CRISPI
™
FN090 Series | Owner’s Guide
DO NOT touch hot surfaces or exhaust vent.
1 The PowerPod,™ adapter, Ninja TempWare™ containers, and crisper plates become extremely hot during use. To prevent burns or
serious injuries:
• Always grasp glass containers by handles using oven mitts. DO NOT touch the glassware container.
• Grasp PowerPod™ at the top.
• DO NOT touch any other components without protective hot pads or insulated oven mitts.
2
During use, hot air and steam is released. Keep hands and face at a safe distance from the air outlet socket vent.
USER QUALIFICATIONS
3
DO NOT allow children use, clean, maintain, or play with the appliance . Close supervision is necessary when used near children.
4
Close supervision is needed when used by persons with reduced physical, sensory, or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the
hazards involved.
INTENDED USE
5
Use this appliance for air frying ONLY. DO NOT use for deep-frying. DO NOT use this appliance for anything other than its intended use.
SELECT A SAFE LOCATION
6
Be sure the appliance is in an appropriate location before you start using it. DO NOT move or relocate when in use. Extreme caution
must be used when the glassware containers contain hot food, oil, or liquids. Improper use may result in spilled food that can cause
serious burns or personal injury.
INDOOR COUNTERTOP USE ONLY
7
This appliance is for indoor household use only. DO NOT use outdoors or in moving vehicles or boats.
8
For countertop use only. Ensure the surface is level, clean, and dry. DO NOT place near the edge of the worktop.
KEEP AWAY FROM HEAT
9
To prevent the risk of fire or property damage, DO NOT place appliance or power cord on a stovetop. Never place on hot surfaces, near
a hot gas or electric burner, or in an oven.
ALLOW SPACE FOR VENTILATOIN
10
DO NOT cover the air intake vent or air socket vent while unit is operating. Doing so will prevent even cooking and may damage the
unit or cause it to overheat. Keep all objects 6 inches away from vent while unit is in use.
Read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if
the warning included with this symbol is ignored.
Avoid contact with hot surface. Always use hand protection to avoid burns.
For indoor and household use only
IMPORTANT SAFETY INSTRUCTIONS
INDOOR HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS BEFORE USE
WARNING
Failure to follow these instructions could result in electric shock, fire, or burn hazard that could cause property
damage, personal injury, or death. When using electrical appliances, basic safety precautions should always be
followed, including the following:
SharkNinja Operating LLC
US: Needham, MA 02494
1-877-646-5288
ninjakitchen.com
Illustrations may dier from actual product. We are constantly striving to improve our products,
therefore the specifications contained herein are subject to change withoutnotice.
NINJA CRISPI, POWERPOD, and TEMPWARE are trademarks of SharkNinja Operating LLC.
© 2024 SharkNinja Operating LLC
FN090Series_IB_REV_Mv1
THANK YOU
for purchasing the Ninja CRISPi
™
Air Fryer
TECHNICAL SPECIFICATIONS
Voltage: 120V~ 60Hz
Watts: 1500W
RECORD THIS INFORMATION
Model Number: __________________________
Serial Number: ___________________________
Date of Purchase: _________________________
(Keep receipt)
Store of Purchase: ________________________
REGISTER YOUR PURCHASE
registeryourninja.com
Scan QR code using mobile device
TIP: You can find the model and serial numbers on
the QR code label on the back of the unit by the
power cord.
@ninjakitchen
Large Ninja TempWare Glass Container
2ninjakitchen.com
PLUG DIRECTLY INTO AN APPROPRIATE SOCKET
11
Keep the appliance and its cord out of reach of children.
12
Select a socket above the countertop that allows the cord to be routed out of reach of children and away from hot surfaces and
appliance vents.
13
This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to
fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician. DO NOT attempt to modify the plug in any way.
14
To reduce the risk of the appliance being pulled down, potentially resulting in serious burns or impact injury:
• DO NOT let cord hang over edge of table or counters.
• DO NOT use an extension cord.
• A short power-supply cord is used to reduce the risk of cord being grabbed or becoming entangled and to reduce the risk of people
tripping over a longer cord.
