
User manual
Register your product and get support at
www.philips.com/support
Cordless phone
M470/M475

EN 2
Contents
1 Important safety instructions 4
2 Your phone 5
What is in the box 5
Overview of the phone 6
Overview of the base station 7
3 Get started 7
Connect the base station 7
Install the supplied batteries 8
Charge handset either way around
9
Check the battery level 10
Check for dial tone 11
Operating range 11
What is standby mode? 11
Display icons 11
Check the signal strength 12
Menu navigation 13
4 Calls 14
Make a call 14
Answer a call 14
End a call 14
Adjust the earpiece or speaker
volume 15
Mute the microphone 15
Make a second call 15
Answer a second call 15
Switch between two calls 15
Make a conference call with the
external callers/recipients 16
5 Intercom and conference calls 17
Make a call to another handset 17
Make a conference call 17
6 Text and numbers 18
Enter text and numbers 18
7 Phonebook 19
View the phonebook 19
Search a phonebook record 19
Call from the phonebook 19
Access the phonebook during
a call 19
Add a phonebook record 20
Delete a phonebook record 20
Delete all phonebook records 20
Add a phonebook record to
VIP list 21
Delete a VIP record from VIP list 21
Delete all VIP records 21
Check number of phonebook
records used 21
View VIP records 22
Search a VIP record 22
Call from the VIP list 22
8 Call log 23
Call list type 23
View the call records 23
Save a call record to the
phonebook 23
Return a call 23
Delete a call record 24
Delete all call records 24
Save a call record to the
black list 24

EN 3
9 Redial list 25
View the redial records 25
Redial a call 25
Save a call record to the
phonebook 25
Delete a redial record 25
Delete all redial records 25
10 Call blocker 26
Set block mode 26
Set the type of calls to be
blocked 26
Add a black list record 27
View the black list 27
Delete a black list record 27
Delete all black list records 27
11 Find handset 28
To start paging 28
To end paging 28
12 Handset settings 29
Ring settings 29
Tone settings 29
Rename the handset 30
Set the date and time 30
Set the display language 30
Set auto answer 30
Set alarm 30
Set mailbox 30
13 Base settings 31
Ring settings (M475 only) 31
Deregister the handsets 31
Set dial mode 31
Change PIN 32
Set ECO mode 32
14 Registration 33
Register additional handsets 33
15 Restore default settings 34
16 Telephone answering machine
(M475 only) 35
Turn the answering machine
Set the answer mode 35
Set the answering machine
language 35
Outgoing messages 36
Record memo 36
Incoming messages 37
Set the answer delay 38
Set the record time 38
Remote access 38
17 Retrieve voicemail 40
18 Technical data 41
19 Notice 42
20 Frequently asked questions 43
21 Appendix 45

EN 4
EN 4
Power requirements
• This product requires an electrical supply
of 100-240 volts AC. In case of power
failure, the communication can be lost.
•
as TNV-3 (Telecommunication Network
EN 60950.
Warning
•
hazardous. The only way to power down
the charger is to unplug the power
that the electrical outlet is always easily
accessible.
• SAR value <0.1 W/kg
To avoid damage or malfunction
• Do not leave batteries in an extremely
high temperature surrounding
environment. This can result in an
explosion or the leakage of �ammable
liquid or gas.
•
Do not subject batteries to extremely
low air pressure. This can result in an
explosion or the leakage of �ammable
liquid or gas.
• Use only the batteries listed in the user
instructions.
• Risk of �re or explosion if battery is
replaced by an incorrect type.
• Dispose of used batteries according to
the instructions.
•
• Always use the cables provided with the
Do not dispose of batteries in �re or a
hot oven, or mechanically crushing or
cutting of batteries, that can result in
an explosion.
product.
• Do not allow the charging contacts or
the battery to come into contact with
metal objects.
• Do not let small metal objects come
into contact with the product. This can
deteriorate audio quality and damage
the product.
• Metallic objects may be retained if
placed near or on the handset receiver.
• Do not use the product in places where
there are explosive hazards.
• Do not open the handset, base station
or charger as you could be exposed to
high voltages.
• For pluggable equipment, the socket
outlet shall be installed near the
equipment and shall be easily accessible.
• Hands-free activation could suddenly
increase the volume in the earpiece to a
very high level: make sure the handset is
not too close to your ear.
• This equipment is not designed to make
emergency calls when the power fails.
An alternative has to be made available
to allow emergency calls.
• Do not allow the product to come into
contact with liquids.
• Do not use any cleaning agents
containing alcohol, ammonia, benzene,
or abrasives as these may harm the set.
• Do not expose the phone to excessive
heat caused by heating equipment or
direct sunlight.
• Do not drop your phone or allow objects
to fall on your phone.
• Active mobile phones in the vicinity may
cause interference.
About operating and storage temperatures
• Operate in a place where temperature is
always between 0°C to 40°C (up to 90%
relative humidity).
• Battery life may be shorter in low
temperature conditions.
1 Important safety
instructions

EN 5
2 Your phone
Congratulations on your purchase and
welcome to Philips!
www.philips.com/welcome.
What is in the box
Your telephone package contains the
following items.
Keep your sales receipt and original
packaging in case it is necessary to ship
your telephone for warranty service.
Handset (M470) **
Handset (M475) **
Base station (M470)
Base station (M475)
Charger (without telephone socket)**
Power adapter**
Line cord*
2 x AAA rechargeable batteries**
Guarantee
Quick Start Guide
• * In some countries, you have to
connect the line adapter to the line
cord, then plug the line cord to the
telephone socket.
• ** In multi-handset packs, there
are additional handsets, chargers,
power adapters and batteries.

