Miele DUOFLEX HX1 EXTRA Brilliant User Manual

M.-Nr. 12 471 430

HS23

en-US

Operating Instructions

Cordless Stick Vacuum Cleaner

Operating instructions

Battery-powered stick vacuum cleaner

en-CA

fr-CA

Mode d’emploi

Aspirateur-balai sans fil

en-US - Contents

IMPORTANT SAFETY INSTRUCTIONS................................................................... 4

IMPORTANT SAFETY INSTRUCTIONS for AP10/AP11 battery, LG02 charger,

LS10 SpeedLock wall bracket (depending on the model)........................................

Sustainability and environmental protection.......................................................... 15

Appliance description .................................................................................................. 16

References to illustrations .......................................................................................... 18

Commissioning.............................................................................................................. 18

Assembling the vacuum cleaner .................................................................................

Connecting the PowerUnit and the suction wand ...................................................

Connecting the suction wand and the electrobrush ................................................

General battery information..........................................................................................

Charging the battery (without wall mounting) ..........................................................

Charging the battery (with wall mounting).................................................................

Screwing the wall bracket to the wall .........................................................................

Attaching the charging cable to the standard wall bracket .....................................

Attaching the charging cable to the SpeedLock wall bracket .................................

Battery charging state indicator (while charging) .....................................................

Battery charging state indicator (while in use) .........................................................

Using the accessories supplied ................................................................................ 20

Accessories holder for the suction wand ...................................................................

MultiFloor electrobrush (HX-EB20) ..........................................................................

Electro Compact handheld brush (HX-EC20) .........................................................

AllFloor floorbrush (HX-AF20) ...................................................................................

Universal brush (HX-UB) ..............................................................................................

Extendable flexible XL crevice nozzle (HX-CNXL) ....................................................

Hose extension (HX-FSH20) .....................................................................................

Operation........................................................................................................................ 21

Removing the vacuum cleaner from the standard wall bracket .............................

Removing the vacuum cleaner from the SpeedLock wall bracket .........................

Switching on and off .....................................................................................................

Increasing the suction power ......................................................................................

Using the PowerUnit solo ............................................................................................

Cleaning and care ......................................................................................................... 22

Filter system ...................................................................................................................

Activating the ComfortClean self-cleaning function ................................................

Emptying the dust container .......................................................................................

Cleaning the dust container and pre-filter .................................................................

Cleaning the fine dust filter ..........................................................................................

en-US - Contents

Cleaning the electrobrush/handheld brush (depending on the model) ................

Removing the roller brush from the electrobrush .....................................................

Removing the roller brush from the handheld brush (depending on the model) .

Replacing the battery ....................................................................................................

Caring for the vacuum cleaner and accessories ........................................................

Frequently asked questions........................................................................................ 26

Customer Service ......................................................................................................... 29

Contact in case of fault..................................................................................................

Warranty ..........................................................................................................................

Optional accessories.................................................................................................... 29

LIMITED WARRANTY - Vacuum Cleaners USA..................................................... 31

en-US - IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING

This vacuum cleaner complies with all current local and

national safety requirements. Improper use can lead to

personal injury and damage to property.

Please read the operating instructions before using the

vacuum cleaner for the first time. They contain important

information on the safety, use, and maintenance of the

vacuum cleaner. This prevents both personal injury and

damage to the appliance.

In accordance with standard IEC60335-1, Miele ex-

pressly and strongly advises that you read and follow the

instructions in the “Commissioning” section as well as

the IMPORTANT SAFETY INSTRUCTIONS.

Miele cannot be held liable for injury or damage caused

by non-compliance with these instructions.

Keep these operating instructions in a safe place and

pass them on to any future user.

Always disconnect the vacuum cleaner from the power

supply when you have finished using it, before changing

any accessories, as well as for maintenance work, clean-

ing, and troubleshooting. Use the On/Off switch on the

handle to do this.

Correct use

 This vacuum cleaner is intended for cleaning flooring in

domestic households and similar residential environments.

This vacuum cleaner is not suitable for use on construction

sites.

 This vacuum cleaner is not intended for outdoor use.

en-US - IMPORTANT SAFETY INSTRUCTIONS

 This vacuum cleaner can be used for all normal cleaning

of carpets, rugs and hard flooring.

 This vacuum cleaner is intended for use at altitudes of up

to 13,000ft (4000m) above sea level.

 The vacuum cleaner must only be used to vacuum dry

floor surfaces. Do not vacuum people or animals. Any other

types of use, impermissible modifications, or alterations are

not permitted.

 People with reduced physical, sensory, or mental capa-

bilities, or lack of experience or knowledge, who are unable

to use the vacuum cleaner safely, may only use the vacuum

cleaner if they are supervised while using it or have been

shown how to use it in a safe way and understand and rec-

ognize the consequences of incorrect operation.

 Use only as described in this manual.

Use only manufacturer's recommended attachments.

Safety with children

 Children must be kept away from the vacuum cleaner un-

less they are constantly supervised.

 Children aged 8 and older may only use the vacuum

cleaner without supervision if they have been shown how

to use it in a safe manner. Children must be able to under-

stand and recognize the possible dangers caused by incor-

rect operation.

 Children must not be allowed to clean or maintain the

vacuum cleaner unsupervised.

 Do not allow the vacuum cleaner to be used as a toy.

Close attention is necessary when used near children.

en-US - IMPORTANT SAFETY INSTRUCTIONS

 Danger of suffocation! Ensure that any plastic wrappings,

bags, etc. are disposed of safely and kept out of the reach

of children.

