Online User's Guide
HL-L2400D
HL-L2400DW
HL-L2440DW
HL-L2445DW
HL-L2460DN
HL-L2460DW
HL-L2460DWXL
HL-L2461DN
HL-L2461DW
HL-L2865DW
© 2023 Brother Industries, Ltd. All rights reserved.
Table of Contents
Before You Use Your Machine ............................................................................................................. 1
Definitions of Notes ........................................................................................................................................ 2
Trademarks .................................................................................................................................................... 3
Open Source Licensing.................................................................................................................................. 4
Copyright and License ................................................................................................................................... 5
Important Notes.............................................................................................................................................. 6
Introduction to Your Machine............................................................................................................... 7
Before Using Your Machine ........................................................................................................................... 8
Front View and Back View ............................................................................................................................. 9
Control Panel Overview ............................................................................................................................... 10
LED Patterns and Indications (for Models Without an LCD) ........................................................................ 13
How to Enter Text on Your Machine............................................................................................................. 15
Access Brother Utilities (Windows) .............................................................................................................. 16
Uninstall the Software and Drivers (Windows) ................................................................................... 18
Access Brother iPrint&Scan (Windows/Mac) ............................................................................................... 19
Input/Output Port Locations on Your Machine ............................................................................................. 20
Paper Handling.................................................................................................................................... 21
Load Paper................................................................................................................................................... 22
Load Paper in the Paper Tray ............................................................................................................ 23
Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed
Slot ..................................................................................................................................................... 26
Load and Print on Thick Paper and Labels Using the Manual Feed Slot........................................... 27
Load and Print on Envelopes in the Manual Feed Slot ...................................................................... 29
Paper Settings.............................................................................................................................................. 31
Change the Paper Size and Paper Type............................................................................................ 32
Change the Check Paper Setting....................................................................................................... 33
Unprintable Area .......................................................................................................................................... 34
Using Special Paper..................................................................................................................................... 35
Print ...................................................................................................................................................... 36
Print from Your Computer (Windows)........................................................................................................... 37
Print a Document (Windows).............................................................................................................. 38
Print on Both Sides of the Paper (Windows) ...................................................................................... 40
Change the Default Print Settings (Windows) .................................................................................... 43
Print Settings (Windows) .................................................................................................................... 44
Monitor the Status of the Machine from Your Computer (Windows) .................................................. 48
Print from Your Computer (Mac) .................................................................................................................. 49
Print Using AirPrint ............................................................................................................................. 50
Load and Print on Envelopes in the Manual Feed Slot ................................................................................ 51
Print an Email Attachment............................................................................................................................ 53
Change Print Settings Using the Control Panel ........................................................................................... 54
Cancel a Print Job........................................................................................................................................ 55
Test Print ...................................................................................................................................................... 56
Network ................................................................................................................................................ 57
Supported Basic Network Features ............................................................................................................. 58
Configure Network Settings ......................................................................................................................... 59
Home > Table of Contents
i
Configure Network Details Using the Control Panel........................................................................... 60
Wireless Network Settings ........................................................................................................................... 61
Use the Wireless Network .................................................................................................................. 62
Use Wi-Fi Direct
®
............................................................................................................................... 76
Enable/Disable Wireless LAN ............................................................................................................ 80
Print the WLAN Report....................................................................................................................... 81
Network Features......................................................................................................................................... 85
Enable/Disable Web Based Management Using the Control Panel................................................... 86
Print the Network Configuration Report.............................................................................................. 87
Reset the Network Settings to the Factory Settings........................................................................... 88
Security ................................................................................................................................................ 89
Before Using Network Security Features ..................................................................................................... 90
Disable Unnecessary Protocols ......................................................................................................... 91
Configure Certificates for Device Security ................................................................................................... 92
Supported Security Certificate Features ............................................................................................ 93
How to Create and Install a Certificate............................................................................................... 94
Create a Self-signed Certificate ......................................................................................................... 95
Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate Authority
(CA) .................................................................................................................................................... 96
Import and Export the Certificate and Private Key ........................................................................... 100
Import and Export a CA Certificate................................................................................................... 103
Manage Multiple Certificates ............................................................................................................ 106
Use SSL/TLS ............................................................................................................................................. 107
Introduction to SSL/TLS ................................................................................................................... 108
Manage Your Network Machine Securely Using SSL/TLS................................................................111
Print Documents Securely Using SSL/TLS ...................................................................................... 116
Use SNMPv3.............................................................................................................................................. 118
Manage Your Network Machine Securely Using SNMPv3 ............................................................... 119
Use IEEE 802.1x Authentication ................................................................................................................ 120
What Is IEEE 802.1x Authentication? .............................................................................................. 121
Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based
Management (Web Browser)............................................................................................................ 122
IEEE 802.1x Authentication Methods............................................................................................... 124
Send an Email Securely............................................................................................................................. 125
Configure Email Sending Using Web Based Management.............................................................. 126
Send an Email with User Authentication .......................................................................................... 127
Send an Email Securely Using SSL/TLS ......................................................................................... 128
Lock the Machine Settings from the Control Panel .................................................................................... 129
Setting Lock Overview...................................................................................................................... 130
Use Global Network Detection Features.................................................................................................... 134
Enable Global IP Address Detection ................................................................................................ 135
Block Communications from the Global Network ............................................................................. 136
Mobile Connect ................................................................................................................................. 137
AirPrint ....................................................................................................................................................... 138
AirPrint Overview.............................................................................................................................. 139
Before Using AirPrint (macOS) ........................................................................................................ 140
Print Using AirPrint ........................................................................................................................... 141
Home > Table of Contents
ii
Mopria
™
Print Service................................................................................................................................ 144
Brother Mobile Connect ............................................................................................................................. 145
Troubleshooting ................................................................................................................................ 146
Error and Maintenance LED Indications .................................................................................................... 147
Error and Maintenance Messages ............................................................................................................. 151
Paper Jams ................................................................................................................................................ 155
Clear Paper Jams............................................................................................................................. 156
Paper is Jammed in the Paper Tray ................................................................................................. 157
Paper is Jammed in the Back of the Machine .................................................................................. 158
Paper is Jammed inside the Machine .............................................................................................. 160
Paper is Jammed in the 2-sided Tray............................................................................................... 161
Printing Problems....................................................................................................................................... 163
Improve the Print Quality............................................................................................................................ 166
Network Problems...................................................................................................................................... 171
Error Messages ................................................................................................................................ 172
Use the Network Connection Repair Tool (Windows) ...................................................................... 173
Check Your Machine's Network Settings.......................................................................................... 174
If You Are Having Difficulty with Your Machine's Network ................................................................ 175
AirPrint Problems ....................................................................................................................................... 181
Other Problems .......................................................................................................................................... 182
Check the Machine Information ................................................................................................................. 183
Update Your Machine's Firmware .............................................................................................................. 184
Reset Functions ......................................................................................................................................... 185
Machine Reset ................................................................................................................................. 186
Network Reset.................................................................................................................................. 187
Factory Reset ................................................................................................................................... 188
Routine Maintenance ........................................................................................................................ 189
Replace Supplies ....................................................................................................................................... 190
Replace the Toner Cartridge ............................................................................................................ 192
Replace the Drum Unit ..................................................................................................................... 195
Reset the Drum Counter .................................................................................................................. 197
Clean the Machine ..................................................................................................................................... 198
Clean the Corona Wire..................................................................................................................... 200
Clean the Drum Unit......................................................................................................................... 201
Clean the Paper Pick-up Rollers ...................................................................................................... 206
Check the Remaining Part Life .................................................................................................................. 207
Pack and Ship Your Machine ..................................................................................................................... 208
Machine Settings............................................................................................................................... 210
Check Your Machine's Password............................................................................................................... 211
Change Machine Settings from the Control Panel ..................................................................................... 212
General Settings............................................................................................................................... 213
Menu Table (for LCD Models) .......................................................................................................... 221
Print a List of Printer Settings..................................................................................................................... 232
Change Machine Settings from Windows Printer Driver ........................................................................... 233
Change Machine Settings Using Web Based Management ...................................................................... 234
What is Web Based Management?.................................................................................................. 235
Access Web Based Management .................................................................................................... 236
Home > Table of Contents
iii
Change the Login Password Using Web Based Management ........................................................ 239
Appendix............................................................................................................................................ 240
Specifications ............................................................................................................................................. 241
Supplies ..................................................................................................................................................... 247
Brother Help and Customer Support.......................................................................................................... 250
Home > Table of Contents
iv
Home > Before You Use Your Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold Bold style identifies buttons on the machine's control panel or computer screen.
Italics Italicised style emphasises an important point or refers you to a related topic.
Courier New
Courier New font identifies messages shown on the machine's LCD.
Related Information
• Before You Use Your Machine
2
Home > Before You Use Your Machine > Trademarks
Trademarks
Apple, App Store, AirPrint, the AirPrint logo, Mac, macOS, iPadOS, iPad, iPhone, iPod touch, and Safari are
trademarks of Apple Inc., registered in the U.S. and other countries.
Adobe
®
and Reader
®
are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
Wi-Fi
®
, Wi-Fi Alliance
®
, and Wi-Fi Direct
®
are registered trademarks of Wi-Fi Alliance
®
.
WPA
™
, WPA2
™
, WPA3
™
, Wi-Fi CERTIFIED, and Wi-Fi Protected Setup are trademarks of Wi-Fi Alliance
®
.
Android, Google Drive and Google Play are trademarks of Google LLC. Use of these trademarks is subject to
Google Permissions.
Mopria
™
and the Mopria
™
Logo are registered and/or unregistered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorised use is strictly prohibited.
The Bluetooth
®
word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such marks by
Brother Industries, Ltd. is under license. Other trademarks and trade names are those of their respective owners.
Each company whose software title is mentioned in this manual has a Software Licence Agreement specific to its
proprietary programs.
Software Trademarks
FlashFX
®
is a registered trademark of Datalight, Inc.
FlashFX
®
Pro
™
is a trademark of Datalight, Inc.
FlashFX
®
Tera
™
is a trademark of Datalight, Inc.
Reliance
™
is a trademark of Datalight, Inc.
Reliance Nitro
™
is a trademark of Datalight, Inc.
Datalight
®
is a registered trademark of Datalight, Inc.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
• Before You Use Your Machine
3
Home > Before You Use Your Machine > Open Source Licensing
Open Source Licensing
This product includes open source software.
To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at
support.brother.com/manuals.
Related Information
• Before You Use Your Machine
4
Home > Before You Use Your Machine > Copyright and License
Copyright and License
©2023 Brother Industries, Ltd. All rights reserved.
This product includes software developed by the following vendors:
This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.
Copyright 1989-2020 Datalight, Inc., All Rights Reserved.
FlashFX
®
Copyright 1998-2020 Datalight, Inc.
Related Information
• Before You Use Your Machine
5
Home > Before You Use Your Machine > Important Notes
Important Notes
• Check support.brother.com/downloads for Brother driver and software updates.
• To keep your machine performance up to date, check support.brother.com/downloads for the latest firmware
upgrade. Otherwise, some of your machine's functions may not be available.
• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
• Not all models are available in all countries.
• Before giving your machine to anyone else, replacing it, or disposing of it, we strongly recommend resetting it
to its factory settings to remove all personal information.
• Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education, and
Windows 10 Enterprise.
• Windows 11 in this document represents Windows 11 Home, Windows 11 Pro, Windows 11 Education, and
Windows 11 Enterprise.
• In this User's Guide, the LCD messages of the HL-L2460DW are used unless otherwise specified.
• In this User's Guide, the illustrations of the HL-L2460DW are used unless otherwise specified.
• The screens or images in this User's Guide are for illustration purposes only and may differ from those of the
actual products.
• Unless otherwise specified, the screens in this manual are from Windows 10. Screens on your computer may
vary depending on your operating system.
• The contents of this document and the specifications of this product are subject to change without notice.
• Not all features are available in countries subject to applicable export restrictions.
Related Information
• Before You Use Your Machine
6
Home > Introduction to Your Machine
Introduction to Your Machine
• Before Using Your Machine
• Front View and Back View
• Control Panel Overview
• LED Patterns and Indications (for Models Without an LCD)
• How to Enter Text on Your Machine
• Access Brother Utilities (Windows)
• Access Brother iPrint&Scan (Windows/Mac)
• Input/Output Port Locations on Your Machine
7
Home > Introduction to Your Machine > Before Using Your Machine
Before Using Your Machine
Before attempting any printing operation, confirm the following:
• Make sure you have installed the correct software and drivers for your machine.
• For USB or network cable users: Make sure the interface cable is physically secure.
Firewall (Windows)
If your computer is protected by a firewall and you are unable to network print, you may need to configure the
firewall settings. If you are using the Windows Firewall and you installed the drivers using the steps in the
installer, the necessary firewall settings have been already set. If you are using any other personal firewall
software, see the User's Guide for your software or contact the software manufacturer.
Related Information
• Introduction to Your Machine
8
Home > Introduction to Your Machine > Front View and Back View
Front View and Back View
Front View
Back View
1. Control panel
2. Face-down output tray support flap
3. Face-down output tray
4. Paper tray
5. Manual feed slot cover
6. Front cover
7. Manual feed slot
8. (For wired network models)
10BASE-T / 100BASE-TX port
9. USB port
10. AC power connector
11. Back cover (Face-up output tray)
The machine is equipped with a non-detachable AC power cord depending on the model.
Related Information
• Introduction to Your Machine
9
Home > Introduction to Your Machine > Control Panel Overview
Control Panel Overview
>> HL-L2400D
>> HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW
HL-L2400D
1. Power On/Off
• Turn the machine on by pressing .
• Turn the machine off by pressing and holding
.
2. Toner LED
The Toner LED indicates that the Toner is low.
3. Drum LED
The Drum LED indicates that the Drum Unit must be replaced soon.
4. Paper LED
The Paper LED indicates that there is an error relating to paper feeding.
5. Ready LED
The Ready LED blinks to indicate the machine's status.
6. Go Button
• Press Go to clear certain errors.
• Press Go to print any data remaining in the machine's memory.
• Press and hold Go for about two seconds to cancel a print job.
HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW
The control panel will vary depending on your model.
10
1. Liquid Crystal Display (LCD)
Displays messages to help you set up and use your machine.
Wireless Models:
A four-level indicator shows the wireless signal strength if you are using a wireless connection.
0 Max
2. Power On/Off
• Turn the machine on by pressing .
• Turn the machine off by pressing and holding . The LCD displays [Shutting Down] for a few
seconds before turning off.
3. Network Buttons
• Models with Wireless Network:
Wi-Fi
Press and hold the Wi-Fi button and launch the wireless installer on your computer. Follow the on-screen
instructions to set up a wireless connection between your machine and your network.
When the Wi-Fi light is on, your Brother machine is connected to a wireless access point. When the Wi-Fi
light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless
access point.
• Model with Wired Network only:
Network
Press Network to set up wired network settings.
• Models without Network Function:
Report
Press Report to print the Printer Settings.
4. Menu Buttons
OK
Press to store your machine settings. After you change a setting, the machine returns to the previous
menu level.
Back
• Press to go back one level in the menu.
11
• Press to select the previous digit when entering numbers.
a or b ( + or -)
• Press to scroll through menus and options.
• Press to enter a number or to increase or decrease the number. Press and hold down a or b to scroll
faster. When you see the number you want, press OK.
5. Go Button
• Press to clear certain error messages. To clear all other errors, follow the control panel instructions.
• Press to print any data remaining in the machine's memory.
• Press to select the displayed option. After you change a setting, the machine returns to Ready mode.
• Press and hold Go for about two seconds to cancel a print job.
Related Information
• Introduction to Your Machine
12
Home > Introduction to Your Machine > LED Patterns and Indications (for Models Without an LCD)
LED Patterns and Indications (for Models Without an LCD)
Related Models: HL-L2400D
The LEDs on your machine's control panel light up, dim, or blink to indicate machine status.
LED indications are defined in the table below.
LED is off.
or LED is on.
LED is dimmed.
or LED is blinking.
This table defines what LEDs indicate when they light up, dim, or blink.
LED indication
Status Meaning
Sleep In Sleep mode (Power Save mode), the machine
acts as if it is turned off, but it can still receive data.
Receiving a print job will wake the machine and it
will start printing.
Ready The machine is ready to print.
Please Wait The machine is warming up.
Printing The machine is printing.
Cooling Down The machine is cooling down.
Wait for 10 minutes or until the inside of the
machine has cooled down.
13
Home > Introduction to Your Machine > How to Enter Text on Your Machine
How to Enter Text on Your Machine
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
When text is required, enter characters on the machine. The characters that are available may differ depending
on the operation you perform.
• Hold down or repeatedly press a or b to select a character from this list:
0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ(space)!"#$%&'()*+,-./:;<=>?
@[\]^_‘{|}~
• Press OK when the character or symbol you want is displayed, and then enter the next character.
• Press Back to delete characters entered incorrectly.
Related Information
• Introduction to Your Machine
Related Topics:
• Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
• Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
• Set the Setting Lock Password
15
Home > Introduction to Your Machine > Access Brother Utilities (Windows)
Access Brother Utilities (Windows)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
• (Windows 11)
Click
> All apps > Brother > Brother Utilities.
• (Windows 10, Windows Server 2016, Windows Server 2019, and Windows Server 2022)
Click > Brother > Brother Utilities.
• (Windows Server 2012 R2)
Move your mouse to the lower left corner of the Start screen and click
(if you are using a touch-
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
• (Windows Server 2012)
Tap or click
(Brother Utilities) either on the Start screen or the desktop.
2. Select your machine.
3. Choose the option you want.
16
Home > Introduction to Your Machine > Access Brother Utilities (Windows) > Uninstall the Software and
Drivers (Windows)
Uninstall the Software and Drivers (Windows)
1. Do one of the following:
• Windows 11
Click
> All apps > Brother > Brother Utilities.
• Windows 10, Windows Server 2016, Windows Server 2019, and Windows Server 2022
Click > Brother > Brother Utilities.
• Windows Server 2012 R2
Move your mouse to the lower left corner of the Start screen and click
(if you are using a touch-
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click
(Brother Utilities).
• Windows Server 2012
Tap or click (Brother Utilities) either on the Start screen or the desktop.
2. Select your model from the drop-down list (if it is not already selected).
3. Click Tools in the left navigation bar.
• If the Software Update Notification icon is visible, select it, and then click Check now > Check for
Software Updates > Update. Follow the on-screen instructions.
• If the Software Update Notification icon is not visible, go to the next step.
4. Click Uninstall in the Tools section of Brother Utilities.
Follow the instructions in the dialog box to uninstall the software and drivers.
Related Information
• Access Brother Utilities (Windows)
18
Home > Introduction to Your Machine > Access Brother iPrint&Scan (Windows/Mac)
Access Brother iPrint&Scan (Windows/Mac)
Use Brother iPrint&Scan for Windows and Mac to print from your computer.
• This function is not available in countries subject to applicable export regulations.
• To download the latest version:
- For Windows:
Go to your model's Downloads page at
support.brother.com/downloads, and then download and install
Brother iPrint&Scan.
- For Mac: (HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW)
Download and install Brother iPrint&Scan from the Apple App Store.
If prompted, install the driver and software necessary to use your machine. Download your machine's
latest driver and software from your model's Downloads page at
support.brother.com/downloads.
1. Do one of the following:
• Windows 11
Click
> All apps > Brother > Brother iPrint&Scan.
• Windows 10
Click > Brother > Brother iPrint&Scan.
The actual screen may differ depending on the version of the application.
Related Information
• Introduction to Your Machine
19
Home > Introduction to Your Machine > Input/Output Port Locations on Your Machine
Input/Output Port Locations on Your Machine
The input/output ports are located on the front and back of the machine.
1
2
1. 10BASE-T / 100BASE-TX port (For network models)
2. USB port
When connecting the USB or network cable, follow the instructions in the software/driver installer.
To install driver and software necessary for operating your machine, go to your model's Downloads page at
support.brother.com/downloads.
Related Information
• Introduction to Your Machine
20
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray
Load Paper in the Paper Tray
• If, when the Check Paper setting is set to On and you pull the paper tray out of the machine, a message
appears on the LCD asking if you want to change the paper size and paper type, change these settings, if
needed, following the LCD instructions.
• When you load a different size and type of paper in the tray, you must also change the Paper Size and
Paper Type settings on the machine, or on your computer.
1. Pull the paper tray completely out of the machine.
2. Press and slide the paper guides to fit the paper.
Press the green release levers to slide the paper guides.
For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out
the back of the paper tray. (Legal and Folio size paper are not available in some regions.)
1
3. Fan the stack of paper well.
4. Load paper in the paper tray with the printing surface face down.
23
5. Make sure the paper is below the maximum paper mark (b b b).
Overfilling the paper tray will cause paper jams.
6. Slowly push the paper tray completely into the machine.
7. Lift the support flap to prevent paper from sliding off the output tray.
Related Information
• Load Paper
• Change Machine Settings to Print on Preprinted Paper Using the Paper Tray
24
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Change Machine Settings to Print
on Preprinted Paper Using the Paper Tray
Change Machine Settings to Print on Preprinted Paper Using the Paper
Tray
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
When you use preprinted paper for 2-sided printing, change the machine's settings.
• DO NOT load different sizes and types of paper in the paper tray at the same time. Doing this may
cause the paper to jam or misfeed.
• If the print position is misaligned with the preprinted objects, the print position is adjustable using the
Print Position setting for the paper tray.
• Some preprinted paper may cause print stains, depending on the printing method and ink type.
Orientation
For 1-sided printing
• face down
• top edge towards the front of the paper tray
For automatic 2-sided printing (long edge binding)
• face up
• bottom edge towards the front of the paper tray
1. Press a or b to select the following:
a. Select [Printer]. Press OK.
b. Select [2-sided]. Press OK.
c. Select [Single Image]. Press OK.
2. Press a or b to select [2-sided Feed], and then press Go.
Related Information
• Load Paper in the Paper Tray
25
Home > Paper Handling > Load Paper > Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond
Paper in the Manual Feed Slot
Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond
Paper in the Manual Feed Slot
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on
your computer at the same time.
1. Lift the support flap to prevent paper from sliding off the face down output tray.
2. Open the manual feed slot cover.
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using.
4. Using both hands, place one sheet of paper in the manual feed slot until the front edge touches the paper
feed roller. When you feel the machine pull it in, let go.
• Load paper into the manual feed slot with the printing surface facing up.
• Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper
may not be fed correctly, resulting in a skewed printout or a paper jam.
5. Send your print job to the machine.
Change your print preferences in the Print screen.
6. After the printed page comes out from the machine, load the next sheet of paper in the manual feed slot.
Repeat for each page that you want to print.
Related Information
• Load Paper
26
Home > Paper Handling > Load Paper > Load and Print on Thick Paper and Labels Using the Manual Feed
Slot
Load and Print on Thick Paper and Labels Using the Manual Feed Slot
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on
your computer at the same time.
1. Open the machine's back cover (the face up output tray).
The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
2. On the front of the machine, open the manual feed slot cover.
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.
4. Using both hands, place one sheet of paper in the manual feed slot until the front edge touches the paper
feed roller. When you feel the machine pull it in, let go.
• Load paper into the manual feed slot with the printing surface facing up.
• Pull the paper out completely if you must reload the paper into the manual feed slot.
• Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam.
• Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper
may not be fed correctly, resulting in a skewed printout or a paper jam.
5. Send your print job to the machine.
Change your print preferences in the Print screen.
6. After the printed page comes out from the back of the machine, load the next sheet of paper in the manual
feed slot. Repeat for each page that you want to print.
7. When finished, close the back cover (the face up output tray) until it locks in the closed position.
27
Home > Paper Handling > Load Paper > Load and Print on Envelopes in the Manual Feed Slot
Load and Print on Envelopes in the Manual Feed Slot
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on
your computer at the same time.
1. Open the machine's back cover (the face up output tray).
The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
2. Pull down the two green levers, one on the left side and one on the right side, as shown in the illustration.
3. On the front of the machine, open the manual feed slot cover.
4. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.
5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller.
When you feel the machine pull it in, let go.
29
• Load the envelope into the manual feed slot with the printing surface facing up.
• Pull the envelope out completely when you reload the envelope into the manual feed slot.
• Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam.
• Make sure the envelope is straight and in the correct position on the manual feed slot. If it is not, the
envelope may not be fed correctly, resulting in a skewed printout or a paper jam.
6. Send your print job to the machine.
Change your print preferences in the Print dialog box.
Settings Options for Envelopes
Paper Size Com-10
DL
C5
Monarch
Media Type Envelopes
Env. Thick
Env. Thin
7. After the printed envelope comes out of the machine, put in the next envelope. Repeat for each envelope that
you want to print.
8. When you have finished printing, return the two green levers you adjusted in the earlier step back to their
original positions.
