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AC1200 Smart Dual-band WiFi Router
User Guide
WiFi Router • User Guide
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Legal Information
© 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The information contained in the Manual is subject to change,
without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision
website (https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.
Trademarks
and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKVISION
MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY
QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO
EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA,
CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT,
EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION
SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES
RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER,
HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE
FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING
THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT
LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY
RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR
PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR
BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR
FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER PREVAILS.
WiFi Router • User Guide
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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the
Directive 2014/30/EU, the Directive 2014/35/EU, the Directive 2011/65/EU.
Hereby, Hikvision declares that the radio equipment type Wireless Router is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following
internet address: https://www.hikvision.com/europe/support/download/declaration-of-conformity/
Model
Received frequency
Transmitted frequency
Bandwidth
Transmit power
DS-3WR12C
2400-2483.5 MHz
5150-5250 MHz
2412-2472 MHz
5180-5240 MHz
2.4 GHz: 20 MHz and
40 MHz
5 GHz: 20 MHz, 40
MHz and 80 MHz
2.4 GHz:19.86 dBm
5 GHz:22.96 dBm
DS-3WR12GC
2400-2483.5 MHz
5150-5250 MHz
2.4 GHz:19.5 dBm
5 GHz:22.5 dBm
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this product
to your local supplier upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed
of as unsorted municipal waste in the European Union. See the product documentation
for specific battery information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the
WiFi Router • User Guide
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battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to
the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d'en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type and its gain should be so chosen that
the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour
l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à
l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
This equipment should be installed and operated with a minimum distance 20cm between the
radiator and your body.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et
votre corps.
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Applicable Models
This guide applies to the model: DS-3WR12C, DS-3WR12GC. DS-3WR12C is used for illustrations here
unless otherwise specified.
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Safety Instructions
Before operating, read the operation instructions and precautions to be taken, and follow them to
prevent accidents. The warning and danger items in other documents do not cover all the safety
precautions that must be followed. They are only supplementary information, and the installation
and maintenance personnel need to understand the basic safety precautions to be taken.
Do not use the device in a place where wireless devices are not allowed.
Please use the included power adapter.
Mains plug is used as the disconnect device and shall remain readily operable.
The power socket shall be installed near the device and easily accessible.
Operating environment: Temperature: 0℃ - 40℃; Humidity: (10% - 90%) RH, non-
condensing; Storage environment: Temperature: -40℃ - 70℃; Humidity: (5% - 90%) RH, non-
condensing.
Keep the device away from water, fire, high electric field, high magnetic field, and
inflammable and explosive items.
Unplug this device and disconnect all cables during lightning storms or when the device is
unused for long periods.
Do not use the power adapter if its plug or cord is damaged.
If such phenomena as smoke, abnormal sound, or smell appear when you use the device,
immediately stop using it and disconnect its power supply, unplug all connected cables, and
contact the after-sales service personnel.
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will
result in death or serious injury.
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Disassembling or modifying the device or its accessories without authorization voids the
warranty, and might cause safety hazards.
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TABLE OF CONTENTS
Chapter 1 Get to know your device ............................................................................................. 1
Overview ............................................................................................................................................................... 1
Appearance ........................................................................................................................................................... 1
1.2.1 LED indicator .............................................................................................................................................. 1
1.2.2 Jack, ports, and button .............................................................................................................................. 2
Label ...................................................................................................................................................................... 4
Chapter 2 Web UI ....................................................................................................................... 5
Log in to the web UI .............................................................................................................................................. 5
Log out of the web UI ........................................................................................................................................... 7
Web UI layout ....................................................................................................................................................... 8
Common element ................................................................................................................................................. 9
Chapter 3 Status ....................................................................................................................... 10
View internet connection status ......................................................................................................................... 10
View online device information .......................................................................................................................... 15
View system information .................................................................................................................................... 16
Chapter 4 Route settings .......................................................................................................... 18
Internet settings.................................................................................................................................................. 18
4.1.1 Overview .................................................................................................................................................. 18
4.1.2 Serve as a router ...................................................................................................................................... 19
4.1.3 Serve as a WiFi extender .......................................................................................................................... 26
4.1.4 Serve as an AP .......................................................................................................................................... 34
Wireless settings ................................................................................................................................................. 40
4.2.1 WiFi name and password ......................................................................................................................... 40
4.2.2 Guest network ......................................................................................................................................... 47
4.2.3 WiFi signal strength ................................................................................................................................. 50
4.2.4 WiFi parameters....................................................................................................................................... 51
4.2.5 Beamforming ........................................................................................................................................... 53
4.2.6 WPS .......................................................................................................................................................... 54
IPv6 configuration ............................................................................................................................................... 61
4.3.1 Connect to the IPv6 network of ISPs ........................................................................................................ 61
4.3.2 IPv6 LAN setup ......................................................................................................................................... 70
4.3.3 IPv6 status ................................................................................................................................................ 72
Sleeping mode .................................................................................................................................................... 73
4.4.1 LED control ............................................................................................................................................... 73
4.4.2 WiFi schedule ........................................................................................................................................... 74
Chapter 5 Client management .................................................................................................. 75
Access control ..................................................................................................................................................... 75
5.1.1 Overview .................................................................................................................................................. 75
5.1.2 Set the upload and download speed limit ............................................................................................... 77
5.1.3 Add the device to the blacklist ................................................................................................................. 78
5.1.4 Remove the device from the blacklist ..................................................................................................... 79
Parental control .................................................................................................................................................. 80
5.2.1 Overview .................................................................................................................................................. 80
5.2.2 An example of configuring parental control ............................................................................................ 82
Chapter 6 Advanced ................................................................................................................. 84
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MAC address filter .............................................................................................................................................. 84
6.1.1 Overview .................................................................................................................................................. 84
6.1.2 Only allow specified device to access the internet .................................................................................. 85
IPTV ..................................................................................................................................................................... 87
6.2.1 Overview .................................................................................................................................................. 87
6.2.2 Watch IPTV program through the router ................................................................................................. 88
IP-MAC binding ................................................................................................................................................... 90
6.3.1 Overview .................................................................................................................................................. 90
6.3.2 Assign fixed IP addresses to LAN clients .................................................................................................. 90
Port mapping ...................................................................................................................................................... 92
6.4.1 Overview .................................................................................................................................................. 92
6.4.2 Enable internet users to access LAN resources using an IP address ........................................................ 93
DDNS ................................................................................................................................................................... 98
6.5.1 Overview .................................................................................................................................................. 98
6.5.2 Enable internet users to access LAN resources using a domain name .................................................... 99
DMZ host........................................................................................................................................................... 104
6.6.1 Overview ................................................................................................................................................ 104
6.6.2 Enable internet users to access LAN resources using an IP address ...................................................... 105
UPnP ................................................................................................................................................................. 108
Firewall.............................................................................................................................................................. 109
Chapter 7 Administration ....................................................................................................... 110
Login password ................................................................................................................................................. 110
WAN parameters .............................................................................................................................................. 111
7.2.1 Change the server name and service name ........................................................................................... 111
7.2.2 Change the MTU value ........................................................................................................................... 112
7.2.3 Clone WAN MAC address ....................................................................................................................... 113
7.2.4 Change the WAN speed ......................................................................................................................... 115
LAN parameters ................................................................................................................................................ 116
Remote web management ............................................................................................................................... 118
7.4.1 Overview ................................................................................................................................................ 118
7.4.2 Internet users access the web UI ........................................................................................................... 119
Date & time ....................................................................................................................................................... 121
Device management ......................................................................................................................................... 122
7.6.1 Reboot the router .................................................................................................................................. 122
7.6.2 Reset the router ..................................................................................................................................... 123
7.6.3 Backup/restore configuration ................................................................................................................ 125
7.6.4 Export system log ................................................................................................................................... 127
7.6.5 Upgrade firmware .................................................................................................................................. 127
7.6.6 Automatic maintenance ........................................................................................................................ 129
Appendix A ............................................................................................................................ 130
A.1 Configuring the computer to obtain an IPv4 address automatically ............................................................... 130
A.1.1 Windows 10 ........................................................................................................................................... 130
A.1.2 Windows 8 ............................................................................................................................................. 133
A.1.3 Windows 7 ............................................................................................................................................. 135
A.2 Default parameters .......................................................................................................................................... 137
A.3 Acronyms and abbreviations ........................................................................................................................... 138
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Chapter 1 Get to know your device
Overview
The dual-band WiFi router works at both 2.4 GHz and 5 GHz and supports the 802.11ac Wave2
technology, realizing a dual-band concurrent wireless rate of 1167 Mbps. It supports PPPoE user
name and password migration for instant internet access, and IPv6 for a smoother internet
experience without network address translation (NAT).
The wireless rate is illustrated with DS-3WR12C as an example. The highest wireless rate differs
with product models.
Appearance
LED indicator
LED indicator description
Status
Description
Solid on
Starting up or connected to the internet
Blinking slow
No internet connection
Blinking fast for 2 minutes
Performing WPS negotiation
LED indicator
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Jack, ports, and button
Jack, ports and button description
Status
Description
Blinking fast for 3 seconds
A wired device connecting to or disconnected from the
router
Jack/port/button
Description
WPS/RST
Used for WPS negotiation or reset.
WPS: Press the button for 1 to 3 seconds, and enable the WPS
function of the WPS-enabled device within 2 minutes to establish
a WPS connection.
RST: Hold down the button for about 8 seconds and then release
it when the LED indicator blinks fast. The router is reset
successfully.
IPTV/3
10/100 Mbps auto-negotiation Ethernet port.
Used as a LAN port by default. Once the IPTV function is enabled, it
can only serve as an IPTV port to connect to a set-top box.
1,2
10/100 Mbps auto-negotiation LAN port.
Used to connect devices.
WPS/RST, IPTV/3, 2, 1, WAN, POWER
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Jack/port/button
Description
WAN
10/100 Mbps auto-negotiation WAN port
Used to connect to the external network.
POWER
Power jack
Used to power on the router (with the included power adapter).
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Label
The bottom label shows the login IP address, SSID, MAC address, serial number (SN) of the router.
See the following figure.
Label
Login address: It is the domain name used to log in to the web UI of the router.
IP Address: It is the default address used to log in to the web UI of the router.
SSID: It specifies the default WiFi name of the router.
SN: It is required if you need technical assistance.
MAC: It specifies the MAC address of the router.
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Chapter 2 Web UI
Log in to the web UI
Connect your smartphone to the WiFi network of the router, or connect your computer to a
LAN port of the router.
Connect your device to the router
Launch a web browser on the device connected to the router, and visit
http://hikvisionwifi.local.
