PARTS AND FEATURES
Product may vary slightly from what is illustrated.
GETTING STARTED
• Remove all labels, tags and stickers
attached to the body, or cord of the
steamer and the plastic band around the
power plug.
• Remove and save literature.
• Please go to www.prodprotect.com/
blackanddecker to register your warranty.
• Read all the instructions before using
your steamer.
• Use fresh distilled water only. DO NOT
FILL PAST MAX LINE.
• Any water droplets visible inside the tank
are from individual quality control tests.
• Do not use perfumes, oils, or other
additives.
• Always review the garment
manufacturer’s care label instructions
before steaming. Test fabrics for
colorfastness in inconspicuous areas
(such as an inseam). Do not use on
leather, suede, vinyl, or plastic.
• The steamer becomes hot during use.
1. Upper Cover
2. Lower Cover
3. Removable Water Tank
4. Steaming Plate
5. Indicator Light
6. Steam On/Off Button
7. Cord Bushing
8. Base
1
3
8
2
4
5
6
7
Please Read and Save this Use and Care Book.
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, including the following:
• READ ALL INSTRUCTIONS BEFORE USING.
• To reduce the risk of contact with hot water emitting from steam
vents, check appliance before each use by holding it away from body
and operating steam button.
• Use steamer only for intended use.
• To reduce the risk of electric shock, do not immerse the steamer in
water or other liquids.
• Always turn the unit off before plugging or unplugging the unit from
the electrical outlet.
• Never pull on the cord to disconnect from the electrical outlet;
instead grasp plug and pull to disconnect.
• Do not allow cord to touch hot surfaces. Let steamer cool completely
before putting away. Loop cord loosely around appliance when
storing.
• Always unplug steamer from the electric outlet before filling with
water, emptying, or cleaning, and when not in use.
• Do not operate the steamer with a damaged cord, or if the appliance
has been dropped or damaged, or if it is leaking. To reduce the
risk of electric shock, do not disassemble or attempt to repair
the steamer; take it to a qualified service person for examination
and repair, or call the appropriate toll-free number in this manual.
Incorrect reassembly or repair could cause a risk of fire, electric
shock, or injury to persons when the steamer is used.
• Close supervision is necessary for any appliance being used by or
near children. Do not leave the steamer unattended while connected.
• Burns can occur from touching hot water or steam. Appliance should
not be turned upside down – there may be hot water in the reservoir.
Avoid rapid movement of steamer to minimize hot water spillage.
• To reduce the likelihood of circuit overload, do not operate another
high wattage appliance on the same circuit.
• If an extension cord is absolutely necessary, a minimum 10-ampere
rated cord should be used. Cords rated for less amperage may
overheat. Care should be taken to arrange the cord so that it cannot
be pulled or tripped over.
• Do not use outdoors.
• Do not use anything other than distilled water in the steamer while in
use or during cleaning.
• Never steam clothing while on a body.
• Never aim the steam directly towards people, animals or plants. The
steam is very hot and can results in burns. Burns can occur from
touching hot parts (including the steamer head and frames), hot
water, or steam.
• This unit should be used in an upright position only. Never hold the
steam head down while at rest or tilt it as this may result in hot water
discharge and possibly injury.
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory, or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliances by a person
responsible for their safety.
• Children should be supervised to ensure that they do not play with
the appliance.
• The steamer must be used and rested on a stable surface.
SAVE THESE INSTRUCTIONS.
This product is for household use only.
POLARIZED PLUG (120V models only)
This appliance has a polarized plug (one blade is wider than the
other). To reduce the risk of electric shock, this plug is intended to fit
into a polarized outlet only one way. If the plug does not fit fully into
the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician. Do not attempt to modify the plug in any way.
Note: If the power supply cord is damaged, in order to avoid a
hazard, it should be replaced by qualified personnel.
TAMPER-RESISTANT SCREW
Warning: This appliance is equipped with a tamper-resistant screw
to prevent removal of the outer cover. To reduce the risk of fire or
electrical shock, do not attempt to remove the outer cover. There
are no user-serviceable parts inside. Repair should be done only by
authorized service personnel.
Customer Care Line: 1-800-465-6070
For online customer service:
www.prodprotect.com/blackanddecker
COMPACT GARMENT STEAMER
use and care manual
HGS012 Series
T22-9003455-A
E 29806
1000W 120V~ 60Hz
BLACK+DECKER® and the BLACK+DECKER® logos are trademarks of The Black
& Decker Corporation, used under license by Empower Brands, LLC, a subsidiary
of Spectrum Brands, Inc. for its manufacturing and sale of this product. All rights
reserved. All other marks are Trademarks of Empower Brands, LLC.
© 2023 Empower Brands, LLC. All rights reserved.
Empower Brands, LLC, Middleton, WI 53562 09/2023
Made in China.
Please do not throw this product away with normal household waste. If possible,
take it to an official collection point in your area that recycles this type of product.
Thank you for considering the environment.
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TROUBLESHOOTING
Problem Possible Cause Solution
The steamer is plugged
in but not heating.
There's a power supply issue. Check that the plug is properly inserted into the outlet or
try plugging the steamer into a different outlet.
Not enough steam or no
steam is coming out of
the steamer.
The steamer isn’t heated up to full
temperature.