9. When finished, close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load Paper
• Print
30
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type
Change the Paper Size and Paper Type
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
When you change the size and type of paper you load in the tray, you must also change the Paper Size and
Paper Type settings on the LCD.
1. Press a or b to select the following:
a. Select [General Setup]. Press OK.
b. Select [Tray Setting]. Press OK.
c. Select [Paper Type]. Press OK.
2. Press a or b to display the paper type you want, and then press OK.
3. Press a or b to display the [Paper Size] option, and then press OK.
4. Press a or b to display the paper size you want, and then press Go.
Related Information
• Paper Settings
32
Home > Paper Handling > Paper Settings > Change the Check Paper Setting
Change the Check Paper Setting
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
When the Check Paper setting is set to On and you pull the paper tray out of the machine, a message appears
on the LCD asking if you want to change the paper size and paper type.
The default setting is On.
1. Press a or b to select the following:
a. Select [General Setup]. Press OK.
b. Select [Tray Setting]. Press OK.
c. Select [Check Paper]. Press OK.
2. Press a or b to select the [On] or [Off] option, and then press Go.
Related Information
• Paper Settings
33
Home > Paper Handling > Unprintable Area
Unprintable Area
The measurements in the table below show maximum unprintable areas from the edges of the most commonly
used paper sizes. The measurements may vary depending on the paper size or settings in the application you
are using.
1
3
24
Do not attempt to print into these areas; your output will not reflect anything in these areas.
Usage Document Size Top (1)
Bottom (3)
Left (2)
Right (4)
Print Letter 4.2 mm 4.2 mm
A4 4.2 mm 4.2 mm
Legal 4.2 mm 4.2 mm
Related Information
• Paper Handling
34
Home > Paper Handling > Using Special Paper
Using Special Paper
Always test paper samples before purchasing them to ensure desirable performance.
• DO NOT use inkjet paper; it may cause a paper jam or damage your machine.
• If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit
degraded performance.
Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct
sunlight, and heat.
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
• that is coated or has a chemical finish
• that is damaged, creased, or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not
covered under any Brother warranty or service agreement.
Related Information
• Paper Handling
35
Home > Print > Print from Your Computer (Windows) > Print a Document (Windows)
Print a Document (Windows)
When you change an application's print settings, the changes apply only to documents printed with that
application.
• 2-sided printing may be the default depending on your model. For 1-sided printing, turn off the 2-sided
printing settings in the printer driver.
• To change print settings for all Windows applications, you must configure the printer driver properties.
For more information, see Related Information:Change the Default Print Settings (Windows).
1. Load paper in the paper tray.
2. Select the print command in your application.
3. Select your model's name, and then click the printer's properties or preferences button.
The printer driver window appears.
4. Make sure you have loaded the correct size paper in the paper tray.
5. Click the Paper Size drop-down list, and then select your paper size.
6. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the
application.
7. Type the number of copies (1-999) you want in the Copies field.
8. Click the Media Type drop-down list, and then select the type of paper you are using.
9. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets,
click the Multiple Page drop-down list, and then select your options.
38
10. Click the 2-sided / Booklet drop-down list, and then select the option you want.
11. Change other printer settings, if needed.
12. Click OK.
13. Complete your print operation.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Change the Default Print Settings (Windows)
• Printing Problems
• Paper Settings
• Print Settings (Windows)
39
Home > Print > Print from Your Computer (Windows) > Print on Both Sides of the Paper (Windows)
Print on Both Sides of the Paper (Windows)
• Select Letter, Legal, Mexico Legal, India Legal or Folio sized paper when using the automatic 2-sided
printing function.(For Philippines)
• Select A4 sized paper when using the automatic 2-sided printing function.(Except for Philippines)
• Make sure the back cover is closed.
• If paper is curled, straighten it and put it back in the paper tray.
• Use regular paper or thin paper. DO NOT use bond paper.
• If the paper is too thin, it may wrinkle.
• When you use the manual 2-sided printing function, it is possible there may be paper jams or poor print
quality.
1. Select the print command in your application.
2. Select your model's name, and then click the printer's properties or preferences button.
The printer driver window appears.
3. In the Orientation field, select the Portrait or Landscape option to set the orientation of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the
application.
4. Click the 2-sided / Booklet drop-down list, and then select the 2-sided or 2-sided (Manual) option.
Option Description
2-sided(available for certain
models)
Automatically prints on both sides of the paper.
2-sided (Manual) The machine prints all the even-numbered pages on one side of the paper
first. Then, the printer driver instructs you (with a pop-up message) to
reinsert the paper.
5. Click the 2-sided Settings button.
6. Select one of the options from the 2-sided Type menu.
When 2-sided is selected, four types of 2-sided binding are available for each orientation:
40
Option for Portrait Description
Long Edge (Left)
Long Edge (Right)
Short Edge (Top)
Short Edge (Bottom)
Option for Landscape Description
Long Edge (Top)
Long Edge (Bottom)
41
Option for Landscape Description
Short Edge (Right)
Short Edge (Left)
7. Select the Binding Offset checkbox to specify the offset for binding in inches or millimetres.
8. Click OK.
9. Change other printer settings, if needed.
10. Do one of the following:
• For automatic 2-sided printing, click OK again, and then complete your print operation.
• For manual 2-sided printing, click OK again and follow the on-screen instructions.
If the paper is not feeding correctly, it may be curled. Remove the paper, straighten it, and put it back in the paper
tray.
Related Information
• Print from Your Computer (Windows)
42
Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows)
Change the Default Print Settings (Windows)
When you change an application's print settings, the changes apply only to documents printed with that
application. To change print settings for all Windows applications, you must configure the printer driver
properties.
1. Hold down the key and press the key on the computer's keyboard to launch Run.
2. Type "control printers" in the Open: field and click OK.
The Devices and Printers window appears.
If the Devices and Printers window does not appear, click View more devices > More devices and
printer settings.
3. Right-click your model's icon, and then select Printer properties. (If the printer driver options appear, select
your printer driver.)
The printer properties dialog box appears.
4. Click the General tab, and then click the Printing Preferences... or Preferences... button.
The printer driver dialog box appears.
• To configure the tray settings, click the Device Settings tab (available for certain models).
• To change the printer port, click the Ports tab.
5. Select the print settings you want to use as the default for all of your Windows programs.
6. Click OK.
7. Close the printer properties dialog box.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Print a Document (Windows)
• Print Settings (Windows)
• Printing Problems
43
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows)
Print Settings (Windows)
• When you change an application's print settings, the changes apply only to documents printed with that
application.
For more information, see Related Information: Print a Document (Windows).
• To change the default print settings, you must configure the printer driver properties.
For more information, see Related Information: Change the Default Print Settings (Windows).
>> Basic Tab
>> Advanced Tab
Basic Tab
1. Paper Size
Select the paper size you want to use. You can either choose from standard paper sizes or create a custom
paper size.
2. Orientation
Select the orientation (portrait or landscape) of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
3. Copies
Type the number of copies (1-999) that you want to print in this field.
Collate
Select this option to print sets of multi-page documents in the original page order. When this option is
selected, one complete copy of your document will print, and then reprint according to the number of
44
copies you choose. If this option is not selected, then each page will print according to the number of
copies chosen before the next page of the document is printed.
4. Media Type
Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its
print settings according to the selected media type.
5. Resolution
Select the print resolution. As print resolution and speed are related, the higher the resolution, the longer it
will take to print the document.
6. Print Settings
Select the type of document you want to print.
Manual Settings...
Specify additional settings such as brightness, contrast, and other settings.
Graphics
Use Printer Halftone
Select this option to use the printer driver to express halftones.
Brightness
Adjust the brightness.
Contrast
Adjust the contrast.
Graphics Quality
Select either Graphics or Text for the best print quality, based on the type of document you are
printing.
Improve Grey Printing
Select this option to improve the image quality of shaded areas.
Improve Pattern Printing
Select this option to improve the pattern printing if printed fills and patterns are different from the
fills and patterns you see on your computer screen.
Improve Thin Line
Select this option to improve the image quality of thin lines.
Use System Halftone
Select this option to use Windows to express halftones.
TrueType Mode (available for certain models)
Mode
Select how the fonts are processed for printing.
Use Printer TrueType Fonts
Select whether to use built-in fonts for the font processing.
7. Multiple Page
Select this option to print multiple pages on a single sheet of paper, or print one page of your document on
multiple sheets.
Page Order
Select the page order when printing multiple pages on a single sheet of paper.
Border Line
Select the type of border to use when printing multiple pages on a single sheet of paper.
45
8. 2-sided / Booklet
Select this option to print on both sides of the paper, or print a document in booklet format using 2-sided
printing.
2-sided Settings
Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each
orientation.
9. Paper Source
Select the paper source setting according to your print conditions or purpose.
First Page
Select the paper source to use for printing the first page.
Other Pages
Select the paper source to use for printing the second and subsequent pages.
Advanced Tab
1. Scaling
Select these options to enlarge or reduce the size of the pages in your document.
Fit to Paper Size
Select this option to enlarge or reduce the document pages to fit a specified paper size. When you select
this option, select the paper size you want from the drop-down list.
Free [25 - 400%]
Select this option to enlarge or reduce the document pages manually. When you select this option, type a
value into the field.
46
2. Reverse Print
Select this option to rotate the printed image 180 degrees.
3. Use Watermark
Select this option to print a logo or text on your document as a watermark. Select one of the preset
watermarks, add a new watermark, or use an image file you have created.
4. Header-Footer Print
Select this option to print the date, time, and login user name on the document.
5. Toner Save Mode
Select this feature to use less toner to print documents; printouts appear lighter, but are still legible.
6. Administrator
This feature allows you to change the administrator password and restrict various printing functions.
7. User Authentication (available for certain models)
This feature allows you to confirm the restrictions for each user.
8. Other Print Options
Sleep Time
Select this option to set the machine to enter sleep mode immediately after printing.
Macro (available for certain models)
Select this feature to print an electronic form (macro), which you have stored in your machine's memory,
as an overlay on the print job.
Density Adjustment
Specify the print density.
Improve Print Output
Select this option to reduce the amount of paper curling and improve the toner fixing.
Skip Blank Page
Select this option to allow the printer driver to automatically detect blank pages and exclude them from
printing.
Print Text in Black
Select this option when you want to print colour text in black.
Print Archive
Select this option to save the print data as a PDF file to your computer.
Eco settings
Select this option to reduce printing noise.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Change the Default Print Settings (Windows)
• Print a Document (Windows)
47
Home > Print > Print from Your Computer (Windows) > Monitor the Status of the Machine from Your
Computer (Windows)
Monitor the Status of the Machine from Your Computer (Windows)
The Status Monitor is a configurable software tool for monitoring the status of one or more machines, allowing
you to get immediate notification of errors.
Do one of the following:
- Double-click the
icon in the task tray.
- Launch
(Brother Utilities), and then click the drop-down list and select your model's name (if not
already selected). Click Tools in the left navigation bar, and then click Status Monitor.
Troubleshooting
Click the Troubleshooting button to access the support website.
Looking for replacement supplies?
Click the Looking for replacement supplies? button for more information on Brother genuine supplies.
Related Information
• Print from Your Computer (Windows)
Related Topics:
• Printing Problems
48
Home > Print > Load and Print on Envelopes in the Manual Feed Slot
Load and Print on Envelopes in the Manual Feed Slot
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on
your computer at the same time.
1. Open the machine's back cover (the face up output tray).
The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
2. Pull down the two green levers, one on the left side and one on the right side, as shown in the illustration.
3. On the front of the machine, open the manual feed slot cover.
4. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.
5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller.
When you feel the machine pull it in, let go.
51
• Load the envelope into the manual feed slot with the printing surface facing up.
• Pull the envelope out completely when you reload the envelope into the manual feed slot.
• Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam.
• Make sure the envelope is straight and in the correct position on the manual feed slot. If it is not, the
envelope may not be fed correctly, resulting in a skewed printout or a paper jam.
6. Send your print job to the machine.
Change your print preferences in the Print dialog box.
Settings Options for Envelopes
Paper Size Com-10
DL
C5
Monarch
Media Type Envelopes
Env. Thick
Env. Thin
7. After the printed envelope comes out of the machine, put in the next envelope. Repeat for each envelope that
you want to print.
8. When you have finished printing, return the two green levers you adjusted in the earlier step back to their
original positions.
9. When finished, close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load Paper
• Print
52
Home > Print > Print an Email Attachment
Print an Email Attachment
You can print files by emailing them to your Brother machine.
• Make sure Web Based Management is set to On. For more information, see Related Information.
• You can attach up to 10 documents, 20 MB in total, to an email.
• This feature supports the following formats:
- Document files: PDF, TXT, and Microsoft Office files
- Image files: JPEG, BMP, GIF, PNG, and TIFF
• The machine prints both the email content and attachments by default. To print only email attachments,
change the settings as necessary.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Online Functions > Online Functions Settings.
• If the left navigation bar is not visible, start navigating from
.
• If this function is locked, contact your network administrator for access.
5. Click the I accept the terms and conditions button.
6. Go to your machine, and then follow the machine's instructions to enable the settings.
7. On your computer, click General Settings.
The Email Print: General Settings screen appears.
8. Click the Enable button.
The machine prints the instruction sheet.
9. Send your email to the email address included on the sheet. The machine prints the email attachments.
To change the settings, including email address and printer settings, click the Online Functions Settings
Page button.
Related Information
• Print
Related Topics:
• Enable/Disable Web Based Management Using the Control Panel
53
Home > Print > Change Print Settings Using the Control Panel
Change Print Settings Using the Control Panel
Related Models: HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/HL-L2865DW
Select the type of document you want to print.
1. Press a or b to display the [Printer] option, and then press OK.
2. Press a or b to display the [Print Settings] option, and then press OK.
3. Press a or b to display the [Graphics] or [Text] option, and then choose the option you want.
4. Press Go.
Related Information
• Print
54
Home > Print > Test Print
Test Print
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
If there are problems with print quality, follow these instructions to do a test print:
1. Press a or b to display the [Printer] option, and then press OK.
2. (HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/HL-L2865DW) Press a or b to display the
[Print Options] option, and then press OK.
3. Press a or b to display the [Test Print] option, and then press OK.
4. Press Go.
The machine prints the test page.
Related Information
• Print
Related Topics:
• Improve the Print Quality
56
Home > Network > Supported Basic Network Features
Supported Basic Network Features
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
The machine supports various features depending on the operating system. Use this table to see which network
features and connections are supported by each operating system.
Operating Systems
Windows Windows Server macOS
Printing Yes Yes Yes
Web Based Management
1
Yes Yes Yes
Status Monitor Yes
Driver Deployment Wizard Yes Yes
1
The default password to manage your machine’s settings is located on the back of the machine and marked "Pwd". We recommend
immediately changing the default password to protect your machine from unauthorised access.
• When connecting your machine to an outside network such as the Internet, make sure your network
environment is protected by a separate firewall or other means in order to prevent information leaks due
to inadequate settings or unauthorised access by malicious third parties.
• When your machine is connected to the global network, a warning appears. When you see this warning,
we strongly recommend confirming your network settings, and then re-connecting to a secure network.
• Enabling your machine's global network communication filtering feature blocks access from the global
network. The global network communication filtering feature may prevent the machine from receiving
certain print jobs from a computer or mobile device that uses a global IP address.
Related Information
• Network
Related Topics:
• Change the Login Password Using Web Based Management
58
Home > Network > Configure Network Settings > Configure Network Details Using the Control Panel
Configure Network Details Using the Control Panel
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
To configure the machine for your network, use the control panel's [Network] menu selections.
• For information about the network settings you can configure using the control panel, see Related
Information: Settings Tables.
• You can also use Web Based Management, to configure and change your machine's network settings.
1. Press a or b to select the [Network] option, and then press OK.
2. Press a or b to select the network option you want, and then press OK. Repeat this step until you access the
menu you want to configure, and then follow the LCD instructions.
Related Information
• Configure Network Settings
Related Topics:
• Settings Tables (HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW)
• Supported Basic Network Features
60
Home > Network > Wireless Network Settings > Use the Wireless Network
Use the Wireless Network
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
• Before Configuring Your Machine for a Wireless Network
• Configure Your Machine for a Wireless Network Using the Setup Wizard from Your
Computer
• Configure Your Machine for a Wireless Network Using the Machine's Control Panel
Setup Wizard
• Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi
Protected Setup
™
(WPS)
• Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup
™
(WPS)
• Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
• Configure Your Machine for an Enterprise Wireless Network
62
Home > Network > Wireless Network Settings > Use the Wireless Network > Before Configuring Your
Machine for a Wireless Network
Before Configuring Your Machine for a Wireless Network
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
Before attempting to configure a wireless network, confirm the following:
• If you are using an enterprise wireless network, you must know the User ID and Password.
• To achieve optimum results with normal everyday document printing, place your machine as close to the
wireless LAN access point/router as possible with minimal obstructions. Large objects and walls between the
two devices and interference from other electronic devices can affect the data transfer speed of your
documents.
Due to these factors, wireless may not be the best method of connection for all types of documents and
applications. If you are printing large files, such as multi-page documents with mixed text and large graphics,
you may want to consider selecting wired Ethernet for faster data transfer (supported models only), or USB
for the fastest throughput speed.
• Although your machine can be used in a wired and wireless network (supported models only), only one
connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct
connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used
at the same time.
• If there is a signal in the vicinity, wireless LAN allows you to freely make a LAN connection. However, if
security settings are not correctly configured, the signal may be intercepted by malicious third-parties,
possibly resulting in:
- Theft of personal or confidential information
- Improper transmission of information to parties impersonating the specified individuals
- Dissemination of transcribed communication contents that were intercepted
Make sure you know your wireless router/access point's Network Name (SSID) and Network Key
(Password). If you cannot find this information, consult the manufacturer of your wireless router/access
point, your system administrator, or Internet provider. Brother cannot provide this information.
Related Information
• Use the Wireless Network
63
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a
Wireless Network Using the Setup Wizard from Your Computer
Configure Your Machine for a Wireless Network Using the Setup Wizard
from Your Computer
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
1. Download the installer from your model's Downloads page at support.brother.com/downloads.
2. Start the installer, and then follow the on-screen instructions.
3. Select Wireless Network Connection (Wi-Fi), and then click Next.
4. Follow the on-screen instructions.
You have completed the wireless network setup.
Related Information
• Use the Wireless Network
64
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a
Wireless Network Using the Machine's Control Panel Setup Wizard
Configure Your Machine for a Wireless Network Using the Machine's
Control Panel Setup Wizard
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
Before configuring your machine, we recommend writing down your wireless network settings. You will need
this information before you continue with the configuration.
1. Check and record the current wireless network settings of the computer to which you are connecting.
Network Name (SSID)
Network Key
For example:
Network Name (SSID)
HELLO
Network Key
12345
• Your access point/router may support the use of multiple WEP keys, but your Brother machine supports
the use of only the first WEP key.
• If you need assistance during setup and want to contact Brother customer service, make sure you have
your SSID (Network Name) and Network Key (Password) ready. We cannot assist you in locating this
information.
• If you do not know this information (SSID and Network Key), you cannot continue the wireless setup.
How can I find this information?
- Check the documentation provided with your wireless access point/router.
- The initial SSID could be the manufacturer's name or the model name.
- If you do not know the security information, consult the router manufacturer, your system
administrator, or your Internet provider.
2. Press a or b to select the [Network] option, and then press OK.
3. Press a or b to select the [WLAN(Wi-Fi)] option, and then press OK.
4. Press a or b to select the [Find Network] option, and then press OK.
5. When [WLAN Enable?] appears, select On.
This will start the wireless setup wizard.
6. The machine will search for your network and display a list of available SSIDs. When a list of SSIDs appears,
press a or b to select the SSID you want.
7. Press OK.
8. Do one of the following:
• If you are using an authentication and encryption method that requires a Network Key, enter the Network
Key you wrote down in the first step.
When you have entered all the characters, press OK.
65
To apply the settings, select [Yes].
• If your authentication method is Open System and your encryption mode is None, go to the next step.
9. The machine attempts to connect to the wireless device you have selected.
If your wireless device is connected successfully, the machine's LCD displays [Connected].
You have completed the wireless network setup. To install the drivers and software necessary to use your
machine, go to your model's Downloads page at
support.brother.com/downloads.
Related Information
• Use the Wireless Network
Related Topics:
• How to Enter Text on Your Machine
• Wireless LAN Report Error Codes
66
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a
Wireless Network Using the One Push Method of Wi-Fi Protected Setup
™
(WPS)
Configure Your Machine for a Wireless Network Using the One Push
Method of Wi-Fi Protected Setup
™
(WPS)
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
If your wireless access point/router supports WPS (PBC: Push Button Configuration), you can use WPS from
your machine's control panel menu to configure your wireless network settings.
1. Press a or b to select the [Network] option, and then press OK.
2. Press a or b to select the [WLAN(Wi-Fi)] option, and then press OK.
3. Press a or b to select the [WPS/Push Button] option, and then press OK.
4. When [WLAN Enable?] appears, select On.
This will start the wireless setup wizard.
5. When the LCD displays [Press Key on rtr], press the WPS button on your wireless access point/router.
Then follow the LCD instructions on your machine. Your machine will automatically detect your wireless
access point/router and try to connect to your wireless network.
If your wireless device is connected successfully, the machine's LCD displays [Connected].
You have completed the wireless network setup. To install the drivers and software necessary to use your
machine, go to your model's Downloads page at
support.brother.com/downloads.
Related Information
• Use the Wireless Network
Related Topics:
• Wireless LAN Report Error Codes
67
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a
Wireless Network Using the PIN Method of Wi-Fi Protected Setup
™
(WPS)
Configure Your Machine for a Wireless Network Using the PIN Method
of Wi-Fi Protected Setup
™
(WPS)
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN)
Method to configure your wireless network settings.
The PIN Method is one of the connection methods developed by the Wi-Fi Alliance
®
. By submitting a PIN
created by an Enrollee (your machine) to the Registrar (a device that manages the wireless LAN), you can set up
the wireless network and security settings. For more information on how to access WPS mode, see the
instructions provided with your wireless access point/router.
Type A
Connection when the wireless LAN access point/router (1) doubles as the Registrar:
1
Type B
Connection when another device (2), such as a computer, is used as the Registrar:
68
2
1. Press a or b to select the [Network] option, and then press OK.
2. Press a or b to select the [WLAN(Wi-Fi)] option, and then press OK.
3. Press a or b to select the [WPS/PIN Code] option, and then press OK.
4. When [WLAN Enable?] appears, select On.
This will start the wireless setup wizard.
5. The LCD displays an eight-digit PIN and the machine starts searching for a wireless LAN access point/router.
6. Using a computer connected to the network, in your browser's address bar, type the IP address of the device
you are using as the Registrar (for example: http://192.168.1.2).
7. Go to the WPS settings page and type the PIN, and then follow the on-screen instructions.
• The Registrar is usually the wireless LAN access point/router.
• The settings page may differ depending on the brand of wireless LAN access point/router. For more
information, see the instructions supplied with your wireless LAN access point/router.
If you are using a Windows 10 or Windows 11 computer as a Registrar, complete the following steps:
8. Hold down the key and press the key on the computer's keyboard to launch Run.
9. Type "control printers" in the Open: field and click OK.
The Devices and Printers window appears.
If the Devices and Printers window does not appear, click View more devices > More devices and
printer settings.
69
10. Click Add a device.
• To use a Windows 10 or Windows 11 computer as a Registrar, you must register it to your network in
advance. For more information, see the instructions supplied with your wireless LAN access point/
router.
• If you use Windows 10 or Windows 11 as a Registrar, you can install the printer driver after the wireless
configuration by following the on-screen instructions. To install the driver and software necessary to use
your machine, go to your model's Downloads page at support.brother.com/downloads.
11. Select your machine and click Next.
12. Type the PIN displayed on the machine's LCD, and then click Next.
13. Click Close.
If your wireless device is connected successfully, the machine's LCD displays [Connected].
You have completed the wireless network setup. To install the drivers and software necessary to use your
machine, go to your model's Downloads page at support.brother.com/downloads.
Related Information
• Use the Wireless Network
Related Topics:
• Wireless LAN Report Error Codes
70
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a
Wireless Network When the SSID Is Not Broadcast
Configure Your Machine for a Wireless Network When the SSID Is Not
Broadcast
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
Before configuring your machine, we recommend writing down your wireless network settings. You will need
this information before you continue with the configuration.
1. Check and write down the current wireless network settings.
Network Name (SSID)
Authentication Method Encryption Mode Network Key
Open System NONE -
WEP
Shared Key WEP
WPA/WPA2-PSK AES
TKIP
WPA3-SAE AES
For example:
Network Name (SSID)
HELLO
Authentication Method Encryption Mode Network Key
WPA2-PSK AES 12345678
If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine
supports the use of the first WEP key only.
