DIGITAL MULTIFUNCTIONAL
SYSTEM MX-B557F
User's Guide
Machine type(s):
7465
Models:
496, 896
Contents
Safety information........................................................................................6
Conventions..........................................................................................................................................................6
Product statements.............................................................................................................................................6
Learning about the printer...........................................................................9
Selecting a location for the printer..................................................................................................................9
Printer configurations........................................................................................................................................10
Attaching cables.................................................................................................................................................13
Using the control panel.....................................................................................................................................14
Installing the printer software..........................................................................................................................14
Setting up and using the home screen applications..............................15
Using the home screen.....................................................................................................................................15
Customizing the home screen........................................................................................................................16
Setting up Card Copy........................................................................................................................................16
Setting up Scan Center.....................................................................................................................................16
Using Shortcut Center.......................................................................................................................................17
Managing bookmarks........................................................................................................................................17
Managing contacts.............................................................................................................................................18
Loading paper and specialty media.........................................................20
Setting the size and type of the specialty media......................................................................................20
Configuring Universal paper settings..........................................................................................................20
Loading the 550‑sheet tray............................................................................................................................20
Loading the 2100‑sheet tray..........................................................................................................................23
Loading the multipurpose feeder.................................................................................................................28
Linking trays........................................................................................................................................................29
Paper support..............................................................................................30
Supported paper sizes.....................................................................................................................................30
Supported paper types....................................................................................................................................33
Supported paper weights................................................................................................................................34
Printing.........................................................................................................37
Printing from a computer.................................................................................................................................37
Contents 2
Printing from a mobile device.........................................................................................................................37
Printing from a flash drive...............................................................................................................................38
Supported flash drives and file types..........................................................................................................39
Configuring confidential jobs.........................................................................................................................40
Printing confidential and other held jobs....................................................................................................40
Printing a font sample list.................................................................................................................................41
Canceling a print job..........................................................................................................................................41
Copying........................................................................................................42
Using the automatic document feeder and scanner glass....................................................................42
Making copies....................................................................................................................................................42
Copying photos..................................................................................................................................................42
Copying on letterhead.....................................................................................................................................43
Copying on both sides of the paper.............................................................................................................43
Reducing or enlarging copies........................................................................................................................43
Collating copies.................................................................................................................................................43
Placing separator sheets between copies.................................................................................................43
Copying multiple pages onto a single sheet..............................................................................................44
Creating a copy shortcut.................................................................................................................................44
E-mailing......................................................................................................45
Using the automatic document feeder and scanner glass....................................................................45
Configuring the SMTP server for e‑mail......................................................................................................45
Sending an e-mail..............................................................................................................................................46
Creating an e-mail shortcut............................................................................................................................46
Faxing...........................................................................................................47
Setting up the printer to fax............................................................................................................................47
Using the automatic document feeder and scanner glass....................................................................54
Sending a fax......................................................................................................................................................55
Scheduling a fax................................................................................................................................................55
Creating a fax destination shortcut..............................................................................................................55
Changing the fax resolution...........................................................................................................................55
Adjusting the fax darkness.............................................................................................................................56
Printing a fax log................................................................................................................................................56
Blocking junk faxes...........................................................................................................................................56
Holding faxes.....................................................................................................................................................56
Contents 3
Forwarding a fax................................................................................................................................................56
Scanning......................................................................................................57
Using the automatic document feeder and scanner glass.....................................................................57
Scanning to an FTP server..............................................................................................................................57
Creating an FTP shortcut.................................................................................................................................57
Scanning to a flash drive.................................................................................................................................58
Scanning to a fax server..................................................................................................................................59
Sending scanned documents to a computer.............................................................................................59
Understanding the printer menus............................................................60
Menu map...........................................................................................................................................................60
Device...................................................................................................................................................................61
Print.......................................................................................................................................................................73
Paper......................................................................................................................................................................81
Copy......................................................................................................................................................................84
Fax.........................................................................................................................................................................87
E-mail.....................................................................................................................................................................91
FTP........................................................................................................................................................................97
USB Drive............................................................................................................................................................101
Network/Ports...................................................................................................................................................106
Security................................................................................................................................................................118
Reports...............................................................................................................................................................125
Help.....................................................................................................................................................................126
Troubleshooting...............................................................................................................................................126
Printing the Menu Settings Page.................................................................................................................127
Securing the printer..................................................................................128
Locating the security slot...............................................................................................................................128
Erasing printer memory..................................................................................................................................128
Erasing printer hard disk memory...............................................................................................................128
Encrypting the printer hard disk..................................................................................................................129
Restoring factory default settings................................................................................................................129
Statement of Volatility....................................................................................................................................129
Maintaining the printer.............................................................................131
Adjusting the speaker volume.......................................................................................................................131
Contents 4
Networking.........................................................................................................................................................131
Cleaning printer parts.....................................................................................................................................133
Ordering parts and supplies.........................................................................................................................136
Replacing parts and supplies........................................................................................................................136
Moving the printer...........................................................................................................................................138
Saving energy and paper..............................................................................................................................139
Clearing jams.............................................................................................140
Avoiding jams...................................................................................................................................................140
Identifying jam locations.................................................................................................................................141
Paper jam in trays.............................................................................................................................................143
Paper jam in door A.........................................................................................................................................143
Paper jam in door C.........................................................................................................................................146
Paper jam in the standard bin.......................................................................................................................147
Paper jam in the multipurpose feeder........................................................................................................148
Paper jam in the automatic document feeder..........................................................................................149
Paper jam in the 4‑bin mailbox.....................................................................................................................151
Paper jam in the offset stacker or staple finisher....................................................................................152
Paper jam in the staple, hole punch finisher............................................................................................154
Staple jam in the staple finisher...................................................................................................................155
Staple jam in the staple, hole punch finisher...........................................................................................158
Troubleshooting.........................................................................................161
Network connection problems......................................................................................................................161
Hardware options problems.........................................................................................................................163
Issues with supplies........................................................................................................................................163
Paper feed problems......................................................................................................................................164
Printing problems.............................................................................................................................................167
Faxing problems...............................................................................................................................................188
Scanning problems...........................................................................................................................................191
Contacting your dealer...................................................................................................................................195
Notices........................................................................................................196
Index...........................................................................................................213
Contents 5
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Different types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Do not use this product with an inline surge protector. The use of a
surge protection device may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 6
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer
before proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, contact the place where you purchased the printer.
Safety information 7
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 8
Learning about the printer
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install
hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
•
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 43.3°C (-40 to 110°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 9
1 Top 152 mm (6 in.)
2 Right side 152 mm (6 in.)
3 Front 406 mm (16 in.)
Note: The minimum space needed in front of the printer is 75 mm (3 in.)
4 Left side 152 mm (6 in.)
5 Rear 152 mm (6 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, contact the place where you purchased the printer.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
You can configure your printer by adding optional 550‑ or 2100‑sheet trays.
Learning about the printer 10
Basic model
1 Automatic document feeder (ADF) tray
2 ADF bin
3 Standard bin
4 Multipurpose feeder
5 Standard 550‑sheet tray
6 Control panel
7 ADF
Learning about the printer 11
Configured model
Hardware option Alternative hardware option
1 4‑bin mailbox
• Offset stacker
• Staple finisher
• Staple, hole punch finisher
2 2100‑sheet tray 550‑sheet trays
3 Caster base Caster base
4 550‑sheet trays 2100‑sheet tray
5 Staple finisher
• 4‑bin mailbox
• Staple, hole punch finisher
• Offset stacker
When using optional trays:
• Always use a caster base when the printer is configured with a 2100‑sheet tray.
• If the 2100‑sheet tray is installed, then you cannot use an optional 550‑sheet tray.
• A maximum of two optional 550‑sheet trays may be configured with the printer.
• The printer supports only one finisher at a time.
Note: Some options may not be available. For more information, contact the place where you purchased the
printer.
Learning about the printer 12
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Use the To
1 Power cord socket Connect the printer to a properly grounded electrical outlet.
2 USB printer port Connect the printer to a computer.
3 Ethernet port Connect the printer to a network.
4 USB port Attach a keyboard or any compatible option.
Note: This port is available only in some printer models.
5 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
Learning about the printer 13
Using the control panel
Use the To
1 Display
• View the printer messages and supply status.
• Set up and operate the printer.
2 Home button Go to the home screen.
3 Power button
• Turn on or turn off the printer.
Note: To turn off the printer, press and hold the power button for five
seconds.
• Set the printer to Sleep or Hibernate mode.
• Wake the printer from Sleep or Hibernate mode.
4 Keypad Enter numbers or symbols in an input field.
5 Pause button Place a dial pause in a fax number.
6 Start button Start a job, depending on which mode is selected.
7 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
8 Stop or Cancel button Stop the current job.
9 Backspace button Move the cursor backward and delete a character in an input field.
10 Indicator light Check the status of the printer.
11 Volume buttons Adjust the volume of the headset or speaker.
12 Headset or speaker port Attach a headset or speaker.
Note: This feature is available only in some printer units.
Installing the printer software
1 Obtain a copy of the software installer package.
• From our website.
• From the place where you purchased the printer.
2 Run the installer, and then follow the instructions.
Learning about the printer 14
Setting up and using the home screen
applications
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Touch To
1 Copy Make copies.
2 E‑mail Send e‑mails.
3 Settings Access the printer menus.
4 Fax Send fax.
5 Address Book Manage a contact list that other applications on the printer can access.
6 Status/Supplies
• Show a printer warning or error message whenever the printer requires intervention
to continue processing.
• View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
7 USB Drive
• Print photos and documents from a flash drive.
• Scan photos and documents to a flash drive
8 Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
9 Held Jobs Show the print jobs that are held in the printer memory.
10 Shortcut Center Organize all shortcuts.
Setting up and using the home screen applications 15
Touch To
11 App Profiles Access application profiles.
12 Scan Profiles Scan and save documents directly to the computer.
13 FTP Scan and save documents directly to an FTP server.
14 Bookmarks Organize all bookmarks.
15 Change Language Change the language on the display.
Customizing the home screen
1 From the control panel, touch Settings
> Device > Visible Home Screen Icons.
2 Select the icons that you want to appear on the home screen.
3 Apply the changes.
Setting up Card Copy
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Apps > Card Copy > Configure.
Notes:
• Make sure that Display Icon is enabled.
• Make sure that E‑mail Settings and Network Share Settings are configured.
• When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
• When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
3 Apply the changes.
Note: You need a printer hard disk to scan multiple cards.
Setting up Scan Center
1 From the home screen, touch Scan Center.
2 Select and create a destination, and then configure the settings.
Notes:
• When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
Setting up and using the home screen applications 16
• Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3 Apply the changes.
Using Shortcut Center
1 From the home screen, touch Shortcut Center, and then select a printer function.
2 Touch Create Shortcut, and then configure the settings.
3 Touch Save, and then type a unique shortcut name.
4 Apply the changes.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Bookmark, and then type a bookmark name.
3 Select an Address protocol type, and then do one of the following:
• For HTTP and HTTPS, type the URL that you want to bookmark.
• For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
• For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
• For SMB, type the network folder address. For example,
myServer/myShare/myFile.pdf. Type the
network domain name.
• If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4 Click Save.
Setting up and using the home screen applications 17
Creating folders
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3 Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”
on page 17.
Managing contacts
Adding contacts
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4 If necessary, specify a login method to allow application access.
5 Apply the changes.
Adding groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
Setting up and using the home screen applications 18
3 From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4 Apply the changes.
Editing contacts or groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
• From the Contacts section, click a contact name, and then edit the information.
• From the Contact Groups section, click a group name, and then edit the information.
4 Apply the changes.
Deleting contacts or groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
• From the Contacts section, select a contact that you want to delete.
• From the Contact Groups section, select a group name that you want to delete.
Setting up and using the home screen applications 19
Loading paper and specialty media
Setting the size and type of the specialty media
The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes,
do the following:
1 From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
2 Set the size and type of the specialty media.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.
Loading the 550‑sheet tray
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
2 Adjust the guides to match the size of the paper that you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
Loading paper and specialty media 20
3 Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly
against the paper.
Loading paper and specialty media 21
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
• Load letterhead depending on whether an optional staple finisher is installed or not.
Without an optional staple finisher With an optional staple finisher
One‑sided printing One‑sided printing
Two‑sided printing
Two‑sided printing
• When loading prepunched paper, make sure that the holes on the long edge of the paper are against
the right side of the tray.
One‑sided printing Two‑sided printing
Loading paper and specialty media 22
• Load envelopes with the flap side up and against the left side of the tray.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated
linings, or self‑stick adhesives.
5 Insert the tray.
6 From the control panel, set the paper size and paper type to match the paper loaded.
Loading the 2100‑sheet tray
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
2 Adjust the guides.
Loading A5‑size paper
a Pull up and slide the width guide to the position for A5.
Loading paper and specialty media 23
b Squeeze and slide the length guide to the position for A5 until it clicks into place.
c Remove the A5 length guide from its holder.
d Insert the guide into its designated slot, and then press until it clicks into place.
Loading paper and specialty media 24
Loading A4‑, letter‑, legal‑, Oficio‑, and folio‑size paper
a Pull up and slide the width guide to the correct position for the size of the paper being loaded.
b If the A5 length guide is still attached, then remove it. If the guide is not attached, then proceed to step
d on page 26.
c Place the A5 length guide in its holder.
Loading paper and specialty media 25
d Squeeze, and then slide the length guide to the correct position for the size of the paper being loaded.
3 Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side facedown.
• Load letterhead depending on whether an optional staple finisher is installed or not.
Without an optional staple finisher With an optional staple finisher
One‑sided printing One‑sided printing
Loading paper and specialty media 26
Without an optional staple finisher With an optional staple finisher
Two‑sided printing Two‑sided printing
• When loading prepunched paper, make sure that the holes on the long edge of the paper are against
the right side of the tray.
One‑sided printing Two‑sided printing
5 Insert the tray.
Note: Press down the paper stack while inserting the tray.
6 From the control panel, set the paper size and paper type to match the paper loaded.
Loading paper and specialty media 27
Loading the multipurpose feeder
1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load paper with the printable side faceup.
• Load letterhead depending on whether an optional staple finisher is installed or not.
Without an optional staple finisher With an optional staple finisher
One‑sided printing One‑sided printing
Loading paper and specialty media 28
Without an optional staple finisher With an optional staple finisher
Two‑sided printing Two‑sided printing
• When loading prepunched paper, make sure that the holes on the long edge of the paper are against
the right side of the paper guide.
One‑sided printing Two‑sided printing
• Load envelopes with the flap side down and against the left side of the paper guide.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated
linings, or self‑stick adhesives.
5 From the control panel, set the paper size and paper type to match the paper loaded.
Linking trays
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Paper > Tray Configuration.
3 Set the same paper size and paper type for the trays that you are linking.
4 Save the settings.
5 Click Settings > Device > Maintenance > Configuration Menu > Tray Configuration
.
6 Set Tray Linking to Automatic.
7 Save the settings.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Loading paper and specialty media 29
Paper support
Supported paper sizes
Paper sizes supported by the printer
Paper size Standard or
optional 550‑sheet
tray
Optional
2100‑sheet tray
Multipurpose feeder Two‑sided
printing
A4
210 x 297 mm (8.3 x 11.7 in.)
A5 LEF
1
210 x 148 mm (8.3 x 5.8 in.)
A5 SEF
148 x 210 mm (5.8 x 8.3 in.)
X X
A6
105 x 148 mm (4.1 x 5.8 in.)
X
JIS B5
182 x 257 mm (7.2 x 10.1 in.)
X
Oficio (Mexico)
216 x 340 mm (8.5 x 13.4 in.)
Statement
140 x 216 mm (5.5 x 8.5 in.)
X
Executive
184 x 267 mm (7.3 x 10.5 in.)