WARNING

To reduce the risk of fire, electric shock or injury:

 Check the voltage rating of the vacuum cleaner before

connecting the power cord to an electrical outlet. Your

power source should correspond with the voltage rating

plate located on the underside of the vacuum. Use only

household AC outlets. Never use DC power sources. If you

are not sure of your home’s voltage supply, consult a quali-

fied electrician. Connecting the vacuum cleaner to a higher

voltage than indicated in these instructions may result in

damage to the vacuum cleaner or injury.

 To reduce the risk of electric shock, this appliance has a

polarized plug (one blade is wider than the other.) This plug

will fit in a polarized outlet only one way. If the plug does

not fit fully in the outlet, reverse the plug. If it still does not

fit, contact a qualified electrician to install the proper out-

let. Do not alter the plug in any way.

Technical safety

 The vacuum cleaner operates at 25.2V/25.69V.

It is classified as a class III appliance .

This appliance is supplied by a safety extra-low voltage

(SELV) power source where the voltage is low enough to

protect users from the risk of electrical shock. A Class II

charger is used for supplying power to charge the vacuum

cleaner .

en-US - IMPORTANT SAFETY INSTRUCTIONS

 Compare the connection data on the data plate of the

charger (voltage and frequency) with that of the electricity

supply. This data must match exactly. Without modifica-

tions, the charger is suitable for 50Hz and 60Hz.

 The electrical outlet must be rated at 15Amps.

 Check both the vacuum cleaner and all accessories sup-

plied with it for any visible signs of damage before use. Do

not use a damaged vacuum cleaner or damaged accessory.

 The MieleMultiFloorelectrobrush and the MieleElectro

Compacthandheldbrush (depending on the model) are ad-

ditional motor-driven devices designed specially for this

Miele vacuum cleaner. For safety reasons, the vacuum

cleaner must not be used with a different Mieleelectro-

brush/handheld brush or an electrobrush/handheld brush

produced by another manufacturer.

 Before and during use, make sure that no coarse dirt or

debris is/gets trapped in the bottom of the MultiFloorelec-

trobrush or in the bottom of the ElectroCompacthand-

heldbrush (supplied depending on the model).

 Store the vacuum cleaner and all accessories at an ambi-

ent temperature between 32°F and 113°F (0°C and 45°C).

 Only store the vacuum cleaner in a horizontal position or

place it into the wall bracket.

 Repairs should be performed by an authorized service

agent in accordance with national and local safety regula-

tions. Unauthorized repairs could cause injury or machine

damage. Otherwise the warranty may be void.

en-US - IMPORTANT SAFETY INSTRUCTIONS

 Repairs should be carried out by a Miele-authorized ser-

vice technician. Repairs and other work by unqualified per-

sons can cause considerable danger to users.

Proper use

 Do not use the vacuum cleaner without the pre-filter and

fine dust filter installed.

 Do not use with damaged cord or plug.

If appliance is not working as it should, has been dropped,

damaged, left outdoors, or dropped into water, return it to a

service center.

 Do not put any object into openings. Do not use with any

opening blocked; keep free of dust, lint, hair, and anything

that may reduce air flow.

 Keep the vacuum cleaner away from naked flames or

other heat sources. Do not heat the vacuum cleaner. Do

not expose the vacuum cleaner to direct sunlight.

 Do not vacuum up anything which has been burning or

smoking, e.g., cigarettes, ashes or hot ash, whether glowing

or apparently extinguished.

 Do not vacuum up liquid. Allow steam-cleaned or sham-

pooed carpets and rugs to dry out completely before vacu-

uming.

 Do not use the vacuum cleaner to vacuum toner dust.

Toner, such as that used in printers and photocopiers, can

conduct electricity.

 Do not vacuum up any flammable or combustible liquids

or gases and do not vacuum in areas where such sub-

stances are stored.

en-US - IMPORTANT SAFETY INSTRUCTIONS

 Never touch the roller brush of the MultiFloor electro-

brush or Electro Compact handheld brush (depending on

the model) while it is rotating.

 Do not use the MultiFloor electrobrush or the Electro

Compact handheld brush (depending on the model) at

head height.

 Do not vacuum at head height and do not let the suction

get anywhere near a person's head.

 Keep hair, loose clothing, fingers, and all part of body

away from openings and moving parts.

 Use extra care when cleaning on stairs.

IMPORTANT SAFETY INSTRUCTIONS for AP10/AP11

battery, LG02 charger, LS10 SpeedLock wall bracket (de-

pending on the model)

Safety with children

 People (including children) with reduced physical, sen-

sory, or mental capabilities, or lack of experience or knowl-

edge, who are unable to use the LG02charger or LS10

SpeedLock wall bracket safely, may only use this vacuum

cleaner if they are supervised while using it or have been

shown how to use it in a safe way and understand and rec-

ognize the consequences of incorrect operation.

 Keep the AP10/AP11battery out of the reach of children.

 Children must be kept away from the LG02 charger and

the LS10 SpeedLock wall bracket unless they are con-

stantly supervised.

en-US - IMPORTANT SAFETY INSTRUCTIONS

Technical safety

 The AP10/AP11 battery, the LG02 charger and the stan-

dard or LS10 SpeedLock wall brackets are designed for use

with the MieleHS23 vacuum cleaner. For safety reasons,

the vacuum cleaner must not be used with another battery,

charger, or wall bracket produced by another manufacturer.

 If you are using a plug adapter, make sure that it is ap-

proved for continuous operation.