2. Press a or b to select the [Network] option, and then press OK.
3. Press a or b to select the [WLAN(Wi-Fi)] option, and then press OK.
4. Press a or b to select the [Find Network] option, and then press OK.
5. When [WLAN Enable?] appears, select On.
This will start the wireless setup wizard.
6. The machine will search for your network and display a list of available SSIDs. Press a or b to select the
[<New SSID>] option, and then press OK.
7. Enter the SSID name, and then press OK.
8. Press a or b to select the Authentication Method you want, and then press OK.
9. Do one of the following:
• If you selected the [Open System] option, press a or b to select the Encryption Type [None] or [WEP],
and then press OK.
If you selected the [WEP] option for Encryption Type, enter the WEP key, and then press OK.
• If you selected the [Shared Key] option, enter the WEP key, and then press OK.
71
• If you selected the [WPA-Personal] option, press a or b to select the Encryption Type [TKIP+AES] or
[AES], and then press OK.
Enter the WPA
™
key, and then press OK.
• If you selected the [WPA3-SAE] option, select the Encryption Type [AES], and then press OK.
Enter the WPA
™
key, and then press OK.
Your Brother machine supports the use of the first WEP key only.
10. To apply the settings, select [Yes].
11. The machine will attempt to connect to the wireless device you have selected.
If your wireless device is connected successfully, the machine's LCD displays [Connected].
You have completed the wireless network setup. To install the drivers and software necessary to use your
machine, go to your model's Downloads page at support.brother.com/downloads.
Related Information
• Use the Wireless Network
Related Topics:
• I Cannot Complete the Wireless Network Setup Configuration
• How to Enter Text on Your Machine
• Wireless LAN Report Error Codes
72
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for an
Enterprise Wireless Network
Configure Your Machine for an Enterprise Wireless Network
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
Before configuring your machine, we recommend writing down your wireless network settings. You will need
this information before you continue with the configuration.
1. Check and record the current wireless network settings.
Network Name (SSID)
Authentication Method Encryption Mode User ID Password
EAP-FAST/NONE AES
TKIP
EAP-FAST/MS-CHAPv2 AES
TKIP
EAP-FAST/GTC AES
TKIP
PEAP/MS-CHAPv2 AES
TKIP
PEAP/GTC AES
TKIP
EAP-TTLS/CHAP AES
TKIP
EAP-TTLS/MS-CHAP AES
TKIP
EAP-TTLS/MS-CHAPv2 AES
TKIP
EAP-TTLS/PAP AES
TKIP
EAP-TLS AES -
TKIP -
For example:
Network Name (SSID)
HELLO
Authentication Method Encryption Mode User ID Password
EAP-FAST/MS-CHAPv2 AES Brother 12345678
73
• If you configure your machine using EAP-TLS authentication, you must install the client certificate
issued by a CA before you start configuration. Contact your network administrator about the client
certificate. If you have installed more than one certificate, we recommend writing down the certificate
name you want to use.
• If you verify your machine using the common name of the server certificate, we recommend writing
down the common name before you start configuration. Contact your network administrator about the
common name of the server certificate.
2. Press a or b to select the [Network] option, and then press OK.
3. Press a or b to select the [WLAN(Wi-Fi)] option, and then press OK.
4. Press a or b to select the [Find Network] option, and then press OK.
5. When [WLAN Enable?] appears, select On.
This will start the wireless setup wizard.
6. The machine will search for your network and display a list of available SSIDs. Press a or b to select the
[<New SSID>] option, and then press OK.
7. Enter the SSID name, and then press OK.
8. Press a or b to select the Authentication Method you want, and then press OK.
9. Do one of the following:
• If you selected the [EAP-FAST], [PEAP] or [EAP-TTLS] option, press a or b to select the Inner
Authentication Method [NONE], [CHAP], [MS-CHAP], [MS-CHAPv2], [PAP] or [GTC], and then press
OK.
Depending on your Authentication Method, the Inner Authentication Method selections differ.
Press a or b to select the Encryption Type [TKIP+AES] or [AES], and then press OK.
Press a or b to select the Verification Method [No Verification], [CA] or [CA+Server ID], and
then press OK.
- If you selected the [CA+Server ID] option, enter the server ID, user ID and password (if required),
and then press OK for each option.
- For other selections, enter the user ID and the Password, and then press OK for each option.
If you have not imported a CA certificate into your machine, the machine will display the message [No
Verification].
• If you selected the [EAP-TLS] option, press a or b to select the Encryption Type [TKIP+AES] or [AES],
and then press OK.
When the machine displays a list of available Client Certificates, select the certificate you want.
Press a or b to select the Verification Method [No Verification], [CA] or [CA+Server ID], and
then press OK.
- If you selected the [CA+Server ID] option, enter the server ID and user ID, and then press OK for
each option.
- For other selections, enter the user ID, and then press OK.
10. To apply the settings, press a. To cancel, press b.
11. The machine will attempt to connect to the wireless device you have selected.
If your wireless device is connected successfully, the machine's LCD displays [Connected].
You have completed the wireless network setup. To install the drivers or the application necessary for operating
your machine, go to your model's Downloads page at
support.brother.com/downloads.
Related Information
• Use the Wireless Network
74
Home > Network > Wireless Network Settings > Use Wi-Fi Direct
®
Use Wi-Fi Direct
®
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
• Wi-Fi Direct Overview
• Configure Your Wi-Fi Direct Network Manually
• Configure Wi-Fi Direct Network Using the Push Button Method
76
Home > Network > Wireless Network Settings > Use Wi-Fi Direct
®
> Wi-Fi Direct Overview
Wi-Fi Direct Overview
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance
®
. It allows you to
securely connect your mobile device to your machine without using a wireless router/access point.
2
1
1. Mobile device
2. Your machine
• You can use Wi-Fi Direct with the wired or wireless network connection at the same time.
• The Wi-Fi Direct-supported device can become a Group Owner. When configuring the Wi-Fi Direct
network, the Group Owner serves as an access point.
Related Information
• Use Wi-Fi Direct
®
Related Topics:
• Configure Your Wi-Fi Direct Network Manually
• Configure Wi-Fi Direct Network Using the Push Button Method
77
Home > Network > Wireless Network Settings > Use Wi-Fi Direct
®
> Configure Your Wi-Fi Direct Network
Manually
Configure Your Wi-Fi Direct Network Manually
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.
1. Press a or b to select the [Network] option, and then press OK.
2. Press a or b to select the [Wi-Fi Direct] option, and then press OK.
3. Press a or b to select the [Manual] option, and then press OK.
4. When [Wi-Fi Direct On?] appears, select On.
5. The machine will display the SSID name and Password. Go to your mobile device's wireless network settings
screen, select the SSID name, and then enter the password.
6. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed
the Wi-Fi Direct network setup.
Related Information
• Use Wi-Fi Direct
®
Related Topics:
• Wi-Fi Direct Overview
• Configure Wi-Fi Direct Network Using the Push Button Method
78
Home > Network > Wireless Network Settings > Use Wi-Fi Direct
®
> Configure Wi-Fi Direct Network Using
the Push Button Method
Configure Wi-Fi Direct Network Using the Push Button Method
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network:
1. Press a or b to select the [Network] option, and then press OK.
2. Press a or b to select the [Wi-Fi Direct] option, and then press OK.
3. Press a or b to select the [Push Button] option, and then press OK.
4. When [Wi-Fi Direct On?] appears, select On.
If your mobile device does not support Wi-Fi Direct, do the following:
a. Press a or b to select the [Network] option, and then press OK.
b. Press a or b to select the [Wi-Fi Direct] option, and then press OK.
c. Press a or b to select the [Group Owner] option, and then press OK.
d. Press a or b to select the [On] option, and then press OK.
e. Press a or b to select the [Push Button] option, and then press OK.
5. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when
[Activate Wi-Fi Direct on other device and press OK.] appears on the machine's LCD.
Press OK on your machine.
This will start the Wi-Fi Direct setup.
6. Do one of the following:
• If your mobile device displays a list of machines with Wi-Fi Direct enabled, select your Brother machine.
• If your Brother machine displays a list of mobile devices with Wi-Fi Direct enabled, select your mobile
device. Press a or b to select the mobile device you want to connect to and press OK. To search for
available devices again, select [<Rescan>], and then press OK.
7. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed
the Wi-Fi Direct network setup.
Related Information
• Use Wi-Fi Direct
®
Related Topics:
• Wi-Fi Direct Overview
• Configure Your Wi-Fi Direct Network Manually
79
Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN
Enable/Disable Wireless LAN
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
1. Press a or b to select the [Network] option, and then press OK.
2. Press a or b to select the [WLAN(Wi-Fi)] option, and then press OK.
3. Press a or b to select the [WLAN Enable] option, and then press OK.
4. Do one of the following:
• To enable Wi-Fi, select [On].
• To disable Wi-Fi, select [Off].
5. Press Go.
Related Information
• Wireless Network Settings
80
Home > Network > Wireless Network Settings > Print the WLAN Report
Print the WLAN Report
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code on
the printed report.
1. Press a or b to select the [Print Reports] option, and then press OK.
2. Press a or b to select the [WLAN Report] option, and then press OK.
3. Press Go.
The machine will print the WLAN Report.
Related Information
• Wireless Network Settings
• Wireless LAN Report Error Codes
Related Topics:
• My Machine Cannot Print over the Network
• I Want to Check that My Network Devices are Working Correctly
81
Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error
Codes
Wireless LAN Report Error Codes
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see
the corresponding instructions in the table:
Error Code
Problem and Recommended Solutions
TS-01 The WLAN (Wi-Fi) is not enabled.
Check the following points and try to set up your wireless connection again:
• Enable the WLAN setting on your machine.
• If a network cable is connected to your machine, disconnect it.
TS-02 The wireless router/access point cannot be detected.
Check the following points and try to set up your wireless connection again:
• Make sure the wireless router/access point is on.
• Temporarily place your machine closer to the wireless router/access point when you are
configuring the wireless settings.
• If your wireless router/access point is using MAC address filtering, confirm that the MAC
address of the machine is allowed in the filter. You can find the MAC address by printing the
Network Configuration Report.
• If you manually entered the Network Name (SSID) and security information (authentication
method/encryption method), the information may be incorrect. Check the Network Name and
security information again and re-enter the correct information.
• Restart your wireless router/access point. If you cannot find the Network Name (SSID) and
security information, see the documentation provided with your wireless router/access point,
or contact the router manufacturer, your system administrator, or Internet service provider.
TS-03
The wireless enterprise network and security settings you entered may be incorrect.
Check the following points and try to set up your wireless connection again:
Verify the following information:
- Network Name (SSID) you selected to configure your machine.
- Security information you selected to configure your machine (such as the authentication
method, encryption method, or User ID).
If you still cannot find the Network Name (SSID) and security information, see the
documentation provided with your wireless router/access point, or contact the router
manufacturer, your system administrator, or Internet service provider.
82
Error Code Problem and Recommended Solutions
TS-04 Your machine does not support the authentication and encryption methods used by the selected
wireless router/access point.
For infrastructure mode (Most common)
Change the authentication and encryption methods of the wireless router/access point. Your
machine supports the following authentication and encryption methods:
• WPA-Personal:
TKIP / AES
• WPA2-Personal:
TKIP / AES
• WPA3-Personal:
AES
• OPEN:
WEP / NONE (without encryption)
• Shared key:
WEP
If your issue is not solved, the Network Name (SSID) or security settings you entered may be
incorrect. Check that all wireless network settings are correct for your network.
TS-05
The Network Name (SSID) and Network Key (Password) are incorrect.
Check the following points and try to set up your wireless connection again:
• Confirm the Network Name (SSID) and Network Key (Password).
• If your Network Key contains upper-case and lower-case letters, make sure you type them
correctly.
• If you cannot find the Network Name (SSID) and security information, see the documentation
provided with your wireless router/access point, or contact the router manufacturer, your
system administrator, or Internet service provider.
• If your wireless router/access point uses WEP encryption with multiple WEP keys, write
down and use only the first WEP key.
TS-06
The wireless security information (authentication method/encryption method/Network Key
(Password)) is incorrect.
Check the following points and try to set up your wireless connection again:
• Confirm the Network Key. If your Network Key contains upper-case and lower-case letters,
make sure you type them correctly.
• Confirm whether the authentication method entered and the authentication method or
encryption method supported by the wireless router/access point are the same.
• If the network key, authentication method, and encryption method have been confirmed,
restart your wireless router/access point and the machine.
• If your wireless router/access point's Stealth Mode is on, you may need to disable it to
connect to the wireless network.
If you cannot find the Network Name (SSID) and security information, see the documentation
provided with your wireless router/access point, or contact the router manufacturer, your system
administrator, or Internet service provider.
TS-07
The machine cannot detect a wireless router/access point that has WPS (Wi-Fi Protected Setup)
enabled.
Check the following points and try again:
• To check if your wireless router/access point supports WPS, look for the WPS symbol
displayed on the router/access point. For more information, see the documentation provided
with your wireless router/access point.
• To set up your wireless connection using WPS, you must configure both your machine and
the wireless router/access point. For more information, see the user's guide.
• If you do not know how to set up your wireless router/access point using WPS, see the
documentation provided with your wireless router/access point, or contact the router
manufacturer, your system administrator, or Internet service provider.
83
Error Code Problem and Recommended Solutions
TS-08 Two or more wireless routers or access points that have WPS enabled are detected.
Check the following points and try again:
• Make sure that only one wireless router/access point within range has WPS enabled, and
then try to connect again.
• Try to connect again after a few minutes to avoid interference from other access points/
routers.
How to confirm wireless security information (SSID/authentication method/encryption method/Network Key)
of your WLAN access point/router:
1. The default security settings may be provided on a label attached to the WLAN access point/router. Or
the manufacturer's name or model number of the WLAN access point/router may be used as the default
security settings.
2. See the documentation provided with your WLAN access point/router for information on how to find the
security settings.
• If the WLAN access point/router is set to not broadcast the SSID, the SSID will not automatically be
detected. You will have to manually enter the SSID name.
• The Network Key may also be described as the Password, Security Key, or Encryption Key.
If you do not know the SSID and wireless security settings of your WLAN access point/router or how to
change the configuration, see the documentation provided with your WLAN access point/router, ask the
manufacturer of your access point/router or ask your Internet provider or network administrator.
Related Information
• Print the WLAN Report
Related Topics:
• My Machine Cannot Print over the Network
• I Want to Check that My Network Devices are Working Correctly
• Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup
™
(WPS)
• Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup
™
(WPS)
• Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
• Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
• Configure Your Machine for an Enterprise Wireless Network
84
Home > Network > Network Features
Network Features
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
• Enable/Disable Web Based Management Using the Control Panel
• Print the Network Configuration Report
• Reset the Network Settings to the Factory Settings
• Change Machine Settings Using Web Based Management
• Print the Network Configuration Report
85
Home > Network > Network Features > Enable/Disable Web Based Management Using the Control Panel
Enable/Disable Web Based Management Using the Control Panel
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Press a or b to select the [Network] option, and then press OK.
2. Press a or b to select the [Web Based Mgmt] option, and then press OK.
3. Press a or b to select the option you want, and then press OK.
If you enable this function, make sure you specify the connection method to use Web Based Management.
Related Information
• Network Features
Related Topics:
• Print an Email Attachment
86
Home > Network > Network Features > Print the Network Configuration Report
Print the Network Configuration Report
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
The Network Configuration Report lists the network configuration, including the network print server settings.
• The Node Name appears on the Network Configuration Report. The default Node Name is
"BRN123456abcdef" for a wired network or "BRW123456abcdef" for a wireless network (where
"123456abcdef" is your machine's MAC Address / Ethernet Address.)
• If the IP Address on the Network Configuration Report shows 0.0.0.0, wait for one minute and try
printing it again.
• You can find your machine's settings, such as the IP address, subnet mask, node name, and MAC
Address on the report, for example:
- IP address: 192.168.0.5
- Subnet mask: 255.255.255.0
- Node name: BRN000ca0000499
- MAC Address: 00-0c-a0-00-04-99
1. Press a or b to select the [Print Reports] option, and then press OK.
2. Press a or b to select the [Network Config] option, and then press OK.
3. Press Go.
The machine prints the Network Configuration Report.
Related Information
• Network Features
Related Topics:
• Check Your Machine's Network Settings
• Use the Network Connection Repair Tool (Windows)
• Error Messages
• I Want to Check that My Network Devices are Working Correctly
• Access Web Based Management
87
Home > Network > Network Features > Reset the Network Settings to the Factory Settings
Reset the Network Settings to the Factory Settings
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Use your machine's control panel to reset the machine's network settings to its default factory settings. This
resets all information except the administrator password.
You can also reset the print server to its factory settings using Web Based Management.
1. Press a or b to select the [Network] option, and then press OK.
2. Press a or b to select the [Network Reset] option, and then press OK.
3. Follow the machine's instruction to reset the network settings.
The machine will restart.
Related Information
• Network Features
Related Topics:
• Reset Functions
88
Home > Security
Security
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
• Before Using Network Security Features
• Configure Certificates for Device Security
• Use SSL/TLS
• Use SNMPv3
• Use IEEE 802.1x Authentication
• Send an Email Securely
• Lock the Machine Settings from the Control Panel
• Use Global Network Detection Features
89
Home > Security > Before Using Network Security Features
Before Using Network Security Features
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Your machine employs some of the latest network security and encryption protocols available today. These
network features can be integrated into your overall network security plan to help protect your data and prevent
unauthorised access to the machine.
We recommend disabling the FTP server and TFTP protocols. Accessing the machine using these
protocols is not secure.
Related Information
• Security
• Disable Unnecessary Protocols
90
Home > Security > Before Using Network Security Features > Disable Unnecessary Protocols
Disable Unnecessary Protocols
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Network > Protocol.
If the left navigation bar is not visible, start navigating from .
5. Clear any unnecessary protocol checkboxes to disable them.
6. Click Submit.
7. Restart your Brother machine to activate the configuration.
Related Information
• Before Using Network Security Features
91
Home > Security > Configure Certificates for Device Security
Configure Certificates for Device Security
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web
Based Management to configure a certificate.
• Supported Security Certificate Features
• How to Create and Install a Certificate
• Create a Self-signed Certificate
• Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate
Authority (CA)
• Import and Export the Certificate and Private Key
• Import and Export a CA Certificate
• Manage Multiple Certificates
92
Home > Security > Configure Certificates for Device Security > Supported Security Certificate Features
Supported Security Certificate Features
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Your machine supports the use of multiple security certificates, which allows secure management, authentication,
and communication with the machine. The following security certificate features can be used with the machine:
• SSL/TLS communication
• SSL communication for SMTP
• IEEE 802.1x authentication
Your machine supports the following:
• Pre-installed certificate
Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS
communication without creating or installing a different certificate.
The pre-installed self-signed certificate protects your communication up to a certain level. We recommend
using a certificate that is issued by a trusted organisation for better security.
• Self-signed certificate
This print server issues its own certificate. Using this certificate, you can easily use the SSL/TLS
communication without creating or installing a different certificate from a CA.
• Certificate from a Certificate Authority (CA)
There are two methods for installing a certificate from a CA. If you already have a certificate from a CA or if
you want to use a certificate from an external trusted CA:
- When using a Certificate Signing Request (CSR) from this print server.
- When importing a certificate and a private key.
• Certificate Authority (CA) Certificate
To use a CA certificate that identifies the CA and owns its private key, you must import that CA certificate
from the CA before configuring the security features of the Network.
• If you are going to use SSL/TLS communication, we recommend contacting your system administrator
first.
• When you reset the print server back to its default factory settings, the certificate and the private key
that are installed will be deleted. If you want to keep the same certificate and the private key after
resetting the print server, export them before resetting, and then reinstall them.
Related Information
• Configure Certificates for Device Security
93
Home > Security > Configure Certificates for Device Security > How to Create and Install a Certificate
How to Create and Install a Certificate
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a
Certificate Authority (CA).
Option 1
Self-Signed Certificate
1. Create a self-signed certificate using Web Based Management.
2. Install the self-signed certificate on your computer.
Option 2
Certificate from a CA
1. Create a Certificate Signing Request (CSR) using Web Based Management.
2. Install the certificate issued by the CA on your Brother machine using Web Based Management.
3. Install the certificate on your computer.
Related Information
• Configure Certificates for Device Security
94
Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate
Create a Self-signed Certificate
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Security > Certificate.
If the left navigation bar is not visible, start navigating from
.
5. Click Create Self-Signed Certificate.
6. Enter a Common Name and a Valid Date.
• The length of the Common Name is less than 64 bytes. Enter an identifier, such as an IP address, node
name, or domain name to use when accessing this machine through SSL/TLS communication. The node
name is displayed by default.
• A warning will appear if you use the IPPS or HTTPS protocol and enter a different name in the URL than
the Common Name that was used for the self-signed certificate.
7. Select your setting from the Public Key Algorithm drop-down list. The default setting is EC(256bit).
8. Select your setting from the Digest Algorithm drop-down list. The default setting is SHA256.
9. Click Submit.
Related Information
• Configure Certificates for Device Security
95
Home > Security > Configure Certificates for Device Security > Create a Certificate Signing Request (CSR)
and Install a Certificate from a Certificate Authority (CA)
Create a Certificate Signing Request (CSR) and Install a Certificate from
a Certificate Authority (CA)
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
If you already have a certificate from an external trusted Certificate Authority (CA) , you can store the certificate
and private key on the machine and manage them by importing and exporting. If you do not have a certificate
from an external trusted CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and
install the returned certificate on your machine.
• Create a Certificate Signing Request (CSR)
• Install a Certificate on Your Machine
96
Home > Security > Configure Certificates for Device Security > Create a Certificate Signing Request (CSR)
and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR)
Create a Certificate Signing Request (CSR)
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the
credentials contained within the certificate.
We recommend installing a Root Certificate from the CA on your computer before creating the CSR.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Security > Certificate.
If the left navigation bar is not visible, start navigating from
.
5. Click Create CSR.
6. Type a Common Name (required) and add other information about your Organization (optional).
• Your company details are required so that a CA can confirm your identity and verify it to the outside
world.
• The length of the Common Name must be less than 64 bytes. Enter an identifier, such as an IP
address, node name, or domain name to use when accessing this machine through SSL/TLS
communication. The node name is displayed by default. The Common Name is required.
• A warning will appear if you type a different name in the URL than the Common Name that was used for
the certificate.
• The length of the Organization, the Organization Unit, the City/Locality, and the State/Province
must be less than 64 bytes.
• The Country/Region should be a two-character ISO 3166 country code.
• If you are configuring an X.509v3 certificate extension, select the Configure extended partition
checkbox, and then select Auto (Register IPv4) or Manual.
7. Select your setting from the Public Key Algorithm drop-down list. The default setting is EC(256bit).
8. Select your setting from the Digest Algorithm drop-down list. The default setting is SHA256.
9. Click Submit.
The CSR appears on your screen. Save the CSR as a file or copy and paste it into an online CSR form
offered by a Certificate Authority.
97
10. Click Save.
• Follow your CA's policy regarding the method to send a CSR to your CA.
• If you are using the Enterprise root CA of Windows Server 2012/2012 R2/2016/2019/2022, we
recommend using the Web Server for the certificate template to securely create the Client Certificate. If
you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we
recommend using User for the certificate template.
Related Information
• Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate Authority (CA)
98
Home > Security > Configure Certificates for Device Security > Create a Certificate Signing Request (CSR)
and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine
Install a Certificate on Your Machine
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
When you receive a certificate from a Certificate Authority (CA), follow the steps below to install it on the print
server:
Only a certificate issued with your machine's Certificate Signing Request (CSR) can be installed on your
machine. When you want to create another CSR, make sure that the certificate is installed before creating the
new CSR. Create another CSR only after installing the certificate on the machine, otherwise the CSR created
before installing the new CSR will be invalid.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Security > Certificate.
If the left navigation bar is not visible, start navigating from
.
5. Click Install Certificate.
6. Browse to the file that contains the certificate issued by the CA, and then click Submit.
The certificate has been created and saved in your machine's memory successfully.
To use SSL/TLS communication, the Root Certificate from the CA must be installed on your computer. Contact
your network administrator.
Related Information
• Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate Authority (CA)
99
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and
Private Key
Import and Export the Certificate and Private Key
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Store the certificate and private key on your machine and manage them by importing and exporting them.
• Import a Certificate and Private Key
• Export the Certificate and Private Key
100
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and
Private Key > Import a Certificate and Private Key
Import a Certificate and Private Key
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Security > Certificate.
If the left navigation bar is not visible, start navigating from
.