X
Letter
216 x 279 mm (8.5 x 11 in.)
Legal
216 x 356 mm (8.5 x 14 in.)
Folio
216 x 330 mm (8.5 x 13 in.)
Universal
105 x 148 mm (4.1 x 5.8 in.) to
216 x 356 mm (8.5 x 14 in.)
X
7 3/4 Envelope (Monarch)
98 x 191 mm (3.9 x 7.5 in.)
X X
1
A5 long edge feed (LEF) is recommended over A5 short edge feed (SEF).
2
Envelopes wider than 101.6 mm (4.5 in.) may crease. This paper type must be tested for acceptability.
Paper support 30
Paper size Standard or
optional 550‑sheet
tray
Optional
2100‑sheet tray
Multipurpose feeder Two‑sided
printing
9 Envelope
98 x 225 mm (3.9 x 8.9 in.)
X X
10 Envelope
2
105 x 241 mm (4.1 x 9.5 in.)
X X
DL Envelope
2
110 x 220 mm (4.3 x 8.7 in.)
X X
C5 Envelope
2
162 x 229 mm (6.4 x 9 in.)
X X
B5 Envelope
2
176 x 250 mm (6.9 x 9.8 in.)
X X
Other Envelope
2
98.4 x 162 mm (3.9 x 6.4 in.) to
176 x 250 mm (6.9 x 9.8 in.)
X X
1
A5 long edge feed (LEF) is recommended over A5 short edge feed (SEF).
2
Envelopes wider than 101.6 mm (4.5 in.) may crease. This paper type must be tested for acceptability.
Paper sizes supported by the output options or finishers
Paper size Offset stacker 4‑bin mailbox Staple finisher Staple, hole punch finisher
Stack Staple Stack Staple Hole
punch
A4
210 x 297 mm
(8.3 x 11.7 in.)
A5 LEF
210 x 148 mm
(8.3 x 5.8 in.)
X
A5 SEF
148 x 210 mm
(5.8 x 8.3 in.)
X X X
A6
105 x 148 mm
(4.1 x 5.8 in.)
X X X X X
JIS B5
182 x 257 mm
(7.2 x 10.1 in.)
X X X
Oficio (Mexico)
216 x 340 mm
(8.5 x 13.4 in.)
Paper support 31
Paper size Offset stacker 4‑bin mailbox Staple finisher Staple, hole punch finisher
Stack Staple Stack Staple Hole
punch
Statement
140 x 216 mm
(5.5 x 8.5 in.)
X X X
Executive
184 x 267 mm
(7.3 x 10.5 in.)
X X X
Letter
216 x 279 mm
(8.5 x 11 in.)
Legal
216 x 356 mm
(8.5 x 14 in.)
X
Folio
216 x 330 mm
(8.5 x 13 in.)
Universal
105 x 148 mm
(4.1 x 5.8 in.) to
216 x 356 mm
(8.5 x 14 in.)
X X X X X
7 3/4 Envelope
(Monarch)
98 x 191 mm
(3.9 x 7.5 in.)
X X X X X X
9 Envelope
98 x 225 mm
(3.9 x 8.9 in.)
X X X X X X
10 Envelope
105 x 241 mm
(4.1 x 9.5 in.)
X X X X X X
DL Envelope
110 x 220 mm
(4.3 x 8.7 in.)
X X X X X X
C5 Envelope
162 x 229 mm
(6.4 x 9 in.)
X X X X X X
B5 Envelope
176 x 250 mm
(6.9 x 9.8 in.)
X X X X X X
Paper support 32
Paper size Offset stacker 4‑bin mailbox Staple finisher Staple, hole punch finisher
Stack Staple Stack Staple Hole
punch
Other Envelopes
98.4 x 162 mm
(3.9 x 6.4 in.) to
176 x 250 mm
(6.9 x 9.8 in.)
X X X X X X
Supported paper types
Paper types supported by the printer
Paper type Standard or
optional 550‑sheet
tray
Optional
2100‑sheet tray
Multipurpose feeder Two‑sided printing
Plain paper
Card stock X
Transparency
1
X X
Labels X X
Bond
Envelope X X
Rough envelope X X
Letterhead
Preprinted
Colored paper X
Light X
Heavy X
Rough/Cotton X
Custom type [x] X
1
To prevent transparencies from sticking together, print up to 20 pages only. Print the succeeding pages after three
minutes.
Paper support 33
Paper types supported by the output options or finishers
Paper type Offset stacker 4‑bin
mailbox
Staple finisher Staple, hole punch finisher
Stack Staple Stack Staple Hole punch
Plain paper
Card stock X X X X X X
Transparencies X X X X
Labels X X X X X X
Bond
Envelope X X X X X X
Rough
envelope
X X X X X X
Letterhead
Preprinted
Colored paper X X X X X X
Light X X X X X X
Heavy X X X X X X
Rough/Cotton X X X X X X
Custom type [x] X X X X X X
Supported paper weights
Paper weights supported by the printer
Paper type and weight Standard or
optional
550‑sheet tray
Optional
2100‑sheet
tray
Multipurpose feeder Two‑sided printing
Plain paper or Bond
1
60–176 g/m
²
grain long
(16–47‑lb bond)
1
Grain short is preferred for paper over 176 g/m
²
(47 lb).
2
Pressure‑sensitive area must enter the printer first.
3
28‑lb bond envelopes are limited to 25% cotton content.
Paper support 34
Paper type and weight Standard or
optional
550‑sheet tray
Optional
2100‑sheet
tray
Multipurpose feeder Two‑sided printing
Card stock
203 g/m
²
grain long (125‑lb
bond)
X
Card stock
199 g/m
²
grain long (110‑lb
bond)
X
Card stock
176 g/m
²
grain long (65‑lb
bond)
X
Transparency
138–146 g/m
²
grain long
(37–39‑lb bond)
X X
Paper labels
180 g/m
²
(48‑lb bond)
X
Integrated forms
2
140–175 g/m
²
(37–47‑lb
bond)
X
Integrated forms
75–135 g/m
²
(20–36‑lb
bond)
X
Envelopes
3
60–105 g/m
²
(16–28‑lb
bond)
X
1
Grain short is preferred for paper over 176 g/m
²
(47 lb).
2
Pressure‑sensitive area must enter the printer first.
3
28‑lb bond envelopes are limited to 25% cotton content.
Paper weights supported by the output options or finishers
Paper type and
weight
Offset stacker 4‑bin
mailbox
Staple finisher Staple, hole punch finisher
Stack Staple Stack Staple Hole punch
Plain paper or
Bond
60–176 g/m
²
grain long (16–
47‑lb bond)
X X X X
Plain paper or
Bond
60–90 g/m
²
grain long (16–
24‑lb bond)
Paper support 35
Paper type and
weight
Offset stacker 4‑bin
mailbox
Staple finisher Staple, hole punch finisher
Stack Staple Stack Staple Hole punch
Card stock
203 g/m
²
grain
long (125‑lb
bond)
X X X X
Card stock
199 g/m
²
grain
long (110‑lb
bond)
X X X X
Card stock
176 g/m
²
grain
long (65‑lb
bond)
X X X X X X
Card stock
163 g/m
²
grain
long (90‑lb
bond)
X X X X
Transparency
138–146 g/m
²
grain long (37–
39‑lb bond)
X X X X
Paper labels
180 g/m
²
(48‑lb
bond)
X X X X X X
Integrated forms
140–175 g/m
²
(37–47‑lb bond)
X X X X X X
Integrated forms
75–135 g/m
²
(20–36‑lb bond)
X X X X X X
Envelopes
60–105 g/m
²
(16–28‑lb bond)
X X X X X X
Paper support 36
Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.
Printing from a mobile device
Printing from a mobile device using Google Cloud Print
Google Cloud Print
TM
is a printing service that allows you to print to any Google Cloud Print‑ready printer.
Before you begin, make sure that:
• The printer is registered to the Google Cloud Print server.
• The Cloud Print plugin is downloaded from the Google Play
TM
store and is enabled in the mobile device.
1 From your Android
TM
mobile device, open a document or select a document from your file manager.
2 Tap
> Print.
3 Select a printer, and then tap
.
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.
Notes:
• Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
• This application is supported only in some Apple devices.
1 From your mobile device, select a document from your file manager or launch a compatible application.
2 Tap the share icon, and then tap Print.
Printing 37
3 Select a printer.
If necessary, adjust the settings.
4 Print the document.
Printing from a mobile device using Wi‑Fi Direct®
Wi‑Fi Direct
®
is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see “Connecting a mobile device to the printer wireless network” on page 132.
1 From your mobile device, launch a compatible application or select a document from your file manager.
2 Depending on your mobile device, do one of the following:
• Tap >
Print.
• Tap
> Print.
• Tap > Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Printing from a flash drive
1 Insert the flash drive.
Notes:
• If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
Printing 38
2 From the display, touch the document that you want to print.
If necessary, configure other print settings.
3 Send the print job.
To print another document, touch USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Supported flash drives and file types
Flash drives
Notes:
– The printer supports high‑speed USB flash drives with full‑speed standard.
–
USB flash drives must support the File Allocation Table system (FAT16/32).
Many flash drives are tested and approved for use with the printer. For more information, contact the place
where you purchased the printer.
File types
Documents:
• .doc or .docx
• .xls or .xlsx
• .ppt or .pptx
• .pdf
• .xps
Images:
• .dcx
• .gif
Printing 39
• .jpeg or .jpg
• .bmp
• .pcx
• .tiff or .tif
• .png
Configuring confidential jobs
1 From the control panel, navigate to:
Settings > Security > Confidential Print Setup
2 Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Keep duplicate
documents
Set the printer to print all documents with the same file name.
Printing confidential and other held jobs
1 With a document open, click File >
Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select Use Print and Hold, and then assign a user name.
5 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a four‑digit PIN.
6 Click OK or Print.
Printing 40
7 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Printing a font sample list
1 From the home screen, touch Settings > Reports
> Print > Print Fonts.
2 Touch PCL Fonts or PS Fonts.
Canceling a print job
From the printer control panel
1 From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2 Select the job to cancel.
From the computer
1 Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2 Select the job to cancel.
Printing 41
Copying
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Making copies
1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and output have the same paper
size.
2 From the home screen, touch Copy, and then specify the number of copies.
If necessary, adjust the copy settings.
3 Copy the document.
Note: To make a quick copy, from the control panel, press .
Copying photos
1 Place a photo on the scanner glass.
2 From the home screen, touch Copy > Content > Content Type > Photo.
3 Touch Content Source, and then select the setting that best matches the original photo.
4 Copy the photo.
Copying 42
Copying on letterhead
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy, and then specify the size of the original document.
3 Touch Copy to, and then select the tray that contains the specialty media.
If you are loading the specialty media into the multipurpose feeder, then navigate to:
Multipurpose Feeder > select the size of the specialty media > Letterhead
4 Send the copy job.
Copying on both sides of the paper
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Paper Setup.
3 Adjust the settings.
4 Copy the document.
Reducing or enlarging copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Copy > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3 Copy the document.
Collating copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Collate
> On [1,2,1,2,1,2].
3 Copy the document.
Placing separator sheets between copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Separator Sheets.
3 Adjust the settings.
4 Send the copy job.
Copying 43
Copying multiple pages onto a single sheet
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Pages per Side.
3 Adjust the settings.
4 Copy the document.
Creating a copy shortcut
1 From the home screen, touch Copy.
2 Configure the settings, and then touch .
3 Create a shortcut.
Copying 44
E-mailing
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Configuring the SMTP server for e‑mail
From the control panel
1 From the control panel, touch Settings >
E‑mail > E‑mail Setup.
2 Configure the settings.
From the Embedded Web Server
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > E‑mail.
3 From the E‑mail Setup section, configure the settings.
4 Click Save.
E-mailing 45
Sending an e-mail
Using the control panel
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch E-mail, and then enter the needed information.
Note: You can also enter the recipient using the address book or shortcut number.
3 If necessary, configure the output file type settings.
4 Send the e-mail.
Using the shortcut number
1 From the control panel, press #, and then enter the shortcut number using the keypad.
2 Send the e‑mail.
Creating an e-mail shortcut
1 From the home screen, touch E‑mail
.
2 Configure the settings, and then touch
.
3 Create a shortcut.
E-mailing 46
Faxing
Setting up the printer to fax
Notes:
• The following connection methods are applicable only in some countries or regions.
• During the initial printer setup, clear the fax function check box and any other function that you plan to
set up later, and then select Continue.
• If the fax function is enabled and not fully set up, then the indicator light may blink red.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer
in the area shown while actively sending or receiving a fax.
Configuring the SMTP server for fax
From the control panel
1 From the control panel, touch Settings > Fax
> Fax Server Setup > Fax Server E‑mail Settings.
2 Configure the settings.
Note: To use the SMTP server setting for e‑mail, enable Use E‑mail SMTP Server.
From the Embedded Web Server
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Server Setup.
Faxing 47
3 From the Fax Server E‑mail Settings section, configure the settings.
Note: To use the SMTP server setting for e‑mail, enable Use E‑mail SMTP Server.
4 Click Save.
Setting up fax using a standard telephone line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Faxing 48
Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto
Answer to Off).
• If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Faxing 49
Connected to different wall jacks
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• If you have only one telephone number on your line, then set the printer to receive faxes automatically.
• Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.
Setting up fax in countries or regions with different telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Faxing 50
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Faxing 51
Connecting the printer to a non‑RJ11 wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Faxing 52
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Faxing 53
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a different ring pattern.
1 From the home screen, touch Settings >
Fax > Fax Setup > Fax Receive Settings > Admin Controls >
Answer On.
2 Select a ring pattern.
Setting the fax date and time
1 From the home screen, touch Settings > Device > Preferences > Date and Time > Configure.
2 Configure the settings.
Configuring daylight saving time
1 From the home screen, touch Settings > Device > Preferences > Date and Time > Configure.
2 In the Time Zone menu, select Custom.
3 Configure the settings.
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑
page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Faxing 54
Sending a fax
Using the control panel
1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 If necessary, configure other fax settings.
4 Send the fax job.
Using the computer
Note: Make sure that the Universal Fax driver is installed.
1 With a document open, click File
> Print.
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Click Fax > Enable fax, and then enter the recipient number.
4 If necessary, configure other fax settings.
5 Send the fax job.
Scheduling a fax
1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Fax > To > enter the fax number > Done
3 Touch Send Time, configure the settings, and then touch Done.
4 Send the fax.
Creating a fax destination shortcut
1 From the home screen, touch Fax > To.
2 Enter the recipient number, and then touch Done.
3 Touch
.
4 Create a shortcut.
Changing the fax resolution
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
Faxing 55
3 Touch Resolution, and then adjust the setting.
4 Send the fax.
Adjusting the fax darkness
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 Touch Darkness, and then adjust the setting.
4 Send the fax.
Printing a fax log
1 From the home screen, touch Settings > Reports > Fax.
2 Touch Fax Job Log or Fax Call Log.
Blocking junk faxes
1 From the home screen, touch Settings > Fax
> Fax Setup > Fax Receive Settings > Admin Controls.
2 Set Block No Name Fax to On.
Holding faxes
1 From the home screen, touch Settings >
Fax > Fax Setup > Fax Receive Settings > Holding Faxes.
2 Select a mode.
Forwarding a fax
1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2 Touch Fax Forwarding > Forward.
3 Configure the Forward to and Confirmation E‑mail settings.
Faxing 56
Scanning
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Scanning to an FTP server
1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, touch FTP, and then enter the needed information.
3 If necessary, configure other FTP settings.
4 Send the FTP job.
Creating an FTP shortcut
1 From the home screen, touch FTP.
2 Enter the FTP server address, and then touch .
3 Create a shortcut.
Scanning 57
Scanning to a flash drive
1 Load an original document into the ADF tray or on the scanner glass.
2 Insert the flash drive.
3 Touch Scan to USB and adjust the settings if necessary.
Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen.