DO NOT USE IF DAMAGED
15
Regularly inspect the appliance and power cord. If the appliance is damaged in any way (including the power cord or plug), DO NOT
use. During operation, if the appliance malfunctions, immediately stop use and call Customer Service.
PREPARING FOR OPERATION
16
ALWAYS ensure the PowerPod is properly secured on a Ninja TempWare container before operating.
FILL TO APPROPRIATE LEVELS
17
To prevent food contact with heating element that may cause injury or affect the safe use of the appliance, DO NOT overfill the
TempWare container with food past the lip of the container.
CHECK FOOD TEMPERATURE
18
Socket voltages can vary, affecting the performance of your product. To prevent possible illness, use a thermometer to check that your
food is cooked to the temperatures recommended.
CLEANING
19
ALWAYS turn unit off and unplug from socket when not in use and before cleaning.
20
To protect against electric shock, DO NOT immerse cord, plugs, or main unit housing in water or other liquid.
21
DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
22
See Cleaning section.
NO MODIFICATIONS OR UNAPPROVED ACCESSORIES
23
Modifications or the use of accessories or parts not recommended by SharkNinja may result in fire, electric shock, or injuries. Use only
cooking containers, accessories, attachments, or replacement parts that are recommended or sold by SharkNinja.
24
To avoid damage to heating element, NEVER remove finger guard from the PowerPod.
NINJA TEMPWARE GLASS CONTAINERS USE & CARE
Employ care, as glass will become hot during and after use.
There are some risks associated with using glassware for cooking:
(1) Breakage due to a sudden temperature change applied to the glassware
(2) Breakage due to impact if the glassware is dropped or knocked against a hard object
(3) Burning when handling hot glassware.
• Avoid sudden temperature changes to glassware. DO NOT add cool or cold liquid to hot glassware. DO NOT place hot glassware on a wet or
cool surface, or directly on countertop or metal surface. Allow hot glassware to cool on a rack, pot holder, or dry cloth. Be sure to allow hot
glassware to cool before washing, refrigerating, or freezing.
• DO NOT use Ninja TempWare Glass Containers on or under a flame or other direct heat source, including on a stovetop, under a broiler, on a
grill, or in a toaster oven.
• Grasp glass containers by handles. Avoid touching and handling hot glassware directly without protective hot pads or insulated oven mitts.
• Be careful when handling broken glass because pieces may be extremely sharp and difficult to locate.
• DO NOT use or repair any glassware that is chipped, cracked, or severely scratched.
• DO NOT drop or hit glassware against a hard object or strike utensils against it.
Ninja TempWare Glass Containers are freezer safe, microwave safe, and dishwasher safe and may be washed by hand using non-abrasive
cleansers and plastic or nylon cleaning pads if scouring is necessary. They are not oven or stovetop safe. Plastic lids are for microwave and
storage use only and are BPA free.
IMPORTANT SAFETY INSTRUCTIONS
INDOOR HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS BEFORE USE
SAVE THESE INSTRUCTIONS
WARNING
Failure to follow these instructions could result in electric shock, fire, or burn hazard that could cause property damage, personal
injury, or death. When using electrical appliances, basic safety precautions should always be followed, including the following:
PARTS & ACCESSORIES
Control Panel
PowerPod
Large Container Lid
Large Crisper Plate
Adapter
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GETTING TO KNOW YOUR NINJA CRISPI
™
1 Remove and discard any packaging material, stickers, and tape from the unit.
2 Remove all accessories from the package and read this manual carefully. Please pay particular
attention to operational instructions, warnings, and important safeguards to avoid any injury or
property damage.
3 Wash the containers, adapter, crisper plates, and lids in hot, soapy water, then rinse and dry
thoroughly. NEVER clean the PowerPod in the dishwasher.
BEFORE FIRST USE
FUNCTION BUTTONS
RECRISP: Revive leftovers by gently warming them, leaving you with crispy results.
AIR FRY: Use to give food crispiness and crunch with little to no oil.
MAX CRISP: Blast your food with high heat for the ultimate crisp. Best for prepackaged frozen foods.