Visit the domain name of the router
IPTV/3, 2, 1
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The following page appears.
Web UI
If the above page does not appear, try the following solutions:
Ensure that the router is powered on properly.
If you are using a computer to access the page, check whether the computer obtains an IP
address automatically. Refer to A.1 Configuring the computer to obtain an IPv4 address
automatically.
If you are using a smartphone to access the page, ensure that your cellular network is
disabled.
Reset the router and log in to the web UI of the router.
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Log out of the web UI
If you log in to the web UI of the router and perform no operation within 5 minutes, the router logs
you out automatically. You can also log out by clicking Logout in the upper right corner of the web
UI.
If there is no Logout button in the upper right corner, please set the login password first, and then
enter the web UI again, the Logout button will appear in the upper right corner.
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Web UI layout
The web UI of the router consists of two parts, including the navigation bar and the configuration
area. See the following figure.
Web UI layout
The functions and parameters shown in gray indicate that the functions are not supported or
cannot be modified.
Navigation bar and configuration area description
SN
Name
Description
Navigation bar
It is used to show the function menu of the router. Users
can select functions in the navigation bar and the
configuration appears in the configuration area.
Configuration area
It is used to modify or view your configurations.
1
2
2
1
2
2
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Common element
The common elements used on the web UI are as follows.
Common element description
Common element
Description
Save
It is used to save the current configurations and enable them to
take effect.
Cancel l
It is used to cancel the current configurations and restore the
previous settings.
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Chapter 3 Status
Log in to the web UI of the router and choose Status to enter the page. On this page, you can:
- View internet connection status
- View online device information
- View system information
View internet connection status
You can view the internet connection status on this page.
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Status > Connection Status.
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When the internet and the router are connected and Connected. You can access the internet. is
shown as below, the router is connected to the internet successfully and you can access the
internet through the router.
Internet connection status
When a red cross and “Disconnected” are shown between the internet and the router, and WAN
port disconnected. Please connect an Ethernet cable with Internet connectivity to the port. is
shown on the page, it indicates that the Ethernet cable is not connected properly. Please ensure
that the Ethernet cable is connected properly.
Internet connection status
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When a red cross and "Disconnected" are shown between the internet and the router, and Failed.
Please confirm your user name and password and try again. is shown on the page, it indicates that
the user name and password you entered were incorrect. Please navigate to the Internet Settings
page to try again.
Internet connection status
Please consider the following tips when entering the username and password:
Pay attention to case sensitivity, such as “Z” and “z”.
Pay attention to similar letters and numbers, such as “I” and “1”.
Ensure the completeness of account parameters, such as “0755000513@163.gd”, rather than
“0755000513”
If the problem persists, contact your ISP.
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When a red cross and “Disconnected” are shown between the internet and the router, and Error:
No response from the remote server. Please contact your ISP. is shown on the page, try the
following solutions:
- Ensure that the Ethernet cable is connected properly.
- Ensure that you choose the proper connection type (Contact your ISP for any doubt about the
connection type).
- Power off the router and wait for several minutes, then power it on and try again.
If the problem persists, consult your ISP.
Internet connection status
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When a red cross and “Disconnected” are shown between the internet and the router, and Dial-up
connection succeeded but the internet is inaccessible. Please contact your ISP. is shown on the
page, contact your ISP for the problem.
Internet connection status
When a red cross and "Disconnected" are shown between the internet and the router, and The
router has obtained a valid IP address but cannot access the Internet. Please try the solutions
below one by one. is shown as below, follow the instructions on the page to solve the problem.
Internet connection status
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View online device information
This part shows the information of online devices, such as the number and real-time
upload/download speed.
To access the page, log in to the web UI of the router and navigate to Status > (Online
devices).
Online device information
To control the bandwidth of online devices, click the Download Speed and Upload Speed area to
enter the Access Control page.
Online device information
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View system information
This section shows the basic information of the router, including connection type, connection
duration, WAN IP address and so on.
To access the page, log in to the web UI of the router and navigate to Status > System Info.
System information
System information parameter description
Parameter
Description
Connection Type
It shows the current IPv4 connection type of the router.
Connection Duration
It specifies the time that has elapsed since the router connects
to the IPv4 internet successfully.
WAN MAC Address
It specifies the MAC address of the WAN port of the router.
LAN IP Address
It specifies the IP address of the LAN port for the router. LAN
users can access the web UI of the router by visiting this IP
address(default: 192.168.0.1).
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Parameter
Description
Subnet Mask
It specifies the subnet mask of the WAN port.
Default Gateway
It specifies the IPv4 default gateway of the router.
Device Version
It specifies the current version number of the router’s firmware.
WAN IP Address
It specifies the IPv4 address of the WAN port.
Preferred DNS Server
They show the preferred and alternative IPv4 DNS server
address of the WAN port.
Alternate DNS Server
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Chapter 4 Route settings
Internet settings
On this page, you can complete the internet settings to achieve the shared internet access for
multiple users.
To access the page, log in to the web UI of the router and navigate to Route Settings > Internet
Settings.
Internet settings
The router supports multiple working modes, including router mode, WISP mode, universal relay
mode and AP mode. Choose the suitable mode according to your context of use.
Working mode of the router
Context of use
Suitable mode
Connect your router to a modem or Ethernet jack using an
Ethernet cable.
Router mode
Bridge the existing WiFi network and extend the wireless
coverage.
WISP mode or
Universal relay mode
Connect the router to a smart home gateway to provide
wireless coverage.
AP mode
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If you use the router for the first time or the router is restored to factory settings, follow the quick
installation guide to configure the internet access. If you want to modify internet parameters or
other settings, you can follow the instruction in this chapter.
By default, the router works in router mode. Under this mode, connect the WAN port of the router
to the internet, connect the LAN ports to user devices and complete the internet settings, then you
can access the internet on these devices.
Parameters are provided by your ISP. Contact your ISP for any doubts.
Set up a PPPoE connection
If the ISP provides you with a PPPoE user name and password, you can choose this connection type
to access the internet. The application scenario is shown below.
Application scenario
WAN
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Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Route Settings > Internet Settings.
Set Operating Mode to Router Mode.
Set Connection Type to PPPoE.
Enter the User Name and Password provided by your ISP.
Click Save at the bottom of the page.
Set up a PPPoE connection
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Wait a moment. When “Connected. You can assess the internet.” is shown on the page, the router
is connected to the internet.
Connection status
If you still cannot access the internet, try the following solutions:
If “Error: No response from the remote server. Please contact your ISP.” is shown on the page,
you are recommended to set the Connection Type to Dynamic IP Address.
If the problem persists, refer to 3.1 View internet connection status to find a solution.
PPPoE parameter description
Parameter
Description
User Name
They specify the PPPoE user name and password provided by your
ISP.
Password
Connection Status
It specifies the connection status of the WAN port.
When “Connected. You can access the internet now." is shown
here, the router is connected to the internet successfully.
When other information is shown here, the router fails to
connect to the internet. Please take corresponding measures
according to the information shown here.
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Set up a static IP connection
When your ISP provides you with information including IP address, subnet mask, default gateway
and DNS server, you can choose this connection type to access the internet.
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Route Settings > Internet Settings.
Set Connection Type to Static IP Address.
Set the required parameters provided by your ISP.
Click Save at the bottom of the page.
Set up a static IP connection
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Wait a moment. When "Connected. You can access the internet." is shown on the page, you can
access the internet.
Connection status
If you still cannot access the internet, refer to 3.1 View internet connection status to find a
solution.
Static IP address parameter description
Parameter
Description
IP Address
When the static IP address is chosen as the connection type, enter
the fixed IP address information provided by your ISP.
If your ISP only provides one DNS server address, you can leave
the Alternate DNS blank.
Subnet Mask
Default Gateway
Preferred DNS
Alternate DNS
Connection Status
It specifies the connection status of the WAN port.
When “Connected. You can access the internet now." is shown
here, the router is connected to the internet successfully.
When other information is shown here, the router fails to
connect to the internet. Please take corresponding measures
according to the information shown here.
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Set up a dynamic IP connection
Generally, accessing the internet through a dynamic IP address is applicable in the following
situations:
- Your ISP does not provide PPPoE user name and password, or any information including IP
address, subnet mask, default gateway and DNS server.
- You have a router with internet access and want to add another router.
The application scenario is shown below.
Application scenario
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Route Settings > Internet Settings.
WAN
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Set Operating Mode to Router Mode.
Set Connection Type to Dynamic IP Address.
Click Save at the bottom of the page.
Set up a dynamic IP connection
Wait a moment. When “Connected. You can access the internet.” is shown on the page, you can
access the internet.
Connection status
If you still cannot access the internet, refer to 3.1 View internet connection status to find a
solution.
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If you have a router that is connected to the internet and wants to extend the WiFi coverage, you
can refer to this chapter.
Assume that the information about your existing WiFi network is as follows:
- WiFi name: My_home_WiFi
- WiFi password: Hikvision123456
Application scenario
Original router
New router
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Method 1: Set the router to WISP mode
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
If you use the router for the first time or have reset the router, proceed with the following steps. If
you have already configured the router, skip Step 2.
Set Connection Type to Dynamic IP Address, and click Save. You will be directed to the
Status page.
If you are using a wireless device for configuration and are not directed to the Status page
automatically, ensure that your wireless device is still connected to the WiFi network of the router.
Internet connection status
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Navigate to Route Settings > Internet Settings > Operating Mode.
Set Operating Mode to WISP.
Select the ISP hotspot, which is My_home_WiFi in this example.
Select the WiFi signal to be boosted
Enter the password of the WiFi network, which is Hikvision123456 in this example.
Click OK. The router will reboot to activate the settings.
Enter password
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Log in to the web UI of the router again, navigate to Status > Connection Status to ensure
that Connected. You can access the internet. is shown on this page.
Connection status
If the connection between WiFi and My Router failed, try the following solutions:
Ensure that you have entered the correct WiFi password of the WiFi, and mind case sensitivity.
Ensure that My Router is within the wireless coverage of the WiFi.
Relocate the new router by referring to the following suggestions and power it on again:
- Between the original router and the uncovered area, but within the coverage of the
original router.
- Away from the microwave oven, electromagnetic oven or refrigerator.
- Above the ground with few obstacles.
Do not connect any device to the WAN port of the new router after setting the router to WISP mode.
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To access the internet, connect your computer to a LAN port of the new router, or connect your
smartphone to the WiFi network of the new router.
Navigate to Route Settings > Wireless Settings > WiFi Name and Password to check the WiFi name
and password. If the network is not encrypted, you can also set a WiFi password on this page for
security.
