluted
non-abrasive neutral detergents when necessary. If there is
any water overflow, use the wet cloth to wipe it off immediately.
No sharp items are allowed.
Wipe the glass and seal after each wash
to remove lint and stains. If lint builds up it
can cause leaks.
Remove any coins, buttons an
d other objects
from the seal after each wash.
MAINTENANCES
22
MAINTENANCES
1. Close the tap and remove the water supply
hose from it.
2. Clean the filter with a brush.
3. Unscrew the water supply hose from the
backside of the machine. Pull out the filter
with long nose pliers.
4. Use a brush to clean the filter.
5. Reinstall the filter to the water inlet and
reconnect the water supply hose.
6. Clean the Inlet filter every 3 months
to ensure the normal operation of the
appliance.
Cleaning the Inlet Filter
• Diminishing water flow is a sign that the filter need to be cleaned.
Note!
Clean The Detergent Dispenser
• Do not use abrasive or caustic agents to clean plastic parts.
• Clean the detergent dispenser every 3 months to ensure the normal operation of the
appliance.
Press the “A” and
remove the dispenser
drawer
Clean the dispenser
drawer and the softener
cover under water
Clean the recess with
an soft brush
Insert the dispenser
drawer
Note!
1. Press down the release [ ] on the softener cover and pull the dispenser
drawer out of the recess. Clean the inside of the recess with a brush.
2. Lift the softener cover off the dispenser drawer and wash both items with water.
3. Restore the softener cover and push the drawer back into the recess.
1 2
3 4
1
3
4
2
A
23
MAINTENANCES
1. Close the tap and remove the water supply
hose from it.
2. Clean the filter with a brush.
3. Unscrew the water supply hose from the
backside of the machine. Pull out the filter
with long nose pliers.
4. Use a brush to clean the filter.
5. Reinstall the filter to the water inlet and
reconnect the water supply hose.
6. Clean the Inlet filter every 3 months
to ensure the normal operation of the
appliance.
Cleaning the Inlet Filter
• Diminishing water flow is a sign that the filter need to be cleaned.
Note!
Clean The Detergent Dispenser
• Do not use abrasive or caustic agents to clean plastic parts.
• Clean the detergent dispenser every 3 months to ensure the normal operation of the
appliance.
Press the “A” and
remove the dispenser
drawer
Clean the dispenser
drawer and the softener
cover under water
Clean the recess with
an soft brush
Insert the dispenser
drawer
Note!
1. Press down the release [ ] on the softener cover and pull the dispenser
drawer out of the recess. Clean the inside of the recess with a brush.
2. Lift the softener cover off the dispenser drawer and wash both items with water.
3. Restore the softener cover and push the drawer back into the recess.
1 2
3 4
1
3
4
2
A
23
MAINTENANCES
1. Close the tap and remove the water supply
hose from it.
2. Clean the filter with a brush.
3. Unscrew the water supply hose from the
backside of the machine. Pull out the filter
with long nose pliers.
4. Use a brush to clean the filter.
5. Reinstall the filter to the water inlet and
reconnect the water supply hose.
6. Clean the Inlet filter every 3 months
to ensure the normal operation of the
appliance.
Cleaning the Inlet Filter
• Diminishing water flow is a sign that the filter need to be cleaned.
Note!
Clean The Detergent Dispenser
• Do not use abrasive or caustic agents to clean plastic parts.
• Clean the detergent dispenser every 3 months to ensure the normal operation of the
appliance.
Press the “A” and
remove the dispenser
drawer
Clean the dispenser
drawer and the softener
cover under water
Clean the recess with
an soft brush
Insert the dispenser
drawer
Note!
1. Press down the release [ ] on the softener cover and pull the dispenser
drawer out of the recess. Clean the inside of the recess with a brush.
2. Lift the softener cover off the dispenser drawer and wash both items with water.
3. Restore the softener cover and push the drawer back into the recess.
1 2
3 4
1
3
4
2
A
23
MAINTENANCES
1. Close the tap and remove the water supply
hose from it.
2. Clean the filter with a brush.
3. Unscrew the water supply hose from the
backside of the machine. Pull out the filter
with long nose pliers.