EN 6
Overview of the phone
1
2
5
3
4
6
7
9
11
10
12
13
14
8
1.
2.
• Scroll up on the menu.
• Increase the earpiece or speaker volume.
• Access the call log in standby mode.
• While entering names or numbers, press
to move the cursor to the left.
3.
• Delete text or digits.
• Cancel operation.
• Press to make an intercom call
(for multi-handset version only).
• During a call, press to mute or unmute
the microphone.
• Go back to upper menu during setting.
4.
•
•
• Press and hold to switch the handset on
5.
• Scroll down on the menu.
• Access the redial list.
• Decrease the earpiece or speaker volume.
6.
• Press to enter #.
• Mute or unmute the ringing.
7.
• Press to access the phonebook.
8.
• Access the main menu.
•
•
9.
• Make and receive calls.
• Press to activate Recall for use with
Telephone Network Services such as Call
Waiting during a call.
10.
• Access voice mails.
11. Message Keys (M475 only)
• Delete messages in the answering
machine.
• Repeat current message during message
playback.
• Press twice to skip to previous message.
• Stop message playback.
• Forward current message during
message playback.
• Skip to next message.
12.
• Press and hold to lock or unlock the
keypad in standby mode.
13.
•
• Make and receive calls through the
speaker.
14. Microphone

EN 7
Overview of the base station
M470/M475
2
1
3
1.
•
2. DC power jack
3. Telephone line jack
3 Get started
Caution
Make sure that you have read the safety
instructions in Chapter 1 ‘Important safety
instructions’ before you connect and install
your handset.
Connect the base station
Warning
•
the power supply voltage corresponds
to the voltage printed on the back or
the underside of the phone.
• Use only the supplied power adapter to
charge the batteries.
Note
• Use only the adapters provided.
• Make sure the electrical outlets are not
controlled by wall switches.
• Connect the power adaptor in a
only.
The adapter’s prong is not designed
to hold the weight of unit, so do not
connect it to any ceiling, under-the-
table, or cabinet outlets. Otherwise, the
adaptor may not properly connect to
the mains.
• If you subscribe to the digital subscriber
line (DSL) high speed Internet service
through your telephone line, ensure you
prevents noise and caller ID problems
caused by the DSL interference. For more
your DSL service provider.
1. Connect each end of the power
adapter to:
• The DC input jack at the back of the base
station;
• The power socket on the wall.

EN 8
2. Connect each end of the line cord
to:
• The telephone socket at the back of the
base station;
• The telephone socket on the wall.
3. Connect each end of the power
adapter to (for multi-handset
version only):
• The DC input jack at the bottom of the
extra handset charger.
• The power socket on the wall.
Install the supplied batteries
1
2
3

EN 9
Caution
• Risk of explosion! Keep batteries away
• Use only the supplied batteries.
• Charge the battery provided with this
product only in accordance with the
this manual.
• Risk of decreased battery life! Never mix
Note
• Charge the batteries for 8 hours before
• If the handset becomes warm when the
batteries are charging, it is normal.
• If the handset will not be used for a
long time, disconnect from power and
remove the battery to prevent possible
leakage.
Warning
Check the battery polarity when inserting in
the battery compartment. Incorrect polarity
may damage the product.
Charge handset either way
around
M470/M475
Place the handset on the base station to
charge the handset. When the handset is
placed correctly on the base station, you hear
a docking sound .
The handset starts charging.
Charge 8 hours

EN 10
Note
Once you have installed the battery, the
battery icon on the handset LCD displays the
current battery level (see the table below).
station, the bars indicate the battery
level (full, medium and low).
When the handset is on the base
charging is complete.
battery is low and needs recharging.
empty. If you are on the phone, you hear
warning tones when the batteries are almost
empty. The call gets disconnected after the
warning.
When it is fully charged, you can expect the
following performance:
Operation Operating time
While in handset use
(talking*)
14 hours
While not in use
(standby**)
180 hours
* Operating times vary depending on your
actual use and the age of the battery.
** Handset is not charging or in use.
Note
• Placing the handset in the charger will
bypass the set date and time, and voice
guide.
• For best performance, keep the handset
in the charger when not in use.
• The battery is fully charged after 8
hours of continuous charging.
• If you place the handset in the charger
without plugging in the battery, the
screen displays [No battery].
Check the battery level
After you have installed the battery, check the
battery level on the handset screen.
• If the battery icon is
or , then go
to ‘Set the date and time’.
• If the screen is blank, or
the battery needs to be charged. Go to
‘Charge the handset battery’ before you
do any setting or operation.
Set the date and time
Before using the telephone system, set the
date and time if prompted.
1. Press
.
2. Press
of to to select [HS
SETTINGS] > [DATE & TIME], press
to
3. Set [DATE FORMAT], then press to
4. Set [TIME FORMAT], then press to
5. Select [SET DATE], press the numeric
buttons to enter the date, then press
6. Select [SET TIME], press the numeric
buttons to enter the time, then press

EN 11
Set the display language
Turkish, Spanish, Portuguese, Greek or Dutch.
To reset the language, see the following steps.
1. Select
> [HS SETTINGS] >
[LANGUAGE], press
selection.
2. Select a language, then press
to
The language setting is saved.
Check for dial tone
Press . If you can hear a dial tone, the
installation is successful. Your phone is now
ready to use.
• Make sure the installation procedures
described above are properly done.
• It may be a wiring problem. If you have
changed your telephone service to digital
service from a cable company or a VoIP
service provider, the telephone line may
need to be rewired to allow all existing
telephone jacks to work. Contact your
cable or VoIP service provider for more
information.
Operating range
When the handset is out of range, the
handset displays
.
If there is a call while the handset is out of
range, it may not ring, or if it does ring, the call
may not connect well when you press
. Move
closer to the telephone base, and then press
to answer the call.
If the handset moves out of range during
a telephone conversation, there may be
interference. To improve reception, move closer
to the telephone base.
What is standby mode?
Your phone is in standby mode when it is
idle. The date and time and missed calls are
displayed on the standby screen.
Display icons
In standby mode, the icons shown on the
main screen tell you what features are
available on your handset.