4 Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Scanning 58
Scanning to a fax server
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Scan Center, and then from the list of destinations, select Fax.
3 Select a fax destination.
Note: To create a fax destination, touch Create Fax.
4 Scan the document.
Sending scanned documents to a computer
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Scan Profiles > Scan To Computer.
3 Select the scan profile where you want to save the document.
Scanning 59
Understanding the printer menus
Menu map
Device
• Preferences
• Eco‑Mode
• Remote Operator Panel
• Notifications
• Power Management
• Accessibility
• Restore Factory Defaults
• Maintenance
• Visible Home Screen Icons
• About this Printer
Print
• Layout
• Setup
• Quality
• Job Accounting
• XPS
• PDF
• PostScript
• PCL
• HTML
• Image
Paper
• Tray Configuration • Media Configuration
Copy Copy Defaults
Fax Fax Defaults
E‑mail
• E‑mail Setup
• E‑mail Defaults
• Web Link Setup
FTP FTP Defaults
USB Drive
• Flash Drive Scan • Flash Drive Print
Network/Ports
• Network Overview
• Wireless
• Ethernet
• TCP/IP
• SNMP
• IPSec
• 802.1x
• LPD Configuration
• HTTP/FTP Settings
• ThinPrint
• USB
• Restrict external network access
• Google Cloud Print
• Wi‑Fi Direct
Security
• Login Methods
• Schedule USB Devices
• Security Audit Log
• Login Restrictions
• Confidential Print Setup
• Disk Encryption
• Erase Temporary Data Files
• Solutions LDAP Settings
• Miscellaneous
Reports
• Menu Settings Page
• Device
• Print
• Shortcuts
• Fax
• Network
Understanding the printer menus 60
Help
• Print All Guides
• Mono Quality Guide
• Connection Guide
• Copy Guide
• E‑mail Guide
• Fax Guide
• Information Guide
• Media Guide
• Moving Guide
• Print Quality Guide
• Scan Guide
• Supplies Guide
Troubleshooting Print Quality Test Pages Cleaning the Scanner
Device
Preferences
Menu item Description
Display Language Set the language of the text that appears on the display.
Country/Region Identify the country or region that the printer is configured to
operate.
Run initial setup
Off*
On
Run the setup wizard.
Keyboard
Keyboard Type
Select a language as a keyboard type.
Note: All the Keyboard Type values may not appear or may
require special hardware be installed to appear.
Displayed information
Display Text 1 (IP Address*)
Display Text 2 (Date/Time*)
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format (MM‑DD‑YYYY*)
Time Format (12 hour A.M./P.M.*)
Time Zone (UTC‑5:00*)
Network Time Protocol
Enable NTP (On*)
NTP Server
Enable Authentication (None*)
Configure the printer date and time and network time protocol.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 61
Menu item Description
Screen Brightness
20–100% (90*)
Adjust the brightness of the display.
Flash Drive Access
Enabled*
Disabled
Enable access to the flash drive.
Allow Background Removal
Off
On*
Specify whether background removal is allowed.
Allow Custom Job scans
Off
On*
Specify whether the Custom Job Scanning setting appears for
copy, scan, and fax.
Note: This menu setting appears only when a hard disk is
installed.
One Page Flatbed Scanning
Off*
On
Set the printer to scan any type of job involving the scanner
glass as a single page.
Note: The printer returns to the home screen after
performing a single flatbed scan instead of displaying
prompts.
Express Scanning
Off*
On
Set the initial scanning speed point to the fastest speed.
Output Lighting
Off
On*
Enable the integrated output light or indicator light of an
optional output bin.
Audio Feedback
Button Feedback (On*)
Volume (5*)
• Enable audio feedback for button presses, panel
interactions, paper loaded prompts, and error notifications.
• Adjust the feedback volume.
Screen Timeout
5–300 seconds (60*)
Set the idle time before the display shows the home screen or
before the printer logs out a user account automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Eco-Mode
Menu item Description
Print
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 62
Menu item Description
Print
Pages per Side
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Print
Toner Darkness
1–10 (8*)
Determine the lightness or darkness of text images.
Copy
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original
document.
Copy
Pages per Side
Off*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the scanning behavior based on the original
document.
Copy
Darkness
1–9 (5*)
Determine the darkness of the scanned text images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 63
Menu item Description
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
Error Lighting
Off
On*
Set the indicator light to come on when a printer error occurs.
Note: This menu item appears only in some printer models.
ADF Loaded Beep
Off
On*
Enable a sound when loading paper into the ADF.
Alarm Control
Off
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Cartridge Alarm
Off
Single*
Continuous
Set the number of times that the alarm sounds when the toner
cartridge is low.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 64
Menu item Description
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway
Primary SMTP Gateway Port (25*)
Secondary SMTP Gateway
Secondary SMTP Gateway Port (25*)
SMTP Timeout (30 seconds*)
Reply Address
Always use SMTP default Reply Address
(Off*)
Use SSL/TLS (Disabled*)
Require Trusted Certificate (On*)
SMTP Server Authentication
(No authentication required*)
Device‑Initiated E‑mail (None*)
User‑Initiated E‑mail ((None*)
Use Active Directory Device Credentials
(Off*)
Device Userid
Device Password
Kerberos 5 REALM
NTLM Domain
Disable “SMTP server not set up” error (Off*)
Configure an SMTP server to send e‑mail to a group of pre-
defined e-mail addresses when certain events occur on the
printer.
Error Prevention
ADF Multifeed Sensor
Off
On*
Detect when the ADF picks more than one sheet of media at
once.
Error Prevention
Jam Assist
Off
On*
Set the printer to flush blank pages or pages with partial prints
automatically after a jammed page has been cleared.
Error Prevention
Auto Continue
Off
On* (5 seconds)
Let the printer continue processing or printing a job
automatically after clearing certain printer conditions that
require user intervention.
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 65
Menu item Description
Error Prevention
Auto Reboot
Max Auto Reboots
1–20 (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window
1–525600 seconds (720*)
Set the time before the printer performs an automatic reboot.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Error Prevention
Page Protect
Off*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
Off
On
Auto*
Set the printer to reprint jammed pages.
Jam Content Recovery
Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
Power Management
Menu item Description
Sleep Mode Profile
Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode
after printing.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 66
Menu item Description
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns off.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn off the printer while an active
Ethernet connection exists.
Schedule Power Modes
Schedules
Add New Schedule
Schedule the printer when to enter Sleep or Hibernate mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Accessibility
Menu item Description
Duplicate Key Strike Interval
0–5 seconds (0*)
Set the interval during which the printer ignores duplicate key presses on an
attached keyboard.
Key Repeat Initial Delay
0.25–5 seconds (1*)
Set the initial length of delay before a repeating key starts repeating.
Note: Appears only when a keyboard is attached to the printer.
Key Repeat Rate
0.5–30 (30*)
Set the number of presses per second for a repeating key.
Note: Appears only when a keyboard is attached to the printer.
Prolong Screen Timeout
Off*
On
Let the user remain in the same location and reset the Screen Timeout timer when
it expires instead of returning to the home screen.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 67
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Restore app settings
Restore the printer factory default settings.
Maintenance
Configuration Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
USB Configuration
USB Scan to Local
Off
On*
Set whether the USB device driver enumerates as a USB
Simple device (single interface) or as a USB Composite device
(multiple interfaces).
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Tray Configuration
Size Sensing
Tray [x] Sensing
Off
On*
Set the tray to sense automatically the paper size loaded into
it.
Tray Configuration
Tray Linking
Automatic*
Off
Set the printer to link the trays that have the same paper type
and paper size settings.
Tray Configuration
Show Tray Insert Message
Off
Only for unknown sizes*
Always
Show the Tray Insert message.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 68
Menu item Description
Tray Configuration
A5 Loading
Short Edge
Long Edge*
Determine the default loading orientation for the A5 size paper
in all paper sources.
Tray Configuration
Paper Prompts
Auto*
Multipurpose Feeder
Manual Paper
Set the paper source that the user fills when a prompt to load
paper appears.
Tray Configuration
Envelope Prompts
Auto*
Multipurpose Feeder
Manual Envelope
Set the paper source that the user fills when a prompt to load
envelope appears.
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
HealthCheck Statistics
Print reports about printer menu settings, status, and event
logs.
Printer Emulations
PPDS Emulation
Off*
On
Set the printer to recognize and use the PPDS data stream.
Printer Emulations
PS Emulation
Off
On*
Set the printer to recognize and use the PS data stream.
Printer Emulations
Emulator Security
Page Timeout
0–60 (60*)
Set the page timeout during emulation.
Printer Emulations
Emulator Security
Reset Emulator After Job
Off*
On
Reset the emulator after a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 69
Menu item Description
Printer Emulations
Emulator Security
Disable Printer Message Access
Off
On*
Disable access to printer message during emulation.
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Set fax to enter Sleep mode whenever the printer determines
that it should.
Fax Configuration
Fax Storage Location
NAND
Disk*
Set the storage location for all faxes.
Note: This menu item appears only when a hard disk is
installed.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the high‑frequency screens.
Print Configuration
Print Density
1–5 (3*)
Copy Density
1–5 (3*)
Adjust the toner density when printing or copying documents.
Print Configuration
A4 Fuser
Compress*
Clip
Set the fuser behavior when printing on a letter-size paper.
Device Operations
Quiet Mode
Off*
On
Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the overall
performance of the printer.
Device Operations
Safe Mode
Off*
On
Set the printer to operate in a special mode, in which it attempts
to continue offering as much functionality as possible, despite
known issues.
For example, when set to On, and the duplex motor is
nonfunctional, the printer performs one‑sided printing of the
documents even if the job is two‑sided printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 70
Menu item Description
Device Operations
Minimum Copy Memory
20 MB*
30 MB
50 MB
80 MB
100 MB
Set the minimum memory allocation for storing copy jobs.
Device Operations
Clear Custom Status
Erase user‑defined strings for the Default or Alternate custom
messages.
Device Operations
Clear all remotely‑installed messages
Erase messages that were remotely installed.
Device Operations
Automatically Display Error Screens
Off
On*
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Device Operations
Honor orientation on fast path copy
Off*
On
Enable the printer to use the orientation setting under the Copy
menu when sending quick copy jobs.
Device Operations
Enable Optional Parallel Port
Off*
On
Enable the optional parallel port.
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on the target page
is uniform all the way around the target. If it is not, then the
printer margins must be reset.
Scanner Configuration
Scanner Manual Registration
Front ADF Registration
Rear ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing the ADF,
scanner glass, or controller board.
Scanner Configuration
Reset Maintenance Counter
Resetting ADF Maintenance Counter
Reset the counter after replacing the ADF maintenance kit.
Scanner Configuration
Edge Erase
Flatbed Edge Erase (3*)
ADF Edge Erase (3*)
Set the size, in millimeters, of the no‑print area around an ADF
or flatbed scan job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 71
Menu item Description
Scanner Configuration
ADF Deskew
ADF Electronic Deskew(On*)
Reduce skewing of documents that are scanned from the ADF.
Scanner Configuration
Disable Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner when it is not working properly.
Scanner Configuration
Tiff Byte Order
CPU Endianness*
Little Endian
Big Endian
Set the byte order of a TIFF‑formatted scan output.
Scanner Configuration
Exact Tiff Rows Per Strip
On*
Off
Set the RowsPerStrip tag value of a TIFF‑formatted scan
output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
Menu item Description
Out of Service Erase
Memory Last Sanitized
Hard Disk Last Sanitized
Show information on when the printer memory or
hard disk was last sanitized.
Note: Hard Disk Last Sanitized appears only when a
hard disk is installed.
Out of Service Erase
Sanitize all information on nonvolatile memory
Erase all printer and network settings
Erase all apps and app settings
Erase all shortcuts and shortcut settings
Sanitize all information on hard disk
Erase downloads (Erase all macros, fonts, PPOs, etc.)
Erase buffered jobs
Erase Held jobs
Clear all information on non‑volatile memory and
information on the hard disk.
Note: Sanitize all information on hard disk appears
only when a hard disk is installed.
Understanding the printer menus 72
Visible Home Screen Icons
Menu Description
Copy
E-mail
Fax
Status/Supplies
Job Queue
Change Language
Shortcut Center
Address Book
Bookmarks
Held Jobs
USB
FTP
Scan Profiles
App Profiles
Scan Center
Card Copy
Specify which icons to show on the home screen.
About this Printer
Menu item Description
Asset Tag Show the serial number of the printer.
Printer’s Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB Export the configuration file to a flash drive.
Export Compressed Logs to USB Export the compressed log files to a flash drive.
Print
Layout
Menu item Description
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 73
Menu item Description
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)*
Keep the pages of a print job stacked in sequence, particularly when printing multiple
copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Pages per Side
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using the Pages per Side menu.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using the Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using the Pages per Side menu.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Fit to page
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 74
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Job Waiting
Off*
On
Preserve print jobs requiring supplies so that jobs not requiring the missing
supplies can print.
Note: This menu item appears only when a hard disk is installed.
Job Hold Timeout
0–255 (30*)
Set the time in seconds that the printer waits for user intervention before
it holds jobs that require unavailable resources and continues to print other
jobs in the print queue.
Note: This menu item appears only when a hard disk is installed.
Download Target
RAM*
Disk
Specify where to save all permanent resources, such as fonts and macros,
that have been downloaded to the printer.
Note: This menu item appears only when a hard disk is installed.
Resource Save
Off*
On
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
• When set to Off, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
• When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order when you choose to print all held and confidential jobs.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Resolution
300 dpi
600 dpi*
1200 dpi
1200 Image Q
2400 Image Q
Set the resolution for the text and images on the printed output.
Note: Resolution is determined in dots per inch or image quality.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 75
Menu item Description
Pixel Boost
Off*
Fonts
Horizontally
Vertically
Both directions
Enable more pixels to print in clusters for clarity, in order to enhance text and
images.
Toner Darkness
1 to 10 (8*)
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Brightness
‑6 to 6 (0*)
Adjust the brightness of the printed output.
Contrast
0 to 5 (0*)
Adjust the contrast of the printed output.
Gray Correction
Auto*
Normal
Adjust the contrast enhancement applied to images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Job Accounting
Menu item Description
Job Accounting
Off*
On
Set the printer to create a log of the print jobs that it receives.
Note: This menu item appears only when a flash memory or hard disk is
installed.
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Log Action at End of Frequency
None*
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value defined in Accounting Log Frequency determines when this
action is triggered.
Log Near Full Level
Off
On (95 MB*)
Specify the maximum size of the log file before the printer executes the Log
Action at Near Full.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 76
Menu item Description
Log Action at Near Full
None*
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk is nearly full.
Note: The value defined in Log Near Full Level determines when this action
is triggered.
Log Action at Full
None*
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when hard disk usage reaches the maximum
limit (100MB).
URL to Post Log Specify where the printer posts job accounting logs.
E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.
Log File Prefix Specify the prefix for the log files.
Note: The current host name defined in the TCP/IP menu is used as the
default log file prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
XPS
Menu item Description
Print Error Pages
Off*
On
Print a test page that contains information on errors.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in 1200 dpi.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 77
PDF
Menu item Description
Scale To Fit
Off*
On
Scale the page content to fit the selected paper size.
Annotations
Print
Do Not Print*
Specify whether to print annotations in the PDF.
Print PDF Error
Off
On*
Enable the printing of PDF error.
Note: An asterisk (*) next to a value indicates the factory default setting.
PostScript
Menu item Description
Print PS Error
Off*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in 1200 dpi.
Lock PS Startup Mode
Off
On*
Disable the SysStart file.
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
• Resident sets the printer to search its memory for the requested font
before searching the flash memory or printer hard disk.
