LG Electronics MVEM1621Y 1.6 cu. ft. Over-the-Range User Manual

OWNER'S MANUAL

MICROWAVE OVEN

Read this owner's manual thoroughly before operating the

appliance and keep it handy for reference at all times.

ENGLISH

MVEM1621*

MFL05776701

Rev.02_032625

www.lg.com

Scan to see the online manual.

TABLE OF CONTENTS

3 IMPORTANT SAFETY

INSTRUCTIONS

3 READ ALL INSTRUCTIONS BEFORE USE

3WARNING

7 INSTALLATION

7 Product Overview

8 Installation Requirements

9 Before Installing

11 Installing the Microwave Oven

19 OPERATION

19 Control Panel

19 Before Use

21 Quick Start and Stop

21 Manual Cooking

22 Cooking Mode

25 Cookware Guide

26 Cooking Guide

28 SMART FUNCTIONS

28 Smart Diagnosis

Feature

29 MAINTENANCE

29 Cleaning

30 Replacing Parts

32 TROUBLESHOOTING

32 FAQs

34 Before Calling for Service

35 LIMITED WARRANTY

35 USA

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

(a) Do not attempt to operate this oven with the door open since open-door operation can result in harmful

exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to

accumulate on sealing surfaces.

that there is no damage to the: (1) Door (bent), (2) hinges and latches (broken or loosened), (3) door seals

and sealing surfaces.

(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

3IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and

follow all safety messages.

WARNING

• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this

product, follow basic precautions, including the following:

Technical Safety

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or

instruction concerning use of the appliance by a person responsible for their safety. Children should be

supervised to ensure that they do not play with the appliance.

• To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive microwave

energy when using the microwave oven, read all instructions before using the appliance.

• Children must not be allowed to play with accessories or hang down from the door or any part of the

oven. Doing so can cause serious injury and damage. As with any appliance, close supervision is

necessary when used by children.

• Read and follow the specific PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE

MICROWAVE ENERGY found on page 2.

• This appliance must be grounded. Connect only to properly grounded outlet. See “GROUNDING

INSTRUCTIONS” found on Installation Requirements section.

• Use this appliance only for its intended use as described in the manual. Do not use corrosive chemicals

or vapors in this appliance. This type of oven is specifically designed to heat, cook, or dry food. It is not

designed for industrial or laboratory use.

• To avoid electric shock:

- Do not operate this appliance if it has a damaged cord or plug, if it is not working properly or if it has

been damaged or dropped.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety

messages will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and

tell you what may happen if the instructions are not followed.

4 IMPORTANT SAFETY INSTRUCTIONS

- Do not immerse cord or plug in water. Keep cord away from heated surfaces.

- Do not let cord hang over edge of table or counter.

• To reduce the risk of fire in the oven cavity:

- Do not overcook food. Carefully attend appliance when paper, plastic, or other combustible materials

are placed inside the oven to facilitate cooking.

- Remove wire twist-ties from paper or plastic bags before placing bag in oven.

- If materials inside the oven ignite, keep oven door closed, turn oven off, and disconnect the power

cord, or shut off power at the fuse or circuit breaker panel.

- Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in

the cavity when not in use.

• Install or locate this appliance only in accordance with the provided installation instructions.

• Some products such as whole eggs and sealed containers – for example, closed glass jars – are able to

explode and should not be heated in this oven.

• Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without

appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave

oven is not always present.

• THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS

DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.

To reduce the risk of injury to persons:

- Do not overheat the liquid. Stir the liquid both before and halfway through heating it.

- Do not use straight-sided containers with narrow necks. Use extreme care when inserting a spoon or

other utensil into the container.

- After heating, allow the container to stand in the microwave oven for a short time before removing the

container.

• Do not cover or block any openings on the appliance.

• Do not store this appliance outdoors. Do not use this product near water - for example, near a kitchen

sink, in a wet basement, near a swimming pool, or similar locations.

• This appliance should be serviced only by qualified service personnel. Contact the nearest authorized

service facility for examination, repair, or adjustment.

• When cleaning surfaces of door and oven that comes together on closing the door, use only mild,

nonabrasive soaps or detergents applied with a sponge or soft cloth.

• HOT CONTENTS CAN CAUSE SEVERE BURNS. DO NOT ALLOW CHILDREN TO USE THE MICROWAVE. Use

caution when removing hot items.

Operation

• Do not use this oven for commercial purposes. It is made for household use only.

• Do not run the oven while it is empty.

• If your oven is dropped or damaged, have it thoroughly checked by a qualified service technician before

using it again.

• Take care when the door is opened to avoid injury.

• To avoid improperly cooking some foods:

- Do not heat any type of baby bottle or baby food. Uneven heating may occur and possibly cause

personal injury.

- Do not heat small-necked containers, such as syrup bottles.

- Do not deep-fat fry in the microwave oven.

- Do not attempt home canning in the microwave oven.

• Do not use the oven for the purpose of dehumidification (for example, operating the microwave oven

with wet newspapers, clothes, toys, electric devices, plants, soil, pets or any other living matter inside it).

5IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

The oven must only be used for heating or cooking food. The results of misuse can include safety risks

such as fire, burns, or death due to electric shock.

• The appliance and its accessible parts become hot during use. Care should be taken to avoid touching

heating elements inside the oven. Children must be kept away unless continuously supervised.

• Do not use recycled paper products. They may contain impurities which may cause sparks and/or fires

when used in cooking.

• The door or the outer surface may get hot when the appliance is operating.

• Liquids heated in certain shaped containers (especially cylindrical-shaped containers) may become

overheated. The liquid may splash out with a loud noise during or after heating or when adding

ingredients (instant coffee, etc.), resulting in harm to the oven and possible injury. In all containers, for

best results, stir the liquid several times before heating. Always stir liquid several times between

reheatings.

• DO NOT TOUCH HEATING ELEMENTS AND/OR INTERIOR SURFACES OF THE MICROWAVE OVEN.

- While using the microwave oven or after use or while cleaning the microwave oven or while using

cooktop for a long time, do not allow flammable materials to come into contact with the heating

elements and/or interior surfaces of the microwave oven until they have had sufficient time to cool

down. Other surfaces, such as the windows of the microwave oven door, the oven lamp, the cooktop

light, and the door open button, can also get hot and may cause burns if not allowed to cool.

Maintenance

• If the door or door seals are damaged, the oven must not be operated until it has been repaired by an

authorized service person.

• The oven should be cleaned regularly and any food deposits should be removed. Failure to maintain the

oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of

the appliance and possibly result in a hazardous situation.

• Do not rinse trays and racks by placing them in water immediately after cooking. This may cause

breakage or damage. Improper use could result in damage to the oven.

• Oversized food or oversized metal utensils should not be inserted in a microwave oven as they may

create a fire or risk of electric shock.

• Do not clean with metal scouring pads. Pieces can burn off the pad and touch electrical parts involving a

risk of electric shock.

• Do not store any materials, other than manufacturer’s recommended accessories, in this oven when not

in use.

• Do not cover racks or any other part of the oven with metal foil. This will cause overheating of the oven.

• Do not allow water to spill into the ventilation openings to prevent damage to the internal working parts

of the oven. Doing so may cause a fire or create a risk of electric shock.

Microwave Oven

• Must be installed following the provided installation instructions.

• Secure the cord in the cabinet above the oven.

• Do not tamper with the built-in safety switches on the oven door. The oven has several built-in safety

switches to make sure the power is off when the door is open.

• Preserve the oven floor:

- Do not heat the oven floor excessively.

- Do not allow the gray film on special microwave-cooking packages to touch the oven floor. Put the

package on a microwavable dish.

- Do not cook anything directly on the oven floor or turntable. Use a microwavable dish.

• Keep a browning dish at least 3/16 inch above the oven floor. Carefully read and follow the instructions

for the browning dish. If you use a browning dish incorrectly, you could damage the oven floor.

6 IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

Ventilation

• Burn Hazard: If a range or cooktop located below the microwave is operating, use caution when

operating the microwave. External components of the microwave may become very hot and cause

burns or other injury if touched.

• Clean Ventilating Hoods Frequently – Grease should not be allowed to accumulate on hood or filter.

• When flaming foods under the hood, turn the fan on.

• Use care when cleaning the vent-hood filter. Corrosive cleaning agents, such as lye-based oven cleaners,

may damage the filter.

• Suitable for use above both gas and electric cooking equipment 36 inches wide or less.

Radio/TV/Wireless Equipment Interference

• Operating the microwave oven near equipment-such as a radio, TV, wireless LAN, Bluetooth devices,

medical equipment, or wireless equipment which uses the same frequency, may cause interference. This

interference is not an indication of a defect in the product or its operation. The product is safe to use.

• Do not use medical equipment near the microwave oven, as the interference could affect the medical

equipment’s operation.

• When there is interference, it may be reduced or eliminated by taking the following measures:

- Clean the door and the sealing surfaces of the oven.

- Reorient the receiving antenna of the radio, TV, Bluetooth, or other equipment.