EN 12
Icon Descriptions
base station or charger, the bars
indicate the battery level (from
full to low).
When the handset is on the
base station or charger, the bars
keep scrolling until charging is
complete.
and you hear an alert tone.
The battery is low and needs
recharging.
It displays the connection status
between the handset and base
station.
The more bars are shown, the
better the signal strength is.
It remains steadily on when line
is in use.
incoming call.
Answering machine (M475 only):
It displays when the telephone
answering machine is turned on.
TAM message.
It remains steadily on when there
are unread voice messages from
network.
The icon is not shown when
there is no voice message.
* This is network dependent.
Press for an intercom call
within 2 or up to 4 handsets.
Press to go back to the previous
menu or cancel the current
operation.
The speaker is on.
The alarm is on.
The keypad is locked.
The call blocker is on.
It remains steadily on when there
are unread incoming calls in the
incoming call log
Press to clear a character or digit.
Press to stop the alarm.
Press to mute or unmute during
a call.
Check the signal strength
The number of bars indicates the
connection status between the
handset and base station. The
more bars are shown, the better
the connection is.
• Make sure the handset is connected to
the base station before you make or
receive calls and carry out the phone
functions and features.
• If you hear warning tones when you are
on the phone, the handset is almost out
of battery or the handset is out of range.
Charge the battery or move the handset
nearer to the base station.
Press and hold to switch the handset on

EN 13
Menu navigation
1. Press .
2. Press
of
to scroll to a
menu option.
3. Press
to select.
4. You can also press
to return to
previous menu.
5. Press and hold
to return to standby
mode.
ANS. MACHINE
CALL BLOCKER
• MSG PLAYBACK
•
•
• TAM ON/OFF
•
• BLACK LIST
•
CALL LIST PHONEBOOK
Under a selected Call
list entry
•
• ADD TO PB
• ADD TO BLIST
•
•
•
Under a selected
Phonebook entry:
• ADD
• ADD TO VIP
•
•
•
•
• PB STATUS
Under a selected VIP
entry:
•
•
•
BS SETTINGS HS SETTINGS
•
•
•
•
•
•
•
• ALARM
•
•
•
•
•
•
• MAILBOX
REGISTRATION DEFAULT
• PIN? • PIN?
Note
BS RINGER and RING VOLUME are
available for M475 only.

EN 14
4 Calls
Note
When the power fails, the phone cannot
access emergency services.
Tip
Check the signal strength before you make
a call or when you are in a call (see Section
‘Check the signal strength’ on page 12).
Make a call
You can make a call in these ways:
• Normal call.
• Predial call.
You can also make a call from the redial
list (see Section ‘Redial a call’ on page 25),
phonebook list (see Section ‘Call from the
phonebook’ on page 19) and call log (see
Section ‘Return a call’ on page 23).
Normal call
1. Press or .
2. Dial the phone number.
The number is dialed out.
The duration of your current call is
displayed.
Predial call
1. Dial the phone number.
• To erase a digit, press .
• To enter a pause, press and hold
.
2. Press or to dial out the call.
Note
• The talk time of your current call is
displayed on the call timer.
• If you hear warning tones, the phone is
almost out of battery or out of range.
Charge the battery or move the phone
close to the base station.
Answer a call
When there is an incoming call, the phone
rings. Press
or to answer the call.
Warning
When the handset rings or when the hands-
free mode is activated, keep the handset
away from your ear to avoid ear damage.
Note
The caller ID service is available if you have
registered to the caller ID service with your
service provider.
Tip
message appears.
1.
• While the base station is ringing for an
incoming call, press
repeatedly until
no base ringing is heard.
2.
• When the phone is idle, press and hold
on the handset until [RINGER OFF]
is displayed.
• While the handset is ringing for an
incoming call, press
repeatedly until
[VOLUME OFF] is displayed. Press
appears on the screen.
End a call
You can end a call in these ways:
Press
;
• Place the handset to the base station or
charging cradle.

EN 15
Adjust the earpiece or speaker
volume
Press / to adjust the volume during
a call.
The earpiece or speaker volume is
adjusted and the phone is back to the
call screen.
Mute the microphone
1. Press during a call.
The handset displays [SECRECY ON].
The caller or recipient cannot hear you,
but you can still hear his voice.
2. Press
again to unmute the
microphone.
The handset displays [LINE IN USE].
You can now communicate with the
caller or recipient.
Press to turn the speaker on. The handset
displays [SPEAKER ON] and
is displayed
on the screen.
Press
[SPEAKER ON] and disappears from the
screen.
Make a second call
Note
This service is network dependent. Check
with your network provider for operation.
1. Press
during a call.
2. Dial the second number.
The number displayed on the screen is
dialed out.
Answer a second call
Note
This service is network dependent. Check
with your network provider for operation.
When there is a periodical beep to notify you
of an incoming call when you are on another
call, you can answer the call in these ways:
1. Press
and / to answer the call.
are now connected to the second call.
2. Press
and
call.
If you also subscribe to caller ID service, it will
let you see the name and telephone number
of the caller during call waiting.
It may be necessary to change your telephone
service to use this feature.
Contact your telephone service provider if:
• You have both caller ID and call waiting,
but as separate service (you may need to
combine these service);
• You have only caller ID service, or only call
waiting service; or
• You do not subscribe to caller ID or call
waiting services.
There are fees for caller ID services.
In addition, services may not be available in all
areas.
Switch between two calls
Note
This service is network dependent. Check
with your network provider for operation.
Press
and / .
The current call is put on hold, and you
are now connected to the other.

EN 16
Make a conference call with
the external callers/recipients
Note
This service is network and country
dependent. Check with the service provider
for operation and additional charges.
When you are connected to two calls, press
, then .
The two calls are combined and a
conference call is established.

EN 17
5 Intercom and
conference calls
An intercom call is a call to another handset
that shares the same base station. A
conference call involves a conversation
between you, another handset user and the
outside callers.
Make a call to another handset
Note
If the base station only has 2 registered
handsets, press
to call the other
handset.
1. Press
.
For multi-handset versions, the
handsets available for intercom are
displayed, then go to step 2.
For two-handset versions, the other
handset rings, then go to step 3.
2. Select a handset, then press
to
The selected handset rings.
3. Press
on the selected handset.
The intercom is established.
4. Press
to end the intercom call on
either handset or put the initiating
handset back to the cradle.
Make a conference call
A 3-way conference call is between you,
another handset user and the outside callers.
It requires two handsets to share the same
base station.
1. Press
on the handset during a call.
2. Press
again to select [INTERCOM].
3. Press
to answer call on destination
handset.
[INTERCOM] displays.
4. Press and hold
on either handset.
[CONFERENCE] displays.
Note
• If a handset hangs up during the
conference call, the other handset
remains connected to the external call.
• If the external caller or recipient hangs
up during the conference call, the two
handset remains connected to each
other.
• Only when both the two handsets and
the external caller or recipient hang up
during the conference call, can the call
ended.

EN 18
6 Text and
numbers
You can enter text and numbers for handset
name, phonebook records, and other menu
items.
Enter text and numbers
1. Press once or several times on the
alphanumeric key to enter the selected
character.
2. Press
to delete a character. Press /
to move the cursor left or right.
3. Press
to add a space.
Note
For information on key mapping of
characters and numbers, see Chapter 21
‘Appendix’.