BAKE: Create decadent baked treats and desserts.
OPERATING BUTTONS
START/POWER button: Press to turn the PowerPod on. When the PowerPod is attached to a container,
press to start or stop cooking. Press and hold for 2 seconds to turn o the PowerPod.
MODE button: Press to cycle through to desired function.
TIME - and + buttons: Use to adjust the cook time in any function before or during cooking.
NOTE:
Functions may vary by model.
USE & CARE GUIDE
POWERPOD™
1 The PowerPod should NEVER be used on any
container or vessel other than the Ninja glass
container.
2 The PowerPod should NEVER be used when
not on a Ninja glass container.
3 When placing PowerPod on the Ninja glass
container, ALWAYS ensure easy-grip handles
are aligned with the sides of the pod, NOT the
front and back.
4 PowerPod will pause automatically when
removed from the Ninja glass container. To
resume cooking, place the PowerPod back
on the Ninja glass container and press the
START/POWER button.
5 NEVER remove the finger guard from the
PowerPod.
6 All items should be kept 6 inches away from the
PowerPod vent when the unit is in use.
7 PowerPod feet allow you to place the
PowerPod directly on any countertop after
use.
CONTAINER LIDS
1 Lids are freezer safe, microwave safe (ensure
lid is NOT sealed on Ninja glass container
when in the microwave), and dishwasher safe
(top rack only).
2 DO NOT seal lid on Ninja glass container
directly after cooking.
3 NEVER place PowerPod, Ninja glass
container, or crisper plate directly on lid after
cooking.
CRISPER PLATES
1 Crisper plates are dishwasher safe, but they
are NOT microwave or oven safe.
ADAPTER
1 Adapter should be used with the PowerPod
ONLY when cooking in the 4-qt or 2.5-qt
Ninja glass containers.
2 Adapter is dishwasher safe, but it is NOT
microwave or oven safe.
NOTE: Cease all use of PowerPod if any feet
are broken or damaged.
NINJA GLASS CONTAINERS
1 Heat-protectant base and easy-grip handles
are fixed permanently to the Ninja glass
containers and should NEVER be removed.
2 Cease using Ninja glass container if easy-grip
handles or heat protectant base are broken or
damaged.
3 Ninja glass containers are freezer safe,
microwave safe, and dishwasher safe.
4 Ninja glass containers are NOT oven/stovetop
safe.
5 Handle Ninja glass containers with care. They
can break if dropped, hit hard against a
surface, or struck with a hard utensil.
6 If a Ninja glass container becomes chipped,
cracked, or deeply scratched, DO NOT use, as
container strength may be compromised and
the container could break or shatter.
NOTE If a piece of a Ninja glass container
chips or breaks o, use thick gloves and
caution while cleaning up the glass, as pieces
may be sharp. Dispose of glass in a standard
waste bin; DO NOT recycle.
NOTE Adapter should NEVER be used when
cooking with the 5-cup or 6-cup Ninja glass
containers.
3 Adapter will be hot after use; allow it to cool
for 10 minutes before handling it.
HOW TO USE YOUR ADAPTER
ASSEMBLY
1 Place PowerPod into adapter, ensuring the
4 feet on the PowerPod are aligned with the
four corners of the adapter.
2 Push PowerPod down until you feel the
adapter click onto the PowerPod.
3 Place now assembled PowerPod and adapter
onto large Ninja glass container.
REMOVAL
1 PowerPod and adapter will be hot after
cooking, allow both to cool for 10 minutes
before interacting.
2 Grip the top of the PowerPod with one hand
and use the other hand to grasp the front tab
of the adapter.
3 Push down on the tab while lifting the
PowerPod. PowerPod should easily lift o of
the adapter.
To resume cooking, place
the PowerPod back on the
Ninja glass container and
press the START/POWER
button.
NOTE Push PowerPod slightly back while
pulling up for seamless removal.
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USING THE COOKING FUNCTIONS
To turn on the PowerPod, first plug the power cord
into a wall outlet. Press the START/POWER button.
