OWNER'S MANUAL
VACUUM CLEANER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
A9********
MFL69883677
Rev.04_013023
www.lg.com
Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved.
Scan to see the online manual.
TABLE OF CONTENTS
2
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
3 WARNING STATEMENTS
8 CAUTION STATEMENTS
9 INSTALLATION
9 Product Overview
12 Storing the Accessories
14 OPERATION
14 Getting Started
16 Charging the Battery
17 Using the Mop Nozzle
20 Using the Nozzles and Tools
23 SMART FUNCTIONS
23 Using LG ThinQ Application
25 Smart Diagnosis™ Function
26 MAINTENANCE
26 Cleaning the Appliance
29 Cleaning the Nozzle
32 TROUBLESHOOTING
32 Before Calling for Service
35 LIMITED WARRANTY
35 USA
3IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
WARNING STATEMENTS
WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this
product, follow basic precautions, including the following:
Technical Safety
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
• Do not allow the appliance to be used as a toy. Close attention is necessary when used by or near
children.
• Do not allow children to play with or hang on the appliance.
• Do not use the appliance with a damaged power cord or plug. The cord must be replaced. If the
appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water,
return it to an LG Electronics service center.
• Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord
around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated
surfaces.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Place the cords from other appliances out of the area to be cleaned.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will
ensure that the safety of the product is maintained.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
4 IMPORTANT SAFETY INSTRUCTIONS
Battery
• Never use the battery, adapter, and the charging station from other appliances with this appliance. Use
only the battery and the charging station provided by LG Electronics.
• Use appliances only with specifically designated battery packs. Use of any other battery packs may
create a risk of injury and fire.
• Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of
battery pack may create a risk of fire when used with another battery pack.
• Never use the battery, adapter, and the charging station from this appliance with other appliances.
• Unplug the power cord and remove the battery if the appliance will not be used for an extended period
of time.
• Do not use modified or damaged batteries.
• When disposing of the battery or the appliance, remove the battery from the appliance and safely
dispose of it.
• Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may
exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
• Do not disassemble, remove or short-circuit the battery.
• Have the battery replaced when it is no longer able to hold a charge.
• Refer to the Charging the Battery section instructions for the method of replacing the battery.
• When disposing of this appliance, follow regulations for disposal of rechargeable lithium-ion batteries.
• Follow all local ordinances and regulations when handling or disposing of the battery.
• Disconnect the battery pack before cleaning or servicing.
• Prevent unintentional starting. Ensure the switch is in the off position before connecting to the battery
pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or
energizing an appliance that has the switch on invites accidents.
• Disconnect the battery pack from the appliance before making any adjustments, changing accessories,
or storing appliance. Such preventive safety measures reduce the risk of starting the appliance
accidentally.
• When the battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys,
nails, screws or other small metal objects, that can make a connection from one terminal to another.
Shorting the battery terminals together may cause burns or a fire.
• Under abusive conditions, liquid may be ejected from the battery. If this happens, avoid contact. If
contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help.
Liquid ejected from the battery may cause irritation or burns.
• Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated
in the instructions for use and care.
Battery Specifications
• One or two batteries are provided. The number of batteries varies depending on the model purchased.
- Model Name: EAC63382208
- Type: Rechargeable Lithium-ion Battery
- Rated Capacity: DC 25.9 V, 2.4 Ah/62.16 Wh(Min. 2.3 Ah/59.57 Wh)
Installation
• To avoid an electrical shock or fire, do not install, charge or store the appliance where it may be exposed
to water, rainfall or high humidity.
• Install, charge and store the appliance in a well-ventilated place.
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• Avoid operating the appliance in areas where there is a risk of leakage of flammable gas, industrial oil or
metallic dust.
• Do not store or install the appliance, power cord or plug near heating devices or open flames.
• Install the charging station on a firm, level surface.
• Do not use or store the appliance at temperatures below 41 °F (5°C) or above 100 °F (38°C).
• Do not store or install the appliance where it is exposed to temperatures below freezing or exposed to
outdoor weather conditions.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord or
plug.
Operation
• Use only as described in this manual. Use only manufacturer’s recommended attachment.
• This appliance is designed for normal indoor domestic use only. It is not to be used for any non-
residential, commercial, or industrial application.
• Do not use or store the appliance in any outdoor location, garage environment or on wet surfaces.
• This product should only be used with a 120 V~ 60 Hz outlet. Make sure to check the power specifications
of the place where you intend to use the appliance.
• Do not handle the power cord, plug, or appliance controls with wet hands.
• Wipe any moisture or dirt off the cord or plug with a dry cloth.
• Unplug the power cord using the plug, not the cord. Pulling on the cord can damage it and result in
electric shock or fire.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug. Take it to an authorized LG Electronics
service center or dealer for assistance.
• Do not apply excessive force to the power cord to bend it, or place it under a heavy object as this will
damage it.
• Do not use multiple-outlet adapters with this appliance. Make sure to use a power socket with a capacity
of 10 A.
• Do not plug the appliance into a damaged or loose outlet.
• Make sure to unplug the power cord when the appliance is not to be used for an extended period of
time.
• Do not damage, alter, excessively bend, twist, pull, pinch or heat the power cord.
• Before using the appliance, remove any wire or string on the floor.
• Avoid touching the prongs of the power plug with your finger(s) when unplugging the power cord.
• Do not cover the power cord with a rug or carpeting.
• Push the power plug firmly into the wall outlet so that it is not loose.
• If the product has been submerged, contact an LG Electronics service center or dealer for instructions
before resuming use.
• If the product makes a strange noise or emits an odor or smoke, discontinue use and contact an LG
Electronics customer information center.
• Only qualified technicians or service personnel from LG Electronics may disassemble, repair or modify
the appliance.
• Never insert a sharp metal object such as a pin, nail or knife in a hole or gap in the appliance or the
charging station.
• Do not vacuum liquids with this appliance. Make sure that no water, beverage or detergent gets inside
the appliance or the charging station.
• Do not allow the appliance to sweep up blades, thumb tacks, sawdust, sharp objects, or hot or cold
ashes.
6 IMPORTANT SAFETY INSTRUCTIONS
• Do not allow children to use the appliance.
• Do not let children or pets get close to the appliance when using, charging or storing.
• Do not insert the nozzle or tools in your mouth.
• Keep clothing and hair, fingers, or other parts of the body away from openings and moving parts.
• Do not operate the appliance with the suction inlet or outlet blocked.
• Do not use in an enclosed space where vapors are present from paint thinner, mothproofing substances,
flammable dust or other explosive or toxic materials.
• Make sure that the filter is installed before use.
• Do not use with the dust bin opened.
• Do not touch the charging terminals on the appliance or the charging station, or insert an electrified
object inside the appliance or the station.
• Always store the appliance on the charging station when it is not in use.
• Do not lean the appliance on walls, chairs or tables.
• If the earth leakage breaker is tripped when the product is put on the charging station, immediately
remove the appliance from the charging station. Contact an LG Electronics customer service center.
• Use extra care when cleaning on stairs.
• Do not use or store a heating device or flammable substance (ether, benzene, alcohol, chemicals,
combustible sprays, insecticide, air freshener or cosmetics) in close proximity to the appliance.
• Do not attempt to clean up a liquid substance (water, beverage), odorous substances (candy, chocolate,
pet excrement), metal objects (blades, pins), flammable substances, surfactants, or glass shards with this
appliance.
• In the event of a gas leak (natural gas, propane gas, etc.) do not operate this or any other appliance.
Open a window or door to ventilate the area immediately.
• Do not hold the charging station upside down with the battery in the charging station.
• Do not expose the appliance, and the battery in particular, to heat, a heating device or direct sunlight.
• Do not keep the appliance or its battery inside a vehicle which is exposed to direct sunlight.
• Never allow any water, beverage or detergent to get inside the battery.
• Do not apply physical impacts to the battery.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair,
and anything that may reduce airflow.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they
may be present.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use the appliance without the dust bin and filters in place.
Maintenance
• Make sure to unplug the power cord when cleaning or maintaining the charging station.
• Do not wash the inlet port or the dust bin with water or detergent.
• Do not use detergents, polishes or air fresheners to clean the dust bin.
• Do not spray or use water, inflammable materials such as gasoline or thinners, or surfactants such as
detergent or bath soap near the appliance.
• Wash hands after handling nozzles. The nozzles contain carbon fiber, and contact may cause minor skin
irritation.
7IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
Disposal
• Keep packing materials out of the reach of children. Packaging materials can pose a suffocation risk for
children.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.
• Dispose of this appliance according to local, state, and regional laws and regulations.
• Contact your local city council or the related government authority before disposing of this appliance.
• In case a rechargeable battery is included in this product, the entire device should be recycled in
compliance with rechargeable battery recycling standards because of the internal battery. To dispose of
properly, call (800) 822-8837 or visit www.call2recycle.org.
Mop Nozzle
• Do not use the mop nozzle to clean up sharp objects such as glass shards, wires, blades, or pins. The
sharp objects could become embedded in the mop pads and cause injury when you clean the pads.
8 IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
CAUTION STATEMENTS
CAUTION
• To reduce the risk of injury to persons, malfunction, or damage to the product or property when using
the appliance, follow basic safety precautions, including the following:
Operation
• This appliance has a built-in safety device to prevent damage from overheating. If the appliance
becomes overheated after extended use, it may automatically turn off. If this occurs, leave the appliance
in a cool, well-ventilated area for about an hour before turning on the power again.
• Do not subject the product to shocks or drop it.
• Secure the appliance in the charging station when not in use, to avoid it falling over.
• Do not install wet or damp filters.
• Make sure to wipe up any liquid such as water or oil or pet excrement from the floor before using the
appliance.
• Do not clean the product with a volatile or organic solvent (thinner or acetone).
• Always use a soft cloth to clean the appliance.
• Remain aware of your surroundings while using the appliance to avoid colliding with people or animals.
• Do not kick or apply force to the appliance.
• Do not put any object other than the appliance, especially a metallic or magnetic object, on the charging
station.
• Do not clean the same spot repeatedly for an extended period of time.
• Vibration from the inlet port or rotating brush may damage the floor or the carpet.
• Keep fingers away from pinch points when assembling the appliance or the charging station.
• Do not let a child or a pet hang onto the charging station.
• Do not apply force or any impact to the cyclonic mesh filter.
• Do not remove the battery during operation.
Mop Nozzle
• Do not use the mop nozzle for purposes other than domestic floor cleaning. The product is not designed
for purposes such as polishing a car or cleaning windows.
• When using the mop nozzle, always attach the mop pads.
• Do not clean coated, rough or delicate floating floors or any kind of carpet with the mop nozzle.
• Do not use the mop nozzle to clean the same spot repeatedly for an extended period of time.
• Do not step on the mop nozzle.