EN 19
7 Phonebook
The phonebook can store up to 50 entries,
which is shared with the black list and the VIP
characters long and a number up to 24 digits
long.
You can mark a phonebook entry as a VIP, and
a VIP entry will be marked with a *.
View the phonebook
Note
• You can view the phonebook on one
handset only each time.
•
1. Press or press > [PHONEBOOK] >
> [ALL CONTACTS] > to access
the phonebook list.
2. Select a contact and view the available
information.
Search a phonebook record
You can search the phonebook records in
these ways:
• Scroll the contacts list.
•
Scroll the contact list
1. Press or press > [PHONEBOOK] >
> [ALL CONTACTS] > to access the
phonebook list.
2. Press
/ to scroll through the
phonebook list.
Phonebook contact
1. Press or press > [PHONEBOOK] >
> [ALL CONTACTS] > to access
the phonebook list.
2. Press the alphanumerical key that
matches the character.
Call from the phonebook
1. Press or press > [PHONEBOOK] >
> [ALL CONTACTS] > to access
the phonebook list.
2. Select a contact in the phonebook list.
3. Press to make the call.
Access the phonebook during
a call
1. Press or press > [PHONEBOOK] >
> [ALL CONTACTS] > to access
the phonebook list.
2. Press
/ to scroll through the
phonebook list and view the telephone
numbers.

EN 20
Add a phonebook record
Note
• If your phonebook memory is full, a
handset. Delete some records to add
new ones.
• When you change the number of a
record, the new number will overwrite
the old number.
1. Press
or press > [PHONEBOOK] >
> [ALL CONTACTS] > to access the
phonebook list.
2. Press
> [ADD], then press to
3.
4. to
Your new record is saved.
Tip
• Press to insert a pause.
• Press once or several times on the
alphanumeric key to enter the selected
character.
• Press
to delete a character. Press
/ to move the cursor left or
right.
Delete a phonebook record
1. Press or press > [PHONEBOOK] >
> [ALL CONTACTS] > to access the
phonebook list.
2. Select a contact, then press
3. Select [DELETE].
the handset.
4. Press
The record is deleted.
Delete all phonebook records
1. Press or press > [PHONEBOOK] >
> [ALL CONTACTS] > to access the
phonebook list.
2. Select a contact, then press
3. Select [DELETE ALL].
the handset.
4. Press
All records are deleted.

EN 21
Add a phonebook record to
VIP list
1. Press or press > [PHONEBOOK] >
> [ALL CONTACTS] > to access the
phonebook list.
2. Select a contact, then press
3. Select [ADD TO VIP].
Delete a VIP record from VIP
list
1. Press to access the phonebook list.
2. Select a VIP entry marked with *, then
press
3. Select [DEL FROM VIP].
The record is deleted from VIP list, but
it remains in the phonebook.
-OR-
1. Press
> [PHONEBOOK] > [VIP] to
access the VIP list.
2. Select a contact, then press
3. Select [DELETE].
The record is deleted from VIP list, but
it remains in the phonebook.
Delete all VIP records
1. Press > [PHONEBOOK] > [VIP] to
access the VIP list.
2. Press
again and then select [DELETE
ALL].
All VIP records are deleted from VIP
list, but they remain in the phonebook.
Check number of phonebook
records used
1. Press to access the phonebook list.
2. Press
and then select [PB STATUS].
The number of phonebook records
-OR-
1. Press
> [PHONEBOOK] > >
[ALL CONTACTS] >
to access the
phonebook list.
2. Press
and then select [PB STATUS].
The number of phonebook records

EN 22
View VIP records
Note
• You can view the VIP records on one
handset only each time.
•
1. Press > [PHONEBOOK] > [VIP] to
access the VIP list.
2. Select a contact and view the available
information.
Search a VIP record
You can search the VIP records in these ways:
• Scroll the contacts list.
•
Scroll the VIP list
1. Press > [PHONEBOOK] > [VIP] to
access the VIP list.
2. Press
/ to scroll through the VIP
list.
contact
1. Press > [PHONEBOOK] > [VIP] to
access the VIP list.
2. Press the alphanumerical key that
matches the character.
Call from the VIP list
1. Press > [PHONEBOOK] > [VIP] to
access the VIP list.
2. Select a contact in the VIP list.
3. Press
to make the call.

EN 23
8 Call log
The call log stores the call history of all missed
or received calls. The incoming call history
includes the name and number of the caller,
call time and date. This feature is available
if you have registered to the caller ID service
with your service provider.
Your phone can store up to 20 call records.
handset to remind you of any unanswered
calls (X stands for the number of the
unanswered calls). If the caller allows the
display of his identity, you can view his name
or number. The call records are displayed in
reverse chronological order with the most
recent received call at the top of the list.
Voicemail calls received from your telephone
service provider will also be saved in the call
list.
Call list type
You can set if you can see all incoming calls or
only missed calls from the call log.
Select the call list type
1. Press > [CALL LIST] to access the
incoming call log.
2. Press
and then select [CATEGORY].
3. Select [ALL CALLS] or [MISSED CALLS].
Note
• ALL CALLS will store the calls of
answered calls and unanswered calls.
• MISSED CALLS will only store those
unanswered calls.
View the call records
Note
• You can view the call records on one
handset only each time.
•
1. Press
or press > [CALL LIST].
The incoming call log is displayed.
2. Select a record, then press
and select
[DETAILS] for more available information.
Save a call record to the
phonebook
1. Press
or press > [CALL LIST].
The incoming call log is displayed.
2. Select a record, then press
and select
[ADD TO PB].
The screen displays the telephone
number.
3.
4. to
MELODY 1 displays.
5. Select your preferred ringtone from
MELODY 1 to MELODY 10.
The record is saved.
Return a call
1. Press
or press > [CALL LIST].
2. Select a record on the list.
3. Press
to make the call.

EN 24
Delete a call record
1. Press
or press > [CALL LIST].
The incoming call log is displayed.
2. Select a record, then press
and select
[DELETE].
the handset.
3. Press
The record is deleted.
Delete all call records
1. Press
or press > [CALL LIST].
The incoming call log is displayed.
2. Select a record, then press
and select
[DELETE ALL].
the handset.
3. Press
All records are deleted.
Save a call record to the black
list
1. Press
or press > [CALL LIST].
The incoming call log is displayed.
2. Select a record, then press
and select
[ADD TO BLIST].
The screen displays the telephone
number.
3.
4. to
The record is saved.

