Manual v1.0
Countertop Craft Whiskey
Ice Ball Maker
NIM005SSW0
NIM005BSW0
OWNER’S MANUAL
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and support when you need it the most.
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shipped your product and real people are here to help you.
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purchase. We are happy to help with any questions or concerns!
Mon-Fri from 8-4 PST at:
Call: 1-855-963-9247 | Email: support@newair.com | Online: www.newair.com
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secure and takes less than 2 minutes to complete:
Alternatively, we recommend you attach a copy of your sales receipt below and record
the following information, located on the manufacturer’s nameplate on the rear of the
unit. You will need this information if it becomes necessary to contact the manufacturer
for service inquiries.
Date of Purchase:
Serial Number:
Model Number:
newair.com/register
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READ AND SAVE THESE INSTRUCTIONS
TABLE OF CONTENTS
Register Your Product Online ............................................................................... 2
Table Of Contents ................................................................................................ 3
Specifications ............................................................................................... 3
Packing List ................................................................................................... 4
Safety Information & Warnings ........................................................................... 4
Parts List ............................................................................................................... 7
Operating Instructions ......................................................................................... 8
Unpacking Your Ice Maker ........................................................................... 8
Installation ................................................................................................... 8
Plugging In Your Ice Maker .......................................................................... 9
Function Of Control Panel .......................................................................... 10
Ice Making Operation ................................................................................ 11
Cleaning & Maintenance .................................................................................... 12
Regular Maintenance ................................................................................. 12
Sound During Operation ............................................................................ 13
Disposing Your Ice Maker .......................................................................... 14
Troubleshooting ................................................................................................. 14
Circuit Diagram .......................................................................................... 15
Limited Manufacturer’s Warranty ..................................................................... 16
S
PECIFICATIONS
MODEL NO.
NIM005SSW0/NIM005BSW0
I
CE
T
YPE
Spherical Ice
R
ATED
V
OLTAGE
/F
REQUENCY
115V~/60Hz
R
ATED
C
URRENT
1.6A
R
EFRIGERANT
R600a / 31g
N
ET
W
EIGHT
40 lb.
D
IMENSION
10.5” W x 17.7” D x 18.5” H
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PACKING LIST
• Ice Maker
x 1 set
• Drain Pipe
x 1 piece
• Ice Tong
x 1 piece
• C-type Snap Ring
x 2 pieces
• User Manual
x 1 piece
• Drain Box
x 1 piece
SAFETY INFORMATION & WARNINGS
Your safety and the safety of others are very important.
Serious injury or death may occur if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, how to reduce the chance
of injury, what can happen if the instructions are not followed.
When using electrical appliances, basic safety precautions should be followed to reduce
the risk of fire, electric shock, and injury to persons or property. Read all instructions
before using this ice maker.
SAFETY INSTRUCTION
To minimize potential hazards, be sure to read the following precautions carefully
before installation and use.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the
appliance.
Do not use extension cords or ungrounded (two prong) adapters.
It indicates the precautions to be taken when operating the
product, please read the instructions carefully and use the
product safely.
It indicates that operation is prohibited, please read the
instructions carefully and be sure to follow the prohibitions
to avoid injury.
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If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similar qualified person in order to avoid hazard.
Do not store explosive substances such as aerosol cans with flammable
propellant in this appliance.
WARNING: Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
WARNING: Do not use mechanical devices or other means to accelerate the
defrosting process, other than those recommended by the manufacturer.
WARNING: Do not damage the refrigerant circuit.
WARNING: Do not use electrical appliances inside the ice storage
compartments of the appliance, unless they are of the type recommended
by the manufacturer.
WARNING: Fill with potable water only. No liquid other than potable water
shall be used to make ice.
Do not tilt the ice maker more than 45° in any case, otherwise it will cause
compressor or refrigeration system failure.
A space of 6” or more must be reserved around the ice maker, otherwise the
cooling system will be affected.
Do not place or store objects other than those recommended by the
manufacturer in the ice storage basket.
To ensure the safety of the ice maker during operation, it must be placed on
a flat countertop for use.
Do not place the ice maker in direct sunlight.
When cleaning the ice storage basket, use a soft damp cloth to wipe it
down, and do not use solvent-based cleaner , otherwise, it may cause
damage the ice maker or leave harmful.
⚠ WARNING
Be sure to disconnect the power supply before performing operations
during cleaning and maintenance.
Bags and foam are potentially dangerous and must be kept out of the reach
of children.
Must not be used outdoors or in extreme environments (high heat, ultra-low
temperatures, etc.)
