34M2C3500L
Register your product and get support at www.philips.com/welcome
EN
User manual
Table of Contents
1. Important ����������������������������������������1
1.1 Safety precautions and
maintenance ...................................1
1.2 Notational Descriptions ................3
1.3 Disposal of product and packing
material .............................................4
2� Setting up the monitor ��������������� 5
2.1 Installation .......................................5
2.2 Operating the monitor .................6
2.3 Remove the Base Assembly for
VESA Mounting ........................... 10
2.4 MultiView ...................................... 11
3� Image Optimization ������������������14
3.1 SmartImage .................................. 14
3.2 SmartContrast .............................. 16
4� Adaptive Sync ������������������������������17
5� HDR �������������������������������������������������18
6� Designs to prevent computer
vision syndrome (CVS) ���������������19
7. TechnicalSpecications ������������20
7.1 Resolution & Preset Modes ...... 23
8� Power Management ������������������25
9� Customer care and warranty ���26
9.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ................................. 26
9.2 Customer Care & Warranty ...... 29
10� Troubleshooting & FAQs ����������30
10.1 ...............................................................
Troubleshooting .......................... 30
10.2 ................................................ General
FAQs ................................................ 32
10.3 ............................................ Multiview
FAQs ................................................ 34
1
1. Important
This electronic user’s guide is intended for
anyone who uses the Philips monitor. Take
time to read this user manual before you
use your monitor. It contains important
information and notes regarding the
operation of your monitor.
The Philips guarantee applies provided
that the product is handled for its
intended use, by its operating instructions,
and accompanied by the presentation of
the original invoice or cash receipt that
indicates the date of purchase, dealer’s
name and model, and production number
of the product.
1.1 Safety precautions and
maintenance
Warnings
The use of controls, adjustments, or
proceduresotherthanthosespecied
in this document may result in exposure
to shock, electrical hazards, and/or
mechanical hazards�
Read and follow these instructions when
connecting and using your monitor�
Excessive sound pressure from
earphones and headphones can
cause hearing loss� Adjustment of the
equalizer to maximum capacity increases
the earphones and headphones output
voltage; thereby increasing the sound
pressure level�
Operation
• Please keep the monitor out of
direct sunlight� Lengthy exposure to
this type of environment may result
in discoloration and damage to the
monitor�
• Keep the display away from oil� Oil
may damage the plastic cover of the
display and void the warranty�
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics�
• Do not block the ventilation holes in
the cabinet�
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible�
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable or
DC power cord before returning to
normal operation�
• Please use the approved power
cord provided by Philips all the
times� If your power cord is missing,
please contact your local service
center� (Please refer to the Service
contact information located in the
Important information manual�)
• Operate under the specified power
supply� Use of incorrect voltage will
cause malfunction and may cause
fire or electric shock�
• Protect the cable� Do not pull or
bend the power cable and signal
cable� Do not place the monitor
or any other heavy objects on the
cables� If damaged, the cables may
cause fire or electric shock�
• Do not subject the monitor to severe
vibration or high-impact conditions
during operation�
• To avoid potential damage, like
the panel peeling from the bezel,
ensure that the monitor does not tilt
downward by more than -5 degrees�
If the -5 degree downward tilt angle
maximum is exceeded, the monitor
2
damage will not be covered under
warranty�
• Do not knock or drop the
monitor during operation and/or
transportation�
• Excessive usage of the monitor
can cause eye discomfort� It’s
recommended to take shorter breaks
more often at your workstation
than longer breaks and less often�
For example, a 5-10 minute break
after 50-60-minute continuous
screen use is likely to be better than
a 15-minute break every two hours�
Prevent eye strain while using the
screen for a constant period by :
• Looking at something varying
distances after a long period of
focusing on the screen�
• Conscious Blinking while you
work�
• Gently closing and rolling your
eyes to relax�
• Reposition your screen to the ap-
propriate height and angle�
• Adjust the brightness and con-
trast to an appropriate level�
• Adjust the environment light-
ing similar to that of your screen
brightness.Avoiduorescent
lighting and surfaces that don’t
reecttoomuchlight.
• Seeing a doctor if your symptoms
worsen�
Maintenance
• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD panel�
When moving your monitor, grasp
the frame to lift; do not lift the
monitor by placing your hand or
fingers on the LCD panel�
• Oil-based cleaning solutions may
damage the plastic parts and void
the warranty�
• Unplug the monitor if you are not
going to use it for an extensive
period�
• Unplug the monitor if you need to
clean it with a slightly damp cloth�
The screen may be wiped with a
dry cloth when the power is off�
However, never use organic solvents,
such as alcohol or ammonia-based
liquids�
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust, rain,
water, or excessive moisture�
• If your monitor gets wet, wipe it
with a dry cloth as soon as possible�
• If a foreign substance or water
gets in your monitor, please
turn the power off immediately
and disconnect the power cord�
Then, if damaged, send it to the
maintenance center�
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight, or extreme cold�
• To maintain the best performance of
your monitor and use it for a longer
lifetime, please use the monitor
in a location that falls within the
following temperature and humidity
ranges:
• Temperature: 0°C-40°C 32°F-104°F
• Humidity: 20%-80% RH
Important information for Burn-in/
Ghost image
• Please always turn on Pixel Orbiting