WiFi name and password
If you cannot access the internet, try the following solutions:
Ensure that the existing router is connected to the internet successfully.
Ensure that your wireless devices are connected to the WiFi network of the new router.
If the computer connected to the router for repeating cannot access the internet, ensure that
the computer is configured to obtain an IP address and DNS sever automatically.
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Method 2: Set the router to universal relay mode
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
If you use the router for the first time or have reset the router, proceed with the following steps. If
you have already configured the router, skip Step 2.
Set Connection Type to Dynamic IP Address, and click Save. You will be directed to the
Status page.
If you are using a wireless device for configuration and are not directed to the Status page
automatically, ensure that your wireless device is still connected to the WiFi network of the router.
Internet connection status
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Navigate to Route Settings > Internet Settings > Operating Mode.
Set Operating Mode to Universal relay mode.
Select the ISP hotspot, which is My_home_WiFi in this example.
Select the ISP hotspot to be boosted
Enter the password of the selected WiFi network, which is Hikvision123456 in this example.
Click OK. The router will reboot to activate the settings.
Log in to the web UI of the router again, navigate to Status > Connection Status to ensure
that Bridged in Universal Repeater mode is shown on this page.
The LAN IP address of the router will change. Please log in to the web UI of the router by visiting
http://hikvisionwifi.local. If there is another network device with the same login domain name
(hikvisionwifi.local) as the router, log in to the upstream router and find the IP address obtained by
the new router in the client list. Then you can log in to the web UI of the router by visiting the IP
address.
Connection status
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If the connection between the Upstream Router and My Router failed, try the following solutions:
Ensure that you have entered the correct WiFi password of the WiFi, and mind case sensitivity.
Ensure that My Router is within the wireless coverage of the Upstream Router.
Relocate the new router by referring to the following suggestions and power it on again:
- Between the original router and the uncovered area, but within the coverage of the
original router.
- Away from the microwave oven, electromagnetic oven, refrigerator.
- Above the ground with few obstacles.
After the new router is set to universal relay mode, Do NOT connect any device to the WAN port of
the new router.
To access the internet, connect your computer to a LAN port of the new router, or connect your
smartphone to the WiFi network of the new router.
Navigate to Wireless Settings > WiFi Name and Password to check the WiFi name and password. If
the network is not encrypted, you can also set a WiFi password on this page for security.
WiFi name and password
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If you cannot access the internet, try the following solutions:
Ensure that the existing router is connected to the internet successfully.
Ensure that your wireless devices are connected to the WiFi network of the new router.
If the computer connected to the router for repeating cannot access the internet, ensure that
the computer is configured to obtain an IP address and DNS sever automatically.
When you have a smart home gateway that only provides wired internet access, you can set the
router to work in AP mode to provide wireless coverage.
When the router is set to AP mode:
Every physical port can be used as a LAN port.
The LAN IP address of the router will be changed. Please log in to the web UI of the router by
visiting http://hikvisionwifi.local.
Functions, such as bandwidth control and port mapping will be unavailable. Refer to the web
UI for available functions.
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Procedures:
Power on the router. Connect a computer to a LAN port of the router, or connect your
smartphone to the WiFi network of the router.
Application scenario
If you have finished the quick setup wizard before, launch a web browser and visit
http://hikvisionwifi.local and skip Step 2.
IPTV/3, 2, 1
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Log in to the web UI of the router.
1) Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router. A computer is used for
the illustration below.
2) Set Connection Type to Dynamic IP Address, and click Save. You will be directed to the
Status page.
If you are using a wireless device for configuration and are not directed to the Status page
automatically, ensure that your wireless device is still connected to the WiFi network of the router.
Connection status
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Set the router to AP mode.
1) Navigate to Route Settings > Internet Settings > Operating Mode.
2) Set Operating Mode to AP, and click Save at the bottom of the page.
Set the router to AP mode
3) Click OK in the popup window. The router will reboot to activate the settings.
Click OK
Connect the upstream device, such as a gateway, to any port of the router.
Application scenario
Log in to the web UI of the router again, and navigate to Status > Connection Status to check if the
AP mode is configured successfully as follows.
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Internet connection status
If there is another network device with the same login domain name (hikvisionwifi.local) as the
router, log in to the upstream router and find the IP address obtained by the new router in the
client list. Then you can log in to the web UI of the router by visiting the IP address.
To access the internet, connect your computer to a physical port, or connect your smartphone to
the WiFi network.
Navigate to Route Settings > Wireless Settings > WiFi Name and Password to check the WiFi name
and password. If the network is not encrypted, you can also set a WiFi password on this page for
security.
WiFi name and password
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If you cannot access the internet, try the following solutions:
Ensure that the existing router is connected to the internet successfully.
Ensure that your wireless devices are connected to the correct WiFi network of the new
router.
If the computer connected to the router cannot access the internet, ensure that the computer
is configured to obtain an IP address and DNS sever automatically.
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Wireless settings
Overview
On this page, you can configure basic WiFi parameters, such as the WiFi name and password.
To access the configuration page, log in to the web UI of the router, and navigate to Route
Settings > Wireless Settings > WiFi Name and Password.
WiFi name and password
WiFi name and password parameter description
Parameter
Description
Unify 2.4 GHz & 5
GHz
It is used to turn on or off the Preferred Band function.
When it is enabled, the WiFi names of 2.4 GHz and 5 GHz networks
are integrated, and only one WiFi signal is shown. Devices
connected to the WiFi network will use the network with better
connection quality automatically.
WiFi Network
It is used to enable or disable the WiFi networks of the router.
2.4 GHz Network
You can enable or disable the 2.4 GHz network and 5 GHz network
separately when the Unify 2.4 GHz & 5 GHz function is disabled.
If wireless devices such as mobile phones are far away from the
router or blocked from the router by a wall, it is recommended to
connect to the 2.4 GHz network.
If the wireless devices are close to the router, it is recommended
to connect to the 5 GHz network.
5 GHz Network
WiFi Name
It specifies the WiFi network name (SSID) of the WiFi network.
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Parameter
Description
Security Mode
It specifies the encryption modes supported by the router, including:
None: It indicates that a WiFi network is not encrypted and any
clients can access the network without a password. This option is
not recommended as it leads to low network security.
WPA-PSK: It indicates that WPA-PSK is adopted to authenticate
users.
WPA2-PSK: It indicates that WPA2-PSK is adopted to authenticate
users.
WPA/WPA2-PSK Mixed: It indicates that WPA-PSK and WPA2-
PSK are adopted to authenticate users.
WiFi Password
It specifies the password for connecting to the WiFi network. You are
strongly recommended to set a WiFi password for security.
It is recommended to use the combination of numbers, uppercase
letters, lowercase letters and special symbols in the password to
enhance the security of the WiFi network.
Hide WiFi
With this function enabled, wireless clients cannot find the SSID, and
you need to enter the SSID on the wireless clients to access the WiFi
network. By default, this function is disabled.
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Separate the 2.4 GHz WiFi name from 5 GHz Wi-Fi name
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Route Settings > Wireless Settings > WiFi Name and Password.
Set Unify 2.4 GHz & 5 GHz to Disable.
Customize the 2.4 GHz and 5 GHz WiFi name and WiFi password.
Click Save at the bottom of the page.
Customize the WiFi name and password
Click OK.
Click OK
When the configurations are completed, you can connect to the WiFi networks of the router to
access the internet.
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Change the WiFi name and WiFi password
The router supports both 2.4 GHz and 5 GHz WiFi networks.
Assume that you want to change the 2.4 GHz WiFi name and password to John_Doe_2.4GHz and
Hikvision+Wireless24, and the 5 GHz WiFi name and password to John_Doe_5GHz and Hikvision
+Wireless5. Both networks adopt WPA/WPA2-PSK Mixed as the encryption type.
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Route Settings > Wireless Settings > WiFi Name and Password.
Set Unify 2.4 GHz & 5 GHz to Disable.
Change the parameters of the 2.4 GHz network.
1) Change the WiFi Name of the 2.4 GHz network, which is John_Doe_2.4GHz in this
example.
2) Select an Encryption Mode, which is WPA/WPA2-PSK Mixed in this example.
3) Change the WiFi Password of the 2.4 GHz network, which is Hikvision+Wireless24 in this
example.
Change the parameters of the 5 GHz network.
1) Change the WiFi Name of the 5 GHz network, which is John_Doe_5GHz in this example.
2) Select an Encryption Mode, which is WPA/WPA2-PSK Mixed in this example.
3) Change the WiFi Password of the 5 GHz network, which is Hikvision+Wireless5 in this
example.
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Click Save at the bottom of the page.
Change WiFi name and password
When completing the configurations, you can connect your wireless devices to the WiFi networks
of the router to access the internet.
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Hide the WiFi network
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Route Settings > Wireless Settings > WiFi Name and Password.
Tick Hide WiFi of the target network.
Click Save at the bottom of the page.
Hide WiFi
When the configurations are completed, the corresponding WiFi network is invisible to wireless
devices.
Connect to a hidden WiFi network
When a WiFi network is hidden, you need to enter the WiFi name manually to connect to it.
Assume that the Unify 2.4 GHz & 5 GHz function is enabled and the WiFi parameters are:
- WiFi name: Jone_Doe
- Encryption type: WPA/WPA2-PSK Mixed
- WiFi password: Hikvision+Wireless245
If you do not remember the wireless parameters of the WiFi network, log in to the web UI of the
router and navigate to Route Settings > Wireless Settings > WiFi Name and Password to find
them.
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Procedures (Example: iPhone):
Tap Settings on your phone, and find WLAN.
Enable WLAN.
Scroll the WiFi list to the bottom, and tap Other….
Enter the WiFi name and password, which are John_Doe and Hikvision+Wireless245 in this
example.
Set security to WPA2/WPA3 (If WPA2/WPA3 is not available, choose WPA2).
Tap Join.
Connect to a hidden WiFi network
When the configurations are completed, you can connect to the hidden WiFi network to access the
internet.
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Overview
In this module, you can enable/disable the guest network function and change the WiFi name and
password of the guest network.
A guest network can be set up with a shared bandwidth limit for visitors to access the internet and
be isolated from the main network. It protects the security of the main network and ensures the
bandwidth of your main network.
To access the configuration page, log in to the web UI of the router and navigate to Route
Settings > Wireless Settings > Guest Network. This function is disabled by default.
Guest network
Guest network parameter description
Parameter
Description
Guest Network
It is used to enable the Guest Network function.
2.4 GHz WiFi Name
It specifies the WiFi name of the router's guest network. By
default, HIKVISION_Guest is for 2.4 GHz WiFi network and
HIKVISION_Guest _5G for 5 GHz WiFi network.