USING YOUR NINJA CRISPI
™
MAX CRISP BAKE
(Bake function is not available on all models.)
1 Install a crisper plate in a Ninja glass container.
Handle with care to avoid bending the crisper
plate.
2 Add ingredients to the Ninja glass container.
3 Place the PowerPod on top of the Ninja glass
container, ensuring easy-grip handles are
aligned with the sides of the PowerPod, NOT
the front and back. “LID” will display on the
control panel if not properly secured.
NOTE: For best results, DO NOT combine raw,
frozen, and/or pre-cooked ingredients. Cook
ONLY one type of food at a time.
NOTE: For best results with frozen foods, use
ONLY the Max Crisp function.
1 Install a crisper plate in a Ninja glass container.
Handle with care to avoid bending the crisper
plate.
2 Add ingredients to the Ninja glass container
3 Place the PowerPod on top of the Ninja glass
container, ensuring easy-grip handles are
aligned with the sides of the PowerPod, NOT
the front and back. “LID” will display on the
control panel if not properly secured.
NOTE: If recrisping multiple food types at once,
place a layer of ingredients in the bottom of the
container. Then install the crisper plate and set a
second layer of ingredients on the crisper plate.
3 Place the PowerPod on top of the Ninja glass
container, ensuring easy-grip handles are
aligned with the sides of the PowerPod, NOT
the front and back. “LID” will display on the
control panel if not properly secured.
RECRISP
1 Install a crisper plate in a Ninja glass container.
Handle with care to avoid bending the crisper
plate.
2 Add ingredients to the Ninja glass container.
NOTE: For best results, DO NOT use the
Recrisp function for frozen foods.
4 Press the MODE button to cycle through the
functions and select RECRISP. Default cook time
will display.
AIR FRY
1 Install a crisper plate in a Ninja glass container.
Handle with care to avoid bending the crisper
plate.
2 Add ingredients to the Ninja glass container.
NOTE: For best results, DO NOT use the Air Fry
function for frozen foods.
3 Place the PowerPod on top of the Ninja glass
container, ensuring easy-grip handles are aligned
with the sides of the PowerPod, NOT the front
and back. “LID” will display on the control panel
if not properly secured.
4 Press the MODE button to cycle through the
functions and select AIR FRY. Default time will
display.
4 Press the MODE button to cycle through the
functions and select MAX CRISP. Default time
will display.
4 Press the MODE button to cycle through the
functions and select BAKE. Default time will
display.
NOTE: The adapter must be used when
cooking with the large Ninja glass container.
Insert the PowerPod into the adapter until it
clicks into place, then place the adapter on
top of the glass container.
5 Use the TIME – and + buttons to select desired
cooking time.
6 Press the START/POWER button to begin
cooking. Unit will beep when cooking cycle
starts.
7 To toss or flip ingredients during cooking,
take PowerPod o container (it will stop
automatically when removed) or press the
START/POWER button to pause cooking. Shake
container using easy-grip handles or flip foods
with a silicone-tipped utensil. Place PowerPod
back on container and press the START/POWER
button to continue cooking.
8 When cooking is complete, the PowerPod will
beep and “END” will appear on the display. The
PowerPod will start cooling down and is safe
to be removed from the container and placed
directly on any countertop surface.
9 Eat right out of the container or remove
ingredients using silicone-tipped tongs/utensil or
dump out using easy-grip handles.
NOTE: The adapter must be used when
cooking with the large Ninja glass container.
Insert the PowerPod into the adapter until it
clicks into place, then place the adapter on
top of the glass container.
5 Use the TIME – and + buttons to select desired
cooking time.
6 Press the START/POWER button to begin
cooking. Unit will beep when cooking cycle
starts.
7 To toss or flip ingredients during cooking,
take PowerPod o container (it will stop
automatically when removed) or press the
START/POWER button to pause cooking. Shake
container using easy-grip handles or flip foods
with a silicone-tipped utensil. Place PowerPod
back on container and press the START/
POWER button to continue cooking.