• Flash/Disk sets the printer to search the flash memory or printer hard
disk for the requested font before searching the printer memory.
• This menu item appears only when a flash memory or hard disk is
installed.
Wait Timeout
Off
On*
Enable the printer to wait for more data before canceling a print job.
Note: When enabled, the factory default setting is 40 seconds.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 78
PCL
Menu item Description
Font Source
Resident*
Disk
Flash
All
Choose the source which contains the default font selection.
Notes:
• Flash and Disk appear only when a flash memory or hard disk is
installed.
• For Flash and Disk to appear, make sure that they are not read‑ or
write‑protected.
Font Name
Courier*
Select a font from the specified font source.
Symbol Set
10U PC‑8*
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the different
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
data stream.
Notes:
• This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
• 60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width of any job printed in 1200 dpi.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
Off*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 79
Menu item Description
Auto LF after CR
Off*
On
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign MP Feeder
Assign Tray [x]
Assign Manual Paper
Assign Manual Envelope
View Factory Defaults
Restore Defaults
• Configure the printer to work with a different print driver or custom
application that uses a different set of source assignments to request a
given paper source.
• Show the factory default value assigned for each paper source.
• Restore the tray renumber values to their factory defaults.
Print Timeout
Off
On* (90 seconds)
Set the printer to end a print job after it has been idle for the specified
amount of time.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTML
Menu item Description
Font Name
Times*
Set the font to use when printing HTML documents.
Font Size
1–255 (12*)
Set the font size to use when printing HTML documents.
Scale
1–400% (100*)
Scale HTML documents for printing.
Orientation
Portrait*
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm (19*)
Set the page margin for HTML documents.
Backgrounds
Do Not Print
Print*
Print background information or graphics in HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
Off*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 80
Menu item Description
Invert
Off*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
Off
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
• Off prompts the user to load the required paper size.
• All Listed allows all available substitutions.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 81
Menu item Description
Configure MP
Cassette*
Manual
First
Determine the behavior of the multipurpose feeder.
Notes:
• Cassette configures the multipurpose feeder as the automatic paper
source.
• Manual sets the multipurpose feeder only for manual-feed print jobs.
• First configures the multipurpose feeder as the primary paper source.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–52 inches (8.5*)
76–1321 mm (216*)
Set the portrait width of the universal paper.
Portrait Height
3–52 inches (14*)
76.2–1321 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 82
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.5 inches (8.5*)
25.4–215.9 mm (215.9*)
Height
1–25 inches (11*)
25.4–635 mm (279.4*)
Orientation
Portrait*
Landscape
2 scans per side
Off*
On
Assign a scan size name and configure the scan settings.
Media Types
Menu item Description
Plain
Card Stock
Transparency
Recycled
Labels
Vinyl Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [X]
Specify the texture, weight, and orientation of the paper.
Understanding the printer menus 83
Copy
Copy Defaults
Menu item Description
Content Type
Text
Text/Photo*
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original document.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Pages per Side
Off*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Print Page Borders
Off*
On
Place a border around each image when printing multiple pages on a single
page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 84
Menu item Description
Collate
Off [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
“Copy to” Source
Tray [x] (1*)
Multipurpose Feeder
Auto Size Match
Specify the paper source for the copy job.
Darkness
1 to 9 (5*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Header/Footer
Left Header
Middle Header
Right Header
Left Footer
Middle Footer
Right Footer
Specify the header or footer information on the scanned image.
Overlay
Confidential
Copy
Draft
Urgent
Custom
Off*
Specify the overlay text to print on each copy.
Custom overlay Type the text for the Custom choice in Overlay menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 85
Menu item Description
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
• Content-based removes the background color from the original
document .
• Fixed removes image noise from a photo.
Auto Center
Off*
On
Align the content at the center of the page.
Mirror Image
Off*
On
Create a mirror image of the original document.
Negative Image
Off*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the original document.
Scan Edge to Edge
Off*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Transparency Separators
Off
On*
Insert a blank sheet between transparencies.
Allow Priority Copies
Off
On*
Interrupt a print job to make copies.
Custom Job Scanning
Off*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or different settings.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 86
Menu item Description
Allow Save as Shortcut
Off
On*
Save copy settings as a shortcut.
Adjust ADF Skew
Off
On*
Set the printer to adjust the skewed images from documents that are scanned
from the ADF.
Sample copy
Off*
On
Print a sample copy to check the quality before printing the remaining copies.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax
Fax Defaults
Fax Mode
Menu item Description
Fax Mode
Fax*
Fax Server
Disabled
Select a fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Setup
Menu item Description
General Fax Settings
Fax Name
Fax Number
Fax ID (Fax Number*)
Memory Use (Equal*)
Cancel Faxes (Allow*)
Fax Number Masking (Off*)
Digits to Mask
Enable Line Connected Detection (On*)
Optimize Fax Compatibility
Fax Transport (Analog*)
Configure the general fax settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 87
Menu item Description
Fax Send Settings
Resolution (Standard*)
Original Size (Mixed Sizes*)
Orientation (Portrait*)
Sides (Off*)
Content Type (Text*)
Content Source (Black and White Laser*)
Darkness (5*)
Behind a PABX (Off*)
Dial Mode (Tone*)
Advanced Imaging
Color Balance (0*)
Color Dropout
Contrast (Best for Content*)
Background Removal
Background Detection (Content‑based*)
Level (0*)
Mirror Image (Off*)
Negative Image (Off*)
Shadow Detail (0*)
Scan Edge to Edge (Off*)
Sharpness (3*)
Temperature (0*)
Admin Controls
Automatic Redial (5*)
Redial Frequency (3 minutes*)
Enable ECM (On*)
Enable Fax Scans (On*)
Driver to Fax (Off*)
Allow Save as Shortcut (On*)
Max Speed (33600*)
Custom Job Scanning (Off*)
Scan Preview (Off*)
Adjust ADF Skew (Off*)
Enable Color Fax Scans(Off by Default*)
Auto Convert Color Faxes to Mono Faxes
(On*)
Confirm Fax Number (Off*)
Dial Prefix
Dialing Prefix Rules
Configure the fax send settings.
Note: Custom Job Scanning and Scan Preview appear only
when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 88
Menu item Description
Fax Receive Settings
Fax Job Waiting (None*)
Rings to Answer (3*)
Auto Reduction (On*)
Paper Source (Auto*)
Sides (Off*)
Separator Sheets (None*)
Separator Sheet Source(Tray 1*)
Output Bin(Standard Bin*)
Fax Footer (Off*)
Fax Footer Time Stamp (Receive*)
Holding Faxes
Held Fax Mode (Off*)
Admin Controls
Enable Fax Receive (On*)
Enable Caller ID (On*)
Block No Name Fax (Off*)
Banned Fax List
Answer On (All Rings*)
Auto Answer (On*)
Fax Forwarding (Print*)
Forward to
Confirmation E‑mail
Max Speed (33600*)
Configure the fax receive settings.
Fax Cover Page
Fax Cover Page (Off by Default*)
Include To field (Off*)
Include From field (Off*)
From
Include Message field (Off*)
Message
Include Logo (Off*)
Include Footer [x]
Footer [x]
Configure the fax cover page settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 89
Menu item Description
Fax Log Settings
Transmission Log Frequency (Always*)
Transmission Log Action
Print (On*)
E‑mail (Off*)
E‑mail Logs To
Receive Error Log (Print Never*)
Auto Print Logs (On*)
Log Paper Source (Tray 1*)
Logs Display (Remote Fax Name*)
Enable Job Log (On*)
Enable Call Log (On*)
Log Output Bin (Standard Bin*)
Configure the fax log settings.
Speaker Settings
Speaker Mode (On until Connected*)
Speaker Volume (Low*)
Ringer Volume (On*)
Cancel outgoing faxes before they are transmitted, or cancel
incoming faxes before they finish printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server Setup
Menu item Description
General Fax Settings
To Format
Reply Address
Subject:
Message:
Enable analog receive (Off*)
Configure the general fax settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 90
Menu item Description
Fax Server E‑mail Settings
Use E‑mail SMTP Server (On*)
Primary SMTP Gateway
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout (30 seconds*)
Reply Address
Use SSL/TLS (Disabled*)
Required Trusted Certificate (On*)
SMTP Server Authentication (No authentication
required*)
Device‑Initiated E‑mail (None*)
User‑Initiated E‑mail (None*)
Use Active Directory Device Credentials (Off*)
Device Userid
Device Password
Kerberos 5 REALM
NTLM Domain
Disable “SMTP server not set up” error (Off*)
Configure the fax server e‑mail settings.
Fax Server Scan Settings
Image Format (PDF (.pdf)*)
Content Type (Text*)
Content Source (Black and White Laser*)
Fax Resolution (Standard*)
Darkness (5*)
Orientation (Portrait*)
Original Size (Mixed Sizes*)
Use Multi‑Page TIFF (On*)
Configure the fax receive settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
E-mail
E‑mail Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for
sending e-mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 91
Menu item Description
Secondary SMTP Gateway Type the server IP address or host name of your secondary or
backup SMTP server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP
server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does
not respond.
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply Address
On
Off*
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send e‑mail using an encrypted link.
Require Trusted Certificate
Off
On*
Require a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and Password
Use Session E‑mail address and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device Credentials
Off*
On
Specify whether credentials are required for user‑initiated e‑mail.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 92
Menu item Description
NTLM Domain Specify the domain name for the NTLM security protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
E‑mail Defaults
Menu item Description
Subject: Specify the e‑mail subject and message.
Message:
File Name Specify the filename for the scanned document.
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT(.txt)
RTF (.rtf)
DOC (.docx)
CSV (.csv)
Specify the file format of the scanned document.
PDF Settings
PDF Version (1.5*)
Archival Version (A‑1a*)
Highly Compressed (Off*)
Secure (Off*)
Archival (PDF/A) (Off*)
Configure the PDF settings of the scanned document.
Notes:
• Archival Version and Archival (PDF/A) are supported only when PDF Version is
set to 1.4.
• Highly Compressed appears only when hard disk is installed.
Content Type
Text
Text/Photo*
Photo
Graphics
Improve the output result based on the content type of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 93
Menu item Description
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Original Size
Mixed Sizes*
Set the paper size of the original document.
Sides
Off*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides of the
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Yellow (0*)
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
E‑mail Bit Depth (1 bit*)
Configure the auto color detection setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 94
Menu item Description
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
• Content-based removes the background color from the original
document.
• Fixed removes image noise from a photo.
Mirror Image
Off*
On
Create a mirror image of the original document.
Negative Image
Off*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Scan Edge to Edge
Off*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Temperature
‑4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Max E‑mail Size
0–65535 (0*)
Set the allowable file size for each e‑mail.
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds
its allowable file size.
Note: You can type up to 1024 characters.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 95
Menu item Description
Limit Destinations Limit sending of e‑mail only to the specified list of domain name.
Note: Use a comma to separate each domain.
Send Me a Copy
Never appears*
On by Default
Off by Default
Always On
Send a copy of the e‑mail to yourself.
Allow self e‑mails only
Off*
On
Set the printer to send e‑mails to yourself only.
Use cc:/bcc:
Off*
On
Enable carbon copy and blind carbon copy in e‑mail.
Use Multi‑Page TIFF
Off
On*
Enable scanning of multiple TIFF images in one TIFF file.
TIFF Compression
JPEG
LZW*
Specify the compression type for TIFF files.
Text Default
5–95 (75*)
Set the text quality in the content being scanned.
Text/Photo Default
5–95 (75*)
Set the text and photo quality in the content being scanned.
Photo Default
5–95 (50*)
Set the photo quality of the content being scanned.
Adjust ADF Skew
Off
On*
Set the printer to adjust the skewed images from documents that are
scanned from the ADF.
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a transmission log for e‑mail scans.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing e‑mail logs.
Custom Job Scanning
Off*
On
Set the printer to scan the first set of original documents using the
specified settings, and then scan the next set with the same or different
settings.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 96
Menu item Description
Scan Preview
Off
On*
Show a scan preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
Off
On*
Save an e‑mail address as a shortcut.
E‑mail Images Sent As
Attachment*
Web Link
Specify how to send the images that are included in the e‑mail.
Reset E-mail Information After Sending
Off
On*
Reset the To, Subject, Message, and Filename fields to their default
values after sending an e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Web Link Setup
Menu item Description
Server Specify the credentials of the server that is hosting the images that are included
in the e-mail.
Login
Password
Path
File Name
Web Link
FTP
FTP Defaults
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOC (.docx)
CSV(.csv)
Specify the file format for the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 97
Menu item Description
PDF Settings
PDF Version (1.5*)
Archival Version (A‑1a*)
Highly Compressed (Off*)
Secure (Off*)
Archival (PDF/A) (Off*)
Configure the PDF settings for the scanned image.
Note: Highly Compressed appears only when a hard disk is installed.
Content Type
Text
Text/Photo*
Graphics
Photo
Improve the output result based on the content type of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original document.
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Original Size
Mixed Sizes*
Set the paper size of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 98
Menu item Description
Sides
Off*
Long Edge
Short Edge
Specify the orientation when scanning on both sides of the document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Yellow (0*)
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
FTP Bit Depth (1 bit*)
Configure the auto color detection setting.
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
• Content-based removes the background color from the original
document .
• Fixed removes image noise from a photo.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 99
Menu item Description
Mirror Image
Off*
On
Create a mirror image of the original document.
Negative Image
Off*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Scan Edge to Edge
Off*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Temperature
‑4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Default
5–95 (75*)
Set the quality of text on the scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text and photo on the scanned image.
Photo Default
5–95 (50*)
Set the quality of photo on the scanned image.
Use Multi‑Page TIFF
On*
Off
Enable scanning of multiple TIFF images in one TIFF file.
TIFF Compression
LZW*
JPEG
Specify the compression type for TIFF files.
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a transmission log for FTP scans.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 100
Menu item Description
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing FTP logs.
Custom Job Scanning
Off*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or different settings.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
Off
On*
Show a preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
Off
On*
Save an FTP address as a shortcut.
Adjust ADF Skew
Off*
On
Set the printer to adjust the skewed images from documents that are scanned
from the ADF.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB Drive
Flash Drive Scan
Menu item Description
Format
JPEG (.jpg)
PDF (.pdf)*
TIFF (.tif)
XPS (.xps)
TXT (.txt)
RTF (.rtf)*
DOCX (.doc)
CSV (.csv)
Specify the file format for the scanned image.
PDF Settings
PDF Version (1.5*)
Archival Version (A‑1a*)
Highly Compressed (Off*)
Secure (Off*)
Archival (PDF/A) (Off*)
Configure the PDF settings of the scanned image.
Notes:
• Archival Version and Archival (PDF/A) are supported only when PDF Version is
set to 1.4.
• Highly Compressed appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 101
Menu item Description
Content Type
Text
Text/Photo*
Graphics
Photo
Improve the output result based on the content type of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original document.
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Original Size
Mixed Sizes*
Set the paper size of the original document.
Sides
Off*
Long edge
Short edge
Specify the orientation of the original document when scanning on both sides of the
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 102
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Yellow (0*)
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
Scan Bit Depth (1 bit*)
Configure the auto color detection setting.
Scan Bit Depth
1 bit
8 bit*
Enable the Text/Photo mode to have smaller file sizes by using 1‑bit
image.
Note: This menu item appears only when Color is set to Gray.
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
• Content-based removes the background color from the original
document.
• Fixed removes image noise from a photo.
Mirror Image
Off*
On
Create a mirror image of the original document.
Negative Image
Off*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Scan Edge to Edge
Off*
On
Scan the original document from edge to edge.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 103
Menu item Description
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Temperature
‑4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Default
5–95 (75*)
Set the quality of text on the scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text and photo on the scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on the scanned image.