EN 25
9 Redial list
The redial list stores the call history of dialed
calls. It includes the names and/or numbers
you have called.
This phone can store up to 10 redial
records. The redial records are displayed in
chronological order with the most recent
dialed number at the top of the list.
View the redial records
Note
• You can view the dialed call records on
one handset only each time.
•
Redial a call
1. Press .
2. Select a record, then press
.
The number is dialed out.
Save a call record to the
phonebook
1. Press to enter the list of dialed calls.
2. Select a record, then press
3. Select [ADD TO PB], then press to
4. to
5.
The record is saved.
Delete a redial record
1. Press to enter the list of dialed calls.
2. Select a record, then press
3. Select [DELETE], then press to
the handset.
4. Press
The record is deleted.
Delete all redial records
1. Press to enter the list of dialed calls.
2. Press
to enter the options menu.
3. Select [DELETE ALL], then press
to
the handset.
4. Press
All records are deleted.

EN 26
10 Call blocker
If you have subscribed to Caller ID service,
you can access the call blocker menu to block
certain incoming calls automatically.
You can block calls by adding the numbers
into the Black List. The Black List can store
up to 50 entries which is shared with the
phonebook.
You can also block or allow certain types of
calls, for example, calls that have hidden their
caller ID, calls without caller ID, international
calls or calls made from payphones.
You can also choose to block all calls or allow
certain calls in the VIP list.
When a call is blocked, the telephone will not
ring.
Set block mode
1. Press .
2. Select [CALL BLOCKER] > [SETTINGS] >
[BLOCK MODE], then press
each selection.
3. Select [BLOCK ALL]/[ALLOW VIP]/
[BLOCK BLIST]/[OFF] , then press
to
BLOCK ALL: Block all unknown
calls except numbers stored in the
phonebook and VIP list.
ALLOW VIP: Only allow numbers
stored in the VIP list. All other calls will
be blocked.
BLOCK BLIST: Only block calls with
numbers stored in the Black List.
If you select [OFF], the setting will end
here. The telephone will ring even the
number is added in the black list.
If you select [BLOCK ALL], [ALLOW
VIP] or [BLOCK BLIST], go to the next
step.
4. Select [ALWAYS ON] or [TIMED], then
press
If you select [ALWAYS ON], the setting
will end here. The telephone will not
ring even the number is added in the
VIP list.
If you select [TIMED], go to the next
step.
5. Use the dialing keys to enter the time
to set block mode on, then press
to
6. Use the dialing keys to enter the time
to
Set the type of calls to be
blocked
1. Press .
2. Select [CALL BLOCKER] > [SETTINGS] >
[CALL TYPE], then press
3. Select [WITHHELD]/[INTERNAT’L]/
[UNAVAILABLE]/[PAYPHONE] , then
press
WITHHELD: Block all calls that hide its
caller ID.
INTERNAT’L: Block all international
calls.
UNAVAILABLE: Block all calls without
caller ID.
PAYPHONE: Block all calls made from
payphones.
4. Select [ON]/[OFF] , then press
to
Note
You can set any or all of the four types of
calls to be blocked.

EN 27
Add a black list record
1. Press
> [CALL BLOCKER] > [BLACK
LIST] >
to access the black list.
2. Press
> [ADD], then press
to
3.
4.
to
Your new record is saved.
Tip
• Press to insert a pause.
• Press once or several times on the
alphanumeric key to enter the selected
character.
• Press
to delete a character. Press
/ to move the cursor left or
right.
View the black list
Note
• You can view the black list on one
handset only each time.
•
1. Press
> [CALL BLOCKER] > [BLACK
LIST] >
to access the black list.
2. Select a contact and view the available
information.
Scroll the black list
1. Press
> [CALL BLOCKER] > [BLACK
LIST] >
to access the black list.
2. Press
/ to scroll through the
phonebook list.
Delete a black list record
1. Press
> [CALL BLOCKER] > [BLACK
LIST] >
to access the black list.
2. Select a contact, then press
3. Select [DELETE].
the handset.
4. Press
The record is deleted.
Delete all black list records
1. Press
> [CALL BLOCKER] > [BLACK
LIST] >
to access the black list.
2. Select a contact, then press
3. Select [DELETE ALL].
the handset.
4. Press
All records are deleted.

EN 28
11 Find handset
handsets.
Caution
• Do not press and hold for more than
four seconds. It may lead to handset
deregistration.
• If the handset displays [REGISTER],
refer to Chapter 13 ‘Registrations’
to register the handset back to the
telephone base.
To start paging
Press on the bottom of telephone base.
All idle handsets ring and display
[PAGING]
To end paging
1. Press again.
2. Press
, , on the handset
- OR -
Place the handset in the handset base /
charger.
Note
Paging tone stops when paging stops.

EN 29
12 Handset settings
You can customize the handset settings to
make it your own phone.
Ring settings
Set the handset’s ringtone
volume
You can select among 5 ringtone volume
levels or [OFF].
Note
•
handset is silenced for all incoming calls
except paging tone.
1. Press
.
2. Select [HS SETTINGS] > [RING SETUP]
> [RING VOLUME], then press
to
3. Select a volume level, then press
to
The setting is saved.
Set the handset’s ringtone
You can select from 10 ringtones.
1. Press
.
2. Select [HS SETTINGS] > [RING SETUP],
then press
3. Select [EXT. RING] to set an external call
ringtone, then press
The setting is saved.
4. Select [INT. RING] to set an internal call
ringtone, then press
The setting is saved.
Tone settings
Set the key tone
Key tone is the sound made when you press a
key on the handset.
1. Press
.
2. Select [HS SETTINGS] > [TONE SETUP]
> [KEY TONE], then press
each selection.
3. Select [ON] or [OFF], then press
to
The setting is saved.
Set the battery tone
Battery tone is the sound made when the
battery is low and needs recharging.
1. Press
.
2. Select [HS SETTINGS] > [TONE SETUP]
> [BATTERY TONE], then press
to
3. Select [ON] or [OFF], then press
to
The setting is saved.
Set the “out of range” tone
“Out of range“ tone is the sound made when
the handset is out of range and needs moving
closer to the base station.
1. Press
.
2. Select [HS SETTINGS] > [TONE SETUP]
> [OUT OF RANGE], then press
to
3. Select [ON] or [OFF], then press
to
The setting is saved.