5. Click Import Certificate and Private Key.
6. Browse to the file you want to import.
7. Type the password if the file is encrypted, and then click Submit.
The certificate and private key are imported to your machine.
Related Information
• Import and Export the Certificate and Private Key
101
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and
Private Key > Export the Certificate and Private Key
Export the Certificate and Private Key
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Security > Certificate.
If the left navigation bar is not visible, start navigating from
.
5. Click Export shown with Certificate List.
6. Enter the password if you want to encrypt the file.
If a blank password is used, the output is not encrypted.
7. Enter the password again for confirmation, and then click Submit.
8. Click Save.
The certificate and private key are exported to your computer.
You can also import the certificate to your computer.
Related Information
• Import and Export the Certificate and Private Key
102
Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate
Import and Export a CA Certificate
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
You can import, export, and store CA certificates on your Brother machine.
• Import a CA Certificate
• Export a CA Certificate
103
Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Import
a CA Certificate
Import a CA Certificate
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Security > CA Certificate.
If the left navigation bar is not visible, start navigating from
.
5. Click Import CA Certificate.
6. Browse to the file you want to import.
7. Click Submit.
Related Information
• Import and Export a CA Certificate
104
Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Export
a CA Certificate
Export a CA Certificate
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Security > CA Certificate.
If the left navigation bar is not visible, start navigating from
.
5. Select the certificate you want to export and click Export.
6. Click Submit.
Related Information
• Import and Export a CA Certificate
105
Home > Security > Configure Certificates for Device Security > Manage Multiple Certificates
Manage Multiple Certificates
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
The multiple certificate feature allows you to use Web Based Management to manage each certificate installed
on your machine. In Web Based Management, navigate to the Certificate or CA Certificate screen to view
certificate content, delete, or export your certificates.
Maximum Number of Certificates Stored on Brother Machine
Self-signed Certificate or
Certificate Issued by a CA
6
CA Certificate 5
We recommend storing fewer certificates than allowed, reserving an empty spot in case of certificate expiration.
When a certificate expires, import a new certificate into the reserved spot, and then delete the expired certificate.
This ensures that you avoid configuration failure.
• When you use HTTPS/IPPS, or IEEE 802.1x, you must select which certificate you are using.
• When you use SSL for SMTP communications, you do not have to choose the certificate. The
necessary certificate will be chosen automatically.
Related Information
• Configure Certificates for Device Security
106
Home > Security > Use SSL/TLS
Use SSL/TLS
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
• Introduction to SSL/TLS
• Manage Your Network Machine Securely Using SSL/TLS
• Print Documents Securely Using SSL/TLS
• Send an Email Securely
107
Home > Security > Use SSL/TLS > Introduction to SSL/TLS
Introduction to SSL/TLS
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over
a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network,
so anyone trying to capture it will not be able to read it.
SSL/TLS can be configured on both wired and wireless networks and will work with other forms of security such
as WPA keys and firewalls.
Related Information
• Use SSL/TLS
• Brief History of SSL/TLS
• Benefits of Using SSL/TLS
108
Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS
Brief History of SSL/TLS
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers
and servers. SSL is now used with additional applications, such as Telnet, printer, and FTP software, in order to
become a universal solution for online security. Its original design intentions are still being used today by many
online retailers and banks to secure sensitive data, such as credit card numbers, customer records, etc.
SSL/TLS uses extremely high levels of encryption and is trusted by banks all over the world.
Related Information
• Introduction to SSL/TLS
109
Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS
Benefits of Using SSL/TLS
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting
unauthorised users from reading data sent to the machine. SSL's most important benefit is that it can be used to
print confidential data securely. For example, a Human Resource (HR) Department in a large company may be
printing wage slips on a regular basis. Without encryption, the data contained on these wages slips can be read
by other network users. However, with SSL/TLS, anyone trying to capture the data will see a page of code and
not the actual wage slip.
Related Information
• Introduction to SSL/TLS
110
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS
Manage Your Network Machine Securely Using SSL/TLS
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
• Configure a Certificate for SSL/TLS and Available Protocols
• Access Web Based Management Using SSL/TLS
• Install the Self-signed Certificate for Windows Users as Administrators
• Configure Certificates for Device Security
111
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a
Certificate for SSL/TLS and Available Protocols
Configure a Certificate for SSL/TLS and Available Protocols
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Configure a certificate on your machine using Web Based Management before you use SSL/TLS
communication.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Network > Protocol.
If the left navigation bar is not visible, start navigating from
.
5. Click HTTP Server Settings.
6. Select the certificate you want to configure from the Select the Certificate drop-down list.
7. Click Submit.
8. Click Yes to restart your print server.
Related Information
• Manage Your Network Machine Securely Using SSL/TLS
112
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access
Web Based Management Using SSL/TLS
Access Web Based Management Using SSL/TLS
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
To manage your network machine securely, use Web Based Management with the HTTPS protocol.
• To use HTTPS protocol, HTTPS must be enabled on your machine. The HTTPS protocol is enabled by
default.
• You can change the HTTPS protocol settings using Web Based Management.
1. Start your web browser.
2. Type "https://Common Name" in your browser's address bar (where "Common Name" is the Common Name
that you assigned to the certificate; this could be your IP address, node name, or domain name).
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. You can now access the machine using HTTPS.
Related Information
• Manage Your Network Machine Securely Using SSL/TLS
113
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the
Self-signed Certificate for Windows Users as Administrators
Install the Self-signed Certificate for Windows Users as Administrators
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
• The following steps are for Microsoft Edge. If you use another web browser, refer to your web browser's
documentation or online help for instructions on how to install certificates.
• Make sure you have created your self-signed certificate using Web Based Management.
1. Right-click the Microsoft Edge icon, and then click Run as administrator.
If the User Account Control screen appears, click Yes.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If your connection is not private, click the Advanced button, and then continue to the web page.
4. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
5. In the left navigation bar, click Network > Security > Certificate.
If the left navigation bar is not visible, start navigating from
.
6. Click Export.
7. To encrypt the output file, type a password in the Enter password field. If the Enter password field is blank,
your output file will not be encrypted.
8. Type the password again in the Retype password field, and then click Submit.
9. Click the downloaded file to open.
10. When the Certificate Import Wizard appears, click Next.
11. Click Next.
12. If required, type a password, and then click Next.
13. Select Place all certificates in the following store, and then click Browse....
14. Select the Trusted Root Certification Authorities, and then click OK.
15. Click Next.
16. Click Finish.
17. Click Yes, if the fingerprint (thumbprint) is correct.
18. Click OK.
114
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS
Print Documents Securely Using SSL/TLS
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
• Print Documents Using IPPS
• Configure a Certificate for SSL/TLS and Available Protocols
• Configure Certificates for Device Security
116
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using
IPPS
Print Documents Using IPPS
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
To print documents securely with IPP protocol, use the IPPS protocol.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Network > Protocol.
If the left navigation bar is not visible, start navigating from
.
5. Make sure the IPP checkbox is selected.
If the IPP checkbox is not selected, select the IPP checkbox, and then click Submit.
Restart your machine to activate the configuration.
After the machine restarts, return to the machine's web page, type the password, and then in the left
navigation bar, click Network > Network > Protocol.
6. Click HTTP Server Settings.
7. Select the HTTPS checkbox in the IPP area, and then click Submit.
8. Restart your machine to activate the configuration.
Communication using IPPS cannot prevent unauthorised access to the print server.
Related Information
• Print Documents Securely Using SSL/TLS
117
Home > Security > Use SNMPv3 > Manage Your Network Machine Securely Using SNMPv3
Manage Your Network Machine Securely Using SNMPv3
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
The Simple Network Management Protocol version 3 (SNMPv3) provides user authentication and data
encryption to manage network devices securely.
1. Start your web browser.
2. Type "https://Common Name" in your browser's address bar (where "Common Name" is the Common Name
that you assigned to the certificate; this could be your IP address, node name, or domain name).
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Network > Protocol.
If the left navigation bar is not visible, start navigating from .
5. Make sure the SNMP setting is enabled, and then click Advanced Settings.
6. Configure the SNMPv1/v2c mode settings.
Option Description
SNMP v1/v2c
read-write access
The print server uses version 1 and version 2c of the SNMP protocol. You can use all
of your machine's applications in this mode. However, it is not secure since it will not
authenticate the user and data will not be encrypted.
SNMP v1/v2c
read-only access
The print server uses the read-only access of version 1 and version 2c of the SNMP
protocol.
Disabled Disable version 1 and version 2c of the SNMP protocol.
All applications that use SNMPv1/v2c will be restricted. To allow the use of
SNMPv1/v2c applications, use the SNMP v1/v2c read-only access or SNMP v1/v2c
read-write access mode.
7. Configure the SNMPv3 mode settings.
Option Description
Enabled The print server uses version 3 of the SNMP protocol. To manage the print server securely, use
the SNMPv3 mode.
Disabled Disable version 3 of the SNMP protocol.
All applications that use SNMPv3 will be restricted. To allow the use of SNMPv3 applications,
use the SNMPv3 mode.
8. Click
Submit.
If your machine displays the protocol setting options, select the options you want.
9. Restart your machine to activate the configuration.
Related Information
• Use SNMPv3
119
Home > Security > Use IEEE 802.1x Authentication
Use IEEE 802.1x Authentication
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
• What Is IEEE 802.1x Authentication?
• Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based
Management (Web Browser)
• IEEE 802.1x Authentication Methods
120
Home > Security > Use IEEE 802.1x Authentication > What Is IEEE 802.1x Authentication?
What Is IEEE 802.1x Authentication?
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
IEEE 802.1x is an IEEE standard that limits access from unauthorised network devices. Your Brother machine
sends an authentication request to a RADIUS server (Authentication server) through your access point or hub.
After your request has been verified by the RADIUS server, your machine can access the network.
Related Information
• Use IEEE 802.1x Authentication
121
Home > Security > Use IEEE 802.1x Authentication > Configure IEEE 802.1x Authentication for a Wired or
Wireless Network Using Web Based Management (Web Browser)
Configure IEEE 802.1x Authentication for a Wired or Wireless Network
Using Web Based Management (Web Browser)
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
• If you configure your machine using EAP-TLS authentication, you must install the client certificate issued
by a CA before you start configuration. Contact your network administrator about the client certificate. If
you have installed more than one certificate, we recommend writing down the certificate name you want to
use.
• Before you verify the server certificate, you must import the CA certificate issued by the CA that signed the
server certificate. Contact your network administrator or your Internet Service Provider (ISP) to confirm
whether a CA certificate import is necessary.
You can also configure IEEE 802.1x authentication using the Wireless Setup Wizard from the control panel
(Wireless network).
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network.
If the left navigation bar is not visible, start navigating from
.
5. Do one of the following:
• For the wired network
Click Wired > Wired 802.1x Authentication.
• For the wireless network
Click Wireless > Wireless (Enterprise).
6. Configure the IEEE 802.1x authentication settings.
122
• To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on
the Wired 802.1x Authentication page.
• If you are using EAP-TLS authentication, you must select the client certificate installed (shown with
certificate name) for verification from the Client Certificate drop-down list.
• If you select EAP-FAST, PEAP, EAP-TTLS, or EAP-TLS authentication, select the verification method
from the Server Certificate Verification drop-down list. Verify the server certificate using the CA
certificate, imported to the machine in advance, issued by the CA that signed the server certificate.
Select one of the following verification methods from the Server Certificate Verification drop-down list:
Option Description
No Verification The server certificate can always be trusted. The verification is not performed.
CA Cert. The verification method to check the CA reliability of the server certificate, using the
CA certificate issued by the CA that signed the server certificate.
CA Cert. + ServerID The verification method to check the common name
1
value of the server certificate,
in addition to the CA reliability of the server certificate.
7. When finished with configuration, click Submit.
For wired networks: After configuring, connect your machine to the IEEE 802.1x supported network. After a
few minutes, print the Network Configuration Report to check the <Wired IEEE 802.1x> status.
Option Description
Success The wired IEEE 802.1x function is enabled and the authentication was successful.
Failed The wired IEEE 802.1x function is enabled; however, the authentication failed.
Off The wired IEEE 802.1x function is not available.
Related Information
• Use IEEE 802.1x Authentication
Related Topics:
• Configure Certificates for Device Security
1 The common name verification compares the common name of the server certificate to the character string configured for the Server ID.
Before you use this method, contact your system administrator about the server certificate's common name and then configure Server ID.
123
Home > Security > Use IEEE 802.1x Authentication > IEEE 802.1x Authentication Methods
IEEE 802.1x Authentication Methods
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
EAP-FAST
Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been
developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key
algorithms to achieve a tunnelled authentication process.
Your Brother machine supports the following inner authentication methods:
• EAP-FAST/NONE
• EAP-FAST/MS-CHAPv2
• EAP-FAST/GTC
EAP-MD5 (Wired network)
Extensible Authentication Protocol-Message Digest Algorithm 5 (EAP-MD5) uses a user ID and password for
challenge-response authentication.
PEAP
Protected Extensible Authentication Protocol (PEAP) is a version of EAP method developed by Cisco
Systems, Inc., Microsoft Corporation and RSA Security. PEAP creates an encrypted Secure Sockets Layer
(SSL)/Transport Layer Security (TLS) tunnel between a client and an authentication server, for sending a user
ID and password. PEAP provides mutual authentication between the server and the client.
Your Brother machine supports the following inner authentication methods:
• PEAP/MS-CHAPv2
• PEAP/GTC
EAP-TTLS
Extensible Authentication Protocol-Tunneled Transport Layer Security (EAP-TTLS) has been developed by
Funk Software and Certicom. EAP-TTLS creates a similar encrypted SSL tunnel to PEAP, between a client
and an authentication server, for sending a user ID and password. EAP-TTLS provides mutual authentication
between the server and the client.
Your Brother machine supports the following inner authentication methods:
• EAP-TTLS/CHAP
• EAP-TTLS/MS-CHAP
• EAP-TTLS/MS-CHAPv2
• EAP-TTLS/PAP
EAP-TLS
Extensible Authentication Protocol-Transport Layer Security (EAP-TLS) requires digital certificate
authentication both at a client and an authentication server.
Related Information
• Use IEEE 802.1x Authentication
124
Home > Security > Send an Email Securely
Send an Email Securely
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
• Configure Email Sending Using Web Based Management
• Send an Email with User Authentication
• Send an Email Securely Using SSL/TLS
125
Home > Security > Send an Email Securely > Configure Email Sending Using Web Based Management
Configure Email Sending Using Web Based Management
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
We recommend using Web Based Management to configure secured email sending with user authentication,
or email sending using SSL/TLS.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. In the left navigation bar, click Network > Network > Protocol.
If the left navigation bar is not visible, start navigating from
.
5. In the SMTP Client field, click Advanced Settings and make sure the status of SMTP Client is Enabled.
If the Authentication method. selection screen appears, select your authentication method, and then
follow the on-screen instructions.
6. Configure the SMTP Client settings.
• Confirm that the email settings are correct after configuration by sending a test email.
• If you do not know the SMTP server settings, contact your network administrator or Internet Service
Provider (ISP).
7. When finished, click Submit.
The Test Send E-mail Configuration dialog box appears.
8. Follow the instructions in the dialog box to test the current settings.
Related Information
• Send an Email Securely
126
Home > Security > Send an Email Securely > Send an Email with User Authentication
Send an Email with User Authentication
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Your machine sends emails via an email server that requires user authentication. This method prevents
unauthorised users from accessing the email server.
You can send email notifications and email reports using user authentication.
We recommend using Web Based Management to configure the SMTP authentication.
Email Server Settings
You must configure your machine's SMTP authentication method to match the method used by your email server.
For details about your email server settings, contact your network administrator or Internet Service Provider
(ISP).
To enable SMTP server authentication, in the Web Based Management SMTP Client screen, under Server
Authentication Method, you must select your authentication method.
Related Information
• Send an Email Securely
127
Home > Security > Send an Email Securely > Send an Email Securely Using SSL/TLS
Send an Email Securely Using SSL/TLS
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Your machine supports SSL/TLS communication methods. To use an email server that is using SSL/TLS
communication, you must configure the following settings.
We recommend using Web Based Management to configure SSL/TLS.
Verify Server Certificate
Under SSL/TLS, if you choose SSL or TLS, the Verify Server Certificate checkbox will be selected
automatically.
• Before you verify the server certificate, you must import the CA certificate issued by the CA that signed
the server certificate. Contact your network administrator or your Internet Service Provider (ISP) to
confirm if importing a CA certificate is necessary.
• If you do not need to verify the server certificate, clear the Verify Server Certificate checkbox.
Port Number
If you select SSL, or TLS, the Port value will be changed to match the protocol. To change the port number
manually, type the port number after you select SSL/TLS settings.
You must configure your machine's communication method to match the method used by your email server. For
details about your email server settings, contact your network administrator or your ISP.
In most cases, the secured webmail services require the following settings:
SMTP
Port 587
Server Authentication Method SMTP-AUTH
SSL/TLS TLS
Related Information
• Send an Email Securely
Related Topics:
• Configure Certificates for Device Security
128
Home > Security > Lock the Machine Settings from the Control Panel
Lock the Machine Settings from the Control Panel
Before turning the machine's Setting Lock on, write down and save your password. If you forget the password,
you must reset all passwords stored in the machine by contacting your administrator or Brother customer service.
• Setting Lock Overview
129
Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview
Setting Lock Overview
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Use the Setting Lock feature to block unauthorised access to machine settings.
When Setting Lock is set to On, you cannot access the machine settings without entering the password.
• Set the Setting Lock Password
• Change the Setting Lock Password
• Turn Setting Lock On
130
Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview > Set the
Setting Lock Password
Set the Setting Lock Password
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Press a or b to display the [General Setup] option, and then press OK.
2. Press a or b to display the [Setting Lock] option, and then press OK.
3. Enter a four-digit number for the password.
To enter each digit, press a or b to select a number, and then press OK.
4. When the LCD displays [Verify:], re-enter the password.
Related Information
• Setting Lock Overview
Related Topics:
• How to Enter Text on Your Machine
131
Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview > Change
the Setting Lock Password
Change the Setting Lock Password
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Press a or b to display the [General Setup] option, and then press OK.
2. Press a or b to display the [Setting Lock] option, and then press OK.
3. Press a or b to select the [Set Password] option, and then press OK.
4. Enter the current four-digit password.
To enter each digit, press a or b to select a number, and then press OK.
5. Enter a new four-digit password.
To enter each digit, press a or b to select a number, and then press OK.
6. When the LCD displays [Verify:], re-enter the new password.
Related Information
• Setting Lock Overview
132
Home > Security > Lock the Machine Settings from the Control Panel > Setting Lock Overview > Turn
Setting Lock On
Turn Setting Lock On
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Press a or b to display the [General Setup] option, and then press OK.
2. Press a or b to display the [Setting Lock] option, and then press OK.
3. Press OK when the LCD displays [On].
4. Enter the current four-digit password.
To enter each digit, press a or b to select a number, and then press OK.
Related Information
• Setting Lock Overview
133
Home > Security > Use Global Network Detection Features
Use Global Network Detection Features
When you use your machine on a private network, use the Global Network Detection feature to avoid a risk from
unexpected attacks from the global network.
• Enable Global IP Address Detection
• Block Communications from the Global Network
134
Home > Security > Use Global Network Detection Features > Enable Global IP Address Detection
Enable Global IP Address Detection
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Use this feature to check your machine's IP address. When your machine is assigned to a global IP address, an
alert is displayed on the machine.
1. Press a or b to select the [Network] option, and then press OK.
2. Press a or b to select the [Global Detect] option, and then press OK.
3. Press a or b to select the [Allow Detect] option, and then press OK.
4. Press a or b to select [On], and then press Go.
Related Information
• Use Global Network Detection Features
135
Home > Security > Use Global Network Detection Features > Block Communications from the Global
Network
Block Communications from the Global Network
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
When you enable this feature, it limits receiving jobs from devices with global IP addresses
1. Press a or b to select the [Network] option, and then press OK.
2. Press a or b to select the [Global Detect] option, and then press OK.
3. Press a or b to select the [Reject Access] option, and then press OK.
4. Press a or b to select [On], and then press Go.
Related Information
• Use Global Network Detection Features
136
Home > Mobile Connect > AirPrint > AirPrint Overview
AirPrint Overview
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
AirPrint is a printing solution for Apple operating systems that allows you
to wirelessly print photos, email, web pages, and documents from your
iPad, iPhone, iPod touch, and Mac computer without the need to install a
driver.
For more information, visit Apple’s website.
Use of the Works with Apple badge means that an accessory has been
designed to work specifically with the technology identified in the badge
and has been certified by the developer to meet Apple performance
standards.
Related Information
• AirPrint
Related Topics:
• AirPrint Problems
139
Home > Mobile Connect > AirPrint > Before Using AirPrint (macOS)
Before Using AirPrint (macOS)
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Before printing using macOS, add your machine to the printer list on your Mac computer.
1. Do one of the following:
• macOS v13
Select System Settings from the Apple menu.
• macOS v12 and macOS v11
Select System Preferences from the Apple menu.
2. Select Printers & Scanners.
3. Do one of the following:
• macOS v13
Click Add Printer, Scanner, or Fax….
• macOS v12 and macOS v11
Click the + icon below the Printers pane on the left.
The Add Printer screen appears.
4. Do one of the following:
• macOS v13 and macOS v12
Select your machine, and then select your model's name from the Use pop-up menu.
• macOS v11
Select your machine, and then select AirPrint from the Use pop-up menu.
5. Click Add.
Related Information
• AirPrint
140
Home > Mobile Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch
Print from iPad, iPhone, or iPod touch
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
The procedure used to print may vary by application. Safari is used in the example below.
1. Make sure your machine is turned on.
2. Load the paper in the paper tray and change the paper tray settings on your machine.
3. Use Safari to open the page that you want to print.
4. Tap
or .
5. Tap Print.
6. Make sure your machine is selected.
7. If a different machine (or no machine) is selected, tap Printer.
A list of available machines appears.
8. Tap your machine's name in the list.
9. Select the options you want, such as the number of pages to print and 2-sided printing (if supported by your
machine).
10. Tap Print.
Related Information
• Print Using AirPrint
142
Home > Mobile Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS)
Print Using AirPrint (macOS)
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
The procedure used to print may vary by application. Safari is used in the example below. Before printing,
make sure your machine is in the printer list on your Mac computer.
1. Make sure your machine is turned on.
2. Load the paper in the paper tray and change the paper tray settings on your machine.
3. On your Mac computer, use Safari to open the page that you want to print.
4. Click the File menu, and then select Print.
5. Make sure your machine is selected. If a different machine (or no machine) is selected, click the Printer pop-
up menu, and then select your machine.
6. Select the desired options, such as the number of pages to print and 2-sided printing (if supported by your
machine).
7. Click Print.
Related Information
• Print Using AirPrint
Related Topics:
• Before Using AirPrint (macOS)
143
Home > Mobile Connect > Mopria
™
Print Service
Mopria
™
Print Service
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Mopria
™
Print Service is a print feature on Android
™
mobile devices developed
by the Mopria Alliance
™
. With this service, you can connect to the same network
as your machine and print without additional setup.
1
2
3
1. Android
™
Mobile Device
2. Wi-Fi
®
Connection
3. Your Machine
You must download the Mopria
™
Print Service from Google Play
™
and install it on your Android
™
device. Before
using this Mopria
™
feature, make sure you enable it on your mobile device.
Related Information
• Mobile Connect
144
Home > Mobile Connect > Brother Mobile Connect
Brother Mobile Connect
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Use Brother Mobile Connect to print from your mobile device.
• For Android
™
devices:
Brother Mobile Connect allows you to use your Brother machine's features directly from your Android
™
device.
Download and install Brother Mobile Connect from Google Play
™
.
• For all iOS or iPadOS supported devices including iPhone, iPad, and iPod touch:
Brother Mobile Connect allows you to use your Brother machine's features directly from your iOS or iPadOS
device.
Download and install Brother Mobile Connect from the App Store.
Related Information
• Mobile Connect
145
Home > Troubleshooting
Troubleshooting
Use this section to resolve typical problems you may encounter when using your machine. You can correct most
problems yourself.
IMPORTANT
For technical help, you must call Brother customer service or your local Brother dealer.
If you need additional help, visit support.brother.com.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on. See the Quick Setup Guide.
• All of the protective materials have been removed. See the Quick Setup Guide.
• Paper is loaded correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
• Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see Related Information.
Related Information
• Error and Maintenance LED Indications
• Error and Maintenance Messages
• Paper Jams
• Printing Problems
• Improve the Print Quality
• Network Problems
• AirPrint Problems
• Other Problems
• Check the Machine Information
• Update Your Machine's Firmware
• Reset Functions
146
Home > Troubleshooting > Error and Maintenance LED Indications
Error and Maintenance LED Indications
Related Models: HL-L2400D
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and the Status Monitor indicates the
appropriate message. The most common error and maintenance indications are shown in the table.