4. Use a brush to clean the filter.
5. Reinstall the filter to the water inlet and
reconnect the water supply hose.
6. Clean the Inlet filter every 3 months
to ensure the normal operation of the
appliance.
Cleaning the Inlet Filter
• Diminishing water flow is a sign that the filter need to be cleaned.
Note!
Clean The Detergent Dispenser
• Do not use abrasive or caustic agents to clean plastic parts.
• Clean the detergent dispenser every 3 months to ensure the normal operation of the
appliance.
Press the “A” and
remove the dispenser
drawer
Clean the dispenser
drawer and the softener
cover under water
Clean the recess with
an soft brush
Insert the dispenser
drawer
Note!
1. Press down the release [ ] on the softener cover and pull the dispenser
drawer out of the recess. Clean the inside of the recess with a brush.
2. Lift the softener cover off the dispenser drawer and wash both items with water.
3. Restore the softener cover and push the drawer back into the recess.
1 2
3 4
1
3
4
2
A
23
21
CLEANING THE INLET FILTER
You should clean the inlet filter every 3 months, or if
you find that insufficient water is being supplied to your
washing machine when the supply tap is open.
To clean the inlet filter:
• Close the water supply tap and remove the water
supply hose from it.
• Clean the filter a brush.
• Unscrew the water supply hose from the rear of the
machine. Pull out the filter with long pliers.
• Use a brush to clean the filter.
• Reinstall the filter to the water inlet and reconnect
the water supply hose.
CLEANING THE DRUM PUMP FILTER
(REMOVING FOREIGN OBJECTS)
WARNING: To avoid the risk of an electric shock,
always remove the power plug from the power
outlet before cleaning the Drain Pump filter.
Periodically you should clean the drain pump filter to
ensure normal operation of your washing machine. The
type of washing, frequency and soil level of your washing
cycles will alter how often this procedure needs to be
undertaken, however you should inspect the filter regularly.
Should your washing machine not empty and/or spin, or
your machine makes unusual noises during
operation, your Drain Pump filter could be blocked. Follow
this procedure to check or remove any
foreign objects.
• After disconnecting the power, open the filter cover at
the front base of your washing machine.
• Unscrew the filter in an anti-clockwise direction and
remove any foreign objects.
• Re-install the filter and close the service panel.
Leaking my occur if it is not re-installed correctly.
WARNING: Never remove the pump cover when the
washing machine is in operation, always wait until the
appliance has finished and the is empty. There can be
hot water within the pump, so be careful to avoid burns,
should it have operated recently. When replacing the
cover, be careful to ensure it is closed securely.
MAINTENANCES
1. Close the tap and remove the water supply
hose from it.
2. Clean the filter with a brush.
3. Unscrew the water supply hose from the
backside of the machine. Pull out the filter
with long nose pliers.
4. Use a brush to clean the filter.
5. Reinstall the filter to the water inlet and
reconnect the water supply hose.
6. Clean the Inlet filter every 3 months
to ensure the normal operation of the
appliance.
Cleaning the Inlet Filter
• Diminishing water flow is a sign that the filter need to be cleaned.
Note!
Clean The Detergent Dispenser
• Do not use abrasive or caustic agents to clean plastic parts.
• Clean the detergent dispenser every 3 months to ensure the normal operation of the
appliance.
Press the “A” and
remove the dispenser
drawer
Clean the dispenser
drawer and the softener
cover under water
Clean the recess with
an soft brush
Insert the dispenser
drawer
Note!
1. Press down the release [ ] on the softener cover and pull the dispenser
drawer out of the recess. Clean the inside of the recess with a brush.
2. Lift the softener cover off the dispenser drawer and wash both items with water.
3. Restore the softener cover and push the drawer back into the recess.
1 2
3 4
1
3
4
2
A
23
MAINTENANCES
1. Close the tap and remove the water supply
hose from it.
2. Clean the filter with a brush.
3. Unscrew the water supply hose from the
backside of the machine. Pull out the filter
with long nose pliers.
4. Use a brush to clean the filter.
5. Reinstall the filter to the water inlet and
reconnect the water supply hose.