• Wet floors can pose a slip hazard. Allow floors to dry completely before allowing anyone to walk on
them.
• Do not store the appliance with a full water tank attached to the mop nozzle.
9INSTALLATION
ENGLISH
INSTALLATION
Product Overview
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.
NOTE
• For your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction, property damage or bodily injury caused by the use of separately
purchased unauthorized components, parts, or non-LG products.
Front View
† This feature is only available on some models.
a Product Body
b Extension Pipe
c Nozzle
d Battery (Dual Battery
†
)
e Exhaust Filter
f Pre-filter
g Kompressor Lever
h Cyclonic Mesh Filter
10 INSTALLATION
NOTE
• Use the vacuum cleaner only with the provided charging station. Using a charging station other than the
one designed to be used with the vacuum cleaner may result in improper sealing of the product and
failure to empty dust from the vacuum cleaner.
11INSTALLATION
ENGLISH
Accessories
† This accessory is only available on some models.
Included Accessories
a Product Body
b Extension Pipe
c Pre-filter
d Battery (Dual Battery
†
)
Basic Accessories
a Combination Tool
b Crevice Tool
c Cleaning Brush
Nozzles
a Universal Nozzle
†
b Slim Hard Floor Nozzle
†
c Bedding Nozzle
†
d Pet Nozzle
†
Tools and Accessory Bag
a Hard Dirt Tool
†
b Mattress Tool
†
c Multi-angle Tool
†
d Flexible Crevice Tool
†
e Flexible Hose Extension
†
f Accessory Bag
†
Mop Kit
a Mop Nozzle
†
b Mop Pads for General Cleaning
†
c Water Tank Filler
†
NOTE
• The mop pads, batteries, exhaust filter and the
pre-filter will eventually need to be replaced.
Contact an LG Electronics customer service
center.
12 INSTALLATION
Specifications
Appliance
• Dimensions are given for the assembled product body, extension pipe and nozzle.
• Battery run time is the result of using a fully charged battery according to the LG Electronics test
standard. Results may be different depending on actual use environment and period of use.
• Recommended maximum run time when using the mop nozzle is 80 minutes. Otherwise, the motor may
overheat.
† Up to 120 minutes run time when using 2 batteries in Normal mode without any nozzle. Actual run time
may vary when using nozzle attachments and depending on the operating environment and settings.
Charging Station
Storing the Accessories
Assembling and Storing the
Appliance
Follow these steps to safely assemble the
appliance.
1 Firmly attach the extension pipe c, nozzle d,
or tool onto the product body a.
• To detach the extension pipe, press the
extension pipe release button b.
2 Put the product body on the charging station.
• If the vacuum cleaner fits properly inside
the charging station, the alarm will sound.
Wait several seconds and if the alarm does
not sound, reinsert the vacuum cleaner,
making sure that the nozzle is horizontal.
Model A9**********
Dimensions
(Width X Depth X
Height)
10.2 in X 10.6 in X 44.1 in
260 mm X 270 mm x 1120 mm
Weight Approximately 5.95 lb (2.7 kg)
Battery Run Time
Runs up to 120 minutes
†
Model VDS-ST1****
Input 120 V~ 60 Hz
Output DC 28.3 V / 1.15 A
Power Consumption 9 A (Cleaning)
0.6 A (Charging)
13INSTALLATION
ENGLISH
Storing the Tools
Use the product to store the inlet and components
provided with the vacuum cleaner.
The components may differ depending on the
vacuum cleaner model.
Using the Nozzle Hooks
1 Open the nozzle hook a on both sides of the
product.
• To open the nozzle hooks, press on the right
side. Be careful not to pinch fingers when
opening.
2 Hang the nozzle on the nozzle hook.
Storage Inside
1 Open the left door of the product and insert
the bedding nozzle or the pet nozzle a for
storage.
2 Open the right door and insert the
combination tool b, the crevice tool c and
the cleaning brush d for storage.
NOTE
• Before moving the product, unplug it and
remove the vacuum cleaner, nozzles, and
accessories.
• To carry the product, open both doors and hold
the areas shown.
14 OPERATION
OPERATION
Getting Started
Before Using the Appliance
• Make sure that the exhaust filter and pre-filter
are properly assembled before using the
appliance.
• Close the dust bin cover properly before using
the appliance. If the dust bin cover is left open,
the suction strength may deteriorate and affect
the cleaning performance.
• This appliance has a built-in safety device to
prevent overheating. If the appliance becomes
overheated after extended use, it may
automatically turn off. If this occurs, leave the
appliance in a cool, well-ventilated area for
about an hour before turning on the power
again.
• Make sure to remove any foreign object such as
a sock or stocking before using the appliance.
Any foreign object on the inlet port or extension
pipe will prevent the appliance from functioning
properly.
• Environmental conditions such as temperature
and humidity may cause static electricity to
accumulate on the appliance. Please contact LG
Electronics customer information center if the
problem persists.
• Please use the product at normal room
temperatures as the battery runtime may
deteriorate severely if used at temperatures
lower than 41 °F (5°C) or higher than 100 °F
(38°C) for an extended period of time.
• Do not use the appliance to suck up oils or any
liquids, including water.
• Support the bottom of the appliance when
cleaning an elevated surface.
• Store the appliance in the charging station or
place it flat on the floor when not in use. Leaning
the appliance against a wall or chair can result in
product damage or personal injury if the
appliance falls.
• To avoid scratches on polished floors, keep the
brushes of the nozzles and tools free from grit,
sand, or abrasive objects.
• Refer to the Specifications section for battery
runtime details.
• The battery runtime is dependent on the surface
type and the suction power.
• Follow manufacturer’s recommendations when
cleaning flooring, carpets, and rugs.
• Do not use tools to clean a TV, monitor or LCD
display as they may scratch these surfaces.
Assembling Attachments
Nozzles and tools can be attached to either the
product body or the end of the extension pipe.
CAUTION
• Running the appliance for a long period of time
with a tool connected may cause the motor to
overheat.
• This appliance has a built-in safety device to
prevent overheating. If the appliance becomes
overheated after extended use, it may
automatically turn off. If this occurs, leave the
appliance in a cool, well-ventilated area for
about an hour before turning on the power
again.
• Do not use the Kompressor lever while the
appliance is running. Doing so may cause
product damage.
1 Insert the fully charged battery a into the
cavity at the bottom of the handle on the
product body.
2 Attach the nozzles, tools, or extension pipe by
sliding them onto the inlet b on the body
until they click into place. The nozzles and
tools can also be attached to the end of the
extension pipe b.
• Detach the accessories by pressing the
release button c.
15OPERATION
ENGLISH
3 Adjust the extension pipe by pressing the
length adjustment button d on the back of
the pipe and sliding until it clicks into place at
the desired length.
• The extension pipe extends in four steps.
4 Press the Power button to activate the
Normal mode.
• To turn off the appliance, press the Power
button again.
Adjusting the Suction Power
Adjust the suction power using the suction power
adjustment button on the handle.
a Power Button
• Press the Power button to turn the appliance
on or off.
•Press the Power button to activate Normal
mode.
b Suction Power Up (+) Button / Turbo Mode
• Press the + button to increase the suction
power. (Normal~Power)
• Press and hold the + button for more than 3
seconds to activate Turbo mode from either
Normal or Power mode.
c Suction Power Down (-) Button / Wi-Fi Mode
• Press the - button to decrease the suction
power. (Turbo~Power~Normal)
• Press and hold the - button for 3 seconds to
activate Wi-Fi and connect the appliance in
the LG ThinQ application.
Display
The handle of the appliance displays indicators for
clogged objects, filter cleaning alerts, appliance
connection status, and the remaining battery
charge.
a Clogged Objects Indicator
• This indicator lights up when the interior of
the product body, extension pipe, inlets,
nozzle, exhaust filter, pre-filter, or cyclonic
mesh filter is clogged with foreign objects.
• If clogging persists, the motor will cycle and
the appliance will shut off. Remove the
foreign objects and clean the exhaust filter,
pre-filter and cyclonic mesh filter following
the steps in the Removing Foreign Objects
section.
b Filter Cleaning Cycle Alarm Indicator
• This indicator lights up when the appliance is
used for a certain period of time. Clean the
exhaust filter, pre-filter and cyclonic mesh
filter if necessary.
c Wi-Fi Indicator
• This indicator blinks when the appliance is
connecting to the LG ThinQ application or
home Wi-Fi network, and the indicator lights
up when the connection is complete.
d Battery Level Indicator
• The remaining battery level is displayed in 3
stages according to the remaining battery
power.
• The battery level indicator blinks when the
battery needs to be charged.
• As the product is charging, bars light up on
the battery level indicator to indicate the level
of charge.
• When charging is complete, the battery level
indicator lights up briefly and then turns off
to save energy.
16 OPERATION
Charging the Battery
Before Charging the Battery
• Make sure that the adapter is connected to both
the charging station and the power outlet.
• Fully charging a single battery usually takes
about 4 hours. It will take twice as long to charge
both the main and auxiliary batteries.
• The battery will not be charged if the indoor
temperature is below 41 °F (5°C). Only charge
the battery when indoor temperatures are
between 41 °F (5°C) and 100 °F (38 °C).
• The battery will eventually need to be replaced.
Due to the battery characteristics, runtime is
shortened after using the appliance repeatedly
for an extended period.
• The last bar on the battery indicator begins to
blink when the battery needs to be recharged.
Use the appliance with a fully charged battery.
• If the main battery is charging on the charging
station, the auxiliary battery will only start
charging once the main battery is fully charged.
• To maintain battery life on dual-battery models,
swap the positions of the two batteries
periodically, between the main body and the
auxiliary charging station.
Charging the Product Body
Storing the appliance on the charging station
automatically recharges the battery.
1 Press the Power button to turn the appliance
off.
2 Put the product body onto the charging
station by aligning it to the hook a of the
charging station.
• Make the extension pipe its shortest length
and insert it into the appliance.
• The appliance cannot be loaded onto the
charging station if either the combination
tool or the crevice tool is inserted. Use the
charging station only after removing the
combination tool or the crevice tool, if
either happens to be fitted.
• If you don't hear a beep, reload the
appliance on the charging station, making
sure the nozzle is horizontal.
• When charging is complete, the battery
level indicator (
@) lights up briefly and then
turns off to save energy.
• To save energy while charging the product
body, press the Select Mode button to
switch to the manual dust emptying mode.
WARNING
• Make sure to securely fit the product body onto
the charging station. If the appliance falls off the
charging station, it could cause injuries, property
damage or product damage.
Charging the Auxiliary Battery
After the vacuum cleaner has finished charging,
the auxiliary battery will start charging.
One or two batteries are provided. The number of
batteries varies depending on the model
purchased.
1 Lift the front of the control panel located at
the top of the charging station.