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Do not disassemble or attempt to repair any part of the ice maker without
permission, and all inspections should be made under the direction of a
technician.
Do not plug and unplug the power supply with wet hands.
Use a power supply separately and do not use the same power trip with
other electrical appliances.
Do not use the ice maker next to high heat sources such as ovens and
cookers.
Do not modify or add any parts privately.
Do not use flammable liquids to clean ice maker or even the parts to avoid
fire.
The ice maker must not be immersed or drenched in water.
• DANGER: Risk of Fire or Explosion. Flammable Refrigerant Used. To Be Repaired Only
by Trained Service Personnel. Do Not Puncture Refrigerant Tubing.
• CAUTION: Risk of Fire or Explosion. Flammable Refrigerant Used. Consult Repair
Manual/Owner’s Guide Before Attempting to Install or Service This Product. All
Safety Precautions Must be Followed.
• CAUTION: Risk of Fire or Explosion. Dispose Of Property in Accordance with Federal
or Local Regulations. Flammable Refrigerant Used.
• CAUTION: Risk of Fire or Explosion Due To Puncture Of Refrigerant Tubing; Follow
Handling Instructions Carefully. Flammable Refrigerant Used.
• The ice maker should be installed in accordance with the safety standard for
Refrigeration Systems, ASHRAE15.
• If the ice maker is experiencing a problem that requires servicing or replacing parts, it
needs to be done by a licensed professional to minimize the risk of possible fire or
explosion due to incorrect parts or improper service.
This appliance is intended to be used in the household and similar applications such as
• Staff kitchen areas in shops, offices and other working environments.
• Farmhouses and by clients in hotels, motels and other residential type of
environments.
• Bed and breakfast type of environments.
• Catering and similar non-retail applications.
READ AND KEEP THESE INSTRUCTIONS
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PARTS LIST
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OPERATING INSTRUCTIONS
UNPACKING YOUR ICE MAKER
1. Remove the exterior and interior packaging, and then check all the accessories are
included. If any parts are missing, please contact our customer service.
2. Remove all the tapes on the unit; take out the accessory parts inside.
3. Clean the interior with lukewarm water and a soft cloth.
4. Place your ice maker on a level counter table far from direct sunlight and other
sources of heat (i.e.: stove, furnace, and radiator). Make sure that there is at least 6
inches between the back and sides of your ice maker with the wall.
5. If needed, level the Ice Maker by adjusting the four adjustable feet located at the
bottom of the machine.
6. Allow four hours for the refrigerant fluid to settle down before plugging your ice
maker in.
7. The power plug must be accessible directly.
WARNING: fill with potable water only. Only use drinking water.
NOTE: All Ice Makers are fully tested to ensure that all functions are operating normally
before shipment. If there are a few residual water droplets or moisture inside the
machine, it is considered normal.
INSTALLATION
• Condensation Drain Box Installation:
1. Pull up the blue snap ring on the drain
outlet that is located on the lower left
side at the back of the ice maker.
2. Insert one end of the drainpipe firmly
into the drain outlet.
3. Insert the blue snap ring back into slot
on the drain connector.
4. Pull up the blue snap ring on Drain Box’s
drain connector.
5. Cut the other end of the drainpipe to a
desire length and make sure the cut is
straight to avoid leakage. Firmly insert ¾
inch of drainpipe into the drain
connector on the drain box.
6. Insert the blue snap ring back into the
drain connector.
WARNING: Water drain from this drain outlet is NON-POTABLE. Empty the drain box
when full to avoid overflowing and causing damage to your countertop or floor.
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NOTE: Steps 3-6 can be bypassed if you decide to lead the drainpipe into your sink or
separate drain bucket.
Make sure the drain box or bucket is placed lower than the drain outlet and the
drainpipe is not creased.
PLUGGING IN YOUR ICE MAKER
DANGER: Improper use of the grounded plug can result in the risk of electrical shock. If
the power cord is damaged, please call customer service.
1. This unit should be properly grounded for your safety. The power cord of this
appliance is equipped with a grounding plug which mates with standard grounding
wall outlets to minimize the possibility of electric shock.
2. Plug your appliance into an exclusive, properly installed, grounding wall outlet. Do
not under any circumstances damage the grounding means of the plug. Any
questions concerning power and/or grounding should be directed toward a
certified electrician.
3. This appliance requires a standard 110-120Volt, 60Hz electrical outlet.
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FUNCTION OF CONTROL PANEL
Power on/off: Press and hold for three seconds and the four indicators will light
up. The ice maker is now in the power-on state. When in power-on state, press and
hold for three seconds and the ice maker will shut down.