6. Clean the Inlet filter every 3 months
to ensure the normal operation of the
appliance.
Cleaning the Inlet Filter
• Diminishing water flow is a sign that the filter need to be cleaned.
Note!
Clean The Detergent Dispenser
• Do not use abrasive or caustic agents to clean plastic parts.
• Clean the detergent dispenser every 3 months to ensure the normal operation of the
appliance.
Press the “A” and
remove the dispenser
drawer
Clean the dispenser
drawer and the softener
cover under water
Clean the recess with
an soft brush
Insert the dispenser
drawer
Note!
1. Press down the release [ ] on the softener cover and pull the dispenser
drawer out of the recess. Clean the inside of the recess with a brush.
2. Lift the softener cover off the dispenser drawer and wash both items with water.
3. Restore the softener cover and push the drawer back into the recess.
1 2
3 4
1
3
4
2
A
23
22
Troubleshooting
WARNING
Only authorised technicians can carry out repairs.
Before contacting our customer service team, please refer to the table below to see if your fault can be fixed by
yourself. Should a service technician visit be arranged and its found there are no faults with the appliance, a call out
charge will apply.
PROBLEM SOLUTION
Washing Machine
won’t start-up
• Check that the mains plug is inserted and switched on at the power point.
• Check that the door is closed securely or if there are clothes preventing it from closing.
• Check that the relevant fuse hasn’t blown.
• Check that the On/Off button has been pressed.
• Check that the water supply tap has been opened.
Door won’t open • The machine’s safety protection is in operation. Disconnect the power and reconnect the power.
Water is leaking
• The inlet pipe or outlet hose may not be tightened or blocked.
• Check and fasten all water connection pipes.
• Inlet or Outlet hoses may be damaged. Please check.
Detergent residues remain in the
detergent drawer
• Ensure you are using a correct amount of detergent.
• Follow the cleaning steps to remove any damp residual detergent from the drawer.
Display isn’t lighting up
• Check that the power isn’t disconnected.
• PC board may have issues. Please contact our customer service team.
Washing results aren’t
to expectations
• Ensure you are using a sufficient amount of detergent.
• Ensure the correct quantity of clothes are being used depending on the wash program selected.
• Ensure you are using the correct wash program to suit the clothing and level of dirtiness.
• Try using an alternative detergent.
Washing machine is making an
abnormal noise or vibrating
• Ensure the washing machine is level.
• Ensure that all transportation bolts have been removed.
• Ensure the appliance has been installed on a solid and level floor.
• Ensure that all legs are making contact with the floor and adjust as required.
• Follow the Drain Pump cleaning procedure and ensure there are no foreign objects.
Note: If the above steps don’t resolve your issue or you cannot resolve the fault by yourself:
• Press the “On/Off” button.
• Switch off the appliance at the power outlet and remove the plug.
• Call our customer service team.
23
INDICATION PROBLEM SOLUTION
E30 Door is not closed properly
• Restart after the door is closed
• Check if there are clothes or washing articles stuck
E10
Water injecting problem
while washing
• Check if the water pressure is too low
• Straighten the water pipe
• Check if the inlet valve filter is blocked
E21 Overtime water draining • Check if the drain hose is blocked
E12 Water overflow • Restart the washer
Note: If the above steps don’t resolve your issue or you cannot resolve the fault by yourself:
• Press the “On/Off” button.
• Switch off the appliance at the power outlet and remove the plug.
• Call our customer service team.
24
Technical Specifications
Below outlines the technical specifications for your Washing Machine.