8 When cooking is complete, the PowerPod will
beep and “END” will appear on the display. The
PowerPod will start cooling down and is safe
to be removed from the container and placed
directly on any countertop surface.
9 Eat right out of the container or remove
ingredients using silicone-tipped tongs/utensil
or dump out using easy-grip handles.
NOTE: The adapter must be used when
cooking with the large Ninja glass container.
Insert the PowerPod into the adapter until it
clicks into place, then place the adapter on
top of the glass container.
5 Use the TIME – and + buttons to select desired
cooking time.
6 Press the START/POWER button to begin
cooking. Unit will beep when cooking cycle
starts.
7 To toss or flip ingredients during cooking,
take PowerPod o container (it will stop
automatically when removed) or press the
START button to pause cooking. Shake
container using easy-grip handles or flip foods
with a silicone-tipped utensil. Place PowerPod
back on container and press the START/
POWER button to continue cooking.
8 When cooking is complete, the PowerPod will
beep and “END” will appear on the display. The
PowerPod will start cooling down and is safe
to be removed from the container and placed
directly on any countertop surface.
9 Eat right out of the container or remove
ingredients using silicone-tipped tongs/utensil
or dump out using easy-grip handles.
NOTE: The adapter must be used when
cooking with the large Ninja glass container.
Insert the PowerPod into the adapter until it
clicks into place, then place the adapter on
top of the glass container.
5 Use the TIME – and + buttons to select desired
cooking time.
6 Press the START/POWER button to begin
cooking. Unit will beep when cooking cycle
starts.
7 When cooking is complete, the PowerPod will
beep and “END” will appear on the display. The
PowerPod will start cooling down and is safe
to be removed from the container and placed
directly on any countertop surface.
8 Eat right out of the container or remove
ingredients using silicone-tipped tongs/utensil
or dump out using easy-grip handles.
NOTE: To remove adapter after cooking,
allow to cool, then use front tab to easily lift
PowerPod out of the adapter. Then remove
adapter from the glass container.
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CLEANING & MAINTENANCE
1 Heat-protectant base on Ninja glass containers
allows you to safely cook on any countertop
surface with no heat damage.
2 Easy-grip handles on Ninja glass containers
allow you to safely handle containers after
cooking.
3 For consistent browning, make sure ingredients
are arranged in an even layer on the bottom
of the glass container with no overlapping. If
ingredients are overlapping, make sure to shake
them halfway through the set cook time.
4 Cook time and function can be adjusted at any
time during cooking. Press the TIME - and +
buttons or MODE button to adjust the time and
function.
5 Check food frequently to avoid overcooking.
6 PowerPod will pause automatically when
removed from the Ninja glass container. To
resume cooking, place the PowerPod back
on the Ninja glass container and press the
START/POWER button.
7 PowerPod feet allow you to place the
PowerPod directly on any countertop after use.
CLEANING YOUR NINJA CRISPI™
The PowerPod should be cleaned thoroughly after each use. ALWAYS let the appliance cool
completely before cleaning.
Part/
Accessory
Cleaning Method
Dishwasher
Safe?
PowerPod
To clean the PowerPod and the control panel, wipe them clean with a
damp cloth.
NOTE: NEVER immerse the PowerPod in water or any other liquid.
NEVER clean the PowerPod in a dishwasher.
No
Ninja Glass
Containers
The containers can be washed in the dishwasher or by hand. If
hand-washing, thoroughly air-dry or towel-dry all parts after use.
Yes
Crisper
Plates
The crisper plates can be washed in the dishwasher or by hand. If
hand-washing, thoroughly air-dry or towel-dry all parts after use.
Yes
Lids
The lids can be washed in the dishwasher (top rack only) or by hand.
If hand-washing, thoroughly air-dry or towel-dry all parts after use.
Yes
Adapter
The adapter can be washed in the dishwasher or by hand. If hand-
washing, thoroughly air-dry or towel-dry after use.
Yes
HELPFUL TIPS
8 For quicker cooking, cut protein in 1-inch pieces.
9 The crisper plate elevates ingredients in the
basket so air can circulate under and around
them for consistent, crisp results.