 Only use the LG02/xx charger supplied for charging the

AP10/AP11 battery.

xx stands for 01, 02, 03, 04, 05, 06, or 07 and therefore

the version of your LG02 charger:

01 AT, BE, BG, CH, CL, CZ, DE, DK, EE, ES, FI, FR, GR, HR, HU, IT, KZ, LT,

LU, LV, NL, NO, PL, PT, RO, RS, RU, SE, SI, SK, TR, UA, ZA

02 AE, HK, MY, SG

03 BR, CA, JP, MX, US

04 AU, NZ

05 CN

06 KR

07 IE, UK

en-US - IMPORTANT SAFETY INSTRUCTIONS

 Temporary or permanent operation on an autonomous

power supply system or a power supply system that is not

synchronized with the grid power supply (e.g., island net-

works, back-up systems) is possible. A prerequisite for op-

eration is that the power supply system complies with na-

tional and local codes.

The function and operation of the protective measures pro-

vided in the domestic electrical installation and in this

Miele product must also be maintained in isolated opera-

tion or in operation that is not synchronized with the grid

power supply, or these measures must be replaced by

equivalent measures in the installation.

 Charge the AP10/AP11 battery at an ambient tempera-

ture between 50°F and 105°F (10°C and 40°C).

 Use the AP10/AP11 battery at an ambient temperature

between 32°F and 113°F (0°C and 45°C).

Using the AP10/AP11 battery outside of this ambient tem-

perature range will limit its performance.

 Stop using the AP10/AP11 battery immediately if you no-

tice an unusual smell from it, if liquid is leaking from it, if it

is significantly overheating, or if it is discolored or de-

formed. Dispose of the AP10/AP11 battery immediately

(see safety note “Disposing of the AP10/AP11 battery” at

the end of the following section “Correct use”, as well as

“Sustainability and environmental protection” – “Disposing

of old batteries”).

 Batteries will deplete over time. They can then leak cor-

rosive fluids. Avoid contact with the eyes and skin. In the

event of contact, rinse thoroughly with water and seek

medical advice.

en-US - IMPORTANT SAFETY INSTRUCTIONS

 The AP10/AP11 lithium-ion battery is subject to the dan-

gerous goods legislation. The user is permitted to transport

the AP10/AP11 battery by road without having to observe

any further requirements. Please contact Customer Service

before sending the AP10/AP11 battery. Only send AP10/

AP11 batteries that are undamaged and have been fully run

down. Insulate the metal contacts with adhesive tape to

prevent short circuits. Pack the AP10/AP11 battery in such

a way that it is not able to move around inside the packag-

ing.

Proper use

 Do not drop or throw the AP10/AP11 battery. For safety

reasons, do not continue to use an AP10/AP11 battery

which has been damaged.

 Keep the AP10/AP11 battery away from naked flames or

other heat sources. Do not heat the AP10/AP11 battery. Do

not expose the rechargeable battery to direct sunlight.

 Do not dismantle the AP10/AP11 battery.

 Do not cause a short circuit by bridging the contacts of

the AP10/AP11 battery, either unintentionally or deliber-

ately.

 Do not allow the AP10/AP11 battery to come into con-

tact with liquids.

 Disposing of the AP10/AP11 battery: remove the AP10/

AP11 battery from the vacuum cleaner. Insulate the metal

contacts with adhesive tape to prevent short circuits. Dis-

pose of the AP10/AP11 battery in a municipal recycling fa-

cility. Do not dispose of the AP10/AP11 battery with your

household waste.

en-US - IMPORTANT SAFETY INSTRUCTIONS

Cleaning

 Do not immerse the vacuum cleaner or any accessories

supplied with it in water. Clean the vacuum cleaner and ac-

cessories only with a dry or slightly damp cloth when dis-

connected from the power supply.

 The MultiFloor electrobrush and the Electro Compact

handheld brush (depending on the model), the PowerUnit,

and the suction wand contain electrical wires. The plug

connectors must not come into contact with water. Danger

of electric shock. They should only be cleaned with a dry

cloth.

Accessories and parts

 Only use genuine accessories with the Miele logo on the

packaging. The manufacturer cannot otherwise guarantee

the safety of the product.

 Miele may only guarantee the safety of the appliance

when genuine Miele replacement parts are used. Faulty

components should only be replaced with genuine Miele

parts.

Transport

 The packaging material protects the vacuum cleaner

from transport damage. We recommend you keep the

packaging for transport purposes.

en-US - IMPORTANT SAFETY INSTRUCTIONS

California Proposition 65

THE FOLLOWING WARNING IS REQUIRED BY THE STATE OF

CALIFORNIA FOR CALIFORNIA RESIDENTS ONLY:



WARNING:

Cancer and Reproductive Harm -

www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS

en-US - Sustainability and environmental protection

Disposing of packaging

The packaging material protects the

vacuum cleaner from transport damage.

We recommend you keep the packaging

for transport purposes.

The packaging materials used are se-

lected from materials which are environ-

mentally friendly for disposal and can

therefore be recycled. Recycling the

packaging material reduces the use of

raw materials in the manufacturing

process and also reduces the amount of

waste in landfill sites. Make sure the

packaging is disposed of in the proper

manner for your area.

Disposal of your old appliance

Before disposing of your old appliance,

remove the fine dust filter and dispose

of it with your household waste.

Electrical and electronic appliances con-

tain valuable materials. They also con-

tain certain substances, compounds

and components which are essential for

the proper functioning and safe use of

the equipment. Handling these materi-

als improperly by disposing of them in

your household waste can be harmful to

your health and the environment. There-

fore, please do not dispose of your old

appliance with your regular household

waste.