You can change the SSIDs (WiFi name) if required. To distinguish
the guest network from the main network, you are
recommended to set the different WiFi network names.
5 GHz WiFi Name
Guest Network
Password
It specifies the password for the router's two guest networks.
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Set up the guest network
Scenario: A group of friends is going to visit your home and stay for about 8 hours.
Goal: Prevent the use of WiFi networks by guests from affecting the network speed of your
computer for work purposes.
Solution: You can configure the guest network function and let your guests use the guest
networks.
Assume that the parameters you are going to set for the guest WiFi network:
- WiFi names for 2.4 GHz and 5 GHz networks: John_Doe and John_Doe_5G.
- WiFi password for 2.4 GHz and 5 GHz networks: Hikvision+245.
- The shared bandwidth for guests: 2 Mbps.
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Route Settings > Wireless Settings > Guest Network.
Parameter
Description
Validity
It specifies the validity of the guest networks.
The Guest Network function will be disabled automatically out
of the specified time.
Shared Download
Bandwidth for Guests
It allows you to specify the maximum download speed for all
devices connected to the guest networks. By default, the
bandwidth is not limited.
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Set Guest Network to Enable.
Change 2.4 GHz WiFi Name, which is John_Doe in this example.
Change 5 GHz WiFi Name, which is John_Doe_5G in this example.
Set Guest Network Password, which is Hikvision+245 in this example.
Select a validity time from the Validity drop-down box, which is 4 hours in this example.
Set the bandwidth in the Shared Download Bandwidth for Guests drop-down box, which is
2 in this example.
Click Save at the bottom of the page.
Set up the guest network
During the 4 hours after the configuration, guests can connect their wireless devices, such as
smartphones, to John_Doe or John_Doe_5G to access the internet and enjoy the shared
bandwidth of 2 Mbps.
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In this module, you can adjust the wall-penetration capability and wireless coverage of the router.
To access the configuration page, log in to the web UI of the router and navigate to Route
Settings > Wireless Settings > Signal Strength Adjustment.
Signal strength adjustment
Signal strength adjustment parameter description
Parameter
Description
Signal Strength
Adjustment
The mode of signal strength. The default mode is High.
High: It is typically used to meet wireless coverage requirements in
large or multi-barrier environments.
Medium: It is typically used to meet wireless coverage requirements
in medium-area or less-obstacle environments.
Low: It is typically used to meet wireless coverage requirements in
small areas or barrier-free environments.
If the WiFi function works properly in low mode, you are
recommended to select the low mode.
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In this section, you can change network mode, wireless channel, and wireless bandwidth of 2.4
GHz and 5 GHz WiFi networks.
To access the configuration page, log in to the web UI of the router, and navigate to Route
Settings > Wireless Settings > WiFi Parameters.
In order not to influence the wireless performance, it is recommended to maintain the default
settings on this page without professional instructions.
WiFi parameters
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WiFi parameter description
Parameter
Description
Network Mode
It specifies various protocols adopted for wireless transmission.
2.4 GHz WiFi network supports 11b, 11g, 11b/g mixed and 11b/g/n
mixed modes.
11b/g/n: It indicates that all devices compliant with IEEE 802.11b or
IEEE 802.11g protocol, or work at 2.4 GHz with IEEE 802.11n protocol
can connect to the 5 GHz WiFi network of the router, therefore
enjoying a maximum transmission rate of 300 Mbps.
11b/g: It indicates that devices compliant with IEEE 802.11b or IEEE
802.11g protocol can connect to the 2.4 GHz WiFi network of the
router, enjoying a maximum transmission rate of 54 Mbps.
11b: It indicates that devices compliant with IEEE 802.11b protocol
can connect to the 2.4 GHz WiFi network of the router, enjoying a
maximum transmission rate of 11 Mbps.
11g: It indicates that devices compliant with IEEE 802.11g protocol
can connect to the 2.4 GHz WiFi network of the router, enjoying a
maximum transmission rate of 54 Mbps.
5 GHz WiFi network supports 11ac, 11a/n/ac mixed modes.
11a/n/ac: It indicates that all devices compliant with IEEE 802.11a or
IEEE 802.11ac protocol, or work at 5 GHz with IEEE 802.11n protocol
can connect to the 5 GHz WiFi network of the router, enjoying a
maximum transmission rate of 867 Mbps.
11ac: It indicates that devices complaint with IEEE 802.11ac protocol
can connect to the 5 GHz WiFi network of the router, enjoying a
maximum transmission rate of 867 Mbps.
WiFi Channel
It specifies the operating channel of a WiFi network.
By default, the wireless channel is Auto, which indicates that the
router selects a channel for the WiFi network automatically. You are
recommended to choose a channel with less interference for better
wireless transmission efficiency. You can use a third-party tool to scan
the WiFi signals nearby to understand the channel usage situations.
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Beamforming is a radio wave technology written into the IEEE 802.11ac standard. With
beamforming, the router transmits radio signals in the direction of the client, thus creating
stronger, faster, and more reliable wireless communication.
To access the page, log in to the web UI of the router and navigate to Route Settings > Wireless
Settings > Beamforming.
The following figure shows the wireless transmission when Beamforming is disabled.
Application scenario
Parameter
Description
Wireless
Bandwidth
It specifies the bandwidth of the wireless channel of a WiFi network.
Change the default settings only when necessary.
20: It indicates that the channel bandwidth of a router is to 20 MHz.
40: It indicates that the channel bandwidth of a router is 40 MHz.
80: It indicates that the channel bandwidth of a router is 80 MHz.
This option is available only at 5 GHz.
20/40/80: It specifies that a router can switch its channel bandwidth
between 20 MHz, 40 MHz, and 80 MHz based on the ambient
environment. This option is available only at 5 GHz.
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The following figure shows the wireless transmission when Beamforming is enabled.
Application scenario
The WPS function enables wireless devices such as smartphones to connect to WiFi networks of
the router quickly and easily.
To access the page, log in to the web UI of the router and navigate to Route Settings > Wireless
Settings > WPS.
This function is only applicable to WPS-enabled wireless devices.
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Connect to the WiFi network using the WPS button
Press the WPS button on the router.
Press the WPS button
WPS/RST
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Configure the WPS function on your wireless devices within 2 minutes. Configurations on
various devices may differ (Example: HUAWEI P10).
1) Find Settings on the phone.
2) Select WLAN.
3) Tap , and select WLAN settings.
Configure the WPS function
4) Select WPS connection.
Select WPS connection
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Wait a moment until the WPS negotiation is completed, and the phone is connected to the WiFi
network.
WPS negotiation completed
Connect to the WiFi network using the PBC button
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Route Settings > Wireless Settings > WPS.
Click PBC.
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Configure the WPS function on your wireless devices within 2 minutes. Configurations on
various devices may differ (Example: HUAWEI P10).
1) Find WLAN settings on the phone.
2) Tap , and choose WLAN settings.
Configure the WPS function
3) Select WPS connection.
Select WPS connection
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Wait a moment until the WPS negotiation is completed, and the phone is connected to the WiFi
network.
WPS negotiation completed
Wait until the smartphone or computer is connected to the WiFi network of the router
successfully.
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Connect to the WiFi network using the PIN code
WPS connection using pin code is generally applied on a computer with a wireless adapter. Please
refer to the relevant adapter's user guide for detailed instructions.
Find the PIN code.
Launch a web browser on the device connected to the router, and visit
http://hikvisionwifi.local. Navigate to Route Settings > Wireless Settings > WPS to check
the PIN code.
Check PIN code
Enter the PIN-code on the wireless device for connection.
Wait until the smartphone or computer is connected to the WiFi network of the router
successfully.
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IPv6 configuration
This router supports IPv4 and IPv6 dual-stack protocols. In the IPv6 part, you can:
- Connect to the IPv6 network of ISPs
- Change IPv6 LAN settings
- View IPv6 connection status
The router can access the IPv6 network of ISPs through three connection types. Choose the
connection type by referring to the following chart.
IPv6 connection type
IPv6 service is included in the PPPoE user name and password.
PPPoEv6
The ISP does not provide any PPPoEv6 user name and password.
The ISP does not provide information about the IPv6 address.
You have a router that can access the IPv6 network.
DHCPv6
The ISP provides you with such information as IPv6 address, subnet
mask, default gateway and DNS server.
Static IPv6
Before configuring the IPv6 function, please ensure that you are within the coverage of the IPv6
network and already subscribe to the IPv6 internet service. Contact your ISP for any doubt about it.
Scenario
Connection Type
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PPPoEv6
Overview
If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose
PPPoEv6 to access the internet.
Log in to the web UI of the router, and navigate to Route Settings > IPv6 Configuration > IPv6 WAN
Settings. When the connection type is set to PPPoEv6, the page is shown as below.
IPv6 WAN settings
IPv6 WAN settings parameter description
User Name
It specifies the PPPoE user name and password provided by your ISP.
IPv4 and IPv6 services share the same PPPoE account.
Password
IPv6 Address
Obtaining Method
When the option is selected, the LAN port of the router obtains the
IPv6 prefix from its upstream device.
It is recommended to keep the default setting (Selected). If the LAN
port cannot obtain the PD prefix, it is because the upstream device
does not support PD prefix delivery. Contact your ISP to solve this
problem.
Parameter
Description
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Access the internet through PPPoEv6
The application scenario is shown as below.
Application scenario
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Route Settings > IPv6 Configuration.
Set Internet Connection Mode to .
Set Internet Connection Mode to PPPoEv6.
Enter the User Name and Password.
Tick Obtain IPv6 Prefix Delegation.
Set connection mode to PPPoEv6
Click Save at the bottom of the page.
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IPv6 network test:
Launch a web browser on a phone or a computer that is connected to the router, and visit test-
ipv6.com. The website will test your IPv6 connection status.
When "You have IPv6" is shown on the page, it indicates that the configurations succeed and you
can access IPv6 services.
Test your IPv6 connectivity
If the IPv6 network test fails, try the following solutions:
- Navigate to the Route Settings > IPv6 Configuration > IPv6 Status, ensure that the IPv6 WAN
address is a global unicast address.
- Ensure that devices connected to the router obtain their IPv6 address through DHCPv6.
- Consult your ISP.
DHCPv6
DHCPv6 enables the router to obtain IPv6 address from the DHCPv6 server to access the internet,
which is applicable in the following scenarios:
- The ISP does not provide any PPPoEv6 user name and password.
- The ISP does not provide information about the IPv6 address.
- You have a router that can access the IPv6 network.
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The application scenario is shown as below.
Application scenario
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Route Settings > IPv6 Configuration.
Set Internet Connection Mode to .