2 To insert, align the battery with the outline of
the battery charger.
17OPERATION
ENGLISH
3 Press the battery down into the compartment.
NOTE
• Insert the auxiliary battery completely. If the
auxiliary battery is inserted correctly, the
auxiliary battery icon (*) flashes.
• The auxiliary battery icon (*) in the status
display flashes during charging and then lights
up briefly and turns off to save energy when
charging is complete.
Using the Mop Nozzle
Before Use
• You cannot adjust the rotation speed of the mop
plates on the mop nozzle.
• To prevent product damage, the mop plate will
automatically stop if there are foreign objects
stuck in the plate or if it is subjected to a strong
impact. Turn the appliance off immediately and
remove the foreign objects or obstructions
before resuming use.
• If you hear a noise while mopping, the mop pad
may have dropped off the mop plate. Turn off
the product immediately and reattach the pad to
the mop plate before resuming use.
• Do not use a soiled mop pad to clean floors.
• Set the water adjustment button to the STOP
position before carrying the appliance around
with the mop nozzle attached.
• Use only authorized LG Electronics mop pads.
• Take care not to accidentally hit the Water
Adjustment button at the rear of the mop
nozzle while cleaning around chairs or table
legs. The water supply level could change or be
turned to off.
Using the Mop Nozzle
This accessory is only available on some models.
When the mop nozzle is attached, the suction is
turned off and only the mop function operates.
Press the Power t button to turn the mop on/off.
• The rotation speed of the mop plates is constant
and cannot be adjusted.
CAUTION
• Do not assemble or disassemble the nozzle while
the appliance is turned on. Doing so may result
in injury.
• Set the water adjustment button to the STOP
position when not using the appliance for an
extended period of time. Failure to do so may
result in product failure.
• Do not let the appliance stand on the floor while
the wet mop pads are attached. Doing so may
result in damage or swelling to wood flooring.
• Do not use on PVC or polyurethane mats for
infants or children. Friction can cause the motor
to overheat.
NOTE
• If you use the mop nozzle for a long time, the
motor may overheat. (Recommended maximum
run time is 80 minutes.) If the motor overheats, a
safety function is activated and the appliance
automatically turns off. Set the appliance in a
cool, well-ventilated place and allow it to cool
down for about an hour before resuming use.
Filling the Water Tank
Before mopping, you must fill the water tank and
attach it to the mop nozzle.
1 Press the PUSH button a to remove the
water tank from the mop nozzle.
2 Open the water inlet cap b on the side of the
water tank and fill the tank with water using
the water tank filler c.
• Open only one water inlet cap to fill the
water. Opening both caps may cause the
water to flush.
• Do not fill the tank over the MAX line
d.
• Do not use detergent or any liquid other
than water in the water tank.
18 OPERATION
• The tank can be filled from either end.
3 Close the water inlet cap tightly.
• If the water inlet cap is not closed properly,
water may leak.
4 Attach the water tank to the mop nozzle
again.
• Insert the 2 tabs e at the front of the water
tank into the slots f on the top of the mop
nozzle. Lower the back of the water tank
into place.
• Press down at the center g to lock the tank
in place.
Attaching the Mop Pads
Use the standard mop pads for general cleaning.
For stubborn stains, use the heavy duty mop pads.
WARNING
• To avoid injury, do not attach the mop pads
while the mop plates are moving.
• Do not insert your hand between the rotating
mop plates. Doing so may result in injury.
1 Wet both sides of the mop pads with water
and squeeze out any excess water before
attaching the pads.
• Do not attach pads while they are dripping
wet.
• Attaching and using mop pads while they
are dry may affect the cleaning
performance.
2 Place the mop nozzle upside down on the
floor.
3 Align and attach the center of the mop pad
with the center of the mop plates.
• Press firmly to attach the Velcro on the mop
pad to the mop plate. Attaching the mop
pad upside down or improperly may affect
the cleaning performance.
4 Attach the mop nozzle to the appliance.
Adjusting the Amount of Water
Press the Water Adjustment button at the rear of
the mop nozzle to adjust the amount of water
released onto the mop pad.
• High Mode: Press the High Mode button a all
the way down to clean ingrained dirt or supply a
large amount of water.
• Low Mode: Press the Low Mode button b all
the way down to supply a small amount of water
for cleaning wood or other flooring that can be
damaged by too much water.
• STOP: Press the Low Mode or High Mode
button halfway to toggle back to the STOP
position. This stops the supply of water so you
can go over areas that are already wet.
• By default, the water adjustment button is set to
STOP.
19OPERATION
ENGLISH
Using the Mop Nozzle
1 Attach the water tank and mop pads to the
mop nozzle.
2 Press the Water Adjustment button to adjust
the amount of water.
3 Press the Power t button to start cleaning.
Drying the Water Tank and Mop
Pads
Drying the Water Tank
When cleaning is completed, make sure to empty
the water tank and dry it before storing the mop
nozzle.
CAUTION
• Turn the water inlet caps to make sure they
remain open when storing the water tank. If the
caps are closed and the tank is not completely
dry, the trapped moisture can cause odors.
• Do not remove the water inlet caps from the
water tank. Caps may tear.
• Do not add detergent, vinegar or baking soda to
the water tank when washing. It is not easily
removed from the water tank, and may soil
floors.
• After cleaning, wipe off any remaining water
from the water supply inlet
a on the mop nozzle
with a soft cloth. The water could drip onto the
floor and damage it.
• Do not pull or stretch the rubber gasket on the
water supply inlet. Doing so may tear or damage
it.
1 Open the 2 water inlet caps a on the sides of
the water tank and empty the water tank.
Shake the water tank to remove any
remaining water.
2 Leave the 2 water inlet caps open and allow
the water tank to dry in a well-ventilated area
out of direct sunlight for at least 24 hours.
• Only store the water tank once it is
completely empty and dry. Moisture or
residual water in the tank may cause odor.
Drying the Mop Pads
After using the mop pads, hand wash them and
allow them to dry before storing them.
CAUTION
• Follow these precautions to prevent mop pads
from becoming deformed.
- Do not use bleach or fabric softener when
washing the mop pads.
- Do not dry the pads in a clothes dryer.
- Do not boil the mop pads.
1 Separate the mop pads from the mop plates.
2 Hand wash the pads with a neutral detergent.
3 Set the pads in a well-ventilated area out of
direct sunlight for at least 24 hours or until
completely dry.
• Storing the mop pads before they are
completely dry may cause odors.
20 OPERATION
Using the Nozzles and Tools
Before Using the Nozzles and Tools
Some accessories are only available on some
models.
Specialized attachments can help you clean more
effectively. Tools and nozzles can be attached to
the product body or the extension pipe.
• Adjust the suction power if the inlet gets stuck
on the floor, carpet, or bedding.
• Each nozzle is equipped with a motor and may
make a sound when operating.
CAUTION
• Do not use the Hard Floor Nozzle or Universal
Nozzle on PVC or polyurethane mats for infants
and children. The mat may stick to the nozzle,
making it difficult to operate, causing damage to
the mat or static electricity on the appliance.
Clean mats using the crevice tool.
Universal Nozzle
Use this nozzle to clean carpets or rugs.
• If used on hard flooring, this nozzle will be noisy.
Slim Hard Floor Nozzle
Use this nozzle to clean hard floor surfaces.
Pet Nozzle
Use this nozzle for soft surfaces and pet hair
removal.
CAUTION
• Do not use the nozzle on the surfaces listed
below. Do not use it to clean coated or lacquered
floors especially, as repeated use can wear down
the coating.
- Clothing, bedding
- Leather sofas, cushions
- Carpet
- Vinyl flooring, tiles, marble
Bedding Nozzle
This nozzle lets you clean sheets and bedding
more effectively. It removes dust in bedding using
strong suction and a punching motion.
• Lower the suction level when vacuuming
bedding such as duvet covers to avoid the thin
fabric getting sucked into the nozzle.
Crevice Tool
Use this tool to remove dust from corners or
narrow spaces.
• Use it for areas with static electricity such as
mats.
• Use it with the Turbo mode to clean pet hair out
of furniture, mats, or tight areas like corners.
Combination Tool
Can be used in either crevice mode or brush mode
for cleaning corners or small gaps where dust and
dirt gather.
• Crevice Mode
21OPERATION
ENGLISH
Use the tool in the crevice mode to clean flat
surfaces such as sofas or mattresses.
• Brush Mode
Use the tool in the brush mode to clean delicate
surfaces such as frames or furniture.
- To convert modes, press the adjustment
button a and push forward.
Hard Dirt Tool
Firm bristles remove solidified dirt from hard
surfaces. Clean up hair or foreign objects that are
entangled in carpets or rugs.
Mattress Tool
Use this tool to clean up dust and foreign objects
from mattresses, delicate fabrics, and upholstery.
Flexible Crevice Tool
This tool is flexible and its length can be adjusted,
making it especially useful for cleaning inside
vehicles or in narrow spaces under and behind
furniture where an angled tool is needed.
Using the Brush
To convert the tool from crevice to brush mode,
press in on the sides of the brush head a and pull
the brush down.
• To convert back to the crevice mode, press in on
the brush release button
b and slide the brush
up.
Adjusting the Length
To adjust the length of the tool, press and hold the
release button c on the side of the tool. Pull or
push on the brush head d to extend or retract the
extension tube.
Multi-angle Tool
This tool has a soft brush that can be adjusted to a
variety of angles, making it especially useful for
cleaning vehicle consoles or the tops of furniture.
Flexible Hose Extension
Connect this flexible, extendable hose between the
product body and the tools to clean hard to reach
areas.
22 OPERATION
• The flexible hose extension cannot be used with
the Nozzle.
Using the Kompressor Lever
Use the Kompressor lever to compress hair and
fibers inside the dust bin after vacuuming and
before emptying the dust bin.
• The vacuum must be turned off before using the
Kompressor lever.
• Compressing the dust clears it off the interior
walls of the dust bin and allows you to vacuum
for longer periods before emptying the dust bin.
It also makes cleaning the dust bin easier and
less messy.
• The dust bin must be at least half full for the
compression plate to be effective.
• Press the Kompressor lever down several times
to compress the dust and clean off the interior
walls of the dust bin.
23SMART FUNCTIONS
ENGLISH
SMART FUNCTIONS
Using LG ThinQ Application
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
• Cleaning History
- Shows the cleaning history, such as monthly
cleaning time, cleaning frequency, and
cleaning mode, etc.
NOTE
• Assembled suction tool is displayed on the
screen during cleaning.
• A notification is displayed on the screen if the
pre-filter and the exhaust filter need cleaning.
• Filter Cleaning Cycle Alarm
- After using the appliance for a centain period
of time, a notification is displayed on the
screen of your smartphone. Clean the exhaust
filter or pre-filter, if necessary.