Instead, use the official collection and

disposal points provided by local au-

thorities, dealers or Miele, in order to

dispose of and recycle electrical and

electronic appliances. You are legally re-

sponsible for deleting any personal data

on the old appliance you wish to dis-

pose of. Please ensure that your old ap-

pliance is kept away from children until

removal.

Disposal of old batteries and

power packs

Electrical and electronic appliances of-

ten contain batteries and power packs

which must not go into household

waste after use. Please remove all ac-

cessible batteries and take them to a

suitable collection site where they can

be collected free of charge. Batteries

and power packs may contain sub-

stances which are harmful to your

health and the environment.

The labeling on the battery or power

pack gives further information. The

crossed-out trash can means that bat-

teries and power packs must not be dis-

posed of with the household waste. If

the crossed-out has one or more of the

listed chemical symbols, it contains lead

(Pb), cadmium (Cd) and/or mercury

(Hg).

3E&G+J

Old batteries and power packs contain

important raw materials and can be re-

cycled. Separately collecting old batter-

ies and power packs facilitates handling

and recycling.

en-US - Appliance description

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

















































en-US - Appliance description

Screw cap for the ComfortClean self-cleaning function

Release catch for removing the fine dust filter

Fine dust filter

Battery charging state indicator

Battery compartment

Charging socket (at the bottom)

Attachment device for wall bracket

Dust container

Pre-filter

Release catch for dust container flap

Dust container flap

PowerUnit connector

Sliding ring for releasing the PowerUnit

Suction wand

Suction wand connector

Sliding ring for releasing the electrobrush

Release button for opening the electrobrush

Removable roller brush

MultiFloor electrobrush

Cleaning tool

PowerUnit

Suction power selector

On/Off switch

Handle

Standard wall bracket

SpeedLock wall bracket

en-US

References to illustrations

The illustrations referred to in the text

are shown on the fold-out pages at the

end of these Operating Instructions.

Commissioning

Assembling the vacuum cleaner

(Fig.01)

 Assemble the vacuum cleaner.

Connecting the PowerUnit and the

suction wand (Figs. 02 + 03)

 Push the PowerUnit connector into

position in the suction wand until it

audibly clicks into place (Fig.02).

 Slide the sliding ring on the suction

wand down to separate the individual

sections from each other (Fig.03).

Connecting the suction wand and the

electrobrush (Figs. 04 + 05)

 Push the suction wand connector into

the electrobrush from above until it

audibly clicks into place (Fig.04).

 Slide the sliding ring on the electro-

brush down to separate the individual

sections from each other (Fig.05).

General battery information

The rechargeable battery is supplied not

fully charged.

Charge the battery completely before

using it for the first time. Allow approxi-

mately 3.5hours for this.

Once the battery is fully charged, the

battery charging state indicator at the

top of the PowerUnit switches off to

conserve energy.

The maximum charging capacity is

only achieved once the battery has

been charged and run down approx.

five times.

A full charge provides enough power for

17minutes if the vacuum cleaner is used

in its fully assembled state.

However, if you use the PowerUnit solo

(see “Operation” – “Using the

PowerUnit solo”), you can vacuum for

up to 55minutes at a time.

The runtime depends on the selected

power level, the flooring, and how the

vacuum cleaner is used, as well as on

the degree of soiling of the filter sys-

tem.

Charging the battery (without wall

mounting) (Fig.06)

You can charge the battery directly.

Before charging the battery for the first

time, you must read the information in

“Commissioning” – “General battery

information”.

 Plug the charging plug of the supplied

charging cable into the charging

socket on the bottom at the rear of

the PowerUnit.

 Plug the charger into a power socket.

The charging process will start.

You can read more about this in “Bat-

tery charging state indicator (while

charging)”.

Charging the battery (with wall mount-

ing)

You will need a suitable location near a

free power socket for mounting the ap-

pliance on the wall.

en-US

Depending on the model, the scope of

delivery of your vacuum cleaner in-

cludes one of the following wall brack-

ets.

Standard wall bracket (Fig.07)

SpeedLock wall bracket (Fig.08)

Before charging the battery for the first

time, you must read the information in

“Commissioning” – “General battery

information”.

Screwing the wall bracket to the wall

(Figs. 09, 10, + 11)

2 plugs and 2 T20TORX screws are

supplied for attaching the wall bracket.

You will also need a battery-operated

screwdriver or a drill (with a drilling di-

ameter of 6mm).

Depending on the wall bracket, select a

distance of 41 3/4" (106cm) (standard

wall bracket) or 37 3/4" (96cm)

(SpeedLock wall bracket) between the

bottom edge of the wall bracket and the

floor (Fig.09).

You will need a suitable location near a

free power socket for mounting the ap-

pliance on the wall.

Be careful not to damage any electrical

in the wall.

 Attach the standard wall bracket

(Fig.10) or the mounting plate of the

SpeedLock wall bracket (Fig.11) to the

wall.

Attaching the charging cable to the

standard wall bracket (Figs. 12 + 13)

 Push the charging plug of the charg-

ing cable through the wall bracket

from below.

 Plug the charging plug into the plug

holder and press it in firmly (Fig.12).

 Slide the cover down into the wall

bracket from above until it audibly

clicks into place (Fig.13).

The charging cable is held securely in

the wall bracket.

 Place the vacuum cleaner into the

wall bracket from above (Fig.07).

 Plug the charger into the power

socket.

The charging process will start.

Attaching the charging cable to the

SpeedLock wall bracket

(Figs. 14, 15, + 16)

A cable guide is located on the rear of

the wall bracket.

 Plug the charging plug of the charging

cable firmly into the socket (left part

of the image).

 Lay the charging cable in its guide

(right part of the image) (Fig.14).