EN 30
Rename the handset
You can rename the handset for your easy
reference with the base.
The name of the handset can be up to 10
characters. It is displayed on the handset
screen in standby mode.
1. Press
.
2. Select [HS SETTINGS] > [RENAME HS],
then press
3.
character, press .
4. Press
The setting is saved.
Set the date and time
For information, see ‘Set the date and time’
your phone’.
Set the display language
For information, see ‘Set the display language’
your phone’.
Set auto answer
You can set your handset to auto answer the
call once you lift it from the base.
1. Press
.
2. Select [HS SETTINGS] > [AUTO
ANSWER], then press
selection.
3. Select [ON] or [OFF], then press
to
The setting is saved.
Set alarm
You can set the alarm alert with handset.
Set alarm on and alarm time
1. Press .
2. Select [HS SETTINGS] > [ALARM], then
press
3. Select [ON], then press
4.
hour setting, as set in the TIME FORMAT
setting).
5. The screen displays SNOOZE, then press
6. Select [ON] or [OFF], then press
to
The setting is saved.
1. Press .
2. Select [HS SETTINGS] > [ALARM], then
press
3. Select [OFF], then press
The setting is saved.
Set mailbox
1. Press .
2. Select [HS SETTINGS] > [MAILBOX], then
press
NUMBER
3.
to
Press to delete a character.
Press / to move the cursor left
or right.

EN 31
13 Base settings
Ring settings
Note
Available only for M475.
Set the base’s ringtone volume
You can select among 5 ringtone volume
levels or [OFF].
Note
•
base is silenced for all incoming calls.
1. Press
.
2. Select [BS SETTINGS] > [RING VOLUME],
then press
3. Select a volume level, then press
to
The setting is saved.
Set the base’s ringtone
You can select from 5 ringtones.
1. Press
.
2. Select [BS SETTINGS] > [BS RINGER],
then press
3. Select a ringtone, then press
to
The setting is saved.
Deregister the handsets
1. Press .
2. Select [BS SETTINGS] > [DELETE HS],
then press
[PIN? - - - -] displays; the “- - - -” cursor
0000.
To erase a character, press .
The PIN will be masked as ****.
3.
to
The deleted handset will be removed
from the registered handsets list,
and the antenna icon will disappear.
[REGISTER] displays.
Note
• The preset PIN is 0000. If the PIN is
incorrect, the deregistration fails and
the screen returns to the previous
menu.
• A handset cannot deregister itself.
Set dial mode
The phone supports tone (DTMF) and pulse
(rotary) dial. The dial mode is preset to touch
tone dialing. If you have pulse (rotary) service,
you need to change the dial mode to pulse
dialing before using the telephone to make a
call.
1. Press
.
2. Select [BS SETTINGS] > [DIAL MODE],
then press
3. Select [TONE] or [PULSE], then press
The setting is saved.

EN 32
Make sure that the recall time is set correctly
before you can answer a second call. In
normal case, the phone is already preset for
the recall duration. You can select among 3
options:
, and .The
countries. For details, consult your service
provider.
1. Press
.
2. Select [BS SETTINGS] > [FLASH TIME],
then press
There are 3 options: SHORT, MEDIUM
(by default), and LONG.
3. Select an option, then press
to
The setting is saved.
Change PIN
1. Press .
2. Select [BS SETTINGS] > [CHANGE PIN],
then press
[OLD PIN? - - - -] displays; the “- - - -”
0000.
To erase a character, press .
The PIN will be masked as ****.
3.
press
If the old PIN is correct, it will show
[NEW PIN? - - - -] with the “- - - - “
4. .
5.
Press to save.
The setting is saved.
Set ECO mode
You can reduce transmission power by setting
1. Press .
2. Select [BS SETTINGS] > [ECO MODE],
then press
3. Select [ON] or [OFF], then press
to
The setting is saved.

• If the PIN is incorrect or no base is found
within a certain period, the handset will
fail to register to the base. [REGISTER]
displays if the handset fails to register to
the base.
• If registration fails, unplug the power
adapter from the base station and plug
it back. Wait for 15 seconds, and then
repeat the registration procedure.
• The preset PIN is 0000.
EN 33
14 Registration
Register additional handsets
You can register additional handsets to the
base station. The base station can register up
to 4 handsets.
1. If the handset is in [REGISTER] status,
press
.
2. Select [REGISTRATION], then press to
[PIN? - - - -] displays; the “- - - -” cursor
0000.
To erase a character, press .
The PIN will be masked as ****.
3.
to
[PLEASE WAIT] displays.
4.
Press and hold
at the telephone base
You hear a beep when the registration
process completes.
Registration is complete in less than 1
minute. The base automatically assigns
a handset number to the handset.
Note

EN 34
15 Restore default
settings
You can reset your phone settings to the
original factory settings.
1. Press
.
2. Select [DEFAULT], then press
to
[PIN? - - - -] displays; the “- - - -” cursor
0000.
To erase a character, press .
The PIN will be masked as ****.
3.
to
the handset.
4. Press
All settings (except the phonebook)
are reset.

EN 35
16 Telephone
answering
machine
Note
Available only for M475.
Your phone includes a telephone answering
machine that records unanswered calls when
it is on. You can access the answering machine
remotely and change the settings through the
answering machine menu on the handset.
Turn the answering machine
through the base station or the handset.
Through the handset
1. Press .
2. Select [ANS. MACHINE] > [TAM ON/
OFF], then press
selection.
3. Select [ON] or [OFF], then press
to
The setting is saved.
Note
When the answering machine is switched
on, it answers incoming calls after a certain
number of rings based on the ring delay
setting.
Set the answer mode
1. Press .
2. Select [ANS. MACHINE] > [TAM
SETTINGS] > [ANSWER MODE], then
press
3. Select [ANS & REC] or [ANSWER ONLY],
then press
The setting is saved.
Note
[ANS & REC] means calls are answered and
messages are recorded. [ANSWER ONLY]
means calls are only answered, messages
are not recorded.
Set the answering machine
language
The answering machine language is the
language for the outgoing message (OGM).
1. Press
.
2. Select [ANS. MACHINE] > [TAM
SETTINGS] > [TAM LANGUAGE], then
press
3. Select a language, then press
to
The language setting is saved.