Use Multi‑Page TIFF
Off
On*
Enable scanning of multiple TIFF images in one TIFF file.
TIFF Compression
LZW*
JPEG
Specify the compression type for TIFF files.
Custom Job Scanning
Off*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or different settings.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
Off
On*
Show a scan preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Adjust ADF Skew
Off*
On
Set the printer to adjust the skewed images from documents that are scanned
from the ADF.
Note: An asterisk (*) next to a value indicates the factory default setting.
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 104
Menu item Description
Paper Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for the print job.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Keep the pages of a print job stacked in sequence, particularly when printing multiple
copies of the job.
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided printing.
Pages per Side
Off*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side menu.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side menu.
Separator Sheets
Off*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 105
Menu item Description
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Blank Pages
Do Not Print*
Print
Print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify the type of the network connection.
Note: Wireless is available only in printers connected to a wireless network.
Network Status Show the connectivity status of the printer network.
Display Network Status on
Printer
Off
On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network configuration settings.
Network Job Timeout
Off
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
Off*
On
Print a banner page.
Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall.
Enable Network Connections
Off
On*
Enable the printer to connect to a network.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 106
Menu item Description
Enable LLDP
Off*
On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless
network adapter.
Menu item Description
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
Network Name
Network Mode (Infrastructure*)
Wireless Security Mode (Disabled*)
Configure the wireless connection using the control
panel.
Wi‑Fi Protected Setup
Start Push Button Method
Start PIN Method
Establish a Wi‑Fi network and enable network security.
Enable Wi‑Fi Direct
On
Off*
Enable Wi-Fi Direct‑capable devices to connect to the
printer.
Compatibility
802.11b/g/n (2.4GHz)
802.11a/b/g/n/ac (2.4GHz/5GHz)*
802.11a/n/ac (5GHz)
Specify the standard for the Wi‑Fi network.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the security mode for connecting the printer to Wi‑Fi
devices.
IPv4
Enable DHCP (On*)
Set Static IP Address
Configure the IPv4 settings.
Understanding the printer menus 107
Menu item Description
IPv6
Enable IPv6 (On*)
Enable DHCPv6 (Off*)
Stateless Address Autoconfiguration (On*)
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix (64*)
All IPv6 Addresses
All IPv6 Router Addresses
Configure the IPv6 settings.
Network Address Specify the network address.
PCL SmartSwitch
Off
On*
Set the printer to switch automatically to PCL emulation
when a print job requires it, regardless of the default
printer language.
Note: When this setting is disabled, the printer does
not examine incoming data and uses the default printer
language specified in the Setup menu.
PS SmartSwitch
Off
On*
Set the printer to switch automatically to PostScript
emulation when a print job requires it, regardless of the
default printer language.
Note: When this setting is disabled, the printer does
not examine incoming data and uses the default printer
language specified in the Setup menu.
Job Buffering
Off*
On
Temporarily store print jobs on the hard disk before
printing.
Note: This menu item appears only when a hard disk is
installed.
Mac Binary PS
Auto*
On
Off
Set the printer to process Macintosh binary PostScript
print jobs.
Notes:
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Ethernet
Menu item Description
Network Speed Show the speed of the active network adapter.
IPv4
Enable DHCP (On*)
Set Static IP Address
Configure the IPv4 settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 108
Menu item Description
IPv6
Enable IPv6 (On*)
Enable DHCPv6 (Off*)
Stateless Address Autoconfiguration (On*)
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix (64*)
All IPv6 Addresses
All IPv6 Router Addresses
Configure the IPv6 settings.
Network Address
UAA
LAA
Specify the network address.
PCL SmartSwitch
Off
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
Off
On*
Set the printer to switch automatically to PostScript emulation when
a print job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buffering
Off*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
Off
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• Auto processes print jobs from computers using either
Windows or Macintosh operating systems.
• Off filters PostScript print jobs using the standard protocol.
Energy Efficient Ethernet
On
Off
Auto*
Reduce power consumption when the printer does not receive data
from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Understanding the printer menus 109
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update
NTP server
On*
Off
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP
Off*
On
Assign an IP address automatically.
DNS Server Address Specify the current Domain Name System (DNS) server address.
Backup DNS Address Specify the backup DNS server addresses.
Backup DNS Address 2
Backup DNS Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in different domains on the network.
Enable DDNS
Off*
On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
Off
On*
Update the multicast DNS settings.
WINS Server Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
Off*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify the IP addresses that are allowed to communicate with the printer over
TCP/IP.
Notes:
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 110
Menu item Description
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify the access option for IP addresses that are not in the list.
MTU
256–1500 Ethernet (1500*)
Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Traffic Maximum
Speed
Off*
On
Set the maximum transfer rate of the printer.
Note: When enabled, the option for this setting is 100–1000000
Kilobits/second.
Enable TLSv1.0
Off
On*
Enable the TLSv1.0 protocol.
Enable TLSv1.1
Off
On*
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
SNMP Versions 1 and 2c
Enabled
Off
On*
Allow SNMP Set
Off
On*
Enable PPM MIB
Off
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 111
Menu item Description
SNMP Version 3
Enabled
Off
On*
Set Read/Write Credentials
User Name
Password
Set Read‑only Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
Off
On*
Enable Internet Protocol Security (IPSec).
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
DH (Diffie‑Hellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4096 (16)
modp6144 (17)
Set the IPSec base configuration.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Proposed Encryption Method
3DES
AES*
Set the encryption method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 112
Menu item Description
Proposed Authentication Method
SHA1
SHA256*
SHA512
Set the authentication method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
IKE SA Lifetime (Hours)
1
2
4
8
24*
Specify the IKE SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec SA Lifetime (Hours)
1
2
4
8*
24
Specify the IPSec SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec Device Certificate Specify an IPSec certificate.
Pre‑Shared Key Authenticated
Connections
Host [x]
Configure the authenticated connections of the printer.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
Off*
On
Let the printer join networks that require authentication before
allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 113
Menu item Description
LPD Banner Page
Off*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
Off*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
Off*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTP/FTP Settings
Menu item Description
Enable HTTP Server
Off
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
Off
On*
Enable Hypertext Transfer Protocol Secure (HTTPS) to encrypt data transferring
to and from the print server.
Force HTTPS Connections
On
Off*
Force the printer to use HTTPS connections.
Enable FTP/TFTP
Off
On*
Send files using FTP/TFTP.
Local Domains Specify domain names for HTTP and FTP servers.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
FTP Proxy IP Address
HTTP Default IP Port
HTTPS Device Certificate
FTP Default IP Port
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 114
ThinPrint
Menu item Description
Enable ThinPrint
Off*
On
Print using ThinPrint.
Port Number
4000–4999 (4000*)
Set the port number for the ThinPrint server.
Bandwidth (bits/sec)
100–1000000 (0*)
Set the speed to transmit data in a ThinPrint environment.
Packet Size (kbytes)
0–64000 (0*)
Set the packet size for data transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Menu item Description
PCL SmartSwitch
Off
On*
Set the printer to switch to PCL emulation when a print job received through a USB port requires
it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
PS SmartSwitch
Off
On*
Set the printer to switch to PostScript emulation when a print job received through a USB port
requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
Job Buffering
Off*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
Off
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• Auto processes print jobs from computers using either Windows or Macintosh operating
systems.
• Off filters PostScript print jobs using the standard protocol.
Enable USB Port
Off
On*
Enable the front USB drive port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 115
Restrict external network access
Menu item Description
Restrict external network
access
Off*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E‑mail address for notification Specify an e‑mail address to send a notification of logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Subject Specify the subject and message of the notification e‑mail.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Google Cloud Print
Menu item Description
Registration
Register
Register the printer to the Google Cloud Print server.
Options
Enable Google Cloud Print
Off
On*
Print directly from your Google account.
Options
Enable Local Discovery
Off
On*
Allow the registered user and other users on the same subnet to
send jobs to the printer locally.
Options
Enable SSL Peer Verification
Off
On*
Verify authenticity of the peer certificate to connect to your Google
account.
Options
Always Print As Image
Off*
On
Set the printer to process PDF files as an image for faster printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wi‑Fi Direct
Note: This menu appears only when a direct Wi‑Fi network is the active network.
Understanding the printer menus 116
Menu item Description
SSID Specify the service set identifier (SSID) of the Wi‑Fi network.
Preferred Channel Number
Auto
1–11 (6*)
Show the PSK on the Network Setup Page.
Set PSK Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi
connection.
Show PSK on Setup Page
Off
On*
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
Auto‑Accept Push Button
Requests
Off*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secure.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 117
Security
Login Methods
Manage Permissions
Menu item Description
Function Access
Access Address Book in Apps
Modify Address Book
Manage Shortcuts
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Scan
Copy Function
Color Dropout
E‑mail Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
Use Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Network Folder ‑ Print
Network Folder ‑ Scan
Hard Disk ‑ Print
Hard Disk ‑ Scan
Control access to the printer functions.
Note: Some menu items appear only when a hard disk is installed.
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
Option Card Menu
SE Menu
Device Menu
Control access to the printer menu settings.
Understanding the printer menus 118
Menu item Description
Device Management
Remote Management
Firmware Updates
Apps Configuration
Operator Panel Lock
Import / Export All Settings
Out of Service Erase
Control access to the printer management options.
Apps
New Apps
Scan Center
Scan Center Custom [x]
Control access to printer applications.
Local Accounts
Menu item Description
Manage Groups/Permissions Show a list of all saved groups in the printer.
Add User
User Name/Password
User Name
Password
PIN
Create local accounts and specify their access to the printer functions,
administrative menus, printer management options, and applications.
Default Login Methods
Note: This menu appears only when you configure the settings in the Local Accounts menu.
Menu item Description
Control Panel
User Name/Password
User Name
Password
PIN
Specify the default login method to access the control panel.
Browser
User Name/Password
User Name
Password
PIN
Specify the default login method to access the browser.
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the front USB port.
Understanding the printer menus 119
Security Audit Log
Menu item Description
Enable Audit
Off*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
Off*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Remote Syslog Facility
0 ‑ Kernel Messages
1 ‑ User‑Level Messages
2 ‑ Mail System
3 ‑ System Daemons
4 ‑ Security/Authorization
Messages*
5 ‑ Messages Generated
Internally by Syslogs
6 ‑ Line Printer Subsystem
7 ‑ Network News Subsystem
8 ‑ UUCP Subsystem
9 ‑ Clock Daemon
10 ‑ Security/Authorization
Messages
11 ‑ FTP Daemon
12 ‑ NTP Subsystem
13 ‑ Log Audit
14 ‑ Log Alert
15 ‑ Clock Daemon
16 ‑ Local Use 0 (local0)
17‑ Local Use 1 (local1)
18 ‑ Local Use 2 (local2)
19 ‑ Local Use 3 (local3)
20 ‑ Local Use 4 (local4)
21 ‑ Local Use 5 (local5)
22 ‑ Local Use 6 (local6)
23 ‑ Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 120
Menu item Description
Severity of Events to Log
0 ‑ Emergency
1 ‑ Alert
2 ‑ Critical
3 ‑ Error
4 ‑ Warning*
5 ‑ Notice
6 ‑ Informational
7 ‑ Debug
Specify the priority level cutoff for logging messages and events.
Remote Syslog Non‑Logged
Events
Off*
On
Send all events, regardless of severity level, to the remote server.
Admin’s E‑mail Address Send e‑mail notification of logged events to the administrator.
E‑mail Log Cleared Alert
Off*
On
Send e‑mail notification to the administrator when a log entry is deleted.
E‑mail Log Wrapped Alert
Off*
On
Send e‑mail notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Older Entries*
E‑mail Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
E‑mail % Full Alert
Off*
On
Send e‑mail notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
E‑mail Log Exported Alert
Off*
On
Send e‑mail notification to the administrator when a log is exported.
E‑mail Log Settings Changed
Alert
Off*
On
Send e‑mail notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 121
Menu item Description
Digitally Sign Exports
Off*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged off automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
• A value of zero turns off this setting.
• When the limit is reached, the print jobs for that user name and PIN are
deleted.
Confidential Job Expiration
Off*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
• If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
• If the printer is turned off, then all confidential jobs held in the printer memory
are deleted.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 122
Menu item Description
Repeat Job Expiration
Off*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
Off*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Reserve Job Expiration
Off*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
Off*
On
Set the printer to hold all print jobs.
Keep duplicate documents
Off*
On
Set the printer to print other documents with the same file name without overwriting
any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Disk Encryption
Note: This menu appears only when a hard disk is installed.
Menu item Description
Status
Enabled
Disabled
Enable disk encryption.
Start encryption
Understanding the printer menus 123
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
Off*
On
Delete all files stored on the printer memory.
Stored on hard disk
1 Pass Erase*
3 Pass Erase
7 Pass Erase
Delete all files stored on the printer hard disk.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Solutions LDAP Settings
Menu item Description
Follow LDAP Referrals
Off*
On
Search the different servers in the domain for the logged-in user account.
LDAP Certificate Verification
Yes
No*
Enable verification of LDAP certificates.
Miscellaneous
Menu item Description
Protected Features
Show*
Hide
Show all the features that Function Access Control (FAC) protects regardless
of the security permission that the user has.
Note: Hide displays only FAC‑protected features that the user has access.
Print Permission
Off*
On
Let the user log in before printing.
Default Print Permission Login
User Name/Password*
User Name
Set the default login for Print Permission.
Security Reset Jumper
Enable “Guest” access*
No Effect
Specify user access to the printer.
Notes:
• The jumper is located beside a lock icon on the controller board.
• Enable “Guest” access provides anyone access to all aspects of the
printer.
• No Effect may make access to the printer impossible when the required
security information is unavailable.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 124
Menu item Description
Minimum Password Length
0–32
Specify the password length.
Note: An asterisk (*) next to a value indicates the factory default setting.
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer menus.
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
PS Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Directory Print the resources that are stored in the flash drive or hard disk.
Note: This menu item appears only when a flash drive or hard disk is
installed.
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
E‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Understanding the printer menus 125
Fax
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
Wi‑Fi Direct.
Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.
Help
Menu item Description
Print All Guides Prints all the guides
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Copy Guide Provides information about making a copy and configuring the settings
E‑mail Guide Provides information about sending an e‑mail and configuring the settings
Fax Guide Provides information about sending a fax and configuring the settings
Information Guide Provides information about the printer
Media Guide Provides information about loading paper and specialty media
Mono Quality Guide Provides information about solving mono print quality settings
Moving Guide Provides information about moving, locating, or shipping the printer
Print Quality Guide Provides information about solving print quality issues
Supplies Guide Provides information about ordering supplies
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Understanding the printer menus 126
Printing the Menu Settings Page
From the home screen, touch Settings > Reports > Menu Settings Page.
Understanding the printer menus 127
Securing the printer
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buffered data in your printer, turn off the printer.
To erase nonvolatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1 From the home screen, touch Settings >
Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3 Select Start initial setup wizard or Leave printer offline, and then touch Next.
4 Start the operation.
Erasing printer hard disk memory
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on hard disk check box, and then touch ERASE.
3 Select a method to erase data.
4 Start the operation.
Note: This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
Securing the printer 128
Encrypting the printer hard disk
This process erases all contents in the hard disk. If necessary, back up important data from the printer before
starting the encryption.
1 From the home screen, touch Settings >
Security > Disk Encryption > Start encryption.
2 Follow the instructions on the display.
Notes:
• To avoid loss of data, do not turn off the printer during the encryption process.
• This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
• After encryption, the printer automatically restarts.
Restoring factory default settings
1 From the home screen, touch Settings > Device > Restore Factory Defaults.
2 Touch Restore Settings > select the settings that you want to restore > RESTORE
.