• Cleaning Mode
- The cleaning mode you are using is displayed
on the screen of your smartphone.
• Filter Cleaning Guide
- Guide to cleaning the filters.
• Smart Diagnosis™
- This function provides useful information for
diagnosing and solving issues with the
appliance based on the pattern of use.
NOTE
• If you change your wireless router, Internet
service provider, or password, delete the
connected appliance from the LG ThinQ
application and connect it again.
• This information is current at the time of
publication. The application is subject to change
for product improvement purposes without
notice to users.
Before Using LG ThinQ Application
1 Use a smartphone to check the strength of
the wireless router (Wi-Fi network) near the
appliance.
• If the appliance is too far from the router,
the signal becomes weak. It may take a long
time to register or fail to install the
application.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
3 Connect your smartphone to the wireless
router.
NOTE
• To verify the Wi-Fi connection, check that the f
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
or errors caused by network connection.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi may not connect or the connection
may be interrupted because of the home
network environment.
24 SMART FUNCTIONS
NOTE
• If the appliance cannot be connected due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, network setup may fail. Change the
security protocol (WPA2 is recommended), and
connect the product again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.
Connecting the Appliance to LG
ThinQ
Wi-Fi Indicator f Status
Connecting the Appliance Initially
Select your appliance on menu by pressing the
Add a Product (+) button. Follow instructions in
the LG ThinQ to connect your appliance.
Connecting Additional Users
Remove the appliance from the charging station.
Follow the instructions under Connecting the
Appliance Initially.
NOTE
• The usage history will be reset if you delete a
connected appliance in LG ThinQ.
• If the Wi-Fi signal is weak, the appliance may be
temporarily disconnected to the application.
When the Wi-Fi signal moves to the normal
position, the appliance is connected to the
application again.
Turning Wi-Fi On/Off on the
Appliance
Disconnecting from Wi-Fi
To save energy, turn off the Wi-Fi function by
pressing the Wi-Fi button for 3 seconds while the
appliance is charging on the charging station.
Reconnecting to Wi-Fi
Follow the steps below on the appliance.
1 Press and hold the Wi-Fi button for 3 seconds
until the f icon blinks in the display.
2 Press the Wi-Fi button for 3 seconds again.
• After the icon turns off, wait for a while and
turn it on again.
• The time before the icon turns on may vary
depending on the network environment.
Wireless LAN Module Specifications
FCC Notice
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
Indicator
Status
Description
Blinking The appliance is connecting.
ON The appliance has finished
connecting.
The appliance is connected to Wi-Fi.
OFF The appliance has been
disconnected.
Frequency
Range
2412 - 2462 MHz
Output Power
(Max)
< 30 dBm
25SMART FUNCTIONS
ENGLISH
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and the receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Any changes or modifications in construction of
this device which are not expressly approved by
the party responsible for compliance could void
the user’s authority to operate the equipment.
FCC RF Radiation Exposure
Statement
This equipment complies with FCC radiation
exposure limit(<4.0 W/kg for extremity (hand)
exposure condition) set forth for an uncontrolled
environment.
This transmitter must not be co-located or
operating in conjunction with any other antenna
or transmitter.
Supplier’s Declaration of
Conformity
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference
and
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
Open Source Software Notice
Information
To obtain the source code that is contained in this
product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose
source code, and to access all referred license
terms, copyright notices and other relevant
documents, please visit https://
opensource.lge.com.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email
request to opensource@lge.com.
This offer is valid to anyone in receipt of this
information for a period of three years after our
last shipment of this product.
Smart Diagnosis™ Function
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis™ feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Trade Name LG
Responsible Party LG Electronics USA, Inc.
Address 111 Sylvan Avenue
North Building
Englewood Cliffs, NJ 07632
Email [email protected]
26 MAINTENANCE
MAINTENANCE
Cleaning the Appliance
Before Cleaning the Appliance
To maintain the optimum suction power, the
cyclonic mesh filter, the exhaust filter and the pre-
filter should be cleaned regularly and washed
under running water at least once a month.
• Turn off the power before cleaning the
appliance.
• The frequency of cleaning varies depending on
the usage environment and usage time. In a
dusty environment, clean frequently.
WARNING
• Never wash the Nozzle, rotating brush or
product body with water. Water could reach the
motor and cause electric shock or fire.
• Do not allow foreign objects to enter the motor.
Doing so may cause electric shock, fire or
product damage.
• Do not insert fingers or sharp objects into the
motor. Doing so could cause product damage,
personal injury or electric shock.
CAUTION
• Do not apply force or allow impacts to the
cyclonic mesh filter. Doing so could deform the
filter, compromise product performance, or
cause the product to malfunction.
• If the Kompressor lever does not return to the
top, remove the cyclonic mesh filter from the
dust bin and clean it. A clogged or dirty filter may
cause poor product performance.
Removing Foreign Objects
If the appliance is clogged with foreign objects, the
suction power changes, the motor cycles
repeatedly, and the foreign objects clogging alarm
icon blinks.
If clogging persists, the appliance will turn off
automatically to prevent damage. Separate the
battery from the product body and remove the
foreign objects before resuming use of the
appliance.
• Check the inside of the product body, above the
Kompressor working plate, the extension pipe,
inlets, exhaust filter, pre-filter and cyclonic mesh
filter for foreign objects.
• If the inlets are not completely blocked, the
foreign objects clogging alarm indicator may not
light up.
• If the sound of the appliance becomes loud or
the cleaning performance is poor, check for
foreign objects.
Cleaning the Dust Bin
Empty and clean the dust bin after every use.
• If the dust bin is completely full of dust or the
filter is clogged, the suction power may be
reduced.
CAUTION
• Do not use the appliance without the cyclonic
mesh filter installed. Doing so could damage the
appliance.
1 Remove the battery from the product body
before cleaning the dust bin.
2 Push down the Kompressor lever a several
times to collect and compact the dust from
the outside of the cyclonic mesh filter and the
interior walls of the dust bin.
• Foreign objects which become lodged in the
cyclonic mesh filter may be difficult to
dislodge with the Kompressor lever.
Remove the cyclonic mesh filter and use the
provided cleaning brush to clean it.
27MAINTENANCE
ENGLISH
3 Press the dust bin cover release button b to
open the dust bin cover. Shake the dust bin to
empty it.
• Be careful as dust or foreign objects may
spill out when opening the dust bin. Empty
the dust bin into a wastebasket or where
dust and foreign objects can be easily
removed.
• The dust bin can be wrapped in a plastic bag
to contain the dust when emptying the dust
bin.
WARNING
• If the Kompressor lever does not slide down
smoothly, foreign objects may be trapped
between the dust bin and the cyclonic mesh
filter. Clean the dust bin and cyclonic mesh filter
to avoid product damage.
• Do not force the Kompressor lever down if
foreign objects are caught around the working
plate of the Kompressor system. Doing so may
cause product damage.
4 Insert the crevice tool d into the cyclonic
mesh filter c and turn it counterclockwise to
remove the filter.
5 Wash the cyclonic mesh filter under running
water.
• To avoid odor and the malfunction of the
motor, allow the cyclonic mesh filter to dry
completely in a well-ventilated area out of
direct sunlight for at least 24 hours before
reassembling.
6 Use the combination tool e to clean out dust
or foreign objects inside the dust bin.
• Do not wash the product body or motor
with water.
7 Turn the product body over and lift the
Kompressor lever f up to clean the inside of
the working plate with the provided cleaning
brush.
• Do not push the Kompressor lever down
hard. The working plate may be damaged.
8 Turn the product body over again and shake it
while pressing down the lever to remove the
dust.
9 Wrap the provided cleaning brush with a wet
paper towel, tucked into the slots g on the
handle.
28 MAINTENANCE
10 Turn the product body over, lift the
Kompressor lever h up, and clean the inside
of the working plate with the towel-wrapped
brush handle.
Cleaning the Filters
Clean the pre-filter and exhaust filter regularly and
wash them in running water at least once a month
to maintain the optimum suction power of the
appliance.
• The frequency of cleaning depends on where
and how often you use the product. Clean the
filters more frequently if the appliance is used
regularly or in areas with a lot of dust.
• Filters are consumables. Please purchase more
filters from an authorized service center.
1 Remove the battery from the product body.
2 Rotate the exhaust filter a to the unlocked
position b to separate it from the product
body.
3 Grip the exhaust filter cover c and the
exhaust filter a using both hands and rotate
the exhaust filter cover while pressing the
PUSH button in order to separate it from the
exhaust filter.
4 Lift out the pre-filterd from the product body.
5 Use the combination tool e to clean any dust
off the motor.
• Do not wash the motor with water.
6 Clean the exhuast filter by brushing the dust
off it regularly and wash it in running water at
least once a month.
• To avoid odor and the malfunction of the
motor, allow the exhaust filter to dry
completely in a well-ventilated area out of
direct sunlight for at least 24 hours before
reassembling.
29MAINTENANCE
ENGLISH
7 Clean the pre-filter by brushing the dust off it
regularly and wash it in running water at least
once a month.
• To avoid odor and the malfunction of the
motor, allow the pre-filter to dry completely
in a well-ventilated area out of direct
sunlight for at least 24 hours before
reassembling.
8 Align the lock position fo f the exhaust filter
cover with the letter "H" g of the PUSH
button on the exhaust filter.
9 Push and insert the exhaust filter cover c into
the exhaust filter a and rotate it to
reassemble it and prevent it from falling out.
10 Insert the clean, dry pre-filter and rotate the
exhaust filter to the locked position f to
reassemble it on the product body.
CAUTION
• Do not use the appliance without the exhaust
filter and pre-filter installed. Doing so could
result in product damage.
Cleaning the Nozzle
Clean the nozzle and rotating brush regularly.
CAUTION
• Always separate the nozzle from the product
body or remove the battery before cleaning. If
the nozzle starts to operate during cleaning, it
could cause an injury.
• Keep fingers away from pinch points when
assembling the nozzle on the appliance or the
rotating brush on the nozzle.
• Do not use the rotating brush as a wet mop.
Doing so may cause product damage.
Cleaning the Universal Nozzle
Clean the brush and roller heads before each use.
• If the brush contains foreign objects, the brush
may not spin or a noise may occur during
operation.
1 Press the nozzle release button a to remove
the nozzle from the extension pipe or product
body.
2 Turn the nozzle upside down and rotate the
cover lock slot b counterclockwise.
30 MAINTENANCE
3 Pull the brush cover forward and pull the
brush out.
4 Attach the crevice tool to the product body
and use the vacuum to remove foreign
objects and dust from the brush and the
bottom of the nozzle.
5 Use a damp towel or cloth to remove any
remaining foreign objects and dust from the
brush and the bottom of the nozzle.
• Carefully use a tweezers to remove foreign
objects from the nozzle rollers.
• Do not rinse or submerge the rotating
brush or nozzle in water.