- Relocate the microwave oven in relation to the radio, TV, Bluetooth, or other equipment.

- Move the microwave oven away from the receiver.

- Plug the microwave oven into a different outlet so that the microwave oven and receiver are on

different branch circuits

FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY

INTERFERENCE STATEMENT (U.S.A. ONLY)

• This equipment generates and uses ISM frequency energy and if not installed and used properly, that is

in strict accordance with the manufacturer’s instructions, may cause interference to radio and television

reception. It has been type tested and found to comply with limits for ISM Equipment pursuant to part 18

FCC Rules, which are designed to provide reasonable protection against such interference in a

residential installation. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following:

- Reorient or relocate the receiving antenna of the radio or television.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

- Consult the dealer or an experienced radio/TV technician for help.

• The manufacturer is not responsible for any radio or TV interference caused by unauthorized

modification to this equipment. It is the responsibility of the user to correct such interference.

7INSTALLATION

ENGLISH

INSTALLATION

Product Overview

Front View

The appearance or components of the appliance

may differ from model to model.

a Vent Grille

b Location of Model Number

c Control Panel

d Grease Filter

e Cooking Guide

f Cooktop Light

g Glass Turntable

h Window with Metal Shield

i Safety Door Lock System

j Door Open Button

k Air Guide

Accessories

Accessories will vary depending on the model

purchased.

a Glass Tray

b Rotating Ring

WARNING

• Do not operate the oven when it is empty or

without the glass tray. It is best to leave a glass

of water in the oven when not in use. The water

will safely absorb all microwave energy, if the

oven is accidentally started.

CAUTION

• To avoid risk of personal injury or property

damage, do not use stoneware, metal cookware,

or metal rimmed cookware in the oven.

• Keep aluminum foil at least 1 inch from the oven

walls and other pieces of foil. Foil can cause

arcing if it gets too close to the oven walls during

cooking.

NOTE

• This microwave oven is designed for household

use only. It is not recommended for commercial

use.

• Do not overcook food. The microwave oven can

be damaged.

• A beep sounds each time you press a key. A

melody signals the end of a timer or a cooking

cycle.

Specifications

MVEM1621* Model

• Power Supply: 120 V AC, 60 Hz

• Rated Power Consumption: 1600 W (Microwave

oven with cooktop lamp and ventilation fan)

• Microwave Output: Max. 1000 W

†

• Rated Current: 14 A

• Dimensions (W x H x D): 29 14/16" x 16 7/16" x

15 14/16"

• Capacity of Oven Cavity: 1.6 cu.ft.

• Net Weight: 47 lbs.

† IEC 60705 RATING STANDARD. Specifications

are subject to change without prior notice.

8 INSTALLATION

Installation Requirements

Installation Location

Make sure you have enough space and support.

• Mount the oven against a flat, vertical wall, so it

is supported by the wall. The wall should be

constructed of a minimum of 2" x 4" wood

studding and 3/8" thick drywall or plaster/lath.

• Attach the 2 lag screws supporting the oven to a

vertical, 2" x 4" wall stud.

• DO NOT mount the microwave oven to an island

or peninsula cabinet.

• Be sure that the upper cabinet and rear wall

structures can support 150 lb. plus the weight of

any items you place inside the oven or upper

cabinet.

• Locate the oven away from areas with strong

drafts, such as near windows, doors, and large

heating vents.

• Make sure that you have enough space. See the

clearance diagrams in the installation manual for

the minimum vertical and horizontal clearances.

• Refer to the Installation Instructions for

details.

Electrical Requirements

The oven is designed to operate on a standard 120

V/60 Hz household outlet. Be sure that the circuit is

at least 15 A or 20 A and the microwave oven is the

only appliance on the circuit. It is not designed for

50 Hz or any circuit other than a 120 V/60 Hz

circuit. No other electrical appliances or lighting

circuits should be on this line. If in doubt, consult a

licensed electrician.

Voltage Warning

The voltage used at the wall socket must be the

same as specified on the oven name plate located

on the back or on the side of the control panel of

the oven. Using a higher voltage is dangerous and

may result in a fire or other type of accident

causing oven damage. Low voltage will cause slow

cooking. If the microwave oven does not perform

normally in spite of proper voltage, unplug and

reconnect the power cord.

Do Not Block Air Vents

All air vents should be kept clear during cooking. If

air vents are covered during oven operation the

oven may overheat. To prevent damage to the

oven, a sensitive safety device detects overheating

and automatically turns the oven off. The oven

cannot be used until it has cooled sufficiently.

Grounding Instructions

This appliance must be grounded. In the event of

an electrical short circuit, grounding reduces the

risk of electric shock by providing an escape wire

for the electric current. This appliance is equipped

with a cord having a grounding wire with a

grounding plug. The plug must be plugged into an

outlet that is properly installed and grounded.

• Consult a qualified electrician or service person if

the grounding instructions are not completely

understood, or if doubt exists as to whether the

appliance is properly grounded.

- Do not use an extension cord. If the power

supply cord is too short, have a qualified

electrician or service person install an outlet

near the appliance.

• Ensure that the product is properly grounded

before use.

• Keep the electrical power cord dry and do not

pinch or crush it in any way.

• For a permanently connected appliance:

This appliance must be connected to a

grounded, metallic, permanent wiring system, or

an equipment grounding conductor should be

run with the circuit conductors and connected to

the equipment grounding terminal or lead on

the appliance.

WARNING

• Improper use of the grounding can result in a

risk of electric shock.

• Do not use an extension cord. If the power

supply cord is too short, have a qualified

electrician or service person install an outlet

near the appliance.

• A short power supply cord is provided to reduce

the risks resulting from becoming entangled in

or tripping over a longer cord.

NOTE

• Because this appliance fits under the cabinet, it

has a short power supply cord. See the separate

installation instructions for directions on

properly placing the cord.

9INSTALLATION

ENGLISH

Before Installing

Before You Start

Be sure to read the following safety instructions

Read the entire manual before you begin. The

model number plate

a is located on the oven

front.

The mounting plate

b is located in the upper

packing material.

NOTE

• Vent grille appearance varies by model.

Make sure you have enough space and support.

• Mount the oven against a flat, vertical wall, so it

is supported by the wall. The wall should be

constructed of a minimum of 2" x 4" wood

studding and 3/8" thick drywall or plaster/lath.

• Attach the two lag screws supporting the oven to

a vertical, 2" x 4" wall stud.

• Do not mount the microwave oven to an island

or peninsula cabinet.

• Be sure the upper cabinet and rear wall

structures can support 150 lbs., plus the weight

of any items you place inside the oven or upper

cabinet.

• Locate the oven away from areas with strong

drafts, such as windows, doors, and strong

heating vents.

• Be sure you have enough space (minimum

vertical and horizontal clearance).

a Maximum 13": cabinet depth

b Minimum 30": cabinet opening width

c Minimum 30": clearance from bottom of

cabinet to cooking surface or countertop

before installation. (Use templates included

with installation instructions.)

d Grounded Outlet (inside upper cabinet)

e Power Supply Cord Hole

WARNING

• If you do not mount the oven as instructed, you

risk personal injury and/or property damage.

• If your range has cooktop controls in the front,

unplug the range before covering the cooktop to

prevent risk of fire and damage if the knobs are

accidentally activated while installing the OTR.

• The product is heavy. Use at least 2 people when

lifting or installing the appliance to avoid injury

or product damage.

CAUTION

• Before you begin installing the oven, place a

piece of the carton or other heavy material (a

blanket) over the countertop or cooktop to

protect it. Do not use a plastic cover. Failure to

protect these surfaces could result in property

damage.

10 INSTALLATION

Parts

Included Parts

NOTE

• Depending on your ventilation requirements,

you may not use all of these parts.

a Power cord clamp bushing (1ea): for the cord

hole in a metal upper cabinet

b 1/4" x 2" lag screw (2ea): for wall stud holes

c 1/4" x 3" toggle bolts (2ea): for drywall holes

Spring toggle heads (2ea): for the toggle bolts

d 1/4" x 3" bolts (2ea): for securing to the upper

cabinet

e Tapping screws (2ea): for attaching the damper

duct connector

f Power cord clamp (1ea) and dark-colored

mounting screw (1ea): to hold the power cord

g Mounting plate (1ea): for supporting the

microwave oven

h Back-draft damper: 2 pieces must be

assembled as shown. (for roof venting or wall

venting installation, not for room venting

installation)

i Upper cabinet template (1ea)

j Rear wall template (1ea): 1 piece mounting

plate only

NOTE

• You need to install at least one lag screw into a

2" x 4" stud and three anchor bolts into the wall.

The mounting area must meet the 150 lb. weight

requirement.

Tools and Materials

You will need the following tools and materials for

the installation:

a Phillips screwdriver (for the screws)

b Flat blade screwdriver (for the toggle bolts)

c Small side cutters (nipper) or tin snips

d Measuring tape (metal preferred)

e Stud finder

f Plumb line

g Pencil

h Clear tape (for taping the templates to the wall)

i Saber saw (for cutting vent holes for roof or

wall venting)

j Electric drill

k 3/8" and 3/4" wood drill bits

l 1/2" and 3/16" drill bits

m Keyhole saw (for the power cord hole)

n Duct tape

o Caulking gun and caulk

p Gloves

11INSTALLATION

ENGLISH

NOTE

• If you have brick or masonry walls, you will need

special hardware and tools.