Set Internet Connection Mode to DHCPv6.
Set connection mode to DHCPv6
Click Save at the bottom of the page.
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DHCPv6 parameter description
IPv6 Address
Obtaining Method
When the option is selected, the LAN port of the router obtains the
IPv6 prefix from its upstream device.
It is recommended to keep the default setting (Selected). If the LAN
port cannot obtain the PD prefix, it is because the upstream device
does not support PD prefix delivery. Contact your ISP to solve this
problem.
IPv6 network test:
Launch a web browser on a phone or a computer that is connected to the router, and visit test-
ipv6.com. The website will test your IPv6 connection status.
When "You have IPv6" is shown on the page, it indicates that the configuration succeeds and you
can access IPv6 services.
Test your IPv6 connectivity
If the IPv6 network test fails, try the following solutions:
- Navigate to Route Settings > IPv6 Configuration > IPv6 Status, ensure that the IPv6 WAN
address is a global unicast address.
- Ensure that devices connected to the router obtain their IPv6 address through DHCPv6.
- Consult your ISP.
Parameter
Description
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Static IPv6
Overview
When your ISP provides you with information including IPv6 address, subnet mask, default
gateway and DNS server, you can choose this connection type to access the internet with IPv6.
Log in to the web UI of the router, and navigate to Route Settings > IPv6 Configuration > IPv6 WAN
Settings. When the connection type is set to Static IPv6 Address, the page is shown as below.
Static IPv6 address
Static IPv6 parameter description
IPv6 Address
It specifies the fixed IP address information provided by your ISP.
If your ISP only provides one DNS server address, you can leave the
Secondary IPv6 DNS blank.
Default IPv6 Gateway
Primary IPv6 DNS
Secondary IPv6 DNS
Parameter
Description
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Access the internet through static IPv6
The application scenario is shown as below.
Application scenario
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Route Settings > IPv6 Configuration.
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Set Internet Connection Mode to .
Set Internet Connection Mode to Static IPv6.
Enter the required parameters under IPv6 WAN settings.
Enter the IPv6 LAN Address and IPv6 LAN Prefix Length.
Click Save at the bottom of the page.
Set connection mode to static IPv6
IPv6 network test:
Launch a web browser on a phone or a computer that is connected to the router, and visit test-
ipv6.com. The website will test your IPv6 connection status.
When "You have IPv6" is shown on the page, it indicates that the configurations succeed and you
can access IPv6 services.
Test your IPv6 connectivity
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If the IPv6 network test fails, try the following solutions:
- Ensure that you have entered the correct WAN IPv6 address.
- Ensure that devices connected to the router obtain their IPv6 address through DHCPv6.
- Consult your ISP.
To access the page, log in to the web UI of the router and navigate to Route Settings > IPv6
Configuration > IPv6 LAN Settings.
You can change the IPv6 LAN settings here.
IPv6 LAN Settings
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IPv6 LAN parameter description
IPv6 LAN Address
It specifies the type of IPv6 LAN address assignment. By default, it
is Auto.
The router generates the IPv6 address according to its LAN IPv6
address. By default, the prefix has 64 digits.
IPv6 LAN Prefix Length
It specifies the type of IPv6 LAN prefix address assignment. By
default, it is Auto.
The router obtains a LAN prefix from the upstream device.
DHCPv6
DHCPv6 (Dynamic Host Configuration Protocol for IPv6) is used to
assign IP addresses and prefixes to IPv6 hosts on a network. It is
the IPv6 equivalent of the DHCP for IPv4. This is also known as a
stateful autoconfiguration.
DHCPv6 Address
Assignment Method
It specifies the assignment type of DHCPv6 address for the clients
connected to the router.
Auto: DHCPv6 stateless configuration. Clients obtain their IPv6
address through Router Advertisement (Stateless Auto Address
Configuration) and other parameters are allocated by the
DHCPv6 server.
Manual: DHCPv6 stateful configuration. The DHCPv6 server
automatically assigns IPv6 addresses/prefixes and other
network configuration parameters (such as DNS server
addresses) to clients. The user needs to manually configure the
start ID and the end ID.
Start ID
The configuration is required when the IPv6 DHCP type is set to
Manual.
It specifies the range of the last segment of the IPv6 address that
the DHCPv6 server assigns to the devices. Range: 1 to ffff.
End ID
IPv6 DNS
It specifies the LAN IPv6 DNS configuration method.
Auto: Obtain the IPv6 DNS address from the upstream device.
Manual: Configure the IPv6 DNS address manually.
Primary IPv6 DNS
It specifies the fixed IPv6 DNS address provided by your ISP here.
If your ISP only provides one DNS server address, you can leave the
Secondary IPv6 DNS blank.
Secondary IPv6 DNS
Parameter
Description
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To access the page, log in to the web UI of the router and navigate to Route Settings > IPv6
Configuration > IPv6 Status.
You can change the IPv6 information of the router.
IPv6 Status
IPv6 status parameter description
Connection Type
It specifies the IPv6 connection type of the router.
IPv6 WAN Address
It specifies the WAN IPv6 address of the router.
After the IPv6 function is configured, the WAN port of the router
obtains a global unicast IPv6 address or a tunnel address, and a
link-local address.
Default IPv6 Gateway
It specifies the default IPv6 gateway address of the IPv6 network.
IPv6 LAN Address
It specifies the LAN IPv6 address of the router.
After the IPv6 function is configured, the LAN port of the router
obtains a global unicast IPv6 address or a tunnel address, and a
link-local address.
Primary IPv6 DNS
It specifies the primary and secondary DNS server addresses of the
IPv6 network.
Secondary IPv6 DNS
Parameter
Description
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Sleeping mode
This page allows you to turn on and turn off the LED indicator of the router as required.
To access the configuration page, log in to the web UI of the router and navigate to Route
Settings > Sleeping Mode > LED Control.
LED control
To make the LED control function work properly, please ensure the system time is synchronized with
the internet time.
LED control parameter description
Always On
It indicates that the LED indicator works in ordinary states.
Always Off
It indicates that the LED indicator is off even when the router is
working.
Scheduled
It specifies that the LED indicator is turned off as scheduled.
Parameter
Description
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When the WiFi schedule function is enabled, the router disables the WiFi network during the
specified period to reduce power consumption.
To access the configuration page, log in to the web UI of the router, and navigate to Route
Settings > Sleeping Mode > WiFi Schedule.
This function is disabled by default. When it is enabled, the page is shown as below.
WiFi schedule
To make the WiFi schedule function work properly, please ensure the system time is synchronized
with the internet time.
WiFi schedule parameter description
WiFi Schedule
It is used to enable/disable the WiFi Schedule function.
Turn WiFi Off At
It specifies the period when the WiFi network is disabled. During
that period, wireless devices cannot find the router’s WiFi
networks.
Turn WiFi Off On
It specifies the day(s) when the WiFi network is disabled.
Parameter
Description
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Chapter 5 Client management
Access control
By configuring this function, you can limit the upload and download speed of devices connected to
the router and allocate the bandwidth reasonably. On this page you can:
- Set the upload and download speed limit
- Add devices to the blacklist
- Remove devices from the blacklist
To access the configuration page, log in to the web UI of the router and navigate to Client
Management > Access Control.
Access control
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Access control parameter description
Online
Devices
Device Name
It shows the information of the online device, including the
device name and IP address.
You can click to customize the device name for easier
management.
Download Speed
It specifies the current upload and download speeds of the
device.
Upload Speed
Download Limit
It allows you to specify the maximum upload and
download speeds for the device.
Upload Limit
Internet Access
It specifies whether the device can access the internet.
: It indicates that the device can access the
internet.
: It indicates that the device is unable to access
the internet.
Local: It indicates that the device is managing the web
UI of the router.
Blacklisted
Devices
Device Name
It specifies the device name of a blocked device.
MAC Address
It specifies the MAC address of a blocked device.
Unlimit
It is used to remove a blocked device from the blacklist.
After being removed from the blacklist, the device can
reconnect to the router for internet access.
Parameter
Description
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Scenario: You want to allocate bandwidth equally and enable all connected devices to enjoy
smooth 720p videos.
Solution: Configure the bandwidth control function to meet the requirement.
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Client Management > Access Control.
Target the devices to be controlled, set the Download Limit to 512 KB/s (HD Videos), and
set the Upload Limit to 32KB/s.
Click Save at the bottom of the page.
Set the upload and download speed limit
After the configuration, the highest speed for the device is 4 Mbps (or 512 KB/s) and satisfies the
requirement of 720p videos.
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Add devices to the blacklist to block internet access:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Client Management > Access Control.
Click corresponded to the device to be blocked to change the status to .
Add device to the blacklist
Click Save at the bottom of the page.
The blocked device is shown on the blacklist.
Blocked device
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Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Client Management > Access Control > Blocked Device (Blacklist).
Target the device and click to .
Click Save at the bottom of the page.
Blocked device
After the device is removed from the blacklist, it can access the internet through the router again.
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Parental control
On the parental control page, you can view the information of online devices and configure their
internet access options.
To access the configuration page, log in to the web UI of the router, and navigate to Client
Management > Parental Control page.
Parental control
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Parental control parameter description
Online
Devices
Device Name
It specifies the name of the online device.
You can click to customize the device name for
easier management.
IP Address
It specifies the IP address of the online device.
Online Duration
It specifies the time that has elapsed since the device
connects to the router successfully.
Manage
It specifies the status of a rule. You can enable/disable the
rule by switching the button.
Access
Restrictions
Allow access
during
It specifies the period when the internet connection is
allowed.
Repeat
It specifies the dates when the internet connection is
allowed.
Website
Restrictions
It specifies the modes of website restrictions.
Disable: It specifies that all websites are accessible.
Only Permit: It specifies that only the websites listed in
Unblocked Websites are accessible.
Only Forbid: It specifies that only the websites listed in
Blocked Websites are inaccessible.
Unblocked
Websites
It specifies the websites that devices can or cannot access
during the "Allow access during" period.
Key words are supported for access restriction. Full
website addresses are recommended for precise limits.
Blocked
Websites
Parameter
Description
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Scenario: The final exam for your daughter is approaching and you want to configure her internet
access through the router.
Goal: Your daughter cannot access websites, such as Facebook, Twitter, Youtube, and Instagram,
from 8:00 to 22:00 on weekends using the computer in her room, and cannot access the internet
from 22:00 to 8:00.
Solution: You can configure the parental controls function to reach the goal.
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Client Management > Parental Control.
Set the button from to .
Configure parental control
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Specify the period when the target websites cannot be accessed, which is 8:00 ~ 22:00 in
this example.