3 Start the operation.
Statement of Volatility
Type of memory Description
Volatile memory The printer uses standard random access memory (RAM)
to buffer temporarily user data during simple print and
copy jobs.
Non-volatile memory The printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, printer settings, network
information, scanner and bookmark settings, and
embedded solutions.
Hard disk memory Some printers may have a hard disk drive installed. The
printer hard disk is designed for printer-specific
functionality. The hard disk lets the printer retain buffered
user data from complex print jobs, form data, and font
data.
Erase the content of any installed printer memory in the following circumstances:
• The printer is decommissioned.
• The printer hard disk is replaced.
• The printer is moved to a different department or location.
• The printer is serviced by someone from outside your organization.
• The printer is removed from your premises for service.
• The printer is sold to another organization.
Securing the printer 129
Disposing of a printer hard disk
•
Degaussing—Flushes the hard disk with a magnetic field that erases stored data
•
Crushing—Physically compresses the hard disk to break component parts and render them unreadable
• Milling—Physically shreds the hard disk into small metal bits
Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is
stored.
Securing the printer 130
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Adjusting the speaker volume
Adjusting the default internal speaker volume
The speaker volume will reset to default value after the session is logged out, when the printer wakes from
Sleep or Hibernate mode, or after a power‑on reset.
1 From the control panel, navigate to:
Settings > Device > Preferences > Audio Feedback
2 Select the volume.
Note: If Quiet Mode is enabled, then audible alerts are turned off.
Configuring the fax speaker settings
1 From the home screen, touch Settings > Fax
> Fax Setup > Speaker Settings.
2 Do the following:
• Set the Speaker Mode to Always On.
• Set the Speaker Volume to High.
• Activate the Ringer Volume.
Networking
Connecting the printer to a Wi‑Fi network
1 From the home screen, navigate to:
Settings > Network/Ports > Wireless
2 Select Setup On Printer Panel and then follow the instructions on the display.
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial
setup.
Maintaining the printer 131
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
• The access point (wireless router) is WPS‑certified or WPS‑
compatible. For more information, see the
documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
Using the Push Button method
1 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method
2 Follow the instructions on the display.
Using the personal identification number (PIN) method
1 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup
> Start PIN Method
2 Copy the eight‑digit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eight‑digit PIN, and then save the changes.
Connecting a mobile device to the printer wireless network
1 Enable Wi‑Fi Direct in the printer. From the home screen, touch Settings >
Network/Ports >
Wireless >
Enable Wi‑Fi Direct.
Notes:
• The Wi‑Fi Direct SSID and password are generated automatically. To view the Wi‑
Fi Direct SSID and
password, go to the Wi‑Fi Direct menu.
• You can also change the SSID and password, if necessary.
2 Connect your mobile device to the printer wireless network.
Maintaining the printer 132
Deactivating the Wi‑Fi network
1 From the home screen, touch Settings
>
Network/Ports >
Network Overview > Active Adapter > Standard
Network.
2 Follow the instructions on the display.
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer
before proceeding.
Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn off the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the scanner
1 Open the scanner cover.
Maintaining the printer 133
2 Using a damp, soft, lint-free cloth, wipe the following areas:
• ADF glass
• ADF glass pad
• Scanner glass
• Scanner glass pad
Maintaining the printer 134
3 Open door E.
4 Using a damp, soft, lint-free cloth, wipe the following areas:
• ADF glass pad in door E
• ADF glass in door E
5 Close door E, and then close the scanner cover.
Maintaining the printer 135
Ordering parts and supplies
To order parts and supplies, contact the place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Checking the status of parts and supplies
1 From the home screen, touch
Status/Supplies.
2 Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Ordering a toner cartridge
Notes:
• The estimated cartridge yield is based on the ISO/IEC 19752 standard.
• Extremely low print coverage for extended periods of time may negatively affect actual yield.
To order a toner cartridge, contact the place where you purchased the printer.
Configuring supply notifications
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications.
3 From the Supplies menu, click Custom Supply Notifications.
4 Select a notification for each supply item.
5 Apply the changes.
Replacing parts and supplies
Replacing the toner cartridge
1 Open door A.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Maintaining the printer 136
2 Remove the used toner cartridge.
3 Unpack the new toner cartridge, and then shake it to redistribute the toner.
Maintaining the printer 137
4 Insert the new toner cartridge.
5 Close the door.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
•
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Maintaining the printer 138
Shipping the printer
When shipping the printer, use the original packaging or contact the place where you purchased the printer.
Saving energy and paper
Configuring the power save mode settings
Sleep mode
1 From the home screen, touch Settings
> Device > Power Management > Timeouts > Sleep Mode.
2 Specify the amount of time that the printer stays idle before it enters Sleep Mode.
Hibernate mode
1 From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.
2 Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
• For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the printer display
1 From the home screen, touch Settings >
Device > Preferences > Screen Brightness.
2 Adjust the setting.
Conserving supplies
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
Maintaining the printer 139
Clearing jams
Avoiding jams
Load paper properly
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• Push the tray firmly into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
Clearing jams 140
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Clearing jams 141
Jam locations
1 Automatic document feeder
2 Standard, finisher, or output option bin
3 Door A
4 Multipurpose feeder
5 Trays
6 Door C
7 Finisher or output option rear door
• Door H
• Door N
• Door P
Clearing jams 142
Paper jam in trays
1 Remove the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Paper jam in door A
1 Open door A.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Clearing jams 143
2 Remove the toner cartridge.
3 Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of
future print jobs.
Clearing jams 144
4 Pull out the duplex unit.
5 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
6 Insert the duplex unit.
Clearing jams 145
7 Insert the imaging unit.
8 Insert the toner cartridge.
9 Close the door.
Paper jam in door C
1 Open door C.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
2 Remove the jammed paper from any of the following areas:
Clearing jams 146
Note: Make sure that all paper fragments are removed.
• Fuser area
• Below the fuser area
• Duplex area
3 Close the door.
Paper jam in the standard bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 147
Paper jam in the multipurpose feeder
1 Remove paper from the multipurpose feeder.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Flex, fan, and align the paper edges before loading.
Clearing jams 148
4 Reload paper.
Paper jam in the automatic document feeder
1 Remove all original documents from the ADF tray.
2 Open door D.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4 Close door D.
Clearing jams 149
5 Open the scanner cover.
6 Open door E.
7 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
8 Close door E, and then close the scanner cover.
Clearing jams 150
Paper jam in the 4‑bin mailbox
Paper jam in door N
1 Open door N.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Close the door.
Paper jam in the mailbox bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 151
Paper jam in the offset stacker or staple finisher
Paper jam in door H
1 Open door H.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 152
3 Close the door.
Paper jam in the offset stacker or staple finisher bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 153
Paper jam in the staple, hole punch finisher
Paper jam in door P
1 Open door P.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Close the door.
Paper jam in the staple, hole punch finisher bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 154
Staple jam in the staple finisher
1 Open door F.
Clearing jams 155
2 Remove the staple cartridge holder.
3 Remove the loose staples.
Clearing jams 156
4 Press the staples against the metal bracket.
Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the
staples near the metal bracket.
5 Insert the staple cartridge holder until it clicks into place.
6 Close the door.
Clearing jams 157
Staple jam in the staple, hole punch finisher
1 Depending on the staple jam location, open either door F or door G.
2 Remove the staple cartridge holder.
Clearing jams 158
3 Remove the loose staples.
4 Press the staples against the metal bracket.
Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the
staples near the metal bracket.
Clearing jams 159
5 Insert the staple cartridge holder until it clicks into place.
6 Close the door.
Clearing jams 160
Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
Notes:
• View the IP address on the home screen.
• An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
• Internet Explorer version 11 or later
• Microsoft Edge
• Safari version 6 or later
• Google Chrome
TM
version 32 or later
• Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Troubleshooting 161
Action Yes No
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact your dealer.
Unable to read flash drive
Action Yes No
Step 1
Check if the printer is not busy processing another job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is inserted into the front USB port.
Note: The flash drive does not work when it is inserted into the
rear USB port.
Is the flash drive inserted into the correct port?
Go to step 3. Insert the flash drive
into the correct port.
Step 3
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 39.
Is the flash drive supported?
Go to step 4. Insert a supported
flash drive.
Step 4
a Check if the USB port is enabled. For more information, see
“Enabling the USB port” on page 162.
b Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact your dealer.
Enabling the USB port
From the home screen, touch Settings >
Network/Ports > USB > Enable USB Port.
Troubleshooting 162
Checking the printer connectivity
1 From the home screen, touch Settings >
Reports > Network > Network Setup Page.
2 Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be
malfunctioning. Contact your administrator for assistance.
Hardware options problems
Defective flash detected
Contact your
dealer.
Not enough free space in flash memory for resources
Contact your dealer.
Unformatted flash detected
Try one or more of the following:
• From the control panel, select Continue to stop the defragmentation and continue printing.
• Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and needs to be
replaced. To replace the flash memory, contact your dealer.
Issues with supplies
Replace cartridge, printer region mismatch
Install the correct toner cartridge.
Non‑Printer Manufacturer supply
The printer has detected an unrecognized supply or part installed in the printer.
Your printer is designed to function best with genuine supplies and parts made by the printer manufacturer.
Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with supplies and parts from the printer manufacturer and may
deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond
the intended life may damage your printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
Troubleshooting 163
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, from the control panel, press and hold X and # simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine supply or part from the printer manufacturer.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the paper type is set to Envelope.
From the control panel, touch Settings > Paper > Tray
Configuration > Paper Size/Type > select a paper source
b Send the print job.
Does the envelope seal when printing?
Contact your
dealer. The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
a From the control panel, touch Settings > Print > Layout >
Collate > On [1,2,1,2,1,2].
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 3.
Troubleshooting 164
Action Yes No
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact your dealer.
Tray linking does not work
Action Yes No
Step 1
a Check if the trays contain the same paper size and paper type.
b Check if the paper guides are positioned correctly.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Set the paper size and paper type to match the paper loaded
in the linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that Tray Linking is set to Automatic. For more
information, see “Linking trays” on page 29.
b Print the document.
Do the trays link correctly?
The problem is
solved.
Contact your
dealer.
Troubleshooting 165
Paper frequently jams
Action Yes No
Step 1
a Remove the tray.
b Check if paper is loaded correctly.
Notes:
• Make sure that the paper guides are positioned correctly.
• Make sure that the stack height is below the maximum
paper fill indicator.
• Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
a From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Set the correct paper size and type.
c Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?
Contact your
dealer. The problem is
solved.
Jammed pages are not reprinted
Action Yes No
a From the home screen, touch Settings > Device > Notifications
> Jam Content Recovery.
b In the Jam Recovery menu, select On or Auto.
c Print the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact your
dealer.
Troubleshooting 166
Printing problems
Print quality is poor
Blank or white pages
Contact your dealer.
Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the print dark?
Go to step 2. The problem is
solved.
Troubleshooting 167
Action Yes No
Step 2
a Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b Reduce toner darkness. From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c Print the document.
Is the print dark?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Is the print dark?
Go to step 4. The problem is
solved.
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
a Replace textured paper with plain paper.
b Print the document.
Is the print dark?
Go to step 6. The problem is
solved.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print dark?
Contact your
dealer. The problem is
solved.
Troubleshooting 168
Fine lines are not printed correctly
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Are fine lines not printed correctly?
Go to step 2. The problem is
solved.
Step 2
a Adjust the print quality settings.
1 From the control panel, navigate to:
Settings > Print > Quality > Pixel Boost > Fonts
2 Adjust Toner Darkness to 7. From the control panel,
navigate to:
Settings > Print > Quality > Toner Darkness
b Print the document.
Are fine lines not printed correctly?
Contact your dealer. The problem is
solved.
Folded or wrinkled paper
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 169
Action Yes No
Step 1
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the paper folded or wrinkled?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper folded or wrinkled?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Is the paper folded or wrinkled?
Contact your
dealer. The problem is
solved.
Gray background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 170
Action Yes No
Step 1
a Turn off the printer, wait for 10 seconds, and then turn on the
printer.
b Decrease toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c Print the document.
Does gray background appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Does gray background appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Does gray background appear on prints?
Contact your
dealer. The problem is
solved.
Incorrect margins
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 171
Action Yes No
Step 1
a Adjust the paper guides to the correct position for the paper
loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting from the printer control
panel. Navigate to Settings > Paper
> Tray Configuration
>
Paper Size/Type.
b Print the document.
Are the margins correct?
The problem is
solved.
Contact your
dealer.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the print light?
Go to step 2. The problem is
solved.
Troubleshooting 172
Action Yes No
Step 2
a Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b Increase toner darkness. From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c Print the document.
Is the print light?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type
b Print the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
Check if the print resolution is set to 600 dpi.
a From the control panel, navigate to:
Settings > Print > Quality > Print Resolution
b Print the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
Check the status of the toner cartridge, and replace if necessary.
a From the control panel, navigate to:
Status/Supplies > Supplies
b Print the document.
Is the print light?
Contact your dealer. The problem is
solved.
Mottled print and dots
Troubleshooting 173
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the print mottled?
Go to step 2. The problem is
solved.
Step 2
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 3. Contact your dealer.
Step 3
Check the status of the imaging unit. From the control panel,
navigate to:
Status/Supplies > Supplies
Is the imaging unit near end of life?
Contact your dealer. Contact your dealer.
Paper curl
Action Yes No
Step 1
a Adjust the guides in the tray to the correct position for the paper
loaded.
b Print the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Troubleshooting 174
Action Yes No
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b Print the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Step 3
Print on the other side of the paper.
a Remove paper, flip it over, and then reload paper.
b Print the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper curled?
Contact your
dealer. The problem is
solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 175
Action Yes No
Step 1
a Adjust the guides in the tray to the correct position for the paper
loaded.
b Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b Print the document.
Is the print crooked or skewed?
Contact your
dealer. The problem is
solved.
Solid black pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Is the printer printing solid black pages?
Contact your
dealer. The problem is
solved.
Troubleshooting 176
Text or images cut off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Are text or images cut off?
Contact your dealer. The problem is
solved.
Toner easily rubs off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Does toner easily rub off?
Go to step 2. The problem is
solved.
Troubleshooting 177
Action Yes No
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Does toner easily rub off?
Contact your dealer. The problem is
solved.
Horizontal light bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Do horizontal light bands appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Do horizontal light bands appear on prints?
Contact your
dealer. The problem is
solved.
Troubleshooting 178
Vertical light bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical light bands appear on prints?
Contact your dealer. The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 179
Action Yes No
Step 2
Fix slow printing problems. For more information, see “Slow
printing” on page 183.
Do vertical white lines appear on prints?
Contact your dealer. The problem is
solved.
Vertical dark bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
a Check if the printer is using a genuine and supported toner
cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical dark bands appear on prints?
Contact your dealer. The problem is
solved.
Vertical dark lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Troubleshooting 180
Action Yes No
Step 1
Using a blank sheet of paper, make a two‑sided copy using the
ADF.
Do vertical dark lines or streaks appear on prints?
Go to step 2. Go to step 3.
Step 2
Using a damp, soft, lint-free cloth, wipe the following areas:
• ADF glass
• ADF glass pad
Do vertical dark lines or streaks appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Do vertical dark lines or streaks appear on prints?
Go to step 4. The problem is
solved.
Troubleshooting 181
Action Yes No
Step 4
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do vertical dark lines or streaks appear on prints?
Contact your dealer. The problem is
solved.
Vertical dark streaks with print missing
Contact your dealer.
Repeating defects
Contact your dealer.
Confidential and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Troubleshooting 182
Action Yes No
Step 2
The print job may contain a formatting error or invalid data.
• Delete the print job, and then send it again.
• For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
a Open the Printing Preferences dialog.
b From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
c From the Confidential Print section, enter a PIN.
d Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a Delete some held jobs to free up printer memory.
b Print the documents.
Are the documents printed?