• The ductwork you need for the installation is not

included. All wall and roof caps must have a

back-draft damper (shown in Parts section).

• Wear proper gloves to protect your hands from

injury.

Installing the Microwave

Oven

Step 1: Prepare the Electrical

Connection

1 Locate the grounded electrical outlet b for

this oven in the upper cabinet a.

NOTE

• The outlet should be on a circuit dedicated to the

microwave oven (120 V, 60 Hz., AC only) with a 15

or 20 A fused electrical supply.

• Important: If you do not have the proper wall

outlet, you MUST have one installed by a

qualified electrician.

2 You will cut the hole c for the power supply

cord later when you prepare the wall and

upper cabinet in Step 4.

NOTE

• Do not use an extension cord. Keep the power

cord dry and do not pinch or crush it.

WARNING

• Avoid electric shock. This appliance must be

grounded.

• Improper grounding could result in electric

shock or other personal injury.

Do not, under any circumstances, remove the

power supply cord grounding prong.

Step 2: Prepare the Venting System

WARNING

• This oven must be properly vented.

You may vent your ductwork in one of three ways.

Do not vent into a wall cavity, an attic, or an

unused area.

Room Venting

The oven is located on an inside wall of your

house.

a Cabinet

b Oven

Wall Venting

The oven is located on an outside wall of your

house: 3 1/4" x 10" duct c or minimum 6"

diameter round duct

a Cabinet

b Oven

12 INSTALLATION

c 3 1/4" x 10" duct

d Wall cap

e Elbow

f Minimum 6" diameter round duct

g 3 1/4" x 10" to 6" round duct transition

Roof Venting

The oven is located on an outside wall near the

roof: 3 1/4" x 10" duct

d or minimum 6" diameter

round duct

a Cabinet

b Oven

c Roof Cap

d 3 1/4" x 10" duct

e Minimum 6" diameter round duct

f 3 1/4" x 10" to 6" round duct transition

NOTE

• If you choose the rear exhaust method (wall

venting or roof venting), be sure there is enough

clearance within the wall for the exhaust duct.

When Installing Venting

• Keep the length of the ductwork and the number

of elbows to a minimum to ventilate your oven

efficiently. See examples in next section.

• Keep the size of the ductwork the same.

• Do not install two elbows together.

• Use duct tape to seal all joints in the duct system.

• Use caulking to seal the exterior wall or roof

opening around the cap.

• After installation, check the outside hood

opening and operation.

• For the outside hood opening and size refer to

the upper cabinet template or rear wall

template.

NOTE

• The ductwork you need for outside ventilation is

not included with your oven. See the standard

ductwork fittings.

Standard Ductwork Fittings

If the existing duct is round, you must use a

rectangular-to-round adapter, with a rectangular

3" extension duct installed between the damper

assembly and the adapter to prevent the exhaust

damper from sticking.

Duct Length

The total length of the duct system, including

straight duct, elbows, transitions, and wall or roof

caps must not exceed 140 feet.

For best performance, do not use more than three

90 degree elbows, and keep the length as short as

possible.

Below are the standard fittings and their

equivalent length in feet.

To calculate the equivalent length of each duct

piece used, see the examples below.

3 1/4" x 10" to 6" transition = 5 ft

3 1/4" x 10" roof cap = 24 ft

3 1/4" x 10" 90° elbow = 25 ft

90° elbow = 10 ft

3 1/4" x 10" wall cap = 40 ft

45° elbow = 5 ft

3 1/4" x 10" flat elbow = 10 ft

13INSTALLATION

ENGLISH

Step 3: Prepare the Venting Blower

Your microwave oven is shipped with the blower

assembled for room venting. You need to adjust

the blower if you want wall-venting or roof-venting

installation.

WARNING

• Electric shock hazard! Unplug unit before

working on it.

• Do not pull or stretch the blower wiring. Pulling

and stretching the blower wiring could result in

electric shock.

• To avoid risk of property damage, unplug the

microwave oven or disconnect the power at the

source by removing the fuse or throwing the

circuit breaker.

• To avoid risk of personal injury, wear protective

gloves when handling the mounting plate.

Installation

1 Remove any shipping materials and parts

from inside the microwave oven. Set them

aside for later use.

2 Cover the countertop or cooktop with a thick,

protective covering to protect it from damage

and dirt.

a Blanket, cardboard or other covering

NOTE

• If you have a free-standing range, disconnect it,

move it onto a piece of cardboard or hardboard

and pull it away from the wall, so that you can

get closer to the upper cabinet and back wall for

easier measuring and drilling.

3 Locate the exhaust adapter, grease filters and

hardware packet.

4 At this point, remove any adhesive tape (if

there is any), on the exhaust adapter, the

grease filters and the power supply cord.

Room-Venting (Recirculating)

Installation

This oven is shipped assembled for room-venting.

Wall-Venting Installation

1 Remove one or several blower plate mounting

screw(s) a and one or two blower unit

mounting screw(s)

f. Remove the blower

plate

d from the cabinet.

b Blower unit

c Knockouts

e Back plate

For 3 1/4" x 10" systems

1/4" x 10" 90° elbow

a (1ea)

Wall cap

b(1ea)

Straight duct (8 ft)

Total length

= 25 ft

= 40 ft

= 8 ft

= 73 ft

For 6" round systems

Transition (1ea)

90°elbows

b (2ea)

Wall cap

c (1ea)

Straight duct (8 ft)

Total length

= 5 ft

= 20 ft

= 40 ft

= 8 ft

= 73 ft

6 ft

2 ft

6 ft

14 INSTALLATION

2 Carefully lift the blower unit out of the

microwave oven.

3 Use side cutters or tin snips to cut out and

remove the knockouts b from the back plate

a. Be careful not to distort the back plate.

Discard the knockouts.

4 To avoid pinching the blower wire, make sure

that it is channeled underneath and between

the two exhaust ports when they are rotated.

5 Rotate and reinstall the blower unit a so that

the exhaust ports b face the rear of the

cabinet and are aligned with the rear

knockouts. When you insert the blower unit,

the blower wire c must be routed as shown.

6 Attach the blower plate d to the microwave

oven so the blower unit exhaust ports

c and

blower plate opening are aligned. Attach one

or two blower unit mounting screw(s)

f and

then one or several blower plate mounting

screw(s)

b Blower unit

e Back plate

7 Insert the tabs on each side of the damper

into the holes at the inside rear of the

adapter. Attach the exhaust adapter a to the

back plate wall side. Push in securely until it is

past the top locking tabs c and in the lower

locking tabs

c. Make sure that the damper

hinge is at the top and that the damper

swings freely.

b Damper (hinge side up)

d Guides on back plate

e Slide exhaust adapter into guides on back

plate.

Roof-Venting Installation

1 Follow steps 1 and 2 under Wall-Venting

Installation.

2 Rotate and reinstall the blower unit a so that

the exhaust ports

b face the top of the

cabinet. When you insert the blower unit, the

blower wire

c must be routed as shown.

15INSTALLATION

ENGLISH

3 Attach blower plate d to microwave oven.

Attach the one or two blower unit mounting

screw(s)

f and then the one or several blower

plate mounting screw(s)

b Blower unit

c Knockouts

e Back plate

4 Insert the tabs on each side of the damper

into the holes at the inside rear of the

adapter. Attach the exhaust adapter a to the

blower plate

b with the two tapping screws

provided. Make sure that the damper

swings freely.

WARNING

• Fire hazard! Correctly install the vent fan before

use.

When changing the vent fan position for wall

venting or roof venting:

• Properly align the ventilation fan openings and

blower plate knockouts.

• Ventilation fan openings should be completely

exposed to the outside.

• After installation, check the air ventilation path.

Refer to step 2 for proper vent selection.

Improper installation can cause problems such as:

• Inability to assemble the blower plate or

ventilation motor correctly

• Abnormal noise during product operation

• Weak ventilation

• Product overheating and the possibility of

product breakdown or fire

Step 4: Prepare the Wall and Upper

Cabinet

WARNING

• To avoid personal injury or property damage, do

not attempt to install this microwave oven if you

cannot find a wall stud. Consult a carpenter or

contractor.

Measure and Attach Templates

1 Using a plumb line and (metal) measuring

tape, find and mark the vertical center line on

the back wall of the opening.

2 Find and mark one or two points where the

studs are on the wall. (Studs are normally 16

inches apart.) Then measure and mark the

stud locations. If you cannot find any wall

studs, consult a local building contractor.

3 Draw a vertical line on the wall at the center of

the 30″ wide opening.

NOTE

• Be sure the minimum width is 30 inches.

16 INSTALLATION

4 Center the rear wall template b in the space

by lining up the plumb line on the wall with

the centerline on the template. Then securely

tape or tack the rear wall template in place.