functions from the On Screen Display
(OSD) menu�
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
3
technology� In most cases, the
“burn-in”, “after-imaging” or “ghost
imaging” will disappear gradually
over some time after the power has
been switched off�
Warning
It is highly recommended that you
always turn on Pixel Orbiting function
from On Screen Display (OSD) menu in
order to best protect the screen�
Service
• The casing cover should be opened
only by qualified service personnel�
• If there is any need for any
document for repair or integration,
please contact your local service
center� (You can refer to the service
contact information listed in the
important information manual�)
• For transportation information,
please refer to “Technical
Specifications”�
• Do not leave your monitor in a car
under direct sunlight�
Note
Consult a service technician if the
monitor does not operate normally or
you are not sure what procedure to take
when the operating instructions given in
this manual�
1�2 Notational Descriptions
The following subsections describe the
notational conventions used in this
document�
Notes, Cautions, and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type� These
blocks contain notes, cautions, and/or
warnings�
They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system�
Caution
This icon indicates information that
tells you how to avoid either potential
damage to the hardware or loss of data�
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem�
Some warnings may appear in alternate
formats and may not be accompanied
byanicon.Insuchcases,thespecic
presentation of the warning is
mandated by the relevant regulatory
mechanism�
4
1�3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste� You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection� To determine the
locationsfordroppingosuchwaste
electrical and electronic, contact your
localgovernmentoce,thewaste
disposal organization that serves your
household or the store at which you
purchased the product�
Your new monitor contains materials
that can be recycled and reused�
Specialized companies can recycle your
product to increase the amount of
reusable materials and to minimize the
amount to be disposed of�
All redundant packing material has
been omitted� We have done our utmost
to make the packaging easily separable
into mono materials�
Pleasendoutaboutthelocal
regulations on how to dispose of your
old monitor and packing from your sales
representative�
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities�
From the planning, design and
production stages, Philips emphasizes
the important of making products
that can easily be recycled� At Philips,
end-of-life management primarily
entails participation in national take-
back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company�
Your display is manufactured with high
quality materials and components which
can be recycled and reused�
To learn more about our recycling
program please visit
http://www�philips�com/a-w/about/
sustainability�html
5
2. Setting up the
monitor
2�1 Installation
1
Package contents
*DP *HDMI Power
Screw
Quick Start
34M2C3500L
Register your product and get support at www.philips.com/welcome
*Dierentaccordingtoregion
2
Install the base
1� To well protect this monitor and
avoid scratching or damaging of
the monitor, keep the monitor face
down in the cushion for the base
installation�
2� Hold the stand with both hands�
(1) Use a screwdriver to tighten the
assembly screws, and secure the
stand to the monitor tightly�
(2) Gently attach the base to the
stand�
(3) Use a screwdriver to tighten the
screws located at the bottom of
the base, and secure the base to
the stand tightly�
(4) Turn the TOP arrow up and 180
degrees left and right�
(5) Insert VESA Cover diagonally into
rear cover�
(6) Press the VESA Cover to snap back
the rear cover�
3
1
2
4
180°
6
5
3� After attaching the base, erect
the monitor with both hands
holding the monitor together with
styrofoamrmly.Nowyoucanpull
out the styrofoam� When you pull
out the styrofoam, do not squeeze
the panel�
1
2
Warning:
This product is a curve design� When
attaching/detaching the base, place the
protective material under the monitor
and do not press down on the monitor�
6
3
Connecting to your PC
1
2
4 5
6
3
HDMI 1 HDMI 2
or
1
AC power input
2
DisplayPort input
3
HDMI 1 input
4
HDMI 2 input
5
Audio Out
6
Kensington anti-theft lock
Connect to PC
1� Connect the power cord to the back
ofthemonitorrmly.
2� Turnoyourcomputerandunplug
its power cable�
3� Connect the monitor signal cable to
the video connector on the back of
your computer�
4� Plug the power cord of your
computer and your monitor into a
nearby outlet�
5� Turn on your computer and monitor�
If the monitor displays an image,
installation is complete�
2�2 Operating the monitor
1
Description of the control buttons
Press to switch power on�
Press more than 3 seconds to
switchpowero.
Access the OSD menu
�
ConrmtheOSDadjustment.
Adjust the Game Mode�
Adjust the OSD menu�
Change the signal input
source�
Adjust the OSD menu�
SmartImage Game menu�
There are multiple selections:
Standard, FPS, Racing, RTS,
Movie, LowBlue Mode,
EasyRead, Economy,
SmartUniformity, Game 1
and Game 2
When the monitor receives
HDR signal, SmartImage will
show the HDR menu� There
are multiple selections in
this menu:HDR Game, HDR
Movie, HDR Vivid, Personal,
andO.
Return to previous OSD level�
7
2
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to
adjust screen performance or select functions of the monitors directly through an on-screen
instruction window. A user-friendly OSD interface is shown below:
Resolution
3440x1440 60Hz HDMI 1 On Standard
Refresh Rate Input Source Adaptive Sync SmartImage
Standard
FPS
Racing
RTS
Movie
LowBlue Mode
EasyRead
Brightness
Contrast
SmartContrast
Gamma
Sharpness
sRGB
Color Temperature
30
50
Off
2.2
50
Off
6500K
Select
OK
Close
SmartImage Game Mode Input Audio System Setup CloseLanguage
Basic and simple instructions on the control keys
To access the OSD menu on this Philips display, simply use the single toggle button located
on the rear side of the display. The single button operates like a joystick. To move the cursor,
simply toggle the button in four directions. Press the button to select the desired option.
The OSD Menu
Below is an overall view of the structure of the On-Screen Display. You can use this as a
reference when you want to work your way around the dierent adjustments later on.