Always allow steamer to preheat at least 30 seconds.
There is not enough water in the water
tank.
Follow the instructions on “How to Use”.
The water tank is not seated properly. Reinsert the water tank correctly.
Calcium deposits have built up. Follow the instructions under TIPS on how “To remove
mineral buildup”.
Discolored water is
coming through the
holes and staining the
fabric.
Residue has built up in the water tank. Empty the water tank after each use. Only use fresh
distilled water.
Perfumed or scented additives were
used.
Regularly clean steamer and refrain from using
perfumed or scented additives.
Starch was used. Always clean steamer ironing plate after using starch
.
Steamer is leaking or
spitting.
Steamer is not hot enough. Allow the steamer to heat for about 30 seconds.
Condensation has built up. Gently wipe the steam head with a soft, damp cloth to
remove condensation.
Tap water or other ltered water is being
used.
Only use fresh distilled water.
Unit is tilted while using. Only use in upright position.
TIPS
• Sensitive items (such as items with embellishments) should be steamed from the inside of the garment to
avoid damage.
• Allow clothing to cool for about 5 minutes after steaming to set the press.
• To remove mineral buildup, mix 1/2 white vinegar with 1/2 fresh distilled water. Plug in steamer and run half
of the solution through the steamer. Unplug and let it sit for 30 minutes. Dump out. Repeat as needed until
steam output improves. Run fresh distilled water through steamer before using on clothes.
HOW TO USE
CLEANING AND CARE
This product contains no user serviceable parts. Refer to qualified service personnel.
CLEANING STEAMER EXTERIOR
1. Make sure steamer is unplugged and completely cool.
2. Wipe the outer surface with soft, damp cloth. Water and small amounts of gentle household soaps, such as dishwashing
liquid, can be used on the exterior. Never use heavy-duty cleaner, or abrasive scouring pads that may scratch or discolor
the steamer.
3. After the steamer has been thoroughly dried, turn it back on and lightly steam over an old cloth. This will help remove any
reside left in the steam holes.
REMOVING MINERAL BUILDUP
1. Make sure steamer is unplugged and completely cool.
2. Mix together half a cup of vinegar with half a cup of water.
3. Plug in steamer and run half of the solution through the steamer.
4. Unplug and let it sit for 30 minutes.
5. Dump out solution and repeat as needed until steam output improves.
6. Run fresh distilled water through steamer before using on clothes.
STORING THE STEAMER
1. Check that the steamer is unplugged and completely cool.
2. Wrap the cord loosely around the base of the steamer.
3. Always store steamer upright on its base to prevent water leakage.
Tip: Always empty the tank after each use because standing water can leave a residue over time.
1. Empty the tank if there is any water left and add fresh distilled water only. Plug the steamer into an appropriate
voltage socket. The indicator light will flash blue light, indicating the steamer is in the preheat stage.
2. When the indicator light stops flashing, the preheat stage is complete (preheat time is 30 seconds). Press the
Steam button and the steamer is ready to use.
3. By pressing the Steam button once, the steamer will continuously release steam until the water in the tank is
depleted or the button is pressed again. During steam release, pressing the Steam button again will stop the
output of steam.
4. When done, unplug, allow to cool, empty tank, wipe all surfaces with a soft cloth, reassemble, and store upright.
ATTACHING FABRIC BRUSH
1. While the brush and steamer are cool, gently attach the top of the frame over the top the steamer head and
then click the bottom of the frame into place.
Note: Frame tab points down when in correct position.
2. Allow steamer to cool prior to removing frame. Gently pull on the tab.
Note: Be careful when removing frames as condensation may build up during use.
WARRANTY AND CUSTOMER SERVICE INFORMATION
Two-Year Limited Warranty
(Applies only in the United States and Canada)
For service, repair or any questions regarding your appliance,
call the appropriate 800 number listed within this section.
Please DO NOT return the product to the place of purchase.
Also, please DO NOT mail product back to manufacturer, nor
bring it to a service center. You may also want to consult the
website listed on the cover of this manual.
What does it cover?
• Any defect in material or workmanship provided; however,
Empower Brands, LLC’s liability will not exceed the
purchase price of product.
For how long?
• Two years from the date of original purchase with proof of
purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product
that is either new or factory refurbished.
How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/
blackanddecker, or call toll-free 1-800-465-6070, for
general warranty service.
• If you need parts or accessories, please call 1-800-738-
0245.
How does state or provincial law relate to this warranty?
This warranty gives you specific legal rights. You may also
have other rights that vary from state to state or province to
province.
What does your warranty not cover?
• Damage from commercial use
• Damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• Glass parts and other accessory items that are packed with the
unit
• Shipping and handling costs associated with the
replacement of the unit
• Consequential or incidental damages (Please note,
however, that some states do not allow the exclusion or
limitation of consequential or incidental damages, so this
limitation may not apply to you.)
Are there additional warranty exclusions?
This warranty shall not be valid where it is contrary to
U.S. and other applicable laws, or where the warranty
would be prohibited under any economic sanctions,
export control laws, embargos, or other restrictive
trade measures enforced by the United States or other
applicable jurisdictions. This includes, without limitation,
any warranty claims implicating parties from, or otherwise
located in, Cuba, Iran, North Korea, Syria and the disputed
Crimea region.
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