• Wrap the handle of the cleaning brush with
a wet towel or cloth and use it to clean the
rotating brush and nozzle.
6 Slide the brush back into the nozzle and
rotate the cover back into place. Turn the
cover lock clockwise to lock the cover.
Cleaning the Slim Hard Floor Nozzle
1 Press the nozzle release button a to remove
the nozzle from the extension pipe or product
body.
2 Turn the nozzle upside down and remove the
rotating brush while holding down the PUSH
button on the nozzle.
3 Attach the crevice tool to the product body
and use the vacuum to remove foreign
objects and dust from the brush and the
bottom of the nozzle.
4 Use a damp towel or cloth to remove any
remaining foreign objects and dust from the
brush and the bottom of the nozzle.
• Remove foreign objects from the rollers of
the nozzle using tweezers.
• Do not rinse or submerge the rotating
brush or nozzle in water.
• Wrap the handle of the cleaning brush with
a wet towel or cloth and use it to clean the
rotating brush and nozzle.
31MAINTENANCE
ENGLISH
5 Slide the brush back into the nozzle until it
clicks into place.
Cleaning the Pet Nozzle
1 Press the nozzle release button a to remove
the nozzle from the extension pipe or product
body.
2 Hold down the PUSH button on the nozzle
while removing the rotating brush.
3 Attach the crevice tool to the product body
and use the vacuum to remove foreign
objects and dust from the brush and the
bottom of the nozzle.
4 Use a damp towel or cloth to remove any
remaining foreign objects and dust from the
brush and the bottom of the nozzle. Remove
foreign objects, debris and hair from all
nozzle rollers using tweezers.
5 Insert the left side of the brush b into the
groove c inside the nozzle.
6 Press the brush cover until it clicks to lock the
brush in place.
Cleaning the Bedding Nozzle
1 Press the nozzle release button to remove the
nozzle from the extension pipe or product
body and turn the nozzle upside down.
2 Attach the crevice tool to the product body
and use the vacuum to remove foreign
objects and dust from the bottom of the
nozzle.
• Use a damp towel or cloth to remove any
remaining foreign objects and dust from
the bottom of the nozzle. After cleaning,
wipe the nozzle dry.
• Do not rinse or submerge the nozzle in
water.
Cleaning the Mop Nozzle
1 Press the nozzle release button to remove the
mop nozzle from the extension pipe, and turn
the nozzle upside down.
2 Use a damp towel or cloth to remove any
remaining foreign objects and dust from the
bottom of the mop nozzle. Remove foreign
objects, debris and hair from all nozzle rollers
using tweezers.
32 TROUBLESHOOTING
TROUBLESHOOTING
Before Calling for Service
Operation
Problem Possible Cause & Solution
The appliance does
not operate.
Battery is fully discharged.
• Charge the battery.
Appliance is turned off.
• Press the Power button to turn on the appliance.
Suction power is too
weak.
Dust bin is full of dust.
• Empty the dust bin.
Filters are clogged.
• Clean the pre-filter and the exhaust filter.
Inlet is clogged.
• Remove any foreign objects from inside the product body or the extension pipe.
Foreign object is on rotating brush, or in inlet port.
• Remove any foreign objects (thread, hair) from the rotating brush or the inlet port.
The product body
does not appear to
be charging.
Power cord is unplugged.
• Plug the power cord securely into the outlet.
Foreign object is on the charging terminals.
• Remove dirt or foreign objects from the charging terminals with a dry cloth.
Hot air is coming
from the product
body.
Motor is cooling.
• If the appliance is running normally, the hot air is a result of the motor cooling and is not a
sign of malfunction.
A strange odor is
coming from the
appliance.
Appliance was purchased within the last 3 months.
• The cleaner may emit a smell of rubber for about 3 months after purchase.
Dust bin is full of dust.
• The dust in the bin may cause some odor. Empty the bin and clean it.
Foreign object is on the filter.
• The filter may emit an odor if it has not been cleaned for some time. Clean the pre-filter
and exhaust filter regularly.
Pre-filter was installed while damp or wet.
• Wash the pre-filter with running water. To avoid odor, allow the pre-filter to dry completely
in a well-ventilated area out of direct sunlight for at least 24 hours before reassembling.
Exhaust filter was installed while damp or wet.
• Wash the exhaust filter with running water. To avoid odor, allow the exhaust filter to dry
completely in a well-ventilated area out of direct sunlight for at least 24 hours before
reassembling.
The appliance makes
too much noise.
Vacuum cleaner is running in Turbo mode.
• The motor may be louder at the higher suction power settings. This is normal.
33TROUBLESHOOTING
ENGLISH
Mop Nozzle
The appliance turns
off unexpectedly or
by itself after the
motor speed
fluctuates
repeatedly.
Battery is not fully charged.
• The battery must be fully charged before cleaning. If the problem persists when the
battery is fully charged and the pipes and attachments are clear from obstructions, contact
an LG customer information center for service.
Foreign object is in the product body, extension pipe, inlet port or nozzle.
• Remove any foreign objects from the product body, extension pipe, inlet port or nozzle.
Filters are clogged.
• Clean the pre-filter and the exhaust filter.
The rotating brush
does not rotate.
Brush is improperly installed.
• Remove the brush, clean it if necessary and attach it again.
Foreign object is on rotating brush.
• Remove any foreign objects from the rotating brush.
Problem Possible Cause & Solution
The mop plates do
not rotate.
Mop pads are improperly installed.
• Remove the mop pads, clean them if necessary and attach them again.
Mop nozzle is pressed too hard against the floor.
• The mop plates stop automatically to protect the product. This is not a failure. Attach the
mop pads securely to the mop plates and press the Power button to resume use.
Foreign object is between mop plates and mop pads.
• Remove foreign objects from the mop plates and press the Power button to resume use.
There is no water
coming out of the
mop nozzle.
Water tank is empty.
• Fill the water tank. Remove the battery or detach the nozzle before filling the water tank.
Water tank is improperly attached to mop nozzle.
• Properly attach the water tank to the mop nozzle. Remove the battery or detach the nozzle
before properly securing the water tank to the nozzle.
Water Adjustment button is set to STOP.
• Press the High or Low Water Adjustment button all the way down. The water will not
come out if the button is set to STOP.
The water outlet was clogged by hard water scale or other foreign substances.
• Use a sharp pin to remove the blockage.
There is moisture in
the water tank.
Water tank was not allowed to dry completely after use.
• Empty the water tank, set it out of direct sunlight, and allow it to dry completely after use.
The mop makes the
floor dirty or smells
strange.
Mop pads were not cleaned properly after use.
• Clean the mop pads thoroughly after each use. Using soiled mop pads may make the floor
dirtier.
Problem Possible Cause & Solution
34 TROUBLESHOOTING
Wi-Fi
Problem Possible Cause & Solution
Your home appliance
and smartphone are
not connected to the
Wi-Fi network.
Battery is fully discharged.
• Charge the battery, then register your appliance on LG ThinQ.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then connect your
appliance on LG ThinQ.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and connect the appliance using the Wi-Fi
network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
The appliance is too far from the router.
• If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the location of the router so that it is closer to the
appliance.
35LIMITED WARRANTY
ENGLISH
LIMITED WARRANTY
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION
INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING
DISPUTES” BELOW.
Should your LG Vacuum Cleaner (“Product”) fail due to a defect in materials or workmanship under normal
and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the
Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and
applies only when purchased lawfully and used within the United States including U.S. Territories.
• Replacement Products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF
REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER:
• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct
unauthorized repairs.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service.
• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted
drain lines, inadequate or interrupted water supply or inadequate supply of air.
WARRANTY PERIOD
Vacuum Cleaner Smart Inverter Motor (Suction Motor)
One (1) year from the date of original retail purchase Ten (10) years from the date of original retail
purchase
Parts and Labor (internal/functional parts only) Parts only (You will be charged for labor)
36 LIMITED WARRANTY
• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or
contrary to the Product owner’s manual.
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is
used for other than the intended purpose, or any water leakage where the Product was not properly
installed.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is
reported within one (1) week of delivery.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or
maintenance includes installation or maintenance contrary to the Product owner’s manual.
• Damage or failure of the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized by LG.
• Damage or missing items to any display or open box Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
• Increases in utility costs and additional utility expenses.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use (e.g., commercial or industrial use) or
contrary to the Product owner’s manual.
• Costs associated with removal and reinstallation of the Product for repairs, or the removal and
reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with
the Product Owner's manual.
• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air
filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under
this limited warranty.
• Service trips to educate how to assemble, operate, or maintain the Product.
The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
37LIMITED WARRANTY
ENGLISH
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The
notice must provide your name, address, and telephone number; identify the product that is the subject of
the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to
resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association
(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that
are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a
copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,
USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will
govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this
provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000
in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as
otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise
38 LIMITED WARRANTY
provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails
in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
location within the federal judicial district in which you reside unless we both agree to another location or
we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either: (i) sending an e-mail to opto[email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
OWNER'S MANUAL
AUTO EMPTY
CHARGING STATION
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
VDS-ST1****
MFL71780907
Rev.09_022823
www.lg.com
Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved.
Scan to see the online manual.
TABLE OF CONTENTS
2
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
3 WARNING STATEMENTS
7 CAUTION STATEMENTS
8 INSTALLATION
8 Product Overview
11 Installing the Charging Station
13 Storing the Accessories
15 OPERATION
15 Charging the Battery
17 Getting Started
21 MAINTENANCE
21 Cleaning the Appliance
25 TROUBLESHOOTING
25 Before Calling for Service
3IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
WARNING STATEMENTS
WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this
product, follow basic precautions, including the following:
Technical Safety
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
• Do not allow the appliance to be used as a toy. Close attention is necessary when used by or near
children.
• Do not allow children to play with or hang on the appliance.
• Do not use the appliance with a damaged power cord or plug. The cord must be replaced. If the
appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water,
return it to an LG Electronics service center.
• Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord
around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated
surfaces.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Place the cords from other appliances out of the area to be cleaned.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will
ensure that the safety of the product is maintained.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
4 IMPORTANT SAFETY INSTRUCTIONS
Battery
• Never use the battery and the charging station from other appliances with this appliance. Use only the
battery and the charging station provided by LG Electronics.
• Use appliances only with specifically designated battery packs. Use of any other battery packs may
create a risk of injury and fire.
• Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of
battery pack may create a risk of fire when used with another battery pack.
• Never use the battery and the charging station from this appliance with other appliances.
• Unplug the power cord from the outlet and remove the battery if the appliance will not be used for an
extended period of time.
• Do not use modified or damaged batteries.
• When disposing of the battery or the appliance, remove the battery from the appliance and safely
dispose of it.
• Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may
exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
• Do not disassemble, remove or short-circuit the battery.