The problem is
solved.
Contact your
dealer.
Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the printer is not in Quiet Mode.
From the home screen, touch Settings > Device > Maintenance
> Configuration Menu > Device Operations > Quiet Mode.
b Print the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Troubleshooting 183
Action Yes No
Step 3
a Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 600 dpi.
c Print the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Step 4
a From the home screen, touch Settings > Print > Quality > Print
Resolution.
b Set the resolution to 600 dpi.
c Print the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Step 5
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings
> Paper > Tray Configuration
>
Paper Size/Type.
• Heavier paper prints more slowly.
• Paper narrower than letter, A4, and legal may print more
slowly.
b Print the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
a Make sure that the printer settings for Media Texture and Media
Weight match the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration > Media Types.
Note: Rough paper texture and heavy paper weight may print
more slowly.
b Print the document.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is
solved.
Troubleshooting 184
Action Yes No
Step 8
a Make sure that the printer is not overheating.
Notes:
• Allow the printer to cool down after a long print job.
• Observe the recommended ambient temperature for the
printer. For more information, see “Selecting a location
for the printer” on page 9.
b Print the document.
Is the printer printing slow?
Contact your dealer. The problem is
solved.
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is on.
b Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Troubleshooting 185
Action Yes No
Step 5
a Remove, and then reinstall the print driver.
b Print the document.
Is the document printed?
The problem is
solved.
Contact your dealer.
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 7.
Troubleshooting 186
Action Yes No
Step 7
Turn off the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact your dealer.
Adjusting toner darkness
1 From the home screen, touch Settings > Print > Quality.
2 Adjust the toner darkness.
3 Apply the changes.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on the correct paper.
b Print the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Step 2
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b Make sure that the settings match the paper loaded.
c Print the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
a Check if the trays are linked.
For more information, see “Linking trays” on page 29.
b Print the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact your
dealer.
Troubleshooting 187
Faxing problems
Cannot send or receive faxes
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
• Telephone
• Handset
• Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
• Call the fax number to check if it is working properly.
• If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Step 4
Check the telephone wall jack.
a Connect the analog telephone directly to the wall jack.
b Listen for a dial tone.
c If you do not hear a dial tone, then use a different telephone
cable.
d If you still do not hear a dial tone, then connect the analog
telephone to a different wall jack.
e If you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Troubleshooting 188
Action Yes No
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
• If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
• If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
• If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
a Disconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
b Disable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Step 7
Scan the original document one page at a time.
a Dial the fax number.
b Scan the document.
Can you send or receive a fax?
The problem is
solved.
Contact your
dealer.
Troubleshooting 189
Can receive but not send faxes
Action Yes No
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
• Check if the shortcut number is set for the telephone number
that you want to dial.
• Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact your dealer.
Can send but not receive faxes
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Rings to Answer.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see “Blank or white
pages” on page 167.
Can you receive faxes?
The problem is
solved.
Contact your dealer.
Troubleshooting 190
Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
a From the control panel, touch Settings > Troubleshooting >
Print Quality Test Pages.
b Correct any print quality defects. For more information, see
“Print quality is poor” on page 167.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
a From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls.
b In the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact your
dealer.
Scanning problems
Cannot scan from a computer
Action Yes No
Step 1
a Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b Resend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Step 2
a Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b Resend the scan job.
Can you send the scan job?
The problem is
solved.
Contact your
dealer.
Troubleshooting 191
Partial copies of document or photo
Action Yes No
Step 1
a Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Step 2
a Match the paper size setting and the paper loaded in the tray.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact your
dealer.
Poor copy quality
Action Yes No
Step 1
a Clean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see “Cleaning the scanner” on page
133.
b Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
a Check the quality of the original document or photo.
b Adjust the scan quality settings.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact your
dealer.
Troubleshooting 192
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
a Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file that you want to scan.
a Make sure that the file name is not already used in the
destination folder.
b Make sure that the document or photo you want to scan is not
open in another application.
c Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration settings.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner unit open.
Did the scanner unit close correctly?
The problem is
solved.
Contact your dealer.
Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact your dealer. The problem is
solved.
Troubleshooting 193
Scanner does not respond
Action Yes No
Step 1
a Check if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
b Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is turned on.
b Resolve any error messages that appear on the display.
c Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
a Turn off the printer, wait for about 10 seconds, and then turn
the printer on.
b Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact your
dealer.
Adjusting scanner registration
1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner
Configuration > Scanner Manual Registration.
2 In the Print Quick Test menu, touch Start.
3 Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.
4 In the Copy Quick Test menu, touch Start.
5 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Left Margin and
Top Margin.
6 Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner
Configuration > Scanner Manual Registration.
2 In the Print Quick Test menu, touch Start.
Troubleshooting 194
3 Place the Print Quick Test page on the ADF tray.
4 Touch Front ADF Registration or Rear ADF Registration.
Notes:
• To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
• To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5 In the Copy Quick Test menu, touch Start.
6 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are different from the original document, then adjust Horizontal
Adjust and Top Margin.
7 Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Contacting your dealer
Before contacting your dealer, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Visit the place where you purchased your printer.
Troubleshooting 195
Notices
Product information
Product name:
DIGITAL MULTIFUNCTIONAL SYSTEM
MX-B557F/MX-B707F
Machine type:
7465
Model(s):
496, 896
Edition notice
May 2020
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Supplies
Standard supplies for this product that can be replaced by the user include toner cartridges.
Be sure to use only SHARP-specified products for the toner cartridges.
Notices 196
GENUINE SUPPLIES
For best copying results, be sure to use only Sharp Genuine Supplies which are designed,
engineered, and tested to maximize the life and performance of Sharp products. Look for the
Genuine Supplies label on the toner package.
Hot surface notice
此符號表示該表面或元件會發熱。
請當心：為避免被發熱表面或元件燙傷的危險，請先讓該表面或元件冷卻之後再觸摸。
Hinweis zum GS-Zeichen
Modell 496, 896
Gerätetyp 7465
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing One-sided: 54 (7465-496); 56
(7465-896)
Two-sided: 53 (7465-496); 55
(7465-896)
Scanning 57
Copying 58 (7465-496); 59 (7465-896)
Ready 14
Notices 197
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products. If you have further questions about recycling
options, contact your local sales office.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Taiwan waste dry cell batteries recycle logo notice
According to Article 15 of the Waste Disposal Act in the announcement of Taiwan EPA, the producing or the
importing manufacturer is responsible for recycling, clearance, and disposal of dry cell batteries, batteries
packaged with products and sold, given, and promoted with products to consumers may be labeled with the
recycling mark with the remark "please recycle waste batteries" on the product package, the label, or the
product manual. Enclosed please find the waste dry cell batteries recycle logo with the remark. Please give the
Notices 198
waste dry cell batteries to a company who has the waste dry cell batteries recycle logo and provides the recycle
service in order to have the appropriate process for the waste dry cell batteries.
BSMI battery notice
Taiwan RoHS information 限用物質含有情況標示
適用於印表機、雷射印表機、多功能複合機或多功能印表機。
Applies to Printer, Laser Printer, Multifunction Machine, or Multifunction Printer.
型號（型式）：請參閱「注意事項」章節或「控管資訊」章節。
Type designation (Type): Please see the “Notices” section or the “Regulatory information” section.
單元 限用物質及其化學符號
鉛
(Pb)
汞
(Hg)
鎘
(Cd)
六價鉻
(Cr
+6
)
多溴聯苯
(PBB)
多溴二苯醚
(PBDE)
電路板
電源供應器
電源線
連接器
機械組件—軸,滾軸
機械組件—馬達
機械組件—其他
液晶/LED 顯示面板
Notices 199
單元 限用物質及其化學符號
鉛
(Pb)
汞
(Hg)
鎘
(Cd)
六價鉻
(Cr
+6
)
多溴聯苯
(PBB)
多溴二苯醚
(PBDE)
備考 1.〝 〞係指該項限用物質之百分比含量未超出百分比含量基準值。
備考 2.〝 〞係指該項限用物質為排除項目。
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Products that have earned the ENERGY STAR® are designed to protect the environment through superior
energy efficiency.
The products that meet the ENERGY STAR® guidelines carry the ENERGY STAR® logo.
The products without the logo may not meet the ENERGY STAR® guidelines.
Temperature information
Operating temperature and relative humidity
15.6 to 32.2°C (60 to 90°F) and 15 to 80% RH
1.1 to 35°C (34 to 95°F) and 8 to 80% RH
Maximum wet bulb temperature: 22.8°C (73°F)
Printer / cartridge / imaging unit long-
term storage
1
1
Supplies shelf life is approximately 2 years. This is based on storage in a standard office environment at 22°C (72°F)
and 45% humidity.
2
Wet-bulb temperature is determined by the air temperature and the relative humidity.
Notices 200
Printer / cartridge / imaging unit short-term
shipping
-40 to 43.3°C (-40 to 110°F)
1
Supplies shelf life is approximately 2 years. This is based on storage in a standard office environment at 22°C (72°F)
and 45% humidity.
2
Wet-bulb temperature is determined by the air temperature and the relative humidity.
Información de la energía de México
Consumo de energía en operación:
750 Wh (7465-496); 900 Wh (7465-896)
Consumo de energía en modo de espera:
0.2 Wh
Cantidad de producto por unidad de energía consumida:
4.4 páginas / Wh (7465-496); 4.67 páginas / Wh (7465-896)
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class: IIIb (3b) AlGaAs
Nominal output power (milliwatts): 25
Wavelength (nanometers): 755–800
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from
electronic inputs.
One-sided: 690 (7465-496); 850
(7465-896)
Two-sided: 490 (7465-496); 640
(7465-896)
Notices 201
Mode Description Power consumption (Watts)
Copy The product is generating hard‑copy output from
hard‑copy original documents.
750 (7465-496); 900 (7465-896)
Scan The product is scanning hard‑copy documents. 84 (7465-496); 86 (7465-896)
Ready The product is waiting for a print job. Higher power usage: 51.5 (7465-496); 48
(7465-896)
Lower power usage: 32.1 (7465-496); 34.5
(7465-896)
Sleep Mode The product is in a high‑level energy‑saving mode. 1.8 (7465-496); 2.9 (7465-896)
Hibernate The product is in a low‑level energy‑saving mode. 0.2
Off The product is plugged into an electrical outlet, but the
power switch is turned off.
0.2
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Notices 202
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Environmental information
Please read this part carefully. It will help you to reduce your impact on the environment and help you to
reduce your costs at the same time.
Saving paper
1 The automated duplex printing function is for printing both sides of paper automatically without turning over
the paper manually. If the machine is equipped with the automated duplex printing function, set up your
print settings on your computer to automatically print double-sided. Please use the automatic duplex printing
function of this machine wherever possible.
2 By printing on recycled paper and thin 64 g/m
2
paper that meet the standard EN12281:2002 and similar
quality standards, you can reduce the impact on the environment.
Saving energy
The ENERGY STAR® program is a voluntary scheme to promote the development and purchase of energy
efficient models, which help to minimize environmental impact. Products which meet the stringent requirements
of the ENERGY STAR program for both environmental benefits and the amount of energy consumption may
carry the ENERGY STAR logo in case they have been registered with an ENERGY STAR program.
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Regulatory Type/Model Number:
LEX-M14-002
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the
Notices 203
number of devices that may be connected to a line, as determined by the total RENs, contact your local
telephone company. For products approved after July 23, 2001, the REN for this product is part of the product
identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal
point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact your point of purchase.
If the equipment is causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact your point of
purchase.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
Notices 204
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
• The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with the following Certification Number:
A18-0046001
Notices 205
Lexmark International, Inc.
LEX-M14-002
A18-0046001
Verwendung dieses Produkts in Deutschland
Für dieses Produkt muss ein deutscher Billing Tone Filter zur Zählzeichenübertragung (Teilenummer 80D1888)
für jede Leitung installiert werden, über die in Deutschland Zeitsteuertakte übertragen werden. Zeitsteuertakte
sind in analogen Leitungen in Deutschland möglicherweise nicht vorhanden. Der Teilnehmer kann die
Bereitstellung von Zeitsteuertakten veranlassen oder beim deutschen Netzanbieter telefonisch deren
Deaktivierung beantragen. Im Regelfall werden Zeitsteuertakte nur dann bereitgestellt, wenn dies vom
Teilnehmer bei der Installation ausdrücklich erwünscht wird.
Using this product in Switzerland
This product requires a Swiss billing tone filter to be installed on any line which receives metering pulses in
Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse devant être installé sur toute ligne
recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung für jede Leitung
installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, a installare su tutte le linee che ricevono impulsi remoti
in Svizzera.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to our website.
Notices 206
Modular component notice
Wireless‑equipped models contain the following modular component(s):
Regulatory Type/Model: LEX-M07-001; FCC ID: IYLLEXM07001; Industry Canada IC: 2376A-M07001
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and
maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio
interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically
radiated power (EIRP) is not more than that necessary for successful communication.
This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service and to reduce the potential for harmful interference to co-
channel mobile satellite systems, this device is intended to be operated indoors and away from windows to
provide maximum shielding.
High-power radars are allocated as primary users (i.e., priority users) of the bands 5250–5350MHz and 5650–
5850MHz. These radars could cause interference and/or damage to LE-LAN devices.
Industrie Canada (Canada)
Selon la réglementation d'Industrie Canada, l'émetteur radio ne fonctionne qu'avec une antenne dont le type
et le gain maximal (ou inférieur) ont été approuvés par Industrie Canada. Pour réduire les interférences radio
potentielles auprès d'autres utilisateurs, le type d'antenne et son gain doivent être choisis de telle sorte que la
puissance isotrope rayonnée équivalente (PIRE) ne soit pas supérieure à ce qui est nécessaire pour assurer la
réussite de la communication.
Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est
soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter
toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.
Afin de prévenir les interférences radio des services sous licence et pour réduire le risque d'interférences
nuisibles aux systèmes de satellites mobiles utilisant les mêmes canaux, cet appareil est destiné à être utilisé
à l’intérieur et loin des fenêtres afin de fournir une protection maximale.
Les radars à haute puissance sont définis comme les utilisateurs principaux (p. ex., utilisateurs prioritaires) dans
les bandes de 5250-5350 MHz et 5650-5850 MHz. Ces radars peuvent causer des interférences ou des
dommages aux appareils RELOC-EL.
Notices 207
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: [email protected]
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notices 208
Japanese VCCI notice
Korean KC statement
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
A declaration of conformity to the requirements of the Directives is available upon request from Lexmark
International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Compliance is indicated by the CE marking:
Restrictions
This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all
the countries listed in the table below:
Notices 209
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
EU statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725
in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both
bands.
Information for China RoHS program
Part name Toxic and hazardous substances or elements
Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
Chromium (Cr
VI)
Polybrominated
biphenyl (PBB)
Polybrominated
diphenylether
(PBDE)
Circuit boards X O O O O O
Power supply X O O O O O
Power cords X O O O O O
Connectors X O O O O O
Mechanical
assemblies—
shafts, rollers
X O O O O O
Mechanical
assemblies—
motors
X O O O O O
Mechanical
assemblies—
other
X O O O O O
Scanner
assembly, for
multifunction
device only
X O O O O O
LCD/LED display X O O O O O
Notices 210
This table is based on SJ/T 11364 regulations.
O: Indicates that the content of the toxic and hazardous substance in all the homogenous materials of the part is
below the concentration limit requirement as described in GB/T 26572.
X: Indicates that the content of the toxic and hazardous substance in at least one homogenous material of the part
exceeds the concentration limit requirement as described in GB/T 26572.
This product is compliant with the China RoHS Directive concerning the restriction of use of certain hazardous
substances.
The Environmentally Friendly Use Period (EFUP) for all enclosed products and their components are per the symbol
shown here, unless otherwise marked. Certain components may have a different EFUP and so are marked to reflect
such. The Environmentally Friendly Use Period is valid only when the product is operated under the conditions
defined in the product manual.