Making Ice indicator: Lights up stays on when the machine is making ice.
Ice Full indicator: Lights up and stays on when the ice storage basket is full and ice
making process will be stopped.
Add Water indicator: Flash and accompanied by an alarm indicates the water tank
ran out of water. Please add water to the ice maker in time.
Clean indicators: Flash when the unit is in self-cleaning stage of shutdown process.
The indicator will stop flashing and continue shutdown process after the cleaning
process is complete.
Blue Running indicators:
Stays On: The Ice Maker is in Ice Making Process
Flashes with Making
Ice indicator:
The Ice Maker is discharging ice balls. Do not open the
door until the Making Ice indicator stop flashing.
Flashes with Clean
indicator:
In shutdown process. The Ice Maker will turn off after
self-cleaning and shutdown process are completely. It
may take up to 10 mins. Please do not cut off the power
supply at this time.
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ICE MAKING OPERATION
NOTE: The shape and clarity of the ice ball will reach its designed condition after the
first or second batch. It is normal to have cloudy ice balls from the first few batches.
Ice making time and ice ball clarity are also affected by ambient temperature, door
opening times and water quality. It is recommended to use water filtered by RO reverse
osmosis membrane for the best clarity or purified water for best results.
⚠ WARNING Before start making ice, please make sure the ice maker is
leveled by adjusting four adjustable feet at the bottom of the unit. Operating
the ice maker on an uneven surface will affect the size and shape of the ice
balls! Let the ice maker upright for at least 4 hours before plugging into
power outlet to start making ice.
Connect the ice maker's power supply to three-prong socket with a
grounding wire.
(1) For first time use or
when the “Add water
indicator”is flashing,
open the door and pull
out the water tank.
(2) Open the lid on top of
the water tank and fill
water to the MAX line
mark. Close the lid and
insert the water tank
back into the ice maker.
Press the Power on/off and hold for three seconds to start the ice maker.
Although the ice maker was carefully cleaned before packing and shipping, it
is recommended not to use the first four ice balls when using the ice maker
for the first time or after a long period of time.
The ice maker makes 2 ice balls per batch. The ice-making cycle is
approximately 2 hours for the first batch.
After the first batch, depending on the water and ambient temperature, the
cycle time will reduce down to 1~1.5 hours/batch.
The ice maker will stop ice making process and switch to standby when Ice
Full or Add Water indicator light up. It will resume ice making process
automatially when Ice Full or Add Water condition is eliminated.
To turn off the ice maker, press and hold the Power on/off for three seconds
or until you hear a beep sound. The Ice Maker will run self-cleaning and shut-
down processes for up to 10 mins and then turn off automaticlly.
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Warning: Change the water in the water tank every 24 hours to ensure a good hygiene
level. If you do not plan on using the ice maker in the next 24 hours, drain out all the
water & dry the water tank.
CLEANING & MAINTENANCE
Clean the ice maker before using it for the first time or after a long period of time. It is
recommended to have regular cleaning and maintenance according to the local water
quality and actual use.
Use solvent-based cleaning agents to clean, otherwise, it may cause damage or harmful
substance residues; do not rinse the ice maker with water, please use a damp cloth to
wipe the inside and outside.
REGULAR MAINTENANCE
It is recommended to deeply clean your ice maker once every 9 months, or more
frequently if you live in an area with hard water or high humidity.
Follow these cleaning instructions to make sure your ice maker is clear of mineral
deposits and the longevity of your ice maker is maintained.
For disinfectant, use water and vinegar, or citric acid (10:1 ratio).
Instructions
Always turn the ice maker off and disconnect the power supply before
cleaning.
(
1) Remove the screw on the
ice storage basket and lift up
to remove.
(2) Please align the respective
fixing position on both the
basket and the door and slide
it down to install.
(3) Remove the ice basket to
reveal the Door Stop. Push
the Door Stop to open the
door by 90° for easy
cleaning.
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If the ice maker has not been cleaned for a long time, or if you feel that there is an odor
of the ice ball or ice maker, please also follow the steps above to clean.
SOUND DURING OPERATION
The following sounds during operation are normal,
• A gurgling sound of refrigerant flow may be heard during each cycle.
• The sound of the ice ball dropping into the ice storage basket will be heard after
each ice making.
• The sound of cooling fans turning on both sides of the ice maker will be heard.
• If the door is accidentally opened when ice ball is coming out, then you will hear the
knocking sound of the ice ball falling to the water box cover, in this case, the door
cannot be closed, please take down the ice storage basket, and take out the ice ball
that falls on the cover.
• The sound of the compressor during operation may be heard.