Make sure the minimum width is 30 inches

and that the top of the rear wall template is

located a minimum of 30 inches above the

cooking surface.

Measure the bottom of the upper cabinet

frame. Trim edges A, B, and C on the upper

cabinet template

a so that the template will

fit on the bottom of the upper cabinet. If the

upper cabinet has a recessed frame, trim the

template so it fits inside the recessed area. If

needed, the template can be trimmed inside

the printed trim lines, as long as you are able

to align the centerline correctly. Align the

centerline of the upper cabinet template with

the centerline of the rear wall template, then

securely tape or tack the upper cabinet

template in place.

WARNING

• To avoid risk of personal injury, electric shock or

death:

- Note where electrical outlets and electrical

wires are before you drill into the wall.

- Locate and disconnect power to any electrical

circuits that could be affected by installing this

oven.

• To avoid risk of personal injury, electric shock or

death, cover the edge of the power supply cord

hole with the power supply cord bushing.

Drill Holes in Wall and Cabinet

1 Drill holes on the circles. If there is a stud, drill

a 3/16" hole for lag screws. If there is no stud,

drill a 3/4" hole for toggle bolts. Make sure to

use at least 1 lag screw in a stud, and 2 toggle

screws in the drywall or the plaster.

2 Drill a 3/8” hole at points J and K on the upper

cabinet template.

If the bottom of the upper cabinet is recessed

3/4" or more, you will need 2"x 2" filler blocks

b (not included) to provide additional support

for the bolts.

a Cabinet front

c Cabinet bottom shelf

Mark the center of each filler block and drill a

3/8” diameter hole at the marks.

Align filler blocks b over the two openings in

the top of the microwave oven cabinet and

attach to the cabinet with masking tape.

3 Cut or drill a 2" diameter hole at the area

marked "M power supply cord hole" on the

upper cabinet template. If the upper cabinet

is metal, you will need to cover the edge of the

hole with the power supply cord bushing

(supplied) to prevent damage to the cord

from the rough metal edge.

4 Cut out the venting areas (with the saber saw)

• Roof-venting: cut out the shaded area

marked L on the upper cabinet template.

• Wall-venting: cut out the shaded area

marked F on the rear wall template.

• Room-venting: go to Step 5: Install the

Mounting Plate.

5 Complete whichever venting system you have

chosen. Use caulking compound to seal the

exterior wall or roof opening around the wall

cap or roof cap.

17INSTALLATION

ENGLISH

Step 5: Install the Mounting Plate

The oven must be connected to at least one wall

stud.

1 Center the rear wall template in the space by

lining up the plumb line on the wall with the

centerline on the template. Then securely

tape or tack the rear wall template in place.

Make sure the minimum width is 30 inches

and that the top of the rear wall template is

located a minimum of 30 inches above the

cooking surface.

NOTE

• If the cabinets are not plumb, adjust the rear

wall template to the cabinets. If the front edge of

the cabinet is lower than the back edge, adjust

the template to be level with the cabinet front.

2 Drill holes at points A and B. Drill the third

hole inside area C, through one of the bottom

holes to match the location of a stud. If there

is a stud, drill a 3/16 hole for lag screws. If

there is no stud, drill a 5/8 hole for toggle

bolts. These holes must be used for

mounting. If the holes are not used, the

installation will not be secure. The installer

must use these holes for proper installation.

Use toggle bolts through these holes, unless

one of them lines up with a stud. Use a lag

screw for studs. Make sure to use at least 1

lag screw in a stud, and 2 toggle bolts in the

drywall or the plaster.

a Minimum 66" from the floor

b For wall - venting only

c Draw lines on studs

d Draw center Line

e Mounting plate

f Support tab

NOTE

• Cut out the shaded area marked F on the rear

wall template for wall-venting.

3 Remove the template from the rear wall.

4 Attach the plate to the wall e. To use spring

toggle head bolts d: Remove the toggle

wings

c from the bolts. Insert the bolts into

the mounting plate

a and replace the spring

toggle head to 3/4 of the length past the bolt

ends. Insert the spring toggle head into the

holes in the wall to mount the plate. You may

pull forward on the plate to help in tightening

the toggle bolts. Tighten all bolts.

b Space more than wall thickness

f Bolt end

Step 6: Attach the Oven to the Wall

WARNING

• To avoid risk of personal injury or property

damage, you will need two people to install this

microwave oven.

1 Carefully lift the microwave oven and hang it

on the support tabs at the bottom of the

mounting plate. Reaching through the upper

cabinet, thread the power supply cord

through the power supply cord hole

b in the

bottom of the upper cabinet.

18 INSTALLATION

2 Rotate the microwave oven upward so the top

of the oven is against the bottom of the upper

cabinet or cabinet frame.

3 Then insert a bolt down through each hole a

in the upper cabinet bottom. Tighten the bolts

until the gap between the upper cabinet and

microwave oven is closed.

4 Roof venting installation: Install the ductwork

through the vent opening in the upper

cabinet. Use a caulking gun to seal the

exterior roof opening around the exhaust cap.

a Damper

5 Use the power supply cord clamp b to bundle

the power supply cord. Install the power

supply cord clamp to the inside of the cabinet

using a screw.

a Duct

6 Grasp the filter screen with one hand holding

the ring and the other hand holding the

opposite end. Insert the end of the filter

screen without the ring into the opening and

slide towards the side of the microwave oven.

Insert the ring end of the filter screen into the

opening and slide the entire screen towards

the center of the microwave until the screen is

securely in position. Repeat for the other filter

screen.

19OPERATION

ENGLISH

OPERATION

Control Panel

The actual control panel may differ from model to model.

Control Panel Features

The appearance or components of the appliance

may differ from model to model.

a Display

Shows the time of day, cooking time settings,

and selected cooking functions.

b Quick Cooking

Press the menu button to start cooking without

pressing the START/Enter button. The oven

automatically adjusts cooking times or power

levels based on the amount of food.

c Defrost

Press the buttons to select preprogrammed

defrost mode or to set defrost time.

d Power Level

Set a cooking power.

e START/Enter

•Press START/Enter to start the oven or enter

amounts.

f STOP/Clear

• Stop cooking or clear all entries.

Control Lock

• Press and hold button for three seconds to

activate Control Lock.

g Timer On/Off

Set the kitchen timer.

h +30 seconds

• Add 30 seconds of cooking time each time

you press it.

i Light and Vent Functions

• Press Light On/Off to turn the cooktop light

on or off.

• Press Vent Hi/Low/Off to set the vent fan

speed.

j Number Keys and More/Less

• Number Keys: Press the buttons to set

cooking time, power level, quantity, or

weight.

• More/Less: Adjust the pre-programmed

cook time.

- More (+): Press this button to add ten

seconds of cooking time each time you

press it.

- Less (-): Press this button to subtract ten

seconds of cooking time each time you

press it.

k Clock

Press Clock to set the time of day.

l Cook Time

Set a desired cook time manually.

Before Use

Setting the Clock

Set the current time to operate the microwave

oven.

1 Press STOP/Clear and press Clock.

20 OPERATION

2 Press the number keys to set the correct time

of day, and press START/Enter.

• To switch from AM to PM, press Clock until

PM appears in the display and press START/

Enter.

NOTE

• To reset the clock mode, press Clock or unplug

the power cord and plug it back in.

Control Lock

Use this safety feature to lock the control panel

before cleaning the oven or to prevent children

from unsupervised use of the oven.

Setting Control Lock to ON

1 Press STOP/Clear.

2 Press and hold STOP/Clear until Loc appears

in the display (approximately 3 seconds).

Canceling Control Lock

Press and hold STOP/Clear until Loc disappears in

the display (approximately 3 seconds).

NOTE

• If set, the time of day reappears in the display

after 1 second.

• If the oven is locked, Loc appears in the display

when any key is pressed.

• Unlock the oven to resume normal use.

Kitchen Timer

The Timer function serves as an extra kitchen

timer up to 99 minutes, 99 seconds. It chimes

when the set time runs out. It does not start or

stop cooking.

Setting Timer for 3 Minutes

1 Press Timer On/Off.

2 Press the number keys to set the time (3, 0,

and 0), and press START/Enter.

• The timer starts immediately and the time

counts down in the display.

3 To cancel the timer, press Timer On/Off.

NOTE

• When the time is over, the oven beeps

continuously until you press Timer On/Off.

Setting the Cooktop Light

Use the Light settings to adjust the light for the

cooktop below the microwave.

1 Press Light On/Off to turn the light on.

2 Press Light On/Off again to turn the light off.

Setting the Vent Fan Speed

Use this button to set the vent fan speed. The vent

removes steam and other vapors from the cooking

surface.

1 Press Vent Hi/Low/Off once to set the vent

speed to high.

2 Press Vent Hi/Low/Off twice to set the vent

speed to low.

3 Press Vent Hi/Low/Off again to turn the vent

off.

NOTE

• Turn the microwave’s vent fan on whenever you

use the oven range cooktop below it. The fan

captures smoke, steam, and odors and also

prevents the heat from the cooktop from

damaging microwave components.