 Push the wall bracket down into the

mounting plate from above until it au-

dibly clicks into place (Fig.15).

The charging cable is held securely in

the wall bracket.

 Place the vacuum cleaner into the

wall bracket making sure it fits prop-

erly (Fig.16).

 Plug the charger into the power

socket.

The charging process will start.

Battery charging state indicator (while

charging) (Fig.17)

The battery charging state is displayed

on the top of the PowerUnit.

en-US

Battery life Display

Minimum battery

life

Left indicator

lights up

Increasing battery

life

Left indicator

lights up; middle

indicator flashes

Battery life in-

creasing further

Left and middle

indicators light up;

right indicator

flashes

Charged capacity

approx. 91–99%

Left, middle, and

right indicators

light up

100% Switches off

Once the battery is fully charged, the

battery charging state indicator

switches off to conserve energy.

If the battery has not been used for a

long time and has run down, it will go

into safe mode. As a result, the battery

charging state indicator will only re-

spond after approximately 30–

60minutes.

Battery charging state indicator (while

in use) (Fig.17)

The battery charging state is displayed

on the top of the PowerUnit.

Battery life Display

Maximum battery

life

All indicators

light up

Decreasing battery

life

Two indicators

light up

Battery life decreas-

ing further

One indicator

lights up

Minimum battery

life

One indicator

flashes

Using the accessories supplied

(Fig.18)

Miele offers a range of suitable acces-

sories for many Special Modes (see

“Optional accessories”).

 Dust brush

Accessory for vacuuming skirting

boards, carved furniture, or orna-

ments.

 Crevice nozzle

Accessory for cleaning in folds,

crevices, or corners.

 Upholstery nozzle

Accessory for cleaning upholstery,

mattresses, and cushions.

Accessories holder for the suction

wand (Fig.19)

This accessories holder allows you to

carry around 2 accessories from the

three-piece accessory set while you

vacuum.

MultiFloor electrobrush (HX-EB20)

(Fig.20)

Follow the flooring manufacturer’s

cleaning and care instructions.

 Damage caused by trapped ma-

terial.

Risk of the flooring getting scratched.

Make sure that there is no coarse dirt

or debris trapped in the bottom of

the electrobrush, e.g., shards or

stones.

The electrobrush can be used for daily

cleaning of carpets, rugs, and hard

floors.

en-US

Tip: The suction wand is not a conve-

nient option for cleaning carpeted stairs.

Tip: If you ever need to vacuum up sub-

stantial amounts of coarse dirt or de-

bris, use the PowerUnit solo design

concept (see “Operation” – “Using the

PowerUnit solo”).

Electro Compact handheld brush (HX-

EC20) (Fig.21)

(depending on the model)

Follow the flooring manufacturer’s

cleaning and care instructions.

 Damage caused by trapped ma-

terial.

Risk of the flooring getting scratched.

Make sure that there is no coarse dirt

or debris trapped in the bottom of

the handheld brush, e.g., shards or

stones.

The handheld brush is particularly suit-

able for intensive cleaning of upholstery

and car seats.

For optimum cleaning results on up-

holstery, use the upholstery nozzle.

Tip: The suction wand is not a conve-

nient option for cleaning upholstery or

car seats.

AllFloor floorbrush (HX-AF20)

(Fig.22)

(depending on the model)

Follow the flooring manufacturer’s

cleaning and care instructions.

This flat and light floorbrush is particu-

larly suitable for cleaning underneath

very low furniture.

Universal brush (HX-UB) (Fig.23)

(depending on the model)

For gentle vacuuming of books, shelves,

or similar.

Extendable flexible XL crevice nozzle

(HX-CNXL) (Fig.24)

(depending on the model)

Can reach 60cm for cleaning hard-to-

reach areas.

Hose extension (HX-FSH20) (Fig.25)

(depending on the model)

The hose extension can be extended to

a maximum length of 120cm. It can be

extended further using the extendable

flexible crevice nozzle.

Operation

Removing the vacuum cleaner from

the standard wall bracket (Fig.26)

 Remove the vacuum cleaner from the

wall bracket by pulling it upward.

Removing the vacuum cleaner from

the SpeedLock wall bracket

(Figs. 27 + 28)

 Remove the vacuum cleaner from the

wall bracket by pulling it forward

(Fig.27).

The SpeedLock wall bracket offers the

option of using the PowerUnit conve-

niently as a PowerUnit solo, without

having to release it manually from the

suction wand.

 Pull the PowerUnit upward out of the

wall bracket guide (Fig.28).

The suction wand and the electrobrush

stay in the wall bracket.

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Switching on and off (Fig.29)

 If you have charged the battery di-

rectly, pull the charging plug out of the

charging socket on the bottom on the

rear of the PowerUnit.

For the best possible cleaning results,

always start the ComfortClean self-

cleaning function before switching on

the vacuum cleaner (see “Cleaning and

care” – “Activating the ComfortClean

self-cleaning function”).

 Press the upper button on the han-

dle.

The vacuum cleaner will switch on using

the lowest power level.

Increasing the suction power (Fig.30)

 Press the lower button on the handle.

The higher power level is selected and

the LED lights up.

Press the button again to return to the

lower power level.

Using the PowerUnit solo (Fig.31)

The PowerUnit can be used on its own

without the suction wand and electro-

brush as a quick way of vacuuming up

crumbs and lint in specific areas.

Tip: This configuration is particularly

suitable when using the three-piece ac-

cessory set (see “Using the accessories

supplied”).

Cleaning and care

 Risk of injury caused by rotating

roller brush.