Model GGSFLW80ADW
Washing Capacity 8.0kg
Dimensions (W × D × H mm) 595 × 565 × 850 mm
Net Weight 71kg
Rated Power 1900W
Power Supply 220-240V, ~50Hz, 10Amp
Standard Water Pressure 0.05MPa~1.0MPa
TESTING METHODS:
ADDITIONAL INFORMATION FOR STANDARD PERFORMANCE TESTING:
(AS/NZS 2040.1:2005+Amdt1-2007+Amdt2-2009)
1. Water connections: Cold & hot water connection
2. Water supply pressure: 320 kPa
3. Warm wash Program: Cotton ECO, 60°C, Spin 1400, Display: 6:46
Cold wash program: Cotton Cold (no temperature display is cold wash)
4. Detergent type: Drum detergent
5. Detergent quantity: Default
6. Adding detergent:
The detergent is dissolved and added as Paragraph B7.3 of AS/NZS 2040.1
The detergent shall be dissolved in 1 L of water
7. Anti-sudsing agent: Max
8. Test load mass: 8.0kg
9. Water consumption: 81L
10. Test Voltage: 220-240V~,50Hz
25
Attach your receipt
to this page
26
Warranty Information
WARRANTY TERMS & CONDITIONS
LAUNDRY
This document sets out the terms and conditions of the
product warranties for Residentia Group Appliances. It is
an important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Appliance.
1. IN THIS WARRANTY
(a) ‘acceptable quality’ as referred to in clause 10 of this
warranty has the same meaning referred to in the
ACL;
(b) ‘ACL’ means Trade Practices Amendment (Australian
Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
of 165 Barkly Ave, Burnley VIC 3121, ACN 600 546 656
in respect of Appliances purchased in Australia;
(f ) ‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to in the ACL
and includes a situation when an Appliance cannot
be repaired or it is uneconomic for Residentia Group,
at its discretion, to repair an Appliance during the
Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal
single family use) as set out in the instruction
manual, the Appliance is warranted against
manufacturing defects for 24 months, following
the date of original purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and
‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased
and used in Australia and is in addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or its
ASR will, at no extra charge if your Appliance is readily
accessible for service, without special equipment
and subject to these terms and conditions, repair or
replace any parts which it considers to be defective.
Residentia Group or its ASR may use remanufactured
parts to repair your Appliance. You agree that any
replaced Appliances or parts become the property
of Residentia Group. This warranty does not apply
to light globes, batteries, filters or similar perishable
parts.
4. Parts and Appliances not supplied by Residentia
Group are not covered by this warranty.
27
5. You will bear the cost of transportation, travel and
delivery of the Appliance to and from Residentia
Group or its ASR. If you reside outside of the service
area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and
from Residentia Group or its ASR, in all instances,
unless the Appliance is transported by Residentia
Group or its ASR, the Appliance is transported at
the owner’s cost and risk while in transit to and from
Residentia Group or its ASR.
6. Proof of purchase is required before you can make a
claim under this warranty.
7. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts
or workmanship. Residentia Group is not liable in the
following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional
instructions supplied with the Appliance;
(b) the Appliance is modified without authority from
Residentia Group in writing;
(c) the Appliance’s serial number or warranty seal has
been removed or defaced;
(d) the Appliance was serviced or repaired by anyone
other than Residentia Group, an authorised repairer
or ASR.
8. This warranty, the contract to which it relates and the
relationship between you and Residentia Group are
governed by the law applicable where the Appliance
was purchased.
9. To the extent permitted by law, Residentia Group
excludes all warranties and liabilities (other than as
contained in this document) including liability for any
loss or damage whether direct or indirect arising from
your purchase, use or non use of the Appliance.
10. For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a
guarantee by Residentia Group that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also
entitled to have the Appliance repaired or replaced
if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure. The
benefits to you given by this warranty are in addition
to your other rights and remedies under a law in
relation to the Appliances or services to which the
warranty relates.
11. At all times during the Warranty Period, Residentia
Group shall, at its discretion, determine whether
repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12. Missing parts are not covered by warranty.
Residentia Group reserves the right to assess each
request for missing parts in a case by case basis. Any
parts that are not reported missing in the first week
after purchase will not provide free of charge.
13. To enquire about claiming under this warranty, please
follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the Appliance
available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable Residentia
Group to meet its obligations under this warranty.
IMPORTANT
Before calling for service, please ensure that the steps in
point 13 have been followed.
Telephone contacts
► Service: Please call 1300 11 HELP (4357)
► Spare Parts: Please call 1300 11 SPARE (7727)
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
The Australian Consumer Law requires
the inclusion of the following statement
with this warranty:
T. 1300 11 4357
E. support@residentiagroup.com.au
E S S E N T I A L S FOR LIFE
An initiative by
Residentia Group
www.solt.house