• If the microwave is cooking, the vent fan turns

on automatically if the sensors detect too much

heat from the cooktop. This is designed to

prevent microwave component damage.

21OPERATION

ENGLISH

Microwave Power Levels

This microwave oven is equipped with 10 power

levels to give you maximum flexibility and control

over cooking.

• When operating at 100 % power levels for

prolonged periods, the output power will be

reduced gradually to help prevent the unit from

electrically overheating.

Quick Start and Stop

Using Quick Start

This feature allows you to start the microwave

function without pressing the START/Enter

button.

Cooking for 2 Minutes on High Power

Press +30 seconds four times.

• The oven starts immediately and the time counts

down in the display.

•Press +30 seconds repeatedly to extend the

cook time by 30 seconds every time the button is

pressed (up to 99 min 59 seconds).

Interrupting Cooking

• To stop the oven during a cycle, open the door or

Press STOP/Clear once.

• To restart cooking, close the door and press

START/Enter.

• To stop the oven and clear the settings during a

cycle, press STOP/Clear twice.

Manual Cooking

Using Manual Cooking

Unless you are using the auto cooking functions,

the cook time and power level must be set

manually.

Cooking for 5 Minutes, 30 Seconds at 80%

Power

1 Press Cook Time and press the number keys

to set the cook time (5:30).

2 Press Power Level, press the number 8 key to

select power level 8, and press START/Enter.

• When cooking is complete, a chime sounds

and End appears in the display window.

NOTE

• If a power level is not selected, the oven defaults

to 100% power.

Power

Level

Use

High 10

(100 %)

• Boiling water.

• Browning ground beef.

• Making candy.

• Cooking whole poultry, poultry

pieces, fish & vegetables.

• Cooking tender cuts of meat.

9 (90%)

• Reheating rice, pasta & vegetables.

8 (80%)

• Reheating prepared foods quickly.

• Reheating sandwiches.

7 (70%)

• Cooking egg, milk and cheese

dishes.

• Cooking cakes and breads.

• Melting chocolate.

6 (60%)

•Cooking veal.

• Cooking whole fish.

• Cooking puddings and custard.

5 (50%)

• Cooking ham, whole poultry and

lamb.

• Cooking rib roast and sirloin tip.

4 (40%)

• Thawing meat, poultry and seafood.

3 (30%)

• Cooking less tender cuts of meat.

2 (20%)

• Taking chill out of fruit.

• Softening butter.

1 (10%)

• Keeping casseroles and main dishes

warm.

• Softening butter and cream cheese.

0 (0%)

• Standing time

22 OPERATION

Using Multi-Stage Cooking

Program an item to cook in 2 stages with different

power levels and cooking times.

Cooking for 3 Minutes at 80% Power and

then at 50% for 7 Minutes

1 Press Cook Time and enter the first cook time

(3, 0, and 0).

2 Press Power Level and enter the power level

(8).

3 Press Cook Time and enter the second cook

time (7, 0, and 0).

4 Press Power Level and enter the power level

(5).

5 Press START/Enter.

• When the first stage is over, you will hear

two short tones as the oven begins the

second cook stage.

Cooking Mode

Cook your favorite foods without having to select

cooking times and power levels.

Quick Cooking Mode

Press the menu button to start cooking without

pressing the START/Enter button. The oven

automatically adjusts cooking times or power

levels based on the amount of food.

Popcorn (3.0 or 3.5 oz.)

Pop only one package at a time. For best results,

use a fresh bag of popcorn. Place a bag of

prepackaged microwave popcorn on the center of

the glass tray.

• Press Popcorn once for 3.5 oz. bag, and twice for

3.0 oz. bag.

- When the cook time ends, a beep sounds and

End appears in the display.

CAUTION

• Only pop popcorn in a microwavable container

or in commercial packages designed for

microwave ovens.

• Do not reuse popcorn bags.

• Do not leave microwave unattended while

popping corn.

• Follow directions on bag.

Potato (1 - 4 potatoes, 8 oz. per potato)

Pierce potato with fork several times before

cooking.

•Press Potato once for each potato (up to 4

potatoes).

- When the cook time ends, a beep sounds and

End appears in the display.

- Standing time: 5 minutes

Pizza (1 - 3 slices, 5 oz. per slice)

Place pizza on a low plate and paper towel, and

don't cover.

•Press Pizza once for each slice (up to 3 slices).

- When the cook time ends, a beep sounds and

End appears in the display.

Frozen Entree (10 or 20 oz.)

Cook commercially packaged microwave Frozen

Entree.

Remove tray from outer carton.

Do not remove film cover, but cut it to vent.

•Press Frozen Entree once for 10 oz. package

and twice for 20 oz. package.

- When the cook time ends, a beep sounds and

End appears in the display.

NOTE

• If desired, manually pause cooking halfway

through, stir, and then resume cooking.

Auto Cook

1 Press Auto Cook repeatedly until the desired

menu code appears in the display.

2 Use the number keys to enter the desired

amount.

• When the cook time ends, a beep sounds

and End appears in the display.

Auto Cook Menu

Refer to the information below to set the desired

menu item and see the recommended amounts.

23OPERATION

ENGLISH

• Ac-1 Fresh Vegetable (1 - 4 cups)

- Place vegetables in a microwavable bowl or

casserole. Add water and cover with vented

plastic wrap.

- Add 2 tbsp water for 1 - 2 cups, add 4 tbsp

water for 3 - 4 cups.

- Standing time: 3 minutes

• Ac-2 Frozen Vegetable (1 - 4 cups)

- Place vegetables in a microwavable bowl or

casserole. Add water and cover with vented

plastic wrap.

- Add 2 tbsp water for 1 - 2 cups, add 4 tbsp

water for 3 - 4 cups.

- Standing time: 3 minutes

• Ac-3 Rice (1 - 2 cups)

- Place in a microwavable bowl or casserole.

Cover with vented plastic wrap.

- Standing time: 5 minutes.

• Ac-4 Casserole (1 - 4 cups)

- Place in a microwavable bowl or casserole.

Cover with vented plastic wrap.

- Standing time: 3 minutes.

- Remove plastic wrap and stir if desired.

Auto Reheat

1 Press Auto Reheat repeatedly until the

desired menu code appears in the display.

2 Use the number keys to enter the desired

amount.

• When the cook time ends, a beep sounds

and End appears in the display.

Auto Reheat Menu

Refer to the information below to set the desired

menu item and see the recommended amounts.

• rh-1 Dinner Plate (1 serving: 10 oz. or 2

servings: 15 oz.)

- Place food on a plate. Cover with vented plastic

wrap.

- Standing time: 3 minutes

• rh-2 Soup / Sauce (1 - 4 cups)

- Place in shallow microwavable casserole.

Cover with vented plastic wrap.

- Standing time: 3 minutes

• rh-3 Casserole (1 - 4 cups)

- Place in a microwavable bowl or casserole.

Cover with vented plastic wrap.

- Standing time: 3 minutes.

• rh-4 Roll / Muffin (1 - 4 pieces, 2 oz. per piece)

- Place on paper towel. Do not cover.

Soften

The oven uses low power to soften foods (butter,

ice cream, cream cheese and frozen juice).

1 Press Soften repeatedly until the desired

menu code appears in the display.

2 Use the number keys to enter the desired

amount.

Soften Menu

Refer to the information below to set the desired

menu item and see the recommended amounts.

• 1 Butter (1 - 3 sticks, 1 stick: 4 oz.)

- Cookware: Microwave-safe dish

- Food temperature: Refrigerated

- Instructions: Unwrap and place food in oven.

Butter will be at room temperature and ready

for use in a recipe.

• 2 Ice Cream (Pint, Quart, Half Gallon)

- Food temperature: Frozen

- Instructions: Remove lid and cover. Place food

in oven. Ice cream will be soft enough to make

scooping easier.

• 3 Cream Cheese (3 or 8 oz.)

- Cookware: Microwave-safe dish

- Food temperature: Refrigerated

- Instructions: Unwrap and place food in oven.

Cream cheese will be at room temperature

and ready for use in a recipe.

• 4 Frozen Juice (6, 12, or 16 oz.)

- Food temperature: Frozen

- Instructions: Remove top. Frozen juice will be

soft enough to mix easily with water.

Category

Press Number for Amount

1 2 3

Butter 1 stick 2 sticks 3 sticks

Chocolate 4 oz. 8 oz. -

Cheese 8 oz. 16 oz. -

Marshmallows 5 oz. 10 oz. -

25OPERATION

ENGLISH

• dEF4 Bread (0.1 - 1.0 lbs)

- Sliced bread, buns, baguettes, etc.

- Separate slices and place between paper

towels or on flat plate. Turn food over at beep.

- Standing time: 1-2 minutes

Cookware Guide

Microwave-Safe Cookware

Use microwavable cookware.

• Ovenproof Glass

- Ovenproof glassware that is treated for high

intensity heat so it is heat-resistant is

microwave-safe.

- Use utility dishes, loaf dishes, pie plates, cake

plates, liquid measuring cups, casseroles and

bowls without metal rims.