Follow the instructions in the Actions to improve the status.
LED Indication
Status Monitor Cause Action
Cartridge Error The toner cartridge is not
installed correctly.
Remove the toner cartridge and
drum unit assembly from the
machine. Take out the toner
cartridge, and put it back in the
drum unit again. Reinstall the
toner cartridge and drum unit
assembly back in the machine.
If the problem continues, contact
Brother customer service or your
local Brother dealer.
No Toner
The toner cartridge or the
toner cartridge and drum unit
assembly is not installed
correctly.
Remove the toner cartridge and
drum unit assembly. Remove the
toner cartridge from the drum
unit, and reinstall the toner
cartridge back in the drum unit.
Reinstall the toner cartridge and
drum unit assembly back in the
machine. If the problem
continues, replace the toner
cartridge with a new one.
See Related Information:
Replace the Toner Cartridge.
Wrong Toner
The installed toner cartridge
is not correct for your
machine.
Remove the toner cartridge from
the drum unit, and install a toner
cartridge with the correct supply
product code.
Toner Low If the Status Monitor shows
Toner Low you can still print;
however, the machine is
telling you that the toner
cartridge is near the end of
its life.
Order a new toner cartridge now
so a replacement toner cartridge
will be available when the Status
Monitor displays Replace Toner.
No Drum Unit The drum unit is not installed
correctly.
Reinstall the toner cartridge and
drum unit assembly.
See Related Information:
Replace the Drum Unit.
147
LED Indication Status Monitor Cause Action
Replace Toner The toner cartridge is at the
end of its life.
Replace the toner cartridge with a
new one.
See Related Information:
Replace the Toner Cartridge.
Replace Toner
(Continue Mode)
Toner Ended
(Continue Mode)
It is time to replace the toner
cartridge.
Replace the toner cartridge with a
new one.
See Related Information:
Replace the Toner Cartridge.
Drum ! The corona wire on the drum
unit must be cleaned.
Clean the corona wire on the
drum unit.
See Related Information: Clean
the Corona Wire.
If the problem continues, replace
the drum unit with a new one.
The drum unit or the toner
cartridge and drum unit
assembly is not installed
correctly.
Remove the toner cartridge and
drum unit assembly. Remove the
toner cartridge from the drum
unit, and reinstall the toner
cartridge back into the drum unit.
Reinstall the toner cartridge and
drum unit assembly into the
machine.
If the problem continues, replace
the drum unit with a new one.
Drum End Soon
The drum unit is near the end
of its life.
Order a new drum unit before the
machine displays Replace Drum
indication.
148
LED Indication Status Monitor Cause Action
Replace Drum It is time to replace the drum
unit.
Replace the drum unit with a new
one.
See Related Information:
Replace the Drum Unit.
If this message appears after
replacing the drum unit, the
drum unit counter has not
been reset.
Reset the drum unit counter.
See Related Information: Reset
the Drum Counter.
Cover is Open The front cover is not
completely closed.
Open and then firmly close the
front cover of the machine.
The fuser cover is not
completely closed or paper
was jammed in the back of
the machine when you turned
the power on.
• Close the fuser cover located
inside the back cover of the
machine.
• Make sure paper is not
jammed inside the back cover
of the machine, and then
close the fuser cover.
2-sided Disabled
The back cover of the
machine is not closed
completely.
Close the back cover of the
machine until it locks in the
closed position.
The 2-sided tray is not
installed completely.
Install the 2-sided tray firmly in
the machine.
Jam 2-sided The paper is jammed
underneath the 2-sided tray
or the fuser unit.
Clear the Jam in the 2-sided tray
or the fuser unit.
Jam Inside The paper is jammed inside
the machine.
Open the front cover, remove the
drum and toner, and clear the
paper jam.
Jam Rear The paper is jammed in the
back of the machine.
Open the fuser cover and remove
all jammed paper. Close the fuser
cover.
Jam Tray 1 The paper is jammed in the
paper tray.
Pull the paper tray out completely
and remove all jammed paper.
Out of Memory The machine's memory is
full.
Reduce the print resolution.
Size Error DX The paper size specified in
the printer driver is not
suitable for automatic 2-sided
printing.
Load the correct size of paper in
the tray and set the tray for that
paper size.
The paper sizes suitable for
automatic 2-sided printing are
Letter, Legal, Mexico Legal, India
Legal, and Folio. (For Philippines)
The paper size suitable for
automatic 2-sided printing is A4.
(Except for Philippines)
The paper in the tray is not
the correct size and is not
suitable for automatic 2-sided
printing.
Size Mismatch The paper in the tray is not
the correct size.
Load the correct size of paper in
the tray and set the size of paper
to the tray.
Press Go.
The paper tray you selected
does not support the paper
size specified in the printer
driver.
Change the printer driver setting
or the machine's tray setting so
that the paper size selected in the
printer driver matches the paper
149
LED Indication Status Monitor Cause Action
size loaded in the tray you
selected.
Size Error The paper tray you selected
does not support the paper
size specified in the printer
driver.
Change the printer driver setting
or the machine's tray setting so
that the paper size selected in the
printer driver matches the paper
size loaded in the tray you
selected.
Manual Feed Manual was selected as the
paper source in the printer
driver, but there is no paper
in the manual feed slot.
Place paper in the manual feed
slot.
No Paper T1 The machine is out of paper,
or paper is not loaded
correctly in the paper trays.
• Refill paper in the paper trays.
Make sure the paper guides
are set to the correct size.
• If paper is in the tray, remove
it and load it again. Make sure
the paper guides are set to
the correct size.
Cannot Print
The machine has a
mechanical problem.
Press and hold to turn the
machine off, wait a few minutes,
and then turn it on again.
Self-Diagnostic The fuser unit does not work
correctly.
Press and hold to turn the
machine off, wait a few seconds,
and then turn it on again. Leave
the machine idle for 15 minutes
with the power on.
The fuser unit is too hot.
Cannot Print The machine has a
mechanical problem.
• Press and hold to turn
the machine off, wait a few
minutes, and then turn it on
again.
• If the problem continues,
contact Brother customer
service or your local Brother
dealer.
Related Information
• Troubleshooting
Related Topics:
• Replace Supplies
• Replace the Toner Cartridge
• Replace the Drum Unit
• Reset the Drum Counter
• Clean the Corona Wire
150
Home > Troubleshooting > Error and Maintenance Messages
Error and Maintenance Messages
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
The most common error and maintenance messages are shown in the table.
Follow the instructions in the Action column to solve the error and remove the message.
You can correct most errors and perform routine maintenance yourself. For more information, visit:
support.brother.com/faqs.
Error Message Cause Action
2-sided Disabled
The back cover of the machine is
not closed completely.
Close the back cover of the machine until it
locks in the closed position.
The 2-sided tray is not installed
completely.
Install the 2-sided tray firmly in the machine.
Cannot Detect
Your machine cannot detect the
toner cartridge.
Remove the toner cartridge and drum unit
assembly. Remove the toner cartridge from the
drum unit, and reinstall the toner cartridge
back in the drum unit.
Reinstall the toner cartridge and drum unit
assembly back in the machine.
See Related Information: Replace the Toner
Cartridge.
Your machine cannot detect the
drum unit.
Cannot Print ## The machine has a mechanical
problem.
• Press and hold to turn the machine off,
wait a few minutes, and then turn it on
again.
• If the problem continues, contact Brother
customer service or your local Brother
dealer.
Cartridge Error
The toner cartridge is not installed
correctly.
Remove the toner cartridge and drum unit
assembly. Take out the toner cartridge, and put
it back in the drum unit again. Reinstall the
toner cartridge and drum unit assembly in the
machine.
Change T1 Paper?
The standard paper tray is not
installed or not installed correctly.
Reinstall the standard paper tray.
Cooling Down
The temperature of the inside of
the machine is too hot. The
machine pauses its current print
job and goes into Cooling Down
mode.
Wait until the machine has finished cooling
down. Make sure all vents on the machine are
clear of obstructions.
When the machine has cooled down, it will
resume printing.
Cover is Open
The front cover is not completely
closed.
Open and then firmly close the front cover of
the machine.
The fuser cover is not completely
closed.
Close the fuser cover located inside the back
cover of the machine.
151
Error Message Cause Action
Drum !
The corona wire on the drum unit
must be cleaned.
Clean the corona wire on the drum unit.
See Related Information: Clean the Corona
Wire.
If the problem continues, replace the drum unit
with a new one.
The drum unit or the toner
cartridge and drum unit assembly
is not installed correctly.
Remove the drum unit, remove the toner
cartridge from the drum unit, and put the toner
cartridge back into the drum unit. Reinstall the
drum unit in the machine.
Drum End Soon
The drum unit is near the end of
its life.
Order a new drum unit before the LCD
displays Replace Drum.
Jam 2-sided
The paper is jammed in the 2-
sided tray or inside the back
cover.
Clear the Jam in the 2-sided tray or the fuser
unit.
Jam Inside
The paper is jammed inside the
machine.
Open the front cover, remove the drum and
toner, and clear the paper jam.
Jam Rear
The paper is jammed in the back
of the machine.
Open the fuser cover and remove all jammed
paper. Close the fuser cover. If the error
message remains, press Go.
Jam Tray 1
The paper is jammed in the
indicated paper tray.
Pull out the paper tray indicated on the LCD
and remove all jammed paper.
Manual Feed
Manual was selected as the paper
source in the printer driver, but
there is no paper in the manual
feed slot.
Place paper in the manual feed slot.
Media Mismatch
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
Load the correct type of paper in the tray
indicated on the LCD, and then select the
correct media type in the Paper Type setting
on the machine. Press Go.
No Drum Unit
The drum unit is not installed
correctly.
Reinstall the toner cartridge and drum unit
assembly.
See Related Information: Replace the Drum
Unit.
No Paper
The machine is out of paper, or
paper is not loaded correctly in the
paper trays.
• Refill paper in the paper trays. Make sure
the paper guides are set to the correct size.
• If paper is in the tray, remove it and load it
again. Make sure the paper guides are set
to the correct size.
• Do not overfill the paper tray.
152
Error Message Cause Action
No Paper T1
The machine cannot feed paper
from the indicated paper tray.
Do one of the following:
• Refill paper in the paper tray indicated on
the LCD. Make sure the paper guides are
set to the correct size.
• If paper is in the tray, remove it and load it
again. Make sure the paper guides are set
to the correct size.
• Do not overfill the paper tray.
No Toner
The toner cartridge or the toner
cartridge and drum unit assembly
is not installed correctly.
Remove the toner cartridge and drum unit
assembly. Remove the toner cartridge from the
drum unit, and reinstall the toner cartridge
back in the drum unit.
Reinstall the toner cartridge and drum unit
assembly back in the machine. If the problem
continues, replace the toner cartridge with a
new one.
See Related Information: Replace the Toner
Cartridge.
Out of Memory
The machine’s memory is full. Press and hold Go for about two seconds and
reduce the print resolution.
Replace Drum
It is time to replace the drum unit. Replace the drum unit with a new one.
See Related Information: Replace the Drum
Unit.
If this message appears after
replacing the drum unit, the drum
unit counter has not been reset.
Reset the drum unit counter.
See Related Information: Reset the Drum
Counter.
Replace Toner
The toner cartridge is at the end of
its life.
Replace the toner cartridge with a new one.
See Related Information: Replace the Toner
Cartridge.
Self-Diagnostic
The fuser unit does not work
correctly.
Press and hold to turn the machine off,
wait a few seconds, and then turn it on again.
Leave the machine idle for 15 minutes with the
power on.
The fuser unit is too hot.
Size Error
The paper tray you selected does
not support the paper size
specified in the printer driver.
Change the printer driver setting or the
machine's tray setting so that the paper size
selected in the printer driver matches the
paper size loaded in the tray you selected.
Size Error DX
The paper size specified in the
machine's paper size setting is not
suitable for automatic 2-sided
printing.
Load the correct size of paper in the tray and
set the tray for that paper size.
Choose a paper size suitable for 2-sided
printing. Press Go.
The paper sizes suitable for automatic 2-sided
printing are Letter, Legal, Mexico Legal, India
Legal, and Folio. (For Philippines)
The paper size suitable for automatic 2-sided
printing is A4. (Except for Philippines)
The paper in the tray is not the
correct size and is not suitable for
automatic 2-sided printing.
Size Mismatch
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray
indicated on the LCD and set the size of paper
for the tray. Press Go.
Toner Ended
It is time to replace the toner
cartridge.
Replace the toner cartridge with a new one.
See Related Information: Replace the Toner
Cartridge.
153
Error Message Cause Action
Toner Low
If the LCD displays this message,
you can still print. The toner
cartridge is near the end of its life.
Order a new toner cartridge now so you have
it ready when the LCD displays Replace
Toner.
Related Information
• Troubleshooting
Related Topics:
• Replace Supplies
• Replace the Toner Cartridge
• Replace the Drum Unit
• Reset the Drum Counter
• Clean the Corona Wire
154
Home > Troubleshooting > Paper Jams
Paper Jams
Always remove the remaining paper from the paper tray, fan and straighten the stack when you are adding new
paper. This helps prevent paper jams.
• Clear Paper Jams
• Paper is Jammed in the Paper Tray
• Paper is Jammed in the Back of the Machine
• Paper is Jammed inside the Machine
• Paper is Jammed in the 2-sided Tray
155
Home > Troubleshooting > Paper Jams > Clear Paper Jams
Clear Paper Jams
If paper is jammed or multiple sheets of paper are fed together frequently, do the following:
• Clean the paper pick-up rollers and the separator pad of paper trays.
See Related Information: Clean the Paper Pick-up Rollers.
• Load paper correctly in the tray.
See Related Information: Load Paper.
• Set the correct paper size and paper type on your machine.
See Related Information: Paper Settings.
• Set the correct paper size and paper type on your computer.
See Related Information: Print a Document (Windows).
See Related Information: Print Using AirPrint.
• Use the recommended paper.
See Related Information: Using Special Paper.
Related Information
• Paper Jams
Related Topics:
• Clean the Paper Pick-up Rollers
• Load Paper
• Paper Settings
• Print a Document (Windows)
• Print Using AirPrint
• Using Special Paper
156
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray
Paper is Jammed in the Paper Tray
If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these
steps:
1. Pull the paper tray completely out of the machine.
2. Slowly pull out the jammed paper.
Pulling the jammed paper downwards using both hands allows you to remove the paper more easily.
3. Fan the stack of paper to prevent further jams, and slide the paper guides to fit the paper size. Load paper in
the paper tray.
4. Make sure the paper is below the maximum paper mark (b b b).
5. Put the paper tray firmly back into the machine.
Related Information
• Paper Jams
157
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine
Paper is Jammed in the Back of the Machine
If the machine's control panel or the Status Monitor indicates that there is a jam in the back of the machine (Jam
Rear), do the following:
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
2. Open the back cover.
3. Pull the blue tabs at the left and right sides towards you to release the fuser cover.
WARNING
HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching
them.
If the green envelope levers inside the back cover are pulled down to the envelope position, lift these levers
to the original position before pulling the blue tabs down.
4. Use both hands to gently pull the jammed paper out of the machine.
158
Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine
Paper is Jammed inside the Machine
If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these
steps:
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly.
WARNING
HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching
them.
4. Pull out the jammed paper slowly.
5. Install the toner cartridge and drum unit assembly into the machine.
6. Close the front cover.
Related Information
• Paper Jams
160
Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray
Paper is Jammed in the 2-sided Tray
If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow
these steps:
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
2. Pull the paper tray completely out of the machine.
3. At the back of the machine, pull the 2‑sided tray completely out of the machine.
4. Pull the jammed paper out of the machine or out of the 2‑sided tray.
5. Remove paper that may have jammed under the machine due to static electricity.
6. If paper is not caught inside the 2-sided tray, open the back cover.
161
7. Pull the blue tabs at the left and right sides towards you to release the fuser cover.
If the green envelope levers inside the back cover are pulled down to the envelope position, lift these levers
to the original position before pulling the blue tabs down.
WARNING
HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching
them.
8. Use both hands to gently pull the jammed paper out of the back of the machine.
9. Close the fuser cover.
If you print on envelopes, pull down the green envelope levers to the envelope position again before closing
the back cover.
10. Close the back cover until it locks in the closed position.
11. Push the 2-sided tray firmly back into the back of the machine.
12. Push the paper tray firmly back into the front of the machine.
Related Information
• Paper Jams
162
Home > Troubleshooting > Printing Problems
Printing Problems
If, after reading the information in this table, you still need help, see the latest troubleshooting tips at
support.brother.com/faqs.
Difficulties Suggestions
No printout Check the machine is not in Power Off mode.
If the machine is in Power Off mode, press
, and then
send the print data again.
Check that the correct printer driver has been installed
and selected.
Check to see if the Status Monitor or the machine's
control panel displays an error.
Check that the machine is online:
Windows:
1. Hold down the
key and press the key on the
computer's keyboard to launch Run.
2. Type "control printers" in the Open: field and click
OK.
The Devices and Printers window appears.
If the Devices and Printers window does not
appear, click View more devices > More
devices and printer settings.
3. Right-click your model's icon, and then click See
what's printing.
4. If printer driver options appear, select your printer
driver.
5. Click Printer in the menu bar and make sure Use
Printer Offline is not selected.
Mac:
Click the System Preferences or System Settings
menu, and then select the Printers & Scanners option.
When the machine is offline, delete it, and then add it
again.
The machine is not printing or has stopped printing. Cancel the print job and clear it from the machine's
memory. The printout may be incomplete. Send the print
data again.
See Related Information:Cancel a Print Job.
The headers or footers appear when the document
displays on the screen but they do not show up when it is
printed.
There is an unprintable area on the top and bottom of the
page. Adjust the top and bottom margins in your
document to allow for this.
163
Difficulties Suggestions
The machine prints unexpectedly or it prints garbled text. Cancel the print job and clear it from the machine's
memory. The printout may be incomplete. Send the print
data again.
See Related Information:Cancel a Print Job.
Check the settings in your application to make sure they
are set up to work with your machine.
Confirm that the Brother printer driver is selected in your
application's Print window.
The machine prints the first couple of pages correctly,
then some pages have missing text.
Check the settings in your application to make sure they
are set up to work with your machine.
Your machine is not receiving all of the data sent from the
computer. Make sure you connected the interface cable
correctly.
Cannot print on 1-sided or 2-sided. (Windows) Change the 2-sided option in the printer driver.
• If you want to make a temporary change, select None
or 2-sided in the printer driver from your application:
See Related Information: Print a Document
(Windows).
• If you want to make a permanent change, change the
default printer driver settings: See Related
Information:Change the Default Print Settings
(Windows).
The machine does not print on both sides of the paper
even though the printer driver setting is 2-sided and the
machine supports automatic 2-sided printing.
Check the paper size setting in the printer driver. You
must select Letter, Legal, Folio, Mexico Legal, or India
Legal paper. Supported paper weight is 60 to 105g/m².
(For Philippines)
Check the paper size setting in the printer driver. You
must select A4 paper. Supported paper weight is 60 to
105g/m². (Except for Philippines)
Print speed is too slow.
Reduce the resolution in the printer driver.
If you have enabled Quiet Mode, disable it in the printer
driver or the machine's menu.
When printing continuously, the printing speed may be
automatically reduced to lower the temperature inside the
machine.
The machine does not feed paper. If there is paper in the paper tray, make sure it is straight.
If the paper is curled, straighten it. Sometimes it is helpful
to remove the paper, turn the stack over and place it back
in the paper tray.
Fan the stack of paper well and place it back to the paper
tray.
Reduce the amount of paper in the paper tray, and then
try again.
(For models with Manual Feed Slot) Make sure Manual is
not selected for Paper Source in the printer driver.
Clean the paper pick-up rollers.
The machine does not feed paper from the Manual feed
slot.
(For models with Manual Feed Slot)
Use both hands to push one sheet of paper firmly into the
manual feed slot until the top edge of the paper presses
against the paper feed rollers. Continue pressing the
paper against the rollers until the machine grabs the
paper and pulls it in further.
Put only one sheet of paper in the manual feed slot.
Make sure Manual is selected as Paper Source in the
printer driver.
164
Difficulties Suggestions
The machine does not feed envelopes. Load one envelope at a time in the manual feed slot. Your
application must be set to print the envelope size you are
using. This is usually done in the Page Setup or
Document Setup menu of your application.
Print position is misaligned with the preprinted objects. Adjust the print position using the Print Position setting for
each paper tray.
Related Information
• Troubleshooting
Related Topics:
• Monitor the Status of the Machine from Your Computer (Windows)
• Cancel a Print Job
• Clean the Paper Pick-up Rollers
• Change the Default Print Settings (Windows)
• Print a Document (Windows)
165
Home > Troubleshooting > Improve the Print Quality
Improve the Print Quality
If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not
the machine. Check the interface cable connections and try printing a different document. If the printout or test
page printed from the machine has a quality problem, check the examples of poor print quality and follow the
recommendations in the table.
1. To get the best print quality, we suggest using recommended print media. Make sure you use paper that
meets our specifications.
2. Check that the toner cartridge and drum unit are installed correctly.
Examples of poor print quality
Recommendation
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
CDEF
cdefg
B C
b c d
1 2 3
Faint
• If the machine displays the Replace Toner status,
install a new toner cartridge.
• Check the machine’s environment. Conditions such as
humidity, high temperatures, and so on, may cause
this print fault.
• If the whole page is too light, Toner Save mode may
be turned on. Turn Toner Save mode off in the
machine's menu settings or the printer driver.
• Clean the drum unit.
• Clean the corona wire on the drum unit.
• Replace the toner cartridge with a new toner cartridge.
• Replace the drum unit with a new drum unit.
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Grey background
• Check the machine’s environment. Conditions such as
high temperatures and high humidity can increase the
amount of background shading.
• Clean the drum unit.
• Replace the toner cartridge with a new toner cartridge.
• Replace the drum unit with a new drum unit.
Ghosting images
• Check the machine’s environment. Conditions such as
low humidity and low temperatures may cause this
print quality problem.
• Select the appropriate media type in the printer driver.
• (For models with an LCD)
Select the appropriate media type from the paper type
options on your machine.
• Make sure the two green levers inside the back cover
are in the up position. Pull up the two green levers
until they stop.
• Clean the drum unit.
• Replace the drum unit with a new drum unit.
166
Examples of poor print quality Recommendation
• Replace the toner cartridge with a new toner cartridge.
• The fuser unit may be contaminated.
Contact Brother customer service.
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Toner specks
• Make sure the media type setting in the driver
matches the type of paper you are using.
• Clean the drum unit.
• The toner cartridge may be damaged.
Replace the toner cartridge with a new toner cartridge.
• The drum unit may be damaged.
Replace the drum unit with a new drum unit.
• The fuser unit may be contaminated.
Contact Brother customer service.
Hollow print
• Select Thick Paper mode in the printer driver or use
thinner paper than you are currently using.
• (For models with an LCD)
Select the appropriate media type from the paper type
options on your machine.
• Check the machine’s environment. Conditions such as
high humidity can cause hollow print.
• The drum unit may be damaged.
Replace the drum unit with a new drum unit.
All black
• Clean the corona wire inside the drum unit.
• The drum unit may be damaged.
Replace the drum unit with a new drum unit.
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
White lines across the page
• Select the appropriate media type in the printer driver.
• (For models with an LCD)
Select the appropriate media type from the paper type
options on your machine.
• The problem may disappear by itself. Print several
blank pages to clear this problem, especially if the
machine has not been used for a long time.
• Clean the drum unit.
• The drum unit may be damaged.
Replace the drum unit with a new drum unit.
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Lines across the page
• Clean the drum unit.
• The drum unit may be damaged.
Replace the drum unit with a new drum unit.
167
Examples of poor print quality Recommendation
White lines, bands or ribbing across the page
• Check the machine's environment. Conditions such as
high humidity and high temperatures may cause this
print quality problem.
• Clean the drum unit.
• If the problem is not solved after printing a few pages,
replace the drum unit with a new drum unit.
White spots on black text and graphics at 94 mm intervals
Black spots at 94 mm intervals
• If the problem is not solved after printing a few pages,
the drum unit may have foreign material, such as glue
from a label, stuck on the drum. Clean the drum unit.
See Related Information:Clean the Drum Unit.
• The drum unit may be damaged.
Replace the drum unit with a new drum unit.
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Black toner marks across the page
• If you use label sheets for laser printers, the glue from
the sheets may sometimes stick to the drum surface.
Clean the drum unit.
See Related Information:Clean the Drum Unit.
• If you used paper that has clips or staples, the drum
unit may be damaged.