You can injure yourself on the rotating

roller brush.

Always switch the vacuum cleaner

off before cleaning and caring for it.

Use the On/Off switch on the handle

to do this.

Filter system (Fig.32)

 Screw cap

 Fine dust filter

 Dust container

d Pre-filter

e Dust container flap

Activating the ComfortClean self-

cleaning function (Fig.33)

Always run the interim cleaning function

for the fine dust filter before emptying

the dust container. You should also run

it whenever the suction power begins to

drop.

This enables the vacuum cleaner to

achieve the very best cleaning perfor-

mance again right away.

 Turn the screw cap 3times by 180°.

When turning the cap, you will hear a

noise, which is a normal part of how the

ComfortClean self-cleaning function

works.

Emptying the dust container (Fig.34)

Empty the dust container at the latest

when the dust has reached the Max.

marking on the dust container.

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Provided that no prohibited sub-

stances are present, the contents of

the dust container can be disposed of

with normal household waste.

 Hold the dust container close to the

trash can so that as little dust billows

out as possible.

 Press the release button on the bot-

tom of the dust container.

The flap will open and the dust will fall

out.

If dust balls, hair, or coarse debris do

not fall out, remove the pre-filter by

pulling it downward (see the following

section: “Cleaning the dust container

and pre-filter”).

 Close the dust container flap, making

sure it clicks into place.

Cleaning the dust container and pre-

filter (Figs. 35, 36, + 37)

Clean the dust container and pre-filter

as required.

 Empty the dust container over a

garbage can.

 Remove the pre-filter by pulling it

downward (Fig.35).

 Risk of damage caused by incor-

rect cleaning.

The pre-filter can become damaged

and be less effective as a result.

Do not clean the pre-filter with water.

Do not use pointed or sharp-edged

objects to clean the filter.

 Clean the dust container and pre-filter

with a dry cloth or with a cleaning tool

which is located on the side of the

PowerUnit (Fig.36).

 Reinsert the cleaned pre-filter into the

cleaned dust container as far as it will

go (Fig.37).

 Close the dust container flap, making

sure it clicks into place.

Cleaning the fine dust filter

(Figs. 33 + 38)

Clean the fine dust filter thoroughly at

least once every 3months outside the

PowerUnit.

 Risk of damage caused by incor-

rect cleaning.

The fine dust filter can become dam-

aged and be less effective as a result.

Do not clean the fine dust filter with

water and avoid cleaning the inside.

Do not use pointed or sharp-edged

objects to clean the filter. Do not

brush the fine dust filter (not even

with the cleaning tool supplied).

 Press both release buttons at the side

of the fine dust filter lid and remove

the fine dust filter by pulling it upward

(Fig.38).

 Hold the fine dust filter over a trash

can.

 Hold the black section of the fine dust

filter underneath the screw cap and

turn the screw cap 180° – 10times

(Fig.33).

When turning the cap, you will hear a

noise, which is a normal part of how the

ComfortClean self-cleaning function

works.

 Empty the fine dust filter by carefully

tapping the lower edge.

 Turn the fine dust filter slightly while

you do this to free the dirt from all of

the crevices.

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 Reinsert the cleaned fine dust filter

into the PowerUnit, making sure it

clicks into position.

To continue achieving the best possi-

ble cleaning results, replace the fine

dust filter (HX-FDF20) with a new one

after approx. 3years.

Cleaning the electrobrush/handheld

brush (depending on the model)

(Fig.39)

 Disconnect the electrobrush/hand-

held brush from the vacuum cleaner

(Fig.05).

 Place the electrobrush/handheld

brush upside down on a level, clean

surface.

 Use a pair of scissors to cut any

threads or hairs that have wound

themselves around the roller brush. To

guide the scissors, there are two

guide tracks on the roller brush

(Fig.39).

Then run the vacuum cleaner to vacuum

up the cut threads and hairs.

If the small running wheels are very

heavily soiled or blocked, you can re-

move them for easier cleaning (not

possible in the case of the handheld

brush). To remove them, use a flat-

head screwdriver.

Removing the roller brush from the

electrobrush (Fig.40)

You can take the roller brush out of the

electrobrush in order to remove stub-

born soiling and clean the inside of the

electrobrush.

A Turn the arrow on the handle on the

side of the electrobrush to the

symbol.

The roller brush is released.

B Remove the roller brush.

 Clean the roller brush and remove any

stubborn dirt inside the electrobrush.

If there is heavy soiling between the

handle and the roller brush, you can re-

lease the handle.

C Pull lightly on the handle until it is re-

leased.

 Remove the soiling.

 Lock the cleaned handle back into the

roller brush.

 Push the roller brush as far as it will

go into the electrobrush until it is in

position.

 Lock the roller brush.

Removing the roller brush from the

handheld brush (depending on the

model) (Fig.41)

You can take the roller brush out of the

handheld brush in order to remove stub-

born soiling and clean the inside of the

handheld brush.

A Release the roller brush using a coin.

B Remove the roller brush.

 Clean the roller brush and remove any

stubborn dirt inside the handheld

brush.

 Reassemble the handheld brush in re-

verse order.

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Replacing the battery (Figs. 42 + 43)

An original Miele AP10/AP11 lithium-ion

rechargeable battery is required.

Follow the instructions regarding the

handling and disposal of rechargeable

batteries found in the following sec-

tions: “IMPORTANT SAFETY IN-

STRUCTIONS”, “Sustainability and

environmental protection”, and “Com-

missioning” (“General battery informa-

tion”).

 Remove the fine dust filter from the

PowerUnit (Fig.38).