• Have the battery replaced when it is no longer able to hold a charge.
• Refer to the Charging the Battery section instructions for the method of replacing the battery.
• When disposing of this appliance, follow regulations for disposal of rechargeable lithium-ion batteries.
• Follow all local ordinances and regulations when handling or disposing of the battery.
• Disconnect the battery pack before cleaning or servicing.
• Prevent unintentional starting. Ensure the switch is in the off position before connecting to the battery
pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or
energizing an appliance that has the switch on invites accidents.
• When the battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys,
nails, screws or other small metal objects, that can make a connection from one terminal to another.
Shorting the battery terminals together may cause burns or a fire.
• Under abusive conditions, liquid may be ejected from the battery. If this happens, avoid contact. If
contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help.
Liquid ejected from the battery may cause irritation or burns.
• Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated
in the instructions for use and care.
Installation
• To avoid an electrical shock or fire, do not install, charge or store the appliance where it may be exposed
to water, rainfall or high humidity.
• Install, charge and store the appliance in a well-ventilated place.
• Avoid operating the appliance in areas where there is a risk of leakage of flammable gas, industrial oil or
metallic dust.
• Do not store or install the appliance, power cord or plug near heating devices or open flames.
• Install the charging station on a firm, level surface.
• Install the device so that it does not tip over.
• To prevent tipping, self-standing mode installations should be anchored to the wall using the provided
anchoring kit.
• Use the anchoring screws only when attaching to concrete or similar solid surfaces.
• Never drill into a wall without first checking that the area behind it is free from power conduits,
plumbing, vents, or cables.
• Do not use or store the appliance at temperatures below 41 °F (5°C) or above 100 °F (38°C).
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• Do not store or install the appliance where it is exposed to temperatures below freezing or exposed to
outdoor weather conditions.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord or
plug.
Operation
• This appliance is exclusively for use with the LG Electronics CordZero A9 Vacuum Cleaner. Do not use it
for other appliances or other purposes.
• Use only as described in this manual. Use only manufacturer’s recommended attachment.
• This appliance is designed for normal indoor domestic use only. It is not to be used for any non-
residential, commercial, or industrial application.
• Do not use or store the appliance in any outdoor location, garage environment or on wet surfaces.
• This product should only be used with a 120 V~ 60 Hz outlet. Make sure to check the power specifications
of the place where you intend to use the appliance.
• This appliance is equipped with a power cord having an equipment-earthing / grounding conductor
(earthing pin) and a grounding power plug. The power plug must be plugged into an appropriate outlet
that is installed and earthed / grounded in accordance with all local codes and ordinances.
• Do not handle the power cord, plug, or appliance controls with wet hands.
• Wipe any moisture or dirt off the cord or plug with a dry cloth.
• Unplug the power cord using the plug, not the cord. Pulling on the cord can damage it and result in
electric shock or fire.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug. Take it to an authorized LG Electronics
service center or dealer for assistance.
• Do not apply excessive force to the power cord to bend it, or place it under a heavy object as this will
damage it.
• Do not use multiple-outlet adapters with this appliance. Make sure to use a power socket with a capacity
of 10 A.
• Do not plug the appliance into a damaged or loose outlet.
• Make sure to unplug the power cord from the outlet when the appliance is not to be used for an
extended period of time.
• Do not damage, alter, excessively bend, twist, pull, pinch or heat the power cord.
• Before using the appliance, remove any wire or string on the floor.
• Avoid touching the prongs of the power plug with your finger(s) when unplugging the power cord.
• Do not cover the power cord with a rug or carpeting.
• Push the power plug firmly into the wall outlet so that it is not loose.
• If the product has been submerged, contact an LG Electronics service center or dealer for instructions
before resuming use.
• If the product makes a strange noise or emits an odor or smoke, discontinue use and contact an LG
Electronics customer information center.
• Only qualified technicians or service personnel from LG Electronics may disassemble, repair or modify
the appliance.
• Never insert a sharp metal object such as a pin, nail or knife in a hole or gap in the appliance or the
charging station.
• Make sure that no water, beverage or detergent gets inside the appliance or the charging station.
• Do not allow children to use the appliance.
• Do not let children or pets get close to the appliance when using, charging or storing.
• Keep clothing and hair, fingers, or other parts of the body away from openings and moving parts.
6 IMPORTANT SAFETY INSTRUCTIONS
• Do not use in an enclosed space where vapors are present from paint thinner, mothproofing substances,
flammable dust or other explosive or toxic materials.
• Make sure that the filter is installed before use.
• Do not touch the charging terminals on the appliance or the charging station, or insert an electrified
object inside the appliance or the station.
• Do not lean the appliance on walls, chairs or tables.
• If the earth leakage breaker is tripped when the product is put on the charging station, immediately
remove the appliance from the charging station. Contact an LG Electronics customer service center.
• Do not use or store a heating device or flammable substance (ether, benzene, alcohol, chemicals,
combustible sprays, insecticide, air freshener or cosmetics) in close proximity to the appliance.
• Do not attempt to clean up a liquid substance (water, beverage), odorous substances (candy, chocolate,
pet excrement), metal objects (blades, pins), flammable substances, surfactants, or glass shards with this
appliance.
• In the event of a gas leak (natural gas, propane gas, etc.) do not operate this or any other appliance.
Open a window or door to ventilate the area immediately.
• Do not hold the charging station upside down with the battery in the charging station.
• Do not expose the appliance, and the battery in particular, to heat, a heating device or direct sunlight.
• Do not keep the appliance or its battery inside a vehicle which is exposed to direct sunlight.
• Never allow any water, beverage or detergent to get inside the battery.
• Do not apply physical impacts to the battery.
• Do not use the appliance without the dust bag and filters in place.
• Do not suck up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use to suck up flammable or combustible liquids, such as gasoline, or use in areas where they
may be present.
• Do not use outdoors.
Maintenance
• Make sure to unplug the power cord from the outlet when cleaning or maintaining the charging station.
• Do not spray or use water, inflammable materials such as gasoline or thinners, or surfactants such as
detergent or bath soap near the appliance.
Disposal
• Keep packing materials out of the reach of children. Packaging materials can pose a suffocation risk for
children.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.
• Dispose of this appliance according to local, state, and regional laws and regulations.
• Contact your local city council or the related government authority before disposing of this appliance.
• In case a rechargeable battery is included in this product, the entire device should be recycled in
compliance with rechargeable battery recycling standards because of the internal battery. To dispose of
properly, call (800) 822-8837 or visit www.call2recycle.org.
7IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
SAVE THESE INSTRUCTIONS
CAUTION STATEMENTS
CAUTION
• To reduce the risk of injury to persons, malfunction, or damage to the product or property when using
the appliance, follow basic safety precautions, including the following:
Operation
• Do not open the door of the product using excessive force.
• Do not carry the product with the vacuum cleaner, nozzles, or accessories inside; it may cause injury or
product damage.
• When opening and closing the product door or control panel, be careful not to get your fingers caught.
• Remove all the protective plastic from the Vacuum Cleaner before use. Otherwise, it may cause
abnormal noise during the dust emptying operation.
• Keep the area around the charging station clean. A strong airstream can be emitted from the exhaust on
the back of the product, causing dust to accumulate on the floor.
• This appliance has a built-in safety device to prevent damage from overheating. If the appliance
becomes overheated after extended use, it may automatically turn off. If this occurs, leave the appliance
in a cool, well-ventilated area for about an hour before turning on the power again.
• Do not subject the product to shocks or drop it.
• Do not install wet or damp filters.
• Do not clean the product with a volatile or organic solvent (thinner or acetone).
• Always use a soft cloth to clean the appliance.
• Remain aware of your surroundings while using the appliance to avoid colliding with people or animals.
• Do not kick or apply force to the appliance.
• Do not put any object other than the appliance, especially a metallic or magnetic object, on the charging
station.
• Keep fingers away from pinch points when assembling the appliance or the charging station.
• Do not let a child or a pet hang onto the charging station.
• Follow all applicable state and local codes and regulations when installing the mounting station.
• Do not use the double-sided tape to anchor the charging station on wallpaper. Use the provided screws
to anchor the charging station. The weight of the charging station and the appliance could damage the
paper.
• Do not remove the battery during operation.
8 INSTALLATION
INSTALLATION
Product Overview
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.
NOTE
• For your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction, property damage or bodily injury caused by the use of separately
purchased unauthorized components, parts, or non-LG products.
Front View
† There is also a nozzle hook on the right.
NOTE
• Use the charging station only with the provided vacuum cleaner. Using a vacuum cleaner other than the
one designed to be used with the charging station may result in improper sealing of the product and
failure to empty dust from the vacuum cleaner.
Part Name Part Name
a
Control Panel
g
Exhaust Filter (Expendable)
b
Vacuum Cleaner Mounting Unit
h
Base Plate
c
Nozzle Hook
†
i
Cleaning Brush
d
Bedding Nozzle or Pet Nozzle
j
Crevice Tool
e
Dust Bag (Expendable)
k
Combination Tool
f
Motor Protection Filter (Expendable)
9INSTALLATION
ENGLISH
Accessories
† This accessory is only available on some models.
Included Accessories
a Dust Bag (Expendable)
b Base Plate
c Gaskets (4EA)
Installation Kit
a Cord (includes slide and loop)
b Mounting bands (2EA)
c Wall Mounting Screw
d Wall Mounting Anchor
e Product Mounting Screw
NOTE
• The dust bag exhaust filter and the motor
protection filter will eventually need to be
replaced. Contact an LG Electronics customer
service center.
• The product is shipped with a dust bag already
installed.
Specifications
Appliance
Battery
The charging station finishes charging one battery before charging the second.
The auxiliary battery will start charging only when the battery in the vacuum cleaner is fully charged.
Model VDS-ST1****
Dimensions
(Width X Depth X
Height)
10.0 in X 11.7 in X 39.7 in
255 mm X 297 mm x 1009 mm
Weight Approximately 22.3 lb (10.1 kg)
Power Consumption 9 A (Cleaning)
0.6 A (Charging)
Input 120 V~ 60 Hz
Output DC 28.3 V / 1.15 A
10 INSTALLATION
NOTE
• The number of batteries varies depending on the vacuum cleaner purchased. The auxiliary battery is
available to buy separately.
FCC Notice
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and the receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Any changes or modifications in construction of
this device which are not expressly approved by
the party responsible for compliance could void
the user’s authority to operate the equipment.
Supplier’s Declaration of
Conformity
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference
and
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
Model EAC63382208
Voltage DC 25.9 V
Capacity 2400 mA
Trade Name LG
Responsible Party LG Electronics USA, Inc.
Address 111 Sylvan Avenue
North Building
Englewood Cliffs, NJ 07632
Email [email protected]
11INSTALLATION
ENGLISH
Installing the Charging
Station
CAUTION
• Do not allow children or pets to hang onto the
charging station. They could be injured or cause
damage to the appliance.