Tick the days when the rule is applied, which are Saturday and Sunday in this example.
Set Website Restrictions to Only Forbid.
Set Blocked Websites, which are facebook.com, twitter.com, youtube.com and
instagram.com.
Click Save at the bottom of the page.
Set parental control rules
After the configuration is completed, your daughter can access any websites except for Facebook,
Twitter, Youtube, and Instagram from 8:00 to 22:00 on weekends, and she cannot access the
internet at all between 22:00 to 8:00.
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Chapter 6 Advanced
MAC address filter
This function enables you to add devices to the whitelist or blacklist to enable or disable specified
users to access the internet through the router.
To access the configuration page, log in to the web UI of the router, and navigate to Advanced >
MAC Address Filter.
MAC address filter
MAC address filter parameter description
Filter Mode
It specifies the MAC address filter mode.
Blacklist: Wireless devices listed are unable to connect to
the WiFi network of the router, and wired devices listed
are unable to access the internet.
Whitelist: Only wireless devices listed can connect to the
WiFi network of the router, and wired devices listed can
access the internet.
Blacklisted MAC Address
It specifies the MAC address of the device to which a rule
applies.
Whitelisted MAC Address
Remark (Optional)
It specifies the description of a rule.
Operation
: Click it to add a device to the blacklist/whitelist.
: Click it to delete a device from the blacklist/whitelist.
Whitelist all online devices
It is only available when you set the whitelist for the first time.
By clicking it, you can add all currently connected devices to
the whitelist.
Parameter
Description
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Scenario: The WiFi network in your home is misused by unknown users sometimes.
Goal: Only allow certain devices of family members to access the internet.
Solution: You can configure the MAC address filter function to reach the goal.
Assume the MAC address and connection status of your domestic devices are as follows.
MAC address connection status
Your own phone
6C:4B:90:41:E2:AD
Connected
Wife's phone
94:C6:91:29:C2:12
Disconnected
Daughter's phone
98:9C:57:19:D0:1B
Disconnected
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Advanced > MAC Address Filter.
Set the Filter Mode to Whitelist.
Enter the Whitelisted MAC Address of the device, which is 94:C6:91:29:C2:12 in this
example.
(Optional) Enter the remark for the device, which is Wife’s phone in this example.
Click .
Add white MAC address
Device
MAC address
Status
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Repeat Step 4 to Step 6 to add the Daughter's phone (98:9C:57:19:D0:1B) to the whitelist.
Click Save at the bottom of the page.
Whitelisted MAC address
When the configuration is completed, only the three devices added can access the internet
through the router.
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IPTV
If the IPTV service is included in the broadband service you purchased, you can enable the IPTV
function to enjoy both internet access and IPTV programs through the router at the same time.
To access the configuration page, log in to the web UI of the router, and navigate to Advanced >
IPTV.
This function is disabled by default. When it is enabled, the page is shown as below.
IPTV
IPTV parameter description
IPTV
It is used to enable or disable the IPTV function of the router.
When this function is enabled, the port IPTV/3 can be used only as an IPTV
port to be connected to an IPTV set-top box.
VLAN
It specifies the VLAN ID of your IPTV service.
If you do not have any information about VLAN provided by your ISP,
please keep Default.
If you are using the IPTV service in Shanghai, choose Shanghai VLAN and
choose the proper VLAN ID.
If you have a VLAN ID from your ISP, please choose Manual VLAN and
enter the VLAN value.
Parameter
Description
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Scenario: The IPTV service is included in your broadband service. You have obtained the IPTV
account and password from your ISP, but no VLAN information.
Goal: Be able to watch IPTV programs through the router.
Solution: You can configure the IPTV function to reach the goal.
Application scenario
Procedures:
Set your router.
1) Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
2) Navigate to Advanced > IPTV.
3) Set IPTV to Enable.
4) Click Save at the bottom of the page.
Enable the IPTV
IPTV/3
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5) Click OK.
Click OK
Set the set-top-box.
Dial-up on set-top-box with the account and password provided by ISP.
After the configuration is completed, you can watch IPTV programs on the TV.
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IP-MAC binding
Through the IP-MAC binding function, specified clients can always obtain the same IP address
when connecting to the router, ensuring that the router's "Port Mapping", "DDNS", "DMZ host"
and other functions can function normally. This function takes effect only when the DHCP server
function of the router is enabled.
To access the configuration page, log in to the web UI of the router, and navigate to Advanced > IP-
MAC Binding.
IP-MAC binding
IP-MAC binding parameter description
IP Address
It specifies the IP address to be reserved for the client with the specified
MAC address. It should belong to the DHCP address pool.
MAC Address
It specifies the MAC address of the client that needs a fixed IP address.
Operation
: It is used to add an IP-MAC binding rule.
: It is used to delete an IP-MAC binding rule.
Scenario: You have set up an FTP server within your LAN.
Goal: Assign a fixed IP address to the host of the FTP server and prevent the failure of access to the
FTP server owing to the change of IP address.
Solution: You can configure the IP-MAC binding function to reach the goal.
Assume that the information of the FTP server includes:
- The fixed IP address for the server: 192.168.0.136
- MAC address of the FTP server host: 00 00 00 00 00 01
Parameter
Description
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Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Advanced > IP-MAC Binding.
Enter an IP address included in the DHCP address pool, which is 192.168.0.136 in this
example.
Enter the MAC address of the client which needs a fixed IP address, which is
00:00:00:00:00:01 in this example.
Click .
Click Save at the bottom of the page.
IP-MAC binding
When the configuration is completed, the page is shown as below and the FTP server host always
gets the same IP address when connecting to the router, which is 192.168.0.136 in this example.
IP-MAC binding
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Port mapping
By default, internet users cannot actively access the LAN of the router.
The port mapping function opens a port of the router, and binds the LAN server to the port using
the server’s IP address and intranet service port. All-access requests to the WAN port of the router
will be directed to the server. Therefore, the server within the LAN can be accessed by internet
users and the LAN can be free from attacks from the internet.
For example, the port mapping function enables internet users to access web servers or FTP
servers within the LAN.
To access the configuration page, log in to the web UI of the router, and navigate to Advanced >
Port Mapping.
Port mapping
Port mapping parameter description
Internal IP
Address
It specifies the IP address of a server that resides on the LAN.
Internal Port
It specifies the service port number of the internal server.
You can either choose a port from the drop-down list or specify a port
manually.
External Port
It specifies the service port number for internet users to access a
specified service.
When the internal port is selected or specified, the external port will be
occupied automatically. You can also change it as required.
Protocol
It specifies the protocol that specified service uses.
Both indicate that both TCP and UDP are used. If you are uncertain about
it, Both are recommended.
Operation
: It is used to add a port mapping rule.
: It is used to delete a port mapping rule.
Parameter
Description
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Scenario: You have set up an FTP server within your LAN.
Goal: Open the FTP server to internet users and enable family members who are not at home to
access the resources of the FTP server from the internet.
Solution: You can configure the port mapping function to reach the goal.
Assume that the information of the FTP server includes:
- IP address: 192.168.0.125
- MAC address: 00 00 00 00 00 01
- Service port: 21
- The WAN IP address of the router: X.X.X.X.
Please ensure that the router obtains an IP address from the public network. This function
may not work on a host with an IP address of a private network or an intranet IP address
assigned by ISPs that start with 100. Common IPv4 addresses are classified into class A, class B
and class C. Private IP addresses of class A range from 10.0.0.0 to 10.255.255.255; Private IP
addresses of class B range from 172.16.0.0 to 172.31.255.255; Private IP addresses of class C
range from 192.168.0.0 to 192.168.255.255.
ISPs may block unreported web services to be accessed with the default port number 80.
Therefore, when the default LAN port number is 80, please change it to an uncommon port
number (1024 to 65535) manually, such as 9999.
The LAN port number and the WAN port number can be different.
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Application scenario
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Add a port mapping.
1) Navigate to Advanced > Port Mapping.
2) Enter the Internal IP Address, which is 192.168.0.125 in this example.
3) Select an Internal Port in the drop-down box, which is 21 in this example.
4) Select a protocol, which is Both in this example.
5) Click .
6) Click Save at the bottom of the page.
Add a port mapping
FTP server
IP 192.168.0.125
MAC 00:00:00:00:00:01
Port number 21
Smart phone
WAN IP：X.X.X.X
Access using an
IP address
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The port mapping rule is added when the page is shown as below.
Port mapping rule is added
Assign a fixed IP address to the host where the server locates.
1) Navigate to Advanced > IP-MAC Binding.
2) Specifies an IP Address for the host of the server, which is 192.168.0.125 in this
example.
3) Enter the MAC Address of the host of the server, which is 00:00:00:00:00:01 in this
example.
4) Click .
5) Click Save at the bottom of the page.
IP-MAC binding
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When completing the configurations, users from the internet can access the FTP server by visiting
“Intranet service application layer protocol name://WAN IP address of the router”. If the external
port number is not the same as the default intranet service port number, the visiting address
should be: “Intranet service application layer protocol name://WAN IP address of the
router:external port number”.
In this example, the address is "ftp://X.X.X.X". You can find the WAN IP address of the router in
View system information.
Enter the ftp://X.X.X.X
Enter the user name and password to access the resources on the FTP server.
Enter the user name and password
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If you want to access the server within a LAN using a domain name, refer to the solution DDNS +
Port mapping.
After the configurations, if internet users still cannot access the FTP server, try the following
methods:
Ensure that the internal port number configured in the port mapping function is the same as
the service port number set on the server.
Close the firewall, antivirus software and security guards on the host of the FTP server and try
again.
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DDNS
DDNS normally interworks with port mapping, DMZ host and remote management, so that the
internet users can be free from the influence of dynamic WAN IP addresses and access the internal
server or the router’s web UI with a fixed domain name.
To access the configuration page, log in to the web UI of the router, and navigate to Advanced >
DDNS.
This function is disabled by default. When it is enabled, the page is shown as below.
DDNS
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DDNS parameter description
DDNS
It specifies whether to enable the DDNS function.
Service Provider
It specifies a DDNS service provider, including oray.com, 88ip.cn and
dyn.com.
DDNS User Name
It specifies the user name and password registered on a DDNS
service provider's website for logging in to the DDNS service.
DDNS Password
DDNS Host Name
It specifies the domain name you applied on the website of your
service provider.
It is only required when dyn.com is chosen as the service provider.
Connection Status
It specifies the current connection status of the DDNS service.
Scenario: You have set up an FTP server within your LAN.
Goal: Open the FTP server to internet users and enable family members who are not at home to
access the resources of the FTP server from the internet with a domain name.
Solution: You can configure the DDNS and port mapping functions to reach the goal.