- Do not use delicate glassware, such as

tumblers or wine glasses, as these might

shatter when heated.

• China

- Use bowls, cups, serving plates, pottery,

stoneware, ceramic, and platters without

metal rims or handles. Many containers made

of these materials are microwave-safe, but test

them before use.

• Plastic

- Plastic Storage Containers: Use plastic

dishes, cups, semi-rigid freezer containers and

plastic bags only for short cooking times. Do

not use them when cooking food for long

periods or at high power levels, as the hot food

will eventually warp or melt the plastic.

- Plastic wrap (as a cover): Lay the plastic wrap

loosely over the dish and press it to the sides.

Vent plastic wrap by turning back one edge

slightly to allow excess steam to escape. The

dish should be deep enough so that the plastic

wrap will not touch the food. As the food heats

it may melt the plastic wrap wherever the wrap

touches the food.

- Plastic Cooking Bags: Provided they are

specially made for cooking, cooking bags are

microwave safe. Remember to make a slit in

the bag so that steam can escape. Never use

ordinary plastic bags for cooking in the

microwave oven, as they will melt and rupture.

- Plastic Microwave Cookware: A variety of

shapes and sizes of microwave cookware are

available. You may be able to use items you

already have on hand rather than investing in

new kitchen equipment.

• Paper

- Use paper towels, waxed paper, paper

napkins, and paper plates with no metal rims

or design. Look for the manufacturer’s label

for use in the microwave oven.

- Paper plates and containers are convenient

and safe to use in the microwave oven,

provided that the cooking time is short and the

foods to be cooked are low in fat and

moisture. Paper towels are also very useful for

wrapping foods and for lining baking trays in

which greasy foods such as bacon are cooked.

- Avoid colored paper products as the color may

run. Do not use recycled paper products in the

microwave oven. They may contain impurities

which could cause arcing or fires when used in

the microwave.

• Tableware

- Many containers made of pottery, stoneware

and ceramic are also microwave-safe. If in

doubt consult the manufacturer’s literature or

perform the microwave test.

- Do not put plates with painted decoration in

the oven, as the paint may contain metal and

cause arcing.

Microwave-Unsafe Cookware

• Metal Containers/Metal Decoration

- Never use metal or metal-rimmed cookware in

the microwave oven.

- Microwaves cannot penetrate metal. They will

bounce off any metal object in the oven and

cause arcing, an alarming phenomenon that

resembles lightning.

- Metal shields the food from microwave energy

and produces uneven cooking. Also avoid

metal skewers, thermometers, foil trays,

metal-rimmed or metal-banded dinnerware,

casserole dishes, etc. The metal rim interferes

with normal cooking and may damage the

oven.

• Aluminum Foil

- Avoid large sheets of aluminum foil because

they hinder cooking and may cause harmful

arcing.

- Use small pieces of foil to shield poultry legs

and wings.

- Keep ALL aluminum foil at least 1 inch from

the side walls and door of the oven.

26 OPERATION

• Wood

- Wood bowls and boards will dry out and may

split or crack when you use them in the

microwave oven.

- Baskets react in the same way.

• Tightly Covered Cookware

- Be sure to leave openings for steam to escape

from covered containers.

- Pierce plastic pouches of vegetables or other

food items before cooking.

- Tightly closed pouches could explode.

• Brown Paper

- Avoid using brown paper bags.

- They absorb too much heat and could burn.

• Flawed or Chipped Cookware

- Any container that is cracked, flawed, or

chipped may break in the oven.

• Metal Twist Ties

- Remove metal twist ties from plastic or paper

bags.

- They become hot and could cause a fire.

Testing Cookware before Use

Most heat resistant and non-metallic cookware is

safe for use in your oven. However, some

cookware may contain materials that are not

suitable for microwave use. Follow the steps below

to find out if cookware can be used in the

microwave.

1 Place the container in question and a glass

measuring cup filled with water next to each

other inside the oven.

2 Heat the container and glass measuring cup

for 1 minute at HIGH power.

• If the water heats up but the container

remains cool to the touch, the container is

microwave-safe.

• If the temperature of the water does not

change but the container becomes warm, it

is not safe for use in the microwave oven.

CAUTION

• Some items with high lead or iron content are

not suitable for microwave cooking.

• Cookware should be checked to ensure that it is

suitable for use in the microwave.

• Always be careful when taking cookware out of

the oven. Some dishes absorb heat from the

cooked food and may be hot.

Cooking Guide

Cooking Tips

Carefully monitor the food in the microwave oven

while it is cooking. Directions given in recipes to

elevate, stir, etc., are the minimum steps

recommended. If food is overcooked (dry),

undercooked, or unevenly cooked, make

adjustments before or during cooking to correct

the problem. Ensure food reaches an internal

temperature of 165

8 for safe consumption when

cooking and reheating.

• Overcooked or Dry Food

- Sprinkling: Sprinkle low-moisture foods such

as roasts and vegetables with water before

cooking, or cover them to retain moisture.

- Density: Light, porous food such as cakes and

breads cook more quickly than heavy, dense

foods such as roasts and casseroles.

- Shielding: Cover the corners of square dishes

with small strips of aluminum foil to prevent

overcooking. Don’t use too much foil, and

secure the foil to the dish. Foil can cause

arcing if it gets too close to the oven walls

during cooking.

- Bones and Fat: Bones conduct heat, and fat

cooks more quickly than meat. Take care with

bony or fatty cuts of meat.

• Undercooked Food

- Covering: Cover food with a microwave-safe

lid, parchment paper (not waxed paper), or

plastic wrap to trap heat and steam and cook

food more quickly.

- Standing Time: Let food stand for several

minutes after being removed from the oven to

allow it to finish cooking and help flavors blend

and develop.

- Quantity: The more food you place in the

oven, the longer the required cooking time.

- Temperature: Ice-cold ingredients take much

longer to cook than room temperature

ingredients.

• Unevenly Cooked Food

- Stirring: Stir food from the outside toward the

center during cooking, as food at the outside

of the dish heats more quickly.

27OPERATION

ENGLISH

- Arranging: Turn food over several times

during cooking. The upper portion of thick

foods cooks more quickly than the lower

portion.

- Shaping: Place the thickest portions of foods

like meat, poultry or fish toward the outside of

the cookware to help them cook more evenly.

If possible, shape foods into thin rounds or

rings.

• Foods with Skin, Shell or Membrane

- Skin or Membrane: Pierce the outsides of

foods like potatoes, sausages, or egg whites or

yolks before cooking.

- Shell: Pierce or remove the shells from eggs,

clams, oysters, or other shelled foods before

cooking.

• Defrosting Tips

- Remove fish, shellfish, meat, and poultry from

its original wrapping paper or plastic package.

Otherwise, the wrap close to the foods will

hold steam and heat, which can cause the

outer surface of the foods to be cooked.

- Remove any metal twist ties.

- Always slit or pierce plastic pouches or

packaging.

- Open containers such as cartons before they

are placed in the oven.

- If food is foil wrapped, remove foil and place

the food in a suitable container.

- The length of defrosting time varies

depending on the shape of the food and on

how solidly the food is frozen.

- As food begins to defrost, separate the food

into pieces so that they can defrost more

easily.

- Turn over food during defrosting or standing

time. Separate into pieces and remove food as

required.

- Let food stand after defrosting. Food should

still be somewhat icy in the center when

removed from the oven.

- When using Defrost, the weight to be entered

is the net weight in pounds and tenths of

pounds (the weight of the food minus the

container).

- Slit the skins of frozen food such as sausage.

- Bend plastic pouches of food to ensure even

defrosting.

- Place food in a shallow container or in a

microwave roasting dish to catch the

drippings.

- Always underestimate defrosting time. Food

should still be somewhat icy in the center

when removed from the oven. If defrosted

food is still frozen solid in the center, return it

to the microwave oven for more defrosting.

- Depending on the shape of the food, some

areas may defrost more quickly than others.

- The shape of the package affects how quickly

food will defrost. Shallow packages will defrost

more quickly than a deep block.

- For best results, shape ground meat into the

form of a doughnut before freezing. When

defrosting, scrape off thawed meat when the

beep sounds and continue defrosting.

- Use small pieces of aluminum foil to shield

parts of food such as chicken wings, leg tips,

fish tails, or areas that start to get warm. Make

sure the foil does not touch the sides, top, or

bottom of the oven. The foil can damage the

oven lining.

Precautions

WARNING

• Do not use your microwave oven to cook eggs in

the shell. Pressure can build up inside the shell,

causing it to burst.

• Never operate the oven when it is empty. Food

or water should always be in the oven during

operation to absorb the microwave energy.

• To program the oven, press the center of each

button firmly. When a button is pressed

correctly, a beep sounds and the oven is

activated. Do not press several buttons at once.

• Do not strike the control panel with silverware,

utensils, etc. It may be damaged or broken.

• Always be careful when taking cookware out of

the oven. Some dishes absorb heat from the

cooked food and may be hot. See the Cookware

Guide section for more information.