• If the unpacked drum unit is in direct sunlight (or room
light for long periods of time), the unit may be
damaged.
• Clean the drum unit.
• The toner cartridge may be damaged.
Replace the toner cartridge with a new toner cartridge.
• The drum unit may be damaged.
Replace the drum unit with a new drum unit.
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Black lines down the page
Printed pages have toner stains down the page
• Clean the corona wire inside the drum unit by sliding
the green tab.
Make sure the green tab of the corona wire is in
the Home position (1).
• The toner cartridge may be damaged.
Replace the toner cartridge with a new toner cartridge.
168
Examples of poor print quality Recommendation
• The drum unit may be damaged.
Replace the drum unit with a new drum unit.
• The fuser unit may be contaminated.
Contact Brother customer service.
ABCDEF GH
abcdefghi jk
A B C D
a b c d e
0 1 2 3 4
White lines down the page
• Make sure there is no foreign material, such as a torn
piece of paper, sticky notes or dust, inside the
machine and around the toner cartridge and drum
unit.
• The toner cartridge may be damaged.
Replace the toner cartridge with a new toner cartridge.
• The drum unit may be damaged.
Replace the drum unit with a new drum unit.
ABCDEFGH
abcdefghi jk
A B C D
a b c d e
0 1 2 3 4
Image skewed
• Make sure the paper or other print media is loaded
correctly in the paper tray and the guides are not too
tight or too loose against the paper stack.
• Set the paper guides correctly.
• The paper tray may be too full.
• Check the paper type and quality.
• Check for loose objects such as torn paper inside the
machine.
• If the problem only occurs during automatic 2-sided
printing, check for torn paper in the 2-sided tray. Verify
the 2-sided tray is inserted completely and the back
cover is closed completely.
Curled or wavy image
• Check the paper type and quality. High temperatures
and high humidity will cause paper to curl.
• If you do not use the machine often, the paper may
have been in the paper tray too long. Turn over the
stack of paper in the paper tray. Also, fan the paper
stack, and then rotate the paper 180° in the paper
tray.
• Open the back cover (face up output tray) to let the
printed paper exit onto the face up output tray.
• Choose Reduce Paper Curl mode in the printer driver
when you do not use our recommended print media.
B DEFGH
abc efghijk
A C D
b c d e
1 3 4
Wrinkles or creases
• Make sure paper is loaded correctly.
• Check the paper type and quality.
• Turn over the stack of paper in the tray or rotate the
paper 180° in the paper tray.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Poor fixing
• Make sure the two green levers inside the back cover
are in the up position. Pull up the two green levers
until they stop.
169
Examples of poor print quality Recommendation
• Make sure the media type setting in the printer driver
matches the type of paper you are using.
• Select Improve Toner Fixing mode in the printer
driver.
If this selection does not provide enough
improvement, change the printer driver setting in
Media Type to a thick setting. If you are printing an
envelope, select Env. Thick in the media type setting.
Envelope creases
• Make sure the two green levers inside the back cover
are pulled down to the envelope position when you
print envelopes. After you have finished printing, reset
the levers back to their original position. Pull up the
levers until they stop.
• Make sure envelopes are printed with the back cover
(face up output tray) opened.
• (For models with Manual Feed Slot)
Make sure envelopes are fed only from the manual
feed slot.
Related Information
• Troubleshooting
Related Topics:
• Test Print
• Clean the Drum Unit
• Reduce Toner Consumption
• Replace the Toner Cartridge
• Replace the Drum Unit
170
Home > Troubleshooting > Network Problems
Network Problems
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
• Error Messages
• Use the Network Connection Repair Tool (Windows)
• Check Your Machine's Network Settings
• If You Are Having Difficulty with Your Machine's Network
171
Home > Troubleshooting > Network Problems > Error Messages
Error Messages
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
The most common error messages are shown in the table.
Error Messages
Cause Action
Maximum limit
of connected
devices has
been reached.
Four mobile devices are
already connected to the Wi-Fi
Direct network when the
Brother machine is the Group
Owner.
After the current connection between your Brother machine and
another mobile device has shut down, try to configure the Wi-Fi
Direct settings again. You can confirm the connection status by
printing the Network Configuration Report.
Connection
Error
Other devices are trying to
connect to the Wi-Fi Direct
network at the same time.
Make sure there are no other devices trying to connect to the Wi-
Fi Direct network, and then try to configure the Wi-Fi Direct
settings again.
Connection
Fail
The Brother machine and your
mobile device cannot
communicate during the Wi-Fi
Direct network configuration.
• Move the mobile device closer to your Brother machine.
• Move your Brother machine and the mobile device to an
obstruction-free area.
• If you are using the PIN Method of WPS, make sure you have
entered the correct PIN.
No Device
When configuring the Wi-Fi
Direct network, the Brother
machine cannot find your
mobile device.
• Make sure your machine and mobile device are in the Wi-Fi
Direct mode.
• Move the mobile device closer to your Brother machine.
• Move your Brother machine and the mobile device to an
obstruction-free area.
• If you are manually configuring the Wi-Fi Direct network,
make sure you have entered the correct password.
• If your mobile device has a configuration page for obtaining
an IP address, make sure your mobile device's IP address
has been configured via DHCP.
Related Information
• Network Problems
Related Topics:
• Print the Network Configuration Report
172
Home > Troubleshooting > Network Problems > Use the Network Connection Repair Tool (Windows)
Use the Network Connection Repair Tool (Windows)
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct
IP address and Subnet Mask.
Make sure your machine is turned on and is connected to the same network as your computer.
1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already
selected).
2. Click Tools in the left navigation bar, and then click Network Connection Repair Tool.
3. Follow the on-screen instructions.
4. Check the diagnosis by printing the Network Configuration Report or the Printer Settings page.
The Network Connection Repair Tool will start automatically if you select the Enable Connection Repair
Tool option in the Status Monitor. Right-click the Status Monitor screen, and then click Other Settings >
Enable Connection Repair Tool. This is not recommended when your network administrator has set the
IP address to Static, since it will automatically change the IP address.
If the correct IP address and the Subnet Mask are still not assigned even after using the Network Connection
Repair Tool, ask your network administrator for this information.
Related Information
• Network Problems
Related Topics:
• Print the Network Configuration Report
• My Machine Cannot Print over the Network
• I Want to Check that My Network Devices are Working Correctly
173
Home > Troubleshooting > Network Problems > If You Are Having Difficulty with Your Machine's Network
If You Are Having Difficulty with Your Machine's Network
If you think there is a problem with your machine's network environment, check the following topics. You can
correct most problems yourself.
If you need additional help, visit support.brother.com/faqs.
• I Cannot Complete the Wireless Network Setup Configuration
• My Machine Cannot Print over the Network
• I Want to Check that My Network Devices are Working Correctly
175
Home > Troubleshooting > Network Problems > If You Are Having Difficulty with Your Machine's Network > I
Cannot Complete the Wireless Network Setup Configuration
I Cannot Complete the Wireless Network Setup Configuration
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW
Turn your wireless router off and back on. Then, try to configure the wireless settings again. If you are unable to
resolve the problem, follow the instructions below:
Investigate the problem using the WLAN Report.
Cause
Action Interface
Your security settings (SSID/
Network Key) are not
correct.
Confirm the security settings using Wireless Setup Helper
(Windows). For more information and to download the utility, go to
your model's Downloads page at support.brother.com/downloads.
Select and confirm that you are using the correct security settings.
- See the instructions supplied with your wireless LAN access
point/router for information on how to find the security settings.
- The manufacturer's name or model number of the wireless LAN
access point/router may be used as the default security settings.
- Consult with the access point/router manufacturer, your Internet
provider, or network administrator.
Wireless
Your Brother machine's MAC
address is not allowed.
Confirm that the Brother machine's MAC Address is allowed in the
filter.
You can find the MAC Address on your Brother machine's control
panel.
Wireless
Your wireless LAN access
point/router is in Stealth
mode (not broadcasting the
SSID).
• Enter the correct SSID or Network Key manually.
• Check the SSID or the Network Key in the instructions supplied
with your wireless LAN access point/router and reconfigure the
wireless network setup.
Wireless
Your machine is trying to
connect to a 5 GHz Wi-Fi
network. The current
channel set on your wireless
LAN access point/router is
not supported. (Countries
support 5 GHz Wi-Fi only)
Change the channel on your wireless LAN access point/router to a
channel supported by your machine.
1. Confirm the channels supported by your machine. Go to
support.brother.com/g/d/a5m6/, select your model for more
information.
2. Check your wireless LAN access point/router‘s channel setting.
Make sure it is set to one of the channels supported by your
machine, and not set to "Auto" or "Automatic". For more
information about changing the channel setting, see the
instructions supplied with your wireless LAN access point/router.
3. Try to connect your machine to your Wi-Fi network again.
Wireless
Your security settings (SSID/
password) are not correct.
Confirm the SSID and password.
When you are configuring the network manually, the SSID and
password are displayed on your Brother machine. If your mobile
device supports the manual configuration, the SSID and password
will be displayed on your mobile device’s screen.
Wi-Fi Direct
You are using Android
™
4.0.
If your mobile device disconnects (approximately six minutes after
using Wi-Fi Direct), try the one-push configuration using WPS
(recommended) and set the Brother machine as a Group Owner.
Wi-Fi Direct
Your Brother machine is
placed too far from your
mobile device.
Move your Brother machine within about 3.3 feet (1 metre) of the
mobile device when you configure the Wi-Fi Direct network settings.
Wi-Fi Direct
There are some obstructions
(walls or furniture, for
example) between your
Move your Brother machine to an obstruction-free area. Wi-Fi Direct
176
Cause Action Interface
machine and the mobile
device.
There is a wireless
computer, Bluetooth
®
-
supported device,
microwave oven, or digital
cordless phone near the
Brother machine or your
mobile device.
Move other devices away from the Brother machine or your mobile
device.
Wi-Fi Direct
You have checked and tried
all of the above, but your
Brother machine still cannot
complete the Wi-Fi Direct
configuration.
• Turn your Brother machine off and back on. Then, try to
configure the Wi-Fi Direct settings again.
• If you are using your Brother machine as a client, confirm how
many devices are allowed on the current Wi-Fi Direct network,
and then check how many devices are connected.
Wi-Fi Direct
For Windows
If your wireless connection has been interrupted, and you have checked and tried all of the above, we
recommend using the Network Connection Repair Tool.
Related Information
• If You Are Having Difficulty with Your Machine's Network
Related Topics:
• Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
• Use Wi-Fi Direct
®
177
Home > Troubleshooting > Network Problems > If You Are Having Difficulty with Your Machine's
Network > My Machine Cannot Print over the Network
My Machine Cannot Print over the Network
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Cause Action
Your machine disconnects from
the wireless network.
HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/
HL-L2461DW/HL-L2865DW
1. Press Wi-Fi.
2. Press a or b to select the Recover WLAN option, and then press OK.
3. When your wireless device connects successfully, the machine displays
Connected.
Your security software blocks
your machine's access to the
network.
Some security software might block access without showing a security alert dialog
box even after successful installation.
To allow access, see the instructions for your security software or ask the software
manufacturer.
Your Brother machine was not
assigned an available IP
address.
• Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and the
Brother machine are correct and located on the same network.
For more information about how to verify the IP address and the Subnet Mask,
ask your network administrator.
• Windows
Confirm the IP address and the Subnet Mask using the Network Connection
Repair Tool.
A failed print job is still in your
computer's print queue.
• If a failed print job is still in your computer's print queue, delete it.
• Otherwise, select the printer icon in the following folder and cancel all
documents:
(Windows)
1. Hold down the key and press the key on the computer's keyboard
to launch Run.
2. Type "control printers" in the Open: field and click OK.
The Devices and Printers window appears.
If the
Devices and Printers window does not appear, click View more
devices > More devices and printer settings.
Mac:
Click System Settings > Printers & Scanners or System Preferences >
Printers & Scanners.
178
Cause Action
Your machine is not connected
to the wireless network.
Print the WLAN Report to check the error code on the printed report.
See Related Information: Print the WLAN Report.
If you have checked and tried all of the above, but your machine still cannot print, uninstall the driver (Windows)
and reinstall it.
Related Information
• If You Are Having Difficulty with Your Machine's Network
Related Topics:
• Print the WLAN Report
• Wireless LAN Report Error Codes
• Use the Network Connection Repair Tool (Windows)
• I Want to Check that My Network Devices are Working Correctly
179
Home > Troubleshooting > Network Problems > If You Are Having Difficulty with Your Machine's Network > I
Want to Check that My Network Devices are Working Correctly
I Want to Check that My Network Devices are Working Correctly
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Check Action
Check that your Brother
machine, access point/router,
or network hub is turned on.
Check the following:
• The power cord is connected correctly and the Brother machine is turned on.
• The access point/router or hub is turned on and its link LED is blinking.
• All protective packaging has been removed from the machine.
• The toner cartridge and drum unit assembly is installed correctly.
• The machine's cover is fully closed.
• Paper is loaded correctly in the paper tray.
• (For wired networks) A network cable is securely connected to the Brother
machine and to the router or hub.
Check the Link Status on
the Network Configuration
Report or the Printer Settings
page.
Print the Network Configuration Report and check that Ethernet Link Status or
Wireless Link Status is Link OK.
Check that you can "ping" the
Brother machine from your
computer.
Ping the Brother machine from your computer using the IP address or the node name
in the Windows command prompt or Mac Terminal application:
ping <ipaddress> or <nodename>.
• Successful: Your Brother machine is working correctly and connected to the same
network as your computer.
• Unsuccessful: Your Brother machine is not connected to the same network as your
computer.
Windows:
Ask your administrator about the IP address and the subnet mask, and then use the
Network Connection Repair Tool.
Mac:
Confirm that the IP address and the Subnet Mask are set correctly.
Check that your Brother
machine is connected to the
wireless network.
Print the WLAN Report to check the error code on the printed report.
See Related Information: Print the WLAN Report.
If you have checked and tried all of the above but you are still having problems, see the instructions supplied with
your wireless access point/router to find the SSID (Network Name) and the Network Key (Password) information
and set them correctly.
Related Information
• If You Are Having Difficulty with Your Machine's Network
Related Topics:
• Print the Network Configuration Report
• Print the WLAN Report
• Wireless LAN Report Error Codes
• Use the Network Connection Repair Tool (Windows)
• My Machine Cannot Print over the Network
180
Home > Troubleshooting > AirPrint Problems
AirPrint Problems
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Difficulties
Suggestions
My machine is not displayed in the printer list. Make sure your machine is turned on.
Make sure your machine and your mobile device or Mac
are connected to the same network.
Move your mobile device closer to the wireless access
point/router, or to your machine.
I cannot print. Make sure your machine is turned on.
Make sure your machine and your mobile device or Mac
are connected to the same network.
I am trying to print a multi-page document from an iOS
device, but ONLY the first page is printing.
Make sure you are running the latest OS version.
Related Information
• Troubleshooting
Related Topics:
• AirPrint Overview
181
Home > Troubleshooting > Other Problems
Other Problems
Difficulties Suggestions
The machine will not turn on. Adverse conditions on the power connection (such as
lightning or a power surge) may have triggered the
machine’s internal safety mechanisms. Unplug the power
cord. Wait for ten minutes, then plug in the power cord
and press to turn the machine on.
If the problem is not solved and you are using a power
breaker, disconnect it to make sure it is not the problem.
Plug the machine's power cord directly into a different
known working wall electrical socket. If there is still no
power, try a different power cable.
The Brother software cannot be installed.
(Windows)
If the Security Software warning appears on the computer
screen during the installation, change the Security
Software settings to permit the Brother product setup
program or other program to run.
(Mac)
If you are using a firewall function of anti-spyware or
antivirus security software, temporarily disable it and then
install the Brother software.
Related Information
• Troubleshooting
182
Home > Troubleshooting > Check the Machine Information
Check the Machine Information
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Follow these instructions to check your machine's serial number and firmware version.
1. Press a or b to select the [Machine Info.] option, and then press OK.
2. Press a or b to select one of the following options:
Option Description
Serial No.
Check your machine's serial number.
Firmware Version
Check your machine's firmware version.
Page Counter
Check the total number of pages the machine has printed.
Parts Life
Check the supplies' life that remains available.
3. Press OK.
Related Information
• Troubleshooting
183
Home > Troubleshooting > Update Your Machine's Firmware
Update Your Machine's Firmware
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
To keep your machine performance up to date, check support.brother.com/downloads for the latest firmware
upgrade. Otherwise, some of your machine's functions may not be available.
Related Information
• Troubleshooting
Related Topics:
• Check Your Machine's Password
184
Home > Troubleshooting > Reset Functions > Machine Reset
Machine Reset
Use the Machine Reset function to reset the machine's settings to the factory settings.
The network settings and the security settings will not be reset by the Machine Reset function.
>> HL-L2400D
>> HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW
HL-L2400D
We strongly recommend you perform this operation when you dispose of the machine.
1. Press and hold to turn the machine off.
2. Make sure that the front cover is closed and the power cord is plugged in.
3. Hold down Go as you press to turn on the machine. Keep Go pressed down until the Toner, Drum, and
Paper LEDs light up.
4. Release Go. Make sure that all LEDs turn off.
5. Press Go ten times.
The machine restarts automatically.
HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Press a or b to select the following:
a. Select [Initial Setup]. Press OK.
b. Select [Reset]. Press OK.
c. Select [Machine Reset]. Press OK.
2. Press b to select [Reset].
3. Press b to restart the machine.
Related Information
• Reset Functions
Related Topics:
• Check Your Machine's Password
186
Home > Troubleshooting > Reset Functions > Network Reset
Network Reset
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Use the Network Reset function to restore the machine's network settings back to its default factory settings
(includes IP Address information, except the administrator password).
Unplug all the interface cables before you perform a Network Reset.
1. Press a or b to select the following:
a. Select [Initial Setup]. Press OK.
b. Select [Reset]. Press OK.
c. Select [Network Reset]. Press OK.
2. Press b to select [Reset].
3. Press b to restart the machine.
Related Information
• Reset Functions
187
Home > Troubleshooting > Reset Functions > Factory Reset
Factory Reset
Use the Factory Reset function to restore all settings back to the factory settings.
Unplug all the interface cables before you perform a Factory Reset.
>> HL-L2400D
>> HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW
HL-L2400D
1. Press and hold
to turn off the machine.
2. Make sure that the front cover is closed and the power cord is plugged in.
3. Hold down Go as you press
to turn on the machine. Keep Go pressed down until the Toner, Drum, and
Paper LEDs light up.
4. Release Go. Make sure that all LEDs turn off.
5. Press Go eight times.
Make sure that all four LEDs light up, indicating that the machine has been reset to its factory default settings.
HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Press a or b to select the following:
a. Select [Initial Setup]. Press OK.
b. Select [Reset]. Press OK.
c. Select [Factory Reset]. Press OK.
2. Press b to select [Reset].
3. Press b to restart the machine.
Related Information
• Reset Functions
188
Home > Routine Maintenance > Replace Supplies
Replace Supplies
You must replace supplies when the machine indicates that the life of the supply is over.
The toner cartridge and drum unit are two separate supplies. Make sure both are installed as an assembly. The
product code of supplies may vary depending on the country.
NOTE
• Availability of toner cartridges differs from one country to another. Visit the following website or contact
your local Brother office for further details.
• Be sure to seal the used supplies tightly in a bag so that toner powder does not spill out of the cartridge.
• Discard used consumable items according to local regulations, keeping it separate from domestic waste.
If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly
so that the material inside does not spill.
• We recommend placing both the new and the used supplies on a piece of paper to prevent accidentally
spilling or scattering the contents.
• Using paper that is not a direct equivalent for a recommended print media may reduce the life of supplies
and machine parts.
• The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of replacement
will vary depending on the print volume, percentage of coverage, types of media used, and powering
on/off the machine.
• Frequency of replacing supplies except toner cartridges will vary depending on the print volume, types of
media used, and powering on/off the machine.
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash
it off with cold water.
IMPORTANT
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Toner Cartridge
Drum Unit
190
Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge
Replace the Toner Cartridge
1. Make sure the machine is turned on.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly from the machine.
4. Push down the green lock lever and take the toner cartridge out of the drum unit.
5. Unpack the new toner cartridge.
6. Remove the protective cover.
192
7. Hold the toner cartridge by the handle and shake it from left to right several times, as shown. Then push it
firmly into the drum unit until it locks into place.
Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left
several times.
Be sure to return the tab to the Home position (a). The arrow on the tab must be aligned with the arrow on
the drum unit. If it is not, printed pages may have a vertical stripe.
9. Reinsert the toner cartridge and drum unit assembly back into the machine.
10. Close the front cover of the machine.
• Do not turn off the machine or open the front cover until the machine returns to Ready Mode.
• The toner cartridge that comes with your Brother machine is an Inbox toner cartridge.
• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.
• DO NOT unpack the new toner cartridge until you are ready to install it.
• If a toner cartridge is left unpacked for a long time, the toner life will be shortened.
• We recommend using genuine Brother supplies to ensure stable print quality and performance.
Although not all non-genuine supplies may cause quality issues, it is possible that some may adversely
affect print quality or cause machine malfunction. Brother may charge for repairing your machine if it is
proven that non-genuine supplies caused the damage, even if the machine is still covered by the
warranty.
Related Information
• Replace Supplies
193
Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit
Replace the Drum Unit
1. Make sure the machine is turned on.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly from the machine.
4. Push down the green lock lever and take the toner cartridge out of the drum unit.
5. Unpack the new drum unit.
6. Push the toner cartridge firmly into the new drum unit until it locks into place.
Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
195
7. Reinsert the toner cartridge and drum unit assembly back into the machine.
8. Close the front cover of the machine.
After installing the new drum unit, you must reset the drum counter. See Related Information: Reset the
Drum Counter.
NOTE
• Drum wear and tear occurs due to use and rotation of the drum and interaction with paper, toner, and
other materials in the paper path. In designing this product, Brother decided to use the number of
rotations of the drum as a reasonable determinant of the drum life. When a drum reaches the factory-
established rotation limit corresponding to the rated page yield, the product’s LCD will advise you to
replace the drum. The product will continue to function; however, print quality may not be optimal.
• If an unpacked drum unit is placed in direct sunlight (or room light for long periods of time), the unit may
be damaged.
• There are many factors that determine the actual drum life, such as the temperature, humidity, type of
paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at
approximately 15,000 pages based on one page per job (A4/Letter single-sided pages). The number of
pages may be affected by a variety of factors including, but not limited to, media type and media size.
Because we have no control over the many factors that determine the actual drum life, we cannot
guarantee a minimum number of pages that will be printed by your drum.
• The machine should be used only in a clean, dust-free environment with adequate ventilation.
We recommend using genuine Brother supplies to ensure stable print quality and performance. Although
not all non-genuine supplies may cause quality issues, it is possible that some may adversely affect print
quality or cause machine malfunction. Brother may charge for repairing your machine if it is proven that
non-genuine supplies caused the damage, even if the machine is still covered by the warranty.
Related Information
• Replace Supplies
Related Topics:
• Error and Maintenance LED Indications
• Error and Maintenance Messages
• Improve the Print Quality
• Reset the Drum Counter
196
Home > Routine Maintenance > Replace Supplies > Reset the Drum Counter
Reset the Drum Counter
When you replace the drum unit with a new one, you must reset the drum counter by completing the following
steps:
IMPORTANT
DO NOT reset the drum counter unless you are replacing the drum unit.
>> HL-L2400D
>> HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW
HL-L2400D
1. Make sure the machine is turned on.
2. Open the front cover.
3. Press and hold Go for about four seconds until all LEDs light up. When all four LEDs are lit, release Go.
4. Close the front cover of the machine.
5. Make sure the Drum LED is now off.
HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Make sure the machine is turned on.
2. Make sure the machine's cover is closed.
3. Press OK and a at the same time.
4. Press OK to select [Drum].
5. Select [Reset] to reset the drum counter.
Related Information
• Replace Supplies
Related Topics:
• Error and Maintenance LED Indications
• Error and Maintenance Messages
• Replace the Drum Unit
197
Home > Routine Maintenance > Clean the Machine
Clean the Machine
Clean the outside and inside of the machine regularly with a dry, lint-free cloth.
When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed
pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
WARNING
DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or
ammonia to clean the inside or outside of the product. Doing so could cause a fire. Instead, use only a dry,
lint-free cloth.
IMPORTANT
• DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Toner cartridge
Drum unit
198
(For certain models) The toner cartridge features an IC chip. DO NOT touch this surface. Touching the IC
chip may cause contamination or damage, and may interfere with the machine's ability to detect this
component.