Assume that the information of the FTP server includes:
- IP address: 192.168.0.125
- MAC address of the host: 00:00:00:00:00:01
- Service port: 21
The information of the registered DDNS service:
- Service provider: oray.com
- User name: JohnDoe
- Password: JohnDoe123456
- Domain name: XXXX.zicp.vip
Parameter
Description
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Please ensure that the router obtains an IP address from the public network. This function may not
work on a host with an IP address of a private network or an intranet IP address assigned by ISPs
that start with 100. Common IPv4 addresses are classified into class A, class B and class C. Private
IP addresses of class A range from 10.0.0.0 to 10.255.255.255; Private IP addresses of class B range
from 172.16.0.0-172.31.255.255; Private IP addresses of class C range from 192.168.0.0-
192.168.255.255.
Application scenario
Smart phone
FTP server
IP: 192.168.0.125
MAC: 00:00:00:00:00:01
Port number: 21
Access using a
domain name
The information of the registered DDNS
service:
− Service provider: oray.com
− User name: JohnDoe
− Password: JohnDoe123456
− Domain name: XXXX.zicp.vip
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Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Configure the DDNS function.
1) Navigate to Advanced > DDNS.
2) Set DDNS to Enable.
3) Select a service provider, which is oray.com in this example.
4) Enter the user name and password, which are JohnDoe and JohnDoe123456 in this
example.
5) Click Save at the bottom of the page.
Configure DDNS
Wait a moment, when the Connection Status turns Connected, the configurations succeed.
Configure the port mapping function (refer to Port mapping).
When completing the configurations, users from the internet can access the FTP server by visiting
“Intranet service application layer protocol name://the domain name”. If the external port number
is not the same as the default intranet service port number, the visiting address should be:
“Intranet service application layer protocol name://the domain name:external port number”.
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In this example, the address is ftp://XXXX.zicp.vip.
Enter the ftp://XXXX.zip.vip
Enter the user name and password to access the resources on the FTP server.
Enter the user name and password
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After the configurations, if internet users still cannot access the FTP server, try the following
methods:
Ensure that the LAN port number configured in the port mapping function is the same as the
service port number set on the server.
Close the firewall, antivirus software and security guards on the host of the FTP server and try
again.
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DMZ host
A DMZ host on a LAN is free from restrictions when communicating with the internet. It is useful
for getting a better and smoother experience in video conferences and online games. You can also
set the host of a server within the LAN as a DMZ host when in need of accessing the server from
the internet.
A DMZ host is not protected by the firewall of the router. A hacker may leverage the DMZ host
to attack your LAN. Therefore, enable the DMZ function only when necessary.
Hackers may leverage the DMZ host to attack the local network. Do not use the DMZ host
function randomly.
Security software, antivirus software, and the built-in OS firewall of the computer may cause
DMZ function failures. Disable them when using the DMZ function. If the DMZ function is not
required, you are recommended to disable it and enable your firewall, security, and antivirus
software.
To access the configuration page, log in to the web UI of the router, and navigate to Advanced >
DMZ Host.
This function is disabled by default. When it is enabled, the page is shown as below.
DMZ host
DMZ parameter description
DMZ Host
It is used to enable or disable the DMZ function.
Host IP Address
It specifies the IP address to be set as the DMZ host.
Parameter
Description
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Scenario: You have set up an FTP server within your LAN.
Goal: Open the FTP server to internet users and enable family members who are not at home to
access the resources of the FTP server from the internet.
Solution: You can configure the DMZ host function to reach the goal.
Assume that the information of the FTP server includes:
- IP address: 192.168.0.125
- MAC address: 00:00:00:00:00:01
- Service port: 21
- The WAN IP address of the router: X.X.X.X.
Please ensure that the router obtains an IP address from the public network. This function may not
work on a host with an IP address of a private network or an intranet IP address assigned by ISPs
that start with 100. Common IPv4 addresses are classified into class A, class B and class C. Private
IP addresses of class A range from 10.0.0.0 to 10.255.255.255; Private IP addresses of class B range
from 172.16.0.0-172.31.255.255; Private IP addresses of class C range from 192.168.0.0-
192.168.255.255.
Application description
FTP server
IP: 192.168.0.125
MAC: 00:00:00:00:00:01
Port number: 21
Smart phone
Computer
WAN IP: X.X.X.X
Access using an
IP address
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Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Set the server host as the DMZ host.
1) Navigate to Advanced > DMZ Host.
2) Set DMZ Host to Enable.
3) Enter the IP address of the host, which is 192.168.0.125 in this example.
4) Click Save at the bottom of the page.
Enter the IP address of the host
Assign a fixed IP address to the host where the server locates.
1) Navigate to Advanced > IP-MAC Binding.
2) Enter the IP Address for the FTP server host, which is 192.168.0.125 in this example.
3) Enter the MAC Address of the host of the FTP server, which is 00:00:00:00:00:01 in this
example.
4) Click .
IP-MAC binding
5) Click Save at the bottom of the page.
When the configurations are completed, users from the internet can access the DMZ host by
visiting “Intranet service application layer protocol name://WAN IP address of the router”. If the
intranet service port number is not the default number, the visiting address should be: “Intranet
service application layer protocol name://WAN IP address of the router:intranet service port
number”.
In this example, the address is "ftp://X.X.X.X". You can find the WAN IP address of the router in
View system information.
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When the default intranet service port number is 80, please change the service port number to an
uncommon one (1024 to 65535), such as 9999.
Enter the ftp://X.X.X.X
Enter the user name and password to access the resources on the FTP server.
Enter the user name and password
If you want to access the server within a LAN using a domain name, refer to the solution DMZ +
DDNS.
After the configuration is completed, if internet users still cannot access the FTP server, close the
firewall, antivirus software and security guards on the host of the FTP server and try again.
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UPnP
UPnP is short for Universal Plug and Play. This function enables the router open port automatically
for UPnP-based programs. It is generally used for P2P programs, such as BitComet and AnyChat,
and helps increase the download speed.
To access the configuration page, log in to the web UI of the router, and navigate to Advanced >
UPnP.
This function is enabled by default.
UPnP
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Firewall
The firewall function helps the router avoids the host on WAN from Ping the WAN IP address of the
router to prevent from exposing itself, and meanwhile protect the router against external Ping
attacks.
To access the configuration page, log in to the web UI of the router, and navigate to Advanced >
Firewall.
This function is enabled by default.
Firewall
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Chapter 7 Administration
Login password
To ensure network security, a login password is recommended. We recommend you set a complex
login password with more types of characters, such as uppercase letters, lowercase letters,
numbers and special characters.
To access the login password configuration page, log in to the web UI and navigate to
Administration > Login Password.
When you use the router for the first time, no password is required to log in to the web UI of the
router and you can set a login password on this page.
Login password
If you have already set a login password, you can change the password on this page, but the old
password is required.
Login password
If you forget your login password and cannot log in to the web UI of the router, refer to Reset the
router and log in to the web UI without a password.
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WAN parameters
When the connection type is PPPoE, you may need to set the server name and service name.
These parameters provided by your ISP, if any, need to be configured after you have set up your
internet connection. Otherwise, keep the default settings.
To access the configuration page, log in to the web UI and navigate to Administration > WAN
Parameters.
WAN parameter
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MTU (Maximum Transmission Unit) is the largest data packet transmitted by a network device.
When the connection type is PPPoE, the default MTU value is 1480. When the connection type is
the dynamic IP address or static IP address, the default MTU value is 1500. Do not change the
value unless necessary. If you need to, please refer to the following instructions.
To access the configuration page, log in to the web UI of the router, and navigate to
Administration > WAN Parameters.
Change the MTU value
Generally, the default value is recommended. Try to change the MTU value when:
- You cannot access some specific websites or encrypted websites (such as E-banking or Paypal
websites).
- You cannot receive or send Emails or access an FTP or POP server.
You can try reducing the value of MTU gradually from 1500 until the problem is resolved (The
recommended range is 1400 to 1500).
MTU application description
1500
It is commonly used for non-ADSL and non-VPN dial-up connections.
1492, 1480
It is used for ADSL dial-up connections.
1472
It is the maximum value for the ping command. A packet with a larger
size is fragmented.
1468
It is used for DHCP connections.
1436
It is used for VPN or PPTP connections.
MTU
Application
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If you still cannot access the internet after completing Internet settings, it could be the result of
the ISP’s configuration to bind the internet account information with a fixed MAC address. In this
case, you can clone and change the MAC address of the router to solve the problem.
To access the configuration page, log in to the web UI of the router, and navigate to
Administration > WAN Parameters.
Clone WAN MAC address
- Restore Default MAC: Restore the factory setting of the MAC address.
- Clone Local Host MAC: Set the MAC address of the router to the same as that of the
device which is configuring the router.
- Manual: Manually set a MAC address.
Please ensure the cloned MAC address is that of the computer or the router which is already able
to access the internet.
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Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Administration > WAN Parameters.
Click the drop-down box of Clone MAC Address, and choose Clone Local Host MAC to copy
the MAC address of the management device, or Manual to enter the desired MAC address.
Click Save at the bottom of the page.
Clone WAN MAC address
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To access the configuration page, log in to the web UI of the router, and navigate to
Administration > WAN Parameters.
When the Ethernet cable is not damaged and connected to the WAN port properly, but Ethernet
cable disconnected is still shown on the Internet Settings page, you can try to change the WAN
Speed to 10 Mbps full-duplex or 10 Mbps half-duplex to solve the problem. Otherwise, keep the
default settings.
Change the WAN speed
WAN speed parameter description
Auto-negotiation
It indicates that the speed and duplex mode are determined through
the negotiation with the peer port.
100 Mbps full
duplex
It indicates that the WAN port is working at the speed of 100 Mbps,
and the port can receive and send data packets at the same time.
10 Mbps half
duplex
It indicates that the WAN port is working at the speed of 10 Mbps, but
the port can only receive or send data packets alternately.
10 Mbps full
duplex
It indicates that the WAN port is working at the speed of 10 Mbps,
and the port can receive and send data packets at the same time.
100 Mbps half
duplex
It indicates that the WAN port is working at the speed of 100 Mbps,
but the port can only receive or send data packets alternately.
WAN Speed
Description
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LAN parameters
On this page, you can:
- Change the LAN IP address and subnet mask of the router.
- Change the DHCP server parameters of the router.
The DHCP server can automatically assign an IP address, subnet mask, gateway and other
information to clients within the LAN. If you disable this function, you need to manually
configure the IP address information on the client to access the Internet. Do not disable the
DHCP server function unless necessary.
- Configure the DNS information assigned to clients.