EN 36
Outgoing messages
The outgoing message is the message your
caller hears when the answering machine
picks up the call. The answering machine has 2
pre-recorded outgoing message: [ANS & REC]
and [ANSWER ONLY].
Record an outgoing message
1. Press .
2. Select [ANS. MACHINE] > [TAM
SETTINGS] > [OGM SETTINGS], then
press
3. Select [ANS & REC] or [ANSWER ONLY],
then press
4. Select [RECORD MESS], then press
to
[RECORDING] displays.
5. Start recording close to the microphone
after the beep.
6. Press
to stop recording.
You can listen to the newly recorded
outgoing message on the handset.
Note
Make sure that you speak close to the
microphone when you record an outgoing
message.
Listen to the outgoing message
1. Press .
2. Select [ANS. MACHINE] > [TAM
SETTINGS] > [OGM SETTINGS], then
press
3. Select [ANS & REC] or [ANSWER ONLY],
then press
4. Select [PLAYBACK], then press
to
You can listen to the current outgoing
message.
Note
You can no longer listen to the outgoing
message when there is an incoming call.
Restore the default outgoing
message
1. Press .
2. Select [ANS. MACHINE] > [TAM
SETTINGS] > [OGM SETTINGS], then
press
3. Select [ANS & REC] or [ANSWER ONLY],
then press
4. Select [RECORD MESS], then press
to
[RECORDING] displays.
Note
In order to restore the default outgoing
message successfully, make sure that you do
not speak close to the microphone and press
to stop recording as soon as possible
when you record an outgoing message.
5. Press
to stop recording.
The default outgoing message is
restored.
Record memo
No matter the answering machine is on or
yourself.
1. Press
.
2. Select [ANS. MACHINE] > [MEMO] >
[ANSWER MODE], then press
to
[RECORDING] displays.
3. Press
to stop and save the recording
- OR -
Press
to stop the recording without
saving and return to previous menu
option.

EN 37
Incoming messages
When you receive new TAM messages, the
new message indicator
handset.
If you have new messages, the telephone
If there are no new messages, the telephone
Note
• Make sure you set date and time
correctly.
• If you pick up the phone when the caller
leaves a message, the recording stops
and you can talk to the caller directly.
• If the memory is full, the answering
machine switches to [ANSWER ONLY]
automatically. Delete old messages to
receive new ones.
Listen to the incoming messages
Once the message is played, it will be saved
automatically and the
icon will disappear.
• Press > [ANS. MACHINE] > [MSG
PLAYBACK], then press
each selection.
[PLAYING MSG] displays.
New messages start playing. Old
messages start playing if there is no
new message.
• Press
/ to increase or decrease the
volume.
• Press
to enter the options menu.
• Press
to stop listening (M475 only).
• To play the previous message or replay the
current message, press
(M475 only).
• To play the next message, press
(M475 only).
• To delete the current message, press
(M475 only).
Delete an incoming message
Note
You can only delete the read messages. No
deleted messages can be recovered.
1. When you listen to the message, press
to enter the options menu.
2. Select [DELETE], then press
to
The current message is deleted.
- OR -
• When you listen to the message, press
(M475 only).

EN 38
Delete all old incoming messages
1. Press .
2. Select [ANS. MACHINE] > [DELETE ALL
OLD], then press
selection.
the handset.
3. Press
to return to
previous menu option.
All old messages are permanently
deleted if you press
Note
You can only delete the read messages. No
deleted messages can be recovered.
Set the answer delay
1. Press .
2. Select [ANS. MACHINE] > [TAM
SETTINGS] > [ANSWER DELAY], then
press
3. Select [TIME SAVER], [2 RINGS], [4
RINGS], [6 RINGS] or [8 RINGS], then
press
The setting is saved.
Note
Make sure that the answering machine
is switched on before this feature can be
applied.
Tip
When you access the answering machine
remotely, you are recommended to set
the answer delay to [TIME SAVER] mode.
messages. When there are new messages,
the answering machine picks up the call
after 2 rings; When there no message, it
picks up the call after 3 rings.
Set the record time
1. Press .
2. Select [ANS. MACHINE] > [TAM
SETTINGS] > [RECORD TIME], then press
3. Select [60 S], [120 S], [180 S] or
[UNLIMITED], then press
The setting is saved.
Remote access
You can operate your answering machine
when you are away from home. Simply make
a call to your phone with a touch tone phone
and enter your 4-digit PIN code.
Note
The remote access PIN code is the same as
your system PIN. The preset PIN is 0000.

EN 39
Activate or deactivate the remote
access
You can allow or block remote access to the
answering machine.
1. Press
.
2. Select [ANS. MACHINE] > [TAM
SETTINGS] > [REMOTE ACC], then press
3. Select [ON] to activate the remote access
or [OFF] to deactivate the remote access,
then press
The setting is saved.
Change the PIN code
1. Press .
2. Select [ANS. MACHINE] > [TAM
SETTINGS] > [CHANGE PIN], then press
3. to
4.
to
5.
The setting is saved.
Access the answering machine
remotely
1. Make a call to your home number with a
touch tone phone.
2.
* when you hear the outgoing
message.
3.
Default PIN is 0000. You will hear a
accepted, and you then need to press
5 to start playing any messages.
Note
• The * must be entered while the
outgoing message is still playing, and
the PIN should follow without any
delays.
• If the PIN is entered incorrectly, you will
hear three error beeps, and you can
try again, but if it happens three times
consecutively, the line will be released
automatically.
4. Press a key to carry out a function. See the
Remote access commands table below for
a list of available functions.
Note
When there is no message, the phone
hangs up automatically if no key is pressed
in 8 seconds.
Key
2 Delete the current message.
4 Press once to repeat the current
message from the beginning.
Press twice to listen to the
previous message.
5 Listen to messages.
6 Listen to the next message.
7 Switch the answering machine
on (not available when you listen
to the messages).
8 Stop the current message.
9 Switch the answering machine
to the messages).