• Take care not to drop the product parts while
unpacking them to avoid appliance damage or
personal injury.
NOTE
• The cost of a service call to install or reinstall the
charging station is not covered under the
warranty.
Installation
Follow the steps below to install the charging
station on a hard and level floor.
CAUTION
• Do not install on carpeted floors or rugs. The
product may fall, causing injury or damage.
• If the base plate and the product are not
properly assembled, the product may fall over,
causing product damage or injury.
1 Before installing the product, attach the
gaskets a to the four grooves on the rear of
the base plate b.
• Peel off the paper from the gasket, remove
foreign substances from the groove, and
then attach the sticky side of the gasket to
the base plate.
• Attaching the gaskets on the base plate can
prevent the base plate from slipping or
scratching the floor when installing the
product.
2 Place the base plate on a flat, hard surface
with the long side facing forward. Place the
product onto the base plate.
• Install the base plate with at least 2" (5cm)
of clearance in the rear. If you plan to store
the mop nozzle on the station, allow more
than 2" (5 cm).
• Keep an 8" (20cm) radius in the front clear
of obstacles in order to open the doors of
the station.
3 Place the station on the base plate and press
down firmly on all sides to secure it on the
base.
• When properly assembled, the base plate
and station should sit flat on the floor with
no wobbling or bulges in the base plate.
4 Using the anti-tip kit, fix the product firmly to
the wall.
5 cm
20 cm
12 INSTALLATION
5 Plug the power plug into the outlet.
• When the power plug is connected
correctly, the status display flashes, and the
product setting is initialized. Once
initialization is completed, the status display
turns off.
• Use a velcro tie to bind and tidy the excess
cable.
Anti-tip Kit Installation
The anti-tip kit is designed to secure the product to
the wall in order to prevent it from tipping over
and causing personal injury or damage to itself or
the floor.
WARNING
• Carefully read and follow the guidelines in order
to prevent property damage or personal injury.
• Do not lean against the product or place a heavy
object on top of it.
• Manage and supervise children or pets to
prevent them from knocking into or climbing on
the product.
• If you prefer not to install this kit immediately,
ensure that you keep it out of the reach of
children.
• Do not use this kit for purposes other than the
installation of the charging station.
• Wear gloves and protective clothing in order to
prevent personal injury.
• When drilling a hole in concrete, take caution
and wear protective goggles.
• Before drilling into a wall, make sure that there
are no vents, gas or water pipes, or electrical
cables behind the wall.
1 Before moving the product to its final
position, mark the location on the wall where
you will attach the anti-tip cord. If you are not
drilling into a wall stud, you will need to use
the wall mounting anchor.
• Install the wall mounting anchor and the
mounting band directly behind the product.
2 Attach one of the mounting bands to the loop
at one end of the cord.
3 If drilling into drywall, use a 4 mm bit to drill a
hole 1 3/4" (44.5 mm) deep at the marked
location and insert the wall mounting anchor
first. Then screw the mounting band into the
anchor with the wall mounting screw. When
screwing into a wall stud or concrete, use the
wall mounting screw without the anchor.
4 Thread the other end of the cord through the
slide as shown to form a loop. Attach the
second mounting band to this loop.
5 Use the product mounting screw to attach the
mounting band to the back of the product.
2"(5 cm)
13INSTALLATION
ENGLISH
6 Place the product in its final location and use
the slider to adjust the length of the cord until
there is about 1 inch of play in the cord.
CAUTION
• Do not tighten the wall mounting screw
excessively. Doing so may cause the wall
mounting to come loose and the product to fall,
resulting in personal injury or product damage.
• For best results, attach the mounting band to a
wall stud or a solid wall. If the screw pulls out of
the wall and the product falls, personal injury or
product damage may result.
• If the distance between the wall and the product
is too great, the product may fall.
Storing the Accessories
Storing the Tools
Use the product to store the inlet and components
provided with the vacuum cleaner.
The components may differ depending on the
vacuum cleaner model.
Using the Nozzle Hooks
1 Open the nozzle hook a on both sides of the
product.
• To open the nozzle hooks, press on the right
side. Be careful not to pinch fingers when
opening.
2 Hang the nozzle on the nozzle hook.
Storage Inside
1 Open the left door of the product and insert
the bedding nozzle or the pet nozzle a for
storage.
2 Open the right door and insert the
combination tool b, the crevice tool c and
the cleaning brush d for storage.
NOTE
• Before moving the product, unplug it and
remove the vacuum cleaner, nozzles, and
accessories.
14 INSTALLATION
NOTE
• To carry the product, open both doors and hold
the areas shown.
15OPERATION
ENGLISH
OPERATION
Charging the Battery
Before Charging the Battery
• Make sure that the adapter is connected to both
the charging station and the power outlet.
• Fully charging a single battery usually takes
about 4 hours. It will take twice as long to charge
both the main and auxiliary batteries.
• The battery will not be charged if the indoor
temperature is below 41 °F (5°C). Only charge
the battery when indoor temperatures are
between 41 °F (5°C) and 100 °F (38 °C).
• The battery will eventually need to be replaced.
Due to the battery characteristics, runtime is
shortened after using the appliance repeatedly
for an extended period.
• The last bar on the battery indicator begins to
blink when the battery needs to be recharged.
Use the appliance with a fully charged battery.
• If the main battery is charging on the charging
station, the auxiliary battery will only start
charging once the main battery is fully charged.
• To maintain battery life on dual-battery models,
swap the positions of the two batteries
periodically, between the main body and the
auxiliary charging station.
Charging the Product Body
Storing the appliance on the charging station
automatically recharges the battery.
1 Press the Power button to turn the appliance
off.
2 Put the product body onto the charging
station by aligning it to the hook a of the
charging station.
• Make the extension pipe its shortest length
and insert it into the appliance.
• The appliance cannot be loaded onto the
charging station if either the combination
tool or the crevice tool is inserted. Use the
charging station only after removing the
combination tool or the crevice tool, if
either happens to be fitted.
• If you don't hear a beep, reload the
appliance on the charging station, making
sure the nozzle is horizontal.
• When charging is complete, the battery
level indicator (
@) lights up briefly and then
turns off to save energy.
• To save energy while charging the product
body, press the Select Mode button to
switch to the manual dust emptying mode.
WARNING
• Make sure to securely fit the product body onto
the charging station. If the appliance falls off the
charging station, it could cause injuries, property
damage or product damage.
Charging the Auxiliary Battery
After the vacuum cleaner has finished charging,
the auxiliary battery will start charging.
One or two batteries are provided. The number of
batteries varies depending on the model
purchased.
1 Lift the front of the control panel located at
the top of the charging station.
2 To insert, align the battery with the outline of
the battery charger.
16 OPERATION
3 Press the battery down into the compartment.
NOTE
• Insert the auxiliary battery completely. If the
auxiliary battery is inserted correctly, the
auxiliary battery icon (*) flashes.
• The auxiliary battery icon (*) in the status
display flashes during charging and then lights
up briefly and turns off to save energy when
charging is complete.
17OPERATION
ENGLISH
Getting Started
Control Panel Features
Control Panel
Status Display
List Descriptions
a
Status Display The display shows the dust emptying operation status or when to replace the
dust bag, charging status of the auxiliary battery, and dust emptying mode.
b
Start Press the Start/Stop button once to start the dust emptying operation when
using the manual dust emptying mode.
• When you purchase the product, the automatic dust emptying mode is
set by default.
•When the Start/Stop button is selected, a melody plays. Mount the
vacuum cleaner. The dust bin cover opens automatically, and dust
emptying operation begins.
Stop Press the Start/Stop button once to cancel the dust emptying operation.
• When the dust emptying operation is canceled, the product returns to
the charging status.
- The Start/Stop button is inactive during the final stage of dust
emptying, when the dust bin cover is automatically closed.
• Residual dust in the suction area may fall on the floor when the vacuum
cleaner is removed from the station after the dust emptying operation
is canceled.
- If the dust emptying operation is canceled, the dust bin may not be
emptied completely and dust will remain on the duct suction area.
- Complete the dust emptying operation before using the vacuum
cleaner.
Change Dust
Emptying Mode
Press Select Mode button to switch between automatic or manual dust
emptying mode.
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18 OPERATION
NOTE
• Remove all the protective plastic from the vacuum cleaner before use. Otherwise, it may cause abnormal
noise during the dust emptying operation.
Emptying the Vacuum's Dust Bin
Using the Auto Mode
When the automatic dust emptying mode is set,
the dust emptying operation starts automatically
whenever the vacuum cleaner is properly inserted
into the product.
When you purchase the product, the automatic
dust emptying mode is set by default.
1 Insert the vacuum cleaner into the product.
• After adjusting the length adjustment pipe
of the vacuum cleaner to the shortest
length, attach it to the product.
• If the vacuum cleaner pipe is connected to a
combination tool or a crevice tool, the
vacuum cleaner doesn't fit inside the
product. Use it without the combination
tool or the crevice tool.
• If the vacuum cleaner fits properly inside
the product, the alarm will sound. If the
alarm does not sound, reinsert the vacuum
cleaner, making sure that the nozzle sits flat
on the floor.
• Before starting the dust emptying
operation, pull the easy dust emptying lever
on the vacuum cleaner down 2 or 3 times to
sweep away the dust to make the operation
easier.
List Descriptions
a
Dust Emptying
(Replace Bag)
Indicator
• Indicates the dust emptying operation status or when to replace the
dust bag.
- White: Product is emptying dust.
- Flashing red: If the indicator flashes red while emptying dust, replace
the dust bag at the end of the dust emptying operation.
- Flashing red, beeping: If the dust emptying operation is complete and
the dust bag is full, the indicator will flash red, beep 10 times and
then turn off.
- If the indicator flashes red, replace the dust bag to maintain product
performance.
b
Auxiliary Battery
Indicator
• Indicates the charging status of the auxiliary battery.
- Flashes: When the auxiliary battery is mounted in the charger.
- Lights up briefly and then turns off: Auxiliary battery charging is
complete.
- The auxiliary battery will not charge until the battery mounted in the
vacuum cleaner is fully charged. Check the battery level on the handle
of the vacuum cleaner to check whether charging is complete.
c
Auto Emptying
Indicator
• Lights to indicate that the automatic dust emptying mode is on.
- Automatic dust emptying mode automatically starts to operate every
time the vacuum cleaner is mounted correctly onto the product.
- If you remove the vacuum cleaner and mount it immediately, dust
emptying operation may not start automatically, depending on the
circumstance. If it doesn't start automatically, select the Start/Stop
button to start.
19OPERATION
ENGLISH
2 When the dust emptying operation is
complete, a melody sounds, the dust
emptying (replace bag) icon turns off, and the
vacuum cleaner starts charging.