8
Main menu Sub menu
Input
Input
Language Language
Audio
Game Mode
SmartImage(HDR)
(HDR source)
SmartImage
Close
0~100
Volume
Mute
Audio Source
Mute(On, O)
HDMI1, HDMI2, DisplayPort
HDMI 1
HDMI 2
DisplayPort
Auto
On, O
SmartFrame
Crosshair
SmartResponse SmartResponse O, Fast , Faster, Fastest
O, On, Smart Crosshair On
Stark Shadow Boost O, Level 1, Level 2, Level 3
Low Input Lag
Adaptive Sync
Adaptive Sync On, Adaptive Sync O
Smart MBR
MBR Level
O
HDR Game, HDR Movie, HDR Vivid,
Personal
SmartFrame O
Size
Brightness
SmartFrame On
Contrast
H. Position
V. Position
Standard, FPS, Racing, RTS, Movie,
LowBlue Mode, EasyRead, Economy,
SmartUniformity, Game1, Game2
Brightness
Contrast
SmartContrast
Gamma
Sharpness
sRGB
Color Temperature
R.G.B. Settings
1, 2, 3, 4, 5, 6, 7
0~100
0~100
0~Max
0~Max
0~100
OSD Setting
Horizontal
Vertical
Transparency
OSD Time Out
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
System
PIP/ PBP
PIP/PBP Mode
PIP/PBP Input
Swap
O, PIP, PBP
HDMI1, HDMI 2, DP
PIP Size Small, Middle, Large
PIP Position Top-R, Top-L, Bottom-R, Bottom-L
0~4
Smart Size
Screen Size
1:1
4:3
34"W, 27''W, 24''W, 23''W, 22''W, 21.5''W,
20''W, 19.5''W, 19''W, 19'', 18.5''W
Pixel Orbiting
Pixel Orbiting On, Pixel OrbitingO
Over Scan
Over Scan On, Over Scan O
English, Deutsch, Español, Ελληνική, Français, Italiano, Magyar，Nederlands, Português, Português do Brasil
，
Polski，Русский , Svenska，Suomi，Türkçe，Čeština，Українська, 简体中文, 繁體中文，日本語，한국어
Setup
Power LED
Power LED
Resolution Notice On, Resolution Notice O
Resolution Notice
Model
SN
Information
Yes, No
Reset
0~100
0~100
On, O
On, O
1.8, 2.0, 2.2, 2.4, 2.6
0~100
Brightness
Contrast
Light Enhancement
Color Enhancement
Reset
0~100
0~100
0~3
0~3
Yes, No
Low Input Lag On, Low Input Lag O
0~20
Native, Preset, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
On, O
Red
Green
Blue
Reset
0~100
0~100
0~100
Yes, No
9
Note
Game mode: This model is equipped
with new features in OSD which gives
you high-quality visual experience�
• Stark Shadow Boost
This feature enhances dark scenes
without overexposing lightened
areas� The Stark Shadow Boost
feature has three selectable levels
that offer texturized images
with better color saturation with
higher contrast so you can see
better in both light and dark
environments� In addition, this
feature helps you fine-tune your
sight so that enemies get exposed
more quickly when gaming�
• Smart Crosshair
Color of Crosshair is set by
default� When Smart Crosshair
is on, the color will change as
complementary color to the
background color� Smart Crosshair
enhances the accuracy of aiming
so you can spot the enemies more
easily�
• Smart MBR
In an effort to reduce motion
blur, this monitor's LED backlight
will work simultaneously with the
refresh rate to control brightness
levels for the best picture clarity�
Please note that Smart MBR is
a type of gaming mode and it
is recommended to turn the
function off when not gaming as
it may cause screen-flickering�
3
Resolutionnotication
This monitor is designed for optimal
performance at its native resolution:3440
x 1440.
When the monitor is powered on at a
dierent resolution, an alert is displayed
on the screen as follows: Use 3440 x 1440
for best results.
Display of the native resolution alert can
be switched o from Setup in the OSD (On
Screen Display) menu.
4
Physical Function
Tilt
20°
-5°
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees�
• Do not press the screen while
adjusting the angle of the monitor�
Grasp only the bezel�
10
2�3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury�
1� Place the monitor face down on a
smooth surface� Pay attention not to
scratch or damage the screen�
2� Loosen the assembly screws, then
detach the neck from the monitor�
3� Press both corners of the VESA Cover
and the other side of the cover will
pop out�
4� Remove the VESA Cover
Note
• This monitor accepts a 100mm x
100mm VESA-Compliant mounting
interface� VESA Mounting Screw M4�
Always contact manufacturer for
wall-mount installation�
• The size of the wall-mounted
threaded post of this monitor is 9�4
millimeters, and the depth of the
wall-mounting hole, including the
back cover, is 11�2 millimeters
Warning:
This product is a curve design, when
attaching/detaching the base, place the
protective material under the monitor
and, to avoid damage, do not press
down on the monitor�
100mm
100mm
-5°
0° 90°
11
*Displaydesignmaydierfromthose
illustrated in this manual�
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees�
• Do not press the screen while
adjusting the angle of the monitor�
Grasp only the bezel�
2�4 MultiView
What is it?
Multiview enables active variety to
connect and view so that you can
work with multiple devices like PC and
Notebook side-by-side simultaneously,
thereby making complex multitasking
work a breeze�
Why do I need it?
With the ultra-high-resolution Philips
MultiView display, you can comfortably
experience a world of connectivity in the
oceorathome.Withthisdisplay,you
can conveniently enjoy multiple content
sources on one screen� For example, You
may want to keep an eye on the live
news video feed with audio in the small
window, while working on your latest
blog��� or you may want to edit an Excel
lefromyourUltrabook,whilelogged
into a secured company intranet to
accesslesfromadesktop.
How to enable MultiView by OSD
menu?
Resolution
3440x1440 60Hz HDMI 1 On Standard
Refresh Rate Input Source Adaptive Sync SmartImage
OSD Setting
PIP/ PBP
Smart Size
Pixel Orbiting
Over Scan
PIP/PBP Mode
PIP/PBP Input
PIP Size
PIP Position
Swap
Off
HDMI 2
Small
Top-R
Select
OK
Back
Off
PIP
PBP
SmartImage Game Mode Input Audio System Setup CloseLanguage
12
1� Toggle to the right to enter OSD
Menu Screen�
2� Toggle to the left or right to select
main menu [System], then toggle to
thedowntoconrm.
3� Toggle to the up or down to select
[PIP / PBP], then toggle to the right
toconrm.