EN 40
17 Retrieve
voicemail
When you received a voicemail, the handset
displays
.
To retrieve, you typically dial an access number
provided by your telephone service provider,
and then enter a security code. Contact your
telephone service provider for instructions on
listen to messages.
Note
After you have listened to all new voicemail
messages, the indicators on the screen turn

EN 41
18 Technical data
• Talk time: 14 hours
• Standby time: 180 hours
• Range indoor: up to 50 meters *
• Range outdoor: up to 300 meters *
• Phonebook list with 50 entries
• Redial list with 10 entries
• Call log with 20 entries
• Answering machine with 25 minutes
of recording time (M475 only)
•
FSK, DTMF
• Operating temperature range: 0° C to 40° C
• This product requires an electrical supply
of 100-240 volts AC. In case of power
failure, the communication can be lost.
•
as TNV-3 (Telecommunication Network
Battery
• 2 x AAA Ni-MH 1.2V 500 mAh
rechargeable batteries
Base and charger
• Jiangxi Jian Aohai Technology Co., Ltd.:
UK1 input: 100-240V AC 50/60Hz 0.15A
output: 6VDC 0.45A 2.7W
•
• Network standby mode: <1 W
• Frequency control: Crystal controlled PLL
synthesizer
• Frequency Bands: 1881.792-
1897.344MHz
• RF power: <250mW
• Channels: 10
• Max power: 21.9 dBm
• Modulation Mode: GFSK
• Antenna Type: Integrated antenna
• Antenna Gain: 0dBi
• Charger: 37 grams
• Handset: 102.5 grams
48.10 × 24 x 154 mm (H x W x D)
• Base: 64.5 grams
107.5 x 70.3 x 23.3 mm (H x W x D)
• Charger: 66.8 grams
70.3 × 70.3 × 19.8 mm (H x W x D)
• Handset: 102.5 grams
48.10 × 24 x 154 mm (H x W x D)
• Base: 83.5 grams
107.5 x 70.3 x 23.5 mm
• Charger: 66.8 grams
70.3 × 70.3 × 19.8 mm (H x W x D)
* Actual operating range may vary according
to environment conditions at the time of use.

EN 42
19 Notice
Declaration of conformity
product is in compliance with the essential
requirements and other relevant provisions
www.philips.com/support.
Use GAP standard compliance
GAP handsets and base stations comply with
a minimum operating standard irrespective
of their make. The handset and base station
are GAP compliant, which means they
guarantee the minimum functions: register
a handset, take the line, make a call and
receive a call.The advanced features may
not be available if you use them with other
makes. To register and use this handset with
the manufacturer’s instructions, then follow
the procedure described in this manual for
registering a handset. To register a handset
the base station in registration mode, then
follow the procedure described in the handset
manufacturer’s instructions.
Compliance with EMF
This product complies with all applicable
standards and regulations regarding exposure
Disposal of your old product and
battery
Your product is designed and manufactured
with high quality materials and components,
which can be recycled and reused.
This symbol on a product means that the
This symbol means that the product contains
with normal household waste.
Inform yourself about the local separate
collection system for electrical and electronic
products and batteries. Follow local rules and
never dispose of the product and batteries
with normal household waste. Correct
disposal of old products and batteries helps
prevent negative consequences for the
environment and human health.
To remove the disposable batteries, see
Section ‘Install the supplied batteries’.
When this logo is attached to a product,
paid to the associated national recovery and
recycling system.
All unnecessary packaging has been omitted.
We have tried to make the packaging easy to
separate into three materials: cardboard (box),
(bags, protective foam sheet.)
Your system consists of materials which can
be recycled and reused if disassembled by
a specialized company. Please observe the
local regulations regarding the disposal of
packaging materials, exhausted batteries and
old equipment.

EN 43
20 Frequently
asked
questions
Make sure the telephone base is installed
properly, and battery is installed and charged
correctly.
For optimum daily performance, return the
handset to the telephone base after use.
• The handset is out of range. Move it closer
to the base station.
• If the handset displays [REGISTER],
register your handset.
Tip
• For further information, see Chapter
14 ‘Registration’, Section ‘Register
additional handsets’.
• Make sure the batteries are charged.
• Make sure there is power and the phone
is connected.
• Bad audio (crackles, echo, etc.).
• The handset is nearly out of range. Move
it closer to the base station.
• The phone receives interference from the
nearby electrical appliances. Move the
base station away from them.
• The phone is at a location with thick walls.
Move the base away from them.
• Make sure that the base station has
power supply.
• Move the handset closer to the base
station.
•
enjoy the optimal call conditions.
• Re-register the handset to the base
station.
• The handset is not placed properly on the
base station/charger.
• The charging contacts are dirty.
clean the contacts with a damp cloth.
• Make sure the batteries are inserted
correctly.
• Make sure the handset is placed properly
on the charger. When the handset is
placed correctly on the charger, you can
hear a docking tone. The battery icon
animates when charging.
• The charging contacts are dirty.
clean the contacts with a damp cloth.
• Batteries are defective. Purchase new
• Check your phone connections.
• The handset is out of range.
Move it closer to the base station.
Make sure there is a dial tone before dialing. It
is normal if the handset takes a second or two
to synchronize with the telephone base before
producing a dial tone. Wait an extra second
noise. Mute the handset before dialing, or dial
from another room in your home with less
background noise.

EN 44
• The service is not activated. Check with
your service provider.
• The caller’s information is withheld or
unavailable.
Characters * and respectively appear as
‘
’ and ‘ ’ in the LCD display. This is normal
because of the 7-segment in the 2nd row of
these 2 buttons: and ).
Note
• If the above solutions do not help,
disconnect the power supply from both
the handset and base station. Try again
after 1 minute.
• Make sure the handset ringtone is turned
on.
• Make sure the handset is registered to the
base station.
The voice mail service is managed by your
service provider but not the phone itself.
Contact your service provider to change the
settings.
To reset the language,
1. Press
.
2. Press
for 5 times on M475, or 4
times on M470, then press
3. Press for 3 times, then press to
4. Select a language from the list
, then press
Your base memory is full because each base
station accommodates up to 4 handsets.
Deregister the unused handsets and try again.
Tip
• For further information, see Chapter 13
‘Base Settings’, Section ‘Deregister the
handsets’.

EN 45
21 Appendix
Text and number input tables
Key
French/German/Italian/Turkish/
Portuguese/Spanish/Dutch)
0 0 . , / : ; “ ‘ ! ¡ ? ¿ * + - % \ ^ ~ |
1
2
3
4
5
6
7
8
9
Key Upper case characters (for Greek)
0 0
1 space - 1
2
3
4
5
6
7
8
9
* * ? / \ ( )