Related Information
• Routine Maintenance
• Clean the Corona Wire
• Clean the Drum Unit
• Clean the Paper Pick-up Rollers
199
Home > Routine Maintenance > Clean the Machine > Clean the Corona Wire
Clean the Corona Wire
If you have print quality problems or the control panel displays [Drum !] status, clean the corona wire.
1. Open the front cover.
2. Remove the toner cartridge and drum unit assembly from the machine.
3. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left
several times.
Be sure to return the tab to the Home position (a). The arrow on the tab must be aligned with the arrow on
the drum unit. If it is not, printed pages may have a vertical stripe.
4. Reinsert the toner cartridge and drum unit assembly back into the machine.
5. Close the front cover of the machine.
Related Information
• Clean the Machine
Related Topics:
• Error and Maintenance LED Indications
• Error and Maintenance Messages
200
Home > Routine Maintenance > Clean the Machine > Clean the Drum Unit
Clean the Drum Unit
If your printout has dots or other repeating marks at 94 mm intervals, the drum may have foreign material,
such as glue from a label, stuck on the drum surface.
>> HL-L2400D
>> HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW
HL-L2400D
1. Make sure the machine is in Ready mode.
2. Press Go eight times.
The machine prints the Drum Dot Check Sheet.
3. Press and hold
to turn the machine off.
4. Open the front cover.
5. Remove the toner cartridge and drum unit assembly from the machine.
6. Push down the green lock lever and take the toner cartridge out of the drum unit.
7. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left side.
1
201
8. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column
2 on the check sheet means that there is a mark in drum region “2”.
9. Turn the drum unit edge towards you while looking at the drum surface to find the mark.
IMPORTANT
To avoid print quality problems, DO NOT touch the surface of the drum unit, only the wheel on the end.
10. Wipe the drum unit surface gently with a dry cotton swab until the mark or foreign material on the surface
comes off.
NOTE
DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.
11. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left side.
1
202
12. Push the toner cartridge firmly into the drum unit until it locks into place.
Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
13. Reinsert the toner cartridge and drum unit assembly back into the machine.
14. Close the front cover of the machine.
15. Press to turn the machine on.
HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Make sure the machine is in Ready mode.
2. Press a or b to display the [Print Reports] option, and then press OK.
3. Press a or b to select the [Drum Dot Print] option, and then press OK.
4. Press Go.
The machine prints the Drum Dot Check Sheet.
5. Press Back twice.
6. Press and hold
to turn the machine off.
7. Open the front cover.
8. Remove the toner cartridge and drum unit assembly from the machine.
9. Push down the green lock lever and take the toner cartridge out of the drum unit.
203
10. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left side.
1
11. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column
2 on the check sheet means that there is a mark in drum region “2”.
12. Turn the drum unit edge towards you while looking at the drum surface to find the mark.
IMPORTANT
To avoid print quality problems, DO NOT touch the surface of the drum unit, only the wheel on the end.
204
13. Wipe the drum unit surface gently with a dry cotton swab until the mark or foreign material on the surface
comes off.
NOTE
DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.
14. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left side.
1
15. Push the toner cartridge firmly into the drum unit until it locks into place.
Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
16. Reinsert the toner cartridge and drum unit assembly back into the machine.
17. Close the front cover of the machine.
18. Press to turn the machine on.
Related Information
• Clean the Machine
Related Topics:
• Improve the Print Quality
205
Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers
Clean the Paper Pick-up Rollers
Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly.
Before starting the cleaning procedure, see Related Information: Clean the Machine.
If you have paper feed problems, clean the pick-up rollers as follows:
1. Press and hold to turn the machine off.
2. Pull the paper tray completely out of the machine.
3. If paper is loaded or something is stuck inside in the paper tray, remove it.
4. Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad on the paper
tray to remove dust.
5. Wipe the two pick-up rollers inside the machine to remove dust.
6. Reload the paper and put the paper tray firmly back in the machine.
7. Press
to turn the machine on.
Related Information
• Clean the Machine
Related Topics:
• Printing Problems
206
Home > Routine Maintenance > Check the Remaining Part Life
Check the Remaining Part Life
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Press a or b to select the following:
a. Select [Machine Info.]. Press OK.
b. Select [Parts Life]. Press OK.
2. Press a or b to select the machine part you want to check, and then press OK.
The LCD displays the approximate remaining part life.
Related Information
• Routine Maintenance
207
Home > Routine Maintenance > Pack and Ship Your Machine
Pack and Ship Your Machine
If for any reason you must ship your machine, carefully repack the machine in the original packaging to
avoid any damage during transit. The machine should be adequately insured with the carrier.
1. Press and hold to turn the machine off. Leave the machine off for at least 10 minutes to cool down.
2. Disconnect all the cables, and then unplug the power cord from the electrical socket.
Some models are equipped with a non-detachable AC power cord. If your cord is not detachable, fold it
loosely and rest it on top of the machine so it packs easily.
3. Put the machine into the bag it originally came in.
4. Pack the machine, the printed materials, and the AC power cord (if applicable) in the original carton with the
original packing material as shown. (The original packing material may differ depending on your country.) The
illustrations may differ from the actual packing materials. The materials vary depending on your model.
208
Home > Machine Settings
Machine Settings
Customise settings and features to make your machine a more efficient work tool.
• Check Your Machine's Password
• Change Machine Settings from the Control Panel
• Print a List of Printer Settings
• Change Machine Settings from Windows Printer Driver
• Change Machine Settings Using Web Based Management
210
Home > Machine Settings > Check Your Machine's Password
Check Your Machine's Password
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
If prompted to enter a password, check the following information:
>> Find the Default Password
>> Change the Password
>> Reset the Password
Find the Default Password
The default password to manage this machine's settings is located on the back of the machine and marked
"Pwd".
Change the Password
We recommend immediately changing the default password to protect your machine from unauthorised access.
Use Web Based Management to change the password.
For more information, see Related Information.
Reset the Password
If you forget your password, reset your machine to its factory default settings. The password will also be reset to
the default password.
For more information, see Related Information.
Related Information
• Machine Settings
Related Topics:
• Machine Reset
• Update Your Machine's Firmware
211
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set
Sleep Mode Countdown
Set Sleep Mode Countdown
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine
must be idle before it goes into Sleep Mode. The Sleep Mode timer is reset when the machine receives a print
job.
When the machine is in Sleep Mode, it acts as if it is turned off. The machine will wake up and start printing
when it receives a print job. Use these instructions to set a time delay (countdown) before the machine enters
Sleep Mode.
The Sleep Mode setting cannot be disabled due to environmental considerations.
1. Press a or b to select the following:
a. Select [General Setup]. Press OK.
b. Select [Ecology]. Press OK.
c. Select [Sleep Time]. Press OK.
2. Press a or b to enter the length of time (up to 50 minutes) that the machine should remain idle before entering
Sleep Mode.
Press Go.
Related Information
• General Settings
214
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > About
Deep Sleep Mode
About Deep Sleep Mode
If the machine is in Sleep Mode and does not receive any jobs for a certain length of time, the machine will
automatically enter Deep Sleep Mode. The length of time is based on your specific model and settings.
Deep Sleep Mode uses less power than Sleep Mode.
The Deep Sleep Mode setting cannot be disabled due to environmental considerations.
Applicable Models Machine's Control Panel in Deep
Sleep Mode
Conditions That Will Wake the
Machine
HL-L2400D
The Ready LED is dimmed.
• The machine receives a job.
• Someone presses a button on the
control panel.
HL-L2400DW/HL-L2440DW/
HL-L2445DW/HL-L2460DN/
HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/
HL-L2865DW
The LCD displays Deep Sleep. • The machine receives a job.
• Someone presses a button on the
control panel.
Related Information
• General Settings
215
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set
Auto Power Off Mode
Set Auto Power Off Mode
If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine
will go into Power Off Mode automatically. The machine does not go into Power Off Mode when the machine is
connected to a network.
To start printing, press on the control panel and then send a print job.
>> HL-L2400D
>> HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW
HL-L2400D
1. Make sure that the front cover is closed and the power cord is plugged in.
2. Press to turn on the machine and make sure only the Ready LED lights up.
3. Press Go four times to turn the function On or Off.
All LEDs blink twice when Auto Power Off Mode is turned on.
All LEDs blink once when Auto Power Off Mode is turned off.
HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW
Select how long the machine must be in Deep Sleep Mode before it goes into Auto Power Off Mode.
1. Press a or b to select the following:
a. Select [General Setup]. Press OK.
b. Select [Ecology]. Press OK.
c. Select [Auto Power Off]. Press OK.
2. Press a or b to select the length of time (1, 2, 4, or 8 hours) that the machine should remain idle before
entering Power Off Mode.
3. Press Go.
Related Information
• General Settings
216
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce
Toner Consumption
Reduce Toner Consumption
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your
documents appears lighter.
We DO NOT recommend using the Toner Save feature for printing photo or greyscale images.
1. Press a or b to select the following:
a. Select [General Setup]. Press OK.
b. Select [Ecology]. Press OK.
c. Select [Toner Save]. Press OK.
2. Press a or b to display [On], and then press Go.
Related Information
• General Settings
Related Topics:
• Improve the Print Quality
217
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the
Continue Mode
Set the Continue Mode
The Continue Mode forces the machine to continue printing after the control panel or the Status Monitor displays
"Replace Toner".
The machine will continue printing until the LCD or the Status Monitor displays "Toner Ended".
The factory setting is "Stop".
• When the control panel or the Status Monitor indicates an error, you cannot change the mode.
• If you continue printing in the Continue Mode, we cannot guarantee the print quality.
• While using Continue Mode the print may appear faint.
• After replacing the toner cartridge with a new one, the Continue Mode will go back to the factory
setting ("Stop").
>> HL-L2400D
>> HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW
HL-L2400D
1. Make sure that the front cover is closed and the power cord is plugged in.
2. Press
to turn on the machine and make sure only the Ready LED lights up.
3. Press Go seven times to turn the function On or Off.
All LEDs blink twice when you turn on the Continue Mode.
All LEDs blink once when you turn off the Continue Mode.
HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Press a or b to select the following:
a. Select [General Setup]. Press OK.
b. Select [Replace Toner]. Press OK.
2. Press a or b to display [Continue] or [Stop], and then press Go.
Related Information
• General Settings
218
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce
Printing Noise
Reduce Printing Noise
The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes
slower. The factory setting is off.
>> HL-L2400D
>> HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW
HL-L2400D
1. Make sure that the front cover is closed and the power cord is plugged in.
2. Press to turn on the machine and wait until the machine is in the Ready mode.
3. Press Go 11 times to turn the function On or Off.
All LEDs blink twice when you turn on the Quiet Mode.
All LEDs blink once when you turn off the Quiet Mode.
4. Release Go. Make sure that all LEDs turn off.
HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Press a or b to select the following:
a. Select [General Setup]. Press OK.
b. Select [Ecology]. Press OK.
c. Select [Quiet Mode]. Press OK.
2. Press a or b to display the [On] or [Off] option, and then press Go.
Related Information
• General Settings
219
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change
the Language on the LCD
Change the Language on the LCD
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Change the LCD language if needed.
This feature is not available in some countries.
1. Press a or b to select the following:
a. Select [Initial Setup]. Press OK.
b. Select [Local Language]. Press OK.
2. Press a or b to display your language, and then press Go.
Related Information
• General Settings
220
Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD
Models)
Menu Table (for LCD Models)
• Access Menus and Change Your Machine's Settings
• Settings Tables (HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW)
221
Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD
Models) > Access Menus and Change Your Machine's Settings
Access Menus and Change Your Machine's Settings
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Use the control panel to access the machine's menus and change various settings.
1. Scroll through each menu level by pressing a or b.
2. When the option you want appears on the LCD, press OK.
The LCD displays the next menu level.
3. Press a or b to scroll to your selection.
4. Press OK or Go.
5. When you have finished setting an option, the LCD displays a confirmation message.
Related Information
• Menu Table (for LCD Models)
222
Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD
Models) > Settings Tables (HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW)
Settings Tables (HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/
HL-L2460DW/HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW)
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Use these tables to understand the various menus and options that you will use to set your preferences on the
machine.
>> [General Setup]
>> [Printer]
>> [Network] (HL-L2400DW/HL-L2440DW/HL-L2461DW)
>> [Network] (HL-L2460DN/HL-L2461DN)
>> [Network] (HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2865DW)
>> [Print Reports]
>> [Machine Info.]
>> [Initial Setup]
[General Setup]
Level 3
Level 4 Level 5 Description
Tray Setting Paper Type
- Set the type of paper in the paper tray.
Paper Size
- Set the paper size in the paper tray.
Manual Feed
- Select the paper tray you want to use.
Print
Position
X Offset
Adjust the print start position (usually at the upper left corner of a
page) for the paper you loaded in the paper tray horizontally from
-500 (left) to +500 (right) dots when printing at 300 dpi.
Y Offset
Adjust the print start position (usually at the upper left corner of a
page) for the paper you loaded in the paper tray vertically from
-500 (up) to +500 (down) dots when printing at 300 dpi.
Check Paper
- Select whether or not to display a message indicating you must
check the paper type and paper size when you pull a paper tray
out of the machine.
Ecology Eco Mode
- Turn the following machine settings on:
• 2-sided Print: Long Edge
1
• Sleep Time: 0Min
• Quiet Mode: On
1
• Toner Save: On
1
Toner Save
- Increase the page yield of the toner cartridge.
Sleep Time
- Set how much time should pass before the machine enters Power
Saving mode.
Quiet Mode
- Decrease printing noise.
Auto Power
Off
- Set the number of hours that the machine will remain in Deep
Sleep mode before going into Power Off mode.
Panel Control Button Repeat
-
Set the time for the LCD message to change when holding a or b.
Message
Scroll
- Set the time in seconds that an LCD message will scroll across
the LCD. From Level 1 (0.2 s) to Level 10 (2 s).
LCD Contrast
- Adjust the contrast of the LCD.
223
Level 3 Level 4 Level 5 Description
Panel Control Auto Online
- Set the machine to return to Ready mode after it has been idle for
30 seconds.
Setting Lock
- - Lock your machine’s settings using the Setting Lock password.
Interface Select
(For network
models)
- Select the interface to use.
If you select Auto, the machine changes the interface to USB or
network depending on which interface is receiving data.
Auto IF Time
- Set the time-out period for the auto interface selection.
Input Buffer
- Increase or decrease the input buffer capacity.
Replace Toner
- - Sets the machine to continue printing after the LCD displays
Replace Toner.
1
Changing this setting is possible only after you change certain machine settings in Web Based Management.
[Printer]
Level 3
Level 4 Description
Resolution
- Select a print resolution.
Density
- Increase or decrease the print density.
Print Settings
1
- Set your print settings to Text or Graphics.
Print Options
1
Font List
Print the font list and samples of HP LaserJet.
Test Print
Print the test page.
Test Print
2
- Print the test page.
2-sided 2-sided
Print
Select whether to print on both sides of the paper.
Single Image
For a print job where the last page is a one-sided image, select the 1-
sided Feed option to reduce printing time.
When you use letterhead or preprinted paper, you must select the 2-sided
Feed option. If you select 1-sided Feed for letterhead or preprinted
paper, the last page will be printed on the reverse side.
Auto Continue
- Select if you want the machine to clear paper size errors or media type
errors automatically, and use paper from other trays.
Paper Type
1
- Set the paper type.
Paper Size
1
- Set the paper size.
Copies
1
- Set the number of printed pages.
Orientation
1
- Set pages to print in either portrait or landscape orientation.
Print Position X Offset
Adjust the print start position (usually at the upper left corner of a page) for
the paper you loaded in the paper tray horizontally from -500 (left) to +500
(right) dots when printing at 300 dpi.
Y Offset
Adjust the print start position (usually at the upper left corner of a page) for
the paper you loaded in the paper tray vertically from -500 (up) to +500
(down) dots when printing at 300 dpi.
Auto FF
1
- Allow the machine to print any remaining data automatically.
HP LaserJet
1
Font No.
Set the font number.
This menu appears if a soft font is installed on your Brother machine.
Font Pitch
Set the font pitch.
(Available only for certain fonts.)
Font Point
Set the font size.
224
Level 3 Level 4 Description
HP LaserJet
1
(Available only for certain fonts.)
Symbol Set
Select the symbol or character set.
Table Print
Print the code table.
Auto LF
ON: CR -> CR+LF, OFF: CR -> CR
Auto CR
ON: LF -> LF+CR, FF -> FF+CR, or VT -> VT+CR
OFF: LF -> LF, FF -> FF, or VT -> VT
Auto WRAP
Select whether you want a line feed and carriage return when the carriage
position reaches the right margin.
Auto SKIP
Select whether you want a line feed and carriage return when the carriage
position reaches the bottom margin.
Left Margin
Set the left margin at column 0 to 70 columns at 1 cpi.
Right Margin
Set the right margin at column 10 to 80 columns at 1 cpi.
Top Margin
Set the top margin distance from the top edge of the paper.
Bottom
Margin
Set the bottom margin distance from the bottom edge of the paper.
Lines
Set the number of lines on each page.
Tray Command
Select this setting if a tray mismatch appears when you use the HP drivers.
Reset Printer
- Restore the machine settings to the factory settings.
1
For models with PCL6 emulation.
2
For models without PCL6 emulation.
[Network] (HL-L2400DW/HL-L2440DW/HL-L2461DW)
Level 3
Level 4 Level 5 Level 6 Descriptions
WLAN(Wi-Fi) Find Network
- - Configure your wireless network settings
manually.
TCP/IP Boot
Method
- Choose the IP method that best suits your
needs.
IP Address
- Enter the IP address.
Subnet
Mask
- Enter the Subnet mask.
Gateway
- Enter the Gateway address.
Node Name
- Enter the Node name.
WINS
Config
- Select the WINS configuration mode.
WINS
Server
Primary
Specify the IP address of the primary WINS
server.
Secondary
Specify the IP address of the secondary WINS
server.
DNS Server Primary
Specify the IP address of the primary DNS
server.
Secondary
Specify the IP address of the secondary DNS
server.
APIPA
- Allocate the IP address from the link-local
address range automatically.
1
IPv6
- Enable or disable the IPv6 protocol.
225
Level 3 Level 4 Level 5 Level 6 Descriptions
WLAN(Wi-Fi) WPS/Push
Button
- - Configure your wireless network settings using
the one-button push method.
WPS/PIN Code
- - Configure the wireless network settings using
WPS with a PIN code.
Recover WLAN
- - Reboot the wireless module of the machine.
WLAN Status Status
- Display the wireless network connection status.
Signal
- Display the wireless network signal strength.
Channel
- Display the channel in use when Status is
Active.
Speed
- Display the connection speed when Status is
Active.
SSID
- Display the wireless SSID (Network Name).
Comm. Mode
- Display the current Communication mode.
MAC Address
- - Display your machine's MAC address.
WLAN Enable
- - Turn the wireless interface on or off.
Wi-Fi Direct Manual
- - Configure your Wi-Fi Direct network settings
manually.
Group Owner
- - Set your machine as the Group Owner.
Push Button
- - Configure your Wi-Fi Direct network settings
using the one-push method before the operation
times out.
PIN Code
- - Configure your Wi-Fi Direct network settings
using WPS with a PIN code before the operation
times out.
Device Info. Device
Name
- View your machine's device name.
SSID
- Display the Group Owner's SSID (Network
Name).
IP Address
- Display your machine's IP Address.
Status Info. Status
- Display the Wi-Fi Direct network status.
Signal
- Display the current Wi-Fi Direct network signal
strength.
When your machine acts as Group Owner, the
LCD always displays Strong.
Channel
- Display the channel in use when the Status is
G/O Active or Client Active.
Speed
- Display the connection speed when the Status
is G/O Active or Client Active.
I/F Enable
- - Enable or disable the Wi-Fi Direct connection.
Web Based Mgmt
- - - Enable or disable Web Based Management.
If you enable this function, make sure you
specify the connection method to use Web
Based Management.
Global Detect Allow Detect
- - Enable or disable Global Detect, a function that
detects and notifies the user when the user
unintentionally connects to a global network.
Reject
Access
- - Disable connections to the global network.
226
Level 3 Level 4 Level 5 Level 6 Descriptions
Network Reset
- - - Restore the machine's network settings back to
the factory settings, except the administrator
password.
1
On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt to set the IP address and Subnet Mask
from a boot server such as DHCP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. (001-254).
(000-255). If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address from the machine's control panel.
[Network] (HL-L2460DN/HL-L2461DN)
Level 3 Level 4 Level 5 Level 6 Descriptions
Wired LAN TCP/IP Boot Method
- Choose the IP method that best suits your
needs.
IP Address
- Enter the IP address.
Subnet Mask
- Enter the Subnet mask.
Gateway
- Enter the Gateway address.
Node Name
- Enter the Node name.
WINS Config
- Select the WINS configuration mode.
WINS Server Primary
Specify the IP address of the primary WINS
server.
Secondary
Specify the IP address of the secondary WINS
server.
DNS Server Primary
Specify the IP address of the primary DNS
server.
Secondary
Specify the IP address of the secondary DNS
server.
APIPA
- Allocate the IP address from the link-local
address range automatically.
1
IPv6
- Enable or disable the IPv6 protocol.
Ethernet
- - Choose the Ethernet link mode.
Wired Status
- - Display the wired network connection status.
MAC Address
- - Display your machine's MAC address.
Wired Enable
- - Turn the wired interface on or off.
Web Based
Mgmt
- - - Enable or disable Web Based Management.
If you enable this function, make sure you
specify the connection method to use Web
Based Management.
Global Detect Allow Detect
- - Enable or disable Global Detect, a function that
detects and notifies the user when the user
unintentionally connects to a global network.
Reject Access
- - Disable connections to the global network.
Network Reset
- - - Restore the machine's network settings back to
the factory settings, except the administrator
password.
1
On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt to set the IP address and Subnet Mask
from a boot server such as DHCP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. (001-254).
(000-255). If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address from the machine's control panel.
227
[Network] (HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2865DW)
Level 3 Level 4 Level 5 Level 6 Descriptions
Wired LAN TCP/IP Boot
Method
- Choose the IP method that best suits your
needs.
IP Address
- Enter the IP address.
Subnet
Mask
- Enter the Subnet mask.
Gateway
- Enter the Gateway address.
Node Name
- Enter the Node name.
WINS
Config
- Select the WINS configuration mode.
WINS
Server
Primary
Specify the IP address of the primary WINS
server.
Secondary
Specify the IP address of the secondary WINS
server.
DNS Server Primary
Specify the IP address of the primary DNS
server.
Secondary
Specify the IP address of the secondary DNS
server.
APIPA
- Allocate the IP address from the link-local
address range automatically.
1
IPv6
- Enable or disable the IPv6 protocol.
Ethernet
- - Choose the Ethernet link mode.
Wired Status
- - Display the wired network connection status.
MAC Address
- - Display your machine's MAC address.
Set to
Default
- - Restore your machine's wired network settings
to the factory settings.
Wired Enable
- - Turn the wired interface on or off.
WLAN(Wi-Fi) Find Network
- - Configure your wireless network settings
manually.
TCP/IP Boot
Method
- Choose the IP method that best suits your
needs.
IP Address
- Enter the IP address.
Subnet
Mask
- Enter the Subnet mask.
Gateway
- Enter the Gateway address.
Node Name
- Enter the Node name.
WINS
Config
- Select the WINS configuration mode.
WINS
Server
Primary
Specify the IP address of the primary WINS
server.
Secondary
Specify the IP address of the secondary WINS
server.
DNS Server Primary
Specify the IP address of the primary DNS
server.
Secondary
Specify the IP address of the secondary DNS
server.
228
Level 3 Level 4 Level 5 Level 6 Descriptions
WLAN(Wi-Fi) TCP/IP APIPA
- Allocate the IP address from the link-local
address range automatically.
1
IPv6
- Enable or disable the IPv6 protocol.
WPS/Push
Button
- - Configure your wireless network settings using
the one-button push method.
WPS/PIN Code
- - Configure the wireless network settings using
WPS with a PIN code.
Recover WLAN
- - Reboot the wireless module of the machine.
WLAN Status Status
- Display the wireless network connection status.
Signal
- Display the wireless network signal strength.
Channel
- Display the channel in use when Status is
Active.
Speed
- Display the connection speed when Status is
Active.
SSID
- Display the wireless SSID (Network Name).
Comm. Mode
- Display the current Communication mode.
MAC Address
- - Display your machine's MAC address.
Set to
Default
- - Restore your machine's wireless network
settings to the factory settings.
WLAN Enable
- - Turn the wireless interface on or off.
Wi-Fi Direct Manual
- - Configure your Wi-Fi Direct network settings
manually.
Group Owner
- - Set your machine as the Group Owner.
Push Button
- - Configure your Wi-Fi Direct network settings
using the one-push method before the
operation times out.