Using the Manual Mode
1 Press Select Mode to change from the Auto
mode to the Manual mode.
2 Insert the vacuum cleaner into the product.
3 Press the Start/Stop button. The dust
emptying (replace bag) icon flashes white,
and the dust emptying operation begins
along with a melody. Do not try to remove the
vacuum once the operation starts.
4 When the dust emptying operation is
complete, a melody sounds, the dust
emptying (replace bag) icon turns off, and the
vacuum cleaner starts charging.
WARNING
• Do not wash the vacuum cleaner body or the
inlet with water. If water enters the built-in
motor, it can cause electric shock or fire.
CAUTION
• Do not forcibly remove the vacuum cleaner
during the dust emptying operation. Because
the vacuum cleaner is mounted, the product
may break or fall, causing injury or product
damage.
- Remove the vacuum cleaner after the dust
emptying (replace bag) icon in the status
display is turned off completely.
• Do not put foreign objects such as hands,
garbage, or toys in the dust suction area of the
product without a vacuum cleaner mounted.
• Do not push, pull, or lean on the product; it may
fall, causing injury or damage.
• Do not put objects like smartphones on the
product's control panel. The product may
malfunction due to vibration, or the object may
fall to the floor, causing injury or damage.
• If the power suddenly turns off during the dust
emptying operation, the vacuum cleaner is
mounted and cannot be removed. Causes for
power loss include a power outage, a turned off
power strip, an unplugged power cord, and a
tripped circuit breaker.
• After the power comes back on, remove the
vacuum cleaner when the settings on the
vacuum cleaner mounting unit are reset.
NOTE
• The sound of the high-performance motor may
be louder than the existing wireless vacuum
cleaner. It is normal to hear sounds such as the
vacuum cleaner, dust bin cover opening, product
operating unit, and suction.
• The vacuum cleaner mounting unit of the
charging station is cleaned with a stronger
suction force just before the dust emptying
operation is over. The sound may increase, but
this is normal and not a fault.
• During the dust emptying operation, the product
and auxiliary battery are not charged for safety
reasons.
• For best results in areas with extra hair or pet
dander, empty the vacuum dust bin more often
during cleaning.
• Replace the dust bag every month to maintain
the dust emptying performance. The
replacement cycle may vary depending on the
environment, and may be especially short in
conditions with a lot of dust or pet hair.
• The dust bin may not be emptied completely
under certain conditions (very full, contains long
hairs, etc.). If this happens, press Start/Stop to
repeat the emptying process.
• Clean the dust bin's inside, the easy dust
emptying lever and the large dust separator to
remove remaining dust. For more information,
see the vacuum cleaner owner's manual.
20 OPERATION
NOTE
• The UV function in the dust bag enclosure
automatically starts when the vacuum cleaner is
inserted into the product. It runs for 2 hours or
until the door is opened or the vacuum cleaner is
removed. The UV function is only available on
some models.
21MAINTENANCE
ENGLISH
MAINTENANCE
Cleaning the Appliance
Before Cleaning the Appliance
• Replace the dust bag when the dust emptying
(replace bag) icon flashes red.
• Replace the dust bag every month to maintain
the dust emptying performance.
• Clean the motor protection filter and the
exhaust filter every 3 months or if the dust
emptying function seems weaker.
• Disconnect the power plug from the outlet
before cleaning the product.
• If the product smells, replace the dust bag and
clean the filter.
• The frequency of cleaning varies depending on
the usage environment and usage time. In a
dusty environment, clean frequently.
• Fine dust may remain on the dust bin cover due
to static electricity generated during the dust
emptying operation; periodically clean the dust
bin cover.
WARNING
• Never wash the product body with water. Water
could reach the motor and cause electric shock
or fire.
• Do not allow foreign objects to enter the motor.
Doing so may cause electric shock, fire or
product damage.
Cleaning the Product Body
1 Disconnect the power plug from the outlet.
2 Wipe the control panel using a soft cloth.
• Product may malfunction if there is dust on
the control panel.
3 Clean the dust around the dust suction area
using a vacuum cleaner.
4 Lift the product and clean the base plate.
• Before moving the product, unplug it and
remove the vacuum cleaner, nozzles, and
accessories.
5 Reassemble the product and the base plate.
• Make sure that the product and the base
plate are properly assembled.
Changing the Dust Bag
1 Open the left and right doors of the
component storage.
2 Hold the product with one hand and open the
dust bag door with the other hand.
22 MAINTENANCE
3 Press n button a above the PUSH label with
one hand. The dust bag is released.
4 Pull out the dust bag lever b to remove the
dust bag.
• As the dust bag is pulled out, the top
opening is closed.
5 Throw away the dust bag.
6 Prepare a new dust bag.
• To avoid odors, do not reuse the dust bags.
7 Place the end of the dust bag on the rail inside
the product.
• Make sure that the dust bag is level, with
both sides sitting properly on the rails.
• Pull the top of the bag away from the rails if
needed to smoothly insert the bag.
• If the bag is not inserted properly, dust will
escape from the top of the bag.
8 Slide the dust bag in along the rails of the
product until it is completely inserted.
9 Grab the dust bag lever b and push it up until
you hear a "click" sound.
23MAINTENANCE
ENGLISH
NOTE
• The dust bag door will not close without a dust
bag. Discard the dust bag and be sure to put a
new dust bag in place.
• Replace the dust bag every month to maintain
the dust emptying performance. The
replacement cycle may vary depending on the
environment, and may be especially short in
conditions with a lot of dust or pet hair.
• Replace the dust bag if it smells, even if it is not
full.
• The motor protection filter will eventually need
to be replaced. Contact an LG Electronics
customer service center.
Cleaning the Filters
Clean the motor protection filter and the exhaust
filter every 3 months or sooner if the dust
emptying function seems weaker.
• Clean the filters more frequently if the appliance
is used regularly or in areas with a lot of dust.
CAUTION
• Do not use the appliance without the exhaust
filter and the motor protection filter installed.
Doing so could result in product damage.
1 Open the left and right component storage
doors.
2 Hold the product with one hand and open the
dust bag door with the other hand.
3 Hold the product with one hand and take out
the motor protection filter with the other
hand.
4 To remove the exhaust filter, hold the bottom
of the product and pull the handle end of the
filter.
24 MAINTENANCE
5 Remove dust from the motor protection filter
and exhaust filter once every 3 months and
wash it using room temperature water.
• To avoid odor and the malfunction of the
motor, allow the motor protection filter and
the exhaust filter to dry completely in a well-
ventilated area out of direct sunlight for at
least 24 hours before reassembling.
6 Push the motor protection filter and exhaust
filter back into their original positions.
• Make sure that the filters are in place before
using the product.
25TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
Before Calling for Service
Operation
Problem Possible Cause & Solution
Dust emptying
doesn't work.
The power plug is not connected.
• Connect the power plug to an outlet.
The Vacuum Cleaner is not properly inserted into the product.
• Remove the Vacuum Cleaner and reinsert it. If it is installed properly, a beep will sound.
Dust emptying operation is stopped.
• When the Dust Emptying Start/Stop button is pressed, the dust emptying operation starts
from the beginning.
It is set to automatic or manual dust emptying mode.
• When you purchase the product, the automatic dust emptying mode is set by default.
When it is in automatic dust emptying mode, the dust emptying operation starts
automatically whenever the vacuum cleaner is properly inserted into the product.
• When it is in manual dust emptying mode, pressing the Dust Emptying Start/Stop button
starts the dust emptying operation after inserting the vacuum cleaner into the product,
Product setting
initialization doesn't
work even after the
power plug is
plugged in again.
The internal motor of the product is not operating properly .
• Disconnect the power plug from the outlet and contact an LG Electronics Service Center.
The power supply
has been cut off.
The power supply has been cut off.
• Check whether the power plug is connected correctly to the outlet.
• If using a multi-outlet strip, make sure the strip is turned on.
• Check if the breaker is tripped or there is a power outage.
It won't charge. It is not plugged in.
• Plug it into an outlet.
There is a foreign object on the charging terminals.
• After unplugging from the outlet, wipe off any foreign matter from the charging terminal
with a dry cloth.
The room temperature was 41 °F (5 °C) or less during charging.
• Charging may not work if the temperature where you are charging is 41 °F (5 °C) or less.
Before use, fully charge the vacuum cleaner at a temperature above 41 °F (5 °C).
The vacuum cleaner is not properly inserted into the product.
• When the vacuum cleaner is properly inserted into the product, a beep sounds. If the beep
does not sound, reinsert the vacuum cleaner.
The auxiliary battery is not properly inserted into the product.
• Push in the auxiliary battery all the way. When the auxiliary battery is properly inserted,
the auxiliary battery icon flashes.
The product has a
strange smell.
The product is purchased within 3 months.
• The odors from manufacturing the product should be gone within 3 months.
26 TROUBLESHOOTING
The product has a
strange smell.
The Vacuum Cleaner smells.
• After cleaning with the mop nozzle, the wet dust may emit an odor. After finishing
cleaning, remove the damp dust from the mop nozzle before storing the vacuum.
• The pre-filter, exhaust filter, or large dust separator may smell after washing if it isn’t dried
completely. After washing with water, dry them thoroughly in well-ventilated shade for at
least 24 hours before using them again.
The dust bag smells.
• If you clean foreign matter that smells (such as pet excrement) with the vacuum cleaner,
the vacuum may smell even if you do not have a full dust bag. Replace the new dust bag
even if it isn't full.
• If you have not replaced the dust bag for a long time, it may smell. Replace it with a new
dust bag even if it isn't full.
Two icons [dust
emptying (replace
bag) and auxiliary
battery] flash
simultaneously.
The motor that holds the Vacuum Cleaner isn't working properly.
• Disconnect the power plug from the outlet and contact an LG Electronics Service Center.
The motor that opens and closes the Vacuum Cleaner dust bin cover isn't working
properly.
• Disconnect the power plug from the outlet and contact an LG Electronics Service Center.
Two icons (auxiliary
battery and auto
emptying) flash
simultaneously.
The motor that presses the Vacuum Cleaner dust bin cover separation button isn't
working properly.
• Disconnect the power plug from the outlet and contact an LG Electronics Service Center.
During the dust
emptying operation,
the dust emptying
notification flashes
red.
The dust bag is full.
• Throw away the used dust bag and replace it with a new dust bag.
The dust emptying
notification flashes
red for about 10
seconds, and a beep
sounds.
The dust bag is full.
• Throw away the used dust bag and replace it with a new dust bag.
Problem Possible Cause & Solution
27Memo
LG Customer Information Center
Register your product Online!
www.lg.com
For inquiries or comments,
visit www.lg.com or call:
1-800-243-0000
U.S.A.
1-888-542-2623
CANADA