4� Toggle to the up or down to select
[PIP / PBP Mode], then toggle to the
right�
5� Toggle to the up or down to select
[PIP], [PBP], then toggle to the right
toconrmyourselection�
6� Now you can move backward to set
the [PIP / PBP Input], [PIP Size], [PIP
Position] or [Swap]�
7� Toggletotherighttoconrmyour
selection�
MultiView in OSD menu
• PIP / PBP Mode: There are two
modes for MultiView: [PIP] and
[PBP]�
[PIP]: Picture in Picture
Open up a sub-window
of another signal source�
B
A (main)
When the sub source is
not detected:
B
A (main)
[PBP]: Picture by Picture
Open up a sub-window
side-by-side of other
signal sources�
BA (main)
When the sub source is
not detected�
A (main)
Note
The black strip located on the top
and the bottom of the screen is for
measuring the correct aspect ratio when
in the PBP mode� If you expect to see full-
screen, adjust your device's resolutions
to pop-up attention resolution and you
will able to see 2 devices' source screen
project to this display without black
strips� It is important to note that the
analog signal is not supported on full
screen in PBP mode�
• PIP / PBP Input: There are different
video inputs to choose from as the
sub-display source: [HDMI 1], [HDMI
2], [DP]�
Please refer to the table below for
compatibility of the main/sub-input
source�
SUB SOURCE POSSIBILITY (xl)
Inputs HDMI 1 HDMI 2 DisplayPort
MAIN
SOURCE
(xl)
HDMI 1
● ● ●
HDMI 2
● ● ●
DisplayPort
● ● ●
PIP Size: When PIP is activated, there are
three sub-window sizes to choose from
[Small], [Middle], and [Large]�
B
A (main)
Small
Middle
Large
• PIP Position: When PIP is activated,
there are four sub-window positions
to choose from�
13
Top-Left Top-Right
B
A (main)
B
A (main)
Bottom-Left Bottom-Right
B
A
(main)
A (main)
B
• Swap: The main picture source and
the sub-picture source are
swapped on the display�
Swap A and B source in [PIP] mode:
B
A (main)
↔
B (main)
A
Swap A and B source in [PBP] mode:
A (main) B
↔
B (main) A
• Off: Stop MultiView function�
A (main)
Note
When you activate the SWAP function,
the video and its audio source will swap
at the same time�
14
3. Image Optimization
3�1 SmartImage
1
What is it?
SmartImage provides presets that optimize
display for dierent types of content,
dynamically adjusting brightness, contrast,
color, and sharpness in real-time. Whether
you're working with text applications,
displaying images, or watching a video,
Philips SmartImage delivers great monitor
performance.
2
Why do I need it?
It is ideal to have a monitor that delivers
an optimized display of all your favorite
types of content. Our SmartImage
software dynamically adjusts brightness,
contrast, color, and sharpness in real-
time to enhance your monitor viewing
experience.
3
How does it work?
SmartImage is an exclusive, leading-
edge Philips technology that analyzes the
content displayed on your screen. Based
on the scenario you select, SmartImage
dynamically enhances the contrast, color
saturation, and sharpness of images to
enhance the contents being displayed - all
in real time by the press of a single button.
4
How to enable SmartImage?
1� Toggle to the left to launch the
SmartImage on-screen display�
2� Toggle the up or down to select
between the SmartImage modes�
3� The SmartImage on-screen display
will remain on screen for 5 seconds,
or you can also toggle to the left to
makeconrmation.
There are multiple selections: Standard,
FPS, Racing, RTS, Movie, LowBlue Mode,
EasyRead, Economy, SmartUniformity,
Game 1 and Game 2
SmartImage
GAME
OK
Standard
FPS
Racing
RTS
Movie
LowBlue Mode
EasyRead
Economy
SmartUniformity
Game1
Game2
• Standard: Enhances text and
dampens brightness to increase
readability and reduce eye strain�
This mode significantly enhances
readability and productivity when
working with spreadsheets, PDF files,
scanned articles, or other similar
office applications�
• FPS: For playing FPS (First Person
Shooters) games� Improves dark
theme black level details�
• Racing: For playing Racing games�
Provides the fastest response time
and high color saturation�
• RTS: For playing RTS (Real Time
Strategy) games, a user-selected
15
portion can be highlighted for RTS
games (through SmartFrame)� The
picture quality can be adjusted for
the highlighted portion�
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast, and razor sharpness
displays every detail in darker areas
of your videos without experiencing
color washout�
• LowBlue Mode: LowBlue Mode
for easy-on-the-eyes productivity�
Studies have shown that just as
ultra-violet rays can cause eye
damage, shortwave length blue light
rays from LED displays can cause
eye damage and affect vision over
time� Developed for well-being, the
Philips LowBlue Mode setting uses
smart software technology to reduce
harmful shortwave blue light�
• EasyRead: Helps improve reading
of text-based applications like PDF
ebooks� By using a special algorithm
that increases the contrast and
boundary sharpness of text content�
The display is optimized for a
stress-free reading by adjusting
the brightness, contrast, and color
temperature of the monitor�
• Economy:Under this profile,
brightness and contrast are adjusted
and backlighting is fine-tuned
to produce the right display for
everyday office applications�
• SmartUniformity: Fluctuations in
brightness on different parts of a
screen are a common phenomenon
among LCD displays� Typical
uniformity is measured around
75-80%� By enabling Philips
SmartUniformity feature, display
uniformity is increased to above
95%� This produces more consistent
and true images�
• Game 1: User’s preference settings
saved as Game 1�
• Game 2: User’s preference settings
saved as Game 2�
When this display receives an HDR signal
from the connected device, select a picture
mode that best ts your needs.
There are multiple selections:HDR Game,
HDR Movie, HDR Vivid, Personal, and O.