10 For best results, remove food immediately after
the cook time is complete to avoid overcooking.
11 For best results with fresh vegetables and
potatoes, use at least 1 tablespoon of oil. Add
more oil as desired to achieve the preferred
level of crispiness.
12 For best results, check progress throughout
cooking, and remove food when desired level of
brownness has been achieved. We recommend
using an instant-read thermometer to monitor
internal temperature of proteins. After the cook
time is complete, remove food immediately to
avoid overcooking.
NOTE Cease all use of PowerPod if any feet
are broken or damaged.
REPLACEMENT PARTS
We oer a suite of custom-made accessories for your Ninja CRISPi.™
Visit ninjaaccessories.com to expand your capabilities and take your cooking to the next level.
ACCESSORIES FOR PURCHASE
To order additional parts and accessories, visit ninjaaccessories.com or contact Customer Service at
1-877-646-5288.
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TROUBLESHOOTING GUIDE
• Does my unit need to preheat?
No, the unit does not need to be preheated.
• When should I use Max Crisp instead of Air Fry?
For best results, use Max Crisp when cooking prepackaged frozen foods such as French fries or
chicken nuggets.
• Why is LID appearing on the display screen?
PowerPod is not secured properly on Ninja glass container. Make sure PowerPod is aligned and
leveled on the container. If using the adapter, ensure PowerPod is fully inserted into the adapter.
• How do I pause the countdown?
Pressing START/POWER button or lifting the PowerPod o the container during cooking will pause
the cooking function.
• Is the PowerPod safe to put on my countertop?
Yes, the PowerPod with or without the adapter on can safely be placed on any countertop during or
after cooking.
• Are the glass containers safe to put on my countertop?
Yes, the heat protectant base on the Ninja glass containers allows them to be placed on any
countertop during or after cooking.
• How do I know when to use the crisper plate?
Use the crisper plate when you want food to come out crispy. The plate elevates the food in the
basket so that air can flow under it to cook ingredients evenly.
• My food didn’t cook.
Make sure the PowerPod is properly secured on Ninja glass container during cooking. For consistent
browning, make sure ingredients are arranged in an even layer on the bottom of the basket with
no overlapping. Use easy-grip handles on glass containers to shake to toss loose ingredients for
consistent crispiness. Cook time and function can be adjusted at any time during cooking. Simply
press the TIME - and + or MODE buttons.
• My food is burned.
For best results, check progress throughout cooking, and remove food when desired level of
brownness has been achieved. Remove food immediately after the cook time is complete to avoid
overcooking.
• Why do some ingredients blow around when air frying?
Occasionally, the fan from the air fryer will blow lightweight foods around. Use toothpicks to secure
loose lightweight food, like the top slice on a sandwich.
• Can I air fry fresh battered ingredients?
Yes, but use the proper breading technique. It is important to coat foods first with flour, then with
egg, and then with breadcrumbs. Be sure to press the breadcrumbs onto the food so they stick in
place. Loose breading may be blown o by the unit’s powerful fan.
• Why is the unit beeping?
The unit beeps when the cooking function starts and again when the cooking function is complete.
• The screen went black.
The unit is in standby mode. Press the START/POWER button to turn it back on.
• An “E” message appears on display screen.
The unit is not functioning properly. Please contact Customer Service at 1-877-646-5288.
10ninjakitchen.com
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product
only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades, blender
bases, removable pots, racks, pans, etc.), which require regular maintenance and/or replacement
to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts
are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance
(e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage
due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages
caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts)
when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our
Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and
warranty service options, including the possibility of upgrading to our VIP warranty service options
for select product categories. So we may better assist you, please register your product online at
registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee
of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase.
We also ask that you register your product online at registeryourninja.com and have the product on
hand when you call, so we may better assist you. A Customer Service Specialist will provide you with
return and packing instruction information.
How state law applies
This warranty gives you specifi c legal rights, and you also may have other rights that vary from state
to state. Some states do not permit the exclusion or limitation of incidental or consequential damages,
so the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY
NJA_1_YR_IB_LMTD_WRNTY_US_ENG