PIN Code
- - Configure your Wi-Fi Direct network settings
using WPS with a PIN code before the
operation times out.
Device Info. Device
Name
- View your machine's device name.
SSID
- Display the Group Owner's SSID (Network
Name).
IP Address
- Display your machine's IP Address.
Status Info. Status
- Display the Wi-Fi Direct network status.
Signal
- Display the current Wi-Fi Direct network signal
strength.
When your machine acts as Group Owner, the
LCD always displays Strong.
Channel
- Display the channel in use when the Status is
G/O Active or Client Active.
Speed
- Display the connection speed when the
Status is G/O Active or Client Active.
I/F Enable
- - Enable or disable the Wi-Fi Direct connection.
Web Based Mgmt
- - - Enable or disable Web Based Management.
If you enable this function, make sure you
specify the connection method to use Web
Based Management.
229
Level 3 Level 4 Level 5 Level 6 Descriptions
Global Detect Allow Detect
- - Enable or disable Global Detect, a function that
detects and notifies the user when the user
unintentionally connects to a global network.
Reject Access
- - Disable connections to the global network.
Network Reset
- - - Restore the machine's network settings back to
the factory settings, except the administrator
password.
1
On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt to set the IP address and Subnet Mask
from a boot server such as DHCP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. (001-254).
(000-255). If the ‘Boot Method’ of the machine is set to ‘Static’ you must manually enter an IP address from the machine's control panel.
[Print Reports]
Level 3
Description
Printer Settings
Print the Printer Settings page.
Network Config
(For network models)
Print the Network Configuration Report.
Print File List
Print a list of data saved in the memory.
Drum Dot Print
Print the Drum Dot Check Sheet.
WLAN Report
(For wireless models)
Print the wireless connection diagnostics report.
[Machine Info.]
Level 3
Level 4 Description
Serial No.
- Display the machine's serial number.
Firmware Version Main Version
Check your machine's firmware version.
Security Version
Page Counter
- Display the total number of printed pages.
Parts Life
1
Toner
Display the remaining life of the toner cartridge.
Drum
Display the remaining life of the drum unit.
1
The parts life is approximate and may vary by type of use.
[Initial Setup]
Level 3
Level 4 Description
Reset Machine Reset
Restore all the machine's settings that you have changed, such as Paper
Type.
Network Reset
Restore the machine's network settings back to the factory settings, except
the administrator password.
Factory Reset
Reset the machine and restore the printer settings (including command
settings) to the factory settings.
Local Language
- Select the LCD language for your country.
Related Information
• Menu Table (for LCD Models)
230
Home > Machine Settings > Print a List of Printer Settings
Print a List of Printer Settings
>> HL-L2400D
>> HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW
HL-L2400D
1. Make sure that the front cover is closed and the power cord is plugged in.
2. Press to turn on the machine and make sure only the Ready LED lights up.
3. Press Go three times.
The machine prints the Printer Settings.
HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/HL-L2865DW
1. Press a or b to display the [Print Reports] option, and then press OK.
2. Press a or b to display the [Printer Settings] option, and then press OK.
3. Press Go.
The machine prints the Printer Settings.
Related Information
• Machine Settings
232
Home > Machine Settings > Change Machine Settings from Windows Printer Driver
Change Machine Settings from Windows Printer Driver
Related Models: HL-L2400D
For LED models, the following machine setting items are available on the Windows printer driver.
• Paper Size
• Auto Power Off
• Auto Continue
1. Hold down the
key and press the key on the computer's keyboard to launch Run.
2. Type "control printers" in the Open: field and click OK.
The Devices and Printers window appears.
If the Devices and Printers window does not appear, click View more devices > More devices and
printer settings.
3. Right-click your model, and then select Printer properties (If the printer driver options appear, select your
printer driver).
The printer properties dialog box appears.
4. Click the Device Settings tab.
5. Select a paper source in the Paper Size list.
6. Click the Paper Size drop-down list, and then select a paper size for the selected paper source.
7. Click the Update button.
8. Click the Auto Power Off drop-down list, and then select time to transition from Deep Sleep Mode to power
off.
9. Click the Auto Continue drop-down list, and then select On if you want the machine to clear paper size
errors or media type errors automatically.
10. Click the Apply button.
11. Close the printer properties dialog box.
Related Information
• Machine Settings
233
Home > Machine Settings > Change Machine Settings Using Web Based Management
Change Machine Settings Using Web Based Management
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper
Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
• What is Web Based Management?
• Access Web Based Management
• Change the Login Password Using Web Based Management
234
Home > Machine Settings > Change Machine Settings Using Web Based Management > What is Web
Based Management?
What is Web Based Management?
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper
Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
• We recommend using the latest version of the following web browsers:
- Microsoft Edge, Firefox, and Google Chrome
™
for Windows
- Safari, Firefox, and Google Chrome
™
for Mac
- Google Chrome
™
for Android
™
- Safari and Google Chrome
™
for iOS
• Ensure that JavaScript and Cookies are always enabled, regardless of which browser you use.
• HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW:
Make sure your machine is On and connected to the same network as your computer, and that your
network supports the TCP/IP protocol.
The actual screen may differ from the screen shown above.
Related Information
• Change Machine Settings Using Web Based Management
235
Home > Machine Settings > Change Machine Settings Using Web Based Management > Access Web
Based Management
Access Web Based Management
Related Models: HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2461DW/HL-L2865DW
• We recommend using the latest version of the following web browsers:
- Microsoft Edge, Firefox, and Google Chrome
™
for Windows
- Safari, Firefox, and Google Chrome
™
for Mac
- Google Chrome
™
for Android
™
- Safari and Google Chrome
™
for iOS
• Ensure that JavaScript and Cookies are always enabled, regardless of which browser you use.
• We recommend using the HTTPS security protocol when configuring settings using Web Based
Management. If you use HTTP when configuring settings using Web Based Management, follow the
screen prompts to switch to a secure HTTPS connection.
• When you use HTTPS for Web Based Management configuration, your browser will display a warning
dialog box. To avoid displaying the warning dialog box, you can install a self-signed certificate to use
SSL/TLS communication. For more information, see Related Information.
• The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in. We
recommend immediately changing the default password to protect your machine from unauthorised
access.
You can also find the default password in the Network Configuration Report.
>> Access Web Based Management from your Web Browser
>> Access Web Based Management from Brother iPrint&Scan (Windows/Mac)
>> Access Web Based Management from Brother Utilities (Windows)
Access Web Based Management from your Web Browser
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. If you want to pin the navigation bar to the left side of the screen, click and then click .
You can now change the machine's settings.
236
If the machine is idle for a specified amount of time, the user is automatically logged out. Change the logout
settings in the Logout Time menu.
Access Web Based Management from Brother iPrint&Scan (Windows/Mac)
1. Start Brother iPrint&Scan.
• Windows
Launch (Brother iPrint&Scan).
• Mac
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon.
The Brother iPrint&Scan screen appears.
2. If your Brother machine is not selected, click the Select your Machine button, and then select your model
name from the list. Click OK.
3. Click
(Supplies/Machine Settings).
4. Click All Settings.
The Web Based Management page appears.
5. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
6. If you want to pin the navigation bar to the left side of the screen, click and then click .
You can now change the machine's settings.
You can also access Web Based Management from Brother Mobile Connect for mobile devices.
Access Web Based Management from Brother Utilities (Windows)
1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already
selected).
2. Click Tools in the left navigation bar, and then click Machine Settings.
The Web Based Management page appears.
3. If required, type the password in the Login field, and then click Login.
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in.
4. If you want to pin the navigation bar to the left side of the screen, click and then click .
You can now change the machine's settings.
If you change the protocol settings, you must restart the machine after clicking Submit to activate the
configuration.
After configuring the settings, click Logout.
Related Information
• Change Machine Settings Using Web Based Management
Related Topics:
• Print the Network Configuration Report
237
Home > Machine Settings > Change Machine Settings Using Web Based Management > Change the Login
Password Using Web Based Management
Change the Login Password Using Web Based Management
The default password to manage this machine’s settings is located on the back of the machine and marked
"Pwd". Change the default password by following the on-screen instructions when you first log in. We
recommend immediately changing the default password to protect your machine from unauthorised access.
1. Start your web browser.
2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your
machine's IP address).
For example:
https://192.168.1.2
• If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such
as "SharedPrinter" instead of the IP address.
For example: https://SharedPrinter
• If you enable a NetBIOS name, you can also use the node name.
For example: https://brn123456abcdef
• The NetBIOS name can be found in the Network Configuration Report.
3. Do one of the following:
• If you have previously set your own password, type it, and then click Login.
• If you have not previously set your own password, type the default login password, and then click Login.
4. In the left navigation bar, click Administrator > Login Password.
• The default password to manage this machine’s settings is located on the back of the machine and
marked "Pwd".
• If the left navigation bar is not visible, start navigating from .
5. To change the password, type your current password in the Enter Old Password field.
6. Following the on-screen Login Password guidelines, type your new password in the Enter New Password
field.
7. Retype the new password in the Confirm New Password field.
8. Click Submit.
You can also change the lockout settings in the Login Password menu.
Related Information
• Change Machine Settings Using Web Based Management
239
Home > Appendix > Specifications
Specifications
>> General Specifications
>> Print Media Specifications
>> Printer Specifications
>> Interface Specifications
>> Supported Protocols and Security Features
>> Computer Requirements Specifications
General Specifications
Printer Type
Laser
Print Method Electrophotographic Laser Printer
Memory Capacity Standard • (HL-L2400D/HL-L2400DW/HL-L2440DW/
HL-L2445DW/HL-L2461DW)
64 MB
• (HL-L2460DN/HL-L2460DW/HL-L2460DWXL/
HL-L2461DN/HL-L2865DW)
128 MB
Machine display
(HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DN/
HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW)
16 characters x 1 line
Power Source (For Taiwan)
110 V to 120 V AC 50/60 Hz
(Except for Taiwan)
220 V to 240 V AC 50/60 Hz
Power
Consumption
(Average)
Peak Approximately 920 W
Printing
1
• (HL-L2400D/HL-L2400DW/HL-L2440DW)
Approximately 440 W at 25 °C
• (HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/
HL-L2865DW)
Approximately 470 W at 25 °C
Printing
(Quiet Mode)
1
(For Taiwan)
Approximately 260 W at 25 °C
(Except for Taiwan)
Approximately 270 W at 25 °C
Ready
1
(For Taiwan)
Approximately 44 W at 25 °C
(Except for Taiwan)
Approximately 43 W at 25 °C
Sleep
1
Approximately 3.8 W
Deep Sleep
1
(For Taiwan)
(HL-L2460DW)
Approximately 0.4 W
(Except for Taiwan)
1
Measured when the machine is connected using the same network connection as the ENERGY STAR Ver. 3.1 test method.
241
Power
Consumption
(Average)
• (HL-L2400D/HL-L2445DW/HL-L2460DN/
HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2865DW)
Approximately 0.5 W
• (HL-L2400DW/HL-L2440DW/HL-L2461DW)
Approximately 0.6 W
Power Off
2 3
(For Taiwan)
Approximately 0.06 W
(Except for Taiwan)
Approximately 0.08 W
Dimensions
(Typical outline view)
****
**
Unit: mm
* : 356
** : 183
*** : 360
Weight (with supplies) • (HL-L2400D/HL-L2400DW/HL-L2440DW/
HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2461DN/HL-L2461DW/HL-L2865DW)
7.1 kg
• (HL-L2460DWXL)
7.2 kg
Noise Level
Sound Pressure
4
Printing • (HL-L2400D/HL-L2400DW/HL-L2440DW)
LpAm = 48 dB (A)
• (HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/
HL-L2865DW)
LpAm = 49 dB (A)
Printing
(Quiet Mode)
LpAm = 44 dB (A)
Ready LpAm = Up to 30 dB (A)
Sound Power
Printing
4
• (HL-L2400D/HL-L2400DW/HL-L2440DW)
LWAc = 6.56 B (A)
• (HL-L2445DW/HL-L2460DN/HL-L2460DW/
HL-L2460DWXL/HL-L2461DN/HL-L2461DW/
HL-L2865DW)
LWAc = 6.65 B (A)
Printing
(Quiet Mode)
LWAc = 6.06 B (A)
Ready LWAc = Inaudible
Temperature Operating From 10°C to 32.5°C
Storage From 0°C to 40°C
Humidity Operating 20% to 80% (without condensation)
Storage 35% to 85% (without condensation)
2
Measured according to IEC 62301 Edition 2.0.
3
Power consumption varies slightly depending on the usage environment.
4
Measured in accordance with the method described in ISO 7779.
242
Print Media Specifications
Paper Input Paper Tray
(Standard)
Paper Type Plain Paper, Thin Paper, Recycled Paper, Thick Paper
Paper Size (For Australia, Korea, New Zealand, Taiwan, and Turkey)
A4, Letter, B5 (JIS), B5 (ISO), A5, A5 (Long Edge), B6
(JIS), A6, Executive, 16K (195x270 mm), A4 Short
(270mm Paper)
(For other countries)
A4, Letter, B5 (JIS), B5 (ISO), A5, A5 (Long Edge), B6
(JIS), A6, Executive, Legal, Mexico Legal, India Legal,
Folio, 16K (195x270 mm), A4 Short (270mm Paper)
Paper Weight
60 to 163 g/m
2
1
Maximum Paper
Capacity
Up to 250 sheets of 80 g/m
2
Plain Paper
Manual Feed Slot Paper Type Plain Paper, Thin Paper, Thick Paper, Thicker Paper,
Recycled Paper, Bond, Label, Envelope, Env.Thin,
Env.Thick
Paper Size • Width:
76.2 to 215.9 mm
• Length:
127 to 355.6 mm
• Envelope:
COM-10, DL, C5, Monarch
Paper Weight
60 to 230 g/m
2
Maximum Paper
Capacity
One sheet at a time
Paper Output
2
Face Down Output Tray
Up to 150 sheets of 80 g/m
2
Plain Paper (face-down
delivery to the face-down output paper tray)
3
Face Up Output Tray One sheet (face up delivery to the face up output tray)
2-sided Automatic 2-sided
Printing
Paper Type Plain Paper, Thin Paper, Recycled Paper
Paper Size • (For Philippines)
Letter, Legal, Folio, Mexico Legal, India Legal
• (Except for Philippines)
A4
Paper Weight
60 to 105 g/m
2
1
For paper of 105 g/m
2
and above, open the back cover to use the face up output tray.
2
For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the
possibility of smudging.
3
Calculated with 80 g/m
2
in a temperate, non humid environment.
Printer Specifications
Automatic 2-sided Print
Yes
Emulation (HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/HL-L2865DW)
PCL6
Resolution Up to 1200 x 1200 dpi
Print Speed
1
2
1-sided Print
3
• (HL-L2400D/HL-L2400DW/HL-L2440DW)
Up to 30 pages/minute (A4 size)
Up to 32 pages/minute (Letter size)
243
Print Speed
1
2
• (HL-L2445DW)
Up to 32 pages/minute (A4 size)
Up to 34 pages/minute (Letter size)
• (HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/HL-L2461DW/
HL-L2865DW)
Up to 34 pages/minute (A4 size)
Up to 36 pages/minute (Letter size)
2-sided Print
• (HL-L2400D/HL-L2400DW/HL-L2440DW)
Up to 15 sides/minute (Up to 7.5 sheets/minute) (Letter or A4 size)
• (HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/
HL-L2461DW/HL-L2865DW)
Up to 16 sides/minute (Up to 8 sheets/minute) (A4 size)
Up to 17 sides/minute (Up to 8.5 sheets/minute) (Letter size)
First Print Time
4
Less than 8.5 seconds at 23 °C
1
The print speed may change depending on the type of document you print.
2
The print speed may be slower when the machine is connected by wireless LAN.
3
These print speeds are for 1-sided printing and measured in accordance with ISO/IEC 24734.
4
From Ready mode and standard tray.
Interface Specifications
USB
Type: USB Type-B receptacle
Version: USB 2.0 High-Speed
1 2
Use a USB 2.0 interface cable that is no more than 2 metres long.
LAN (HL-L2445DW/HL-L2460DN/HL-L2460DW/HL-L2460DWXL/HL-L2461DN/HL-L2865DW)
10Base-T/100Base-TX
3
Wireless
LAN
(HL-L2400DW/HL-L2440DW/HL-L2445DW/HL-L2460DW/HL-L2460DWXL/HL-L2461DW/
HL-L2865DW)
(For Middle Eastern and African countries, Bangladesh, Nepal and Pakistan)
IEEE 802.11b/g/n (Infrastructure)
IEEE 802.11g/n (Wi-Fi Direct)
(For other countries)
IEEE 802.11a/b/g/n (Infrastructure Mode)
IEEE 802.11a/g/n (Wi-Fi Direct
®
)
1
Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB 1.1 interface.
2
Third party USB hub devices are not supported.
3
Use a straight-through Category 5 (or greater) twisted-pair cable.
Supported Protocols and Security Features
Supported protocols and security features may differ depending the models.
Ethernet
10Base-T/100Base-TX
Wireless LAN (2.4 GHz)
IEEE 802.11b/g/n (Infrastructure Mode), IEEE 802.11g/n (Wi-Fi Direct)
Wireless LAN (5 GHz)
IEEE 802.11a/n (Infrastructure Mode), IEEE 802.11a/n (Wi-Fi Direct)
244
Protocols (IPv4)
ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR
responder, LPR/LPD, Custom Raw Port/Port9100, SMTP Client, IPP/IPPS, FTP Server, SNMPv1/v2c/v3,
HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print)
Protocols (IPv6)
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, SMTP
Client, FTP Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMPv6, Web Services
(Print)
Network Security (Wired)
SMTP-AUTH, SNMP v3,SSL/TLS(SMTP,HTTP,IPP), 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-
TTLS), OAuth(SMTP, POP3, IMAP4)
Network Security (Wireless)
SMTP-AUTH, SNMP v3,SSL/TLS(SMTP,HTTP,IPP), 802.1x (EAP-FAST, PEAP, EAP-TLS, EAP-TTLS),
OAuth(SMTP, POP3, IMAP4)
Wireless Network Security
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (TKIP/AES) (Wi-Fi Direct supports WPA2-PSK (AES)
only) , WPA3-SAE (AES)
Wireless Certification
Wi-Fi Certification Mark License (WPA3
™
- Enterprise, Personal), Wi-Fi Protected Setup
™
(WPS) Identifier
Mark License, Wi-Fi CERTIFIED
™
Wi-Fi Direct
Computer Requirements Specifications
Supported Operating Systems And Software Functions
Computer Platform &
Operating System
Version
Computer Interface Processor
Hard Disk Space to Install
1
USB
2
Wired LAN Wireless
LAN
For Drivers For
Applications
(including
Drivers)
Windows 10 Home /
10 Pro / 10
Education / 10
Enterprise
Printing 32 bit (x86)
or 64 bit
(x64)
processor
50 MB 1.6 GB
Windows 11 Home /
11 Pro / 11 Education /
11 Enterprise
64 bit (x64)
processor
Windows Server 2012 Printing 64 bit (x64)
processor
50 MB 50 MB
Windows Server 2012
R2
Windows Server 2016
Windows Server 2019
Windows Server 2022
macOS v11
3
Printing 64 bit
processor
N/A 500 MB
macOS v12
3
macOS v13
3
Chrome OS Printing N/A N/A N/A
1
An Internet connection is required to install the software if the installation disc is not supplied.
2
Third party USB ports are not supported.
3
macOS Disclaimer
245
AirPrint capable: Printing via macOS requires the use of AirPrint. Mac drivers are not provided for this machine.
For the latest driver updates, go to your model's Downloads page at
support.brother.com.
For the latest supported OS, go to your model's Supported OS page at support.brother.com/os.
All trademarks, brand and product names are the property of their respective companies.
Related Information
• Appendix
246
Home > Appendix > Supplies
Supplies
When the time comes to replace supplies, such as the toner cartridge or drum unit, an error message will appear
on your machine's control panel or in the Status Monitor. For more information about the supplies for your
machine, visit www.brother.com/original or contact your local Brother dealer.
Supply product codes vary by country and region.
Toner Cartridge
For Australia and New Zealand
Supply Product Codes Approximate Life (Page Yield) Applicable Models
Standard Toner:
TN2530
Approximately 1,200 pages
1 2
HL-L2400DW/HL-L2445DW/
HL-L2460DW/HL-L2460DWXL/
HL-L2865DW
High Yield Toner:
TN2530XL
Approximately 3,000 pages
1 2
HL-L2400DW/HL-L2445DW/
HL-L2460DW/HL-L2460DWXL/
HL-L2865DW
Super High Yield Toner:
TN2530XXL
Approximately 5,000 pages
1 2
HL-L2460DW/HL-L2460DWXL/
HL-L2865DW
Inbox Toner:
(Supplied with your machine)
Approximately 700 pages
1 2
HL-L2400DW
Approximately 1,200 pages
1 2
HL-L2445DW/HL-L2460DW
Approximately 1,500 pages
1 2
HL-L2865DW
Approximately 5,000 pages
1 2
HL-L2460DWXL
1
The approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2
A4/Letter single-sided pages
For Middle Eastern and African countries
Supply Product Codes Approximate Life (Page Yield) Applicable Models
Standard Toner:
(For Turkey) TN2550
(For other countries) TN2500
Approximately 1,200 pages
1 2
HL-L2400D/HL-L2460DN/
HL-L2461DN/HL-L2461DW
High Yield Toner:
(For Turkey) TN2550XL
(For other countries) TN2500XL
Approximately 3,000 pages
1 2
HL-L2400D/HL-L2460DN/
HL-L2461DN/HL-L2461DW
Inbox Toner:
(Supplied with your machine)
Approximately 1,200 pages
1 2
HL-L2400D/HL-L2460DN/
HL-L2461DW
Approximately 3,000 pages
1 2
HL-L2461DN
1
The approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2
A4/Letter single-sided pages
247
For other countries
Supply Product Codes Approximate Life (Page Yield) Applicable Models
Standard Toner:
(For India) TN2570
(For other countries)TN2560
Approximately 1,200 pages
1 2
HL-L2400D/HL-L2440DW/
HL-L2460DN/HL-L2460DW
High Yield Toner:
(For India) TN2570XL
(For other countries) TN2560XL
Approximately 3,000 pages
1 2
HL-L2400D/HL-L2440DW/
HL-L2460DN/HL-L2460DW
Inbox Toner:
(Supplied with your machine)
Approximately 700 pages
1 2
(For Taiwan) HL-L2460DW
Approximately 1,200 pages
1 2
(For other countries) HL-L2400D/
HL-L2440DW/HL-L2460DN/
HL-L2460DW
Approximately 3,000 pages
1 2
(For India and Philippines)
HL-L2400D/HL-L2440DW/
HL-L2460DN/HL-L2460DW
1
The approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2
A4/Letter single-sided pages
Drum Unit
For Australia and New Zealand
Supply Product Codes Approximate Life (Page Yield) Applicable Models
Drum Unit:
DR2530
Approximately 15,000 pages
1
HL-L2400DW/HL-L2445DW/
HL-L2460DW/HL-L2460DWXL/
HL-L2865DW
1
Approximately 15,000 pages based on one page per job (A4/Letter single-sided pages). The number of pages may be affected due to a
variety of factors including but not limited to media type and media size.
For Middle Eastern and African countries
Supply Product Codes Approximate Life (Page Yield) Applicable Models
Drum Unit:
(For Turkey) DR2550
(For other countries) DR2500
Approximately 15,000 pages
1
HL-L2400D/HL-L2460DN/
HL-L2461DN/HL-L2461DW
1
Approximately 15,000 pages based on one page per job (A4/Letter single-sided pages). The number of pages may be affected due to a
variety of factors including but not limited to media type and media size.
For other countries
Supply Product Codes Approximate Life (Page Yield) Applicable Models
Drum Unit:
(For India) DR2570
(For other countries) DR2560
Approximately 15,000 pages
1
HL-L2400D/HL-L2440DW/
HL-L2460DN/HL-L2460DW
1
Approximately 15,000 pages based on one page per job (A4/Letter single-sided pages). The number of pages may be affected due to a
variety of factors including but not limited to media type and media size.
248
Home > Appendix > Brother Help and Customer Support
Brother Help and Customer Support
If you need help with using your Brother product, visit support.brother.com for FAQs and troubleshooting tips.
You can also download the latest software, drivers and firmware, to improve the performance of your machine,
and user documentation, to learn how to get the most from your Brother product.
Further product and support information is available from your local Brother office website. Visit www.brother.com
to find the contact details for your local Brother office and to register your new product.
Related Information
• Appendix
250
These machines are approved for use in the country of purchase only. Local Brother companies or
their dealers may only support machines purchased in their own countries.
OCE/ASA/SAF/GLF/TWN
Version 0