SmartImage
HDR
OK
HDR
HDR Game
HDR Movie
HDR Vivid
Personal
Off
• HDR Game: Ideal setting to optimize
for playing video games� With
brighter white and darker black, the
gaming scene is vivid and reveals
more details, easily spotting enemies
hiding in the dark corner and
shadows�
• HDR Movie: Ideal setting for
watching HDR movies� Deliver better
contrast and brightness for a more
realistic and immersing viewing
experience�
• HDR Vivid: Enhancing red, green,
and blue for true-to-life visuals�
• Personal: Customize available
settings in the picture menu�
• Off: No optimization by SmartImage
HDR�
16
Note
ToswitchotheHDRfunction,please
disable the Input device and its content�
Inconsistent HDR settings between the
input device and monitor may cause
unsatisfying images�
3.2 SmartContrast
1
What is it?
It is a unique technology that dynamically
analyzes displayed content and
automatically optimizes a monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment.
2
Why do I need it?
Because SmartContrast oers the best
visual clarity and viewing comfort for
every type of content. It dynamically
controls contrast and adjusts backlighting
for bright gaming and video imagery.
In addition, by reducing your monitor's
power consumption, you save on energy
costs and extend the lifetime of your
monitor.
3
How does it work?
When you activate SmartContrast, it will
analyze the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games.
17
4. Adaptive Sync
Adaptive Sync
PC gaming has long been an imperfect
experience because GPUs and monitors
update at dierent rates. Sometimes a
GPU can render many new pictures during
a single update of the monitor, and the
monitor will show pieces of each picture
as a single image. This is called “tearing.”
Gamers can x tearing with a feature
called “v-sync,” but the image can become
jerky as the GPU waits on the monitor to
call for an update before delivering new
pictures.
The responsiveness of mouse input and
overall frames per second are reduced
with v-sync, too. AMD Adaptive Sync
technology eliminates all of these
problems by letting the GPU update the
monitor the moment a new picture is
ready, leaving gamers with unbelievably
smooth, responsive, tearing-free games.
Followed by the graphic card that are
compatible.
■ Operating system
• Windows 11/10
■ Graphic Card: R9 290/300 Series &
R7 260 Series
• AMD Radeon R9 300 Series
• AMD Radeon R9 Fury X
• AMD Radeon R9 360
• AMD Radeon R7 360
• AMD Radeon R9 295X2
• AMD Radeon R9 290X
• AMD Radeon R9 290
• AMD Radeon R9 285
• AMD Radeon R7 260X
• AMD Radeon R7 260
■ Processor A-Series Desktop and
Mobility APUs
• AMD A10-7890K
• AMD A10-7870K
• AMD A10-7850K
• AMD A10-7800
• AMD A10-7700K
• AMD A8-7670K
• AMD A8-7650K
• AMD A8-7600
• AMD A6-7400K
• AMD RX 6500 XT
• AMD RX 6600 XT
• AMD RX 6700 XT
• AMD RX 6750 XT
• AMD RX 6800
• AMD RX 6800 XT
• AMD RX 6900 XT
18
5. HDR
HDR Settings in Windows11/10 system�
Steps
1� Right click on the desktop, enter to
Display settings�
2� Select the display/monitor�
3� Select an HDR-capable display under
Rearrange your displays�
4� Select Windows HD Color settings�
5� Adjust Brightness for SDR content�
Note
Windows11/10 edition is required;
always upgrade to the most updated
version�
Below linkage is for the further more
informationfrommicrosoftocial
website�
https://support�microsoft�com/en-
au/help/4040263/windows-10-hdr-
advanced-color-settings
STEP 2
STEP 3
STEP 4
STEP 1
STEP 5
Note
ToswitchoHDRfunction,please
disable from Input device and its
content� Inconsistent HDR settings
between input device and monitor may
cause unsatisfying images�
19
6. Designs to prevent
computer vision
syndrome (CVS)
Philips monitor is designed to prevent
eye strain caused by prolonged
computer use�
Follow the below instructions and
use a Philips monitor to efficiently
reduce fatigue and maximize working
productivity�
1� Appropriate environment lighting:
• Adjust the environment lighting
similar to that of your screen
brightness, avoid fluorescent
lighting, and surfaces that don’t
reflect too much light�
• Adjust the brightness and
contrast to the appropriate level�
2� Good working habits:
• Excessive usage of the monitor
can cause eye discomfort, it’s
better to take shorter breaks
more often at your workstation
than longer breaks and less often;
for example a 5-10 minute break
after 50-60-minute continuous
screen use is likely to be better
than a 15-minute break every two
hours�
• Looking at something varying
distances after a long period of
focusing on the screen�
• Gently closing and rolling your
eyes to relax�
• Conscious blinking often while
working�
• Gently stretch your neck, and
slowly tilt your head forward,
backward, and side for pain relief�
3� Ideal working posture
• Reposition your screen to
the appropriate measurment
according to your own height�
4� Choose a Philips monitor for viewing
that is easy on the eyes�
• Anti-glare screen: This feature
efficiently reduces annoying and
distracting reflections that is
associated with eye fatigue�
• Flicker-free technology is
designed to regulate brightness
and reduce flicker for more
comfortable viewing�
• LowBlue mode: Blue light may
cause eye strains� This feature
allows you to set different blue
light filter levels for a variety of
working situations�
• EasyRead mode for a paper-
like reading experience, giving
a more comfortable viewing
experience while dealing with
long documents on the screen�
20
7. Technical Specifications
Picture/Display
Monitor Panel Type VA
Backlight W-LED
Panel Size 34" W (86.36 cm)
Aspect Ratio 21:9
Pixel Pitch 0.23175 (H) mm x 0.23175 (V) mm
Contrast Ratio(typ.) 4000:1
Recommended
Resolution
3440 x 1440 @ 60 Hz
Maximum Resolution
3440 x 1440 @ 100 Hz (HDMI)
3440 x 1440 @ 180 Hz (DP)
Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (typ.)