Taiwan NCC RF notice statements
NCC 型式認證設備注意事項
台灣低功率射頻電機設備之使用注意事項
依據低功率電波輻射性電機管理辦法
第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功
率或變更原設計之特性及功能。
第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並
改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合
法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
在 5.25 ~ 5.35 秭赫頻帶內操作之無線資訊傳輸設備，限於室內使用。
使用此產品時應避免影響附近雷達系統之操作。
高增益指向性天線只得應用於固定式點對點系統。
BSMI EMC notice
Warning to user:
This is a Class A ITE. In a residential area, this product may cause radio interference, in which case the user may
be required to take adequate measures.
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Notices 211
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
CCC EMC notice
Notice to users of Class A products in Brazil
Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências
eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and
on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
A declaration of conformity to the requirements of the Directives is available upon request from Lexmark
International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
This product satisfies the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and
immunity requirements of EN55024. This product is not intended to be used in residential/domestic
environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
Notices 212
Index
Numerics
2100‑sheet tray
loading 23
A
adapter plug 50
adding a shortcut
copy 44
adding contacts 18
adding groups 18
adding shortcut
e‑mail 46
fax destination 55
FTP address 57
ADF registration
adjusting 194
adjusting
scanner registration 194
adjusting ADF registration 194
adjusting darkness
fax 56
adjusting the brightness
printer display 139
adjusting the brightness of the
printer display 139
adjusting the default speaker
volume 131
adjusting toner darkness 187
AirPrint
using 37
Android device
printing from 37
answering machine
setting up 48
assigning printer to a ring
pattern 54
attaching cables 13
automatic document feeder
(ADF)
using 42, 45, 54, 57
avoiding paper jams 140
B
blocking junk faxes 56
bookmarks
creating 17
creating folders for 18
C
can send but not receive
faxes 190
canceling a print job
from the computer 41
from the printer control
panel 41
cannot open Embedded Web
Server 161
cannot scan from a computer 191
cannot send faxes 190
cannot send or receive faxes 188
Card Copy
setting up 16
changing resolution
fax 55
checking the status of parts and
supplies 136
cleaning
exterior of the printer 133
interior of the printer 133
cleaning the printer 133
Cleaning the Scanner 126
cleaning the scanner 133
clearing jam
automatic document feeder 149
in door A 143
in door H 152
in door N 151
in mailbox bin 151
in the duplex unit 146
in the fuser 146
in the multipurpose feeder 148
in the offset stacker bin 152
in the staple finisher 155
in the staple finisher bin 152
in the staple, hole punch
finisher 154
in the staple, hole punch
finisher bin 154
in trays 143
clearing staple jam
in the staple, hole punch
finisher 158
collated printing does not
work 164
collating copies 43
confidential print jobs 40
printing 40
configuring daylight saving
time 54
configuring supply
notifications 136
configuring the settings
fax speaker 131
configuring the SMTP server 45
configuring the SMTP server for
fax 47
connecting printer to distinctive
ring service 54
connecting the mobile device
to the printer wireless
network 132
connecting the printer
to a wireless network 131
connecting to a wireless network
using PIN method 132
using Push Button method 132
conserving supplies 139
contacting your dealer 195
contacts
adding 18
deleting 19
editing 19
control panel
using 14
copy troubleshooting
partial copies of documents or
photos 192
poor copy quality 192
scanner does not respond 194
scanner unit does not close 193
copying
on both sides of the paper 43
photos 42
using the automatic document
feeder (ADF) 42
using the scanner glass 42
copying different paper sizes 42
copying from
selected tray 42
copying multiple pages
onto a single sheet 44
copying on letterhead 43
Index 213
creating a shortcut
copy 44
creating bookmarks 17
creating folders
for bookmarks 18
creating shortcut
e‑mail 46
fax destination 55
FTP address 57
crooked print 175
D
date and time
fax settings 54
daylight saving time,
configuring 54
deactivating the Wi‑Fi
network 133
dealer
contacting 195
default speaker volume
adjusting 131
Defective flash detected 163
deleting contacts 19
deleting groups 19
different paper sizes, copying 42
distinctive ring service, fax
enabling 54
documents
scanning to a fax server 59
documents, printing
from a computer 37
E
editing contacts 19
editing groups 19
emission
notices 197, 207, 208, 209, 211
enabling the USB port 162
enabling Wi‑Fi Direct 132
encrypting
printer hard disk 129
enlarging copies 43
envelope seals when
printing 164
envelopes
loading 28
environmental settings 139
erasing
printer memory 128
erasing hard disk memory 128
erasing printer memory 129
Ethernet cable 13
Ethernet port 13
e‑mail server
setting up 45
e‑mail shortcut
creating 46
e‑mailing
using a shortcut number 46
using the address book 46
using the automatic document
feeder (ADF) 45
using the printer 46
using the scanner glass 45
F
factory default settings
restoring 129
fax
configuring the SMTP server 47
forwarding 56
holding 56
setting the schedule to send 55
fax darkness
adjusting 56
fax destination shortcut
creating 55
fax log
viewing 56
fax resolution
changing 55
fax setup
country‑ or region‑specific 50
standard telephone line
connection 48
fax speaker
configuring the settings 131
fax troubleshooting
cannot receive faxes 190
cannot send faxes 190
cannot send or receive
faxes 188
poor print quality 191
faxing
setting the date and time 54
using the automatic document
feeder (ADF) 54
using the scanner glass 54
FCC notices 207
flash drive
printing from 38
scanning to 58
folder paper 169
font sample list
printing 41
FTP address
creating shortcut 57
FTP server, scanning to
using the control panel 57
G
Google Cloud Print
using 37
groups
adding 18
deleting 19
editing 19
H
hard disk memory
erasing 128
held jobs 40
printing 40
Hibernate mode
configuring 139
holding faxes 56
home screen
customizing 16
home screen icons
displaying 16
using 15
humidity around the printer 200
I
icons on the home screen
showing 16
identifying jam locations 141
installing the printer software 14
J
jammed pages are not
reprinted 166
jams
avoiding 140
jams, clearing
in the standard bin 147
job prints from the wrong
tray 187
job prints on the wrong
paper 187
junk faxes
blocking 56
Index 214
L
letterhead
copying on 43
loading 28
loading, 2100‑sheet tray 23
LINE port 13
linking trays 29
loading
2100‑sheet tray 23
letterhead in 2100‑sheet
tray 23
loading the multipurpose
feeder 28
loading trays 20
locating jam areas 141
locating the security slot 128
M
making copies 42
menu
802.1x 113
About this Printer 73
Accessibility 67
Confidential Print Setup 122
Configuration Menu 68
Copy Defaults 84
Custom Scan Sizes 83
Default Login Methods 119
Device 125
Disk Encryption 123
Eco‑Mode 62
Erase Temporary Data Files 124
Ethernet 108
E‑mail Defaults 93
E‑mail Setup 91
Fax 126
Fax Mode 87
Fax Server Setup 90
Fax Setup 87
Flash Drive Print 104
Flash Drive Scan 101
FTP Defaults 97
Google Cloud Print 116
Help 126
HTML 80
HTTP/FTP Settings 114
Image 80
IPSec 112
Job Accounting 76
Layout 73
Local Accounts 119
Login Restrictions 122
LPD Configuration 113
Manage Permissions 118
Media Types 83
Menu Settings Page 125
Miscellaneous 124
Network 126
Network Overview 106
Notifications 64
Out of Service Erase 72
PCL 79
PDF 78
PostScript 78
Power Management 66
Preferences 61
Print 125
Quality 75
Remote Operator Panel 63
Restore Factory Defaults 68
Restrict external network
access 116
Schedule USB Devices 119
Security Audit Log 120
Setup 75
Shortcuts 125
SNMP 111
Solutions LDAP Settings 124
TCP/IP 109
ThinPrint 115
Tray Configuration 81
Troubleshooting 126
Universal Setup 82
USB 115
Visible Home Screen Icons 73
Web Link Setup 97
Wireless 107
Wi‑Fi Direct 116
XPS 77
menu map 60
Menu Settings Page
printing 127
mobile device
printing from 37, 38
moving the printer 9, 138
multipurpose feeder
loading 28
N
network setup page
printing 163
noise emission levels 197
nonvolatile memory
erasing 128
Non‑Printer Manufacturer
supply 163
non‑volatile memory 129
Not enough free space in flash
memory for resources 163
notices 197, 198, 201, 202, 206,
207, 208, 209, 211
O
ordering supplies
toner cartridge 136
P
paper
Universal size setting 20
paper jam
in the duplex area 146
in the fuser 146
paper jam in door A 143
paper jam in door C 146
paper jam in door H 152
paper jam in door N 151
paper jam in the 4‑bin
mailbox 151
paper jam in the automatic
document feeder 149
paper jam in the multipurpose
feeder 148
paper jam in the offset stacker
bin 152
paper jam in the staple finisher
bin 152
paper jam in trays 143
paper jam, clearing
automatic document feeder 149
paper jams
avoiding 140
location 141
paper jams, clearing
in the standard bin 147
paper size
setting 20
paper type
setting 20
paper types
supported 33
partial copies of documents or
photos 192
Index 215
parts status
checking 136
personal identification number
method 132
photos, copying 42
placing separator sheets
between copies
copying 43
poor copy quality 192
poor fax print quality 191
power cord socket 13
power save modes
configuring 139
prepunched paper
loading 28
print job
canceling from the computer 41
canceling from the printer
control panel 41
print jobs not printed 185
print quality
cleaning the scanner 133
Print Quality Test Pages 126
print quality troubleshooting
blank pages 167
crooked or skewed print 175
dark print 167
fine lines are not printed
correctly 169
folded or wrinkled paper 169
gray background on prints 170
horizontal light bands 178
light print 172
mottled print and dots 173
paper curl 174
repeating defects 182
solid black pages 176
text or images cut off 177
toner easily rubs off 177
vertical dark bands 180
vertical dark lines 180
vertical dark streaks with print
missing 182
vertical light bands 179
vertical white lines 179
white pages 167
print troubleshooting
collated printing does not
work 164
confidential and other held
documents do not print 182
envelope seals when
printing 164
incorrect margins 171
jammed pages are not
reprinted 166
job prints from the wrong
tray 187
job prints on the wrong
paper 187
paper frequently jams 166
print jobs do not print 185
slow printing 183
tray linking does not work 165
unable to read flash drive 162
printer
minimum clearances 9
moving 9
selecting a location 9
shipping 139
printer configurations 10
printer display
adjusting the brightness 139
printer hard disk
encrypting 129
printer hard disk memory 129
printer is not responding 186
printer memory
erasing 128
printer menus 60
printer messages
Defective flash detected 163
Non‑Printer Manufacturer
supply 163
Not enough free space in flash
memory for resources 163
Replace cartridge, printer region
mismatch 163
Unformatted flash detected 163
printer ports 13
printer settings
restoring factory default 129
printer software
installing 14
printer wireless network
connecting the mobile device
to 132
printing
font sample list 41
from a computer 37
from a flash drive 38
from a mobile device 37, 38
from an Android device 37
Menu Settings Page 127
network setup page 163
using Google Cloud Print 37
using Wi‑Fi Direct 38
printing a font sample list 41
printing a network setup
page 163
printing confidential and other
held jobs 40
printing from a computer 37
printing from a flash drive 38
Push Button method 132
R
received fax
forwarding 56
received faxes
holding 56
reducing copies 43
removing paper jam
in door A 143
in door H 152
in door N 151
in mailbox bin 151
in the duplex unit 146
in the fuser 146
in the multipurpose feeder 148
in the offset stacker bin 152
in the staple finisher bin 152
in the staple, hole punch
finisher 154
in the staple, hole punch
finisher bin 154
in trays 143
removing staple jam 155, 158
repeat print jobs 40
printing 40
Replace cartridge, printer region
mismatch 163
replacing supplies
toner cartridge 136
reserve print jobs
printing 40
RJ11 adapter 50
S
safety information 7, 8, 198
saving paper 44
saving toner 44
Scan Center
setting up 16
Index 216
scan job not successful 193
Scan to Computer
setting up 59
scan troubleshooting
cannot scan from a
computer 191
partial copies of documents or
photos 192
poor copy quality 192
scanner does not respond 194
scanning freezes the
computer 193
scanning takes too long 193
scanner
cleaning 133
scanner glass
using 42, 45, 54, 57
scanner unit does not close 193
scanning
to an FTP server 57
using the automatic document
feeder (ADF) 57
using the scanner glass 57
scanning to a computer 59
scanning to a fax server 59
scanning to a flash drive 58
scanning to an FTP server
using the control panel 57
scheduling a fax 55
securing printer memory 129
security slot
locating 128
selecting a location for the
printer 9
sending a fax
using the computer 55
using the control panel 55
sending an e‑mail 46
setting the paper size 20
setting the paper type 20
setting the Universal paper
size 20
setting up fax
country‑ or region‑specific 50
standard telephone line
connection 48
shipping the printer 139
Shortcut Center
using 17
shortcut, creating
e‑mail 46
fax destination 55
FTP address 57
shortcut, creating a
copy 44
skewed print 175
Sleep mode
configuring 139
slow printing 183
SMTP server for e‑mail
configuring 45
SMTP server for fax
configuring 47
sorting multiple copies 43
speaker
default volume 131
statement of volatility 129
storing print jobs 40
supplies
conserving 139
supplies status
checking 136
supply notifications
configuring 136
supported file types 39
supported flash drives 39
supported paper sizes 30
supported paper types 33
supported paper weights 34
T
telecommunication notices 206
temperature around the
printer 200
toner cartridge
ordering 136
replacing 136
toner darkness
adjusting 187
tray linking does not work 165
trays
loading 20
troubleshooting
cannot open Embedded Web
Server 161
printer is not responding 186
troubleshooting, copy
partial copies of documents or
photos 192
poor copy quality 192
scanner does not respond 194
troubleshooting, print
collated printing does not
work 164
confidential and other held
documents do not print 182
envelope seals when
printing 164
incorrect margins 171
jammed pages are not
reprinted 166
job prints from the wrong
tray 187
job prints on the wrong
paper 187
paper frequently jams 166
print jobs do not print 185
slow printing 183
troubleshooting, print quality
blank pages 167
crooked or skewed print 175
dark print 167
fine lines are not printed
correctly 169
folded or wrinkled paper 169
gray background on prints 170
horizontal light bands 178
light print 172
mottled print and dots 173
paper curl 174
repeating defects 182
solid black pages 176
text or images cut off 177
toner easily rubs off 177
vertical dark bands 180
vertical dark lines 180
vertical dark streaks with print
missing 182
vertical light bands 179
vertical white lines 179
white pages 167
troubleshooting, scan
partial copies of documents or
photos 192
poor copy quality 192
scan job not successful 193
scanner does not respond 194
scanner unit does not close 193
two‑sided copying 43
U
unable to read flash drive
troubleshooting, print 162
Unformatted flash detected 163
Universal paper size
setting 20
Index 217
unlinking trays 29
USB cable 13
USB port 13
enabling 162
using the ADF
copying 42
using the automatic document
feeder (ADF) 42, 45, 54, 57
using the control panel 14
using the home screen 15
using the scanner
glass 42, 45, 54, 57
copying 42
V
verify print jobs 40
printing 40
vertical dark lines 180
viewing a fax log 56
volatile memory 129
erasing 128
W
white lines 179
wireless network
connecting the printer to 131
Wi‑Fi Protected Setup 132
wireless networking 131
Wi‑Fi Direct 132
printing from a mobile
device 38
Wi‑Fi network
deactivating 133
Wi‑Fi Protected Setup
wireless network 132
wrinkled paper 169
Index 218