(4) Remove the water box
cover to clean the water
box. Clean it with a soft,
damp cloth and put the
cover back when finished.
(5) Empty excess water inside
the internal water tank
through the drain hole
located at the bottom
front of the ice maker.
(6) Keep the Ice Maker in the
upright position. Place the
water bucket below the
drain hole or place the ice
maker over a sink drain
and unplug the drain plug.
(7) Cleaning Water Tank
1. Remove the lid
2. Pinch the sides of the
tank to open the upper
cover.
3. Simply wipe it with soft,
damp cloth.
Fill the water tank with drinking water, connect the power, turn on the ice
maker to make ice; toss the first four ice balls and enjoy the subsequent ice
balls.
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• In low temperature environment, due to the fast-freezing speed, the DD transparent
device may be frozen, and resulting in 2 to 3 abnormal sounds over a period of time.
Don't worry and no operation is needed, as the ice maker will start the protection
program and automatically restore the ice making after a period of time.
• The Ice Maker will continue running for 1~10 minutes after long press the power off
to shut down the machine. The sound of the ice maker operation can still be heard
at this time, please do not cut off the power.
DISPOSING YOUR ICE MAKER
Dispose of this ice maker’s material in accordance with national regulations.
TROUBLESHOOTING
Problem Possible Causes Solution
The Ice Maker does
not respond when
connected to wall outlet
No power on wall outlet
Check wall outlet
The power cord is
damaged
Requires repair or
replacement by a
professional technician
Power cord not plugged in
securely
Check the power cord
connection
The full ice indicator
is on, but the ice basket
is not full.
Ice Full Sensor is blocked
Requires repair or
replacement by a
professional technician
Ice Full Sensor is damaged
Requires repair or
replacement by a
professional technician
The Add Water
indicator is on, but
there is still water in
the tank
Water tank is not installed
properly
Pull the tank out and push
it back in
Water shortage sensor
damaged
Requires repair or
replacement by a
professional technician
Water pump malfunction
The Ice Maker is
working but
does not make ice
Refrigerant leakage
Requires repair or
replacement by a
professional technician
Refrigeration pipes
Clogged
It may be in system
protection mode
Unplug the power cord of
the Ice Maker. Wait for
four hours before plugging
it back in. If the Ice Maker
still can’t make ice after
power on, please contact
Customer Service
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Problem
Possible Causes
Solution
Water leaking from the
bottom of the Ice Maker
Drain plugs are not
installed properly.
Check the drain plugs on
the back and bottom of the
Ice Maker. Make sure they
are plug in tightly.
Water dripping under
the door of Ice Maker
Condensation is caused by high ambient temperature
and humidity. It is normal, please use a soft dry cloth to
wipe it clean.
N
L
G
Display pane
M M
Fan 1
Fan 2
CN13
N
L
24 -V
24V+
L N
CN19
L
N
CN4 CN3
CN8
CN7
CN18
CN12 CN10
CN17
CN14
M M M
Main PCB
MCU
CN2 CN16
CN9
CN1
CN6
CN5
CN15
CIRCUIT DIAGRAM
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LIMITED MANUFACTURER’S WARRANTY
This appliance is covered by a limited manufacturer’s warranty. For one year from the
original date of purchase, the manufacturer will repair or replace any parts of this
appliance that prove to be defective in materials and workmanship, provided the
appliance has been used under normal operating conditions as intended by the
manufacturer.
Warranty Terms:
During the first year, any components of this appliance found to be defective due to
materials or workmanship will be repaired or replaced, at the manufacturer’s discretion,
at no charge to the original purchaser. The purchaser will be responsible for any
removal or transportation costs.
Warranty Exclusions:
The warranty will not apply if damage is caused by any of the following:
• Power failure
• Damage in transit or when moving the appliance.
• Improper power supply such as low voltage, defective household wiring or
inadequate fuses
• Accident, alteration, misuse, or abuse of the appliance such as using non-
approved accessories, inadequate air circulation in the room or abnormal
operating conditions (extreme temperatures)
• Use in commercial or industrial applications.
• Use of force or damage caused by external influences.
• Partially or completely dismantled appliances
• Excess wear and tear by the user
Obtaining Service:
When making a warranty claim, please have the original bill of purchase with the
purchase date available. Once confirmed that your appliance is eligible for warranty
service, all repairs will be performed by a Newair™ authorized repair facility. The
purchaser will be responsible for any removal or transportation costs. Replacement
parts and/or units will be new, re-manufactured or refurbished and is subject to the
manufacturer’s discretion. For technical support and warranty service, please email
support@newair.com
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