Picture Enhancement SmartImage Game /SmartImage HDR
Vertical Refresh Rate
48 Hz - 100 Hz (HDMI)
48 Hz - 180 Hz (DP)
Horizontal Frequency
30 KHz - 160 KHz (HDMI)
30 KHz - 275 KHz (DP)
sRGB YES
Flicker Free YES
LowBlue Mode YES
Monitor Colors 1.07B (8 bits + FRC)
1
Adaptive Sync YES
EasyRead YES
SmartUniformity YES
Delta E YES
HDR YES
Connectivity
Signal Input source HDMI, DisplayPort
Connectors
2 x HDMI 2.0 (HDCP 1.4, HDCP 2.2)
1 x DisplayPort 1.4 (HDCP 1.4, HDCP 2.2)
1 x Audio out
Sync input Separate Sync
Convenience
MultiView PIP/PBP mode, 2×devices
OSD Languages
English, German, Spanish, Greek, French, Italian, Hungarian,
Dutch, Portuguese, Brazil Portuguese, Polish, Russian,
Swedish, Finnish, Turkish, Czech, Ukranian, Simplied
Chinese, Traditional Chinese, Japanese, Korean
Other Convenience VESA mount (100 x 100 mm), Kensington Lock
Plug & Play
Compatibility
DDC/CI, sRGB, Windows 11/10, Mac OS X
21
Stand
Tilt -5 / +20 degree
Power
Consumption
AC Input Voltage
at 100VAC ,
60Hz
AC Input Voltage
at 115VAC ,
60Hz
AC Input Voltage
at 230VAC, 50Hz
Normal Operation 48.2 W (typ.) 48.0 W (typ.) 48.5 W (typ.)
Sleep (Standby mode) 0.5 W (typ.) 0.5 W (typ.) 0.5 W (typ.)
O mode 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)
Heat Dissipation*
AC Input Voltage
at 100VAC ,
60Hz
AC Input Voltage
at 115VAC ,
60Hz
AC Input Voltage
at 230VAC ,
50Hz
Normal Operation
164.51 BTU/hr
(typ.)
163.82 BTU/hr
(typ.)
165.53 BTU/hr
(typ.)
Sleep (Standby mode)
1.71 BTU/hr
(typ.)
1.71 BTU/hr
(typ.)
1.71 BTU/hr
(typ.)
O mode
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply Built-in, 100-240VAC, 50/60Hz
Dimensions
Product with stand (WxHxD) 808 x 464x 251 mm
Product without stand
(WxHxD)
808 x 369 x 69 mm
Product with packaging
(WxHxD)
930 x 480 x 188 mm
Weight
Product with stand 7.33 kg
Product without stand 6.50 kg
Product with packaging 9.47 kg
Operating Condition
Temperature range
(operation)
0°C to 40°C
Relative humidity
(operation)
20% to 80%
Atmospheric pressure
(operation)
700 to 1060hPa
Temperature range
(Non-operation)
-20°C to 60°C
Relative humidity
(Non-operation)
10% to 90%
Atmospheric pressure
(Non-operation)
500 to 1060hPa
22
Environmental and energy
ROHS YES
Packaging 100% recyclable
Specic Substances 100% PVC BFR free housing
Cabinet
Color Charcoal
Finish Texture
1
For more information, please refer to Chapter 7�1 on Display Input Format�
Note
1� The data mentioned in this section is subject to change without notice� Go to www�
philips.com/supporttodownloadthelatestversionoftheleaet.
2� SmartUniformity and Delta E information sheets are included in the box�
23
7�1 Resolution & Preset Modes
H. freq (kHz) Resolution V. freq (Hz)
31.47 720 x 400 70.09
31.47 640 x 480 59.94
35.00 640 x 480 66.67
37.86 640 x 480 72.81
37.50 640 x 480 75.00
35.16 800 x 600 56.25
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.08 800 x 600 72.19
47.73 832 x 624 74.55
48.36 1024 x 768 60.00
56.48 1024 x 768 70.07
60.02 1024 x 768 75.03
44.77 1280 x 720 59.86
63.89 1280 x 1024 60.02
79.98 1280 x 1024 75.03
55.94 1440 x 900 59.89
65.29 1680 x 1050 59.95
89.48 1720 x 1440
PBP Mode
59.97
67.50 1920 x 1080 60.00
178.2 2560 x 1440 120.00
44.41 3440 x 1440 29.99
88.82 3440 x 1440 59.97
150.97 3440 x 1440 99.98
181.2 3440 x 1440 120.00 (DP)
214.56 3440 x 1440 144.00 (DP)
244.366 3440 x 1440 165.001 (DP)
266.58 3440 x 1440 180.00 (DP)
Note
Please note that your display works best at the native resolution of 3440 x 1440� For best
output performance, please always ensure that your graphic card is capable of achieving the
maximum resolution and refresh rate of this Philips display�
24
Display Input Format
422/420 444/RGB 422/420 444/RGB
(HDMI2.0) (HDMI2.0) (DP1.4) (DP1.4)
3440 x 1440 @180Hz, 10bits N/A N/A N/A N/A
3440 x 1440 @180Hz, 8bits N/A N/A OK OK
3440 x 1440 @165Hz, 10bits N/A N/A N/A N/A
3440 x 1440 @165Hz, 8bits N/A N/A OK OK
3440 x 1440 @144Hz, 10bits N/A N/A OK OK
3440 x 1440 @144Hz, 8bits N/A N/A OK OK
3440 x 1440 @120Hz, 10bits N/A N/A OK OK
3440 x 1440 @120Hz, 8bits N/A N/A OK OK
3440 x 1440 @100Hz, 10bits N/A N/A OK OK
3440 x 1440 @100Hz, 8bits OK OK OK OK
Note
In order for the monitor to function properly, your PC’s graphics card must support
DisplayPort 1�4 or HDMI 2�0�The display resolution and refresh rate are also dependent
on the computer’s graphic card capability�
25
8. Power Management
If you have a VESA DPM compliance display
card or software installed on your PC, the
monitor can automatically reduce its power
consumption when not in use. If an input
from a keyboard, mouse, or other input
device is detected, the monitor will 'wake
up' automatically. The following table shows
the power consumption and signaling of this
automatic power saving feature:
PowerManagementDenition
VESA Mode Video H-sync V-sync
Power
Used
LED
Color
Active ON Yes Yes
48.0 W
(typ.)
