INS12065B - 1/13
HELPFUL TOOLS
For safety and ease of replacement, Moen
recommends the use of these helpful tools.
400-630-8866
www.moen.cn
www.moen.com.hk
(Exclude Chinese Mainland) www.moen.com.hk
PLEASE CONTACT MOEN FIRST
For Installation Help, Missing or Replacement
Parts. For markets exclude Chinese mainland,
please consult your local dealer.
(Chinese Mainland) 400-630-8866
(Chinese Mainland) www.moen.cn
Utility Knife
美工刀
Utility Knife
美工刀
Adjustable Wrench
活动扳手
Flathead Screwdriver
一字螺丝刀
Level Ruler
水平尺
Safety Glasses
护目镜
Tape Measure
卷尺
Drill & Drill Bits
电钻&钻头
Silica Gel
硅胶
Marker Pen
记号笔
Teflon Tape
生胶带
File
锉刀
Hex Key
六角扳手
安装说明书
Note: The schematic diagram and size of the product identied in this manual are for
reference only, please refer to the actual product.
the instructions provided with the seat.
We offer limited warranty and lifetime maintenance
for Moen products, which are all manufactured with
high standards of workmanship.
The period of warranty shall start from the date of
purchase of the product (according to the invoice or
receipt issued by Moen distributors) and shall cover a
period of the following: the warranty period for
ceramic parts is 5 years, non-ceramic parts, such as
water fittings, flush valve, toilet seat, etc. is 3 years.
This warranty is your coverage against material and
workmanship malfunction or defects in Moen
products or components (such as shower bar, hose,
shower, drain assembly, handle, cover, lift rod,
aerator etc.). During the warranty period, we offer
free maintenance and
changing of malfunctioned products or product
components. Moen’s after sales service liability is
limited to the maintenance of faulty items and does
not cover your other losses caused by product
malfunction, except for otherwise stipulated by law.
Cosmetic damages (scratches, dents, etc.) and
malfunction or defects caused by abuse or improper
maintenance is not covered by this warranty.
Although the warranty period remains valid, in case
of the
following conditions (1) - (5), the maintenance cost
(material cost and labor cost) shall still be charged as
the case maybe:
1. Corresponding warranty card and valid invoice
cannot be presented;
2. Faults were caused by the incompliance with the
instructions and precautions provided in the user’s
manual;
3. Damages and faults were caused by self-actuated
dismantling, repair and refit;
4. Faults and damages were caused by external
factors such as force majeure;
5. Damages were caused by transportation,
unloading
and extrusion, etc.
This warranty is valid for the original consumers only
(including hotel use), and excludes industrial and
commercial use of the product (except for hotel use).
This card is only responsible for product maintenance
rather than any other liabilities.
In the event that the product requires maintenance
but exceeds the warranty period, or that the product
is not covered by this warranty, labor cost and
material cost shall be charged as the case maybe.
Please call 400-630-8866 or contact local dealer for
any question. For markets exclude Chinese
mainland, the terms and conditions of warranty shall
differ between product categories and countries.
Please refer to warranty stated by local distribution.
Moen Incorporated shall have the final interpretation
of moen warranties.
摩恩产品是在高质量标准及生产工艺下制造的，摩恩承诺
为消费者购买的产品提供有期限免费保修及终身维修服
务。
材质为陶瓷的部件免费保修期为5年，非陶瓷材质部件，
如水箱内的水件、冲洗阀、坐便器盖板等免费保修期为3
年。均自消费者购买日（以摩恩产品分销商开具的发票或
收据上载明日期为准）起计。
免费保修期内，我们将无偿为您提供修理服务及更换发生
故障的产品或产品配件。摩恩的售后服务责任仅限于对故
障产品的修理，而不延及您因产品故障而发生的其他损
失，法律另有规定的除外。
您需了解：产品外观碰伤、刻划痕迹，以及滥用及不正当
保养所导致的故障或损坏，均不属于免费保修范围。即使
在免费保修期内，属下列（1）-（5）情况之一的，需酌
情收取修理费用：
1. 不能出示相符的保修卡和有效购买凭证情况的，
2. 未按使用说明书告知的使用方法和注意事项造成的故
障，
3. 自行拆卸、维修、改装所造成的故障和损坏，
4. 由于不可抗力等外部原因引起的故障和损坏，
5. 由于运输、搬卸、挤压等造成的损坏。
对于保修期外或不在保修范围内的产品，如需维修，摩恩
将酌情收取上门费、人工费及材料费。
本保修条款仅对原始消费者和酒店行业的购买者有效，并
不适用于本产品在工业，商业，贸易和非酒店行业的使
用。
如对本保修条款内容有任何疑问，请拨打400 630 8866
咨询热线，或向当地分销商咨询。对于中国大陆以外的市
场，此产品的保修及保障服务详情请咨询当地经销商。
摩恩公司对摩恩保修拥有最终解释权。
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