• To avoid breakage, allow cookware to cool

before rinsing or submerging in water. Always

allow the turntable to cool before removing it

from the oven.

• Do not use the oven to dry newspapers or

clothes. They may catch fire.

• Use thermometers that have been approved for

microwave oven cooking.

• The turntable must always be in place when you

operate the oven.

28 SMART FUNCTIONS

SMART FUNCTIONS

Smart Diagnosis

Feature

This feature is only available on models with the c

or d logo.

Use this feature to help you diagnose and solve

problems with your appliance.

NOTE

• For reasons not attributable to LGE’s negligence,

the service may not operate due to external

factors such as, but not limited to, Wi-Fi

unavailability, Wi-Fi disconnection, local app

store policy, or app unavailability.

• The feature may be subject to change without

prior notice and may have a different form

depending on where you are located.

Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi

equipped appliance, it can transmit

troubleshooting data to a smartphone using the

LG ThinQ application.

• Launch the LG ThinQ application and select the

Smart Diagnosis feature in the menu. Follow

the instructions provided in the LG ThinQ

application.

Using Audible Diagnosis to

Diagnose Issues

Follow the instructions below to use the audible

diagnosis method.

• Launch the LG ThinQ application and select the

Smart Diagnosis feature in the menu. Follow

the instructions for audible diagnosis provided

in the LG ThinQ application.

1 Press the START/Enter button for three

seconds.

• If the display has been locked, you must

deactivate the lock and then reactivate it.

2 Hold the mouthpiece of your phone in front of

the Smart Diagnosis logo located on the

control panel.

3 Keep the phone in place until the tone

transmission has finished. The display will

count down the time. Once the countdown is

over and the tones have stopped, the

diagnosis will be displayed in the application.

NOTE

• For best results, do not move the phone while

the tones are being transmitted.

Max

10 mm

Max.

10 mm

29MAINTENANCE

ENGLISH

MAINTENANCE

Cleaning

Cleaning the Interior

Clean the inside of the microwave weekly or as

needed.

1 Use a damp cloth to clean the surfaces of the

door and wipe out crumbs between the door

and the frame.

2 Remove the turntable and support ring. Rinse

them off using mild dish soap and a soft cloth

or clean them in the dishwasher. Make sure

all parts are dry before reassembling.

3 Remove greasy spatters with a mild dish soap

and a soft cloth, rinse, and then dry. Do not

use harsh or abrasive cleaners.

• Wipe spatters immediately with a wet paper

towel, especially after cooking chicken or

bacon.

• If steam accumulates inside or outside of

the oven door, wipe the panels with a soft

cloth.

• For stubborn soil, boil a cup of water in the

oven for 2 to 3 minutes. Steam will soften

the soil. To get rid of odors inside the oven,

boil a cup of water with some lemon juice or

vinegar in it. Use caution when removing

the water, as it will be hot and could cause

burns.

• If some induction cleaners containing

abrasives are used, the appearance of the

product may be damaged.

Cleaning the Exterior

1 Clean the outside of the oven with soap and

water.

2 Rinse with clean water and dry with a soft

cloth or paper towel.

• To prevent damage to the internal working

parts of the oven, do not allow water to

seep into the ventilation openings.

• The door and door seals should be kept

clean. Use warm, soapy water to clean.

Rinse off soap residue and dry thoroughly.

• Frequently wipe metal parts with a damp

cloth.

Cleaning the Control Panel and

Glass

1 Open the door to prevent the oven from

accidentally starting.

2 Gently wipe the control panel clean with a

soft, damp cloth and mild dish soap. Do not

use harsh or abrasive cleaners.

3 To clean the glass, spray glass cleaner on a

damp cloth and wipe. Do not spray glass

cleaner directly onto the microwave.

4 Press STOP/Clear after cleaning.

Cleaning the Accessories

Wash the glass tray and rotating ring in mild,

sudsy water. For heavily soiled areas, use a mild

cleanser and scouring sponge. Dry completely

before use.

• The glass tray and rotating ring are dishwasher

safe.

NOTE

• Abrasive cleansers, steel wool pads, gritty wash

cloths, some paper towels, and other abrasive

surfaces can damage the control panel and the

interior and exterior oven surfaces.

Cleaning the Grease Filters

Filters should be cleaned at least once a month or

more often if needed.

1 To remove, slide the grease filter back slightly

and pull it downward.

30 MAINTENANCE

2 Soak grease filters in hot water and a mild

detergent.

3 Rinse well and shake to dry.

• Do not use ammonia or place in a

dishwasher. The aluminum will darken.

4 To reinstall, slide the filter in on the back side

and push it upward to secure it.

NOTE

• Do not operate the hood without the filters in

place.

Replacing Parts

Replacing the Charcoal Filter

If your oven is vented inside, the charcoal filter

should be replaced every 6 to 12 months, and

more often if necessary. The charcoal filter cannot

be cleaned. To order a new charcoal filter, contact

an LG Customer Information Center or visit the

lg.com website.

1 Unplug the power cord and wear gloves.

2 Remove the vent cover screw. Open the oven

door, hold both sides of the vent cover and

remove it.

3 Remove the old charcoal filter.

4 Slide a new charcoal filter into place.

5 Slide the bottom of the vent cover into place.

Push the top until it snaps into place. Tighten

the screw to secure the vent grille in place.

6 Close the oven door, plug in the power cord

and set the clock.

Replacing the Cooktop Light

1 Unplug the power cord and wear gloves.

2 Remove the bulb cover screws and open the

bulb cover.

3 Replace the bulb with 30 watt appliance bulb.

31MAINTENANCE

ENGLISH

4 Close the bulb cover, and tighten the bulb

cover screws in place.

5 Plug the power cord and set the clock.

Replacing the Oven Light

1 Unplug the power cord and put on gloves.

2 Remove the 2 vent grille mounting screws.

Slide the vent grille forward to remove it.

3 Remove the light cover screw.

4 Pull the light cover forward and lift up the

bulb holder.

5 Replace bulb with a 30 watt appliance bulb.

6 Insert the light cover, and tighten the light

cover screw in place.

7 Slide the bottom of the vent grille into place.

Push the top in until it snaps into place. Insert

and tighten the vent grille mounting screws.

8 Plug in the power cord and set the clock.

32 TROUBLESHOOTING

TROUBLESHOOTING

FAQs

Frequently Asked Questions

Q: Will the oven be damaged if it operates while empty?

A: Yes. Never operate the oven while it is empty or without the glass tray.

Q: Does microwave energy pass through the viewing screen in the door?

A: No. The metal screen bounces the energy back to the oven cavity. The holes (or ports) allow only light

to pass through. They do not let microwave energy pass through.

Q: Why do I see a light reflection around the outer case?

A: This light is from the oven light which is located between the oven cavity and the outer wall of the

oven.

Q: What are the various sounds I hear when the oven is operating?

A: The clicking sound is caused by a mechanical switch turning the microwave oven's magnetron ON

and OFF.

The heavy hum and clunk is from the change in power the magnetron draws as it is turned ON and

OFF by a mechanical switch. The change in blower speed is from the change in line voltage caused by

the magnetron being turned ON and OFF.

Q: Can my oven be damaged if food is cooked for too long?

A: Like any other cooking appliance, it is possible to overcook food to the point that the food creates

smoke and even possibly fire, and damages the inside of the oven. It is always best to be near the

oven while you are cooking.

Q: Why is a standing time recommended after microwave cooking time is over?

A: Standing time allows foods to continue cooking evenly for a few minutes after the actual microwave

oven cooking cycle. The amount of standing time depends upon the density of the foods.

Q: Why is additional time required for cooking food stored in the refrigerator?

A: As in conventional cooking, the initial temperature of food affects total cooking time. You need more

time to cook food taken out of a refrigerator than for food at room temperature.

Q: Sometimes the door of my oven appears wavy. Is this normal?

A: This appearance is normal and does not affect the operation of your oven.

Q: Why does the glass tray not move?

A: The correct side of the tray should be facing up and the tray should sit firmly on the center hub. The

support is not operating correctly. Reinstall the glass tray and restart the oven. Cooking without the

glass tray can give you poor results. On some models, the turntable may be turned off. See Setting

the Turntable in the Operation section.

Q: Why does the dish become hot when I microwave food in it? I thought that this should not

happen.

A: As the food becomes hot it will conduct the heat to the dish. Use hot pads to remove food after

cooking.

Q: What does standing time mean?

33TROUBLESHOOTING

ENGLISH

A: Standing time means that food should be taken out of the oven and covered for additional time after

cooking. This process allows the cooking to finish, saves energy, and frees the oven for other

purposes.

Q: Can I pop popcorn in my oven? How do I get the best results?

A: Yes. Pop packaged microwave popcorn following manufacturer’s guidelines or use the

preprogrammed Popcorn button.

Do not use regular paper bags. Use the listening test by stopping the oven as soon as the popping

slows to a pop every one or two seconds. Do not try to repop unpopped kernels. You can also use

special microwave poppers. When using a popper, be sure to follow manufacturer’s directions. Do not

pop popcorn in glass utensils.