76.0 W
(max.)
White
Sleep
(Standby
mode)
OFF No No 0.5 W (typ.)
White
(blink)
O mode OFF - - 0.3 W OFF
The following setup is used to measure
power consumption on this monitor�
• Native resolution: 3440 x 1440
• Contrast: 50%
• Brightness: 30%
• Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice�
26
9. Customer care and
warranty
9�1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest quality
products. We use some of the industry's
most advanced manufacturing processes
and practice stringent quality control.
However, pixel or sub-pixel defects on
the TFT Monitor panels used in at panel
monitors are sometimes unavoidable.
No manufacturer can guarantee that all
panels will be free from pixel defects, but
Philips guarantees that any monitor with
an unacceptable number of defects will be
repaired and/or replaced under warranty.
This notice explains the dierent types
of pixel defects and denes acceptable
defect levels for each type. To qualify for
repair or replacement under warranty, the
number of pixel defects on a TFT Monitor
panel must exceed these acceptable levels.
For example, no more than 0.0004%
of the sub-pixels on a monitor may be
defective. Furthermore, Philips sets even
higher quality standards for certain types
or combinations of pixel defects that are
more noticeable than others. This policy is
valid worldwide.
Sub pixels
Pixels
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub-pixels in the primary colors of
red, green, and blue. Many pixels together
form an image. When all the sub-pixels of
a pixel are lit, the three colored sub-pixels
together appear as a single white pixel.
When all are dark, the three colored sub-
pixels together appear as a single black
pixel. Other combinations of lit and dark
sub-pixels appear as single pixels of other
colors.
Types of Pixel Defects
Pixel and sub-pixel defects appear on the
screen in dierent ways. There are two
categories of pixel defects and several
types of sub-pixel defects within each
category.
Bright Dot Defects
Bright dot defects appear as pixels or sub-
pixels that are always lit or 'on'. Meaning,
a bright dot is a sub-pixel that stands out
on the screen when the monitor displays
a dark pattern. There are three types of
bright dot defects: One lit red, green, or
blue sub-pixel.
One lit red, green or blue sub pixel�
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
27
Proximity of Pixel Defects
Because pixel and sub pixels defects of the
same type that are near to one another
may be more noticeable, Philips also
species tolerances for the proximity of
pixel defects.
Pixel Defect Tolerances
To qualify for repair or replacement due to
pixel defects during the warranty period,
a TFT Monitor panel in a Philips at panel
monitor must have pixel or sub-pixel
defects exceeding the tolerances listed in
the following tables.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or bright blue dot must be
more than 50 percent brighter than
neighboring dots, while a bright
green dot is 30 percent brighter than
neighboring dots�
Black Dot Defects
Black dot defects appear as pixels or
sub-pixels that are always dark or 'o'.
Meaning, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These are
the types of black dot defects.
28
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 2
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 3 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 3 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
29
9�2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For an extended warranty, if you would like to extend your general warranty period, an Out
of Warranty service package is oered via our Certied Service Center.
For the Warranty Period please refer to Warranty Statement in the Important information
manual.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair, and return service, however, the user will be responsible for
all costs accrued.
If the Certied Service Partner cannot perform the required repairs under the oered
extended warranty package, we will nd alternative solutions for you, if possible, up to the
extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
• Local Standard
Warranty Period
• Extended Warranty
Period
• Total Warranty Period
• Depend on
dierentRegions
• + 1 Year • Local Standard warranty period
+1
• + 2 Years • Local Standard warranty period
+2
• + 3 Years • Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to the Important information manual for the regional service hotline,
which is available on the Philips website support page�
30
10. Troubleshooting &
FAQs
10�1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem persists
after you have tried these solutions,
contact a Philips customer service
representative.
1
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is
plugged into the power outlet and
the back of the monitor�
• First, ensure that the power button
on the rear of the monitor is in the
OFF position, then press it to the ON
position�
No Picture (Power LED is White)
• Make sure the computer is turned
on�
• Make sure the signal cable is
properly connected to your
computer�
• Make sure the monitor cable has no
bent pins on the connecting side� If
yes, repair or replace the cable�
• The Energy Saving feature may be
activated Screen says
• Make sure the monitor cable
is properly connected to your
computer� (Also refer to the Quick
Start Guide)�
• Check to see if the monitor cable has
bent pins�
• Make sure the computer is turned
on�
The AUTO button doesn't function
• The auto function is applicable only
in VGA-Analog mode� If the result
is not satisfactory, you can make
manual adjustments via the OSD
menu�
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary�
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the monitor from the
mains power source immediately for
safety
• Contact Philips customer service
representative immediately�
2
Imaging Problems
Image is not centered
• Adjust the image position using
the “Auto” function in OSD Main
Controls�
• Adjust the image position using
the Phase/Clock of Setup in OSD
Main Controls� It is valid only in VGA
mode�
Image vibrates on the screen
• Check that the signal cable is
properly securely connected to the
graphics board or PC�
Verticalickerappears
• Adjust the image using the “Auto”
function in OSD Main Controls�
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls� It is valid only in VGA
mode�
31
Horizontalickerappears
• Adjust the image using the “Auto”
function in OSD Main Controls�
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls� It is valid only in VGA
mode�
The image appears blurred, indistinct, or
too dark
• Adjust the contrast and brightness
on On-Screen Display�
An "after-image", "burn-in" or "ghost
image" remains after the power has
beenturnedo.
• Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or "ghost
imaging", on your screen� "Burn-in ",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in LCD
panel technology� In most cases, the
"burn-in" "after-imaging" or "ghost
imaging" will disappear gradually
over some time after the power has
been switched off�
The image appears distorted or the text
is fuzzy or blurred�
• Set the PC’s display resolution to
the same mode as the monitor’s
recommended screen native
resolution�
Green, red, blue, dark, and white dots
appear on the screen
• The remaining dots are a normal
characteristic of the liquid crystal
used in today’s technology, Please
refer to the pixel policy for more
detail�
* The "power on" light is too strong and
is disturbing
• You can adjust the “power on” light
using the power LED Setup in OSD
Main Controls�
For further assistance, refer to the
Service contact information listed in
the Important information manual
and contact a Philips customer service
representative�
*Functionalityisdierentaccordingto
display�
32
10�2 General FAQs
Q1: When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans�: Recommended resolution for this
monitor: 3440 x 1440�
• Unplug all cables, then connect your
PC to the monitor that you used
previously�
• In the Windows Start Menu, select
Settings/Control Panel� In the
Control Panel Window, select the
Display icon� Inside the Display
Control Panel, select the 'Settings'
tab� Under the setting tab, in the
box labeled 'desktop area', move the
sidebar to 3440 x 1440 pixels�
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK�
• Restart your computer and repeat
steps 2 and 3 to verify that your PC is
set at 3440 x 1440�
• Shut down your computer,
disconnect your old monitor, and
reconnect your Philips LCD monitor�
• Turn on your monitor and then turn
on your PC�
Q2: What is the recommended refresh
rate for an LCD monitor?
Ans�: Recommended refresh rate in
LCD monitors is 60 Hz, In case of
any disturbance on the screen,
you can set it up to 75 Hz to see if
that removes the disturbance�
Q3: Whatarethe.infand.icmles?
How do I install the drivers (�inf
and �icm)?
Ans.: Thesearethedriverlesfor
your monitor� Your computer
may ask you for monitor drivers
(.infand.icmles)whenyou
rstinstallyourmonitor.Follow
the instructions in your user
manual, and monitor drivers (�inf
and.icmles)willbeinstalled
automatically�
Q4: How do I adjust the resolution?
Ans�: Your video card/graphic driver
and monitor together determine
the available resolutions� You
can select the desired resolution
under Windows
®
Control Panel
with the "Display properties"�
Q5: What if I get lost when I am
making monitor adjustments via
OSD?
Ans�: Press button,then select
[Setup],press the button,then
select [Reset] to recall all the
original factory settings�
Q6: Is the LCD screen resistant to
scratches?
Ans�: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects� When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side� This may
aectyourwarrantyconditions.
Q7: How should I clean the LCD
surface?
Ans�: For normal cleaning, use a clean,
soft cloth� For extensive cleaning,
please use isopropyl alcohol� Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc�
Q8: Can I change the color setting of
my monitor?
Ans�: Yes, you can change your color
setting through OSD control as
per the following procedures�
33
• Press button to show the OSD
(On Screen Display) menu
• Select [SmartImage],press the
button,then press the
button to select the option [Color
Temperature] then press the
button to enter the color setting,
there are eight settings as below�
1� Color Temperature: The settings
are as follows� Native, Preset,
5000K, 6500K, 7500K, 8200K,
9300K, and 11500K� With settings
in the 5000K range the panel
appears "warm, with a red-white
color tone", while a 11500K
temperature yields "cool, blue-
white toning"�
2� sRGB: This is a standard setting for
ensuring the correct exchange of
colorsbetweendierentdevices
(e�g� digital cameras, monitors,
printers, scanners, etc)�
3. UserDene:Theusercanchoose
his/her preferred R�G�B� Settings
by adjusting red, green, and blue
colors�
Note
A measurement of the color of light
radiated by an object while it is being
heated� This measurement is expressed
in terms of absolute scale, (degrees
Kelvin)� Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue� The neutral
temperature is white, at 6504K�
Q9: Can I connect my LCD monitor to
any PC, workstation, or Mac?
Ans�: Yes� All Philips LCD monitors are
fully compatible with standard
PCs, Macs, and workstations�
You may need a cable adapter
to connect the monitor to your
Mac system� Please contact your
Philips sales representative for
more information�
Q10: Are Philips LCD monitors Plug-
and-Play?
Ans�: Yes, the monitors are Plug-and-
Play compatible with Windows
11/10, Mac OSX�
Q11: What is Image Sticking, or
Image Burn-in, or After Image,
or Ghost Image in LCD panels?
Ans�: Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or
"ghost imaging", on your screen�
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology� In most cases, the
"burn-in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of
time after the power has been
switchedo.
Always activate a moving screen
saver program when you leave
your monitor unattended�
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content�
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired� The damage mentioned above
is not covered under your warranty�
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
34
Ans�: Your LCD monitor works best at
its native resolution of 3440 x
1440� For the best display, please
use this resolution�
Q13: How to unlock/lock my hotkey?
Ans�: Please press for 10 seconds
to unlock/lock the hot key, by
doing so, your display pops out
“Attention” to show the unlock/
lock status as shown below
illustrators�
Q14: WherecanIndtheImportant
information manual mentioned
in EDFU?
Ans�: Important information manual
can be downloaded on the Philips
website support page�
10.3 Multiview FAQs
Q1: Can I enlarge the PIP sub-
window?
Ans.: Yes, there are 3 sizes to select: [Small],
[Middle], [Large]. You can press
to enter the OSD menu. Select your
preferred [PIP Size] option from the [PIP
/ PBP] main menu.
Q2: How to listen to Audio,
independent of a video?
Ans.: Normally the audio source is linked to
the main picture source. If you want
to change audio-source input, you can
press enter in the OSD menu.
Select your preferred [Audio Source]
option from the [Audio] main menu.
Please note that the next time you
turn on your display, the display will
by default select the audio source you
chose last time. In case you want to
change it again, you need to go through
the above steps to select your new
preferred audio source, which then will
become the “default” mode.
Q3: Whydothesub-windowsicker
when I enable PIP/PBP?
Ans: It’s because the sub-windows video
source is interlace timing (i-timing),
please change the sub-window signal
source to progressive timing (P-timing).
2025 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory
Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license.
Specications are subject to change without notice.