 Use a flat-head screwdriver to care-

fully release the battery compartment

cover (Fig.42).

 Carefully release the plug and replace

the battery (Fig.43).

 Reinsert the plug, making sure that it

fits properly.

 Close the battery compartment and

reinsert the fine dust filter into the

PowerUnit, making sure it clicks into

position.

Caring for the vacuum cleaner and ac-

cessories

 Risk of injury caused by rotating

roller brush.

You can injure yourself on the rotating

roller brush.

Always switch the vacuum cleaner

off before caring for it. Use the On/

Off switch on the handle to do this.

 Risk of electric shock from volt-

age.

If moisture gets into the charger,

there is a risk of electric shock.

Do not let the charger get wet.

Follow the special cleaning instruc-

tions for the pre-filter, fine dust filter,

and dust container in the “Cleaning

and care” section.

The vacuum cleaner and all plastic ac-

cessories can be cleaned with a com-

mercially available cleaner suitable for

plastic.

 Damage due to unsuitable clean-

ing agents.

All surfaces are susceptible to

scratching. Contact with unsuitable

cleaning agents can alter or discolor

the external surfaces.

Do not use abrasive cleaning agents,

glass cleaning agents, all-purpose

cleaners, or oil-based care products.

en-US

Frequently asked questions

Many malfunctions and faults that can occur in daily operation can be easily reme-

died. You can save time and money in many cases, as you do not need to contact

Miele Customer Service.

Information to help you rectify faults yourself can be found at www.miele.com/ser-

vice.

The following tables are designed to help you to find the cause of a malfunction or

an error and to resolve it.

 Risk of injury caused by rotating roller brush.

You can injure yourself on the rotating roller brush.

Switch the vacuum cleaner off before dealing with any problems. Use the On/

Off switch on the handle to do this.

Problem Possible cause and solution

Battery charging state

indicator when switch-

ing on: left and middle

indicators flash rapidly

Temperature fault

 Wait for approximately 30minutes before switch-

ing the vacuum cleaner back on again.

Battery charging state

indicator when charging:

right and middle indica-

tors flash rapidly

Battery fault

 If you are charging the battery without a wall

mounting, pull the charging plug out of the charg-

ing socket on the rear of the PowerUnit.

 Remove the vacuum cleaner from the wall bracket

if you are charging the battery in the wall bracket.

(Fig. 26 + 28).

 Wait approx. 5minutes before continuing to charge

the battery.

It is essential to take prescribed ambient tempera-

tures into account when charging and changing the

battery; see “IMPORTANT SAFETY INSTRUC-

TIONS”.

en-US

Problem Possible cause and solution

LED on the handle is

flashing

“Battery is discharged” fault

 Charge the battery (see “Commissioning” – “Gen-

eral battery information” and “Charging the bat-

tery”).

Internal system fault

 Check the vacuum cleaner airways for any block-

ages.

 Clean the dust container, pre-filter, and fine dust

filter (see “Cleaning and care”).

 Wait for approximately 30minutes before switch-

ing the vacuum cleaner back on again.

The vacuum cleaner

does not start when it is

switched on.

The rechargeable battery is not sufficiently charged.

 Charge the battery (see “Commissioning” – “Gen-

eral battery information” and “Charging the bat-

tery”).

An original Miele battery has not been inserted.

 Insert an original Miele AP10/AP11 lithium-ion

rechargeable battery.

The charging plug is still plugged in.

 If you are charging the battery without a wall

mounting, pull the charging plug out of the charg-

ing socket on the rear of the PowerUnit.

 Remove the vacuum cleaner from the wall bracket

if you are charging the battery in the wall bracket.

The cleaning perfor-

mance is poor.

The battery life is de-

creasing.

The dust container is full.

 Empty the dust container (see “Cleaning and care”

– “Emptying the dust container”).

The dust container/pre-filter is dirty.

 Clean the dust container and the pre-filter (see

“Cleaning and care” – “Cleaning the dust container

and pre-filter”).

The fine dust filter is dirty.

 Run the interim cleaning function for the fine dust

filter (see “Cleaning and care” – “Activating the

ComfortClean self-cleaning function”).

 Clean the fine dust filter (see “Cleaning and care” –

“Cleaning the fine dust filter”).

The electrobrush is dirty/blocked.

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Problem Possible cause and solution

 Clean the electrobrush (see “Cleaning and care” –

“Cleaning the electrobrush” and “Removing the

roller brush from the electrobrush”).

The airways are blocked.

 Clean all the airways.

The fine dust filter is worn.

 Insert a new fine dust filter.

The operating noise is

changing during vacu-

uming.

The airways are soiled.

 Clean all the airways.

The electrobrush power rating is automatically set to

the optimum level based on the type of flooring.

 The noise is not unusual – the vacuum cleaner is

functioning normally.

The electrobrush

switches itself off.

The electrobrush is overloaded – this can happen on

surfaces like deep-pile carpet.

 Switch the vacuum cleaner off and on again. Use

the On/Off switch on the handle to do this.

The roller brush is not

rotating.

The roller brush is dirty.

 Clean the roller brush (see “Cleaning and care” –

“Cleaning the electrobrush” and “Removing the

roller brush from the electrobrush”).

en-US

Customer Service

Information to help you rectify faults

yourself and about Miele spare parts

can be found at www.miele.com/ser-

vice.

Contact in case of fault

In the event of a fault which you cannot

remedy yourself, please contact your

Miele dealer or Miele Service.

Contact information for Miele Service

can be found at the end of this docu-

ment.

Warranty

For more information about warranty

conditions, please contact Miele Ser-

vice.