Q: Why does steam come out of the air exhaust vent?

A: Steam is normally produced during cooking. The oven has been designed to vent steam out of the

vent.

Q: Why aren't the function buttons working?

A: Make sure that the oven is not in Control Lock mode. "Loc" will show in the display if Control Lock is

activated. To deactivate Control Lock, press and hold STOP/Clear for three seconds.

34 TROUBLESHOOTING

Before Calling for Service

Review this section before calling for service; doing so will save you both time and money.

For detailed information or videos, visit www.lg.com

for the troubleshooting page.

Operation

Problem Possible Cause & Solution

Microwave oven

does not start

Power cord is unplugged, door is open, or cooking time has not been set.

• Plug in power cord or check for a blown circuit fuse or a tripped main circuit breaker.

• Close oven door.

• Set cooking time.

Timer function started.

• If the display shows a time counting down but the oven is not cooking, check to see if a

Timer function has been started instead of a cooking function.

Oven light does not

work

The light bulb is loose or defective, or the power cord is unplugged.

• Replace the light bulb properly.

• Plug in power cord.

Arcing or Sparking Cookware is not microwave safe, or the oven is being operated while it is empty.

• Use microwave-safe cookware. When in doubt, test cookware before use.

• Do not operate oven while it is empty.

Wire twist-ties have not been removed from paper or plastic bags, or the metal rack

was installed improperly.

• Remove wire twist-ties from paper or plastic bags.

• Place the rack securely in the four plastic supports.

Incorrect Time of

Day

Power interruption.

• Reset the time. See Setting the Clock section to reset time of day.

Unevenly Cooked

Foods

Cookware is not microwave safe, or cook settings were wrong.

• Test cookware to make sure it is microwave safe.

• Do not cook without the glass tray.

• Turn or stir food while cooking.

• Defrost food completely before cooking.

• Use correct cook time and power level.

• Check position of aluminum strips used to prevent overcooking.

Overcooked Foods Cooking settings and methods are wrong.

• Change cook time or power level.

Undercooked Foods Cookware is not microwave safe, or cook settings were wrong.

• Test that cookware is microwave safe.

• Defrost food completely before cooking.

• Change cook time or power level.

• Make sure that ventilation ports are not blocked.

Improper Defrosting Cookware is not microwave safe, or cook settings were wrong.

• Test that cookware is microwave safe.

• Change defrost time or weight.

• Turn or stir food during defrost cycle.

35LIMITED WARRANTY

ENGLISH

LIMITED WARRANTY

USA

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG ELECTRONICS ("LG") TO RESOLVE DISPUTES BY BINDING ARBITRATION

INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND

JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING

DISPUTES" BELOW.

Should your LG Microwave Oven ("Product") fail due to a defect in materials or workmanship under

normal and proper use, during the warranty period set forth below, LG will, at its option, repair or

replace the Product. This limited warranty is valid only to the original retail purchaser of the

Product ("You") and applies only when purchased lawfully and used within the United States

including U.S. Territories.

• Replacement Products and parts are warranted for the remaining portion of the original warranty period

or ninety (90) days, whichever is greater.

• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory

remanufactured.

• Replaced Product or part(s) will be the property of LG.

• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain

warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION

TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S.

DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR

PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS,

WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE

PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR

OTHERWISE. LG'S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR

THE PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE

EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU

SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct

unauthorized repairs.

• Damage or failure of the Product to perform during power failures and interrupted or inadequate

electrical service.

• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted

drain lines, inadequate or interrupted water supply or inadequate supply of air.

WARRANTY PERIOD

Microwave Oven Inverter Magnetron Only

Parts (internal/functional parts only) and Labor: One

(1) year from the date of original retail purchase

Parts Only: Ten (10) years from the date of original

retail purchase You are responsible for any applicable

labor cost.

36 LIMITED WARRANTY

• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or

contrary to the Product owner’s manual.

• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts

of nature, or any other causes beyond the control of LG.

• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is

used for other than the intended purpose, or any water leakage where the Product was not properly

installed.

• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.

• Damage or failure of the Product caused by transportation, storage, and/or handling, including

scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is

reported within one (1) week of delivery.

• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or

maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or

maintenance includes installation or maintenance contrary to the Product owner’s manual.

• Damage or failure of the Product caused by the use of parts, components, accessories, consumable

cleaning products, or any other products or services that were not authorized by LG.

• Damage or missing items to any display or open box Product.

• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.

• Products with original serial numbers that have been removed, altered, or cannot be readily determined.

• Increases in utility costs and additional utility expenses.

• Any noises associated with normal operation.

• Products used for other than normal and proper household use (e.g., commercial or industrial use) or

contrary to the Product owner’s manual.

• Costs associated with removal and reinstallation of the Product for repairs, or the removal and

reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with

the Product Owner's manual.

• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air

filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under

this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by You.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

Call 1-800-243-0000

and select the appropriate option from the menu.

Or visit our website at http://www.lg.com

Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

NOT COVERED BY WARRANTY

Problem Cause Solution

Unit has no power

• House power turned off (power supply)

• Tripped breaker.

• The power cord is not installed properly.

• Check house power

supply.

• Check proper power

cord connection.

• Check extension cord.

37LIMITED WARRANTY

ENGLISH

Spark / Arcing Aluminum foil or metal utensil used in microwave

mode.

• Check user

instructions.

•DO NOT use

aluminum foil or metal

utensils in microwave

mode.

Microwave oven

installation issue.

• Vibration noise

• Unit is not level

• Installation damage

• Mounting bracket screw not fixed completely.

• Mounting plate not aligned.

- 3/16" Hole on Studs, 5/8" Hole on Drywall

Only

a Minimum 66" from the floor

b For Wall Venting Only

c Draw Lines on Studs

d Draw Center Line

e Mounting Plate

f Support Tab

a Space More Than Wall Thickness

b Toggle Wings

c Toggle Bolt

d Bolt End

e Wall

f Mounting Plate

• Product carried/installed improperly.

Check with installer first.

Problem Cause Solution

38 LIMITED WARRANTY

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED

WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND

NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH

WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its

parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,

predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include

any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,

regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or

relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG

Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.

You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The

notice must provide your name, address, and telephone number; identify the product that is the subject of

the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to

resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during

the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us

only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute

between you and LG shall not be combined or consolidated with a dispute involving any other person’s or

entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you

and LG shall not under any circumstances proceed as part of a class or representative action. Instead of

Vent is not working.

•Weak or no

ventilation.

• Abnormal noise

during operation.

• Product overheating.

• Improper blower unit direction or installation.

• Improper ductwork or damper connection.

a Exhaust Adapter

b Damper (hinge side up)

c Guides

d Locking Tabs

e Cable Clamping for Power Cord

f Duct

• Check blower unit

direction and reinstall

if necessary.

• Properly align the

exhaust operation

ports and blower plate

opening.

• Blower unit exhaust

ports should be

completely exposed to

the outside.

• After installation,

check the air

ventilation path

Problem Cause Solution

39LIMITED WARRANTY

ENGLISH

arbitration, either party may bring an individual action in small claims court, but that small claims court

action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written

demand for arbitration. The arbitration will be administered by the American Arbitration Association

(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that

are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the

procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a

copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner

described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,

USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a

conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will

govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on

the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,

except that issues relating to the scope and enforceability of the arbitration provision and to the

arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this

provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any

disputes between us except to the extent that such law is preempted by or inconsistent with applicable

federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand

for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000

in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as

otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any

arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the

arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering

factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the

foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator

can award them to the same extent that a court would. If the arbitrator finds either the substance of your

claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by

the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will

be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously

disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise

provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails

in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration

conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic

hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the

right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a

location within the federal judicial district in which you reside unless we both agree to another location or

we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can

require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no

later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by

either: (i) sending an e-mail to [email protected]

, with the subject line: “Arbitration Opt Out” or (ii) calling 1-

800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;

(b) the date on which the product was purchased; (c) the product model name or model number; and (d)

the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://

www.lg.com/us/support and clicking on “How do I find my model number?”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail

or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any

way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and

do not opt out, then you accept all terms and conditions of the arbitration provision described above.

LG Customer Information Center

www.lg.com

For inquiries or comments,

visit www.lg.com or call:

1-800-243-0000

U.S.A.

1-888-542-2623

CANADA

Centro de Información al Cliente LG

¡Registre su producto en línea!

www.lg.com

Para consultas o comentarios, visite

www.lg.com o llame por teléfono:

1-800-243-0000

EE.UU.

1-888-542-2623

CANADÁ

Centre de Service à la Clientèle de LG

Enregistrez votre produit en ligne!

Pour des questions ou des commentaires,

visitez www.lg.com/ca_fr ou appelez :

1-800-243-0000

ÉTATS-UNIS

1-888-542-2623

CANADA

LG Electronics MVEM1621Y 1.6 cu. ft. Over-the-Range Microwave Oven

Product's Documents

Owner’s Manual English

Specifications

LG Electronics MVEM1621Y Questions and Answers