To access the configuration page, log in to the web UI of the router, and navigate to
Administration > LAN Parameters.
LAN parameters
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LAN parameter description
LAN IP Address
It specifies the LAN IP address of the router, which is also the
management IP address for logging in to the web UI of the router.
Subnet Mask
It specifies the subnet mask of the LAN port, used to identify the IP
address range of the local area network.
DHCP Server
When the DHCP server is enabled, the router automatically assigns an
IP address to clients connected to the router
Start IP
It specifies the range of IP addresses that can be assigned to devices
connected to the router. The default range is 192.168.0.100 to
192.168.0.200.
End IP
Preferred DNS
Server
It specifies the primary DNS address of the router used to assign to
the clients. You can change it if necessary.
Make sure that the primary DNS server is the IP address of the correct
DNS server or DNS proxy. Otherwise, you may fail to access the internet.
Alternate DNS
Server
It specifies the secondary DNS address of the router used to assign to
the clients. It is an optional field and is left blank by default.
Parameter
Description
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Remote web management
Generally, the web UI of the router can only be accessed on devices that are connected to the
router by a LAN port or wireless connection. When you encounter a network fault, you can ask for
remote technical assistance, which improves efficiency and reduces costs and efforts.
To access the configuration page, log in to the web UI of the router, and navigate to
Administration > Remote Web Management.
By default, this function is disabled. When this function is enabled, the page is shown as below.
Remote web management
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Remote web management parameter description
Remote Web
Management
It is used to enable or disable the remote management function of the
router.
Management
IP Address
It specifies the IP address of the host which can access the web UI of the
router remotely.
All: It indicates that hosts with any IP address from the internet can
access the web UI of the router. It is not recommended for security.
Specific: Only the host with the specified IP address can access the
web UI of the router remotely. If the host is under a LAN, ensure that
the IP address is the IP address of the gateway of the host (a public IP
address).
Port
It specifies the port number of the router which is opened for remote
management. Change it as required.
The port number from 1 to 1024 has been occupied by familiar
services. It is strongly recommended to enter a port number from
1025 to 65535 to prevent conflict.
Remote management can be achieved by visiting "http://the WAN IP
address of the router:port number". If the DDNS host function is
enabled, the web UI can also be accessed through "http://the
domain name of the router's WAN port:port number".
It specifies the port number of the router which is opened for remote management. Change it as
required.
Scenario: You encounter a problem in configuring the router, and the router can access the
internet.
Goal: Ask technical support to help you configure the router remotely.
Solution: You can configure the remote management function to reach the goal.
Assume that:
- The IP address of the device that remotely accesses the web UI: 210.76.200.101
- The WAN port IP address of the router: X.X.X.X
Parameter
Description
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Application scenario
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Administration > Remote Web Management.
Tick Enable of Remote Web Management function.
Set Management IP Address to Specific, and enter the IP address of the device that
remotely accesses the web UI, which is 210.76.200.101 in this example.
Enter a port number used to access the router remotely.
Click Save at the bottom of the page.
Configure management IP address
When the configuration is completed, the technical support can access and manage the router by
visiting "http://X.X.X.X:8888" on the computer.
WAN IP address: X.X.X.X
Technical support
IP address: 210.76.200.101
Access with an IP
address
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Date & time
If the system time of the router is incorrect, time-based functions of the router cannot take effect
correctly, including the WiFi schedule, parental controls and automatic maintenance functions.
The router supports the synchronization of time with the internet. when the router is connected to
the internet, the router will calibrate the system time of the router. You can also set the time zone
for your router.
To access the page, log in to the web Ui of the router and navigate to Administration > Date &
Time.
Date & time
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Device management
If any parameter fails to take effect or the router does not work properly, you can try rebooting the
router.
Rebooting the router will disconnect all connections to the router. Reboot the router during leisure
time.
To reboot the router, log in to the web UI of the router and navigate to Administration > Device
Management. Click Reboot to reboot the router.
Reboot the router
Wait for a moment until the ongoing process finishes. The router reboots successfully.
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If you are uncertain about why the internet is inaccessible through the router or you forget the
login password of the router, you can reset the router.
Resetting the router is not recommended unless you cannot find a solution for the current
problem anyway. You need to reconfigure the router after it is reset.
Ensure that the power supply of the router is normal when the router is reset. Otherwise, the
router could be damaged.
The default login IP address is 192.168.0.1 after resetting, and no password is required.
Reset the router using the reset button
Hold down the reset button for about 8 seconds and release it when the LED indicator blinks fast.
The router is reset.
Reset the router using the reset button
WPS/RST
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Reset the router on the web UI
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Administration > Device Management.
Click Reset.
Reset the router on the web UI
Click OK in the pop-up window.
Click OK
Wait for a moment until the ongoing process finishes. The router is reset.
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In this module, you can back up the current configurations of the router to your computer. You are
recommended to back up the configuration after the settings of the router are significantly
changed, or the router works in a good condition.
After you restore the router to factory settings or upgrade it, you can use this function to restore
the configurations that have been backed up.
Backup/restore configuration
Back up the configurations of the router
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Administration > Device Management.
Click Backup.
Back up the configurations
After the file is downloaded, you can name it RouterCfm.cfg.
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Restore previous configurations of the router
Procedures:
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Administration > Device Management.
Click Restore.
Select the configuration file to be restored (extension: cfg), and click Open.
Restore previous configurations of the router
Click OK in the pop-up window.
Click OK
Wait for a moment until the ongoing process finishes, and the router restores previous settings.
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This function logs all key events that occur after the router is started. If you encounter a network
fault, you can turn to system logs for fault rectification.
To access the configuration page, log in to the web UI of the router, and navigate to
Administration > Device Management. Click Export to save the system logs to your local host.
Export system log
This function enables the router to obtain the latest functions and more stable performance. The
router supports local firmware upgrade.
Local upgrade
To prevent the router from being damaged:
Ensure that the firmware applies to the router.
It is recommended to upgrade the firmware by connecting a LAN port to a computer and
performing the upgrade on the web UI.
When you are upgrading the firmware, do not power off the router.
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Procedures:
Go to www.hikvision.com/en. Download an applicable firmware of the router to your local
computer and unzip it.
Launch a web browser on a device connected to the router and visit
http://hikvisionwifi.local to log in to the web UI of the router.
Navigate to Administration > Device Management.
Click Local Upgrade.
Click the firmware file downloaded previously (extension: bin), and click Open.
Local upgrade
Click OK.
Click OK
Wait for a moment until the ongoing process finishes. Log in to the web UI of the router again.
Navigate to Administration > Device Management and check whether the upgrade is successful
based on the Current Firmware Version.
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For better performance of the new firmware, you are recommended to reset the router to factory
default settings and re-configure the router when the upgrading is completed.
Automatic maintenance enables you to make the router restart regularly. It helps improve the
stability and service life of the router.
To configure the automatic maintenance function, navigate to Administration > Device
Management.
When this function is enabled, from 02:00 to 05:30 every day in the morning, if there is any user
connected to the router and the traffic over the router's WAN port exceeds 3 KB/s within 30
minutes, the router will delay rebooting. If there is any user connected to the router and the traffic
over the WAN port does not exceed 3 KB/s within 30 minutes, or there is no user connected to the
router and the traffic over the router's WAN port is slower than 3 KB/s within 3 minutes, the router
will reboot automatically.
Automatic maintenance
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Appendix A
A.1 Configuring the computer to obtain an IPv4 address
automatically
Perform the Configuring procedures corresponding to Windows 10, Windows 8 and Windows 7 as
required. A computer installed with a wired network adapter is used as an example to describe the
procedures. The procedures for configuring computers installed with a WiFi network adapter are
similar.
A.1.1 Windows 10
Click in the bottom right corner of the desktop and choose Network settings.
Network settings
Click Change adapter options.
Click Change adapter options
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Right-click on the connection which is being connected, and then click Properties.
Click properties
Double-click Internet Protocol Version 4 (TCP/IPv4).
Click Internet Protocol Version 4(TCP/IPv4)
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Select Obtain an IP address automatically and Obtain DNS server address automatically,
and click OK.
Click OK
Click Close in the Ethernet Properties window.
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A.1.2 Windows 8
Right-click in the bottom right corner of the desktop and choose Open Network and
Sharing Center.
Choose Open Network and Sharing Center
Click Ethernet and then Properties.
Click Ethernet and then Properties
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Double-click Internet Protocol Version 4 (TCP/IPv4).
Double-click Internet Protocol Version 4(TCP/IPv4)
Select Obtain an IP address automatically and Obtain DNS server address automatically,
and click OK.
Click OK
Click OK in the Ethernet Properties window.
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A.1.3 Windows 7
Click in the bottom right corner of the desktop and choose Open Network and Sharing
Center.
Choose Open Network and Sharing Center
Click Local Area Connection and then Properties.
Click Local Area Connection and then Properties
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Double-click Internet Protocol Version 4 (TCP/IPv4).
Double-click Internet Protocol Version 4 (TCP/IPv4)
Select Obtain an IP address automatically and Obtain DNS server address automatically,
and click OK.
Click OK
Click OK in the Local Area Connection Properties window.
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A.2 Default parameters
Parameter
Login
IP Address
192.168.0.1
Password
None
LAN Parameter
IP Address
192.168.0.1
Sunnet Mask
255.255.255.0
DHCP Server
DHCP Server
Enabled
Start IP Address
192.168.0.100
End IP Address
192.168.0.200
Preferred DNS Server
192.168.0.1
Wireless Settings
WiFi Name
See the label on the bottom of the router
WiFi Password
None
Unify 2.4 GHz & 5 GHz
Enabled
Guest Network
Disabled
Beamforming
Enabled
IPv6
Disabled
Parameter
Default
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A.3 Acronyms and abbreviations
Acronyms and abbreviations
AES
Advanced Encryption Standard
AP
Access Point
DDNS
Dynamic Domain Name Server
DHCP
Dynamic Host Configuration Protocol
DHCPv6
Dynamic Host Configuration Protocol for IPv6
DMZ
Demilitarized Zone
DNS
Domain Name System
GMT
Greenwich Mean Time
IP
Internet Protocol
IPv4
Internet Protocol version 4
IPv6
Internet Protocol version 6
LAN
Local Area Network
MAC
Medium Access Control
MIMO
Multiple Input Multiple Output
MTU
Maximum Transmission Unit
NAT
Network Address Translation
TCP
Transmission Control Protocol
UDP
User Datagram Protocol
UPnP
Universal Plug and Play
WAN
Wide Area Network
WISP
Wireless Internet Service Provider
WPA-PSK
WPA-Preshared Key
Abbreviations
Full spelling
0