Optional accessories

Follow the flooring manufacturer’s

cleaning and care instructions.

It is recommended to use only genuine

Miele accessories bearing the Miele

logo on the packaging. Only these will

guarantee the optimum performance

of your vacuum cleaner and the best

possible cleaning results.

Please note that faults and damage

caused by use of accessories which do

not bear the Miele logo on the packag-

ing are not covered by the vacuum

cleaner warranty.

Optional accessories

Original Miele accessories are available

from the Miele Webshop, Miele Cus-

tomer Service, and your Miele dealer.

Original Miele accessories are identified

by the Miele logo on the packaging.

With 3D4U, Miele also offers free ac-

cessories to download from your 3D

printer (www.miele.com, Service,

3D4U).

Certain models are supplied as standard

with one or more of the following acces-

sories.

Electro Compact handheld brush

(HX-EC20)

For intensive cleaning of car seats and

carpeted stairs.

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Hardfloor Care Tool

(HX-HCT 20)

For cleaning delicate hard floors.

Insert the Hardfloor Care Tool into the

electrobrush instead of the roller brush

fitted as standard (see “Cleaning and

care” – “Removing the roller brush from

the electrobrush”).

AllFloor floorbrush (HX-AF20)

Flat floorbrush for cleaning underneath

very low furniture. It is also quiet, light,

and stands out due to its very good

pick-up of coarse dirt.

Universal brush (HX-UB)

For gentle vacuuming of books, shelves,

or similar.

Extendable flexible XL crevice nozzle

(HX-CNXL)

The flexible crevice nozzle can reach

24" (60cm) for cleaning hard-to-reach

areas.

Hose extension (HX-FSH20)

For increasing the vacuuming radius by

maximum 59" (120cm).

en-US - LIMITED WARRANTY - Vacuum Cleaners USA

What This Warranty Covers and For What Period The Coverage Extends

Miele, Inc. (hereinafter "Miele") warrants to the original purchaser of this product, living in the United States of

America, who purchased their vacuum from a Miele Authorized Dealer:

a. That this product, including all of its Miele authorized parts is free of defects in material and workmanship.

b. That this product, if found to be defective within the stated warranty period, will be repaired free of charge to the

consumer (both parts and labor) by an authorized Miele service agent.

c. The warranty period for vacuum cleaners, with the exception of “HomeCare” sub-models, is as follows:

Vacuum Series Term

Classic Series Canister Vacuums 1 year

Swing Series H1 Vacuums 1 year

Compact Series Canister Vacuums 2 years

Scout Robotic Vacuums 2 years

Triflex HX1 Series Cordless Vacuums 2 years

Complete Series Canister Vacuums 3 years

Dynamic Series Upright Vacuums 3 years

Blizzard Bagless Series Canister Vacuums 3 years

Boost CX1 Bagless Series Canister Vacuums 3 years

d. The warranty period for all “HomeCare” sub-model types is 5 (five) full years from the date of purchase, while the

Triflex HX1 HomeCare is 3 (three) full years from the date of purchase.

e. This warranty only applies while the product remains within the United States, and is null and void in any other US

territories, possessions, or foreign countries.

Commercial Use

Vacuum cleaners other than the Scout RX1 and Scout RX2 used for commercial purposes will be warranted for a

period of six (6) months from the date of purchase. There is no warranty for the Scout RX1 or Scout RX2 used for

commercial purposes. Thereafter this Limited Warranty shall be null and void.

What is not covered by this Warranty

This warranty does not cover damage or defects caused by or resulting from repairs, service or alterations to the

product or any of its parts or accessories which have been performed by service centers or repairmen not authorized

by Miele, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage or

maintenance of the product, its parts or accessories, or damages caused by the use or installation of non-genuine

Miele parts Ordinary wear and tear or cosmetic damage (scuffs, scratches, gouges, dents, etc.) shall not be

considered a defect in materials or workmanship.

Exclusion of Other Warranties

Except for the limited warranty provided herein, Miele disclaims any and all other express warranties with respect to

the product. Any warranty of merchantability or fitness for a particular purpose is limited in its duration to the term of

the limited warranty provided herein.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to

you.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to

you.

Limitation of Liability for Special, Incidental or Consequential Damages

Miele will assume no liability, or other obligation with respect to any personal injury or property damage resulting

from the use of a vacuum cleaner, or its accessories, replacement parts, etc., which has not been purchased from,

or serviced by an Authorized Miele Dealer. Any purchaser who obtains a vacuum cleaner, accessories, replacement

parts, etc., from someone other than an Authorized Miele dealer proceeds at their own risk.

Miele specifically disclaims any and all liability, whether directly or by way of indemnity, for special incidental,

consequential or other damages, whether based on breach of contract, tort, strict or product liability, or any other

legal theory.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation

may not apply to you.

Special State Laws

This Limited Warranty gives you specific legal rights; you may have other rights, which vary, from state to state.

Service

For service under this Limited Warranty, or to find an Authorized Miele Dealer in your area, please visit the “Find a

Miele Partner Near You” section at mieleusa.com.

Effective Date: August 1, 2023

en-CA - Contents

Warning and Safety instructions ............................................................................... 34

Safety notes and warnings for AP10/AP11 battery, LG02 charger, LS10

SpeedLock wall bracket (depending on the model)..................................................

Sustainability and environmental protection.......................................................... 45

Guide to the appliance................................................................................................. 46

References to figures ................................................................................................... 48

Commissioning.............................................................................................................. 48

Assembling the vacuum cleaner .................................................................................

Connecting the PowerUnit and the suction tube .....................................................

Connecting the suction tube and the electrobrush .................................................